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Konica Minolta Business Solutions Vietnam Co.,: Service Report

This service report summarizes a service call made by Konica Minolta to repair a copier/printer for a toy company in Hai Phong, Vietnam. A technician replaced the document feeder due to a paper jam issue. The service report details the customer and contract information, meter readings, spare parts inventory, problem diagnosis and resolution. It was signed by the technician after correcting an incorrect serial number on the report.

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Ivan Corleone
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73 views1 page

Konica Minolta Business Solutions Vietnam Co.,: Service Report

This service report summarizes a service call made by Konica Minolta to repair a copier/printer for a toy company in Hai Phong, Vietnam. A technician replaced the document feeder due to a paper jam issue. The service report details the customer and contract information, meter readings, spare parts inventory, problem diagnosis and resolution. It was signed by the technician after correcting an incorrect serial number on the report.

Uploaded by

Ivan Corleone
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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KONICA MINOLTA BUSINESS SOLUTIONS VIETNAM CO.

,
Head Office: Unit 3, 8th Fl., Bitexco Financial Tower, 2 Hai Trieu St., Dist. 1,, HCMC, Vietnam- Tel: +84 (028)
3915 4242, Fax: +84 (028) 3915 3670
Branch Office: ,

E-Mail: info.bvn@konicaminolta.com - Website: https://www.konicaminolta.com/vn-vi/

SERVICE REPORT
Customer Details Contract Details Service Report
Customer Code A3010854 Call Date 08/04/2022 Service Report 127456 / 257417

Customer Name Công ty TNHH Toyoda Gosei Hải Call Time 12:03 UTC+7 Ticket Type CM for Local
Phòng

Contact Name Technician Nam Vu Thanh Serial Number A795041001108

Contact Email Equipment 60030711

Telephone Number Model Number 758 COPIER/PRINTER

Customer Lô M & K, Khu Công Nghiệp Nomura - Hải Phòng, Xã An Hưng, Huyện An Dương, Thành phố Hải

Service Task MCC2 - thay tách giấy DF hàng DP

Meter Reading Details Other Info Rebate Copies


Counter Type Previous/Current Toner Level (%) Counter Name Type Rebate
BBWA4_S S 6614645 / 6614645
C: 0 K: 0
M: 0 Y: 0

Spare Toner (Qty.)

C: 0 K: 0
M: 0 Y: 0

Causes & Resolutions


Visit Code 30 - CM

Problem Code L01 Paper JAM


Action Code 18 Replacement of worn or faulty item / replacement of faulty item prior to
Fault Code H1 Document Feeder / Handler

Problem Comments kẹt giấy

Resolution Comments thay tách giấy

Customer Signature

Nhầm mã máy (A795041001108)

Private & Confidential

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