Integration

1) Which of the following is NOT a type of integration in Salesforce?

a) Inbound integration

b) Outbound integration

c) Synchronous integration

d) Asynchronous integration

e) Both c) and d)

2) You want to send data from a custom object in Salesforce to an external system every time a record is
created or updated. Which type of integration should you use?

a) Inbound integration

b) Outbound integration

c) Synchronous integration

d) Asynchronous integration

3) Your company has multiple instances of Salesforce in different regions. You want to create a process
to synchronize data between these instances in real-time. Which type of integration should you use?

a) Inbound integration

b) Outbound integration

c) Synchronous integration

d) Asynchronous integration

4) You want to create a process to automatically send account information to an external system every
night at midnight. Which type of integration should you use?

a) Inbound integration
b) Outbound integration

c) Synchronous integration

d) Asynchronous integration

5) You want to create a process to automatically send lead information to an external system every time
a new lead is created or updated. You want the process to happen in real-time. Which type of
integration should you use?

a) Inbound integration

b) Outbound integration

c) Synchronous integration

d) Asynchronous integration

6) You want to create a process to automatically send case information to an external system every time
a case is closed. The process does not need to happen in real-time. Which type of integration should you
use?

a) Inbound integration

b) Outbound integration

c) Synchronous integration

d) Asynchronous integration

7) You want to create a process to automatically send opportunity information to an external system
every time an opportunity is won. The process does not need to happen in real-time. Which type of
integration should you use?

a) Inbound integration

b) Outbound integration

c) Synchronous integration

d) Asynchronous integration
8) Your company has an external system that manages all of its invoices. You want to create a process to
automatically send new invoice information to the external system every time an invoice is created or
updated in Salesforce. How would you accomplish this?

a) Use an outbound message

b) Use a custom REST API

c) Use an Apex trigger

d) Use a process builder

9) Your company has an external system that stores all of its employee records. You want to create a
process to automatically retrieve employee information from the external system every time an
employee record is created or updated in Salesforce. How would you accomplish this?

a) Use an inbound message

b) Use a custom REST API

c) Use an Apex trigger

d) Use a process builder

10) Your company has a legacy system that stores all of its customer records. You want to create a
process to automatically send new customer information from the legacy system to Salesforce every
time a new customer is added to the legacy system. How would you accomplish this?

a) Use an inbound message

b) Use a custom REST API

c) Use an Apex trigger

d) Use a process builder

11) Your company has an external system that stores all of its product information. You want to create a
process to automatically send new product information from Salesforce to the external system every
time a new product is added to Salesforce. How would you accomplish this?

a) Use an outbound message

b) Use a custom REST API

d) Use a process builder