Module Outline

SEM APRIL 2022 – SEPTEMBER 2022

BMGMT3201/BMGMT3612∙ Knowledge Management

MODULE DETAILS

Course Location : KIGS

Department : Faculty Information Technology
Program Name : BIT
Semester :6
Credits :3
Status : Minor
Contact hours : 3 hours (2 hours lecture + 1 hour tutorial)
No. of weeks : 14 teaching weeks + 1 Final examination week
Teaching Pattern : Lecture + Tutorial
Pre-requisite :-
No. of assignments : Individual Assignment + Midterm Examination
Lecturer’s Name : Ms Idiana Abd Rahman
Tutor’s Name : NIL
Contact Number : 8997319
E-Mail : idiana.ar@igsbrunei.edu.bn
Website :

Prepared by : Ms. Idiana Abd Rahman Checked by :

Signature : Date Signature : Date

This document comprises the following:

 Essential Information
 Specific Module Information
 Module Rules & Regulations
 Grades
 Plagiarism
 Module Introduction
 Module Aims & Objectives
 Learning Outcome
 Specific Generic Learning Skills
 Syllabus + Lecture Outline
 References
 Assignment Schedule
 Assessment Criteria
 Specific Criteria

Other documents as follows will be issued to you on an ongoing basis throughout the semester:

 Handouts for Assignments

 Submission Requirements + Guidelines

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1.0 ESSENTIAL INFORMATION

 All modules other than electives are 'significant modules'

 As an indicator of workload one credit carries and additional 2 hours of self study per week. For
example, a module worth 3 credits require that the student spends an additional 6 hours per
week, either reading, completing the assignment or doing self directed research for that
module.

 Submission of ALL assignment work is compulsory in this module. A student cannot pass this
module without having to submit ALL assignment work by the due date or an approved
extension of that date.

 All assignments are to be handed on time on the due date. Late submission, after the date
Board of Studies meeting will not be accepted.

 Due dates, compulsory assignment requirements and submission requirements may only be
altered with the consent of the majority of students enrolled in this module at the
beginning/early in the program.

 Extensions of time for submission of assignment work may be granted if the application for
extension is accompanied by a medical certificate.

 Overseas travel is not an acceptable reason for seeking a change in the examination schedule.

 Only the Head of School can grant approval for extension of submission beyond the
assignment deadline.

 Supplementary exams can only be granted if the level of work is satisfactory AND the semester
work has been completed.

 Harvard referencing and plagiarism policy will apply on all written assignments.

2.0 SPECIFIC MODULE INFORMATION

 Attendance rate of 80% is mandatory for passing module.

 All grades are subject to attendance and participation.

 Absenteeism at any scheduled presentations will result in zero mark for that presentation.

 Visual presentation work in drawn and model form must be the original work of the student.

 The attached semester program is subject to change at short notice.

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3.0 MODULE RULES AND REGULATIONS:

Assessment procedure:

 These rules and regulations are to be read in conjunction with the UNIT AIMS AND
OBJECTIVES

 All assignments must be completed for marking by the due date.

 All assignments must be delivered by the student in person to the lecturer concerned. No other
lecturer is allowed to accept students’ assignments.

 All tests/examinations are compulsory.

 Students must sit the test/examination on the notified date.

 Students are expected to familiarise themselves with the test/examination timetable.

 Students who miss a test/examination will not be allowed to pass.

 Note that every assignment is given an ample time frame for completion. This, together with
advanced information pertaining deadlines gives you NO EXCUSE not to submit assignments
on time.

4.0 GRADES

All modules and assessable projects will be graded according to the following system. With respect
to those units that are designated 'Approved for Pass/Fail' the grade will be either PA or F:

Grade Numeric Grade Description

90 – 100 A+
85 – 89 A Pass with Distinction
80 – 84 A-
75 – 79 B+
74 – 70 B Pass with Credit
65 – 69 B-
60 – 64 C+
55 – 59 C Pass
50 – 54 C-, PX, PC
0 – 49 F Fail

EXP Exempted
PC Pass Conceded
PP Pass Provisional with extra work needed
PX Pass after extra work is given and passed
X Ineligible for assessment due to unsatisfactory attendance
D Deferred
W Withdraw

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 DNA Did Not Attend Module
DNC Did Not Complete Module

5.0 PLAGIARISM, COPYRIGHT, PATENTS, OWNERSHIP OF WORK: STUDENT MAJOR

PROJECT, THESES & WORKS

See LIMKOKWING, HIGH FLYERS HANDOUT, pg 10.

6.0 MODULE INTRODUCTION

This course delivers techniques and tools for making Knowledge Management happen in an
organization. Thoroughly revised to reflect today's latest tools, technologies, and best practices, this
hands-on guide walks students through the development of a state-of-the-art enterprise Knowledge
Management Platform that can leverage a company's existing investments in intranets, data
warehousing, data mining, groupware, and other technologies.

7.0 MODULE AIMS AND OBJECTIVES

In this course, students will be:

 Introduced to thorough concepts on the implementation of knowledge management in an

organization.

8.0 LEARNING OUTCOME

At the end of this course, students will be able to:
 Analyze and implement the use Knowledge Management to make sure that every decision is
fully informed as they build intranets, data warehouses and project management investments.

9.0 SPECIFIC GENERIC LEARNING SKILLS

It offers a complete roadmap for building KM systems incrementally-with each step delivering new
business value, and seamlessly building on the work that preceded it. Students gain hands-on
experience by through their own KM projects.

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10.0 UNIT SYLLABUS + LECTURE OUTLINE:
Week: 1.0
LECTURE 1: INTRODUCTION

Lecture Synopsis: External Influences on Organizations

Types of Organizations, Strategic Management in organizations, Knowledge
Management concept, A model of strategic knowledge management

Handout: Module outline, Chapter 1 PowerPoint handouts, class activity 1

Week: 2.0
LECTURE 2: AN INTRODUCTION TO STRATEGIC KNOWLEDGE MANAGEMENT

Lecture Synopsis: Knowledge workers, phase of knowledge development, knowledge management

infrastructure, harnessing organizational knowledge, the five Ps of strategic
knowledge management, Building knowledge management into the strategic
framework

Handout: Chapter 2 PowerPoint handouts, Class activity 2

Week: 3.0

LECTURE 3: THE KNOWLEDGE LEADER

Lecture Synopsis: The contribution of discipline to knowledge leadership, the generic attributes of the
knowledge leader, specific knowledge leadership, leading knowledge team, leading a
knowledge network, recruiting and selecting knowledge

Handout: Chapter 3 PowerPoint handouts, Class activity 3

Week: 4.0

LECTURE 4: DEVELOPING AND SUSTAINING A KNOWLEDGE CULTURE

Lecture Synopsis: organizational culture, effective knowledge culture, knowledge culture enablers,
maintaining the knowledge culture during change, reviewing the existing knowledge
culture, planning for knowledge culture enhancement, Implementing knowledge
culture enhancement programs, maintaining the knowledge culture

Handout: Chapter 4 PowerPoint handouts, Class activity 4

Week: 5.0

LECTURE 5: SUPPORTING KNOWLEDGE MANAGEMENT THROUGH HRM

Lecture Synopsis: STRUCTURE SUPPORT FOR KNOWLEDGE MANAGEMENT, THE IMPACT OF

ORGANIZATIONAL STRUCTURE ON KM, STAFFING CONCEPT

Handout: Chapter 5 PowerPoint handouts, Class activity 5

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 Week: 6.0

LECTURE 6: SUPPORTING KNOWLEDGE MANAGEMENT THROUGH TECHNOLOGY

Lecture Synopsis: knowledge management system, knowledge system technology, knowledge

management sub-system, knowledge management system development, maintaining
the knowledge management system

Handout: Chapter 6 PowerPoint handouts, Class activity 6

Week: 7
LECTURE 7: DEVELOPING A CORE KNOWLEDGE FRAMEWORK

Lecture Synopsis: clarifying the core knowledge scope, define core knowledge parameters,
developing the core knowledge structure

Handout: Chapter 7 PowerPoint handouts, class activity 7

Week: 8

MID-TERM EXAMINATION WEEK

Week: 9.0

LECTURE 8: DEVELOPING AND MANAGING KNOWLEDGE REPOSITORY

Lecture Synopsis: effective knowledge repository, mapping the content structure , repository quality
control

Handout: Chapter 8 PowerPoint handouts, class activity 8

Week: 10
LECTURE 9: DEVELOPING AN EFFECTIVE KNOWLEDGE SERVICE
Lecture Synopsis: knowledge services, knowledge service contributors, models of service provision,
knowledge service staff, funding and promoting the knowledge, supporting the
organization, evaluating the effectiveness of knowledge service

Handout: Chapter 8 PowerPoint handouts, Class activity 9

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 Week: 11
LECTURE 10: LEARNING AND DEVELOPMENT IN A KNOWLEDGE SETTING
Lecture Synopsis: leaning in knowledge environment, creating a holistic developmental approach,
developing a social capital, developing knowledge leadership capabilities, project
based learning, working with technology, building comprehensive knowledge
development strategy, planning for individual development

Handout: Chapter 9 PowerPoint handouts, Class activity 10

Week: 12
LECTURE 11: EVALUATING THE EFFECTIVENESS OF THE KNOWLEDGE STRATEGY
Lecture Synopsis: why evaluate knowledge management? Knowledge strategy evaluation, identifying
and measuring knowledge input, evaluating and measuring intellectual and social
capital, evaluating knowledge management outcomes, the balance scorecard
approach, benchmarking as an evaluation strategy, evaluation challenges

Handout: Chapter 10 PowerPoint handouts, Class activity 11

Week: 13
LECTURE 12: SUSTAINABLE KNOWLEDGE MANAGEMENT
Lecture Synopsis: facilitating successful and sustainable knowledge management, knowledge
management and LEs, structural issues, cultural issue, knowledge management in
SMEs, knowledge needs of franchise organizations, mergers, acquisition and
downsizing, developing nations and knowledge management, national knowledge
strategies
Handout: Chapter 10 PowerPoint handouts, Class activity 12

Week: 14

Monitor student progress in preparing Assignment report

Week: 15
REVISION

Week: 16
REVISION WEEK

Week: 17
FINAL EXAMINATION WEEK

11.0 REFERENCES

1. Jay Liebowitz, Successes and Failures of Knowledge Management, 2016, Morgan Kaufmann
2. Lorna Uden, Wei Lu, I-Hsien Ting, Knowledge Management in Organizations, Springer, 2017.
3. Shabahat Husain, Jean-Louis Ermine, Knowledge Management Systems: Concepts,
Technologies and Practices, Emerald Publishing Limited, 2021

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12.0 ASSESSMENT SCHEDULE

ASSIGNMENT ISSUE DUE DATE %

DESCRIPTION DATE
INDIVIDUAL ASSIGNMENT WEEK 9 WEEK 13 30%
MIDTERM EXAMINATION WEEK 8 WEEK 8 30%
FINAL EXAMINATION WEEK 17 WEEK 18 40%
TOTAL 100%

13.0 ASSESSMENT CRITERIA

Process of grading and criteria used to determine the grades, passes and high distinctions.

14.0 SPECIFIC CRITERIA

 Each assignment will be handed out with the project brief and will vary, depending on the
teaching and learning objectives of the specific assignment.
 Each student will receive a completed assessment sheet back with their marks, thereby giving
student feedback on each set criterion and the project as a whole.

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