Al al-bayt university Principles of management Student Name

Faculty of Economics First Exam (20 Points) Seat Number

Part One: This part has20 multiple-choice questions and you need to circle the correct answer.
(20 marks)
1- __________ refer(s) to a job science that includes careful selection and training of workers
along with proper supervisory support.
A. Administrative principles. B. Scientific management. C. Contingency theory.
D. Self-actualization.
2- Henri Fayol is noted for originating which of the following concepts?
A. The scalar chain principle. B. The unity of command principle. C. The unity of direction
principle. D. All of the above.
3- A manager may be defined in the text as __________.
A. someone who directly supports and helps activate the work efforts and performance
accomplishments of others B .someone who is loyal to the organization C. someone who is
responsible for directing and/ supervising lower level employees D. someone who is part of the
organizational hierarchy.
4. Setting performance objectives and determining the action steps for accomplishing them
describes the management function of __________.
A. Planning B. organizing
C. Leading D. controlling
5______ pioneered the use of motion studies as a management tool:
A. Frederick Herzberg. B. Max Weber.
C. Abraham Maslow. D. Frank and Lillian Gilbreth.
6 Which of the following is NOT one of the four principles of scientific management
developed by Frederick Taylor?
A. Carefully select workers with the right abilities for the job.
B. Carefully train workers to do the job and provide proper incentives.
C. Organize tasks into groups to encourage teamwork.
D. Provide management support for workers.
7- The degree of importance associated with __________ skills remains relatively consistent
across all levels of management.
A. Technical B. human
C. diagnostic D. conceptual
8- The scientific application of mathematical techniques to management problems is known as
__________.
A. Systems theory. B. Contingency theory. C. Scientific management. D. Management science.
9- Which of the following gives the BEST description of the management function called
leading?
A. Monitoring performance, comparing results, and taking corrective action.
B. Defining tasks, assigning personnel, and supporting them with resources.
C. Setting goals, allocating resources, and giving corrective feedback.
D. Building commitment and enthusiasm for people to apply their talents to help accomplish plans.
10. According to Robert Katz, the managerial skills most important to a top manager are:
A. Technical skills. B. Organizational skills.
C. Administrative skills. D. Conceptual skills.

www.facebook.com/groups/5th.wa36y
 11. Which managerial skill is likely to be especially important to managers who occupy roles
such as disturbance handler, negotiator, and resource allocator?
A. Human. B. Technical.
C. Administrative. D. Conceptual.
12. The four basic functions of management are __________.
A. delegating, planning, organizing, and order giving.
B. organizing, leading, controlling, and order giving.
C. delegating, organizing, leading, and controlling.
D. None of the above is correct.
13____ are responsible for the performance of the organization as a whole or of one of its major
parts.
A. Top level managers B. Middle level managers
C. Team leaders or supervisors D. Functional managers
14 .Managers who use their special technical expertise to support the efforts of line workers are called:
A. line managers B. staff managers
C. project managers D. general managers
15- Inspiring and motivating employees to work hard and supporting their efforts to fulfill
plans and accomplish objectives describes the management function of __________.
A. Planning. B. Motivating. C. Leading. D. Controlling.
16- Henry Mintzberg identified a set of roles that managers perform. These roles are grouped
into which of the following three categories?
A. Interpersonal, strategic, and decisional. B. Strategic, informational, and authoritarian.
C. Interpersonal, informational, and decisional. D. Supervisory, authoritarian, and decisional.
17. The three branches of the classical approach to management are __________.
A. Behaviorism, rationalism, and self-actualization.
B. Authoritarian, permissive, and homeostatic.
C. Economic, modern, and self-actualizing.
D. Scientific management, administrative principles, and bureaucratic organization.
18. When managers are classified according to hierarchical level in the organization they are
described as:
A. global and domestic B. top, middle, and first line managers
C. administrative and general D. functional, staff, and line
19- An organization is a __________.
A. collection of people working on the same projects B. collection of people working together to
achieve a common purpose C. collection of people reporting to the same manager D. collection of
people working in different departments
20- Max Weber believed that __________ could correct performance deficiencies in late 19th
century German organizations.
A. A loosely structured system. B.Bureaucracy. C. A contingent organization D. An organic
organization.

www.facebook.com/groups/5th.wa36y