Cleaning the imaging area Indicator Lights and Error Codes

NOTE: If you have a Kodak i2400 Scanner, only the

code will be displayed in the function window.
Code Message/Remedy
0 Check USB cable
Indicates that there is no USB connection or
i2400/i2600/i2800 Scanners
the USB cable is not securely attached.
Power saver mode
No action required.
Scanning....
The scanner is scanning documents.
U5, E3 Rescan documents
USB cable has been disconnected while the
scanner was running.
U6 Clear paper path and close cover
Open the scanner cover and verify that all
documents are removed from the paper path.
Then close the scanner cover.
U8 Multifeed Reference Guide
• A multifeed document has been detected.
Clear the multifeed condition.
• The document you are trying to scan is too
long.
U9 Paper jam
Document jam or the paper path is blocked.
Supplies and Accessories Clear the documents from the paper path.
E1, E2

CAT No. Description

• Be sure all cables are connected properly.
148 4864 Kodak Feed Rollers • Turn power off and then on again. If the
173 6115 Kodak Separation Module problem persists, call Service.
826 9607 Kodak Feed Module E2, • Turn power off and then on again. If the Kodak Service & Support
853 5981 Kodak Roller Cleaning Pads E4, E7 problem persists, call Service.
169 0783 Kodak Transport Cleaning Sheets
www.kodakalaris.com/go/disupport
896 5519 Staticide Wipes for Kodak Scanners
826 6488 Brillianze Detailer Wipes 1.800.822.1414
892 7717 Kodak White Background Accessory (US&C only; all other regions, contact your local
119 9470 Kodak Legal Flatbed Accessory
Kodak Alaris Support Center)
Kodak Alaris Inc.
189 4351 Kodak A3 Flatbed Accessory 2400 Mount Read Blvd.
Rochester, New York 14615 When contacting support, have the following available:
A-61678 / Part #5K3540 July 2014
© 2014 Kodak Alaris Inc. All rights reserved • A description of your problem
• Scanner model and serial number
The Kodak trademark and trade dress are
used under license from Eastman Kodak Company. • Computer configuration
• Software application you are using
 Cleaning and replacing the Cleaning and replacing the
Cleaning the rollers
separation module feed module

IMPORTANT: The Roller Cleaning Pad contains sodium

lauryl ether sulfate which can cause eye
irritation. Refer to the MSDS for more
information.

For detailed cleaning and replacement procedures see Chapter 4, Maintenance in the User’s Guide.