Hext 2018
Hext 2018
T
he issue of reducing the use of ‘restrictive practices’
in mental health and learning disability services is ABSTRACT
of national importance (Royal College of Nursing Reducing ‘restrictive practices’ is an issue of national importance, pertinent
(RCN), 2013; 2017; Department of Health (DH), to all NHS sectors, yet there is poor awareness of the issue in mainstream
2014; Care Quality Commission (CQC), 2017). adult services. Such practices potentially restrict a person’s rights to
Recent publications centre largely on the need to reduce choice, self-determination, privacy and freedom. Challenging behaviour is
restrictive interventions, such as physical restraint, seclusion often the result of unmet needs, communication difficulties or diagnostic
and the use of rapid tranquilisation, through positive behavioural overshadowing, but there is a common misconception that patients exhibit
support plans, post-incident reviews and training to challenge such behaviours because of their impaired intellectual abilities or mental
and change staff attitudes (Cockerton et al, 2015; Whyte, 2016; health problems. This article seeks to raise awareness of restrictive practices
Clark et al, 2017a; Reeves, 2017). This work is currently and suggest the way forward. It highlights the importance of good de-
confined to mental health and learning disability services, with escalation skills, which, if adopted early in therapeutic relationships, may help
little attention paid to adult field nursing practices, despite this reduce the occurrence of challenging behaviours and situations. Behavioural
issue being pertinent to all services. support plans that adopt a biopsychopharmacosocial approach (BPPS)
The CQC (2017) has highlighted the need for positive detail a range of interventions for managing challenging behaviours. Tailored
behavioural support plans for people with learning disabilities, support that follows a BPPS approach could reduce incidents of challenging
autism and/or mental health problems regardless of place of behaviour, reduce costly observation, improve the patient experience and
care. It stresses the importance of understanding factors that protect the patient’s liberty.
contribute to someone’s behaviour and calls for evidence
Key words: Restrictive practice ■ De-escalation ■ Biopsychopharmacosocial
that providers have a strategy, policy and procedures in
approach ■ Challenging behaviour ■ Behavioural support plans
place to manage challenging behaviours. Providers must
confirm that care records actively demonstrate that a holistic
(biopsychopharmacosocial (BPPS)) assessment has taken place. to the spotlight. The CQC (2017) quotes that it may take
The CQC (2017) does not differentiate between patients in action against a healthcare provider under the regulations set
the care of mental health, learning disability or adult nursing out in Table 1.
services, stating ‘all providers must take account of the DH Alongside the CQC requirements, there is a need to
(2014) guidance’. reduce the widespread use of one-to-one staffing adopted
Furthermore, a recent Law Commission (2017) review of for patients with mental health problems, dementia and/or
mental capacity and deprivation of liberty will undoubtedly learning disabilities in generic adult care environments. Not
help bring restrictive practices in generic adult services in only does this routine practice severely limit a person’s liberty
and exacerbate stigma, it comes at a significant financial cost
to the individual organisation and the wider health service.
Greg Hext, Lead Nurse, Marjory Warren Acute Medical Unit,
Charing Cross Hospital, Imperial College NHS Healthcare Trust, Restrictive practices
greg.hext@nhs.net A clarification must be made between restrictive practices and
Louise L Clark, Senior Teaching Fellow, Florence Nightingale restrictive interventions, whereby the former often result in the
Faculty of Nursing, Midwifery and Palliative Care, King’s College latter (Clark et al, 2017a; Reeves, 2017). When a culture of
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Challenging behaviour The model used for positive behavioural support plans at
Challenging behaviour is defined as ‘culturally abnormal the London mental health NHS trust cited earlier built directly
behaviour(s) of such intensity, frequency or duration that the on the work of Clark and Clarke (2014) to address diagnostic
physical safety of the person or others is placed in serious overshadowing, unmet needs and communication difficulties
jeopardy, or behaviour that is likely to seriously limit or deny through the BPPS assessment process. This is a theory-driven,
comprehensive approach that has been received well in practice ■■ ‘Connection’ with the patient
(Clark et al, 2017a); it has also been used as a teaching tool ■■ Balance between support and control
to expand the knowledge of both core trainee doctors and ■■ Non-punitive approaches
registered nurses. The BPPS model distinguishes itself by ■■ Empathy
stressing the importance of collaborative MDT assessment, ■■ A soft, calm and gentle approach.
planning and implementation in addition to careful analysis Arguably, such qualities are not the sole domain of good
of the patient’s environment. de-escalators, but should be qualities possessed by all nurses,
A pilot study conducted on a male psychiatric intensive care which, when adopted early on in the nurse-patient relationship
unit at the London mental health trust cited above showed the can help prevent the occurrence of many challenging behaviours
BPPS model to be cost-effective and time efficient: it reduces and situations.
the need for separate MDT assessments, with all team members The BPPS positive behavioural support plans, which were
contributing to a single person-centred plan (Clark et al, 2017a). piloted and implemented at the London mental health NHS
Its success ensured that this model was disseminated across the trust (Clark et al, 2017a) detail primary, secondary and tertiary
trust for use with patients who exhibited challenging or acutely interventions for the management of challenging behaviours,
disturbed behaviour. as recommended by the DH (2014):
■■ Primary interventions involve a series of individualised
De-escalation preventive measures adopted on a day-to-day basis to reduce
Good de-escalation prevents the occurrence of more serious the likelihood of challenging behaviours, an example of
incidents and should be instigated at the first sign of an escalating which is detailed in Box 1
situation. According to Price and Baker (2012), the qualities ■■ Secondary interventions relate to the first signs of a patient
of good de-escalators include: beginning to escalate in terms of their behaviour. A detailed
■■ The use of verbal and non-verbal skills person-centred plan is then used to describe effective de-
■■ Confidence without arrogance escalation methods to recognise and validate the patient’s
■■ Autonomy-confirming interventions distress and comfort (sometimes this can include medication)
■■ Use of appropriate humour ■■ Tertiary strategies within a mental health setting may relate
Table 2. Example of ABC (antecedent, behaviour, consequence) behavioural chart for patient Tilly Jones
(not her real name)
Date and time A (antecedent) B (behaviour) C (consequence) Actions taken
■■ Where did it happen? What occurred in detail? ■■ Who dealt with the Include client’s/significant
■■ Who was present? situation? others’ views and care-plan
■■ Patient’s status from ■■ What did they do? interventions
a biopsychopharmaco ■■ How quickly was it
social perspective resolved?
■■ Patient’s physical/
mental state
24/2/18 ■■ Admission to medical Patient has hidden a razor ■■ Razor removed by staff ■■ On-call doctor informed
03.20 assessment unit via blade and is attempting to nurse, belongings further ■■ 1:1 registered mental
emergency department cut left forearm searched and revealed health nurse (RMN)
at 01.10. Appears more hidden blades booked for early and late
intoxicated. Requires ■■ Patient was abusive shifts tomorrow
assessment to staff throughout the ■■ Will move to side room
■■ Extremely distressed on process ■■ Psychiatric liaison team
admission, threatening ■■ Refused vital signs informed and requested
to ‘cut herself’. Property being taken to further assess
searched and sharp ■■ Distressed and agitated
objects removed
■■ The patient has been
tearful, vocal and
aggressive towards staff
24/2/18 ■■ Patient was moved to Patient threw breakfast at Patient was administered ■R
MN to continue to
08.50 side room at 07.30 RMN while shouting abuse diazepam 5 mg as required engage with patient and
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when RMN arrived for loudly. Patient claims she orally, having been calmed attempt vital signs
shift ‘is sick of being watched by senior nurse on shift. ■B
ehavioural support plan
■■ Patient appeared to all the time’ Bed area was tidied to be initiated
be confused, and had and patient settled to a
no sleep throughout certain extent
the night
Other patients
■■ Clopidigrel 75 mg a day, loperamide
■■ Relationships, past and present, with
2 mg as required, rosuvastatin 10 mg
family are poor
■■ Housing: lives alone in housing
at night, lercanidipine hydrochloride
10 mg 1 a day, Adcal-D3 chewable 1
association bedsit
■■ On/off relationship with another
a day, diazepam 5 mg as required
■■ Smoker: 20 a day
mental health service user (female)
■■ Alcohol consumption above
■■ Receives benefits
recommended limits
■■ Recreational drug use: unknown
■■ Allergies: cetirizine and simvastatin
Social Pharmacological
Figure 1. Multimodal functional environment describing the four domains of the individual patient within their current environment
to using restrictive strategies such as seclusion and restraint. therein that may influence the patient’s wellbeing.
However, within a generic inpatient setting, the strategies It is important for the MDT to analyse findings from the
would probably involve calling a security team or using separate domains of the BPPS map and consider their impact
chemical restraint. and interactions with each other. The analysis provides the basis
Primary, secondary and tertiary interventions are developed of the behavioural support plan, including a summary, further
through a BPPS ‘map’ of the individual patient, analysis of the investigations, risk factors and primary, secondary and tertiary
environment and further information-gathering, such as the use support interventions, all of which are regularly updated and
of antecedent, behaviour, consequence (ABC) charts (Table 2), expanded on.
further medical investigations and gathering information from
carers and families. The way forward
Table 2 Figure 1, and Box 1 set out the BPPS behavioural There is now a pressing need to implement the agenda (CQC,
support plan in the format described by Clark and Clarke (2014) 2017) to improve the care of patients who exhibit challenging
using a fictitious patient in the adult nursing setting. The ABC behaviour in generic NHS settings. The inappropriate use
chart (Table 2) begins with the patient’s admission and details of restrictive practices and attitudes must also be highlighted
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further incidents of challenging behaviour to establish best to adult field nurses and generic MDTs, as well as to nurses
practice regarding behavioural management. This is followed working in mental health and learning disability settings.
by the BPPS ‘map’ contained within the multimodal functional Pre-registration programmes for all members of the MDT
environment (Figure 1) pertinent to the individual patient. This must recognise and prepare health professionals to cater for
represents the specific ward environment and the challenges the needs of patients with mental health problems, learning
■■ Consider whether routinely broadening our approach to assessment, and comprehensively considering
biopsychopharmacosocial triggers for challenging behaviour, could change the attitudes and practices of health
professionals in the adult sector. Furthermore, as has been demonstrated in acute mental health settings, could this
reduce restrictive practice and enhance the protection of a person’s liberty?