Maintenance and Service

Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC

Document Part Number: 379178-002

September 2006

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
© Copyright 2005 and 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other
countries. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. SD logo is a trademark of its
proprietor.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Second Edition September 2006
First Edition January 2005
Document Part Number: 379178-002
 Contents

1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18

2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the Main Menu . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–4
Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–4
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2
3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10
3.4 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12
3.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–16

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide

 Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.5 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–16
5.8 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Front Panel LED Board. . . . . . . . . . . . . . . . . . . . . 5–35
5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–37
5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.17 Digital Drive Board. . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53
5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

Maintenance and Service Guide v

Contents

6 Specifications

Connector Pin Assignments

Power Cord Set Requirements

Screw Listing

Index

vi Maintenance and Service Guide

 1
Product Description

The Compaq Presario X6000 Notebook PC 1 and

HP Compaq nx9600 Notebook PC 2 offer advanced modularity,
Intel® Mobile Pentium® 4 processors, and extensive multimedia
support.

Compaq Presario X6000 Notebook PC and HP Compaq nx9600

Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Features
■ The following processors are available, varying by
notebook model:
❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
❏ Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
■ The following displays are available, varying by
notebook model:
❏ 17.0-inch WSXGA+WVA (1680 × 1050) with
Brightview TFT display with over 16.7 million colors
❏ 17.0-inch WXGA+WVA (1440 × 900) with Brightview
TFT display with over 16.7 million colors
❏ 17.0-inch WXGA+WVA (1440 × 900) TFT display with
over 16.7 million colors
■ 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
■ 256-MB DDR-2 synchronous DRAM (SDRAM) at 400
MHz, expandable to 2.0 GB
■ Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
■ Full-size Windows keyboard with full-size numeric keypad
■ TouchPad pointing device, including a dedicated vertical
scroll region and a button that enables/disables TouchPad
operation
■ Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
(Compaq Presario X6000 models only)

1–2 Maintenance and Service Guide

 Product Description

■ Integrated Gigabit Ethernet (10/100/1000) LAN NIC with

RJ-45 jack (HP Compaq nx9600 models only)
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini PCI IEEE 802.11a/b
(Compaq Presario X6000 models) and 802.11a/b/g
(HP Compaq nx9600 models) WLAN devices
■ Support for one Type II PC Card slot, with support for both
32-bit (CardBus) and 16-bit PC Cards
■ External 180- and 135-watt AC adapter with 3-wire power
cord, varying by notebook model
■ 12-cell Li-Ion battery pack
■ Stereo speakers with volume up, volume mute, and volume
down buttons
■ Support for the following optical drives:
❏ 8X Max DVD±RW/R and CD-RW Combo Drive
❏ 24X Max DVD/CD-RW Combo Drive
■ Connectors:
❏ External monitor
❏ Universal Serial Bus (USB) v. 2.0 (four ports)
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Power
❏ IEEE 1394 (select models only)
❏ S-Video-out (select models only)
❏ Expansion port 2
❏ Memory Reader slot (Compaq Presario X6000 models
only)
❏ Digital Media Slot (HP Compaq nx9600 models only)
❏ Digital drive bay
❏ ExpressCard

Maintenance and Service Guide 1–3

Product Description

1.2 Resetting the Notebook

If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.16, “System Board,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.

1.3 Power Management

The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting the level of performance
■ Battery calibration
■ Lid switch standby/resume
■ Power/standby button
■ Advanced Configuration and Power Management (ACPM)
compliance

1–4 Maintenance and Service Guide

 Product Description

1.4 External Components

The external components on the front of the notebook are shown
below and described in Table 1-1.

Front Components

Table 1-1
Front Components
Item Component Function
1 Stereo speakers (2) Produce stereo sound.
2 Display release latch Opens the notebook.
3 Wireless light On: An integrated wireless device has been
enabled.
4 Power/standby light ■ On: Notebook is turned on.
■ Blinking: Notebook is in standby.
■ Off: Notebook is off.
5 Drive activity light On: A drive on the notebook is being
accessed.
6 Battery light ■ On: Battery pack is charging.
■ Blinking: Battery pack has reached a
low-battery condition.

Maintenance and Service Guide 1–5

Product Description

The external components on the right side notebook are shown

below and described in Table 1-2.

Right-Side Components

Table 1-2
Right-Side Components
Item Component Function
1 Memory Reader Supports the following optional digital
(Compaq Presario media cards: Secure Digital (SD) Memory
X6000 only) Card, Secure Digital Input/Output (SD I/O)
Digital Media Slot Card, Memory Stick, Memory Stick Pro,
(HP Compaq nx9600 MultiMediaCard, xD-Picture Card,
only) and SmartMedia Card.

2 ExpressCard slot Supports an optional ExpressCard.

1–6 Maintenance and Service Guide

 Product Description

Table 1-2
Right-Side Components (Continued)
Item Component Function
3 PC Card eject button Ejects an optional PC Card from the
PC Card slot.
4 PC Card slot Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
Also serves as a storage location for the
optional remote control.
5 Digital drive bay Supports an optional USB digital drive.
6 Digital drive eject Ejects an optional USB digital drive from the
button digital drive bay.
7 1394 port Connects an optional 1394 device such
as a scanner, digital camera, or digital
camcorder.
8 USB ports (2) Connect an optional 1.1- or 2.0-compliant
USB device.
9 RJ-11 (modem) jack Connects the modem cable.
10 RJ-45 (network) jack Connects an optional network cable.
11 Expansion port 2 Connects to an optional notebook
expansion product.

Maintenance and Service Guide 1–7

Product Description

The external components on the left side of the notebook are

shown below and described in Table 1-3.

Left-Side Components

Table 1-3
Left-Side Components
Item Component Function
1 Exhaust vent Provides airflow to cool internal
components.

Ä To prevent overheating, do not

obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
2 USB port Connects an optional 1.1- or 2.0-compliant
USB device.
3 Audio-in Connects an optional monaural
(microphone) jack microphone.
4 Audio-out Connect optional headphones or powered
(headphone) jack (2) stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.
5 Optical drive Supports an optical disc. The type of optical
drive, such as a combination
CD-ROM/DVD-ROM, varies by model.

1–8 Maintenance and Service Guide

 Product Description

The external components on the rear panel of the notebook are

shown below and described in Table 1-4.

Rear Panel Components

Table 1-4
Rear Panel Components
Item Component Function
1 Power connector Connects an AC adapter.
2 USB port Connects an optional 1.1- or 2.0-compliant
USB device.
3 S-Video-out jack Connects an optional S-Video device,
such as a television, VCR, camcorder,
projector, or video capture card.
4 External monitor port Connects an optional VGA external
monitor or projector.
5 Exhaust vent Provides airflow to cool internal
components.

Ä To prevent overheating, do not

obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
6 Security cable slot Attaches an optional security cable to the
notebook.

Maintenance and Service Guide 1–9

Product Description

The standard keyboard components of the notebook are shown

below and described in Table 1-5.

Standard Keyboard Components

1–10 Maintenance and Service Guide

 Product Description

Table 1-5
Standard Keyboard Components
Item Component Function
1 caps lock key Enables caps lock and turns on the caps
lock light.
2 f1 to f12 keys (12) Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
3 num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
4 Keypad keys (15) In Windows, can be used like the keys
on an external numeric keypad.
5 Arrow keys Moves the cursor around the screen.
6 Windows In Windows, displays a shortcut menu
applications key for items beneath the pointer.
7 Windows logo key In Windows, displays the Windows
Start menu.
8 fn key Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.

Maintenance and Service Guide 1–11

Product Description

The upper components of the keyboard are shown below and

described in Tables 1-6 and 1-7.

Upper Keyboard Components

Table 1-6
Upper Keyboard Components
Item Component Function
1 Exhaust vents Provide airflow to cool internal
components.

Ä To prevent overheating, do not

obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
2 Caps lock light On: caps lock is on.

1–12 Maintenance and Service Guide

 Product Description

Table 1-6
Upper Keyboard Components (Continued)
Item Component Function
3 Num lock light On: num lock or the numeric keypad is on.
4 Power/standby button When the notebook is:
■ Off, press to turn on the notebook.
■ On, briefly press to initiate standby.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.

✎ Ifresponding
the system has stopped
and Microsoft®
Windows® shutdown procedures
cannot be used, press and hold the
power/standby button for at least
4 seconds to turn off the notebook.
5 Volume down button Decreases system volume.
6 Volume mute button Mutes or restores system volume.
7 Volume up button Increases system volume.
8 Wireless button Turns the wireless network device on and
off (select models only).
9 Display lid switch ■ If the notebook is closed while on, turns
off the display.
■ If the notebook is opened while in
standby, turns on the notebook
(resumes from standby).

Maintenance and Service Guide 1–13

Product Description

The notebook top components are show below and described

in Table 1-7.

Notebook Top Components

1–14 Maintenance and Service Guide

 Product Description

Table 1-7
Notebook Top Components
Item Component Function
1 TouchPad light On: TouchPad is enabled.
2 TouchPad Moves the pointer and selects or
activates items on the screen.
3 TouchPad left/right Scrolls left or right.
scroll zone
4 Left and right TouchPad Function like the left and right buttons on
buttons (2) an external mouse.
5 Memory Reader light On: an SD Memory Card, SD I/O Card,
Memory Stick, Memory Stick Pro,
MultiMediaCard, xD-Picture Card, and
SmartMedia inserted in the Memory
Reader is being accessed.
6 TouchPad up/down Scrolls up or down.
scroll zone
7 TouchPad button Enables/disables the TouchPad.

Maintenance and Service Guide 1–15

Product Description

The external components on the bottom of the notebook are

shown below and described in Table 1-8.

Bottom Components

Table 1-8
Bottom Components
Item Component Function
1 Exhaust vents (4) Provide airflow to cool internal
components.

Ä To prevent overheating, do not

obstruct vents. Do not allow a
hard surface, such as a printer, or
a soft surface, such as pillows,
thick rugs or clothing, to block
airflow.

1–16 Maintenance and Service Guide

 Product Description

Table 1-8
Bottom Components (Continued)
Item Component Function
2 Fans (2) Provide airflow to cool internal
components.

Ä To prevent overheating, do not

obstruct fans. Do not allow a hard
surface, such as a printer, or a
soft surface, such as pillows, thick
rugs or clothing, to block airflow.
3 Memory module Contains two memory slots that support
compartment replaceable memory modules. The
number of preinstalled memory
modules varies by notebook model.
4 Label areas (2) Contains the notebook serial number
and other applicable regulatory labels.
5 Battery pack release latch Releases a battery pack from the
battery bay.
6 Battery bay Holds a battery pack.
7 Hard drive bay Holds the internal hard drive.
Mini PCI compartment Holds an optional wireless LAN device.

Ä To prevent an unresponsive
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in your notebook by the
governmental agency that
regulates wireless devices in your
country. If you install a device and
then receive a warning message,
remove the device to restore
notebook functionality. Then
contact Customer Care.

Maintenance and Service Guide 1–17

Product Description

1.5 Design Overview

This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■ Memory module
■ Mini PCI communications devices
■ Hard drive
■ Display
■ Keyboard and TouchPad
■ Audio
■ Intel Pentium 4 processors
■ PC Card

CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

Ä (3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is

controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.

1–18 Maintenance and Service Guide

 2
Troubleshooting

WARNING: Only authorized technicians trained by HP should repair

Å this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a system information and customization utility
that can be used even when your operating system is not working
or will not load. This utility includes settings that are not
available in Windows.

Using Computer Setup

Information and settings in Computer Setup are accessed from
the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the notebook. Press f10 while the
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏ To change the language, use the cursor control keys
to navigate to the Advanced menu.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.

Maintenance and Service Guide 2–1

Troubleshooting

2. Select the Main, Security, Advanced, or Tools menu.

3. To close Computer Setup and restart the notebook:
❏ Select Exit > Exit Saving Changes, and then press enter.
– or –
❏ Select Exit > Exit Discarding Changes, and then
press enter.
– or –
❏ Select Exit > Load Setup Defaults, and then press enter.
4. When you are prompted to confirm your action, press f10.

Selecting from the Main Menu

Table 2-1
Main Menu
Select To Do This
System Information ■ Change the system time and system date.
■ View identification information about the
notebook.
■ View specification information about the
processor, memory and cache size, and
system ROM.

2–2 Maintenance and Service Guide

 Troubleshooting

Selecting from the Security Menu

Table 2-2
Security Menu
Select To Do This
Administrator Password Enter, change, or delete an Administrator
password.
Power-on Password Enter, change, or delete a power-on password.
DriveLock Passwords Enable/disable DriveLock; change a DriveLock
user or master password.

✎ DriveLock Settings are accessible only

when you enter Computer Setup by turning
on (not restarting) the notebook.
Password Options Enable/disable:
(Password options can ■ QuickLock
be selected only when ■ QuickLock on standby
a power-on password
has been set.) ■ QuickBlank

✎ To enable QuickLock on standby or

QuickBlank, you must first enable
QuickLock.
Device Security Enable/disable:
■ Diskette drive startup*
■ CD-ROM or diskette startup

✎ Settings for a DVD-ROM can be entered

in the CD-ROM field.
*Not applicable to SuperDisk LS-120 drives.

Maintenance and Service Guide 2–3

Troubleshooting

Selecting from the Advanced Menu

Table 2-3
Advanced Menu
Select To Do This
Language Change the Computer Setup language.
Boot Order Enable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.
Accessibility Options Allows electronic and information technology to
be accessible to people with varying ranges of
abilities.
Video Memory Displays the amount of video memory available
on the notebook.

Selecting from the Tools Menu

Table 2-4
Tools Menu
Select To Do This
Hard Drive Self Test Run a quick comprehensive self test on hard
drives in the system that support the test features.

2–4 Maintenance and Service Guide

 Troubleshooting

2.2 Troubleshooting Flowcharts

Table 2-5
Troubleshooting Flowcharts Overview
Flowchart Description
2.1 “Flowchart 2.1—Initial Troubleshooting”
2.2 “Flowchart 2.2—No Power, Part 1”
2.3 “Flowchart 2.3—No Power, Part 2”
2.4 “Flowchart 2.4—No Power, Part 3”
2.5 “Flowchart 2.5—No Power, Part 4”
2.6 “Flowchart 2.6—No Video, Part 1”
2.7 “Flowchart 2.7—No Video, Part 2”
2.8 “Flowchart 2.8—Nonfunctioning Expansion Base (if applicable)”
2.9 “Flowchart 2.9—No Operating System (OS) Loading”
2.10 “Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11 “Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12 “Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13 “Flowchart 2.13—No OS Loading, Diskette Drive”

Maintenance and Service Guide 2–5

Troubleshooting

Table 2-5
Troubleshooting Flowcharts Overview (Continued)
Flowchart Description
2.14 “Flowchart 2.14—No OS Loading, Optical Drive”
2.15 “Flowchart 2.15—No Audio, Part 1”
2.16 “Flowchart 2.16—No Audio, Part 2”
2.17 “Flowchart 2.17—Nonfunctioning Device”
2.18 “Flowchart 2.18—Nonfunctioning Keyboard”
2.19 “Flowchart 2.19—Nonfunctioning Pointing Device”
2.20 “Flowchart 2.20—No Network/Modem Connection”

2–6 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin
troubleshooting.

N
Go to
Is there “Flowchart
power? 2.2—No Power,
Part 1.”
Y

N
Check
Beeps,
LED board,
LEDs, or error
messages?
speaker N
connections. Go to
Y All drives “Flowchart
working? 2.17—Nonfunctioning
Device.”
N Y
Go to
Is there video? “Flowchart
(no boot) 2.6—No Video, N Go to
Part 1.” “Flowchart
Y Keyboard/ 2.18—Nonfunctioning
pointing device Keyboard” or
working? “Flowchart
N 2.19—Nonfunctioning
Go to Y Pointing Device.”
Is the OS “Flowchart
loading? 2.9—No Operating N
System (OS)
Loading.” Go to
Y Connecting “Flowchart
to network 2.20—No
or modem? Network/Modem
N
Y
Go to
Is there “Flowchart
sound? 2.15—No Audio,
Part 1.” End
Y

Maintenance and Service Guide 2–7

Troubleshooting

Flowchart 2.2—No Power, Part 1

No power
(power LED
is off).

Remove from
expansion base
(if applicable).

N N
Power up Power up Go to
Reset “Flowchart
on battery on battery
power.* 2.3—No Power,
power? power?
Part 2.”
Y Y

N N
Power up Go to
Power up
on AC Reset “Flowchart
on AC
power? power.* 2.4—No Power,
power?
Part 3.”
Y Y

Y
Power up in
docking Done *NOTES
device? 1. On select models, there is a separate
N reset button.
2. On select models, the notebook can be
reset using the standby switch and
1. Reseat the power cables in the either the lid switch or the main power
expansion base and at the AC outlet. switch.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.

Y N
Go to
Power up “Flowchart
Done in expansion 2.8—Nonfunctioning
base? Expansion Base (if
applicable).”

2–8 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.3—No Power, Part 2

Continued from
“Flowchart
2.2—No Power,
Part 1.”

Visually check for

debris in battery
socket and clean
if necessary.

Power on? Done

Check battery by
recharging it,
moving it to
another notebook,
or replacing it.

N
Replace
Power on? power supply
(if applicable).
Y
N
Go to
Done Power on? “Flowchart
2.4—No Power,
Part 3.”
Y

Done

Maintenance and Service Guide 2–9

Troubleshooting

Flowchart 2.4—No Power, Part 3

Continued from
“Flowchart
2.3—No Power,
Part 2.”

Plug directly
into AC outlet.

Y
Power LED Done
on?

N
Reseat AC adapter
in notebook and
at power source.

Power on? Done

N External
N
Internal or Replace external
Power outlet Try different external AC AC adapter.
active? outlet. adapter?

Y Internal N
Go to
“Flowchart Power on?
Replace 2.5—No Power,
power cord. Part 4.”
Y
Y
Done
Power on? Done

2–10 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.5—No Power, Part 4

Continued from
“Flowchart
2.4—No Power,
Part 3.”

Open
notebook.

Y
Reseat loose
Loose or components and
damaged boards and
parts? replace damaged
items.
N

Close
notebook and
retest.

N
Replace the following items (if applicable).
Power on? Check notebook operation after each
replacement:
1. Internal DC-DC converter*
Y 2. Internal AC adapter
3. Processor board*
4. System board*

Done *NOTE: Replace these items as a set to

prevent shorting out among components.

Maintenance and Service Guide 2–11

Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Expansion base
Go to *NOTE: To change from internal to
Stand-alone “Flowchart
or expansion external display, use the hotkey
2.7—No Video, combination.
base? Part 2.”

Stand-alone
Y
Internal or Adjust
external Video OK? Done
brightness.
display*?
Internal N
External

Adjust A Press lid

switch to ensure
brightness.
operation.

Y Y

Video OK? Done Video OK? Done

N N
Replace the following one at a time. Test after each replacement.
Check for bent 1. Cable between notebook and notebook display (if applicable)
pins on cable. 2. Display
3. System board

N N
Try Internal and Replace
Video OK? another external system
display. video OK? board.
Y Y

Done Done

2–12 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from
“Flowchart
2.6—No Video,
Part 1.”

Remove
notebook from
expansion base,
if connected.

Adjust Check brightness

display of external
brightness. monitor.

N Y
Go to “A” in
Video OK? “Flowchart Video OK? Done
2.6—No Video,
Part 1.”
Y N

Check that notebook is properly Try another

seated in expansion base, for external
bent pins on cable, and for monitor.
monitor connection.

Y Y
Internal
Video OK? Done and external Done
video OK?
N N

Go to
Adjust external “Flowchart
monitor display. 2.8—Nonfunctioning
Expansion Base (if
applicable).”

Maintenance and Service Guide 2–13

Troubleshooting

Flowchart 2.8—Nonfunctioning Expansion Base

(if applicable)

Nonfunctioning
expansion base.

Reseat power
cord in expansion
base and
power outlet.

Check voltage Reinstall

setting on notebook into
expansion base. expansion base.

Reset monitor
Y
cable connector at Expansion
expansion base. base Done
operating?

Y N
Expansion
base Done Replace the following expansion base
operating? components one at a time. Check
notebook operation after each
N replacement.
1. Power supply
2. I/O board
Remove 3. Backplane board
notebook, reseat 4. Switch box
all internal parts, 5. Expansion base motor mechanism
and replace any
damaged items in
expansion base.

2–14 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.9—No Operating System (OS)

Loading

No OS
loading.*

Reseat power
cord in expansion
base and
power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”

No OS loading from CD- or DVD-ROM drive,

go to “Flowchart 2.14—No OS Loading,
Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem
Connection.”

*NOTE: Before beginning troubleshooting,

always check cable connections, cable ends,
and drives for bent or damaged pins.

Maintenance and Service Guide 2–15

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1
OS not
loading from
hard drive.

Y Go to
Nonsystem “Flowchart
disk 2.11—No OS
message? Loading,
Hard Drive, Part 2.”
N
Reseat
external
hard drive.

Y
OS loading? Done

N
N
Boot
from
CD? N
Y Go to
Boot “Flowchart
Check the Setup from 2.13—No OS
utility for correct diskette? Loading,
boot order. Y Diskette Drive.”

N Change boot
priority through
Boot the Setup utility
from and reboot.
hard drive?
Y N
Boot Go to
from “Flowchart
hard drive? 2.17—Nonfunctioning
Done Device.”
Y

2–16 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2
Continued from
“Flowchart
2.10—No OS
Loading, Reseat
Hard Drive, Part 1.” hard drive.
N
1. Replace
CD or
hard drive. Y
diskette in
drive? 2. Replace
system board. Hard drive Done
Y accessible?

N
Remove
diskette and
reboot. Run FDISK.

Y
N Create partition,
Boot
from Done and then format
Hard drive
hard drive? hard drive to
partitioned?
bootable
N c:\ prompt.
Y
N N
Go to
Boot “Flowchart Hard drive
from diskette 2.13—No OS formatted?
drive? Loading,
Diskette Drive.”
Y Y Format hard drive
and bring to
N a bootable
c:\ prompt.
Hard drive
Y
accessible? Notebook
booted? Load OS using
Y Done Operating
N System Disc (if
Go to Go to applicable).
“Flowchart “Flowchart
2.12—No OS 2.12—No OS
Loading, Loading,
Hard Drive, Part 3.” Hard Drive, Part 3.”

Maintenance and Service Guide 2–17

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”

N
System
Install OS
files on hard and reboot.
drive?
Y

Y Y
Virus OS
on Clean virus. loading from Done
hard drive? hard drive?
N N
Y
Run SCANDISK
and check for Diagnostics Replace
bad sectors. on diskette? hard drive.

N
N
Can bad Replace Run diagnostics
sectors hard drive. and follow
be fixed? recommendations.
Y
N
Fix bad Boot from Replace
sectors. hard drive? hard drive.

Done

2–18 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y
OS not loading Reseat OS
from diskette drive. loading? Done
diskette drive.
N

Y N
Nonsystem Bootable Install bootable
disk message? diskette diskette and
in drive? reboot notebook.
N Y

N Check diskette
Go to for system files.
Boot “Flowchart Try different
from another 2.17—Nonfunction diskette.
device? ing Device.”
Y Y
1. Replace
N Nonsystem diskette drive.
disk error? 2. Replace system
Diskette Enable drive
drive enabled board.
and cold boot N
in the Setup notebook.
utility?
Y Y
Y Reset the OS
Done
notebook. Refer to loading?
Is diskette
drive boot Section 1.2,
order “Resetting the N
correct? Notebook,” for
N instructions.

Go to
Change boot
“Flowchart
priority using
2.17—Nonfunctioning
the Setup utility.
Device.”

Maintenance and Service Guide 2–19

Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

Y N
No OS Install bootable
loading from Disc Bootable disc and
CD-ROM or in drive? disc in reboot
DVD-ROM Drive. drive? notebook.
N Y

Install Try another

bootable disc. bootable disc.

Y
Boots from
Done
CD or DVD?
N
Y
Reseat Boots from
Done
drive. CD or DVD?
N
N
Go to
Boot
“Flowchart
from another
2.17—Nonfunctioning
device?
Device.”
Y

Y Reset the
Boot notebook. Refer to Go to
Section 1.2, “Flowchart
order
“Resetting the 2.17—Nonfunctioning
correct?
Notebook,” for Device.”
N instructions.

Correct boot
order using
the Setup utility.

2–20 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.15—No Audio, Part 1

Y
Turn up audio
No audio. internally or Audio? Done
externally.
N

Y N
Notebook in Go to
Internal “Flowchart
expansion base Undock audio? 2.16—No Audio,
(if applicable)?
Part 2.”
N Y

Go to Replace the following expansion base

“Flowchart components one at a time, as applicable.
2.16—No Audio, Check audio status after each change.
Part 2.” 1. Reseat expansion base audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace expansion base audio board.
5. Replace backplane board.
6. Replace I/O board.

Y
Go to
“Flowchart
Audio? Done
2.17—Nonfunctioning
Device.”
N

Maintenance and Service Guide 2–21

Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from
“Flowchart
2.15—No Audio,
Part 1.”

N
Audio Reload
driver in OS audio drivers.
configured?
Y

N
Correct Load drivers and
drivers for set configuration
application? in OS.
Y

Connect to
external
speaker.

N Replace audio Y
board and
speaker
Audio? Audio? Done
connections
in notebook
Y (if applicable). N

1. Replace internal speakers.

2. Replace audio board (if applicable).
3. Replace system board.

2–22 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.17—Nonfunctioning Device

Nonfunctioning
device.

Reseat
device.

Unplug the nonfunctioning device from

the notebook and inspect cables and plugs for
bent or broken pins or other damage.

N Y
Clear Fix or
Any physical
CMOS. replace
device detected?
broken item.

Go to
“Flowchart
Reattach device. 2.9—No
Close notebook, Replace hard drive. Operating System
plug in power, (OS) Loading.”
and reboot.

N N
Device Replace NIC. Device
boots If integrated NIC, boots
properly? replace system properly?
board.
Y Y

Replace diskette Done

Done
drive.

Maintenance and Service Guide 2–23

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard
not operating
properly.

Connect notebook
to good external
keyboard.

N
External Replace
device system
works? board.
Y

Reseat internal
keyboard
connector
(if applicable).

N
Replace internal
OK? keyboard or
cable.
Y

Done OK? Done

Replace
system
board.

2–24 Maintenance and Service Guide

 Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device
not operating
properly.

Connect notebook
to good external
pointing device.

N
External Replace
device system
works? board.
Y

Reseat internal
pointing device
connector
(if applicable).

N
Replace internal
OK? pointing device
or cable.
Y
Y

Done OK? Done

Replace
system
board.

Maintenance and Service Guide 2–25

Troubleshooting

Flowchart 2.20—No Network/Modem

Connection

No network
or modem
connection.

N
Network Replace jack
or modem or have jack
jack active? activated.
Y
Y
Connect
Digital
to nondigital
line?
line.
N

N Y
NIC/modem Reload
drivers and OK? Done
configured
in OS? reconfigure.
Y N

Disconnect all Replace

power from NIC/modem
the notebook (if applicable).
and open.

Y
Reseat
NIC/modem OK? Done
(if applicable).

Replace
system
board.

2–26 Maintenance and Service Guide

 3
Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a

reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook.

Serial Number Location

Maintenance and Service Guide 3–1

Illustrated Parts Catalog

3.2 Notebook Major Components

Notebook Major Components

3–2 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components
Spare Part
Item Description Number
1 Display assemblies (include wireless antenna boards and cables)
For use only on Compaq Presario X6000 models
17.0-inch, WSXGA+WVA with Brightview 377217-001
17.0-inch, WXGA+WVA with Brightview 377216-001
17.0-inch, WXGA+WVA 377215-001
For use only on HP Compaq nx9600 models
17.0-inch, WSXGA+WVA with Brightview 377219-001
17.0-inch, WSXGA+WVA 377218-001
2 Switch covers
For use only on Compaq Presario X6000 models 374755-001
with wireless
For use only on Compaq Presario X6000 models 380445-001
without wireless
For use only on HP Compaq nx9600 models with 378733-001
wireless
For use only on HP Compaq nx9600 models 380446-001
without wireless
3 LED Board (includes cable) 378772-001
4 Keyboards
For use only on Compaq Presario X6000 models in 374742-001
the United States
For use only on HP Compaq nx9600 models
Brazil 378520-201 Latin America 378520-161
French Canada 378520-121 United States 378520-001

Maintenance and Service Guide 3–3

Illustrated Parts Catalog

Notebook Major Components

3–4 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Spare Part
Item Description Number
5 Broadcomm Bluetooth wireless card 376651-001
(includes cable)
6 Top covers (include TouchPad)
For use only on Compaq Presario X6000 374751-001
notebook models
For use only on HP Compaq nx9600 models 378770-001
7 System boards (include disk cell RTC battery)
For use on Compaq Presario X6000 models (includes
PC Card cage and expansion port bracket)
M24P with 256 MB RAM 374711-001
M24P with 128 MB RAM 374709-001
M22P with 64 MB RAM 374707-001
For use on HP Compaq nx9600 models
M24P with 128 MB RAM 377209-001
M22P with 64 MB RAM 377208-001
8 Audio/USB board 374761-001
Audio/USB board cable (not illustrated) 433822-001
9 Processors (include thermal pad)
Intel Pentium 4 560 (3.6-GHz) 377213-001
Intel Pentium 4 550 (3.4-GHz) 374718-001
Intel Pentium 4 540 (3.2-GHz) 374717-001
Intel Pentium 4 530 (3.0-GHz) 374716-001
Intel Pentium 4 520 (2.8-GHz) 374715-001
10 Heat sink module (includes fan and thermal paste) 380031-001
11 Modem board 374758-001
12 Base enclosure small fan 380029-001
13 Base enclosure large fan 380028-001

Maintenance and Service Guide 3–5

Illustrated Parts Catalog

Notebook Major Components

3–6 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Spare Part
Item Description Number
14 Optical drives (include bezel)
For use only on Compaq Presario X6000
notebook models
8X DVD±RW/R and CD-RW Combo Drive 374738-001
24X DVD/CD-RW Combo Drive 374736-001
Dual Format, Double Layer 382080-001
8X Dual Format, Light Scribe 383609-001
For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive 378519-001
24X DVD/CD-RW Combo Drive 378518-001
8X Dual Format, Light Scribe 383610-001
Speakers 378522-001
15a Left
15b Right
16 Base enclosure 374753-001
17 Digital drive board (includes cable) 374759-001
18 Hard drives (include frame)
7200-rpm 4200-rpm
60-GB 374732-001 100-GB 374730-001
80-GB 374729-001
5400-rpm
60-GB 374728-001
100-GB 380258-001
40-GB 378767-001
80-GB 374731-001

Maintenance and Service Guide 3–7

Illustrated Parts Catalog

Notebook Major Components

3–8 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Spare Part
Item Description Number
19 Mini PCI communications cards
802.11b/g, for use in most of the world (MOW) 373047-001
802.11b/g, for use in the rest of the world (ROW) 373048-001
802.11a/b/g combination card, for use in the 376650-001
United States
20 Front panel LED board (includes cable) 378774-001
21 Memory modules (400-DDR)
1024-MB 374726-001
512-MB 374725-001
256-MB 374724-001
Miscellaneous Plastics Kit 374747-001
Includes:
22a Hard drive cover (includes 4 captive screws)
22b Memory module compartment cover (includes 2 captive screws)
Not illustrated:
Notebook feet
SD Card slot space saver
PC Card slot space saver
23 Battery pack, 12-cell, 2.2-AHr 380443-001

Maintenance and Service Guide 3–9

Illustrated Parts Catalog

3.3 Mass Storage Devices

3–10 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-2
Spare Part Number Information
Spare Part
Item Description Number
1 Optical drives
For use only on Compaq Presario X6000
notebook models
8X DVD±RW/R and CD-RW Combo Drive 374738-001
24X DVD/CD-RW Combo Drive 374736-001
Dual Format, Double Layer 382080-001
8X Dual Format, Light Scribe 383609-001
For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive 378519-001
24X DVD/CD-RW Combo Drive 378518-001
8X Dual Format, Light Scribe 383610-001
2 Hard drives (include frame)
7200-rpm
60-GB 374732-001
5400-rpm
100-GB 380258-001
80-GB 374731-001
4200-rpm
100-GB 374730-001
80-GB 374729-001
60-GB 374728-001
40-GB 378767-001
USB digital drive (not illustrated) 364727-001
USB 1.1 diskette drive (not illustrated) 344897-001

Maintenance and Service Guide 3–11

Illustrated Parts Catalog

3.4 Miscellaneous Plastics Kit

Table 3-3
Spare Part Number 374747-001
Spare Part
Item Description Number
1 Hard drive cover (includes 4 captive screws)
2 Memory module compartment cover (includes 2 captive screws)
3 Notebook feet (7)
4 SD Card slot space saver
5 PC Card slot space saver

3–12 Maintenance and Service Guide

 Illustrated Parts Catalog

3.5 Miscellaneous (Not Illustrated)

Table 3-4
Spare Part Information
Spare Part
Description Number
Logo Kits
For use only on Compaq Presario X6000 models 374749-001
For use only on HP Compaq nx9600 models 378769-001
Wired headset with volume control 371693-001
USB travel mouse 309674-001
AC adapters
180 watt, 3-wire plug, used with 345252-xxx power cords 374743-001
135 watt, 2-wire plug, used with 373979-xxx power cords – 378768-001
for use only on models with Intel Pentium 4 530 (3.0-GHz)
and Intel Pentium 4 520 (2.8-GHz) processors
Screw Kit (includes the following screws; refer to 374745-001
Appendix C, “Screw Listing,” for more information on
screw specifications and usage)
■ Phillips PM2.0×5.0 screw ■ Phillips PM2.0×3.0 screw
■ Phillips PM2.5×4.0 screw ■ Hex socket 5.0×9.0 screw lock
■ Phillips PM2.0×8.0 screw ■ Phillips PM2.0×4.0 screw
■ Phillips PM2.0×12.0 shoulder screw ■ Phillips PM1.5×3.5 screw

Maintenance and Service Guide 3–13

Illustrated Parts Catalog

Table 3-4
Spare Part Information (Continued)
Spare Part
Description Number
Power cords (with 3-wire plug, used with 378768-001 AC adaptor)
For use in:
Australia and New Zealand 373979-011
Belgium, Europe, Finland, France, Germany, Greece, 373979-021
the Netherlands, Norway, Portugal, Spain, and Sweden
Canada, French Canada, Latin America, Taiwan, Thailand, 373979-001
and the United States
Denmark 373979-081
Hong Kong and the United Kingdom 373979-031
Italy 373979-061
People’s Republic of China 373979-AA1
Switzerland 373979-111

3–14 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-4
Spare Part Information (Continued)
Spare Part
Description Number
Power cords (with 3-wire plug, used with 374743-001 AC adaptor)
For use in:
Australia and New Zealand 345252-011
Brazil 345252-201
Belgium, Europe, Finland, France, Germany, Greece, 345252-021
the Netherlands, Norway, Portugal, Spain, and Sweden
Canada, French Canada, Latin America, Taiwan, Thailand, 345252-001
and the United States
Denmark 345252-081
Hong Kong and the United Kingdom 345252-031
Italy 345252-061
People’s Republic of China 345252-AA1
Switzerland 345252-111

Maintenance and Service Guide 3–15

Illustrated Parts Catalog

3.6 Sequential Part Number Listing

Table 3-5
Sequential Part Number Listing
Spare Part
Number Description
309674-001 USB travel mouse
345252-001 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Canada, French Canada, Latin
America, Taiwan, Thailand, and the United States
345252-011 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Australia and New Zealand
345252-021 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
345252-031 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Hong Kong and the United
Kingdom
345252-061 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Italy
345252-081 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Denmark
345252-111 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Switzerland
345252-201 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Brazil

3–16 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number Description
345252-AA1 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in the People’s Republic of China
371693-001 Wired headset with volume control
373047-001 Mini PCI communications card, 802.11b/g, for use in most of
the world (MOW)
373048-001 Mini PCI communications card, 802.11b/g, for use in the rest of
the world (ROW)
373979-001 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Canada, French Canada,
Latin America, Taiwan, Thailand, and the United States
373979-011 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Australia and New Zealand
373979-021 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
373979-031 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Hong Kong and
the United Kingdom
373979-061 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Italy
373979-081 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Denmark

Maintenance and Service Guide 3–17

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number Description
373979-111 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Switzerland
373979-AA1 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in the People’s Republic of China
374707-001 System board, M22P with 64 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)
374709-001 System board, M24P with 128 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)
374711-001 System board, M24P with 256 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)
374715-001 Processor, Intel Pentium 4 520 (2.8-GHz, includes
thermal pad)
374716-001 Processor, Intel Pentium 4 530 (3.0-GHz, includes
thermal pad)
374717-001 Processor, Intel Pentium 4 540 (3.2-GHz, includes
thermal pad)
374718-001 Processor, Intel Pentium 4 550 (3.4-GHz, includes
thermal pad)
374724-001 Memory module, 400 DDR, 256-MB

3–18 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number Description
374725-001 Memory module, 400 DDR, 512-MB
374726-001 Memory module, 400 DDR, 1024-MB
374728-001 Hard drive, 4200-rpm, 60-GB, (includes frame)
374729-001 Hard drive, 4200-rpm, 80-GB, (includes frame)
374730-001 Hard drive, 4200-rpm, 100-GB, (includes frame)
374731-001 Hard drive, 5400-rpm, 80-GB, (includes frame)
374732-001 Hard drive, 7200-rpm, 60-GB, (includes frame)
374736-001 24X DVD/CD-RW Combo Drive, for use only on
Compaq Presario X6000 notebook models
374738-001 8X DVD±RW/R and CD-RW Combo Drive, for use only on
Compaq Presario X6000 notebook models
374742-001 Keyboard, for use only on Compaq Presario X6000 models in
the United States
374743-001 AC adapter, 180 watt, 3-wire plug, used with 345252-xxx
power cords
374745-001 Screw Kit (includes the following screws; refer to Appendix C,
“Screw Listing,” for more information on screw specifications
and usage)
374747-001 Miscellaneous Plastics Kit
374749-001 Logo Kit, for use only on Compaq Presario X6000
notebook models

Maintenance and Service Guide 3–19

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number Description
374751-001 Top cover, for use only on Compaq Presario X6000
notebook models (includes TouchPad)
374753-001 Base enclosure
374755-001 Switch cover, for use only on Compaq Presario X6000 models
with wireless
374758-001 Modem board
374759-001 Digital drive board (includes cable)
374761-001 Audio/USB board
376650-001 Mini PCI communications card, 802.11a/b/g combination card,
for use in the United States
376651-001 Broadcomm Bluetooth wireless card (includes cable)
377208-001 System board, M22P with 64 MB RAM, for use on
HP Compaq nx9600 models (includes disk cell RTC battery)
377209-001 System board, M24P with 128 MB RAM, for use on
HP Compaq nx9600 models (includes disk cell RTC battery)
377213-001 Processor, Intel Pentium 4 560 (3.6-GHz, includes
thermal pad)
377215-001 Display assembly, 17.0-inch, WXGA+, for use only on
Compaq Presario X6000 notebook models (includes wireless
antenna boards and cables)
377216-001 Display assembly, 17.0-inch, WXGA+ with Brightview, for use
only on Compaq Presario X6000 notebook models (includes
wireless antenna boards and cables)

3–20 Maintenance and Service Guide

 Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number Description
377217-001 Display assembly, 17.0-inch, WSXGA+ with Brightview, for use
only on Compaq Presario X6000 notebook models (includes
wireless antenna boards and cables)
377218-001 Display assembly, 17.0-inch, WSXGA+, for use only on
HP Compaq nx9600 models (includes wireless antenna boards
and cables)
377219-001 Display assembly, 17.0-inch, WSXGA+ with Brightview, for use
only on HP Compaq nx9600 models (includes wireless
antenna boards and cables)
378518-001 24X DVD/CD-RW Combo Drive, for use only on
HP Compaq Presario nx9600 models
378519-001 8X DVD±RW/R and CD-RW Combo Drive, for use only on
HP Compaq Presario nx9600 models
378520-001 Keyboard, for use only on HP Compaq nx9600 models United
States
378520-121 Keyboard, for use only on HP Compaq nx9600 models French
Canada
378520-161 Keyboard, for use only on HP Compaq nx9600 models Latin
America
378520-201 Keyboard, for use only on HP Compaq nx9600 models Brazil
378522-001 Speakers, left and right
378733-001 Switch cover, for use only on HP Compaq nx9600 models with
wireless
378767-001 Hard drive, 4200-rpm, 40-GB, (includes frame)

Maintenance and Service Guide 3–21

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number Description
378768-001 AC adapter, 135 watt, 2-wire plug, used with 373979-xxx
power cords – for use only on models with Intel Pentium 4 530
(3.0-GHz) and Intel Pentium 4 520 (2.8-GHz) processors
378769-001 Logo Kit, for use only on HP Compaq nx9600 models
378770-001 Top cover, for use only on HP Compaq nx9600
notebook models (includes TouchPad)
378772-001 LED Board (includes cable)
378774-001 Front panel LED board (includes cable)
380028-001 Base enclosure large fan
380029-001 Base enclosure small fan
380031-001 Heat sink module (includes fan and thermal paste)
380258-001 Hard drive, 5400-rpm, 100-GB, (includes frame)
380443-001 Battery pack, 12-cell, 2.2-AHr
380445-001 Switch cover, for use only on Compaq Presario X6000 models
without wireless
380446-001 Switch cover, for use only on HP Compaq nx9600 models with
wireless
382080-001 Dual Format, Double Layer optical drive, for use only on
Compaq Presario X6000 notebook models
383609-001 8X Dual Format, Light Scribe, for use only on
Compaq Presario X6000 notebook models
383610-001 8X Dual Format, Light Scribe optical drive, for use only on
HP Compaq nx9600 models
433822-001 Audio/USB board cable

3–22 Maintenance and Service Guide

 4
Removal and Replacement
Preliminaries

This chapter provides essential information for proper and

safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 screwdriver
■ 5.0-mm socket for system board screwlocks
■ Flat-bladed screwdriver
■ Tool kit—includes connector removal tool, loopback plugs,
and case utility tool

Maintenance and Service Guide 4–1

Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.

✎ As you remove each subassembly from the notebook, place

the subassembly (and all accompanying screws) away from
the work area to prevent damage.

Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.

Cables and Connectors

CAUTION: When servicing the notebook, ensure that cables are
Ä placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.

4–2 Maintenance and Service Guide

 Removal and Replacement Preliminaries

4.3 Preventing Damage to

Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
in hibernation, turn the notebook on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”

Maintenance and Service Guide 4–3

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.

4–4 Maintenance and Service Guide

 Removal and Replacement Preliminaries

4.5 Packaging and Transporting

Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide 4–5

Removal and Replacement Preliminaries

4.6 Workstation Precautions

Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.

4–6 Maintenance and Service Guide

 Removal and Replacement Preliminaries

4.7 Grounding Equipment and

Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes
■ Antistatic tape.
■ Antistatic smocks, aprons, and sleeve protectors.
■ Conductive bins and other assembly or soldering aids.
■ Nonconductive foam.
■ Conductive tabletop workstations with ground cords of
one megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to
the ground.
■ Field service kits.
■ Static awareness labels.
■ Material-handling packages.
■ Nonconductive plastic bags, tubes, or boxes.
■ Metal tote boxes.
■ Electrostatic voltage levels and protective materials.

Maintenance and Service Guide 4–7

Removal and Replacement Preliminaries

Table 4-1 shows how humidity affects the electrostatic voltage

levels generated by different activities.

Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

✎ A product can be degraded by as little as 700 V.

Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.

Table 4-2
Static-Shielding Materials
Material Use Voltage Protection Level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V

4–8 Maintenance and Service Guide

 5
Removal and Replacement
Procedures

This chapter provides removal and replacement procedures.

There are 78 screws and screw locks, in 11 different sizes, that
must be removed, replaced, or loosened when servicing the
notebook. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix C, “Screw Listing.” for detailed information
on screw sizes, locations, and usage.

Maintenance and Service Guide 5–1

Removal and Replacement Procedures

5.1 Serial Number

Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the notebook.

Serial Number Location

5–2 Maintenance and Service Guide

 Removal and Replacement Procedures

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be
referenced when removing notebook components.

Disassembly Sequence Chart

Section Description # of Screws Removed

5.3 Preparing the notebook for

disassembly
Battery pack 0
Hard drive 4 to remove hard drive cover
0 to remove hard drive
4 to disassemble hard drive
5.4 Notebook feet 0
5.5 Optical drive 1
5.6 Memory module 1 loosened
5.7 Mini PCI communications 4 to remove hard drive cover
card

Å To prevent an unresponsive system and the display of a

warning message, install only a Mini PCI device authorized
for use in your notebook by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore notebook functionality. Then contact
Customer Care.
5.8 Switch cover 3

Maintenance and Service Guide 5–3

Removal and Replacement Procedures

Disassembly Sequence Chart (Continued)

Section Description # of Screws Removed

5.9 LED board 3

5.10 Keyboard 2
5.11 Display assembly 8
5.12 Top cover 15
5.13 Front panel LED board 0
5.14 Audio/USB board 2
5.15 Bluetooth board 0
5.16 System board Compaq Presario X6000 models:
2 screw locks and 13 screws
HP Compaq nx9600 models:
2 screw locks and 7 screws
5.17 Digital drive board 2
5.18 Speakers 2 on left speaker
2 on right speaker
5.19 Base enclosure fans 2 on left fan
3 on right fan
5.20 Modem board 1
5.21 Heat sink module 4
5.22 Processor 0

5–4 Maintenance and Service Guide

 Removal and Replacement Procedures

5.3 Preparing the Notebook for

Disassembly
Before you begin any removal or installation procedures:
1. Shut down the notebook. If you are unsure whether the
notebook is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.

Battery Pack Spare Part Number Information

Battery pack, 12-cell, 2.2-AHr 380443-001

4. Remove the battery pack by following these steps:

a. Turn the notebook upside down with the right side
toward you.

Maintenance and Service Guide 5–5

Removal and Replacement Procedures

b. Slide and hold the battery release latch 1 toward the front
of the notebook. (The left edge of the battery pack
disengages from the notebook.)
c. Lift the right edge of the battery pack up and swing it
to the left 2.
d. Remove the battery pack.

Removing the Battery Pack

Reverse the above procedure to install the battery pack.

5–6 Maintenance and Service Guide

 Removal and Replacement Procedures

5. Remove the hard drive by following these steps:

a. Loosen the four PM2.0×5.0 screws 1 that secure the
hard drive cover to the notebook.
b. Remove the hard drive cover 2.

✎ The hard drive cover is included in the Miscellaneous

Plastics Kit, spare part number 374747-001.

Removing the Hard Drive Cover

Maintenance and Service Guide 5–7

Removal and Replacement Procedures

Hard Drive Spare Part Number Information

7200-rpm
60-GB 374732-001
5400-rpm
100-GB 380258-001
80-GB 374731-001
4200-rpm
100-GB 374730-001
80-GB 374729-001
60-GB 374728-001
40-GB 378767-001

c. Grasp the mylar tab 1 on the left side of the hard drive
and slide the hard drive to the left 2 to disconnect it from
the system board.
d. Remove the hard drive 3.

Removing the Hard Drive

5–8 Maintenance and Service Guide

 Removal and Replacement Procedures

e. Remove the four PM2.5×4.0 screws 1 that secure the

hard drive frame to the hard drive.
f. Lift the frame straight up 2 to remove if from the hard
drive.

Removing the Hard Drive Frame and Connector

Reverse the above procedure to install and reassemble the

hard drive.

Maintenance and Service Guide 5–9

Removal and Replacement Procedures

5.4 Notebook Feet

The notebook feet are adhesive-backed rubber pads. The feet
are included in the Miscellaneous Plastics Kit, spare part
number 374747-001.

Replacing the Notebook Feet

5–10 Maintenance and Service Guide

 Removal and Replacement Procedures

5.5 Optical Drive

Spare Part Number Information

For use only on Compaq Presario X6000 notebook models
8X DVD±RW/R and CD-RW Combo Drive 374738-001
24X DVD/CD-RW Combo Drive 374736-001
Dual Format, Double Layer 382080-001
8X Dual Format, Light Scribe 383609-001
For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive 378519-001
24X DVD/CD-RW Combo Drive 378518-001
8X Dual Format, Light Scribe 383610-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

Maintenance and Service Guide 5–11

Removal and Replacement Procedures

2. Remove the PM2.0×8.0 screw 1 that secures the optical

drive to the notebook.
3. Insert a thin tool, such as a paper clip, into the media tray
release hole 2. (The optical drive media tray releases from
the optical drive.)
4. Use the media tray frame to slide the optical drive outward 3.
5. Remove the optical drive.

Removing the Optical Drive

Reverse the above procedure to install an optical drive.

5–12 Maintenance and Service Guide

 Removal and Replacement Procedures

5.6 Memory Module

Spare Part Number Information

1024-MB 374726-001
512-MB 374725-001
256-MB 374724-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

Maintenance and Service Guide 5–13

Removal and Replacement Procedures

2. Loosen the PM2.0×5.0 screw 1 that secures the memory

module compartment cover to the notebook.
3. Lift the left edge of the cover up and swing it to the right 2.
4. Remove the memory module compartment cover.

✎ The memory module compartment cover is included in the

Miscellaneous Plastics Kit, spare part number 374747-001.

Removing the Memory Module Compartment Cover

5–14 Maintenance and Service Guide

 Removal and Replacement Procedures

5. Spread the retaining tabs 1 on each side of the memory

module socket to release the memory module board. (The
back edge side of the board rises away from the notebook.)
6. Slide the module away from the socket at an angle 2.
7. Remove the memory module board.

✎ Note that memory modules are slotted to prevent incorrect

installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.

Maintenance and Service Guide 5–15

Removal and Replacement Procedures

5.7 Mini PCI Communications Card

Spare Part Number Information

802.11b/g, for use in most of the world (MOW) 373047-001
802.11b/g, for use in the rest of the world (ROW) 373048-001
802.11a/b/g combination card, for use in the United States 376650-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Remove the hard drive cover (refer to Section 5.3).

5–16 Maintenance and Service Guide

 Removal and Replacement Procedures

3. Disconnect the auxiliary and main 1 antenna cables from

the Mini PCI communications card.

✎ Make note of which wireless antenna cable is attached to

which antenna clip on the Mini PCI communications card
before disconnecting the cables.

4. Spread the retaining tabs 2 on each side of the Mini PCI

socket to release the Mini PCI card. (The right edge of the
card rises away from the notebook.)
5. Remove the wireless communications card by pulling the
board away from the socket at a 45-degree angle 3.

✎ Note that the Mini PCI communications card is slotted 4 to

prevent incorrect installation.

Removing a Mini PCI Communications Card

Reverse the above procedure to install a Mini PCI

communications card.

Maintenance and Service Guide 5–17

Removal and Replacement Procedures

5.8 Switch Cover

Spare Part Number Information

For use only on Compaq Presario X6000 models 374755-001
with wireless
For use only on Compaq Presario X6000 models without 380445-001
wireless
For use only on HP Compaq nx9600 models with wireless 378733-001
For use only on HP Compaq nx9600 models without wireless 380446-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Position the notebook with the rear panel toward you.
3. Remove the three PM2.0×8.0 screws from the bottom of the
notebook that secure the switch cover to the notebook.

Removing the Switch Cover Screws

5–18 Maintenance and Service Guide

 Removal and Replacement Procedures

4. Turn the notebook display-side up with the front panel

toward you.
5. Open the notebook as far as possible.
6. Lift up the left and right sides of the switch cover 1 to
detach it from the notebook.
7. Lift the front edge of the switch cover and swing it back
until it rests on the display bezel 2.

Releasing the Switch Cover

Maintenance and Service Guide 5–19

Removal and Replacement Procedures

8. Release the zero insertion force (ZIF) connector 1 to which

the LED board cable is attached and disconnect the cable 2
from the system board.

Disconnecting the LED Cable

9. Remove the switch cover.

Reverse the above procedure to install the switch cover.

5–20 Maintenance and Service Guide

 Removal and Replacement Procedures

5.9 LED Board

Spare Part Number Information

LED board (includes cable) 378772-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Remove the switch cover (refer to Section 5.8).
3. Remove the three PM2.0×3.0 screws 1 that secure the LED
board to the switch cover.
4. Remove the LED board 2.
5. Release the ZIF connector 3 to which the LED board cable
is connected and disconnect the cable 4.

Removing the LED Board

Reverse the above procedure to install the LED board.

Maintenance and Service Guide 5–21

Removal and Replacement Procedures

5.10 Keyboard

Spare Part Number Information

For use only on Compaq Presario X6000 models in the
United States 374742-001
For use only on HP Compaq nx9600 models
Brazil 378520-201 Latin America 378520-161
French Canada 378520-121 United States 378520-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Remove the switch cover (refer to Section 5.8).
3. Turn the notebook upside down with the front panel
toward you.
4. Remove the two PM2.0×8.0 screws that secure the keyboard
to the notebook.

Removing the Keyboard Screws

5–22 Maintenance and Service Guide

 Removal and Replacement Procedures

5. Turn the notebook display-side up with the front panel

toward you.
6. Open the notebook as far as possible.
7. Use a flat-bladed tool to push back the four keyboard
retention tabs. The tabs are located above the f1 and f2 keys,
above the f6 and f7 keys, above the f11 and f12 keys, and
above the end and pg up keys.

Releasing the Keyboard, Part 1

Maintenance and Service Guide 5–23

Removal and Replacement Procedures

8. Lift the rear edge of the keyboard and swing it forward until it
rests on the palm rest.

Releasing the Keyboard, Part 2

5–24 Maintenance and Service Guide

 Removal and Replacement Procedures

9. Release the zero insertion force (ZIF) connector 1 to which

the keyboard cable is connected and disconnect the keyboard
cable 2 from the system board.
10. Remove the keyboard.

Disconnecting the the Keyboard Cable

Reverse the above procedure to install the keyboard.

Maintenance and Service Guide 5–25

Removal and Replacement Procedures

5.11 Display Assembly

Spare Part Number Information

For use only on Compaq Presario X6000 notebook models
(includes wireless antenna boards and cables)
17.0-inch, WSXGA+ with Brightview 377217-001
17.0-inch, WXGA+ with Brightview 377216-001
17.0-inch, WXGA+ 377215-001
For use only on HP Compaq nx9600 models (includes
wireless antenna boards and cables)
17.0-inch, WSXGA+ with Brightview 377219-001
17.0-inch, WSXGA+ 377218-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)

5–26 Maintenance and Service Guide

 Removal and Replacement Procedures

2. Remove the wireless antenna cables from the top cover

hole 1 and from the routing channels 2 through which the
cables are routed.
3. Disconnect the display cable 3 from the system board.

Disconnecting the Display Cables

Maintenance and Service Guide 5–27

Removal and Replacement Procedures

4. Remove the four PM2.0×8.0 screws that secure the display

assembly to the notebook.

Removing the Display Screws

5–28 Maintenance and Service Guide

 Removal and Replacement Procedures

5. Position the notebook with the rear panel toward you.

CAUTION: Support the display assembly when removing the following

Ä screws. Failure to support the display assembly can result in damage to
the display assembly and other notebook components.

6. Remove the four PM2.0×8.0 screws 1 that secure the display

assembly to the notebook.
7. Lift the display assembly straight up to remove it 2.

Removing the Display Assembly

Reverse the above procedure to install the display assembly.

Maintenance and Service Guide 5–29

Removal and Replacement Procedures

5.12 Top Cover

Spare Part Number Information

Top covers (include TouchPad)
For use only on Compaq Presario X6000 notebook models 374751-001
For use only on HP Compaq nx9600 models 378770-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
2. Turn the notebook upside down with the front panel
toward you.

5–30 Maintenance and Service Guide

 Removal and Replacement Procedures

3. Remove the seven PM2.0×8.0 screws 1 on the surface of the

base enclosure and the four PM2.0×8.0 screws 2 in the
battery bay.

Removing the Top Cover Screws

Maintenance and Service Guide 5–31

Removal and Replacement Procedures

4. Turn the notebook top-side up with the front panel

toward you.
5. Release the ZIF connector 1 to which the TouchPad cable
is connected and disconnect the TouchPad cable 2 from
the system board.
6. Disconnect the display switch module cable 3 from the
system board.

Disconnecting the TouchPad and Display Lid Switch Cables

5–32 Maintenance and Service Guide

 Removal and Replacement Procedures

7. Remove the four PM2.0×8.0 screws that secure the base

enclosure to the notebook.

Removing the Top Cover Screw

Maintenance and Service Guide 5–33

Removal and Replacement Procedures

8. Lift the right side of the top cover up and to the left 1 until it
detaches from the notebook.
9. Lift the top cover straight up 2 to remove it.

Removing the Top Cover

Reverse the above procedure to install the top cover.

5–34 Maintenance and Service Guide

 Removal and Replacement Procedures

5.13 Front Panel LED Board

Spare Part Number Information

Front panel LED board (includes cable) 378774-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)

Maintenance and Service Guide 5–35

Removal and Replacement Procedures

2. Disconnect the front panel LED board cable 1 from the low
insertion force (LIF) connector on the system board.
3. Remove the front panel LED board 2 from the clip in the
base enclosure.

Removing the Front Panel LED Board

Reverse the above procedure to install the front panel LED board.

5–36 Maintenance and Service Guide

 Removal and Replacement Procedures

5.14 Audio/USB Board

Spare Part Number Information

Audio/USB board 374761-001
Audio/USB board cable 433822-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. Front panel LED board (refer to Section 5.13)

Maintenance and Service Guide 5–37

Removal and Replacement Procedures

2. Disconnect the audio/USB board cable 1 from the system

board.
3. Remove the two PM2.0×8.0 screws 2 that secure the
audio/USB board to the base enclosure.
4. Remove the audio/USB board cable from the base enclosure
clips 3 through which it is routed.
5. Remove the audio/USB board 4.

Removing the Audio/USB Board

Reverse the above procedure to install the audio/USB board.

5–38 Maintenance and Service Guide

 Removal and Replacement Procedures

5.15 Bluetooth Board

Spare Part Number Information

Broadcomm Bluetooth wireless card (includes cable) 376651-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)

Maintenance and Service Guide 5–39

Removal and Replacement Procedures

2. Disconnect the Bluetooth board cable 1 from the system

board.
3. Remove the Bluetooth board 4.

Removing the Bluetooth Board

Reverse the above procedure to install the Bluetooth board.

5–40 Maintenance and Service Guide

 Removal and Replacement Procedures

5.16 System Board

Spare Part Number Information

For use on Compaq Presario X6000 models (includes PC
Card cage and expansion port bracket
M24P with 256 MB RAM 374711-001
M24P with 128 MB RAM 374709-001
M22P with 64 MB RAM 374707-001
For use on HP Compaq nx9600 models
M24P with 128 MB RAM 377209-001
M22P with 64 MB RAM 377208-001

✎ All system board spares kits include a disk cell RTC battery.
✎ When replacing the system board, ensure that the following
components are removed from the defective system board and
installed on the replacement system board:
■ Memory modules (refer to Section 5.6)
■ Mini PCI communications card (refer to Section 5.7)
■ Bluetooth board (refer to Section 5.15)
■ Modem board (refer to Section 5.20)
■ Heat sink module (refer to Section 5.21)
■ Processor (refer to Section 5.22)

Maintenance and Service Guide 5–41

Removal and Replacement Procedures

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Switch cover (refer to Section 5.8)
c. Keyboard (refer to Section 5.10)
d. Display assembly (refer to Section 5.11)
e. Top cover (refer to Section 5.12)
2. Turn the notebook upside down with the front toward you.
3. Disconnect the fan cable from the system board through the
memory module compartment.

Disconnecting the Fan Cable

5–42 Maintenance and Service Guide

 Removal and Replacement Procedures

4. Turn the notebook top-side up with the front panel

toward you.
5. Disconnect the following cables from the system board:
1 Left speaker cable
2 Front panel LED board cable
3 Digital drive board cable
4 Right speaker cable
5 Audio/USB board cable

Disconnecting the System Board Cables, Part 1

Maintenance and Service Guide 5–43

Removal and Replacement Procedures

6. Disconnect the fan cable 1 and the Bluetooth board cable 2

from the system board.

Disconnecting the System Board Cables, Part 2

5–44 Maintenance and Service Guide

 Removal and Replacement Procedures

7. Position the notebook with the rear panel toward you.

8. Remove the following:
1 two HM5.0×9.0 screw locks on each side of the external
monitor connector
2 five PM2.0×8.0 screws that secure the system board to the
base enclosure
3 two PM2.0×8.0 screws that secure the heat sink module to
the base enclosure

Removing the System Board Screws and Screw Locks

Maintenance and Service Guide 5–45

Removal and Replacement Procedures

9. Position the notebook with the front panel toward you.

10. Lift the front edge of the system board until it clears the
base enclosure 1.
11. Slide the system board forward at an angle and remove it 2.

Removing the System Board

5–46 Maintenance and Service Guide

 Removal and Replacement Procedures

12. Remove the RTC battery from the socket on the system board
and install it in the socket on the replacement system board.

Removing the RTC Battery

Maintenance and Service Guide 5–47

Removal and Replacement Procedures

✎ An expansion port bracket and PC Card cage designed

specifically for the Compaq Presario X6000 are included with
the replacement system board. Follow steps 13 through 20 to
remove the expansion port bracket and PC Card cage that are
already installed on the replacment system board and replace
them with the bracket and cage designed for the
Compaq Presario X6000.

13. Position the system board with the expansion port and
PC Card slot toward you.
14. Remove the two SM1.5×9.0 shoulder screws 1 on each side
of the expansion port.
15. Remove the expansion port bracket 2.

Removing the Expansion Port Bracket

16. Install the replacement expansion port bracket.

5–48 Maintenance and Service Guide

 Removal and Replacement Procedures

17. Remove the two PM1.5×4.0 screws 1 and the two

PM1.5×14.0 screws 2 that secure the PC Card cage to the
system board.

Removing the PC Card Cage Screws

Maintenance and Service Guide 5–49

Removal and Replacement Procedures

18. Turn the system board upside down.

19. Lift the PC Card cage straight up to disconnect it from the
system board.

Removing the PC Card Cage

20. Install the replacement PC Card cage.

Reverse the above procedures to install the system board.

5–50 Maintenance and Service Guide

 Removal and Replacement Procedures

5.17 Digital Drive Board

Spare Part Number Information

Digital drive board (includes cable) 374759-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)

Maintenance and Service Guide 5–51

Removal and Replacement Procedures

2. Remove the two PM2.0×4.0 screws 1 that secure the digital

drive board to the base enclosure.
3. Remove the digital drive board 2.

Removing the Digital Drive Board

Reverse the above procedure to install the digital drive board.

5–52 Maintenance and Service Guide

 Removal and Replacement Procedures

5.18 Speakers

Spare Part Number Information

Left and right speakers 378522-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
❏ Optical drive (refer to Section 5.5)
❏ Memory module compartment cover (refer to Section 5.6)
❏ Mini PCI compartment cover (refer to Section 5.7)
❏ Switch cover (refer to Section 5.8)
❏ Keyboard (refer to Section 5.10)
❏ Display assembly (refer to Section 5.11)
❏ Top cover (refer to Section 5.12)
❏ System board (refer to Section 5.16)
❏ Digital drive board (refer to Section 5.17)
2. Position the notebook with the rear panel toward you.

Maintenance and Service Guide 5–53

Removal and Replacement Procedures

3. Remove the two PM2.0×4.0 screws 1 that secure the left

speaker to the base enclosure.
4. Remove the left speaker 3.

Removing the Left Speaker

5–54 Maintenance and Service Guide

 Removal and Replacement Procedures

5. Remove the PM1.5×3.5 screw 1 and PM2.0×4.0 screw 2

that secure the right speaker to the base enclosure.
6. Lift the right side of the right speaker 2, then slide the
speaker to the right to remove it 3.

Removing the Right Speaker

Reverse the above procedure to install the speakers.

Maintenance and Service Guide 5–55

Removal and Replacement Procedures

5.19 Base Enclosure Fans

Spare Part Number Information

Base enclosure middle fan 380029-001
Base enclosure right fan 380028-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)

5–56 Maintenance and Service Guide

 Removal and Replacement Procedures

2. Remove the two PM2.0×8.0 screws 1 that secure the base

enclosure middle fan assembly to the base enclosure.
3. Remove the three PM2.0×8.0 screws 2 that secure the base
enclosure right fan assembly to the base enclosure.
4. Remove the middle 3 and right fans 4.

Removing the Base Enclosure Fans

Reverse the above procedure to install the base enclosure fans.

Maintenance and Service Guide 5–57

Removal and Replacement Procedures

5.20 Modem Board

Spare Part Number Information

Modem board 374758-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
2. Turn the system board upside down with the external monitor
connector toward you.

5–58 Maintenance and Service Guide

 Removal and Replacement Procedures

3. Remove the PM2.0×3.0 screw 1 that secures the modem

board to the system board.
4. Remove the modem board 2.

Removing the Modem Board

Reverse the above procedure to install the modem board.

Maintenance and Service Guide 5–59

Removal and Replacement Procedures

5.21 Heat Sink Module

Spare Part Number Information

Heat sink module (includes fan and thermal paste) 380031-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)

5–60 Maintenance and Service Guide

 Removal and Replacement Procedures

2. Disconnect the fan cable from the system board 1.

3. According to the 1, 2, 3, 4 sequence stamped into the heat
sink module, loosen the four PM2.0×12.0 spring-loaded
shoulder screws 2 that secure the heat sink module to the
system board.
4. Lift the heat sink module and remove it 3.

✎ Due to the adhesive quality of the thermal paste located

between the heat sink module and processor, it may be
necessary to move the module from side to side to detach the
module from the processor.

Removing the Heat Sink Module

Reverse the above procedure to install the heat sink module.

Maintenance and Service Guide 5–61

Removal and Replacement Procedures

5.22 Processor

Spare Part Number Information

Intel Pentium 4 560 (3.6-GHz) 377213-001
Intel Pentium 4 550 (3.4-GHz) 374718-001
Intel Pentium 4 540 (3.2-GHz) 374717-001
Intel Pentium 4 530 (3.0-GHz) 374716-001
Intel Pentium 4 520 (2.8-GHz) 374715-001

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
i. Heat sink module (refer to Section 5.21)

5–62 Maintenance and Service Guide

 Removal and Replacement Procedures

CAUTION: The processor release arm is under spring tension. Do not

Ä let go of the arm when removing or installing the processor. Failure to
follow this caution can result in damage to the processor and system
board.

2. Slide the tip of the processor release arm to the right 1 until
it clears the stop on the socket 2.
3. Manually swing the arm up and back as far as it will
freely go 3.

Disengaging the Processor Release Arm

Maintenance and Service Guide 5–63

Removal and Replacement Procedures

4. Swing the processor socket cover up and forward 1.

5. Lift the processor straight up to remove it 2.

✎ The gold triangle 3 on the processor should be aligned in the

front right corner when you install the processor.

Removing the Processor

Reverse the above procedure to install theprocessor.

5–64 Maintenance and Service Guide

 6
Specifications

This chapter provides physical and performance specifications.

Table 6-1
Notebook
Dimensions
Height
Front 4.46 cm 1.76 in
Rear 5.06 cm 1.99 in
Width 39.80 cm 15.67 in
Depth 28.29 cm 11.14 in
Weight 4.22 kg 9.3 lb
Stand-alone power requirements
Operating voltage 19.0 V dc @ 7.1 A/9.5 A – 135 W/180 W
Operating current 7.1 A/9.5 A

Maintenance and Service Guide 6–1

Specifications

Table 6-1
Notebook (Continued)
Temperature
HP Compaq nx9600 Notebook PC
Operating (not writing to 0°C to 35°C 32°F to 95°F
optical disc)
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Compaq Presario X6000 Notebook PC
Operating 10°C to 35°C 50°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%
Nonoperating 5% to 95%, 38.7°C (101.6°F) maximum
wet bulb temperature
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft
Shock
Operating 125 g, 2 ms, half-sine
Nonoperating 200 g, 2 ms, half-sine

Random Vibration
Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate

✎ Applicable product safety standards specify thermal limits for plastic

surfaces. The notebook operates well within this range of temperatures.

6–2 Maintenance and Service Guide

 Specifications

Table 6-2
17.0-inch, WSXGA+WVA Brightview Display
Dimensions
Height 23.00 cm 9.06 in
Width 36.80 cm 14.49 in
Diagonal 43.40 cm 17.09 in
Number of colors Up to 16.8 million
Contrast ratio 200:1
Brightness 180 nits typical
Pixel resolution
Pitch 0.197 × 0.197 mm
Format 1680 × 1050
Configuration RGB vertical stripe
Backlight Edge lit
Character display 80 × 25
Total power consumption 4W
Viewing angle +/-65° horizontal, +/-50° vertical typical

Maintenance and Service Guide 6–3

Specifications

Table 6-3
17.0-inch, WXGA+WVA Brightview Display
Dimensions
Height 23.00 cm 9.06 in
Width 36.80 cm 14.49 in
Diagonal 43.40 cm 17.09 in
Number of colors Up to 16.8 million
Contrast ratio 200:1
Brightness 180 nits typical
Pixel resolution
Pitch 0.259 × 0.259 mm
Format 1280 × 800
Configuration RGB vertical stripe
Backlight Edge lit
Character display 80 × 25
Total power consumption 4W
Viewing angle +/-40° horizontal, +20/-40° vertical
typical

6–4 Maintenance and Service Guide

 Specifications

Table 6-4
Hard Drives, Part 1
100-GB* 100-GB* 80-GB* 80-GB*
Dimensions
Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm
Width 70 mm 70 mm 70 mm 70 mm
Weight 99 g 102 g 99 g 99 g
Interface type ATA-5 ATA-5 ATA-5 ATA-5
Transfer rate
Synchronous 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec
(maximum)
Security ATA security ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track 3 ms 3 ms 3 ms 3 ms
Average 13 ms 13 ms 13 ms 13 ms
Maximum 24 ms 24 ms 24 ms 24 ms
Logical blocks† 195,364,233 195,364,233 156,301,488 156,301,488
Disk rotational 5400 rpm 4200 rpm 5400 rpm 4200 rpm
speed
Operating 5°C to 55°C (41°F to 131°F)
temperature

✎ Certain restrictions and exclusions apply. Consult Customer Care

for details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.

Maintenance and Service Guide 6–5

Specifications

Table 6-5
Hard Drives, Part 2
60-GB* 60-GB* 40-GB*
Dimensions
Height 9.5 mm 9.5 mm 9.5 mm
Width 70 mm 70 mm 70 mm
Weight 102 g 99 g 99 g
Interface type ATA-5 ATA-5 ATA-5
Transfer rate
Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec
Security
ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track 3 ms 3 ms 3 ms
Average 13 ms 13 ms 13 ms
Maximum 24 ms 24 ms 24 ms
Logical blocks† 117,210,240 117,210,240 78,140,160
Disk rotational speed 7200 rpm 4200 rpm 4200 rpm
Operating 5°C to 55°C (41°F to 131°F)
temperature

✎ Certain restrictions and exclusions apply. Consult Customer Care

for details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.

6–6 Maintenance and Service Guide

 Specifications

Table 6-6
Primary 12-cell, Li-Ion Battery Pack
Dimensions
Height 2.00 cm 0.79 in
Width 15.80 cm 6.22 in
Depth 11.90 cm 4.69 in
Weight 0.34 kg 0.75 lb
Energy
Voltage 148. V
Amp-hour capacity 6.6 Ah
Watt-hour capacity 48 Wh
Temperature
Operating 5°C to 45°C 41°F to 113°F
Nonoperating 0°C to 60°C 32°F to 140°F

Maintenance and Service Guide 6–7

Specifications

Table 6-7
24X DVD/CD-RW Combo Drive
Applicable disk Read: Write:
DVD-R, DVD-RW, CD-R and CD-RW
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-18),
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2,
Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge
Center hole diameter 1.5 cm (0.59 in)
Disk diameter
Standard disc 12 cm (4.72 in)
Mini disc 8 cm (3.15 in)

6–8 Maintenance and Service Guide

 Specifications

Table 6-7
24X DVD/CD-RW Combo Drive (Continued)
Disk thickness 1.2 mm (0.047 in)
Track pitch 0.74 µm
Access time CD media DVD media
Random < 110 ms < 130 ms
Full stroke < 210 ms < 225 ms
Audio output level Line-out, 0.7 V rms
Cache buffer 2 MB
Data transfer rate
CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate)
CD-RW (10X) 1500 KB/s (150 KB/s at 1X CD rate)
CD-ROM (24X) 3600 KB/s (150 KB/s at 1X CD rate)
DVD (8X) 10,800 KB/s (1352 KB/s at 1X DVD rate)
Multiword DMA mode 2 16.6 MB/s
Startup time < 15 seconds
Stop time < 6 seconds

Maintenance and Service Guide 6–9

Specifications

Table 6-8
8X DVD±RW/R and CD-RW Combo Drive
Applicable disk Read: Write:
DVD-R, DVD-RW, CD-R and CD-RW
DVD-ROM (DVD-5, DVD-R and
DVD-9, DVD-10, DVD-RW
DVD-18),
CD-ROM (Mode 1
and 2)
CD Digital Audio
CD-XA ready (Mode
2, Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single
and multisession)
CD-Bridge
Center hole diameter 1.5 cm (0.59 in)
Disk diameter
Standard disc 12 cm (4.72 in)
Mini disc 8 cm (3.15 in)

6–10 Maintenance and Service Guide

 Specifications

Table 6-8
8X DVD±RW/R and CD-RW Combo Drive (Continued)
Disk thickness 1.2 mm (0.047 in)
Track pitch 0.74 µm
Access time CD DVD
Random < 175 ms < 230 ms
Full stroke < 285 ms < 335 ms
Audio output level Audio-out, 0.7 Vrms
Cache buffer 2 MB
Data transfer rate
CD-R (16X) 2,400 KB/s (150 KB/s at 1X CD rate)
CD-RW (8X) 1,200 KB/s (150 KB/s at 1X CD rate)
CD-ROM (24X) 3,600 KB/s (150 KB/s at 1X CD rate)
DVD (8X) 10,800 KB/s (1,352 KB/s at 1X DVD rate)
DVD-R (4X) 5,400 KB/s (1,352 KB/s at 1X DVD rate)
DVD-RW (2X) 2,700 KB/s (1,352 KB/s at 1X DVD rate)
Multiword DMA mode 2 16.6 MB/s
Startup time < 15 seconds
Stop time < 6 seconds

Maintenance and Service Guide 6–11

Specifications

Table 6-9
System DMA
Hardware DMA System Function
DMA0 not applicable
DMA1* not applicable
DMA2* not applicable
DMA3 not applicable
DMA4 Direct memory access controller
DMA5* Available for PC Card
DMA6 Not assigned
DMA7 Not assigned
*PC Card controller can use DMA 1, 2, or 5.

6–12 Maintenance and Service Guide

 Specifications

Table 6-10
System Interrupts
Hardware IRQ System Function
IRQ0 System timer
IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2 Cascaded
IRQ3 Intel 82801DB/DBM USB2 Enhanced Host
Controller—24CD
IRQ4 COM1
IRQ5* Conexant AC—Link Audio
Intel 82801DB/DBM SMBus Controller—24C3
Data Fax Modem with SmartCP
IRQ6 Diskette drive
IRQ7* Parallel port
IRQ8 System CMOS/real time clock
IRQ9* Microsoft ACPI-compliant system
IRQ10* Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.

Maintenance and Service Guide 6–13

Specifications

Table 6-10
System Interrupts (Continued)
Hardware IRQ System Function
IRQ11 Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 cardbus controller
IRQ12 Synaptics PS/2 touch pad
IRQ13 Numeric data processor
IRQ14 Primary IDE channel
IRQ15 Secondary IDE channel

✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

6–14 Maintenance and Service Guide

 Specifications

Table 6-11
System I/O Addresses
I/O Address (hex) System Function (shipping configuration)
000 - 00F DMA controller no. 1
010 - 01F Unused
020 - 021 Interrupt controller no. 1
022 - 024 Opti chipset configuration registers
025 - 03F Unused
02E - 02F 87334 “Super I/O” configuration for CPU
040 - 05F Counter/timer registers
044 - 05F Unused
060 Keyboard controller
061 Port B
062 - 063 Unused
064 Keyboard controller
065 - 06F Unused
070 - 071 NMI enable/RTC
072 - 07F Unused
080 - 08F DMA page registers
090 - 091 Unused
092 Port A
093 - 09F Unused
0A0 - 0A1 Interrupt controller no. 2

Maintenance and Service Guide 6–15

Specifications

Table 6-11
System I/O Addresses (Continued)
I/O Address (hex) System Function (shipping configuration)
0A2 - 0BF Unused
0C0 - 0DF DMA controller no. 2
0E0 - 0EF Unused
0F0 - 0F1 Coprocessor busy clear/reset
0F2 - 0FF Unused
100 - 16F Unused
170 - 177 Secondary fixed disk controller
178 - 1EF Unused
1F0 - 1F7 Primary fixed disk controller
1F8 - 200 Unused
201 Joystick (decoded in ESS1688)
202 - 21F Unused
220 - 22F Entertainment audio
230 - 26D Unused
26E - 26 Unused
278 - 27F Unused
280 - 2AB Unused
2A0 - 2A7 Unused
2A8 - 2E7 Unused
2E8 - 2EF Reserved serial port

6–16 Maintenance and Service Guide

 Specifications

Table 6-11
System I/O Addresses (Continued)
I/O Address (hex) System Function (shipping configuration)
2F0 - 2F7 Unused
2F8 - 2FF Infrared port
300 - 31F Unused
320 - 36F Unused
370 - 377 Secondary diskette drive controller
378 - 37F Parallel port (LPT1/default)
380 - 387 Unused
388 - 38B FM synthesizer—OPL3
38C - 3AF Unused
3B0 - 3BB VGA
3BC - 3BF Reserved (parallel port/no EPP support)
3C0 - 3DF VGA
3E0 - 3E1 PC Card controller in CPU
3E2 - 3E3 Unused
3E8 - 3EF Internal modem
3F0 - 3F7 “A” diskette controller
3F8 - 3FF Serial port (COM1/default)
CF8 - CFB PCI configuration index register (PCIDIVO-1)
CFC - CFF PCI configuration data register (PCIDIVO-1)

Maintenance and Service Guide 6–17

Specifications

Table 6-12
System Memory Map
Size Memory Address System Function
640 KB 00000000-0009FFFF Base memory
128 KB 000A0000-000BFFFF Video memory
48 KB 000C0000-000CBFFF Video BIOS
160 KB 000C8000-000E7FFF Unused
64 KB 000E8000-000FFFFF System BIOS
15 MB 00100000-00FFFFFF Extended memory
58 MB 01000000-047FFFFF Super extended memory
58 MB 04800000-07FFFFFF Unused
2 MB 08000000-080FFFFF Video memory (direct access)
4 GB 08200000-FFFEFFFF Unused
64 KB FFFF0000-FFFFFFFF System BIOS

6–18 Maintenance and Service Guide

 A
Connector Pin Assignments

Table A-1
Universal Serial Bus

Pin Signal Pin Signal

1 +5 VDC 3 Data +
2 Data – 4 Ground

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-2
RJ-45 (Network)

Pin Signal Pin Signal

1 Transmit + 5 Unused
2 Transmit – 6 Receive –
3 Receive + 7 Unused
4 Unused 8 Unused

Table A-3
S-Video-Out

1 2 3

4 56 7
Pin Signal Pin Signal
1 S-VHS color (C) signal 5 TV-CD
2 Composite video signal 6 S-VHS intensity ground
3 S-VHS intensity (Y) signal 7 Composite video ground
4 S-VHS color ground

A–2 Maintenance and Service Guide

 Connector Pin Assignments

Table A-4
External Monitor

Pin Signal Pin Signal

1 Red analog 9 +5 VDC
2 Green analog 10 Ground
3 Blue analog 11 Monitor detect
4 Not connected 12 DDC 2B data
5 Ground 13 Horizontal sync
6 Ground analog 14 Vertical sync
7 Ground analog 15 DDC 2B clock
8 Ground analog

Maintenance and Service Guide A–3

Connector Pin Assignments

Table A-5
RJ-11 (Modem)

Pin Signal Pin Signal

1 Unused 4 Unused
2 Tip 5 Unused
3 Ring 6 Unused

A–4 Maintenance and Service Guide

 Connector Pin Assignments

Table A-6
Audio-In (Microphone)

Pin Signal Pin Signal

1 Audio signal in 3 Ground
2 Audio signal in

Maintenance and Service Guide A–5

Connector Pin Assignments

Table A-7
Audio-Out (Headphone)

Pin Signal Pin Signal

1 Audio out, left channel 3 Ground
2 Audio out, right channel

A–6 Maintenance and Service Guide

 B
Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the notebook meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the notebook is used.

Maintenance and Service Guide B–1

Power Cord Set Requirements

General Requirements
The requirements listed below are applicable to all countries.
■ The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
■ All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.
■ The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
■ The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the notebook.

B–2 Maintenance and Service Guide

 Power Cord Set Requirements

Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country Accredited Agency Applicable Note Number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
The Netherlands KEMA 1
Norway NEMKO 1
Sweden SEMKO 1
Switzerland SEV 1

Maintenance and Service Guide B–3

Power Cord Set Requirements

3-Conductor Power Cord Set Requirements (Continued)

Country Accredited Agency Applicable Note Number
United Kingdom BSI 1
United States UL 2

✎
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and
registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.

B–4 Maintenance and Service Guide

 C
Screw Listing

This appendix provides specification and reference information

for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 374745-001.

Maintenance and Service Guide C–1

Screw Listing

Table C-1
Phillips PM2.0×5.0 Screw

Head
mm Color Qty. Length Thread Width
Black 5 5.0 mm 2.0 mm 4.0 mm

Where used:
1 One screw that secures the memory module compartment cover to the
notebook (screw is captured on the cover by a C clip;
documented in Section 5.6)
2 Four screws that secure the hard drive cover to the notebook (screws are
captured on the cover by C clips; documented in Section 5.3)

Phillips M2.0×5.0 Screw Locations

C–2 Maintenance and Service Guide

 Screw Listing

Table C-2
Phillips PM2.5×4.0 Screw

Head
mm Color Qty. Length Thread Width
Silver 4 4.0 mm 2.5 mm 4.0 mm

Where used:
Four screws that secure the hard drive frame to the hard drive
(documented in Section 5.3)

Phillips M2.5×4.0 Screw Locations

Maintenance and Service Guide C–3

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw

Head
mm Color Qty. Length Thread Width
Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:
1 One screw that secures the optical drive to the notebook
(documented in Section 5.5)
2 Three screws that secure the switch cover to the notebook
(documented in Section 5.8)
3 Two screws that secure the keyboard to the notebook
(documented in Section 5.10)

Phillips M2.0×8.0 Screw Location

C–4 Maintenance and Service Guide

 Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

Head
mm Color Qty. Length Thread Width
Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:
1 Four screws that secure the display assembly to the notebook
(documented in Section 5.11)
2 Four screws that secure the top cover to the notebook
(documented in Section 5.12)

Phillips M2.0×8.0 Screw Locations

Maintenance and Service Guide C–5

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

Head
mm Color Qty. Length Thread Width
Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:
Four screws that secure the display assembly to the notebook
(documented in Section 5.11)

Phillips M2.0×8.0 Screw Locations

C–6 Maintenance and Service Guide

 Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

Head
mm Color Qty. Length Thread Width
Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:
Eleven screws that secure the top cover to the notebook
(documented in Section 5.12)

Phillips M2.0×8.0 Screw Locations

Maintenance and Service Guide C–7

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

Head
mm Color Qty. Length Thread Width
Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:
Two screws that secure the audio/USB board to the notebook
(documented in Section 5.14)

Phillips M2.0×8.0 Screw Locations

C–8 Maintenance and Service Guide

 Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

Head
mm Color Qty. Length Thread Width
Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:
Seven screws that secure the system board to the notebook
(documented in Section 5.16)

Phillips M2.0×8.0 Screw Location

Maintenance and Service Guide C–9

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

Head
mm Color Qty. Length Thread Width
Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:
1 Two screws that secure the base enclosure small fan to the notebook
(documented in Section 5.19)
2 Three screws that secure the base enclosure large fan to the notebook
(documented in Section 5.19)

Phillips M2.0×8.0 Screw Locations

C–10 Maintenance and Service Guide

 Screw Listing

Table C-4
Phillips PM2.0×3.0 Screw

Head
mm Color Qty. Length Thread Width
Black 4 3.0 mm 2.0 mm 4.0 mm

Where used:
Three screws that secure the LED board to the notebook
(documented in Section 5.9)

Phillips M2.0×3.0 Screw Locations

Maintenance and Service Guide C–11

Screw Listing

Table C-4
Phillips PM2.0×3.0 Screw (Continued)

Head
mm Color Qty. Length Thread Width
Black 4 3.0 mm 2.0 mm 4.0 mm

Where used:
One screw that secures the modem board to the notebook
(documented in Section 5.20)

Phillips M2.0×3.0 Screw Locations

C–12 Maintenance and Service Guide

 Screw Listing

Table C-5
Hex Socket HM5.0×9.0 Screw Lock

Head
mm Color Qty. Length Thread Width
Silver 2 9.0 mm 2.5 mm 5.0 mm

Where used:
Two screw locks that secure the system board to the notebook
(documented in Section 5.16)

Hex Socket HM5.0×9.0 Screw Lock Locations

Maintenance and Service Guide C–13

Screw Listing

Table C-6
Phillips PM2.0×4.0 Screw

Head
mm Color Qty. Length Thread Width
Silver 5 4.0 mm 2.0 mm 4.0 mm

Where used:
1 Two screws that secure the digital drive board to the notebook
(documented in Section 5.17)
2 Two screws that secure the left speaker to the notebook
(documented in Section 5.18)
3 One screw that secures the right speaker to the notebook
(documented in Section 5.18)

Phillips M2.0×4.0 Screw Locations

C–14 Maintenance and Service Guide

 Screw Listing

Table C-7
Slotted SM1.5×9.0 Shoulder Screw

Head
mm Color Qty. Length Thread Width
Silver 2 9.0 mm 1.5 mm 2.0 mm

Where used:
Two screws that secure the expansion port bracket to the system board on
Compaq Presario X6000 notebooks (documented in Section 5.16)

Slotted M1.5×9.0 Shoulder Screw Location

Maintenance and Service Guide C–15

Screw Listing

Table C-8
Phillips PM1.5×4.0 Screw

Head
mm Color Qty. Length Thread Width
Silver 2 4.0 mm 1.5 mm 4.0 mm

Where used:
Two screws that secure the PC Card cage to the system board on
Compaq Presario X6000 notebooks (documented in Section 5.16)

Phillips M1.5×4.0 Screw Location

C–16 Maintenance and Service Guide

 Screw Listing

Table C-9
Phillips PM1.5×14.0 Screw

Head
mm Color Qty. Length Thread Width
Black 2 14.0 mm 1.5 mm 4.0 mm

Where used:
Two screws that secure the PC Card cage to the system board on
Compaq Presario X6000 notebooks (documented in Section 5.16)

Phillips M1.5×14.0 Screw Location

Maintenance and Service Guide C–17

Screw Listing

Table C-10
Phillips PM1.5×3.5 Screw

Head
mm Color Qty. Length Thread Width
Silver 1 3.5 mm 1.5 mm 3.5 mm

Where used:
One screw that secures the right speaker to the notebook
(documented in Section 5.18)

Phillips M1.5×3.5 Screw Location

C–18 Maintenance and Service Guide

 Screw Listing

Table C-11
Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw

Head
mm Color Qty. Length Thread Width
Silver 4 12.0 mm 2.0 mm 6.0 mm

Where used:
Four screws that secure the heat sink module to the notebook
(documented in Section 5.21)

Phillips M2.0×12.0 Spring-Loaded Shoulder Screw Locations

Maintenance and Service Guide C–19

 Index

1394 port 1–7 battery pack

removal 5–5
A
spare part number 3–9,
AC adapter, spare part
3–22, 5–5
numbers 3–13, 3–19, 3–22
specifications 6–7
arrow keys 1–11
battery pack release latch 1–17
audio troubleshooting 2–21
Bluetooth board
audio/USB board
removal 5–39
removal 5–37
spare part number 3–5,
spare part number 3–5,
3–20, 5–39
3–20, 5–37
bottom components 1–16
audio/USB board cable, spare
part number 3–5, 3–22, 5–37 C
audio-in (microphone) jack cables, service considerations
location 1–8 4–2
pin assignments A–5 caps lock key 1–11
audio-out (headphone) jack caps lock light 1–12
location 1–8 CD-ROM drive
pin assignments A–6 OS not loading 2–20
precautions 4–3
B
components
base enclosure, spare part
bottom 1–16
number 3–7, 3–20
front 1–5
battery bay 1–17
keyboard 1–9, 1–10
battery light 1–5
left-side 1–8
rear 1–8
right-side 1–6

Maintenance and Service Guide Index–1

Index

top 1–14 display assembly

upper keyboard 1–12 removal 5–26
Computer Setup spare part numbers 3–3,
Advanced Menu 2–4 3–20, 3–21, 5–26
Main Menu 2–2 specifications 6–3, 6–4
overview 2–1 display release button 1–5
Security Menu 2–3 DMA specifications 6–12
Tools Menu 2–4 drive activity light 1–5
connector pin assignments drives, preventing damage 4–3
external monitor A–3 Dual Format, Double Layer
headphone A–6 optical drive, spare part
microphone A–5 number 3–7, 3–22, 5–11
monitor A–3 Dual Format, Light Scribe
RJ-11 (modem) A–4 optical drive, spare part
RJ-45 (network) A–2 number 3–7, 3–22, 5–11
S-Video-out A–2 DVD/CD-RW Combo Drive
Universal Serial Bus (USB) spare part number 3–7,
A–1 3–11, 3–19, 3–21, 5–11
connectors, service specifications 6–8
considerations 4–2 DVD±RW/R and CD-RW
Combo Drive
D
spare part number 3–7,
design overview 1–18
3–11, 3–19, 3–21, 5–11
digital drive bay 1–7
specifications 6–10
digital drive board
DVD-ROM drive
removal 5–51
OS not loading 2–20
spare part number 3–7,
precautions 4–3
3–11, 3–20, 5–51
digital drive eject button 1–7 E
Digital Media Slot 1–6 electrostatic discharge 4–4,
disassembly sequence chart 4–8
5–3 exhaust vents 1–8, 1–9, 1–12,
diskette drive, OS not loading 1–16
2–19 expansion base,
diskette drive, USB, spare part troubleshooting 2–14
number 3–11 expansion port 2 1–7

Index–2 Maintenance and Service Guide

 Index

ExpressCard slot 1–6 nonfunctioning pointing

external monitor port device 2–25
location 1–9 OS not loading 2–15
pin assignments A–3 fn key 1–11
front components 1–5
F
front panel LED board
f1 to f12 keys 1–11
removal 5–35
fan
spare part number 3–9,
locations 1–17
3–22, 5–35
removal 5–56
spare part numbers 3–5, G
3–22, 5–56 grounding equipment and
features 1–2 methods 4–7
feet
H
locations 5–10
hard drive
flowcharts, troubleshooting
OS not loading 2–16
no audio 2–21, 2–22
precautions 4–3
no network/modem
removal 5–7
connection 2–26
spare part numbers 3–7,
no OS loading 2–15
3–11, 3–19, 3–21, 3–22
no OS loading from
specifications 6–5, 6–6
CD-ROM/DVD-ROM
hard drive bay 1–17
Drive 2–20
hard drive cover
no OS loading from
removal 5–7
diskette drive 2–19
headphone jack
no OS loading from hard
location 1–8
drive 2–16, 2–17, 2–18
pin assignments A–6
no power 2–8, 2–10, 2–11
headset, spare part number
no video 2–12, 2–13
3–13, 3–17
nonfunctioning device
heat sink module
2–23
removal 5–60
nonfunctioning expansion
spare part number 3–5,
base 2–14
3–22, 5–60
nonfunctioning keyboard
2–24

Maintenance and Service Guide Index–3

Index

I memory module compartment

I/O address specifications cover
6–15 removal 5–14
interrupt specifications 6–13 Memory Reader 1–6
Memory Reader light 1–15
K
microphone jack
keyboard
location 1–8
removal 5–22
pin assignments A–5
spare part numbers 3–3,
Mini PCI communications
3–19, 3–21, 5–22
card
troubleshooting 2–24
removal 5–16
keyboard components 1–9,
spare part numbers 3–9,
1–10
3–17, 3–20, 5–16
keypad keys 1–11
Mini PCI compartment 1–17
L Miscellaneous Plastics Kit
label area 1–17 components 3–9, 3–12,
LED board 3–19
removal 5–21 spare part number 3–9,
spare part number 3–3, 3–19
3–22, 5–21 Miscellaneous Screw Kit,
left-side components 1–8 spare part number 3–13
Logo Kit, spare part numbers modem board
3–13, 3–19, 3–22 removal 5–58
spare part number 3–5,
M
3–20, 5–58
mass storage devices, spare
modem jack
part numbers 3–10
location 1–7
memory map specifications
pin assignments A–4
6–18
modem, troubleshooting 2–26
memory module
monitor port
removal 5–13
location 1–9
spare part numbers 3–9,
pin assignments A–3
3–18, 3–19, 5–13
mouse, spare part number
memory module compartment
3–13, 3–16
1–17

Index–4 Maintenance and Service Guide

 Index

N power, troubleshooting 2–8

network jack power/standby button 1–13
location 1–7 power/standby light 1–5
pin assignments A–2 processor
network, troubleshooting 2–26 removal 5–62
nonfunctioning device, spare part numbers 3–5,
troubleshooting 2–14, 2–23 3–18, 3–20, 5–62
notebook feet R
locations 5–10 rear components 1–8
notebook specifications 6–1 removal and replacement
num lock key 1–11
preliminaries 4–1
num lock light 1–13 removal and replacement
O procedures 5–1
operating system not loading, right-side components 1–6
troubleshooting 2–15 RJ-11 (modem) jack
optical drive location 1–7
location 1–8 pin assignments A–4
OS not loading 2–20 RJ-45 (network) jack
removal 5–11 location 1–7
spare part numbers 3–7, pin assignments A–2
3–11, 3–19, 3–21, 5–11 S
P Screw Kit, spare part number
packing precautions 4–5 3–13, 3–19
PC Card eject buttons 1–7 screw listing C–1
PC Card slots 1–7 security cable slot 1–9
plastic parts 4–2 serial number 3–1, 5–2
pointing device, service considerations 4–2
troubleshooting 2–25 speakers
power connector 1–9 location 1–5
power cord removal 5–53
set requirements B–2 spare part number 3–7,
spare part numbers 3–14, 3–21, 5–53
3–15, 3–16, 3–17, 3–18 specifications
power management features battery pack 6–7
1–4 display 6–3, 6–4

Maintenance and Service Guide Index–5

Index

DMA 6–12 TouchPad left/right scroll zone

DVD/CD-RW Combo 1–15
Drive 6–8 TouchPad light 1–15
DVD±RW/R and CD-RW TouchPad up/down scroll zone
Combo Drive 6–10 1–15
hard drive 6–5, 6–6 transporting precautions 4–5
I/O addresses 6–15 troubleshooting
interrupts 6–13 audio 2–21
memory map 6–18 Computer Setup 2–1
notebook 6–1 expansion base 2–14
static shielding materials 4–8 flowcharts 2–5
S-Video-out jack keyboard 2–24
location 1–9 modem 2–26
pin assignments A–2 network 2–26
switch cover nonfunctioning device
removal 5–18 2–14, 2–23
spare part numbers 3–3, OS not loading 2–15
3–20, 3–21, 3–22, 5–18 overview 2–1
system board pointing device 2–25
removal 5–41 power 2–8
spare part numbers 3–5, video 2–12
3–18, 3–20, 5–41
U
system memory map 6–18
Universal Serial Bus (USB)
T port
tools required 4–1 location 1–7, 1–8, 1–9
top components 1–14 pin assignments A–1
top cover upper keyboard components
removal 5–30 1–12
spare part numbers 3–5, USB travel mouse, spare part
3–20, 3–22, 5–30 number 3–13, 3–16
TouchPad 1–15
V
TouchPad button 1–15
video troubleshooting 2–12
TouchPad left/right buttons
volume button 1–13
1–15

Index–6 Maintenance and Service Guide

 Index

W
Windows applications key
1–11
Windows logo key 1–11
wireless button 1–13
wireless light 1–5
workstation precautions 4–6

Maintenance and Service Guide Index–7