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Visa

The document outlines various types of UK and EU visas, including specifics on eligibility and work rights associated with each visa type. It also provides guidelines for email and telephone etiquette, emphasizing professionalism and clear communication. Additionally, it briefly mentions negotiation skills, suggesting their importance in professional interactions.

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Swathi Kumari
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11 views2 pages

Visa

The document outlines various types of UK and EU visas, including specifics on eligibility and work rights associated with each visa type. It also provides guidelines for email and telephone etiquette, emphasizing professionalism and clear communication. Additionally, it briefly mentions negotiation skills, suggesting their importance in professional interactions.

Uploaded by

Swathi Kumari
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Uk and Eu visas:

UK Visa:Permanent Residence(PR), Indefinite Leave To Remain (ILR), Intra Company Transfer(ICT),


Tier 2 visa (general),Tier 5 Temporary worker visa,Tier 2 minister of religion visa,Tier 5 youth
Mobility Scheme ,Post study work visa ,Domestic worker visa,Tier 2 dependent visa,Dependent
visa,Red card, Skilled worker visa.

EU Visa :Blue card, Schengen visa, National visa.

Types of jos: Permanent , Contract.

Types of work visaa in the uk and requirements.

Tier 2 general visa is for people who have skilled jobs

Tier 2 general dependent visa eligile for work

Tier 2 ICT(Intra company tranfer)visa is fo rpeople workig for a uk employer who are based overseas
and are offered work in the uk .

Tier 2 ICT Dependent eligble for work

Tier 4 Dependent eligile for work

ILR Eligible for work

ILR dependent also eligile for work

British and British dependents are eligible for work

Email Etiquette :

1.Include a clear, direct subject line

2.Use a professional email address

3.Think twice before hitting reple all

4.Include a signature block

5.Use professional Salutations

6.Use exclamation points sparingly

7.Be cautions with humour

8.Know that people from different cultures speak and write differently

9.Reply to your e-mails-even if the email wasn’t intended for you

10.Proof read every message

11.Add th email address last


12.Double check that you have selected the correct recipient

13.Keep your fonts classic

14.Keep tabs on your tone

15.Nothing is confidential –so write ccordingly

TELEPHONE ETIQUETTE:

1. Be consistent

2. Never interrupt

3. Get to the know the hold and call transfer buttons

4. Keep customers informed

5. Smile whe you talk to customers

6. Learn how to handle angry and abusive people

7. Answer after the first few rings

8. Eliminate ack ground noises

9.Ask questions and take pointts

NEGOTIATION SKILLS:

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