Pricing and Invoicing

Ordering, Invoicing, and Payment

This document explains how to order, invoice, and pay for SWIFT services and products. The information in this
document is effective from 01 April 2022.

25 April 2022

Link to this document: https://www2.swift.com/go/book/book90725

Pricing and Invoicing Table of Contents
Ordering, Invoicing, and Payment

Table of Contents

Preface............................................................................................................................................................... 3

1 Subscription and Ordering..................................................................................................................... 4

2 Invoicing...................................................................................................................................................5
2.1 General Information.................................................................................................................................5
2.2 Traffic and Usage.....................................................................................................................................6
2.3 Connections to SWIFT.............................................................................................................................8
2.4 Other Products and Services.................................................................................................................12
2.5 Complaints, Queries, and Claims.......................................................................................................... 16

3 Payment..................................................................................................................................................18
3.1 Payment Conditions...............................................................................................................................18
3.2 Payment Rules...................................................................................................................................... 21

4 Termination Principles.......................................................................................................................... 22

Legal Notices................................................................................................................................................... 23

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Pricing and Invoicing Preface
Ordering, Invoicing, and Payment

Preface
Purpose of the document
This document explains how to order, invoice, and pay for SWIFT services and products.

Audience
This document is for customers who use or are considering to use SWIFT services and products.

Significant changes
The following table lists all significant changes to the content of the SWIFT Ordering, Invoicing, and
Payment since the January 2022 edition. This table does not include editorial changes that SWIFT
makes to improve the usability and comprehension of the document.

Updated / New information Location

Inclusion of Alliance Connect Virtual invoicing Connecting to SWIFT on page 8

information

Related documentation
The following documents are of relevance to the SWIFT Ordering, Invoicing, and Payment:
• Price List for SWIFT Messaging and Solutions
• SWIFT General Terms and Conditions
• SWIFT Glossary

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Pricing and Invoicing Subscription and Ordering
Ordering, Invoicing, and Payment

1 Subscription and Ordering

Subscribe to or order SWIFT services and products
Customers typically subscribe to or order SWIFT services and products, through the SWIFT
website at www.swift.com. Information about how to submit a particular order to SWIFT is provided
in the portal or on the order form.
If a particular order form cannot be located on the SWIFT website, then the SWIFT Regional Sales
Office must be contacted.

Termination of standing subscriptions or orders

For details on terminating SWIFT services and products, see Termination Principles on page 22.

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2 Invoicing

2.1 General Information

SWIFT invoices
SWIFT invoices are composed of two parts:
• a front page containing the invoice summary and the mailing address
• a second part detailing all statements of the customer invoice
The summary describes the total amount invoiced per product or service. A reference is made to
the detailed statement that accompanies the invoice. The detailed statement consists mainly of
details of the service or the product provided, the period covered, the tariff applied and the
customer order reference.

Invoice frequency and pro-rata invoicing

The invoice frequency depends on the type of fee or charge. A delay or failure by SWIFT to invoice
customers does not constitute a waiver of such invoicing. Single or partial invoicing does not
preclude any other or further invoicing.
If applicable, recurring fees are due after the start of the month or the year and they apply pro-rata
until the end of that month or the year.

Invoice currency
SWIFT invoices its customers either in EUR or USD, based on the country in which the customer is
located, irrespective of the invoicing address. Customers located in the Americas and in Asia are in
principle invoiced in USD. All other customers are invoiced in EUR.
If fees or charges are denominated in another currency, then SWIFT converts them at the market
spot selling rate. This is done at 11:00 Belgian time on the last but one working day of the period
for which the invoice is issued.

Third Party Payer

In certain instances SWIFT may, as an accommodation to a customer, agree to invoice a named
'payer' that is not the customer. Notwithstanding that a third party has been referenced as payer on
the invoice, the customer remains responsible for full and timely payment. Should the payer fail to
timely pay the invoice in full, the customer must make the required payment of any unpaid amount.

Direct Debit
For Direct Debit payments, the invoice states the bank account, amount to be debited, and
expected debit date. In addition, for customers that are accessing the FIN service, a FIN message
(MT 999) is sent seven days before the expected debit date. This message shows the amount to
be debited or credited, together with the related invoice numbers.
Customers may also review the current status of invoices on their account, including those to be
direct debited, by consulting Billing Information online.

Adjustments
If the fees and the charges are adjusted for any reason, then this applies from the first invoice that
follows the invoicing period in which the adjustment takes place. The fees and charges for that
invoicing period apply pro-rata until the date on which the adjustment takes place, or the end of the
invoicing period (as appropriate).

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Providing invoicing information

Each customer located in the EU must timely provide and maintain, through its customer profile on
www.swift.com, accurate and complete information (particularly, its VAT number) to allow the
correct application of the VAT rules and reporting obligations according to the EU VAT Directive.
Failing to do so may entail the application of Belgian VAT. Also, the customer shall indemnify and
keep SWIFT indemnified against any and all actions, liabilities, claims, demands, losses, damages,
proceedings, costs, or expenses (including reasonable legal fees, costs or expenses) suffered or
incurred by SWIFT as a result of any failure by customer to meet its obligations under this
provision.

Providing mailing information

All customers are requested to register at least one e-mail address for our online billing services, to
be notified timely of new invoices available for download. To do this, customers must go to the
Online Billing Application and update their business e-mail information.
It is the customer's sole responsibility to inform SWIFT of its relevant invoicing details, and to
ensure that SWIFT has been notified of any change. In particular, any such notification must
always include the customer number, as indicated on the SWIFT invoices. Customers remain
responsible to SWIFT for ensuring that any applicable fees and charges invoiced as per the then
current invoicing details are paid in due time.
Availability of invoices
SWIFT is providing all customers with online billing services. Invoices are made available and can
be downloaded on www.swift.com within 8 days of the month end and for a period of 24 months. As
from January 2013, paper invoices are only available on request. As from May 2013, clients will be
charged EUR 50 per month to receive invoices in paper format. Copies of invoices are charged
EUR 100 for the first copy and EUR 50 for additional copies. EUR 1,000 will be charged for re-
invoicing requested by the client (for example due to address information not being provided on
time, or missing VAT information).

End of year order

The order for which the customer requires invoicing within the then current calendar year must be
submitted by no later than 15 December of that calendar year.

2.2 Traffic and Usage

Overview
The table that follows lists invoice information that relates to SWIFT traffic and usage.

Fees, dates fee incurred, and invoice dates

Fee Frequency When the fee is incurred When SWIFT invoices

Bulk Payments annual Annual recurring fee On the implementation date At the end of the month in
fee of the service in pilot or live which the fee is incurred
(whichever occurs first) for the first time and,
subsequently, in January of
every year

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Fee Frequency When the fee is incurred When SWIFT invoices

CLS-TPS fee Annual recurring fee On the implementation date At the end of the month in
of the service in pilot or Test which the fee is incurred
and Training, or live for the first time and,
(whichever occurs first) subsequently, in January of
every year.

Copy services set-up One-time fee When the service profile is At the end of the month in
fee updated in Test and Training which the fee is incurred
or live (whichever occurs
first)

Copy services change One-time fee When the service profile is At the end of the month in
request fee updated in Test and Training which the fee is incurred
or live (whichever occurs
first)

Confirmation Copy Annual recurring fee On the implementation date Pro-rata fee for the first
service of the service in pilot, Test year and, and,
and Training, or live subsequently, in January of
(whichever occurs first) every year

Derivatives Trade Monthly fee On the implementation date Monthly

Reporting of the service in pilot or live
(whichever occurs first)

Exceptions & One-time fee On receipt of the At the end of the month in
Investigations one-time subscription to the SN E&I which the fee is incurred
subscription fee service in pilot or live
(whichever occurs first)

FIN Bulk retrieval Annual recurring fee On the implementation date At the end of the month in
service fee of the service in pilot or Test which the fee is incurred
and Training, or live for the first time and,
(whichever occurs first) subsequently, in January of
every year

Logical terminal One-time fee The first day the customer is At the end of the month in
registration fee(1) activated on the FIN service which the fee is incurred
for the first time

Screen Access over Annual recurring fee When the customer orders At the end of the month in
SWIFTNet usage fee the service which the fee is incurred
for the first time and,
subsequently, in January of
every year

Shared Infrastructure Annual recurring fee On the date when the At the end of the month in
Programme (SIP) Shared Infrastructure which the fee is incurred
subscription for service Programme subscription has for the first time and,
bureaux been formally accepted subsequently, in January of
every year

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Fee Frequency When the fee is incurred When SWIFT invoices

Short-term bulk Annual recurring fee On the implementation date At the end of the month in
retrieval of the service in pilot or Test which the fee is incurred
and Training, or live for the first time and,
(whichever occurs first) subsequently, in January of
every year

(1) When ordering a Kit, this fee is included in the Kit bundle fee.

Traffic and usage fees

Subject to the Minimum Network-based Invoice fee, the traffic and usage fees for the FIN service,
other SWIFTNet messaging services, and Solutions, are due on usage by the customer, and are
invoiced monthly in arrears.
The monthly invoice includes the following traffic or usage:
• Messages and files sent by the customer.
• Messages and files reverse-billed and made available for delivery to the customer.
• System messages made available for delivery to the customer.
• Message and file retrievals made available for delivery to the customer.
Messages and files sent but not available for delivery by the end of a month are invoiced as part of
the traffic for the following month.
ITB (integration testbed) traffic is not invoiced.

2.3 Connections to SWIFT

2.3.1 Connecting to SWIFT

Overview
The table that follows lists invoice information that relates to connections to SWIFT, applicable to
both production (live and test) and ITB (integration testbed) environments, including licence band
changes.

Fees, dates fee incurred, and invoice dates

Fee Frequency When the fee is incurred When SWIFT invoices

Alliance Connect Virtual Monthly recurring fee The date that the customer's The end of the month in
access to the secure IP which the fee is incurred
network backbone is for the first time and,
provided subsequently, at the end of
every month

Alliance Gateway Annual recurring fee The ordering date of the The end of the month in
Instant Alliance Gateway Instant which the recurring
maintenance fee is
incurred for the first time
and, subsequently, in
January of every year

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Fee Frequency When the fee is incurred When SWIFT invoices

Interface licence fee for One-time fee The delivery date of the At the end of the month in
Alliance Access, product or licence options which the delivery takes
Alliance Entry, or place
Alliance Gateway

Interface maintenance Annual recurring fee The delivery date of the The end of the month in
fee Alliance Access, product, or the Interface which the recurring
Alliance Entry, or licence key that activates maintenance fee is
Alliance Gateway(1) new options. As from the incurred for the first time
following year for a band and, subsequently, in
upgrade or downgrade January of every year

Alliance Kits One-time fee The delivery date of the The end of the month in
product which the delivery took
place

Alliance Kits Annual recurring fee The delivery date of the The end of the month in
product which the recurring annual
fee is incurred for the first
time and, subsequently, in
January of every year

Alliance Lifeline Annual recurring fee Subscription starts 30 days At the end of the month in
after personal token which the fee is incurred
shipment for the first time and,
subsequently, in January
of every year

Alliance Lite2 set-up One-time fee The fee is incurred 90 days At the end of the month in
packs after ordering date which the fee is incurred
for the first time

Alliance Lite2 (new Monthly recurring fee Subscription starts 30 days Monthly, at the end of the
customer)(2) after personal token month in which the fee is
shipment incurred for the first time
and, subsequently, at the
end of each month

Alliance Lite2 (migrating Monthly recurring fee Subscription starts 90 days Monthly, at the end of the
customer)(2) after token shipment month in which the fee is
incurred for the first time
and, subsequently, at the
end of each month

Alliance Lite2 Direct One-time fee The fee is incurred 90 days At the end of the month in
Link set-up after ordering date which the fee is incurred
for the first time

Alliance Lite2 Direct Monthly recurring fee For existing Alliance Lite2 Monthly, at the end of the
Link customers, 30 days after the month in which the fee is
ordering date. incurred for the first time
and, subsequently, at the
For new and migrating
end of each month
Alliance Lite2 customers,
same date as the Alliance
Lite2 subscription.

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Fee Frequency When the fee is incurred When SWIFT invoices

Alliance Lite2 Direct Annual recurring fee For existing Alliance Lifeline At the end of the month in
Link for Alliance Lifeline customers, 30 days after the which the fee is incurred
customers ordering date. for the first time and,
subsequently, in January
For new Alliance Lifeline
of every year
customers, same date as
the Alliance Lifeline
subscription.

Alliance Remote Annual recurring fee Subscription starts 30 days At the end of the month in
Gateway after token shipment which the fee is incurred
for the first time and,
subsequently, in January
of every year

Alliance Warehouse Annual recurring fee The delivery date of the At the end of the month in
product or licence options which the fee is incurred
for the first time and,
subsequently, in January
of every year

Corporate Annual recurring fee Time of registration At the end of the month in
which the fee is incurred
for the first time and,
subsequently, in January
of every year

HSM equipment fee One-time fee The ordering date of the The end of the month in
HSM equipment which the fee is incurred

HSM equipment fee Annual recurring fee (if The ordering date of the The end of the month in
applicable) HSM equipment which the fee is incurred
for the first time and,
subsequently, in January
of every year

Live BIC connection One-time and annual The first day of the month At the end of the month in
fees(3) recurring fees following the activation which the fees are
incurred for the first time
and, subsequently, in
January of every year

Member-Administered Annual recurring fee On the implementation date At the end of the month in
Closed User Group of a participating service which the fee is incurred
participant fee user in pilot or Test and for the first time and,
Training, or live (whichever subsequently, in January
occurs first), or when the of every year
participant is added in the
Member-Administered
Closed User Group

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Fee Frequency When the fee is incurred When SWIFT invoices

Multi-vendor secure IP Monthly recurring fee The date that the customer's The end of the month in
network backbone fee access to the secure IP which the fee is incurred
network backbone is for the first time and,
(Corresponding to
provided subsequently, at the end of
Alliance Connect
every month
Bronze, Silver, Gold
packs)

Offline certificate One-time fee The date of resolving the The end of the month in
management request request which the request has
fee been resolved

Online certificate Annual recurring fee The date of the security The end of the month in
management fee service initiation which the fee is incurred
for the first time and,
subsequently, in January
of each year

Relationship Annual recurring fee The date of the service The end of the month in
Management activation which the fee is incurred
Application Service fee for the first time and,
subsequently, in January
of every year

SWIFTNet Developers One-time fee The delivery date of the At the end of the month in
Toolkit licence fee product, the licence options, which the delivery took
or the Interface licence key place

SWIFTNet Developers Annual recurring fee The delivery date of the The end of the month in
Toolkit maintenance fee product, or the Interface which the recurring
licence key that activates maintenance fee is
new options incurred for the first time
and, subsequently, in
January of every year

SWIFTNet integration Annual recurring fee The delivery date of the The end of the month in
and Alliance Access product which the recurring
Packs maintenance fee is
incurred for the first time
and, subsequently, in
January of every year

SWIFTNet Link Annual recurring fee The delivery date of the The end of the month in
maintenance fee product, or the licence which the fee is incurred
extension. As from the for the first time and,
following year for a tier subsequently, in January
upgrade or downgrade of every year

SWIFTNet PKI Quarterly recurring fee The date of certificate The beginning of the next
certificate fee(3) issuance quarter following certificate
creation for the first time
and, subsequently, at the
beginning of each quarter

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Fee Frequency When the fee is incurred When SWIFT invoices

VPN box maintenance Monthly recurring fee The date of first activation of The end of the month in
fee the VPN box on the secure which the fee is incurred
IP network backbone for the first time and,
network subsequently, at the end of
every month

(1) The First Host Adapter price includes the price of your Host Adapter and a fee for the Host Adapter Framework. On the invoice
these will be listed separately. The fee for the Host Adapter Framework is the difference between the price of the First and
Additional Host Adapters.
(2) This bundle includes one 8-character BIC annual registration, one Interface destination + one logical terminal, one online
access to the User Handbook, access to the Bankers World Online - BIC, two Security Officers, ten USB hardware security
tokens (personal tokens) and related PKI certificates, the service subscriptions to one browser-based SWIFTNet service and
RMA, and to MA-CUG(s)/SCORE if applicable.
(3) When ordering a Kit, this fee is included in the Kit bundle fee.

Price adjustments based on inflation

SWIFT may increase the recurring maintenance fee to reflect inflation. Any inflation adjustment will,
unless otherwise provided in the relevant contractual documentation (for example, documentation
for Alliance Messaging Hub), be limited to a maximum of two percent per year. In determining any
inflation adjustment, SWIFT reserves the right to choose the relevant index or indices and may use
different indices for customers in different regions.

2.4 Other Products and Services

Overview
The table that follows lists invoice information that relates to connections to Directory, Information,
and Training products.

Fees, dates fee incurred, and invoice dates

Fee Frequency When the fee is incurred When SWIFT invoices

Bankers World Online Annual recurring fee The date of ordering At the end of the month in
modules which the fee is incurred for
the first time and,
subsequently, after 1 year (no
pro-rata the first year)

BIC Plus(1) Annual recurring fee The date of the first delivery At the end of the month in
of the BIC Plus which the fee is incurred for
the first time and,
subsequently, after 1 year (no
pro-rata the first year)

Care Alliance Lite2 Monthly recurring For existing Alliance Lite2 Monthly, at the end of the
fee customers, as of the date of month in which the fee is
ordering. incurred for the first time and,
subsequently, at the end of
For new Alliance Lite2
each month
customers, as of the
implementation date of
Alliance Lite2 in live.

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Fee Frequency When the fee is incurred When SWIFT invoices

Care Alliance Lite2 Annual recurring fee For existing Alliance Lite2 At the end of the month in
(add-ons) customers, as of the date of which the fee is incurred for
ordering. the first time, and, in
subsequent years, in January
For new Alliance Lite2
customers, as of the
implementation date of
Alliance Lite2 in live.

Care Alliance Entry/ Annual recurring fee For existing Alliance Entry/ At the end of the month in
Access Access customers, at the which the fee is incurred for
date of ordering. the first time, and, in
subsequent years, in January
For new Alliance Entry/
Access customers, as of the
implementation date of
Alliance Entry/Access in live.

Care Alliance Annual recurring fee For existing Alliance At the end of the month in
Messaging Hub Messaging Hub customers, which the fee is incurred for
as of the date of ordering. the first time, and, in
subsequent years, in January
For new Alliance Messaging
Hub customers, as of the
implementation date of
Alliance Messaging Hub in
live.

Compliance Analytics Monthly recurring The date of the first delivery Monthly
modules fee of the Compliance Analytics
module

Professional Services Monthly, unless The date of ordering for Monthly, unless otherwise
otherwise agreed in ongoing Professional agreed in contractual
contractual Services to be rendered on a documentation for the
documentation for recurring basis, otherwise per relevant services
the relevant the terms of relevant
services contractual documentation

KYC Registry Annual recurring fee At the moment the data is At the end of the year
consulted for the first time,
during the year

KYC Registry Fixed Annual recurring fee The date of ordering At the end of the month in
Fee which the fee is incurred for
the first time, and, in
subsequent years, in January
(no pro-rata the first year)

KYC Registry Fixed Annual recurring fee The date of ordering At the end of the month in
Fee with API which the fee is incurred for
the first time, and, in
subsequent years, in January
(no pro-rata the first year)

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Fee Frequency When the fee is incurred When SWIFT invoices

MyStandards Annual recurring fee The date of ordering At the end of the month in
which the fee is incurred for
the first time, and, in
subsequent years, in January

Name Screening Monthly recurring On the implementation date At the end of the month, the
Batch fee set at ordering fee is recalculated based on
the number of records loaded
in the application

Name Screening Annual recurring fee The date of ordering At the end of the month in
Online which the fee is incurred for
the first time and,in
subsequent years, in January
of every year

Payment Controls Monthly recurring The month of the first live FIN Monthly
fee message copied

Premium / Premium Annual recurring fee For existing Premium / At the end of the month in
Plus Support Premium Plus Support which the fee is incurred for
customers, as of the date of the first time, and, in
ordering. subsequent years, in January
For new Premium / Premium
Plus Support customers, as of
the implementation date of
Premium / Premium Plus
Support in live.

Provider Registration Annual recurring fee The date of registration of the At the end of the month in
fee (Partner provider within SWIFT which the fee is incurred for
Programme)(1) the first time, and, in
subsequent years, in January

Sanctions List Annual recurring fee The date of ordering At the end of the month in
Distribution which the fee is incurred for
the first time and, in
subsequent years, in January

Sanctions Screening/ Annual recurring fee The date of ordering At the end of the month in
Transaction Screening which the fee is incurred for
the first time and, in
subsequent years, in January
of every year

Sanctions Testing - Annual recurring fee The date of ordering At the end of the month in
Entreprise Licence which the fee is incurred for
the first time and, in
subsequent years, in January
of every year

Sanctions Testing - Annual recurring fee In January of the year In January of every year
Essential Licence following the date of ordering

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Fee Frequency When the fee is incurred When SWIFT invoices

SWIFT gpi for Annual recurring fee The date of ordering At the end of the month in
Corporates (applicable which the fee is incurred for
to banks only) the first time and, in
subsequent years, in January

SWIFT gpi for Mandatory The date of ordering 50% at the end of the month
Corporates - onboarding one- following the project initiation
onboarding time fee (for banks) (kick-off has been delivered)
and 50% at the end of the
Optional for
month following project
corporates
completion

SWIFT gpi Customer Annual recurring fee The date of ordering At the end of the month in
Credit Transfer which the fee is incurred for
the first time and, in
subsequent years, in January

SWIFT gpi Customer Mandatory The date of ordering 50% at the end of the month
Credit Transfer - onboarding one- following the project initiation
onboarding time fee (kick-off has been delivered)
and 50% at the end of the
month following project
completion

SWIFT gpi Customer Mandatory The date of ordering At the end of the month
Credit Transfer onboarding one- following the project initiation
onboarding - Entry time fee (kick-off has been delivered)
Level package

SWIFT gpi Observer Monthly recurring The date of the first delivery Monthly
Analytics fee of the SWIFT gpi Observer
Analytics

Connector for SWIFT One-time fee The date of ordering At the end of the month
gpi following the order

Connector for SWIFT Annual recurring fee The date of ordering At the end of the month in
gpi which the fee is incurred for
the first time and, in
subsequent years, in January

Delivery options for Annual recurring fee The date of ordering At the end of the month in
SWIFT gpi Directory - which the fee is incurred for
daily delivery the first time and, in
subsequent years, in January

MyStandards Base Annual recurring fee The date of ordering At the end of the month in
Librairies which the fee is due for the
first time, and, in subsequent
years, in January

SWIFT Profile Annual recurring fee The date of ordering At the end of the month in
which the fee is incurred for
the first time and, in
subsequent years, in January

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Fee Frequency When the fee is incurred When SWIFT invoices

SWIFT Translator Annual recurring fee The date of ordering At the end of the month in
which the fee is incurred for
the first time and, in
subsequent years, in January

SWIFTRef files(1) Annual recurring fee The date of the first delivery At the end of the month in
of the SWIFTRef file which the fee is incurred for
the first time and,
subsequently, after 1 year (no
pro-rata the first year)

Packages of reference Annual recurring fee The date of the first delivery At the end of the month in
data for corporates(1) of the reference data which the fee is incurred for
packages the first time and,
subsequently, after 1 year (no
pro-rata the first year)

SWIFTSmart Annual recurring fee The date of the first activation At the end of the month in
of the first BIC which the fee is incurred for
For Alliance Lite2
the first time and in
users: monthly
subsequent years, in January
recurring fee
For Alliance Lite2 users: at
the end of the month

User Handbook online Annual recurring fee The date of the first activation At the end of the month in
access of the first BIC which the fee is incurred for
the first time and in
subsequent years, in January

Watch Analytics Monthly recurring The date of the first delivery Monthly
modules fee of the Watch Analytics
module

Watch Insights Monthly recurring The date of the first delivery Monthly
fee of the Watch Insight

(1) No pro-rata treatment applies to fees covering less than one year.

2.5 Complaints, Queries, and Claims

How to submit a complaint, query, or claim
Complaints, queries, or claims regarding invoiced fees or charges must be submitted, using one of
these methods:
• in writing to a SWIFT Customer Support Centre
• through Support tools at www.swift.com
To register:
- go to www.swift.com > Ordering & Support
Payments carried out despite such complaints, queries, or claims are deemed to have been made
under reservation of such complaints, queries, or claims. Any complaint, query, or claim must

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specify the relevant user and invoice numbers. Customers are required to provide as much
evidence as possible when initiating a complaint, query, or claim.

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3 Payment

3.1 Payment Conditions

Customer obligations
The customer has the following obligations:
• Customers must pay all fees and charges for the time applicable to them for, or in connection
with, the implementation and provision of SWIFT services and products. SWIFT notifies the
customer of the fees and the charges from time to time.
• Invoices are payable 30 days net date of invoice, in full, and with no deduction, set-off, or
counterclaim. The customer must bear all bank transfer costs associated with the payment to
SWIFT.
• The customer must always quote the relevant invoice numbers and customer number on the
payment.
• Invoices are payable in the currency specified in the PAYMENT box that appears on the front
page of the invoice.
• In case of recurring late payments of any SWIFT fees or charges or any failure to make full
payment of any SWIFT fee or charge after a reminder has been sent, SWIFT may require that
payment of all fees and charges be made by Direct Debit. In such case, should the customer fail
to institute and maintain Direct Debit, SWIFT shall have the right to terminate the SWIFT
Contractual Documentation for the provision of any or all SWIFT services and products
immediately upon written notice to the customer and without prior judicial intervention.

How to pay by Direct Debit

SWIFT has set up a Direct Debit payment service in both EUR and in USD and strongly
recommends Direct Debit as the method of payment. Customers can obtain a Direct Debit
authorisation form at www.swift.com/myswift.
For information about how to subscribe to this method of payment, also see www.swift.com>
Ordering & Support.

How to pay by bank transfer

Customers must make the payment to the appropriate account shown in the table below depending
on the SWIFT entity and the currency of the invoice to be paid. The customer must always
remember to quote the invoice number on the payment. This information is also mentioned on the
invoices.
Account details for EUR payments to S.W.I.F.T. SC

Bank SWIFT BIC IBAN account

BNP Paribas Fortis GEBA BE BB BE81 2100 8414 4724

Montagne du Parc 3
1000 Brussels
Belgium

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Bank SWIFT BIC IBAN account

ING BBRU BE BB BE50 3101 1973 0018

Avenue Marnix 24
1000 Brussels
Belgium

CBC Banque CREG BE BB BE14 7320 3933 6783

Grand Place 5
1000 Brussels
Belgium

Account details for USD payments to S.W.I.F.T. SC

Bank SWIFT BIC Account

JP Morgan Chase Bank CHAS US 33 400 238624

270 Park Avenue ABA 021000021
New York, NY, 10017-2014
United States

JP Morgan Chase Bank CHAS US 33 400 907674

270 Park Avenue ABA 021000021
New York, NY, 10017-2014
United States

Account details for EUR payments to S.W.I.F.T. France S.A.S.

Bank SWIFT BIC IBAN account

Deutsche Bank AG DEUTFRPP FR76 1778 9000 0110 5101 1500

086
Avenue du Friedland 3
75008 Paris
France

Account details for EUR payments to S.W.I.F.T. Germany GmbH

Bank SWIFT BIC IBAN account

Deutsche Bank DEUT DE FF DE30 5007 0010 0095 7399 00

Rossmarkt 18
60311 Frankfurt am Main
Germany

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Account details for CNY payments to S.W.I.F.T. CHINA Limited

Bank SWIFT BIC IBAN account

HSBC Bank HSBCCNSHBJG (CNY Basic 626-173546-001

Account)
Fortune Financial Center
N° 5 Dongsahuan Zhong Road,
Chaoyang, District
District Beijing PRC 100020 -
China

Account details for EUR and USD payments to S.W.I.F.T. Hong Kong

Bank SWIFT BIC IBAN account

Hong-Kong and Shanghai Banking HSBCHKHH 500 313432 001

Corporation Limited
1 Queen's Road Central
HSBC Main Building Level 8
Hong-Kong

Account details for IDR payments to PT SWIFT Services Indonesia

Bank SWIFT BIC IBAN account

HSBC Bank – Jakarta Branch HSBCIDJA 050067875068

World Trade Center 3rd Floor
Jl Jend Sudirman Kav 29-31
12920 Jakarta - Indonesia

Account details for ZAR payments to Society for Worldwide Inter Financial
Telecommunication South Africa

Bank SWIFT BIC IBAN account

HSBC Bank plc - Johannesburg HSBCZAJJ 121 004931 001

Branch
1 Mutual Place - 107 Rivonia Road
Sandton - 2196 Johannesburg
South Africa

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3.2 Payment Rules

Late payment
SWIFT reserves the right to apply any or all of the following measures in case of late payment:
• Interest and administration charges
Any amount outstanding on the due date bear an interest charge at a rate corresponding to the
ECB reference rate raised by seven points, and then rounded up. The ECB reference rate
means the interest rate applied by the European Central Bank to its most recent main
refinancing operation carried out before the first calendar day of the half-year in question. An
administration charge of EUR 100 may at SWIFT's discretion be levied on accounts exceeding
60 days past due.
• Suspension
SWIFT can suspend the implementation or provision of any or all SWIFT services or products
immediately on notice to the customer that any amounts due have not been paid in full after
three reminders.

Payment of taxes
All fees and charges in the SWIFT Price List, or with respect to any SWIFT services or products,
are net of any taxes. Present and future taxes (for example, withholding taxes, VAT, business
taxes, consumption taxes, service taxes, sales taxes, taxes payable under a reverse charge
mechanism, or any other similar taxes), as well as fines and penalties, or interest assessed directly
or indirectly on such amounts, which may apply to fees or charges due for, or in connection with,
the provision of SWIFT services and products, are always (even retroactively) borne by the
customer.
The customer is solely responsible for reporting and paying any such local taxes (in addition to
SWIFT fees and charges) in accordance with applicable laws and regulations. SWIFT cannot be
held responsible for seeking any refund of such local taxes, and will not initiate any procedure to
that effect.
The customer shall promptly inform SWIFT as soon as it becomes aware of any conditions that, in
its reasonable opinion, could affect the then current local tax treatment of fees or charges due on
the provision or use of SWIFT services and products (for example, applicable VAT or withholding
taxes). Such elements include but are not limited to communications, claims or disputes with tax
authorities, new interpretation or implementation of existing tax legislation, or new tax legislation.

Non-reimbursement
If a user's application is rejected by SWIFT, or withdrawn by the SWIFT user, before cutover, then
SWIFT only reimburses the shareholding fee. Besides this exception, SWIFT does not reimburse
amounts due or already paid. These amounts may include, without limitation, recurring charges
paid in advance, even if the related service terminates early.

Set off
SWIFT reserves the right to set off any balance or amount due from a customer to SWIFT against
any balance or any amount payable by SWIFT to that customer. This applies to any other
registered customer that is part of the same financial institution for traffic aggregation purposes and
includes, without limitation, reimbursement of shares.

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Pricing and Invoicing Termination Principles
Ordering, Invoicing, and Payment

4 Termination Principles
How to terminate standing subscriptions or orders
In principle, SWIFT provides its services and products to the customer for an indefinite period of
time.
The customer must always notify SWIFT in advance of its intention to terminate SWIFT services
and products (typically, three months or, in case of termination of a service administration
agreement, 12 months). This notice must be in writing and, if a specific termination form is
available on swift.com, then the customer must use that form. Failure to do so can delay effective
termination and result in additional fees.
SWIFT services and products for which the customer pays a recurring monthly or annual fee can
be terminated effective as of 1 January of the following calendar year upon notice to SWIFT by no
later than 30 September of the previous year.
Always check your relevant contractual arrangements with SWIFT which may supplement or
deviate from these principles.

Effect of termination on future fees and charges

Even if the customer ceases to use the terminated service or product, it must continue to pay all
fees and charges (if any) for that service or product until the expiry of the termination notice plus all
fees and charges that may expressly or by implication become due on termination (typically,
termination fees).
Any such fees and charges must be paid in full (see section Payment Conditions on page 18)
except that future recurring monthly or annual fees and charges will be pro-rated if the customer
has notified SWIFT of its intention to terminate related service or product by no later than 15
December of the previous year.

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Ordering, Invoicing, and Payment

Legal Notices
Copyright
SWIFT © 2022. All rights reserved.

Confidentiality
This publication contains SWIFT or third-party confidential information. Do not disclose this
publication outside your organisation without SWIFT’s prior written consent.

Disclaimer
The information in this publication may change from time to time. You must always refer to the
latest available version.

Translations
The English version of SWIFT documentation is the only official and binding version.

Trademarks
SWIFT is the trade name of S.W.I.F.T. SC. The following are registered trademarks of SWIFT:
3SKey, Innotribe, MyStandards, Sibos, SWIFT, SWIFTNet, SWIFT Institute, the Standards Forum
logo, the SWIFT logo, SWIFT gpi with logo, the SWIFT gpi logo, and UETR. Other product, service,
or company names in this publication are trade names, trademarks, or registered trademarks of
their respective owners.

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