ФЕДЕРАЛЬНОЕ АГЕНТСТВО ПО ОБРАЗОВАНИЮ

Государственное образовательное учреждение высшего

профессионального образования
«ПЕНЗЕНСКИЙ ГОСУДАРСТВЕННЫЙ УНИВЕРСИТЕТ»

GETTING THE JOB YOU WANT

Методические указания

Пенза ИИЦ ПГУ 2007

УДК 372.8

Рецензент:
кандидат педагогических наук, доцент,
заведующий циклом иностранных языков
Пензенской государственной технологической академии
О.Н.Ясаревская

Методические указания предназначены для слушателей

программы подготовки управленческих кадров для народного
хозяйства РФ, а также студентов старших курсов всех
специальностей. Предложенный материал имеет ярко выраженную
практическую направленность и может быть полезен при подготовке
к собеседованию и оформлению необходимых документов при
приеме на работу. При составлении использован опыт ряда
современных зарубежных изданий.

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 Obviously the most
beautiful fate, the most
wonderful good fortune
that can happen to any
human being, is to be
paid for doing that which
he passionately loves.
Abraham Maslow.

SECTION 1. RECRUITMENT

1. Read the texts. Translate the highlighted expressions in the texts

into Russian.

RECRUITMENT AND SELECTION

Recruitment
The process of finding people for particular jobs is recruitment or,
especially in American English, hiring. Someone who has been recruited
is a recruit or, in American English, a hire. The company employs or
hires them; they join the company. A company may recruit employees
directly or use outside recruiters, recruitment agencies or
employment agencies. Outside specialists called headhunters may
be called on to headhunt people for very important jobs, persuading
them to leave the organizations they already work for. This process is
called headhunting.

Applying for a job

Fred is a van driver, but he was fed up with long trips. He looked in
the situations vacant pages of his local newspaper, where a local

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supermarket was advertising for van drivers for a new delivery service. He
applied for the job by completing an application form and sending it in.
Harry is a building engineer. He saw a job in the appointments
pages of one of the national papers. He made an application, sending in
his CV (curriculum vitae – the 'story' of his working life) and a
covering letter explaining why he wanted the job and why he was the
right person for it.

Selection procedures
Dagmar Schmidt is the head of recruitment at a German
telecommunications company. She talks about the selection process,
the methods that the company uses to recruit people:
'We advertise in national newspapers. We look at the backgrounds
of applicants: their experience of different jobs and their educational
qualifications. We don't ask for handwritten letters of application
as people usually apply by email; handwriting analysis belongs to the
19th century.
We invite the most interesting candidates to a group discussion.
Then we have individual interviews with each candidate. We also ask
the candidates to do written psychometric tests to assess their
intelligence and personality.
After this, we shortlist three or four candidates. We check their
references by writing to their referees: previous employers or teachers
that candidates have named in their applications. If the references are OK,
we ask the candidates to come back for more interviews. Finally, we
offer the job to someone, and if they turn it down we have to think
again. If they accept it, we hire them. We only appoint someone if we
find the right person'.

2. Replace the underlined phrases with correct forms of words and

expressions from the text “Recruitment and Selection”.

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 Fred had already refused two job offers when he went for a discussion
to see if he was suitable for the job. They looked at his driving licence and
contacted previous employers Fred had mentioned in his application. A
few days later, the supermarket asked him if he would like the job and
Fred said yes.
Harry didn't hear anything for six weeks, so he phoned the company.
They told him that they had received a lot of requests for the job. After
looking at the life stories of the people asking for the job and looking at
what exams they had passed during their education, the company had
chosen six people to interview, done tests on their personality and
intelligence and they had then given someone the job.

3. Match up the words and word combinations on the left with

the definitions on the right.
1. employer a) a person who asks questions in an interview.
b) a list of the few most suitable people for a job,
2. employee chosen from all the people who were considered
3. headhunter at first.
c) gaining controlled practical experience by a
4. internship person who has nearly or recently finished
5. interviewee professional training.
d) someone who is being interviewed for a job.
6. interviewer e) an advertisement placed in a newspaper by a
7. networking person or a company wishing to offer or to get
employment.
8. portfolio
f) a person employed by someone else, working for
9. reference money (salary or wages).
g) finding someone in a firm to recommend you;
10. short list
you find those people by asking friends,
11. walk-in neighbours, family, and others if they know
anyone who knows someone, and then you track
12. want ad
those people down, interview them and seek
13. write-in their recommendation.
h) a person who tries to attract specially able people
to jobs.
i) walking in to firms and asking for an interview.
j) a collection of business papers that exemplify

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 one’s work.
k) a recommendation concerning someone’s
character, ability, etc. when they are looking for
employment.
l) a person or organization employing people who
work for money.
m) writing to companies and sending a good cover
letter and resume.

4. Complete the chart to form words based around the

word ”employ”.

1…………………__________________(person who gives

work)
2__________________ (person who works for 1)
EMPLOY

3__________________ (in work; adjective)

4__________________ ( general noun)
5__________________ (opposite of 3)
6__________________ (opposite of 4)
7__________________ (not possible to employ; adjective)

5. Read the definitions. Then put the anagrams in the correct

order. The first letter of each word is in bold.
1. To give someone a more important job and more money.
promote
metproo……………........................

2. Three words related to losing a job.

reif................................
cask...............................
smidsiss.........................
3. Two words for people being considered for a position.
nidcateda.......................
plactapin........................

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4. To fill in a form or write a letter for a job.
lypap...........................
5. To find new workers to join a company.
crutrie..........................
6. A person who has other people working for them.
leperomy......................
7. To stop doing a job because of age.
terrie.............................

6. Add the words that complete the following sentences to the

wordbox.
1. I phoned to check on my application, but they said they’d already ...
……… someone.
2. We will need to have ...… from your former employers.
3. Our department probably won’t ...… anybody new this year.
4. She sent her ...… and a cover letter to Burson-Marsteller.
5. We found our new chief executive through a firm of …... .
6. The selection process has lasted three months, but we are going to ...…
someone next week.
7. There were over 200 …... for that job; it took me a whole day just to
reply to the unsuccessful ones.
8. The car industry is one of the biggest ...… .
9. The shortlisted candidates were invited for an …... .
10. We are going to advertise the ...… in several newspapers.
11. We made a preliminary ...… of six people we wanted to interview.

1 r
2 e
3 c
4 r
5 u
6 i
7 t
8 m
9 e

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 10 n
11 t

7. Match 1-9 with a-j to form strong word partnerships.

Sometimes there is more than one possibility.
1. to advertise a. an application form
2. to attend b. a covering letter
3. to complete c. a CV/resume
4. to draw up d. an interview
5. to fill in/out e. new staff
6. to hire f. a post
g. a probationary period
7. to submit
h. a reference
8. to supply
i. a short list
9. to write j. a vacancy

8. Complete the text using the words in the box.

promoted applicant short-listed personnel apply
application curriculum vitae (CV) interview vacancies
agency reference job description headhunters

Employees who leave a company are not always replaced. Sometimes

the company examines the (1)____ for the post, and decides that it no
longer needs to be filled. On other occasions the company will replace the
person who resigns with an internal candidate who can be (2)____ (or
moved sideways) to the job. Or it will advertise the position in
newspapers or trade journals, or engage an employment (3)____ to do so.
For junior management positions, employers occasionally recruit by
giving presentations and holding interviews in universities, colleges and
business schools. For senior positions, companies sometimes use the
services of a firm of (4)____, who already have the details of promising
managers.
People looking for work or wanting to change their job generally read
the (5)____ advertised in newspapers. To reply to an advertisement is to
(6)____ for a job; you become an (7)____ or a candidate. You write a/an

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(8)____, or fill in the company's application form, and send it, along with
your (9)____ (GB) or resume (US). You are often asked to give the names
of two people who are prepared to write a (10)____for you. If you have
the right qualifications and abilities, you might be (11)____, i.e. selected
to attend a/an (12)____.
It is not uncommon for the (13)____ department or the managers
responsible for a particular post to spend eighty or more working hours on
the recruitment of a single member of staff. However, this time is well-
spent if the company appoints the right person for the job.

9. Work in groups and do the tasks.

TEAM 1

What should applicants do to find a job? Find the logical sequence

of the steps they should take:
 get an invitation for an interview
 make an appointment with an employment agency counselor
 read the classified ads
 think what kind of job you want
 analyse your skills, personality traits and accomplishments
 get ready for the interview
 find out what employment agency you can use
 find out as much a you can about the company

TEAM 2

What should employers do to find the right candidate to fill a

vacancy? Find the logical sequence of the steps they should take:
 either hire a job agency (or for a senior post, a firm of headhunters),
or advertise the vacancy
 establish whether there is an internal candidate who could be
promoted (or moved sideways) to the job
 examine the job description for the post, to see whether it needs to be
changed (or indeed, whether the post needs to be filled)
 follow up the references of candidates who seem interesting

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 invite the short-listed candidates for an interview
 make a final selection
 receive applications, curricula vitae and covering letters, and make a
preliminary selection (a short list)
 write to all the other candidates to inform them that they have been
unsuccessful.

Summarise the information and present it to the other group.

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 SECTION 2. GETTING THE JOB YOU WANT

Starting up
1. Have you applied for any jobs?
2. What’s the usual process for getting your first job in Russia?
3. Where do college students (graduates) find jobs? When looking for a
job one checks the sources listed below. What sources will guarantee
your success as you begin your job search? Classify the sources in
order of their effectiveness:
a) in Russia; b) in the USA.
 want ads
 networking
 placement center
 part-time employment
 write-ins
 walk-ins
 internship programs
 summer programs
4. Are there any other important sources that are not listed here?

TEXT 1

J.Singleton and P.Scheetz, professors, write about recruitment

trends in the USA.
1. Read the first sentence only of each paragraph in the
article. Were any of your guesses correct?
2. Now read the whole article. Then, summarize the information.
Use the headings below:
 the best sources of jobs;
 the things a potential interviewee should
know;

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  designing a resume and writing a cover
letter.

THE JOB SEARCH

The placement bureau at your school is a good place to begin reading

about potential employers. On-campus interviewing is by far the number
one source of jobs.
The second most important source of jobs involves writing to
companies and sending a good cover letter and resume. You can find help
identifying companies to contact in your college library. Check such
sources as the Million Dollar Directory or the Standard Directory of
Advertisers. Your library may also have annual reports that will give you
even more information about your selected companies.
The third best source of jobs is networking; that is, finding someone
in a firm to recommend you. You find those people by asking friends,
neighbors, family, and others if they know anyone who knows someone,
and then you track those people down, interview them, and seek their
recommendation.
Other good sources of jobs include the placement center, want ads,
summer and internship programs, and walking in to firms that appeal to
you and asking for an interview.
The Occupational Outlook Quarterly, produced by the Department of
Labor, says this about job hunting:
The skills that make a person employable are not so much the ones
needed on the job as the ones needed to get the job, skills like the ability
to find a job opening, complete an application, prepare the resume, and
survive an interview.
Do you know what the recruiters want? Interviewers will be checking
your appearance (clothes, haircut, fingernails, shoes), your attitude
(friendliness is desired), your verbal ability (speak loud enough to be
heard clearly), and your motivation (be enthusiastic). Note also that
interviewers want you to have been active in clubs and activities and to
have set goals. Have someone evaluate you on these scales now to see if
you have any weak points. You can then work on those points before you
have any actual job interviews.

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 It is never too early in your career to begin designing a resume and
thinking of cover letters. Preparing such documents reveals your strengths
and weaknesses more clearly than most other techniques. Your resume
lists all your education, work experience, and activities. By preparing a
resume now, you may discover that you have not been active enough in
outside activities to impress an employer. That information may prompt
you to join some student groups, to become a volunteer, or to otherwise
enhance your social skills. You may also discover that you are weak on
experience, and seek an internship or part-time job to fill in that gap. In
any event, it is not too soon to prepare a resume. It will certainly be
helpful in deciding what you would like to see in the area marked
"education" and help you to choose a major and other coursework.

TEXT 2

Robert Chambers, Personnel Manager at a PR counselling firm is

telling about recruiting University graduates.
1. Match the questions in the first box with his responses in the
second:
1. So what are you looking for in university graduates then?
2. You mean most business degree courses don't include a traineeship?
3. And exam results are important?
4. What about the application itself?
5. And you only employ university graduates?
6. Do you test applicants?
7. What does the test consist of?
8. So what do you do with graduates then?
9. And then?
10. And after that, your recruits stay in one department?

a. And then there's a job rotation programme that lasts 18 months, so that
our new trainees move from one department to another and get to see
all the different parts of the business.
b. More than anything, we like them to have some professional
experience, but of course that's very rare.
c. Not at all. We also employ a lot of young people who have done an

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 apprenticeship or some form of vocational training. They have much
more practical experience than most people leaving university. But of
course, not many of them are high fliers or future top managers.
d. By no means. We like to have flexible employees, so we have a
continuing training programme. It's not unknown for people to switch
departments after several years with the company.
e. Not necessarily. We prefer candidates who have done other things
besides studying, who can get passing grades while also doing
something else, for example sports, especially team sports, travelling
abroad, playing an active role in student associations, that sort of thing.
f. Unfortunately not. We also look for language abilities – French,
German or Spanish, for example. Arabic, Russian, and Chinese are
also very useful.
g. Well, we have our own in-company training course. This begins with
a short introduction period in which we explain the company's
objectives and talk about our corporate culture.
h. Yes, that's very important. A well-written and original motivation letter,
which clearly shows that the candidate wants to achieve, is obviously
an advantage.
i. By all means. We always give them a writing test for writing style speed
and accuracy.
g. It includes several parts:
 Editing a paragraph to correct misspellings and misplaced
pronouns, to eliminate unnecessary words, to improve and correct
word usage.
 Writing a picture caption from a set of facts.
 Writing a 250-word press release on a new product.
 Correcting redundancies.
 Writing a news release on a speech.
2. What are the terms for the following?
1. A young person learning a skill by working in a company while also
following some educational courses is an ... .
2. A person with a university degree is a ... .
3. A person being trained is a ... .
4. A period of work experience is a ... .
5. A period during which new employees work in different departments is

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 a ... .
6. A young employee expected to rise to a senior managerial position is
a ... .

TEXT 3

1. Read Text 3 about recruitment on the Internet and complete gaps

a-e with sentences 1-5.

HOW EMPLOYERS CAN GAIN NET BENEFITS

When it comes to recruiting graduates, clever firms are not just

interested in how to attract the best candidates, but also in how to keep
them. (a)___ These tests can be used right up to the interview to make
sure that only the best candidates get through to this stage. (b)___ In fact,
few companies ask for them these days because they are promotional and,
therefore, difficult to assess. He says that with the increase in Internet use,
recruitment using computer testing is a growing and inevitable trend. In
the States, Macy's department store takes on hundreds of extra staff at
peak season. It already selects the best candidates through computer
testing. (c)___ It also finds out how candidates might react in certain
situations. The test is then marked by the software and if the candidate is
successful, his/her computer gets in touch with the right person at Macy's
to arrange a personal interview.
However there are some drawbacks. For example, applicant who has
no personal skills could get a friend to do the test. (d)___
Like the employers, students too can see the benefits of using
recruitment methods available on the Internet. (e)___ Nevertheless, many
still feel that it is important to go to traditional recruitment fairs. Here they
can actually meet people who have been through the recruitment process
and have managed to get jobs with their chosen companies.

1. Graeme Wright, a human resources expert, wonders if CVs are

necessary when a machine can interview the best candidates.
2. But as the test leads to a final interview, lying like this is simply a waste
of everyone's time.
3. Their computer test asks candidates questions like: 'Why did you leave

15
 your last job?' and then it responds to the answer.
4. One student says that it enables graduates to see lots of different options
without having to send off for application forms, which can take a
long time.
5. One way of doing this is by using selection tests on the Internet which
will identify unsuitable applicants.

2. Answer the question about Text 3.

1. What are the aims of intelligent organizations when it comes to
recruiting graduates?
2. How can computers help with recruitment?
3. Will the use of computer-based recruitment methods become more
important?
4. According to Graeme Wright, why might CVs become even more
unpopular?
5. When do applicants for jobs at Macy’s finally meet a “human”
interviewer?
6. What basic problem exists with computer recruitment tests?
7. What advantage do traditional recruitment fairs have over computer
recruitment methods?

3. Study the words and expressions in their context and tick (√) the
correct definition.
1. recruiting graduates
a) teaching students how to do something
b) employing people who have just finished a university course

2. an inevitable trend
a) an unattractive fashion
b) something that is sure to happen

3. send off for

a) ask for something to be sent by post
b) dismiss somebody

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4. a public relations, tool
a) a way of presenting oneself positively
b) a report full of unnecessary detail

5. at peak season
a) when regular staff are on holiday
b) the busiest time of year

6. software
a) a computer program
b) computer equipment

7. drawbacks
a) disadvantages
b) extra expenses

Over to you
1. What are the advantages and disadvantages of traditional and
modern recruitment methods?
2. Which recruitment method do you support? Comment on your
point of view.

SECTION 3. CURRICULA VITAE (RESUMES)

Starting up

1. Have you ever written a CV?

2. What information should be placed in a typical CV?

1. Some headings in the box are irrelevant for writing a CV. Find
the relevant ones.
references age activities professional experience marital

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 status education skills weight objective qualifications
hair personal qualities height address eyes telephone numbers
health interests and achievements

2. Read the information and check your answers to exercise 1.

YOUR CV SHOULD BE:
 word-processed
 laser printed on good quality paper
 no longer than two pages of A4 paper

YOU SHOULD INCLUDE:

1. Personal details.
The employer wants to know who you are and how to contact you
(essential information only).
2. Education
Start with your most recent degree/professional qualifications.
Don’t go too far back in time or leave any gaps.
3. Work experience
Start with your most recent job.
Give more detail about more relevant experience.
Don't just describe the job – stress what you achieved and what you
learnt.
4. Positions of responsibility
If you do not have a lot of work experience, this section will show
employers your potential.
Miss this section out if you haven’t had a position of responsibility.
5. Skills
Be positive about your ability – never undersell your experience.
6. Interests
Stress any significant achievements related to your interests.
Don’t just list your interests – add a few details.
7. Referees
 Give two referees.
 Current students and recent graduates should choose an academic
referee and a personal one (this could be an employer).
 Get your referees' permission first and tell them what you are

18
 applying for and what you would like them to stress in a
reference.

TEXT 1

1. Rearrange these paragraphs to make a complete text about

writing a resume.

WRITING A RESUME

A For the "other interests" section, if you include one, do not just
list your interests, but describe how deeply you were involved. If you
organized the club, volunteered your time, or participated more often
than usual in an organization, make sure to say so in the resume.
The same is true for your job experience. Be sure to describe
B what you did, any special projects in which you participated, and any
responsibilities you had.
A resume is a document that lists all the information an employer
C would need to evaluate you and your background. It explains your
immediate goals and career objectives. This information is followed
by an explanation of your educational background, experience,
interests, and other relevant data.
In discussing your education, for example, be sure to highlight
D your extracurricular activities such as part-time jobs, sports, clubs,
and other such activities. If you did well in school, put down your
grades. The idea is to make yourself look as good on paper as you are
in reality.
Your resume is an advertisement for yourself. If your ad is better
E than the other person's ad, you are more likely to get the interview. In
this case, "better" means that your ad highlights your attributes in an
attractive way.
If you have exceptional abilities and do not communicate them to
the employer on the resume, those abilities are not part of the person
he or she will evaluate. You must be comprehensive and clear in your
resume if you are to communicate all your attributes.

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 2. Find the words in Text 1 which mean the following:
a) a short written account of your education and your previous jobs that
you send to an employer when you are looking for a new job;
b) the aim that you are trying to achieve;
c) someone’s family history, education, social class, etc.;
d) knowledge or skill gained while doing a job;
e) directly connected with the subject or problem being discussed or
connected;
f) something that you are able to do, especially because you have a
particular mental or physical skill;
g) a quality or feature, especially one that is considered to be good or
useful;
h) something that you do for interest or pleasure or because you want to
achieve something;
i) to mention things one after another.
3. Answer the questions:
1. According to the text what information should be listed in your resume?
2. Why does the author say that “your resume is an advertisement for
yourself”?

4. In the box are headings from a typical CV. Look at the extracts
from the CV of Masami Sato, a Japanese woman working in England.
Under which of the CV headings should each extract be placed?

Personal details Education Qualifications Work experience Special

skills Interests and achievements Referees

Special
1. Fluent in Japanese and English ............................ skills
......................
2. Born 14 October, 1970 ............................................................
3. Married, no children .................................................................
4. MBA degree from London Business School, 2001
…………………………………………....................
5. Full range of computer skills …….....................................................
6. Tennis, swimming, films and theatre
………………………………………………………….........................

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 ................
7. Organised a horticultural show while at university
……………………………………....................
8. 1986-1989: Sapporo High School, Japan
……………………..................................
9. 1990-1992: Sogo Design College – studied graphic design
………………………………….......
10. Aug-Sept 1991: Work placement at IMP (graphic design firm) Seattle,
USA …………….................................................................
11. 1993-1996: ICB (construction company) Assistant in Design
Department
…………………............................................................................
12. 64 Rose Park Crescent, London SW218CT..............................
13. Clean driving licence ...............................................................
14. Certificate of Proficiency in English (1995)
…………............................
15. Diploma in Computing (1996) ................................................
16. Mr F. Luneau, Marketing Consultant, IMP, 120 Davis Avenue,
Seattle, USA ............................................................

5. Gill Morrow decides to apply for the job at Burson-Marsteller.

Study her CV carefully to see how she has presented the information
about herself. Where do you think each of the following headings
should be placed?

a References c Activities e Personal Details

b Education d Skills f Professional Experience

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 … Personal Details
… …......................................
…
…
…
…
CURRICULUM VITAE

…
1
Gill Morrow
Date of birth 21.03.70
Address 7 Honeywell Street Edinburgh EH2 SLM
Scotland
Phone: 0131 835 0941
E-mail: gill morrow
2 …......................................
1994-1995 London Chamber of Commerce and Industry Diploma in
Public Relations
1991-1994 University of London
BA (Honours) in Journalism and Media Studies
1984-1991 Broadfield School, Brighton
A levels in German (A), English (B), History (B) and
Geography (C)

3 …......................................
1998 – present Public Relations Officer, Scottish Historical Society
Responsible for researching and writing articles on all
aspects of the Society’s activities and ensuring their
distribution to the press
Editor of the Society’s monthly journal
In charge of relations with European historical societies
1995-1998 Press Officer, Highlands Tourist Board
Preparation of promotional materials and brochures
Co-ordination of media coverage
Summers of The Glasgow Tribune newspaper
1993 and 1994 Two three-month training periods as assistant to the
Sports Editor
Arranging and conducting interviews
Preparation of articles covering local community sports
events

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 4 …......................................
IT Office 2000 and Windows NT, Excel, Internet,
Powerpoint
Languages Fluent German and proficient in French
Additional Driving licence (car and motocycle)

5 …......................................
Aerobics, basketball and swimming
Aerobics instructor
Secretary of the local branch of “Action”, an association organizing sports
activities for disabled children

6 …......................................
Gabrielle Williams Brenda Walker
Professor of journalism Sports Editor
University of London The Glasgow Tribune

TEXT 2

1. Read about Philippe da Silva's life and then write a CV for

him using these headings. Invent any extra information you need.

WRITING A CV

Philippe was born in Portugal on 30 July 1980. He went to live in

Singapore with his parents when he was 11 years old. He attended the
International School in Singapore. He finished school in 1998 with “A”
levels in Geography, Maths, and Business Studies. During his last two
years at school he worked as a sales assistant at Freeway Golf Suppliers at
weekends. After his final exams, Philippe did a six-month computing
course at the Technical College of Singapore, where he learnt HTML, a
computer programming language.
His first full-time job was with a company called Airtent. He designed
and managed their website. After a year with Airtent, he moved back to
Portugal where he got a job with a Bestsite, a company which offers web-
page design services to all kinds of businesses worldwide. He discusses

23
clients' needs with them and then designs pages for them. He now lives at
365 Rua Boavista in Lisbon.
Philippe is a very keen golfer and he enjoys scuba diving. He holds an
advanced driving licence and he speaks fluent English, Portuguese, and
French, and has a working knowledge of German and Spanish.

24
 MODEL FOR A CURRICULUM VITAE/resume

CURRICULUM VITAE
PERSONAL DETAILS
Name
Date of birth
Address
Phone
E-mail address

EDUCATION OR QUALIFICATIONS
Name of Department Year of Year of Degree
University or Admission Graduation
College,
Address

WORK EXPERIENCE OR PROFESSIONAL EXPERIENCE

Month, Year Month, Year End Company, Address of
Start Position Company

SKILLS
IT
Languages
Additional

HOBBIES AND INTEREST

REFERENCES

Follow-up

Prepare your own CV.

25
 SECTION 4. WRITING A COVERING LETTER

Starting up
1. What is a covering letter?
2. When and why do people write such letters?

TEXT 1
1. When you apply for a job you usually send a CV and covering
letter. Which of the following do you usually do in a covering letter?
1) Say that you wish to apply and indicate where you heard about the
position.
2) Say why you are interested in the job and direct the reader to special
qualities, skills or experience you have.
3) Give information about your hobbies and sporting interests.
4) Provide details of your examination results.
5) Enclose the names and addresses of two referees.
6) Mention when you are available for interview.
7) Ask if there are any other vacant position in the company.

Read the text and check your answers to exercise 1.

WRITING A COVER LETTER

A cover letter is used to announce your availability and to introduce

the resume. The cover letter is probably one of the most important
advertisements anyone will write in a lifetime — so it should be done
right.
First, the cover letter should indicate that you have researched the
organization in question and are interested in a job there. Let the
organization know what sources you used and what you know about it in
the first paragraph to get the attention of the reader and show your
interest.

You may have heard that "It is not what you know, but whom you

26
know that counts." This is only partly true, but it is important nonetheless.
If you do not know someone, you can get to know someone. You do this
by calling the organization (or better yet, visiting its offices) and talking to
people who already have the kind of job you are hoping to get. Ask about
training, salary, and other relevant issues. Then, in your cover letter,
mention that you have talked with some of the firm's employees and that
this discussion increased your interest. You thereby show the letter reader
that you "know someone," if only casually, and that you are interested
enough to actively pursue the organization. This is all part of networking.
Second, in the description of yourself, be sure to say how your
attributes will benefit the organization. For example, do not just say, "I
will be graduating with a degree in marketing." Say, "You will find that
my college training in marketing and marketing research has prepared me
to learn your marketing system quickly and begin making a contribution
right away."
Third, be sure to "ask for the order." That is, say in your final
paragraph that you are available for an interview at a time and place
convenient for the interviewer.
Some principles to follow in writing a cover letter and preparing your
resume are: Be self-confident. List all your good qualities and attributes.
Do not be apologetic or negative. Write as one professional to another, not
as a humble student begging for a job.
Research every prospective employer thoroughly before writing
anything. Use a rifle approach rather than a shotgun approach. That is,
write effective marketing oriented letters to a few select companies rather
than to a general list. Have your materials typed on a good typewriter or
word processor by an experienced typist. For best results, have your
resume printed. (If you have access to a word processing system with a
letter-quality laser printer, you could produce individualized letters
efficiently.)

Have someone edit your materials for spelling, grammar, and style.
Don't be like the student who sent out a second resume to correct "some
mix takes." Or another who said "I am accurate with numbers."
Do not send the names of references until asked. Put "References

27
furnished on request" at the bottom of the last page of your resume.

2. Match 1-5 with a-e to form expressions from the text.

1. relevant a. training
2. college b. research
3. business c. letter
4. cover d. issue
5. marketing e. publication

3. Now relate each expression to each definition:

1) a problem directly connected with the subject that people discuss;
2) the collection, analysis and reporting of data relevant to a specific
marketing situation;
3) a letter that you send with documents or a package explaining what it
is or giving additional information;
4) the process of acquiring knowledge or skills in a college;
5) a book, magazine on business matters.

4. According to the text are the following sentences true or false?

1) A cover letter is intended to advertise oneself.
2) A cover letter should include an applicant’s personal details.
3) You shouldn’t demonstrate your interest in the company directly.
4) Networking is a part of success.
5) Describing yourself try to persuade the organization that you will
benefit it.
6) To “ask for the order” means to ask about salary, working hours,
working conditions, etc.

5. Comment on the following:

It is not what you know, but whom you know that counts.
Does it work in Russia?

6. Tom Smith has applied for a job at Donahue Corporation. Read

his cover letter and discuss what makes it successful.
Prepare a list of dos and don’ts for people writing a cover
letter. Present your ideas to your group mates.

28
Dear Mr. Franklin,
A recent article in Business Week
mentioned that Donahue Corporation is The first paragraph of
expanding its operations into the the letter mentions
Southwest. I have always had an someone in the firm (a
interest in your firm, and so I read networking strategy).
more about you in Forbes and
Standard & Poor's. It seems as though
you will need good salespeople to handle your expanding
business. Harold Jones, your Detroit sales representative, is a
neighbor of mine. He told me about your training program,
compensation system, and career opportunities. He convinced
me that Donahue is the place for an ambitious college graduate.
I will be graduating from State College
The second paragraph in June with a degree in marketing. My
mentions specific
courses in marketing management, sales
courses and experience
applicable to the job.
management, consumer behavior, and
marketing research have given me some
insight into marketing for a growing
organization like yours. My 3 years'
experience as a salesman for Korvalis Shoes has given me
valuable skills that I could apply at Donahue. You will notice
when you read the attached resume that I have always been
active in the organizations I have joined. Could I do as well at
Donahue?
I will be in the New York area the week of November 17-
25. Please let me know which time and date would be convenient
for you to discuss a future at Donahue. I am looking forward to
hearing from you.
Yours sincerely, The third paragraph asks for a
specific time and date for the
interview.
Thomas J. Smith

29
 7. Julia Scott wants to apply for a job at Worldgoods Ltd., so she is
sending her CV and a covering letter. Put the addresses and date in the
correct position.

a ---------------
---------------
30th April 2006 ---------------
---------------

Worldgood Ltd. b ---------------

PO Box 123
Richmond
Surrey
SJ82TS

c ---------------
15 Hanover Road
---------------
Elington
---------------
Northampton
---------------
NT12 4PF
---------------

30
 8. Put Julia’s letter in the correct order. (There may be more than
one possibility).
a) I would therefore be particularly interested in managerial position that
you have available, especially in France or Switzerland.
b) I will be available to start work from the middle of June.
c) I look forward to hearing from you soon.
d) Yours faithfully.
e) I enclose my CV, as requested.
f) I am a qualified and experienced manager, and am bilingual in
Spanish and English. I also speak French fluently.
g) I am writing in reply to your advertisement for the position of Sales
manager, which appeared in The Western Mail on 27th April.
h) Dear Sir or Madam,
i) However, I am willing to consider any kind of managerial work.
j) Julia Scott.

9. Read this job advertisement. Write your covering letter in

response to the ad.
A travel organization is looking for energetic and knowledgeable
people to accompany foreign visitors on cultural tours and excursions of
your region. You will have good communication and people skills and a
natural diplomacy. You will know at least one foreign language and will
already have or be prepared to acquire quickly knowledge of your area's
culture and history.
Please apply in English to Mrs Regine Dragowicz, PO Box 12778.

31
 SECTION 5. JOB INTERVIEWS

Starting up

1. Have you ever been interviewed?

2. How did it go?

TEXT 1

1. Read the text. Pay attention to the basic stages of interview

preparation.

PREPARING FOR JOB INTERVIEWS

Companies usually do not conduct job interviews unless they are

somewhat certain that the candidate has the requirements for the job. The
interview, therefore, is pretty much a make-or-break situation. If it goes
well, you have a much greater chance of being hired. Therefore, it is
critical that you are prepared for your interviews. The following are five
stages of interview preparation.
1. Do Research about the Prospective Employers. Learn what
industry the firm is in, its competitors, the products or services it produces
and their acceptance in the market, and the tide of your desired entry-level
position. You can find such information in the firm's annual reports, in
Standard & Poor's, Moody's manuals, and various business publications
such as Fortune, Business Week, and Forbes. Ask your librarian for help.
Together, you can look in the Reader's Guide to Business Literature and
find the company name to look for articles on it. This is a very important
first step. It shows you have initiative and interest in the firm.
2. Practice the Interview. Practice answering some of the more
frequently asked questions in an interview at the placement office and
with your roommate, parents, or friends. Do not memorize your answers,
but be prepared – know what you are going to say. Also, develop a series
of questions to ask the interviewer. Be sure you know who to contact, and
write down the names of everyone you meet.
3. Be Professional during the Interview. "You don't have a second

32
chance to make a good first impression," the saying goes. That means that
you should look and sound professional throughout the interview. Do your
homework and find out how the managers dress at the firm. Then buy an
appropriate outfit.
When you meet the interviewers, greet them by name, smile, and
maintain good eye contact. Sit up straight in your chair and be alert and
enthusiastic. If you have practiced, you should be able to relax and be
confident. Other than that, be yourself, answer questions, and be friendly
and responsive.
When you leave, thank the interviewers and, if you are still interested
in the job, tell them so. If they don't tell you, ask them what the next step
is. Maintain a positive attitude.
4. Follow Up on the Interview. First, write down what you can
remember from the interview: names of the interviewers and their titles,
any salary figures mentioned, dates for training, and so on. Put the
information in your career file. You can send a follow-up letter thanking
each interviewer for his or her time. You can also send a letter of
recommendation or some other piece of added information to keep their
interest. "The squeaky wheel gets the grease" is the operating slogan.
Your enthusiasm for working for the company could be a major factor in
hiring you.
5. Be Prepared to Act. Know what you want to say if you do get a
job offer. You may not want the job after hearing all the information. Do
not expect to receive a job offer from everyone you meet, but do expect to
learn something from every interview. With some practice and
persistence, you should find a rewarding and challenging job.

2. Write an account (about 200 words) of the factors that are

important for being a success at a job interview.

3. Study the useful language box. What personal traits do you think
will impress you potential employer? Add at least 10 more adjectives.
USEFUL LANGUAGE

ambitious creative dynamic efficient energetic

33
methodical perceptive responsible well-organised

4. Complete sentences 1-7 with the anagrams in brackets by putting

the letters in the correct order. Then match 1-7 with a-g below.
1. Melanie is incredibly a................. (atbiisomu); ...………
2. People in professions like teaching and nursing have to
be p..... (tieanpt); ………………...
3. Joyce is very r............. (lialereb); ...
4. You sounded so c................. (nonfcietd) after the
interview; ...
5. We need a d.................. (naydcmi) manager; ...
6. I wish I was as c................. (ereaicvt) as you; ...
7. He is bright and e................. (tenhtcsuisai) at the moment, but...
a ... I'm surprised that you didn't get the job.
b ... I don't know how you manage to come up with new ideas all the
time.
c ... she wants to have her own company before she's twenty-five.
d ... someone who will find new business and make positive changes.
e ... they have to be careful not to rush the people they work with.
f ... in a few months he'll be like all the others.
g ... she's never late so I can really depend on her.

5. Read the information about the traits recruiters seek in

candidates. Then discuss it in small groups. Make sure you possess
some of them.

1. A b i l i t y t o C o m m u n i c a t e . Do you have the ability to

organize your thoughts and ideas effectively? Can you express them
clearly when speaking or writing? Can you present your ideas to
others in a persuasive way?
2. I n t e l l i g e n c e . Do you have the ability to understand the job
assignment? Learn the details of operation? Contribute original ideas
to your work?
3. S e l f - C o n f i d e n c e . Do you demonstrate a sense of maturity that

34
 enables you to deal positively and effectively with situations and
people?
4. W i l l i n g n e s s t o A c c e p t R e s p o n s i b i l i t y . Are you
someone who recognizes what needs to be done and is willing to do
it?
5. I n i t i a t i v e . Do you have the ability to identify the purpose for
work and to take action?
6. L e a d e r s h i p . Can you guide and direct others to obtain the
recognized objectives?
7. E n e r g y L e v e l . Do you demonstrate a forcefulness and capacity
to make things move ahead? Can you maintain your work effort at
an above-average rate?
8. I m a g i n a t i o n . Can you confront and deal with problems that
may not have standard solutions?
9. F l e x i b i l i t y . Are you capable of changing and being receptive to
new situations and ideas?
10. I n t e r p e r s o n a l S k i l l s . Can you bring out the best efforts of
individuals so they become effective, enthusiastic members of a
team?
11. S e l f - k n o w l e d g e . Can you realistically assess your own
capabilities? See yourself as others see you? Clearly recognize your
strengths and weaknesses?
12. A b i l i t y t o H a n d l e C o n f l i c t . Can you successfully
contend with stress situations and antagonism?
13. C o m p e t i t i v e n e s s . Do you have the capacity to compete with
others and the willingness to be measured by your performance in
relation to that of others?
14. G o a l A c h i e v e m e n t . Do you have the ability to identify and
work toward specific goals? Do such goals challenge your abilities?
15. V o c a t i o n a l S k i l l s . Do you possess the positive combination
of education and skills required for the position you are seeking?
16. D i r e c t i o n . Have you defined your basic personal needs? Have
you determined what type of position will satisfy your knowledge,
skills, and goals?

6. Julia is discussing her future career with a placement officer at

her college. Complete the gaps in the dialogue with the interviewer's

35
questions in a-g below.

Interviewer 1.......
Julia I'd rather work in a big one. There are more
opportunities.
Interviewer 2 …......
Julia Well, I don't think I'm cut out for office work. I
couldn't stand working in front of a computer screen all
day. I prefer to be out and about.
Interviewer 3 …......
Julia Actually, I think I'd make a good salesperson.
Interviewer 4 …......
Julia Well, once I had to ask shops to put up posters for a
concert. Not all of them wanted to, but I managed to
convince them.
Interviewer 5 ….....
Julia Well, I like working on my own, but I'd enjoy
being part of a team as well. Being a salesperson is a
good combination.
Interviewer 6 …......
Julia Well, I'd like to be a sales manager; have my
own region perhaps.
Interviewer 7 …......
Julia That's a difficult question. Well, sometimes
I'm too enthusiastic I suppose.

a) I see, and what do you think your greatest fault is?

b) And how do you feel about working with other people?
c) So what kind of job would you like to do?
d) Do you think you'd like to work in a large or a small company?
e) What do you see yourself doing in three years' time?
f) Would you like a job in the City? Say in banking or insurance?
g) Really? Can you describe a situation where you had to be persuasive?

7. A good interview is always well-structured. Work in pairs and put

the list of things that an interviewer should do into a logical sequence.
a) answer questions

36
b) ask questions about candidate's CV
c) explain the plan of the interview
d) explain what happens next
e) hold a few minutes of neutral conversation
f) listen
g) make the candidate feel at ease
h) observe
i) summarise the main points

8. Work in pairs and decide what the interviewer and the interviewee
could say at each of the nine stages.
E x a m p l e : Make the candidate feel at ease:
Interviewer: “Thank you for coming, I hope you had a good journey”.
Interviewee: “Yes, thanks. It only took 40 minutes, door-to-door, and it's
easy to get here from the station.”

37
 ROLE PLAY. ”EMPLOYMENT PROBLEM”

1) Advertise the vacancies your 1) Read the job description given

Student A Student B
company has opened. Include: in the ad and choose a position
You are managers of a PR You are a university graduate. You
 job descriptions in the company.
corporate department. The applied for a job at a PR corporate
 required features and 2) Invent a new identity for
department is expanding department and were shortlisted.
 skills yourself and write your CV.
you need new staff. You are invited for an interview.
2) Hold an interview with the Use Card 3 to help you.
shortlisted candidates. Be 3) Take part in the interview.
ready to ask questions. Answer the interviewer’s
Possible areas to cover questions. To show you are
include: interested in the job, ask the
 Personal qualities interviewers questions. Use
 Strengths Card 4 to help you.
 Experience
 Weaknesses
 Qualifications
 Achievements
 Skills
 Interests
Use Card 1 and Card 2 given
below, and the information from
the unit.
3) Comment on your final
decision.

38
 CARD 1
Student A. Interviewer.
Make use of the following questions that are frequently asked at the
interviewer. You many add other relevant questions.

1. How would you describe yourself?

2. What are your greatest strengths and weaknesses?
3. What do you like about your current job?
4. What don’t you like about your current job?
5. How did you choose this company?
6. What do you know about the company?
7. What are your long-range career goals?
8. What courses did you like best? Least?
9. What are your hobbies?
10. Do you prefer a specific geographic location?
11. Are you willing to travel (or move)?
12. Which accomplishments have given you the most satisfaction?
13. What things are most important to you in a job?
14. Why should I hire you?
15. What experience have you had in this type of work?
16. How much do you expect to earn?

39
 CARD 2
Student A. Interviewer.
For each characteristic listed below there is a rating scale of 1 through 7,
where ‘1’ is generally the most unfavorable rating of the characteristic
and ‘7’ the most favorable. Rate each characteristic by circling just one
number to represent the impression the applicant gave in the interview.

NAME OF CANDIDATE________________________

1. APPEARANCE
Sloppy 1 2 3 4 5 Neat
2. ATTITUDE
Unfriendly 1 2 3 4 5 Friendly
3. ASSERTIVENESS/VERBAL ABILITY
a. Responded Completely to Questions Asked
Poor 1 2 3 4 5 Excellent
b. Clarified Personal Background and Related to Job Opening and
Description
Poor 1 2 3 4 5 Excellent
c. Able to Explain and Sell Job Abilities
Poor 1 2 3 4 5 Excellent
d. Initiated Questions Regarding Position and Firm
Poor 1 2 3 4 5 Excellent
e. Expressed thorough Knowledge of Personal Goals and Abilities
Poor 1 2 3 4 5 Excellent
4. MOTIVATION
Poor 1 2 3 4 5 High
5. SUBJECT/ACADEMIC KNOWLEDGE
Poor 1 2 3 4 5 Good
6. STABILITY
Poor 1 2 3 4 5 Good
7. COMPOSURE
Ill at Ease 1 2 3 4 5 Relaxed
8. PERSONAL INVOLVEMENT/ACTIVITIES, CLUBS, ETC.
Low 1 2 3 4 5 Very high
9. MENTAL IMPRESSION

40
 Dull 1 2 3 4 5 Alert
10. ADAPTABILITY
Poor 1 2 3 4 5 Good
11. SPEECH PRONUNCIATION
Poor 1 2 3 4 5 Good
12. OVERALL IMPRESSION
Unsatisfactory 1 2 3 4 5 Highly
satisfactory
13. Would you hire this individual if you were permitted to make that
decision right now?
Yes No

41
 CARD 3
Student B. Applicant.
Invent a new identity for yourself. For this purpose use this scale to assess
your personal features and skills.

A PERSONAL ASSESSMENT SCALE

INTERESTS PERSONALITY
1. How do I like to spend my time? 1. What are my good and bad
2. Do I enjoy being with people? traits?
3. Do I like working with 2. Am I competitive?
mechanical things? 3. Do I work well with others?
4. Do I enjoy working with 4. Am I outspoken?
numbers? 5. Am I a leader or a follower?
5. Am I a member of many 6. Do I work well under pressure?
organizations? 7. Do I work quickly, or am I
6. Do I enjoy physical activities? methodical?
7. Do I like to read? 8. Do I get along well with others?
9. Am I ambitious?
10. Do I work well independently
ABILITIES of others?
1. Am I adept at working with
numbers?
2. Am I adept at working with DESIRED JOB
mechanical things? ENVIRONMENT
3. Do I have good verbal and 1. Am I willing to relocate? Why?
written communication skills? 2. Do I have a geographic
4. What special talents do I have? preference? Why?
5. In which abilities do I wish I 3. Would I mind traveling in my
were more adept? job?
4. Do I have to work for a large,
EDUCATION nationally known firm to be
1. Have I taken certain courses that satisfied?
have prepared me for a 5. Must I have a job that initially
particular job? offers a high salary?
2. In which subjects did I perform 6. Must the job I assume offer

42
 the best? The worst? rapid promotion opportunities?
3. Which subjects did I enjoy the 7. In what kind of job environment
most? The least? would I feel most comfortable?
4. How have my extracurricular 8. If I could design my own job,
activities prepared me for a what characteristics would it
particular job? have?
5. Is my certificate of higher
education an accurate picture of
my academic ability? Why? PERSONAL GOALS
6. Why did I choose my major? 1. What are my short- and long-
term goals? Why?
2. Am I career oriented, or do I
EXPERIENCE have broader interests?
1. What previous jobs have I had? 3. What are my career goals?
What were my responsibilities in 4. What jobs are likely to help me
each? achieve my goals?
2. Were any of my jobs applicable 5. What do I hope to be doing in 5
to positions I may be seeking? years? In 10 years?
How? 6. What do I want out of life?
3. What did I like the most about
my previous jobs? Like the
least?
4. Why did I work in the jobs I did?
5. If I had it to do over again,
would I work in these jobs?
Why?

CARD 4
Student B. Applicant.
During the interview make use of the sample questions to ask the
interviewer.

1. Who are your major competitors and how would you rate
their products and marketing relative to yours?
2. How long does the training program last and what is
included?
3. How soon after school would I be expected to start?

43
4. What are the advantages of working for this firm?
5. How much travel is normally expected?
6. What managerial style should I expect in my area?
7. How would you describe the working environment in my
area?
8. How would I be evaluated?
9. What is the company’s promotion policy?
10. What is the corporate culture?
11. What is the next step in the selection procedures?
12. How soon should I expect to hear from you?
13. What other information would you like about my
background, experience, or education?
14. What is your highest priority in the next six months and how
could someone like me help?

44
 CASE STUDY

WARREN PR WORLDWIDE

Background. Warren PR Worldwide, one of the leading PR counseling

firms, based in Seattle, USA, with its branches in over 20
countries performs a large range of services. These
include councelling management, preparing annual
reports, handling news releases and other forms of media
coverage, supervising employee and other internal
communications, managing promotions and special
events, fund-raising, lobbying, community relations, and
speech writing, to name just a few.
In a month it plans to open a branch office in Great
Britain. Its goals and philosophy are set out in its mission
statement:

WARREN PR WORLDWIDE MISSION STATEMENT

We believe our objective is to provide out-standing PR service.

All orders must be serviced promptly and accurately.
Our strategy is to rapidly expand our business and to steadily
develop it.
Our main asset is our employees, the men and women who work
with us throughout the world. We aim to provide them with secure,
interesting and well-paid work, in a pleasant working environment.
We are responsible to the communities in which we live and
work and to the world community as well.

Warren PR Worldwide recently advertised for an Account executive:

45
 WARREN PR WORLDWIDE

WANTED
Experienced Account Executive

$ 25,000 + bonus + car + generous benefits package.

South West, Newcastle and Midlands

Many companies profess to an exciting, dynamic and forward

thinking environment. We go so far as to guarantee it. Our business
continues to grow in an ever more competitive and changing marketplace.
In fact, the only true constant within our business is change itself.
You’ll need passion, enthusiasm and an abundance of energy, plus the
flexibility to adapt your skills to a varied mass media.
Ideally of graduate calibre, with a minimum three years PR
experience. The ability to present at all levels is essential.
This highly demanding role waits a dynamic and commited
individual. If you believe possess the passion and drive for this
challenging position, please forward your CV to our consultant, Nicky
Stapleton at: Email: nicky.stapleton@dwc.uk

Task. You are top management of Warren PR Worldwide. Study the card
files on the three short-listed candidates. Discuss the strengths and
weaknesses of each person. Try to agree on who seems to be the
best candidate for the job.

Name: Sue Darrel.

Age: 26.
Marital Status: married, no children.
Education: New York University, BSc in Business Administration.
Experience: Advertising agency for the last 4 years. Important position

46
 liaising with clients and managing team of 6 people.
listens to subtle communications and converts them into
active resolutions.
Skills: good with computers, paints. Cheerful personality. IQ 170. Would
like half-time job.

Name: Alan Winter.

Age: 35
Marital Status: married, with 3 children.
Education: Columbia University. Marter’s Degree in PR.
Experience: assistant Account Executive, A.C. Nielsen Company for the
last 8 years. Handled administrative details under pressure so
as allow boss to pursue higher lever of thinking and decision
making.
Skills: arranged and conducted interviews; ambitions, creative. IQ150

Name: Fiona Kent

Age: 30
Marital Status: single
Education: Princetown University BA (Honours) in Journalism and
Media Studies.
Experience: PR Counselor, Helmerick and Payne for the last 5 years. Did
PR work for the University and was the correspondent for
her local newspaper.
Skills: dynamic, charismatic, good with computers, clever and successful.
Good sense of humor, sociable. IQ160.

47
 VOCABULARY LIST

A
ability – способность
accept – принимать
achievement – достижение
activities – деятельность
ambitions – стремления, цели
ambitious – целеустремленный
appearance – внешность, внешний вид
applicant – кандидат, претендент
application – заявление
application form – анкета поступающего на работу
apply – обращаться (for – за работой, помощью и т.п.)
appoint – назначать(на должность)
appointment – назначение
apprenticeship – стажировка
assess – оценивать
attend – посещать
attitude – отношение
attribute – черта, качество

B
background – происхождение

C
candidate – кандидат, претендент
career – карьера
Chief Executive Officer (CEO) – руководитель компании
communicate – общаться, сообщать
compete – конкурировать
competition – конкуренция
covering letter(GB) or cover letter(US) – сопроводительное письмо
curriculum vitae или CV(GB) – резюме

D
degree course – полный курс обучения

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dismiss – увольнять

E
employ – нанимать, предоставлять работу
employable – годный для выполнения работы
employee – служащий
employer – наниматель, работодатель
employment – занятость
evaluate – оценивать
experience – опыт, мастерство

F
fill in – заполнять
fire – увольнять
full-time – работающий на полную ставку

G
grade – оценка
graduate – выпускник ВУЗа

H
headhunt – заниматься подбором квалифицированных кадров
headhunter – специалист, занимающийся подбором
квалифицированных кадров для компаний
hire – нанимать
Human Resources Department – отдел кадров

I
internal – внутренний
internship – стажировка
interview – собеседование
interviewee – лицо, проходящее собеседование
interviewer – лицо, проводящее собеседование

J
job – работа
job description – перечень должностных обязанностей
job seeker – кандидат, претендент

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L
labour – труд

M
major – специальность
motivation – мотивация

N
networking – создание нужных связей

O
objective – цель
option – альтернатива

P
part-time – работающий неполный рабочий день
personnel – персонал
placement center – центр занятости
preliminary – предварительный
probationary period – испытательный срок
promotion – продвижение

Q
qualification – документ об образовании

R
recruit – нанимать на работу
recruiter – специалист, занимающийся подбором кадров
recruitment – подбор кадров
recruitment fair – ярмарка вакансий
referee – лицо, дающее рекомендацию
reference – рекомендательное письмо, рекомендация
resign – уйти в отставку, отказаться от должности
responsibility – ответственность
responsible – ответственный
resume(US) – резюме, краткие анкетные данные о поступающем на
работу

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retire – уйти на пенсию

S
sack – уволить
salary – оклад, жалование служащих
select – выбрать
selection – отбор
short list или shortlist – группа претендентов, отобранная на
собеседование
situations vacant – раздел «Вакансии» (в прессе)
skill – навык
staff – штат сотрудников
strength – сильная сторона, преимущество
submit – представлять на рассмотрение

T
traineeship – стажировка
training – подготовка
trait – черта характера, свойство
turn down – отклонить (кандидатуру)

U
unemployed – безработный
unemployment – безработица

V
vacancy – вакансия, свободное место
verbal ability – способность четко излагать мысли
vocational training – профессиональная подготовка

W
want ad – объявление(в газете) в рубрике «Работа»
weakness – слабая сторона, недостаток

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 BIBLIOGRAPHY

1. Cotton D. 2000. Market Leader. Harlow: Longman.

2. Mackenzie I. 2001. Management and Marketing. London: LTP
Business.
3. Mascull B. 2002. Business Vocabulary in Use. Cambridge:
Cambridge University Press.
4. Nickels W.G. 1990. Understanding Business. Boston: Irwin.
5. Robbins S. 2004. First Insights into Business. Harlow: Longman.
6. Trappe T. 2004. New Insights into Business. Harlow: Longman.

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 CONTENTS

SECTION 1. RECRUITMENT 3

SECTION 2. GETTING THE JOB YOU WANT 11

SECTION 3. CURRICULA VITAE (RESUMES) 18

SECTION 4. WRITING A COVERING LETTER 26

SECTION 5. JOB INTERVIEWS 32

ROLE PLAY. EMPLOYMENT PROBLEM 38

CASE STUDY 45

VOCABULARY LIST 48

BIBLIOGRAPHY 52

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