2.3.

02 Question Structures

Structure 1
Who is/are/was/were + noun? 2-1-02

Q Who is the woman?

A She is my new secretary.

Possible responses:
Her name is Jessica.
She is the manager of the Maintenance Department.
I have no idea./I am not sure.

Test-Taking Strategies

Pay attention to the phrase Who is and, especially, the noun or pronoun after it, which
primarily refers to a person, his/her title or position such as man, woman, member,
supervisor, intern, receptionist, guest, etc. Most often, the present simple tense (is/are) is
used, but sometimes the past simple tense (was/were) may also be used.

Check-up

Listen and choose the correct response to each of the questions below.

1. Who is the new receptionist?

(A) I have no idea. (B) It’s on my desk.

2. Who is the person in charge of payroll?

(A) That is Mrs. Smith. (B) Once a year.

3. Who is the woman sitting next to Mr. Thomas?

(A) She can do everything.
(B) She is the manager of the Maintenance Department.

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Structure 2
Who + verb (present tense/past tense) + object? 2-1-03

Q Who has this month’s sales report?

A I have it right here.

Possible responses:

Michael is taking care of it.

It’s on my desk.
My manager should know it.
I gave it to your secretary.

Test-Taking Strategies

Listen to the verbs and their objects. Also pay attention to their tenses and the
pronunciation of the past forms.
When the verb have in the question carries the meaning of possession (as the verb
own), the answer might refer to a location.
Who has the key?
-> It’s on the shelf.
The correct response may repeat the same past verb as the one in the question or use
the auxiliary verb did to replace it, e.g. "person’s name/title/position + did", or “I think it
was + person’s name/title/position".
Who told you to cancel the appointment?
-> My manager did. /1 think it was Mr. Ford.

Check-up

Listen and choose the correct response to each of the questions below.

1. Who left this file in the meeting room?

(A) You’re right . (B) I did.

2. Who handles the complaints about shipping costs?

(A) Michael takes care of them. (B) We only take cash.

3. Who called you early this morning?

(A) It was Mr. Ford. (B) In the kitchen

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Structure 3
2-1-04
Who will + bare infinitive/be + V-ing?
Who is going to + bare infinitive?
Who is supposed to + bare infinitive?

Q Who will replace Ms. Clinton after she retires?

A Mr. Chang, our marketing manager.

Possible responses:

Mr. Washington will.

Someone from the Washington office will.
They haven’t found anyone yet.

Test-Taking Strategies

These questions ask about what will happen in the future. You should pay attention to the
verbs after the word will or the phrase be going to/be supposed to. Besides, the speaker
may not clearly pronounce the phrase Who will, but he/she will use the contracted form
Who’ll.

The correct responses will contain the future tenses such as will/be going to/be V-ing.
Some¬times, modal verbs like can/could/have to may also be used in the correct responses.
Also, verbs in the past simple or present perfect tense may be seen in the correct
responses. I thought it was you.
-> The past simple tense can be used to express a guess.
We have not decided yet.
-> When the listener is not sure about the answer, I have no idea or I am not sure is also
commonly used.

Check-up

Listen and choose the correct response to each of the questions below.

1. Who will inform the employees of the schedule changes?

(A) Mr. Washington will. (B) At the hospital.

2. Who is going to work on the design project?

(A) That’s fine . (B) We have not decided yet.

3. Who is supposed to pick up this document?

(A) I think I can. (B) Yes, usually.

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 Practice - Questions with Who (1)
Listen to the questions and responses below and choose the correct response to each
question. Then, listen again and fill the missing words in the gapped questions and
responses. 2-1-05

Practice A Practice B
1. Who is the woman? 1. Who……………... the………………….?
(A) She is………..…….new………….. (A) The reception is…………..…………….
(B) She is……………….with her client. (B) Mr. Robinson and………………………
client ...................... did.

2. Who organized the reception? 2. Who is supposed to……………………..

(A) That would be the…………………… the…………………………..?
……………………………… (A) Please……………it ……………..me
(B) The………………..…is complicated. (B) My office is………………………..the
organize reception…… complicated ……………………………..

3. Who is supposed to pay the bill? 3. Who………………..the…………………?

(A) The ………………………….is (A) She is the…………………..
…………………………………… (B) She is………………………………….
(B) The Maintenance Department is…. her…………………..
…………………………………………..it.
bill Maintenance Department 4. Who…………………………..the annual
……………………………….?
4.Who will organize the annual meeting? (A)……………………a…………………...
(A) I………………no………………….. (B) The Planning Department is……………
(B)…………………a…………………... …….……………………it.
annual meeting annual Planning Department

5. Who has a copy of the contract? 5. Who……………………………………...

(A) I’m .................................................. …. the copy machine?
(B) I…………….. it to your ..................... (A) A technician………………………….it
copy contract tomorrow.
(B)…………….the……………….across the
6. Who is going to repair the copy street.
machine? technician
(A) ……………..the coffee shop………..
the street. 6. Who…………..…a……………….of the
(B) …………..Steven…………………the contract?
maintenance office. (A) I’m……………………….now.
repair copy machine (B) Mr. Smith………………………….it.

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Structure 4 2-1-06

Who is + V-ing + object?

Q Who is giving the sales presentation?

A I think Mr. Gomez is.

Possible responses:

I said I would.
I have asked Robert to do it.
I thjnk ThompSon is scheduled to.
One of my colleagues will.

Test Taking Strategies

Listen to the verbs in -ing form and their objects coming after the phrase Who is.
Especially, try to understand the meanings of these verbs in the questions.
The structure be + V-ing indicates not only what is happening at present but also what will
happen in the near future. Therefore, you may find be going to/will/would in the correct
responses.

Check up

Listen and choose the correct response to each of the questions below.

1. Who is giving the presentation at today’s meeting?

(A) On the radio. (B) I said I would.

2. Who is looking into the problems with the computer?

(A) I asked Robert to do it. (B) About five months.

3. Who is driving you to the airport?

(A) One of my colleagues will. (B) That’s true.

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Structure 5 2-1-07

Who is in charge of + noun phrase/gerund phrase?

Who is responsible for + noun phrase/gerund phrase?

Q Who is in charge of hiring new employees?

A That’s personnel manager’s job.

Possible responses:

That would be Mr. Taylor.

Mr. Thompson, the personnel director.
That’s my job.

Test-Taking Strategies

Pay attention to the noun phrase/gerund phrase after Who is in charge of/responsible for.
The correct responses will primarily mention a person’s name, title, or position, using the
common structure "That would be + person’s name/title/position”.
Beware of distractors using repeated words or similar sounding words as those in the
questions.

Check-up

Listen and choose the correct response to each of the questions below.

1. Who is in charge of making hiring decisions?

(A) It’s his report. (B) Mr. Thompson, the personnel director.

2. Who is responsible for setting up the tables for the meeting?

(A) At a local hotel. (B) That would be Mr. Taylor.

3. Who is responsible for purchasing office supplies?

(A) That’s my job. (B) That’s a good idea.

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Structure 6 2-1-08
Who should / can + subject + bare infinitive?
Who did / do /does + subject + bare infinitive?

Q Who should I submit this report to?

[= To whom should I submit this report?]
A Ask the secretary.

Possible responses:

The secretary will let you know.

You can give it to Mr. Johnson in the Planning Department.
I am not sure.

Test-Taking Strategies

Note that the subject in these structures is usually in the first or third person singular form.
The bare infinitives that are commonly seen include ask, call, contact, give, submit, report,
tell, talk to, talk about, speak to, address.
The correct responses usually refer to a person’s name, title, position, or a place.
Importantly, while listening, you must understand the question as its correct response may
be short and indirect.

Check-up

Listen and choose the correct response to each of the questions below.

1. Who should I ask for the annual sales report?

(A) I am not sure. (B) At about 9 a.m.
2. Who did you give the document to?
(A) To Mr. Kim in the Sales Department. (B) I don’t know him at all.
3. Who does this laptop belong to?
(A) Yes, it’s very interesting. (B) Mark in the R&D Department, I think

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Practice - Questions with Who (2)
Listen to the questions and responses below and choose the correct response to each
question.
Then, listen again and fill the missing words in the gapped questions and responses. 2-1-09

Practice A Practice B
1. Who is driving you to the train station? 1. Who is in………………of the…………..
(A) It…………………………10 minutes. Department?
(B) I……………………a taxi. (A) ………………………..be Ms. Elliot.
drive A to B (B) I………………........so

2. Who should I contact to confirm the 2. Who does this handbag………………….

reservation? …………..?
(A) ……………………….the receptionist (A) It’s…………………………Jane’s.
(B) I……………….a……………. for this (B) It’s very……………………….
weekend. 3. Who should I…………………………..
contact confirm receptionist confirm the reservation?
Reservation (A) I reserved a…………………………..
(B)………………..this…………………
3.Who does this handbag belong to? reserve
(A) It would…………………………………
(B) I am not…………………………………. 4. Who is………………………………the
belong to …………………….tonight?
(A) The……………………………..in the
4.Who is in charge of the Planning Marketing Department.
Department? (B) The……………………………… at 10.
(A) Mr. Kent is…………………….……that. Marketing Department
(B) I…………………….so.
5. Who is………………you to the……….
5.Who is responsible for hiring salespeople? …………………?
(A) You…………………………………….. (A) It will………………………..
any higher. (B) Johnson will………..……………….
(B) Mr. Conner usually……………………… with……………….
…………………………………that.
hire salespeople 6. Who is………………for………………..
salespeople?
6.Who is coming to the party tonight? (A) You……………………………there be.
(A) Some……………………………from my (B ………………….would be the personnel
college. personnel
(B) It is a ……………. party.
college

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Lesson 4 Questions with Who

2.4.01 Common vocabulary

First, listen to the words in the box. Then, listen and fill the missing words in the gapped
questions and responses below. 2-1-10

Verbs

address handle
ask for lead
assign organize
attend present
authorize repair
conduct review
design revise
give take over

[Check-up 1]

1. A: Who will……………………the reception?

B: My team will prepare it.
reception
2. A: Who is going to …………………….. the proposal?
B: Mr. Kent will do it.
proposal
3. A: Who was…………………………. to the marketing team?
B: I have no idea.
4. A: Who is supposed to……………………….the sales pitch at the staff meeting?
B: We have not decided yet.
sales pitch
5. A: Who should I …………………..this letter to?
B: To the sales manager.

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Titles/Positions/Departments
president Public Relations Department
chief executive officer (CEO) Customer Service Department
executive officer Marketing Division
director Accounting Department
manager Sales Department
assistant manager Personnel Department
supervisor Human Resources Department
secretary Shipping Department

[Check-up 2]
1. A: Who is in charge of the……………………………….now?
B: The former……………………………………., Mr. Johnson.
2. A: Who will be attending the meeting?
B: Some of the…………………………………..
3. A: Who should I send this file to?
B: Mr. Gomez in the………………………………….
4. A: Who is giving a presentation at tomorrow’s meeting?
B: Our ……………………………………, Mr. Watson.
give a presentation
5. A: Who handles complaints regarding deliveries?
B: The……………………………………………, I think.
complaint regarding delivery

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2.4.02 Practice with possible questions
Listen and choose the correct response to each of the questions. 2-1-11

1. (A) (B)
2. (A) (B)
3. (A) (B)
4. (A) (B)
5. (A) (B)
6. (A) (B)
7. (A) (B)
8. (A) (B)
9. (A) (B)
10. (A) (B)

2.4.03 Practice with TOEIC Actual questions 2-1-12

Listen and choose the best response to each of the questions.

1. (A) (B) (C)

2. (A) (B) (C)
3. (A) (B) (C)
4. (A) (B) (C)
5. (A) (B) (C)
6. (A) (B) (C)
7. (A) (B) (C)
8. (A) (B) (C)
9. (A) (B) (C)
10. (A) (B) (C)
11. (A) (B) (C)
12. (A) (B) (C)
13. (A) (B) (C)
14. (A) (B) (C)
15. (A) (B) (C)

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Lesson 5 Questions with Where
2.5.01 Overview
The question word Where is used to ask about the location, place or direction of people or
things.
• Most correct responses have the structure preposition + noun/noun phrase of location /
place.
• Below are common prepositions used in responses to the questions with Where:

In the desk drawer.

in + area/place In the storage room.
In Singapore.
at + building/place At the conference center.
At the comer of the street
On the second floor.
on + (building) floor/furniture/street On Ms. Smith’s desk.
On Main Street
to + destination To the head office
from + source From the supply cabinet.
next to/near + location Next to the grocery store.
Near the park.
across + street Right across the street.
in front of + building In front of the bank.

• Sometimes, the correct response does not mention a specific location, but it indicates a person
who has a certain object.
Where is the monthly sales report?
—> Mr. Jackson has it.

Example Listen and choose the best response to the question. 2-2-01
Where is your new office building?
(A) At the end of King Street.
(B) Yes, that’s my job.
(C) I worked for five years.

It is impossible to choose a response starting with Yes/No for a question with the question
word Where. Therefore, response (B) is wrong. Response (C) entraps you by using the word
work which has a connection with office while the meaning of the whole statement is irrelevant
to the question. Only response (A) mentions a specific street name, which corresponds to the
question.

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2.5.02 Question Structures
Structure 1 2-2-02

Where is / are + noun /noun phrase?

Where is the nearest/closest + noun/noun phrase?

Q: Where is your company’s head office?

A: It’s in New York.

Possible responses:
In Singapore.
You can find on the main page of our website.
The head office was recently moved to Seoul.

Test-Taking Strategies

Possible nouns or noun phrases include company, building, office, shops/stores, people, things.
Notably, after the phrase Where is the nearest/closest, the noun or noun phrases below are
commonly used.

bank post office bus stop

tram station bookstore restaurant
bathroom public phone copy machine

- Generally, the correct responses to the questions of this type usually employ the structure
preposition + noun/noun phrase of location /place.
Around the comer./On the next comer./Across the street.
- When the question asks about objects like report or ticket, the correct response might use
the structure Subject (somebody) + verb (indicating possession) + it/them.
Ms. Jackson borrowed it./The marketing director has them.

Check-up

Listen and choose the correct response to each of the questions below.

1. Where is our new branch office?

(A) In Singapore. (B) For several hours

2. Where is the nearest bookstore?

(A) Thanks for letting me know. (B) On the next corner.

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Structure 2 2-2-03

Where is / are + subject + past participle?

Q Where is your company based?

A It is based in Tokyo.

Possible responses:

We have our main office in Seoul.

We are based in Manhattan.
In San Francisco.

Test-Taking Strategies

This question structure is used to ask where a building/office/company is located, an event like
a meeting/seminar/conference is held, or something like fruit/car/office supplies is kept.
Frequently, you will hear past participles such as located/situated/based/stored/ parked/held.

When the subject of the question is an event such as a meeting/seminar and the past participle
is held, it is likely that the correct response refers to the name of a city/hotel/building. When
the subject of the question is a place such as a building/office/company and the past participle
is located/based, the correct response may mention the name of a city/street.

Check-up

Listen and choose the correct response to each of the questions below.

1. Where is your new office located?

(A) We have our main office in Seoul. (B) I’ll do it tomorrow.

2. Where is your head office located?

(A) We are based in Manhattan. (B) Early Saturday evening

3. Where was the sales conference held last month?

(A) With my friend. (B) In San Francisco.

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Structure 3
Where can I + bare infinitive + object? 2-2-04

Q: Where can I get a copy of this newsletter?

A: I don’t think there are any left.

Possible responses:

You can get one at the reception hall.

I will get one for you.
Why don’t you go to the PR office?

Test-Taking Strategies

Carefully listen to the verb and object that follow the fixed phrase Where can I. Common verbs
after this phrase include buy/catch/find/get/go/make/park/pay for/try on/submit, among which
find and get are frequently found.

While listening, you have to pay attention to the location in the response to decide whether it
corresponds with the verb and object in the question or not.
Where can I catch the bus to the City Hall?
There is a bus stop across the street.

Check up

Listen and choose the correct response to each of the questions below.
1. Where can I get a pamphlet?
(A) I will get one for you. (B) I just moved here yesterday.

2. Where can I buy an umbrella?

(A) It’s ten dollars. (B) Try the shop next to the bank.

3. Where can I find the business magazines?

(A) They are in the magazine section. (B) It’s possible, I suppose.

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2.5.03 Practice – Questions with Where (1)
Listen to the questions and responses below and choose the correct response to each question.
Then, listen again and fill the missing words in the gapped questions and responses. 2-2-05

Practice A Practice B
1. Where is the copy machine? 1. Where are the documents…………..?
(A) On the……………………………… (A) The store is………………………….
(B) I need………………………………. …………………………………………….
copy machine (B)……………………Sharon..

2 Where are the documents stored? 2. Where is your…………………………….

(A) The store is ………….. on………….. …………………….?
(B) ………the drawer of my…………… (A) ……,………,……………………. .
document store drawer is……………………..in L.A.
(B)……………………. to the convention
3. Where can I submit my application? ……………………
(A) You can……………..it………………
(B) I ……………….. it. 3. Where is the……………………………?.
submit application (A)………………………Michael’s office.
(B) I need…………………………copies.
4. Where is the closest supermarket around
here? 4. Where can I…………my…..………….?
(A) I will……………some…………… (A) Please go to the……………………
(B) Next to the……………………….. (B) He…………………it..

5. Where is the guest list for Friday’s 5. Where is the……………………………

reception? …………………..?
(A) Mr. Smith ………..knows. (A) I will……………….………cheese.
(B) It will be ……………………..…the. (B) Just………………the………………
banquet hall.
guest reception banquet hall 6. Where is the……………..….for Friday’s
…………………?
6.Where is your new office located? (A) The………………………..……has it.
(A) Yes, his office is……………… New (B) It will ……………………………at
York. Hilton Hotel
(B) In the …………………………
be located

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