Ref No. 190768 Private & Confidential
Date: 9 March 2018
Mr. Syed Aqeel Ahmed,
3-3-117
Madina Masjid
Mahbubnagar
Mahbubnagar - 509001
Dear Syed Aqeel Ahmed,
Subject : Offer Cum Appointment Letter
It was a pleasure meeting you to explore a career opportunity with Karvy Data Management Services Limited-
Contact Centre. Please find your Offer letter detailing the terms and conditions for your employment with us.
1. Date of joining, posting & location
We look forward to you joining us on 7 March 2018 in our KDMSL-BPO Division at Hyderabad. Your title
will be Tr Cust Support Officer in Level1 (Trainee). The Management reserves the right to transfer you on
any assignment in any unit / department / associate concern of the Company anywhere in India or Abroad,
as it may consider necessary, in its absolute discretion, from time to time, subject to the provision that
your remuneration and other facilities will not be adversely affected.
2. Compensation
You shall be entitled to an all inclusive annual gross compensation of Rs.1,44,000/- (Rupees One Lakhs
Forty Four Thousand only). A detailed break-up of your compensation structure is given in the Annexure
(I) to this letter. The Compensation package shall be governed by the Policies and Guidelines of the
Company presently applicable and as may be modified from time to time.
Further you are required to strictly maintain the secrecy and ensure that you do not divulge or
communicate in any manner, any information regarding your remuneration or terms of employment to
any other employee of the Company or other public at large. If found revealing any of the above
information, strict disciplinary action shall be taken.
3. Hours of Work
3.1. A working day shall comprise of nine hours.
3.2. You may be required to work on a shift. Shifts may be scheduled across 24 hours a day, 7 days a
week and 365 days a year, subject to applicable laws. The shift timings may change from time to
time which you will be notified in advance.
3.3. Employees at the client site shall follow the working hours as applicable at client site.
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 1 of 9
Ref No. 190768
4. Salary and Benefits
4.1. Salary shall be reviewed on an annual basis depending on the date of joining and you shall be
notified of the amount of your salary entitlement for the succeeding year, depending upon your
performance during the year.
4.2. Notwithstanding the provisions of Clause 4.1, you acknowledge that it is KDMSL’ policy to review the
salary payable to its employees for successive financial years and such reviewed salary may be
higher or lower than the salary received for the previous financial year depending upon the overall
performance of the Company.
4.3. In addition to salary, you shall also be entitled to receive other benefits as applicable under KDMSL’
policy. The Company shall, in its sole discretion, be entitled to amend, vary, and modify any of the
terms and conditions of the policy with regard to the benefits that are offered to you
5. Leave Entitlement Policy
All employees are eligible for an annual paid vacation. Please refer to the employee handbook or contact
the HR department for further details regarding the Company’s leave and vacation policy.
6. Separation of Employment
6.1. Your employment with KDMSL is subject to Separation on:
Employee Band Period of Employment Notice Period
Level 1 &2 Less than 1 Month 07 Days
Level 1,2,3,4,&5 More than 1 Month 30 Days
Level 6 &Above All 60 Days
6.2. KDMSL reserves the right to, at its sole discretion, substitute the notice period by paying you salary
in lieu of the notice period.
6.3. For abundant caution, it is hereby clarified that you cannot waive the notice period requirement in
the event you wish to terminate your employment with KDMSL, and that your
termination/resignation letter (by whatever name it is called) will be accepted by KDMSL only on
your satisfying the mandatory notice period as stated in KDMSL HR handbook. Further, till such time
as KDMSL accepts your resignation letter, you will be deemed to be an employee of KDMSL and the
terms and conditions of your employment will still continue to bind you.
6.4. KDMSL shall have the right to terminate your employment immediately without notice or payment
in lieu of notice if:
6.4.1. You neglect, refuse, fail or for any reason become unable to perform any of your duties
under this agreement or comply with KDMSL' policies and code of conduct; or
6.4.2. You are guilty of any misconduct whether or not in the performance of your duties
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 2 of 9
Ref No. 190768
(including but not limited to being an undischarged insolvent, being convicted by any criminal
court, being involved in fraudulent acts, etc) or commit any act which in the opinion of KDMSL
is likely to bring KDMSL any disrepute whether or not such act is directly related to the affairs
of KDMSL; or
6.4.3. You commit any breach of any of your duties or obligations under this agreement or the
policies of KDMSL.
6.4.4. There is a discrepancy in the copies of the documents/certificates given by you as a proof in
support of the information provided by you. In the event of termination under Clause.
6.4.5. You shall not be entitled to any benefits whatsoever.
6.4.6. 3 days of continuous uninformed absence from your employment with KDMSL–CC will be
deemed terminated.
7. Mode of Communication
For any service of notice or communications of any kind, you will be informed by email or ordinary post at
the address given by you at the time of your employment or such other address as may be intimated by
you to the management thereafter.
8. Confidentiality
8.1. You agree at all times during the term of your employment and thereafter (Without limit of time);
8.1.1. To hold the Confidential Information in strictest confidence, and not to use or attempt to
use the same, except for the benefit of KDMSL, and
8.1.2. Not to disclose or divulge the Confidential Information to any person or entity without
written authorization of KDMSL.
8.1.3. You agree to return to KDMSL all proprietary information, including copies on paper, hard
drive, disk, tape and other media, upon completion or termination of any project or upon
cessation of your employment with KDMSL IT Services.
8.2.
For the purposes of Clause 10.1., "Confidential Information" means any of KDMSL proprietary or
confidential information, technical data, trade secrets or know-how, whether (oral or written or in
electronic format and whether marked confidential or not), including but not limited to; research,
business plans, products, product improvements, processes and process documents, services,
projects, proposals, all work produced by you whether during normal working hours or not,
computer program, documentation, customer lists and customers (including, but not limited to,
customers of KDMSL with whom you become acquainted), markets, software, developments,
inventions processes, formulas, technology, designs, drawings, engineering, marketing, distribution
and sales methods, sales and profit figures, finances, techniques, strategies, discoveries, the title
and description of any patents or patent applications filed by KDMSL in any country or jurisdiction
(until the same is generally available to the public), and any
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 3 of 9
Ref No. 190768
other business information of KDMSL including its business plans, practice methodologies and
technologies (including computer software) training materials, personnel information, client lists
and information regarding the business needs, strategies and technologies of present and
prospective clients and internal Company publications, whether directly or indirectly, or by drawings
or inspection of documents or other tangible property and all information that comes to your
knowledge which would but for this employment would not have been accessed by you, whether
such information is in tangible form or not, written or otherwise and formal or not. Confidential
Information however shall not include knowledge, skills, or information which is common to the
business of KDMSL, or which is generally known outside KDMSL.
8.3. You understand that retaining the confidential nature of the confidential information is of utmost
importance to the business of KDMSL and in addition to the terms stipulated in this agreement
herein you agree to execute a Non Disclosure Agreement with KDMSL.
9. Intellectual Property
9.1. You agree that any proprietary rights whatsoever, including but not limited to, patents, copyright
and design rights as a result of the development of and/or the application of all work produced by
you during or as a consequence of your employment, whether alone or in conjunction with others
and whether during normal working hours or not, including but not limited to any invention, design,
discovery or improvement, computer program, documentation, confidential information, copyright
work or other material which you conceive discover or create during or in consequence of this
employment with KDMSL shall belong to KDMSL absolutely.
9.2. You agree, at KDMSL expense, to provide, during and after this employment, all such assistance as
KDMSL reasonably considers necessary, to secure the vesting of such rights in KDMSL or Terms of
Employment KDMSL its nominees (including waiver of any such rights including author’s special
rights under Section 57 of the Copyright Act 1957).
10. Data Privacy Compliance Policy
You consent to the terms and conditions of the Data Privacy Compliance Policy stated below:
10.1. You consent to the processing of your personal data in accordance with KDMSL data privacy policy
(the "Policy"), a copy of which can be obtained upon request;
10.2. In particular, you explicitly consent to:
• The collection and processing of sensitive personal data about you to the limited extent and
for the purposes described in the Policy;
• The transfer worldwide of personal data held about you by KDMSL to other employees and
offices of KDMSL worldwide organization and to third parties where disclosure to such third
parties is required in the normal course of business or by law; and use of your personal images
and voices in marketing material, videos, etc.
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 4 of 9
Ref No. 190768
10.3. The reference to information "about you" includes reference to information about third parties,
such as spouse and children (if any), which are provided to KDMSL by you on their behalf. The
reference to 'sensitive personal Data' may be understood to include reference to the various
categories of personal data identified by European and Other applicable data privacy laws as
requiring special treatment, including in some circumstances, the need to obtain explicit consent.
These categories comprise personal data about racial or ethnic origin, political opinions, religious or
other similar beliefs, trade union membership, physical or mental health, sexual life or criminal
record.
10.4. In addition, you agree to treat any personal data to which you have access in the course of your
employment strictly in accordance with this Policy and other KDMSL’ policies and procedures. In
particular, you will not use any such data other than in connection with and to the extent necessary
for the purposes of your employment.
11. Non-Compete
You undertake and agree to maintain client exclusivity and to this end, during the validity of this
agreement and for a minimum of 2 years thereafter, you shall neither solicit business nor offer
product/services and/or conduct any business, that directly competes with the kind of product/services
that is offered by KDMSL to such client, either directly or indirectly with any of KDMSL, client or any third
party exposed to you,. In case you violate this provision, a minimum amount of Rs.3 lakhs shall be payable
by you to KDMSL as damages.
12. Non Solicitation of Employees and Clients
You agree that during the period of your employment with KDMSL, and for one year after the date of
termination of such employment (regardless of whether this cessation of employment is voluntary or
involuntary, or caused by the breach of this Agreement by either party), other than on behalf of KDMSL,
you will not, either directly or indirectly:
(A) (solicit, divert, take away, hire, or recruit, or attempt to solicit, divert, take away, hire, or recruit,
any employee of KDMSL; or
(B) adversely affect the business prospects of KDMSL by soliciting, diverting, taking away, hiring, or
recruiting, or attempting to solicit, divert, take away, hire, or recruit, the business of any client,
customer, potential client, potential customer, person, or entity with whom you had dealings as an
Employee of the KDMSL for any purpose related in any manner to the business of KDMSL.
(C) You agree the foregoing restrictions are reasonable both as to time and extent given the nature
and scope of KDMSL present business and the duties of your employment.
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 5 of 9
Ref No. 190768
13. Warranty
13.2. You warrant that you will not use or disclose any confidential or proprietary information obtained
from a third party prior to your employment with KDMSL.
13.3. You warrant that you will comply with all KDMSL applicable policies and standards and shall perform
your services in a manner consistent with the ethical and professional standards of KDMSL.
13.4. You warrant that you possess all the requisite certificates, licenses, permits, work visas, clearances
to be able to lawfully perform the services.
14. Indemnification
You agree to indemnify KDMSL for any losses or damages sustained by KDMSL caused by or related to your
breach of any of the provisions contained in this Terms of Employment.
15. Retirement
You will automatically retire from the services of the company at the end of month in which you attain the
superannuating age of 58 years. Your date of birth as recorded with us, will be used to calculate your age
of superannuation.
16. General
This agreement contains the entire agreement between the employee and KDMSL, and no alteration or
variations of the terms of this agreement shall be valid unless made in writing and signed by both the
parties here to. This agreement supersedes any prior agreements or understandings between the parties
relating to the matter of proprietary rights and / or non disclosure.
16.1. This agreement is made under and shall be construed according to the laws of India. Employee
agrees to submit to the jurisdiction of the courts of Hyderabad (Telangana).
16.2. This agreement shall remain current and in force, irrespective of whether you are under
employment of KDMSL or not.
16.3. Should any part of this agreement be declared illegal or unenforceable, the parties hereto will co-
operate in all ways open to them to obtain substantially the same result or as much thereof as may
be possible, including taking appropriate steps to amend, modify or alter this agreement. If any
term or provision of this Agreement shall be hereafter declared by a final adjudication of any
tribunal or court of competent jurisdiction to be illegal, such adjudication shall not alter the validity
or enforceability of any other term or provision unless the terms and provisions so declared are
expressly defined as a conditions precedent or as of the essence of this agreement, or comprising
an integral part of, or inseparable from the remainder of this agreement.
16.4. In the event of termination of your employment by the Company and/or your resignation before
completion of 12 months in service, you will need to refund Joining bonus paid to you at the time of
joining , all or any expenses incurred by the Company on account of your Relocation.
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 6 of 9
Ref No. 190768
17. Background Verification Clause
We are considering all the details given by you in your resume and references provided are to the best of
your knowledge. This offer letter can be withdrawn anytime if any of the details provided in the resume or
reference check happens to be negative. Background Verification shall be done in line with the
Background Verification Policy of the company.
We wish you a long and happy association with us.
Thanking you,
for Karvy Data Management Services Limited-Contact Centre
Sd/-
Tushar Kant Ojha
General Manager
Human Resources
Please Note : This is an on-line letter, hence, does not require any authorized signature.
Enclosed : Compensation Structure - Annexure I
Acknowledgement and Acceptance of Appointment with KDMSL
I, __________________________________________________ have read and understood the above
terms and conditions governing my employment with the company and hereby accept the above-
mentioned appointment in totality.
I confirm my acceptance of the offer and shall report for work on 7 March 2018
Signature: (......................................) Date : (......................................)
Name: Syed Aqeel Ahmed Place : (......................................)
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 7 of 9
Ref No. 190768
Annexure – I
Name: Syed Aqeel Ahmed Designation: Tr Cust Support Officer
Grade: Level1 (Trainee) Location Hyderabad
------------------------------------------------------------------------------------------------------------------------------------
Compensation Structure
Amount in Amount in
Particulars INR per INR per
month annum
Basic 2,400 28,800
HRA 1,200 14,400
Conveyance 800 9,600
Medical 1,250 15,000
Special Allowance 3,746 44,944
Exgratia/Adv Bonus 1,000 12,000
Total Gross 10,395 124,744
Performance Incentive/VPP 1,200 14,400
Employer PF 288 3,456
Mediclaim Insurance 117 1,400
Total CTC 12,000 1,44,000
(Rupees One Lakhs Forty Four Thousand only)
Note:
1. As per Statutory regulations, if your covered under Payment of Bonus act, this component will be paid
as “Bonus” if not will be paid as “ Ex- Gratia”.
2. Variable Pay will be payable on Quarterly basis. Amount shown is payable on 100% Target
achievement. The company and unit/function performance achievement against the target measured
quarterly shall determine the payout under the Variable Pay Plan. Note: Variable Pay is governed by
the provisions of Variable Pay Plan (available on KDMSL Intranet) and the same will be reviewed from
time to time.
3. Details of Performance Incentive Plan:
The Company shall pay this incentive as per the performance incentive plan based on the
employee's performance against set targets every month. You will be entitled to incentives
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 8 of 9
Ref No. 190768
only if you are employed in the company for the entire month and will start from the date you enter
into production floor after successful completion of your product/process training. Your supervisor
shall share with you the performance incentive plan details at the time of your joining.
Other benefits:
Personal Accident
: Personal accident cover for self in cases of death or disability
Cover:
Covered under ESIC or Mediclaim Insurance for Self, Spouse and Two
Mediclaim :
children, whichever is applicable.
Gratuity : As per Gratuity Act
Note:
Compensation is a personal & confidential matter between you and the company. You are not supposed to
discuss or share this with anyone. Any discussion or disclosure of your compensation with anyone other than
your department head or HR is liable for disciplinary action.
----------×---------
Karvy Data Management Services Limited
Registered Office: KARVY MILLENIUM, Plot No.31, Nanakramguda, Financial District,
Gachibowli Hyderabad - 500 032.
T: +91-40-23312454 / 44677400|F: +91-40-23311968|Email Id: service@karvy.com|www.karvy.com| http://kdms.in/, CIN:U72300TG2008PLC058738 9 of 9
Karvy Digi Konnect Limited
Pay Slip For the Month Of November 2018
Employee Code: 1008207 Employee Name: Syed Aqeel Ahmed
Designation: Trainee Department: Customer Care
Trainee Customer Support
Functional Title: Level: L1
Officer
Date of Joining: Mar 07, 2018 Bank A/c No: 020201574527
PAN Number: BXKPA2368H PF UAN: 101284759164
LOP days 0 ESI No: 5214317756
Earnings Deductions
Components Actuals Arrears Components Amount
BASIC 2400.00 PF 288.00
HRA 1200.00 ESI 322.00
Conveyance 800.00
Medical 1250.00
OtherAllow 5946.00
PIP/VPP 6750.00
Gross Pay 18346.00 Total Deductions 610.00
In Words: Seventeen Thousand Seven Hundred and Thirty Six
Net Pay: 17736.00
Rupees
Note: This document is personal and confidential and you are not authorized to disclose or share this with any
other person. Please login to HrHelpdesk and write your query.
Karvy Digi Konnect Limited
Pay Slip For the Month Of January 2019
Employee Code: 1008207 Employee Name: Syed Aqeel Ahmed
Designation: Trainee Department: Customer Care
Trainee Customer Support
Functional Title: Level: L1
Officer
Date of Joining: Mar 07, 2018 Bank A/c No: 020201574527
PAN Number: BXKPA2368H PF UAN: 101284759164
LOP days 0 ESI No: 5214317756
Earnings Deductions
Components Actuals Arrears Components Amount
BASIC 2400.00 PF 288.00
HRA 1200.00 ESI 247.00
Conveyance 800.00 L.W.F 2.00
Medical 1250.00
Adnl.Spl Allow 2500.00
OtherAllow 5946.00
Gross Pay 11596.00 2500.00 Total Deductions 537.00
In Words: Thirteen Thousand Five Hundred and Fifty Nine
Net Pay: 13559.00
Rupees
Note: This document is personal and confidential and you are not authorized to disclose or share this with any
other person. Please login to HrHelpdesk and write your query.
Karvy Digi Konnect Limited
Pay Slip For the Month Of October 2018
Employee Code: 1008207 Employee Name: Syed Aqeel Ahmed
Designation: Trainee Department: Customer Care
Trainee Customer Support
Functional Title: Level: L1
Officer
Date of Joining: Mar 07, 2018 Bank A/c No: 020201574527
PAN Number: BXKPA2368H PF UAN: 101284759164
LOP days 0 ESI No: 5214317756
Earnings Deductions
Components Actuals Arrears Components Amount
BASIC 2400.00 PF 288.00
HRA 1200.00 ESI 247.00
Conveyance 800.00
Medical 1250.00
Adnl.Spl Allow 2500.00
OtherAllow 5946.00
Gross Pay 11596.00 2500.00 Total Deductions 535.00
In Words: Thirteen Thousand Five Hundred and Sixty One
Net Pay: 13561.00
Rupees
Note: This document is personal and confidential and you are not authorized to disclose or share this with any
other person. Please login to HrHelpdesk and write your query.
4/9/2019 Gmail - Resignation request approval status - Approved for Syed Aqeel Ahmed ( 1008207 ) - Hyderabad
SyedAqeel Ahmed <akheeladilahmed@gmail.com>
Resignation request approval status - Approved for Syed Aqeel Ahmed ( 1008207 )
- Hyderabad
5 messages
hralerts@karvy.com <hralerts@karvy.com> 12 February 2019 at 17:18 To: akheeladilahmed@gmail.com
Cc: Rahi.reja@karvy.com, ramya.pillai@karvy.com, sainath.26@karvy.com, abhilash.nair@karvy.com,
bchaitanya.17@karvy.com, nyayam.priyanka@karvy.com, Jagan.Mohan@karvy.com, opender.singh@karvy.com
Dear Syed Aqeel Ahmed,
Please note that, your resignation request dated on 09 Feb 2019
has been accepted and your last working day will be 11 Mar 2019 .
This is subject to your being present for all working days till your
last working date and completion of your NO-DUES.
Please find guidelines below to complete relieving formalities.
1. Download 'No-Dues' clearances form from
https://hr.karvy.com , two days prior to your last
working day and obtain clearances from all
respective departments.
2. Your No-due form should be cleared
from all relevant departments, in order to
process your final settlement.
3. The settlement amount will be credited
in your salary account within 30 days from
No-due form submit date.
4. For employees engaged in Dealing and
in client relationship, the exiting employee
has to clear LBC before last working day.
5. For your Provident Fund transfer or
withdrawal, you can mail Mr. Vijay Krishna
at vijay.krishna@karvy.com.
6. You can reach us at
hrhelpdesk@karvy.com for any queries at
any point of time.
We wish you all the best for your future endeavours.
Regards,
Corporate HR.
Note : This is system generated mail and don't reply to
this mail directly. If you have any queries then contact
your Business HR.
https://mail.google.com/mail/u/0?ik=8c796a1c9c&view=pt&search=all&permthid=thread-f%3A1625352916397253535&simpl=msg-f%3A16253529163… 1/2