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Audit Techniques for Automotive Core Tools

The document describes an upcoming audit of a company's product and process development project by an automotive auditor. The project is developing a platform component for Volkswagen that is two months from start of production. According to the preparation, the customer classified the component as having a maturity risk level C. The auditor will review the project's status and progression. Upon closer examination, some tasks from an earlier phase were incomplete and scheduled to be finished just a week before start of production.

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Siddharth S
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192 views3 pages

Audit Techniques for Automotive Core Tools

The document describes an upcoming audit of a company's product and process development project by an automotive auditor. The project is developing a platform component for Volkswagen that is two months from start of production. According to the preparation, the customer classified the component as having a maturity risk level C. The auditor will review the project's status and progression. Upon closer examination, some tasks from an earlier phase were incomplete and scheduled to be finished just a week before start of production.

Uploaded by

Siddharth S
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Group Work 1

Participant Document
Automotive Core Tools for Auditors

MLA Group Work

MLA

Case Study

You will audit the area of product and (production) process development and talk to the project manager
in the company.

The project under consideration is a platform component for the VW Group and is currently about 2
months before SOP. From the audit preparation you know that the company has unconditionally
accepted the customer requirements (formula Q) in all parts and accepted them as the contractual basis.
The affected component was classified by the customer as having maturity risk C.

You can see how the project is proceeding and see that the project status conforms to the schedule. If
you take a closer look at the milestones, you will see that the company works with its own PEP model
with a total of 4 phases + one handover to series production.
The project is currently in internal phase 4 and shows the status yellow. A closer look reveals that various
tasks (measurement criteria) from Phase 3 (determination of measurement system analyses for process
14 "Final Inspection" & assembly and commissioning of the series machine for process 13 "Final
Assembly") had not yet been completed and were rated red at the time of the review. Measures have
been defined and scheduled up to 1 week before SOP.

Task 1

Decide, as a group, what questioning technique you will use and consider appropriate questions for the
case study. Make sure that your questions are focused on the "weakness of using the MLA method".

Time limit: 10 minutes

 VDA QMC Version 11/2019 1


Group Work 1
Participant Document
Automotive Core Tools for Auditors

MLA Group Work

Task 2

Read the following audit interview:

▪ Do you recognize your questions?

▪ How do you assess the situation in the group?

▪ Formulate at least 2 potential findings from the audit interview relating to the case study.

Time limit 15 minutes

Audit Interview Situation

1st Question:
How do the internal 4 phases + transfer phase model correlate with the VDA maturity model?
Answer:
We have our own checklist and so far nobody has asked for anything else.

2nd Question:
What was the status of the VDA maturity assessments of the previous maturity levels?
Answer:
We have our own checklist plan for each phase and do not use an RGA measurement criteria list.

3rd Question:
Which criteria are used to carry out the internal traffic light evaluation?
Answer:
Green when all tasks are completed! Yellow if task is not completed, but a task is defined! Red if none
is defined!

4th Question:
What information was provided to the customer after Phase 3 Review (escalation to customers
according to maturity risk C)?
Answer:
None. We have an internal escalation model and accordingly escalated to the so-called "Steering
Committee".

5th Question:
Which decision was made by the Steering Committee in the course of the escalation?
Answer:
No information to customers, because we want to have the series machine in house until 1 week
before SOP.

 VDA QMC Version 11/2019 2

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