Service Manual: Smart Manager / Central Remote Control
Service Manual: Smart Manager / Central Remote Control
A10-030-1
Revision 1: Sep. 2012
SMART MANAGER /
CENTRAL REMOTE CONTROL
SERVICE MANUAL
Model name:
SMART MANAGER
BMS-SM1280HTLUL
1 PRODUCT OVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 SYSTEM CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 LIST OF FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4 PRODUCT SPECIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
10 ZONE SETTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
12 TEST RUN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
13 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
15 CHECK POINTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2
SAFETY PRECAUTIONS
Important safety-related information is described on the product and in this Service Guide.
Read the following description on labels and symbols carefully and follow their directions.
[Explanation of labels]
Label Explanation
Indicates that the repair engineer and other third-party individuals in the vicinity may be
DANGER exposed to immediate risk of death or serious injury if operation is not performed correctly.
Indicates that the repair engineer and other third-party individuals in the vicinity may be
WARNING exposed to a risk of death or serious injury if operation is not performed correctly.
Indicates that the repair engineer and other third-party individuals in the vicinity may be
CAUTION exposed to a risk of injury or that property damage (*) may result if operation is not performed
correctly or from failure of product after operation.
(*): Property damage means expanded damages to assets, furniture, livestock and / or pets.
[Explanation of symbols]
Symbol Explanation
DANGER
Turn off breaker before performing work.
Otherwise, one may receive electric shock from the high-voltage electricity, resulting in death or
injury.
Turn off breaker
Do not turn on the breaker when the cover of the unit is removed.
Otherwise, one may receive electric shock from the high-voltage electricity, resulting in death or
injury.
Prohibition
WARNING
Before fault diagnosis or beginning repair work, make sure that the ground wire is
connected to the ground terminal of the unit.
If not, ground leakage may result in electric shock hazard.
Check for ground wire
3
Revision 1: Sep. 2012
WARNING
Do not allow unauthorized personnel other than repair engineers to enter areas where fault
diagnosis and repair work is conducted.
Unauthorized persons may suffer injury from tools and disassembled parts.
Restricted area
Connect lead wires with crimping terminals and turn the closed end upwards to avoid
exposure to water.
Failure to perform this post-connection treatment may cause disasters, such as electricity leakage
Insulation and fire, on the client’s premises.
After repair, ensure that the assembly of disassembled parts and the connection and wiring
of removed wires are completed so as to restore them to their former state. Be careful not
to have the internal wires caught in the cover or other closures.
Assembly wiring caution A defect in assembly or wire connection may cause disasters in the client premise, such as
electricity leakage and fire.
After repair, check for insulation between the charged part and non-charged metal part
(ground terminal) using an insulation resistance tester (500 V) and ensure at least 2Ω
resistance.
Insulation check If the insulation resistance value is low, it indicates the risk of disasters, such as electricity leakage
and electric shock, on the client’s premises.
In case of performing circuit inspection while the circuit is connected to a power source (if
such condition is necessary), use rubber gloves and other measures to prevent contact
with the charged part.
Electric shock caution Otherwise, one will risk electric shock from contacting the charged part.
4
1 PRODUCT OVERVIEW
This product is an air-conditioning control system to control and monitor the operation state of air conditioners in a
building by using a computer with the mouse at a customer site. The system enables intensive management,
operation control, and energy-saving operation for the air conditioners of up to 128 groups. The display and
operation are available on a Web browser. This does not require dedicated software to be installed in a PC, and
enables up to 4 units of PC to access simultaneously the system.
Warning List
Displays all current warnings in a list. Warning history is also displayed in a list.
5
2 SYSTEM CONFIGURATION
Alarm output
TCC-LINK
Operation output
Outdoor unit
All operation
All Stop
Indoor unit
TCC-LINK
HUB RS-485
Ethernet
PC
Energy Monitoring
Digital I/O
Relay I/F
Lock input
Alarm output
6
System Devices Configuration
EXTENDED SYSTEM
Device Name Number of Units
Model Remarks
Connected
Indoor Unit (TCC-LINK based model) Up to 64 units per line
Max 128
Up to 128 units in total for 2 lines
Energy Monitoring Relay Interface BMS-IFWH5UL Up to 8 electric energy meters per
Max 4
BMS-IFWH5UL
Digital Input / Output Relay Interface BMS-IFDD03UL Up to 8 lock inputs or fire alarm
Max 4
inputs per BMS-IFDD03UL
Central Remote Controller BMS-CM1281TLUL Max10 —
Client PC (Windows based model) Up to 4 units for simultaneous
—
access
7
3 LIST OF FUNCTIONS
Function Details
User account Number of user registrations 32
Type of user account Administrator
Power user
Guest
Air conditioner category Category structure 3 levels
Monitoring air conditioner status Start / Stop
Operation mode
Set temperature
Fan speed
Louver
Remote control prohibition /
permission
Warning
Filter sign
Room temperature
Return back
Ventilation mode
Controlling air conditioner Start / Stop
Operation mode
Set temperature
Fan speed
Louver SWING / NO SWING
Remote control prohibition /
permission
Filter sign reset
Return back
Ventilation mode
Operation schedule Number of registrations Equivalent to the number of indoor units
Settable period 7 days, Up to 1 week later including current date
Number of set points per day 10 settings
Interval of set point 1 minute
Settable parameters Start / Stop
Operation mode
Set temperature
Remote control prohibition / permission
Return back
Ventilation mode
Master schedule Number of registrations 32
Settable period Up to 12 months later including current month
Number of set points per day 10 settings
Interval of set point 1 minute
Settable parameters Start / Stop
Operation mode
Set temperature
Remote control prohibition
Return back
Ventilation mode
Weekly schedule pattern By day schedule: 7 patterns, Monday through Sunday
Special day schedule pattern By special day schedule: 5 patterns
Schedule assigning unit By indoor unit
8
Function Details
Billing schedule Number of registrations 32
Singularity settable period Up to 12 months later including current month
Number of set points per day 10 settings
Interval of set point 1 minute
Number of days assigned 45 days per a special day schedule
special day schedule
Settable parameters Working hours / Non-working hours
Number of schedule patterns By day schedule: 7 patterns, Monday through Sunday
By singularity schedule: 5 patterns
Warning display Date / Time of warning
Warning code
Warning details
Warning history display Number of cases 1024
Date / Time of warning
Warning code
Warning details
Power distribution
Data keeping period Daily report file: Stored for 45 days
Monthly report file: Stored for 3 months
Files that exceeded their keeping period are automatically
deleted.
Automatic meter reading
Manual meter reading
Centigrade / Fahrenheit Temperature display switching
Set temperature unit of 1°F
Return back (Only settable on scheduler)
Control by linking to locking signal
Operation mode restriction
Time setting
9
4 PRODUCT SPECIFICATION
BMS-SM1280HTLUL (SMART MANAGER)
BMS-CM1281TLUL (CENTRAL REMOTE CONTROL)
Central Controller
5.51" (140)
Power supply Use the supplied power unit.
Power consumption
0.75" 1.77"
Operating 32 to 104 °F (0 to 40 °C),
7.09" (150) (19) (45) temperature / humidity 10 to 90% RH
(no condensation)
Dimensions 4.72” (H) x 7.09” (W) x 2.52”
4.72" (120)
3.54" (90)
Power Unit
6.02" (153)
0.47" (12) 0.47" (12)
10
BMS-IFWH5UL (Energy Monitoring Relay Interface)
7.6" (193.4)
7.59" (193)
7.59" (193)
meter
Input points 8 points
input
Input resistance 3 k ohm
Input “ON” current 3.6 mA
1.34"
(34)
7.59" (193)
input
Input points 8 points
Input resistance 3 k ohm
1.34"
(34)
11
5 INSTALLATION OF THE Smart Manager /
Central Remote Control
CAUTION
• Do not twist communication wires (used between indoor unit and outdoor unit and used for central control) and
input / output wires with power wires or bundle them together with power wires in a metal tube. Doing so may cause
malfunction.
• Install the Smart Manager / Central Remote Control away from a noise source.
• When noise is induced into the power supply of the Smart Manager / Central Remote Control, take proper measures
such as attaching of a noise filter.
Base
Panel
4.25" (108)
2.99" (76)
5)
6" (6
(12.7)
2.5
0.5"
6.77" (172)
12
Power Unit Installation Method and Orientation
There are five installation methods for this power unit as shown below: surface mount and wall mounts. Use the
attached screws.
No good
REQUIREMENT
Do not install the unit in any of the following places.
• Humid or wet place
• Dusty place
• Place exposed to direct sunlight
• Place where there is a TV set or radio within one meter
• Place exposed to rain (outdoors, under eaves, etc.)
13
Combining the Central Controller and Power Unit
You can combine the central controller and power unit using the supplied brackets as follows in order to control
them as one unit
Power unit
Bracket
Panel
Combination method
14
6 CONNECTION OF POWER CABLES /
EARTH WIRES / COMMUNICATION CABLES
Connect power cables, communication cables, and earth wires to the specified terminals on the terminal block.
REQUIREMENT
Attach a ring tongue terminal to the end of each wire except those for digital input and output.
TCC-LINK U1 and U2
The power terminals on the central have no polarity.
controller have polarity. Make sure
to connect the cables correctly.
Other wise failure will occur. RS-485
The RS-485 signal wire has communication
polarity A and B. Be careful cable can be
when connecting the wire. connected to
Smart Manager
only. It can not be
connected to The
Power Supply Unit TCC-LINK1 TCC-LINK2 RS-485 Central Remote
COM
COM
DO1
DO2
DI1
DI2
DI3
WT
1 2 3 4 U1 U2 FG U1 U2 FG A B Control.
Clamp filter
Power supply
120V AC
N
L
Power
cable
4
3
Functional
2
earth
1
Fix the cable securely with Connect the earth wire securely to the
the clamp. earth terminal on the unit. Connect the functional earth terminal
with the earth near the central controller.
15
Length of stripped power cable Length of stripped TCC-LINK Length of stripped RS-485 Length of stripped digital Input /
communication cable communication cable Output communication wire
1.38" (35) 1.38" (35) 1.38" (35) 0.24"
1.38" (35) (6)
L
N
2.16" (55)
2.16" (55)
Attach a round pressure terminal to Attach the supplied clamp filter to the LAN cable. Loosen the screw with the screw
the end of each wire of the power * Wind the LAN cable around the clamp filter as shown driver, insert the digital input / output
cable, communication cable and below when attaching the filter to the cable. After communication wire, then tighten
power cable for central controller. attaching the filter, fix it to the LAN cable using a the screw again to fix the wire firmly.
supplied tie-wrap.
* Attach the clamp filter as near the main unit as possible.
REQUIREMENT
• Disconnect the appliance from the main power supply.
This appliance must be connected to the main power supply by a circuit breaker or switch with a contact
separation of at least 3 mm.
• Fasten the screws to the terminal with torque of 0.5 Nm.
DO1
DO1
(Alarm output)
DO2 Allowable DO2 Digital
terminal voltage Wiring length:
Status output
(Run output) / current 320 ft (100 m) or
output
DO-COM less
DC24 V / 35 mA
(Output DO-COM
common)
5V
16
<Specifications for Wiring>
Use the following materials to connect signal lines and power lines (locally procured)
No Line Type / Wire size / Length
2-core shield wire
1 For TCC-LINK AWG16 (1.25 mm²), 3200 ft (1000 m) max. (total length including
AWG14 (2.00 mm²), 6500 ft (2000 m) max. air conditioner area)
2-core shield wire
2 For RS-485
AWG16 (1.25 mm²), 1600 ft (500 m) max. (total length)
For power H05RN-F or 245IEC57
3
(120 VAC) AWG18 (0.75 mm²), 160 ft (50 m) max.
2-core wire
4 For digital Input / Output connection AWG22 (0.3 mm²), 320 ft (100 m) max.
For power supply 4-core wire
5
(Between the power unit and central controller) AWG18 (0.75 mm²), 60 ft (20 m) max.
17
7 PRODUCT CONNECTION DIAGRAM
BMS-IFWH5UL • BMS-IFDD03UL (Energy Monitoring Relay Interface, Digital Input / Output Relay Interface)
Installation Method and Orientation Installation Space and Maintenance Space
There are five installation methods for this relay interface A side space for connecting through cable inlets
as shown below: surface mount and wall mounts. and an upper space for maintenance must be
No good
reserved before installation. The other sides can be
adjacent to surrounding objects.
3.94”
(100)
7.87”
(200)
Smart Manager
RS-485
LED4 LED2
SW7
A SG DI1
1 2 3 4
DI2
+- +-
SW6 SW4
Power meter
DI3
DI4
+- +- +-
earth terminal on
the chassis.
+-
DI7
DI8
+-
supply
N
120 VAC,
Conduit pipe 60 Hz
Power supply wire hole
(Ø7/8” (22.2)) Length of stripped Length of stripped Length of stripped
power cable communication cable power meter wire
1.38" 1.38" 1.38"
(35) 0.39" (10) (35) 0.24" (6) (35) 0.24" (6)
18
7-2. Digital Input / Output Relay Interface (BMS-IFDD03UL)
Connect power cables, earth wires, and communication cables to the specified terminals on the terminal block.
RS-485
B
Smart Manager LED4 LED2
SW7
A SG DI1
LED5 LED3 LED1
+-
1 2 3 4
+-
DI2
SW6 SW4
DI3
+-
Digital input
+-
DI4
LED9 LED7
Secure each cable with a
cable clamp. contacts LED8 LED6
DI5
+-
DI6
+-
Power supply
120 VAC, 60 Hz
19
Revision 1: Sep. 2012
1
Must be set
4
to OFF
Normal
All stop 2
2
ON Normal
OFF All stop 2
Synchronization of
1, 2, 3 Must be set to OFF All stop input 2
Setting Zone data
switching
ON
ON
DS25
DS24
OFF
4
Must be set
to OFF
3
5 Must be set to OFF
LINE 1
screwdriver edge nor a bare hand when power is supplied.
terminal on the Printed Circuit Board with a metal rod a
To avoid an electric shock hazard. DO NOT touch any
7 * Refer to No.35 of Questions about
Functions in 13-5 on page 41.
LINE 2 ON
Control group OFF
Selection Line
Buzzer
8
DS23 DS24
ON
2 3 4 5 6
OFF
ALL groups Indicate
group 1 ~ 16
group 17 ~ 32
group 33 ~ 48
group 49 ~ 64
Control groups Selection
ON
DS23
8
OFF
PERMIT
INHIBIT
Central/Individual
1 7
MAIN MAIN
SUB SUB
Central Control Sys.con
6
CENTRAL
RCU
Central/RCU change
20
<DS23>
Factory setting: All OFF
<1> Smart Manager / Central Remote Control main / sub selection DS23
OFF: Main
1 2 3 4 5 6 7 8
ON: Sub ON
When two Smart Manager / Central Remote Control units are used as a
main unit and a sub unit with the same mode setting, set this bit to OFF
(Main) for one unit and to ON (Sub) for the other unit.
These bits specify a group range used in the control group selection.
The Smart Manager / Central Remote Control for which control group
selection is set controls only groups within the set group range.
To use the control group selection, set DS23-<2> to <5> and DS24-<5>
to <6>. For details, see “9.MODE SETTING FOR Smart Manager /
Central Remote Control”.
21
<DS24> Factory setting: All OFF
DS24
1 2 3 4 5 6 7 8
ON
OFF
* Set a line number for which the control group selection is used.
<8> indication
OFF: Displayed
ON: Not displayed
22
<DS25> Factory setting: All OFF
<4> All stop input 2 switching (Set this switch to match the all stop input 2 connection set in chapter 4.)
Set OPEN or CLOSE input junction pegged to all stop 2.
• OFF: Set CLOSE input junction pegged to all stop 2.
COM-DI COM-DI
DI3 DI3
(Normal) (All stop 2)
COM-DI COM-DI
DI3 DI3
(Normal) (All stop 2)
* All stop: All indoor units will be stopped and cannot be operated with remote control.
Termination
The termination switches for TCC-LINK are placed in the central controller box. Detach the panel when configuring
termination setting.
NOTE
TCC-LINK connection is terminated on indoor units. Set SW 200 to “Open” for both TCC-LINK 1 and 2.
SW200 ON 1 2 1 2
TCC-LINK1 Open TCC-LINK1 100Ω
TCC-LINK2 Open TCC-LINK2 Open
ON ON
1 2 1 2
TCC-LINK1 Open TCC-LINK1 100Ω
TCC-LINK2 100Ω TCC-LINK2 100Ω
23
8-2. Energy Monitoring Relay Interface (BMS-IFWH5UL)
The following settings are necessary to use Energy Monitoring Relay Interfaces.
ON ON
SW7
DI6
+-
24
8-3. Digital Input / Output Relay Interface (BMS-IFDD03UL)
The following settings are necessary to use Digital Input / Output Relay Interfaces.
LED4 LED2
SW7 1-8 Address
A SG DI1
SW6 SW4
SW4 Test switch
DI3
+-
LED9 LED7
+-
LED8 LED6
ON ON
DI5
+-
SW7
DI6
+-
25
9 MODE SETTING FOR Smart Manager /
Central Remote Control
Operation mode
You can switch the functional mode of the smart manager / central remote control between the central control mode
and remote control mode. The mode is switched with the dip switch DS23-<6>.
OFF side: Central control mode
This Smart Manager / Central Remote Control is used as a central control unit.
Settings with the remote controller are inhibited by the setting of the Smart Manager / Central Remote
Control.
ON side: Remote control mode
This Smart Manager / Central Remote Control is used as a remote controller.
Settings with the Smart Manager / Central Remote Control are inhibited by the setting of another central
control unit.
* When the control group selection is not used (“ALL group”), all groups and zones on LINE 1 and LINE 2 can be
controlled.
* When the control group selection is used, only groups and zones in the set group range can be controlled.
• When the control group selection is used, groups and zones outside this range are not displayed and cannot
be operated.
• means the entire set group range.
• Zones can be registered and operated only within the set group range. (No groups outside the range can be
registered or operated.)
• The group control mode is available only for one line.
* Multiple group ranges can be specified by the control group setting.
(Example) When groups 33 to 48 and groups 49 to 64 are specified at the same time, a group range (groups
33 to 64) is set by the control group setting.
26
10 ZONE SETTING
What is zone?
• A zone is a control unit consisting of a combination of any indoor units and the settings of indoor units in a zone
can be configured collectively.
• You can make up to 64 zones pairing any of up to 64 groups in a line. By using lines 1 and 2, you can set up to
128 zones in total.
• As factory setting, each zone contains one group to make zone numbers equal to group numbers.
Setting zones
Register groups in a zone or cancel them.
(1) Change the mode to the zone setting mode.
• Press the button, button, and ZONE button simultaneously for at least 4 seconds.
(The displayed zone number flashes and the Smart Manager / Central Remote Control enters the zone
setting mode. Indicates CODE No. “E1”.)
(2) Select the zone to be set.
• Select the zone number to be set with the ZONE or button, and then press the button to fix the
selection.
(When the selection has been fixed, the selected zone number lights.)
• When selection of zone has been fixed, the marks of the group numbers registered in the zone light up.
(3) Change registration of groups in a zone.
Register groups in a zone.
1. Select the group number to be set with the GROUP or button. Pressing the SET TEMP. or
button skips the group number by +16 or by -16.
2. Press the button.
The registered group number stops flashing and lights still.
3. Pressing the button restores the state before the button is pressed.
4. To continue registration of groups, repeat this procedure from the 1.
NOTE
No zone data has been stored at this time. If the ZONE or button is pressed before the registration
change is fixed, the set content for registration change is discarded.
27
11 CHANGING RETURN-BACK TIME /
TEMPERATURE SETTINGS
What is return-back?
When the return-back function is activated, the temperature setting exceeding the return-back temperature will
automatically be adjusted to the return-back temperature after a certain period of time to prevent extremely high /
low temperature setting.
Two sets of return-back settings, Return-back 1 and 2, can be stored. Select Return-back 1 or 2 using
buttons when activating the return-back function.
CODE Data
Item
No. Factory setting Setting range
01 Activate / deactivate the return-back function 001 (Enabled) 000 (Disabled), 001 (Enabled)
02 Time setting of Return-back 1, for heating 030 (30 minutes) 1 to 60 minutes (in units of 1 minute)
03 Time setting of Return-back 1, for cooling 030 (30 minutes) 1 to 60 minutes (in units of 1 minute)
04 Temperature setting of Return-back 1, for heating 018 (64 °F) 64 to 84 °F
05 Temperature setting of Return-back 1, for cooling 028 (82 °F) 64 to 84 °F
06 Time setting of Return-back 2, for heating 030 (30 minutes) 1 to 60 minutes (in units of 1 minute)
07 Time setting of Return-back 2, for cooling 030 (30 minutes) 1 to 60 minutes (in units of 1 minute)
08 Temperature setting of Return-back 2, for heating 018 (64 °F) 64 to 84 °F
09 Temperature setting of Return-back 2, for cooling 028 (82 °F) 64 to 84 °F
Changing settings
The following shows an example of changing the time (factory default) in the case of return-back 1 heating from 30
minutes to 45 minutes.
(1) Change the mode to the CODE No. setting change mode.
Press the , , and ZONE buttons simultaneously 4 seconds or more.
( and CODE No. flash.)
(2) Change the CODE No.
Press SET TEMP buttons to set the CODE No. to “02”.
(CODE No. “02” and time setting “30” flash.)
(3) Change the time setting.
Press GROUP buttons to set the time setting to “045”.
(4) Press the button to determine the data. and CODE No. stop flashing and stay lit.
To continuously change other settings, repeat steps (2) to (4) above.
(5) Determine the change.
Press the button to write the updated data in the memory of the remote controller.
* When the data has completely been written in the memory, the CODE No. setting change mode is exited.
NOTE
Setting adjustment is cancelled without determining the change.
28
12 TEST RUN
Start the system to perform operation check by following the procedure below.
12-1.Preparation
No. Item Details Procedure
1 Preparation Discuss with a customer to determine details of the Refer to the Owner’s manual of the Setting
following. File Creation Software.
• Select devices, and create a system diagram
• Determine the addresses of an air conditioner and
interfaces, and create an address management
table
• Set an IP address of Smart Manager / Central
Remote Control
• Create a setting file with the Setting File Creation
Software
2 Device installation Install Smart Manager / Central Remote Control and Refer to "INSTALLATION OF THE Smart
the interfaces. Manager / Central Remote Control" (page
12) in this manual.
For further details, refer to the Installation
manual of each device.
3 Wiring Connect the power cables, ground wires, and signal Refer to "CONNECTION OF POWER
wires to Smart Manager / Central Remote Control CABLES / EARTH WIRES /
and the interfaces. COMMUNICATION CABLES" (page 15) in
this manual.
For further details, refer to the Installation
manual of each device.
4 Device setting Set the air conditioner and the interfaces. Set the address of the devices according to
the address management table.
1) Air conditioner Address setting Refer to "SWITCHES FOR SETTING" (page
2) Energy Monitoring Address setting, RS-485 20) in this manual.
Relay Interface termination resistance
setting For further details, refer to the Installation
manual of each device.
3) Digital Input / Output Address setting, RS-485
Relay Interface termination resistance
setting
5 Setting file upload 1) Upload the setting file. For further details, refer to the setting file
creation software.
2) After the change, reset Smart Manager / Central
Remote Control.
6 Client PC setting Configure network and browser setting of the client For further details, refer to the Network
PCs. Configuration Guide of Smart Manager /
Central Remote Control.
29
12-2.Operation Check
Complete the test run of air conditioners before operation check.
30
13 TROUBLESHOOTING
About the check codes
If there is a problem with the air handling unit or if the controller detects anything unusual with the system, a check
code is displayed in the warning list on the computer screen or the LCD of the controller.
Check code Description Action
C06 Communication error with the air handling unit Check the communication status of TCC-Link.
S06 Communication error with BMS-IFWH Check the communication status of RS-485.
S07 Communication error with BMS-IFDD Check the communication status of RS-485.
S15 File access error Check the SD card.
S17 File load error Check the main file.
S21 Mail transmission error Check the settings of the e-mail.
S22 Internal communication error Check the internal wiring and the main file.
Code other than the above Error detected in the air handling unit Check the air handling unit.
31
13-1.Trouble with Connection
(Target model of this section is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.)
32
13-2.Trouble with Web Screen
(Target model of this section is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.)
13-2-3. After logon, the dialog message “No response from the
server.” appears.
13-2-4. After logon, the dialog message “The system is stopping.”
appears.
13-2-5. After logon, the dialog message “The system is being
prepared.” appears.
No. Cause Solution
1 The controller is not turned on. Turn on the controller. Wait for 5 minutes and logon again.
2 The HUB is not turned on. Turn on the HUB and log on again.
3 The LAN cable is not connected. Check that the LAN cable is inserted into the controller and PC and connect
them.
After that, Log on again.
4 The controller has freezed. Turn off the controller and wait about 30 seconds. Turn it on again, then
access from the browser software after 5 minutes.
5 The controller does not work. Check that the controller and HUB are turned on.
Check that the LAN cable is connected.
Check that the LED of the controller LAN connector is lit.
* If the LED of the LAN connector does not illuminate, the controller is
defective. It needs to be repaired.
6 The PC is malfunctioning. Restart the PC and check again if it works.
Replace the PC and check again if it works.
7 The LAN cable is defective. Replace the LAN cable and check again if it works.
33
13-2-6. After logon, the dialog message “Login has been disabled.”
appears.
No. Cause Solution
1 The user account has been deleted. The message appears if the user account used for the logon is deleted. Log
on with another user account.
13-2-8. The screen does not switch or takes long time to switch.
No. Cause Solution
1 Operating schedule is displayed and set. If many operating schedules are displayed and set, switching the screen
takes long time after the operating schedules are set. After selecting a zone
of the air conditioner, perform “Change Operating Schedule” to reduce the
number of operating schedules performed at a time, and then display and set
the schedules.
2 The alarm history list is displayed. If many alarms are to be displayed, the display takes long time. Wait for the
list to be displayed without performing any operation.
34
13-2-10. The operation state does not match that displayed on the
remote controller.
No. Cause Solution
1 The inputs in the setting file are incorrect. Check if the address set in the setting file matches that in the air conditioner.
To show the address set in the air conditioner, press the [UNIT] button on the
remote controller.
Correct the address set in the air conditioner or the setting file.
2 The wiring for TCC-LINK is not properly installed. The controller has two TCC-LINK connecting terminals: TCC-LINK1 and
TCC-LINK2. Check if the setting in the setting file matches the actual
connection. If not, correct so that they match.
35
13-3.Other Troubles
(Target model of this section is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.)
36
13-3-6. Clicking [OK] or [Cancel] does not close the window or
takes some time for the window to close.
No. Cause Solution
1 Operating schedule is displayed and set. If many operating schedules are displayed and set, closing the operating
schedule window takes some time after [OK] or [Cancel] is clicked. Wait for
the window to close without performing any operation.
2 The controller performance has degraded. If the controller is accessed from a browser while the controller internal
processing is in progress, the controller performance degrades. Because the
controller internal processing (writing a file or giving an instruction to the air
conditioner) is prioritized, closing the window takes some time. Wait for the
window to close without performing any operation.
13-3-9. The cooling or heating operation does not work with “The
operation is being prepared” displayed on the remote
controller.
No. Cause Solution
1 The operating mode restriction is set. In [Operation mode restriction] from the option in the menu, check if
[HEAT,FAN] or [COOL,DRY,FAN] is selected.
37
13-3-11. No daily report file is found.
No. Cause Solution
1 The controller was not turned on at the time of meter- If the controller is off at the time of meter-reading, the daily report file of the
reading. day is not created. The accumulated operation hours and electricity amount
are added up to the daily report file of the next day, so the values in the daily
reports will be correctly summed up.
13-4.Trouble at Installation
13-4-1. The IP address cannot be changed.
(Target model of this section is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.)
38
13-4-4. Lock input does not stop the air conditioner.
No. Cause Solution
1 Communication error with the digital input / output relay 1.Check if communication error with the digital input / output relay
interface. interface is detected.
2.Check if communication error with the air conditioner is detected.
2 Communication error with the air conditioner. 1.Check if communication error with the digital input / output relay
interface is detected.
2.Check if communication error with the air conditioner is detected.
3 The inputs in the setting file are incorrect. Check if the lock input name is correctly set in the [Indoor unit group
(*1) definition] sheet of the setting file.
(*1) Target model of this description is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.
The address switch setting of the digital input / output relay interface does not match that in the setting file.
(Target model of this section is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.)
39
13-5.Questions about Functions
No. Questions Answer
1 What is the procedure to create a setting file? Please read the Owner’s manual of the Setting File Creation Software.
(*1)
2 How many air conditioners can be connected? Up to 128 units of air conditioners can be connected. Note that up to 64 units
can be connected per TCC-LINK line.
3 How many air conditioners can be connected? Up to 64 units can be connected per TCC-LINK line. The controller has two
TCC-LINK lines, thus up to 128 units can be connected.
4 How many central remote controllers can be Up to 10 central remote control devices can be connected per TCC-LINK line.
connected? The central control devices include a central remote controller.
5 Can the BACnet system be used together? Not possible. However, it is possible to use BACnet system together with a
central control device other than the Web-based central remote controller.
6 Can the LONwork system be used together? Possible. Check that it works.
7 Can a remote monitoring system be used together? Not possible. However, it is possible to use a remote monitoring system
together with a central control device other than the Web-based central
remote controller.
8 Can a device in the AI-NETwork series be connected? Not possible. Use an air conditioning management system supported for the
AI-NETwork series.
9 Up to how many PCs can be connected? Up to 4 users can simultaneously log on.
(*1) Up to 4 PCs can be simultaneously connected.
Without simultaneous connection, the number of PCs connected has no
10 How many users can simultaneously access the
(*1) limitation.
system?
11 Can the system connect to an intra-company LAN? Possible. However, check with your network administrator if the connection
(*1) is available.
12 Is connection available via the Internet (WAN)? Not available.
13 Is connection available from a mobile phone?
14 If a failure occurs on the air conditioner, can mail be Not possible.
sent?
15 Can a tenant name or other names be changed? You can use the Setting File Creation Software to change the name of a floor,
(*1) a tenant, an area, and an air conditioner.
16 Up to how many characters can be used for the name For a floor name: 20 bytes,
(*1) of tenant, etc.? for a tenant name: 30 bytes,
for an area name: 20 bytes, and
for an air conditioner name: 20 bytes.
17 How many items does the alarm history save? It saves up to 1,024 items. If the alarm history items exceed 1,024, the item
(*1) is deleted sequentially from the oldest one.
18 How many days of power distribution data does the The system saves the 45 days of daily report files and the 3 months of
(*1) system save? monthly report files.
19 Can data be maintained in case of power outage? Data will be backed up before being saved. If power outage occurs during the
data saving, the backup data is restored, thus the data is protected.
20 Does turning off the controller require any specific No specific operation is necessary.
operation?
21 Does turning off the controller stop the air conditioner? The air conditioner where the remote controller or wireless adaptor is
connected does not stop when the controller is turned off.
An air conditioner other than the above stops.
22 Does a scheduled operation work only if a PC remains No. Because the power distribution data are saved inside the controller, the
(*1) connected? PC does not need to remain connected.
23 Does a PC need to remain connected to save power An alarm can be set to go off with a buzzer or other means connected to the
(*1) distribution data? alarm external output of no-voltage A contact.
24 Is it possible to know an air conditioner failure without An alarm can be set to go off with a buzzer or other means connected to the
(*1) connecting a PC? alarm external output of no-voltage A contact.
25 How many master schedules can be created? Up to 32 schedules can be created for each master schedule and billing
(*1) schedule.
26 How many billing schedules can be created?
(*1)
27 What are the PC requirements for connecting to the 1.PC running Window XP or Vista without any problem. Also, the PC
(*1) controller? must have Internet Explorer Version 6.0, 7.0 or 8.0 or Firefox 2.0, 3.0,
3.5 or 3.6.
2.If you use the Monthly Report Creation Software, you need to install
Microsoft Excel 2002 or later on your computer.
40
Revision 1: Sep. 2012
(*1) Target model of this description is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.
41
14 TEST RUN CHECK
14-1.Check Items Before Trial Run
No. Check item
1 Has the electrical work (power supply and communication wiring work) been completed?
Key point
1.When the Energy Monitoring Relay Interface or Digital Input / Output Relay Interface is connected, check that the
polarity (A / B) of the wiring is correct.
2.Check that the terminal resistance has been set.
3.When a custom device is connected, check that the TCC-LINK adaptor has been connected.
2 Has the addresses of the air conditioner (Indoor units (DN=03, 12, 13, 14)) and outdoor unit (outdoor unit control board
switch 13 / 14) been set?
3 Has the setting file been created?
(*1)
4 Have the controller switch and DN been set?
5 Has the controller IP address been checked?
(*1)
6 Have the network and the browser proxy of the PC to be connected been set?
(*1)
7 Are all the devices turned on?
When the power distribution function is used:
8 Is the Monthly Report Creation Software installed?
(*1)
9 Is the network setting completed for the PC where the Monthly Report Creation Software is installed?
(*1)
(*1) Target model of this description is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.
42
14-2.Procedure of Test Run Check
No. Check item No. Procedure
1 PC connection check 1 Start the browser software of the PC to be connected.
(*1)
2 Enter http://the controller's IP address/index.html in the address bar of the browser, and
check that the logon window is displayed.
Error message
× NG1: 1) Check if the browser proxy is correctly set.
Network Error
× NG2: 1) Check if the network wiring is correctly installed. (Refer
The server is not found. to “15-1. Network Wiring”)
2) Check if the PC’s IP address is correct.
(Refer to “15-2. PC’s IP Address”)
3) Check if the controller's IP address is correct. (Refer to
“15-3. Controller’s IP Address”)
OK: 1) Proceed to the logon check.
The logon window is
displayed.
3 After entering TCC in User Name and TCC in Password, click “Logon” and make sure that
you can successfully logon.
Error message
× NG1: 1) The user name or password entered are incorrect.
The dialog message, Logon again with all the characters in upper case.
“Logon failed.” appears.
× NG2: 1) The controller is being initialized during the startup
The dialog message “No process. Wait for 5 minutes and logon again.
response from the
server.” or “The system
is being prepared.”
appears.
× NG3: 1) Close the browser and turn off the controller. Wait for
The dialog message 30 seconds and turn on the controller. Wait for 5
“The system is stopped.” minutes and logon again.
2) If the dialog message “The system is stopping.”
appears.
appears again, initialize the setting file with the Setting
File Creation Software and turn off the controller.Wait
for 30 seconds and turn on the controller. Wait for 5
minutes and logon again.
3) When successfully logging on after the initialization,
upload again the setting file created, and check that
you can logon.
OK: 1) Proceed to the next check.
The list window displays
the indoor units set in the
setting file.
(*1) Target model of this description is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.
43
No. Check item No. Procedure
2 Controller operation 1. 1.Turn on the controller and check that the LCD displays “Line” and “All”.
check
Error message
× NG: 1) Check if the controller is turned on.
The frame line only is Power supply voltage for this control must be 120 VAC.
displayed; no “Line” or When 208 VAC is applied, it will not operate.
“All” are displayed. (power transformer may fail)
2) Check if the controller internal wiring is defective or
connector is properly inserted.
3) Check the power line wiring between the controller and
the power unit.
2. 3.Check that the LCD displays the group numbers of all the indoor units connected.
When the indoor units are connected to Line 1 and Line 2, press the [LINE] button
to switch the line, and check the group number.
(When the air conditioner is connected to either Line 1 or Line 2, pressing the [Line
Switch] button does not switch the line.)
Error message
× NG1: Check if the TCC-LINK wiring is properly installed.
The number of line (Refer to “15-4. TCC-LINK Wiring”)
where the air conditioner
is connected is not
displayed.
× NG2: With the handy remote controller of the indoor unit
The number of group whose group number is not displayed, check if the
numbers displayed is central address setting is correct.
less than expected, or
some numbers are
missing.
OK: Proceed to the next check.
The group numbers of all
the indoor units
connected are displayed
44
No. Check item No. Procedure
3 Air conditioner 1 In the zone window, select all the floors and display the “General” tab.
(*1) connection check
2 Check if all the indoor unit operation statuses are obtained (if the units are connected).
(Facing test)
Error message
× NG1:
The display is as follows.
Mode: blank, Set temperature: - 35, Fan: blank.
× NG2: 1) Check that the handy remote controller of the air
The alarm C06 (TCC- conditioner whose operation status is not obtained is
LINK central on.
management device 2) Check if the handy remote controller does not display
receive failure) has any check code.
occurred.
3) Press the [UNIT] button of the handy remote controller
to display the unit number, and check if the number
matches that in the setting file.
4) Check if LINE_No. of the TCC-LINK terminal blocks of
the connected controller matches that in the setting
file.
OK: Proceed to the next check.
All the indoor units
operation statuses are
displayed.
3 Check that the air conditioner displayed on the PC matches that actually installed.
Error message
× NG1: 1) Change the setting with the handy remote controller,
An setting operation from and check if the display on the PC matches that in the
the PC does not change remote controller.
the setting in the remote 2) If the display on the PC matches, check with the handy
controller. remote controller if the main unit is set.
3) If the display on the PC does not match,
• Press the [UNIT] button of the handy remote controller to
display the unit number, and check if the number matches
that in the setting file.
• Check if LINE_No. of the TCC-LINK terminal blocks of the
connected controller matches that in the setting file.
(*1) Target model of this description is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.
45
No. Check item No. Procedure
4 Digital Input / Output Check the connection when the Digital Input / Output Relay Interface is connected and the locking
Relay Interface or fire alarm interlocking is set.
connection check
Locking interlocking operation check
1 Display “Alarm List” on the PC, and check that the S07:BMS-IFDD communication error is
not detected. (Target model of this description is Smart Manager (SM1280HTLUL).)
Error message
× NG: 1) Check if RS-485 communication is in the normal state.
The S07 alarm is (Refer to “15-6. RS-485 Communication Check”)
displayed.
OK: Proceed to the next check.
The S07 alarm is not
displayed.
2 Enter a locking signal in the Digital Input / Output Relay Interface, and check that the set air
conditioner stops.
Error message
× NG: 1) In the test mode, check with the LED on the Digital
The set air conditioner Input / Output Relay Interface if the locking signal has
does not stop. been input in the interface.
(For further details, refer to “7. Trial Operation Check -
Confirming external input connection” in the Owner’s
manual of Digital Input / Output Relay Interface.)
2) Check if the locking input name is correctly entered in
the [Indoor unit group definition] sheet of the setting
file.
OK:
The set locking signals are individually input, and the air conditioners set for the
locking signals stop accordingly.
5 Energy Monitoring Check the connection when the Energy Monitoring Relay Interface is connected and an energy
Relay Interface meter input name is set in the setting file.
connection check
1 Display “Alarm List” on the PC, and check that the S06:BMS-IFWH communication error is
not detected. (Target model of this description is Smart Manager (SM1280HTLUL).)
Error message
× NG: 1) Check if RS-485 communication is in the normal state.
The S06 alarm is (Refer to “15-6. RS-485 Communication Check”)
displayed.
OK: Proceed to the next check.
The S06 alarm is not
displayed.
2 Use the energy meter integrated value check tool to check that a pulse from the energy
meter has been input to the Energy Monitoring Relay Interface.
Error message
× NG1: 1) In the test mode, check with the LED on the Energy
After the several-hour Monitoring Relay Interface if the pulse from the energy
operation of the air meter has been input in the interface.
conditioner, the pulse (For further details, refer to “7. Trial Operation Check -
integrated value does Confirming external input connection” in the Owner’s
not change.
manual of Energy Monitoring Relay Interface.)
OK: Proceed to the next check.
The pulse integrated
values of all the energy
meter set in the setting
file have changed.
46
No. Check item No. Procedure
6 Power distribution 1 Operate the air conditioner for several hours with the controller in operation.
(*1) check
2 Perform manual meter-reading from the PC. “Option” > “Manual Meter-Reading” > “Go”
(Do not select “don’t continue data reading”.)
3 Wait for approx. 1 minute until a manual meter-reading file is created.
4 Selecting “Option” > “Manual Meter-Reading” displays the file created in “Data reading
completed”.
5 Download a monthly report file with the Monthly Report Creation Software.
6 Select the file displayed in (4) in [File setting].
7 Check the output result of the monthly report created.
7 Scheduled operation —
(*1) check
8 PC connection check —
(*1) on site
(*1) Target model of this description is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.
47
15 CHECK POINTS
15-1.Network Wiring
(Target model of this section is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.)
Error message
In the command prompt window, enter “ping 192.168.2.30”.
If the controller’s IP address has been changed from 192.168.2.30, enter the changed address.
OK:
“Reply from 192.168.2.30” or “Reply from the controller’s IP address” is displayed.
× NG1: Check if the PC’s IP address is correct.
“Destination host unreachable.” is displayed.
× NG2: Check if the controller’s IP address is correct.
“Request time out” is displayed.
15-2.PC’s IP Address
(Target model of this section is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.)
15-3.Controller’s IP Address
(Target model of this section is Smart Manager (SM1280HTLUL) which can be connected to a PC through the Web.)
15-4.TCC-LINK Wiring
No. Check point
1 Check that the wiring is connected to the TCC-LINK terminal block of the controller.
Turn the controller’s terminal resistance switch DS1 to OFF, and check that the resistance between U1 / U3 and U2 / U4 of the
2 TCC-LINK terminal block is the terminal value (approx. 100 ohm).
This check can determine that the wiring is normal in the system where the terminal resistance is set.
For all the centre machine of the multi outdoor units, check that the relay connector between the “U1U2” and “U3U4” terminals is
3
connected.
4 If a custom air conditioner is connected, check that the TCC-LINK adaptor is connected to the main unit of the indoor unit.
48
15-5.Facing Test
No. Check point
1 At both sides of the controller and handy remote controller, perform setting and display check.
2 Before starting the check, discuss and determine the air conditioners checking order and procedure.
Check 1:
3
Check that the unit name and operation state match between the controller and the handy remote controller.
Check 2:
4
Check that the setting operation from the controller can change the setting in the handy remote controller.
Check 3:
5
Check that returning the setting to the previous state in the handy remote controller can change the setting in the controller.
6 Proceed to the next air conditioner with check.
Error message
× NG1: Check if the Digital Input / Output Relay Interface or the Energy
The POWER LED1 (Red) is off. Monitoring Relay Interface is turned on.
× NG2: Check the RS-485 wiring as shown in the step (2) and the subsequent
The RS-485 LED2 (Green) is off. steps below.
OK: When the LED2 (Green) is blinking, if S06:BMS-IFWH communication
The RS-485 LED2 (Green) is blinking. error or S07:BMS-IFDD communication error occurs, perform (6)
shown below.
2 Check that the wiring is connected to the RS-485 terminal block of the controller.
Check that the wiring is connected to the RS-485 terminal blocks of the Digital Input / Output Relay Interface and the Energy
3
Monitoring Relay Interface.
4 Check that the wiring polarity (+), (-) is correct.
Check that the address and switch are correctly set for the Digital Input / Output Relay Interface and the Energy Monitoring Relay
5
Interface.
Check that the settings in the “System equipment configuration” and “Address Setting” sheets in the setting file match the address
6
setting of the Digital Input / Output Relay Interface or the Energy Monitoring Relay Interface.
Error message
OK:
The RS-485 send circuit of the controller is normal.
The RS-485 receive circuit of the interface is normal.
49
No. Check point
2 Check the RS-485 send circuit of the interface.
Error message
Enable the test mode 2 at the interface, and check that communication waveform is output between A and B of the
RS-485 terminal block of the interface.
OK:
The RS-485 send circuit of the interface is normal.
Error message
After checking that the Digital Input / Output Relay Interface or the Energy Monitoring Relay Interface is set in the
setting file, check that communication waveform is output between A and B of the RS-485 terminal block of the
controller.
OK:
The RS-485 send circuit of the controller is normal.
Error message
(If E04 has occurred) • Defective part:
TCC-LINK wiring
• Solution:
1 Check the connection for each outdoor unit system, and identify the
defective part (the outdoor system) in the communication wiring.
(If no E04 has occurred) • Defective part:
TCC-LINK wiring between the indoor unit and the controller.
• Solution:
Perform the following checks.
Check if the C06 occurred on all the air conditioners or on some of them.
Error message
(When occurred on some of the air • Defective part:
conditioners) TCC-LINK wiring on the air conditioners
• Solution:
2 Identify the defective part of the communication wiring based on the
C06 occurrence location and the schematic, and check the wiring
connection state and the continuity.
(When occurred on all of the air • Defective part:
conditioners) TCC-LINK wiring on the controller
• Solution:
Check the communication wiring continuity.
Check if the address setting in the setting file matches that of the air conditioner.
Error message
3 • Defective part:
The address setting in the setting file or the air conditioner.
• Solution:
Change the address in the setting file or the air conditioner.
50
15-9.How to Identify Defective Part at S06 (BMS-IFWH
Communication Error) or S07 (BMS-IFDD
Communication Error) Occurrence
No. Check point
1 Check if the RS-485 LED (Green) is blinking at the Energy Monitoring Relay Interface or the Digital Input / Output Relay Interface.
Error message
(If blinking) Defective part:
1.The RS-485 send circuit of the interface
2.Duplicate setting of the interface address
3.The RS-485 receive circuit of the controller
(If the LED is not blinking) Defective part:
1.The RS-485 wiring
2.The RS-485 send circuit of the controller
3.The power source or switch setting of the interface.
4.The RS-485 receive circuit of the interface
Error message
(When they have occurred on some of the • Defective part:
interfaces) The RS-485 wiring on the interfaces
• Solution:
Identify the defective part of the communication wiring based on the
S06 or S07 occurrence location and the schematic, and check the
communication wiring connection state, continuity, and polarity.
(When they have occurred on all of the air • Defective part:
conditioners) The RS-485 wiring on the controller
• Solution:
Check the communication wiring continuity and polarity.
51
Revision record
First issue Jan / 2012
52
Copylight © 2012 TOSHIBA CARRIER CORPORATION ALL Rights Reserved