Matrox DSX LE4

Installation Manual
June 23, 2016

Y11332-101-0970
Trademarks
Matrox Electronic Systems Ltd. ......................................................... Matrox®, DSX™, DSX LE™, DSX.sdk™, DSX.utils™
Intel Corporation ............................................................................... Intel®, SpeedStep®
Microsoft Corporation........................................................................ Microsoft®, Windows®
Linus Torvalds................................................................................... Linux®
PCI-SIG ............................................................................................. PCI-SIG®, PCI Express®, PCIe®, PCI-X®, PCI™

All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged.
The hardware warranty for this product can be found at: http://www.matrox.com/video/en/support/developer/private/warranty/

Copyright © 2016 Matrox Electronic Systems Ltd. All rights reserved.

Disclaimer Matrox Electronic Systems Ltd. reserves the right to make changes in specifications at any time and without notice. The
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 i

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Your notes

MATROX SOFTWARE LICENSE AGREEMENT

 Contents
Chapter 1
Introducing Matrox DSX
Matrox DSX Topology API overview .......................................................... 2
Supported operating systems and development platform........................ 2
Validated systems and devices................................................................. 2
DSX system recommendations ................................................................. 2

Chapter 2
Preparing for the DSX Installation
Before you install your DSX cards ............................................................. 4
Start with a functioning system......................................................................... 4
Configuring your system’s power management ............................................... 4
BIOS power management configuration...............................................................................4
Windows power management configuration ........................................................................4
Linux power management configuration ..............................................................................5
Avoid costly damage ........................................................................................ 5
Plan for adequate ventilation ............................................................................ 6

Chapter 3
Installing and Configuring Your Matrox DSX LE4 Hardware
Connecting the audio and LTC cables to your DSX LE4 FH card............. 10
Audio and LTC connections for DSX LE4 FH /4 models................................... 10
Audio and LTC connections for DSX LE4 FH /6, /8, and /X2 models ............... 11
Connecting the GPI cable bracket to your DSX LE4 FH card................... 12
GPI cable bracket connections........................................................................ 13
GPI connector pinouts........................................................................................................ 13
CMOS circuit connection to GPI cable bracket................................................................... 14
Installing your DSX LE4 card..................................................................... 15
Before restarting your computer.............................................................. 16
Connecting your video cables to the DSX LE4 card................................. 17
Configuring the DSX LE4 inputs and outputs............................................ 18
Upgrading your DSX LE4 card .................................................................. 19
Enabling safety recovery mode after a failed firmware update ............... 19
viii

Chapter 4
Installing Your DSX Software for Windows
Installing the Matrox software .................................................................22
Installing the Matrox software in silent mode ................................................. 23
Installing the Matrox SDK .........................................................................23
Uninstalling the Matrox software .............................................................24
Updating the Matrox Firmware ................................................................24
Running the Matrox Firmware Updater .......................................................... 25
Running the updater manually ........................................................................................... 25
Running the updater in silent mode ................................................................................... 26
Additional installation information ............................................................ 27
Ignoring the Found New Hardware Wizard .....................................................27
Disabling Sleep and Hibernate modes in Windows 10, 8, and 7.......................27
Windows notification area error messages .................................................... 28
Installing the Matrox VFW software codecs on a system without
DSX hardware ............................................................................................... 28

Chapter 5
Installing Your DSX Software for Linux
Installing the Matrox software .................................................................30
Installing libdispatch ....................................................................................... 30
Installing the Matrox software installation package ........................................ 33
Installing the Matrox SDK .........................................................................34
Uninstalling the Matrox software .............................................................34
Updating the Matrox Firmware ................................................................35
Running the Matrox Firmware Updater .......................................................... 36
Running the updater in silent mode ................................................................................... 36
Additional installation information ............................................................38
Disabling suspend mode ................................................................................ 38

Contents
 ix

Chapter 6
Monitoring Your DSX System in Windows
Overview.................................................................................................. 40
Using X.info to display DSX information................................................... 40
Displaying system information ........................................................................ 40
Displaying hardware information .................................................................... 42
Monitoring your DSX hardware operating temperatures ................................ 43
Error notification ............................................................................................. 43

Chapter 7
Monitoring Your DSX System in Linux
Overview.................................................................................................. 46
Using mveXinfo to display DSX information ............................................. 46
Monitoring your DSX hardware operating temperatures ................................ 47
Error notification ............................................................................................. 47

Appendix A
DSX Specifications
DSX LE4 FH card .................................................................................... 50
General........................................................................................................... 50
Dimensions..................................................................................................... 50
Typical operating voltages and current consumption ...................................... 51
Connector types.............................................................................................. 51
Video input signals........................................................................................... 51
Video output signals ........................................................................................ 51
Environmental specifications ........................................................................... 51
DSX LE4 LP card...................................................................................... 52
General........................................................................................................... 52
Dimensions..................................................................................................... 52
Typical operating voltages and current consumption ..................................... 53
Connector types............................................................................................. 53
Video input signals.......................................................................................... 53
Video output signals ....................................................................................... 53
Environmental specifications .......................................................................... 54
General........................................................................................................... 54

Contents
x

Appendix B
DSX Technical Support
Registration ..............................................................................................56
DSX OEM technical support .....................................................................56
DSX applications engineering ......................................................................... 56
Contacting us by telephone ........................................................................... 56
Matrox Video Products Developer Forum ...................................................... 56

Index ............................................................................................... 57

Contents
 1
Introducing Matrox DSX
This chapter provides an overview
of Matrox DSX Topology API
hardware.
2

Matrox DSX Topology API overview

Matrox DSX Topology API hardware includes a comprehensive selection of
high-density video and audio cards that provide a full range of broadcast-quality I/O.
This PC-based hardware is available in various form factors, and offers advanced
hardware processing capabilities, such as up/down/cross conversion, video
compositing, audio mixing, frame synchronization, and fail-safe capabilities that
allow OEMs to build a range of solutions that meet the requirements of diverse
markets. For the latest information on available DSX products, see the Matrox Video
Developer Products website at www.matrox.com/video/products.

Supported operating systems and development

platform
For a list of the supported operating systems and the development platform required
for the current DSX release, see your Matrox DSX Release Notes.

Validated systems and devices

For an updated list of validated motherboards, systems, and devices for use with
Matrox DSX, refer to the Matrox Private Developer Support website at
www.matrox.com/video/support/developer/private_support/login.cfm.

DSX system recommendations

For optimal system performance with Matrox DSX hardware, it’s recommended that
you have at least 1 GB of RAM per core (for example, 16 GB of RAM for a 16-core
system). You must also configure your system’s power management in your
computer’s BIOS and in your Windows power options as explained in “Configuring
your system’s power management” on page 4.

Chapter 1, Introducing Matrox DSX

 2
Preparing for the DSX Installation
This chapter explains how to
prepare for installing your DSX
hardware.
4

Before you install your DSX cards

Read the following information carefully before attempting to install DSX cards in
your computer system.

Start with a functioning system

Before attempting any DSX installation, you should have a computer with a
DSX-supported operating system fully installed and functioning smoothly. This will
avoid potential problems later on.

Configuring your system’s power management

Before installing DSX hardware, you must configure your system’s power
management to optimize the performance of your DSX system. Your system’s power
management is configured in your computer’s BIOS and, on a Windows operating
system, in your Windows power options.
BIOS power management configuration
Some computers provide advanced power management settings in the BIOS. If these
settings are available in your computer’s BIOS, you must configure them as follows:
• For Intel Dynamic power Technology, set Enhanced Intel SpeedStep
Technology to Disable.
• For System Power Options, set PCIe ASPM Support to Disable.
For details on how to configure your computer’s BIOS settings, see your computer’s
documentation.
Windows power management configuration
The procedure for configuring your Windows power management settings depends on
your version of Windows as explained below.
° On Windows 10, 8, 7, Server 2012, or Server 2008:
1 In Control Panel,
$ On Windows 10, 8, or 7, choose Hardware and Sound or System and
Security > Power Options.
$ On Windows Server 2012 or 2008, choose Hardware > Power Options.
¦ Note On Windows 10, 8, or 7, Hardware and Sound and System and
Security appear if you are in the default Category view. Otherwise, only Power
Options appears.

2 Select High performance as the power plan, and click Change plan settings.
3 Click Change advanced power settings, and customize the settings (if
available) as follows:
$ For Hard disk, set Turn off hard disk after to Never.
$ For USB settings, set USB selective suspend setting to Disabled.

Chapter 2, Preparing for the DSX Installation

 5

$ For PCI Express, set Link State Power Management to Off.

$ For Processor power management, set Minimum processor state and
Maximum processor state to 100%.
4 Click Apply to save your settings, then click OK.
For details on how to configure your Windows power management settings, see your
Windows documentation.
Linux power management configuration
The procedure for configuring your Linux power management settings depends on
your Linux operating system as explained below.
° On Ubuntu 14.10 or earlier:
• Type the following:
$ sudo update-rc.d ondemand disable
° On CentOS 7:
• In /etc/tuned/active_profile, replace balanced by throughput-performance and
save the file.

Avoid costly damage

Static electricity from your body can damage your DSX cards or your computer.
Although you may not notice it, static electricity is generated every time you move.
It’s often too small to cause a spark, but it can still cause damage to sensitive
electronic components or at least reduce their lifespan.
To avoid damage, please observe the following precautions:
• Do not remove DSX cards from their antistatic bags until you’re ready to install
them. Before removing the cards, place the packages within easy reach of the
area where you intend to perform the installation.
• You should avoid touching the chips and other components on the circuit boards.
Try to handle the cards by their edges.
• Try to work in an area where the relative humidity is at least 50%.
• Do not wear wool or synthetic clothing. These fabrics tend to generate more
static electricity than cotton, which is best for this kind of work.
• Turn off the power switches on your computer and its connected components.
Once you’ve opened your computer, drain static electricity from your body by
touching a bare metal surface on your computer chassis before you install or remove
any parts of your system. If you have a grounding wrist strap, use it while handling
and installing any components in your computer.

Before you install your DSX cards

6

Plan for adequate ventilation

Before using your DSX-equipped system, you must ensure adequate ventilation in
your computer. Because your DSX components are positioned closely together, they
produce a significant amount of heat. Forced air ventilation is therefore extremely
important. Inadequate ventilation may result in erratic operating behavior.
Your DSX system is equipped with numerous temperature sensors to let you monitor
the operating temperature of your various DSX hardware components. These
temperatures are displayed in the Matrox X.info program on a Windows operating
system (see Chapter 6, “Monitoring Your DSX System in Windows” for more
information) and in the Matrox mveXinfo program on a Linux operating system (see
Chapter 7, “Monitoring Your DSX System in Linux).
The best solution is to provide as much airflow as possible between the cards. We
recommend that you install a fan, as explained below:
• Position a fan directly facing the end of the DSX cards, as shown in the
illustration below. You should make sure that the fan directs air between the
various circuit boards. When installed, this fan works in conjunction with your
PC exhaust fan (located at the back of the PC case) to evacuate warmed air away
from your DSX cards.
¦ Note The illustration below does not represent a specific Matrox card. It is only
used to show proper fan positioning.
Airflow

• Choose a fan that has a minimum rating of 60 to 80 CFM (CFM stands for cubic
feet of air displaced per minute and is a measurement standard for fans).
¦ Note It is mandatory to provide sufficient airflow so that the temperature sensors
on your DSX hardware remain within acceptable levels at all times. To determine
the amount of airflow to provide, monitor the temperature sensors while all the
system processing is maximized on your DSX system at the maximum expected
ambient temperature, and adjust the airflow, as required.
• Some computers may require you to increase the speed of your cooling fan by
configuring the computer’s BIOS settings. For details about configuring your
computer’s BIOS settings, see your computer’s documentation.
• Make sure to mount the fan as close to the cards as possible. In most systems, you
should be able to place the fan directly behind the card guide slots.

Chapter 2, Preparing for the DSX Installation

 7

• Make sure to close your computer’s cover once you’ve finished installing your
hardware. This ensures that the airflow generated by the fan is directed through
the cards and does not escape through the top of your system.
²Caution Fan installation should be done by a qualified technician. Improper
installation procedures can result in damage to your DSX components and/or your
computer system. Matrox Electronic Systems Ltd. is not responsible for any damage
caused by faulty installation.

Before you install your DSX cards

8

Your notes

Chapter 2, Preparing for the DSX Installation

 3
Installing and Configuring Your Matrox
DSX LE4 Hardware
This chapter explains how to install
the hardware for a Matrox
DSX LE4 system, and how to
configure the inputs and outputs.
10

Connecting the audio and LTC cables to your

DSX LE4 FH card
With the DSX LE4 FH models, AES/EBUaudio and LTC (Linear Time Code) support
is included in a single cable connection. The cable connection is slightly different
depending on which DSX LE4 FH model you have.

Audio and LTC connections for DSX LE4 FH /4

models
If you have a DSX LE4 FH /4 card (8 SDI connectors and one REF connector for
genlock), connect the AES/EBU audio and LTC cable as shown below.

8
7

6
5

4
3

External cable for 2

1

AES/EBU audio and LTC REF

m DSX LE4 FH /4 card

Chapter 3, Installing and Configuring Your Matrox DSX LE4 Hardware

 11

Audio and LTC connections for DSX LE4 FH /6, /8,

and /X2 models
If you have a DSX LE4 FH /6, /8, or /X2 card (12 SDI connectors and one REF
connector for genlock), connect the AES/EBU audio and LTC cable as shown below.

12
11

10
9

8
7

6
External cables for 5

AES/EBU audio and LTC 4

3

2
1

REF

m
DSX LE4 FH /6, /8, or /X2 card

Connecting the audio and LTC cables to your DSX LE4 FH card
12

Connecting the GPI cable bracket to your

DSX LE4 FH card
A GPI cable bracket is available for connecting general purpose input/output (GPIO)
devices to your DSX LE4 FH card.

8
GP
7
I

6
5

4
3

m 2
1

GPI cable bracket m

REF

DSX LE4 FH /4 card

12
11

10
9

8
GP 7
I

6
5

4
3

m 2
1

REF

GPI cable bracket m

DSX LE4 FH /6, /8, or /X2 card

Chapter 3, Installing and Configuring Your Matrox DSX LE4 Hardware

 13

GPI cable bracket connections

This section shows how to connect external devices directly to the GPI cable bracket.
GPI connector pinouts
This section shows the GPIO pinout placement and functionality of the HD26
connector on the GPI cable bracket. For a diagram on connecting to the GPI cable
bracket, see “CMOS circuit connection to GPI cable bracket” on page 14.

1 9

10 18

19 26

Pin Function Direction

1 COM-1 (reserved) —
2 GPIO-8 Output
3 GPIO-2 Input
4 GPIO-7 Output
5 GPIO-3 Input
6 GPIO-4 Input
7 GPIO-6 Input
8 COM-5 (reserved) —
9-10 Ground —
11 GPIO-1 Input
12 COM-2 (reserved) —
13 COM-8 (reserved) —
14 COM-7 (reserved) —
15 COM-3 (reserved) —
16 COM-4 (reserved) —
17 COM-6 (reserved) —
18 GPIO-5 Input
19-26 Ground —

Connecting the GPI cable bracket to your DSX LE4 FH card

14

CMOS circuit connection to GPI cable bracket

Input
GPI cable bracket Matrox card

GPIO-X
Input
COM-X port bit
(reserved)

GND
GND

Output
GPI cable bracket Matrox card

GPIO-X 240

Output
COM-X
port bit
(reserved)

GND
GND

Characteristic Symbol Minimum Typical Maximum

Low voltage VIL 0V 0V 1V

Input 1
High voltage VIH 2.5 V 5V 12 V
Low voltage (IOUT = 1 mA) VOL — 0.3 V —
Low voltage (IOUT = 0 mA) VOL — 0V —
High voltage (IOUT = -5 mA) VOL — 3.8 V —
Output High voltage (IOUT = -1 mA) VOL — 4.8 V —
Low current IOL 0 mA — 40 mA
High current IOH 0 mA — -20 mA
Series resistance ROUT — 240 Ω —
1
An open circuit will trigger a high condition.

Chapter 3, Installing and Configuring Your Matrox DSX LE4 Hardware

 15

Installing your DSX LE4 card

The Matrox DSX LE4 card can operate in a PCI Express (PCIe) Gen2 x8 or x16 slot,
wired electrically with 8 or 4 lanes (8 lanes are recommended for optimal
performance). If the slot in which you’ll be installing your Matrox card contains
another card, either move it to an unused slot or remove it completely. The Matrox
card is available with either a low-profile or full-height bracket to accommodate
different types of computer chassis.
° To install your Matrox card:
1 Make sure the genlock termination switch on your card is set to 75Ω to terminate
the reference input.

¦ Note This is a generic

illustration of your Matrox
card, intended only to show
Ω the location of the switch.
75
Your actual card may look
HI-Z slightly different.

12
11

10
9

8
7

6
5

4
3

2
1

REF
DSX card
m

2 Remove the metal plate located at the back of the slot you’ll be using for your
Matrox card.
3 Position your Matrox card over the slot that you’ve chosen and push it in firmly
and evenly until it is fully seated in the slot.
4 Secure the Matrox card to the computer frame.

Installing your DSX LE4 card

16

5 Using the two small screws provided with your card, secure the bracket to the
computer frame as shown below.
Card with low-profile bracket

Make sure the screw 2 1

heads overlap the
computer frame REF
m
8 7

+
+
6 5

Computer frame 4 3

2 1

REF

Card (installed)

+
+
m
Card with full-height bracket

Make sure the screw

heads overlap the
computer frame
+
+

Computer frame m

+
+
8 7

Card (installed) 6 5

4 3

2 1

REF

Before restarting your computer

Once you’ve finished installing all your DSX hardware, replace your computer’s
cover. You should connect your external devices before attempting to restart your
computer. The following section shows you how to connect the video cables to the
DSX LE4 card so that you can connect external devices to your Matrox system.

Chapter 3, Installing and Configuring Your Matrox DSX LE4 Hardware

 17

Connecting your video cables to the DSX LE4

card
Your Matrox DSX LE4 card provides SDI video input and/or output connectors and a
REF IN connector. You can use your SDI cables to connect to your SDI video
devices. You can use the REF IN connector to connect an analog black burst reference
input source.

Card installed with

low-profile bracket

SDI video
RE
F

Analog reference input

Remarks
• The connectors on the card are HD-BNC connectors. If your devices have
standard BNC connectors, BNC to HD-BNC adapter cables are needed for you to
connect to the HD-BNC connectors.
• An Amphenol RF HD-BNC Amphenol RF HD-BNC tool for
tool for installation and installation and removal
removal (part number
227-T2000) can be used to
facilitate installing and/or
r e m ov i n g t h e H D - B N C
connectors. For more
information on this tool, visit www.amphenolrf.com/227-t2000.html.

Connecting your video cables to the DSX LE4 card

18

Configuring the DSX LE4 inputs and outputs

The particular connectors available on the bracket of your Matrox DSX LE4 card
depend on the model and configuration of your card. The tables in the Matrox
DSX LE4 LP Connector Mapping Reference, and the Matrox DSX LE4 FH Connector
Mapping Reference documents show the relationship between the physical input
and/or output connectors and their corresponding video channels for each card model.
The DSX LE4 card can be reconfigured to different I/O configurations. For example,
a /8 card can be configured as 80 (eight inputs and no outputs), 71, 62, 53, 44, 35, 26,
17, or 08, and a /4 can be configured as 40 (four inputs and no outputs), 31, 22, 13, or
04. You use a CMD shell to change the I/O configuration of the card.
Remarks
• The DSX LE4 LP/44 and DSX LE4 LP/22 cards with video relay bypass are not
reconfigurable.
• If you change the I/O configuration:
$ The permanent memory containing the default states will be cleared.
$ The new configuration will be retained until the next time it is changed.
• In Linux, run the mvConnectorConfig.exe application with sudo (for example,
sudo ./mvConnectorConfig.exe -8in0out) or while logged in as the root
user.
° To configure the DSX LE4:
1 From the folder that contains the mvConnectorConfig.exe, open the Command
Prompt (Windows) or Terminal (Linux).
The default installation folder is C:\Program Files\Matrox DSX.utils\drivers in
Windows, and /opt/MatroxVideo/DSX.utils/bin in Linux.
2 Configure the inputs and outputs as follows:
In Windows:
mvConnectorConfig.exe -XinYout=XXXXXXX
In Linux:
./mvConnectorConfig.exe -XinYout=XXXXXXX
Where:
X number of inputs
Y number of outputs
XXXXXXX Serial number of the card you want to configure. If you do not
specify the serial number, all the cards in your system will be configured.
¦ Note The serial number is case sensitive and can be obtained from X.info in
Windows (see “Using X.info to display DSX information” on page 40) or
mveXinfo in Linux (see“Using mveXinfo to display DSX information” on page
46).

Chapter 3, Installing and Configuring Your Matrox DSX LE4 Hardware

 19

3 Press ENTER.
To update the card with the new I/O configuration, you must reboot your system.
4 Follow the onscreen instructions to reboot your system.
The new configuration will only be applied after the reboot.

Upgrading your DSX LE4 card

The DSX LE4 card has a built-in dongle, which specifies the model and capabilities
of the card. This dongle can be upgraded to change the capabilities of the card without
needing to remove the card from the system. For example, you can purchase a
particular card model, and later upgrade it to a different model without removing the
card from the system. You can also upgrade to unlock specific features that may not
have been available when the card was first purchased.
The information for field upgrading your DSX card is covered in the “Dongle Field
Upgrade Procedure” series of application notes available on our website at
http://www.matrox.com/video/en/support/developer/private/tools/applications/.

Enabling safety recovery mode after a failed

firmware update
If a firmware update fails because of a system malfunction, you can enable the
DSX LE4 card’s safety recovery mode to complete the firmware update. For example,
if the system loses power when the Matrox Firmware Updater is running, a firmware
update will fail. After a failed update, you can enable safety recovery mode to initiate
an automatic firmware update.

Upgrading your DSX LE4 card

20

° To enable safety recovery mode after a failed firmware update:

1 Shut down your computer.
2 On the DSX card, move the safety recovery switch to the SAFETY position.
¦ Note This is a generic
illustration of your DSX
AL
ORM card, intended only to show
N
the location of the switch.
TY
Your actual card may look
E
SAF slightly different.

12
11

10
9

8
7

6
5

4
3
DSX card
2
1

REF

3 Start your computer and log on to Windows.

After you log on to Windows, Matrox X.info will issue an error notification that
informs you the DSX card is in safety recovery mode. This will trigger an
automatic FPGA update.
4 After the automatic FPGA update is complete, shut down your computer again.
5 On the DSX card, move the safety recovery switch to the NORMAL position.
6 Start your computer and log on to Windows.
Your DSX card should now be using the proper firmware. You can confirm this in the
Matrox X.info program.

Chapter 3, Installing and Configuring Your Matrox DSX LE4 Hardware

 4
Installing Your DSX Software for Windows
This chapter explains how to install
the Matrox DSX software, and
update the Matrox DSX firmware
for Windows.
22

Installing the Matrox software

Once you’ve installed your Matrox DSX hardware and properly connected your
devices, you can proceed with the software installation.
Remarks
• Refer to the Matrox DSX Release Notes for supported operating systems and
other important information.
• To install the DSX software, you must log onto an account on your Windows
system that has Administrator privileges.
• To help ensure proper functionality of all Matrox cards, it is recommended to
disable Sleep and Hibernate modes (e.g. fast startup) in Windows. For more
information on how to do this, see “Disabling Sleep and Hibernate modes in
Windows 10, 8, and 7” on page 27.
• When you first start Windows after installing DSX hardware, the “Found New
Hardware Wizard” appears. Press ESC or click Cancel to close the wizard. The
installation program installs all the required drivers. For more information, see
“Ignoring the Found New Hardware Wizard” on page 27.
• During installation, the Windows notification area may display messages
indicating that your devices are ready to use, or that the device driver software
was not successfully installed. Ignore these messages and allow the Setup
program to complete the entire installation. For more information, see “Windows
notification area error messages” on page 28.
° To install the Matrox software:
1 Run DSX.utils.exe.
2 Follow the onscreen instructions to install the software on your computer.
$ A Windows Security dialog box may appear asking if you want to install the
device software. If you want to skip this step for future installation of Matrox
software, select Always trust software from “Matrox Electronic
Systems”, and then click Install to continue the Matrox software installation.
$ On certain Windows systems, Windows will check the Microsoft Windows
Update website for the latest device drivers, which will slow down the
installation. To prevent this, click the status message that appears in the
Windows notification area during the driver installation, and in the displayed
dialog box, click Skip obtaining driver software from Windows Update.
3 After the Matrox software has been installed, the Matrox X.info program will
verify if any of your DSX hardware needs a firmware update. If an update is
required, the updater will be launched automatically at this point. For more
information on the Matrox firmware updater, see “Updating the Matrox
Firmware” on page 24.

Chapter 4, Installing Your DSX Software for Windows

 23

4 If necessary, the Setup program will restart your computer at the end of the
installation when you click OK.
The Matrox software is installed.

Installing the Matrox software in silent mode

When launched with the /silent command line switch, the only thing displayed to the
user during the installation is the progress bar. All prompts and messages are
bypassed. If needed, your system is automatically restarted when the installation is
complete. Silent mode is useful when you do not have a user present to confirm the
various prompts that appear during a standard installation. For example, you can use
silent mode to install the Matrox software on multiple systems over a network.
Remarks
• On certain Windows systems, you must disable User Account Control before
attempting silent mode installation.
• A Windows Security dialog box may appear asking if you want to install the
Matrox device software. In this case, you will need to select Always trust
software from “Matrox Electronic Systems”, and then click Install to
continue the Matrox software installation.
• Although the Matrox DSX License Agreement is only displayed during a
standard installation, acceptance of the agreement is implied when installing in
silent mode.

Installing the Matrox SDK

In order to install the Matrox Programming Reference Library and Matrox DSX
Topology API Programming Reference Library online Help, and the compiled source
code for the DSX sample applications included in the Matrox SDK installation, you
must have Microsoft Visual Studio installed on your computer.
1 Run DSX.sdk.exe.
2 Follow the onscreen instructions to complete the installation of the Matrox SDK
on your computer.

Installing the Matrox SDK

24

Uninstalling the Matrox software

You can remove the various Matrox software components (software or SDK) by
choosing the “Uninstall” option that is available for each component, such as
Uninstall Matrox DSX.utils.
¦ Note Make sure to close all running applications, especially Google Chrome,
before uninstalling the Matrox software, otherwise you will be forced to reboot your
system.
On a Windows 10, Windows 8.1, or Windows Server 2012 system, the tiles for
uninstalling Matrox DSX.sdk and Matrox DSX.utils may not be added to the Apps
view. If this occurs, you can uninstall Matrox DSX.sdk or Matrox DSX.utils as
follows:
1 In Control Panel, switch to Small icons view, then choose Program and
Features.
2 Choose Matrox DSX.sdk or Matrox DSX.utils.
3 Click Uninstall, then click Next.
After Matrox DSX.sdk or Matrox DSX.utils has been successfully removed from
your computer, click OK.

Updating the Matrox Firmware

All Matrox DSX cards run firmware (onboard software) that is stored in their
permanent memory. When a Matrox DSX card receives power, its firmware will
execute. The firmware version installed on the card must match the Matrox DSX.utils
version installed on the computer system. The Matrox Firmware Updater is the
application used by the Matrox X.info program (included with DSX.utils) to update
the firmware if needed when a newer version of DSX.utils is installed. A system
reboot is required when the firmware of a Matrox DSX card is updated.
Typical uses for the Matrox Firmware Updater are as follows:
Basic setup After you install DSX.utils, the Matrox X.info program verifies if a
Matrox DSX card is installed. If there is a card installed, X.info launches the Matrox
Firmware Updater to check the version of the card’s firmware and update it, if
required. After updating the DSX card’s firmware, X.info will check at each bootup to
see if a firmware update is required.
Basic setup with no card installed When you install DSX.utils on a system with no
Matrox DSX card installed, the setup program installs all the software, but the Matrox
X.info program does not run the Matrox Firmware Updater. X.info will wait to run the
Matrox Firmware Updater on next bootup if it detects that a Matrox DSX card is
installed. The updater checks the version of the firmware and automatically updates it,
if required. After updating the DSX card’s firmware, X.info will check at each bootup
to see if a firmware update is required.

Chapter 4, Installing Your DSX Software for Windows

 25
Replacing Matrox DSX cards Care must be taken when replacing a Matrox DSX
card in a system. If the existing Matrox DSX card is replaced by another card because
of a malfunction or in order to use a different variation of the card, the firmware
installed on the new card might not match the installed DSX.utils software. X.info
launches the Matrox Firmware Updater on next bootup to check the version of the
card’s firmware and update it, if required.
System clones When installing multiple systems it might be useful to clone each
system’s hard disk. Doing so is enough to ensure that the same software is installed on
all systems. However, this does not update the firmware of every Matrox DSX card.
On the next bootup after cloning each system’s hard disk, X.info launches the Matrox
Firmware Updater to check the version of the card’s firmware and update it, if
required.

Running the Matrox Firmware Updater

The name of the executable is mvDriverFPGAUpdater.exe, and unless you changed
the install path, it can be found at C:\Program Files\Matrox DSX.utils\Drivers. The
application is copied into this directory during the installation of DSX.utils and is not
removed at the end of the software installation. There are a number of different ways
to launch the Matrox Firmware Updater. It can be called from within another
application, it can be launched by double-clicking the file, it can be started by adding
the .exe file to the Startup folder, or by using the Run folder of the system’s registry.
For information on adding keys in the system registry’s Run folder, see Article
314866 in the Microsoft Support Knowledge Base at www.support.microsoft.com.
Running the updater manually
You can manually start the Matrox Firmware Updater with no command-line switches
by double-clicking the file’s icon to check if everything is fine with the firmware. This
method is not suitable for automated startup because it displays a message box
regarding the firmware version.
Here are the different steps performed by the Matrox Firmware Updater when
launched manually without a command-line switch:
1 Checks for the presence of a Matrox DSX card and displays an error message
box if no card is detected.
2 Checks the version of the firmware and displays a message box if the firmware is
up to date.
3 Displays a progress bar while updating the firmware.
4 Displays a message box after the update and initiates a system reboot.
The firmware is updated. If the firmware update fails, see the section “Enabling safety
recovery mode after a failed firmware update” on page 19 for more information.

Updating the Matrox Firmware

26

Running the updater in silent mode

When launched with the -silent command line switch, the only thing that the Matrox
Firmware Updater will display to the user is a progress bar while updating the
firmware.
The different steps performed by the Matrox Firmware Updater when launched with
the -silent command-line switch are as follows:
1 Checks for the presence of a Matrox DSX card.
2 Checks the version of the firmware.
3 Displays a progress bar while updating the firmware (if an update is required).
4 Restarts your system when the update is complete.
The firmware is updated. If the firmware update fails, see the section “Enabling safety
recovery mode after a failed firmware update” on page 19 for more information.
Because error messages are not displayed in this mode, the Matrox Firmware Updater
returns error codes to the application instead. Therefore, in order to use the -silent
command-line switch correctly, the Matrox Firmware Updater should be called from
within another application to allow for the monitoring of the error codes and the
initialization of a system reboot if necessary. Otherwise, the firmware update would
not be completed until a system reboot.
The following list describes the different error codes returned by the Matrox
Firmware Updater when launched with the -silent command-line switch:
• 1 Indicates that a system reboot is required (the firmware has been updated).
• 2 The installed firmware is already up to date (no popup).
• 3 No card is detected (no popup).
• 4 The application is already running another instance.
• 5 The firmware download driver could not be started (not logged on as an
Administrator).
• 6 Indicates a hardware malfunction during the firmware update (this requires a
powerdown and a restart of the Matrox Firmware Updater).
• 7 Indicates access to the system’s PCI bus has failed, and the Matrox Firmware
Updater cannot check for installed Matrox cards.
• 8 Indicates that an incorrect command-line parameter was provided.
• 9 Indicates that a system reboot is required.
• 10 Indicates that a full system shutdown is required.
• 11 Indicates that a full system shutdown is required and that the connection to
the external power box must be removed.
• 12 Indicates that the application did not start properly (MFC was not properly
initialized).

Chapter 4, Installing Your DSX Software for Windows

 27

Additional installation information

This section includes supporting information that is related to installing the DSX
software.

Ignoring the Found New Hardware Wizard

Turn on your computer. Once Windows starts, your DSX hardware will be detected. If
the “Found New Hardware Wizard” appears, press ESC or click Cancel to close the
wizard because the Matrox DSX.utils Setup program will automatically detect your
devices and install the appropriate drivers. The wizard only appears the first time you
start your computer after installing your DSX hardware.
If Windows launches the “Found New Hardware Wizard,” it will appear for each of
your DSX hardware components. Close the wizard each time it appears. To ensure a
smooth DSX software installation, it is essential that you do not let the wizard try to
install any drivers.

Disabling Sleep and Hibernate modes in

Windows 10, 8, and 7
On a Windows operating system, sleep or hibernate modes can be used as alternatives
to a full shutdown of your system. On a system with Matrox DSX installed, these
alternative shutdown states can cause your system to become unstable and must be
disabled.
You can disable Sleep and Hibernate modes from the Windows Control Panel.
1 In Control Panel, choose Hardware and Sound or System and Security >
Power Options.
¦ Note On Windows 10, 8, or 7, Hardware and Sound and System and
Security appear if you are in the default Category view. Otherwise, only Power
Options appears.
2 Under your selected power plan, click Change plan settings, then click
Change advanced power settings.
3 Under Sleep, set Sleep after and Hibernate after to Never.
4 Under Power buttons and lid, set all the options to either Shut down or Do
nothing.
5 Click Apply to save your settings, then click OK.
6 On a Windows 10 or 8 system, click Choose what the power button does.
a Click Change settings that are currently unavailable.
b Under Shutdown settings, clear Turn on fast startup (recommended).
c Click Save changes.

Additional installation information

28

Windows notification area error messages

The DSX.utils setup program is designed to delete any previously-installed Matrox
device drivers found on your system before installing new drivers. When the setup
program deletes the old drivers, Windows detects the change, mistakenly assumes it is
an error, and displays an error message.
Since the old drivers are deleted intentionally as part of the installation, it is
recommended that you ignore the Windows error message, and allow the setup
program to finish installing the new Matrox drivers. If you choose to click the error
message for details, you will see a list of drivers in the process of being installed.
Your DSX card appears as either PCI Device or Multimedia Controller, and its
status is shown as “No driver found”. This status will not change even after the
installation is successful, as Windows verifies driver status sequentially, and the
drivers had already been deleted when the status was updated. Rest assured that all the
required drivers are installed, and your Matrox device will function normally if you
allow the setup program to complete the installation.

Installing the Matrox VFW software codecs on a

system without DSX hardware
The Matrox VFW software codecs let you render and play back Matrox .avi files in
your Video for Windows programs without having to install Matrox DSX.utils and
DSX hardware.
¦ Note If you’ve installed Matrox DSX.utils, you do not need to install the Matrox
VFW software codecs because all the Matrox codecs are automatically installed on
your system during the installation.
The Matrox VFW software codecs are available for download in the “Downloads”
section of the Matrox Support website at www.matrox.com/video/support.

Chapter 4, Installing Your DSX Software for Windows

 5
Installing Your DSX Software for Linux
This chapter explains how to install
the Matrox DSX software, and
update the Matrox DSX firmware
for Linux.
30

Installing the Matrox software

Once you’ve installed your Matrox DSX hardware and properly connected your
devices, you can proceed with the software installation as explained in the following
sections.
¦ Note Refer to the Matrox DSX Release Notes for supported operating systems and
other important information.

Installing libdispatch
Before installing the software installation package (DSX-TopologyUtils.run),
libdispatch must be installed.
¦ Note Follow the appropriate procedure for your operating system when installing
libdispatch.
° To install libdispatch for Ubuntu:
1 If required, uninstall any previously installed version, such as libdispatch0 or
libdispatch-dev.
$ sudo apt-get purge libdispatch0 libdispatch-dev
$ sudo apt-get autoremove
2 Install the libdispatch prerequisites listed at
https://github.com/nickhutchinson/libdispatch.
$ sudo apt-get install libblocksruntime-dev libkqueue-dev
libpthread-workqueue-dev
3 If you have Ubuntu version 12.04, install the Clang compiler version 3.4
available at http://www.llvm.org/. For different Ubuntu versions, go to step 4.
a Update the repository of apt-get by adding the following lines at the end of the
/etc/apt/sources.list file:
$ deb http://llvm.org/apt/unstable/llvm-toolchain-3.6 main
$ deb-src http://llvm.org/apt/unstable/ llvm-toolchain-3.6
main
b Install Clang 3.4 with the following commands:
$ sudo apt-get update
$ sudo apt-get install clang-3.4
The compiler should now be installed in /usr/lib.
c Create two symbolic links to use Clang properly:
$ sudo ln -s /usr/bin/clang-3.4 /usr/bin/clang
$ sudo ln -s /usr/bin/clang++-3.4 /usr/bin/clang++
d Verify that everything works by calling the compiler to get its version using
the following commands:
$ cd

Chapter 5, Installing Your DSX Software for Linux

 31
$ clang -v
$ clang++ -v
4 If you have an Ubuntu version other than 12.04, install the Clang compiler
available at http://www.llvm.org/ with the following command:
$ sudo apt-get install clang
5 Install CMake version 2.8.8 or later available at http://www.cmake.org/.
$ For Ubuntu 12.10 or later:
$ sudo apt-get install cmake
$ For versions earlier than Ubuntu 12.10:
i If required, uninstall any previously installed version of CMake.
$ sudo apt-get purge cmake
ii Download the latest version of CMake and extract the sources to a local
folder. For example, if you are installing CMake version 3.0.1, type the
following:
$ tar xvf cmake-3.0.1.tar.gz
$ cd cmake-3.0.1
$ ./bootstrap
$ make
$ sudo make install
¦ Note To access the newly installed CMake, you must first close your Terminal.
6 Download libdispatch-0.1.3.1.zip available at
https://github.com/nickhutchinson/libdispatch/releases/tag/v0.1.3.1, then build
and install libdispatch as follows:
$ unzip libdispatch-0.1.3.1.zip
$ mkdir libdispatch-0.1.3.1-build && cd
libdispatch-0.1.3.1-build
$ ../libdispatch-0.1.3.1/configure
$ make
$ sudo make install
° To install libdispatch for CentOS 7 or openSUSE 13.1:
1 Install the following:
$ For CentOS 7:
$ sudo -E yum install epel-release
$ sudo -E yum install clang
$ sudo -E yum install cmake
$ For openSUSE 13.1:
$ sudo zypper install clang
$ sudo zypper install cmake

Installing the Matrox software

32

$ sudo zypper install gcc

2 Download libblocksruntime-0.4.1.tar.gz available at
https://github.com/mheily/blocks-runtime/releases, then build and install it as
follows:
$ tar xvf libblocksruntime-0.4.1.tar.gz
$ cd libblocksruntime-0.4.1
$ ./configure
$ make
$ sudo make install
3 Download libpthread_workqueue-0.9.1.tar.gz available at
https://github.com/mheily/libpwq/releases, then build and install it as follows:
$ tar xvf libpthread_workqueue-0.9.1.tar.gz
$ cd libpthread_workqueue-0.9.1
$ ./configure
$ make
$ sudo make install
4 Download libkqueue-2.0.3.tar.gz available at
https://github.com/mheily/libkqueue/releases, then build and install it as follows:
$ tar xvf libkqueue-2.0.3.tar.gz
$ cd libkqueue-2.0.3
$ ./configure
$ make
$ sudo make install
5 In /etc/ld.so.conf.d, create a local.conf file with the text /usr/local/lib, then run
sudo ldconfig.
6 Download libdispatch-0.1.3.1.zip available at
https://github.com/nickhutchinson/libdispatch/releases/tag/v0.1.3.1.
7 Build and install libdispatch as follows:
$ unzip libdispatch-0.1.3.1.zip
$ mkdir libdispatch-0.1.3.1-build && cd
libdispatch-0.1.3.1-build
$ ../libdispatch-0.1.3.1/configure
$ make
$ sudo make install

Chapter 5, Installing Your DSX Software for Linux

 33

Installing the Matrox software installation package

The software installation package (DSX-TopologyUtils.run) will be installed in
/opt/MatroxVideo/DSX.utils and contains the Matrox DSX drivers. Any missing
dependencies will be reported to you before performing the install. Please install any
missing packages to continue.
¦ Note You must install libdispatch, before installing the software installation
package. For more details, see “Installing libdispatch” on page 30.
° To install the software installation package:
1 Before installing the software installation package, you must copy the .run file
locally to your computer.
2 After copying the .run file, make sure that the software installation package is
executable by checking that the execute bit is on using your graphical file
manager or setting it on the Terminal (chmod +x <filename>).
3 To install the software installation package, do one of the following:
a For a typical installation, run the installer with sudo (for example,
sudo ./DSX-TopologyUtils.run), or run it while logged in as the root
user.
b For a silent mode installation, run the installer with sudo or while logged in as
the root user, and add the suffix -- -quiet or -- -q (for example,
sudo ./DSX-TopologyUtils.run -- -quiet). All prompts and
messages are bypassed, and your system is automatically restarted if needed.
Log messages, including errors about dependencies, will appear in the
execution trace.
c For a trial run installation that will exit before the actual installation begins (or
if errors are found), run the installer with the suffix -- -validate or -- -v
(for example, sudo ./DSX-TopologyUtils.run -- -validate).
This trial run allows you to validate the installation package without installing
the software. You may see warning and/or error messages in the execution log.
To validate the trial run installation in silent mode (that is, without prompts or
messages), use the following command:
sudo ./DSX-TopologyUtils.run --noprogress -- -quiet -v

Remarks
• If you update your Linux kernel, you must reinstall DSX-TopologyUtils in order
to rebuild the Matrox kernel drivers with the newer OS kernel distribution.
• In order to update your software installation software to a later version, you must
first uninstall the old version as explained in “Uninstalling the Matrox software.”

Installing the Matrox software

34

Installing the Matrox SDK

The Matrox SDK contains all the header and DSX library files required to develop
applications that use the Matrox DSX hardware, and includes available sample
applications. The Matrox SDK (DSX-TopologySdk.run) will be installed in
/opt/MatroxVideo/DSX.sdk.
° To install the Matrox SDK:
1 Before installing the Matrox SDK, you must copy the .run file locally to your
computer.
2 After copying the .run file, make sure that the Matrox SDK is executable by
checking that the execute bit is on using your graphical file manager or setting it
on the Terminal (chmod +x <filename>).
3 To install the Matrox SDK, run the installer with sudo (for example,
sudo ./DSX-TopologySdk.run), or run it while logged in as the root user.
¦ Note In order to update your Matrox SDK to a later version, you must first uninstall
the old version as explained in “Uninstalling the Matrox software.”

Uninstalling the Matrox software

You can uninstall the DSX software as follows:
• To uninstall the DSX-TopologyUtils package, run the shell script at
/opt/MatroxVideo/DSX.utils/uninstall.sh as root user (or with sudo).
• To uninstall the DSX-TopologySdk package, run the shell script at
/opt/MatroxVideo/DSX.sdk/uninstall.sh as root user (or with sudo).

Chapter 5, Installing Your DSX Software for Linux

 35

Updating the Matrox Firmware

All Matrox DSX cards run firmware (onboard software) that is stored in their
permanent memory. When a Matrox DSX card receives power, its firmware will
execute. The firmware version installed on the card must match the Matrox
DSX-TopologyUtils version installed on the computer system. The Matrox Firmware
Updater is the application used by the setup program (included with
DSX-TopologyUtils) to update the firmware if needed when a newer version of
DSX-TopologyUtils is installed. After the firmware is updated, the Matrox Firmware
Updater will indicate whether a system reboot is required.
Typical uses for the Matrox Firmware Updater are as follows:
Basic setup After you install DSX-TopologyUtils, the setup program verifies if a
Matrox DSX card is installed. If there is a card installed, the Matrox Firmware
Updater is launched to check the version of the card’s firmware and update it, if
required. After this initial firmware update, you must update the DSX card’s firmware
manually, if required.
Basic setup with no card installed When you install DSX-TopologyUtils on a
system with no Matrox DSX card installed, the setup program installs all the
software, but does not run the Matrox Firmware Updater. If you install a Matrox DSX
card at a later time, you must run the Matrox Firmware Updater to update the DSX
card’s firmware, if required.
Replacing Matrox DSX cards Care must be taken when replacing a Matrox DSX
card in a system. If the existing Matrox DSX card is replaced by another card, the
firmware installed on the new card might not match the installed DSX-TopologyUtils
software. In this case, you must run the Matrox Firmware Updater to update the card’s
firmware with the appropriate version (see “Running the Matrox Firmware Updater”
on page 36).
System clones When installing multiple systems it might be useful to clone each
system’s hard disk. Doing so is enough to ensure that the same software is installed on
all systems. However, this does not update the firmware of every Matrox DSX card.
You must run the Matrox Firmware Updater to update the DSX card’s firmware.

Updating the Matrox Firmware

36

Running the Matrox Firmware Updater

The name of the executable is mvDriverFPGAUpdater.exe, and is installed in
/opt/MatroxVideo/DSX.utils/bin. Launch the Matrox Firmware Updater with sudo, or
while logged in as the root user.
Here are the different steps performed by the Matrox Firmware Updater when
launched:
1 Checks for the presence of a Matrox DSX card and displays an error message if
no card is detected.
2 Checks the version of the firmware and displays a message if the firmware is up
to date.
3 Displays a progress bar while updating the firmware (if an update is required).
4 Displays a message after the update and initiates a system reboot or a full system
shutdown.
The firmware is updated. If the firmware update fails, see the section “Enabling safety
recovery mode after a failed firmware update” on page 19 for more information.
The following list describes the different error codes returned by the Matrox
Firmware Updater:
• 0 Indicates that no errors were encountered.
• 4 The application is already running another instance.
• 5 The firmware download driver could not be started (not logged on as an
Administrator).
• 6 Indicates a hardware malfunction during the firmware update (this requires a
powerdown and a restart of the Matrox Firmware Updater).
• 7 Indicates access to the system’s PCI bus has failed, and the Matrox Firmware
Updater cannot check for installed Matrox cards.
• 8 Indicates that an incorrect command-line parameter was provided.
Running the updater in silent mode
When launched with the -silent command line switch, the only thing that the Matrox
Firmware Updater will display to the user is a progress bar while updating the
firmware.
Here are the different steps performed by the Matrox Firmware Updater when
launched with the -silent command-line switch:
1 Checks for the presence of a Matrox DSX card.
2 Checks the version of the firmware.
3 Displays a progress bar while updating the firmware (if an update is required).
4 Restarts your system when the update is complete.

Chapter 5, Installing Your DSX Software for Linux

 37

The firmware is updated. If the firmware update fails, see the section “Enabling safety
recovery mode after a failed firmware update” on page 19 for more information.
Because error messages are not displayed in this mode, the Matrox Firmware Updater
returns error codes to the application instead. Therefore, in order to use the -silent
command-line switch correctly, the Matrox Firmware Updater should be called from
within another application to allow for the monitoring of the error codes and the
initialization of a system reboot if necessary. Otherwise, the firmware update would
not be completed until a system reboot.
The following list describes the different error codes returned by the Matrox
Firmware Updater when launched with the -silent command-line switch:
• 1 Indicates that a system reboot is required (the firmware has been updated).
• 2 The installed firmware is already up to date (no popup).
• 3 No card is detected (no popup).
• 4 The application is already running another instance.
• 5 The firmware download driver could not be started (not logged on as an
Administrator).
• 6 Indicates a hardware malfunction during the firmware update (this requires a
powerdown and a restart of the Matrox Firmware Updater).
• 7 Indicates access to the system’s PCI bus has failed, and the Matrox Firmware
Updater cannot check for installed Matrox cards.
• 8 Indicates that an incorrect command-line parameter was provided.
• 9 Indicates that a system reboot is required.
• 10 Indicates that a full system shutdown is required.
• 11 Indicates that a full system shutdown is required and that the connection to
the external power box must be removed.
• 12 Indicates that the application did not start properly (MFC was not properly
initialized).

Updating the Matrox Firmware

38

Additional installation information

This section includes supporting information that is related to installing the DSX
software.

Disabling suspend mode

On a Linux operating system, suspend mode can be used as an alternative to a full
shutdown of your system. On a system with Matrox DSX installed, this alternative
shutdown state can cause your system to become unstable and must be disabled.
You can disable Suspend mode in Linux as follows:
1 Add the kernel options “acpi=off apm=off” to the
GRUB_CMDLINE_LINUX_DEFAULT line in the /etc/default/grub file as root user
or with sudo.
2 In a shell, run the command update-grub as root user or with sudo.

Chapter 5, Installing Your DSX Software for Linux

 6
Monitoring Your DSX System in Windows
This chapter explains how to use
X.info to display important details
about your DSX system and
installed hardware in Windows.
40

Overview
Matrox X.info lets you display information about your Matrox DSX system and
installed hardware in Windows, and provides warnings when certain problems arise
(for example, when the temperature of one of your DSX cards exceeds the maximum
operating temperature).

Using X.info to display DSX information

Matrox X.info runs continuously to monitor your system, whenever your computer is
turned on. You can open Matrox X.info to display monitoring details by
double-clicking the icon on your Windows taskbar or clicking the icon on
your Windows taskbar and selecting Open X.info.
¦ Note If you do not see the icon, check your taskbar properties and make sure that
you’re showing the icon for Matrox X.info.

Displaying system information

To display information about your Matrox DSX system, select System from the
Display Information About list. On this page, you can see Install Information,
such as the install path and version of DSX.utils. You can also create an HTML log
file of your system information, which can be useful for troubleshooting. To create
this log, use the Browse button under System Information Log to select the path

Chapter 6, Monitoring Your DSX System in Windows

 41

and name of the log, then click Create. If Open file after scan is selected, the
HTML system log opens after it is created.

Using X.info to display DSX information

42

Displaying hardware information

To display information about all of the Matrox DSX hardware installed in your
system, select Hardware from the Display Information About list. Each DSX card
is represented by a tab.
Click the card’s tab to display a page with hardware information (for example, serial
number and production date). You can also monitor the current and maximum
temperature for each hardware component.

¡ Important Whether or not you have opened Matrox X.info, if one or more of your
DSX hardware components exceeds the maximum operating temperature, you’ll
receive a warning message with further instructions (see “Error notification” on
page 43).

Chapter 6, Monitoring Your DSX System in Windows

 43

Monitoring your DSX hardware operating

temperatures
As shown in the X.info Hardware section, the current and maximum temperatures
for your DSX hardware components are displayed. To avoid damage to your DSX
components and/or computer system, make sure that you don’t operate your DSX
components at or near the maximum temperature for a prolonged period of time. You
should target your DSX hardware to operate at least 20°C below the maximum
operating temperature.
You should monitor the temperature of your DSX hardware components periodically
and take measures as needed to lower the room temperature and/or improve the
ventilation in your DSX system. For details on how to ensure that your system is
properly ventilated, see “Plan for adequate ventilation” on page 6.

Error notification
X.info provides temperature warnings and warnings for other possible hardware
problems. Once X.info has detected a hardware problem, the Matrox X.info
Notification dialog box will be displayed to give you details of the problem and
further instructions. You will not be able to close this dialog box until the problem has
been resolved.

Using X.info to display DSX information

44

Your notes

Chapter 6, Monitoring Your DSX System in Windows

 7
Monitoring Your DSX System in Linux
This chapter explains how to use
mveXinfo to display important
details about your DSX system
and installed hardware in Linux.
46

Overview
The Matrox mveXinfo program lets you display information about your Matrox DSX
system and installed hardware in Linux. It also displays warnings when certain
problems arise (for example, when the temperature of one of your DSX cards exceeds
the maximum operating temperature).

Using mveXinfo to display DSX information

The Matrox mveXinfo program is located at
/opt/MatroxVideo/DSX.utils/bin/mveXinfo.exe and can be called anytime to display
system information, hardware information, and your DSX hardware operating
temperatures as shown in the following example output:

Install information
-------------------
Matrox DSX.utils Version: 9.5.0.16674
Matrox DSX.utils Path: /opt/MatroxVideo/DSX.utils
Matrox DSX.sdk Version: 9.5.0.16674
Matrox DSX.sdk Path: /opt/MatroxVideo/DSX.sdk

DSX LE4
-------------------
Serial Number: A517880
Production Date: 2014-11-13
Primary FPGA: 0.1.3
EEPROM Revision: 1.4
Memory Size: 1024 MB
PCI Bus Info: PCI-E Gen2 X8
Hardware Model: DSXLE4L/44/550
SDI In: 4 Out: 4 AES/EBU In:0 Out: 0

Temperature:
FPGA: 44.0 o C (111.3 o F), Max 80.0 o C (176.0 oF)

Chapter 7, Monitoring Your DSX System in Linux

 47

The Matrox mveXinfo program does not run in the background and must be called to
display the current information. You can create an HTML report of your DSX system,
which can be useful for troubleshooting, by typing the following on the command
line:
$ ./mveXinfo.exe [-g[FILE]]
Where:

[-g] Generates the DSX system report.

[FILE] Filename of the DSX system report. The default filename
is ./dsxSystemInfo.html.

If you would like to view a list of all the possible arguments, type the following on the
command line:
$ ./mveXinfo.exe -h

Monitoring your DSX hardware operating

temperatures
To avoid damage to your DSX components and/or computer system, make sure that
you don’t operate your DSX components at or near the maximum temperature for a
prolonged period of time. You should target your DSX hardware to operate at least
20°C below the maximum operating temperature.
You should monitor the temperature of your DSX hardware components periodically
and take measures as needed to lower the room temperature and/or improve the
ventilation in your DSX system. For details on how to ensure that your system is
properly ventilated, see “Plan for adequate ventilation” on page 6.

Error notification
For error notifications in Linux, refer to the Matrox DSX Topology API for
information on how to implement the code in your application to receive notifications.

Using mveXinfo to display DSX information

48

Your notes

Chapter 7, Monitoring Your DSX System in Linux

 A
DSX Specifications
This appendix provides
specifications for DSX hardware.
50

DSX LE4 FH card

¦ Note The particular inputs and outputs may vary depending on the model and
configuration of your DSX LE4 FH card.

General
PCI interface ½-length, full-height PCI Express Gen2 x8 card
Regulatory compliance FCC Class A, CE Mark Class A, ACMA Class A,
RoHS Directive 2002/95/EC
Nominal card dimensions Card 16.82 cm × 11.1 cm (6.62” × 4.38”)
Card including full-height bracket and connectors
18.11 cm × 12.65 cm (7.13” × 4.98”)
Overall thickness including components 2.16 cm (0.85”)

Dimensions
The dimensions for the Matrox DSX LE4 FH card are as shown in the following
illustration:

Appendix A, DSX Specifications

 51

Typical operating voltages and current

consumption
Voltage +3.3 V +12 V
Current 1.0 A 1.2 A
Total power consumption: 18.0 watts (may vary depending
on your DSX LE4 FH card model and system configuration).

Connector types
• SDI Video: HD-BNC connector.

Video input signals

Signal Type Qty Specification Impedance
SD-SDI/HD-SDI/ 8/12 Compliant with 75 Ω
3G-SDI SMPTE 259M/SMPTE 292M/
SMPTE 424M
Reference In 1 • NTSC 286 mV as per SMPTE 75 Ω1
170M
• PAL 300 mV as per ITU-R
BT.624-4
• HD Tri-level sync 600 mVp-p
as per SMPTE 274M/296M
1
Can be set to 75 Ω termination using the miniature SW1 switch on the card (see
“Installing your DSX LE4 card” on page 15).

Video output signals

Signal Type Qty Specification Impedance
SD-SDI/HD-SDI/ 8/12 Compliant with 75 Ω
3G-SDI SMPTE 259M/SMPTE 292M/
SMPTE 424M

Environmental specifications
• Minimum/maximum room operating temperature1: 0 to 55º C
• Minimum/maximum storage temperature: –40 to 75º C
• Maximum altitude for operation: 3,000 meters
• Maximum altitude for transport: 12,000 meters

1
This temperature range assumes that the hardware components on the card don’t exceed the
maximum operating temperature as explained in “Monitoring your DSX hardware operating
temperatures” on page 43 or page 47.

DSX LE4 FH card

52

• Operating humidity: 20 to 80% relative humidity (non-condensing)

• Storage humidity: 5 to 95% relative humidity (non-condensing)
¡ Important To avoid damage to your DSX components and/or computer
system, make sure that you don’t operate your DSX cards at or near the
maximum operating temperature for a prolonged period of time (see “Monitoring
your DSX hardware operating temperatures” on page 43 or page 47 for more
information).

DSX LE4 LP card

¦ Note The particular inputs and outputs may vary depending on the model and
configuration of your DSX LE4 LP card.

General
PCI interface ½-length, ½-height PCI Express Gen2 x8 card
Regulatory compliance FCC Class A, CE Mark Class A, ACMA Class A,
RoHS Directive 2002/95/EC
Nominal card dimensions Card 16.87 cm × 6.91 cm (6.64” × 2.72”)
Card including low-profile bracket and connectors
18.11 cm × 7.62 cm (7.13” × 3.0”)
Card including full-height bracket and connectors
18.11 cm × 12.09 cm (7.13” × 4.76”)
Overall thickness including components 2.16 cm (0.85”)

Dimensions
The dimensions for the Matrox DSX LE4 LP card are as shown in the following
illustration:

Appendix A, DSX Specifications

 53

Typical operating voltages and current

consumption
Voltage +3.3 V +12 V
Current 1.0 A 1.2 A
Total power consumption: 18.0 watts (may vary depending
on your DSX LE4 LP card model and system configuration).

Connector types
• SDI Video: HD-BNC connector.

Video input signals

Signal Type Qty Specification Impedance
SD-SDI/HD-SDI/ 4/8 Compliant with 75 Ω
3G-SDI SMPTE 259M/SMPTE 292M/
SMPTE 424M
Reference In 1 • NTSC 286 mV as per SMPTE 75 Ω1
170M
• PAL 300 mV as per ITU-R
BT.624-4
• HD Tri-level sync 600 mVp-p
as per SMPTE 274M/296M
1
Can be set to 75 Ω termination using the miniature SW1 switch on the card (see
“Installing your DSX LE4 card” on page 15).

Video output signals

Signal Type Qty Specification Impedance
SD-SDI/HD-SDI/ 4/8 Compliant with 75 Ω
3G-SDI SMPTE 259M/SMPTE 292M/
SMPTE 424M

DSX LE4 LP card

54

Environmental specifications
• Minimum/maximum room operating temperature1: 0 to 55º C
• Minimum/maximum storage temperature: –40 to 75º C
• Maximum altitude for operation: 3,000 meters
• Maximum altitude for transport: 12,000 meters
• Operating humidity: 20 to 80% relative humidity (non-condensing)
• Storage humidity: 5 to 95% relative humidity (non-condensing)
¡ Important To avoid damage to your DSX components and/or computer
system, make sure that you don’t operate your DSX cards at or near the
maximum operating temperature for a prolonged period of time (see “Monitoring
your DSX hardware operating temperatures” on page 43 or page 47 for more
information).
¦ Note The particular inputs and outputs may vary depending on the model and
configuration of your DSX LE4 LP card.

General
PCI interface ½-length, ½-height PCI Express Gen2 x8 card
Regulatory compliance FCC Class B, CE Mark Class B, RCM Class B,
RoHS Directive 2002/95/EC
Nominal card dimensions Card 16.82 cm × 6.91 cm (6.62” × 2.72”)
Card including low-profile bracket and connectors
18.01 cm × 7.62 cm (7.09” × 3.0”)
Card including full-height bracket and connectors
18.01 cm × 12.09 cm (7.09” × 4.76”)
Overall thickness including components 1.9 cm (0.75”)

1
This temperature range assumes that the hardware components on the card don’t exceed the
maximum operating temperature as explained in “Monitoring your DSX hardware operating
temperatures” on page 43 or page 47.

Appendix A, DSX Specifications

 B
DSX Technical Support
This appendix explains how you
can register your DSX product and
obtain technical support.
56

Registration
You can register your Matrox DSX product on our web site at
www.matrox.com/video.
¡ Important Only registered users are entitled to technical support, software updates,
access to our user forums, and special promotional offers.

DSX OEM technical support

As a Matrox DSX user, you have several sources for technical support.

DSX applications engineering

If you have a problem or question that you’re unable to solve by referring to your
DSX documentation, please contact your Matrox DSX representative. He or she
should be able to help you correct any installation or system configuration problem.
If your representative is unable to solve your problem, contact our Matrox
applications engineering department for further information and assistance.

Contacting us by telephone
Telephone Worldwide ...................................................... (514) 685-7230 ext. 2841

Matrox Video Products Developer Forum

The Matrox Video Products Developer Forum at
http://forum.matrox.com/videodev is an online forum that provides users of Matrox
video products with access to product release information, software updates, and
technical support. It also gives participants an opportunity to exchange information
and share technical expertise with other Matrox developers.
¡ Important Only registered users are allowed on this forum.

Appendix B, DSX Technical Support

 Index
A G
AES/EBU audio cable Genlock termination switch 15
Matrox DSX LE4 FH connection 10 GPI cable bracket
Audio cable Matrox DSX LE4 FH
connecting to Matrox DSX LE4 FH 10 circuit connection 14
connecting 12
C connecting external devices 13
Card installation connector pinouts 13
Matrox DSX LE4 15
safety precautions 5 H
Configuring inputs and outputs 18 Hardware information
displaying with mveXinfo 46
D displaying with X.info 42
Dongle upgrade procedure Heat buildup problems 6
about 19
DSX LE4 L
See Matrox DSX LE4 libdispatch
DSX software for Centos 7 31
installing for openSUSE 13.1 31
in Linux 30 for Ubuntu 30
in Windows 22 LTC (Linear Time Code)
removing connecting LTC cable to Matrox DSX LE4 FH 10
in Linux 34
in Windows 24 M
DSX technical support 56 Matrox
contacting us 56
DSX.sdk
See Matrox DSX.sdk Matrox DSX
overview 2
DSX.utils
registration 56
See Matrox DSX.utils
system recommendations 2
DSX-TopologySdk
technical support 56
See Matrox DSX-TopologySdk
validated systems and storage devices 2
DSX-TopologyUtils
Matrox DSX LE4
See Matrox DSX-TopologyUtils
configuring inputs and outputs 18
E connecting reference input cable 17
Error notification connecting video cables 17
with X.info 43 dongle upgrade procedure 19
installing 15
F safety recovery mode 19
Firmware update
during installation 22
safety recovery mode 19
58
Matrox DSX LE4 FH Monitoring your system
connecting audio cable 10 with mveXinfo 46
connecting external devices to GPI cable bracket 13 with X.info 40
connecting LTC cable 10 mvDriverFPGAUpdater.exe
connecting to GPI cable bracket 12 See Matrox Firmware Updater
GPI cable bracket circuit connection 14 mveXinfo
GPI connector pinouts 13 See Matrox mveXinfo
specifications 50
Matrox DSX LE4 LP P
specifications 52, 54 Power management settings 4
Matrox DSX.sdk configuring in computer BIOS 4
installing 23 configuring in Linux 5
removing 24 configuring in Windows 4
Matrox DSX.utils
installing 22
R
Registering your DSX product 56
removing 24
Matrox DSX-TopologySdk S
installing 34 Safety recovery mode, enabling 19
removing 34 Silent mode
Matrox DSX-TopologyUtils for installing Matrox software in Linux 33
installing 33 for installing Matrox software in Windows 23
removing 34 for Matrox Firmware Updater 26, 36
Matrox Firmware Updater Software installation
about 24, 35 libdispatch
error codes for CentOS 7 31
in Linux 36, 37 for openSUSE 13.1 31
in Windows 26 for Ubuntu 30
launching Matrox DSX.sdk 23
in Linux 36 Matrox DSX.utils 22
in Windows 25 Matrox DSX-TopologySdk 34
Matrox mveXinfo Matrox DSX-TopologyUtils 33
about 46 Matrox VFW software codecs 28
monitoring temperatures 47 overview 22, 30
using 46 System information
using to display information 46 displaying with mveXinfo 46
Matrox VFW software codecs displaying with X.info 40
installing 28
removing 24 T
Matrox X.info Technical support 56
about 40 Temperatures
error notification 43 monitoring with mveXinfo 47
hardware information 42 monitoring with X.info 43
monitoring temperatures 43
system information 40 U
using 40 Upgrade procedure
using to display information 40 See Dongle upgrade procedure

Index
 59

V
Validated systems and storage devices 2
Ventilation 6
Video cable connections
Matrox DSX LE4 17
Video for Windows software codecs
installing 28

W
Warranty i

X
X.info
See Matrox X.info

Index
60

Your notes

Index
 Compliance Statements
(for all DSX cards except X.264 and X.open)
USA
FCC Compliance Statement
Remark for the Matrox hardware products supported by this guide
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
WARNING
Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user’s authority to operate this equipment. The use of
shielded cables for connection of equipment and other peripherals to the card is required to meet FCC requirements.

Canada
(English) Industry Canada Compliance Statement
CAN ICES-3 (A)/NMB-3 (A)
Remark for the Matrox hardware products supported by this guide
These digital devices do not exceed the Class A limits for radio noise emission from digital devices set out in the Radio Interference Regulation of Industry Canada.
(Français) Conformité avec les exigences du ministère de l’Industrie Canada
CAN ICES-3 (A)/NMB-3 (A)
Remarque sur les produits matériels Matrox couverts par ce guide
Ces appareils numériques n’émettent aucun bruit radioélectrique dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le Règlement sur le
brouillage radioélectrique édicté par Industrie Canada.

Europe
(English) European user’s information – Declaration of Conformity
Remark for the Matrox hardware products supported by this guide
These devices comply with EC Directive 2006/95/EC for a Class A digital device. They have been tested and found to comply with EN55022/CISPR22 and EN55024/CISPR24. In
a domestic environment these products may cause radio interference in which case the user may be required to take adequate measures.To meet EC requirements, shielded cables
must be used to connect equipment and other peripherals to the card. These products have been tested in a typical class A compliant host system. It is assumed that these products
will also achieve compliance in any class A compliant system.
(Français) Informations aux utilisateurs Européens – Déclaration de conformité
Remarque sur les produits matériels Matrox couverts par ce guide
Ces unités sont conformes à la directive communautaire 2006/95/EC pour les unités numériques de classe A. Les tests effectués ont prouvé qu’elles sont conformes aux normes
EN55022/CISPR22 et EN55024/CISPR24. Le fonctionnement de ces produits dans un environnement résidentiel peut causer des interférences radio, dans ce cas l’utilisateur peut
être amené à prendre les mesures appropriées. Pour respecter les impératifs communautaires, les câbles de connexion entre l’équipement ou autres périphériques et la carte doivent
être blindés. Ces produits ont été testés dans un système hôte typique compatible classe A. On suppose qu’ils présenteront la même compatibilité dans tout système compatible
classe A.
(Deutsch) Information für europäische Anwender – Konformitätserklärung
Anmerkung für die Matrox Hardware-Produktunterstützung durch dieses Handbuch
Diese Geräte entsprechen EC Direktive 2006/95/EC für ein digitales Gerät Klasse A. Sie wurden getestet und entsprechen demnach EN55022/CISPR22 und EN55024/CISPR24. In
einer Wohnumgebung können diese Produkte Funkinterferenzen erzeugen, und der Benutzer kann genötigt sein, entsprechende Maßnahmen zu ergreifen. Um EG-Anforderungen zu
entsprechen, müssen zum Anschließen des ausrüstung und anderer Peripheriegeräte an die Karte abgeschirmte Kabel verwendet werden. Diese Produkt wurden in einem typischen,
der Klasse A entsprechenden, Host-System getestet. Es wird davon ausgegangen, daß diese Produkte auch in jedem Klasse A entsprechenden System entsprechend funktionieren.
(Italiano) Informazioni per gli utenti europei – Dichiarazione di conformità
Nota per i prodotti hardware Matrox supportati da questa guida
Questi dispositivi sono conformi alla direttiva CEE 2006/95/EC relativamente ai dispositivi digitali di Classe A. Sono stati provati e sono risultati conformi alle norme EN55022/
CISPR22 e EN55024/CISPR24. In un ambiente domestico, questi prodotti possono causare radiointerferenze, nel qual caso all’utente potrebbe venire richiesto di prendere le misure
adeguate. Per soddisfare i requisiti CEE, l’apparecchiatura e le altre periferiche vanno collegati alla scheda grafica con cavi schermati. Questi prodotti sono stati provati in un tipico
sistema host conforme alla classe A. Inoltre, si dà per scontato che questi prodotti acquisiranno la conformità in qualsiasi sistema conforme alla classe A.
(Español) Información para usuarios europeos – Declaración de conformidad
Observación referente a los productos de hardware de Matrox apoyados por este manual
Estos dispositivos cumplen con la directiva de la CE 2006/95/EC para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que
cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24. En entornos residenciales, estos productos pueden causar interferencias en las comunicaciones por radio; en tal
caso el usuario deberá adoptar las medidas adecuadas. Para satisfacer las disposiciones de la CE, deberán utilizarse cables apantallados para conectar el equipo y demás periféricos a
la tarjeta. Estos productos han sido sometidos a prueba en un típico sistema anfitrión que responde a los requisitos de la clase A. Se supone que estos productos cumplirán también
con las normas en cualquier sistema que responda a los requisitos de la clase A.
www.matrox.com/video