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Diploma in Hospital and Healthcare Management SET 2 Exercise and Essay

This document provides instructions and assignments for a Diploma in Hospital and Healthcare Management program. It outlines 6 courses that include exercises and essays. For each course, students are assigned 1-2 exercises involving short answer questions, planning activities, and designing surveys. They are also assigned essay topics to write 300-400 word essays on topics related to hospital management, marketing, and public health. Students must submit their answers in the learning management system by December 1, 2021 using Times New Roman font size 12.

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achalspatel
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291 views3 pages

Diploma in Hospital and Healthcare Management SET 2 Exercise and Essay

This document provides instructions and assignments for a Diploma in Hospital and Healthcare Management program. It outlines 6 courses that include exercises and essays. For each course, students are assigned 1-2 exercises involving short answer questions, planning activities, and designing surveys. They are also assigned essay topics to write 300-400 word essays on topics related to hospital management, marketing, and public health. Students must submit their answers in the learning management system by December 1, 2021 using Times New Roman font size 12.

Uploaded by

achalspatel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Diploma in Hospital and Healthcare Management

SET 2 Exercise and Essay


Name:
Batch:
PRN:
Programme:
Submission timeline: 1stDecember, 2021

Instructions:
1. Please write your answers in this document itself.
2. All questions are compulsory.
3. Submit/Upload your solved assessments in the learning management system.
4. Use font type: Times New Roman & size: 12 for writing your answers.

Course 1: Principles and Practices of Management


Exercise (Total: 10 marks)
1. Describe any 2 situations of hospital/healthcare setup where you will adapt/apply the
below listed styles of leadership. (5 marks)
 Autocratic or Authoritative style (2 situations)
 Democratic style (2 situations)
 Free Rein leadership(2 situations)

2. If there is conflict between patient and staff in your hospital on quality of services,
then how will you manage this situation? Enlist the strategies to avoid such situation
in future.(5 marks)
Course 2: Public Health & Healthcare Systems
Exercise (Total: 10 marks)
1. Being an immunization officer, plan COVID vaccination drive for population of age
45 years and above at PHC.

Course 3: Financial Management

Page 1 of 3
Short Answer Questions: (Total: 10 marks) Marks……
Answer the following questions: (5 marks each)
1. Explain in detail the functions and concepts of accounting.
2. Discuss the types of financial ratio? Describe leverage ratios in detail.

Course 4: Materials and Quality Management


Exercise (Total: 10 marks)
1. Prepare maintenance and repair plan for PET scan machine in a 400 bedded hospital.
Course 5:Hospital Planning and Management of Services
Exercise (Total: 15 marks)
1. Design a patient satisfaction survey questionnaire on your own to assess the services
of Gynaecology OPD of a multispecialty hospital. (5 marks)
(Min 10 questions to be included using Likert scale)

2. Being a hospital manager, how will you set up 50 bedded isolation ward in your
hospital? Enlist the Do’s and Don’t to be practiced related to COVID patient care.
(10 marks)
Essay writing (Total: 20 marks)
Write an essay in 300-400 words on following topics:
1. Disaster manual of a hospital
2. Role of Public Relations (PR) in hospitals
Course 6: Marketing in Healthcare & Stakeholders
Exercise (Total: 15 marks)
1. If you have to decide pricing of a drug which is used for treatment of lung cancer,
what factors you will consider? Then design a marketing strategy/plan for this
product. (10 marks)

2. Prepare the marketing plan for newly started imaging services in an existing hospital
to increase footfall. (5 marks)

Essay writing (Total: 20 marks)


Write an essay in 300-400 words on following topics:

Page 2 of 3
1. Patient centric approach in healthcare
2. Role of Marketsegmentation and differentiation in marketing

Page 3 of 3

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