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1. The document is a script for a sales call from a local IT company called ************ promoting their backup and disaster recovery solutions including a stand-by server. 2. The script suggests asking questions to understand the client's current IT environment like what backup solutions they use, how frequently backups are run, and how long an outage would be tolerated. 3. The company claims their solution provides off-site backup with no storage limits and can restore a system within minutes using a stand-by server, providing business continuity.

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65 views2 pages

Blank Script

1. The document is a script for a sales call from a local IT company called ************ promoting their backup and disaster recovery solutions including a stand-by server. 2. The script suggests asking questions to understand the client's current IT environment like what backup solutions they use, how frequently backups are run, and how long an outage would be tolerated. 3. The company claims their solution provides off-site backup with no storage limits and can restore a system within minutes using a stand-by server, providing business continuity.

Uploaded by

gurn12345678
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

********** - Campaign Guide

Hi, ______. This is ________calling on behalf of *************. I was calling to schedule a few minutes with you.
(95% of the time, the will ask In regards to what?)

Were a local full service IT Company providing managed services and a backup and disaster recovery solution thats better than most small companies are using. Would you be the correct person to speak with regarding your IT environment? I wanted to quickly talk with you about your back up solution and how you manage your systems. 1. What are you using to back up your environment today? (i.e. tape, disk, etc.) 2. How frequently are you running back ups? 3. When was the last time you ran a test restore? Was it successful? Our solution provides a separate storage device and allows you to back up on-site or off-site with no minimum gig requirement, which has helped small and medium sized businesses take advantage of savings that have been reserved for enterprise organizations. 4. How many servers are you managing? How many desktops? 5. What operating systems are you running on your servers? 6. How much storage do you have? 7. Do you move any data off-site? 8. Is it encrypted? (Is there a concern of data loss that might be unencrypted)? Many businesses have told us that it takes hours and even days to restore their system after a server or tape drive crashes. Tape based backups require a significant amount of time to recover, especially in a total server loss. 9. How long can your business tolerate an outage? (Hours, Days, Weeks) 10. Have you ever had your system or tape drive crash? Our Stand-by Server not only provides backup, but it can also act as a virtualized server and have your system restored in minutes.

It is a full blown Windows Server that is always there to take over should your main production server(s) fail. That way you stay in business and continue operating no matter how long it takes to repair or replace the failed server. It is a business continuity insurance policy.
We also provide 24 by 7 monitoring of desktops and servers at a competitive rate allowing us to detect and repair problems before they escalate into downtime, data loss or expensive repairs. These issues result in an average of over 50 hours of lost productivity a year per employee. 11. Whos responsible for keeping your systems up and running? 12. How many office locations do you have? 13. Who else would be involved in making decisions about your IT environment? Because were a local company I would like to have our specialist stop in and introduce our backup and managed service offerings. When would be a good time? Let me just confirm a few things: Title, Address, Phone (direct line), Email 14. Is there anyone else within your company that you would like to include in this meeting/call?

xxx

Page 1

7/31/2011

********** - Campaign Guide


Voicemail message: Hi, my name is ___________ with *************. We are a local company providing managed services and a backup and disaster recovery solution which is better than most small companies are using today. I was calling to schedule an appointment with a specialist who can explain our backup and disaster recovery solutions and show you how you can get a Stand-by Server that can back up and restore systems in minutes. Please call me at (603) 579-0919 x: ___. Please reference ************* BDR Program. Thank you and have a good day.

xxx

Page 2

7/31/2011

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