INTERNSHIP
AT
STOCK HOLDING CORPORATION OF INDIA LIMITED
JENIFER CHRISLA T
(Register No.23MB034)
Under the Guidance and Supervision of
(Prof. S. KARTHIKEYAN)
MASTER OF BUSINESS ADMNISTRATION JANSONS
SCHOOL OF BUSINESS(AUTONOMOUS)
COIMBATORE – 641 659
AUGUST
2022
DECLARATION
I JENIFER CHRISLA T (23MB034) hereby declare that the INTERNSHIP REPORT submitted to
JANSONS SCHOOL OF BUSINESS, an autonomous Institution Affiliated to Bharathiar University, in
partial fulfillment of the requirements of the award of the degree of MASTER OF BUSINESS
ADMINISTRATION, is a record of original work done by me during the internship at Stock Holding
Corporation of India, Coimbatore from 2nd May 2022 to 30th July 2022 under the guidance of Prof. S.
KARTHIKEYAN, and it has not formed the basis for the award of any Degree / Diploma / Associate ship/
Fellowship or other similar title of any candidate of any university.
Student's Signature: Date:
Student's Name: Student’s Roll No.: ________________
ACKNOWLEDGEMENT
I express my deep sense of gratitude to Prof. S. MOHAN CEO, Jansons School of Business, Karumathampatti,
Coimbatore, for permitting me to undertake this project work and providing with all the necessary facilities and
support to complete the work.
I am obliged to thank my project guide Dr. S. KARTHIKEYAN MBA., Ph.D, Jansons School of Business for
his valuable guidance, suggestions, and which enabled me to complete the project work successfully.
I take great pleasure in thanking the management of STOCK HOLDING CORPORATION OF INDIA Ltd.,
COIMBATORE, for providing me this opportunity to do my project in esteemed organisation and Mr. K.S.
PERIYASWAMY, Area manager, Coimbatore branch for his guidance and support without which this project
work would not have been completed.
I take this opportunity to thank all non-teaching and computer centre staff who helped me to prepare my project
work. I also express my gratitude to my loving parents and friends who are a constant source of motivation to
me and for their support and encouragement throughout this project work. I am indebted to the powerful
almighty for all the blessings showered upon me and helping me throughout this project.
JENIFER CHRISLA T
(23MB034)
TABLE OF CONTENTS
CHAPTER NO CONTENTS PAGE NO
EXECUTIVE SUMMMARY 1
1 ABOUT THE COMPANY 2
2 INDUSTRY REVIEW 13
3 KEY LEARNINGS 19
4 CONCLUSION 27
EXECUTIVE SUMMARY
This study was under taken at “Stock Holding Corporation of Ind Ltd.” at Chennai District. The
study mainly deals with providing advisory services investor. This internship is to learn about the
various activities which has been dealt by Stock Holding Corporation of India Ltd. in the
investments in stocks and trading activities and increase awareness among the investors to gain
maximum profit. In this Internship I have dealt with various customers and many quires
regarding opening of demat accounts and trading accounts and also how the NPS scheme is
beneficial to the clients after their retirement age and I have also dealt with 900 clients in the
process of due collection.
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CHAPTER 1
ABOUT THE COMPANY
HISTORY
Stock Holding Corporation of India Limited (SHCIL) is an Indian custodian and
depository participant, based in Mumbai, Maharashtra. SHCIL was established in 1986 as a
public limited company and is a subsidiary of IFCI. It is also responsible for e-stamping system
around India. It is also authorized by Reserve Bank of India as Agency Bank to distribute and
receive Govt. of India savings/relief bond 2003 along with nationalized banks.
SHCIL Services Ltd (SSL) is a SEBI registered Corporate Stock Broker providing safe
and reliable services to all institutional and retail clients across length and breadth of the country.
SSL offers services in both Cash and F&O segment of BSE & NSE and Currency Derivatives
segment of NSE. SSL started broking operations in July 2006.
It has a large clientele base in retail segment. It has also wide clientele in institutional
segment comprising leading domestic institutional investors, including Mutual Funds, Insurance
Companies, Banks and other Financial Institutions. SSL strength lies in the operational synergies
and leverage of the parent company Stock Holding Corporation of India Ltd. (SHCIL) which
was incorporated at the special initiative of the Government of India as a public limited company
in 1986 and is jointly promoted and owned by the all-India banks and financial institutions, viz.,
IFCI Ltd, LIC, SU-UTI, GIC, NIA, NIC, UIC and TOICL. SSL is a broking arm of SHCIL.
MILESTONES ACHIVIED BY THE COMPANY
Stockholding acts as a Central Record Keeping Agency (CRA) for collection of stamp duty in 19
States and Union Territories on pan India basis. Stockholding is one of the largest Professional
Clearing Member of the country. Stockholding distributes GOI Bonds, Sovereign Gold Bonds’
Fixed Deposits, Corporate Bonds & NCDs of reputed Institutes & Corporates, Mutual Fund
Schemes, Initial Public Offers (IPO’s) and National Pension System (NPS) etc. Stockholding has
its registered office at Parel, Mumbai, a world class main operations office at Mahape, Navi
2
Mumbai and operates through its 186 retail branches all over India. Stockholding has been profit
making and dividend paying company right from its inception. As on date, IFCI holds 52.86%
equity shareholding in Stockholding, making it a subsidiary Company of IFCI.
With a share capital of Rs.21.10 crore, Stockholding’s income stands at Rs.354.63 crore with a
Profit after Tax of Rs.129.96 crore for the year ended March 31, 2017. Stockholding group’s
total income stands at Rs 446.95 crore with profit after tax of Rs 146.32 crore for the year ended
March 31, 2017.
Stockholding bagged the prestigious NSDL Star performer award continuously for 2014, 2015
and 2016 for top performer highest asset value and top performer in active accounts.
Stockholding has bagged BSE’s Skoch Award for Best Custodian- Business Excellence in 2016.
Stockholding has been rated by the internationally circulated and reputed Global Custodian
magazine in the year 2016. Stockholding was awarded prizes in Best Point of Presence (PoP) –
All Citizen award, Best PoP NPS Corporate and Best POP NPS Private Sector in 2016.
Stockholding has two wholly owned subsidiaries viz.
(i) SHCIL Services Ltd. (SSL) (CIN no. U65990MH1995GOI085602)
SSL, the broking arm of Stockholding, is providing stock broking services to retail and
institutional clients across the country. SSL offers services in Cash & F & O segment of BSE &
NSE. With a share capital of Rs.6.09 crore, SSL’s income stands at Rs.43.43 crore with a Profit
after Tax of Rs.6.45 crore for the year ended March 31, 2017. SSL has its registered office at
Mahape, Navi Mumbai.
(ii) Stockholding Document Management Services Limited (Stockholding DMS) (erstwhile
SHCIL Projects Ltd) (CIN no. U74140MH2006GOI163728)
Stockholding DMS is a Microsoft Gold certified partner for all its products and services and is
ISO 9001:2008 and CMMI Level-3 certified company. Stockholding DMS provides End to End
Document Management Solutions. With a share capital of Rs.37 crore, SDMS income stands at
Rs.82.93 crore with a Profit after Tax of Rs.9.92 crore for the year ended March 31, 2017.
Stockholding DMS has its registered office at Mahape, Navi Mumbai.
3
Stock Holding acts as a Central Record Keeping Agency (CRA) for collection of stamp duty in
19 States and Union Territories on pan India basis. Stock Holding is one of the largest
Professional Clearing Member of the country. Stock Holding distributes GOI Bonds, Sovereign
Gold Bonds Fixed Deposits, Corporate Bonds & NCDs of reputed Institutes & Corporates,
Mutual Fund Schemes, Initial Public Offers (IPO’s) and National Pension System (NPS) etc.
Stock Holding, a debt free company, has been profit making and dividend paying company right
from its inception. As on date, IFCI holds 52.86% equity shareholding in Stock Holding, making
it a subsidiary Company of IFCI. Stock Holding has its registered office at Parel, Mumbai, a
world class main operations office at Navi Mumbai and operates through its 188 retail branches
all over India.
With a share capital of Rs.21.10 crore, Stock Holding’s income stands at Rs.433.61 crore with a
Profit after Tax of Rs.65.80 crore for the year ended March 31, 2018. Stock Holding group’s
total income stands at Rs 501.11 crore with profit after tax of Rs 73.62 crore for the year ended
March 31, 2018.
Stock Holding has bagged the following awards & accolades in the recent past.
FY 2017-18
Prestigious Rising Brand of Asia 2017.
NSDL Top Performer Award for Highest Assets under Custody.
Category Outperformer and Market Outperformer by Global Custodian India Domestic
survey - 2017.
Prestigious Rising Brand of Asia -ERTC Media
Largest Depository service provider in terms of Highest Assets value under Custody by
NSDL
Global Custodian - Category Outperformer and Market Outperformer by India Domestic
Survey 2017
Best NPS Service Provider by PFRDA
9 Awards as Best POP for providing NPS Services by PFRDA.
5 Awards for NPS Campaigns by PFRDA.
4
FY 2018-19
The Iconic Indigenous Brand of India – Economic Times
Best Custodian 2018 - Association of International Wealth Management of India
(AIWMI)
Stock Holding has three wholly owned subsidiaries viz.
(i) SHCIL Services Ltd. (SSL) (CIN no. U65990MH1995GOI085602)
SSL, the broking arm of Stock Holding, is providing stock broking services to retail and
institutional clients across the country. SSL offers services in Cash & F & O segment of BSE &
NSE. With a share capital of Rs.6.09 crore, SSL’s income stands at Rs.54.99 crore with a Profit
After Tax of Rs.9.45 crore for the year ended March 31, 2018. SSL has its registered office at
Mahape, Navi Mumbai.
(ii) Stock Holding Document Management Services Limited (Stockholding DMS) (erstwhile
SHCIL Projects Ltd) (CIN no. U74140MH2006GOI163728)
Stock Holding DMS is a Microsoft Gold certified partner for all its products and services and is
ISO 9001:2008 and CMMI Level-3 certified company. Stock Holding DMS provides End to End
Document Management Solutions. With a share capital of Rs.43.25 crore, SDMS income stands
at Rs.60.34 crore with a Profit After Tax and OCI of Rs.2.42 crore for the year ended March 31,
2018. Stock Holding DMS has its registered office at Mahape, Navi Mumbai.
(iii) Stockholding Securities IFSC Limited (CIN no. U65990GJ2018GOI103278)
Stockholding Securities IFSC Limited (SSIL) was incorporated on July 16, 2018
registered under the jurisdiction of the Registrar of Companies, Gujarat with an authorized share
capital of Rs.15 Crore. Stockholding will be shortly infusing equity capital of Rs.15 crore in
5
SSIL and thereafter, SSIL will commence its business operations at International Financial
Services Centre (IFSC) initially with Professional Clearing Member (PCM) services.
BUSSINESS ACTIVITIES CARRIED OUT BY THE COMPANY
Products and services:
Stock Holding offers numerous financial services along three main branches: personal,
corporate and custodial services.
Personal services
Some of the personal services they offer include:
Demat Account
Trading Account
Insurance
Mutual Funds
NPS (Retirement)
GOI Bonds (Government of India)
6
IPOs
Gold Rush
Demat Account
A Demat account is a necessary account to hold financial securities in a digital form and
to trade in the share market. In India, Demat accounts are maintained by two depository
organizations, the National Securities Depository Limited and the Central Depository Services
Limited.
Trading account
A trading account is an investment account that holds securities, cash and other holdings like any
brokerage account. With a trading account, an investor can buy and sell assets as frequently as
they want that too within the same trading session.
Insurance
Insurance is a way to manage your risk. When you buy insurance, you purchase protection
against unexpected financial losses. The insurance company pays you or someone you choose if
something bad happens to you. If you have no insurance and an accident happens, you may be
responsible for all related costs.
The insurance industry safeguards the assets of its policyholders by transferring risk from an
individual or business to an insurance company. Insurance companies act as financial
intermediaries in that they invest the premiums they collect for providing this service. Insurance
company size is usually measured by net premiums written, that is, premium revenues less
amounts paid for reinsurance.
7
Few types of insurance available in SHCIL:
1. General Insurance
Following are some of the types of general insurance available in India:
Health Insurance
Motor Insurance
Home Insurance
Fire Insurance
Travel Insurance
2. Life Insurance
There are various types of life insurance. Following are the most common types of life insurance
plans available in India:
Term Life Insurance
Whole Life Insurance
Endowment Plans
Unit-Linked Insurance Plans
Child Plans
Pension Plans
Mutual Funds
A mutual fund is a company that pools money from many investors and invests the money in
securities such as stocks, bonds, and short-term debt. The combined holdings of the mutual fund
are known as its portfolio. Investors buy shares in mutual funds.
TYPES OF MUTUAL FUND
Based on Asset Class
8
• Equity Funds
• Debt Funds
• Money Market Funds
• Hybrid Funds Based on Structure
• Open-ended Funds
• Closed-ended Funds
• Interval Funds Based on Investment Goals
• Growth Funds
• Income Funds
• Liquid Funds
• Tax-Saving Funds
MANAGEMENT TEAM
Board of directors:
Shri. Ramesh N.G.S.
CHAIRMAN
Shri. Umesh Punde
VICE - CHAIRMAN
Shri. Sanjeev Vivrekar
MD & CEO
Shri. Venkatraman Iyer
INDEPENDENT DIRECTOR
Shri. Sanjay Sharma
INDEPENDENT DIRECTOR
Shri. Jagdish Thakur
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DIRECTOR
Ms. Pandula Sreelakshmi
DIRECTOR
Ms. Rita Kaul
DIRECTOR
SIZE OF THE BUSINESS
Domestic presence
SHCIL has over 200 branches and in 141 cities around India.
MANPOWER OF THE COMPANY:
Stockholding Corporation of India has manpower of 2,888 employees.
COMPETATIORS OF THE COMPANY:
Capitol Federal
Employees-800
Revenue-$351 Million
10
FundEX Investments
Employees-700
Revenue-$24 Million
Guzman & Company
Employees-533
Revenue-$151 Million
Optimum Group
Employees-600
Revenue-$309 Million
11
The Provident Bank
Employees-1,159
Revenue-$314 Million
Bank Hapoalim
Employees-8,964
Revenue-$4 Billion
MARKET SHARE OF THE COMPANY:
The company is one of the prominent players in custodial services with a market share of 17%.
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CHAPTER 2
INDUSTRY REVIEW
MACROECONOMIC OVERVIEW:
Stockbroking is a service that allows retail and institutional investors to buy and sell stocks.
Stockbrokers trade shares on the exchange as well as over the counter, depending on the best
price and liquidity. In addition, stock exchanges impose strict regulations on trading shares
directly on their books, which is the reason most individual investors who want to trade shares
do it through a stockbroker. Most stockbrokers work for brokerage firms and handle transactions
for a variety of individual and institutional clients. Furthermore, the rise in the trend of
investment in the security market, the use of advanced technologies for better returns are
expected to boost the growth of this market in the upcoming years.
The global stockbroking market is segmented based on type, type of traders, and region. Based
on type, the market is divided into Full-Service Stockbroker, Discount Stockbroker, Online
Stockbroker. In terms of type of traders, the market is categorized into Institutional Traders,
Long-Term Traders, Short-Term Traders, Retail Traders. Geographically, the market is analysed
across several regions such as North America, Europe, Asia-Pacific, and Latin America, Middle
East & Africa (LAMEA).
COVID-19 Scenario Analysis
There is a significant rise in the stock market trading as new individuals have started to
trade in the stock market during the COVID-19. With limited knowledge about the
trading concepts, these individuals are taking the help of stockbrokers to start trading in
the stock market. Therefore, the global pandemic has positively impacted the
stockbroking market.
The COVID-19 has accelerated the growth of the security market. The market has
experienced increased use of electronic trading platforms to make decisions at a faster
pace while reducing human error. For instance, in a recent publication, the Reserve Bank
13
of Australia stated that the COVID-19 pandemic may have only accelerated the industry's
shift toward electronic trading. Therefore, this has positively impacted the stockbroking
market.
Top Impacting Factors: Market Scenario Analysis, Trends, Drivers, and Impact Analysis
The growth of the global trading industry is mainly driven by factors such as the rise in interest
in security markets for better return expectations. In addition, the surge in demand for reducing
transaction costs fuels the demand for automated trading. However, the risk of the capital loss is
expected to hamper the growth of the market. Contrarily, the adoption of electronic trading
platforms and algorithms is expected to provide lucrative opportunities for market growth during
the stockbroking market forecast period.
The Stockbroking Market Trends are as Follows:
Rise in Interest in Security Market for Better Return Expectations:
New traders are coming into the stock trading market to invest in stocks for better returns.
However, these new traders have very limited skills and knowledge about the functioning of the
stock market, and about which stocks to buy and sell. Therefore, the traders rely on stockbroking
firms for providing relevant information regarding trading concepts, do’s and don’ts which are
essential for the traders to earn profit in the stock market. Therefore, this is a major factor for the
propelling growth of the stockbroking market.
Adoption of Electronic Trading Platforms and Algorithms in Stockbroking Services:
Most stockbroking companies are increasing their adoption of electronic trading platforms and
algorithms to capitalize on the data from digitally driven channels. It is used by a variety of
companies, including mutual funds, discount stockbrokers, and asset management companies.
With the help of technology, it is easier for the market players to offer more advanced services to
the consumers in the stock market trading by providing real-time insights into trading. Therefore,
the adoption of electronic trading platforms will offer major lucrative opportunities for the
growth of stockbroking market in the upcoming years.
14
Key Market Players
Zerodha Broking Ltd
Angel Broking Limited
IIFL Securities Ltd.
Motilal Oswal Commodities Broker Pvt. Ltd
Wealthtiger Investment Advisors Private Limited
Upstox
ICICI Prudential Life Insurance Company Ltd
Edelweiss Broking Limited
HDFC securities Ltd
63MOONS
5Paisa Capital Ltd.
The chart of zerodha monthly user growth plotted against the Nifty broadly shows their journey
over the last eleven years.
Nifty vs our account openings
It took them six years to get the first 100,000 customers and nine months for the next 100,000. It
took them eight years to reach 1 million customers and only 1.5 years for the next 1 million. It
15
took them almost ten years to get to 2 million customers, which was around the time COVID hit,
and then they added their next ~6 million customers in just 18 months.
This is because all their user acquisition is organic without any marketing or advertising pushes
from them. In addition, they charge a small account opening fee on user signups to cover our
compliance costs. Most importantly, they do not incentivize people to sign up by offering
random freebies. So, their new users come to us of their own accord, with a clear intent to trade
or invest.
As of FY14, India has approximately 1 crore Demat accounts. In a country of 125+ crore people,
this translates to less than 1% market penetration by broking firms. Of these 1 crore demat
accounts, many are owned by the same individual or are owned by members of the same family,
and many more are practically dormant. This effectively means that only around 40-60 lakh
Indian investors are directly holding Indian shares.
Types of brokerages in India
Indian broking industry
Non-flat fee brokerages
Flat fee brokerages
Traditional broking shifts to technology-oriented lean and adaptive models
The flat fee-based brokerages are relatively a newer concept in our country but garnered
a dominant share in the industry with their service offerings across customers using both
16
mobile applications and terminals to invest and trade. Aided by the ease of transacting
and the super-fast registration and account opening processes across both these
categories of brokers, the industry is seeing a surge in retail investor participation,
which, in turn, is boosting the trading turnover.
With the importance of technology increasing, customers are provided more and more
means to access information and take active decisions based on the fast-paced
information availability. The systems are ever evolving and have become quick and
robust. In order to stay relevant and increase the market share, many brokers have
heavily invested in infrastructure. Their IT systems have transformed from legacy
systems to modern day agile, adaptive and lean architectures.
Digital trading platforms provide brokerages with enhanced scalability
With the domestic brokerage industry evolving, various brokers distinguish themselves
from others in terms of their service offering to the customers including lower fees,
lower maintenance charges, faster turnaround times for account opening, better security
features, faster access to systems, etc.
In addition, the evolution of technology has helped them further penetrate their target
customer segment faster. It offers them ease of scalability, which reduces their operating
cost per customer and improves their profitability. Facilities supplementing mobile-
based trading, such as live TV, advanced research reports, push notifications, enhanced
price discovery settings, etc., help enhance the user experience for their customers
helping them with better retention.
With advent of the modern platforms, brokers have put in place infrastructure which
lowers the variable operating cost per customer considerably due to its scalable nature.
The same platforms that cater to existing clientele can scale up to accommodate multiple
new users. This helps them price their offerings lower and, in many cases, charge fixed
17
transaction-based fees or even charge no fee for delivery-based transactions.
Varied service offerings to diverse set of customers
These brokerages further offer services to either individuals or even institutions, which
usually perform high value transactions, requiring higher technical support such as high
frequency data, algorithm implementation and testing capabilities, co-locations, trade
automation etc., which, with the better infrastructural setup, becomes easier to
implement and offer.
Key points of difference between institutional and retail broking
Parameter Institutional broking Retail
broking
Number of Low High
investors
Average ticket High Low to moderate
size
Brokerage fee About 20-30 bps lower than retail Rates depends on the volume and
customer relationship with the broker
Type of trades Mostly block trades Small to moderate quantities
Technical Requires high technical support, Requires low to moderate technical
support systems like algorithmic trading, support; some retail investors also
co-locations, automation of trades, engage in facilities such as
etc. algorithmic trading, etc.
Industry analysis Requires high level of industry and May or may not require company
company analysis
Analysis
Frequency of Low High to low
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trades
Bargaining High Low
power with
brokerage house
CHAPTER 3
KEY LEARNINGS
Products and services
Stock Holding offers numerous financial services along three main branches: personal,
corporate and custodial services.
Personal services
Some of the personal services they offer include:
Demat Account
Trading Account
Insurance
19
Mutual Funds
NPS (Retirement)
GOI Bonds (Government of India)
IPOs
Gold Rush
NPS
National Pension Scheme (NPS) is a government-sponsored pension scheme. It was launched in
January 2004 for government employees. However, in 2009, it was opened to all sections. The
scheme allows subscribers to contribute regularly in a pension account during their working life.
GOI Bonds
An investment avenue in which an investor loans money to an entity (government or corporate)
20
that borrows funds for a defined period of time at a fixed interest rate. Bond market has not
attracted retail investors to it.
IPO’S
When a private company first sells shares of stock to the public, this process is known as an
initial public offering (IPO). In essence, an IPO means that a company's ownership is
transitioning from private ownership to public ownership. For that reason, the IPO process is
sometimes referred to as "going public.
Corporate services
Demat services for business
CSGL services (government bonds)
Trading accounts
NPS accounts
Bullion (gold and silver)
Custodial services
Custodial services include any safekeeping, administration, transaction and further activities
done on behalf of a company by its custodian, and include:
Fund accounting
FDI (Foreign Direct Investment)
Company Valuation
Vaults
Customized Reporting
21
Electronic and Physical Safekeeping Services
Clearing and Settlement Services
E-Stamping
E-Stamping is a computer-based application and a secured way of paying non-judicial
stamp duty to the government. E-Stamping is currently operational in the states of Odisha,
Haryana, Gujarat, Karnataka, NCR Delhi, Bihar, Assam, Tamil Nadu, Rajasthan, Himachal
Pradesh, Andhra Pradesh, Uttarakhand, and the union territories of Dadra & Nagar Haveli,
Daman & Diu Puducherry, Jharkhand and Uttar Pradesh, West Bengal, Chhattisgarh. The wide
network and focus on technology. SHCIL is the only Central Record Keeping Agency (CRA)
appointed by the Government of India. The CRA is responsible for user registration, Imprest
Balance Administration and overall E-Stamping application operations and maintenance. CRA
will appoint ACCs who will issue certificates to the clients at their counters.
The main e-stamping facility was opened on 3 July 2008 in New Delhi, India and was
inaugurated by Chief Minister Sheila Dikshit. The goal of the e-stamp was to "prevent paper and
process-related fraudulent practices" according to the SHICL chairman and managing director at
that time, RC Razdan. It implemented the e-stamping facility in five cities of Gujarat –
Ahmedabad, Gandhinagar, Surat, Rajkot and Baroda – as well as Bangalore, in March 2008.
22
KEY LEARNINGS:
DAILY WORK:
MAY
02-MAY-22 LEARNED ABOUT BILLING FOLLOW-UP
03-MAY-22 RAMZAN HOLIDAY
04-MAY-22 ISSUE OF IPO OF LIC BUY BACK SHARES
05-MAY-22 ATTENDED CLIENTS AND EXPLAINED ABOUT THE
DIFFERENT TYPES SHARES OF VARIOUS COMPANIES
06-MAY-22 ATTENDED CLIENTS AND EXPLAINED ABOUT THE
DIFFERENT TYPES SHARES OF VARIOUS COMPANIES
07-MAY-22 HOLIDAY
08-MAY-22 HOLIDAY
09-MAY-22 SORTED DATA OF SAKTHI FINANCE CLIENTS
10-MAY-22 SORTED DATA OF SAKTHI FINANCE CLIENTS
11-MAY-22 SORTED DATA OF SAKTHI FINANCE CLIENTS
12-MAY-22 LEARNT ABOUT TRADING ACTIVITIES
13-MAY-22 LEARNT ABOUT TRADING ACTIVITIES
14-MAY-22 HOLIDAY
15-MAY-22 HOLIDAY
23
16-MAY-22 ENTERED INFORMATION ABOUT CLIENTS IN EXCEL
17-MAY-22 ENTERED INFORMATION ABOUT CLIENTS IN EXCEL
18-MAY-22 ENTERED INFORMATION ABOUT CLIENTS IN EXCEL
19-MAY-22 FORM FILLING
20-MAY-22 FORM FILLING
21-MAY-22 HOLIDAY
22-MAY-22 HOLIDAY
23-MAY-22 DUE COLLECTION
24-MAY-22 DUE COLLECTION
25-MAY-22 DUE COLLECTION
26-MAY-22 DUE COLLECTION
27-MAY-22 DUE COLLECTION
28-MAY-22 HOLIDAY
29-MAY-22 HOLIDAY
30-MAY-22 DUE COLLECTION
31-MAY-22 DUE COLLECTION
JUNE
01-JUNE-22 DUE COLLECTION
02-JUNE-22 DUE COLLECTION
03-JUNE-22 I TOOK LEAVE
04-JUNE-22 HOLIDAY
05-JUNE-22 HOLIDAY
06-JUNE-22 DUE COLLECTION
07-JUNE-22 DUE COLLECTION
08-JUNE-22 DUE COLLECTION
09-JUNE-22 DUE COLLECTION
10-JUNE-22 DUE COLLECTION
11-JUNE-22 HOLIDAY
24
12-JUNE-22 HOLIDAY
13-JUNE-22 DUE COLLECTION
14-JUNE-22 DUE COLLECTION
15-JUNE-22 DUE COLLECTION
16-JUNE-22 DUE COLLECTION
17-JUNE-22 DUE COLLECTION
18-JUNE-22 HOLIDAY
19-JUNE-22 HOLIDAY
20-JUNE-22 DUE COLLECTION
21-JUNE-22 DUE COLLECTION
22-JUNE-22 DUE COLLECTION
23-JUNE-22 DUE COLLECTION
24-JUNE-22 DUE COLLECTION
25-JUNE-22 HOLIDAY
26-JUNE-22 HOLIDAY
27-JUNE-22 DUE COLLECTION
28-JUNE-22 DUE COLLECTION
29-JUNE-22 DUE COLLECTION
30-JUNE-22 DUE COLLECTION
JULY
01-JULY-22 DUE COLLECTION
02-JULY-22 DUE COLLECTION
03-JULY-22 HOLIDAY
04-JULY-22 I TOOK LEAVE
05-JULY-22 I TOOK LEAVE
06-JULY-22 DUE COLLECTION
07-JULY-22 DUE COLLECTION
08-JULY-22 DUE COLLECTION
09-JULY-22 DUE COLLECTION
25
10-JULY-22 HOLIDAY
11-JULY-22 DUE COLLECTION
12-JULY-22 DUE COLLECTION
13-JULY-22 DUE COLLECTION
14-JULY-22 DUE COLLECTION
15-JULY-22 DUE COLLECTION
16-JULY-22 DUE COLLECTION
17-JULY-22 HOLIDAY
18-JULY-22 DUE COLLECTION
19-JULY-22 DUE COLLECTION
20-JULY-22 DUE COLLECTION
21-JULY-22 DUE COLLECTION
22-JULY-22 DUE COLLECTION
23-JULY-22 HOLIDAY
24-JULY-22 HOLIDAY
25-JULY-22 DUE COLLECTION
26-JULY-22 DUE COLLECTION
27-JULY-22 DUE COLLECTION
28-JULY-22 DUE COLLECTION
29-JULY-22 DUE COLLECTION
30-JULY-22 HOLIDAY
31-JULY-22 HOLIDAY
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CHAPTER 4
CONCLUSIONS
MY EXPERIENCE:
As an intern student, I had an opportunity to extent my knowledge about the various stocks and
the procedure for various activities and how to deal with various clients and how each and every
product is different and how far each and every benefit the customer and the company. I also
learnt how to deal with various clients and how patiently to deal with various customers.
LEARNINGS:
I have learnt how to fill KYC forms
I have learnt how to fill demat account openings forms
I have learnt about NPS scheme
I have learnt how to deal with customers politely
I have learnt about E-stamping
Patience and humble are the main quality that is required to manage any client.
SUGGESTIONS:
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I would suggest that proper information must be given to the client about the demat
account charges in the company.
I would suggest they must give importance to client’s quires.
BIBLIOGRAPHY:
www.stockholding.com
www.ifciltd.com
www.tofler.in
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