Positioning --> Act of designing a company's offering and image to occupy a distinctive place in the
minds of target markets
                                                         Maximize benefit to potential customers
                                                         Guide marketing strategy
                                                         Clarify brand essence, identify goals it achieves for customers, uniqueness
                                              How to decide on a position:
                                                 1. Competitive frame of reference: What are the competing brands/substitutes? What is
                                                     category membership?
                                                   Scope should be broad --> Identify emerging threats/new entrants
                                                        Industry: Group of firms offering a product/class of products that are close substitutes
                                                        Marketing Myopia: Brand's inability to prepare for competition due to focus on 'traditional'
                                                        competitors rather than looking at the industry
                                                      Analyze the following when looking at competitors:
                                                    1. Market Share
                                                    2. Share of mind: %age of customers who associate the competitor's brand with the industry
                                                    3. Share of heart: %age of customers who prefer the competitor's brand within the industry
                                                    2. Identify Potential points-of-difference/points-of-parity:
                                                      Points of difference: Attributes/benefits that consumers strongly associate with a brand/+vely
                                                      evaluate, believe that another brand could not provide. Criteria whether a feature is a POD:
                                                    a. Desirable to consumer: Personal relevance
                                                    b. Deliverable: Is it feasible for the company?
                                                    c. Differentiating: Distinctive and superior to competitors
                                                      Points-of-Parity: Attributes/benefits that need not be unique to the brand. Types include:
                                                    a. Category POP: Viewed as essential to legitimate/credible offering within a category -->
                                                        subject to change
                                                    b. Correlational POP: Potentially -ve associations due to pre-existing +ve associations
                                                    c. Competitive POP: Associations to overcome perceived weaknesses of the brand against
                                                        competitors
                                                        Diversify enough to reach a substantial market but not too diverse that the positioning
                                                        becomes ineffective
                                                    3. Choose specific POPs and PODs:
                                                      Competitive advantage: Company’s ability to perform in one or more ways that competitors
                                                      cannot or will not match.
                                                        Focus on benefits and let attributes support it
                                                        Perceptual Maps: Visual representations of consumer perceptions and preferences --> Overlay
                                                        consumer preferences with brand perceptions to identify opportunities
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