Title - Social English – Polite Offers – Level - Beginner

1. Do you want a drink?

2. Do you want a glass of juice?
3. Would you like a drink?
4. Would you like a glass of juice?
5. Can I get you something to drink?
6. Can I get you a glass of juice?
7. Could I get you something to drink?
8. Could I get you a glass of juice?
9. Do you want something to drink?
10. Do you want some juice?
11. Would you like something to drink?
12. Would you like some juice?

A Short Polite Dialogue

A - Would you like something to drink?
B - Yes, thank you.
A - What would you like?
B - Water or juice would be fine, thank you.
A - Would you like orange juice, pineapple juice, or grapefruit juice?
B - Well, if it's not too much trouble, grapefruit juice would be good.
A - It's not any trouble at all. Wait just a minute. I'll be right back.
A - Here you are.
B - Thank you very much.
A - If you want more, just let me know.
B - Thank you. This is really good. I was so thirsty.
A - You're quite welcome. If you were that thirsty, you should have said
something. You didn't have to wait for me to offer.
B -Thank you so much. You’re very kind.
A - Oh, think nothing of it at all. You're quite welcome.

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Railway travel
A ticket to London, please.

Paul Ryefield: — What time does the next train to London leave?

Railway Station — At 16:35, from platform 8.

Clerk:

Paul Ryefield: — Is it a direct train to London?

Railway Station — No, you have to change trains at Birmingham.

Clerk:

Paul Ryefield: — I see. One ticket to London, please.

Railway Station — Single or return, sir?

Clerk:

Paul Ryefield: — Single, please.

Railway Station — 64 pounds, please.

Clerk:

Paul Ryefield: — Here you are.

Railway Station — Here´s your ticket and change, sir.

Clerk:

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Rent-A-Car
I´d like to rent a car.

Rent-A-Car Clerk: — Good morning. May I help you?

Mary Jones: — I´d like to rent a car, please.

Rent-A-Car Clerk: — Okay. Full-size, mid-size or compact, ma´am?

Mary Jones: — Full-size, please. What´s the rate?

Rent-A-Car Clerk: — 78 dollars a day with unlimited mileage.

Mary Jones: — And I´d like to have insurance just in case.

Rent-A-Car Clerk: — Is there an additional driver?

Mary Jones: — No.

Rent-A-Car Clerk: — If you want full coverage insurance, it will be 8 dollars per day. It
includes collision damage waiver and personal accident insurance.

Mary Jones: — All right. I´ll take it.

Rent-A-Car Clerk: — Here is our brochure, ma´am. Err... full-size... OK. Please choose a model
in this section.

Mary Jones: — How about this one?

Rent-A-Car Clerk: — All right. How many days would you like to use it?

Mary Jones: — Just one day.

Rent-A-Car Clerk: — May I see your driver´s license and credit card please?

Mary Jones: — Is the international driving licence fine?

Rent-A-Car Clerk: — Yes, it is.

(...)
Thank you. Please fill in this form. Can you check this box, and put your
initials here, and again here.

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Booking a hotel room
I´d like to book a room please.

Receptionist: — Good afternoon, San Felice Hotel. May I help you?

Mrs Ryefield: — Yes. I´d like to book a room, please.

Receptionist: — Certainly. When for, madam?

Mrs Ryefield: — March the 23rd.

Receptionist: — How long will you be staying?

Mrs Ryefield: — Three nights.

Receptionist: — What kind of room would you like, madam?

Mrs Ryefield: — Er... double with bath. I´d appreciate it if you could give me a room with a view over the
lake.

Receptionist: — Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the
4th floor with a really splendid view.

Mrs Ryefield: — Fine. How much is the charge per night?

Receptionist: — Would you like breakfast?

Mrs Ryefield: — No, thanks.

Receptionist: — It´s eighty four euro per night excluding VAT.

Mrs Ryefield: — That´s fine.

Receptionist: — Who´s the booking for, please, madam?

Mrs Ryefield: — Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D.

Receptionist: — Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the
23rd, 24th and 25th. Is that correct?

Mrs Ryefield: — Yes it is. Thank you.

Receptionist: — Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385.
Thank you for choosing San Felice Hotel and have a nice day. Goodbye.

Mrs Ryefield: — Goodbye.

Booking a hotel room

I´d like to book a room please.

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Receptionist: — Good afternoon, San Felice Hotel. May I help you?

You: — ...

Receptionist: — Certainly. When for, madam?

You: — ...

Receptionist: — How long will you be staying?

You: — ...

Receptionist: — What kind of room would you like, madam?

You: — ...

Receptionist: — Certainly, madam. I´ll just check what we have available. . . Yes, we have
a room on the 4th floor with a really splendid view.

You: — ...

Receptionist: — Would you like breakfast?

You: — ...

Receptionist: — It´s eighty four euro per night excluding VAT.

You: — ...

Receptionist: — Who´s the booking for, please, madam?

You: — ...

Receptionist: — Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with
bath for March the 23rd, 24th and 25th. Is that correct?

You: — ...

Receptionist: — Let me give you your confirmation number. It´s: 7576385. I´ll repeat that:
7576385. Thank you for choosing San Felice Hotel and have a nice day.
Goodbye.

You: — ...

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Telephone facilities
How do I get an outside line?

Operator: — Operator. May I help you?

Paul Ryefield: — Yes. How do I get an outside line, please?

Operator: — Just dial 0, wait for the dial tone, and then dial the phone number you
want to call. Or we can place a call for you, if you want.

Paul Ryefield: — No, thanks a lot. I´ll try it myself.

Telephone facilities
How do I get an outside line?

Operator: — Operator. May I help you?

You: — ...

Operator: — Just dial 0, wait for the dial tone, and then dial the phone number you
want to call. Or we can place a call for you, if you want.

You: — ...

oom service
I´d like some breakfast, please.

Room service: — Room service.

Mary Jones: — Good morning. This is room 113. I´d like some breakfast, please.

Room service: — Right. Excuse me. Mrs. Jones?

Mary Jones: — That´s right.

Room service: — What can I do for you?

Mary Jones: — I´d like some grapefruit juice, marmalade, two scrambled eggs with two
sausages, toast, and a pot of black coffee, please. How long will it take?

Room service: — Just a few minutes, ma´am.

Mary Jones: — Great. Thank you.

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Room service
I´d like some breakfast, please.

Room service: — Room service.

You: — ...

Room service: — Right. Excuse me. Mrs. Jones?

You: — ...

Room service: — What can I do for you?

You: — ...

Room service: — Just a few minutes, ma´am.

You: — ...

Checking out of the hotel

I´d like to check out now.

Receptionist: — Good morning. May I help you?

Daniel Adams: — Yes, I´d like to check out now. My name´s Adams, room 312. Here´s the
key.

Receptionist: — One moment, please, sir. ... Here´s your bill. Would you like to check and
see if the amount is correct?

Daniel Adams: — What´s the 14 pounds for?

Receptionist: — That´s for the phone calls you made from your room.

Daniel Adams: — Can I pay with traveller´s cheques?

Receptionist: — Certainly. May I have your passport, please?

Daniel Adams: — Here you are.

Receptionist: — Could you sign each cheque here for me?

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Daniel Adams: — Sure.

Receptionist: — Here are your receipt and your change, sir. Thank you.

Daniel Adams: — Thank you. Goodbye.

Checking out of the hotel

I´d like to check out now.

Receptionist: — Good morning. May I help you?

You: — ...

Receptionist: — One moment, please, sir. ... Here´s your bill. Would you like to check and
see if the amount is correct?

You: — ...

Receptionist: — That´s for the phone calls you made from your room.

You: — ...

Receptionist: — Certainly. May I have your passport, please?

You: — ...

Receptionist: — Could you sign each cheque here for me?

You: — ...

Receptionist: — Here are your receipt and your change, sir. Thank you.

You: — ...

Ordering breakfast
I´ll have three scrambled eggs with country ham.

Waitress: — Good morning. Are you ready to order?

Bill Nichols: — Yes, I am, thank you. I´ll have three scrambled eggs with country ham,

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 toast and jam, please.

Waitress: — Would you like anything to drink?

Bill Nichols: — I´ll have a tomato juice and some iced tea.

Waitress: — Anything else?

Bill Nichols: — Could I have a slice of pumpkin pie?

Waitress: — Sure. Coming right up.

Ordering lunch and dinner

What else do you recommend?

Waiter: — Are you ready to order, sir?

Mr Ryefield: — Yes. I´ll have the beef stew for starters and my wife would like tomato
soup.

Waiter: — One beef stew and one tomato soup. What would you like for the main
course?

Mr Ryefield: — I´ll have the Cayenne Pepper Steak and my wife would like the Fried
Trout with mashed potatoes.

Waiter: — I´m afraid the trout is off.

Mrs Ryefield: — Oh dear. Err... What else do you recommend?

Waiter: — The sole is very good.

Mrs Ryefield: — OK. I´ll have that. Do you have any coleslaw?

Waiter: — No, I´m sorry, we don´t.

Mrs Ryefield: — Just give me a small mixed salad then.

Mr Ryefield: — Same for me.

Waiter: — Certainly. (...) Would you like something to drink?

Mr Ryefield: — Yes, please. May I see the wine list?

Waiter: — Certainly. Here you are.

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 (...)

Mr Ryefield: — A bottle of Chablis ‘99, please.

Waiter: — Excellent choice!

Ordering lunch and dinner

What else do you recommend?

Waiter: — Are you ready to order, sir?

You: — ...

Waiter: — One beef stew and one tomato soup. What would you like for the main
course?

You: — ...

Waiter: — I´m afraid the trout is off.

Mrs Ryefield: — Oh dear. Err... What else do you recommend?

Waiter: — The sole is very good.

Mrs Ryefield: — OK. I´ll have that. Do you have any coleslaw?

Waiter: — No, I´m sorry, we don´t.

Mrs Ryefield: — Just give me a small mixed salad then.

You: — ...

Waiter: — Certainly. (...) Would you like something to drink?

You: — ...

Waiter: — Certainly. Here you are.

(...)

You: — ...

Waiter: — Excellent choice!

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