Supplier Guide

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Content Page
1. Registration of Coupa Supplier Portal (CSP) Account
2. Homepage andNavigation
3. Improving Profile
4. Setup Legal Entity for Invoicing
5. Purchase Order
6. Invoicing
7. Withholding Tax/Limited Liability Partnership Attachment
8. Credit Note
9. Creating Reports
10. CSP SystemRequirements
11. Catalogue Management
12. Document Repository
1. Registration of Account Return to ContentPage

1. Registration of CSP Account – New Supplier

2. Registration of CSP Account – Existing Supplier
 Return to 1. Registration ofAccount

1.1 Registration of CSP Account – New Supplier Return to ContentPage

An email invitation will be sent to your email to register Coupa Supplier Portal (CSP).
(Pls log in from your desktop or laptop. Do not perform initial profile setup from mobile.)
1. Click On in the email.

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 Return to 1. Registration ofAccount

1.1 Registration of CSP Account – New Supplier Return to ContentPage

 Enter <Password>, <Password Confirmation>. Password to include at least 8 characters, a

letter and anumber
 “Accept”the privacy Policy and Terms of Use.
 Click on to continue.
 After logging in successfully, you will be in the site at the homepage of CSP.
 Return to 1. Registration ofAccount

1.1 Registration of CSP Account – New Supplier Return to ContentPage

 You will see this page after logging in successfully.

 CreateLegal Entity for your New Company Name in Coupa Supplier Portal.
(For Legal Entity Setup, refer to Point 4 : Setup Legal Entity for Invoicing )
 Return to 1. Registration ofAccount

1.2 Registration of CSP Account – Existing Supplier Return to ContentPage

1. This only applies if you are an existing Coupa user. Firstly, ensure that the email ID
used to register for CSP is the same as the email that you will be using for DBS Coupa
2. Using the email in step 1, you will receive an email invitation to register with CSP
(shown in the screenshot below)
3. Click on Click here, which is provided in the email, to add DBS as your Customer

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 Return to 1. Registration ofAccount

1.2 Registration of CSP Account – Existing Supplier Return to ContentPage

4. Click on Home and look at Latest Customers section. You should be able to see DBS
entities as customers. If you’re a supplier to both DBS Bank and DBS Vickers
Singapore, both accounts would be listed - SGDBU (DBS Bank) and SGVSG (DBS
Vickers Singapore)

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2. Homepage and Navigation Return to ContentPage

1. Homepage – Description of Functionality

2. Notifications Menu
3. Help Tour
4. Merge Accounts
5. LatestCustomers
6. Language Setting
7. Setting Notification Preferences for Suppliers
8. Resetting Supplier’s AccountPassword
9. Adding Users to CSP Account for Suppliers
10. Definition of Roles Allowed in CSP
11. Log Out
 Return to 2. Homepage and Navigation

2.1 Homepage Return to ContentPage

1. You can switch between the different tabs on the homepage. The functionality of the
different tabs is shown below

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Pages tab Description ofFunctionality
Home Bring Suppliers to Homepage of the Coupa Supplier Portal
Allow Suppliers to create, modify, and manage their public and DBS-specific profiles. Add
Profile
remit-to addresses
Orders Allow Suppliers to manage purchase orders
Allow Suppliers to view, create, edit, and submit service/time sheets against purchase
Service/Time Sheets
orders (POs). Currently not utilized by DBS.
Allow Suppliers to send notifications to DBS when they ship their items. Currently not
ASN
utilised by DBS
Invoices Allow Suppliers to create and manage invoices to send to DBS
Catalogs Allow Suppliers to create and manage DBS specific catalogues
Business Performance View a summary of orders,invoices & delivery time trends
Add-ons Access information about all additional features
Setup Allow Supplier Admins to manage user profiles, merge requests, and remit-to addresses
 Return to 2. Homepage and Navigation
2.2 Notifications
1.1 Supplier Menu & Navigation
homepage Return to ContentPage

1. Click on NOTIFICATIONS to view the latest notification and messages

2. Click on See AllNotifications
3. View your inbox at My Notifications page

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2.3 Help Tour Return to ContentPage

1. To retrieve the HelpTour

2. Select <<Home>> tab
3. Click on <<Help>> at the right top corner
4. Click on <<Help Tour>>
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 Return to 2. Homepage and Navigation
2.4 Merge Accounts Return to ContentPage

1. If you wish to combine two accounts into one single administrative account, you may
choose to utilise the Merge Account function (Note: You can only merge one account
with another per Merge Account function)
2. Click on Setup
3. Click on Merge Requests
4. Fill up the email address associated with the other accounts and click Request Merge
to send an emailinvitation

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2.4 Merge Accounts Return to ContentPage

5. Tick My Account/Their Account to choose the appropriate account owner. Input an

explanatory note under Note to explain the reasons for merging. Tick the I’m not a
robot checkbox
6. Click Send Request to completethe process
7. When accounts are merged, both admins would be given admin rights

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 Return to 2. Homepage and Navigation

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2.5Supplier homepage & Navigation
Latest Customer Return to ContentPage

1. At Homepage, look at Latest Customer section. You should be able to see a

consolidated list of existing Customers (e.g. DBS)
2. You can switch between different Customer profiles (e.g. DBS) via the dropdown box
selection.
3. On this page, you can view each Customer’s details (e.g. Address)

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 Return to 2. Homepage and Navigation
2.6 Language homepage
1.1 Supplier Setting & Navigation Return to ContentPage

The default language is English (US)

1. Click on the defaulted language to switch the language, e.g. English (Singapore)

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2.7 Setting Notification Preferences for Suppliers Return to ContentPage

1. Move the cursor to your profile name

2. Click on NotificationPreferences

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2.7 Setting Notification Preferences for Suppliers Return to ContentPage

3. Click on all checkbox if you wish to receive your notifications throughOnline interface,
SMS & Email (Note: You can customise your notifications for different items, e.g.
catalogues, Ordersetc)
4. If none of the checkboxes are checked, you will not receive any notifications
5. Once preferences are set up, click

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2.7 Setting Notification Preferences for Suppliers Return to ContentPage

6. Before setting up service for SMS notifications, you have to validate your contact
number with Coupa. Click on Account Settings
 Return to 2. Homepage and Navigation
2.7 Setting Notification Preferences for Suppliers Return to ContentPage

7. Click on Security & Two-Factor Authentication. Key in your mobile contact number
and click Validate

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 Return to 2. Homepage and Navigation
2.7 Setting Notification Preferences for Suppliers Return to ContentPage

8. Follow the on-screen instructions and key in the verification code that you have
received via SMS. Click OK toproceed

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2.7 Setting Notification Preferences for Suppliers Return to ContentPage

9. You will be able to receive updates via text messages once SMS notifications have
been set up accurately

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 Return to 2. Homepage and Navigation
2.7 Setting Notification Preferences for Suppliers Return to ContentPage

10. Alternatively, you may change your notifications preference on My Notifications page.
Click and it will take you to the NotificationPreferences page

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 Return to 2. Homepage and Navigation

2.8 Resetting Supplier’s Account Password Return to ContentPage

1. Click on Forgot your password at the Log In page

2. Input the email associated with the Coupa account
3. Check the tick box for and clickSubmit

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 Return to 2. Homepage and Navigation

2.8 Resetting Supplier’s Account Password Return to ContentPage

4. You will receive a URL link to change the password associated with the email account.
Click on the link as shown below.
5. Enter your newpassword. Click and to confirmpassword
reset

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 Return to 2. Homepage and Navigation

2.9 Adding Users to CSP Account for Suppliers Return to ContentPage

1. At homepage, click on the Setup

2. Click on Users
3. Click on

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2.9 Adding Users to CSP Account for Suppliers Return to ContentPage

4. You will receive an Invite User pop up. Fill in the relevant information, <First Name>,
<Last Name>, <Email> as well as the permission for the CSP account
5. Select which Customer (e.g. DBS) the user can access and click

6. Your employee will receive an email notification with a link to register

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2.10 Definition of Roles Allowed in CSP Return to ContentPage

User Roles Description

All Supplier can perform all roles
Supplier have full access to all CSP functions, including Supplier administration. Non-admin
Suppliers can still view the Users tab of the Admin page and invite users, but they cannot edit
Admin
existing users. The permissions on the invitation cannot exceed the permissions of the user
creating theinvitation
Orders Adds the ability for Supplier to view and work with purchase orders (POs)
Invoices Adds the ability for Supplier to view and work with invoices
Catalogues Adds the ability for Supplier to view and work with catalogues
Adds the ability for Supplier to modify DBS-specific profiles. All users, regardless of permissions,
Profiles
can edit the publicprofile
ASNs Adds the ability for Supplier to view and work with advance ship notices (ASNs)
Service/Time Sheets Allow creating and submitting service/time sheetsagainst POs
Payments Allows viewing payments and downloadingdigital checks
Order Changes Allow submitting PO changerequests
Pay Me Now Available only if customers uses Coupa Pay
Business
Allows viewing ofbusiness performance information(e.g. order, invoice and delivery trends)
Performance
 Return to 2. Homepage and Navigation
2.11 Log Out homepage & Navigation
1.1 Supplier Return to ContentPage

1. Mouse over the header which states your name and click on the “Log Out” option
which appears on the drop-down menu that follows.

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3. Improving Profile Return to ContentPage

1. Updating New Changes in Supplier’s Company Profile

2. Allowing Public Profile Sharing
 Return to 3. Improving Profile

3.1 Updating New Changes in Supplier’s Company Profile Return to ContentPage

1. Click on tab to start editing your profile.

2. Select the Profilethat you wish to edit or
3. Click on

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 Return to 3. Improving Profile

3.1 Updating
4.1 Steps toNew
editChanges in Supplier’s
the company profileCompany Profile Return to ContentPage

4. Make the desired changes to your profile

a. Changes may include <General Information>, <Address> and <PrimaryContact>
5. Click to completethe changes
• Fields marked as (*) aremandatory
• Changes to the Public Profile will be
reflected on the public CSP.
However, these changes will not be
reflected in the DBS system.
Suppliers have to contact DBS If
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their company information. Contact
DBS at sgprocurement@dbs.com
• Most customers require Legal Entity
information for invoicing.

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 Return to 3. Improving Profile

3.2 Allowing Public Profile Sharing Return to ContentPage

• The URL hyperlink of your Public Profile indicated on the portal’s homepage can be
shared with non Coupa users
• Profilecan be viewed publicly even without having a Coupa account
4 Setup Legal Entity for Invoicing Return to ContentPage

1. To setup Legal Entity and Select <<Setup>> tab

2. Click on <<Legal Entity Setup>>
3. Click on <<Add LegalEntity>>
4. Input your Legal Entity Name and select Company Registered Country
5. Click on <<Continue>>

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4 Setup Legal Entity for Invoicing Return to ContentPage

6. Tick the box to select DBS.

7. Input your Company Address.
8. Must tick the boxes for both Remit-To and
Ship Fromaddress.
9.For your Tax ID, please Click on your Type of
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Entity to refer to slide for particular guide:

Refer to Slide for guide (Tax ID): 7

Type 1: Non-Singapore Registered Entity
(all countries exceptSingapore)

Type 2: Singapore GST Registered Entity

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Type 3: Singapore Non-GST Registered Entity

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4 Setup Legal Entity for Invoicing (Non-Singapore Registered Entity) Return to ContentPage

9. For yourTax ID,

Non-Singapore Registered Entity (all countries except Singapore)
Step 1: Pls leave this field blank.
Step 2: Check this box.
Step 3: Indicateyour Company RegistrationNo. in this field ( it must Match with the number
that you have stated in the Vendor Registration Form that you have submitted to us earlier.)
Step 4:Click on <<Save & Con then  Click here to slide to continue the Legal Entity Setup

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4 Setup Legal Entity for Invoicing (Singapore GSTRegistered Entity) Return to ContentPage

9. For yourTax ID,

 Singapore GST Registered Entity
Step 1: Pls indicate your business GST Reg No. (same as IRAS) in the <<GST ID>> field.
Step 2: Do not check the box.
Step 3: Click on <<Save & Continu then  Click here to slide to continue the Legal Entity Setup

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4 Setup Legal Entity for Invoicing (Singapore Non-GST RegisteredEntity) Return to ContentPage

9. For yourTax ID,

 Singapore Non-GST Registered Entity
Step 1: Pleaseleave the <GST ID> field blank.
Step 2: Check the box.
Step 3: Indicateyour Company Registration No. (same as ACRA) in the <<Local Tax ID>> field.
Step 4:Click on <<Save & Contin then  Click here to slide to continue the Legal Entity Setup

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4 Setup Legal Entity for Invoicing Return to ContentPage

10.Leave the default Payment Typeas Address. Do not select Bank Account,you will receive
Payment from the Bank Account Information that you provided to us earlier.
11. Click on <<Next>> to proceed then click on <<Don to Finish.
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4 Setup Legal Entity for Invoicing Return to ContentPage

12. Proceedto click next. Do not add additional Remit-To addresses. If you need to change
remit-toaddress, please write to your local DBS Procurement office.

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13. Click on “Add Ship From”to register another Ship From address, otherwiseclick

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14. Updates to Legal Entity Address will not be reflected in DBS system. Suppliers have to update
DBS at sgprocurement@dbs.com for changes made to Legal Entity Address.
5. Purchase Order Response Return to ContentPage

1. Viewing PurchaseOrder
2. Acknowledgement of PO
1.Acknowledgement on PO via CSP
5.2.2 Acknowledgement via email
3. Rejecting PurchaseOrder
4.Cancelling PurchaseOrder
5.5 Printing PurchaseOrder

6. Saving Purchase Order as PDF

7. Purchase Order Status Definitions
 Return to 5. Purchase Order Response
5.1 Viewing Purchase Order Return to ContentPage

1. To view your purchase orders,click on . If you’re a supplier to both DBS

Bank and DBS Vickers, select required entity under ‘Select Customer’.

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2. At purchase orders page, you will be able to see the list of POs.
 Return to 5. Purchase Order Response
5.1 Viewing Purchase Order Return to ContentPage

3. Click the PO Number (e.g. 175) which you wish to view

a. Details of the purchase order will be displayed. Refer to the next slide for an
example of the purchase order

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 Return to 5. Purchase Order Response
5.1 Viewing Purchase Order Return to ContentPage

This is the purchase number

generated by Coupa

Current status of the PO

The date whenthe PO was

created

*Always acknowledge
Purchase Orders to let DBS
know that you have accepted
their PO. Select “check” on
the Acknowledged checkbox.

Total amount of the PO

Create Invoice to turn the PO

into an invoice
 Return to 5. Purchase Order Response
5.1 Viewing Purchase Order Return to ContentPage

4. Alternatively, you may view your purchase orders via your email
5. Your account notificationfor purchase orders have been switched on to receive email
notifications.Refer to 3.2 Setting Notification Preferences for Suppliers if you wish to
set up email notifications

A sample image of an electronic PO in the email inbox

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5.1 Viewing Purchase Order Return to ContentPage

6. Details of PO will be displayed in the email

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5.2.1 Acknowledgement of Accepted PO via CSP Return to ContentPage

1. Once you receive a PO from DBS, click on . Click on the PO Number (e.g.
652) and check/reviewthat the PO details are correct
2. Tick the Acknowledged button to indicate that the PO is accepted
a. Please ensure to tick the acknowledged button for all PO acceptance
Please call requestor to confirm details (e.g. address) before delivery
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5.2.2 Acknowledgement of Accepted PO via email Return to ContentPage

1. From your inbox, click on the email that indicates that the PO has been issued
a. Please note that notification settings for email have to be turned on
2. In the email, details of the PO will be displayed. You can acknowledge the PO by
clicking
a. Please ensure to tick the acknowledged button for all PO acceptance
Please call requestor to confirm details (e.g. address) before delivery
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5.3 Rejecting Purchase Order Return to ContentPage

1. In the CSP there is no “Reject” action button. To reject POs, you have to insert a
comment in the PO. Click on to begin the rejection process

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5.3 Rejecting Purchase Order Return to ContentPage

2. Click on the PO Number (e.g. 175) to view entirePO

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5.3 Rejecting Purchase Order Return to ContentPage

3. Indicate a comment that you would like to reject the PO. E.g. “Purchase Order is
rejected due to … please send a revised PO”
4. Click

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5.3 Rejecting Purchase Order Return to ContentPage

5. Once the comment has been added, it will appear on the PO at the comments section.
DBS would have to revise and update the PO

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5.3 Rejecting Purchase Order Return to ContentPage

6. Once the PO is revised and updated, therewill be a dropdown selector to view past
versions (and dates) of the Purchase Order

7. There will be no indication on what are the changes that were made to the PO. The
PO has to be compared manually. You have to act on the latest version of the PO

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 Return to 5. Purchase Order Response
5.4 Cancelling Purchase Order Return to ContentPage

1. There is no “cancel” action button for the cancellation of POs. Cancellation has to be
done via inserting a comment into the PO
2. To begin, at your homepage, click on

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5.4 Cancelling Purchase Order Return to ContentPage

3. Click on the PO Number (e.g. 175) to view entirePO

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 Return to 5. Purchase Order Response
5.4 Cancelling Purchase Order
Return to ContentPage

4. Indicate a comment that you would like to cancel the PO. E.g. “Purchase Order is
cancelled due to … please submit a new PO”
5. Click

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 Return to 5. Purchase Order Response
5.4 Cancelling Purchase Order
Return to ContentPage

6. DBS would have to review if PO will be cancelled. Once the cancellation is made, the
status of the PO will be indicated as Cancelled on the Purchase Order page

* It is important to note that there is no alert

function/notification whenever there is a new
comment added to the PO. Suppliers have to
determine what is the best way to communicate
urgent matters.
 Return to 5. Purchase Order Response
5.5 Printing Purchase Order Return to ContentPage

1. To view your purchase orders, click on

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2. At purchase orders page, you will be able to see the list of POs.

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 Return to 5. Purchase Order Response
5.5 Printing Purchase Order Return to ContentPage

3. Click the PO Number (e.g. 175) which you wish to view

a. Details of the purchase order will be displayed. Refer to the next slide for an
example of the purchase order

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 Return to 5. Purchase Order Response
5.5 Printing Purchase Order Return to ContentPage

4. Scroll to the bottom and click on

Details of the purchase order will be displayed. Refer to the next slide for an example of
the print view of the purchase order

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5.5 Printing Purchase Order Return to ContentPage

5. Right click and print the purchase order

 Return to 5. Purchase Order Response
5.5 Printing Purchase Order Return to ContentPage

6. Alternatively, you may print the purchase orders via your email

7. Your account notificationfor purchase orders have been switched on to receive email
notifications.Refer to 3.2 Setting Notification Preferences for Suppliers if you wish to
set up email notifications

6 A sample image of an electronic PO in the email inbox

 Return to 5. Purchase Order Response
5.5 Printing Purchase Order Return to ContentPage

8. Scroll down and click on the attachment

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5.5 Printing Purchase Order Return to ContentPage

9. The Purchase Order will be displayed, from here, right click and choose print
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5.6 Saving Purchase Order as PDF Return to ContentPage

1. Follow the steps of 5.5 Printing Purchase Order till when you see the Purchase Order in
print view, right click and print
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5.6 Saving Purchase Order as PDF Return to ContentPage

2. Click the change button and select Save as PDF

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5.6 Saving Purchase Order as PDF Return to ContentPage

3. Click save and choose a location in your computer to save in

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5.6 Saving Purchase Order as PDF Return to ContentPage

4. Similarly for the Purchase Order in the email, right click and print. Follow the steps 2
and 3 of thissection.
 Return to 5. Purchase Order Response
5.7 Purchase Order Status Definitions Return to ContentPage

Purchase OrderStatus Definitions

PO Status Description
Buyer Hold The Purchase Order is approved but pending buyer review
Cancelled The order has been cancelled and does not need to be fulfilled
The issued Purchase Order has been received, and was then closed,
Closed
either manually or automatically within Coupa
Currency Hold The Purchase Order is on hold due to a currencyexchange rate issue
There is a problem with the PO. Contact DBS to get your PO back on
Error track. This status is usually due to technical system issues; the error
status is not commonlyobserved.
Issued The PO has been approved and sent to the Supplier
Supplier The PO was approved outsideof the order window schedule under
Window Hold contract terms
6. Invoicing Return to ContentPage

1. Creating Invoice

1.Creating Invoice with PO – In CSP

6.1.2 Creating Invoice with PO – Via Email

6.1.3 Creating Invoice without PO (No Contract)

2. Viewing Invoice
1. Viewing Invoice
2.Printing Invoice 6.2.3
Saving Invoice as PDF
6. Invoicing Return to ContentPage

3. Managing DisputedInvoice
4. Invoice Description
5. Invoice StatusDefinition
6. Invoice Fields Definition
 Return to 6. Invoicing

6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

1. To create an invoice through a PO in CSP, click on Orders. Refer to 7.6 Invoice Fields
Definition for more information, especially on Invoice#

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2. Select Customer. Refer to the table for more information

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 Return to 6. Invoicing

6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

3. Click on the PO Number that you wish to create an Invoice with. Alternatively, you may
click on to create invoicedirectly.

4. Click on to generateinvoice for that selected Purchase Order

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6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

5. You will receive a popup box on screen to select your Legal Entity, Remit-To Address
and Ship From Address, which will appear in the invoice.
a. First, make sure your Legal Entity is set up – Refer to Section 4 if you have not
b. Next, select your registered Legal Entity via the drop down
c. The Remit-To and Ship From Address will be auto-populated once you have
selected your registered Legal Entity

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5c
 Return to 6. Invoicing

6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

6. Fill in the mandatory fields (Refer to next slide for screenshot)

a. Please fill in actual supplier invoice numbers and take note of the special
requirements, i.e. no duplication, spaces, special characters (e.g.@, #, %) or
trailing alphabets (e.g. 123a, 123B, 123-1,123-2)
b. Please note that invoice numbers must be in uppercase
c. It is mandatory to select NETT30 in the Payment Term field
d. It is mandatory for foreign suppliers to select Withholding Tax field as Applicable
and attach documents as per 8.1 Foreign Suppliers Withholding Tax Attachments
e. It is mandatory to select Ship To and Bill To Address
f. Ensure that the currencyis correctlypopulated (e.g.SGD, USD)
g. Invoices will be rejected if mandatoryfields are not filled up correctly
h. If an invoice has multipleitems, delete any invoice line that is not being invoiced.
Do not indicate $0 in the line amount.
i. If invoice currencyis not SGD, exchange rate field will be required to be filled.
 Return to 6. Invoicing

6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

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 Return to 6. Invoicing

6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

7. Fill in the mandatory fields on the invoice. Refer to 7.6 Invoice fields definition for
descriptions of the mandatory fields
a. Please note that the prices you fill in should be after discount
b. For multiple lineitems, click for items not meant to be invoiced yet
c. For milestone billing, you can voice multiple times against a single PO as long as
the total invoice amount does not exceed the PO amount

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6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

8. Add the relevant GST Rate

9. Click to determine the subtotal of the invoice and click to
submit invoice to DBS

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6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

10. a. Click on SendInvoice

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10. b. Do ensure that you adhere to the subsequent message. If you have, please proceed
to click on submit for the invoice to be processed.

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6.1.1 Creating Invoice with PO - In CSP Return to ContentPage

11. Back at the Invoices page, the submitted invoice will also be listed and the status of the
invoicecan be monitored by Suppliers

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6.1.2 Creating Invoice with PO – Via Email Return to ContentPage

1. You have to ensure that your account notificationfor PO have been switched on for
emails. Refer to 3.2 Setting Notification Preferences for Suppliers
2. Start by signing into the email associated with the Coupa Account.There should be a
copy of the PO similar to the one displayed below
 Return to 6. Invoicing

6.1.2 Creating Invoice with PO – Via Email Return to ContentPage

3. Ensure that the details of PO is correct

4. Click on

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6.1.2 Creating Invoice with PO – Via Email Return to ContentPage

5. You will be redirected to the Create Invoice page to generatethe Invoice. Fill in the
mandatory fields. Click and . The invoice will be sent to DBS

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6.1.3 Creating Invoice without PO (NoContract) Return to ContentPage

1. To create an invoice without a corresponding PO, click on Invoice. If you’re a supplier to

both DBS Bank and DBS Vickers, select required entity under ‘Select Customer’. Refer to
the table for more information
Refer to 7.6 Invoice Fields Definition for more information, especially on Invoice#
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2. At the Invoicepage, click “Create Blank Invoice”.

Note: Invoice Against Contract option is inactive and not in use.

 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (No Contract) Return to ContentPage

3. You will receive a popup box on screen to select your Legal Entity, Remit-To Address
and Ship From Address, which will appear in the invoice.
a. First, make sure your Legal Entity is set up – Refer to Section 4 if you have not
b. Next, select your registered Legal Entity via the drop down
c. The Remit-To and Ship From Address will be auto-populated once you have
selected your registered Legal Entity

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3c
 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (No Contract) Return to ContentPage

4. Fill in the mandatory fields (Refer to next slide for screenshot)

a. Please fill in actual supplier invoice numbers and take note of the special
requirements, i.e. no duplication, spaces, special characters (e.g.@, #, %) or
trailing alphabets (e.g. 123a, 123B, 123-1,123-2)
b. Please note that invoice numbers must be in uppercase
c. It is mandatory to select NETT30 in the Payment Term field
d. It is mandatory for foreign suppliers to select Withholding Tax field as Applicable
and attach documents as per 8.1 Foreign Suppliers Withholding Tax Attachments
e. It is mandatory to select Ship To and Bill To Address
f. Requester Email should end with @dbs.com
g. Ensure that the currencyis correctlypopulated (e.g.SGD, USD)
h. Invoices will be rejected if mandatory fields are not filled up correctly
i. If an invoice has multipleitems, delete any invoice line that is not being invoiced.
Do not indicate $0 in the line amount.
j. If invoice currencyis not SGD, exchange rate field will be required to be filled.
 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (NoContract) Return to ContentPage

4
 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (No Contract) Return to ContentPage

4. Fill in the mandatory fields

e. Click on the magnifying glass to select the

4e right Bill to Address. Refer to the table below

for more information
f. Requester email should be the user who
4f purchased your Goods & Services (it should
end with @dbs.com)
 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (NoContract) Return to ContentPage

5. You may attach supportingdocuments for adhoc invoices (invoicewithout PO) for
verification purposes,e.g.
a. Proof ofengagement
b. Proof ofdelivery/completion
c. Fulfilment oforder
6. It is mandatory for suppliers to attach their original bill (e.g. telephone bills to indicate
the number of minutes consumed). You can attachthe PDF e-invoice as an
attachment (with company header, etc.) or an image scan of a actual copy of the
invoice

5 6
 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (NoContract) Return to ContentPage

7. Click Add Line and fill in the description of the items as per supplier’s invoice. Refer to
6. Invoice fields definition for descriptionsof the mandatory fields
a. Please note that the prices you fill in should be after discount
b. Add multiple lines if required, e.g. if GST rate is only applicable to one component of the invoice
c. If an invoice has multiple items, delete any invoice line that is not being invoiced. Do not indicate$0 in
the line amount.

7
 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (NoContract) Return to ContentPage

8. Add the relevant GST Rate and click to determine the subtotalof the invoice.
Click to submit the invoice to DBS

8
 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (NoContract) Return to ContentPage

9. a. Click on Send Invoice

9a

9. b. Do ensure that you adhere to the subsequent message. If you have, please proceed to
click on submit for the invoice to be processed.

9b
 Return to 6. Invoicing

6.1.3 Creating Invoice without PO (NoContract) Return to ContentPage

10. Back at the Invoices page, the submitted invoice will also be listed and the status of the
invoicecan be monitored by Suppliers

10
 Return to 6. Invoicing

6.2.1 Viewing Invoice Return to ContentPage

1. To view summary of invoices, at your homepage go to the Invoices tab

1
2. The Invoices page will display all the invoices you sent to DBS

2
 Return to 6. Invoicing

6.2.1 Viewing Invoice Return to ContentPage

3. Click on the Invoice # to view invoice in detail. Refer to 7.5 Invoice Status Definition

3
 Return to 6. Invoicing

6.2.2 Saving Invoice as PDF Return to ContentPage

1. Enter the Invoicenumber to be printed in the search field under the Invoice tab.

2. Click on download under Legal Invoice

2
 Return to 6. Invoicing

6.2.2 Saving Invoice as PDF Return to ContentPage

3. The invoice will be downloaded in PDF format with the invoice number at the top.

3
 Return to 6. Invoicing

6.2.3 Printing Invoice Return to ContentPage

1. When invoice has been downloaded in the PDF format, click on File and Print.

1
 Return to 6. Invoicing

6.3 Managing Disputed Invoice Return to ContentPage

1. For Disputed Invoices – Credit Note is no longer required

i. You will first receive a notification on CSP
2. If you are required to resubmit the invoice, DO NOT Click on to resolvethe
dispute.
i. Please proceed to create and submit new invoice with a new invoice number. The
new invoice number should be a new number and not by adding special
characters prefix or suffix to the disputed invoice number.
a. Refer to Section 6.1.1 & 6.1.2 on how to create a PO-backed invoice
b. Refer to Section 6.1.3 on how to create a Non-PO backed invoice
 Return to 6. Invoicing

6.4 Invoice Description Return to ContentPage

For physical assets, please ensure that the invoice description indicates clearly what the
asset is (e.g. server, switch, router etc.) and include any additional information, such as the
model/make of the product, as it will help the owner to identify the asset in future when
performing stocktake/FAimpairment reviews

For IT professional fees, please include the following in the PR, PO and invoice description:
1. SOW/UR no./CR no.and/or
2. Service provided (e.g. development, design, testing, implementation etc.) &
month and year that the service is provided,
3. Consultant role and name,
4. System/application
 Return to 6. Invoicing

6.5 Invoice Status Definition Return to ContentPage

Invoice Status Description

Approved The invoicehas been accepted for payment by DBS
Draft The invoicehas been created, but hasn't been submitted to DBS yet
Pending Approval The invoiceis currently with a business approver
Voided/Disputed The invoiceis voided/disputed and you will not receive payment for it
Processing The invoiceis currentlybeing sent to DBS

Note: The status will remain as Approved even when the invoice is exported/paid in
Coupa. You can view the payment statusby selecting the Payment Information view on
the invoice page. You can also receive an email notification if you turn on the An invoice
is paid notificationon notification preference page
 Return to 6. Invoicing

6.6 Invoice Fields Definition Return to ContentPage

Invoice item fields Description

This is a required field. You will need to enter your invoice number. Invoice number cannot exceed 40 characters and must be
in uppercase
Invoice reference no.:
Invoice # • Must be unique
• Must not include trailing alphabets, e.g. X: 123a
• Must not contain any specialcharacters
Invoice Date The invoice date will default to the date the invoice is created

Payment Terms This field displays the code for your current payment terms that were agreed upon between your company and the Supplier

Currency Displays the currency options for the invoice

Delivery Number The delivery number, if available

Status The status of your invoice

Image Scan Allows you to upload an image to be attach to the invoice

Supplier Notes Use this field to enter a message for the invoice approver
Allows you to add various attachments to the Invoice:
• File – This option allows you to upload a document to the invoice. Use the Browse button to upload the file from your
desktop
Attachments • URL – Use this option to include an external URL
• Text – Use this option to include text
Ensure your document is a standard attachment file, not an image. Types of files that can be uploaded: PNG, GIF, JPG, JPEG,
PJPEG, TIFF, or PDF.
Supplier Auto-populates from the PO with the Supplier’s name

Remit To Auto-populates from the PO with the Supplier’s remit to address

Customer Please select from the PO with customer’s name

Bill To Address Please select from the PO with the bill to address

Ship To Address Please select from the PO with the ship to address
 Return to 6. Invoicing

6.6 Invoice Fields Definition Return to ContentPage

Invoice item field Description

Line Level Taxation Allows you to tax line items at different rates if enabled

Type Displays the line items type

Description Provides a description of the good(s) and/or service(s) purchased

Qty Shows the number of items

UOM Shows the unit of measure

Price Displays the unit price

Total Displays the item total

PO Line Provides the PO line number associated with the invoice

Contract Displays contract information, if any

Billing Displays the billing department associated with the PO

Subtotal Displays the total price of only the items

Shipping Displays shipping costs

Handling Displays handling costs

Misc Displays miscellaneous costs

Tax code Provides an editable tax code for the Supplier to select when invoicing

Total Tax Displays the total tax amount

Gross Total Displays the gross total of invoice

Character Limits A total of 255 characters are allowed on Coupa. However, only 254 characters will flow to PSAP
7. Withholding Tax/Limited Liability PartnershipAttachments
Return to ContentPage

1. Foreign Supplier Withholding Tax Attachments

2. Limited LiabilityPartnership Attachments
 7. Withholding Tax/LimitedLiability

7.1 Foreign Suppliers Withholding Tax Attachments Partnership Attachments

Return to ContentPage

To verify Withholding Tax applicability for all foreign suppliers’ transactions, please:
1. Attach the Withholding Tax Confirmation form and original invoice
a. Refer to 12.1 Document Repository for the Withholding Tax Confirmation form
2. Indicate if the service provided is Withholding Tax applicableby selecting
<Applicable> or <NotApplicable>

2
1

Note: Non-adherence to instructions on Withholding tax will result in non-payment to Suppliers

 7. Withholding Tax/LimitedLiability

7.2 Limited Liability Partnership Attachments Partnership Attachments

Return to ContentPage

1. For all Limited Liability Partnership (LLP) suppliers, kindly provide either of the
documents below to help DBS verify your business structure
a. ACRA report of your company
b. Email to verify that your partner is a Singaporean
2. Indicate if the service provided is Withholding Tax applicableby selecting <Applicable>
or <Not Applicable>

2
1

Note: Non-adherence to instructions on Withholding tax will result in non-payment to Suppliers

8. Credit Note Return to ContentPage

To create Credit Note from PO and Non-Disputed Invoice, please refer to the following
table
Scenario(s) Supplier Types of Credit Note Refer to Slides

Creating Credit Note Local andForeign For PO-BackedInvoice 8.1 Creating Credit Note
from PO Supplier from PO

Creating Credit Note Local andForeign For Non-POBacked 8.2 Creating Credit Note
from Non-Disputed Supplier Invoice from Non-Disputed
Invoice Invoice

• For Disputed Invoices – Credit Note is no longer required

• Refer to Section 6.3 for more information
 Return to 8. CreditNote
8.1 Creating Credit Note from PO Return to ContentPage

Suppliers will be taking initiativeto create Credit Note on behalf of DBS when the need
arises (e.g. Supplier owes DBS money for defective goods)
1. To create a credit note from a PO, click Orders. Next, click on
(Inform DBS to re-open PO in order to view )

1
 Return to 6. Invoicing

8.1 Creating Credit Note from PO Return to ContentPage

2. You will receive a popup box on screen to select your Legal Entity, Remit-To Address
and Ship From Address, which will appear in the invoice.
a. First, make sure your Legal Entity is set up – Refer to Section 4 if you have not
b. Next, select your registered Legal Entity via the drop down
c. The Remit-To and Ship From Address will be auto-populated once you have
selected your registered Legal Entity

2b

2c
 Return to 8. CreditNote

8.1 Creating Credit Note from PO Return to ContentPage

3. On the Create Credit Note page, fill in the mandatory credit note fields, <Credit Note
#>, <Credit Note Date>, <Payment Terms>, <Currency>, <Original Invoice>, <Original
Invoice Date>, <Credit Reason>
a. Credit Note # must be unique and must not contain special characters and
trailing alphabets, e.g. X: 123a, 123b, 123c, etc.

3 3

3
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8.1 Creating Credit Note from PO Return to ContentPage

4. Indicate the item <Description>, as well as <Price> and <Qty> if applicable. Click
to proceed
a. Note that credit note amount must be negative
b. You can either change price or quantity but not both
c. Please note that quantity should be an integer value
5. Click Send Invoice to send the Credit Note to DBS for approval

5
4
 Return to 8. CreditNote

8.1 Creating Credit Note from PO Return to ContentPage

6. Once the Credit Note has been approved, you should receive a notification.Click on
the notificationto verify that the Credit Note has been approved

5
 Return to 8. CreditNote

8.2 Creating Credit Note from Non-Disputed Invoice Return to ContentPage

1. You can create a credit note without a PO. To create a credit

note without PO, clickon Invoices.

1
 Return to 8. CreditNote

7.1.1
8.2 Creating
Creating Invoice
Credit withNon-Disputed
Note from PO - In CSP Invoice Return to ContentPage

2. At the Invoice page, click on Credit Note

2
 Return to 8. CreditNote

7.1.1
8.2 Creating
Creating Invoice
Credit withNon-Disputed
Note from PO - In CSP Invoice Return to ContentPage

3. At the pop-up, select Other (e.g. rebate) and click Continue

3
 Return to 6. Invoicing

8.1 Creating Credit Note from PO Return to ContentPage

4. You will receive a popup box on screen to select your Legal Entity, Remit-To Address
and Ship From Address, which will appear in the invoice.
a. First, make sure your Legal Entity is set up – Refer to Section 4 if you have not
b. Next, select your registered Legal Entity via the drop down
c. The Remit-To and Ship From Address will be auto-populated once you have
selected your registered Legal Entity

4b

4c
 Return to 8. CreditNote

8.2 Creating Credit Note from Non-Disputed Invoice Return to ContentPage

5. On the Create Credit Note page, fill in the mandatory credit note fields, <Credit Note
#>, <Credit Note Date>, <Payment Term>, <Currency>, <Original Invoice#>, <Original
Invoice Date>, select <Bill-To-Address> as SG PO Box, select <Ship To Address> as
delivery address, fill in DBS <Requestor Email> and <Requestor Name>.
a. Credit Note # must be unique and must not contain special characters and
trailing alphabets, e.g. X: 123a, 123b, 123c, etc.

5 5

5
 Return to 8. CreditNote

8.2 Creating Credit Note from Non-Disputed Invoice Return to ContentPage

6. Click on Choose File to upload Credit Note copy.

7. Click on AddFile to upload remaining supporting documents.

7
 Return to 8. CreditNote

8.2 Creating Credit Note from Non-Disputed Invoice Return to ContentPage

8. At the Lines section of the Credit Note, indicate the item <Description>, as well as the
price amount to be credited <Price> and <Qty> if applicable. Click to proceed
a. Note that credit note amount must be negative
b. You can either change price or quantity but not both
c. Please note that quantity should be an integer value

8
 Return to 8. CreditNote

8.2 Creating Credit Note from Non-Disputed Invoice Return to ContentPage

9. Click Send Credit Note to submit Credit Note to DBS for approval.

9
 Return to 8. CreditNote

8.2 Creating Credit Note from Non-Disputed Invoice Return to ContentPage

10. Once the Credit Note has been approved, you should receive a notification.Click on
the notificationto verify that the Credit Note has been approved

10
9 Creating Reports Return to ContentPage

1. Click on the relevant tab to create your report, i.e. Orders/Invoices/Catalogues

2. Click on CreateView

2
9 Creating Reports Return to ContentPage

3. Fill in the Name of report and set the appropriate Visibility

4. Set the appropriate condition for your report, e.g. Status is Approved
a. You will be able to view a report where all invoice statuses are presented as
Approved

4
9 Creating Reports Return to ContentPage

5. Ensure that the information which you wish to see is placed under Selected columns
a. If it is not under Selected columns,please pull them over from Available columns
6. Click Save to view the report

6
10 CSP System Requirements Return to ContentPage

To maximise the user experience on the CSP,please be sure to upgrade

your web browsers to the latest version. Having an up-to-date browser
will ensure added security, increased performance, better backward
compatibility, and greater support from web technologies
Internet Explorer (IE)
• IE11 recommended

Mozillla Firefox
• Mozilla Firefox49.x

Google Chrome
• Google Chrome53.x
11. Catalogue Management Return to ContentPage

1. Viewing Catalogue
2. Creating Catalogue
3. Uploading CatalogueItem
1. Uploading Catalogue Item – Manual Upload
2. Uploading Catalogue Item – Bulk Upload
3. Uploading Catalogue Item – Approval
4. Editing Catalogue
5.Definition of Fields for Catalogue 11.6
Catalogue StatusDefinitions

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11.1 Viewing Catalogue Return to ContentPage

1. To view Catalogs, click on tab.

2. You will be able to view the catalogues and their status. E.g. <Start Date>, <Expiration Date>,
<Status>

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 Return to 11. Catalogue Management
11.2 Creating Catalogue Return to ContentPage

1. Click on tab.
2. To create a new catalogue,click
a. If you have a catalogue of items with different currencies, you should create
each item individually in the catalogueand set the currencyaccordingly.

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11.2 Creating Catalogue Return to ContentPage

3. Fill up the mandatory fields, i.e. <Catalog Name>, <Start Date>, <Expiration Date>, <Currency>
a. Please set <End Date> to one day after the actual date (e.g. if you want your
items to remain purchasable on 28th June, please set <End Date> as 29th June)
b. Please send in your catalogue for approval 5 days prior to the <Start Date> of
your catalogue
4. There will be a summary section which keeps track of the edits made to a catalogue.

4
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11.3 Uploading Catalogue Item Return to ContentPage

1. Items can be added to the catalogue:

• Manual upload through the interfaceby clicking (5.3.1)
• Bulk upload via a CSV file by clicking (5.3.2)

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11.3 Uploading Catalogue Item Return to ContentPage

1. Items can be added to the catalogue:

• Manual upload through the interfaceby clicking (5.3.1)
• Bulk upload via a CSV file by clicking (5.3.2)

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 Return to 11. Catalogue Management
11.3.1 Uploading Catalogue Item – Manual Upload
Return to ContentPage

1. Click to start a manual upload of catalogue. Fill up all mandatory fields, which
are denoted by (*), i.e. <Name>, <Description>, <Unit of Measure (UOM)>,
<Purchasable>,<MOQ>, <Part Number>, <Lead Time>, <Contract>, <Price>,
<Currency>, <Image> and click
a. Uncheckthe “Purchasable”checkbox if it is a new item not previously supplied
to DBS
b. Please contactDBS for a dummy contract number if you are a new supplier

1
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 Return to 11. Catalogue Management
11.3.1 Uploading Catalogue Item – Manual Upload
Return to ContentPage

2. Review the catalogue containing the newly added items. Click to

completeupload
a. There will be a green notificationbox to indicate that catalogue is submitted and
buyer will be notified.

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 Return to 11. Catalogue Management
11.3.2 Uploading Catalogue Item – BulkUpload
Return to ContentPage

1. Click to perform a bulk upload

2. Perform either one of the two steps below:
a. To add new items, click on and fill up the next empty field/row of the CSV file
b. To edit and update existing items in the catalogue, click on to download and
update the affected fields
3. Select for a description of the required and optional fields in the template

2
3

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11.3.2 Uploading Catalogue Item – BulkUpload
Return to ContentPage

4. Open the CSV file to edit the fields. The mandatory fields for Suppliers to fill are as
follows:
• Supplier Part Number • Contract Number
• Name • MOQ
• Description • Image URL
• UOM code • Price
• Lead Time • Currency
• Active* (All new items to be uploaded with active fields as “NO”)

Please contact DBS for a dummy contract number if you are a new supplier

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11.3.2 Uploading Catalogue Item – BulkUpload
Return to ContentPage

5. Once the CSV file is updated, savethe file and load it into the system. Click
a. Follow the same steps for making changes/edits to items in a catalogue

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11.3.2 Uploading Catalogue Item – BulkUpload
Return to ContentPage

6. A summary page indicating the changes made to the catalogue will be displayed. Click

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11.3.2 Uploading Catalogue Item – BulkUpload
Return to ContentPage

7.Review the catalogue containing the newly added items. Click to

complete upload
a. There will be a green notificationbox to indicate that catalogue is submitted and
buyer will be notified.

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11.3.3 Uploading Catalogue Item – Approval Return to ContentPage

1. Once the catalogues have been approved by DBS, the status will be shown as
“Accepted by Customer”. DBS can now make purchases from the catalogue

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11.4 Editing Catalogue Return to ContentPage

1. When a catalogue is approved by DBS, it cannot be edited

2. The edits can be made through creating a new catalogue and then deleting the old
cataloguethat is now no longer valid

3. The new cataloguewill have to be sent to DBS for approval following the same steps
earlier
a. Please remember to send the new catalogue for approval 5 days prior to the
start date of the catalogue

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11.5 Definition of Fields for Catalogue Return to ContentPage

Below are the definition of the fields in the catalogue item loader with (*) indicating
mandatory fields:
Coupa validates Description
Supplier part number is a mandatory field in Coupa. In the case
wherein the Supplier items has no part number or the part number is
duplicated with another item, a dummy part number will be included
Part Number*
in this field by DBS. Going forward, please substitute with an actual
Supplier part number. (Part number can be in any format 255
characters). E.g.SG12345678900
This is the product description to be printed on the PO. The naming
Name* convention for all items to follow DBS convention of – “Item Name
(Part Number)”
Description of the item and any additional relevant information that
Description*
the Supplier requires
Required field. Unit price of item. Will default to zero if it is not a
Price*
number

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11.5 Definition of Fields for Catalogue Return to ContentPage

Below are the definition of the fields in the catalogue item loader with (*) indicating
mandatory fields:
Coupa validates Description
Required field. Must match currencycode within system(e.g. USD).
Currency*
Refer to the dropdown list of currencies.
Only a specific list of UOM codes are allowed in Coupa. Refer to list of
UOM Code*
UOM Codes.
Yes for active, No for inactive. To be set to “Yes” for items available on
Active*
Coupa. To set active field to “No” for new items.
Lead Time* Delivery Lead Time(days)
Contract number to be filled by Supplier should be as indicated in the
Contract No.* CSV file from the initial DBS load.
Note: Not MCR or quotation number

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11.5 Definition of Fields for Catalogue Return to ContentPage

Below are the definition of the fields in the catalogue item loader with (*) indicating
mandatory fields:
Coupa validates Description
URL link to the image on the web. If adding images, this is a valid and
publically accessibleURL for an image.
Should be a direct link to a .jpg, .png image online. Item image have to
be added through a direct link to a .jpg, .png image online. Alternatively,
the image can be added through the user interfaceat a per item basis
Image URL*
Image Url0-5* Image formats allowed: PNG, GIF, JPG, JPEG,
Image formats not allowed: EXE, BAT, COM, ZIP, SH, DEB, SO, ELF, BIN,
RPM, TAR, GZ, TAR.GZ, KO, PY, PHP, MSI, AXF, PRF, PUFF, PJPEG, TIFF or
PDF
Image size should have a minimum pixel resolution of 300 x 450
MOQ* Minimum Order Quantity of all Items is 1 unit (i.e. 1 carton/box/packet)

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11.5 Definition of Fields for Catalogue Return to ContentPage

These fields are non mandatory. Only fill these if required

Coupa validates Description

Column order does not affect the upload, but if a column
with a Required Field is missing, it will result in an error.
Formatting offile Example of error during upload: “The system found 1
error when attempting to load the sample rows. Column
header <column name> is not valid.”
Manufacturer of item. Suppliers should only fill up ‘DBS
Manufacturer’ field with the relevant manufacturer
DBS Manufacturer
details instead of the ‘Manufacturer’ field in the CSV
template
An optional field for showing another part number, which
Supplier Aux PartNum
can be unique ornon-unique

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11.5 Definition of Fields for Catalogue Return to ContentPage

These fields are non mandatory. Only fill these if required

Coupa validates Description

Pack Weight The weight of onepack

Pack WeightUOM The UOM for a Pack

Net Weight The weight of oneitem

Net Weight UOM The UOM for one Item

Receive CatchWeight Forces the item to be received as catch weight

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11.5 Definition of Fields for Catalogue Return to ContentPage

These fields are non mandatory. Only fill these if required

Fields not required by DBS

Item Classification Name Item Number

Pack Quantity
UNSPSC Code

Contract Number Price (Tier 1-20)

Contract Term Link Title/URL 0-5
Savings % Use Pack Weight

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11.5 Definition of Fields for Catalogue Return to ContentPage

Unit of Measurement (UOM) (Refer to document repository)

UOM Code UOM Name UOM Code UOM Name
B10LT Batch of 10 Lots 100BX Lotof 100 Boxes
B20LT Batch of 20 Lots 100CG Lotof 100 Cartridges
B3LT Batch of 3 Lots 100PD Lotof 100 Pads
B30LT Batch of 30 Lots 100PC Lotof 100 Pieces
B32LT Batch of 32 Lots 100RL Lotof 100 Rolls
B400LT Batch of 400 Lots 100ST Lotof 100 Sets
B5LT Batch of 5 Lots 1KBK Lotof 1000 Books
B50LT Batch of 50 Lots 1KEA Lotof 1000 Each
B500LT Batch of 500 Lots 1KPD Lotof 1000 Pads
B8LT Batch of 8 Lots 1KPC Lotof 1000 Pieces
B96LT Batch of 96 Lots 1KST Lotof 1000 Sets
B20PC Batch for 20 Pieces 1KSH Lotof 1000 Sheets
10BX Lotof 10 Boxes 1KTK Lotof 1000 Tokens
10PD Lotof 10 Pads 10KPC Lotof 10000 Pieces
10PC Lotof 10 Pieces 10KST Lotof 10000 Sets
10RM Lotof 10 Reams 10KSH Lotof 10000 Sheets
10RL Lotof 10 Rolls 100KPC Lotof 100000 Pieces
10ST Lotof 10 Sets 100KST Lotof 100000 Sets
10TK Lotof 10 Token 100KSH Lotof 100000 Sheets
100BK Lotof 100 Books 101EA Lotof 101 Each

To edit in excel - neater 147

 Return to 11. Catalogue Management
11.5 Definition of Fields for Catalogue Return to ContentPage

Unit of Measurement (UOM) (Refer to document repository)

UOM Code UOM Name UOM Code UOM Name
107ST Lotof 107 Sets 20BX Lotof 20 Boxes
11PC Lotof 11 Pieces 20PK Lotof 20 Packets
11K5PC Lot of11500 Pieces 20PD Lotof 20 Pads
12BX Lotof 12 Boxes 20PC Lotof 20 Pieces
12PD Lotof 12 Pads 20RM Lotof 20 Reams
12PC Lotof 12 Pieces 200BK Lotof 200 Books
1K3BK Lotof 1300 Books 200PD Lotof 200 Pads
14KPC Lot of14000 Pieces 200PC Lotof 200 Pieces
1K5PC Lotof 1500 Pieces 200RM Lotof 200 Reams
16BX Lotof 16 Boxes 200ST Lotof 200 Sets
2BK Lotof 2 Books 2KPD Lotof 2000 Pads
2BT Lotof 2 Bottles 2KPC Lotof 2000 Pieces
2BX Lotof 2 Boxes 2KST Lotof 2000 Sets
2CT Lotof 2 Cartons 20KPC Lotof 20000 Pieces
2PK Lotof 2 Packets 20KST Lotof 20000 Sets
2PD Lotof 2 Pads 20KSH Lotof 20000 Sheets
2PC Lotof 2 Pieces 200KSH Lotof 200000 Sheets
2RM Lotof 2 Reams 25PC Lotof 25 Pieces
2RL Lotof 2 Rolls 250PC Lotof 250 Pieces
20BK Lotof 20 Books 250RM Lotof 250 Reams

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11.5 Definition of Fields for Catalogue Return to ContentPage

Unit of Measurement (UOM) (Refer to document repository)

UOM Code UOM Name UOM Code UOM Name
2K5SH Lotof 2500 Sheets 30KST Lotof 30000 Sets
28KPC Lot of28000 Pieces 30KSH Lotof 30000 Sheets
3BT Lotof 3 Bottles 300KPC Lotof 300000 Pieces
3CT Lotof 3 Cartons 301EA Lotof 301 Each
3MN Lotof 3 Monitors 3K5PC Lotof 3500 Pieces
3PC Lotof 3 Pieces 4BX Lotof 4 Boxes
3RM Lotof 3 Reams 4PC Lotof 4 Pieces
30BX Lotof 30 Boxes 4RM Lotof 4 Reams
30EA Lotof 30 Each 4ST Lotof 4 Sets
30PD Lotof 30 Pads 40PD Lotof 40 Pads
30PC Lotof 30 Pieces 400PC Lotof 400 Pieces
300BK Lotof 300 Books 4KST Lotof 4000 Sets
300PC Lotof 300 Pieces 40KPC Lotof 40000 Pieces
300ST Lotof 300 Sets 40KSH Lotof 40000 Sheets
3KPK Lotof 3000 Packs 5BX Lotof 5 Boxes
3KPD Lotof 3000 Pads 5CT Lotof 5 Cartons
3KPC Lotof 3000 Pieces 5CP Lotof 5 Copies
3KST Lotof 3000 Sets 5PK Lotof 5 Packets
3KSH Lotof 3000 Sheets 5PA Lotof 5 Packs
30KPC Lot of30000 Pieces 5PD Lotof 5 Pads

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11.5 Definition of Fields for Catalogue Return to ContentPage

Unit of Measurement (UOM) (Refer to document repository)

UOM Code UOM Name UOM Code UOM Name
5PC Lotof 5 Pieces 50KSH Lotof 50000 Sheets
5RM Lotof 5 Reams 6PK Lotof 6 Packets
5ST Lotof 5 Sets 60PD Lotof 60 Pads
50BK Lotof 50 Books 60RM Lotof 60 Reams
50BX Lotof 50 Boxes 6KPC Lotof 6000 Pieces
50EA Lotof 50 Each 8RM Lotof 8 Reams
50PK Lotof 50 Packets 8RL Lotof 8 Rolls
50PD Lotof 50 Pads 80PD Lotof 80 Pads
50PC Lotof 50 Pieces 80RL Lotof 80 Rolls
50ST Lotof 50 Sets 101PC Lotof 101 Pieces
50SH Lotof 50 Sheets 301PC Lotof 301 Pieces
500BK Lotof 500 Books EA Each
500PD Lotof 500 Pads ST Set
500PC Lotof 500 Pieces PD Pad
500ST Lotof 500 Sets PC Piece
5KBK Lotof 5000 Books BK Book
5KPC Lotof 5000 Pieces BX Box
5KST Lotof 5000 Sets PK Packet
5KSH Lotof 5000 Sheets RL Roll
50KPC Lot of50000 Pieces LN Line

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11.5 Definition of Fields for Catalogue Return to ContentPage

Unit of Measurement (UOM) (Refer to document repository)

UOM Code UOM Name UOM Code UOM Name
UN Unit TK Token
LS LumpSum CG Catridges
JB Job MN Monitor
CT Carton SH Sheet
BT Bottle AP Application
TN Tin AUVU Authorised User ValueUnit
MO Month RVU Resource Value Unit
NO No. CU Concurrent User
CP Copy CS Concurrent Session
DZ Dozen FU Floating User
TU Tube UVU User ValueUnit
CN Can 36RL Lotof 36 Rolls
LO Lot
TR Trip
PVU Processor ValueUnit
PROC Processor
PA Pack
AU Authorised User
SVR Server
RM Ream

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11.6 Catalogue Status Definitions Return to ContentPage

Status Definition

Accepted/Accepted The catalogue has been accepted by DBS, and all the items in it
by Customer are now available for purchase within Coupa

Awaiting/Pending The catalogue has been received by DBS, but it has not gone
Approval through the approval chain yet

The cataloguehas been created, but may be missing information

Draft
necessary to send it to DBS
There is an issue with the catalogue. Pleasecontact DBS to get the
Error
catalogueback on track
The catalogue has been rejected. Contact DBS to find out why,
Rejected
and then resubmit

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Unit of Measurement (UOM List)

Withholding Tax Confirmation (Click on “Paperclip” logo)

For all foreign (non-Singaporeresident) suppliers to take note:

It is mandatory for all foreign (non-Singaporeresident) suppliers to complete the

attached SingaporeWithholding Tax Checklist form and attached it to the invoice
before submission. The invoice will be rejected if the form is not attached or
incomplete.

Tax Residency SG Withh

Decision Tree Tax Checkl
 Return to ContentPage

Now, you are ready to use Coupa Supplier Portal for DBS

For more information on other CSP functionality, refer to Supplier Enablement –

Training Manual

For any issues, please contact DBS helpdesk (sgprocurement@dbs.com)