The University of Texas Health Science Center at Houston (Uthealth) Internal Audit Annual Report For 2021
The University of Texas Health Science Center at Houston (Uthealth) Internal Audit Annual Report For 2021
Purpose of the Internal Audit Annual Report: To provide information on the assurance
services, consulting services, and other activities of the internal audit function. In addition,
the internal audit annual report assists oversight agencies in their planning and coordination
efforts.
Table of Contents
Purpose of the Internal Audit Annual Report: To provide information on the assurance
services, consulting services, and other activities of the internal audit function. In addition, the
internal audit annual report assists oversight agencies in their planning and coordination
efforts.
The Internal Audit Plan and Internal Audit Annual Report is contained within the Reports
to the State section of UTHealth’s web site as required by Texas Government Code,
Section 2102.015. An updated report is provided to the web developer who then posts
the information no later than one day prior to the due date for submission to the
appropriate reporting state agencies.
Audit 21-110 Medical Service Research and Development Plan (300 budgeted
hours) is an audit of compliance with bylaws and processes. In reviewing the FY
2021 audit plan, the 21-308 Revenue Cycle Consulting engagement satisfies the
related risks and requirements for the medical plan. Therefore, the MSRDP audit
was cancelled without replacement.
Audit 21-202 Medical Devices Network Segmentation was not completed due to
an ongoing review of the best way to protect the network for these devices. As a
result, a different implementation strategy may be selected. Therefore, this audit
was cancelled without replacement.
Audit 21-204 ServiceNow was included in the FY 2021 audit plan, however, a full
implementation of the system was not scheduled until the end of the fiscal year.
Thus, this audit will be included on the FY 2022 audit plan.
The focus of the 21-206 Box Cloud Content Sharing audit (300 budgeted hours)
was to review the Box Cloud Content Sharing service. However, a decision was
made to use the file hosting service Microsoft OneDrive instead. As a result, this
audit was cancelled without replacement.
Rider 8, page III-46, the General Appropriations Act (86th Legislature, Conference
Committee Report), requires each institution of higher education, excluding Public
Community/Junior Colleges, to conduct an internal audit of benefits proportional by
fund and submit a copy of the internal audit to the Legislative Budget Board,
Comptroller of Public Accounts, and the State Auditor's Office no later than August 31,
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
2022. The audit must examine fiscal years 2019 through 2021 and must be conducted
using a methodology approved by the State Auditor’s Office.
Senate Bill 20 (84th Legislative Session) made several modifications and additions to
Texas Government Code (TGC) and Texas Education Code (TEC) related to
purchasing and contracting. Effective September 1, 2015, TEC Section 51.9337
requires that, “The chief auditor of an institution of higher education shall annually
assess whether the institution has adopted the rules and policies required by this
section and shall submit a report of findings to the state auditor.” UTHealth’s Auditing
and Advisory Services conducted this required assessment for fiscal year 2021, and
found the following:
Based on review of current institutional policy and the UT System Board of Regents’
Rules and Regulations, UTHealth has generally adopted all of the rules and policies
required by TEC Section 51.9337. Review and revision of institutional and System
policy is an ongoing process. These rules and policies will continue to be assessed
annually to ensure continued compliance with TEC Section 51.9337.
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
21-306 N/A Epic Security Review of security within the Epic Results
Consulting system. communicated to the
department.
21-308 04/08/2021 Revenue Cycle Review of Revenue Cycle Results
Consulting processes. communicated to the
department.
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
Training/Assistance Provided by A&AS 100 Train/educate clients on risk and internal audit
concepts, including IDEA.
Consulting Projects Reserve 300 Performance of consulting projects requested by
management.
IT Consulting 1,200 *Epic Security Report Monitoring (200): review
of Epic security reports for risk monitoring.
*Medical Device Workflow Agreements (semi-
annual) (200): verify compensating controls
stipulated in Workflow Agreements are in place
for medical devices.
*Microsoft 365 (200): yearly review of
configuration/functionality changes
*UTH-Share (200): yearly review of
configuration/functionality changes
*Telemedicine Application Usage (200): verify
only approved telemedicine applications are
being used.
*System Administrators/Privileged Users (175):
Review of termination process.
*Network Access Listing (25): Comparison of
network access listing with active directory.
Data analytics is utilized.
Financial Consulting 400 *Money Network Cards (replacement for Buycards)
(50): review of processes for purchasing under this
method as well as determine whether PHI is/is not
retained
*Cash Controls (100): review of cash controls for the
SOD for proper segregation of duties and compliance
with the Cash Handling Manual
*Lockbox – Development (100): review of lockbox
processing activities for the Office of Development,
which were brought in-house to determine proper
segregation of duties
*FAS Team (150): review of researching billing
activities
Revenue Cycle Consulting 200 Assist revenue cycle management with data analytics
and process enhancements.
Campus Diversity Consulting 300 Review and develop an inventory of diversity, equity
and inclusion processes and programs within UTHealth.
Advisory and Consulting Engagements
2,750
Subtotal
Reserve
Management Requests/Emerging Risks 600 Allow for flexibility to add audits as additional risks
are identified or to address rapidly changing areas.
Follow-up
Follow-up 600 Hours designated to perform periodic follow-up to
validate the status of implementing outstanding
recommendations.
Follow-up Subtotal 600
Development - Operations
UT System/External Requests 100 Time devoted to various external reporting
requirements, information requests and other types
of assistance provided to external agencies and
reviewing for compliance with TEC 51.9337
Purchasing Authority Required Standards.
Internal Process Improvement 250 Periodic review and updating of audit processes by
management and staff.
Internal Audit Committee 500 Preparation of documents and reports presented at
the quarterly meetings and related post meeting
documentation.
FY 2023 Audit Plan 400 Development of annual audit plan using risk
assessment techniques as required by Government
Code 2102.
Internal Audit Annual Report 50 Preparation and posting of the Internal
Audit Plan, Internal Audit Annual Report, and other
information as required by TGC 2101.015.
Staff Meetings 700 Recurring departmental staff meetings.
Data Analytics Development 200 Review of UTHealth generated reports and A&AS
reports as part of the ongoing risk assessment
process.
TeamMate/IDEA Development & 150 Maintenance and development of TeamMate
Maintenance database and IDEA.
Quality Assessment Review 150 Departmental process evaluation in preparation for next
year’s external quality assessment. Yellow Book
standards require a QAR every three years.
Development - Operations Subtotal 2,500
Development – Initiatives and Education
Professional Activities 168 Writing, publication, external presentations, and
participation in professional organizations.
UT System Initiatives 150 Participation in UT System initiatives including
committees, workgroups, etc.
Continuing Professional Education 450 Professional trainings and CPE courses to keep
certifications active.
Development – Initiatives and Education
768
Subtotal
Total Budgeted Hours 13,948
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
As UTHealth enters into collaborative Monitored by the Office of Academic Monitor Developments
agreements with foreign institutions, and Research Affairs
an adequate assessment is not
performed to assess the value to the
institution
Intellectual property is at risk from Monitored by the Office of Academic Monitor Developments
increased use of virtual meetings and and Research Affairs, Academic
cloud storage systems Technology
UTHealth is not equipped to manage Monitored by the Office of Student Monitor Developments
student mental health issues Health and Counseling Services
Departments do not manage grant Covered by 20-105 Grants and Report submitted
expenditures, requiring frequent cost Contracts
transfers to be in compliance with
grant terms
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
Departments having their own billing Monitored by Revenue Cycle Monitor Developments
compliance analyst will result in some Management
departments not being in compliance
with billing regulations
Research administration cannot Monitored by the Office of Sponsored Monitor Developments
maintain adequate staffing to keep up Projects Administration
with added funding
Time and effort reviews are not Covered by 20-105 Grants and Report submitted
performed timely leading to added Contracts
cost transfers
Weather events strain institutional Monitored by Facilities, Planning and Monitor Developments
power sources placing the data Engineering
centers at risk
Improper classification when coding Monitored by Billing Compliance Monitor Developments
patient's level of care
University shutdown may adversely Monitored by Academic Affairs and Monitor Developments
affect student’s ability to complete each school
certain courses or delay graduation
Individuals may be taking intellectual Monitored by Academic Technology Monitor Developments
property
There may be short term negative Monitored by Revenue Cycle Monitor Developments
impact to revenue post Epic Management
implementation
FMLA rules not followed by Monitor Developments Risk will be re-evaluated and will
department managers continue to monitor
developments
Schools may not be following HOOP Covered by 21-113 Title IX Report submitted
186 Student Conduct adequately
Individuals may not have listed all of Covered by 20-119 Research Conflict Report submitted
their COI and therefore, a of Interest
management plan may not exist
Paper records containing PHI, PII or Monitored by the Office of Legal Monitor Developments
other sensitive information may not Affairs
be handled properly, especially with
an increase in telecommuting
Relationship with hospital partners Monitored by Finance and Business Monitor Developments
may change the way we are Services
reimbursed, making it difficult to
maintain adequate margins
Foreign nationals are hired and may Monitored by Research Monitor Developments
take intellectual property Administration and Office of
Technology Management
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
Clinic processes that are new, or are Monitor new processes and practice Monitor Developments
largely different from standard acquisitions and consider as a
processes are not performed well replacement audit or cover as an
emerging risk
Integration of the Neurosciences Monitor and consider for a Change in Monitor Developments
department does not go smoothly Management audit
Foreign influence could affect our Monitored by Research Monitor Developments
ability to protect intellectual property Administration and Office of
Technology Management
No second backup (fuel onsite) Cost prohibitive to acquire backup Monitor Developments
generator for the data center generator. DCOS engaging TECO for
chilled water backup/plans to lease
generator in anticipation of weather
event
A non-UTH laptop/device connects to Ongoing review of the best way to Monitor Developments
the network and spreads malware protect the network for these devices,
and a different implementation
strategy may be selected
Insufficient response/remediation to a Tabletop exercise conducted with UT Monitor Developments
breach System
Phishing/malicious attacks are Ongoing phishing simulation exercise Monitor Developments
successful, resulting in breaches to conducted by IT Security/wide rollout
sensitive data. [also includes publicly- of 2FA
available access reports]
Splunk alerts not configured for high- DCOS working to configure ~1,500 Monitor Developments
risk applications servers for Splunk monitoring. A&AS
will monitor progress
Internet of Things (IoT) is not tightly Ongoing review of the best way to Monitor Developments
controlled protect the network for these devices,
and a different implementation
strategy may be selected
Patches/upgrades not applied timely Covered by FY21 Patch Management Report submitted
to data center
servers/applications/desktops
Medical devices are not adequately Covered by FY20 Biomedical Device Report submitted
cleaned and maintained Maintenance
System owners do not take their Covered by FY21 System Access Report submitted
responsibilities seriously or are Reviews/FY21 Audit Log Monitoring
unaware of their responsibilities
Data is not successfully migrated Covered by FY21 Epic Controls Report submitted
from legacy systems to Epic Consulting, FY21 Legacy E.H.R Data
Archive
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The University of Texas Health Science Center at Houston (UTHealth)
Internal Audit Annual Report for 2021
Service Provider
Opinion on financial statements of UT Blazek & Vetterling LLP Certified Public
Physicians (a component unit of The Accountants
University of Texas System)
Opinion on financial statements of Harris BKD Certified Public Accountants
County Psychiatric Center (HCPC) (an
operating unit of The University of Texas
Health Science Center at Houston)
Financial Statements FY 2020 Assurance Work Deloitte and Touche LLP (Deloitte) Certified
Public Accountants
Financial Statements FY 2021 Assurance Work Deloitte and Touche LLP (Deloitte) Certified
Public Accountants
Statewide Single Audit, Follow-up to the State Auditor’s Office
Schedule of Expenditures of Federal Awards
Statewide Single Audit, Follow-up to the Research State Auditor’s Office
and Development Cluster
Financial Review for Southern Association of Deloitte and Touche LLP (Deloitte) Certified
Colleges and Schools Commission on Colleges Public Accountants
(SACSCOC)
Cancer Prevention and Research Institute of Texas Deloitte and Touche LLP (Deloitte) Certified
(CPRIT) Program Public Accountants
Benefit Replacement Pay Eligibility Texas Comptroller
UTHealth’s home page contains a link to information on how to report suspected fraud,
waste, and abuse. The information has a link to the State Auditor’s fraud reporting
website and its hotline number, as well as information on the various ways to report
suspected fraud internally. Institutional policies and procedures address the
requirement to report fraud and the Standards of Conduct Guide, applicable to all
employees, addresses the reporting of fraud. The intranet sites of the departments of
Institutional Compliance and Auditing & Advisory Services contain information and
links for reporting suspected fraud.
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