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Positioning in Marketing

Positioning in marketing involves creating an identity or image for a brand within customers' minds to differentiate it from competitors. It requires focusing on a niche and committing to a specific target audience rather than trying to appeal to everyone. Effective positioning strategies can create a strong competitive position, improve sales, define a clearer target market, make more effective decisions, and connect to customer needs. The document provides examples of how companies like Tesla, Starbucks, and Dollar Shave Club have positioned themselves through quality, affordability, and convenience.

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Neha Tiwari
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0% found this document useful (0 votes)
331 views10 pages

Positioning in Marketing

Positioning in marketing involves creating an identity or image for a brand within customers' minds to differentiate it from competitors. It requires focusing on a niche and committing to a specific target audience rather than trying to appeal to everyone. Effective positioning strategies can create a strong competitive position, improve sales, define a clearer target market, make more effective decisions, and connect to customer needs. The document provides examples of how companies like Tesla, Starbucks, and Dollar Shave Club have positioned themselves through quality, affordability, and convenience.

Uploaded by

Neha Tiwari
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Positioning in Marketing: Definition, Types,

Examples, Benefits
Let’s think about it: there are thousands of companies out there, many of which offer the
same products, promise similar results, and are generally positioned the same in the market.

So, why would a customer choose one company over another? Why take the first option,
rather than the second one, if both lead you to the same type of business that sells the same
thing?

The answer is simple: Noone wants to buy a product or service because it can do


everything, but rather because it can do something.

And that’s what positioning in marketing implies. A clear positioning statement is at the core
of every marketing strategy, which drives the look and feel, words, and phrases of your brand
system.

Positioning requires focus and a commitment to a specific niche, idea, or target


audience. Your brand and marketing strategy won’t work if you are trying to be all
things to all people.

This blog post will unearth some facts and let you know what positioning in marketing is and
how to create an effective positioning strategy.

Let’s get started!

What is positioning in marketing?


Simply put, positioning in marketing is a strategic process that involves creating an
identity/ image of the brand or product within the target customers’ minds.

What is positioning in marketing?


The process indicates how you differentiate your product/ service from that of your
competitors and then determine which market niche to fill. A company’s marketing
positioning strategy is affected by plenty of variables related to customers’ requirements and
motivations, as well as by its competitors’ actions.

Let’s see some typical examples of marketing positioning:

 Tesla and Audi position themselves as a luxury status symbol


 Starbucks positions itself as a trusted source of upscale quality coffee and beverage
 McDonald’s positions itself as a place to get quick and cheap meals
 Microsoft and Apple position themselves as a tech company that offers innovative
and user-friendly products.
Positioning in marketing is about more than simply adding a category or specialty page on
your website. With positioning comes a need to live and breathe that expertise - from
generating content to conducting research and branding your company to appeal to your
defined target

Types of positioning in marketing


Researchers in the Journal of Business & Industrial Marketing discovered that positioning in
marketing is predominantly determined by hard criteria (e.g., quality of product/ service) and
relationship-building factors (e.g., personal contact).

Other considerations, such as company structures (i.e., geographical coverage), degree of


integration, and breadth of offerings (i.e., location in the distribution chain), also play a vital
part. The study also noted that the level of familiarity with a brand is a contributing factor to
perceptions of the pursued positioning in marketing strategies.

Below are some common types of positioning in marketing.

Pricing

Pricing is an essential factor that impacts the decisions of most customers. Companies with
the lowest-priced products at a reasonable level of quality usually wins in many product
areas.

For example, Gillette vs. Dollar Shave Club. Lower-priced alternatives to some high-
quality brands like Gillette have changed the landscape of razors and refill blades. The
Washington Post reported on Gillette’s decreasing market share due to Dollar Shave Club’s
low prices. The cheapest refill razor cartridge of Dollar Shave Club was 20 cents, compared
to $2 to $6 a cartridge for Gillette.

You may be interested in: How to Price to Protect your Margins and Make your Customers
Happy

Quality

Quality can help rebuff most pricing wars. In some markets, such as luxury cosmetics or cars,
quality can define who the competitors are.

For instance, Chipotle vs. Taco Bell. Ranked 14th in the top 50 fast-food restaurants in
America by QSR Magazine, Chipotle has grabbed a significant market share over the years
by focusing on quality instead of price.

Differentiation

Differentiation is what sets your product or service apart from the crowd. If your product or
service is dramatically different, rivals may not pose as much of a threat.

Differentiation is a type of positioning in marketing


For example, Toyota vs. Tesla. Tesla entered the electric vehicle market with a luxury
sports model, rapidly sidestepping economy cars like the Toyota Prius. Tesla actually
targeted the high-end market with the Model S.

Convenience

Convenience creates an easier life for customers. From location to usability, convenience
could incorporate something like free returns and E-commerce.

For example, Simple vs. Bank of America. Some traditional banks have been slow to create
mobile apps, but online-only banks like Simple have invested in this to appeal to younger and
more technical-savvy customers. The company even charges no fees and has convenient
built-in budgeting and savings tools.

Customer service

Customer service emphasizes creating helpful and friendly interactions. This can be


especially critical in specific industries, such as restaurants and banking areas.

For example, Allstate vs. State Farm. Both insurance companies recognize the importance
of customer service in this industry, where contact with customers is indispensable. They use
customer service-based messages in their marketing to focus on this position.

Related topic: What is Customer Service? How does it Matter in Every Business?

User group

This type of positioning targets a particular group of users and explains why the company’s
offerings are directly applicable and relevant to this group.

For instance, Johnson’s vs. Axe. While Johnson’s baby shampoo positions itself as gentle
for children, Axe body spray targets men.

5 Benefits of positioning in marketing


There are a number of reasons why you should consider making positioning part of your
marketing strategy. With the right positioning tactic, you can create better marketing
messages, shape your services better, and structure pricing plans so that you remain
competitive.

Here are 5 advantages of positioning in marketing:

Create a strong competitive position

Proper positioning influences how customers perceive your product or service relative to the
competition. When you create a positive image of your product/ service in the customers’
minds, you’re likely to enjoy an ongoing market advantage. By doing this, you can claim
your position in the competitive landscape, which helps you a lot to stay ahead of the curve.
Improve sales

One of the main goals of any business is to improve sales and revenue. By having a more
relevant offering and communicating it more effectively, your company may be able to
penetrate a new market, which can translate into new clients and additional sales.

Define a clearer target market

Positioning in marketing allows you to claim a specific feature or benefit and focus your
products/ services accordingly so that you appear as an expert in the services. As a result,
your value to prospects will increase significantly.

Positioning in marketing helps define a clearer target market


Make more effective decisions

Once you have the core message that ensures successful positioning strategies, you’ll be in a
position to make more effective decisions throughout the process. Clear positioning in
marketing also drives effective communication, provides healthier and stronger relationships
with customers.

Connect to consumer needs

Through positioning in marketing, companies have an opportunity to communicate the


critical benefits that their product/ service offers. It not only helps to energize the product but
also connects it to the specific customer that needs it.

5 Examples of Positioning in Marketing


Tesla

Tesla leaves price out of its branding and instead focuses on the quality of their vehicles.
Therefore, Tesla is a luxury brand that is more expensive than its competitors. In addition,
Tesla automobiles are long-range, eco-friendly, and electric.

Tesla
Tesla differentiates itself from other gas-powered luxury and standard electric vehicles
because of its high quality. The company established a niche market for itself and a fun brand
to match it. CEO Elon Musk has even built himself up as a Tony Stark-like character, and the
company promotes its uniqueness through ads and quirky features, such as “Ludicrous
Mode.”

Starbucks

Coffee consumption in the U.S has been witnessing a downward trend since the 1960’s.
Hence, Starbucks was extremely cautious in choosing its target market. Starbucks targeted
office workers, from the middle to high incomes, who desired to purchase premium products.
The company wants to make itself the “Third Place” - the place between home and work,
where customers could gather, relax, and interact with each other. So, they were vigilant
about their quality control to meet the high expectations.

In most of their advertising campaigns, they often highlight their identity by showing the
following value proposition statements:

 The best coffee


 The finest milk used
 Rich & smooth flavors
 Natural & clean
 100% recycled paper use

All of these statements in the ad give a sense to potential customers that they will
undoubtedly receive high quality, clean, and upscale beverages they’ll love. With such a
successful positioning in marketing strategy like that, it’s no surprise when Starbucks for
years has been the top coffee provider in America. People can’t get enough!

Dollar Shave Club

Its name alone demonstrates one of the main aspects of Dollar Shave Club’s marketing
positioning: its low cost. The company has focused its positioning on convenience and
affordability, creating a relatable brand for the average consumer.

Dollar Shave Club


Even though their biggest competitor, Gillette, has a very masculine tone to their messaging
and branding, Dollar Shave Club is more casual and cheeky. While Gillette has a sleek look
and features guys who look like models and actors, Dollar Shave Club features average-
looking people across different ages, who are more relatable to consumers.

Nike

Nike started their business with a focus on performance and innovation. The company
invented the waffle shoe and built their brand targeting serious athletes. Their offerings have
now moved beyond shoes, and they offer athletic attire that promotes performance.

Nike
From their “Just Do It” tagline to the namesake, the Greek Goddess of Victory, the company
has positioned itself as the market leader of sports equipment widely, providing high quality
and innovative technology.

Apple

Apple is literally a textbook example of a strong marketing position strategy. The company
builds beautifully-designed and innovative equipment that is different from anything else
you’ve experienced and markets them to resonate with their consumers.
Apple
Apple’s branding message highlights the same qualities in their customers that they do in
their products: if you’re an Apple person, you’re also imaginative, innovative, and creative.

Like Tesla, instead of price, Apple chooses to invest more in the value their products offer
and form connections with their customers.

6 Steps to create an effective positioning strategy


Step 1. Find your current position

Are you currently marketing your own product or service just like another item on the
market, or are you marketing it as something distinctive?

Your current position in the market gives you essential insight into where to go next. You
should understand your current position to analyze your competition further.

Think about the following few questions to state your current position in the market:

 What does your brand stand for?


 Who are your target consumers?
 What are your mission and vision?
 What makes you stand out from the rest of the market?
 What customers’ pain points that your brand can solve?

Keep in mind that we all love connecting with brands that sound and feel authentic to us.
Instead of setting up a complicated lingo that no one can understand, just talk human. Begin
with researching who your existing and ideal audience is, and use their language.

Related topic: Define your Customer Before Marketing

Step 2. Analyze your competitors

After understanding yourself, it’s vital to analyze your competition by performing competitor
analysis. Why?

Because you need to see who you are up against to conduct competitor research. It will help
you decide what you can do better to gain an edge.

There are many methods for determining your competition, including:

 Conduct market research. Do a quick search using relevant keywords and see


which companies are listed. Or, you can ask your sales team what rivals come up
during the sales process.
 Use customer feedback. Ask your consumers which businesses or products make
them consider before choosing yours.
 Take advantage of social media channels. Many free platforms allow users to
ask questions about products and services. Search these communities and forums
to explore competitors in your niche.

Once you have identified who your competitors are, it’s high time to do in-depth competitor
research. The ultimate goal is to see how your competition is positioning their brand. So, your
research should include:

 Products or services your competitors offer


 Their strengths and weaknesses
 Marketing strategies they are using successfully
 Their position in the current market

Step 3. Develop your unique position

Building a unique position is all about determining what makes you different and what works
best for your business.

Chances are, after conducting competitor research, you’ll begin to see something. You can
realize some businesses that have the same strong and weak points. When you compare your
product or service to theirs, you might find one of their weaknesses is your strength.

Develop your unique position


This is exactly what makes your position unique, and it becomes the perfect starting point for
positioning your brand in the market. Remember to note your unique offerings as you
compare and dive deep to see what you do better than anyone else.

Step 4. Create a positioning statement

A positioning statement is necessary because this one-or-two-sentence statement declares


your brand’s uniqueness to your customers in relation to your main competitors.

Some experts recommend answering these questions before creating your positioning
statement:

 Who is your target audience?


 What is your product or service category?
 What is the greatest benefit of your product or service?
 What is the proof of that benefit?

For example, let’s look at Amazon’s positioning statement: “Our vision is to be the earth’s
most customer-centric company; to build a place where people can come to find and discover
anything they might want to buy online.”

Amazon sells a wide range of products for everyone, although incredibly broad, which is
their greatest benefit. And what about the proof? It’s all online.

Step 5. Create your tagline


Once you craft a strong positioning statement, you can create a tagline, or better known as a
slogan, for using externally for potential customer messaging. Instead of the positioning
statement, it is a shorter and more condensed version of what you want your customers to
know.

For instance, here are some well-known taglines for your reference:

 L’Oreal: “Because you’re worth it.”


 Nike: “Just do it.”
 Target: “Expect more. Pay less.”
 Home Depot: “You can do it. We can help.”
 Southwest Airlines: “The short-haul, no-frills, and low-priced airline.”

By doing that, you can easily use it in other marketing efforts to get your business point
across, much more effectively than a longer and detailed positioning statement.

Step 6. Test your marketing positioning

Nothing should be left to chance, especially when it comes to your positioning statement.
Once it is created, you should spend time testing, experimenting, and gathering feedback
from your consumers on whether or not your positioning achieves its goal.

Testings should feature a blend of quantitative and qualitative research, from surveys and
polls to focus groups and in-depth interviews. Based on these tests’ findings, you can finally
solidify your positioning in marketing and adjust your marketing efforts, if necessary!

Positioning map: The power of perception


If you want to clearly see how your business compares to others in consumers’ perceptions, a
brand positioning map can help.

A brand positioning map consists of different attributes that are essential to your target
audience. To do mapping right, it’s best to create multiple versions of the map based on
different sets of attributes. By placing your brand and competitors on the map, you can see
who’s more competitive in a particular area over the rest.

The attributes used in the positioning map come directly from the values your customers
interested in. The perception of your product/ service is directly linked to those values. For
example, take a look at the below positioning map, what’ll you see?

Positioning map example


It’s easy to see that Domino Sugar is the dominant player that is tastier and more natural
among its competitors.

Related posts

 A Situational Analysis of a Strategic Marketing Plan


 Gift Card in Marketing Strategies
 What is PEST Analysis?

The bottom line


Positioning in marketing is no easy feat; it requires time, dedication, and even the courage to
say “no” to some things. However, it’s critical, especially when you’re struggling to create
consistent revenue streams, bring in new customers, and retain your current ones.

It’s a way to attract prospects, talent, and influencers to your company, and that is something
you definitely have time for. Hopefully, our guide to creating an effective positioning
strategy can help you deal with that!

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Haley

Haley is a content creator at Mageplaza. When not working, she gets hung up on travel
adventures, books, and food tasting. As growing up, she wants to read, learn, and experience
more and more up-to-date things to adapt herself to this ever-changing world.

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