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Present Evaluation Findings

The evaluation assessed the installation of tablets and ordering software at Sauce & Spoon restaurants. Most customers found using the tablets improved their experience and ordering times, though some preferred using menus or had issues with the software. Next steps include improving the software experience, adding more tablets to locations, and fixing bugs.

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Nitai Chandra Ghosh
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659 views1 page

Present Evaluation Findings

The evaluation assessed the installation of tablets and ordering software at Sauce & Spoon restaurants. Most customers found using the tablets improved their experience and ordering times, though some preferred using menus or had issues with the software. Next steps include improving the software experience, adding more tablets to locations, and fixing bugs.

Uploaded by

Nitai Chandra Ghosh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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PRESENT EVALUATION FINDINGS

Sauce & Spoon


1. Summary:
 Choosing Tablets as per required specifications.
 Installation of Tablets.
 Installation of software for ‘Sauce & Spoon’.
 Training staff for the new setup & ecosystem.
2. Overview:
 Customer satisfaction.
 Achieving revenue
 Improving customer and ease of ordering from table
3. Findings:
 80% customers found it effective by using tablets which improved order times.
 20 percent of customers found it bit new & difficult to use tablets.
 10% of customers insisted to use Menu to order food.
 3% of customers found issues with software/bugs/user experience (UI/UX) issues.

4. Next Steps:
 To improvise ordering & software experience.
 To install more tablets to other locations
 To fix bugs and improve the ordering experience.

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