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Bank Customer Service Form

1. The customer has submitted a customer requests form to update various details and register for additional services. 2. They are requesting to update their name, address, mobile number, email, KYC documents and enable Aadhar seeding. 3. Additionally, they want to register for mobile banking, internet banking, order a new cheque book, receive account statements, activate a dormant account, avail SMS banking alerts and apply for a debit card. 4. They have also requested to set up a standing instruction to transfer funds monthly/quarterly/yearly from their account.

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Sreenath Reddy
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0% found this document useful (0 votes)
119 views2 pages

Bank Customer Service Form

1. The customer has submitted a customer requests form to update various details and register for additional services. 2. They are requesting to update their name, address, mobile number, email, KYC documents and enable Aadhar seeding. 3. Additionally, they want to register for mobile banking, internet banking, order a new cheque book, receive account statements, activate a dormant account, avail SMS banking alerts and apply for a debit card. 4. They have also requested to set up a standing instruction to transfer funds monthly/quarterly/yearly from their account.

Uploaded by

Sreenath Reddy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Customer Requests Form 1

Customer Details (To be filled in by the customer)


To, The Branch Manager,………......……….………………………..Branch

Customer’s Name & Account Number Date D D M M Y Y Y Y


Customer ID.
(Please tick boxes as per service requested)
A CUSTOMER DATA UPDATE B MOBILE BANKING
Name Update: Register for Mobile Banking
Deregister from Mobile Banking
C INTERNET BANKING
KYC for Name Update:
Register for Internet Banking
Document Type1:
Deregister from Internet Banking
Document Number:
D CHEQUE BOOK
Date of Birth Update1: D D M M Y Y Y Y
Account No.
Phone Number Update: +91
New cheque book request 10 25 100 Leaves
Email ID Update:
Personalized Non Personalized

Preferred delivery :
PAN Details Update1:
Branch Current address (confirm if the address is updated)
Aadhaar Update2:
Current Address Update E STATEMENT
(Please leave space between two words)
Account No.

Statement required for the period* From D D M M Y Y Y Y

To D D M M Y Y Y Y

Half
Register for e- statements Monthly Quarterly
yearly
State: Deregister from e-statements
Pin Code: Request for new Passbook Request for Duplicate Passbook*
KYC for Address Proof: DORMANT / INACTIVE ACCOUNT
F
Document Type1: Activation of dormant account / inactive account
Document Number: Account No.
Permanent Address Update
(Please leave space between two words) Reason for not operating ……………………………….…...………..
G SMS BANKING AND ALERTS
Avail SMS Banking Services

Register for the following SMS alerts*:


Credit / Debit Alert

Balance Alert Periodicity: Daily Weekly


State: Fortnightly Monthly
Pin Code: Overdraft Alert
Same as Current Address

KYC for Address Proof: De-register from the following alerts:


Document Type1:
Credit / Debit Balance Overdraft
Document Number:
1 *Applicable charges will be levied as per rules
I have attached photocopy of necessary documents as mentioned above.
2 I submit my Aadhaar number and voluntarily give my consent to:
• Seed my Aadhaar/UID number issued by the UIDAI, Govt. of India in my name with my account
• Map it at NCPI to enable me to receive Direct Benefit Transfer (DBT) from Govt. of India in my account.
• I understand that if more than one Benefit is due to me, I will receive all Benefit Transfers in this account
• Use my Aadhar details to authenticate me from UIDAI

Request you to kindly update/ activate the data/services as selected above.


SIGNATURE OF THE CUSTOMER (AS PER BANK RECORDS)

Acknowledgement Slip (To be filled in by the Bank Staff)

Received from : ……………………………………….. A/c No. Request for A / B / C / D / E / F / G / H / I


Date D D M M Y Y Y Y
Syndicate Bank Branch Name ……………………………………..…………....…....
SIGNATURE OF BANK OFFICIAL
Customer Requests Form 2
H DEBIT CARD J STANDING INSTRUCTION
Debit Card Issue Request Set Standing Instruction for *
Account No.
Amount ₹
New Card Add on card
Monthly Quarterly Yearly
Visa Rupay Maestro Global Frequency

Instant Personalised From D D M M Y Y Y Y To D D M M Y Y Y Y


Classic Gold Platinum
DEBIT A/C No.
Customer ID of Joint Applicant
Preferred delivery : Name ..........................................................................................................
Branch Current Address
CREDIT A/C No.
Hotlisting of Debit Card Number
Unblocking of Debit Card Number Name ..........................................................................................................
Issue Debit Card Duplicate Pin K STOP PAYMENT
Card Number:
Cheque Number: To
Date: D D M M Y Y Y Y

Photo of account Amount of cheque:


holder in case of Payee's Name ..........................................................................................
Gold/ Platinum
Reason :
Debit Cards

L ACCOUNT TRANSFER
Request to transfer account number:

Request to link debit card of customer ID From Old branch To New branch
Existing/old Account no: B/C B/C
Name Name
New Account no:
Reason for transfer

I BALANCE CONFIRMATION M INTEREST CERTIFICATE


Request for balance certificate for Account No: Request for interest certificate for Account No:

For the year


Reason :
FY: Y Y Y Y To FY: Y Y Y Y

N NOMINEE ADD/CHANGE REQUEST


I/We _______________________________ cancel the nomination made by me/us in favour of Name _________________________,
Relationship _________________________, Age ____________________ and hereby nominate the following person
Nominee Name
(in full)
KYC No.
Relationship Date Of Birth D D M M Y Y Y Y
Address

Village / Town / City District


State Pin code Print name on Passbook Y N
If nominee is a minor,
As the nominee is a minor on this date, I appoint the following to receive the amount of the deposit on behalf of the nominee in the event of my / minor's death during the minority of the nominee
Guardian Name(in full)

Relationship with minor Date of Birth D D M M Y Y Y Y

Address

Nominations under Sections 45 ZA of Banking


Regulation Act, 1949 and Rule 2(1) of the Banking
Companies (Nomination) Rules 1985 in respect of
Bank Deposits. I nominate the person mentioned Signature / thumb impression Signature / thumb impression Signature / thumb impression
above to whom in the event of my / minor's death, the of Primary applicant of Joint applicant 1 of Joint applicant 2
amount of deposit in the account may be returned by
Syndicate Bank by the account opening branch.
*Applicable charges will be levied as per rules

Request you to kindly update/ activate the data/services as selected above.


SIGNATURE OF THE CUSTOMER (AS PER BANK RECORDS)

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