M/s VICTORY LUMINAIRES
CHINCHPADA VIL- GOKHIVARE,VASAI EAST
Kind Attention: Mr. Vinay Rao
Subject: Supplier Performance Score Card- Key Business Parameters
Kindly note the performance of your company for the month of March ' 2020 vis-à-vis set targets.
KEY BUSINESS PERFORMANCE SCORE CARD Month : March ' 2020
M/s VICTORY LUMINAIRES Vendor Code: DV025A
Automotve Division
RATING ELEMENT UNIT TARGET ACTUAL LEVEL OF WEIGHTAGE SCORE
PERFORMANCE PERFORMANCE
CUSTOMER PERCEIVED QUALITY PERFORMANCE
Warranty (3 MIS) R/1000 < 0.1 0.05 (Aug 19) 4 3 12
Warranty (12 MIS) R/1000 < 0.6 0.00 (Nov 18) 4 2 8
No of V1+ & No of incidences NA NA NA NA NA
V1Concerns
No of V2 concerns No of incidences NA NA NA NA NA
M&M PLANT QUALITY PERFORMANCE
PPM Eq. PPM <=100 0 4 35 140
Max No. of No. of NA NA NA NA NA
without defect consecutive days
Days from last No. of NA NA NA NA NA
defect consecutive days
QRQC rating % > 80% 60 1 15 15
M&M PLANT DELIVERY PERFORMANCE
Schedule
% 100% 100 4 20 80
Adherence
ASN Preparation % 100% 85 1 5 5
Short Receipts No. of incidences 0 0 4 5 20
SYSTEM CERTIFICATION/AUDIT
MSSS Score % >84% Not Audited 2 7 14
MSES Score % ≥80% Not Audited 2 8 16
Rating Criteria Total 334
Excellent >325 and all Superior ≥275& < 325 and all Rating Good
parameters LOP≥ 2 parameters LOP≥ 2
Good ≥200 & < 275 Must Improve ≥125 & < 200
Poor < 125
Quality Crisis(Field Recall) No
Warranty Cost Rs.
SPARES OTIF PERFORMANCE # R # G: >=90% of parts supplied as per schedule Y: 85-90% of parts supplied as per schedule
R: <85% of parts supplied as per schedule (blank) : Spares performance not mapped
Certification Status QMS:TS 16949 EMS :No Certificate
* Yellow Yellow Yellow Yellow
Q1 Q2 Q3 Q4
Remark: Your performance in the last Quarter has been inconsistent. Improvement required in the next Quarter to attain atleast
Good level.
Regards,
___________________________
Hemant Sikka (Chief Purchase Officer)
3 months in 3 months in min 3 months in min Any other Any 2 months in
"Excellent" Category "Superior" Category "Good" Category Combinations "Poor" Category
* Quarterly Flash Cards Criteria
Monthly PPM Eq- F'20
600
509
500
380
400 380
294 274
300
172
200 215 172 125 155 155 152 152 148
117 130 138
124
PPM Eq
100 74 66
0 21 23 0
0
Apr'19 May'19 Jun'19 Jul'19 Aug '19 Sep'19 Oct'19 Nov'19 Dec'19 Jan'20 Feb'20 Mar'20
<=100 PPM
PPM Cumm PPM Target
Monthly PPM Eq M&M Plant wise - March ' 20
100
80
60
40
20
0 0 0 0 0
0
PPM Eq
AS IGAT PURI AS Kandivili Plant AS Zaheerabad Plant Mahindra Heavy Engines Limited MAHINDRA VEHICLE MFGRS.
LT D.
PPM @PPM_T arget <=100 PPM
M&M Plant
Top PPM Eq Contributng Parts - March ' 20
5
1
Qty
0 0 0 0 0 0
0022721 0024756 0090707 0302AAW00510N 0302CAB00300N
Part Number
Warranty Failure- F'20 (3 MIS) 3MIS Target: <0.1
0.10
0.08
0.08
0.06 0.05
0.05
Warranty R/1000
0.04
0.02
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
0
03.2019 04.2019 05.2019 06.2019 07.2019 08.2019 09.2019 10.2019 11.2019 12.2019 01.2020 02.2020 03.2020
Matured Unmatured Matured & Unmatured T arget
Aug19 is last matured month for report of Mar20
Warranty Failure- F'20 (12 MIS) 12MIS Target:<0 .6
0.6
0.5
0.4
0.3
Warranty R/1000
0.2
0.1 0.08 0.06
0.04 0.03 0.04 0.03 0.05 0.05
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
0
05.2018 06.2018 07.2018 08.2018 09.2018 10.2018 11.2018 12.2018 01.2019 02.2019 03.2019 04.2019 05.2019 06.2019 07.2019 08.2019 09.2019 10.2019 11.2019 12.2019 01.2020 02.2020 03.2020
Matured Unmatured Matured & Unmatured T arget
Nov18 is last matured month for report of Mar20
Schedule Adherence %F'20
100%
100 100 100 100 100 100 100 100 100 100 100 100
100
90
80
70
60
50
40
30
20
10
SA %
0
Apr'19 May'19 Jun'19 Jul'19 Aug '19 Sep'19 Oct'19 Nov'19 Dec'19 Jan'20 Feb'20 Mar'20
Scheduling Adherence % Targ et
Monthly Schedule adherence M&M Plant wise - March ' 20 100%
100 100 100 100
100
90
80
70
60
50
40
30
20
10
SA%
0
AS IGATPURI AS Kandivili Plant AS Zaheerabad Plant Mahindra Heavy Eng ines Limited
SA% Targ et
ASN%- F'20
100%
99 99 99 99 100 99 99 99 99 99 100
100
85
80
60
40
ASN %
20
0
Apr'19 May'19 Jun'19 Jul'19 Aug '19 Sep'19 Oct'19 Nov'19 Dec'19 Jan'20 Feb'20 Mar'20
ASN % Targ et