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Rita 10th Edition

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100% found this document useful (52 votes)
56K views554 pages

Rita 10th Edition

Uploaded by

Fakher Laourine
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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PORE em ge Rd “A. OC Care Goh a By ey AS MT & | yi > —_ vote ot &E Ge UST TL SS SOL ae See ee) See en ene See Sect) Cerne ‘Aligned with the PMBOK Guide, Sixth Edition Oe eae Pec eee | Rita Mulcahy, PMP, etal. Check Out RMC’s Other. PMP* Exam Prep Options “MVFASTrack’ oud Hof topics Additional Self-Study Tools PM FASTRACK® Cloud Exam Simulator Designed to simulate the exam in every detall. A database of over 2,000 questions allows exams by Knowledge Area, Process Group, Domain, Keyword, PMP, and SuperPMP simulation. Find your gaps before they find you! Hot Topics Flashcards ‘More than 350 of the mast important and difcutto-recall exam terms and concepts ‘are now available in a convenient fipbook—compact and easy to take with you while on the go! PMP® Exam Prep eLearning Course * Dozens of exercises and games Full Registration $9 (180 day * 1,600+ practice exam questions Ee ee aa Sty ono Onn ney cot ne sce! * Engaging narated audio. States reqoonets ona Pus + Pita’ Process Chart in a eestee Refresher Course $288 per student (3 days) Prec suplement to cassroon-based prep courses * Pre- and post-testing or sett Fl our ges! Er 12 carta outs, * Unlimited 24/7 access Virtual Classroom Training PM Fundamentals and Tricks Translate te iterationa PM standards into real-world understanding and application. ‘Add 3 valuable days to your PMP exam preparation, Attend from anywhere in the world! am 18 contact hours. 12° BMC Wea: —smcls.com hone: 952.846.4484 femal infoeermets.com ‘A eLeaming courses ar tered in ngish ony. You Passed the Exam Now Earn PDUs Self-Paced eLearning—Earn 4 to 16 PDUs Per Course Common Risk Management Mistakes 4 PDUs Handling Unrealistic Project Schedules PDUs Project Communication & Stakeholder Engagement 8 PDUs Stop Playing Games: Overcoming Politics on Projects 8 PDUs Developing High-Performing Project Teams 8 PDUs ‘Managing Quality on Projects: A 7-Step Guide 8 PDUs PM Crash Course® 8 PDUs ‘Tricks of the Trade® for Program Managers 14 PDUs PM Crash Course® for IT Professionals 14 POUS Tricks of the Trade® for Risk Management. 15 PDUs Building & Managing Virtual Project Teams 16 PDUs ‘A eLearning courses are ofered in English ont. FREE Sample Lessons Available cet PP for All Courses at rmcls.com Founder of RMC PMP® Exam Prep Accelerated Learning to Pass the Project Management Professional (PMP)® Exam By Rta Mulcahy, PMP, et.al 3* RMCrosuesnons> Minnetonka, Mimesota Copyright© 2020RMCPablations ne Al rights reserved. Except at permite under the United States Copyright Act of 1976, no pst of this publation maybe epoduced or tributed in any form eb any ova or stored ina dats ort ‘Sate wut the por writen persion ofthe publabe. Printed the United Sates of Ameria ast Peitig ISBN 9781943704187 Library of Congress Control Naber: 2019351535 “Ticks ofthe Tea ad PM FASTiack ae registered ademas of SMC Project Managment, Ins Riss Process Chart Rita roces Game, RMC Leting Solitons and BMC Pabbeatons ie are temas of [RMI Prject Management Ine PMI, PMP, MBOK, CAPM, td OPMS ae registered markfthe Project Management insta Ins “this publeation contains material from A Gude tthe Projet Management Body of Knowledge (PMBOK* Guie)Sinth Eton, whch copyrighted material of and owed, Projet Management Ista Inc (PMD, copyright 217. This poblcaton ha been deloped and reproduced wit the permission of PMI Unauthorio epeodacin ofthis material sstictprobie. “This publi uses the flowing ems tama by the Prot Management Isat, Inc: Project -Manageeentlnstat (PMI) jet Mangement Profesional PND)’ A Grae othe Project Management Body of Knowledge (PMBOR® Guide), Ceved. Asocate In Project Managemeat (CAPM, and Orginal Project Management Matuity Model (OPM) 84° and the IBA og arrestee trades owned by ntratonal insite of Business Ars © RMCrunucanons» Phone: 952.846.4484 Fae 952.64844 Ema: infoghmalscom Wobwnremdacom ‘Thisandall editions ofthisbook ar dedicated to Rit Maleahy, -ervsion made RMC the company ti today She had a profound tafluence on s0 many peoples eaders ber ude ‘nd no east er employes ‘May weallapply what we ened from head embody her pasion for proving our organizations oor community, ad ou weld ‘through effective project management (© Z020ANC Rata, ne» 05246 446K nomen wa il Contents ‘Acknowledgments History of This Book Introduction tothe Tenth Edition Chapter 1 Tricks ofthe Trade® fr Studying for This Exam Qing to Take the Exam ‘Ae You Ready for the PMP Exam? ‘Appvingto Take the Earn Howto Ue This Book Oder Materia to Ueto Sty forthe PMP Exam ‘Wha le the PMP Exam Like? Hot Stady forthe PMP Exarn -Recxring Themes —PMIsms to Know forthe PMP Ean Chapter2 Framework Fancamentl Project Management Concepts Project Managements Organizational Context Proje Selection Project Roles Busnes Enviroamest (ECO Domain It) Chapter 3 Processes and Domains “The Project Life Cyl Projet Management Process Groupe Projet Management by Domains Structural Diferences: The Process Groups and Domai ial Eure: Project Management Scramble Game Chapter 4 integration Dep Project Chater Deveip Project Management Plan Direc and Manage Project Work “Moatorand Contra Projet Wick sf Integrated Change Conta Close Project or Phase (© 2020 AUC tens ne» 552946484 fede wen a a 6 as 4 87 sr ss 1 10 1m 14 16 or Contents Chapter Scope Scope Management Fundamentals Seope Management Planing Requirements Gathering Define Seope Vit nd Conta Scope Chapter 6 Schedule Panning Schedale Managorent DeGiningand Sequencing Activites Estimatngthe Schedule Peparingthe Schedule Contra the Projet Scedle Chapter7 Cost Plan and Estimate Project Cons ‘Manage Cots Chapter 8 Quality Pan Quality Management, ‘Manage Quality Contal Quality Cty Management Tool and Techniques Understanding the Tools and Teciques Used in Qualty Management ating I All Tosther Chapter Resources ‘seimate Resource Requirements Acguire and Release Resources erelop Team ‘Manage Team Control Resources (Chapter 10 Communications “The Foundstion of Commanistiont Commenicaons Planing fective Commurictiont Monitor Communication Eeciveness (© z220ANC Paine” = 52.B4.HEA BES OM «wes OM 135 16 138 19 ue 180 156 169 70 m 176 1a oar 223 4 20 Beee 8 v8 2 295 313 37 ue = 7 Chapter 11 Risk Inoduction to Risk Management Implement Risk Responses Moritr Risk Chapter 12 Procurement ProasementBendamentals roarement Proce Overview Understanding Contacts PlinProcerements (Conduct Procurement Managing Procurement Chapter 13. Stakeholders Stakholder involvement in Poste ‘Stalablder Analysis PlanStakeholder Engagement Implement Stakeholder Sategy Monitor tacholder Engagement Chapter 14_ Tips for Passing the PMP Exam the First Time Pring All Together Undestanding laps nd Oxtputs Formulas to Know forthe Exam Bef You Take the Exam ‘Tc for Taking and Passing the PMP Exon Conon Project Management Exo and Pals ADspinthe Lie Endnotes Index ©2020 F baer, + 952.548 4464 nas com mms om a7 an 413 ais 41s 416 £88 467 49 a7 ws y a2 491 298 199 00 so 507 523 Contents vil Acknowledgments ‘Tefliowing people made valuable contains tts boks Sutject Matter Experts Mik Griths,PME-ACR, PMP, CSM “Margo Kewin, PLP, PME, PM-ACE, PMI-PEA Project Manager/Content Editor eriSates ‘TorTumgust Copy EctorProduction Editor PatiFmace, PMP Content Reviewers(Contrbutors Sonj Almle, PMP, CCBA, PMIACP, CSM ‘Barhara A. Crkenord, CBAP, PME, PM-PBA, PME-ACE, MBA (Chey Castes, CAPM, PMP Pasi Henao PMP, CPR, CSM ‘ila Kasay, PME, PMI-ACP hie Marans, PME, CBAP, PMIPBA [Nahe Yang, PME, PMLACD,SCPM. ‘Addtional Contributors sox Catt “TiMaleaby Macy Pat Shafer (©2020 RNC Pubetons, ne» 952546.484 ogee. «wwe History of This Book “heft eton of Rita Malehys PMP" xan Pep wat published in 1998, anda the tim it was the St anon comprehensive resource dedicated o PMP cram preparation. As project manage inthe late 1990s—as wel sone ofthe wold Ss cartied PMPs—Rita wat Seustrated by the lack of quality PMP preparation materale valle to er and her callus. So combinag her knowledge of acclerated earning wil her extensive project management experince, Rata ‘wrote te it dat of PMP" Exam Prep. Since thon the popula ofthe book as grove immensely, ‘Grough ten wy succes editions Today, th book eb far the best seling PMP exam preparation guide nthe wold wth thousands of copies ceulition “Trail its pased aay on May 15,2010, RMC continues hermison today with he tenth eon ofthe FMP" Exam Prep book, and with a growing ine of ther project management related couse nd prodic that promote her ison of improving the world through efctiveproect management. PAP" [Exam Pp and te elated products ar sed sad toot by man project managers across the lobe, and Imhundd of cssroom based prep classes ar universes, taining companies, and corporation. ‘© 2M20FNC blest, ™ + OSB HE mcm « mE xl Free Updates The purchase ofthis bookinsldes acest update rogading the DMP eas wellas ditional ticks, tip, and information to elp you prepare or the exam. Aces thisinformsion at mel om Hare this book with ou when you go tothe website at youll need o very your produ purchase We Need You to Help Us Stop Copyright Infringement asthe publisher ofthe bestsling PMP exam pep book onthe markt, RMC isalso unfortunately the most egal copied: is trae that many people use our materi legal and with our pormissonto teach PMP exam preparation However from time to time, we are made aware of oes who copy our exam questions Ticks of the ‘rade’ and other content legally and we them for hee own fancia gain- you recopnne any of BMC’ proprietary content being wed in otor PMP exam prop mats or ourey please notify at copyightmascom Pleas also contact us for danestion on how touse our ‘marlin your cat or ty group witht wlating any Contact US Weloveto hess your fedback thee anythingtn ths book ths you wish wa expanded? [ether anything tat we focus on too mich, rirther anything not covered that youthink shouldbe here? ‘We wool love fo ar rom you, Send san emal at ifogbmelscom. ‘© 2n20 FNC ate ne ™ = O52 4B es com + ws Om Introduction to the Tenth Edition \Wecome tothe tenth edition of PMP" Exam Pep. Its been 20 years since Rita plished the Sst edisonof this book EMC has come fa sace the pubcation ofthe fst edton backn 19985 has the rojectmanagement proesion. Bick when the fst eton was publshed, most project managers were inthe Unlted States. Now ‘here amore international project managers than eer Defoe Asa eat of his indartry grow RC bos sling matrlsare now sl allover the world. ject management also a more complex profession than tused tobe. Along withthe processes concep tol and techniques that weresdded within the rt coupe of ear cere re R00 ‘apie approaches to project management as there are predictive. The genera methodclgies and oval practi of project management ave changed dramatic, which as increased the ste of a project anager tober ‘These updates have resale in changes to the exam. There is more to learn today than eve. This incre complet i rected nthe tenth edition of ou bet welg PMP Exar rep book. Fist and one ofthe more significant changes sth introdaction of three ne domains within which rojectmanagemen exis: People (Domain), Proces (Domain) and Busines Enizonment (Domain ID. What dos ths mean for the process groups of lntaig, planing, executing, monitoring and ‘controling and closing? That gest question and we have you covered. Ou new an improved chapter ‘Sees, ow tiled "Process nd Domains adeeases both the process group swell as each ofthe tee domain a clea and eas-to-ead format that wil prepare yu to not only understand the groups and ‘domain, bat wil ge you ll the kxowledge you ned to pas the eam. “Another ig change the acknowledgement ofthe importance of PMTs Examination Content Outine (#00) les now more important than ever to read and understand the ECO a st coer the domain od introduce adaptive approaches to project managenent snd the PMD extn, Throughout eich chapter of the te edition of tis book, we've included agi tems and concep. You may se thes terms and concep on the exam but you ao needtolnow them o become amore adaptive projec manage ‘While these re significant changes, important aspects of ur book remain these. ist and most, ‘mportnty is the conertional tone of the hook The tenth edition maintains ls down-to-earth ‘onveratinal yle—explaining hinge simply and cle, Students ay that when they red thir Book feel Rt ietalkingto them In many way she tli Another thing tat remains the sme our continued commitment helping our studeats nt only pasthe exam butaso become beter projet manages. Thats whatthe book nd ict our company is Mboct. Asyouread his book know tat ouplanis nota have you memorize a banc of rules and formals jst ops the exam anc then promply fret them. For one ting, pen the stustinal nature of most ‘uetions on th exam thes day we eleve that such an appoach would be unsacesful or another ts otwhit were about This books mot just prep guide i learning tool yeu master the content of four boc, you wll ps the eum but its more than hit. Ar you lta what we have toteac, youl bea beer wrojet manger At the end ofthe day thatswhat the world need Sil or gal wth his book sto (get youtopan the eran onthe it ty aus allow this bok ogo oat the door withoat acknowledging the ert ofthe eam at RM. that mate this happen In particala, (dike to hank Mike Git Margo Kiwi, Lev Stee, and To “Turngustfor thet dedlestion and hard wok on his edton. (© 2020ANC Paar, 952546.4484 noamet me wan xii xiv Margo serve as oa leading subject mater experi addition tobeing a oustanding tine; Margo hasan entensive backround in nraciona desig, which she bought the development ofthis edition ‘Sheis also talented weiter who wae ale o matin the conversational tne nd fe ofthe book while ‘woking had to explain al the sleeats ofpeoject management in ala an easy tread way. ‘Mike Grifihs was also an important subject miter expert for ths edition. Mike has a broad tackgound in apie andthe author of RM PAL.ACP Beam Prep book, the best selng resource for asing the PMACP exam Mike ease towosk and ealabort cre with the project eam to eosre ‘ur new content spect agile would not only mes the needs of ou students bat propery prepare Someone to paste new PMP cram on ther fst ry Neils tap, Mike was al esurce in cresting thisbookand we coldathave done t without hin, inal, thereis Tr who served the project manager and content editor for this update. In ation to being fants write Tors brought an incomparable set of ils that alowed hr to ep deeop and fait content wih our subject mater experts wile alo managing the constantly moving pecs ofthe project Without her, this ook would nt have been published on tinal “Wen Ritacened RM, she did 0 tobe poople. hat sil ou goal and ane ofthe diving values ofthis company. So enjoy the book lar, and hae fi, ‘What are you wing fr? Go etm. Ti Maley Predent nd CEO) RMC Leming Solitons and RMC Pubiations (© 2000 AUC abo” 95284.8 noames om em com Tricks of the Trade® for Studying for This Exam ONE Preparing o take the PMP exam journey. Ifyou tit thisjourney can elp you gow your carer and

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