User’s Guide

ValueJet 1304

For Maintenance Kits, Spares,

Service and Support
Call: +44 (0) 1628 588755
E-mail: support@colourgen.com
 User’s Guide ValueJet 1304

Copyright notice
COPYRIGHT © 4/2/11 Mutoh Belgium nv.All rights reserved.

Mutoh Belgium nv reserves the right to modify the information contained in this manual at any
time without prior notice.

This document may not be reproduced by any means, in whole or in part, without written
permission of the copyright owner.

This document is furnished to support the Mutoh ValueJet 1304 series printers. In
consideration of the furnishing of the information contained in this document, the party to
whom it is given, assumes its custody and control and agrees to the following:

The information herein contained is given in confidence, and any part thereof shall not be
copied or reproduced without written consent of Mutoh Belgium nv.

This document or the contents herein under no circumstances shall be used in the
manufacture or reproduction of the article shown and the delivery of this document shall not
constitute any right or license to do so.

4 February 2011
Published: Mutoh Belgium nv, Archimedesstraat 13, B-8400 Oostende, BELGIUM
©©©òÓ«¬±¸ò»«

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User’s Guide ValueJet 1304

IMPORTANT NOTICE
For users in Europe

This is a Class A product approved for industrial environments.

In a domestic environment this product may cause radio interference in which case you may
be required to take adequate measures.
Change the direction of the receiving antenna or feeder.

Trademarks mentioned in this guide

Mutoh, ValueJet 1304, ValueJet, VJ-1304 are registered trademarks or product names of
Mutoh Belgium nv.
"Windows95, Windows98, Windows NT4.0, Windows2000, Windows XP, and MS-DOS
are registered trademarks or product names of Microsoft Corporation.
"Other company and product names may be registered trademarks or product names.

Ò±¬»
"The product and the contents of this publication may be changed without
prior notification.
Mutoh Belgium nv has made the best efforts to keep this publication free from
errors, but if you find any uncertainties or misprints, please call us or the
reseller from which you bought this equipment.
Mutoh Belgium nv shall not be liable for any damages or troubles resulting from
the use of this equipment or this guide.

IMPORTANT NOTICE

For users in Europe

This is a Class A product approved for industrial environments.
In a domestic environment this product may cause radio interference in which case you may
be required to take adequate measures.
Change the direction of the receiving antenna or feeder.

This product is subject to the WEEE regulations.

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 User’s Guide ValueJet 1304

Table of contents
Chapter 1 Safety instructions- - - - - - - - - - - - - - - - - - - - - - - - 11

1.1 Compliance with the following regulations - - - - - - - - - - - - - 11

1.2 Managing VOCs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12

1.3 Handling inks + waste- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13

1.4 Warnings, cautions and notes - - - - - - - - - - - - - - - - - - - - - - 13

1.5 Safety instructions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14

1.6 Warning labels - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 16

Handling the operation procedure labels - - - - - - - - - - - - - - - - - - - 16

Chapter 2 Product overview- - - - - - - - - - - - - - - - - - - - - - - - - 17

2.1 Names of parts and functions - - - - - - - - - - - - - - - - - - - - - - - 17

Front section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Rear section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Operation panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19

2.2 Printer mode- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23

Normal mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Setup menu display - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Changing the printer status - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23

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Chapter 3 Installing the unit - - - - - - - - - - - - - - - - - - - - - - - - - 25

3.1 Installation environment - - - - - - - - - - - - - - - - - - - - - - - - - - - 25

Installation environmental conditions for installation - - - - - - - - - - - 25
Installation space- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26

3.2 Switching the power ON/OFF - - - - - - - - - - - - - - - - - - - - - - - 27

Switching the power ON - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
Switching the power OFF - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28

3.3 Replacing ink cassettes - - - - - - - - - - - - - - - - - - - - - - - - - - - 30

Replacement time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30
Replacement steps - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 31

3.4 Disposal of waste fluids - - - - - - - - - - - - - - - - - - - - - - - - - - - 32

Disposal period - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Disposal method - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32

3.5 Transfer and transportation - - - - - - - - - - - - - - - - - - - - - - - - 34

Transferring the printer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 34
Transporting the printer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36

Chapter 4 Handling the printer - - - - - - - - - - - - - - - - - - - - - - - 37

4.1 General info on usable media - - - - - - - - - - - - - - - - - - - - - - - 37

Media compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37
Printing area - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38
Notes on handling media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38

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Notes on storing media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 39

4.2 Handling and installing media- - - - - - - - - - - - - - - - - - - - - - - 40

Installing roll media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 40
Setting roll media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
Head height adjustment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45
Media feed compensation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Replacing roll media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50

4.3 Test print - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51

Overview and functions of the test prints - - - - - - - - - - - - - - - - - - - 51
Performing a Testprint - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 52
Nozzle Check - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Mode Print - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Setup print - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 55
Palette print - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 56

4.4 Adjust print- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 57

4.5 Menu setup on the operation panel- - - - - - - - - - - - - - - - - - - 60

Menu setup procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 60
Panel setup menu overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 61

4.6 Panel Setup Menu- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 62

MediaType menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 63
Effect menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Flushing menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Flushing return count menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Side margin menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Media initial menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Media Width/MediaWidth check menu - - - - - - - - - - - - - - - - - - - - - 76
Winding unit menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 77
Origin menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Prev. Stick menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Media cut menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
CR movement menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 80
Overwrite count menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 80

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Overwrite Wait menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81

Slant Check menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
Auto cleaning menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 82
Ink status menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 82
Roll Length menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
CR Maintenance menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Initialization menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Life times menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
IP address menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Subnet mask menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Gateway menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Front Interlace menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Version menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Sleep mode menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
Timer setting menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
Sleep Mode Start menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89

4.7 Operating from the operation panel- - - - - - - - - - - - - - - - - - - 90

Feeding media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Stop printing operation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Cutting media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 91
Changing and confirming settings while printing - - - - - - - - - - - - - - 92

Chapter 5 Periodical maintenance - - - - - - - - - - - - - - - - - - - - 95

5.1 Done by end user - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 95

Cleaning the printer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
Cleaning the outer case - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
Cleaning the inside of the printer - - - - - - - - - - - - - - - - - - - - - - - - - - 96
Head cleaning - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
Cleaning the cleaning wiper - - - - - - - - - - - - - - - - - - - - - - - - - - - - 102

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5.2 Done by Authorized Mutoh Technician - - - - - - - - - - - - - - - 105

Periodical replacement of parts - - - - - - - - - - - - - - - - - - - - - - - - - 105
Periodical inspection part list - - - - - - - - - - - - - - - - - - - - - - - - - - - 105

Chapter 6 Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - 107

6.1 When you cannot generate graphics in the way you want- 107
Perform Head cleaning - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 107
Adjust the print head - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 108

6.2 When media is jammed- - - - - - - - - - - - - - - - - - - - - - - - - - - 111

6.3 Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 113

Problems in installation and introduction - - - - - - - - - - - - - - - - - - 113
Cannot print at all - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 114
Media-related troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - 115
Printing-related troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - 118

6.4 Error messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 121

Status messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 121

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Safety instructions

Chapter 1 Safety instructions 1

This chapter explains the installation of this printer, warning terms that operators need to
know, caution items and warning labels on the printer main unit.

׳°±®¬¿²¬
When installing and operating this printer, be sure to follow the directions and
warnings in this guide.

1.1 Compliance with the following regulations

The CE marking is a mandatory European marking for certain
product groups to indicate conformity with the essential health and
safety requirements set out in European Directives.

By affixing the CE marking, the manufacturer, his authorized

representative, or the person placing the product on the market or
putting it into service ensures that the item meets all the essential
requirements of all applicable EU directives and that the applicable
conformity assessment procedures have been applied.

Your product is designed and manufactured with high-quality

materials and components, which can be recycled and reused.

When this crossed-out wheeled bin submenu is attached to a

product, it means the product is covered by the European Directive
2002/96/EC - WEEE regulation.

Please inform yourself about the local separate collection system for
electrical and electronic products.

Please act according to local rules and do not dispose of your old
products with your normal household waste. The correct disposal of
your old product will help prevent potential negative consequences
for the environment and human health.

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Safety instructions

1.2 Managing VOCs

When Mutoh printers with (low)-Solvent inks are used, volatile organic compounds
(VOCs) will be released.
In order to protect human health and environment, VOCs must be managed. This
means VOCs need to be controlled and compliance with all local, state and federal
environmental, occupational health and safety regulations on VOCs in the atmosphere
and in the workplace is needed.
The amount of released VOCs depends on multiple factors: room volume, unforced
ventilation, print mode, number of printers in the room, heaters settings, kind of media,
use of extra dryers, print production ...
Because of differences in local regulations and working conditions, it is recommended
to consult a local consultancy agency to determine the regulations involved. An
acknowledged laboratory can determine the total amount of released VOCs in the
atmosphere and in the workplace. Consequently they can determine if forced
ventilation for occupational health and air pollution control devices are needed. An
engineering firm could be consulted on the installation of the ventilation system where
prints are produced, handled and stored.

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Safety instructions

1.3 Handling inks + waste

Before handling inks / cleaning fluids and their waste, please read the Material Safety
Data Sheets (MSDS) and the labels for important health, safety and environmental
1
information carefully. All safety data sheets are periodically updated. These sheets and
their translations can be found on ©©©òÓ«¬±¸ò»«
Only use original manufacturer’s ink and appropriate cleaning liquid. Before installing an
ink holder, shake it gently. Doing so will preserve print quality.
When ink is moved from a cold place to a warm place, keep the ink for three hours or more
in the new printing environment before printing.
Do not disassemble ink holders. Otherwise, ink may get in your eyes or on your skin. A
disassembled ink holder can not be used either.
When refilling ink, use original manufacturer’s ink. Our Mutoh printers are designed to use
original ink.
If you use ink which are not produced by the original manufacturer:
Printing might become blurred and the end of the ink in the holder might not be
detected correctly.
Any problems caused by using an ink holder other than those recommended above will
not be covered by the warranty, and repair expenses will be paid by the customer.
For handling waste: refer to section 13 on the MSDS-sheet.
Inks / Waste
General advice: wear safety glasses and gloves especially when handling the waste
ink.
After spill: remove contaminated clothing.
After inhalation: if difficulties occur after vapour / aerosol has been inhaled, remove to
fresh air and seek medical attention.
After skin contact: wash thoroughly with soap and water.
After eye contact: wash affected eyes for at least 15 minutes under running water
while the eyelids are held open.
After swallowing: rinse mouth and drink plenty of water. Never induce vomiting.

1.4 Warnings, cautions and notes

Safety terms in this manual and the contents of warning labels attached to the printer are
categorized into the following three types, depending on the degree of risc (or the scale of
accident).
Read the following explanations carefully and follow the instructions in this manual.

Safety terms Details

Important Must be followed carefully to avoid death or serious bodily injury.
Must be observed to avoid bodily injury (moderate or light) or damage to
Caution
your equipment.
Contains important information and useful tips on the operation of your
Notes
printer.

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Safety instructions

1.5 Safety instructions

Machines must be installed according to Mutoh’s Installation Guide also after moving
machines to another location;maintenance needs to be done according to the
maintenance manual.
To prevent fire or electrical shock, never use a power supply source other than the one
rated for the product in the country where you purchased the product.
To prevent fire or electrical shock, machines must be connected to a properly grounded
electrical power outlet. Do not connect the power cable to a power strip or a power source
shared by other electrical devices.
Make sure that no foreign substances such as dust etc. are stuck to the power plug.
Make sure that the power plug is firmly inserted to the edge of the power socket.
Use only the provided power cable. To prevent fire or electrical shock, follow the
instructions below when handling the power cable:
Do not cut or modify the cable.
Do not put heavy objects on the cable.
Do not bend, twist, knot or pull the cable.
Do not wire the cable near equipment that generates heat.
Do not use the cable with any other electrical device.
Do not handle the cable with wet hands.
Be aware of all caution and warning labels to avoid potentially hazardous situations.
Do not disable any safety precautions systems.
Do not operation the unit unless all parts are mounted.
Do not stand on or place heavy objects on your machine. Doing so may result in the
machine tipping or falling over and causing injury.
Do not place the machine in humid and dusty areas or in areas exposed to flammables.
Doing so may result in electrical shock or fire.
Do not place the machine in the following areas. Doing so may result in the machine
tipping or falling over and causing injury.
Unstable surfaces
Sloping floors
Areas subject to vibration by other equipment.
Do not cover the ventilation hole of your machine with cloth, such as a blanket or table
cloth. Doing so could obstruct ventilation and cause fire.
Do not insert or drop metal or inflammable objects into openings, such as ventilation
outlets. Doing so may result in electrical shock and fire.
Do not touch the media guide during printing. It is hot and may cause a burn.
Do not touch the media feed slot, platen or media guide while heaters are operating. They
are hot and may cause a burn.
Keep the machine horizontally during transportation.
To prevent back pains and other injuries, always work with at least 4 people to unpack or
move the machine.

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Safety instructions

Stop using your machine if a liquid has been spilled into it. This may cause electrical shock
or fire. Switch the machine off as soon as possible, unplug the power cord, and contact
your local Mutoh dealer.
Be sure to power OFF the machine and unplug the power cable from the outlet before
1
cleaning the machine. Use a damp cloth to clean the machine. Do not use thinner,
benzene, alcohol or other active agents. Doing so may result in damage or paint peeling
from the casing.
Do not bend or pull the waste fluid tube. Doing so may cause waste fluid to leak out and
malfunction of the product.
Do not tilt the machine, place it against a wall or turn it upside down. Doing so may cause
ink to leak inside the machine. Movement after transport is also not covered by the
warranty.
When cutting roll media, be careful of the following. Incorrect handling can result in injury
to the hands and fingers from the razor blade.
When holding the media, do not place fingers over the media cut groove.
Move the razor blade slowly along the media cutting groove.
Do NOT transport the machine to another room without contacting your local Authorized
Mutoh Dealer.

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Safety instructions

1.6 Warning labels

Be sure to read and understand the safety warnings before handling the printer.

A warning label is used on parts of the printer which especially needs your attention.
Understand the locations and the descriptions of the danger associated with each label
before operating the printer.

1.6.1 Handling the operation procedure labels

N° Description

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Product overview

Chapter 2 Product overview

This chapter explains the features of the printer along with the names and functions of each
part. 2
2.1 Names of parts and functions
This section explains the names and functions of each part.

Be sure to read and understand the safety warnings before handling the printer.

2.1.1 Front section

N° Description Function

Media loading
ï Used to release or fix the media
lever
Operation condition setting, printer display and various function
î Operation panel
settings are performed.

Used to prevent that a user comes in contact with the driving

í Front cover
mechanism during the print operations. It is normally closed

ì Stand To install the printer on a level floor.

ë Book holder To store important documentation such as the User’s Guide

Used to feed media smoothly when the media is set or printed. The
ê Media guide
printer has also an incorporated heater (after heater) to dry ink.

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Product overview

N° Description Function

Media cut
é Installed inside of the front cover. Used to cut media straight.
groove

Installed inside of the front cover. Press and hold the media when
è Pressure rollers
printing.
Installed inside of the front cover. The heater (platen heater) to dry
ç Platen
ink is installed.

2.1.2 Rear section

N° Description Function

ï AC inlet Used to connect the power cables

î Network interface connector Connects a network interface cable

í USB connector Not used in this printer

ì Scroller receiver Set the scroller when roll media is used.

ë Media feed slot Used to feed media

ê Ink cassette slot Insert the ink cassette

Used to feed the media smoothly through.

é Media guide The heater (pre heater) to warm media is
installed
Used to collect waste ink discharged from the
è Waste fluid tank
printer.

Open and close when discharging the waste

ç Waste fluid valve fluid from the waste fluid tank. the default
position is closed.

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Product overview

2.1.3 Operation panel

Ò±¬»
When performing menu settings from the operation panel, please refer to Ó»²«
.
When performing various operations in the operation panel, please refer to
2
“ ”.

Ò±¬»
The operation keys are assigned with different functions and names depending
on the printer status (Normal or Setup menu display)

Operation keys

N Key Normal Setup menu display

°
1 Menu Shifts to the Setup menu. Shifts from Setup menu display to Normal.
Restarts printing during Shifts to the selected menu
Enter
printing. The setting is determined and saved.
2 Press and hold this key for two
Cleaning seconds or more to clean the —
print head.

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N Key Normal Setup menu display

°
When printing: Returns to the previous menu hierarchy.
Forcefully terminates Changes made in the setting are
printing and deletes one file discarded.
of the remaining data. Shifts from Setup menu display to
3 Cancel When receiving or Normal.
analysing:
Deletes data that are
already received and
analysed, and delete the
next data.
The following menu changes the set value.
< —
Origin menu
4 Press and hold this key for two
Nozzle
seconds or more to perform —
Check
Nozzle Check printing.
Sets Cleaning Mode.
5 > The lamp of Cleaning Mode Down the menu level in the directory tree.
lights up in green.
Media is fed in the reverse
Backward —
direction.
Changes to the previous item in the
displayed menu.
6
The setting is changed to the forward
+ —
direction.
The numeric value is increased during
numerical input.
Media is fed in the forward
Forward —
direction.
Changes to the previous item in the
menu.
7
The setting is changed to the reverse
– Pause to print during printing.
direction.
The numeric value is decreased during
numerical input.
Switches the printer ON and
8 Power Switches the printer ON and OFF.
OFF.

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Product overview

Display section

N° Name Color Status Description

Lamp
Power ON.
ON

9 Power lamp Green

Lamp An error has occurred. Error content is displayed on 2
blinks the LCD.
Lamp
Power OFF.
OFF
Lamp Analysing received data.
ON Under printing.

10 Data lamp Orange Lamp Receiving data.

blinks
Lamp
Data is not received and analysed.
OFF
Lamp
The head height is set to High.
ON
11 High lamp Green
Lamp
The head height is set to Low.
OFF
Lamp
The head height is set to Low.
ON
12 Low lamp Green
Lamp
The head height is set to High.
OFF
Lamp
The Effect menu is set to Wave or Fuzz.
ON
13 Wave lamp Green
Lamp
The Effect menu is set to None.
OFF
Lamp
The Effect menu is set to Fine or Super Fine.
ON
Fine &S.Fine
14 Green The Effect menu is set to Wave or Fuzz.
lamp Lamp
OFF When the Wave lamp is turned OFF, the Effect
menu is set to None.
Cleaning Mode is set to Strong.
Lamp
ON When the Normal lamp is also turned on, Cleaning
15 Strong lamp Green Mode is set to Economy.
Lamp
Cleaning Mode is set to Normal.
OFF

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N° Name Color Status Description

Cleaning Mode is set to Normal.
Lamp
ON When the Strong lamp is also turned on, Cleaning
16 Normal lamp Green Mode is set to Economy.
Lamp
Cleaning Mode is set to Strong.
OFF
LCD display Displays operation status of the printer or an error
17 — —
section message.

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2.2 Printer mode

2.2.1 Normal mode

Be sure to read and understand the safety warnings before handling the printer.
2
The printer is ready to print.
The media is loaded and the media type is set.
Various functions for printing are performed on the operation panel.
The message “Ready to print” is shown.

2.2.2 Setup menu display

Various settings regarding printing are made from the operation panel.
In this mode, various setup items (IP address, etc ...) can be set on the operation panel.

Ò±¬»
Essential settings for normal printing can be modified on the printer driver, the
graphics application software of via the operation panel.

2.2.3 Changing the printer status

Changing from Normal mode to Menu mode.

Action: Press Menu.

Result: The display is in “Menu mode” from now on called the “Setup Menu display”.
The following message appears: “Menu1: Setup>”.

Changing from Menu mode to normal mode

Action: Press CANCEL.

Result: The printer returns to normal mode.

Ò±¬»
When the printer is in Menu mode and the keyboard remains untouched for 3
minutes, the printer will automatically return to Normal mode.

Ò±¬»
For details on Status messages, refer to “ ”.
For details on the Setup menu, refer to Ó»²« -»¬«° ±² ¬¸» ±°»®¿¬·±² °¿²»´ ±²
.

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Installing the unit

Chapter 3 Installing the unit

This chapter explains how to handle this printer.

3.1 Installation environment 3

3.1.1 Installation environmental conditions for installation

Ò±¬»
Do not open the front cover during printing.
If the front cover is opened, printing will be interrupted.
Printing restarts if you close the front cover. However, you are not guaranteed
to have high print quality.

Be sure to read and understand the safety warnings before handling the printer.

Floor strength of the installation place More than 2940 Pa (300 kg/m²)
Power supply AC 90 V - 120 V
Power specifications Frequency range 50/60Hz
Power capacity 10A or more
Temperature: 20°C to 32°C
Operative condition
Humidity: 40% to 60%, No condensation
Guaranteed range of Temperature: 20°C to 32°C
printing accuracy Humidity: 40% to 60%
Environmental
conditions Temperature: Within 2°C per hour
Change rate
Humidity: withing 5% per hour
Temperature: -20°C to 60°C
Archiving
Humidity: 20% to 80%
environment
no condensation

Ò±¬»
Concerning temperature and humidity, avoid:
Places where temperature or humidity may rapidly change, even though within the
required conditions.
Places that receive direct sunlight, increased illumination or direct air, for example
from an air conditioner.
To keep the temperature and humidity constant, install this product in a
location where the air condition is adjustable.

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3.1.2 Installation space

Install the printer on a levelled floor which has enough strength to support the weight of the
entire machine.

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3.2 Switching the power ON/OFF

3.2.1 Switching the power ON

ͬ»° ïæ Press Power to switch ON the printer.

The Power lamp lights up in green.

The printer starts initial operation.

When the initial operation is complete, the printer enters Normal.

Ò±¬»
If there is a problem during the initial operation, a message is displayed and
the printer may stop operating.
In case the operation stops, refer to “ ”

Be sure to read and understand the safety warnings before handling the printer.

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3.2.2 Switching the power OFF

ͬ»° ïæ Verify the following regarding the operational condition of the product.
Printing or other operations are not in progress.
The operation panel display is Normal.
The Low lamp lights up in green.

ͬ»° îæ Press Power to switch OFF the printer.

The Power lamp switches OFF.

Ò±¬»
If the [POWER] key is pressed or the power indication light lights up green, the
power is ON.
Press the key once again and switch OFF the power.

"Power OFF" is displayed.

Ò±¬»
If the head height is set to High, "Change Head Gap Low"is displayed and the
procedure to switch the power OFF stops.
To restart the procedure, return the head height to Low.

All the lamps and the LCD monitor are switched OFF.
The printer automatically switches the power OFF.

Ò±¬»
If there is a problem during the power OFF operation, a message is displayed
and the printer may stop operating.
In case the operation stops, refer to “ ”.
After switching OFF the printer, wait for 10 seconds or longer to switch it ON
again.

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ͬ»° íæ When not using the printer for a long period, push the media loading lever to the
back.

3
N° Description

ï Media loading lever

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3.3 Replacing ink cassettes

3.3.1 Replacement time

When “[****] InkNearEnd” is displayed.

This message is displayed when there is a small amount of ink remaining in the ink
cassette.
The alarm buzzer sounds.
To stop the buzzer, press ENTER.
Replace with the new ink cassette.
When “[****]InkEnd” is displayed.
This message e is displayed when there is no ink remaining in the ink cassette.
The alarm buzzer sounds.
To stop the buzzer, press ENTER.
Immediately replace the empty cassette with a one.

Ò±¬»
[****] in the messages of ink cassette replacement indicates the colour that is
almost empty or runs out, using the following characters.
K: Black
C: Cyan
M: Magenta
Y: Yellow
Do not insert or remove the ink cassette except at the time of replacement.
Inserting or removing the ink cassette mixes air into the ink tube, and failures
such as nozzle detachment may occur.
If “Ink End” is displayed, you cannot print until inserting the new ink cassette.
If there is no cassette for replacement at hand, leave the empty cassette
inserted in the printer. leaving the printer with the ink cassette removed may
cause the print head to clog.

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3.3.2 Replacement steps

Ò±¬»
Do not shake ink cassettes. Doing so may cause ink leakage
Do not disassemble the ink cassette. A disassembled ink cassette cannot be
used.
When an ink cassette is moved from a cold place to a warm place, keep the ink
cassette unused for 3 hours or more in the printing environment.
Do not refill the ink cassettes. 3
Doing so may result in incorrect printing.
Insert or remove the ink cassette at the time of replacement only.
Inserting or removing ink cassettes except at the time of replacement may
result in incorrect printing.

Ò±¬»
Do not replace ink cassettes when the printer is switched OFF. Doing so may
result in incorrect detection of the remaining ink and result in abnormal
printing behaviour.

Ò±¬»
Put used ink cassettes in a vinyl bag or a bag used for this kind of waste.
Disposal of an ink cassette has to be done in compliance with the regulations
and instructions of the local authorities.

Ò±¬»
Open the ink cassette solvent resistant blister just before attaching the ink
cassette into the cassette slot. Leaving the ink cassette open for a long time
may result in an abnormal print.
Replace the ink cassette within 6 months after installing it into the printer.
Insert or remove the ink cassette not more than 10 times. This to prevent that
the smart chip or its reader would be worn out and malfunction in this way. If
inserted or removed more than 10 times the ink cassette could malfunction
even if there is some ink remaining.

Ò±¬»
The printer resumes printing when you have replaced (and) ink cassette(s)
after an ink end occurred during printing.

ͬ»° ïæ Verify that the printer has been switched ON.

ͬ»° îæ Remove the empty ink cassette from the ink cassette slot.
ͬ»° íæ Unpack the next ink cassette and insert it into the cassette slot.
ͬ»° ìæ Verify that the printer returns to the Normal mode.

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3.4 Disposal of waste fluids

3.4.1 Disposal period

Dispose of waste fluids in the following cases:

When the waste fluid tank is more than half full.
When “Waste Ink Tank Full” is displayed.

3.4.2 Disposal method

׳°±®¬¿²¬
The waste fluid from the printer is industrial waste.
Proper waste fluid disposal according to industrial waste disposal laws and
ordinances of you local government is required.
Consign disposal of waste fluids to a specialized processor.

ͬ»° ïæ Ready an empty container such as a supply waste fluid bottle, to contain the waste
fluid.
ͬ»° îæ Lay a protective material on the floor under the waste fluid tank.
ͬ»° íæ Open the waste fluid valve, and transfer the waste fluid to the container.

Ò±¬»
When transferring the waste fluid to the empty container, the waste fluid may
splash.
When transferring the waste fluid to the empty container, put the container
underneath and close the waste fluid valve afterwards.

N° Description

ï Waste fluid valve

î Empty container

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ͬ»° ìæ After Transferring the waste fluid to the empty container, close the waste fluid valve
securely.

N° Description

ï Waste fluid valve

ͬ»° ëæ Wipe the opening of the waste fluid valve with a cloth, etc.
ͬ»° êæ Dispose of the waste fluid as an industrial waste product

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3.5 Transfer and transportation

3.5.1 Transferring the printer

When using the dedicated stand, transfer the printer according to the procedure below.

Be sure to read and understand the safety warnings before handling the printer.

Pre-transfer steps

ͬ»° ïæ Dispose of waste fluid

Refer to .
ͬ»° îæ Make sure that the printer is switched OFF.
ͬ»° íæ Check that the butterfly bolts (2) attaching the stand and the printer are not loosen.
ͬ»° ìæ Check that the printer head is in the rightmost position
ͬ»° ëæ Bind the CR belt in the centre section of the printer by fastening the CR belt clip
around it.

N° Description

ï CR belt

î CR belt clip

ͬ»° êæ Remove the scroller.

ͬ»° éæ Remove all the cables, such as the power cable.

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ͬ»° èæ Release the lock of the caster and transfer it.

Ò±¬»
The casters supplied with the dedicated stand are manufactured for little
movement in flat indoor areas, not for transporting equipment.
When moving the printer outdoors in places with big step differences, move
the stand and the printer separately.

N° Description

ï Caster

Reinstalling the printer

ͬ»° ïæ After moving the printer, follow the procedure below to set it ready for use.
ͬ»° îæ Select a suitable place for installation
Refer to “ .
ͬ»° íæ Move and install the printer to the location.
ͬ»° ìæ Check the butterfly bolts (2) fixing the stand and the printer are well fixed.
ͬ»° ëæ Attach all needed cables.
ͬ»° êæ Perform a nozzle check, and then confirm that there is no clogging in the print head.
Refer to “ ”
ͬ»° éæ Perform Alignment.

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3.5.2 Transporting the printer

Pre-transportation procedure

ͬ»° ïæ Switch ON the unit

ͬ»° îæ Confirm that the printer functions correctly.
ͬ»° íæ Remove all ink cassettes.
ͬ»° ìæ Switch OFF the printer.
ͬ»° ëæ Dispose of waste fluid
Refer to .
ͬ»° êæ Check that the printer head is in the rightmost position
ͬ»° éæ Bind the CR belt in the centre section of the printer by fastening the CR belt clip
around it.

N° Description

ï CR belt

î CR belt clip

ͬ»° èæ Remove the scroller.

ͬ»° çæ Remove all the cables, such as the power cable.
ͬ»° ïðæ Remove the printer from the stand.
ͬ»° ïïæ Repack the printer.

Post-transportation procedure

ͬ»° ïæ Perform unpacking, assembling and setting the printer as described in the
installation guide.

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Chapter 4 Handling the

printer
4.1 General info on usable media
4.1.1 Media compatibility
4
Be sure to read and understand the safety warnings before handling the printer.t

The Mutoh ValueJet 1304 Eco-Solvent Ultra printer offers a wide media compatibility with
both uncoated an coated media.
The appropriate media needs to be selected in accordance with the application type. Mutoh
offers a selection of dedicated coated and uncoated Eco-Solvent media.
Next to this, a wide range of media from known media brands in the market have been tested
and found compatible with the ValueJet 1304 printer.

Ò±¬»
For details on the recommended media, visit ©©©ò³«¬±¸ò»« or contact your
locale Mutoh dealer.
If printer failures or malfunctions occur by using non compatible media:
The printer will not be covered by the warranty and repair expenses will have to be
paid by the customer.
for details refer to the “ ” and “Ì®±«¾´»-¸±±¬·²¹ ±²
”.
If repair is necessary, contact your local Mutoh dealer.

Ò±¬»
When tested and compatible media is used, the print quality is set according to
each media type.
When printing on non compatible
or non-tested media:
Refer to the media specifications of the media supplier for information on the media
type or appropriate settings for this printer.

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4.1.2 Printing area

The printable area of the ValueJet 1304 is as follows:

4.1.3 Notes on handling media

Ò±¬»
Use compatible media under an appropriate environment.
The appropriate temperature and humidity ranges for printing are:
Temperature: 22°C to 30°C with a change rate of 2°C per hour
Humidity: 40% to 60% with a change rate of 5% per hour.
Do not use folded or torn media.
The size of media changes according to temperature and humidity variations in
the print environment. Therefore, place the media minimum 30 minutes in the
print environment before use, to let it acclimatize to the print environment.
Printing on media without having it acclimatized to the printing environment
might cause media jams and bad print quality, caused by media expansion or
contraction.
Media has a printable side and a non-printable side. Printing on the non-print
side can cause blurs and blots.
Always handle media with dry and clean hands to avoid bad print quality.
When the printer will be unused for more than 24 hours, remove the media to
prevent media floating, media jams and degradation of the print quality.
Avoid using media in cold places and dry places, especially when printing
formal documents.
Always store the media in its original packing material.
Do not throw away the individual box and bag. Use them to store media.

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4.1.4 Notes on storing media

Ò±¬»
Avoid storing media in rooms with high temperature and high humidity.
Avoid direct sunlight on stored media.
Always repack sheet media in its original packing and store it in a horizontal
position.
After removing the unused roll media from the scroller, wind it properly, wrap it
in an individual bag and store it in an individual box.
Keep the media dry.

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4.2 Handling and installing media

Ò±¬»
Refer to “ ” for details on media handling.
It is recommended to use tested and compatible media for this printer.

4.2.1 Installing roll media

This section explains how to load roll media.

Use the exclusive scroller included with this printer for loading roll media.

Ò±¬»
The following roll media can be set on the scroller included with this printer.
Media tube diameter: three inches, outside diameter of media: 150 mm or less,
weight: 19 kg or less

Follow the procedure below to load roll media.

Ý¿«¬·±²
Load roll media on an even surface such as a desk.
If you load roll media with the scroller standing vertical, there is a possibility
that the scroller might get damaged.

ͬ»° ïæ Load roll media to the scroller so that it is rolled in an anti clockwise direction when
viewed from the fixed flange.
ͬ»° îæ Push the roll media until its core hits the right edge of the fixed flange.

N° Description

ï Fixed flange
î Roll media

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ͬ»° íæ Attach the movable flange firmly to the roll media core.

N° Description

ï Movable flange

î Roll media

ͬ»° ìæ Set the scroller to the scroller receiver facing the fixed flange to the side of the ink
4
cartridge slot.

N° Description

ï Scroller

î Fixed flange

í Ink cassette slot

ì scroller receiver

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4.2.2 Setting roll media

This section explains how to set roll media.

ͬ»° ïæ Switch ON the unit.

Ý¿«¬·±²
Do not operate the media loading lever during initial operation.
The print head portion could touch the pressurizing roller portion, and
cause a malfunction

The printer starts the initializing operation.

“Media End” is displayed.
ͬ»° îæ Push the media loading lever to the back.
"Lever Up" is displayed.

N° Description

ï Media loading lever

ͬ»° íæ Feed the roll media into the media feed slot.

Ò±¬»
If the roll media end gets loose, roll up the media again and load it.

N° Description

ï Roll media

î Media feed slot

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ͬ»° ìæ Open the front cover, and pull out the roll media.
ͬ»° ëæ Holding the front edge of the roll media, roll it back using the scroller to remove a
bend and slant.

4
N° Description
ï Roll media

î Scroller

ͬ»° êæ Pull the media loading lever forward.

N° Description

ï Media loading lever

Ò±¬»
When loading the new roll media, cut the front edge of the media if it is not
straight.
Refer to “ ”.

ͬ»° éæ Close the front cover.

The Media type setup menu is displayed.

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ͬ»° èæ Press + or – to select the type of the loaded media.

ͬ»° çæ Press Enter.

The media type is set.
“Media Initial” is displayed and media initial operation starts.

Ò±¬»
If the following operations are performed in the media type setup menu, the
printer starts media initial operation without specifying a media type.
Pressing Cancel.
No keys are pressed for 10 seconds.

After media initial operation is complete, "Ready to Print" is displayed and the
display shifts to Normal.
ͬ»° ïðæ Wind the roll media around the scroller to remove slack.

N° Description
ï Roll media

î Scroller

This completes media loading.

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4.2.3 Head height adjustment

When used?
Use the head height adjustment feature to prevent the print head from touching the media,
when printing at high speeds or when using strongly curved media.

Ò±¬»
If the head height adjustment lever is raised, high print quality will not be
guaranteed.
Do not open the front cover nor change the head height during printing. If the
head height is changed, the head alignment will be changed and high print
quality will not be guaranteed.
4
Procedure
ͬ»° ïæ Open the front cover.
ͬ»° îæ Change the head height by moving the head height adjustment lever (orange).

N° Description

ï Head height adjustment lever

The High lamp lights up in green.

ͬ»° íæ Close the front cover.

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4.2.4 Media feed compensation

After every printed swat, the media is fed a certain distance. Depending on the kind of media
(weight, backing) another media feed compensation has to be set. This to avoid the following
phenomenon:
Printed swats overlap
White lines between every swat.
In such cases, follow the procedure below and adjust the media feed compensation value.
ͬ»° ïæ Display the Media feed compensation menu.
Press Menu
“Menu1: Setup>] is displayed.
The operation panel shifts to the Setup menu display.
Press >.
“Set1: MediaType” is displayed.
Press ENTER.
“Media: Type1” is displayed.
Press + or - to select the media type to use.
Press ENTER.
“**>1: Print Mode” is displayed.
Press + or - to select “**2: PF Adjust”.
Press >.
“PF1: Initial Print” is displayed.
Proceed to Media feed compensation menu.

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ͬ»° îæ Perform an initial adjustment print.

Press ENTER.
“FeedLenght: 250mm” is displayed.

Ò±¬»
The length of media that is fed for the initial adjustment print is normally set to
250 mm.
If you increase the feeding length, the accuracy of the media feed
compensation improves.
To change the feeding length, press the [+] or [-] key and change the set value.

Press ENTER.
“Printing” is displayed. 4
Start Initial adjustment printing.

N° Description

ï Feed length

î Media feeding direction

When the initial adjustment printing is complete, the printer enters the Normal
status.
After the initial adjustment printing, cut the media.
Refer to “ ”
ͬ»° íæ Measure the distance between the two pluses in the initial adjustment print using a
ruler.
ͬ»° ìæ Sets up Initial Adjust Change.
Press + or – to select "PF2: Initial Change".
Press Enter.
"Init.: 250.0/250 mm" is displayed.
Press + or – and enter the measured value in step 3.
Press Enter.
The initial adjustment value is saved.
"PF2: Initial Change" is displayed.

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ͬ»° ëæ Performs confirm print.

Press + or – to select "PF3: Confirm Print".
Press Enter.
"Feed Length: 250 mm" is displayed.

Ò±¬»
The length of media that is fed for the initial adjustment print is normally set to
250 mm.
If you increase the feeding length, the accuracy of the media feed
compensation improves.
To change the feeding length, press the [+] or [-] key and change the set value.

Press ENTER.
"Printing" is displayed.
Start Confirmation adjustment printing.

N° Description

ï Feed length

î Media feeding direction

When the Confirm Print is complete, the printer enters Normal.

After the confirmation adjustment printing, cut the media.
Refer to “ ”
ͬ»° êæ Measure the distance between the two pluses in the confirmation adjustment print
using a ruler. Then, confirm that the distance matches the feeding length when
printing.
If the distance does not match the feeding length, follow the procedure from Step
1 to Step 5 and readjust.
If the distance matches the feeding length, proceed to step 7.
ͬ»° éæ Perform Micro adjustment printing.
Display the Media feed compensation menu in the same way as in step 1.
Press + or – to select "PF4:Micro Print".
Press Enter.
"Printing" is displayed.
Start Micro adjustment printing.

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4
After the micro adjustment printing is completed, "PF4:Micro Print" is displayed.
ͬ»° èæ Refer to the illustrations below and check the printing result.

ͬ»° çæ Sets up Micro Adjustment Change.

Press + or – to select "PF5:Micro Change".
Press Enter.
"Micro: 0pulse" is displayed.
Press + or – and enter the micro adjustment value according to the printing result
in Step 7.
Press Enter.
The micro adjustment value is saved.
"PF5:Micro Change" is displayed.
Press Cancel several times.
The operation panel returns to Normal.
The adjustment of media feed compensation value is complete.

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4.2.5 Replacing roll media

(1) Replacement time

Replace the roll media if...
...The roll media runs out
The operation panel displays “End of roll”.
If the media runs out during printing, the printer will stop operating.
...You want to change the media type.
(2) Replacement steps
To replace roll media, follow the procedure below. Note that the procedure consists of 2 parts.

Ý¿«¬·±²
Be careful that your fingers are not caught between the front cover and the
printer if you open or close the front cover.

Installing the new roll media

Ò±¬»
For loading roll media, refer to .
For roll media which you don’t use any longer, store it according to Ù»²»®¿´ ·²º±

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4.3 Test print

4.3.1 Overview and functions of the test prints

Testplot Function Action to be performed when

needed
NozzleCheck To check the head nozzles When performing a head cleaning
When changing the print
Mode Print To check the print conditions
conditions
To check the current setup of
Set list When changing the setup
the printer
To make an overview of the
4
All Set List
complete setup list
To compare outputs colours
Palette Check colour mode
with printing colours

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4.3.2 Performing a Testprint

ͬ»° ïæ Verify that the printer has been switched ON and that media more than A3 size has
been loaded.
ͬ»° îæ Verify that the printer is in Normal mode.
Press menu.

“Menu 1: Setup>” is displayed.

The operation panel shifts to the Setup menu display.
Press + or - to select “Menu 2: TestPrint”.

Press >.

“Test1: NozzleCheck” is displayed.

The display shifts to the Test print menu.

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ͬ»° íæ Press + or - to select a testprint menu.

NozzleCheck
Modeprint
SetList
AllSetList
Palette

Ò±¬»
When “Banner 1” or “Banner 2” is set in the print mode menu, “PalettePrint” is
not displayed in the TestPrint menu.

ͬ»° ìæ Press ENTER. 4

Start performing Test print for the selected item.

ͬ»° ëæ Repeat step 4 till 5 when performing test print for other items.
ͬ»° êæ Press Cancel to exit from the test print.

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4.3.3 Nozzle Check

Used to check whether there are any head clogging, missing nozzles or misfiring nozzles.

Ò±¬»
If the nozzle check result indicates that the checked points are blurred or
missing, clean the head. Refer to for more
information.
Perform the nozzle check once again after the head has been cleaned.

Ò±¬»
For the printing procedure, refer to

4.3.4 Mode Print

Used to confirm the following printing conditions:

Printmode
Pre heater set temperature
Fixer (Platen) heater set temperature
Drier heater Set temperature
Adjustment value

Ò±¬»
For the printing procedure, refer to

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4.3.5 Setup print

Used to check the current setup of the printer.

Ò±¬»
User media and print mode lists are printed only when “ALLSetList” is
selected.

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4.3.6 Palette print

Used to compare pen colours used on the computer to the printing colours.

Ò±¬»
When “Banner 1” or “Banner2” is set in the Print Mode menu, “PalettePrint” is
not displayed on the testprint menu.
For the printing procedure, refer to .

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4.4 Adjust print

Used to align the print head.

Ò±¬»
This printer has been adjusted for optimum print quality before shipment at the
Mutoh factory.
Align the print head when the print quality decreases after the installation
environment or the media has been changed.

Align the print head as described in the following procedure.

ͬ»° ïæ Switch On the printer and load the roll media. 4
ͬ»° îæ Confirm that the printer functions normally.
ͬ»° íæ Display the printing mode menu.
Press Menu.
“Menu1:Setup>” is displayed.
The operation panel shifts to the Setup menu display.
Press >.
"Set1: MediaType" is displayed.
Press Enter.
"Media: Type 1" is displayed.
Press + or – to select the media type to use.
Press Enter.
"**>1: Print Mode" is displayed.
Press Enter.
"Mode: Graphics 2 – > " is displayed.
The display shifts to the Printing mode menu.
ͬ»° ìæ Select the printing mode that you want to use.
Press + or – to select the printing mode to use.
Press Cancel several times.
The operation panel returns to Normal.

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ͬ»° ëæ Display the Adjust Print menu.

Press Menu.
"Menu 1: Setup>" is displayed.
The operation panel shifts to the Setup menu display.
Press + or – to select "Menu3: Adjust Print".
Press >.
"Adj.1: Confirm" is displayed.
The display enters the Adjust Print menu.
Press Enter.
A confirmation pattern for quality adjustment is printed.
After the confirmation pattern is printed, the operation panel shifts to Normal.
ͬ»° êæ Confirm that the confirmation pattern printing result is as follows.
A confirmation pattern for quality adjustment is printed.

After the confirmation pattern is printed, the operation panel shifts to Normal.
ͬ»° éæ Confirm that the confirmation pattern printing result is as follows.

When the printing result is O:

You do not need to perform another alignment.
When the printing result is X:
Perform the alignment again.

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ͬ»° èæ Register a set value for Bi-D quality (two-way printing/quality priority mode).
Display the Adjust Print menu in the same way as in step 5.
Press + or – to select "Adj.5: Bi-D Quality".

Press Enter.
Start Bi-D Quality pattern printing.
4
Check three print samples that printed with Bi-D Quality pattern, and select the
number that is not out of alignment. "4" is selected in the next printing sample.

Press + or – to enter the number if your selection.

Press Enter.
The set value for Bi-D Quality is registered.
The operation panel returns to Normal.
ͬ»° çæ Register the setting for Bi-D Normal (two-way printing/normal mode) in the same
way as in step 8.
The procedure for Alignment is complete.

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4.5 Menu setup on the operation panel

4.5.1 Menu setup procedure

Be sure to read and understand the safety warnings before handling the printer.

Follow the procedure below to configure each setup menu.

ͬ»° ïæ Confirm that the operation panel is Normal mode.
ͬ»° îæ Press Menu.

"Menu 1: Setup>" is displayed.

The operation panel shifts to the Setup menu display.
ͬ»° íæ Press + or – to select a setup item and press Enter.

The settings will be confirmed.

When setup items have a submenu, the display shifts to the next menu.

Ò±¬»
When a setup item has a submenu, “>” is displayed on the right end of the LCD
monitor of the operation panel.

ͬ»° ìæ The setting in the blinking part on the LCD monitor of the operation panel can be
changed.
Press + or – to change the setting.

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ͬ»° ëæ To save the changed setting, press Enter.

The setting is saved and the next setup item is displayed.

4
Ò±¬»
If you press Cancel, + or – without pressing Enter after changing a setting, the
change will not be saved.

ͬ»° êæ Press Cancel to exit from the setup.

The previous setup menu is displayed.

When the main menu is displayed, the screen turns to Normal.

4.5.2 Panel setup menu overview

This sub-section explains the Panel setup menu of the printer.

There are the following items in the Panel setup menu.

Setup item Description

Setup menu Various settings of the printer are configured.
Test Print menu Performs nozzle check of the print head and setup list.
Adjust Print menu Print and adjust test patterns for Alignment.
Cleaning menu Perform Head cleaning.
Selection menu Sets up the contents of the Setup menu.
Version menu Displays the versions of the firmware.
Sleep mode menu Sleep mode settings are configured.

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4.6 Panel Setup Menu

In the table below you will find the complete menu structure and its functions.

Setup item Description

MediaType Set up the media type for printing
Effect Set up the effect menu
Flushing Set up the flushing operation while printing
Side Margin Set up the right and left margin when printing
Set up whether the media width and edge are detected when
Media initial
initializing the media.
Specifies the media width between the loading mark and the left end
Media Width/ if media detection is not performed during media initialization.
MediaWidth Check Displays the detected media width if media detection is performed
during media initialization.
Take-up Set to on when using a take-up system
Origin Set the start position of the printing data
Prev. Stick Set up to prevent media from sticking when printing.
MediaCut Sets the media cutting operation after finishing printing.
CR movement Set up the distance to move the print head while printing.
OverwriteCnt Set up the Overwrite Cnt per swath.
Overwrite Wait Set up the waiting time while overwrite printing
Slant Check Set up the slanting detecting between two consecutive print jobs.
Auto Cleaning Set up the auto cleaning time while printing.
Display the remaining ink level of the ink cassette that was installed
Ink Status
into the ink cassette slot
Roll Length Set up the roll media length.
Head Wash Perform a head wash
Unlocks the carriage from the home position in order to be able to
CR Maint.
clean the wiper.
The parameter values of the printer are restored to their factory
Initialization
defaults.
Life Times Display the operational life time of each part
IP Address Set the IP address of the printer
Subnet Mask Set the subnet mask of the printer
Gateway Set the Gateway.
Front Interlace Set the front treatment function.
The settings of “OFF” or “ALL OFF” in the Selection menu are
Temporary
displayed in the setup menu temporary.
--- CANCEL: shifts to the previous hierarchy.

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4.6.1 MediaType menu

Settings for the media type to print are configured.

Setup item Settings Description

Type 1
Settings for the media type to print are
Type 2 configured. It is possible to set 30 different
... user settings as “Type 1” to “Type30” for
Type 29 printing.
Media Refer to:
Type 30
CANCEL: saves the settings and shifts to

---
the previous menu 4
Refer to

User media menu

Ò±¬»
If non-compatible media is used, the following problems may occur:
Media detection error
Slant, snag and wrinkle of media
Media jams
Optimum printing quality cannot be obtained due to blots, blurs and dirt of ink.
End detection of roll media cannot be performed, etc.
The problems caused by the use of non-compatible media will not be covered
by the warranty and repair expenses will be paid by the customer. For details,
contact you local Mutoh dealer.

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Setup item Settings Description

Set up the print mode according to the used
print data or print speed.
Print Mode
ENTER: shifts to the next hierarchy.
Refer to
Various settings on the media feed
compensation can be set.
PF Adjust
>: shifts to the next hierarchy.
Refer to
Set up the Pre Heater temperature.
Pre Heater ENTER: shifts to the next hierarchy.
Refer to
Set up the Platen Heater temperature.
Platen Heater ENTER: shifts to the next hierarchy.
Type 1 to 30
Refer to
Set up the after Heater temperature.
After Heater ENTER: shifts to the next hierarchy.
Refer to
Set up whether the heater is preheated
while in standby mode.
StandbyHeating
ENTER: shifts to the next hierarchy.
Refer to
Set up the vacuum fan operation.
Vacuum Fan ENTER: shifts to the next hierarchy.
Refer to
CANCEL: saves the settings and shifts to
---
the previous menu

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Print mode menu

Settings for print quality (print mode) are set according to the usage of print data or print
speed.

Setup item Settings Description

Quality 1
Quality 2
Sets up the print mode
Quality 3
Quality 1 to 4:
Quality 4
Set this to perform high quality printing.
Graphics 1
Graphics 1 to 2:
Graphics 2

Mode Banner 1
Set this to perform standard printing
Banner 1 to 4:
4
Banner 2
Set this to perform high speed printing.
Banner 3
Banner 4
ENTER: saves the setting and shifts to the previous
menu.
---
CANCEL: cancels the setting and shifts to the
previous menu.

Details of print mode

The settings for print quality registered in each print mode are:

Print mode Resolution Print speed Pass Direction

Quality 1 1440x1440 dpi Q (High quality) 16 Times Uni
Quality 2 1440x720 dpi Q (High quality) 8 Times Uni
Quality 3 720x720 dpi Q (High quality) 8 Times Uni
Quality 4 720x720 dpi Q (High quality) 8 Times Bi
Graphics 1 720x720 dpi N (normal) 8 Times Uni
Graphics 2 720x720 dpi N (normal) 8 Times Bi
Banner 1 540x720 dpi N (normal) 6 Times Uni
Banner 2 540x720 dpi N (normal) 6 Times Bi
Banner 3 720x720 dpi Q (High quality) 4 Times Uni
Banner 4 720x720 dpi N (normal) 4 Times Bi

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Dist.Adj menu

Setup item Settings Description

Performs initial adjust print
Initial print ENTER: shifts to the sub menu
Refer to:
Set up initial adjust change
Initial Change ENTER: shifts to the sub menu
Refer to:
Performs confirm print
Confirm print ENTER: shifts to the sub menu
PF Refer to:
Performs a micro adjustment print
Micro print ENTER: shifts to the sub menu
Refer to:
set up micro adjustment change
Micro change ENTER: shifts to the sub menu
Refer to:
CANCEL: shifts to the previous menu
---
Refer to:

Initial print menu

Performs an initial adjust print

Setup item Settings Description

Changes the length of the media feed
direction for initial adjust print.
100 mm to <250 mm> ENTER: determines the setting. “Printing
to 500 mm is displayd and initial adjust print starts.
FeedLength After printing the printer returns to
Normal.
CANCEL: shifts to the previous menu
---
Refer to:

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Initial change menu

Sets up Initial Adjust change.

Setup item Settings Description

200.0 mm to <250.0
Sets up the initial adjust change
mm> to 300.0 mm
ENTER: saves the setting and shifts to the
Init. previous menu.
--- CANCEL: Cancels the setting and shifts to
the previous menu
Refer to:

Confirm Print menu 4

Performs confirm print

Setup item Settings Description

Changes the length of the media feed
direction for the confirm print.
100 mm to <250 mm> ENTER: determines the setting. “Printing”
to 500 mm is displayed and initial adjust print starts.
After printing, the printer enters the
FeedLength Normal state.
ENTER: saves the setting and shifts to the
previous menu.
--- CANCEL: Cancels the setting and shifts to
the previous menu
Refer to:

Micro Print menu

Performs micro adjustment print

Setup item Settings Description

Prints the following PF pattern with a focus
Printing on the micro adjustment value.
Printing interval 1min
Micro print CANCEL: shifts to the previous menu.
Stops printing and returns to the
--- previous menu if printing is in progress.
Refer to:

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Micro Change menu

Sets up Micro Adjustment Change

Setup item Settings Description

- 20 pulse to <0
Sets up Micro Adjustment Change
pulse> to 20 pulse
ENTER: saves the setting and shifts to the
Micro Change previous menu.
--- CANCEL: Cancels the setting and shifts to
the previous menu
Refer to

Pre heater menu

Sets up the Pre heater temperature.

Set up to preheat the media before printing and insulate the temperature change in the printer
section.

Ò±¬»
Preset temperature of Pre Heater varies depending on the media.

Setup item Settings Description

Sets up the pre heater temperature.

OFF/ <30°C> to 50°C

Pre Heater 1 = Roll media

2 = Pre Heater
3 = Print head
ENTER: saves the setting and shifts to the
previous menu.
--- CANCEL: Cancels the setting and shifts to
the previous menu
Refer to:

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Platen heater menu

Sets up the Platen heater temperature.

Set up this menu to warm up the ink and improve the print quality.

Ò±¬»
Preset temperature of Platen Heater varies depending on the media.

Setup item Settings Description

Sets up the Platen heater temperature.

4
OFF/ <30°C> to 50°C

Platen Heater 1 = Roll media

2 = Platen Heater
3 = Print head
ENTER: saves the setting and shifts to the
previous menu.
--- CANCEL: Cancels the setting and shifts to
the previous menu
Refer to:

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Drier menu

Sets up the Drier temperature.

Set this menu to dry printed media.

Ò±¬»
Preset temperature of Drier varies depending on the media.

Setup item Settings Description

Sets up the Drier temperature.

OFF/ <30°C> to 50°C

Drier 1 = Roll media

2 = Drier
3 = Print head
ENTER: saves the setting and shifts to the
previous menu.
--- CANCEL: Cancels the setting and shifts to
the previous menu
Refer to:

StandbyHeating menu

Sets the time to preheater the heater while the printer is in standby mode.

Setup item Settings Description

Sets the time to preheat the heaters.
10 min to <60 min> to
When more than the set time has passed.
240 min
all the heaters switch OFF
ENTER: saves the setting and shifts to the
StandbyHeating previous menu.
--- CANCEL: Cancels the setting and shifts to
the previous menu
Refer to:

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Vacuum Fan menu

Sets up the vacuum fan operation

Setup item Settings Description

Set when there is a possibility of a paper
Low jam caused by failure in media loading
when using soft media
<High> Set when using general media.
VacuumFan ENTER: saves the setting and shifts to the
previous menu.
--- CANCEL: Cancels the setting and shifts to
the previous menu 4
Refer to:

4.6.2 Effect menu

Thanks to Mutoh’s revolutionary i² technology, it is possible to

obtain impeccable printing quality even for the most difficult images.

For more information and examples, check the i² In-The-Box documentation.

Setup items Parameters Description

The effect function is not used ==> straight line
None
printing.
Wave
A wave pattern will be used to print the file without
Effect Fuzz the known artefacts such as banding, ink bleed,...
Fine&Wave Please refer to the decision throughput path to know
A-S.Fine&Wave which wave form to use for which application.
Refer to:
B-S.Fine&Wave

Ò±¬»
Most RIP software also allows controlling the weaving settings directly from
the RIP.

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Use this menu to improve the print quality by means of intelligent interweaving print
algorithms. (i²)

Setup item Setting value Description

The effect function is not used. If obvious
None 1 white lines or uneven print density appear
None 2 on the printed media in “None1” set it to
“None2”
The printing joint will be the wave form. It
will improve the print quality. If obvious
<Wave 1>
white lines or uneven print density appear
Wave 2
on the printed media in “Wave 1”, change
the setting to “Wave 2”
This wave form gives a fuzzy joint between
the consecutive print passes improving
overall print quality. Set up this menu when
Fuzz 1 obvious white lines or uneven print density
Fuzz 2 appear on printed media in “Wave”. If
obvious white lines or uneven print density
appear on printed media in “Fuzz 1” set to
“Fuzz 2”
Perform printing at a slower speed
compared with “Wave” set up this menu
Fine&Wave 1 when you want to improve the print quality
Effect Fine&Wave 2 compared with “Wave”. If obvious white
Fine&Fuzz 1 lines or uneven print density appears on
Fine&Fuzz 2 the printed media in “Fine&Wave 1, change
the setting to the one with the best print
result.
Performs “Wave” printing using one side of
the nozzles of the print head. Since only
A-S.Fine&Wave one side of the nozzles is used, printing
speed becomes half of “Wave 1 and Wave
2”
Performs “Wave” printing using the other
side of the nozzles of “A-S.FineéWave”
since only one side of the nozzles is used,
B-S.Fine&Wave printing speed becomes half of Wave 1 and
Wave 2”. Set up this menu when you want
to improve the print quality compared with
“Fine&Wave”
ENTER: Saves the settings and shifts to
the previous menu.
---
CANCEL: cancels the settings and shifts
to the previous menu.

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Advantages

Smoother images
“i²” keeps the bleed between passes under control and makes colour banding less obvious.
Small misalignments of the heads are becoming less critical. Misfiring/missing nozzles are
less visible in the output.
Image printability
Images are easier to print with less signs of banding/bleeding. Some images can be printed at
higher speeds, without quality loss. Some difficult images become printable at faster speeds.
Especially sign-images have a much smoother surface.
ValueJet 1304 = easier to use
The step-adjust is becoming less critical, making it a lot easier for the user to have good
quality outputs. 4
Gamut boost
Because of the previous benefits, we clearly see a colour gamut boost using the Intelligent
Interweaving technique in combination with dedicated profiles.
Application Compatibility
Thanks to i², it is possible to reach predictable output results.

i²availability

Twelve different print modes are available on the ValueJet 1304. For each mode, 3 different
wave patters can be chosen, resulting in different speeds. As you will see in the table below,
6 intelligent interweaving print modes are recommended by Mutoh.

Print mode Resolution # passes dir i² availability

S.fine&
None Wave Fine&Wave
Wave

Quality 1 1440x1440 8 uni

Quality 2 1440x720 4 uni

Quality 3 720x720 4 uni

Quality 4 720x720 4 bi

Quality 5 (*) 720x720 4 bi

Graphics 1 720x720 4 uni

Graphics 2 720x720 4 bi

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Print mode Resolution # passes dir i² availability

S.fine&
None Wave Fine&Wave
Wave

Graphics 3(*) 720x720 4 bi

Banner 1 720x720 3 uni

Banner 2 720x720 3 bi

Banner 3 720x720 2 uni

Banner 4 720x720 2 bi

Recommended modes
Print mode only selectable via RIP software and not selectable from
(*)
the control panel of the printer

4.6.3 Flushing menu

Sets up the flushing operation while printing.

Setup item Setting Description

Flushing is done in the spitting box.
ENTER: Saves the settings and shifts to
Origin
the previous hierarchy.
Refer to:
Flushing is done on the page margins.

Flushing ENTER: Saves the settings and shifts to

<On Media> the previous hierarchy.
Refer to:

CANCEL: cancels the settings and shifts to

--- the previous hierarchy.
Refer to:

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4.6.4 Flushing return count menu

Set the frequency that the print head returns to the original flushing box when setting “On
Media” in the flushing menu.

Ò±¬»
When increasing the flushing return count, clogging may occur while printing
continuously.

Setup item Setting Description

Set the flushing return count.
Example:
Once: return to the original spitting box 4
Once to <5 times> to every time the print head goes and returns
999 times once.
5 times: return to the original spitting box
every time the print head goes and returns 5
Return count
times.
ENTER: Saves the settings and shifts to
the previous hierarchy.
--- CANCEL: cancels the settings and shifts to
the previous hierarchy.
Refer to:

4.6.5 Side margin menu

Set up the right and left margins while printing.

Ò±¬»
When selecting “On Media” in the flushing menu, the value of the side margin
is set automatically.

Setup item Setting Description

<3 mm> to 25 mm Set the side margins
ENTER: Saves the settings and shifts to
the previous hierarchy.
Side margin
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

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4.6.6 Media initial menu

Set up whether the media width and edge will be detected when initializing the media.

Ò±¬»
When media initial menu is set to “OFF”, you can manually set the media width
in the media width menu.

Setup item Setting Description

OFF The media is not detected
Detect the media width and edge while
Top&Width
initializing the media
Detect the media width while initializing the
<Width>
media.
Init.
ENTER: Saves the settings and shifts to
the previous hierarchy.
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

4.6.7 Media Width/MediaWidth check menu

If media detection is switched off, the media width menu allows you to manually enter the
media width.
Media width menu

Ò±¬»
Setting a larger value than the actual media width in the media width menu may
cause ink to be fired on the printer.

Setup item Setting Description

<1.00 mm> to 1351
Sets the media width
mm
ENTER: Saves the settings and shifts to
Media width the previous hierarchy.
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

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Media width check menu

Setup item Setting Description

Display the media width that is detected
****mm
while initializing.
ENTER: Saves the settings and shifts to
Media width the previous hierarchy.
--- cancel: cancels the settings and shifts to the
previous hierarchy.
Refer to:

4.6.8 Winding unit menu

4
Set up whether the media width and edge will be detected when initializing the media.

Ò±¬»
When the winding unit is not installed, please do not set to “Type1” by doing
so, the product will be unable to function properly.
When the winding unit menu is set to “Type 1”, the setting for the Prev. Stick
menu is disabled.

Setup item Setting Description

OFF No use of the winding unit
Type 1 Set to “Type 1” to use the optional winder
ENTER: Saves the settings and shifts to
Take-Up the previous hierarchy.
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

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4.6.9 Origin menu

Set this menu when reprinting on the margin, when the printing data position is changed to
the position of the already printed media.

Setup item Setting Description

X (media feeding Change the print head position and media
distance): 000 mm feeding distance with the following keys.
to 9.999 mm >: Decrease the print head transferring
Y (print head distance
transferring <: Increase the print head transferring
distance): 000 mm distance.
to 9.999 mm
+: Increase the media feeding distance
-: Decrease the media feeding distance

Origin

1: Starting position
2: Media feeding direction
ENTER: Display “Moving Origin Pos.” and
move the print head to the starting position.
ENTER or after a certain period of time: the
Confirm setting value is determined. Print head
Position==>E returns to the original position. Save the
setting and shift to the previous hierarchy.
cancel: cancels the settings and shifts to
--- the previous hierarchy.
Refer to:

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4.6.10 Prev. Stick menu

Set up to prevent media from sticking when printing starts.

Ò±¬»
When the winding unit menu is set to “Type 1” the setting for the Prev. Stick
menu is disabled.

Setup item Setting Description

OFF Sticking prevention is not performed
The sticking prevention is performed. Feed
<ON>
the media back and forth to prevent sticking. 4
ENTER: Saves the settings and shifts to
Prev. Stick
the previous hierarchy.
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

4.6.11 Media cut menu

Sets the media cutting operation after finishing printing.

Ò±¬»
When the winding unit menu is set to “Type 1” the setting for the Media cut
menu is set to “OFF”.

Setup item Setting Description

The media feed is not performed after
OFF
printing
Feed media to the media cut position after
printing. Use a regular razor blade to cut the
Manual
media.
MediaCut Refer to:
ENTER: Saves the settings and shifts to
the previous hierarchy.
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

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4.6.12 CR movement menu

Sets up the range that the print head moves while printing.

Setup item Setting Description

The print head changes the range of the
print data width. Improve the print speed
Data
since decreasing the transferring range of
the print head.
The print head moves from origin to the
Machine
CR Movement maximum paper width.
ENTER: Saves the settings and shifts to
the previous hierarchy.
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

4.6.13 Overwrite count menu

Sets up the overwrite count per line.

Setup item Setting Description

<once> to 9 times Sets the overwrite count.
ENTER: Saves the settings and shifts to
the previous hierarchy.
OverwriteCnt
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

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4.6.14 Overwrite Wait menu

Sets up the waiting time while overwrite printing.

Ò±¬»
By increasing the overwrite wait time, you allow more time for the ink to settle
and fix.

Setup item Setting Description

<0.0 sec> to 0.1 sec
Set the overwrite wait time
to 5.0 sec

Overwrite Wait
ENTER: Saves the settings and shifts to
the previous hierarchy.
4
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

4.6.15 Slant Check menu

Sets up slant detection during media loading.

Setup item Setting Description

OFF Does not perform a Slant check
Performs Slant check between 2
<ON>
consecutive print jobs
ENTER: Saves the settings and shifts to
Slant Check
the previous hierarchy.
--- cancel: cancels the settings and shifts to
the previous hierarchy.
Refer to:

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4.6.16 Auto cleaning menu

Sets up slant detection during media loading.

Setup item Setting Description

OFF The auto cleaning is not performed
1 hours
2 hours
3 hours
4 hours
5 hours When the selected time is reached, the auto
6 hours cleaning is performed.

Auto Cleaning 9 hours

12 hours
18 hours
24 hours
ENTER: Saves the settings and shifts to
the previous hierarchy.
--- CANCEL: cancels the settings and shifts to
the previous hierarchy.
Refer to:

4.6.17 Ink status menu

Display information of the ink cassette that is installed in the cassette slot.

Ò±¬»
When displaying the Ink status menu, use genuine ink cassettes. When using
ink cassettes other than the genuine ones, the ink status will not be displayed
correctly.

Setup item Setting Description

Remaining ink quantity of K, C,M, and Y
0 to 100 (Unit%)
colour is displayed
KCMY CANCEL: cancels the settings and shifts to
--- the previous hierarchy.
Refer to:

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4.6.18 Roll Length menu

Display information of the ink cassette that is installed in the cassette slot.

Setup item Setting Description

<OFF> Roll length is not used
Roll 1
Roll 2 Sets up the roll media length.
Roll media Roll 3
CANCEL: cancels the settings and shifts to
--- the previous hierarchy.
Refer to: 4
Roll media Length menu

Sets up the roll media length.

Ò±¬»
When replacing the roll media, adjust the roll media length again. If the roll
media length is not set, the residual quantity of roll media is not displayed
correctly.

Setup item Setting Description

1 m to <30 m> to 99
Sets the roll media length
m
ENTER: saves the settings and shifts to
Length
the previous menu.
---
CANCEL: cancels the settings and shifts to
the previous hierarchy.

4.6.19 CR Maintenance menu

Use this to clean the wiper

Setup item Setting Description

Performs a maintenance. After pressing the
Start ENTER, the print head moves to the centre
and the cleaning wiper moves forward.
Complete maintenance.
CR Maint End After pressing the ENTER, the print head and
the wiper return to their original position.
CANCEL: cancels the settings and shifts to
--- the previous hierarchy.
Refer to:

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4.6.20 Initialization menu

The setting value of the printer is returned to default.

Setup item Setting Description

ALL All settings return to factory default.
The setting of the media type menu are
Media Type
returned to factory default.
The settings other than the media type
Except MediaType
menu are returned to factory default.
Initialization
ENTER: display “initialling”, and initialize
the setting.
--- CANCEL: cancels the settings and shifts to
the previous hierarchy.
Refer to:

4.6.21 Life times menu

The setting value of the printer is returned to default.

Setup item Setting Description

Head Displays the operation life of each part.
Pump The operation life of a part is indicated by 5
asterisks (100%).
CR Motor As the part ages, the number of asterisks
decreases one by one (20%)
Life times PF Motor Change the part when all asterisks
disappeared, and “Change” is displayed.
CANCEL: cancels the settings and shifts to
--- the previous hierarchy.
Refer to:

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4.6.22 IP address menu

Sets the IP address of the printer.

Ò±¬»
Be sure to set the IP address after consulting the network administrator.

Setup item Setting Description

Change the IP address by using the
following keys:
000.000.000.000 to +: increase the value
<192.168.001.253>
to 255.255.255.255 -: Decrease the value. 4
Life times ENTER: Change the value for the next
segment
CANCEL: Save the setting and shift to the
--- previous hierarchy.
Refer to:

4.6.23 Subnet mask menu

Sets the subnet mask of the printer.

Ò±¬»
Be sure to set the subnet mask after consulting the network administrator.

Setup item Setting Description

Change the subnet makes by using the
following keys:
000.000.000.000 to +: increase the value
<255.255.255.25> to
255.255.255.255 -: Decrease the value.
Subnet makes ENTER: Change the value for the next
segment
CANCEL: Save the setting and shift to the
--- previous hierarchy.
Refer to:

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4.6.24 Gateway menu

Sets the gateway.

Ò±¬»
Be sure to set the gateway after consulting the network administrator.

Setup item Setting Description

Change the gateway by using the following
keys:
000.000.000.000 to +: increase the value
<192.168.001.253>
to 255.255.255.255 -: Decrease the value.
Life times ENTER: Change the value for the next
segment
CANCEL: Save the setting and shift to the
--- previous hierarchy.
Refer to:

4.6.25 Front Interlace menu

Set the front treatment function.

This function is applied when the banding appears at the beginning of the print.

Setup item Setting Description

OFF The Front treatment function is not used.
ON The front treatment function is used.
ENTER: saves the setting and shifts to the
Font Interlace previous menu.
--- CANCEL: Save the setting and shift to the
previous hierarchy.
Refer to:

4.6.26 Version menu

Displays the version of the Firmware.

Setup item Setting Description

*.**(Main)/ Displays the version of the firmware on the
*.**(Controller) main and controller side.
Ver.M/C CANCEL: Save the setting and shift to the
--- previous hierarchy.
Refer to:

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4.6.27 Sleep mode menu

Sleep mode settings are configured. When you activate sleep mode, the printer operates as
follows.
The exhaust fan stops
The vacuum fan stops
All heaters stop
All lamps switch off except for the power lamp
Automatic head cleaning is performed after the time set in the Tier setting menu has
expired.

Ò±¬» 4
The cleaning mode reflects the settings in the operational panel.

Setup item Setting Description

Sets the auto cleaning interval of the printer
Set timer
Refer to:
Activates the sleep mode
Start
Sleep mode Refer to:
CANCEL: Save the setting and shift to the
--- previous hierarchy.
Refer to:

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4.6.28 Timer setting menu

Set the head cleaning interval of the printer for sleep mode. When more than the set time has
passed, the print head is cleaned automatically.

Ò±¬»
During sleep mode, even if the set time has passed, print head cleaning is not
performed under following circumstances.
The front cover is open
The media loading lever is raised
The waste fluid tank is full
The ink cassette is empty
The ink cassette is removed
An object other than an appropriate ink cassette is in the cassette slot.
When the printer returns to a normal state, head cleaning is restarted and sleep
mode continues.
If one of the above conditions occurs during head cleaning, cleaning is
stopped. When the printer returns to a normal state, head cleaning is restarted.

Setup item Setting Description

1 hours
2 hours
3 hours
4 hours
5 hours When passing the requested time, a head
6 hours cleaning is performed.
Set timer
9 hours
12 hours
18 hours
24 hours
CANCEL: shifts to the previous menu.
---
Refer to

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4.6.29 Sleep Mode Start menu

Activate sleep mode.

During sleep mode, “Restart ==> ENTER” will be displayed.
During sleep mode, pressing ENTER will return the printer to normal operation.

Ò±¬»
If you try to switch to sleep mode under the following circumstances, “Don’t
start sleep mode” will be displayed and the printer will not change to sleep
mode.
The front cover is open
The media loading lever is raised. 4
The waste fluid tank is full
The ink cassette is empty.
The ink cassette is removed.
An object other than an appropriate ink cassette is inserted in the cassette slot.
Activate sleep mode again after returning the printer to a normal state.
During sleep mode, pressing ENTER under the circumstances listed above will
not return the printer to normal operation.

Setup item Setting Description

ENTER: Activates the sleep mode
CANCEL: shifts to the previous menu
Start sleep mode?
without activation the sleep mode
Start Refer to:
During sleep mode.
Restart => ENTER ENTER: return the printer to normal
operation.

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4.7 Operating from the operation panel

Be sure to read and understand the safety warnings before handling the printer.

4.7.1 Feeding media

You can feed roll media at any position you want. Follow the procedure below to feed media.
ͬ»° ïæ Confirm that the operation panel is Normal.
ͬ»° îæ Confirm that the media loading lever is returned to the front.
ͬ»° íæ Press Forward or Backward.

Media is fed forward or backward.

ͬ»° ìæ Release Backward or Forward after feeding media to the desired position.

4.7.2 Stop printing operation

If you want to stop printing for some reasons, operate as follows.

ͬ»° ïæ Stop sending printing data from the computer to the printer.
ͬ»° îæ Press Cancel.
The printer operates as follows

Printer status Operation with the [CANCEL] key pressed

During printing Terminates printing and deletes the remaining data in the printer
Receiving/Converting Deletes the received/analysed data and the subsequent data.

Ò±¬»
If a large amount of data is saved on the printer, the operation panel may not
return to normal by a single [CANCEL] key operation. In such cases, wait for a
few seconds and press CANCEL again.

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4.7.3 Cutting media

This sub section explains how to cut roll media.

Ý¿«¬·±²
When printing is finished, the media guide is at high temperature.
Wait until the media guide cools off.

When the Media Cut menu is set to "Manual"

Follow the procedure below to cut roll media.

ͬ»° ïæ Feed the roll media to the media cut position after printing. 4
"Manual Cut -> ENTER" is displayed.
ͬ»° îæ Place a razor blade on the media cut groove on the media guide, and cut the roll
media.

Ý¿«¬·±²
Pay attention to the following points when you cut roll media.
Mishandling the razor blade may cause a cut on your finger or hand.
When you hold media, do not place your finger on the media cut groove.
Move the razor blade along the media cut groove.

N° Description

ï Media guide

î Media cut groove

í Razor blade

Cutting roll media is complete.

Ò±¬»
When loading the new roll media, cut the front edge of the media if it is not
straight.

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When the Media Cut menu is set to "Off"

Follow the procedure below to cut roll media.

ͬ»° ïæ Verify the following regarding the operational condition of the product.
Printing or other operations are not in progress.
The operation panel display is Normal.
ͬ»° îæ If the roll media cut position is changed, refer to and
advance the roll media to the desired cut position.
ͬ»° íæ Place a razor blade on the media cut groove on the media guide, and cut the roll
media.

Ý¿«¬·±²
Pay attention to the following points when you cut roll media.
Mishandling the razor blade may cause a cut on your finger or hand.
When you hold media, do not place your finger on the media cut groove.
Move the razor blade along the media cut groove.

Cutting roll media is complete.

Ò±¬»
When loading the new roll media, cut the front edge of the media if it is not
straight.

4.7.4 Changing and confirming settings while printing

While the printer is operating, you can change or confirm settings for the Panel setup menu.

Procedure for changing and confirming settings while printing

Follow the procedure below to change or confirm settings for the Panel setup menu.
ͬ»° ïæ Confirm that the printer is in one of the following conditions.
Receiving
Converting
Printing
Warming up

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ͬ»° îæ Press Menu.

"Menu 1: Print Start" is displayed.

ͬ»° íæ Press + or – to change or confirm settings.

Ò±¬» 4
Refer to for more
information on this topic.

Settings that can be changed or confirmed while printing

Ò±¬»
The Print start menu is displayed only when the printer is warming up.
When you change a setting during operation, be sure to select "Backup" to
save the setting that you changed.
If the printer returns to Normal without selecting “Backup”, the changed
setting is not saved.

Setup item Setting Description

Enter: If the heater temperature does
Print Start — not reach the set value during
warming-up, printing starts.
Check the current Pre Heater
Pre
temperature.
Temperature Check the current Platen Heater
Platen
temperature.
After Check the current Drier temperature.
Pre Heater Off / 30 °C to 50 °C Change the Pre Heater temperature.
Platen Heater Off / 30 °C to 50 °C Change the Platen Heater temperature.
After Heater Off / 30 °C to 50 °C Change the Drier temperature.
–20 pulse to 0 to 20
PF Adjust Change the feed adjustment value.
pulse
Backup — Enter: Save the changed setting.
— Cancel: The printer returns to Normal.

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Chapter 5 Periodical
maintenance
5.1 Done by end user
This section describes the periodical services requited on a ValueJet 1304 series printer. The
periodical maintenance ensures stable printout quality of the machine. In the periodical
maintenance, some service parts need to be checked, cleaned ore replaced.

׳°±®¬¿²¬
Be sure to wear gloves when working with inks or cleaning liquid.
5
Ò±¬»
The accessory kit, delivered with the printer, contains items to perform the
periodical maintenance.
If running out of the necessary maintenance equipment, order a goodshape kit.
This kit contains all items to perform another year of periodical maintenance.
Order numbers:
Goodshape kit: KY-80292
Cleaning liquid (250ml): CL-90250

Perform periodical inspections according to the table below.

N° Action Frequency
1 Clean the wiper Weekly
2 Clean around the bottom of the head Weekly

Ò±¬»
Do not insert or drop metal or other objects through openings of the printer. It
could lead to an electric shock and / or fire.
When substances or liquids such as water entered the printer, do NOT use the
printer. It could lead to an electric shock and/or fire. Immediately
Switch OFF the printer.
Disconnect the power plugs from the electric sockets.
Contact your local Mutoh dealer.

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5.1.1 Cleaning the printer

Periodic cleaning is necessary to use the printer in good condition.

5.1.2 Cleaning the outer case

This sub-section describes how to clean the outer case.
Wipe out dust and dirt attached to the outer case by using a soft cloth.

5.1.3 Cleaning the inside of the printer

This sub-section describes how to clean the inside of the printer.
Follow the procedure below.
ͬ»° ïæ Open the front cover.
ͬ»° îæ Remove paper powder and dust attached to the pressure rollers using a soft brush.

Ò±¬»
Do not blow paper powder inside the printer using tools such as an air duster.
It may cause an abnormal noise from the inside of the printer.

N° Description

ï Pressure roller

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ͬ»° íæ Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink
attached to the platen and media guide.

N° Description

ï Platen

î Media guide 5
ͬ»° ìæ Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted
(silver colour) area in the centre of the grid roller.

N° Description

ï Grid roller

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Clean the timing fence

ͬ»° ïæ Open the front cover.

ͬ»° îæ clean the timing fence with a dry poly-knit wiper.

N° Description

ï Timing fence

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Clean the Y-rail

ͬ»° ïæ Open the front cover.

ͬ»° îæ clean the Y-rail with a poly-knit wiper.

N° Description

ï Y-rail

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Clean the P-rear sensor surface

ͬ»° ïæ Open the front cover

ͬ»° îæ clean the P-rear sensor surface with a swab.

N° Description

ï P-rear sensor

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5.1.4 Head cleaning

If printed data is blurred or lacks part of it, clean the print head surface and nozzles (Head
cleaning).
Follow the procedure below to perform Head cleaning.

Ò±¬»
When not using the printer for a long period (one week or more), perform a
Head cleaning once a week.
If not performing a Head cleaning, the print head is clogged. Doing so will
preserve print quality.
Remove media when cleaning.
Cleaning with media loaded may lead head crashes

5
ͬ»° ïæ Confirm that the operation panel is Normal.
ͬ»° îæ Confirm that the media loading lever is returned to the front.
ͬ»° íæ Press > to select the cleaning mode.

ͬ»° ìæ Press Cleaning for at least 2 seconds.

"Cleaning **%" is displayed.

Start Head cleaning.
After Head cleaning is complete, the operation panel shifts to Normal.

Ò±¬»
If blurs or lacking parts in printed media do not disappear with one time of
Head cleaning, perform Strong cleaning.
If blurs or lacking parts in printed media do not disappear with several times of
Head cleaning, refer to , and take appropriate
measures.

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5.1.5 Cleaning the cleaning wiper

This sub-section describes how to clean the cleaning wiper.

Cleaning time

Once a week, or when blurs or lacking parts appear on printed media after Head cleaning.

Cleaning method

Follow the procedure below to clean the cleaning wiper.

Ò±¬»
Use the poly-knit wiper to clean the cleaning wiper.

ͬ»° ïæ If the printer is switched ON, make sure that:

Printing or other operations are not in progress.
The operation panel display is Normal.
ͬ»° îæ Display the CR Maintenance menu.
Press Menu.
"Menu 1: Setup>" is displayed.
The operation panel shifts to the Setup menu display.
Press >.

"Set1: MediaType" is displayed.

Press + or – to select "Set20: CR Maintenance".

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Press Enter.
"CR Mainte.: Start" is displayed.
The display enters the CR Maintenance menu.
ͬ»° íæ Press Enter.
Maintenance starts.
The print head moves to centre.
"CR Maintenance: End" is displayed.
ͬ»° ìæ Open the front cover.

Ý¿«¬·±²
While cleaning the cleaning wiper
Do not touch the cleaning wiper and head cap unit.
Head cleaning may not be performed correctly because of oil from your hands.
Make sure to wipe the print head with a dry poly-knit wiper.
A wet poly-knit wiper may cause the print head to clog. 5
ͬ»° ëæ Use the poly-knit wiper to remove the ink and dust on the cleaning wiper.
Cleaning wiper front side: wipe horizontally

N° Description

ï Cleaning wiper

î Poly-knit wiper

í Head cap unit

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Cleaning wiper back side: wipe vertically

N° Description

ï Cleaning wiper

î Poly-knit wiper

í Head cap unit

ͬ»° êæ Close the front cover.

ͬ»° éæ Press Enter.
The print head returns to its original position.
"CR Mainte.: Start" is displayed.
ͬ»° èæ Press Cancel.
The printer enters Normal.
Cleaning of the cleaning wiper is complete.

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5.2 Done by Authorized Mutoh Technician

This section describes the periodical part replacement and the periodical inspections required
for this printer. Theses periodical services ensure the stable printing quality of this printer.

5.2.1 Periodical replacement of parts

Perform periodical replacements according to the table below. These replacements must be
executed by an authorized Mutoh technician.

Part Timing
Maintenance station Once a year
Wiper Once a year
Damper Once a year
5
5.2.2 Periodical inspection part list

Perform periodical inspections according to the table below and perform cleaning and part
replacement as necessary.

Part Timing Check point

Media dust accumulation
Media guide
Several times a year Foreign objects
Sub platen front surface
Damages
Media dust accumulation
Timing fence
Several times a year Foreign objects
(CR encoder detection slit plate)
Damages
Rail on the CR guide frame Several times a year Foreign objects
Media dust accumulation
P_REAR sensor front surface Several times a year Foreign objects
Damages
Media dust accumulation
Clean pressure rollers Several times a year
Foreign objects

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Chapter 6 Troubleshooting
This chapter describes possible troubles during the use of this product and countermeasures.
If an error not included in any items of this section occurs, contact your local Mutoh dealer.

Ò±¬»
If you want to receive product warranty, prepare the warranty certificate.
If the warranty certificate is not presented, the repair will not be covered by the
warranty even if within the warranty period.
If you have signed a maintenance service contract, prepare that or a similar
document.

6.1 When you cannot generate graphics in the way you

want 6
This section explains how to restore printing results that are blurred or have gaps and how to
adjust print quality.

6.1.1 Perform Head cleaning

If the nozzle check result indicates that the checked points are blurred or missing, clean the
print head.
ͬ»° ïæ Switch ON the printer and load the roll media. Refer to:
ͬ»° îæ Confirm that the printer functions normally.
ͬ»° íæ Press Nozzle Check for at least 2 seconds.

Perform the nozzle check printing.

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ͬ»° ìæ Check the print sample and confirm that the checked points are blurred or missing.

ͬ»° ëæ If the nozzle check result indicates that the checked points are blurred or missing,
clean the head. Refer to:

6.1.2 Adjust the print head

Follow the procedure below to adjust print quality.

Ò±¬»
This printer was adjusted at factory shipment so that it obtains the optimum
print quality.
Adjust the quality if the print quality changes after the installation environment
or the media is changed.

ͬ»° ïæ Switch ON the printer and load the roll media. Refer to:
ͬ»° îæ Confirm that the printer functions normally.
ͬ»° íæ Display the Printing mode menu.
Press Menu.
"Menu 1: Setup>" is displayed.
The operation panel shifts to the Setup menu display.
Press >.
"Set1: MediaType" is displayed.
Press Enter.
"Media: Type 1" is displayed.
Press + or – to select the media type to use.
Press Enter.
"**>1: Print Mode" is displayed

Ò±¬»
The selected media (Type 1 to 30) is displayed in "**".

Press Enter.
"Mode: Graphics 2 – > " is displayed.
The display shifts to the Printing mode menu.

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ͬ»° ìæ Select the printing mode that you want to use.

Press + or – to select the printing mode to use.
Press Cancel several times.
The operation panel returns to Normal.
ͬ»° ëæ Display the Adjust Print menu.
Press Menu.
"Menu 1: Setup>" is displayed.
The operation panel shifts to the Setup menu display.
Press + or – to select "Menu3: Adjust Print".
Press >.
"Adj.1: Confirm" is displayed.
The display enters the Adjust Print menu.
ͬ»° êæ Press Enter.
A confirmation pattern for quality adjustment is printed.

After the confirmation pattern is printed, the operation panel shifts to Normal.
ͬ»° éæ Confirm that the confirmation pattern printing result is as follows.

When the printing result is O

You do not need perform Alignment.
The procedure for Alignment is complete.
When the printing result is X:
You need to perform Alignment.
Proceed to step 8.

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ͬ»° èæ Register a set value for Bi-D Quality (two-way printing/quality priority mode).
Display the Adjust Print menu in the same way as in step 5.
Press + or – to select "Adj.5: Bi-D Quality".
Press Enter.
Start Bi-D Quality pattern printing.
Check three print samples that printed with Bi-D Quality pattern, and select the
number that is not out of alignment.
"4" is selected in the next printing sample.

Press + or – to enter the number that you selected in step d.

Press Enter.
The set value for Bi-D Quality is registered.
The operation panel returns to Normal.
ͬ»° çæ Register the setting for Bi-D Normal (two-way printing/normal mode) in the same
way as in step 8.

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6.2 When media is jammed

When the set media is jammed, follow the procedure below to remove it.
ͬ»° ïæ Switch OFF the power of the printer. Refer to:
ͬ»° îæ Open the front cover.
ͬ»° íæ Move the print head section from the top of the media to the right.

N°

ï Print head section

Description
6
î Roll media

ͬ»° ìæ Push the media loading lever to the back.

N° Description

ï Media loading lever

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ͬ»° ëæ Pull the media to your side, and cut the torn part with cutting tools such as a razor
blade.

N° Description
ï Razor blade

î Roll media

ͬ»° êæ Lift both ends of the scroller, and manually rewind the roll media.

N° Description

ï Roll media
î Scroller

ͬ»° éæ If paper dust or pieces of paper remain inside the printer, remove them.

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Troubleshooting

6.3 Troubleshooting
This section describes undisplayed malfunctions and failures of the printer, possible causes
and countermeasures.

6.3.1 Problems in installation and introduction

Cannot perform ink replenishment

N° Possible cause Remedy Reference

Close the front cover, or
Is the front cover open or media
1 lower the media loading ³»¼·¿ ±²
loading lever raised?
lever.
λ°´¿½·²¹ ·²µ
Are the four ink cartridges fully Fully insert the four ink
2 ½¿--»¬¬»- ±²
inserted? cartridges.

Ink does not come out after ink replenishment 6

N° Possible cause Remedy Reference
Leave the cartridge at room
temperature for at least 3
1 Is the ink cartridge cold and frozen? º®±²¬ ½±ª»®ò ±²
hours, and perform cleaning
several times.
Turn the power ON again λ°´¿½·²¹ ·²µ
Is the power turned OFF during ink
2 and continue ink ½¿--»¬¬»- ±²
replenishment?
replenishment.
Occasionally, normal printing cannot Perform cleaning several
3 be performed after ink times, and check it each ½±ª»®ò ±²
replenishment. time.

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Troubleshooting

6.3.2 Cannot print at all

Does not work at all after power activation

N° Possible cause Remedy Reference

ײ-¬¿´´¿¬·±²
Is the power cable connected to the
1 Connect the power cable. »²ª·®±²³»²¬
plug?

ײ-¬¿´´¿¬·±²
Does the AC power supply provide Connect the cable to another
2 »²ª·®±²³»²¬
the specified voltage? outlet.

Is the front cover open or media Close the front cover.

3 ³»¼·¿ ±²
loading lever raised? Lower the media loading lever.

Does not work after loading the media

N° Possible cause Remedy Reference

Is the front cover open or media Close the front cover.

1 ³»¼·¿ ±²
loading lever raised? Lower the media loading lever.

2 Is the media loaded at an angle? Load the media straight. ³»¼·¿ ±²

λ°´¿½·²¹ ·²µ
3 Is the ink cartridge inserted? Insert the ink cartridge. ½¿--»¬¬»- ±²

Are you using the recommended

4 Use the recommended media. ³»²« ±²
media?

Are you using the printer in an Only use the printer in an

Installation
5 environment other than the one environment that is specified
manual
specified, such as in direct sunlight? for use.

When data is sent from the computer, an error occurs at the printer and nothing is
printed

N° Possible cause Remedy Reference

Is the type of printer selected
1
correctly at the computer? Check that the printer type Ü·-°±-¿´ ±º
Are the interface requirements and settings on the computer side ©¿-¬» º´«·¼-
2 command mode the same on the and printer side are the same.
computer side and printer side?

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Troubleshooting

Cannot use the computer online using LAN

N° Possible cause Remedy Reference

Confirm the types of the cross
Is the network interface cable and straight cables, and
1
connected correctly? connect the network interface
cable correctly.
п²»´ Í»¬«°
Are the network settings configured Configure the network
2 Ó»²« ±²
correctly? settings correctly.

Match this product’s network

Match the printer’s network settings
3 settings with the computer
with the computer side environment.
side environment.
Does the Data lamp turn on after If the Data lamp does not turn
4 sending printing data from the on, contact the computer —
computer? manufacturer.

6.3.3 Media-related troubleshooting

6
The media slips or is torn during initialization

Ò±¬»
If the media is jammed or torn, remove it according to "“ɸ»² ³»¼·¿ ·- ¶¿³³»¼ ±²
”.

N° Possible cause Remedy Reference

Are you using the recommended

1 Use the recommended media. ³»²« ±²
media?

Is the loading position of the media

2 Set the media correctly. ³»¼·¿ ±²
correct?

3 Is the scroller set correctly? Set the scroller correctly. ³»¼·¿ ±²

Are there any foreign materials such

·²-·¼» ±º ¬¸»
4 as paper attached to the Clean the pressurizing roller.
°®·²¬»® ±²
pressurizing roller?

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Troubleshooting

N° Possible cause Remedy Reference

Are you using the printer in an Only use the printer in an
Installation
5 environment other than the one environment that is specified
manual
specified, such as in direct sunlight? for use.

Are you using folded, torn or rolled ¸¿²¼´·²¹

6 Replace the media.
media? ³»¼·¿ ±²

Use the recommended media. ³»²« ±²

When using media other than and
7 Does the media bend?
the dedicated one, set the п²»´ Í»¬«°
Vacuum Fan menu. Ó»²« ±²

The media is crumpled during initialization

Ò±¬»
If the media is jammed or torn, remove it according to ““ɸ»² ³»¼·¿ ·- ¶¿³³»¼
“.

N° Possible cause Remedy Reference

Are you using the recommended Use the recommended

1 ³»²« ±²
media? media.

Is the loading position of the media

2 Set the media correctly. ³»¼·¿ ±²
correct?

3 Is the media loaded at an angle? Set the media straight. ³»¼·¿ ±²

Are there any foreign materials such

·²-·¼» ±º ¬¸»
4 as paper attached to the Clean the pressurizing roller.
°®·²¬»® ±²
pressurizing roller?

Is the printer used in an environment Only use the printer in an

Installation
5 other than the one specified, such as environment that is specified
manual
near an air conditioner? for use.

Are you using folded, torn or rolled

6 Replace the media. ¸¿²¼´·²¹ ³»¼·¿
media?

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Troubleshooting

The wrong media size is set during initialization

N° Possible cause Remedy Reference

Are you using the recommended Use the recommended

1 ³»²« ±²
media? media.

2 Is the media loaded at an angle? Set the media straight. ³»¼·¿ ±²

When the media is set, does it curl Straighten the media or set a
3 ³»¼·¿ ±²
upward? new media.

Is the printer used in an environment Only use the printer in an

4 other than the one specified, such as environment that is specified ³»¼·¿ ±²
near an air conditioner? for use.

Are you using media that has been

5 Use a new media. ³»²« ±²
printed on already?

Media jams frequently occur

6
Ò±¬»
If media other than the recommended one is used, correct media feeding
cannot be assured.

N° Possible cause Remedy Reference

Are you using the recommended Use the recommended

1 ³»²« ±²
media? media.

Is the media used in an environment Use the media in a dedicated

2 ¸¿²¼´·²¹ ³»¼·¿
other than the one specified? environment.

3 Are you using the old media?

Are you using the folded or wrinkled Replace it with new media. ³»¼·¿ ±²
4
media?

Use the recommended

³»²« ±²
media.
5 Does the media bend? When using media other than
п²»´ Í»¬«°
the dedicated one, set the
Ó»²« ±²
Vacuum Fan menu.

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Troubleshooting

The media veers during printing

N° Possible cause Remedy Reference

Are you using the recommended Use the recommended

1 ³»²« ±²
media? media.

Is the loading position of the media

2 Set the media correctly. ³»¼·¿ ±²
correct?

3 Is the scroller set correctly? Set the scroller correctly. ³»¼·¿ ±²

6.3.4 Printing-related troubleshooting

Printing is partially stained or incomplete

Ò±¬»
Proper print quality may not be obtained with the media other than the
recommended one.

N° Possible cause Remedy Reference

1 Does the media include moisture?
Are you using the folded or wrinkled Replace it with new media. ³»¼·¿ ±²
2
media?

Use the recommended

³»²« ±²
media.
and
3 Does the media bend? When using media other than
п²»´ Í»¬«°
the dedicated one, set the
Ó»²« ±²
Vacuum Fan menu.

The printing position is incorrect (some parts of the media cannot be printed on)

N° Possible cause Remedy Reference

Is the loading position of the media

1 Set the media correctly. ³»¼·¿ ±²
correct?

п²»´ Í»¬«°
Did you set up the origin and print Cancel or reset the settings of
2 Ó»²« ±²
position? the origin and print position.

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Troubleshooting

Printing is blurred

N° Possible cause Remedy Reference

Are you using the recommended

1 Use the recommended media. ³»²« ±²
media?

Are you using the thick or thin

2 Use the recommended media. ³»²« ±²
media?

Is the media printed on the printing Confirm the printing surface of

3 ³»¼·¿ ±²
surface? the media and set it correctly.

4 Did you perform Alignment? Perform Alignment. °®·²¬ ¸»¿¼ ±²

Did you perform Media feed Perform Media feed

5 ½±³°»²-¿¬·±²
compensation? compensation.

6
Is each heater set to the appropriate Set it to the appropriate
п²»´ Í»¬«°
Ó»²« ±²
6
temperature? temperature.

Return the head height to

7 Is the head height set to High? ¿¼¶«-¬³»²¬ ±²
"Normal (Low)".

White or black lines appear on printed media

N° Possible cause Remedy Reference

Are you using the recommended

1 Use the recommended media. ³»²« ±²
media?

2 Is the scroller set correctly? Set the scroller correctly. ®±´´ ³»¼·¿ ±²

3 Is the nozzle in good condition? Perform Head cleaning. º®±²¬ ½±ª»®ò

4 Did you perform Alignment? Perform Alignment. °®·²¬ ¸»¿¼

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Troubleshooting

N° Possible cause Remedy Reference

Did you perform Media feed Perform Media feed

5 ½±³°»²-¿¬·±
compensation? compensation.

п²»´ Í»¬«°
Is each heater set to the appropriate Set it to the appropriate
6 Ó»²« ±²
temperature? temperature.

Return the head height to

7 Is the head height set to High? ¿¼¶«-¬³»²¬
"Normal (Low)".

Printing lines are not straight

N° Possible cause Remedy Reference

Is the ink cartridge within the validity

1 Use a new ink cartridge. ·²µ ½¿--»¬¬»-
period?

Are you using the recommended

2 Use the recommended media. ³»²« ±²
media?

3 Did you perform Alignment? Perform Alignment. °®·²¬ ¸»¿¼

Did you perform Media feed Perform Media feed

4 ½±³°»²-¿¬·±
compensation? compensation.

Printing lines are duplicated or patchy

N° Possible cause Remedy Reference

1 Is the nozzle in good condition? Perform Head cleaning. º®±²¬ ½±ª»®ò

Return the head height to ¸»·¹¸¬

2 Is the head height set to High?
"Normal (Low)". ¿¼¶«-¬³»²¬

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Troubleshooting

6.4 Error messages

This section describes messages displayed during normal printer operation or when errors
occur, and solutions to the messages.

6.4.1 Status messages

This section describes messages displayed during printer normal operation.

When the product is operating correctly, each operation status is displayed as below.

N° Display Remedy Reference

1 Ready to Print Standby (Media is loaded). —

2 Media End Standby (Media is not loaded). ®±´´ ³»¼·¿

3 Receiving Receiving data. —

4 Converting Analysing data. —
5 Printing Under printing. — 6
6 Warming Up Warming up the heater. —

Cleaning the head.

7 Cleaning **% º®±²¬ ½±ª»®ò
Please wait a while.

λ°´¿½·²¹
Filling the ink.
8 Ink Refill **% ·²µ ½¿--»¬¬»-
Please wait a while.

Washing the print head by Head λ°´¿½·²¹

9 Washing washing. ·²µ ½¿--»¬¬»-
Please wait a while.
The print head is moving to the
п²»´ Í»¬«°
original printing position in the
10 Moving Origin Pos. Ó»²« ±²
Origin setup menu.
Please wait a while.
The print head is moving to the
п²»´ Í»¬«°
original printing position in the
11 Confirm Position – >E Ó»²« ±²
Origin setup menu.
Press Enter.
п²»´ Í»¬«°
Washing the head.
12 Remove Cartridges Ó»²« ±²
Attach the cleaning cartridge.

Initializing the setting in the п²»´ Í»¬«°

13 ** Initialling ** Initialization menu. Ó»²« ±²
Please wait a while.

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Troubleshooting

N° Display Remedy Reference

Cleaning or Nozzle Check is
pressed for less than 2 seconds.
14 ** Press 2sec. ** °¿²»´ ±²
Press the key for more than 2
seconds again.
λ°´¿½·²¹
Washing the head.
15 Insert CleaningCart. ·²µ ½¿--»¬¬»-
Attach the cleaning cartridge.

λ°´¿½·²¹
Filling the ink.
16 Insert InkCartridges ·²µ ½¿--»¬¬»-
Insert an ink cartridge.

Preparing for transportation.

17 Transport Mode ¹ ¬¸» °®·²¬»®
Please wait a while.

18 Media: Type ** OK? Initializing the media.

Please wait a while.
³»²« ±²
19 Media Initial (** represents the setup media
type.)

20 Cover Open The front cover is open. ®±´´ ³»¼·¿

The media loading lever was

21 Lever Up switched to the back side. ®±´´ ³»¼·¿
Set the media.
Roll media is fed to the media
22 Manual Cut -> ENTER cut position after printing. ³»¼·¿ ±²
Press Enter after cutting media.

Ò±¬»
If any message that is not in the table above is displayed on this product, there
is some operation malfunction.

The value of the Authorization Code may be displayed for the display of the
option function.
For details, contact your local Mutoh dealer.

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Index
A Head cleaning . . . . . . . . . . . . . . . . . . . . . . . 101
High lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adjust Print menu . . . . . . . . . . . . . . . . . . . . . 109

K
B
Key
Basic usage . . . . . . . . . . . . . . . . . . . . . . . . . . 25 menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
operation . . . . . . . . . . . . . . . . . . . . . . . . . 19
C
L
Changing
printer status . . . . . . . . . . . . . . . . . . . . . . . 23 Lamp
settings while printing . . . . . . . . . . . . . . . . 92 Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing settings while printing . . . . . . . . . . . 92 high . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cleaning Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 strong . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
the cleaning wiper . . . . . . . . . . . . . . . . . 102 Wave . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
the inside of the printer . . . . . . . . . . . . . . . 96
the outer case . . . . . . . . . . . . . . . . . . . . . . 96 LCD display section . . . . . . . . . . . . . . . . . . . . 22

CR Maintenance menu . . . . . . . . . . . . . . . . . 102

M
D Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 103

Data lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Media

cut groove . . . . . . . . . . . . . . . . . . . . . 91, 92
Display initial operation . . . . . . . . . . . . . . . . . . . . 44
LCD display section . . . . . . . . . . . . . . . . . 22 Media type setup menu . . . . . . . . . . . . . . 43
Movable flange . . . . . . . . . . . . . . . . . . . . . . . 41
F
Fine and S.Fine lamp . . . . . . . . . . . . . . . . . . . 21 N
Flange Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Movable . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Front section . . . . . . . . . . . . . . . . . . . . . . . . . . 17 O
G Operation
keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Grid roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

H P

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Panel setup menu overview . . . . . . . . . . . . . . 61

Power
lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Switching OFF . . . . . . . . . . . . . . . . . . . . . 28
Pressurizing roller portion . . . . . . . . . . . . . . . 42
Print head portion . . . . . . . . . . . . . . . . . . . . . . 42
Print quality . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing mode menu . . . . . . . . . . . . . . . . . . . 108
Product overview . . . . . . . . . . . . . . . . . . . . . . 17

R
Rear section . . . . . . . . . . . . . . . . . . . . . . . . . . 18

S
Section
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting roll media . . . . . . . . . . . . . . . . . . . . . . 42
Setup menu display . . . . . . . . . . . . . . . . . . . . 23
Status messages . . . . . . . . . . . . . . . . . . . . . 121
Strong lamp . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Switching
the power OFF . . . . . . . . . . . . . . . . . . . . . 28
the power ON . . . . . . . . . . . . . . . . . . . . . 27

T
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 113

W
Wave lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
When the Media Cut menu
is set to "Manual" . . . . . . . . . . . . . . . . . . . 91
is set to "Off" . . . . . . . . . . . . . . . . . . . . . . 92
Wiper
Cleaning the cleaning wiper . . . . . . . . . 102

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