Salary Guide

2006 Salary
Guide 2006
• Banking & Finance • Call Centre • Engineering & Technical
• Healthcare & Life Sciences • Human Resources • Information Technology
• Logistics & Warehousing • Office Support • Sales, Marketing & Advertising

Singapore
Salary Guide 2006

Celebrating
60 Years
of Excellence
Foreword
In this 2006 edition of the Singapore salary guide, we address the
upbeat tempo in the Asian market and report the latest pay rates
and new job titles created. On a day-to-day basis, clients request
information from us on current salary trends. The aim of this guide is to
provide a compilation of salaries and job titles across the wide range
of industries we service. The compiled findings have been presented
in an easy-to-read format for your reference.

The 2006 economy is very buoyant leading to increased job demand in

all positions and sectors. The major challenges now are for companies
to hire talent in a candidate-dry market place, to expand their teams
plus retain their talent as turnover rates have skyrocketed during the
first quarter of 2006. All jobs are on hot demand. Competitive and
attractive salary packages are strong components in attracting and
retaining quality employees.

Whilst we hope that this guide will serve as a reference tool for you,
we are always on hand to assist you with current data and support
you in developing recruiting strategies and programmes to suit your
specific needs. Please note that the salary ranges in this publication are
subject to changes arising out of fluctuations in market and economic
conditions.

We hope you find this 2006 salary guide from Kelly Services useful to
your business in the year ahead!

Dhirendra Shantilal
VP & Managing Director, Asia Pacific

Kelly Services provides temporary, permanent, contract, executive

and outsourcing services.

A copy of this guide can also be found on our website.

Visit us at: www.kellyservices.com

Contents

Banking & Finance..................................................................................... 1 / 2

Call Centre.................................................................................................. 2 / 3

Engineering & Technical...................................................................................4

Healthcare & Life Sciences..............................................................................5

Human Resources............................................................................................5

Information Technology.............................................................................. 6 / 7

Logistics & Warehousing..................................................................................7

Office Support..................................................................................................8

Sales, Marketing & Advertising........................................................................8

 BANKING & FINANCE
We are predicting a brisk period for hiring over the next 6 to 12 months. However, the influx of hiring demand would be two-pronged. Firstly, the Banking and Financial
Institutions are increasingly hungry to hire experienced individuals to manage high net yield customers as well as retail investors. These institutions are ever eager to match
the financial aspirations of talented individuals who can make a difference to the institution’s goals. Secondly, the hiring for niche back-end and operational positions will be
increasing.
Banking Division

BANKING SGD SGD

Bank Teller ‘N’ levels with 1-3 Handle high volume of over-the-counter transactions. Assist with 1200 + 1600 +
CO S / ’O’ levels customer enquiries, ensure service delivery standards are met & commission + commission +
actively promote bank products and services. allowances allowances
Remittance / Settlement / ‘O’ / ‘A’ levels 1-2 Cheque clearance, inward/outward remittances, telegraphic 1400 1800
Loans Clerk transfer & demand drafts. Accept & confirm forex deals. Process &
document housing loan applications.
Collection / Debt Recovery ‘O’ levels / 1-3 Review collection procedures and ensure diligent debt recovery. 1600 2100
Officer Diploma Analyse customers’ profile & propose viable solutions. Restructure
& negotiate payment. Knowledge in legal/litigation processes &
documentation. Monitor delinquent accounts & collection functions.
Trade Finance Clerk ‘O’ levels / 2-3 Process trade finance products with knowledge of various trade 1600 2400
Diploma instruments e.g. Letter of Credit, trade collections & payments,
including the accompanying payment processes.
Bank Operations Officer Degree 0-1 Processing of trade settlements. Back-room admin duties. 1800 + shift 2400 + shift
allowance allowance
Customer Service Officer Diploma / Degree 2-3 Attend to walk-in customers & follow-up on customer service issues 2000 + 2800 +
as well as identify business potential from existing database. commission commission
Mortgage Sales Specialist Diploma / Degree 2-3 Identify prospective customers through lead generation to achieve 2000 + 3000 +
desired mortgage and related lending product targets. commission commission
Trade Finance Officer Diploma / Degree 1-2 Supervisory role in the processing of trade finance products. 2200 2600
Personal Financial Diploma / Degree 2-3 Provide advice & recommend investment products according to 2200 + 2600 +
Consultant / Personal clients’ risk profile. Identify business potential from the execution of commission commission
Banker sales.
FX Dealer Diploma / Degree 2-3 Good knowledge of foreign exchange products. Familiar with inter- 2400 4000
bank market transaction. Manage the flows and risk of FX pricing.
To process inter-bank deposit/placement deals, futures, FRAs,
government bills/bonds and foreign exchange.
Compliance Officer Degree 2-3 Ensure interpretation & adherence to all regulatory requirements. 2800 3600
Conduct & review results of compliance surveillance test plans.
Support the implementation and roll-out of compliance-related
initiatives.
Bank Auditor Degree 2-3 Report audit findings, evaluate system effectiveness & assess 2800 3800
procedural deficiencies. Ensure high level of internal control &
system adherence to guard against fraud or procedural non-
compliance.
Settlement Officer Degree 3-5 Settlement of trades (FX/MM), bonds & securities. Liaise with 2800 4000
brokers, counter parties & fund managers.
Secretary ‘O’ / ’A’ levels 3-5 Support a team of Senior Managers in travel arrangements & 2500 3500
meetings.
Senior Secretary Diploma Min 6 Support heads of department or top-level executives. Travel 3500 6000
arrangements, report preparations, travel arrangements, and
scheduling of manager(s)’ agenda. Taking of minutes and other
secretarial duties.
Securities / Equities Dealer Degree Holder 3-5 Support relevant teams and responsible for executing global 3500 5500
equities, fixed income and structured products through brokers.
Updating market information. To work closely with operations staff to
resolve trade discrepancies.

FINANCE
Accounts Clerk ’O’ levels / 1-3 Balance expenses, data entry & basic accounts support. Filing, 1500 1800
Certificate photocopying, faxing & other admin duties.

KELLY SERVICES SALARY GUIDE 2006 I 1

 BANKING & FINANCE

Payroll Clerk ‘O’ levels / LCCI 1-2 Calculate & prepare payroll, taking into account overtime & 1400 2000
deductions such as tax, CPF, insurance payments, etc.
Credit Control Clerk ‘O’ levels / 1-2 Manage accounts receivables. Prepare reports of loans and 1500 1800
Diploma accounts that are delinquent and forward reports for legal action.
Accounts Assistant ’O’ levels / 1-3 Record & compile summaries of organisation’s financial transactions 1700 2400
Certificate for management purposes. Assist in full set of accounts.
Credit Control Officer Diploma / Degree 2-4 Contact customers. Send follow-up inquiries. Negotiate with past 1800 3000
due accounts for debt recovery.
Accounts Supervisor LCCI Higher / 2-4 Supervise full set of accounts. Assist in the analysis of financial 2300 3600
Diploma / statements & year-end closing/audits.
Professional
Certificate
Accounts Payable Manager Degree 5-6 Ensure timely payment of vendor invoices, expense vouchers & 2800 4200
maintain accurate control reports. Staff management responsibility.
Financial Analyst Degree 2-3 Report & analyse financial & operating data. 3000 4500
Credit Control Manager Diploma / Degree 4-6 Determine credit worthiness of clients. Formulate credit & collection 3200 5500
policy. Negotiate with past due accounts. Take appropriate action
against delinquent accounts. Supervisory duties.
Auditor Degree / 2-4 Ensure authenticity & accuracy of financial statements, especially 3000 4800
Professional assets & liabilities. Analyse samples of work done & conduct
Certification procedural interviews.
Accountant Degree / 4-5 In charge of general accounting that involves the preparation 4000 6500
Professional of statistical data & financial reports concerning profits, cash &
Certification inventory. Analyse, report & provide advice on financial dealings or
organisations/individuals. Advise on associated record-keeping &
compliance requirements.
Finance Manager Degree 6-7 Prepare financial reports, i.e. income, expenses, capital usage 5500 8500
& cash-flow. Preparation of strategic plans, budgets & financial
forecasts. Develop accounting and management policies &
procedures.
Administrator Diploma / Degree 3-5 Contribute to the smooth and efficient operations of the office by 2600 3800
undertaking all of the day-to-day office administration functions.
Support teams and provide basic support roles to secretaries.
Office Manager Diploma Min 6 To ensure operations run smoothly. Vendor management, basic 3800 4500
procurement of office supplies, general HR duties, reconciliations,
report preparations and general administration.

CALL CENTRE
The Call Centre industry continues to grow phenomenally across Asia Pacific. Both local and multinational companies are investing heavily in Call Centres driven by high ROI.
The demand for call centre agents is increasing due to their value as key contact points for businesses and they serve as a revenue-generating unit. The industry service
standard has been raised tremendously over the years as call centre agents are expected to project professional corporate image by providing one-stop service to customers
and are intensively trained to cross-sell all products for the companies. There is also an anticipated growth in demand for foreign talent due to multi–lingual skills requirements.

Call Centre Division

Sales Outbound / ’O’ / ‘A’ levels 0-1 Setting up appointments & sales responsibility. Handle outbound 1200 + 1500 +
Telemarketer (entry level) calls for selling a product or service, typically with respect to commission commission
quotas or sales goals. May be responsible for specific accounts or
geography.
Sales Outbound / ‘A’ levels / 2-3 Setting up appointments & sales responsibility. Handle outbound 1800 + 2500 +
Telemarketer (experienced) Diploma calls for selling products or services, typically with respect to quotas commission commission
or sales goals. May handle specific accounts or geography. Typically
handle key accounts & more difficult situations. To lead, teach, guide
and/or motivate teams through the call process if necessary.
Customer Service Officer ‘O’ / ‘A’ levels / 0-1 To handle incoming calls (orders, inquiries, complaints) and direct 1200 + 1600 +
– Inbound (entry level) Diploma calls for further problem resolution. allowances allowances

2 I KELLY SERVICES SALARY GUIDE 2006

 CALL CENTRE

Customer Service Officer Diploma / Degree 1-2 Handle incoming calls (orders, inquiries, complaints) and direct calls 1600 + 2200 +
– Inbound (experienced) for further problem resolution. To handle larger clients or 1st level allowances allowances
escalation. To lead, teach, guide and/or motivate teams through the
call process if necessary.
Helpdesk ‘A’ levels / 1-2 To screen and/or service requests, compile problem reports & 1800 + 2300 +
Diploma provide solutions to complex issues as required. allowances allowances
Call Centre Supervisor / Diploma / Degree 2-3 Oversee team of junior & senior officers. Motivate team, roster 2200 3300
Team Leader planning & handle staffing issues such as disciplinary & performance
counselling.
Call Centre Trainer Diploma / Degree 2-3 Work with HR & Call Centre Manager to provide training. Train on 3000 4500
systems, procedures & product knowledge. Facilitate & plan training
schedules.
Operations Manager Diploma / Degree 3-4 Oversee all aspects of operations. Report to Call Centre Manager. 3300 5000
Handle internal inquiries & divisional operations.
Call Centre Manager / Head Degree 3-4 Implement service strategies. Oversee daily operations as well as 4200 10000
marketing, sales & IT. Ensure service levels are met. Plan workflow
& structure. Solve escalated complaints. Motivate & lead teams.
Work with HR to assist in recruiting, staff appraisals & training. Good
project management skills.

NATIVE-SPEAKING POSITIONS - CALL CENTRE

JAPANESE        
Customer Service Degree - To handle incoming calls (orders, enquiries, complaints) and direct 2700 + 3800 +
Representative calls for further problem resolution. To lead, guide and/or motivate allowance allowance
teams through the call process if necessary.
Helpdesk Analyst Degree - Responsible for providing high level technical support and training 2800 + 4000 +
for client applications. Assist in resolving client technical problems allowance allowance
and/or apply real time solutions.
Sales Outbound / Degree - Handle outbound calls for selling a product or service, typically with 2700 + 3200 +
Telemarketer respect to quotas or sales goals. Qualify prospects and produce commission commission
quality leads.
Team Leader / Supervisor Degree - Oversee team of agents. Motivate team, roster planning & handle 4000 6000
staffing issues such as disciplinary & performance counselling.
KOREAN        
Customer Service Degree - To handle incoming calls (orders, enquiries, complaints) and direct 2500 + 3500 +
Representative calls for further problem resolution. To lead, guide and/or motivate allowance allowance
teams through the call process if necessary.
Helpdesk Analyst Degree - Responsible for providing high level technical support and training 2800 + 4000 +
for client applications. Assist in the resolution on client technical allowance allowance
problems and/or apply real time solutions.
Sales Outbound / Degree - Handle outbound calls for selling a product or service, typically with 2500 + 3000 +
Telemarketer respect to quotas or sales goals. Qualify prospects and produce commission commission
quality leads.
Team Leader / Supervisor Degree - Oversee team of agents. Motivate team, roster planning & handle 3800 5500
staffing issues such as disciplinary & performance counselling.
OTHER LANGUAGES        
Customer Service Degree - To handle incoming calls (orders, enquiries, complaints) and direct 2000 + 2700 +
Representative calls for further problem resolution. To lead, guide and/or motivate allowance allowance
teams through the call process if necessary.
Helpdesk Analyst Degree - Responsible for providing high level technical support and training 2300 + 3200 +
for client applications. Assist in the resolution of clients’ technical allowance allowance
problems and/or apply real time solutions.
Sales Outbound / Degree - Handle outbound calls for selling a product or service, typically with 1800 + 2500 +
Telemarketer respect to quotas or sales goals. Qualify prospects and produce commission commission
quality leads.
Team Leader / Supervisor Degree - Oversee team of agents. Motivate team, roster planning & handle 3000 4000
staffing issues such as disciplinary & performance counselling.

KELLY SERVICES SALARY GUIDE 2006 I 3

 ENGINEERING & TECHNICAL
The outlook for 2006 in the engineering sector looks promising as the demand for engineering support has increased. The Marine & Shipyard industry looks positive as
demand continues to rise from companies operating at maximum capacity and job opportunities need to be sub-contracted out to other regions. The Oil & Gas industry will see
demand for construction and maintenance project teams. With demand exceeding supply, competition for talent is even more significant than last year, hence great challenges
lie ahead for employers to source for the right talent and at the same time focus on employee retention.

Kelly Engineering Resources

Facilities Technician Nitec/Master 1-5 Install, service, repair & maintain engineering equipments. 1100 1700
Nitec/NTC
Associate Engineer Diploma 3-5 Assist in new line set-ups and product development. 1800 2300
Facilities Technical Officer Diploma 1-2 Assist Engineer to plan & control maintenance work. Supervise all 1600 2200
maintenance & variation jobs on site.
Draughtsman Diploma 1-3 Design moulds, structures & fixtures. Handle design duties from 2 to 1800 2600
3 dimensions. Able to meet deadline & implement multiple changes
during the course of a project. Knowledge of AutoCAD & other
designing software is a must.
Supervisor Diploma 2-3 Liaise with operators, line leaders & other supporting departments to 2000 2800
carry out production/manufacturing operations & projects. Monitor &
coordinate machines installation setup. Monitor production issues to
ensure targets are met & quality issues minimised.
Quantity Surveyor Diploma / Degree 2-5 To work on tenders. Attend site meetings. Prepare preliminary 2200 3200
quotations.
Material Planner Diploma 2-4 Generate clear-to-build quantity plan based on orders. Expedite with 2200 3500
buyers on material shortages & ensure availability. Monitor inventory
performance to meet set goals.
Order Engineer Diploma / Degree 2-3 Order handling & technical review. Fabrication drawings for vendors 2500 3500
& customers. Mechanical design. QA/QC inspection.
Sales & Service Engineer Diploma 3-4 Sales & service to local & international customers. Prepare 2800 4000
quotation, presentation material, sales analysis report, customer
complaints report, etc.
Electrical/Mechanical Diploma / Degree 2-5 To manage the facilities control system. Plan & control maintenance 2800 4000
Engineer work. Coordinate with customers & contractors on all site matters.
Process Engineer Diploma / Degree 2-3 To develop process for new products & improve product process for 3000 5000
current products. Knowledge of SPC, DOE & FMEA.
Planning Engineer Degree 3-6 Planning of production floor layout to enable efficient process & 3500 6000
material flow. Implement low cost manufacturing.
Field Application Engineer Diploma 1-2 Failure analysis. Provide technical support. 2500 3200
Principal Engineer Degree 8-10 Product development/Product design/Product integration 8000 12000
Engineering management experience With Patent
15000
Systems Design Engineer Diploma 3-5 Product development support/system level design/failure analysis. 2500 3500
Software Engineer Diploma 3-5 Software design/development/Wireless, PDA, C/C++, Linux exp. 2800 3800
Engineering Assistant Diploma 0-2 Assisting associate engineers in all aspects. 1700 1900
QA Engineer Diploma / Degree 1-3 Plan and direct activities in development, application and 2500 3500
maintenance of quality standards. Monitor and maintain Quality
Assurance activity experience with CE, FDA, ISO13485, ISO16949
Mechanical Engineer Diploma / Degree 1-3 Strong analytical skills in design process. Proficient in Pro-E CAD 2500 3500
modeling skills.
Sales/Marketing Engineer Diploma / Degree 1-3 Service existing customers and acquire new accounts. 2500 3500
Programme Management. Exp in manufacturing industries.
Buyer Diploma / Degree 1-3 Relevant purchasing exp in manufacturing environment. Excellent 2500 3500
negotiation & cost efficiency skills. Familiar in MRP/SAP/Baan/Zelius.
Maintenance Manager Diploma / Degree 7-10 Overall in-charge in maintenance of power plant or chemical plant. 6000 7500
Project Manager Degree 7-10 To handle offshore projects from beginning to completion such as 5500 9000
semi-submersibles, FPSOs etc.

4 I KELLY SERVICES SALARY GUIDE 2006

 HEALTHCARE & LIFE SCIENCES
In the healthcare and life sciences sector the hiring expectations for 2006 have increased substantially and there is a forecast of headcount growth up from 41% in 2005. In
order to attract and retain the talent required, employers are aware that they will need to increase remuneration packages. Bonuses are generally higher as well, as employers
place emphasis on talent retention.

Kelly Scientific Resources

Head, Science & BS/MS Degree in 10-12 To build and operate a best-in-class S&T Centre that delivers the 20000 25000
Technology Centre Food Technology Regional Innovation agenda through protocepts development and
capability building.
Regional Business BS/MS Degree 5-7 Identification and role in delivery of business alliances/acquisitions 13000 15000
Development Director in Chemistry consistent with strategic business development plans. Drive
or Chemical
- Pharmaceutical Engineering and Pharmaceutical end-use strategy.
an MBA
Quality Auditor BS Degree in Life 4-10 Conduct cGMP audits of third-party vendors. Communicate critical 8500 9500
Sciences cGMP findings and perform ‘for cause’ audits as requested by
quality operations.
Manager - Quality MS Degree in 5-7 Exposure to Quality Assurance requirements as per local and 7000 8000
Assurance Biochemistry, international regulatory norms and experience in handling biotech-
Microbiology,
Pharmacy related Quality Assurance. Exposure to international regulatory
audits of US FDA.
Product Manager BS Degree in Life 4-8 Initiate and co-ordinate strong and creative marketing plans to 6500 8500
Sciences achieve sales target of each product portfolio.
Clinical Site Manager BS Degree in 3-5 Monitor the progress of assigned Investigator sites by maintaining 6000 8000
Life Sciences, close contact with site personnel and site monitors. Coordinate data
Pharmacy, Nursing
management activities.
Analytical Chemist Bachelor of 8-10 Review all validation protocol; supervise a group of laboratory 6000 7000
Applied Science personnel. Knowledge of HACCP.
Technical Sales Support / BS Degree in 2-5 Technical service and support of customers and account 5000 8000
Account Manager Microbiology, management. Implement strategy for product end use.
Biochemistry or
Pharmacology
Sales Account Manager BS Degree in 5-6 Identify potential customers by building an internal and external 5000 7000
Food Technology, network, market research and commercial contacts. Propose
Chemistry
solutions for the needs of customers.
Regulatory Affairs Manager BS Degree 2-3 Includes the full spectrum of pharmaceutical product registration 4000 5000
in Pharmacy/ services. Adhere to requirements of HSA and other regulatory
Pharmacology.
Registered with bodies.
the Singapore
Pharmacy Board

HUMAN RESOURCES
HR has increasingly played a more strategic and business partner role in organisations. Retention, career development, competitive compensation and benefits are some of
the areas critical to many organisations today for attracting and retaining good talent. Through this dynamic evolution, we will see greater opportunities for HR practitioners in
the attraction, retention and development areas. All HR practitioners will need to strengthen their knowledge particularly in these fields.

HR Clerk / Assistant ’O’ levels / 2 General HR admin duties. Maintenance of leave/medical records. 1500 1800
Certificate Coordinate interviews.

HR Officer / Executive Diploma / Degree 3 Active screening & recruitment of staff. Coordinate recruitment ads. 2200 3000
Ensure consistent benefits & compensation practice.

Training Executive Diploma / Degree 2-3 Conduct company training programmes. Knowledgeable of 2300 3000
commonly used concepts, practices & procedures.
Sourcing for external trainers.

Training Manager Degree 5-6 Design, plan & implement training programmes; policies & 4000 5500
procedures; and career development programmes.

HR Manager Diploma / Degree 5-7 Design, plan & implement HR policies & procedures. In charge 5000 7500
of recruitment, salary & staff benefits. Performance evaluation.
Determine & enforce government regulations. Supervise team of HR
executives.
KELLY SERVICES SALARY GUIDE 2006 I 5
 INFORMATION TECHNOLOGY
Infocomm Technology has been one of the few sectors that have been able to withstand the economic crises over the last few years. With the economy back on the upswing
since last year, the IT job scene has improved significantly. Several MNCs as well as local companies have increased their headcount for IT professionals this year and we
have seen a healthy growth in overall hiring of IT folks (technical as well as executive) in the first 3 months of this year.

Current hiring trends seem to point to a robust IT employment market for the rest of 2006. With the increase in demand for IT professionals, salaries have increased by about
8 to 10% over last year.
Kelly IT Resources

Helpdesk Analyst Degree / Diploma 1-3 Remotely troubleshoot problems through email/telephone by taking 2200 3500
over the control users’ terminals via LAN/WAN connections. Plan,
coordinate & support business processes, systems & end-users.
Handle phone-in & escalation of problems.

Analyst Programmer / Degree / Diploma 2-5 Design, code & test programmes to support the application systems 3000 5000
Software Engineer development plan.

Systems / Network Degree 2-5 Administer & operate LAN & WAN networks, system management & 3500 5500
Administrator hardware support.

Business / Systems Analyst Degree 3-5 Perform systems feasibility studies, analysis & design to meet user 4000 6000
requirements & application. Work closely with engineers & technical
support to resolve customer issues. Provide technical application
support to users.

Database Administrator Degree 3-7 Responsible for administration & technical maintenance of the 4000 8000
company’s distributed database system.

Technical Consultant Degree 3-6 Track problems & changes. Continuity of ownership & 4000 7000
documentation of IT operational problems from occurrence to
resolution, including post resolution analysis. Provide solutions to
IT-related service problems.

Software QA/Test Analyst Degree 3-5 Testing, certifying, auditing software products. 3500 6000

CRM Consultant Degree 5-8 In-depth understanding of Customer Relationship Management 5000 10000
(CRM) technologies. Excellent pre-sales experience in a vendor
environment. An understanding of the telecommunications industry.

ERP Consultant Degree 5-8 To provide functional or technical advice on the implementation of 5000 10000
ERP solutions. Must have some domain knowledge in order to map
processes.

Data-warehousing Degree 3-8 To develop data-mining techniques, architecting database, 4500 8000
Consultant production support. Assist administrators and developers.

IT Manager Degree 5-10 Oversee the smooth running of the IT systems. Troubleshoot & 6000 10000
assist the organisation in any IT matters or problems. In tune with all
the new IT developments in the required fields.

Project Manager Degree 4 Plan, direct & execute project management activities for an area/ 6000 10000
division. Monitor progress against schedule & project budget. May
allocate or assist in the allocation of appropriate resources to deliver
project results.

Business Development Degree 5 Commercially aware of customers’ needs. Possess the acumen 5000 8000
Manager necessary to grow sustainable & profitable business. A strong
intellect capable of grasping & clearly communicating complex
business & technology concepts.

Account Manager Degree / Higher 3-6 Responsible for achievement of IT products and/or solution sales & 4000 + 8000 +
Diploma revenue target. May be assigned to target-specific industry verticals. commission commission

Inside Sales Representative Degree/Higher 3-5 To identify leads and generate sales using telephone contact and 3500 + 6000 +
Diploma internet technologies. commission commission

Pre-sales Consultant Degree 3-5 Help the sales team to achieve the specified target by providing 5000 8000
technical support, demonstration, RFP and solution architecting.

Regional Sales Manager Degree 5 Able to build & grow geographical sales territories. Identify, qualify & 6000 + 10000 +
close sales opportunities through prospecting & cross marketing of commission commission
new products & technologies to existing & new customers.
6 I KELLY SERVICES SALARY GUIDE 2006
 INFORMATION TECHNOLOGY

Security Consultant Degree 5-7 Application security health-checks, risk assessment follow-ups, 5000+ 8000+
checkpoint, firewall management.

IT Auditor Degree 5-7 Planning and executing audits of information systems, platforms and 5000 7000+
operating procedures, fraud management.

Marketing Manager Degree 5-7 Channel & product marketing, strategy & business planning, 7000 10000+
advertising & promotions, lead generation, event management,
integrated marketing communications, public relations & corporate
communications, market analysis & reporting.

Solutions Architect Degree 5-10 Provide technical and/or business consultative leadership during the 7000 10000+
pre-sales and/or post-sales cycle and manage projects.

Web Server Administrator Degree 3-6 A good understanding of Web-based applications with strong Unix/ 3500 6000+
Windows Operating Systems and scripting skills. Technical support
of Apache and TomCat/IBM Web Sphere/Web logic/Sun ONE
Application Servers (J2EE based).

RFID Consultants Degree 2-7 Understanding of current RFID technologies, architectures and 7000+ 10000+
topologies. Understanding of typical software that customers in the
relevant verticals may use and how RFID could integrate with them.

Storage Consultant Degree 3-7 Stays current on technical specifications for hardware/software 5000+ 10000+
requirements of storage products. Storage subsystem architecture,
storage area network, network attached storage, backup and
recovery, capacity planning/application sizing, business continuity
and disaster recovery, operating systems administration.

LOGISTICS & WAREHOUSING

The logistics industry is undergoing change and consolidating to welcome the expanding economy. Singapore is also positioning itself to be the leading integrated logistics
hub in Asia by the year 2010. The search for talent and skills is on and many opportunities await senior executives with experience in the logistics sector, professionals who
are capable of planning, leading and providing solutions for their companies to gain strategic advantage.

Similarly, demand for fresh graduates is increasing. Professionals in the logistics industry can expect better career opportunities and prospects, thanks to globalisation and
the need for effective logistics management to meet rising customers’ expectations.

Jurong Branch

Warehouse / Store Assistant / ’O’ / ‘N’ levels 1-3 Basic warehouse operations. Receiving, picking & packing duties. 1000 1400
Operations Assistant

Shipping Assistant ‘O’ levels / 1-3 Prepare shipping documentation. Knowledge of LC/BL. Ensure 1300 1800
Certificate smooth delivery & handle customers’ enquires. Verification of freight
invoices, cycle count, etc.

Warehouse Supervisor ‘O’ / ‘N’ levels 3-5 Manage warehouse operations. Receive, issue, pick & pack. Ensure 1700 2300
timely shipment.

Operations Executive Diploma / 2-3 Manage warehouse operations & ensure proper documentation. 2200 2800
Degree Plan cargo schedules. Inventory control/management and
reconciliation of suppliers’ invoices.

Shipping Supervisor Diploma / 4-5 Organise receiving & issuing of goods. Manage the shipping 1800 2400
Degree operations & ensure proper documentation. Ensure quantity &
quality of goods.

Warehouse Manager Diploma / 4-5 Plan for efficient storage & systematic retrieval. Manage all 3500 5000
Degree warehouse activities. Proper upkeep of the store and warehouse.
Identify reliable and cost efficient freight forwarders.

Distribution Manager Degree 6-7 Manage ordering & distribution of goods. Ensure timely deliveries to 4500 6000
maximise sales. Liaising with the forwarder on the timing of arrival
of goods.

KELLY SERVICES SALARY GUIDE 2006 I 7

 OFFICE SUPPORT
2006 will see an increasing trend in hiring capable and well-rounded personnel who can handle receptionist, administrator and basic accounting skills. There has been a great
demand in talents like Secretaries, Office Coordinators and Personal Assistants who can handle a diverse portfolio and be an active participant in the company’s growth.

International Plaza Branch

Data Entry Clerk ‘N’ / ‘O’ levels / 1-2 Data entry. Processing & transmission of data. 1200 1500
Certificate
Security Officer ‘O’ / ‘A’ levels 3-4 Protect property against fire, theft & illegal entry. Make routine 1200 1700
periodic tours around buildings & grounds. Check visitors for proper
identification & clearance.
Dispatch cum Office Boy ‘N’ / ‘O’ levels 1-2 Mail delivery & collection. Motorbike & licence required. Run simple 1100 1350
errands.
Receptionist / Front Office ‘N’ / ‘O’ levels / 1-3 Receive customers. Attend to phone calls. Admin duties. 1300 1800
Assistant Certificate
Personal Driver ‘N’ / ‘O’ levels 2-3 Chauffeur high-ranking management or visitors. Run errands. Good 1500 + 2000 +
driving record. Allowances Allowances
Administrative Clerk / ‘N’ / ‘O’ levels / 1-3 Sort & distribute mail. Prepare simple business correspondence & 1400 1800
Coordinator Certificate reports. Attend to telephone enquiries & visitors. Filing.
Secretary PSC / Diploma 2-4 Schedule appointments, travel arrangements & attend to callers. 2000 2800
Dictation. Relieve officials of clerical work & administrative duties.
Executive Secretary PSC / Diploma 3-5 Support senior management. Take minutes of meetings. Execute 2500 4500
routine secretarial assignments.
Administration / Office Diploma / 4-6 Responsible for office administration & management, i.e. human 3500 5000
Manager Degree resources, office lease, property facilities & records. Assigning
work to other clerical employees & ensuring conformance to office
policies.

SALES, MARKETING & ADVERTISING

With globalisation and economies opening up, more businesses now face stiffer competition. As such, companies are beginning to adopt the customer-centric approach with
a strong focus on human capital. Through this paradigm shift, companies often find it challenging to fill their sales and marketing positions in their niche industries. Finding the
right talent & skills for the job has become increasingly challenging.
North Branch

Promoter / Retail Assistant ’O’ / ‘N’ levels 1-2 Frontline. Counter sales. Promote products in store. 1200 1600
Sales Coordinator ‘O’ / ‘N’ levels 2-3 Coordinate client leads & customer sales. Process sales orders. 1500 2000
Market Researcher Diploma / Degree 2-4 Collect & analyse information to assist in marketing. 1800 2500
Customer Service Executive Diploma / Degree 2-3 Attend to customer enquiries. Service existing customers & their 2200 3000
needs. Visit customers when necessary.
Marketing Executive Diploma / Degree 2-4 Marketing of new or existing products and services. Collate market 2200 3000
trends for product development. Liaise with ad agencies & suppliers.
Production of marketing materials.
Brand / Product Manager Higher Diploma / 3-4 Conceptualise & execute activities for brand positioning. Determine 2800 3500
Degree product pricing. Maintain & direct product’s image in the market.
Sales Executive Diploma / Degree 2-3 Lead generation. Sell products & services. Prepare & submit 2500 3500
proposals.
Advertising Manager Diploma / Degree 4-5 Develop company’s advertising strategy according to brand/product/ 3000 4000
corporate policies. Liaise with advertising agencies.
Marketing Manager Higher Diploma / 4-5 Actively plan and implement marketing initiatives. Ensure that all 4000 6000
Degree marketing plans are executed.
PR Manager Degree 4-6 Plan & develop communication strategies. Promote complete 4000 6000
information flow within the organisation & build positive media &
public relations.
Sales Manager Degree 5-7 Plan & manage business strategies. Meet sales targets & quotas. 5000 7000
Develop consulting service/product according to market needs.
Coordinate activities of sales team. Monitor budget achievement.
Prepare forecasts.

8 I KELLY SERVICES SALARY GUIDE 2006

About Kelly Services®
Kelly Services, Inc. is a Fortune 500 global company with 60 years’ experience
in offering staffing solutions that include temporary staffing services, staff
leasing, outsourcing, vendor on-site and full-time placement. Kelly owns and
operates a network of offices across Asia Pacific, Europe and the Americas.
For more information, visit www.kellyservices.com.

A Company of Specialists in Singapore

Kelly Services has constantly evolved to meet the changing needs of the
workplace across various industries;
• Banking & Finance • Call Centre • Engineering
• Exhibition & Promotions • Healthcare • Hospitality
• Industrial • Information Technology
• Marketing & Retail • Office • Scientific

About Kelly Information Technology Resources®

Kelly IT Resources is a leading provider of staffing solutions and services
to the technology sector. Our services include executive search,
advertised selection, permanent and contract IT recruitment. We are a
part of Kelly Services, a Fortune 500-listed company and a global staffing
industry leader with offices across Asia Pacific, Europe and America.
For more information, visit www.kellyit.com

About Kelly Engineering Resources®

Kelly Engineering Resources, a business unit of Kelly Services, has for more
than 40 years focused on providing staffing and placement services to a
broad spectrum of industries, including aerospace, civil/structural, chemical,
electrical/Instrumentation, electronics, environmental, facilities and plant
maintenance, manufacturing, marine, mechanical petroleum, pharmaceutical,
quality and telecommunications.

Kelly Engineering Resources offers specialised staffing services, including

permanent, contract, temporary, onsite and outsourcing.
For more information, visit www.kellyengineering.com

About Kelly Scientific Resources®

Kelly Scientific Resources is a highly specialised business unit of Kelly
Services. Kelly Scientific Resources leads the world in dedicated scientific
and clinical research staffing, providing a full range of scientific specialists
from entry level to Ph.D. Our staff of scientists provides scientific staffing to
a broad spectrum of industries, including: chemical, cosmetics, food science
pharmaceutical, biomedical, consumer products, environmental, medical,
clinical, petrochemical, and clinical research. Kelly Scientific Resources
recruitment services include permanent placement, executive search,
temporary recruitment, temporary to permanent placement, customised
consulting or contract services, outsourcing and onsite management.
For more information, visit www.kellyscientific.com.
Banking & Finance Branch Key Accounts Staffing Branch
10 Anson Road #27-03 International Plaza 10 Anson Road #26-13 International Plaza
Singapore 079903 Singapore 079903
Tel: (65) 6227 2251 Fax: (65) 6227 0447 Tel: (65) 6226 3113 Fax: (65) 6226 1788
Email: banking@kellyservices.com.sg Email: keyaccounts@kellyservices.com.sg

Call Centre Staffing Branch Tampines Branch

10 Anson Road #33-13 International Plaza 5 Tampines Central 6 #01-06 Telepark
Singapore 079903 Singapore 529482
Tel: (65) 6221 1268 Fax: (65) 6221 1262 Tel: (65) 6260 0220 Fax: (65) 6260 0660
Email: callcentre@kellyservices.com.sg Email: tampines@kellyservices.com.sg

Career Centre Kelly IT Resources

Temasek Polytechnic School of Business 7 Temasek Boulevard #27-01A
Level 3 21 Tampines Avenue 1 Singapore 529757 Suntec Tower 1 Singapore 038987
Tel: (65) 6260 0200 Fax: (65) 6260 0233 Tel: (65) 6337 3900 Fax: (65) 6337 1950
Email: kscc@kellyservices.com.sg Email: info@kellyit.com.sg

International Plaza Branch Kelly Selection

10 Anson Road #33-08 International Plaza 10 Anson Road #33-08 International Plaza
Singapore 079903 Singapore 079903
Tel: (65) 6223 3362 Fax: (65) 6222 3433 Tel: (65) 6223 3362 Fax: (65) 6222 3433
Email: ip@kellyservices.com.sg Email: kellyselection@kellyservices.com.sg

Jurong Branch Kelly Scientific Resources

21 Jurong East Street 13 #03-09/10 7 Temasek Boulevard #27-01A
CPF Jurong Building Singapore 609646 Suntec Tower 1 Singapore 038987
Tel: (65) 6665 0650 Fax: (65) 6665 0885 Tel: (65) 6334 9393 Fax: (65) 6337 1950
Email: jurong@kellyservices.com.sg Email: info@kellyscientific.com.sg

North Branch Kelly Engineering Resources

10 Anson Road #26-12 International Plaza 21 Jurong East Street 13 #03-09/10
Singapore 079903 CPF Jurong Building Singapore 609646
Tel: (65) 6738 3455 Fax: (65) 6738 3255 Tel: (65) 6665 0650 Fax: (65) 6665 0885
Email: north@kellyservices.com.sg Email: info@kellyengineering.com.sg

www.kellyservices.com

© 2006 Kelly Services 042006

®