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Integrity Rx1620

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283 views122 pages

Integrity Rx1620

Uploaded by

Mohamed Jasem
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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HP Integrity rx1620 Operations Guide

Regulatory Model Number: RSVLA-0406

HP Part Number: AB430-96005-ed4


Published: October 2009
Edition: Fourth Edition

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© Copyright 2004-2009 Hewlett-Packard Development Company, L.P
Legal Notices
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.

Printed in U.S.A.

Intel, Pentium, Intel Inside, Itanium, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.

Linux is a U.S. registered trademark of Linus Torvalds.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

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Table of Contents
About This Document.......................................................................................................13
Intended Audience................................................................................................................................13
New and Changed Information in This Edition...................................................................................13
Publishing History................................................................................................................................13
Document Organization.......................................................................................................................13
Typographic Conventions.....................................................................................................................14
HP-UX Release Name and Release Identifier.......................................................................................14
Related Documents...............................................................................................................................15
HP Encourages Your Comments..........................................................................................................15

1 Controls, Ports and Indicators.....................................................................................17


Control Panel........................................................................................................................................17
Additional Controls and Indicators......................................................................................................18
Hard Disk Drive Indicators.............................................................................................................18
Optional Removable Media Drive...................................................................................................18
Rear Panel.............................................................................................................................................19
10/100/1000 base-T ethernet LAN A 1Gb Connector.......................................................................20
10/100/1000 base-T ethernet LAN B 1 Gb Connector......................................................................20
Optional Management Processor Card LAN C 10/100 Connector LEDs........................................21

2 External Connectors.....................................................................................................23
Connector Pinouts.................................................................................................................................23
Universal Serial Bus (USB) Ports...........................................................................................................23
Serial Port..............................................................................................................................................24
SCSI Port, Ultra 3, 68-Pin......................................................................................................................24
LAN Connectors...................................................................................................................................25
10/100/1000 base-T ethernet LAN A 1Gb Connector.......................................................................26
10/100/1000 base-T ethernet LAN B 1Gb Connector.......................................................................26
Optional Management Processor Card LAN C 10/100 Connector LEDs........................................27

3 Utilities...........................................................................................................................29
Extensible Firmware Interface (EFI) Boot Manager..............................................................................29
EFI Commands................................................................................................................................30
EFI/POSSE Commands.........................................................................................................................32
help..................................................................................................................................................32
Syntax.........................................................................................................................................32
Parameters..................................................................................................................................32
Operation....................................................................................................................................32
baud.................................................................................................................................................34
Syntax.........................................................................................................................................34
Parameters..................................................................................................................................34
Operation....................................................................................................................................34
boottest............................................................................................................................................34
Syntax.........................................................................................................................................35
Parameters..................................................................................................................................35
cpuconfig.........................................................................................................................................35
Syntax.........................................................................................................................................35
Parameters..................................................................................................................................35

Table of Contents 3
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Operation....................................................................................................................................36
default..............................................................................................................................................36
Syntax.........................................................................................................................................36
Parameters..................................................................................................................................36
Operation....................................................................................................................................36
errdump...........................................................................................................................................36
Syntax.........................................................................................................................................36
Parameters..................................................................................................................................36
Operation....................................................................................................................................37
info...................................................................................................................................................37
Syntax.........................................................................................................................................37
Parameters..................................................................................................................................37
lanaddress........................................................................................................................................43
Syntax:........................................................................................................................................43
Parameters..................................................................................................................................43
monarch...........................................................................................................................................43
Syntax.........................................................................................................................................43
Parameters..................................................................................................................................43
Operation....................................................................................................................................44
pdt....................................................................................................................................................44
Syntax.........................................................................................................................................44
Parameters..................................................................................................................................44
Operation....................................................................................................................................44
sysmode...........................................................................................................................................45
Syntax.........................................................................................................................................45
Parameters..................................................................................................................................45
Operation....................................................................................................................................45
Specifying SCSI Parameters..................................................................................................................46
Using the SCSI Setup Utility............................................................................................................47
Using the Boot Option Maintenance Menu..........................................................................................53
Paths.................................................................................................................................................53
Boot from a File..........................................................................................................................53
Add a Boot Option.....................................................................................................................54
Delete Boot Option(s).................................................................................................................55
Change Boot Order.....................................................................................................................55
Manage BootNext Setting...........................................................................................................56
Set Auto Boot TimeOut..............................................................................................................56
Select Active Console Output Devices.......................................................................................57
Select Active Console Input Devices..........................................................................................58
Select Active Standard Error Devices.........................................................................................59
Using the System Configuration Menu...........................................................................................59
Security/Password Menu...........................................................................................................59
Resetting Passwords...................................................................................................................59
Management Processor.........................................................................................................................60
Accessing the Management Processor............................................................................................60
Interacting with the Management Processor.............................................................................61
Management Processor Command Interface........................................................................................61
MP Welcome Screen........................................................................................................................61
Management Processor Help System..............................................................................................61
Management Processor Commands................................................................................................62
Reset BMC Passwords.....................................................................................................................63
Configure Serial Port Parameters....................................................................................................63
Certificate Generate.........................................................................................................................64
Console Log.....................................................................................................................................64
Command Mode..............................................................................................................................64

4 Table of Contents
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Console............................................................................................................................................64
Connect to Service Processor...........................................................................................................64
Date..................................................................................................................................................65
Default Configuration.....................................................................................................................65
Display FRUID................................................................................................................................65
Disconnect Remote or LAN Console...............................................................................................65
MP Firmware Update......................................................................................................................65
Help.................................................................................................................................................65
Display System ID...........................................................................................................................66
Inactivity Timeout...........................................................................................................................66
Configure LAN Console..................................................................................................................66
Locator LED Status..........................................................................................................................66
LAN Status......................................................................................................................................66
Return to Main Menu......................................................................................................................67
Modem Reset...................................................................................................................................67
Modem Status..................................................................................................................................67
Power Control..................................................................................................................................67
Configure Paging.............................................................................................................................67
Power Status....................................................................................................................................67
Reset BMC.......................................................................................................................................67
Reset System....................................................................................................................................67
Set Access.........................................................................................................................................68
Create Local Session........................................................................................................................68
Display Logs....................................................................................................................................68
Security Options..............................................................................................................................69
System Status...................................................................................................................................69
Firmware Revision Status................................................................................................................69
Transfer Of Control..........................................................................................................................70
Tell....................................................................................................................................................70
User Configuration..........................................................................................................................70
Virtual Front Panel..........................................................................................................................71
Who..................................................................................................................................................71
Exit from MP....................................................................................................................................71
Diagnostics.......................................................................................................................................71

4 Troubleshooting............................................................................................................73
Troubleshooting Tips............................................................................................................................73
Troubleshooting Methodology........................................................................................................73
Possible Problems.................................................................................................................................74
The system will not power-up.........................................................................................................74
The system will not boot.................................................................................................................74
The system has intermittent failures...............................................................................................75
The system LED or diagnostic LEDs are not on and no error messages appear............................75
Power goes off on the server and does not come back on...............................................................75
Troubleshooting and FRU identification..............................................................................................76
Verifying Hard Disk Drive Operation..................................................................................................78
Identifying and Diagnosing Hardware Problems................................................................................79
Power and System LEDs..................................................................................................................79
Systems with the Optional Management Processor Card Installed..........................................79
Management Processor (MP) Card Event Logs.........................................................................80
System Event Logs (SEL) Logs...................................................................................................80
Systems without a Management Processor Card......................................................................83
Diagnostic LEDs.........................................................................................................................84
Warnings....................................................................................................................................85

Table of Contents 5
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Faults..........................................................................................................................................86
Command Line Interface......................................................................................................................88
Command Line Interface Menu......................................................................................................89
Troubleshooting Example Using CLI..............................................................................................89
Troubleshooting Example Using CLI..............................................................................................89
LAN LEDs.............................................................................................................................................90
Rear Panel LAN LEDs.....................................................................................................................90
LAN A Connector LEDs..................................................................................................................90
LAN B Connector LEDs...................................................................................................................90
Optional Management Processor LAN C Connector LEDs............................................................91
System Board Diagnostic LEDs............................................................................................................91
Running Diagnostic Software Tools......................................................................................................92
HP e-DiagTools Hardware Diagnostics...........................................................................................92
Starting HP e-DiagTools ............................................................................................................93
Producing a Support Ticket.......................................................................................................94
Offline Diagnostics Environment (ODE).........................................................................................95
Tools Provided............................................................................................................................95
running ODE from the offline Diagnostics and Utilities DVD..................................................95
Using Offline Diagnostic Tools.............................................................................................................96
E-DiagTools......................................................................................................................................96
Offline Diagnostic Environment (ODE)..........................................................................................97
Recommended Cleaning Procedures....................................................................................................97
Where to Get Help................................................................................................................................97
Information to Collect Before you Contact Support........................................................................97
Online Support................................................................................................................................98
Phone Support.................................................................................................................................98

5 Specifications................................................................................................................99
Hardware Specifications.......................................................................................................................99
Dimensions and Weights......................................................................................................................99
Component Dimensions..................................................................................................................99

A Event, Error, and Warning Messages.....................................................................101


EFI Error and Warning Messages.......................................................................................................101
SEL and FPL Log Entries...............................................................................................................103
Accessing the logs with BMC CLI commands.........................................................................103
Accessing the logs with MP commands........................................................................................106
System Specific Events...................................................................................................................106
OEM SensorType 12, EventType 71..........................................................................................106
Chassis Control Event Codes.........................................................................................................107
Events Without Sensors.................................................................................................................108

B System Information.....................................................................................................111
Features Summary..............................................................................................................................111
Processor........................................................................................................................................111
Memory..........................................................................................................................................111
I/O Expansion................................................................................................................................111
Internal Core I/O............................................................................................................................111
External core I/O............................................................................................................................111
Power supply unit..........................................................................................................................111
Motherboard manageability..........................................................................................................111
Enhanced server manageability, provided by the optional Management Processor (MP) card....112
Internal Disk Storage Options.......................................................................................................112
6 Table of Contents
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Internal Removable Media Options...............................................................................................112
System Board.......................................................................................................................................112
System Board Components...........................................................................................................113
Intel Itanium 2 Processor...............................................................................................................113
Processor Bus.................................................................................................................................114
I/O and Memory Controller...........................................................................................................114
Memory Architecture....................................................................................................................114
Architecture..............................................................................................................................114
DIMMs......................................................................................................................................115
Chip Spare Functionality..........................................................................................................115
Serial Presence Detect (SPD)....................................................................................................116
I/O Bus Interface............................................................................................................................116
Processor Dependent Hardware Controller..................................................................................116
Dual Serial Controller....................................................................................................................116
Field Programmable Gate Array...................................................................................................117
Baseboard Management Controller...............................................................................................117
SCSI Controller..............................................................................................................................117
IDE Interface..................................................................................................................................117
10/100 BT Management LAN C.....................................................................................................118
1Gb System LANs A and B............................................................................................................118
USB Connectors.............................................................................................................................118
Data Pathing Information..............................................................................................................118

Index...............................................................................................................................121

Table of Contents 7
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List of Figures
1-1 Front View.....................................................................................................................................17
1-2 Control Panel.................................................................................................................................17
1-3 Hard Disk Drive LED Indicators...................................................................................................18
1-4 DVD...............................................................................................................................................18
1-5 Rear View......................................................................................................................................19
1-6 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs...........................................................20
1-7 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs...........................................................20
1-8 Optional Management Processor Card LAN C 10/100 Connector LEDs......................................21
2-1 Rear View of Server.......................................................................................................................23
2-2 Dual USB Port Connector..............................................................................................................23
2-3 Serial Port Connector.....................................................................................................................24
2-4 SCSI Port, Ultra 3, 68-Pin...............................................................................................................24
2-5 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs ..........................................................26
2-6 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs...........................................................26
2-7 Optional Management Processor Card LAN C 10/100 Connector LEDs......................................27
3-1 EFI Boot Sequence.........................................................................................................................29
3-2 Password Reset Jumper.................................................................................................................60
4-1 LED Apertures on Hard Disk Drive..............................................................................................78
4-2 Diagnostic LEDs............................................................................................................................84
4-3 Location of the STBY, F/W and BMC LEDs...................................................................................92
B-1 System Block Diagram.................................................................................................................113
B-2 Memory Block Diagram..............................................................................................................115

8 List of Figures
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List of Tables
1 Publishing History Details............................................................................................................13
2 HP-UX 11i Releases.......................................................................................................................15
1-1 Control Panel LEDs and Switches.................................................................................................17
1-2 Hard Disk Drive LED Definitions.................................................................................................18
1-3 DVD Drive LED Definitions..........................................................................................................19
1-4 Rear Panel Connectors and Switches............................................................................................19
1-5 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs...........................................................20
1-6 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs...........................................................21
1-7 Optional Management Processor Card LAN C 10/100 Connector LEDs......................................21
2-1 USB Pinouts...................................................................................................................................23
2-2 Serial Port Pinouts.........................................................................................................................24
2-3 SCSI Port Pinouts...........................................................................................................................24
2-4 1Gb LAN A Connector LEDs........................................................................................................26
2-5 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs...........................................................26
2-6 Optional Management Processor Card LAN C 10/100 Connector LEDs......................................27
3-1 EFI Commands..............................................................................................................................30
3-2 Communications Parameters........................................................................................................34
3-3 hp Integrity rx1620 Server Sockets................................................................................................53
3-4 hp Integrity rx1620 Server Drives.................................................................................................53
3-5 Console Output Devices................................................................................................................57
3-6 Console Input Devices...................................................................................................................59
3-7 Management Processor Commands and Descriptions.................................................................62
3-8 Alert Levels....................................................................................................................................69
4-1 Problem Symptoms Repair Actions..............................................................................................77
4-2 System LED States.........................................................................................................................79
4-3 Power and System LED States.......................................................................................................84
4-4 Diagnostic LEDs Fault and Warning Categories...........................................................................85
4-5 Unknown Warning........................................................................................................................85
4-6 Memory Warnings.........................................................................................................................85
4-7 System Board Warnings................................................................................................................85
4-8 Fan Warnings.................................................................................................................................86
4-9 Processor Warnings.......................................................................................................................86
4-10 Temperature Warnings..................................................................................................................86
4-11 Video Warnings.............................................................................................................................86
4-12 Power Supply Warnings................................................................................................................86
4-13 Unknown Faults............................................................................................................................87
4-14 Memory Faults..............................................................................................................................87
4-15 Firmware Errors............................................................................................................................87
4-16 System Board Faults......................................................................................................................87
4-17 Fan Faults......................................................................................................................................87
4-18 Processor Faults.............................................................................................................................88
4-19 BMC Faults....................................................................................................................................88
4-20 Temperature Faults........................................................................................................................88
4-21 Power Supply Errors.....................................................................................................................88
4-22 1Gb LAN A Connector LEDs........................................................................................................90
4-23 1Gb LAN B Connector LEDs.........................................................................................................91
4-24 Optional Management Processor Card LAN C LEDs...................................................................91
4-25 System Board LEDs.......................................................................................................................92
4-26 Cleaning.........................................................................................................................................97
5-1 Hardware Specifications...............................................................................................................99
5-2 Server Component Dimensions....................................................................................................99
A-1 EFI Error and Warning Messages................................................................................................101
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A-2 Missing Components...................................................................................................................106
A-3 Chassis Control Commands........................................................................................................107
A-4 Sensor Numbers..........................................................................................................................107
A-5 IPMI Origins................................................................................................................................107
A-6 Events Without Sensors...............................................................................................................108
B-1 Memory Array Capacities...........................................................................................................115
B-2 Data Pathing - Part 1....................................................................................................................118
B-3 Data Pathing - Part 2....................................................................................................................119
B-4 Data Pathing - Part 3....................................................................................................................120

10 List of Tables
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List of Examples
3-1 help Command............................................................................................................................33
3-2 help bch Command.......................................................................................................................33
3-3 help configuration Command.............................................................................................33
3-4 help cpuconfig Command......................................................................................................34
3-5 boottest Command...................................................................................................................35
3-6 boottest early_cpu off Command.....................................................................................35
3-7 cpuconfig Command.................................................................................................................36
3-8 cpuconfig 2 Command.............................................................................................................36
3-9 info all Command...................................................................................................................38
3-10 info cpu Command...................................................................................................................41
3-11 info mem Command...................................................................................................................41
3-12 info io Command......................................................................................................................42
3-13 info boot Command.................................................................................................................43
3-14 lanaddress Command...............................................................................................................43
3-15 monarch Command......................................................................................................................44
3-16 pdt Command..............................................................................................................................45
3-17 pdt clear Command.................................................................................................................45
3-18 sysmode Command......................................................................................................................46
3-19 HP-UX...........................................................................................................................................64

11
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About This Document
This document describes how to operate your hp Integrity rx1620 Server, Regulatory Model
Number: RSVLA-0406.
The document printing date and part number indicate the document’s current edition. The
publish date changes when a new edition is published. Minor changes can be made at reprint
without changing the publishing date. The document part number changes when extensive
changes are made.
Document updates can be issued between editions to correct errors or document product changes.
To ensure that you receive the updated or new editions, you should subscribe to the appropriate
product support service. See your HP sales representative for details.
The latest version of this document can be found on line at http://hp.com/en/hw.html.

Intended Audience
This document is intended to provide technical product and support information for authorized
service providers, system administrators, and HP support personnel.
This document is not a tutorial.

New and Changed Information in This Edition


This guide has been updated for greater usability.

Publishing History
The publishing history below identifies the edition dates of this manual. Updates are made to
this publication on an unscheduled, as needed, basis.
Table 1 Publishing History Details
Document Operating Systems Supported Product Versions Publication Date
Manufacturing Part Supported
Number

AB430-96001 HP-UX, Windows, Linux, rx1620 June 2004


OpenVMS

AB430-96003 HP-UX, Windows, Linux, rx1620 August 2005


OpenVMS

AB430-96005 HP-UX, Windows, Linux, rx1620 September 2007


OpenVMS

AB430-96005-ed4 HP-UX, Windows, Linux, rx1620 October 2009


OpenVMS

Document Organization
This guide is divided into the following chapters.
Chapter 1 Controls, Ports, and Indicators Use this chapter to learn about the front panel
controls, rear panel ports and connectors, and all system LED locations and
functions.
Chapter 2 External Connectors Use this chapter to learn about all external connectors, plugs,
and their pinouts.
Chapter 3 Utilities Use this chapter to learn how to utilize the extensible firmware interface
(EFI) and management processor commands.

Intended Audience 13
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Chapter 4 Troubleshooting Use this chapter to learn about troubleshooting problems you
may encounter with the server.
Chapter 5 Specifications Use this chapter to learn the basic mechanical specifications of
your HP Server.
Appendix A Event, Error, and Warning Messages Use this appendix to learn more about event,
error, and warning messages.
Appendix B System Information Use this appendix to learn the basic system information of
your HP Server

Typographic Conventions
This document uses the following conventions.

WARNING! A warning lists requirements that you must meet to avoid personal injury.

CAUTION: A caution provides information required to avoid losing data or avoid losing system
functionality.

NOTE: A note highlights useful information such as restrictions, recommendations, or important


details about HP product features.
Book Title The title of a book. On the Web and on the Instant Information CD, it may
be a hot link to the book itself.
KeyCap The name of a keyboard key or graphical interface item (such as buttons,
tabs, and menu items). Note that Return and Enter both refer to the same
key.
Emphasis Text that is emphasized.
Bold Text that is strongly emphasized.
Bold The defined use of an important word or phrase.
ComputerOut Text displayed by the computer.
UserInput Commands and other text that you type.
Command A command name or qualified command phrase.
Option An available option.
Screen Output Example of computer screen output.
[] The contents are optional in formats and command descriptions. If the
contents are a list separated by |, you must select one of the items.
{} The contents are required in formats and command descriptions. If the
contents are a list separated by |, you must select one of the items.
... The preceding element may be repeated an arbitrary number of times.
| Separates items in a list of choices.

HP-UX Release Name and Release Identifier


Each HP-UX 11i release has an associated release name and release identifier. The uname(1)
command with the -r option returns the release identifier. Table 2 shows the releases available
for HP-UX 11i.

14
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Table 2 HP-UX 11i Releases
Release Identifier Release Name Supported Processor Architecture

B.11.11 HP-UX 11i v1 PA-RISC

B.11.20 HP-UX 11i v1.5 Intel® Itanium®

B.11.22 HP-UX 11i v1.6 Intel Itanium

B.11.23 HP-UX 11i v2.0 Intel Itanium

Related Documents
You can find other information on HP server hardware management, Microsoft® Windows®,
and diagnostic support tools in the following publications.
Website for HP Technical Documentation: http://hp.com
Server Hardware Information: http://hp.com/hpux/hw/
Windows Operating System Information You can find information about administration of the
Microsoft Windows operating system at the following websites, among others:
• http://hp.com/windows_nt/
• http://www.microsoft.com/technet/
Diagnostics and Event Monitoring: Hardware Support Tools Complete information about HP’s
hardware support tools, including online and offline diagnostics and event monitoring tools, is
at the http://hp.com/hpux/diag/ website. This site has manuals, tutorials, FAQs, and other
reference material.
Web Site for HP Technical Support: http://us-support2.external.hp.com/
Books about HP-UX Published by Prentice Hall The http://www.hp.com/hpbooks/ Web
site lists the HP books that Prentice Hall currently publishes, such as HP-UX books including:
• HP-UX 11i System Administration Handbook
http://www.hp.com/hpbooks/prentice/ptr_0130600814.html
• HP-UX Virtual Partitions
http://www.hp.com/hpbooks/prentice/ptr_0130352128.html
HP Books are available worldwide through bookstores, online booksellers, and office and
computer stores.

HP Encourages Your Comments


HP encourages your comments concerning this document. We are committed to providing
documentation that meets your needs. Send errors, suggestions for improvement, or compliments
to:
http://hp.com/en/feedback.html (web) or
http://docsfeedback@hp.com (email address)
Include the document title, manufacturing part number, and any comment, error found, or
suggestion for improvement you have concerning this document.

Related Documents 15
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16
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1 Controls, Ports and Indicators
This chapter describes the controls, ports, and indicators found on the front panel, rear panel,
and internal locations of the hp Integrity rx1620 Server. The hp Integrity rx1620 Server is designed
to be rack mounted.

Control Panel
The control panel of the hp Integrity rx1620 Server provides the controls and indicators commonly
used for operation.

Figure 1-1 Front View

Figure 1-2 Control Panel

Table 1-1 Control Panel LEDs and Switches


Name Function

Power On/Off The green on/off LED is illuminated when the power is on.
LED

Power On/Off This is the power on/off switch for the server.
Button

System LED The System LED provides information about the system status. When the system is running code
other than Operating System, the LED is flashing green. When operation is normal, the LED is
green. When there is a system warning, the LED is flashing yellow. When there is a system fault,
the LED is flashing red.1

LAN LED The LAN LED provides status information about the LAN interface. When the LAN LED is
flashing, there is activity on the LAN.

Diagnostic LED The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic
1 information about the system.1

Diagnostic LED The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic
2 information about the system.1

Control Panel 17
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Table 1-1 Control Panel LEDs and Switches (continued)
Name Function

Diagnostic LED The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic
3 information about the system.1

Diagnostic LED The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic
4 information about the system.1

Locator Button The locator button and LED are used to help locate this server within a rack of servers. When the
and LED button is engaged, the blue LED illuminates and an additional blue LED on the rear panel of the
server illuminates. This function may be remotely activated.
1 See Chapter 4: Troubleshooting, for details on information provided by the system and diagnostic LEDs.

Additional Controls and Indicators


The hp Integrity rx1620 Server can have up to two low-voltage differential (LVD), 3.5 inch form
factor hard disk drives installed. These hard disk drives have LEDs that provide status and
activity information.

Hard Disk Drive Indicators


The hard disk drives have two LEDs per drive, as described below.
• Activity LED—The Drive Activity LED is green and indicates disk drive activity. This LED
is directly controlled by the disk drive and turns on when a drive is accessed.
• Status LED—The Drive Status LED is not used on the hp Integrity rx1620.

Figure 1-3 Hard Disk Drive LED Indicators

Table 1-2 Hard Disk Drive LED Definitions


LED Activity Description

Status LED None Not Used

Activity LED Flashing green Drive access under hard drive control

Optional Removable Media Drive


The hp Integrity rx1620 Server is delivered without a removable media drive. Either a DVD or
CD-RW/DVD drive may be added. Each of these optional devices has one activity LED.

Figure 1-4 DVD

18 Controls, Ports and Indicators


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Table 1-3 DVD Drive LED Definitions
LED Activity Description

Activity LED Flashing green Drive activity

Rear Panel
The hp Integrity rx1620 Server rear panel includes communication ports, I/O ports, AC power
connector, and the locator LED/button.

Figure 1-5 Rear View

Table 1-4 Rear Panel Connectors and Switches


Connector/Switch Function

AC Power Primary power connection for the server

LVD/SE SCSI 68-pin, low-voltage differential, single-ended U320 SCSI. This connector provides external
SCSI connection on SCSI Channel B.

10/100/1000 LAN A 10/100/1000 base-T ethernet LAN A 1Gb connector

10/100/1000 LAN B 10/100/1000 base-T ethernet LAN B 1Gb connector

Serial 9-pin male serial connector — this is the console connector if the optional management
processor card is not installed.

USB Two Universal Serial Bus (USB 2.0) connectors

ToC Transfer of Control button. Halts all system processing and I/O activity and restarts the
computer system.

Locator Button and LED The locator button and LED are used to help locate a server within a rack of servers. When
the button is engaged, the blue LED illuminates and an additional blue LED on the front
panel of the server illuminates. This function may be remotely activated.

Video (optional) 15-pin female video connector for the optional management processor card

Serial (optional) 25-pin female serial data bus connector for the optional management processor card

10/100 LAN C (optional) 10 Mb/100 Mb LAN C connector for the optional management processor card

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10/100/1000 base-T ethernet LAN A 1Gb Connector
The rear panel 10/100/1000 base-T ethernet LAN A 1Gb connector has the following status and
activity LEDs.

Figure 1-6 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs

Table 1-5 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs


LAN LED Location Color State

Not used Top None None

1000mb 2nd from top Amber Blinking amber – the 1000 Mbps with ethernet protocol and
twisted-pair wiring is enabled.
Off – no link.

100mb 2nd from bottom Green Blinking green – the 100 Mbps with ethernet protocol and
twisted-pair wiring is enabled.
Off – no link.

Activity Bottom Green Blinking green – the Activity LED lights, and all other LEDs are
off for a 10 Mbps connection.
Off – no activity

10/100/1000 base-T ethernet LAN B 1 Gb Connector


The rear panel 10/100/1000 base-T ethernet LAN B 1 Gb connector has the following status and
activity LEDs.

Figure 1-7 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs

20 Controls, Ports and Indicators


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Table 1-6 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs
Location LED Status

Left Off 1000 MHz no link1000 MHz with Ethernetand twisted-pair wiring enabled
Green

Right Off No link10/100/1000 MHz with Ethernetand twisted-pair wiring enabled


(link LED) Red

Optional Management Processor Card LAN C 10/100 Connector LEDs


The optional management processor LAN C uses an RJ-45 type connector. This connector has
four LEDs that signal status and activity.

Figure 1-8 Optional Management Processor Card LAN C 10/100 Connector LEDs

Table 1-7 Optional Management Processor Card LAN C 10/100 Connector LEDs
LAN LED Location Color State

Self-test Top Yellow Management processor running


selftest or error

Off Management processor has booted

10BT 2nd from top Green 10BT link established

Blinking green 10BT activity

Off No link or 100BT link

100BT 2nd from bottom Green 100BT link established

Blinking green 100BT activity

Off No link or 10BT link

Standby Bottom Green Standby power on


Power
Off Standby power off

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2 External Connectors
This chapter describes the external connectors provided on the hp Integrity rx1620 Server.

Connector Pinouts
The following ports and connectors are found on the rear panel of the hp Integrity rx1620 Server.
• Dual USB 2.0
• Serial
• 68-pin LVD, SE U320 SCSI
• 10/100/1000 LAN
• AC power receptacle

Figure 2-1 Rear View of Server

Universal Serial Bus (USB) Ports


Figure 2-2 Dual USB Port Connector

Table 2-1 USB Pinouts


Pin Number Signal Description

1 +5VDC

2 MR

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Table 2-1 USB Pinouts (continued)
Pin Number Signal Description

3 PR

4 Ground

Serial Port
Figure 2-3 Serial Port Connector

Table 2-2 Serial Port Pinouts


Pin Number Signal Description

1 Data Carrier Detect

2 Receive Data

3 Transmit Data

4 Data Term Ready

5 Ground

6 Data Set Ready

7 Request to Send

8 Clear to Send

9 Ring Indicator

SCSI Port, Ultra 3, 68-Pin


A single, Ultra 3, 68 pin SCSI connector is located at the rear panel of the server. The external
connector supports SCSI channel “B.”

Figure 2-4 SCSI Port, Ultra 3, 68-Pin

Table 2-3 SCSI Port Pinouts


Pin Number Signal Description Pin Number Signal Description

1 S1 (+DB 12) 35 S35 (-DB 12)

2 S2 (+DB 13) 36 S36 (-DB 13)

3 S3 (+DB 14) 37 S37 (-DB 14)

4 S4 (+DB 15) 38 S38 (-DB 15)

5 S5 (+DB P1) 39 S39 (-DB P1)

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Table 2-3 SCSI Port Pinouts (continued)
Pin Number Signal Description Pin Number Signal Description

6 S6 (+DB 0) 40 S40 (-DB 0)

7 S7 (+DB 1) 41 S41 (-DB 1)

8 S8 (+DB 2) 42 S42 (-DB 2)

9 S9 (DB 3) 43 S43 (-DB 3)

10 S10 (+DB 4) 44 S44 (-DB 4)

11 S11 (+DB5) 45 S45 (-DB 5)

12 S12 (+DB 6) 46 S46 (-DB 6)

13 S13 (+DB 7) 47 S47 (-DB 7)

14 S14 (+DB P) 48 S48 (-DB P)

15 S15 49 S49

16 S16 (DIFFSENS) 50 S50

17 S17 (TERMPWR) 51 S51 (TERMPWR)

18 S18 (TERMPWR) 52 S52 (TERMPWR)

19 S19 (RESERVED) 53 S53 (RESERVED)

20 S20 54 S54

21 S21 (+ATN) 55 S55 (-ATN)

22 S22 56 S56

23 S23 (+BSY) 57 S57 (-BSY)

24 S24 (+ACK) 58 S58 (-ACK)

25 S25 (+RST) 59 S59 (-RST)

26 S26 (+MSG) 60 S60 (-MSG)

27 S27 (+SEL) 61 S61 (-SEL)

28 S28 (+C/D) 62 S62 (-C/D)

29 S29 (+REQ) 63 S63 (-REQ)

30 S30 (+I/O) 64 S64 (-I/O)

31 S31 (+DB 8) 65 S65 (-DB 8)

32 S32 (+DB 9) 66 S66 (-DB 9)

33 S33 (DB 10) 67 S67 (-DB 10)

34 S34 (DB 11) 68 S68 (-DB 11)

LAN Connectors
The hp Integrity rx1620 Server has 3 different LAN connectors. They are:
• 10/100/1000 base-T ethernet LAN A Gb connector
• 10/100/1000 base-T ethernet LAN A Gb connector
• Optional 10/100 MP card

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10/100/1000 base-T ethernet LAN A 1Gb Connector
The rear panel 10/100/1000 base-T ethernet LAN A 1Gb connector has the following status and
activity LEDs.

Figure 2-5 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs

Table 2-4 1Gb LAN A Connector LEDs


LAN LED Location Color State

Not used Top None None

1000mb 2nd from top Amber Blinking amber – the 1000 Mbps with ethernet protocol and
twisted-pair wiring is enabled.
Off – no link.

100mb 2nd from bottom Green Blinking green – the 100 Mbps with ethernet protocol and
twisted-pair wiring is enabled.
Off – no link.

Activity Bottom Green Blinking green – The Activity LED lights, and all other LEDs are
off for a 10 Mbps connection.
Off – no activity

10/100/1000 base-T ethernet LAN B 1Gb Connector


The rear panel 10/100/1000 base-T ethernet LAN B 1Gb connector has the following status and
activity LEDs.

Figure 2-6 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs

Table 2-5 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs


Link LED Output

Activity Blinking Orange

Link w/no activity Solid Orange

No link Off

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Optional Management Processor Card LAN C 10/100 Connector LEDs
The optional management processor LAN C uses an RJ-45 type connector. This connector has
four LEDs that signal status and activity.

Figure 2-7 Optional Management Processor Card LAN C 10/100 Connector LEDs

Table 2-6 Optional Management Processor Card LAN C 10/100 Connector LEDs
LAN LED Location Color State

Self-test Top Yellow Management processor running


selftest or error

Off Management processor has booted

10BT 2nd from top Green 10BT link established

Blinking green 10BT activity

Off No link or 100BT link

100BT 2nd from bottom Green 100BT link established

Blinking green 100BT activity

Off No link or 10BT link

Standby Bottom Green Standby power on


Power
Off Standby power off

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3 Utilities
Extensible Firmware Interface (EFI) Boot Manager
EFI (Extensible Firmware Interface) is an OS and platform-independent boot and pre-boot
interface. EFI lies between the OS and platform firmware, allowing the OS to boot without having
details about the underlying hardware and firmware. EFI supports boot devices, uses a flat
memory model, and hides platform and firmware details from the OS.

NOTE: EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification,
whereas POSSE is the HP implementation that aids HP support.
EFI consolidates boot utilities similar to those found in PA-RISC based systems, such as the Boot
Console Handler (BCH), and platform firmware into a single platform firmware. EFI allows the
selection of any EFI OS loader from any boot medium that is supported by EFI boot services. An
EFI OS loader supports multiple options on the user interface.
EFI supports booting from media that contain an EFI OS loader or an EFI-defined system partition.
An EFI-defined system partition is required by EFI to boot from a block device.

Figure 3-1 EFI Boot Sequence

The EFI boot manager loads EFI applications (including operating system [OS] first stage loader)
and EFI drivers from an EFI-defined file system or image loading service. Non-volatile RAM
(NVRAM) variables point to the file to be loaded. These variables contain application-specific
data that is passed directly to the EFI application. EFI variables provides system firmware a boot
menu that points to all the operating systems, even multiple versions of the same operating
systems.
The EFI boot manager allows you to control the server’s booting environment. Depending on
how you have configured the boot options, after the server is powered up the boot manager
presents you with different ways to bring up the system. For example, you can boot to the EFI

Extensible Firmware Interface (EFI) Boot Manager 29


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shell, to an operating system located on the network or residing on media in the server, or the
Boot Maintenance menu, see “Using the Boot Option Maintenance Menu”.
• Boot from a File—Automatically adds EFI applications as boot options or allows you to boot
from a specific file. When you choose this option, the system searches for an EFI directory.
If the EFI directory is found, then it looks in each of the subdirectories below EFI. In each
of those subdirectories, it looks for the first file that is an executable EFI application. Each
of the EFI applications that meet this criterion can be automatically added as a boot option.
In addition, legacy boot options for A: and C: are also added if those devices are present.
You can also launch a specific application without adding it as a boot option. In this case
the EFI boot manager searches the root directories and the \EFI\TOOLS directories of all
of the EFI system partitions present in the system for the specified EFI application.
• Add a Boot Option—Adds a boot option to the EFI boot manager. You specify the option by
providing the name of the EFI application. Along with the name you can also provide either
ASCII or UNICODE arguments the file might use. Given the EFI application name and any
options, the EFI boot manager searches for the executable file in the same directories as
described in “Boot from a File” option. When the file is found, it is executed.
• Delete Boot Options—Deletes a specific boot option or all boot options.
• Change Boot Order—Controls the relative order in which the EFI boot manager attempts boot
options. For help on the control key sequences you need for this option, refer to the help
menu.
• Manage BootNext Setting—Selects a boot option to use one time (the next boot operation).
• Set Automatic Boot Timeout—Defines the value in seconds that pass before the system
automatically boots without user intervention. Setting this value to zero disables the timeout
feature.
• Exit—Returns control to the EFI boot manager main menu. This displays the active boot
devices, including a possible integrated shell (if the implementation is so constructed).

EFI Commands
Table 3-1 lists EFI commands for the hp Integrity rx1620 Server. The equivalent BCH commands
found in PA-RISC based systems are also listed.
Table 3-1 EFI Commands
EFI Shell Command BCH Command BCH Command Parameters (PA-RISC) Definition
Equivalent (PA-RISC)

These commands are found in all other menus

info boot Boot [PRI|HAA|ALT|<path>] Boot from specified path

help <command> HElp [<menu>|<command>] Display help for specified


command or menu

reset RESET Reset the system (to allow


reconfiguration of complex

exit (at EFI shell) MAin Return to the main menu

MAin

EFI boot manager PAth [PRI|HAA|ALT|CON|KEY|<path>] Display or modify a path


“change boot order”

bcfg SEArch [ALL] Search for boot devices

bcfg SEArch [DIsplay|IPL] [<path>] Search for boot devices

many commands ScRoll [ON|OFF] Display or change scrolling


offer a [-b] capability
parameter to cause
25 line breaks

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Table 3-1 EFI Commands (continued)
EFI Shell Command BCH Command BCH Command Parameters (PA-RISC) Definition
Equivalent (PA-RISC)

COnfiguration

autoboot AUto [BOot|SEarch|STart] [ON|OFF] Display or set the auto start


flag

info boot BootID [<processor #>[<bootid #>]] Display or set processor boot
identifier

EFI boot manager Boot info Display boot-related


information

autoboot BootTimer [0-200] Seconds allowed for boot


attempt

cpuconfig CPUconfig [<proc>][ON|OFF]] Config/deconfig processor

boottest FastBoot [ON|OFF] or [test] [RUN|SKIP] Display or set boot tests


execution

date Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the date

time Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the real time


clock

INformation

info all ALL Display all system


information

info boot BootINfo Display boot-releated


information

info cpu CAche Display cache information

info chiprev ChipRevisions Display revision number of


major VLSI

MP command <df> FRU Display FRU information

info fw FwrVersion Display firmware version for


PDC, ICM, and complex

info io IO Display firmware version for


PDC, ICM, and complex

lanaddress LanAddress Display core LAN station


address

info mem Memory Display memory information

info cpu PRocessor Display processor


information

SERvice

errdump clear CLEARPIM Clear (zero) the contents of


PIM

mm MemRead <addr> [<len>] [<type>] Read memory locations


scope of page deallocation

pdt page deallocation Display or clear the page


table (pdt) deallocation table

errdump mca processor internal [<proc>] [HPMC|LPMC|TOC|ASIC]] Display PIM information


errdump cmc memory (PIM)
errdump init

Extensible Firmware Interface (EFI) Boot Manager 31


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EFI/POSSE Commands
This section describes the EFI/POSSE commands developed for the server.

NOTE: EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification,
whereas POSSE is the HP implementation that aids HP support.

help
Provides information on the EFI shell commands. It also has an additional feature to aid those
familiar with the BCH menus to adjust to their equivalent functions in EFI.

Syntax
help [-b] <category>
help [-b] <cmd>
help [-b] bch <bchmenu> <bchcmd>

Parameters
-b Enable page breaking
category Category of commands to view help on commands
cmd Shell command name on which to provide verbose information
bch Display the list of BCH commands and their corresponding EFI
bchmenu BCH menu name taken from the top level of the BCH menu
bchcmd BCH command on which to display information

Operation
If help is invoked with no parameters, it displays a list of shell command categories. To list all
of the commands within a category, the user should type help <category> (see examples).
If invoked with the -b switch, any output longer than one page pauses after each page is
displayed. If a shell command name is used as a parameter, verbose help is displayed for that
command.
If help is invoked with the bch option, it displays a list of BCH commands and their corresponding
EFI/POSSE commands. It instructs the user to repeat the command line followed by a menu
name for more information on that menu. If help is invoked followed by bch and a menu name,
it displays a list of commands that appear under that BCH menu. The user may then invoke help
followed by bch, the menu name, and a BCH command name to display information on that
command. This would point the user to the command that has taken the place of that BCH
functionality, or will inform the user that the functionality no longer exists. As a shortcut, the
user may enter help followed by bch and a BCH command name to go straight to that command.

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Example 3-1 help Command
Shell> help
List of classes of commands:

boot -- Booting options and disk-related commands


configuration -- Changing and retrieving system information
devices -- Getting device, driver and handle information
memory -- Memory related commands
shell -- Basic shell navigation and customization
scripts -- EFI shell-script commands

Type "help" followed by a class name for a list of commands in that class
Type "help" followed by command name for full documentation

Example 3-2 help bch Command


COnfiguration help bch co
INformation help bch in
PAth help bch pa
ScRool help bch sr
SEArch help bch sea
SERvice help bch ser
BOot help bch bo
HElp help bch he
RESET help bch reset
MAin help bch ma

For more help on one of the commands above, at the prompt type:
help bch COMMAND

Example 3-3 help configuration Command


Shell> help configuration
Configuration commands:

cpuconfig -- Deconfigure or reconfigure cpus


date -- Display or set date
err -- Display or set error level
esiproc -- Make an ESI call
errdump -- View/Clear logs
info -- Display hardware information
monarch -- View or set the monarch processor
palproc -- Make a PAL call
salproc -- Make a SAL call
time -- Display or set time
ver -- Displays version info

Type "help" followed by command name for full documentationon that command.
Type "help -a" to display a list of all commands.

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Example 3-4 help cpuconfig Command
Shell> help cpuconfig

CPUCONFIG [cpu] [on|off]

cpu Specifies which cpu to configure


on|off Specifies to configure or deconfigure a cpu

Notes:
1. Cpu status will not change until next boot

Examples:
* To deconfigure CPU 0
fs0:\> cpuconfig 0 off
CPU will be deconfigured on the next boot

* To display configuration status of cpus


fs0:\> cpuconfig
<CPU configuration data displayed>

baud
Sets the baud rate and communication settings for a UART.

Syntax
baud <index> <baudrate>

Parameters
<index> 0 through the total number of UARTS minus one
<baudrate> baud rate.

Operation
This command is used to change the speed for a UART in the system. This command works for
all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH)
space and is initialized by the core firmware, this command communicates the settings to core
firmware so the UART can be initialized with the new settings on the next boot. System default
is 9600 baud.
Other Communication parameters are listed in Table 3-2.
Table 3-2 Communications Parameters
Parameter Value

RECEIVE_FIFO_DEPTH 1

TIMEOUT 1000000

PARITY No parity

DATA_BITS 8

STOP_BITS 1

CONTROL_MASK 0

boottest
Interacts with the speedy boot variable allowing it to be set appropriately.

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Syntax
boottest Displays status of all speedy boot bits
boottest on Run all tests (for a normal boot time)
boottest off Skip all tests (for a faster boot time)
boottest [test] Displays status of specific Speedy Boot bit
boottest [test] [on|off] Sets or clears a specific Speedy Boot bit

Parameters
[test] Each test can be set or cleared:
booting_valid Enable/disable system firmware response to BOOTING
bit. If OS Speedy Boot aware set to on.
early_cpu Enable/disable early CPU selftests.
late_cpu Enable/disable late CPU selftests.
platform Enable/disable system board hardware tests.
chipset Enable/disable CEC tests.
io_hw Enable/disable EFI driver Core I/O tests.
mem_init Enable/disable memory initialization.
mem_test Enable/disable full destructive memory tests.

Example 3-5 boottest Command


Shell> boottest
BOOTTEST Settings Default Variable
Selftest Setting
------------- -------------------------
booting_valid On (OS speedy boot aware)
early_cpu Run this test
late_cpu Run this test
platform Run this test
chipset Run this test
io_hw Run this test
mem_init Run this test
mem_test Run this test

Example 3-6 boottest early_cpu off Command


Shell> boottest early_cpu off
BOOTTEST Settings Default Variable
Selftest Setting
------------- -------------------------
booting_valid On (OS speedy boot aware)
early_cpu Skip this test
late_cpu Run this test
platform Run this test
chipset Run this test
io_hw Run this test
mem_init Run this test
mem_test Run this test

cpuconfig
Displays the config/deconfig state of processors in the system and allows the user to configure
or reconfigure processors.

Syntax
cpuconfig <cpu> <on|off>

Parameters
<cpu> specify a processor
<on|off> state to set the processor to

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Operation
Issuing cpuconfig with no parameters displays the config/deconfig status of all processors. A
user can reconfigure CPUs by specifying a CPU number and a state (on or off). If a valid state is
entered and is different from the current state of a CPU, its status changes on the next boot. The
last remaining configured CPU in a system cannot be deconfigured.

Example 3-7 cpuconfig Command


Shell> cpuconfig
PROCESSOR INFORMATION
# of L3 L4 Family/
CPU Logical Cache Cache Model Processor
Slot CPUs Speed Size Size (hex.) Rev State
--- ------- --------- ---- ----- ------ ---- ----------
0 1 1 GHz 1.5 MB None 1F/01 B1 Active
1 1 1 GHz 1.5 MB None 1F/01 B1 Active

Example 3-8 cpuconfig 2 Command


Shell> cpuconfig 2 off
CPU will be deconfigured on next boot.

Shell> cpuconfig
PROCESSOR INFORMATION
# of L3 L4 Family/
CPU Logical Cache Cache Model Processor
Slot CPUs Speed Size Size (hex.) Rev State
--- ------- --------- ---- ----- ------ ---- ----------
0 1 1 GHz 3 MB None 1F/00 B2 Active
1 1 1 GHz 3 MB None 1F/00 B2 Sched Deconf

default
Allows the user to restore non-volatile memory (NVM) to default values and clear NVM storage
values.

Syntax
default [efi|sal]
default clear [bmc|efi|sal]

Parameters
clear clears NVM storage values

Operation
Default sets NVM and stable store values to predefined default values. To the normal user only
a subset of values are available for default. Executing “default clear” resets the system.

errdump
Displays the contents of processor internal memory logged on the first machine check abort
(MCA) for all processors present in the system.

Syntax
errdump [mca | cpe | cmc | init | la | clear]

Parameters
mca dumps the Machine Check Abort error log
cpe dumps the Corrected Platform Error log

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cmc dumps the Corrected Machine Check log
init dumps the Initialization log
la dumps the Logic Analyzer log
clear erases all of the logs (mca, cpe, cmc, init, la)

Operation
If a user enters no parameters, the usage is displayed. Otherwise, the specified error log is
displayed. Adding -n to the clear parameter disables the confirmation prompt. (The errdump
command can also be accessed via the System Configuration menu.)

info
Allows the user to display most system information.

Syntax
info [ -b] [target]

Parameters
target: valid targets are:
all display everything
cpu display information on cpus
cache display information on cache
mem display information on memory
io display information on io
boot display boot-related information
chiprev display information on chip revisions
fw display firmware version information
sys display system information
warning display warning and stop boot information

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Example 3-9 info all Command
Shell> info all

SYSTEM INFORMATION

Date/Time: Oct 31, 2003 22:03:39 (20:03:10:31:22:03:39)

Manufacturer: hp

Product Name: server rx1620

Product Number: A9901A

Serial Number: MYJ3350026

UUID: 48B4F371-E34C-11D6-A8D6-07A8C14CB68B

System Bus Frequency: 200 MHz

PROCESSOR MODULE INFORMATION

# of L3 L4 Family/

CPU Logical Cache Cache Model Processor

Slot CPUs Speed Size Size (hex.) Rev State

---- ------- -------- ------ ------ ------- --- ------------

0 1 1 GHz 1.5 MB None 1F/01 B1 Active

1 1 1 GHz 1.5 MB None 1F/01 B1 Active

MEMORY INFORMATION

---- DIMM A ----- ---- DIMM B -----

DIMM Current DIMM Current

--- ------ ---------- ------ ----------

0 1024MB Active 1024MB Active

1 ---- ----

2 ---- ----

3 ---- ----

Active Memory : 2048 MB

Installed Memory : 2048 MB

I/O INFORMATION

BOOTABLE DEVICES

Order Media Type Path

----- ---------- ---------------------------------------

Seg Bus Dev Fnc Vendor Device Slot

# # # # ID ID # Path

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--- --- --- --- ------ ------ --- -----------

00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0)

00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1)

00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2)

00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0)

00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0)

00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0)

00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1)

00 20 02 00 0x14E4 0x1645 XX Acpi(HWP0002,100)/Pci(2|0)

BOOT INFORMATION

Monarch CPU:

Current Preferred

Monarch Monarch Possible Warnings

------- --------- -----------------

0 0

AutoBoot: OFF - Timeout is disabled

Boottest:

BOOTTEST Settings Default Variable

OS is not speedy boot aware.

Selftest Setting

--------- --------------

early_cpu Run this test

late_cpu Run this test

platform Run this test

chipset Run this test

io_hw Run this test

mem_init Run this test

mem_test Run this test

LAN Address Information:

LAN Address Path

----------------- ----------------------------------------

Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A))

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*Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2))

FIRMWARE INFORMATION

Firmware Revision: 1.10 [4341]

PAL_A Revision: 7.31/5.37

PAL_B Revision: 5.37

SAL Spec Revision: 3.01

SAL_A Revision: 2.00

SAL_B Revision: 1.10

EFI Spec Revision: 1.10

EFI Intel Drop Revision: 14.61

EFI Build Revision: 1.10

POSSE Revision: 0.10

ACPI Revision: 7.00

BMC Revision: 2.24

IPMI Revision: 1.00

SMBIOS Revision: 2.3.2a

Management Processor Revision: E.02.25

WARNING AND STOP BOOT INFORMATION

CHIP REVISION INFORMATION

Chip Logical Device Chip

Type ID ID Revision

------------------- ------- ------ --------

Memory Controller 0 122b 0023

Root Bridge 0 1229 0023

Host Bridge 0000 122e 0032

Host Bridge 0001 122e 0032

Host Bridge 0002 122e 0032

Host Bridge 0004 122e 0032

Other Bridge 0 0 0002

Other Bridge 0 0 0007

Baseboard MC 0 0 0224

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Example 3-10 info cpu Command
Shell> info cpu

PROCESSOR MODULE INFORMATION

# of L3 L4 Family/

CPU Logical Cache Cache Model Processor

Slot CPUs Speed Size Size (hex.) Rev State

---- ------- -------- ------ ------ ------- --- ------------

0 1 1 GHz 1.5 MB None 1F/01 B1 Active

1 1 1 GHz 1.5 MB None 1F/01 B1 Active

Example 3-11 info mem Command


Shell> info mem

MEMORY INFORMATION

---- DIMM A ----- ---- DIMM B -----

DIMM Current DIMM Current

--- ------ ---------- ------ ----------

0 1024MB Active 1024MB Active

1 ---- ----

2 ---- ----

3 ---- ----

Active Memory : 2048 MB

Installed Memory : 2048 MB

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Example 3-12 info io Command
I/O INFORMATION

BOOTABLE DEVICES

Order Media Type Path

----- ---------- ---------------------------------------

1 CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0)

Seg Bus Dev Fnc Vendor Device Slot

# # # # ID ID # Path

--- --- --- --- ------ ------ --- -----------

00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0)

00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1)

00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2)

00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0)

00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0)

00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0)

00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1)

00 20 02 00 0x14E4 0x1645 XX Acpi(HWP0002,100)/Pci(2|0)

00 40 01 00 0x1000 0x0021 02 Acpi(HWP0002,200)/Pci(1|0)

00 40 01 01 0x1000 0x0021 02 Acpi(HWP0002,200)/Pci(1|1)

00 80 01 00 0x14E4 0x1645 01 Acpi(HWP0002,400)/Pci(1|0)

00 E0 01 00 0x103C 0x1290 XX Acpi(HWP0002,700)/Pci(1|0)

00 E0 01 01 0x103C 0x1048 XX Acpi(HWP0002,700)/Pci(1|1)

00 E0 02 00 0x1002 0x5159 XX Acpi(HWP0002,700)/Pci(2|0)

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Example 3-13 info boot Command
Shell> info boot
BOOT INFORMATION
Monarch CPU:
Current Preferred
Monarch Monarch Possible Warnings
-------- --------- ------------------
0 0
AutoBoot: on - Timeout is : 7 SEC
Boottest:
boottest Settings Default Variable
OS is not speedy boot aware.

Selftest Setting
---------- --------------
early_cpu Skip this test
late_cpu Run this test
platform Run this test
chipset Run this test
io_hw Run this test
mem_init Run this test
mem_test Run this test

lanaddress
Allows the user to display the core I/O MAC address.

Syntax:
lanaddress

Parameters
none

Example 3-14 lanaddress Command


LAN Address Information:

LAN Address Path

----------------- ----------------------------------------

Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A))

*Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2))

monarch
Displays or modifies the ID of the bootstrap processor. The preferred monarch number is stored
in NVM.

Syntax
monarch <cpu>

Parameters
<cpu> specifies a cpu

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Operation
If specified with no parameters, monarch displays the Monarch processor for the system.
Specifying a processor number alters the preferred Monarch processor. None of these changes
takes affect until after a reboot.

Example 3-15 monarch Command


Shell> monarch
Current Preferred
Monarch Monarch Possible Warnings
------- --------- -----------------
0 0
0 0

To view monarch: fs0 :\ monarch

| Processor
-----------------+-----------
current status | 0
next boot status | 0

To set the monarch processor to 1: fs0 :\ monarch 1

| Processor
-----------------+-----------
current status | 0
next boot status | 1

pdt
Displays or clears the contents of the Page Deallocation Table.

Syntax
pdt (clear)

Parameters
<clear> clears the pdt

Operation
With no options specified, the command displays the PDT information for the system. The PDT
is cleared and a reboot is required for memory reallocation and safe booting.

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Example 3-16 pdt Command
Shell> pdt
PDT Information
Last Clear time: PDT has not been cleared
Number of total entries in PDT: 50
Number of used entries in PDT: 0
Number of free entries in PDT: 50
Number of single-bit entries in PDT: 0
Number of multi-bit entries in PDT: 0
Address of first multi-bit error: x0000000000000000

Example 3-17 pdt clear Command


Shell> pdt clear
Are you sure you want to clear the PDT? [y/N] y
Shell>

Shell> pdt
PDT Information

Last Clear time: 10/21/01 5:00p


Number of total entries in PDT: 50
Number of used entries in PDT: 0
Number of free entries in PDT: 50
Number of single-bit entries in PDT: 0
Number of multi-bit entries in PDT: 0
Address of first multi-bit error: 0x0000000000000000

sysmode
Display or modify the system mode.

Syntax
sysmode <normal | admin| service>

Parameters
<normal> sets system mode to normal

<admin> sets system mode to admin

<service> sets system mode to service

Operation
If specified alone, sysmode displays the system mode. If a mode is specified as a parameter, then
the system mode is changed. This new mode takes effect immediately. The system mode is
retained on successive boots. Interaction with sysmode in a variety of scenarios is outlined below.

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Example 3-18 sysmode Command
Shell> sysmode
System Mode: NORMAL

Shell> sysmode admin


You are now in admin mode.

Shell> sysmode service


You are now in service mode.

Shell> sysmode normal


You are now in normal mode

Specifying SCSI Parameters


The following SCSI parameters may be configured for the SCSI board:
• SCSI ID (SCSI initiator ID)
• Maximum data transfer rate (SCSI rate)
• Bus width
• Whether the HBA is bootable (driver support)
• Avoid bus resets (secondary cluster server)

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Using the SCSI Setup Utility

Specifying SCSI Parameters 47


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1. At the EFI shell prompt, type this command to map the parameters for all PCI cards installed
in the system:
info io
A list of all the devices that are installed in the hp Integrity rx1620 Server and managed by
EFI drivers is displayed. The output may look like this:
Seg Bus Dev Fnc Vendor Device Slot

# # # # ID ID # Path

--- --- --- --- ------ ------ --- -----------

00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0)

00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1)

00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2)

00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0)

00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0)

00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0)

00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1)

00 20 02 00 0x14E4 0x1645 XX Acpi(HWP0002,100)/Pci(2|0)

00 40 01 00 0x1000 0x0021 02 Acpi(HWP0002,200)/Pci(1|0)

00 40 01 01 0x1000 0x0021 02 Acpi(HWP0002,200)/Pci(1|1)

00 80 01 00 0x14E4 0x1645 01 Acpi(HWP0002,400)/Pci(1|0)

00 E0 01 00 0x103C 0x1290 XX Acpi(HWP0002,700)/Pci(1|0)

00 E0 01 01 0x103C 0x1048 XX Acpi(HWP0002,700)/Pci(1|1)

00 E0 02 00 0x1002 0x5159 XX Acpi(HWP0002,700)/Pci(2|0)


In the example above, a single SCSI interface is shown in the listing. The information for
both channels of the SCSI interface is shown in bold, for highlighting purposes.
For each channel of the SCSI board, you need to note certain information. As an example,
look at the information for the SCSI interface (the first two bold lines). For each channel of
this SCSI interface, note the following information:
• Bus #—identifies the bus the device is on; for the SCSI interface, this is the same for
both channels. In this example, the bus number is 20.
• Dev #—the ID the device is assigned on the bus; for the SCSI interface, this is the same
for both channels. In this example, the SCSI interface is device 01.
• Fnc #—identifies the channel of the device (00 for channel A, 01 for channel B, and
so on). In this example, because the SCSI interface has two channels, one channel is 00
and the other is 01.
• Vendor ID—shows the device’s vendor ID; for the SCSI interface, this is the same for
both channels. For all the SCSI interface the ID is 0x1000.
• Device ID—shows the device ID; for the SCSI interface, this is the same for both
channels. For the SCSI interface the ID is 0x0030.
• Slot #—identifies the physical card slot in the system where the SCSI interface is
installed; for the SCSI interface, this is the same for both channels. In this example, the
SCSI interface is on the system board therefore the in slot number is xx.

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• Path—identifies the device’s path; for the SCSI interface, this is the same for both
channels. In this example, the SCSI interface path is Acpi(HWP0002,200)/Pci(1|0)
for channel A and Acpi(HWP0002,200)/Pci(1|1) for channel B.
Using the SCSI interface information from the example above, the pieces of information
that, combined, tell you this is a SCSI interface are the following (shown in bold, for
highlighting purposes):
00 20 01 00 0x1000 0x0030 xx Acpi(HWP0002,200)/Pci(1|0)
00 20 01 01 0x1000 0x0030 xx Acpi(HWP0002,200)/Pci(1|1)
Looking at all of the above information together, the vendor (0x1000) and device (0x0030)
are the IDs for a SCSI interface. Of the devices with those IDs, this device has two channels
(Fnc # of 00 immediately followed by Fnc # of 01). Also, this SCSI interface has a non-numeric
(XX) slot # indicating that it is on the system board.
2. Still at the EFI shell prompt, type this command to obtain the controller’s handle for the
SCSI interface:
devtree
A tree of all EFI-capable devices installed in the system is displayed. The output could look
like this:
Shell> devtree

Device Tree

Ctrl[04]

Ctrl[0A] Acpi(HWP0002,0)

Ctrl[12] Usb Open Host Controller

Ctrl[13] Usb Open Host Controller

Ctrl[14] Acpi(HWP0002,0)/Pci(1|2)

Ctrl[15] PCI IDE/ATAPI Controller

Ctrl[48] DW-28E

Ctrl[83] FAT File System [FAT32] 118 MB

Ctrl[16] Acpi(HWP0002,0)/Pci(3|0)

Ctrl[49] Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)

Ctrl[0B] Acpi(HWP0002,100)

Ctrl[17] LSI Logic Ultra320 SCSI Controller

Ctrl[18] LSI Logic Ultra320 SCSI Controller

Ctrl[19] Acpi(HWP0002,100)/Pci(2|0)

Ctrl[4B] Broadcom NetXtreme Gigabit Ethernet (BCM5701)

Ctrl[0C] Acpi(HWP0002,200)

Ctrl[0D] Acpi(HWP0002,400)

Ctrl[0E] Acpi(HWP0002,700)

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Ctrl[1A] Acpi(HWP0002,700)/Pci(1|0)

Ctrl[1B] Acpi(HWP0002,700)/Pci(1|1)

Ctrl[36] 16550 Serial UART Driver

Ctrl[37] VT-100+ Serial Console

Ctrl[31] Primary Console Input Device

Ctrl[32] Primary Console Output Device

Ctrl[30] Primary Standard Error Device

Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0)

Ctrl[32] Primary Console Output Device

Ctrl[30] Primary Standard Error Device

Ctrl[33] Acpi(PNP0501,0)

Ctrl[34] 16550 Serial UART Driver

Ctrl[35] VT-100+ Serial Console

Ctrl[31] Primary Console Input Device

Ctrl[32] Primary Console Output Device

Ctrl[30] Primary Standard Error Device

Ctrl[44] VenHw(904EFCF0-F0A8-11D4-B4CA-303031303833)

Ctrl[46] VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9)
In the above example, the SCSI interface information is shown highlighted bold. You can
tell the information is for the SCSI interface because the path on the first
line—Acpi(HWP0002,100)— is the path from the information displayed by the info io
command. The next two lines are for the SCSI interface two channels, one line for each
channel (they contain the SCSI interface description [LSI Logic Ultra160 SCSI
Controller]). Note the value shown for Ctrl—17 and 18—at the beginning of each of
those lines; this is the controller’s handle for each channel. You need to know it for the next
step.

NOTE: The controller’s handle values will change on every boot.

3. Still at the EFI shell prompt, type this command to obtain the EFI driver’s handle for the
SCSI interface:
drvcfg
A list of all EFI-capable configurable components in the system is displayed. The output
may look like this:
Shell> drvcfgConfigurable ComponentsDrv[3D] Ctrl[15] Lang[eng]Drv[3F] Ctrl[19]
Lang[eng]Drv[45] Ctrl[17] Lang[eng]Drv[45] Ctrl[18] Lang[eng]
This listing shows which driver controls which device (controller). In the above example,
the SCSI interface information is shown highlighted bold. You can tell the information is
for this SCSI interface because the values shown for Ctrl—17 and 18—are the controller’s
handles for the SCSI interface two channels (from the information displayed by the devtree
command).

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NOTE: The EFI driver’s handle values will change on every boot.

TIP: From this command (drvcfg), we recommend you record these two pieces of
information for each channel of each SCSI interface for parameters to be changed:
• Drv (the EFI driver’s handle)
• Ctrl (the controller’s handle)

4. Using the information (the driver’s handle [Drv] and the controller’s handle [Ctrl]) from
the drvcfg command, start the EFI SCSI Setup Utility for one channel of this SCSI interface.
Still at the EFI shell prompt, type this command:
drvcfg -s drvr_handle cntrl_handle
where
• drvr_handle is the handle of the driver that controls the channel whose SCSI ID you
want to display or change
• cntrl_handle is the handle of the controller for the channel whose SCSI ID you want
to display or change
So, continuing the example for channel A of this SCSI interface, you would type:
drvcfg -s 45 18
5. The EFI SCSI Setup Utility starts and its main menu is displayed, showing a list of all the
EFI capable SCSI interfaces in the system.

TIP: To move the cursor in the EFI SCSI Setup Utility, you can use these keys:
• Arrow keys: ↑ ↓ ← →
• Alternate keys:
H = left
J = down
K = up
L = right
I = home
O = end

Move the cursor to highlight the channel of the SCSI interface; press Enter. (To determine
which channel of the interface to highlight, match the PCI Bus, PCI Dev, and PCI Func
values on this screen to the Bus #, Dev #, and Fnc # values from the info io command.)

CAUTION: Do not select the <Global Properties> option on the main menu.

6. The “Adapter Properties” screen for this channel of the SCSI interface is displayed. If you
like, you can make sure the utility is running for the channel of the SCSI interface by

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comparing the values shown for PCI Bus, PCI Device, and PCI Function to the Bus #,
Dev #, and Fnc # values from the info io command.

CAUTION: Do not change the value for any of these fields on the “Adapter Properties”
screen:
• Auto Termination
• SCSI Parity
• SCSI Bus Scan Order
• Spinup Delay (Secs)
Changing any of these fields can cause unpredictable results.
CAUTION: Do not change the value for any of these fields on the “Device Properties” screen:
• Scan Id
• Scan LUNs > 0
• Disconnect
• SCSI Timeout
• Queue Tags
• Format
• Verify
Changing any of these fields can cause unpredictable results.

7. You may display (and optionally change) any SCSI parameters listed below for the channel
of the SCSI interface, or restore its SCSI parameters to their default values.
• SCSI ID
• Maximum data transfer rate
• Bus width
• Whether the SCSI interface is bootable (driver support)
• Avoid bus resets (secondary cluster server)
• Restore Defaults
8. Use the arrow keys to navigate to the appropriate SCSI parameter.
9. Use the plus (+) and minus (-) keys to scroll through the values until the value you want is
displayed.
10. Press Esc to exit the “Adapter Properties” screen. You are given these choices:
• Cancel the exit from the screen (to stay in the “Adapter Properties” screen for the channel
of the SCSI interface)
• Save the changes you made and then exit the screen
• Discard the changes you made and then exit the screen
11. Move the cursor to the action (cancel, save, or discard) you want to take; press Enter.
If you selected cancel, you remain in the “Adapter Properties” screen for the channel of the
SCSI interface. You can still change the channel’s parameters listed above.
If you selected save or discard, you are placed in the EFI SCSI Setup Utility’s main menu.

CAUTION: Do not select the <Global Properties> option on the main menu.

12. Press Esc to exit the main menu and the EFI SCSI Setup Utility.
13. Select the option for exiting the utility.
14. When you are prompted to, press Enter to stop the SCSI interface; you are now back at the
EFI shell prompt.

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15. At the EFI shell prompt, type this command:
reset
The system starts to reboot. This is required to cause the new SCSI setting.

Using the Boot Option Maintenance Menu


This menu allows you to select console output and input devices as well as various boot options.
It contains the following items:
• Boot from a File
• Add a Boot Option
• Delete Boot Option(s)
• Change Boot Order
• Manage BootNext setting
• Set Auto Boot TimeOut
• Select Active Console Output Devices
• Select Active Console Input Devices
• Select Active Standard Error Devices
• Cold Reset
• Exit
These items are described in the following sections.
In all menus, select:
• Help to display the help available for the command
• Exit to return to the main Boot Options Maintenance menu
• Enter to select an item after using the arrow keys to highlight the item
• Save Settings to NVRAM to save your changes

NOTE: The options shown here are examples. Your system may have different options available
based on the system configuration and installed hardware components.

Paths
All devices in the hp Integrity rx1620 Server are represented by paths in the EFI shell. To identify
the correct socket or disk drive, use the following tables.
Table 3-3 hp Integrity rx1620 Server Sockets
Socket Path

1 PCI Acpi(HWP0002,400)/pci(0|0)

2 PCI Acpi(HWP0003,400)/pci(0|0)

Table 3-4 hp Integrity rx1620 Server Drives


Drive Path

SCSI Disk Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0)

SCSI Disk Acpi(HWP0002,100)/Pci(1|1)/Scsi(Pun0,Lun1)

Removable Media Boot Acpi(HWP0002,0)/Pci(2|0)/ATA(Primary,Master)

Boot from a File


Use this option to manually run a specific application or driver.

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NOTE: This option boots the selected application or driver one time only. When you exit the
application, you return to this menu.
This option displays the file systems that are on your server or workstation and lets you browse
these file systems for applications or drivers that are executable. Executable files end with the.efi
extension. You can also select remote boot (LAN) options that have been configured on your
network.
For example:
Boot From a File. Select a Volume

NO VOLUME LABEL [Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM

CD_FORMAT [Acpi(HWP0002,0)/Pci(2|0)/Ata(Secondary,Master)/CDROM

Removable Media Boot [Acpi(HWP0002,500)/Pci(2|0)/Ata(Secondary,Master)

Load File [EFI Shell [Built-in]]

Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)]

Exit
In this example:
• NO VOLUME LABEL is a hard drive. When you format a hard drive, the EFI tools provide
an option to LABEL the disk. In this example, the volume was not labelled.
• CD_FORMAT is the label created for the disk currently inside the DVD-ROM drive.
• Removable Media Boot allows you to boot from a removable media drive (CD/DVD drive).
This option does not support booting from a specific file on a specific removable media disc.
• The two Load Files are the EFI Shell and the LAN.

Add a Boot Option


Use this option to add items to the EFI boot menu.
This option displays the file systems that are on your system and lets you browse these file
systems for applications or drivers that are executable. Executable files end with the.efi extension.
You can also select remote boot (LAN) options that have been configured on your network. The
option you have selected will be added to the EFI boot menu.
If you add a new drive to your system, you must manually add its boot options list if you want
to make it a bootable device.
When adding a boot option that already exists in the Boot Manager list of boot options, you can
choose whether to create a new option or modify the existing one. If you:
• Choose to modify an existing option, you may change the boot option name and/or add
boot option arguments to the existing option.
• Create a new boot option for an already existing option, multiple instances of the same boot
option exist.
For example:
Add a Boot Option. Select a Volume

NO VOLUME LABEL [Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM

Removable Media Boot [Acpi(HWP0002,0)/Pci(2|0)/Ata(Secondary,Master)

Load File [EFI Shell [Built-in]]

Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)]

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Exit
In this example:
• Most of the items are the same options in Boot From a File.
• NO VOLUME LABEL is a hard drive. You can search through the disk for bootable
applications to add to the Boot Manager list of Boot options.
• Removable Media Boot will treat the Removable Media (generally a CD) as a bootable device.
• Load File EFI Shell adds a new instance to the EFI Shell. Load File with the MAC address
adds a network boot option.

Delete Boot Option(s)


Use this option to remove boot options from the EFI boot menu.

NOTE: This does not delete any files, applications or drivers from your system.
This option displays a list of boot options that are configured on your system. The names will
match the options on the main Boot Manager menu (above).
If you remove a drive from your system, you must manually delete it from the boot options list.
• To delete an item from the list, use the arrow keys to highlight the item and press Enter.
• To remove all of the entries from the EFI boot menu, select Delete All Boot Options. This
setting may be used as a security device on systems that are accessed remotely.

Change Boot Order


Use this option to change the order of boot options. The order in which options are listed in the
EFI boot menu also reflects the order in which the system attempts to boot. If the first boot option
fails, the system tries booting the second, then the third, and so forth, until a boot option succeeds
or until all options have failed.
For example, if you normally boot using a configuration on your LAN but would like to boot
from a local hard drive if the LAN is unavailable, move the LAN boot option to the top of the
list, followed by the hard drive boot option.
The menu lists boot options that currently exist in the main Boot Manager menu. You can change
the priority of the items by moving them up or down in the list:
• Press U to move an option up.
• Press D to move an option down.
• Select Save Settings to NVRAM to modify the order in the Boot Manager menu, which
modifies the order that the Boot Manager will attempt to boot the options.
• The items at the bottom of the screen (shown in bold in these examples) are descriptions of
the selected option.
For example:
Change boot order. Select an Operation

EFI Shell [Built-in]

Current OS

Save Settings to NVRAM

Help

Exit

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VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9)

Boot0000

Manage BootNext Setting


Use this option to run the selected boot option immediately upon entering the main Boot Manager
menu. This option is useful for booting an option that only needs to be booted once, without
changing any other setting in the main Boot Manager menu. This is a one-time operation and
does not change the permanent system boot settings.
This option displays the file systems that are on your system and lets you browse these file
systems for applications or drivers that are executable. Executable files end with the.efi extension.
You can also select remote boot (LAN) options that have been configured on your network.
To restore the default boot next setting, select Reset BootNext Setting.
For example:
Manage BootNext setting. Select an Operation

EFI Shell [Built-in]

Current OS

Reset BootNext Setting

Save Settings to NVRAM

Help

Exit

VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9)

Boot0000

Set Auto Boot TimeOut


Use this option to set the amount of time the system pauses before attempting to launch the first
item in the Boot Options list.
For example:
Set Auto Boot Timeout. Select an Option

Set Timeout Value

Delete/Disable Timeout

Help

Exit
Interrupting the timeout during the countdown stops the Boot Manager from loading any boot
options automatically. If there is no countdown, boot options must be selected manually.
• To set the auto boot timeout value, in seconds, select Set Timeout Value and enter the desired
value.
• To disable the timeout function, select Delete/Disable Timeout.

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NOTE: When this option is selected, the system does not automatically boot. The system stops
at the EFI boot menu and waits for user input.

Select Active Console Output Devices


Use this option to define the devices that display output from the system console. This list
normally includes the VGA monitor and a serial port for directing output to a terminal emulation
package.

NOTE: If you install a modem in your system, make sure you disable the modem serial port
in both the Active Console Input and Active Console Output device lists.
NOTE: Some operating systems support multiple consoles, such as a simultaneous serial and
VGA output. See your OS documentation to determine how many consoles are supported with
your system. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup
CD to switch between COM A and the MP on Windows systems).
For example:
Select the Console Output Device(s)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100)

* Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100)

* Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8)

* Acpi(HWP0002,700)/Pci(2|0)
* indicates a currently selected device.
This menu is identical to Console Error Devices. The hp Integrity rx1620 Server does not support
different configurations for Output and Error console. For correct operation:
• When changes are made to either Output or Error console menus, the identical change must
be made in both menus.
• When changing serial devices, changes must be made to Output, Input, and Error menus
for proper operation.
Table 3-5 Console Output Devices
To select: Choose:

Serial A/Serial 1 Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)

MP Serial Console Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)

MP VGA Port Acpi(HWP0002,700)/Pci(2|0)

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• Each option is identified with an EFI device path. Not all options will be available, depending
on the configuration of the system and the options purchased. Device paths may differ
slightly on different product models.
• On both serial device examples, UART 9600 indicates the current baud rate of the serial
device (can be changed with the EFI shell baud command), VenMsg Vt100+ is the current
emulation type (several different terminal emulation protocols are supported, see list above).
• Only one terminal emulation type (PcAnsi, Vt100, and so on) can be selected for each serial
console, but multiple serial consoles can be selected at a time.

Select Active Console Input Devices


Use this option to define the devices that are used to provide input to the system console.
This option displays the console devices on your system. This normally includes a standard
keyboard and mouse, and a serial port for receiving output from a terminal emulation package
on a laptop. Several different terminal emulation protocols are supported.
• When changing serial devices, changes must be made to Output, Input, and Error menus
for proper operation.

NOTE: If you install a modem in your system, make sure you disable the modem serial port
in both the Active Console Input and Active Console Output device lists.
NOTE: Some Operating Systems support multiple input devices, such as a simultaneous serial
and keyboard input. See your OS documentation to determine how many consoles are supported
with your system.
For example:
Select the Console Input Device(s)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100)

* Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100)

* Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8)
* indicates a currently selected device.
• Each option is identified with an EFI Device path. Not all options will be available, depending
on the configuration of the system and the options purchased. Device paths may differ
slightly on different product models.
• On both serial device examples, UART 9600 indicates the current baud rate of the serial
device, VenMsg Vt100+ is the current emulation type. Several different terminal emulation
protocols are supported (see list above).
• Only one terminal emulation type (PcAnsi, Vt100, and so on) can be selected for each serial
console, but multiple serial consoles can be selected at a time.

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Table 3-6 Console Input Devices
To select: Choose:

Serial A/Serial 1 Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)

MP Serial Console Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)

Select Active Standard Error Devices


Use this option to define the devices that display error messages from the system console.
This menu is identical to Console Output Devices. The hp Integrity rx1620 Server does not support
different configurations for Output and Error console. For correct operation:
• When changes are made to either Output or Error console menus, the identical change must
be made in both menus.
• When changing serial devices, changes must be made to Output, Input, and Error menus
for proper operation.

Using the System Configuration Menu


The System Configuration Menu (on systems with EFI firmware version 2.0 or higher) includes
the following options:
• The Security/Password Menu lets you change the administrator and user passwords
• The Advanced System Information Menu displays information about system and component
configuration
• Set System Date lets you modify the system date
• Set System Time lets you modify the system time
• Reset Configuration to Default lets you restore system settings to their original configuration
• Help displays additional information about the available options
• Exit returns to the EFI startup menu

Security/Password Menu
You can set administrator and user passwords to provide different levels of access to the system
firmware:

Resetting Passwords
If you forget your passwords, they can be reset using an MP command. Follow theses steps.
• If your system has an MP card:
Run the MP card bp command to reset the administrator and user passwords (see
“Management Processor Command Interface”).
• If your system does not have an MP card, you must reset the passwords using a jumper on
the system board:
1. Power down the system and unplug the AC power cord.
2. Place a jumper between pins 7 and 8 on J96 located on the system board near the battery.

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Figure 3-2 Password Reset Jumper

3. Plug in the AC power cord and wait for the BMC heartbeat LED on the system board
to start blinking green. This should take about 5 seconds from the time you plug in the
power cord.
4. Unplug the AC power cord again and remove the jumper.
5. Plug in the power cord and boot the system.
6. The passwords have been cleared. Follow the instructions above to set new system
passwords.
7. Store the system in a secure location and keep the system case locked at all times to
protect against unauthorized access.

Management Processor
The management processor is an independent support system for the server. It provides a way
for you to connect to a server and perform administration or monitoring tasks for the server
hardware.
The management processor controls power, reset, Transfer of Control (TOC) capabilities, provides
console access, displays and records system events, and can display detailed information about
the various internal subsystems. The management processor also provides a virtual front panel
that can be used to monitor system status and the state of front panel LEDs. All MP functions
are available via the LAN, local RS-232 and remote RS-232 ports.
The management processor is available whenever the system is connected to a power source,
even if the server main power switch is in the off position.
Access to the management processor can be restricted by user accounts. User accounts are
password protected and provide a specific level of access to the server and management processor
commands.
Multiple users can interact with the management processor. From the MP Main Menu users can
select any of the following options: enter management processor command mode, enter console,
view event logs, view console history, display virtual front panel, enter console session, or connect
to another management processor. Multiple users can select different options from the MP Main
Menu at the same time. However, management processor command mode and console mode
are mirrored, The MP allows only one user at a time to have write access to the shared console.

Accessing the Management Processor


You can connect to the management processor using the following methods:
• The local RS-232C port using a local terminal
• The remote RS-232C port using external modem (dial-up) access, if remote modem access
is configured
• The management processor LAN port using Web Console or telnet if login access through
the management processor LAN is enabled
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Interacting with the Management Processor
To interact with the management processor, perform the following steps:
1. Log in using your management processor user account name and password.

NOTE: If the management processor is not displaying the MP Main Menu, use CTRL+B
to access the MP Main Menu and the management processor (MP) prompt.

2. Use the management processor menus and commands as needed. A list of available
commands can be displayed by using the management processor help function (in the MP
Main Menu, enter HE followed by LI at the MP HELP: prompt). Log out using the X
command (in the MP Main Menu, enter X at the MP> prompt) when done.

Management Processor Command Interface


Use the management processor menus and commands as needed. The login screen, which includes
the Main Menu, is shown below. Main Menu commands (CO, VFP, CM, CL, CSP, SE, SL, HE, and
X) can be entered after the MP prompt. Commands not displayed in the MP Main Menu can be
accessed in command mode by first using the CM command at the MP prompt. (A list of available
commands can be displayed by using the management processor help function. Display the list
of commands as follows: in the MP Main Menu, enter HE after the MP> prompt, then enter LI
after the MP HELP: prompt.) You can return to the MP Main Menu by typing CTRL+B.

NOTE: At publication, the current version of the Management Processor Revision is E.02.25.
Check the HP website for the latest revision.

MP Welcome Screen
MP Welcome screen commands:
MP Login: Admin
MP password: *****
Hewlett-Packard Management Processor
(C) Copyright Hewlett-Packard Company 1999-2003. All rights reserved
System Name: xxxxxxxxx

MP MAIN MENU:
CO: Console
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Log
SL: Show Event Logs
CSP: Connect to Service Processor
SE: Create OS Session
HE: Main Menu Help
X: Exit Connecion

Management Processor Help System


The MP has a robust help system. To invoke MP HELP, enter he after the MP> prompt. The
following is displayed:
HE

==== MP Help: Main Menu ============================================(Administrator)===

Hardware Revision a1 Firmware Revision E.02.20 May 30 2003,15:18:47

MP Help System

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Use Ctrl-B to exit MP command interface and return to the main MP menu:

Enter a command at the help prompt:

OVerview : Launch the help overview

LIst : Show the list of MP commands

<COMMAND> : Enter the command name for help on individual command

TOPics : Show all MP Help topics and commands

HElp : Display this screen

Q : Quit help
Enter one of the commands described above: OV, LI, <command>, TOP, HE, Q

Management Processor Commands


MP commands are listed in the following table and described in the following paragraphs.
Table 3-7 Management Processor Commands and Descriptions
Command Description

BP Reset BMC passwords

CA Configure asynch/serial ports

CG Certificate generator

CL View console log

CM Select command mode

Ctrl+B Return to MP main menu

CO Select console mode

CSP Connect to service processor

DATE Date display

DC Default configuration

DF Display FRU information

DI Disconnect remote or LAN console

FW (XU) Upgrade MP firmware

HE Display help for menu or command

ID System information

IT Inactivity timeout settings

LC LAN configuration

LOC Locator LED display and configuration

LS LAN Status

MA Return to Main Menu

MR Modem reset

MS Modem status

PC Remote power control

PG Paging parameter setup

PR Power restore

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Table 3-7 Management Processor Commands and Descriptions (continued)
Command Description

PS Power management module status

RB Reset BMC

RS Reset system through RST signal

SA Set access

SE Enter OS session (UNIX only)

SL Show event logs

SO Security options

SS System processor status

SYSREV Current system firmware revisions

TC Reset via transfer of control (TOC)

TE Tell- send a message to other users

UC User configuration

VFP Virtual front panel

WHO Display connected management processor users

X Exit management processor and disconnect

XD Diagnostics and/or reset of management processor

Reset BMC Passwords


BP: Reset BMC Passwords
This command resets BMC passwords (both USER and ADMIN passwords).

Configure Serial Port Parameters


CA: Configure local and remote serial port parameters
Set up the local serial port parameters as follows:
• TERMINAL TYPE: Vt100 vs HPterm
• BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400,
115200 bit/sec.
• FLOW CONTROL: Hardware uses RTS/CTS; Software uses Xon/Xoff.
• TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being
used is not compatible with the supported modem (MT5634ZBA).

IMPORTANT: Do not mix HP and vt100 terminal types at the same time.
Set up the remote serial port parameters as follows:
• MODEM PROTOCOL: Bell or CCITT (CCITT is a European standard; RTS/CTS signaling
is used, as well as the Ring signal. Bell is a U.S. or simple mode).
• BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400,
115200 bit/sec.
• FLOW CONTROL: Hardware uses RTS/CTS; Software uses Xon/Xoff.

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• TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being
used is not compatible with the supported modem (MT5634ZBA).
• MODEM PRESENCE: When the modem may not always be connected, set this parameter
to “not always connected”.
For example: A modem attached through a switch. In mode “not always connected,” no
dial-out functions are allowed: DIAL-BACK is disabled, and PAGING is not possible.
The MP mirrors the system console to the MP local, remote/modem, and LAN ports. One console
output stream is reflected to all of the connected console users. If several different terminal types
are used simultaneously by the users, some users may see strange results.

Example 3-19 HP-UX


Applications that care about the terminal type (install, SAM, vi, and so on) running on HP-UX
use three methods to determine the terminal type:
1. The application takes the terminal information from the OS. This value is set in the CA
command and takes effect for all MP ports.
2. The $TERM shell environment variable.
3. The application directly queries the terminal (in this case, the write enabled terminal
establishes the terminal type).
Make sure that settings #1 and #2 agree with your terminal type.

Certificate Generate
CG: Generate RSA key pair or Self Signed Certificate
This command generates a new RSA key pair and self signed certificate.

Console Log
CL: Console Log—view the history of the Console output
This command displays up to 60 Kilobytes of logged console data (about 60 pages of display in
text mode) sent from the system to the Console path.

Command Mode
CM: Command Mode—enter command mode
This command switches the console terminal from the MP Main Menu to mirrored command
interface mode. If the current mux authority is administrator and the new login is as an operator,
the command mux will be denied (remains in MP Main Menu mode). If a command is in progress,
a message will be displayed warning the new user of system status.

Console
CO: COnsole—leave command mode and enter console mode
This command switches the console terminal from the MP Main Menu to mirrored/redirected
console mode. All mirrored data is displayed. Type CTRL+B to return to the MP command
interface.
For VT100 and HPTERM, verify that the MP setting in the CA command is correct and all mirrored
consoles are of the same terminal type for proper operation.

Connect to Service Processor


CSP: Connect to remote management processor over the LAN

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This command allows the local or remote port user to connect over the MP LAN to another MP
on the network. The user that launches the command is given a private connection to the other
MP over the LAN. To return to the original MP, type CTRL+] to disconnect the CSP session.

Date
DATE: Displays the current date, as generated in the MP real-time clock.

Default Configuration
DC: Default Configuration—reset all MP parameters to the default configuration
This command sets all MP parameters back to their default values. The user may reset all or a
subset of the following parameters:
• IP configurations
• Modem configuration
• Paging configuration
• Command Interface configuration
• Disable remote access, security configuration
• Session configuration. For example: setting the security configuration to default erases all
users and passwords.
There are three ways to reset passwords in the MP:
1. In the SO command, change individual users.
2. In the DC command choose “Reset Security Configuration”.
3. Forgotten passwords can be reset by pressing the MP reset button on the back panel of your
HP Server. After the MP reboots, the local console terminal displays a message for five
seconds. Responding to this message in time will allow a local user to reset the passwords.

NOTE: All user information (logins, passwords, and so on) is erased in methods 2 and 3.

Display FRUID
DF: Display FRUID information
This command displays FRUID information from the BMC for FRU devices. Information provided
includes serial number; part number; model designation; name and version number; and
manufacturer.

Disconnect Remote or LAN Console


DI: DIsconnect remote/modem or LAN/WEB console
This command disconnects (hang up) the remote/modem or LAN/WEB users from MP. It does
not disable the ports. The remote console is no longer mirrored.

MP Firmware Update
FW: Activates MP firmware upgrade mode
This command is available from either the LAN or local serial port. This command activates
firmware upgrade mode, which loads new firmware through the MP LAN by FTP (which must
be operational). An MP Reset is generated after the upgrade is complete.

Help
HE: Display help for menu or command
This command displays the MP hardware and firmware version identity, and the date and time
of firmware generation. If executed from the MP Main Menu, general information about the MP,

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and those commands displayed in the MP Main Menu, will be displayed. If executed in command
mode, this command displays a list of command interface commands available to the user. It
also displays detailed help information in response to a topic or command at the help prompt.

Display System ID
ID: Display/modify system information
This command allows the user to display and modify the following:
• SNMP contact information
• SNMP server information
• SPU hostname

Inactivity Timeout
IT: Inactivity Timeout settings
The session inactivity timeout is up to 1,440 minutes—default is 60 minutes. This timeout prevents
sessions to the system from being inadvertently left open. A session can be started by the SE
command. An open session can prevent users from logging onto the MP through a port and can
also prevent system applications from initiating an outbound connection.
MP inactivity timeout is up to 1,440 minutes—default is 5 minutes. This timeout prevents a user
from inadvertently keeping the MP locked in a MP Command Interface mode preventing other
users from looking at the console output. The MP Command Interface inactivity. timeout may
not be deactivated.
Flow control timeout is 0 to 60 minutes. If set to 0, no timeout is applied. This timeout prevents
mirrored flow control from blocking other ports when inactive.

Configure LAN Console


LC: LAN configuration (IP address, and so on)
This command displays and allows modification of the LAN configuration. Configurable
parameters include:
• MP IP Address
• MP Host Name
• Subnet Mask
• Gateway Address
• Web Console port number
• Link State
The MP Host Name set in this command is displayed at the MP command interface prompt.
Typically the DNS name for the LAN IP is entered.
This field can be programmed to any useful name or phrase. For clarity, it is useful to enter
MP-on-SYSTEM as the MP Host name, so both names show up in the prompt (limit 19 characters,
no spaces allowed.) The web access port number is also set by this command.

Locator LED Status


LOC: Locator LED Status
This command displays the current status of the Locator LED.

LAN Status
LS: LAN Status
This command displays all parameters and the current status of the MP LAN connections. The
LAN parameters are not modified by the execution of this command.

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Return to Main Menu
MA: Return to MP Main Menu
This command makes the MP return to the non mirrored MP Main Menu. This is the same as
executing CTRL+B.

Modem Reset
MR: Modem Reset
This command makes the MP send an AT Z command to the modem, which resets it. Any modem
connections are lost. The initialization results can be viewed via the MS command.

Modem Status
MS: Modem Status—Display modem status
The MS command displays the state of the modem lines connected to the remote/modem serial
port. The display can be updated by pressing Enter. The current state of the status signals DCD,
CTS, DSR, RI and the last state of the control signals DTR, RTS set by the firmware are displayed.

Power Control
PC: Power Control—turn system power on and off
For proper system shutdown, shutdown the OS before issuing this command or use the commands
graceful shutdown option.
This command allows you to switch the system power on or off. the user can have the action
take place immediately or after a specified delay.
Notice this is roughly the equivalent to turning the system power off at the front panel switch.
There is no signal sent to the OS to bring the software down before power is turned off. To turn
the system off properly. you must ensure that the OS is in the proper shutdown state before
issuing this command. Use the proper OS commands or use the graceful shutdown option of
the Remote Power Control command.

Configure Paging
PG: Paging parameter setup—configures pagersThis command allows the user to configure the
pagers and set triggering events.A string description of the triggering event will be sent with
the page.

Power Status
PS: Power status—display the status of the power management module
This command displays on the console the status of the power management module.

Reset BMC
RB: Reset BMC
This command resets the BMC by toggling a GPIO pin.

Reset System
RS: Reset system through RST signal

IMPORTANT: Under normal operation, shut down the OS before issuing this command.
This command causes the system (except the MP) to be reset through the RST signal.

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Execution of this command irrecoverably halts all system processing and I/O activity and restarts
the computer system. The effect of this command is very similar to cycling the system power.
The OS is not notified, no dump is taken on the way down, and so on.

Set Access
SA: Set access options—configures access for LAN and remote/modem ports
This command will disconnect modem, LAN, and web users if access is disabled.

Create Local Session


SE: Log into the system on local or remote port
Only valid from the local or remote/modem port, SE allows the user to leave the MP Command
Interface and enter a system session. Other mirrored MP users are placed in console mode. The
session user returns to the mirrored MP session on exit.The MP regularly checks the activity of
the session, closes the connection with the system, and, if the timeout period has elapsed, returns
the port to mirroring. The timeout period is set with the IT command. On HP-UX, the SE command
works on the local and remote ports.In HP-UX, use the System Administration Manager (SAM)
to add modem device files for the session UARTS. The modem type, CCITT or Bell must agree
with the remote port settings for the remote session port and always be Bell mode for the local
session port.
If the system and the MP Command Interface local or remote ports have been configured with
different port speeds, the baud rate changes to the rate specified by the OS for the duration of
the session.

Display Logs
SL: Display contents of the system status logs
This command displays the contents of the event logs that have been stored in nonvolatile
memory.
• System Event Log (SEL)—Events (filtered by alert level) and errors
• Forward progress—All events
• Current boot log—All events between “start of boot” and “boot complete”
• Previous boot log—The events from the previous boot
Reading the system event log turns off the system LED. Accessing this log is the only way to
turn off the system LED when it is flashing and alerts have not been acknowledged at the alert
display level.
Events are encoded data that provide system information to the user. Some well-known names
for similar data would be Chassis Codes or Post Codes. Events are produced by intelligent
hardware modules, the OS, and system firmware. Use SL to view the event log.
Navigate within the logs as follows:
• + — View the next block (forward in time)
• - — View the previous block (backward in time)
• Enter (<CR>) — View the next block in the previously selected direction (forward or backward
in time)
• D — Dump the entire log for capture or analysis
• F — First entry
• L — Last entry
• J — Jump to entry number __
• V — View mode configuration (text, keyword, hex)
• ? — Display this help menu
• Q — Quit

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Table 3-8 defines alert (or severity) levels.
Table 3-8 Alert Levels
Severity Definition

0 Minor forward progress

1 Major forward progress

2 Informational

3 Warning

5 Critical

7 Fatal

Security Options
SO: Configure security options and access control (users, passwords, and so on)
This command modifies the security parameters of the MP, which include login time-outs and
allowed password faults.
If configured, when you access the MP via the modem port, the MP hangs up and dials the user
back. This does not work if Modem Presence is set to not always connected with the CA
command.
If the mode is Single, the State is changed todisabledafter the first login.
A disabled user’s login is not accepted.

System Status
SS: Displays the status of the system processors
The SS command displays the status of the system processors and which processor is the monarch.

Firmware Revision Status


SYSREV: Displays the revision status of firmware in the system.
This command displays the revision status of firmware in the system.

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NOTE: At the time of production of this guide, the firmware revisions were:
FIRMWARE INFORMATION

Firmware Revision: 1.10 [4341]

PAL_A Revision: 7.31/5.37

PAL_B Revision: 5.37

SAL Spec Revision: 3.01

SAL_A Revision: 2.00

SAL_B Revision: 1.10

EFI Spec Revision: 1.10

EFI Intel Drop Revision: 14.61

EFI Build Revision: 1.10

POSSE Revision: 0.10

ACPI Revision: 7.00

BMC Revision: 2.24

IPMI Revision: 1.00

SMBIOS Revision: 2.3.2a

Management Processor Revision: E.02.25

Transfer Of Control
TC: System reset through INIT or TOC (Transfer of Control) signal
Under normal operation, shut down the OS before issuing this command.
This command causes the system to be reset through the INIT (or TOC) signal. Execution of this
command irrecoverably halts all system processing and I/O activity and restarts the computer
system. It is different from the RS command in that the processors are signaled to dump state
on the way down.

Tell
TE: TEll—sends a message to other terminals
Up to 80 characters can be typed in. The message is broadcast to the other mirrored clients. Users
in a session or CSP are not shown the message.

User Configuration
UC: User Configuration—controls user access
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This command allows an administrator to add, modify, re-enable, or delete user logins. The
administrator can also enable or disable security warnings and change passwords.

Virtual Front Panel


VFP: Display Virtual Front Panel
The VFP command presents a summary of the system by using direct console addressing. If the
terminal is not recognized by the MP, VFP mode will be rejected. Each individual user will get
this summary in order to avoid issues related to terminal type and screen display mode.

Who
WHO: Displays a list of MP connected users
This command displays the login name and operating mode (Main Menu, command, and so on)
of the connected console client users, and the port on which they are connected. For the LAN
and WEB console clients the remote IP address is also displayed.
If the local console client user did not originate the MP command interface session, there is always
one default user listed for the local serial port: local user i. If the local console operator types
CTRL+B, then the login name that the local operator used is displayed instead.

Exit from MP
X: Exit from MP command interface and disconnect from the system
This command disconnects the executing user from the system. This command is available from
the local port.

Diagnostics
XD: Diagnostics and/or Reset of MP
This command allows the user to perform some simple checks to confirm the MP's health and
its connectivity status. The following tests are available:
• MP Parameter Checksum
• Verify I2C connection (get BMC Device ID)
• LAN connectivity test using ping
• Modem self-tests
Also, the MP can be reset from this command. A MP reset can be safely performed without
affecting the operation of the server.

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4 Troubleshooting
This chapter provides troubleshooting instructions used in the maintenance of the hp Integrity
rx1620 Server.

Troubleshooting Tips
WARNING! Before removing a cover, always disconnect the AC power cord and unplug cables.
Disconnect the AC power cord to avoid exposure to high energy levels that may cause burns
when parts are short-circuited by metal objects such as tools or jewelry.

CAUTION: Do not operate the HP Server for more than 5 minutes with any cover (including
disk drives) removed. Damage to system components may result due to improper cooling airflow.
• For problems with an optional disk array controller board, refer to the appropriate manuals
provided with the array controller.
• For questions on the operation of HP e-DiagTools, refer to the HP e-DiagTools Administrator
Guide on the HP Web Site at http://docs.hp.com.
• For general information on HP Server products, refer to the HP Web Site and search for
“management” at http://docs.hp.com.

Troubleshooting Methodology
1. This is the entry point to the troubleshooting process. Here, you pick from a set of symptoms,
ranging from very simple (System LED is blinking) to the most difficult Machine Check
Abort (MCA) has occurred. The following is a list of symptom examples:
• System LED blinking
• System Alert present on console
• System will not power-up
• System will not boot
• Error/Event Message received
• Machine Check Abort (MCA) occurred
2. This step narrows down the observed problem to the specific troubleshooting procedure
required. Here, you isolate the failure to a specific part of the server so that you can perform
more detailed troubleshooting. For example:
• Problem-System LED blinking
— System Alert on console?
— Analyze the alert by using the system event log (SEL) to identify the last error
logged by the baseboard management controller. Use either the EFI shell command
line interface (CLI) or if the optional management processor card is installed, use
the MP commands to view the SEL.
3. At this point you will have a good idea about which area of the system requires further
analysis. For example, if the symptom was “system will not power-up” then the initial
troubleshooting procedure may have indicated a problem with the DC power supply not
coming up after the power switch was turned on.
4. You have now reached the point where the failed Field Replaceable Unit (FRU or FRUs)
have been identified and need to be replaced. You must now perform the specific remove
and replace and verification steps.

Troubleshooting Tips 73
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NOTE: If multiple FRUs are identified as part of the solution, a fix cannot be guaranteed
unless all identified failed FRUs are replaced.

5. There may be specific recovery procedures you need to perform to finish the repair. For
example, if the display panel is replaced, you will need to restore customer specific
information.

Possible Problems
This section contains example HP Server problems and their possible solutions.

The system will not power-up


1. Review the installation procedures for the server. Refer to the hp Integrity rx1620 Installation
Guide.
2. Check all power connection cables.
3. Verify that power is available at the AC power receptacle. Check the receptacle output with
another device.
4. Check the power supply fans to see if they are operating. The fans will operate off of the dc
voltage generated by the power supply.
5. Check that the STBY (power good) LED located near the SCSI connector on the system board
is illuminated.
6. Check all connections from the power supply to the power distribution module.
7. Verify that all cables and modules are correctly connected. Especially check the display
panel connection.
8. If the system starts to power on and then power off, a voltage rail of the power supply may
be out of specification. The BMC monitors voltages and prevents power on when power
values are out of specification.

The system will not boot


1. Examine the display panel LEDs for warning or fault indications. The system LED will be
flashing yellow with a warning indication and flashing red with a fault indication.
2. Examine the four diagnostic LEDs for indications of specific warning or fault indications.
The diagnostic LEDs present patterns that categorize the source of the warning or fault.
3. Display and examine the system event log (SEL) and forward progress log (FPL) for further
information relating to warning or fault indication.
4. Review the firmware revisions of all firmware.
5. Use the BMC command line interface (cli) to cycle the system power, cli>pc off, cli>pc
on.
6. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the
failure can be cleared.
7. Check that all DDR DIMMs are seated properly.
8. Check that the DDR DIMM configuration on the system board matches those approved. A
minimum of one DDR DIMM pair must be installed.
9. Verify that the DIMMs are fully seated. When the DIMM is fully seated in the mating
connector, the retaining latches are closed (they should be flush with the front of the DIMM).
If the latches are not closed, reseat the DIMM fully by engaging the retaining latches and
closing them fully.
10. Check that the processors are installed in the correct sockets and that each processor has a
power pod installed. Also verify that the processors are of the same type.
11. Check the boot order with the SCSI configuration utility.

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12. If there are no obvious errors, reflash the BMC firmware. Refer to Chapter 3: Utilities, for
instructions.
13. If the system will still not boot, it may be necessary to replace the base unit.

The system has intermittent failures


1. Examine the display panel LEDs for warning or fault indications. The system LED will be
flashing yellow with a warning indication and flashing red with a fault indication.
2. Examine the four diagnostic LEDs for indications of specific warning or fault indications.
The diagnostic LEDs present patterns that categorize the source of the warning or fault.
3. Display and examine the system event log (SEL) and forward progress log (FPL) for further
information relating to warning or fault indication.
4. Make sure that the system fan assemblies are fully seated.
5. Verify that the server is plugged into a power source that is within specifications described
on the label of the power supply.
6. Make sure that the internal SCSI chain is terminated and that termination is not enabled on
any of the drives. Note that with LVD SCSI, termination is provided in the cable.
7. Check that the processors are installed in the correct sockets and that terminators are installed
in all unused sockets.
8. Reseat the main memory DDR DIMMs.
9. If date and time or customer settings are being cleared, the system board battery may need
to be replaced.

The system LED or diagnostic LEDs are not on and no error messages appear
If the server does not work (with no LEDs illuminated) and no error messages appearing, check
the following:
1. Make sure that all cables and the AC power cord are plugged into their proper receptacles.
2. Make sure that the AC outlet is working. If the server is plugged into a switched
multiple-outlet box, make sure that the switch on the outlet box is turned on.
3. Make sure that the server is turned on (the power-on light should be green and the fans
should be on).
4. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the
failure can be cleared.
5. Make sure that all boards are installed properly and the processors are installed in the correct
slot. They must be seated firmly in their slots and any cables must be connected firmly.
6. If the server stopped working after you installed a new board, remove the board and turn
on the server. If your server now works, check the installation instructions received with
the new board for correct installation method. If the new board is preventing the server from
powering on, it is likely to have a serious electrical problem.
7. If the server still does not work, remove all boards and options that you have installed (do
not remove the hard disk drives) and turn on the server.
8. Add the boards and options one at a time to determine which one is causing the problem.
9. If you have added any memory, make sure that the DDR DIMMs are seated properly in the
board. Also check the DDR DIMM configuration, and that the DDR DIMMs are matched
pairs.

Power goes off on the server and does not come back on
When certain critical conditions exist, the server shuts down all power.

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The critical conditions that may shut down the server are:
• Critical temperature fluctuations or changes
• Voltage problems (external AC line)
• Power supply failure
If the server powers off, and before you try a restart, do the following:
1. Examine the display panel LEDs for warning or fault indications. The system LED will be
flashing yellow with a warning indication and flashing red with a fault indication.
2. Examine the four diagnostic LEDs for indications of specific warning or fault indications.
The diagnostic LEDs present patterns that categorize the source of the warning or fault.
3. Display and examine the system event log (SEL) and forward progress log (FPL) for further
information relating to warning or fault indication.
4. First check to make sure power is getting to the server. Plug a known working device into
the power outlet.
5. Check for proper ventilation for the server. The server should have at least three inches of
space around the front and rear for proper airflow when installed in a rack.

NOTE: Temperature problems may be caused by a fluctuating power supply.

6. Check the system specifications and make sure the environmental temperature and voltage
are in the specified guidelines.
7. Monitor the system to make sure you are not experiencing further temperature and voltage
problems.

Troubleshooting and FRU identification


Once you have determined the current system state, you must troubleshoot the system to
determine what the problem symptoms are and what repair actions to take.
Use this guide to assist you in repairing the system by matching the problem symptom with the
appropriate troubleshooting step.

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Table 4-1 Problem Symptoms Repair Actions
Problem or Problem Normal Functioning Troubleshooting Steps Potential FRUs
Symptom Indicators Indicators

No indication of • Standby LED • Power LED Off. 1. AC must be present. Check that • No AC present
housekeeping is off when AC • Power LED on PDU is plugged in. • Power supply
voltage present is plugged into MP board (if 2. Ensure there is a working power • Power distribution
when AC is system. installed) should be supply. The LED on the supply
connected and • BMC lit solid green. should be lit. • System board
power switch is “heartbeat” not • Standby LED on 3. Check for an EFI shell prompt • Display board
in the off flashing. system board is on (CTRL+B) at console.
position. steady.
• BMC “heartbeat”
LED on system
board is flashing.(if
installed) should be
lit solid green.

System will not • Display panel • Power switch on. 1. Ensure there is a working power • Power supply
power on when power LED • Power LED on supply. The LED on the supply • CPU power pod
display panel stays off when steady green. should be lit. • System board
Power switch is power is turned • System LED is 2. Verify that standby voltage is
turned on. on. present. Check that the STBY LED • Intrusion switch on
off. chassis (cover not
• System LED on the system board is lit.
may be flashing completely closed)
3. Verify that the baseboard
yellow management controller is
(attention functioning. Check the heartbeat
indication). (BMC) LED on the system board is
lit.
4. Check system event log (SEL).
Look for event log detail = Low
Voltage DC power. This indicates
a failure of one of the CPU power
pods. The failing CPU power pod
is indicated in the Source ID field.

No EFI Main • Display panel • Display panel 1. Check that the console is • Processors
Menu prompt. power LED is power LED is properly connected and that you • Processor support
not steady steady green. can communicate with the BMC modules
green. • System events are (CTRL+B should get you the MP • Memory
• No system being displayed at login prompt).
events are being the console. • System board
2. Check system event log (SEL).
displayed at the [ Look for entries related to: • Console
console. • EFI Main Menu • Processors
• There is no prompt.
EFI Main Menu • Processor support modules (also
prompt at the known as power pods).
console. • Memory
3. Check for a red LED on the MP
card if installed. If lit red, the
problem is with the MP.
4. Reduce to minimum
configuration and troubleshoot
from there.

Troubleshooting and FRU identification 77


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Table 4-1 Problem Symptoms Repair Actions (continued)
Problem or Problem Normal Functioning Troubleshooting Steps Potential FRUs
Symptom Indicators Indicators

Cannot boot to • Console • Console 1. Use EFI shell commands to • Boot path
initial system messages messages and verify I/O and presence of valid configuration error
loader (ISL) indicating prompt indicating devices. • SCSI cable not
problems you are at ISL. 2. Use EFI boot manager boot connected from
booting from info command to determine boot channel A to drive
the primary or related information. cage
alternate boot 3. Check system event log (SEL) for • Hard disk drive
path. detailed message(s). • Disk drive cage
4. Remove I/O cards to eliminate backplane
them as cause of problem. • SCSI interface on
system board

Cannot boot to • Boot error • OS prompt. 1. Check system event logs for • Processor
operating system messages. • OS boot possible problem indication. • Hard disk drive
(OS). • System LED messages. 2. Run ODE diagnostics.
blinking. • Disk drive cage
• System LED on backplane
steady green.
• SCSI interface on
system board
• Corrupt OS

Verifying Hard Disk Drive Operation


Each hard disk drive has an activity LED indicator on the front of the drive.

NOTE: On the hp Integrity rx1620 Server only the Activity LED is used. The Status LED is
disconnected.

Figure 4-1 LED Apertures on Hard Disk Drive

Lightpipes on the disk drive transmit light to these apertures from LEDs on the inside rear of
the hot-swap mass storage cage. Verify that the LED shows the correct activity indication for all
disk drives that you installed:
1. Turn on power to the HP Server and display monitor.
2. During the boot sequence, watch the Activity LED on each hard disk drive:
• Activity LED: The LED quickly cycles from amber to green. The LED stays steady green
until the drive spins up.
3. If the status LED were illuminated on any disk drives, the drive cage may not be correctly
installed. Check installation as follows:
a. Turn off the HP Server power switch and unplug the AC power cords and any cables.
b. Disconnect the power distribution cable between the drive cage and the power
distribution module and then reconnect it.
c. Verify that the SCSI interface is correctly installed from SCSI A channel connector on
the system board to the connector on the SCSI cage.

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d. Check the SCSI bus for proper loading,
e. Reconnect the AC power cords and any cables. Restart the HP Server to determine
whether the LEDs now become illuminated during the boot. If not, contact your reseller.
4. If the LED indicator on a single disk drive is not illuminated during boot, the disk drive
may be installed incorrectly, or its lightpipes may be damaged.
Check the lightpipe on the disk drive as follows:
a. Remove the disk drive.
b. Inspect the lightpipes for damage. If a lightpipe is damaged, contact your reseller.

CAUTION: The lightpipes are fragile. Be careful not to damage them when you inspect
them or when you reinsert the disk drive.

c. Reinstall the disk drive.


d. Restart the HP Server to determine whether the LED now becomes illuminated during
the boot. If not, contact your reseller.
5. Use the EFI shell command info io to check the SCSI drives.

Identifying and Diagnosing Hardware Problems


Should a failure occur, the system LED, the LAN LED, the diagnostic LEDs, and the system event
log (SEL) will help you identify the problem:
• LEDs. The system LED, LAN LED, and diagnostic LEDs on the display panel of the server
change color and blink in different patterns to help identify specific problems. LEDs on the
front and rear panels of the server display LAN activity.
• The System Event Log (SEL) provides detailed information about the errors identified by
the LEDs.
If the LEDs and SEL do not give you enough information for you to identify the problem you
are experiencing, HP also provides diagnostic tools with each operating system.

Power and System LEDs


The Power and System LEDs indicate the state of the system. When the System LED is blinking
yellow or red, a problem exists.

NOTE: When the optional management processor (MP) card is installed, the four diagnostic
LEDs on the display panel are disabled.

Systems with the Optional Management Processor Card Installed


The following system LED states exist for systems having a optional management processor card
installed.
Table 4-2 System LED States
System LED State

Off Off

Solid green Running OS

Blinking green Booting or running code other than operating system (boot or diagnostic).

Identifying and Diagnosing Hardware Problems 79


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Table 4-2 System LED States (continued)
System LED State

Blinking yellow (1/sec.) Attention indication:


Alerts of levels 3-5 detected in the optional management processor logs.
The LED will turn off once the event log has been read.

Blinking red (2/sec.) Fault indication:


System alert level 7 detected, LED will blink until the problem is resolved and the
system boots successfully or until it is manually turned off.
The LED will turn off once the event log has been read.

For system alerts of levels 3-5, the attention condition on the system LED can be cleared by
accessing the logs using the sl command available in the optional management processor command
mode or the EFI cli cli>sl ecommand.
The fault condition for system alerts of level 7 can only be cleared with the dc command unless
hardware replacement is necessary.

NOTE: Always check the optional management processor system event logs (SEL) in the case
of a blinking yellow or red System LED before replacing any hardware.

Management Processor (MP) Card Event Logs


The management processor provides diagnostic and configuration capabilities. To access the
management processor, perform the following:

NOTE: The management processor must be accessed from a terminal console which has access
to the Management Processor (MP) card.
1. If necessary, press CTRL+B to access the management processor.
2. Log in with proper username and password.

NOTE: Default operator login and password: login = “oper”, password = “oper”.

3. Press “cl” to display the console history log. This log displays console history from oldest
to newest.
4. Press “sl” to display the status logs. The status logs consist of:
• System Event
• Forward Progress
• Current Boot
• Previous Boot
• Live Events
• Clear SEL/FPL Logs
5. For a complete explanation of configuring the management processor and using the MP
commands, see Chapter 3: “Utilities”.

System Event Logs (SEL) Logs


1. Access the management processor command prompt.
2. Run the sl command. The Event Log Viewer menu will display:
SL

Event Log Viewer:

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Log Name Entries % Full Latest Entry

-------------------------------------------------------------------

E - System Event 9 1 % 29 Oct 2002 19:15:05

F - Forward Progress 129 3 %

B - Current Boot 82

P - Previous Boot 0

L - Live Events

C - Clear All Logs

Enter your choice or [Q] to Quit:


3. Select e to review the system events. The Event Log Navigation menu will display:
Enter menu item or [Ctrl-B] to Quit: e

Log Name Entries % Full Latest Timestamped Entry

---------------------------------------------------------------------------

E - System Event 12 1 % 31 Oct 2003 23:37:45

Event Log Navigation Help:

+ View next block (forward in time, e.g. from 3 to 4)

- View previous block (backward in time, e.g. from 3 to 2)

<CR> Continue to the next or previous block

D Dump the entire log

F First entry

L Last entry

J Jump to entry number

H View mode configuration - Hex

K View mode configuration - Keyword

T View mode configuration - Text

A Alert Level Filter options

U Alert Level Unfiltered

? Display this Help menu

Q Quit and return to the Event Log Viewer Menu

Ctrl-B Exit command, and return to the MP Main Menu

Identifying and Diagnosing Hardware Problems 81


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MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >a

Alert Level Threshold Filter:

1 : Major Forward Progress

2 : Informational

3 : Warning

5 : Critical

7 : Fatal

Enter alert level threshold or [Q] to quit filter setup: 3

-> Alert threshold level 3 filter will be applied.

Set up alert filter options on this buffer? (Y/[N])

Log Name Entries % Full Latest Entry

-------------------------------------------------------------------

E - System Event 410 47 % 18 Feb 2003 09:38:10

Event Log Navigation Help:

+ View next block (forward in time, e.g. from 3 to 4)

- View previous block (backward in time, e.g. from 3 to 2)

<CR> Continue to the next or previous block

D Dump the entire log for capture and analysis

F First entry

L Last entry

J Jump to entry number

V View mode configuration (text, keyword, hex)

? Display this Help menu

Ctrl-B Quit and return to the Main Menu


4. Select a, then a threshold filter number to filter events to desired level.
MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >a

Alert Level Threshold Filter:

1 : Major Forward Progress

2 : Informational

3 : Warning

5 : Critical

7 : Fatal

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Enter alert level threshold or [Q] to quit filter setup: 3

-> Alert threshold level 3 filter will be applied.


5. Select v, then t to change the display to text mode:
Display Mode Configuration:

H - Hex mode

Current -> K - Keyword mode

T - Text mode

Enter new value, or [Q] to Quit:


6. To decode the blinking state of system LED, review the entire SEL and look at events with
alert level 3 and above.
For example:
Log Entry 24: 14 Feb 2003 15:27:02

Alert Level 3: Warning

Keyword: Type-02 1b0800 1771520

Hot Swap Cage: SCSI cable removed

Logged by: BMC; Sensor: Cable / Interconnect - SCSI ChExt Cable

Data1: Device Removed/Device Absent

0x203E4D0AC6020220 FFFF0008F61B0300

Log Entry 73: 00:00:12

Alert Level 3: Warning

Keyword: Type-02 050301 328449

The server's built-in sensors have detected an open chassis door.

Logged by: BMC; Sensor: Physical Security - Chassis Open

Data1: State Asserted

0x200000000C020570 FFFF010302050300

NOTE: More detailed information on the system logs is presented in Chapter 3: “Utilities”.

Systems without a Management Processor Card


The system LED states operate the same with systems having the optional management processor
card.

Identifying and Diagnosing Hardware Problems 83


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Table 4-3 Power and System LED States
Power LED System LED State

Off Off Off

On (green) Solid green Running

On (green) Blinking green Booting or running code other than


operating system (boot or diagnostic).

On (green) Blinking yellow (1/sec.) Attention indication

On (green) Blinking red (2/sec.) Fault indication

Diagnostic LEDs
Four diagnostic LEDs are provided on the display panel of the system. Additional diagnostic
LEDs are provided on the system board and are described later in this chapter.
The diagnostic LEDs warn of impending failures or present failures and allow you to take
preventive or corrective action, such as making a system backup or replacing a component. These
diagnostic LEDs are labeled 1, 2, 3 and 4.
• If no management processor card is installed, the boot progress is monitored by diagnostic
LEDs 1 through 4. During the boot-up the LEDs will turn on in sequence until the EFI prompt
is reached.
• If a management processor card is installed, the boot process will be monitored by the
management processor card. The diagnostic LEDs are disabled.

Figure 4-2 Diagnostic LEDs

• The system LED indicates the severity of the error. Check the system LED before proceeding
to analyze the sequence of diagnostic LEDs:
• System LED blinking YELLOW indicates a WARNING.
• System LED blinking RED indicates a FAULT.
• The diagnostic LEDs provide details about the specific error:
• Solid red indicates the failing part or sub-system.
• Off or solid green diagnostic LEDs provide additional details about the failure.
The pattern of illuminated LEDs may be used to identify the category of the fault or warning.
For example, if diagnostic LED one is red, there is a problem with memory. However, if diagnostic
LEDs one and two are both red, there is a problem with the system processor.
If the diagnostic LEDs indicate an error, check the EFI shell command line interface (CLI) cli>sl
e to display the system event log (SEL) for a more detailed explanations of the failure.
The faults and warnings fall into several general categories.

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Table 4-4 Diagnostic LEDs Fault and Warning Categories
LED 1 LED 2 LED 3 LED 4 Category

Red Any1 Any1 Any1 Memory

Any1 Red Any1 Any1 Firmware


1 1 1
Any Any Red Any System Board

Any1 Any1 Any1 Red Fan

Red Red Any1 Any1 Processor


1 1
Red Any Red Any BMC

Red Any1 Any1 Red Temperature

Any1 Red Any1 Red Power Supply

Red Red Red Red Unknown


1 This LED can display any color other than red (for example, green or off).

Warnings
The following tables provide additional information about each specific warning associated with
the various possible LED lighting sequences when the system LED is yellow.
Table 4-5 Unknown Warning
System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Red Red Red Unknown View the SEL cli>sl efor additional
Yellow warning. information. For further assistance,
contact your HP Support Engineer.

Table 4-6 Memory Warnings


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Green Off Off Mismatched View the SEL for additional
Yellow memory pairs. information. Review the information
on installing memory in “Installing
and Configuring” in the hp Integrity
rx1620 Maintenance Guide.

Flashing Red Off Green Green Memory View the SEL for additional
Yellow thermal load information.
order.

Flashing Red Green Green Green Bad serial View the SEL for additional
Yellow presence detect information. For further assistance,
(SPD) contact your HP Support Engineer.
information
(can't detect
type).

Table 4-7 System Board Warnings


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Green Green Red Off Battery Replace the system board battery.
Yellow voltage low

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Table 4-8 Fan Warnings
System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Green Off Off Red Cooling Unit 1 Replace the fan that is not
Yellow (PSU) is not functioning.1
functioning
properly

Flashing Off Green Off Red Cooling Unit 2 Replace the fan that is not
Yellow (memory) is not functioning.1
functioning
properly

Flashing Off Off Green Red Cooling Unit 3 Replace the fan that is not
Yellow (CPU) is not functioning.1
functioning
properly
1 Refer to “Removing and Replacing Components” in the hp Integrity rx1620 Maintenance Guide for detailed instructions
on the maintenance action.

Table 4-9 Processor Warnings


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Red Green Off Processor 0 Make sure nothing is blocking the
Yellow temperature system’s airflow and locate your system
exceeds limit in an air-conditioned room.

Flashing Red Red Off Green Processor 1 Make sure nothing is blocking the
Yellow temperature system’s airflow and locate your system
exceeds limit in an air-conditioned room.

Table 4-10 Temperature Warnings


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Green Green Red External air Make sure nothing is blocking the
Yellow temperature system’s airflow and locate your
too high system in an air-conditioned room.

Table 4-11 Video Warnings


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Off Red Red Off No video Install a video adapter. See the
Yellow adapter installation instructions shipped with
present the video adapter.

Table 4-12 Power Supply Warnings


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Green Red Off Red Power supply Check the power supply LED. Replace
Yellow fault the power supply.

Faults
The following tables provide additional information about each specific fault associated with
the various possible LED lighting sequences when the system LED is red.

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Table 4-13 Unknown Faults
System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Red Red Red Unknown View the SEL for additional
Red fault. information. For further assistance,
contact your HP Support Engineer.

Table 4-14 Memory Faults


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Green Off Off Mismatched Review the information on installing
Red memory pairs. memory in “Installing and
Configuring” in the hp Integrity
rx1620 Maintenance Guide.

Flashing Off Off Off Green Fatal memory Replace memory.


Red error.

Flashing Red Green Green Off No memory Install memory.


Red installed.

Flashing Red Green Green Green Bad Memory. Reseat the DIMMs. If the error
Red One or more persists, replace them.
DIMMs are
bad or not
seated
properly.

Table 4-15 Firmware Errors


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Off Red Off Off System View the SEL for additional
Red Firmware information. For further assistance,
Hang contact your HP Support Engineer.

Table 4-16 System Board Faults


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Off Green Red Off VRM View the SEL for additional
Red overvoltage information. For further assistance,
contact your HP Support Engineer.

Flashing Green Off Red Off VRM View the SEL for additional
Red undervoltage information. For further assistance,
contact your HP Support Engineer.

Table 4-17 Fan Faults


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Green Off Off Red Cooling Unit 1 Replace the fan that is not
Red (PSU) fault functioning.1

Flashing Off Green Off Red Cooling Unit 2 Replace the fan that is not
Red (memory) fault functioning.1

Flashing Off Off Green Red Cooling Unit 3 Replace the fan that is not
Red (CPU) fault functioning.1
1 Refer to “Removing and Replacing Components” in the hp Integrity rx1620 Maintenance Guide for detailed instructions
on the maintenance action.

Identifying and Diagnosing Hardware Problems 87


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Table 4-18 Processor Faults
System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Red Green Off Processor 0 Make sure nothing is blocking the
Red temperature system’s airflow and locate your
exceeds limit system in an air-conditioned room. In
a single CPU configuration, verify that
Flashing Red Red Off Green Processor 1 the airflow blocker is installed.
Red temperature
exceeds limit

Flashing Red Red Green Green No processor Verify that the processor or processors
Red detected. are correctly installed. See “Installing
and Configuring” in the hp Integrity
rx1620 Maintenance Guide for
installation procedures.

Table 4-19 BMC Faults


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Green Red Off BMC firmware Turn off and unplug the system. Wait
Red is damaged 20 seconds, then plug in and restart
the system. If the error repeats, replace
the base unit.

Flashing Red Green Red Green System board Replace the base unit.
Red FRU inventory
device
inaccessible

Table 4-20 Temperature Faults


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Green Green Red External air Make sure nothing is blocking the
Red temperature too system’s airflow and locate your
high system in an air-conditioned room.

Table 4-21 Power Supply Errors


System LED LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red Off Red Off Red VRM or power pod View the SEL for additional
fault information.

Flashing Red Green Red Off Red Power Supply fault View the SEL for additional
information. Replace the power
supply if necessary.

Flashing Red Green Red Green Red 12V out of range View the SEL for additional
(power supply information. If the power
interface fault) supply interface has failed it is
necessary to replace the base
unit.

Command Line Interface


The baseboard management controller (BMC) is accessable by means of the BMC console
commands or command line interface (CLI). The commands are similar to the management
processor (MP) commands but are slightly less interactive.
Detailed information on the CLI commands is provided in Chapter 3: “Utilities”.

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Command Line Interface Menu
The command line interface (CLI) provides the following menu selections:
• date: Date display
• help: List available commands
• ipmi: Send IPMI cmd
• loc: System locator LED
• passwd: Change password
• pc: Power control
• pr: Power restore policy
• ps: Power status
• rs: System reset (through RST signal)
• sl: Show logs
• sr: Display firmware revisions
• tc: System reset (through INIT signal)
• exit: Exit

Troubleshooting Example Using CLI


This example uses the cli and the SEL to display error messages indicating that no memory is
installed.
cli>sl e

# Sev Generator/Sensor Description Event ID Data, Timestamp

---- - ---------------- ------------ ----------- --------------------------

00A0 - SFW FW error 00-0F:70:40 3F:-- 2003-10-31 22:29:06

00B0 7 CPU0 Mem no DIMMs 000D0 DT 00 0000000000000000

00C0 7 CPU0 Mem no DIMMs 000D0 Time 2003-10-31 22:29:06

00D0 - SFW FW error 00-0F:70:40 3F:-- 2003-10-31 22:29:06

00E0 7 CPU0 Halt boot 00037 DT 04 000000000000000F

00F0 7 CPU0 Halt boot 00037 Time 2003-10-31 22:29:06

Troubleshooting Example Using CLI


This example uses the cli and the SEL to display error messages indicating that fan 2 (memory
fan) has failed.
cli>sl e

# Sev Generator/Sensor Description Event ID Data, Timestamp

---- - ---------------- ------------ ----------- --------------------------

0010 - BMC Chass cntrl 00-12:70:A3 81:03 2003-10-31 22:39:02

0020 - BMC LPC reset 00-12:70:02 2003-10-31 22:39:03

0030 - Fan 1 (PSU) OK 11-0A:07:00 2003-10-31 22:39:04

0040 - Fan 3 (CPU) OK 13-0A:07:00 2003-10-31 22:39:04

0050 - ACPI State S0 (on) FA-22:6F:00 2003-10-31 22:39:05

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0060 - SFW Boot start 00-1D:0A:00 2003-10-31 22:39:05

0070 2 CPU1 Boot start 00063 DT 04 0000000000000000

0080 2 CPU1 Boot start 00063 Time 2003-10-31 22:39:05

0090 - BMC LPC reset 00-12:70:02 2003-10-31 22:39:07

00A0 - SEL Time Set Set FD-C0:03:01 2003-10-31 22:39:15

00B0 - Fan 2 (Mem) Fail (crit) 12-0A:07:02 2003-10-31 22:39:24

00C0 - BMC Chass cntrl 00-12:70:A3 00:E2 2003-10-31 22:39:31

00D0 - ACPI State S5 (off) FA-22:6F:05 2003-10-31 22:39:32

LAN LEDs
The front panel LAN LED indicates the system is communicating over the Gigabit or system
management LAN:
• Blinking green, the system is communicating over the LAN.
• Solid green, LAN link is established, no current LAN activity.

Rear Panel LAN LEDs


There are three LAN connectors on the rear panel. They are:
• 1Gb LAN A connector
• 1Gb LAN B connector
• Optional MP 10/100Mb LAN C connector

LAN A Connector LEDs


The 1Gb LAN A interface provides four LEDs on the rear panel:
Table 4-22 1Gb LAN A Connector LEDs
LAN LED Location Color State

Not used Top None None

1000mb 2nd from top Amber Blinking amber – the 1000 Mbps with ethernet protocol and
twisted-pair wiring is enabled.
Off – no link.

100mb 2nd from bottom Green Blinking green – the 100 Mbps with ethernet protocol and
twisted-pair wiring is enabled.
Off – no link.

Activity Bottom Green Blinking green – The Activity LED lights, and all other LEDs are
off for a 10 Mbps connection.
Off – no activity

LAN B Connector LEDs


The 1Gb LAN B interface provides two LEDs on the rear panel (the left LED is not used):

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Table 4-23 1Gb LAN B Connector LEDs
Link LED Output

Activity Blinking Orange

Link w/no activity Solid Orange

No link Off

Optional Management Processor LAN C Connector LEDs


The optional 10/100Mb LAN C interface provides four LEDs on the rear panel if the management
processor card is installed:
Table 4-24 Optional Management Processor Card LAN C LEDs
LAN LED Location Color State

Self-test Top Yellow Management processor running


selftest or error

Off Management processor has booted

10BT 2nd from top Green 10BT link established

Blinking green 10BT activity

Off No link or 100BT link

100BT 2nd from bottom Green 100BT link established

Blinking green 100BT activity

Off No link or 10BT link

Standby Bottom Green Standby power on


Power
Off Standby power off

System Board Diagnostic LEDs


There are three additional LEDs that can help when troubleshooting the system. These LEDs are
located on the system board close to the back of the system and can be viewed through the small
cooling holes in the system case.

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Figure 4-3 Location of the STBY, F/W and BMC LEDs

Table 4-25 System Board LEDs


LED Description

STBY (power good) This green standby LED comes on as soon as the system’s power cord is plugged in. If this light
is off when the system is plugged in, check the AC power cord, reseat the power supply, and
if this does not work, replace the power supply.

BMC (heartbeat) A few seconds after the system is plugged in this green LED starts blinking, which means that
the baseboard management controller (BMC) is alive. If this LED is not blinking and the STBY
(standby) LED is on, you may have to replace the base unit.

F/W A few seconds after the system power is turned on, the system firmware code fetch green LED
comes on indicating that the firmware has started the boot process. If this LED does not come
on, you may have to replace the base unit.

Running Diagnostic Software Tools


This section includes information on the following diagnostic tools:
• HP e-DiagTools Hardware Diagnostics
Before you run the HP diagnostic software, take note of any LED error messages. To find out
more about the error, note any event messages and use the tool appropriate for your system to
determine what failed.

HP e-DiagTools Hardware Diagnostics


Your system came with an HP IPF Offline Diagnostics and Utilities CD with HP e-DiagTools
Hardware Diagnostics. These tools may be used to diagnose hardware-related problems on your
HP system.
Run e-DiagTools before contacting HP for Warranty service. This is to obtain information that
will be requested by a Support Agent.
With this utility you can:
• Check the hardware configuration and verify that it is functioning correctly.
• Test individual hardware components.

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• Diagnose hardware-related problems.
• Obtain a complete hardware configuration.
• Provide precise information to an HP support agent so they can solve problems quickly and
effectively.
HP e-DiagTools provides a user-friendly interface to the Offline Diagnostics Environment (ODE),
that enables you to troubleshoot a system that is running without an OS or cannot be tested using
the online tools. ODE can also be run separately using a command line interface, which allows
the user to select specific tests and/or utilities to execute on a specific hardware module.

Starting HP e-DiagTools
1. Insert the IPF Offline Diagnostics and Utilities CD in the CD or DVD drive.
2. From the EFI shell, select the CD/DVD drive:
a. Use the map command to list the drives on your system. For example:
Shell> map

Device mapping table

fs0:Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM...
fs1:Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0)/HD(Part...
blk0:Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)...
blk1:Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM...

NOTE: Not all of the information from the actual screen display is presented on the
above example. The information has been truncated to fit within the margins of this
page.

b. Change to the CD/DVD drive:


Shell> fs0:

fs0:>

3. Navigate to the EFI\BOOT directory on the CD:


a. Change to the EFI directory on the diagnostics CD.
fs0:> cd EFI

fs0\EFI:>
b. Execute the ls command to list the contents of the directory.
fs0:\EFI> ls

Directory of: fs0:\EF

11/07/02 04:41p <DIR> 1,024 .


11/07/02 04:41p <DIR> 0 ..
11/07/02 04:41p <DIR> 1,024 HP
11/07/02 04:45p <DIR> 1,024 BOOT

0 File(s) 0 bytes
4 Dir(s)
c. Change to the BOOT subdirectory.
fs0\EFI:> cd BOOT

fs0\EFI\BOOT:>

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d. Execute the ls command to list the contents of the directory.
fs0:\EFI\BOOT> ls

Directory of: fs0:\EFI\BOOT

11/07/02 04:45p <DIR> 1,024 .


11/07/02 04:45p <DIR> 1,024 ..
11/07/02 01:54p 731,136 LaunchMenu.efi
11/07/02 01:54p 2,763 IO.ini
11/07/02 01:54p 731,136 BOOTIA64.EFI
11/07/02 01:54p 2,995 LaunchMenu.ini
11/07/02 01:54p 3,977 View_Doc.ini

5 File(s) 1,472,007 bytes

2 Dir(s)

4. Execute the LaunchMenu command to reboot from the CD and launch e-DiagTools.
fs0:\BOOT> launchmenu
5. If you are not familiar with e-DiagTools, review the documentation.
From the main menu:
a. Select View Release Notes and Documentation Menu to view a list of available
documentation.
b. Select View e-DiagTools Info to open the overview document.
6. If you are already familiar with e-DiagTools, select Run e-DiagTools for IPF from the main
menu.

Producing a Support Ticket


To produce a complete record of your system’s configuration and test results, you must create
a support ticket. This is a simple text file that contains essential information and is designed to
assist your local or HP support agent.
To produce a support ticket, from the Welcome to e-DiagTools Menu:
1. Start e-DiagTools and select Run e-DiagTools for IPF from the main menu.
2. Select 2—Run e-DiagTools Basic System Test (BST) to run the basic diagnostics on your
system, if you have not already done so.
e-DiagTools scans your system. The configuration description displays on the screen when
the configuration detection phase is complete.
3. Select 2—Continue test to run the rest of the basic diagnostics test. The results will display
on the screen. For example:
**********************************************

e-DiagTools for IPF rev. A.01.39 (c) Hewlett-Packard Company, 2002

Test Results

Tests passed. No errors found.

If you still experience problems with your system, try the following:

1. Power off and restart your system.


2. Update the system's firmware.
3. Back up your data and contact your HP Support Agent for more advice.

1-Help 2-Advanced 3-Exit 4-Support Ticket

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4. After the test is complete, press 4. The support ticket will display on the screen. For example:
------------------------------------------

HEWLETT-PACKARD e-DiagTools Support Ticket

------------------------------------------

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your system: HP - rx1620

Diagnostic: System Test Passed

Date/Time: 05/01/2003 14:37:41

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
• The support ticket is a screen that displays a complete record of the test results and the
system's configuration. It is the most effective way of communicating this essential
information to your support provider.
• The current support ticket is the one produced by the last execution of e-DiagTools.
When running e-DiagTools, you can create a support ticket on demand in the
configuration description screen. When you run the basic system tests or advanced
system tests, a support ticket is created automatically. Browse the support ticket screen
for information that can help you troubleshoot your system.
• Have the support ticket on the screen when you contact customer support. (Use the
arrow keys to scroll if necessary.) The support representative may ask you to read the
information over the phone.
5. Press 3 to exit the support ticket tool.

Offline Diagnostics Environment (ODE)


The Offline Diagnostics Environment is an offline support tools platform that enables users to
troubleshoot a system that cannot be tested using online tools. These may be accessed through
the HP e-DiagTools hardware diagnostics menus or as separate applications. The offline
environment is also useful for some types of testing in which it is not desirable to have to boot
the system first.

Tools Provided
The ODE includes a variety of diagnostics tools. Depending on your system and configuration,
these may include some or all of the following tools, plus additional system-specific tools:
• MAPPER is an offline system configuration mapping utility. It identifies and displays a list
of system components including hardware modules and peripheral devices.
• CPUDIAG is a CPU diagnostics tool.
• MEMDIAG is a memory diagnostics tool.
• PERFVER is a utility for testing peripherals attached to the boot path.
To access a detailed list of tools provided on your system, from the ODE Main Menu:
1. Select View Release Notes and Documentation Menu.
2. Browse the documentation and release notes.

running ODE from the offline Diagnostics and Utilities DVD


ODE uses a command line interface, which allows the user to select specific tests and/or utilities
to execute on a specific hardware module.
To run ODE from the HP IPF Offline Diagnostics and Utilities DVD:

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1. Insert the CD into the DVD drive and reset system power, the system should come up to
the boot manager.
2. If the boot manager is already configured, and the DVD drive is configured as one of the
boot devices, you move the cursor to the line which shows the DVD drive, and press Enter.
The CD then will boot to the Launch Menu.
3. Select Run the Off-line Diagnostic Environment (ODE) from the launch menu.

NOTE: If you are unable to boot from your DVD drive, restart your system and check the
boot options from the Boot Options Maintenance Menu to ensure that your system is
configured to boot from the DVD drive.
For further information, see http://docs.hp.com/hpux/diag under the section titled “Offline
Diagnostics.” This site includes links to a FAQ, a conceptual overview, and a quick reference
guide to ODE. Also see the section titled “Diagnostics (Support Tools) General,” especially
the Support Plus: Diagnostics User's Guide. “Using the SupportPlus Media to Run Offline
Diagnostics” is useful for more information on what ODE is, and how to run it.

NOTE: Ignore references to the SupportPlus Media in the Support Plus: Diagnostics User's
Guide, Chapter 3: they do not apply to the hp Integrity rx1620 Server system. However, the
conceptual and procedural information still applies to IPF systems. Any discrepancies have
been noted and explained in the Support Plus: Diagnostics User's Guide, and elsewhere, as
appropriate.

Using Offline Diagnostic Tools


There are three offline Diagnostic tools you can use to troubleshoot your hp Integrity rx1620
Server:
• E-DiagTools-available on the IPF Offline Diagnostics and Utilities CD and the HP Service
partition.

NOTE: For machines using HP-UX the HP service partition is not available and the IPF
Offline Diagnostics and Utilities CD must be used.

• Offline Diagnostic environment (ODE)—available on theIPF Offline Diagnostics and Utilities


CD.
• Management Processor (MP) card event logs-available by logging on to the management
processor interface.

E-DiagTools
E-DiagTools is used to evaluate the hardware problems of your HP Server. To access E-DiagTools,
perform the following:
1. Power on your HP Server and insert the IPF Offline Diagnostics and Utilities CD into the
DVD-ROM tray.
2. Do not permit the server to boot into an Operating System and at the EFI Boot Manager,
select EFI Shell.
3. Determine the file system that represents the CD and enter the appropriate command to
access the CD.
4. After accessing the CD diagnostic menu, launch “e-DiagTools for IPF” and run the Basic
and Advanced tests according to the menus.

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Offline Diagnostic Environment (ODE)
ODE is used to evaluate specific hardware components via a Command Line Interface. To access
ODE, perform the following:
1. Power on your HP Server and insert the IPF Offline Diagnostics and Utilities CD into the
DVD-ROM tray.
2. Do not permit the server to boot into an Operating System and at the EFI Boot Manager,
select EFI Shell.
3. Determine the file system that represents the CD and enter the appropriate command to
access the CD.
4. After accessing the CD diagnostic menu, launch ODE.

Recommended Cleaning Procedures


Suggested cleaning procedures for the hp Integrity rx1620 Server are provided in the following
table. Be sure to turn off power to the server when cleaning it.
Table 4-26 Cleaning
Component Time Frame Procedure

Keyboard Regularly Dust with damp, lint-free cloth.

Monitor screen Regularly Use “HP Video Screen Cleaning Solution” found in 92193M
Master Clean Kit.

Mouse Regularly Refer to the mouse's manual for mouse maintenance


procedures.

Cooling fans and grilles 6 Months Check functions of cooling fans and clean the intake openings
on the chassis of dust, lint, and other obstructions to airflow.

CAUTION: DO NOT use petroleum-based cleaners (such as lighter fluid) or cleaners containing
benzene, trichlorethylene, ammonia, dilute ammonia, or acetone. These chemicals could damage
all plastic and painted surfaces.

Where to Get Help


HP customer care will help you solve server problems and, if necessary, initiate appropriate
serviceprocedures.
Support is available on the web and by phone.
For information on contacting the HP IT Resource Center (ITRC) near you, go to http://
www.itrc.hp.com.

Information to Collect Before you Contact Support


Before you contact HP support, you should:
1. Check the previous sections of this chapter and attempt to solve the problem.
• Note failure symptoms and error indications (LEDs and messages).
• Try to determine precisely what did or did not happen.
2. Collect the following information:
• The model number of your server (rx1620).
• The product number of your server. This can be found on the identification label, which
is found at the front of the unit. (Typically A6837B A6838B, and so on.)
• The serial number of your server. This can be found on the identification label.

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3. Be familiar with your system configuration.
• Are you using the LAN, RS232, or web interface to monitor the server?
• How many processors, DIMMs, and PCI cards have been installed?
• What versions of processor, memory, and PCI cards are used and where are they
installed?
• What accessories are installed?
4. Determine the following
• Which firmware versions are in use?
• When did the problem start?
• Have recent changes been made to the system?
• Which OS and version is in use?

Online Support
To contact HP Customer Support online, refer to the Worldwide Limited Warranty and Technical
Support Guide or visit us at http://www.hp.com/go/bizsupport. On our web page, enter the
server model number (rx1620) and search the field.
The following information is available on this web site:
• Software and firmware updates
• The latest drivers and utilities
• Additional documentation

Phone Support
To contact HP customer support by phone, go to the HP IT Resource Center (ITRC) near you, at
http://www.itrc.hp.com. Local phone numbers are listed in your native language for help.

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5 Specifications
This chapter provides the power requirements, physical requirements, and hardware specifications
required for normal operation of the HP Integrity rx1620.

NOTE: For information on operating conditions (environmental requirements), see the hp


Integrity rx1620 Site Preparation Guide included on the HP Server Documentation CD-ROM, or
posted under the rx1620 Server at http://docs.hp.com.

Hardware Specifications
Table 5-1 Hardware Specifications
Micro-processors Intel Itanium (up to 2 processors). 1.3 GHz 3 MB, 1.5 GHz 3 MB.

Memory Supports up to eight Double Data Rate (DDR) registered ECC Memory, in PC1600 DIMMs.
Supported DDR DIMM sizes: 128MB, 256MB, 513MB, 1GB, and 2GB. Requires DIMMs to
be added in pairs of equal capacity.

SCSI Integrated Ultra-3 SCSI dual channel controller; 80 MB/s transfer rate with one internal
68-pin connector (channel A) and one external 68-pin connector (channel B).

LAN Two 10Mb/100Mb/1Gb LAN (RJ-45) fast ethernet controller; with Wake-on-LAN
enabled/disabled via BIOS setup.

PCI Slots Two 64-bit PCI-X slots, 133 MHz, 3.3V slots. One full slot and one half slot.

Core I/O One serial port, 2 USB 2.0 ports, 2 PCI-X slots, 2 SCSI channels and 1 IDE bus.

DVD-ROM IDE interface; 48x speed.

Mass Storage Maximum internal storage: two 146GB, 10K RPM drives.

External Storage Optional.

Power Supply 460W power supply.

Dimensions and Weights


This section provides dimensions and weights of hp Integrity rx1620 Server components.

Component Dimensions
Table 5-2 Server Component Dimensions
Dimension Value

Height-Inches (Centimeters) 1.75 (4.5)

Width-Inches (Centimeters) 17 (43)

Depth-Inches (Centimeters) 21.5 (54.6)

Weight-Pounds (Kilograms) Unloaded 26 (9.7)


Fully loaded <32(13.4)

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A Event, Error, and Warning Messages
This appendix contains event, error and warning information for the hp Integrity rx1620 Server
system:
• Extensible Firmware Interface (EFI) error and warning messages
• System Event Log (SEL) and Forward Progress Log (FPL) Entries

EFI Error and Warning Messages


EFI error and warning messages are displayed on the console as part of the boot process. They
can also be retrieved via the info warningsEFI command.
Table A-1 EFI Error and Warning Messages
Error Error/Warning Message Solution
Number

2 Insufficient resources to assign to one or more I/O Incorrect I/O configuration. Contact the HP
devices Support center for assistance.

4 Unexpected hardware I/O configuration Incorrect I/O configuration. Contact the HP


Support center for assistance.

7 No Baseboard Management Controller (BMC) Ensure the BMC ROM is installed; update BMC
installed in platform firmware

8 BMC cannot be accessed Check system logs for errors. Replace the base
unit.

9 One or more BMC ports failed Communication with the BMC failed. Check
power. Replace the base unit.

10 BMC system event log is full Clear SEL

11 Platform SCR is bad Contact the HP Support center for assistance.

12 Set time to BMC SEL failed Communication with the BMC failed. Replace
the base unit.

13 SEL get info failed Communication with the BMC failed. Replace
the base unit.

14 Initial BMC SEL event failed Communication with the BMC failed. Replace
the base unit.

15 Update of BMC buffered data failed Communication with the BMC failed. Replace
the base unit.

16 All Advanced Configuration and Power Interface Communication with the BMC failed. Replace
(ACPI) BMC ports bad the base unit.

17 Read error on BMC token Communication with the BMC failed. Replace
the base unit.

18 BMC token transmit checksum error Communication with the BMC failed. Replace
the base unit.

19 Error writing BMC token on download Communication with the BMC failed. Replace
the base unit.

20 Non-Volatile Memory (NVM) token access error Communication with the BMC failed. Replace
the base unit.

21 BMC token write error during NVM write through Communication with the BMC failed. Replace
the base unit.

22 Error reading BMC token on upload to NVM Communication with the BMC failed. Replace
the base unit.

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Table A-1 EFI Error and Warning Messages (continued)
Error Error/Warning Message Solution
Number

23 Error reading BMC first boot token Communication with the BMC failed. Replace
the base unit.

24 Primary FIT failed Reflash firmware

25 Secondary FIT failed Reflash firmware

26 Processor Abstraction Layer (PAL)_A warning. One Reflash firmware


copy of PAL is bad

27 PAL_B warning. Not compatible with at least one Update firmware


CPU

28 Memory errors detected and page de-allocation table Reseat DIMMs, if error persists replace bad
(PDT) is disabled DIMMs

30 Memory required reinterleave to get a good page 0 Information only, no action required.

31 One or more ranks have chipspare disabled Information only, no action required.

33 One or more memory ranks are mismatched and Check memory installation. Match DIMM part
deallocated numbers within each quad.

34 Memory deallocated because of a loading error Check memory installation. DIMMs must be
installed with smallest capacity in the first quad,
an equal or larger capacity in the second quad,
and an equal or largest capacity in the third
quad.

35 Memory is not loaded in recommended loading order Check memory installation. DIMMs must be
installed with smallest capacity in the first quad,
an equal or larger capacity in the second quad,
and an equal or largest capacity in the third
quad.

36 The page deallocation table (PDT) is full Clear with pdt clearcommand in EFI shell

37 At least one (1) CPU has bad fixed core ratio Check processor installation. (Verify installation
and that identical processors have been
installed.)

38 All CPUs were slated for compatibility deconfig Processor failure. Verify installation, then
replace processor. Contact the HP Support center
for assistance.

39 Incompatible CPUs detected Check processor installation and match CPU


part numbers. CPUs must be identical.

40 CPUs installed with mixed cache sizes Check processor installation and match CPU
part numbers. CPUs must be identical.

41 CPUs installed with mixed steppings Check processor installation and match CPU
part numbers. CPUs must be identical.

42 All CPUs are over clocked Check processor installation and match CPU
part numbers. CPUs must be identical.

43 At least one (1) CPU is over clocked Check processor installation and match CPU
part numbers. CPUs must be identical.

44 Monarch changed to lowest stepping CPU Information only. If the message is repeated,
contact the HP Support center for assistance.

46 CPUs loaded in wrong order Reload processors in correct order.

48 System Abstraction Layer (SAL) NVM cleared Information only, no action required

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Table A-1 EFI Error and Warning Messages (continued)
Error Error/Warning Message Solution
Number

49 EFI NVM cleared Information only, no action required

50 EFI NVM failed Reboot the server. If the error message is


repeated, contact the HP Support center for
assistance.

51 CPU deconfigured by SAL_B Check processor installation. (Verify


installation.) Replace processor that was
deconfigured.

52 A ROM revision is inconsistent with FIT or One or more firmware components (Firmware,
REVBLOCK BMC, MP) is out of date

53 Error building SMBIOS Contact the HP Support center for assistance.

54 Failure constructing the EFI Memory Data Table Contact the HP Support center for assistance.
(MDT)

55 Universal Unique IDentifier (UUID) error Update with sysset command.

56 Error reading CPU SMBIOS information ROM Reboot the server. If the error message is
repeated, replace the failing processor.

57 Error accessing Field Replaceable Unit (FRU) Replace the FRU which was reported. If the error
information message is repeated, contact the HP Support
center for assistance.

58 Checksum error accessing FRU information Replace the FRU which was reported. If the error
message is repeated, contact the HP Support
center for assistance.

59 FRU information version error Replace the FRU which was reported. If the error
message is repeated, contact the HP Support
center for assistance.

SEL and FPL Log Entries


This section is a quick reference for the intelligent platform management interface (IPMI) events
recorded in the SEL and FPL files. These logs are available via the management processor (MP)
card interface or the BMC command line interface (CLI).
• All entries from the SEL are forwarded to the FPL. The FPL is a circular log so the newest
entries replace the oldest. The FPL contains forward progress messages from the BMC,
System firmware, EFI, and the OS.
• The SEL will not accept new entries once it is full and contains only those events considered
of major importance to system operation.
• Both contain type 02 and E0 messages.
• A triplet is formed from the SensorType, EventType, and the lower nibble of the Data1 fields
of Type 02 events. MP firmware displays the triplet in the Keyword field.

NOTE: Systems with firmware version 2.0 or higher also have a clearlogs command that
will clear out the log files should they become full.

Accessing the logs with BMC CLI commands


The cli>sl -fcommand displays the forward progress log. For example:
Rec# Sev Generator/Sensor Description Event ID Data, Timestamp

-------- - ---------------- ------------ ----------- --------------------------

00000000 - BMC Chass cntrl 00-12:70:A3 81:03 2003-10-31 22:41:29

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00000002 - BMC LPC reset 00-12:70:02 2003-10-31 22:41:30

00000003 - ACPI State S0 (on) FA-22:6F:00 2003-10-31 22:41:31

00000004 - Fan 1 (PSU) OK 11-0A:07:00 2003-10-31 22:41:31

00000005 - Fan 2 (Mem) OK 12-0A:07:00 2003-10-31 22:41:31

00000006 - SFW Boot start 00-1D:0A:00 2003-10-31 22:41:32

00000007 2 CPU1 Boot start 00063 DT 04 0000000000000000

00000008 2 CPU1 Boot start 00063 Time 2003-10-31 22:41:32

00000009 0 CPU1 00020 DT 00 0000000000000000

0000000A 0 CPU0 00020 DT 00 0000000000000000

0000000B 0 CPU1 0000E DT 06 0001000000030000

0000000C 0 CPU0 0000E DT 06 0000000000030000

0000000D 1 CPU0 CPU monarch 0000C DT 06 0000000000000000

0000000E 1 CPU0 CPU present 00261 DT 06 0000000000000000

0000000F 1 CPU1 CPU present 00261 DT 06 0000000000000001

00000010 0 CPU0 00008 DT 00 0000000000000000

00000011 0 CPU1 0005D DT 03 0000000000000002

00000012 0 CPU0 0024B DT 00 0000000000000000

00000013 0 CPU0 00006 DT 03 0000000000000000

00000014 0 CPU0 00044 DT 06 02000000002A0400

00000015 - BMC LPC reset 00-12:70:02 2003-10-31 22:41:34


The cli>sl -e command displays the system event log. For example:
# Sev Generator/Sensor Description Event ID Data, Timestamp

---- - ---------------- ------------ ----------- --------------------------

0010 - Fan 2 (Mem) Fail (warn) 12-0A:07:01 2003-10-31 22:17:32

0020 - BMC Chass cntrl 00-12:70:A3 0E:E3 2003-10-31 22:19:31

0030 - ACPI State S5 (off) FA-22:6F:05 2003-10-31 22:19:33

0040 - Fan 1 (PSU) Fail (crit) 11-0A:07:02 2003-10-31 22:19:49

0050 - BMC Chass cntrl 00-12:70:A3 81:03 2003-10-31 22:21:30

0060 - BMC LPC reset 00-12:70:02 2003-10-31 22:21:32

0070 - Fan 1 (PSU) OK 11-0A:07:00 2003-10-31 22:21:32

0080 - Fan 2 (Mem) OK 12-0A:07:00 2003-10-31 22:21:32

0090 - ACPI State S0 (on) FA-22:6F:00 2003-10-31 22:21:33

00A0 - SFW Boot start 00-1D:0A:00 2003-10-31 22:21:33

00B0 2 CPU1 Boot start 00063 DT 04 0000000000000000

00C0 2 CPU1 Boot start 00063 Time 2003-10-31 22:21:33

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00D0 - BMC LPC reset 00-12:70:02 2003-10-31 22:21:35

00E0 - SEL Time Set Set FD-C0:03:01 2003-10-31 22:21:44

00F0 - SFW EFI boot mgr 00-12:6F:41 8F:-- 2003-10-31 22:22:08

0100 2 CPU0 EFI boot mgr 0020B DT 04 0000000000000006

0110 2 CPU0 EFI boot mgr 0020B Time 2003-10-31 22:22:09

0120 - BMC Chass cntrl 00-12:70:A3 80:03 2003-10-31 22:24:35

0130 - ACPI State S5 (off) FA-22:6F:05 2003-10-31 22:24:35

0140 - Fan 1 (PSU) Fail (crit) 11-0A:07:02 2003-10-31 22:25:00

0150 - BMC Chass cntrl 00-12:70:A3 81:03 2003-10-31 22:25:24

0160 - BMC LPC reset 00-12:70:02 2003-10-31 22:25:26

0170 - Fan 1 (PSU) OK 11-0A:07:00 2003-10-31 22:25:26

0180 - ACPI State S0 (on) FA-22:6F:00 2003-10-31 22:25:27

0190 - SFW Boot start 00-1D:0A:00 2003-10-31 22:25:27

01A0 2 CPU1 Boot start 00063 DT 04 0000000000000000

01B0 2 CPU1 Boot start 00063 Time 2003-10-31 22:25:27

01C0 - BMC LPC reset 00-12:70:02 2003-10-31 22:25:29

01D0 - SEL Time Set Set FD-C0:03:01 2003-10-31 22:25:39

01E0 3 CPU0 Mem pair mis 0030B DT 06 0000000000000B0A

01F0 3 CPU0 Mem pair mis 0030B Time 2003-10-31 22:25:40

0200 3 CPU0 Mem thermal 0026F DT 06 FFFFFFFF00FFFF72

0210 3 CPU0 Mem thermal 0026F Time 2003-10-31 22:25:41

0220 - SFW FW error 00-0F:70:40 3F:-- 2003-10-31 22:25:41

0230 7 CPU0 Mem not fnd 000D1 DT 00 0000000000000000

0240 7 CPU0 Mem not fnd 000D1 Time 2003-10-31 22:25:41

0250 - SFW FW error 00-0F:70:40 3F:-- 2003-10-31 22:25:41

0260 7 CPU0 Halt boot 00037 DT 04 000000000000000F

0270 7 CPU0 Halt boot 00037 Time 2003-10-31 22:25:41


Each column in the log contains a different data field:
1. Record ID.
2. Severity for E0 messages.
3. Generator id or sensor reporting the event.
4. Text description of events.
5. Sensor number-Sensor Type:Event Type:Data1 fields for type 02 msgs (triplet) event id for
E0 msgs.
6. Data2 and Data3 for type 02 msgs (if applicable) or Data type for E0 messages.
7. Timestamp or extended data specific to the event.

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Accessing the logs with MP commands
The SEL and FPL data can also be accessed from the MP logs using the MP card SL command.
The vcommand (view mode configuration) determines the format of the display:
• hex mode
• text mode
• keyword mode
Hex Mode Example:
0x5E800A7A00E00FD0 0000000000000003
Text Mode Example:
Log Entry 1: 31 Oct 2003 21:34:17

Alert Level 2: Informational

Keyword: Type-02 0a0700 657152

Cooling unit OK

Logged by: Baseboard Management Controller; Sensor: Cooling Device - Fan 1 (PSU)

Data1: transition to OK

0x203FA2D559020020 FFFF0007110A0300

Log Entry 0: 31 Oct 2003 21:33:21

Alert Level 3: Warning

Keyword: Type-02 0a0701 657153

Cooling unit warning

Logged by: Baseboard Management Controller; Sensor: Cooling Device - Fan 1 (PSU)

Data1: transition to Non-Critical from OK

0x203FA2D521020010 FFFF0107110A0300
Keyword mode example:
13 BMC 2 0x203E5F914A0200E0 FFFF010944080300 Type-02 080901 526593 28 Feb 2003 16:41:46

14 SFW 0 2 0x5680006300E000F0 0000000000000000 BOOT_START 28 Feb 2003 16:41:46

15 BMC 2 0x203E5F914B020110 FFFF027000120300 Type-02 127002 1208322 28 Feb 2003 16:41:47

System Specific Events


OEM SensorType 12, EventType 71
Missing components are determined at the time of a power-on request, cause a failure in the
request, and cause the event to be logged.
Table A-2 Missing Components
Data 2 Data 3 Missing Component

0x0C-0D Power Pod 0-1

0x20-21 CPU 0-1

0x1E 0x01 Cooling Unit 1

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Table A-2 Missing Components (continued)
Data 2 Data 3 Missing Component

0x1E 0x01 Cooling Unit 2

0x1E 0x03 Cooling Unit 3

Chassis Control Event Codes


For BMC rev 1.41+, an SEL event will be logged for each ChassisControl event, whether it’s
generated by an IPMI request, or a sensor event.
Later revisions of MP firmware recognize the triplet (12:70:A3) as ChassisControl.
The EventData fields are:
• Data1: 0xA3 (indicating OEM data in Data2 and Data3, and OEM offset 3)
• Data2:
• [7] 0 = Request generated by a Sensor Event
• 1 = IPMI request
• [6-4] Reserved
• [3-0] ChassisControl command
• Data3: Sensor Number or IPMI Request Origin
Table A-3 Chassis Control Commands
Command Description

0x00 Hard Power Down

0x01 Power Up

0x03 Hard Reset

0x04 NMI/TOC/INIT

0x0D Soft Shutdown and Restart

0x0E Soft Shutdown

Table A-4 Sensor Numbers


Sensor Number Description

0x04 Power Button

0x0E Wake On LAN

0x11-13 Cooling Units

0x40 Power Supply

0xCD-D3, 0xD5-D6 Voltage Sensors

0xD8 Ambient Temperature

0xD9-DA CPU Temperatures

0xFA ACPI

Table A-5 IPMI Origins


Number Source

0x00 block transfer (BT)

0x03 command line interface (CLI)

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Table A-5 IPMI Origins (continued)
Number Source

0x07 intelligent platform management bus (IPMB)

0x08 inter IC (I2C)1

0x09 I2C2

0x0F keyboard controller style (KCS)0

0x10 KCS1

0x11 KCS2

0x1F System Power Thread (Used by Power Restore Policy)

For example:
Data2 Data3

80 03 ipmi req from the CLI thd for CHASSIS_CONTROL_POWER_DOWN (“p 0”)

81 03 ipmi req from the CLI thd for CHASSIS_CONTROL_POWER_UP (“p 1”)

80 01 ipmi req from via BT for CHASSIS_CONTROL_POWER_DOWN

83 03 ipmi/RS req from the CLI thd for CHASSIS_CONTROL_HARD_RESET

00 FA CHASSIS_CONTROL_POWER_DOWN req from the ACPI sensor (S5)

00 D9 CHASSIS_CONTROL_POWER_DOWN req from CPU0 temp sensor

01 0E CHASSIS_CONTROL_POWER_UP req from WakeOnLan sensor

Events Without Sensors


The BMC logs these events with a “sensor number” of 0; there is no matching SDR entry.
Table A-6 Events Without Sensors
Triplet Event data 2 data 3 Notes

10:70:64 SEL almost full 1F %full The BMC logs this when the
SEL is 75% full

12:70:64 BMC entering firmware update


mode

12:70:05 SFW flash Inlock

12:70:06 Front panel lock

12:F0:06 Front panel unlock

12:70:64 Firmware update application:


starting component update

12:70:64 Firmware update application:


ending component update

12:70:80 BMC entering special mode Mode – Mode is a bit-map:Bit 0:


ShmooBit 1: MfgTestBit 2:
Shutdown overrideBit 3: Fixed
fan speedBit 4: MfgBits 7-5:
unused, set to 0

12:70:A1 BMC firmware initializing Major FW rev. Minor FW rev.

1D:70:00 BMC Cold Reset

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Table A-6 Events Without Sensors (continued)
Triplet Event data 2 data 3 Notes

1D:70:01 BMC Warm Reset

1D:70:02 BMC Cold Reset after SDRR update

EFI Error and Warning Messages 109


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110
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B System Information
Features Summary
Processor
• Two processor sockets
• One or two Itanium 2 CPUs: 1.3 GHz or 1.6 GHz, 3.0 MB L2 cache
• Front-side bus (FSB): 200MHz, double data rate, 6.4GB/s peak data bandwidth

Memory
• 8 memory DIMM slots
• 256MB, 512MB, 1GB and 2 GB standard 184-pin 2.5V DDR2100 registered ECC DIMMs (1.2"
height)
• 125MHz memory bus frequency, 250MTransfers/s data, 8 GB/s peak data bandwidth
• Minimum system memory: 512MB (2x 256MB DIMMs)
• Maximum system memory: 16GB with 2GB DIMMs
• DIMMs are installed in pairs or quads
• Specific four DIMM configuration enables lock-step mode, chip spare (chip kill), and
maximum memory bandwidth

I/O Expansion
• Two PCI-X 133MHz 64bit 3.3V slots
• Each PCI-X slot on a separate PCI-X bus
• Top PCI-X slot full length; bottom slot length
• One 25W or two 15W cards supported

Internal Core I/O


• Dual channel SCSI U320 controller (LSI SYM53C1030); 1 SCSI channel cabled internally for
integrated disks; 1 channel for 68pin external connector
• On internal disk backplane, two single connector attachment (SCA)-2 80-pin connectors for
hot-plug SCSI disks
• IDE controller with 1 internal cabled connection for an optional “slim-line” optical device

External core I/O


• One U320 SCSI 68pin HDCI connector
• Two 10/100/1000Base-T Ethernet LAN port RJ-45 connector
• Two USB 2.0 ports
• One 16550 compatible serial port (DB9 connector); console port if no management processor
(MP) card installed, general purpose serial port if MP installed

Power supply unit


• 100-240V AC inlet (autosensing)
• 460W DC output power

Motherboard manageability
• Baseboard Management Controller (BMC)
• Temperature monitoring & fan speed control by BMC
• BMC manageability console via built-in serial port
• IPMI protocol for communication between BMC, system, and ECI card

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• Hardware diagnostic status displayable on the front status panel
• Locator LEDs and associated activation buttons—front and rear
• Field Replaceable Units (FRUs) monitored by BMC
• Wake-on-LAN capability from the 10/100BT LAN port

Enhanced server manageability, provided by the optional Management Processor


(MP) card
• LAN telnet console
• Web console
• Serial port for local console
• Serial port for modem console
• Duplication of console screen content across all consoles
• VGA & 2D graphics display

Internal Disk Storage Options


• Two low-profile hot-pluggable Ultra320 SCSI disk bays
• Disk options: 36GB, 10K RPM; 73GB, 15K RPM; 146GB,10K RPM
• Minimum system configuration includes one disk

Internal Removable Media Options


• Single slimline removable media bay (IDE interface)
• Removable media devices supported DVD-ROM and DVD-RW
• Minimum system configuration does not include a removable media peripheral

System Board
This section provides a block diagram of the system board and descriptions of key components
(integrated circuits) on the board.

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Figure B-1 System Block Diagram

System Board Components


The following sections describes the main components of the system board:
• Intel Itanium 2 Processor (one or two processors supported)
• I/O and Memory Controller
• AGP/PCI Bus Controller
• Processor Dependent Hardware (PDH) Controller
• Dual Serial Controller
• Field Processor Gate Array (FPGA) Controller
• Baseboard Management Controller (BMC)
• SCSI Controller
• IDE Controller
• USB Controller
• 10/100BT Standard/Management LAN
• 10/100/1000 LAN

Intel Itanium 2 Processor


The Intel Itanium 2 processor provides the following features:
• Eight-stage pipeline, six general-purpose ALUs, two integer units, one shift unit, four
floating-point units
• Split L1 cache:
— 16 KB, 4-way set associative data cache
— 16 KB, 4-way set associative instruction cache
— 64 byte line size

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• Unified L2 cache:
— 256 KB, 8-way set associative
— 128 byte line size
• Unified L3 cache:
— 3MB, 12-way set associative (1 GHz)
— 1.5 MB, 6-way set associative (900 MHz)
— 128 byte line size

Processor Bus
The processor bus (Front Side Bus, FSB) in this product runs at 200 MHz. Data on the FSB are
transferred at a double data rate, which allows a peak FSB bandwidth of 6.4 GB/sec.

I/O and Memory Controller


The hp Integrity rx1620 Server supports the following features of the I/O and memory controller
chip:
• 3.3 GB/s peak IO bandwidth.
• provides 7 communication paths.
• Peak memory bandwidth of 8.5 GB/s.
• 2 memory cells, 144 data bits each.

Memory Architecture
The memory subsystem includes the memory controller and the DDR SDRAM memory DIMMs,
along with the memory bus traces and required termination. The memory subsystem provides
two memory cells, 144 bits wide each (128 bits of data, 16 bits of ECC). Each cell can accommodate
up to 6 DIMM slots; however, in Nemesis, power limitations restrict the total loaded DIMM
count to 6. Two of the DIMMs connect to cell 0, and the other 4 DIMM slots connect to cell 1. For
early Nemesis prototypes, 8 DIMM connectors will be loaded onto system boards to facilitate
power characterization; if actual power consumption is low enough, a change request could be
entertained to increase the DIMM count to 8.The memory bus clock speed is 125MHz, and the
data transfer rate is 250Mtransfers/second as data is transmitted on both edges of the clock. The
peak data bandwidth for this memory subsystem design is 8 GB/s. DIMMs must be loaded in
pairs. Memory is protected by data error correcting codes (ECC). The hardware implementation
supports the chip-spare for specific four-DIMM configurations.The minimum amount of memory
that can be installed is 512MB (2-256MB DIMMs). The maximum amount of memory that can
be installed is dependent on the largest DIMM size (density) qualified for use. 16GB is the
maximum memory (based on 2GB DIMMs).The DIMMs used must be low-profile (1.2") DIMMs,
to fit into the 1U chassis. The DIMMs are standard DDR2100 registered DIMMs. Only DIMMs
qualified by HP for the hp Integrity rx1620 Server platform will be supported.

Architecture
The memory interface supports two DDR cells, each of which is 144 data bits wide. The memory
subsystem physical design uses a comb-filter termination scheme for both the data and
address/control buses. This part of the topology is similar to other DDR designs in the computer
industry. Clocks are distributed directly from the memory interface; each clock pair drives 2
DIMMs. Memory data is protected by Error Correcting Code (ECC). 8 ECC bits per DIMM protect
64 bits of data. The use of ECC allows correction of single-bit errors, and detection of multi-bit
errors. DIMMs without ECC will not be qualified or supported.The memory subsystem features:
address parity, address buffering, clock buffering, and industry standard SPD (Serial Presence
Detect), IEEE 1149.1 Boundary Scan, and power bypassing near the memory components. The
memory features x4 chip-spare and x8 detect. The memory subsystem does not support hot
spare, mirroring, or hot-plug. The memory subsystem uses 1x direct attach mode, and does not
use multiplexers.The Memory Block Diagram indicates the recommended load order for DIMM
pairs; DIMM0A/B should be loaded first, followed by DIMM1A/B, and so on.

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Figure B-2 Memory Block Diagram

DIMMs
The memory subsystem will only support DDR SDRAM (Double Data Rate Synchronous Dynamic
Random Access Memory) technology utilizing industry-standard PC2100 type DDR SDRAM
DIMMs, 1.2" tall. This is expected to be the standard height available at first release and is currently
being used by high-volume products. The DIMMs use a 184-pin JEDEC standard connector.
DIMMs must be loaded in pairs. To enable chip sparing, four DIMMs of the same density must
be loaded with specific configuration rules. The following table summarizes memory solutions:
Table B-1 Memory Array Capacities
Min. / Max Single DIMM DDR SDRAM Count, Type and Technology
Memory Size
Size

0.5GB / 3GB 256MB DIMM 18 x 32Mb x 4 DDR SDRAMs (128Mb)

1GB / 4GB 512MB DIMM 18 x 32Mb x 4 DDR SDRAMs (256Mb)

2GB / 8GB 1024MB DIMM 18 x 64Mb x 4 DDR SDRAMs (512Mb)

4GB / 16GB 2048MB DIMM 36 x 128Mb x 4 DDR SDRAMs (512Mb, stacked)


DIMM

Chip Spare Functionality


The memory subsystem design supports chip spare functionality. Chip spare enables an entire
SDRAM chip on a DIMM to be bypassed (logically replaced) in the event that a multi-bit error
is detected on that SDRAM. In order to use the chip spare functionality, only DIMMs built with
x4 SDRAM parts can be used, and these DIMMs must be loaded in quads (2 DIMMs per memory

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cell, loaded in the same location in each memory cell). Each DIMM within a quad must be identical
to all the other DIMMs in the quad.
Using the DIMM loading order indicated in the Memory Block Diagram, chip spare can be
achieved if 4 identical DIMMs are loaded in the slots DIMM0A/B and DIMM1A/B. Addition of
a pair of DIMMs beyond this quad (DIMM2A/B) negates the ability to support chip spare, so the
maximum DIMM count with chip spare enabled is four. Note that if the system configuration is
ever expanded to accommodate 8 DIMMs, chip spare is enabled if identical DIMM quads are
loaded in slots DIMM0/1(A/B) and DIMM2/3(A/B).
Chip spare enables an entire DDR SDRAM chip on a DIMM to be bypassed in the event that a
multi-bit error is detected on the DDR SDRAM. In order to use the chip spare functionality on
your system, only DIMMs built with ×4 DDR SDRAM parts can be used, and these DIMMs must
be loaded in quads.

Serial Presence Detect (SPD)


Each DIMM contains an inter IC (I2C) EEPROM whose content describes the module's
characteristics: speed, techno, revision, vendor, and so on. This feature is called serial presence
detect (SPD). Firmware typically uses this information to detect unmatched pairs of DIMMs,
and configure certain memory subsystem parameters. The SPD information for DIMMs loaded
in the system will also be accessible to the baseboard management controller (BMC) through the
I2C bus.

I/O Bus Interface


The I/O bus interface provides these features:
• Provides industry standard PCI-X 66MHz, 64 data bit support.
• Uses 3.3V PCI only.
• Optimizes for DMA performance.
• Supports 3.3V or Universal keyed PCI cards.
• Supports up to two PCI sockets.

Processor Dependent Hardware Controller


The processor dependent hardware controller (PDH) provides these features:
• 16-bit PDH bus with reserved address space for:
• Flash memory
• Non-volatile memory
• Scratch RAM
• Real Time Clock
• UARTs
• External Registers
• Firmware read/writable registers
• Two general purpose 32-bit registers
• Semaphore registers
• Monarch selection registers
• Test and Reset register
• Reset and INIT generation

Dual Serial Controller


The dual serial controller is a dual universal asynchronous receiver and transmitter (DUART).
This chip provides enhanced UART functions with 16-byte FIFOs, a modem control interface.
Registers on this chip provide onboard error indications and operation status. An internal
loopback capability provides onboard diagnostics.

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Features include:
• Data rates up to 115.2kbps
• 16550A fully compatible controller
• A 16-byte transmit FIFO to reduce the bandwidth requirement of the external CPU
• A 16-byte receive FIFO with four selectable interrupt trigger levels and error flags to reduce
the bandwidth requirement of the external CPU
• UART control that provides independent transmit and receive
• Modem control signals (-CTS, -RTS, -DSR, -DTR, -RI, -CD, and software controllable line
break)
• Programmable character lengths (5, 6, 7, 8) with Even, Odd or No Parity
• A status report register

Field Programmable Gate Array


The field programmable gate array (FPGA) provides ACPI and low pin count (LPC) support for
HP Intel Itanium 2 platforms based on HP chipsets. This controller is connected to the PDH bus
and provides these features:
• ACPI 2.0 interface
• LPC bus interface to support BMC
• Decoding logic for PDH devices

Baseboard Management Controller


The baseboard management controller supports the industry-standard Intelligent Platform
Management Interface (IPMI) specification. This specification describes the management features
that have been built into the system board. These features include: diagnostics (both local and
remote) console support, configuration management, hardware management, and troubleshooting.
The baseboard management controller provides the following:
• Compliance with Intelligent Platform Management Interface 1.0
• Tachometer inputs for fan speed monitoring
• Pulse width modulator outputs for fan speed control
• Push-button inputs for front panel buttons and switches
• One serial port, multiplexed with the system console port
• Remote access and intelligent chassis management bus (ICMB) support
• Three I2C master/slave ports (one the ports is used for IPMB)
• Low pin count (LPC) bus provides access to three keyboard controller style (KCS) and
one-block transfer (BT) interface
• 32-bit ARM7 RISC processor
• 160-pin low profile flat pack (LQFP) package
• Firmware is provided for the following interfaces:
• Intelligent platform management interface (IPMI)
• Intelligent platform management bus (IPMB)

SCSI Controller
The SCSI controller is an LSI Logic 53C1030 chip. This chip is fully compliant with the SCSI
Peripheral Interface-4 Specification (SPI-4). It has two independent SCSI channels supporting
devices at speeds up to 320 MB/sec. each. The 53C1030 adheres to the PCI-X addendum to the
PCI Local Specification and is hard-wired to PCI ID 1 which corresponds to bit 17 of the PCI AD
bus.

IDE Interface
The IDE interface provides support for an internal CD-RW or a DVD reader through an internal
IDE connector and cable. This interface supports the master capability.

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The IDE controller (PCI649) supports the ATAPI zero (0) to five (5) modes (from 16 to 100 MB/s).
The usable speed on this system is limited to 16MHz (ATA-33 mode, 33 MB/s) because the slimline
CD/DVD devices do not support the ATA-66 and 100 modes.
The primary IDE channel is the only channel that is implemented. The IDE cable provides only
one drive connector, of the Master type, for the optical storage peripheral.

10/100 BT Management LAN C


The 10/100 LAN port provides:
• A management LAN interface for operating system level manageability applications.
• The LAN controller is an Intel 82550 chip.

1Gb System LANs A and B


The 1Gb System LAN A and B ports provide:
• Main system LAN
• 10/100/1000 Mb capable

USB Connectors
The USB connectors provide:
• High speed 480 Mb/sec. capable
• Full speed 12 Mb/sec. and low speed 1.5 Mb/sec.
• Support for USB keyboard and mouse:
• HP-UX supports HP USB keyboard and mouse
• Linux supports all 1.1 USB devices
• Windows supports USB keyboard and mouse

Data Pathing Information


The following table presents information about pathing in the hp Integrity rx1620 Server.
Table B-2 Data Pathing - Part 1
PCI Slot PCI Card Information Physical Location ACPI Path

Core USB Port (Core) Rear Bulkhead Upper USB ACPI (HWP0002,0) / PCI (1|0) / USB (0, 0)
Connector

Core USB Port (Core) Not Available ACPI (HWP0002,0) / PCI (1|0) / USB (1, 0)

Core USB Port (Core) Rear Bulkhead Lower USB ACPI (HWP0002,0) / PCI (1|1) / USB (0, 0)
Connector

Core USB Port (Core) Not Available ACPI (HWP0002,0) / PCI (1|1) / USB (1, 0)

Core USB Port (Core) Not Available ACPI (HWP0002,0) / PCI (1|2)

Core IDE Controller (Core) System Board ACPI (HWP0002,0) / PCI (2|0)

Core Internal IDE Device Front DVD Drive Slot ACPI (HWP0002,0) / PCI (2|0) / ATA

Core Ultra 3 SCSI (Core) - Disk “0” - Right Hand (HWP0002,100) / PCI (1|0)
Channel A Internal Disk

Core Ultra 3 SCSI (Core) - Disk “1” - Left Hand (HWP0002,100) / PCI (1|0) / SCSI (Pun0,Lun0)
Internal Disk Internal Disk

Core Ultra 3 SCSI (Core) - System Board (HWP0002,100) / PCI (1|0) / SCSI (Pun1,Lun0)
Internal Disk

Core Ultra 3 SCSI (Core) - Rear Bulkhead “SCSI (HWP0002,100) / PCI (1|1)
Channel B LVD/SE”

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Table B-2 Data Pathing - Part 1 (continued)
PCI Slot PCI Card Information Physical Location ACPI Path

Core Ultra 3 SCSI (Core) - Ext. Rear Bulkhead “LAN Gb” (HWP0002,100) / PCI (1|1) / SCSI (Punx,Luny)
SCSI

Core 1000 BT LAN (Core) Top Slot (full length PCI (HWP0002,100) / PCI (2|0)
slot)

1 PCI-X 133 MHz/64 Bit Bottom Slot (half length PCI (HWP0002,400) / PCI (1|0)
slot)

2 PCI-X 133 MHz/64 Bit Rear Bulkhead “Serial (HWP0002,200) / PCI (1|0)
Console” connector

MP Serial Controller (MP) Rear Bulkhead “Serial (HWP0002,700) / PCI (1|0)


Console” connector1

MP Console Port (MP) Rear Bulkhead “VGA” (HWP0002,700) / PCI (1|1)


port1

MP VGA Controller (MP) Disk “0” - Right Hand (HWP0002,700) / PCI (2|0)
Internal Disk
1 If using “W” cable P/N A6144-63001 it will break this port out to 3 x 9-pin RS-232 connectors labeled “Console”,
“UPS”, and “Remote”. If using 25-pin cable only “Console” will be available.

Table B-3 Data Pathing - Part 2


PCI Slot MAPPER Path HP-UX Path Linux Path Windows Path

Core 0/0/1/0.0.0 0/0/1/0.1.2 00:01.0

Core 0/0/1/0 0/0/1/0 00:01.0

Core 0/0/1/1.0.0.0.0 0/0/1/1.1.2.3 00:01.1

Core 0/0/1/1.0.0.0.1 0/0/1/1 00:01.1

Core 0/0/1/2 0/0/1/2 00:01.2

Core 0/0/2/0 0/0/2/0 00:02.0

Core 0/0/2/0.0.0 0/0/2/0.0.0.0

Core 0/1/1/0 0/1/1/0 20:01.0

Core 0/1/1/0.0.0 0/1/1/0.0.0

Core 0/1/1/0.1.0 0/1/1/0.1.0

Core 0/1/1/1 0/1/1/1 20:01.1

Core 0/1/1/1.x.y 0/1/1/1.x.y

Core 0/1/2/0 0/1/2/0 20:02.0


1 1
1 0/4 0/3 80:01.0

2 0/21 0/21 40:01.0

MP 0/7/1/01 0/4/1/02 E0:01.0

MP 0/7/1/11 0/4/1/12 E0:01.1


1 1
MP 0/7/2/0 0/4/2/0 E0:02.0
1 Conflict with HP-UX ioscan vs. ODE Mapper
2 0/4/1/0 port 0 = “UPS port”, 0/4/1/1 port 0 = “Console port”, 0/4/1/1 port 2 = “Remote port”

System Board 119


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Table B-4 Data Pathing - Part 3
PCI Slot Rope Number ACPI HID ACPI UID PCI Bus Address PCI Bus Number PCI Host
Controller
Number

Core 1 HWP0002 0x000 0x00-0x1F 0 0

Core 1 HWP0002 0x000 0x00-0x1F 0 0

Core 1 HWP0002 0x000 0x00-0x1F 0 0

Core 1 HWP0002 0x000 0x00-0x1F 0 0

Core 1 HWP0002 0x000 0x00-0x1F 0 0

Core 1 HWP0002 0x000 0x00-0x1F 0 0

Core 1 HWP0002 0x000 0x00-0x1F 0 0

Core 0 HWP0002 0x100 0x20-0x3F 1 1

Core 0 HWP0002 0x100 0x20-0x3F 1 1

Core 0 HWP0002 0x100 0x20-0x3F 1 1

Core 0 HWP0002 0x100 0x20-0x3F 1 1

Core 0 HWP0002 0x100 0x20-0x3F 1 1

Core 0 HWP0002 0x100 0x20-0x3F 1 1

1 4/5 HWP0002 0x400 0x80-0xBF 3 3

2 2/3 HWP0002 0x200 0x40-0x7F 4 2?

MP 7 HWP0002 0x700 0xE0-0xFF 7? 4?

MP 7 HWP0002 0x700 0xE0-0xFF 7? 4?

MP 7 HWP0002 0x700 0xE0-0xFF 7? 4?

120 System Information


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Index
starting, 51
A Extensible Firmware Interface
acetone, 97 commands, 30
Activity LED, 78 Extensible Firmware Interface, EFI, 29
adapter
slot number, determining withinfo command, 48 F
ammonia, 97 forward progress log
example, 103
B
benzene, 97 G
BMC CLI commands Gigabit LAN, 90, 91
accessing, 103
Boot H
EFI boot manager, 29 handle
controller, determining, 50
C hard disk drive modules, 78
Caution Hardware Specifications, 99
light pipes, 79 Hot Swap Disk Drive, 18
commands Hot-swap disk drive module, 78
devtree
controller handle, determining, 50 I
EFI-capable devices and controller handles, Indicators, LED, 78
displaying, 49 infocommand
drvcfg adapter path, determining, 49
EFI configurable components, displaying, 50 adapter slot number, determining, 48
EFI driver handle, determining, 51
EFI SCSI Setup Utility, starting, 51 L
info LAN, 90
adapter slot number, determining, 48 LAN LEDs, 90
adapter’s path, determining, 49 LEDs, 78
configurable components, EFI capable, displaying, 50 lighter fluid, 97
control panel LEDs Locator button and LED
description, 17 description, 18
control panel switches log entries
function, 17 SEL and FPL, 103
controller handle, determining, 50
M
D Management processor
devtreecommand accessing, 60
controller handle, determining, 50 commands, 61
EFI-capable devices and controller handles, displaying, management processor LEDs, 21, 27
49
dimensions and weights, 99 P
drvcfgcommand path, determining for adapter
EFI configurable components, displaying, 50 withinfo command, 49
EFI driver handle, determining, 51 processor
EFI SCSI Setup Utility, starting, 51 system information, 111

E R
EFI rear panel connectors and switches, 19
capable devices
and controller handles, displaying, 49 S
configurable components, displaying, 50 SCSI
driver handle, determining, 51 setup utility, 47
EFI error and warning messages, 101 specifying parameters, 46
EFI SCSI Setup Utility SCSI adapter

121
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path
determining withinfocommand, 49
SCSI Port, 24
sensor numbers, 107
slot number of adapter, determining withinfocommand,
48
system event log
data fields, 105
example, 104
hex view mode, 106
keyword view mode, 106
text view mode, 106
view mode, 106
system information
10/100 Bt LAN, 118
1Gb LAN, 118
enhanced server manageability, 112
external core I/O, 111
I/O and memory controller, 114
I/O bus interface, 116
I/O expansion, 111
internal core I/O, 111
internal disk storage options, 112
internal removeable media options, 112
memory, 111
memory architecture, 114
memory block diagram, 115
power supply, 111
processor, 111
processors, 113
system block diagram, 113
system board, 112
system board components, 113
system board manageability, 111
USB connectors, 118

T
trichlorethylene, 97

U
Universal Serial Bus, 23

122 Index
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