THE ROLE OF THE RESEARCH CENTRE IN IMPROVING
THE OF HEALTH SERVICES:
EXPERIENCE RESEARCH MANAGEMENT CENTRE (RMC)
OF KPJ HEALTHCARE UNIVERSITY COLLEGE
ASSOC. PROF. DR. NORHAYATI MOHD ZAIN
DIRECTOR, RESEARCH MANAGEMENT CENTRE
KPJ HEALTHCARE UNIVERSITY COLLEGE
IMPROVING THE QUALITY OF HEALTH CARE
Types of quality programmes
• Quality programmes are large scale interventions to improve
health care.
• Include national quality initiatives, hospital programmes and
quality accreditation, assessment and review process.
• Quality programmes include programmes for:
Whole organization, Teams from many organizations,
External reviews of organizations, Changing practice in many
organizations, National or regional quality initiatives or
strategies (which include any of all of the listed).
IMPROVING THE QUALITY OF HEALTH CARE
Using research to inform quality programmes
• Limited research is available to show if they work or are cost
effective.
• Such research is difficult because the programmes involve dynamic
organisation and change over time.
• Research can identify the factors needed for successful
implementation.
IMPROVING THE QUALITY OF HEALTH CARE
Improving research into quality programmes
Research into quality programmes could be improved by researchers
paying attention to COMMON FAILURES OF PREVIOUS RESEARCH.
These can be categorized as follows:
• Implementation assessment failure
• Pre-study theory failure
• Outcome assessment failure
• Outcome attribution failure
• Explanation failure
• Measurement variability
KPJ HEALTHCARE BERHAD
KPJ Healthcare Berhad is Malaysia’s leading provider of private
healthcare services. Since its introduction of one of the first among
private specialist hospitals in Johor in 1981, the Group has been at
the forefront of the healthcare industry.
26 KPJ HospitalS all over Malaysia
KPJ SPECIALIST HOSPITALS
KPJ HEALTHCARE UNIVERSITY COLLEGE (KPJUC)
While the parent company focuses on saving lives and helping the
patients to get better, we at KPJUC are preparing and grooming
future Specialist Doctors, Pharmacist, Nurses, and Healthcare
Technologies and Managers.
KPJUC are committed to deliver recognized training and educational
programmes that meet customer expectation by continually
improving systems and adopting high standards of quality.
Research Governance
Prof. Dato’ Dr. Lokman Saim
(Vice Chancellor)
Prof. Dato' Dr. Azizi Bin Haji Omar Prof.Dr.Zaher Zain Prof. (C) Dr. Wan Hazmy Che Hon Prof. (C) Dato' Dr. Shahrudin Mohd Dun
(Deputy Vice Chancellor)
(Chief Editor KPJ Medical Journal) (Chairman of Research Committee) (Chairman of Research Ethics Committee)
Puan Naziah Ismail (Research Ethics Committee)
Assoc. Prof. (C) Dr. Syah Irwan Shamsul Bahari
Assoc. Prof. Dr Norhayati Mohd Zain (Research Committee)
(Director Research Management Centre)
Dr. Anitha KV (Assistant Editor) (Deputy Chairman of Research Committee)
(Editor of KPJ Medical Journal)
Encik Mohamad Ammuni (Research Ethics Committee)
Assoc. Prof. Dr. Faizah Safina Bakrin Assoc. Prof. Dr. Long Chiau Ming
(Research Committee) (Research Committee)
Pn. Norul Huda Mohd Nasir
(Assistant Editor)
Pn. Logesheeni Paulraj
Research Officer
Dr. Mohd Hafidz Mohd Izhar (Research Ethics Committee)
Pn. Roslizawati Nawawi Pn. Jeevasulochana Sinniah
(Research Committee) (Research Committee)
Assoc. Prof. (C) Dr. Syah Irwan Prof. (C) Dr. Aminuddin Saim Prof. (C) Dr. Wan Hazmy Che Hon Prof. (C) Dr Primuharsa Putra Assoc. Prof. Dr. Faizah Safina Bakrin
Shamsul Bahari (Editor) (Editor) Bin Sabir Husin Athar (Editor)
(Editor) (Editor)
Pn. Halima Sarah Kim Ramon-Yusuf (Research Ethics Committee)
KPJ HEALTHCARE UNIVERSITY COLLEGE (KPJUC)
RESEARCH MANAGEMENT CENTRE (RMC)
Research Niche Areas:
• Human sciences
• Clinical research
• Drug discovery
• Healthcare Management
• Medical/Health Education
• Quality Assurance
KPJ HEALTHCARE UNIVERSITY COLLEGE (KPJUC)
RESEARCH MANAGEMENT CENTRE (RMC)
The roles:
• To ensure the conduct of excellent health related research by
outlining research priorities and providing adequate support.
• To encourage all academic/clinical staff to engage in outcome-
oriented research activities in their areas of specialisation.
KPJ HEALTHCARE UNIVERSITY COLLEGE (KPJUC)
RESEARCH MANAGEMENT CENTRE (RMC)
The roles:
• To ensure that students who are involved in research receive
proper training and equipped with problem solving and lifelong
learning skills.
• To develop research culture and disseminate research information
in line with the needs of the community.
• To promote research collaboration and linkages with other
institutions and agencies within and outside the country.
RESEARCH MANAGEMENT CENTRE (RMC)
Research conducted/articles published :
1. Effective Communication between Nurses and Doctors: Barriers
as Perceived by Nurses.
2. Clinical Competency Gaps among Novice Paediatric Nurses.
3. The degree of knowledge in components of digital radiography
system among radiographers at KPJ Hospitals in Malaysia.
4. Medical Post Graduate Training of Doctors in Private Hospitals.
5. The Prevalence and Factors causing alarm fatigue among
registered nurses in Private Hospitals.
RESEARCH MANAGEMENT CENTRE (RMC)
Research conducted/articles published:
1. Medication Adherence And Quality Of Life Post Myocardial
Infarction patients in KPJ Hospitals.
2. Estimation of patient effective dose (ED) for different PET/CT.
3. Study On Impact of outpatient Satisfaction in patient waiting
time.
4. Mammography: Effect of Types of Music on Patient Anxiety and
Pain.
5. Effect of Diaphragmatic Breathing Exercise On Chest Expansion
Among Smoker And Non-Smoker
RESEARCH MANAGEMENT CENTRE (RMC)
Research conducted/articles published:
1. Survey of knowledge, attitudes and practice regarding adverse
drug reaction (ADR) reporting among community pharmacists in
Selangor, Malaysia.
2. The Effectiveness of Educational Intervention Program on
Knowledge of BSE among Secondary School Girls in Seremban,
Negeri Sembilan.
3. The Prevalence on The Knowledge and Awareness of
Osteoporosis Among the Residents of Sub rural Area, Kg Jijan.
4. Relationship Between Cardiac Activities, Muscle Strength and
Lifestyle Preference Among Youth Population.
RESEARCH MANAGEMENT CENTRE (RMC)
Internal & External Research Grants Monitoring
1. Currently managing more than 55 grants (38 active grants).
2. Grants valued RM 158, 000.
3. To date, about 200 academic journals has been published in
internal & external; indexed and non-indexed journal worldwide.
THANK YOU
