CHAPTER I
INTRODUCTION
Background of the Study
One of the most crucial issues facing our country nowadays is poverty. And
this issue can lead to the lack of supplies to our daily needs, and worst, the
inescapable death. Luckily the world provided us so many resources we can use to
live. The thing is, money, plays the most significant role in today’s market. In order to
live, we need money and in order to have money, we need to work.
That’s why people in early centuries developed an efficient way to circulate
money, introducing us business. According to Dicksee, business refers to a form of
activity conducted with an objective of earning profits for the benefit of those on
whose behalf the activity is conducted. Different businesses have different goals and
take different routes to fulfil those goals.
The desire for success – is another motivating factor that can influence decisions
about the business. Evaluation of success is basically ambiguous issue; it is difficult to
determine who is a successful entrepreneur. Even entrepreneurs themselves assess
their success in different ways. Most often it is evaluated by the financial aspect or the
approval of others.
Success is achieving goals. An important factor for a successful business is an
entrepreneur. When an entrepreneur opens a business, a great deal of work goes into
making that business a success. An experienced business professional will tell you
that success in business is planned and does not happen by accident. Several factors
contribute to the success of a business, and understanding what they are and how they
work together can help your business succeed. (Root III, 1985)
1
Business strategy has become an important tool in any business or any
organization to achieve the goals of a business. The entrepreneurs of Aurora, Isabela
have different business strategies to develop and improve their business. Also, these
business strategies have advantages and disadvantage that may affect their business.
Mostly, the entrepreneurs in Aurora, Isabela are sole proprietorship.
The main objective of this study aims to explore the business strategies of
successful small business owners in Aurora, Isabela.
Research Questions
This research study aimed to answer the general question, “What are the
business strategies of a successful small business in Aurora, Isabela?” Furthermore, it
aimed to answer the following specific questions:
1. What is business profile of the respondents in terms of:
a. nature of business
b. length of business
c. type of business
2. What are the advantages of these strategies to their business?
3. What are the disadvantages of these strategies to their business?
Significance of the Study
The findings of this research proved useful to the following entities:
2
1. Businessmen/ Businesswomen. They gained knowledge that may able to
improve their business.
2. Future Researchers. This study helped the researchers in the same filled
with the literature to support their arguments and hence improved knowledge.
3. Students. This study helped the students to gain information especially
when they want to have a business in the future. The information they got
from the study can help them to manage their business someday.
Scope and Delimitations
This research study entitled “Business Strategies of Successful Business
Owners in Aurora, Isabela” was conducted at Aurora, Isabela from January 6, 2020 to
February 27, 2020 with twenty (20) respondents from Aurora, Isabela having a
business.
This study is limited only in determining the business strategies of successful
small business owners in Aurora, Isabela. This study conducted a survey. The
questions answered by the owner of the different successful small business at Aurora,
Isabela. The owners of the successful small business were the respondents in this
study.
Chapter II
Review of Related Literature
Related Literature
3
Johsons & Scholes (2018) stated that strategy is the direction and scope of an
organization over the long-term: which achieves advantage for the organization
through its configuration of resources within a challenging environment, to meet the
needs of markets and to fulfill stakeholder expectations.
In order for any business to remain in control of its growth and maintain its
structure, there needs to be business strategies in place. Good business strategies are
not influenced by the personal preferences of corporate management, and they are not
dictated by the corporate culture, according to the management experts at CMA
Management writing on the Entrepreneur website. In order to create an effective
business strategy, you need to first understand its purpose. ( Root III, 2017)
According to business-case-analysis.com, business strategy is sometimes
defined simply as a firm's high-level plan for reaching specific business objectives.
Strategic plans succeed when they lead to business growth, a strong competitive
position, and strong financial performance. When the high-level strategy fails,
however, the firm must either change its approach or prepare to go out of business.
Business strategy is the firm's working plan for achieving its vision, prioritizing
objectives, competing successfully, and optimizing financial performance with its
business model. The choice of objectives is the heart of the strategy, but a complete
approach also describes concretely how the firm plans to meet these objectives. As a
result, the strategy explains in practical terms how the firm differentiates itself from
competitors, how it earns revenues, and where it earns margins.
Business strategies used for manufacturing, marketing and sales can help your
business remain ahead of the competition in the marketplace, according to the
business experts at the Quick MBA website. Part of a good business strategy is to
4
identify the strengths and weaknesses of the competition, and then develop ways to
get past the strengths and exploit the weaknesses. Whether it is streamlining
manufacturing to lower the cost of the finished product, or it is finding a different
message to deliver the target audience, using good business strategy can help your
company stay ahead of the competition and gain the marketplace advantage.
According to reference.com, business strategy acts as a planning and
organizational tool, helping companies set goals and objectives for long-term growth
and development. Business strategy exists in two primary types, which are generic or
general strategies and competitive strategies. Strategies act as outlines, helping
businesses set goals several years out, then plan necessary actions, expenditures and
tools necessary for achieving those goals.
Most small businesses take at least 2 to 3 years to be profitable and become
truly successful once they’ve hit the 7 to 10 year mark
Small companies and large organizations alike use business plans for
managing finances and allocating resources. These plans typically cover periods
between three and five years. Business strategies serve as forecasting tools, letting
businesses determine potential scope of expansion, whether that entails opening up
additional locations or producing higher volumes of products. Business strategies
involve making future projections for growth and activity by considering past
performances and fundamental values.
Strategy meetings often involve revisiting mission and value statements,
which set forth basic business goals. General strategies set forth general plans for
business growth, while competitive strategies identify specific means of reaching
those targets. These strategies involve a plan of action, such as ramping up production
5
or introducing products. Competitive strategies help companies outperform rivals,
accomplished by offering similar products at lower prices or producing different
products. Top management oversees creation and implementation of business
strategies, which require coordinated efforts among internal departments.
Entrepreneurial strategy is also affected by the fact that markets may not yet
exist. Unlike for established firms, entrepreneurial firms may not have well-accepted
markets and customers for their products and services. Venkataraman has argued that
the nature of entrepreneurship involves “understanding, how, in the absence of
markets for future goods and services, these goods and services manage to come into
existence.” (Venkataraman 1997) This has several implications for entrepreneurial
strategy because it means that markets must get created where none existed
previously. Here, researchers have argued that market formation occurs when skilled
entrepreneurs collectively mobilize followers, challenge incumbent firms in related
markets, and free up space for their markets. (Weber, Heinze and DeSoucey 2008)
(Sine and Lee 2009) They have also shown how pioneers use rhetoric strategically
and persuasively to gain powerful endorsements and convince other market
participants that existing markets are inadequate and new ones are warranted. (Hiatt,
Sine and Tolbert 2009)
Based on smallbusiness.chron.com, organizations use business-level strategies
to gain a competitive advantage over industry rivals by exploiting core strengths in
specific market segments. One of the primary objectives of business-level strategy is
to establish the organization's position in a particular industry relative to competitors.
Organizations implement both generic and specific strategies to help gain this
competitive edge over rivals. However, business-level strategies pose both advantages
and disadvantages.
6
In business-level strategy, the customer is the foundation. To successfully
implement any strategy, the business must understand the customer, including
information about gender, age, values, consumption patterns and geography.
Anticipating the needs of the customer and answering these needs can give a business
an advantage over the competition. Businesses can work toward satisfying customers
by creating strategies that have value to the organization and the customer. A
successful strategy helps give the business intimate knowledge about customers and
competitors. This knowledge can lead to greater revenue for the business.
When choosing a business-level strategy, an organization must carefully
monitor business and avoid complacency. Business-level strategies require the
organization to always remain vigilant regarding the needs of customers and the
potential encroachment of competition. Once a business implements a strategy, it
should avoid developing tunnel vision once the business achieves a certain level of
success.
As Gibus and Kemp (2003) put it, strategy plays a crucial role in the
performance of a firm because it helps to define the direction along which a firm
intends to move and how the firm is going to get there. Thus, a firm's performance is
also dependent on its business strategy and how effectively the strategy is
implemented by the firm (Olson and Bokor, 1995).
The word strategy has several perspectives to it and therefore does not have a
single definition. In its broad perspective, strategy can be considered as a coordinated
plan or outline for making decisions and carrying out the activities of a firm, using
available resources to create value and to achieve organizational goals, particularly in
the long term. Mintzberg (1990) identifies five other perspectives within which
strategy has been defined. Reference is made to Chandler (1962) who defines strategy
7
as a plan of action which are taken to realize the long-term organizational goals. In
another vein, strategy deals with the pólices and key management decisions which are
directed at exerting major impacts on an organization's financial performance
(Buzezell and Gale, 1997). In the words of Porter (1996), strategy is the process by
which an organization can create a unique and valuable position by undertaking a set
of activities that are different from those of an organization's competitors. Porter's
position supports Miller and Friesen (1983) who have stated that for a strategy to be
effective, it must be unique, rather than an imitation of what already exists.
Related Studies
Based on the study conducted by Kraus, Schwarz, and Harms entitled
“Strategic Business Planning and Success in Small Firms”, this paper attempts to
identify the degree and the methods of strategic business planning in small
enterprises. A broad literature review on strategic planning in small enterprises in
entrepreneurship and strategy journals within the last 25 years reveals that strategic
planning in small enterprises is still in its infancy, and the reports of its relationship
regarding success are not consistent. This literature review serves as a starting point
for the development of hypotheses. Using a sample of 248 small Austrian enterprises
from various industries, we test if the time horizon of strategic plans, the degree of
formalization, the use of strategic planning instruments and the frequency of control
relate to firm performance. We discover that the degree of formalization has a
positive, and highly significant, impact on firm performance. As a result, this paper
seeks to provide a new conceptual definition of strategic planning in small enterprises.
8
According to the study of Shonesy and Gulbro entitled “Small Business
Success: A Review of Literature”, much has been written in the literature regarding
reasons for small business failure, leading to confusion about those studies, as it is
often difficult to define failure. There are fewer studies citing reasons for small firm
success. Factors citing reasons for failure may also appear as factors affecting success
according to Gaskill, VanAuken, and Manning (1993). Therefore, this review of the
literature will concentrate on reasons for small business success, which can in turn
also infer reasons for failure for those who are interested in that topic. Three
categories for success emerge in this review. They are strategic issues, demographics,
and owner characteristics. However, there appears to be no one set of reliable
variables that will always consistently promote success, because of the differences
that exist within each individual small firm, including owner/manager differences.
A study by Beckman and Marks (1996) found that business experience was a
factor in the success of small firms. Another study by Costa, 1994, indicated that
strategic planning contributes to long-running success for businesses. Other factors
for success include quality, customer focus, innovative marketing practices, flexibility
and employee empowerment (Zetlin, 1994). Filley and Pricer (1991) defined several
tools for small business success. These included good management techniques, such
as appropriate operating strategies, leadership and time management. Other tools were
good financial management and pricing strategies, motivational strategies for
employees, and ensuring only those employees with ability are hired.
Ibrahim and Goodwin (1986) stated that "Success in business is defined in
terms of rate of return on sales, and age or longevity of the firm" (p. 42). Cuba,
Decenzo, and Anish (1983) and Khan and Rocha (1982) also found that sales, profit,
and longevity were important to success. Hofer and Sandberg (1987) noted that high
9
quality services or production was the key to success for firms and was directly
related to effective management and planning, which relied upon effective
management decisions.
Based on the study “A concept of entrepreneurial strategy” by Murray,
entrepreneurial strategy is characterized as strategy involving widespread and more-
or-less simultaneous change in the pattern of decisions taken by an organization The
concept is distinguished from others which use 'entrepreneurial' to characterize a long-
term pattern of strategic behaviour. Entrepreneurial strategy will be enacted with
some greater or lesser frequency by all firms, whether their long-term behaviour is
conservative or innovative It is hypothesized that such strategy will be observed
occurring in cycles at the single business-unit level in response to both environmental
and organizational stimuli and that it will reflect choice from a limited repertoire of
basic strategic moves.
Synthesis
This chapter presents the Review of Related Literature and Studies. The
researchers prefer the following sources for guidance and also because of their
significance to the current study that is conducting. These show different concept,
ideas, and knowledge of different professionals and writers about business strategy of
successful small business owners that will help in better understanding of the topic.
The related literature and studies have significant connection with the current
study for the reason that both are giving ideas and discuss the business strategies,
advantages and disadvantages of this to the business of successful small business
owners. Other studies find different business strategies in small business success and
different entrepreneurial strategy used. By reviewing the past studies and literature,
10
the researcher found out that business strategy is really important in a business
success. This research is conducted despite of many past studies have been conducted
related to the current study. The researchers were satisfied that the current study will
be valued as an additional reference to future researchers
Conceptual and/ or Theoretical Framework
INPUT PROCESS OUTPUT
Business Survey Success Small
Strategy questionnaire Business Owners
11
CHAPTER III
METHODOLOGY
Research Design
This study entitled “Business Strategies of Successful Small Business Owners in
Aurora, Isabela” used a qualitative research design. This design used to determine
the business strategies of successful small business owners in Aurora, Isabela. In
order to determine business strategies of successful small business owners in Aurora,
Isabela, the researcher conducted a survey on the owner of small business to gather
information that was needed in the study.
Samples and Sampling Procedure
Purposive sampling was used in selecting twenty (20) respondents who have a
small business around Aurora, Isabela.
Data Collection Procedure
The survey used in the study was self-made questionnaire validated by the
research adviser. These questionnaires were distributed and administered among the
business owners in Aurora, Isabela.
Data Analysis
12
For the purpose of this study, frequency and percentage was used in analysing
the data.
CHAPTER IV
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
This chapter presents the data gathered for the realization of the following
specific problems set in Chapter I. This includes the gender of the respondents, nature
of the business, length of business, first business of the respondents, type of business,
business strategies, advantages and disadvantages of business strategies.
Table 1. Gender of Respondents
Gender Frequency Percentage
Male 8 40%
Female 12 60%
Table 1 shows the gender of the respondents. Among the respondents,
majority are female who has a percentage of 60%.
Table 2. Nature of Business Organization
Nature of Business Frequency Percentage
Organization
Sole Proprietorship 17 85%
13
Partnership 3 15%
Table 2 shows the nature of their business organization, most of the
respondents have a business of a sole proprietorship which is 85%.
Table 3. Length of business
Length of business Frequency Percentage
(years)
1-3 0 0%
4-6 4 20%
7-9 3 15%
10-Above years 13 65%
Table 3 shows the length of their business, 65% says that their business is 10-
above years, 1and 1-3 years with 0%.
Table 4. First business of the Respondents
Your first business Frequency Percentage
Yes 14 70%
No 6 30%
Table 4 shows whether their current business is their first business, 70% of
them says yes.
Table 5. Type of Business
Type of Business Frequency Percentage
Service 7 35%
Manufacturing 0 0%
Merchandising 3 15%
Retail 10 50%
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Table 5 shows the type of their business, majority of them says that they are
retailing, there’s no manufacturing business.
Table 6. Business Strategies
Business Strategies
13%
8%
54%
25%
Product Differentiation Innovation Strategy
Pricing Strategy Growth Strategy of New Products or Features
Finding New Markets Customer Service
Table 6 shows their business strategies, customer service got the highest
percentage which is 54% and growth strategy of new products or features and finding
new markets for products got 0%.
Table 7. Advantages of Business Strategies
15
Advantages of Business Strategies
20%
32%
12%
4%
8% 24%
Improve Chances of Success Competitive
Better Understanding to your Current Business New Opportunities
It increases operational efficiency It can make a business more durable
Table 7 shows the advantages of business strategies, 32% is the highest
percentage among all the result which is to improve chances of success and the new
opportunities with 4%. In this table we can see the different advantages of business
strategies with different mean.
Table 8. Disadvantages of Business Strategies
16
Disadvantages of Business Strategies
13%
38% 13%
8%
29%
Strategy Risk A Complex Process Time Consuming
Difficult to Implement Require Skillful Planning Financial Risk
Table 8 shows the disadvantages of business strategies, the highest percentage
is 38% which is financial risk and lowest are 0% in a complex process. In this table
we see the different advantages of business strategies.
CHAPTER V
17
SUMMARY, CONCLUSION AND RECOMMENDATION
A. Summary
This study dealt with the investigation on the business strategies of
successful small business owners in Aurora, Isabela that aimed to determine
the business strategies that make their business successful. The demographic
profile of the business owners, theirs business strategies, the advantages and
disadvantages of their business strategy.
The data gathered showed that the respondents were eight (8) male and
twelve (12) female. The business profile of the respondents in terms of nature
of business is sole proprietorship. The length of their business is 10-years
above. And fourteen (14) says that it’s their first business. In table 6, it is
found that the respondents more often used customer service with 54%, next is
pricing strategy with 25% and lastly product differentiation with 8%. In table
7, it is found that the advantage of the business strategy is improve chances of
success with 32%, next is competitive with 24% and lastly, it can make a
business more durable. In table 7, it is found that the disadvantage of their
business strategy is financial risk with 38%, next is require skillful planning
with 29%, and lastly,time consuming with 13%.
B. Conclusion
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According to the answers of the respondents and the findings of this
research, the business profile of the respondents in terms of nature of business
is sole proprietorship; length of business is 10-years above; type of business is
retailing.
In light with the findings of the study, it can be concluded that the
business strategies that more often used by the business owners is customer
service, pricing strategy, and product differentiation. Somewhat the
advantages of this business strategies is improve chances of successs,
competitive, and make the business more durable. Additionally, the
disadvantages of this business strategies is financial risk, require skillful
planning, and time consuming.
C. Recommendation
To further improve the claims of the study, it is recommended that
future researchers may add more statements to be answered, to add more
respondents and provide more questions that reliable to the research.
Bibliography
19
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BASS & BRIAN. "Advantages & Disadvantages of Business-Level Strategy." Small
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%20Shonesy,%20et%20al,%201998).pdf
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How Long It Takes for a Small Business to Be Successful: A Year-By-Year
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21
APPENDICES
22
APPENDIX A
(LETER TO RESPONDENTS AND
QUESTIONNAIRE)
Republic of the Philippines
Department of Education
23
Region 02 (Cagayan Valley)
Schools Division Office of Isabela
342077 - AURORA SENIOR HIGH SCHOOL
Ballesteros, Aurora, Isabela 3316
ashs.342077@gmail.com
The respondents,
We, the researchers of GRADE 12-Augustine, are currently working on the
study entitled “Business Strategies of a Successful Small Business Owners in Aurora,
Isabela” as a requirement to our Inquiries, Investigations and Immersion subject. In
connection with this, may we request your ample time to answer the questionnaire.
Rest assured that the data collected will be treated with utmost confidentiality.
Thank you very much for your help and cooperation. This contributes much to
the success of the study.
-The Researchers
Part I. Demographic Profile
Direction: Please fill out the following information.
A. Name (optional): __________________________________________________
Gender: __________ Age: _______
B. Business Profile
1. What is the nature of your business?
○ Sole Proprietorship
○ Partnership
2. How long have you been in your business?
○ 1-3 years
○ 4-6years
○ 7-9 years
○ 10-above years
3. Is your business your first business?
○ Yes
○ No
24
4. What type business do you have?
○ Service
○ Manufacturing
○ Merchandising
○ Retail
Part II. Business Strategy
Direction: Put a check to the box/es that corresponds your answer.
(You may choose 1 or more choices.)
A. What is your business strategy?
Product Differentiation
Innovation Strategy
Pricing Strategy
Growth Strategy of New Products or Features
Finding New Markets for Products
Customer Service
Others (please specify):__________________
B. Advantages of Business Strategies
Improve Chances of Success
Competitive
Better understanding to your current business
New opportunities for the business
It increases operational efficiency
It can make a business more durable
Others (please specify):__________________
C. Disadvantages of Business Strategies
Strategy Risk
A Complex Process
Time Consuming
Difficult to Implement
Require Skillful Planning
Financial risk
Others (please specify):___________________
25
26
APPENDIX B
(APPROVAL SHEET)
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
APPENDIX
C
(CURRICULUM VITAE)
Curriculum Vitae
48
Personal Background
Name: Rey-Ann Joyce A. Acoba
Sex: Female
Age: 17 years old
Address: Ballesteros, Aurora, Isabela
Birthday: March 05, 2002
Father`s Name: Reynaldo A. Acoba Sr.
Mother`s Name: Anita A. Acoba
Religion: Roman Catholic
Educational Background
Elementary: Ballesteros, Elementary School
Ballesteros, Aurora, Isabela
Years Attended:2008-2014
Secondary: Doña Aurora National High School
Sta. Rita, Aurora, Isabela
Years Attended: 2014-2018
Secondary (Senior): Aurora Senior High School
Ballesteros, Aurora, Isabela
Year Attended: 2020 – Present
Curriculum Vitae
Personal Background
49
Name: Dely Ann D. Jacinto
Sex: Female
Age: 18
Address: San Ramon, Aurora, Isabela
Birthday: December 24, 2001
Father’s Name: Antonio S. Jacinto
Mother’s Name: Adelina D. Jacinto
Religion: Born Again
Educational Background
Elementary: San Andres Ramon Elementary School
San Andres and San Ramon, Aurora, Isabela
Years Attended: 2008-2014
Secondary: Doña Aurora National High School
Sta. Rita, Aurora, Isabela
Years Attended: 2014-2018
Secondary (Senior): Aurora Senior High School
Ballesteros, Aurora, Isabela
Year Attended: 2020 – Present
Curriculum Vitae
Personal Background
50
Name: Gwyneth C. Tamano
Sex: Female
Age: 18
Address: Bolinao, Aurora, Isabela
Birthday: September 29,2001
Father’s Name: Rafael M. Tamano Jr.
Mother’s Name: Noemi C. Tamano
Religion: Roman Catholic
Educational Background
Elementary: BolinaoElementary School
Bolinao, Aurora, Isabela
Year Graduated: 2008-2014
Secondary: Doña Aurora National High School
Sta. Rita, Aurora, Isabela
Years Attended: 2014-2018
Secondary (Senior): Aurora Senior High School
Ballesteros, Aurora, Isabela
Year Attended: 2020 – Present
Curriculum Vitae
Personal Background
51
Name: Jennelyn D. Yanuaria
Sex: Female
Age: 18
Address: Malasin, Aurora, Isabela
Birthday: July 17, 2001
Religion: Roman Catholic
Father’s Name: Jaime A. Yanuaria Sr.
Mother’s Name: Elizabeth D. Yanuaria
Educational Background
Elementary: Malasin Elementary School
Malasin, Aurora, Isabela
Year Graduated: 2008-2014
Secondary: Doña Aurora National High School
Sta. Rita, Aurora, Isabela
Years Attended: 2014-2018
Secondary (Senior): Aurora Senior High School
Ballesteros, Aurora, Isabela
Year Attended: 2020 – Present
52