TOSHIBA SERVICE MANUAL MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS e-STUDIO2515AC/3015AC/ 3515AC/4515AC/5015ACTrademarks The offcial name of Windows® 7 is Microsoft Windows 7 Operating System. The official name of Windows® 8.1 is Microsoft Windows 8.1 Operating System. The offcial name of Windows® 10 is Microsoft Windows 10 Operating System. The oficial name of Windows Server® 2008 is Microsoft Windows Server 2008 Operating System. The official name of Windows Server® 202 is Microsoft Windows Server 2012 Operating System. The official name of Windows Server® 2016 is Microsoft Windows Server 2016 Operating System. Microsoft, Windows, Windows NT, and the brand names and product names of other Microsoft products are trademarks of Microsoft Corporation in the US and other countries. + Apple, AppleTalk, Macintosh, Mac, Mac OS, Safari, iPhone, iPod touch, TrueType, AitPrnt, AitPrint logo, and iPad are trademarks of Apple Inc. + 10S iis a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. + Adobe, Acrobat, Reader, and PostScript are trademarks or Adobe Systems Incorporated. + Mozilla®, Firefox® and the Firefox logo® are trademarks or registered trademarks of Mozilla Foundation in the U.S. and other countries. IBM, AT and AIX are trademarks of Intemational Business Machines Corporation. NOVELL®, NetWare® and NDS® are trademarks of Novel, Inc. FLOIL® is a registered trademark of Kanto Kasei. Ltd MOLYKOTEG is a registered trademark of Dow Coming Corporation, KAPTONG is a registered trademark of E. |. du Pont de Nemours and Company. ‘Sankol is @ registered trademark of SANKEIKAGAKU CO. Ltd. e-STUDIO, e-BRIDGE, and TopAccess are trademarks of Toshiba TEC Corporation Other company names and product names in this manual are the trademarks of their respective companies. (© 2018 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior writen permission of TOSHIBA TEC CORPORATION,5. SELF-DIAGNOSTIC MODE 5.1 Overview This equipment consists of two servicing menus which have different start-up methods. Setting and adjustment can be performed by entering into a mode such as [05 ADJUSTMENT MODE] or (49 Firmware Update] from each menu. + FS Menu i Mode Contents z [eTEST MODE (Checks the status of inputoutput signals. [OS TEST PRINT MODE ‘Outputs the test pattems, (05 ADJUSTMENT MODE ‘Adjusts various items Z (08 SETTING MODE Sets various items. ~ ‘20 PM SUPPORT MODE ~ [Clears each counter. [SOLIST PRINT MODE | Prints various lists or outputs them in @ CSV format ‘31 CHART PRINT MODE Prints the charts. FAX [11 FAX CLEAR MODE [Sets the fax board TZFAXLISTPRINTMODE | Outputs the contents set forthe fax functions. _ 73 FAX FUNCTION MODE ‘Sets the fax functions. = 79 RAM EDIT MODE This isthe mode forthe special seltings. (This isnot used generally) 36 DATA BACKUPIRESTORE MODE | Backs up orrestores data, 36 CLONING ‘Creates and installs clone fies, | 237 LICENSE MANAGEMENT Manages the license of applications + HS Menu Mode Contents ‘Of Conitol Panel Check Checks varous confensragang te LED, LED, hard kay and ‘gal Keys on the contol panel 49 Firmware Update Performs firmware update with a USB storage device. 59 SRAM Data Cloning "73 Firmware Assist Backs up the SRAM data to a USB storage device, Clear eor fags or SRAM, or safely deletes data nthe HOD Or | SSRAI to suppor the replacement of he SYS board, SRAM or Hoo. 7a HDD Assist ‘Assists the Seourily HOD by checking the ype of the mounted HDD, reverting the HDD to a factory default or removing keys, 75 File System Recovery ‘Checks, recovers or iilaizes the fie aystem (HOD). "76 SRAM Maintenance Recovers the equipment from particular errors such as F800 or F900. {© 2018 TOSHIBA TEC CORPORATION Al phe resered Only the modes which are available for this equipment are displayed on each menu. ‘© STUDIORSY64cI201SACIASYSACHESSACIEOYEAC ‘SELF-OIAGNOSTIC MODE.IA] Starting each Menu ‘Menu Mode" ‘Operation — FS Menu || Eniera sevice | | 03 TEST MODE > SELF password and DIAGNOSIS tFunction | | prese (0x) cour | creel (04 TEST PRINT MODE > ‘SELF t DIAGNOSIS (START] cone OSADJUSTWENT |] ciassic? || SELF (POWER ON] MODE ° DIAGNOSIS CODE @BSETTING NODE >] GLassic? |) SEL 1 DIAGNOSIS CODE 20 PM SUPPORT = 58 MODE _ 30 LIST PRINT MODE | i 38 | 31 CHART PRINT > 310 MODE - FAX > SELF + TTEAX CLEAR DIAGNOSIS MODE CODE | + 42 FAX LIST PRINT | MODE + 13FAX FUNCTION MODE + 19RAM EDIT MODE” 35 DATA BACKUPY = Baz | | Restore moDe _| 36 CLONING 5 543 ‘ST LIGENSE > 54 MANAGEMENT HS Menu |= |Entera service || 01 Control Panel Check > 816 password and 4 Pom Pee 2a Fimware Update | = 724 om | BO SRAM Data Cloning > Bid Leal 7a Firmware Assist > 316 (POWER ON 74 HOD Assist > a7 75 File System Recovery > 618 76 SRAM Maintenance > 379 "1 FS menu: Select the mode and press [NEXT]. HS menu: Select the icon of the mode. *2 Press [CLASSIC] displayed at the upper right of the menu. “3 This is not used generally. e-sTUDlonstsacratsxcnstsncUstsAcisrEAc (© 201 TOSHIBA TEC CORPORATION Aghia send SELP-OIAGNOSN MODEIB] Cancolation of the self-diagnostic mode ‘The modes, which can be entered from [FS Menu], can be canceled by the following methods. + When [FS Menu] is displayed on the screen: Press [FS Menu} to return to the menu screen. Press [NORMAL] The sel-diagnostic mode finishes and the [HOME] screen appears. Rebooting/non-rebooting ofthe equipment will be performed depending on the mode worked and the code operated. + When only [Return] is displayed on the screen: Press [Return] for several times until [FS Menul is displayed on the screen. When [FS Menu} appears, press it + When neither [Retum] nor [FS Menu] are not displayed on the screen: Press the [ON/OFF] button and perform the shut-down operation on the screen displayed. ‘To cance! the modes, which can be entered from [HS Menu] press the [ON/OFF] button for a few seconds to shut down the equipment IC] State transition diagram of self-diagnosis modes omal FsMenu sens POWERION FUNCTION Houe| SEM 5 7 [STAR [START] L + wu * [POWERJON prowfergON t | | ericaon Tentaton = Warming ue an pie FSM AS Men Y fay 1 esty Each ode Eocnmoxe y ponemorefe ~~] = Fig.-t * Be sure to cancel the self-diagnostic mode before customers start using the equipment. [D]_Changing/setting of the service password (1) The [SETTINGS] screen is displayed by press [SETTINGS] on [FS Menu} (2) Press [Service Password] to change or reset the service password. (© 2018 TOSHIBA TEC CORPORATION All igis eserves STUDIO’ SACIODTSACIOSISACUSTEACISOTSAC 'SELF-DIAGNOSTIC MODE5.2 Description Rule for Each Menu and Mode ‘The description of the self-diagnostic code in this document complies with the rule below. Example FS-08-1234-56 Menu symbol Mode symbol Code ‘Sub code Fig62 4. Symbol for the menu FS: FS Menu (Starting by pressing the [ON/OFF] button while pushing the [FUNCTION CLEAR] and [START] buttons simultaneously.) HS: HS Menu (Starting by pressing the [ON/OFF] button while pushing the [HOME] and [START] buttons simultaneously.) 2. Symbol for the mode The first two digits of each mode 3. Code The number of the code 4. Sub code This will oly be given when a sub code exists. [A] FS Menu [05 ADJUSTMENT MODE] or [08 SETTING MODE]: IFS-05-1234-56] or [Perform FS-05-1234-56] is taken for explanation purposes. (1) Start FS Menu by pressing the [ON/OFF] button while pushing the [FUNCTION CLEAR] and [START] buttons simultaneously. Conc: Cini Cyiseuas Eas fsa Sai eines Figs-3 (2) Select [05 ADJUSTMENT MODE] and press NEXT]. |-STUDIORS1SACIROTSACRSTEACMEISACISOYSAC (©2018 TOSHIBA TEC CORPORATION Al ghis osered SELF-DAGNOSTIC MODE.(3). Press [CLASSIC] on the upper right of the menu to display the adjustment mode menu. Sessa aizaa rae roamed else aa ie Fig.5-4 (4) By using the digital keys displayed on the screen, enter {1}, [2], [3], {4] and then press the [START] button. Enter the sub codes [6] and [6] and then press the [START] button. (6) Carry out the adjustment by following the instructions displayed on the screen or press the [START] button [03 TEST MODE]: ‘The key-pressing procedure for the modes, which are set by the combination of the [F 1], [F2] and [F3] keys, are described as below. (Ft: ON]: Only F' is turned ON. (F1, 2: ON}: FA and F2 are turned ON. * The number of the [F] key, which is turned ON, is depicted by dividing with," (commas) as above. IF1, 2, 3: ON}: Allof the [F] keys are turned ON. IF: OFF]: Al ofthe [F] keys are turned OFF. Example: [FS-03-F:0FF-9-A]: Turn OFF all of the [F] keys in the FS-03 mode, select [9] and then [Al [FS-03-F1:0N-9-A]: Tum ON the [F] key in the FS-03 mode, select [9] and then {Al [FAX]: In case of [FS-11], [FS-12] or [FS-13] is given in the explanations, select [FAX] in the [FS Menu] and then press [NEXT] to choose each mode. '©2018 TOSHIBA TEC CORPORATION Al ght served > STUDIORSISACIOOTSACIESISACHSISACIEOTSAC 'SeUF DIAGNOSTIC MODE[8] HS Menu (1) Start HS Menu by pressing the [ON/OFF] button while pushing the [HOME] and [START] buttons, simultaneously. erect ee Fig 5 (2) Press the icon to operate. (3) Follow the instructions displayed on the screen. [C]_ When a particular setting condition is applied: The setting value is given at the end of the description by dividing with" (colons). Example: [FS-08-8911:3]: "3" is set for FS-08-8911 @-STUD10251SACEEISAGIRSISACHSISACIEOIEAC (©2018 TOSHIBA TEC CORPORATION Alig eseres SeUroingnostic mone5.3 Service UI 5.3.1 Overview Each mode of the sel-diagnostic codes can be used by selecting the keyword of the screen in the Service Ul ‘The codes which are used frequently can be selected in the Service Ul ‘The Service UI can be used in the following modes in the FS Menu, + 05 ADJUSTMENT MODE + 08 SETTING MODE Notes: Not all codes can be used in the Service Ul For the codes available with the Service UI, refer to the "Self-diagnostic code list" (separate document), 5.3.2 Operation procedure (1) Start the FS Menu. Select the mode of the above Service Ul and press [NEXT] (2). Select the item whose setting is to be changed and press [NEXT] until the code number is displayed. Press [OK]. The display shits to the classic screen ofthe selected code. 5.3.3 Starting the FS Menu from the normal mode If the [Tool] icon is displayed on the USER FUNCTIONS menu of the normal mode, the FS Menu can be started, (1) Tur the power ON, (2) Enter the user name and password if necessary. * (3). Press [USER FUNCTIONS] on the HOME screen. (4) Press the [Tool] icon on the upper left of the screen for at least 3 seconds. Figs (©2018 TOSHIBA TEC CORPORATION Al eights reserved > STUDIORSISACISDISACISSISACINSSACISOYSAC 'SELP-DIAGHOSTIC MODE(8) Enter the service password and press [OK] ‘The FS Menu appears. * When" Notes: + The service password needs to be changed to fog in forthe first time. In case the password is forgotten, ask the administrator to reset the service password, Note that the user data are deleted at that time. set for FS-08-8911 (security mode), the authentication screen is always displayed. |eSTUDIORSISACIRDTEACASTSACSTEACIEOISAC (©2018 TOSHIBA TEC CORPORATION Al ghis eserved SELE-DIAGNOSTIC MODE5.4 03 TEST MODE 5.4.1 Output check The status of the output signal can be checked. TEST MOBE eae Gat Fig 57 Operation procedure: Refer to SELF-DIAGNOSIS CODE 5.4.2 Input check The status of each input signal can be checked by operating the [F1], [F2], [F3] and the digital keys Geers ere Fig 52 Operation procedure: Refer to SELF-DIAGNOSIS CODE. (©2018 TOSHIBA TEC CORPORATION Al gh eserved e-STUDIOZSTSACROTSACIETEACASIEACIONEAC 'SELE-DIAGNOSTIC MODE5.5 04 TEST PRINT MODE ‘The embedded test pattern can be printed out. Operation procedure: Refer to SELF-DIAGNOSIS CODE. 5.6 05 ADJUSTMENT MODE Various adjustments and test printing can be performed. Operation procedure: Refer to SELF-DIAGNOSIS CODE. 5.6.1 TEST PRINT (One sheet ofthe test print for various patterns can be printed out by entering 1 to 3-cigit code and pressing [TEST PRINT] in the [CLASSIC] Mode standby screen in the [05 ADJUSTMENT MODE]. Operation procedure: Refer to SELF-DIAGNOSIS CODE, 5.7 08 SETTING MODE ‘Various settings can be set. Operation procedure: Refer to SELF-DIAGNOSIS CODE, 5.8 20 PM SUPPORT MODE (QP. 7-6°7.4 PM Support Mode” {FS} —+ [20] (Operation started) + Exit, | STUDIO2SIEACI2OIEAGIISISACSTSACIEOISAC (©2018 TOSHIBA TEC CORPORATION Al tghisreeored Seur-oiAeNostic MODE5.9 30 LIST PRINT MODE 5.9.1 Operation procedure [1] Print out (PoweR} [FS] -> (90]-F> (Code) + {S TART] —+ (Dita keys) —~» [START] —> [igtl z> [STARTI-y ‘OFFION [tot Aaaentnad 08) ("Kone est Koyinbo as uss!) a ee Seting mage (8) (code tobe printed (eode'o be pred be pros) (Code) 403: PM support mode 408: Stored lvormaton of pixel counter toner cage reference) 105: Stored information ofp courts (svc tecitan referer) 108: Erorhisory (Maximum 100 ites) 107: Error history (Latost 80 toms) 108: Fare update ig (Meximum 200 toms) 110: Power ONOFF log (Maximum 10 items) ‘11: Version it 116: Total counter et “2: (05) austnent vas dternce 122: (08 sting vas cteronce 425; Appian it (Manimum 10 tems) [2] CSV output (USB) ] Power IFS] + (90}-+carnact cade) —_—» [START [Da knys-»{START> Dg ey] START] nDicomet-> OFFION USB | 2o1-adjsmenmoce OS) ‘Keyntwemt | / Keyintwles stains’) USE fe) (cosy — 203: P¥ support mode 204 Stored omaton ofp cause (oer carps referees) 205: Sire nomaton of pa coun (enve acnianretrece) 208: Ener story (Manu T000 ors) 208: Frat pda fog (Manu 200 toms) 210: Powe ONDFF fg (Manirum 100 ors), 211: Veron 212: Engine Imre log” Melee Purpose Only 214: Tos euros. 221: (05) ssusment value erence 222: (08) sling vate dference 223: obog Message og 228: Fax foe e000 (3) ease 25; Ropeaton It esa 10 toms) 50: AL CSV les Notes: Precautions when storing information into USB device + When storing the setting information of the equipment into a USB device, be sure to obtain pormission from a user in advance. + When storing the setting information of the equipment into a USB device, the information is, printed out in a CSV format. Handle and manage the information with extra care. + Do not lose or leak the setting information of the equipment + Do not use the setting information of the equipment for purposes other than maintenance or product services. + Provide the information promptly if a user requires so. +The buttons on the control panel keep blinking while data are being stored in the USB device. Do not disconnect the USB device while data are being stored (©2018 TOSHIBA TEC CORPORATION Al ahs eserved ‘-STUDIONS SACIBOTSACIBSTSACHEErSACIEOYEAC 'SELF-DINGNOSTIC MODE6. SETTING / ADJUSTMENT 6.1 Image Related Adjustment 6.1.1 Adjustment Order This chapter mainly explains the procedures for image related adjustment. When replacing components which have other specified instructions for adjustment, those specified instructions are to be obeyed in priority. Inthe following diagram, the solid lines with arrow lead to essential adjustments, while the dotted lines lead to adjustments to be performed if necessary. transl) | Daan daring ade Tesi sacrose Main cage id | rae poston algning wreo') | Tae ually sont te [ 60 (A, 201 (Yon, 202 eae 240 Cran, 244 (Bc, 2406 (YC Tae Sagano 2103) Theda ol nage qual cone Forced prsrming a mage gully doseon cant karte ‘a io 7 oa : Tage | fo sTaPapmreraTrs eee Tae co 01 5 Lert ct tn ranges eames ET a [la seg spin a [sespehsorecwta sa raat Smee sig etn Bik e888, [rseeny ‘ao eat [ean saree wero a nasare sere mca ase oe | poor say only ce ocr a z [Wires anes 35 ee “000 TT an [LPs oa go sen an eget [ape oor ery seg BOSE 2 Sr fste [eleanor sce conn tain at 4 |iecion” [Komen t co 16 fem as ‘8 [Miser 8 gunner oe ‘SET RS gaa usNAT PPO] — | HBG} rar w 10 = 1 Asona parva aint ORT) —|aos (3) 600-110, OATH), LES OTB “2 Ast ony oor chnas 3; Porform the adjustment trom 05-2742 when upgrading frmware, replacing parts or ‘Semerbinghtanevbing pare sa Geobe ea pn Pet TeST PRINT) te pn F087 TEST PANT) ean retin Fos5 230 (TES PON Figs (© 2018 TOSHIBA TEC CORPORATION Al rghsesered STUDIOZs:SACROTSACIESTSKCstEACOTSAC ‘SETTING ADJUSTMENT6.1.2 Adjustment of the Auto-Toner Sensor When the developer material is replaced, adjust the auto-toner sensor inthe following procedure, If the value of FS-08-2707 (toner density ratio manual offset control) ofthe replacing developer material has been changed from "0" (default), return the sub code value of the corresponding color to *0” (1) Install the cleaner unit and developer unit Notes: Do not install the toner cartridge. (2) Perform FS-08. The following message will be displayed. 100% Al as TEST MODE FS— 05 + Figs2 (3) Key ina code and press the [START] button, Code 2400: All developer materials 2401: Developer material Y 2402: Developer material M 2403: Developer material © 2404: Developer material K 2406: Developer material YMC (Coe) 100% 2400] as — [start] |TEST MODE Figs (4) The message below will be displayed approx. 2 minutes later and the adjustment starts: + During the adjustment, “Current sensor voltage (V)" shown in (B) automatically changes and ‘gradually approaches to "Target value (V) for adjustment reference voltage” shown in (A). (8) —» fY500V" Man” CiaKV” K:x20V (0) —= |¥ssees Mastese Cotter Keteae waite (a) —> [Yizz2V MzzV C:zz2V_K:zz2V (8): Current sensor vottage (V) (C): Adjustment value, Humiity (%) (A): Target value (V) for adjustment reference voltage Fig se STUDIOASIEACIaaISACRSISACKSISACIEOISAC (©2018 TOSHEA EC CORPORATION Alrghs reseed SETTING /ADIUSTHENT(6) When the “Current sensor voltage (V)" in (B) is converged and the “Sensor output control value (bitvalue)* corresponding to the value for intial developer material is displayed in (C), the adjustment is completed * When the adjustment is completed, [OK] is displayed on the screen. (B) > |¥:x206V M2 x20KV CoV Ki xx O—- kw My Gy Ky (A) — izzzV MizzzV C:zzzV_K:zzzV (®): Current sensor voltage (V) (C): Sensor output contro! value (bt value) (A): Target value (V) for adjustment reference voltage Figs Notes: The values in (A), (B) and (C) vary with humidity (6) Press [OK] to store the adjustment result in the memory. (7) Turn the power OFF and install the toner cartridges. Notes: When "Waste toner box replacement" is displayed at adjustment, follow the steps below. 1. Replace the waste toner box with a new one and close the front cover. 2. Key in [4833] (Recovery from toner empty/waste toner ful) 3. Check that "WAIT" is displayed. e-STUDIOZs sACHOTSACIEsTSACHsTSACIOHSAC (©2018 TOSHIBA TEC CORPORATION lai “SETTING ADIUSTIIENT6.1.3 Performing Image Quality Control (1) When unpacking Prior to image dimensional adjustment, perform the “Forced performing of image quality closed- loop control (FS-05-2742)" procedure. (2) When any of the following parts is replaced, be sure to perform the ‘Forced performing of image quality closed-loop control (FS-05-2742)" procedure. + Photoconductive drum * Developer material + Laser optical unit + Transfer belt + Ast transfer roller + Drum cleaning blade + Needle electrode + Main charger grid + Image position aligning sensor (Front) + Image position aligning sensor (Rear)/Image quality sensor Notes: Check that there is no problem in the secondary scanning data writing start position (e.g.: the void at the leading edge is too small or too wide) after "Forced performing of image quality closed-loop control (FS-05-2742)" has been performed. ‘When performing "Automatic gamma adjustment" in addition, “Forced performing of image quality closed-loop control (FS-05-2742)" should be done first, (3) When performing “Automatic gamma adjustment’ in cases no parts writen above are replaced, do the “Forced performing of image quality closed-loop control (FS-05-2742)" procedure before "Automatic gamma adjustment’ Todo | Wom tobe adjusted | Contents 2742_| Forced performing of | image quality closed- 1. Perform FS-05-2742. loop control 2. "WAIT" is displayed. 2. When the adjustment finishes normally, the equipment returns to the inital state of Adjustment Mode. When an error occurs When “Waste toner box replacement” is displayed> 1. Replace the waste toner box with a new one and close the front 2, Key in [4833] (Recovery from toner emptylwaste toner fll), 3. Check that WAIT” Is displayed | - 1. Replace the empty toner cartidge with a new one and close the front cover. 2. Key in [4833] (Recovery from toner emmptyiwaste toner full, 3. Check that “WAIT is displayed, ‘color registration control | 4, Perform FS-05-4719, 2. When the adjustment frishes normaly the equipment returns to the intial state of Adjustment Mode, Ifthe following errors are displayed after performing FS-05-4719, clear the error by folowing the steps below, and then perform FS-05-4719 again - 4. Replace the empty toner cartridge with 2 new one and close the front cover. 2. Key in [4833] (Recovery from toner emptylwaste toner ful) 3. Check that “WAIT” is displayed ule rs 00% ATS 4 TEST MODE we [sacar Eo cde O=4 oa EIT) ey cose 1009 XXX = fresr MODE a) PEST MO ww zzz — sajna sn nye (no entering, YY Ts Sloe} ‘Curent ejstment vale [ERRITa : Key in agueiment (ZERJvwiomatecorectom) — AOO% Als vauezzzisetres [TEST MODE tepleig ane vy, Fest opy 100% Tas wait Warming Up ta toy doe — rou sop Dane Eve] Senesaiamen FOGG INES copys i OFFIOR] : Bate Agustin’ Node. Figs [RORWAL ODE}: Pov (©2018 TOSHIBA TEC CORPORATION Alls reserved ‘e-STUDIORSYSACIBOTSACSIEACSISACHOHSAC ‘SETTING / ADJUSTMENT6.1.6 Paper alignment at the registration roller TA]. Adjustment with touch panel Paper alignment at the registration roller can be adjusted in the following procedure by performing the code FS-05-4579, 1. Select the drawer. Ooi eae tiers) Pies Fig67 2. Select the paper size. Roa ioeaeerer eae Figs # STUDIO2SYSACIODTEACIDSISACSTSACIEOISAC (©2018 TOSHBA TEC CORPORATION Alrite rseres SETTING ADJUSTUENT3. Select the media type. Oot ce ies i eice Fig69 4, Key in the adjustment value. Lomerts ssn PLAIN can oie 5. Press [OK] o finish the adjustment. * Press the [FUNCTION CLEAR] button to return to the previous menu {©2018 TOSHIBA TEC CORPORATION Al ghts reserved ‘eSTUDIOZSTEACaDTEACABISACHSIEACIEOHSAC ‘SETTING / ADJUSTNENT[8] Adjustment by direct code entry ‘The aligning amount is adjusted by using the following codes in 05 Adjustment Mode. Paper size Drawer code Galecthepaperaize wih the sub | Paper typ! ‘st drawer #100 0: 330 mm orlonger PiainiRecydled! Thick (estty He (13.0 inches oF longer) Thick Thicke i 4: 220-329 mm dl 2nd drawer a07 (7-128 inches) PlainiRecycledThick (cst2) ait6 2, 205-219 mm Thick TThigDITHICKT (64-88 inches) Envelope [rd dra 3: 160-204 mm 3rd dr 7 i i Seder 108 eee Plain/RecyCledThick ani7 4: 189mm or shorter Thick TThigDI THICK (6.28 inches or shorter) Envelope ath drawer #08 PiainiRecycled Thick (esta) ae ‘Thicki/Thick2rThioks? Envelope Bypass feed wi08 Piain/Recycied/Thiad Thin 04 [iat 105 [ThidarEnvelope ¥06 ThickarTh #107 OH #128 ‘Specialt #29 ‘Special2/Specials ‘ADU a0 330 mm orionger Piain/Recycled/ Thick 1 { #120 (13.0 inches or longer) | ThickirThiok2rthioxs7 | ‘1: 220-228 mom SpecialtiSpeciai2 (67-129 inches) 2 205-219 mm | {(8.1-86 inches) 3% 160-204mm {63-80 inches) 4: 159 mm or shorter (626 inches or shorter) UF ait cE Piain "Weight: Thin: 52 to 59 g/m? (14 Ib, Bond to 16 lb. Bond) Plain: 60 to 80 g/m? (16 Ib. Bond to 22 Ib, Bond) Thick: 81 to 105 g/m? (22 Ib. Bond to 28 Ib. Bond) Thick 1: 106 to 163 g/m? (28 Ib. Bond to 60 ll. Cover (80 Il. Index)) Thick 2: 164 to 209 gim? (64 Ib, Cover to 77.3 Ib, Cover (115.7 Ib. Index)) Thick 3: 210 to 256 g/m? (140 Ib. Index) Thick 4: 287 to 280 g/m? (180 Ib. Index) ‘#-STUDIORSISACAOYSACASYEACHSYEACISOISAC {©2018 TOSHIBA TEC CORPORATION Al ht osaned SETTING /ADIUSTHENT 1 ~~UNot necessary orkoF) =~) FS» 05 -» (Code) —r[START]-t» (Sub-code)—r [START] ++ (Curontvalve) __, (Enter now tepleyes Pee lH UOraner _, (j*arest PRINT owen! sore in neon selection) ‘est pen) OFM Fig6-11 (1) 4: Single-sided grid pattern in Black Mode 3.” Double-sided grid pattern in Black Mode 55: Grid pattem of thick paper 2 in Full Color Mode 58: Grid pattem of thick paper 3 in Full Color Mode 57: Grid pattern of OHP film in Full Color Mode 58: _Single-sided grid pattern of thick paper 2 in Black Mode ‘59: _Single-sided grid pattern of thick paper 3 in Black Mode 60: _Single-sided grid pattem of OHP film in Black Mode 98: Single-sided grid pattern in K(4)" Mode K(4)*: System in which the test pattem is printed only in the black mode, though the four color developers (Y, M, C, K) are contacted to the transfer belt Notes: If the aligning amount is too large, abnormal noise (paper-folding noise) or actual paper folding may occur during paper feeding, If the aligning amount is too small, on the other hand, a skew, ‘an image dislocation in feeding direction, £010 (Jam not reaching the exit sensor), E011 (Transfer belt paper-clinging jam), or £013 (The paper jam occurred between the registration pass sensor and the paper clinging detection sensor) may occur. Pay attention to the above and select the appropriate value. (©2018 TOSHIBA TEC CORPORATION Al ight reserved ‘|e STUDIO2StSHCINOTSACASISAGHSTSACIEOTSAC ‘SETTING / ADJUSTMENT6.1.7 Image dimensional adjustment at the printing section This adjustment is performed by using the chart output from the equipment. There are two ways of the image dimensional adjustment: Type 1 and Type 2 + Type 1: Adjusts the image position and the ratio by using the front side of the leading edge as a reference. Fig6-12 = Adjustment can be made with a high degree of accuracy. = The reference is given to the front side of the leading edge. Therefore, when the paper size is changed, the margin around the paper tends to be altered accordingly. + Type 2: Adjusts the image position and the ratio by using the center of the paper path and that for the image. Fig 6-13, = The image position at the front and the back sides can make to be aligned easily. = The margin around the paper can make to be evenly aligned easily. Use the appropriate chart corresponding to the adjustment instruction. After the image dimensional adjustment, perform "Forced performing of image quality closed-loop control (FS-05-2742)" In addition, check that no gap has occurred in the following adjustments Scanner : (21 P. 6-16 ‘{C] Reproduction ratio of the secondary scanning direction (Fine adjustment of transfer belt motor rotation speed)" RADF : (OP. 6-134°6.14.6 Adjustment of copy ratio” After the image dimensional adjustment, perform “Forced performing of image quality closed-loop control (FS-05-2742)", e-STUDIOZS:SACISOTSACIOSISACIESTEACIEDIEAC (©2016 TOSHIBA TEC CORPORATION Ache esenes Sernng /aaiuSTwENTType 1: Adjustment to make the size of an image match a | g | ek *&,F: Measure onthe top sde of the chan. Fige-te ‘Aajesiment | Detal of adjustment Chart ‘K[ 200 Ori | CPS A] Reproduction ratio ofthe privary scanning drecton” | 0608 B_ [82 0Grim | WIP.6-15 [8] Primary scanning data wing stat positon” C]200 05mm | LHP. 6-16" IC] Reprosucon ratio of te secondary scanning dredtion (Fine adjustment af transfer belt motor rotation speed)” D_|S2z 05mm | CP 6-17 "D] Secondary scanning data writing start postion” 1 E_ [b2206mm CP. 6-16 {E] Primary scanning data writing start position at duplexing’ | 05-3 | F [82 0.5mm | C2P.6-107(F| Secondary scanning data wiitng star postion atduplexna™| | {© 2018 TOSHIBA TEC CORPORATION A his eared stuns tscorsacrsisacistsacsorsnc ‘SETTING / ADJUSTMENT‘Type 2: Adjustment to make the void width match ‘Simplex e wir o 5 1 i { 5 3 | 5 : i 6 a Ka 1 Fig.6-15- ‘anak Casistearianad i [AEE O S| F615 TA] Repeat oT pany searing areata’ —— [0537S B [42205mm ‘TP 6-15 [8] Primary scanning data writing start position” Cc [42205mm iP. 6-16 “[C| Reproduction ratio of the secondary scanning direction {Fine aqustranta raster bet motor olaton speed” D—[42 Fos —PUOP.6-17 TD] Secordary scanning data wring sla RTS 42 Oran —[OF6-18E| Pinar scaring cata wring wa poston et stag” —|OS3HG F [278 osm —[ WIP-6-0 TF] Secondary scaning dota wring wa poston at cups esTUDIO2stsAcorsACASIEACIESISACISOTSAC {©2018 TOSHIBA TEC CORPORATION Al ighis sens SETTING fADJUSTUENTTA} Reproduction ratio of the primary scanning direction 1. Print out the chart in the ready state of FS-06 (Classic mods). Press FS-05-98 or FS-05-315 > [TEST PRINT] * Use ASILD from the 2nd drawer. 2, Check thatthe distance A of each chart is within the acceptable range. 05-98: 200 ¢ 0.5 mm 05-316: 42 +0.5mm 3. Hfnot, use the folowing procedure to change the values and measure the distance A again. Pross FS-05-4001 > [START] > Key in a value (acceptable values: 0 to 255) > [OK] (Stored in the memory) > 100% A" is displayed Key in the chart number > [TEST PRINT] > (A chatt is printed out) * The larger the adjustment value is, the longer the distance A becomes (approx. 0.10 mv step) Notes: Make sure the first line ofthe grid pattern (05-98) is printed property since it occasionally vanishes. IB] Primary scanning data writing start position 1. Print out the chart in the ready state of FS-05 (Classic mode). Press FS-05-98 or FS-05-315 > [TEST PRINT], * Use AS/LD from the 2nd drawer. 2. Check that the distance B of each chart is within the acceptable range. 05-98: 62 40.5 mm 05-318; 4.2 +0.5 mm 3, If not, use the following procedure to change the values and measure the distance B. FS-05-4006 > [START] > (Key ina value (acceptable values: 0 to 255)) > [OK] (Stored in the memory) 3 “100% A" is displayed >Key in the chart number > (TEST PRINT] > (A charts printed out.) * The larger the adjustment value is, the longer the distance B becomes (approx. 0.04 mm/ step). Notes: ‘Make sure the first line of the grid pattern (05-98) is printed out since the line is occasionally vanished, (©2018 TOSHIBA TEC CORPORATION Al ight resoved | STUDIORSTsACIaOTSACIBSYSACMENSACIEDTSAC ‘SETTING / ADJUSTMENTIC] Reproduction ratio of the secondary scanning direction (Fine adjustment of transfer belt motor rotation speed) Code ‘Sub code _| Function Remarks, ~~ 4528 0 PRT/PPG (Normal speed) | When the value increases, he reproduction 4 PRITPPC (Reduced speed) —_| ratio in eon ‘scanning direction 0.086%lstep If the sub code “0” of FS-05-4826 is adjusted, the adjustment values of sub code 4 is also changed ‘automatically, being operated withthe adjusted value, according to the proper parameter [C-1] Confirmation of FS-05-4526-0 1, Printout the chart in the ready state of FS-05 (Classic mode), Press FS-05-98 or FS-05-315 > [TEST PRINT] * Use ASILD from the 2nd drawer. 2. Check that the distance C of each chart is within the acceptable range 05-98: 200 + 0.5 mm* 05-315: 4,240.5 mm * ForA3ILD, itis recommended to adjust the distance C above within the range of 199.5 mm and 200 mm otherwise the margin of the trailing edge may be deleted. 3. Hf not, perform the procedure in "[C-2] Adjustment of FS-05-4526-0" to chahge the values and measure the distance C again. 4, Perform the color registration (4719) after the adjustment. Notes: Make sure the first line of the grid pattern(05-98) is printed out since the line is occasionally vanished. [C-2] Adjustment of FS-05-4526-0 FS-05-4526 > [START] > (Key in the sub-code [0]) > [START] > (Key in a value (acceptable values: 0 to 255) > [OK] (Stored in the memory) * When the measured value is not within the acceptable range, the trailing edge area of the image ‘may be out of position for the paper length or the density at the trailing edge area of the image may become lower. To avoid this, perform the adjustment while checking the image. > "100% A’ is displayed >Key in the chart number > [TEST PRINT] > (A chart is printed out) * The larger the adjustment value is, the longer the distance C becomes (0.056%/step). > (Key in the code [4719]) > [START] > (Enforced color registration) Notes: The setting value specified in FS-05-4526-0 is reflected to the charts printed out by FS-05-98, FS-05-3, FS-05-316 and FS-05-316. The setting value specified in FS-05-4526-0 is reflected to the charts printed out by FS-05-98, FS-05-3, FS-05-316 and FS-05-316. The adjustment result of FS-05-4526-4 cannot be confirmed by means of these charts. $ When *FS-05-4526-0" is performed, a proper value is automatically calculated for the size of an image in each function mode (copy/printer/Fax) or at each speed (normal speed/reduced speed) The speed of the transfer belt motor is also adjusted. Therefore, use the above default value other than the sub code “0," unless otherwise required, ‘|STUDIO2s sAcrB016ACABIEACISISACIEOTSAC (©2018 TOSHIBA TEC CORPORATION A ghieesarcd SETTING / ABIUSTHENT[D] Secondary scanning data writing start position Performing the code FS-05-4402 covers this adjustment for all paper sources. The adjustment for each paper source is also available. Forall paper sources Code TRecopiable value [Remarks [4402 [rao Ot0 200 Perfo the ajuainent forall paper sourees For each paper source adjustment | PAPO ouroo Code | Papersize | APceptable Remarks 1 Tad drawer 059 | ABD ot0 100 2 “istdrawer 4058 | AAT Oto 100 3 cre 4561 AAT Oto 100 - a ‘3rd drawer ~ 4060 AIT Oto 100 5 aindraver | 4860_[ AAT | 010 100 [68 Bypass feed 081 AAT Oto 100 ~ * When the LCF is installed, adjustment of the PFP (the 3rd and 4th drawers) is unnecessary. When the PFP is installed, adjustment of the LCF is unnecessary. 4. Print out the chart in the ready state of FS-05 (Classic mode). Press FS-05-98 or FS-05-315 > [TEST PRINT] * Use A3ILD from the 2nd drawer. 2. Check that the distance D of each chart is within the acceptable range. 05-98: 52 £0.5 mm 05-315: 42+ 0.5 mm 3. Ifnot, use the following procedure to change the values and measure the distance D again. FS-05 > (Key in the code shown above) > [START] > (Key in an acceptable value shown above) > [OK] (Stored in the memory) “100% A" is displayed >Key in the chart number > [TEST PRINT] > (A chart is printed out) * The larger the adjustment value is, the longer the distance D becomes (approx. 0.10 mm step). Notes: ‘Make sure the first ne of the grid pattem(06-96) is printed ou since the line is occasionally vanished {©2018 TOSHBA TC CORPORATION At ened esTupjozriacnoreacasisusrgscnsrsic ‘SETTING ADJUSTMENTIE] Primary scanning data writing start position at duplexing Notes: Make sure the first line of the grid patter (065-3) is printed out since the line is occasionally Vanished [E-1] Adjustment for long-sized paper 1. Print out the chart in the ready state of FS-05 (Classic mode). Press FS-05-3 or FS-05-316 > [TEST PRINT] * Use ASILD from the 2nd drawer. 2. Check thatthe distance E of each chart is within the acceptable range. 05-3: 62 £ 0.5 mm 05.316: 4.2+0.5mm 3. Ifnot, use the following procedure to change the values and measure the distance E again FS-05-4019 > [START] > [0] > [START] > (Key in a value (acceptable values: 0 to 255)) > [OK] (Stored in the memory) > "100% A" is displayed > Key in the chart number > [TEST PRINT] > (A chart is printed out) * The larger the adjustment value is, the longer the distance E becomes (approx. 0.04 mm! step). [E-2] Adjustment for short-sized paper 1, Print out the chart in the ready state of FS-05 (Classic mode). Press FS-05-3 or FS.05-316 > [TEST PRINT]. * Use AAILT from the 1st drawer. 2. Check that the distance E of each chart is within the acceptable range. 05-3: 52 40.5 mm 05-316: 42+ 0.5 mm 3, IFnot, use the following procedure to change the values and measure the distance E again. FS-05-4019 > [START] > [1] > [START] > (Key in a value (acceptable values: 0 to 255)) > [OK] (Stored in the memory) > "100% A is displayed Key in the chart number > [TEST PRINT] > (Achart is printed out) * The larger the adjustment value is, the longer the distance E becomes (approx. 0.04 mm/ step). [E-3] Adjustment for medium-sized paper (Length: 220 mm to 329 mm) 1. Print out the chart in the ready state of FS-05 (Classic mode). Press FS-05-3 or FS.05-316 > [TEST PRINT] * Use AAILT from the 1st drawer. 2. Check that the distance E of each chart is within the acceptable range 05-3: 6220.5 mm 05-316: 42£0.5mm 3. If not, use the following procedure to change the values and measure the distance E again, Pross FS-05-4019 > [START] > [2] > [START] > (Key in a value (acceptable values: 0 to 255)) > [OK] (Stored in the memory) > "100% A" is displayed Key in the chart number > [TEST PRINT] > (A chart is printed out ) * The larger the adjustment value is, the longer the distance E becomes (approx. 0.04 mm/ step) # STUDIO2SIsACIBOTEACIAEIEACISSACISOTSAC (©2018 TOSHIBA TEC CORPORATION A ghisreeored SETTING /ARIUSTHENTIF] Secondary scanning data writing start position at duplexing 1. Print out the chart in the ready state of FS-05 (Classic mode). Press FS-06-3 or FS-05.316 > [TEST PRINT] + Use ASILD from the 2nd drawer. 2. Check that the distance F of each chart is within the acceptable range. 05-3: 5220.5 mm 05-316: 4.20.5 mm 3. If not, use the following procedure to change the values and measure the distance F again. Press FS-05-4062 > [START] > Key in a value (acceptable values: 0 to 256) > [OK] (Stored in the memory) “100% A" is displayed Key in the chart number > [TEST PRINT] > (A chart is printed out) * The larger the adjustment vaiue is, the longer the distance F becomes (approx. 0.10 mm/ step) Notes: Make sure the first line of the grid pattem (05-3) is printed out since the line is occasionally vanished. [ — “ype F Adjustment to make the size ofan image match 605-08 (3 for duplexing) > (TEST PRINT] TA [FS-05-4001 Gnd orawer, ALD) [= OOH (OT mite), B._[ FS06-4006 (Gnd drawer, A.D) SSDI mam (OOF mite) x FS-06-4596-0 (id drawer AULD] [3 PODEOS mm (Oeste) = | FS-05-4402 (Bd awe, AGICD) > B.S am (0.7 meson) S.08 4066 (it crower, ALT) 06-4069 (2nd crower, AS.D) 054060 (3a raw, ASILT FS-05-4560 (4h drawer, ALT) FS.08-4061 (Bypass food, ALT Er [FS O5a01S0 Gnd drawer, AULD) [> BERD mh (OOF TT) FS.05-401041 (tet drawer ALT) FS.05.40102 (MERLE) Fr [F805 4062 ed awe, ANID] SEATS TaN OT RY Typez Adjustment to mare the vord width match F505 > 315(318 for duplexing) > [TEST PRINT] ‘®_[FS-05-4007 (ond drawer, ALD) A205 mam (OT mMVsTEDY 'B.__ | FS-05-4006 (2nd drawer, AS/LD) 4240.5 mm (6.04 mmstepy [7 TFS-05-4626-0 (ond drawer, ASLO) [54.2805 mm (0.7 mmvistep) D-| FS-05-4402 (2nd drawer, ASILD) > 4220 mim (0.4 mmvstep) FS.05-4068 (Ist drawer, A4/LT) FS-05-4059 (2nd drawer, A2/LD) FS-05-4060 (3rd drawer, A4/LT) FFS-05-4560 (ath drawer, A4/LT) FS.05-4061 (Bypass feed, Ad/T) E> | FS-05-4016-0 (2nd drawer, ASILD) > BRO ra (OOF MIETOP) FS.05-4018-1 (ist drawer, ALT) FS.05-4018-2 (A4-RILT-R) | FS-06-4062 (2nd drawer, ASTD) > ADAOS mn (OT step) (©2018 TOSHIBA TEC CORPORATION Al igs eserves | STUDIOZSTsACROTSACIBsIEACIEIEACIEOHSAC SETTING / ADJUSTMENT6.1.8 Image dimensional adjustment at the scanning section TA]_ Image distortion Notes: The specification of the distortion is 1 mm to 200 mm when a drawer equipped as standard is sed, and is 3 mm to 200 mm when an optional drawer (PFP and LCF) is used. Do not perform this adjustment when the distortion is within the above value. Ifthe adjustment has failed, fogging or a C260 error will occur. This adjustment is for the distortion in the scanning section. Therefore, do not use this to correct paper skew at paper feeding When performing the adjustment, marginally rotate the screw by approximately one quarter while checking the image. Feeding direction ce > Step 2 fi 1 Figs (1) Perform FS-05. (2) Press [TEST COPY] > [START] button to make a copy of any image on a sheet of A3/LD paper. (3) Key in [3033] and press the [START] to move the carriage to the adjustment position. (4) Make an adjustment in the order of step 1 and 2. Step 1 In case of A: Tighten the mirror-3 adjustment screw (Rear) (1] (CW). In case of B: Loosen the mirror-3 adjustment screw (Rear) [1] (CCW). Fig6a7 | STUDIOZe SACROTBACRSIEACHEISHCISOIAG {©2018 TOSHBA TEC CORPORATION Allon osrved SeTING/ADWUSTNENT6) Step2 In case of C: Tighten the mirror-1 adjustment screw (Rear) (1] (CW), In case of D: Loosen the mirror-1 adjustment screw (Rear) [1] (CCW), Apply the screw locking agents to the adjustment screws. (2 areas) + Recommended screw lock agent Manufacturer: Three Bond Product name: 1401E The following adjustments (B) to (E) should be performed with Test Chart No. TCC-1/TCC-2 {I P. 6.26 * Adjustments and Checks using Test Chart No. TCC-1/TCC-2" [8] Reproduction ratio of the primary scanning direction a) (2) 3) (a) (5) (6) Perfoim FS-05. -> (05 Adjustment Mode) Place Test Chart No, TCC-1/TCC-2 on the original glass (withthe arrow positioned atthe left rear side) Press {TEST COPY] -> [START] tomeke a copy a the mode of AALT, 100%, Full color and Text! Photo. Measure the distance B between M1 and M2 on the copy with a ruler. Check if the distance B is within 20020.5 mm. if nt, use the following procedure to change values and repeat stop (8) 10 (6) above. FS-05-4000 -» [START] + (Key n a value (acceptable values: 0 to 256) with digital keys) [OK] (Stored in the memory) + The larger the adjustment value i, the longer the distance B becomes (approx. 0.1 mstep). [0] Primary scanning data writing start position (1) (2) (3) Perform FS-05. ~» (05 Adjustment Mode) Place Test Chart No, TCC-1/TCC-2 on the original glass (with the arrow positioned at the left rear side). Press [TEST COPY] [START] to make a copy at the mode of A4/LT, 100%, Full color and Text! Photo, (4) Measure the distance C from the left paper edge to the 5 mm line of left grid pattern on the copy with a ruler. (5) Check ifthe distance C is within 540.5 mm, (©2018 TOSHIBA TEC CORPORATION Al sghiseserved ‘e-STUDIORStsACanY4ACISIGACHEISACIEOHSAC ‘SETTING ADJUSTMENT6) IF not, use the following procedure to change values and repeat step (3) to (5) above. FS-05-3030 + [START] > (Key in a value (acceptable values: 0 to 256) > [OK] (Stored in the memory) * The larger the adjustment value is, the longer the distance C becomes (approx. 0.04 mm! step) ID] Reproduction ratio of the secondary scanning direction (a) (2) @) (4) (6) (6) Perform FS-05. -> (05 Adjustment Mode) Place Test Chart No. TCC-1/TCC-2 on the original glass (with the arrow positioned at the left rear side), Press [TEST COPY] + [START] to make a copy at the mode of A4/LT, 100%, Full color and Text! Photo, Measure the distance D between M3 and M4 on the copy with a ruler. Check ifthe distance D is within 1500.5 mm. not, use the following procedure to change values and repeat step (3) to (5) above. FS-05-3032 + [START] ~ (Key in a value (acceptable values: 69 to 193)) — [0k] (Stored in the memory) * ‘The smaller the adjustment value is, the smaller the ratio becomes (approx. 0.018%Istep). IE] Secondary scanning data writing start position a (2) (3) Perform FS-05. -» (05 Adjustment Mode) Place Test Chart No. TCC-1/TCC-2 on the original glass (with the arrow positioned at the left rear side), Press [TEST COPY} —> [START] to make a copy at the mode of A4/LT, 100%, Full color and Text! Photo, (4) Measure the distance E from the top paper edge to the 10 mm line of top grid pattern on the copy with a ruler, " (6) Check ifthe distance & is within 1080.5 mm. (6) _ If not, use the following procedure to change values and repeat step (3) to (5) above. : FS-05-3031 + [START] ~ (Key in a value (acceptable values: 90 to 166)) » [OK] (Stored in the memory) * The larger the adjustment value is, the longer the distance E becomes (approx. 0.08 mm step). esTuDIo2sisAcrorsAcastsACUstSACISOTSAC (© 2018 TOSHIEA TEC CORPORATION Al its etened SETTING ABIUSTHENTIF] Top margin (1) Perform FS-05, -> (05 Adjustment Mode) (2) Open the platen cover or DF. @) Press [TEST COPY] -> [START] to make a copy at the mode of A3ILD, 100%, Ful color, Text! Photo and 2nd drawer. (4) Measure the blank area F at the leading edge ofthe copied image (8) Check ifthe blank area F is within the range. Funetion Black Color Copy Aamm+28mmsA2mm —|6- 10mm, 6+20mm (4.00 7.0 mm) (6) If not, use the following procedure to change values and repeat the steps (3) to (6) above. FS-05-4050 ~ [START] + (Key ina value (acceptable values: 0 to 255)) + [OK] (Stored in the memory) > ('100% A" is displayed.) * The larger the adjustment value is, the wider the blank area becomes (approx. 0.04 mm/ step), Feeding direction EEE Figs-19 Notes: Paper jams tend to occur in equipment in which thin paper such as 64g/m? (17b. Bond) paper is Used or a large amount of high density images such as pictures are output, For this equipment, we recommend that you adjust the top margin “in the plus direction” in order to prevent paper jamming Range of top margin adjustment (e.9.) (Function Black Colar [Copy 42. 70mm 50-7 mm (©2018 TOSHIBA TEC CORPORATION A igh esered esTuDiozs sacaotsncastencisrsacxoisc ‘SETTING / ADJUSTMENT{s} (1) (2) (3) (4) ©) ©) Right margin Perform FS-05. -> (05 Adjustment Mode) Open the platen cover or DF. Press [TEST COPY] + [START] to make a copy at the mode of A3/LD, 100%, Full color, Text/ Photo and 2nd drawer. Measure the blank area G at the right side of the copied image, Check ifthe blank area G is within the range. Function aia Color Copy 2220 222.0 If not, use the following procedure to change values and repeat the steps (3) to (5) above. FS.05-4052 — [START] > (Key in a value (acceptable values: 0 to 255)) > [OK] (Stored in the memory) (100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the right side becomes (approx. 0.04 mmvstep), Feeding direction Fig6-20 'UDIO2SIGAGROYSACRSYEACHSISACISOTSAC (©2018 TOSHIBA TEC CORPORATION Al agtsacavod ING / ADJUSTMENTTH] Bottom margin a) 2) (3) (4) 6) © (©2018 TOSHIBA TEC CORPORATION Alright esered Perform FS-05. -> (05 Adjustment Mode) Open platen cover or DF. Press the [TEST COPY] -> [START] to make a copy at the mode of A3/LD, 100%, Full color, ‘Text/Photo and 2nd drawer. Measure the blank area H at the trailing edge of the copied image. Check if the blank area H is within the range. Function Black Gator Copy 32070 3220 mm IFnot, use the following procedure to change values and repeat the steps (3) to (6) above. 5-05-4053 > [START] (Key in a value (acceptable values: 0 to 255)) + [OK] (stored in the memory) + (100% A” is displayed.) * “The larger the adjustment value is, the wider the blank area at the tralling edge becomes (approx. 0.04 mmistep). Feeding direction ce STUDIORS SACroOTSACISSTEACIEE:SAOIEOTSAC ‘SETTING/ ADJUSTMENTAdjustments and Checks using Test Chart No. TCC-1/TGC-2 Following items can be checked with the Test Chart No. TCC-1/TCC-2. 1, Points to be measured in the chart & NoCe-¥mn10 oie 3 § 2 g é : ° co. ee | PUES | Bandi i Bian) as Figs22 ‘ FS.06 -» (Chart TCC-1/TCC-2) - [TEST COPY} > [START] (ASILD, 100%, Full olor and Text! Photo) B: FS-05-4000 -> 20040.5 mm (0.1 mmistep) C: FS-05-3030 > 540.5 mm (0.04 mmistep) D: FS-05-3032 ~» 1500.5 mm (0.03 mmvstep) E: FS-05-3031 — 1020.5 mm (0.08 mmistep) |-sTUDIO2s tsaciaoteacinst ACIS SACISONSAC (©2018 TOSHIBA TEC CORPORATION Al rghis served ‘SETTING /ADIUSTUENT 6-252. Checking areas of the chart and their descriptions 9] a 1 (1) 2) 8) (4) 5) (8 7 (8) (9) [10] (11) (12) {13} (14) (© 2018 TOSHIBA TEC CORPORATION Aegis reserved 8) 10) 1 ta} | LI TOSHIBA COLOR CHART NoTeC-4TCC-2 Grid patterns. YMCK patches Resolution patterns Gradation pattem Color registration pattern Pictures Magnification lines Center lines Arrow Halftone band ‘White text on the black solid Text Thin tines Note area Fig 8-23 For adjusting margin (void) and scanner section For checking uniformity : For checking resolution Gradation pattern of seven colors (Y, M, C, R, G, B and K) Coverage: 10-100% For adjusting the halftone reproduction and gray balance For checking color registration For checking color reproduction and moire For checking the magnification error of primary and secondary scanning directions Center fines for AA/LT sizes. ‘Amark for placing the chart properly onto the original glass {place it to the left rear comer ofthe original glass.) For checking uniformity For checking the reproduction of white text on black solid For checking reproduction of text For checking reproduction of the thin lines (line width: 100m) For recording the date, conditions, etc. ‘eSTUDIO2S‘SACIOOISACSISACHSISACISOISAC ‘SETTING / ADJUSTWENT7. PREVENTIVE MAINTENANCE (PM) 7.4 General Description ‘The purpose of preventive maintenance (PM) is to maintain the quality level of this equipment by periodically inspecting and cleaning this equipment and also replacing the parts whose replacement timing has come according to the maintenance contract. There are PM kits packaged for each unit or a {group of parts with the same replacement number of output pages, allowing you to carry out efficient parts replacement. 7.2 PM Display 7.2.1 General Description ‘The maintenance timing for the PM parts of the process unit, such as the drum and developer material, and the PM parts of the units other than the process unit, such as the 2nd transfer roller varies depending on the conditions of the use, such as the ratio of color/black printing, Therefore, this ‘equipment shows the appropriate maintenance timing of each part on the control panel LCD. 7.2.2 PM Display Conditions ‘The conditions of the PM display consist ofthe codes of the 08 SETTING MODE for ‘the setting value treated as a threshold of the PM display’, ‘the counter indicating the current number of prints and diving time” and ‘the setting value which determines the display conditions". ‘The PM timing is displayed when the counter exceeds the setting value according to the display condition based on “the setting value which determines the display conditions’. + Setting value treated as a threshold of the PM display Note: ‘When “0° is entered as the setting value, PM timing is not displayed. FS-08-6190: Setting value of PM counter [process urit (K)} FS.08.6191: Setting value of PM time counter [process unit (K)] FS-08-6192: Setting value of PM counter [process unit (Y)] FS-08-6193: Setting value of PM time counter [process unit (¥}] 8-08-5550: Selting value of PM counter {process unit (M)] FS-08-5551: Setting value of PM time counter [process unit (M)] FS.08-5562: Selting value of PM counter [process unit (C)] FS.08-5553: Setting value of PM time counter [process unit (C)] FS-08-5554: Setting value of PM counter (developer material (K)] FS-08-5555: Setting value of PM time counter [developer material (K)} FS-08-5556: Setting value of PM counter [developer material (Y)] FS-08-5557: Setting value of PM time counter [developer material (Y)] 8-08-5568: Setting value of PM counter [developer material (M)] S-08-5569: Setting value of PM time counter [developer material (M)] FS-08-5560: Setting value of PM counter [developer material (C)] FS-08-5561: Selting value of PM time counter [developer material (C)] F§-08-5562: Selting value of PM counter [parts other than the PM parts of the process uni] FS-08-5663: Setting value of PM time counter [parts other than the PM parts of the process unit + Counter indicating the current number of prints and driving time FS.08-6194: Current value of PM counter [process unit (K)] 5-08-6195: Current value of PM time counter {process unit (K)] FS-08-6196: Current value of PM counter [process unit (Y)] FS-08-6197. Current value of PM lime counter [process unit (Y)} FS-08-5664: Current value of PM counter [process unit (M)] FS-08-5665: Current value of PM time counter [process unit (M)] (©2018 TOSHIBA TEC CORPORATION Al igs served #-STUDIORSrsACIBoTsAcisstsACIHE:SAOBOTSAC PREVENTIVE MAINTENANCE (PH)FS.08-5566) FS.08-5567: FS-08-5568. FS-08-5569. FS.08-5570. FS-08-5571 FS-08-5572: FS-08-5573: FS-08-5574: FS-08-5575: FS-08-5576: FS-08-5577: Current value of PM counter [process unit (C)] Current value of PM time counter [process unit (C)] Current value of PM counter [developer material (K)] Current value of PM time counter [developer material (K)] Current value of PM counter [developer material (Y)] Current value of PM time counter [developer material (Y)] Current value of PM counter [developer material (M)] Current value of PM time counter [developer material (N)] Current value of PM counter [developer material (C)] Current value of PM time counter [developer material (C)] Current value of PM counter [parts other than the PM parts of the process uni Current value of PM time counter [parts other than the PM parts ofthe process unit] + Setting value which determines the display conditions FS-08-6198: FS-08-5578: FS-08-5579: FS-08-5580: FS-08-5581 FS-08-5582: FS-08-5583: FS-08-5584: FS-08-5585: process unit] ‘Switching of output pages/driving counts at PM [process unit (K)] ‘Switching of output pages/driving counts at PM [process unit (Y)] ‘Switching of output pages/driving counts at PM [process unit (M)] ‘Switching of output pages/driving counts at PM [process unit (C)] Switching of output pages/driving counts at PM [developer material (K)] ‘Switching of output pages/driving counts at PM [developer material (Y)] ‘Switching of output pages/driving counts at PM [developer material (M)] ‘Switching of output pages/driving counts at PM [developer material (C)] ‘Switching of output pages/driving counts at PM {parts other than the PM parts of the © STUDIOZSISACIIOTGACIOSISACHSIEACISOTSAC (©2018 TOSHIBA TEC CORPORATION Alrghis tenes PREVENTIVE MAINTENANCE CM),8. ERROR CODE AND TROUBLESHOOTING 81 General Descriptions This chapter explains the procedures for solving troubles occurring in the equipment. When a trouble occurs, check if an error code is displayed on the LCD screen of the control panel first. If displayed, refer to'E2 P. 8-6 "8.2 Error Code List" to figure out the classification and contents of the error, and then refer to “EL P. 8-89 "8.3 Diagnosis and Prescription for Each Error Code" to remove its cause, ‘When no errors displayed but the equipment does not operate properly or images are not printed propery, refer to "EP. 8-365 "8.4 Other errors™ or “ED P, 8-377 "8.6 Troubleshooting for the Image™ to remove its cause The cause of a trouble in the equipment may be a minor failure. Check the items below first. 1. Is there any problem with the power cable? "Check if the power cable is inserted securely. When itis almost removed or not inserted securely, power voltage may become unstable, causing a trouble in the equipment. 2. Are the connectors connected securely? Reconnect them securely. Even if they are apparently inserted, there may be a contact failure Carefully check if the connection is secured especially after the disassembly or replacement of parts, Notes: If unusual odor is detected or if smoke or fire comes out of the equipment, immediately tun the power OFF. Even in the cases other than the above, fully observe safety precautions. Ifany PC board or HDD shall be replaced, refer to'9.2Precautions, Procedures and Settings for Replacing PC Boards and HDD" 8.1.1 If a-problem continues even after performing all troubleshooting. Ifa problem continues even after performing all troubleshooting and technical tips, report the problem to the appropriate Toshiba service center along with the following information. This information will help the service center understand your problem and take quick action to find the solution. 4. Serial Number 2. List Print Refer to the appropriate Service Manual for the detailed procedure to obtain a List Print. ‘A. Enter the value given below to obtain a List Print by CSV file. FS-30-300: All CSV files B. Enter the value given below to obtain a List Print by printing it out. FS-30-101: 05 ADJUSTMENT MODE FS-30-102: 08 SETTING MODE FS-30-104: Pixel counter data (Toner cartridge standard) FS-30-106: Error history (1000 cases max) FS-30-108: Firmware update log (200 cases max) FS-30-110: Power onloff log (100 cases max) 3. Forimage-related problems, collect image samples with the problem areas and the feeding direction ‘marked first. Then provide information about the type, size, and weight of the paper along with a copy ofthe print data / spool file causing the problem, 4. For abnormal acoustic noise, describe the situation in as much detail as possible. 5. For hardware-related problems, provide photos of any broken parts, paper jams, ete. In case of paper jams, include the type of paper and its manufacturer. 6. For software-related problems, provide list prints, TopAccess Logs and the detailed procedure needed to duplicate the problem ‘This is the minimum information required to report a complaint. It would be appreciated if you could obtain additional information. * Follow the directions of the service center if they request additional information as each issue is Unique to some degree, (©2018 TOSHIBA TEC CORPORATION At rts resend ‘e-sTUnIgastsacio14AcastsAcisrsAcisotsAc TERROR CODE AND TROUBLESHOOTING8.2 Error Code List The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER’ or “CALL SERVICE” symbol is blinking Remarks: Elision character of the “Error code display media" Panl: Control panel Log: JobLog (TopAccess Print Log - Scan Log) ML: Message Log (TopAccess Message Log) oti: Notification CSV: CSV output (List print) Y: Yes: 2nd: An error status has been detected twice (= error code has been determined) 824 Jam Error Error code display media | Troubles code Message Contents [Pani] JL [ ML [Noli | CSV | hooting EOI |Paperext | Paper Ejection | Paper not a a) jam Jam-Please | reaching the exit | Clear Paper | sensor Path E011 | Other paper | Paper Jam in Transfer belt -|-7Y/)Y = | P8107 jam | Printer - Please | paper-clinging Clear Paper jam Path. 2013 | Other paper Paper nat a jar reaching the registration pass sensor jam £020 | Paper ext Paper Ejection | Stopjamatthe | - | -|¥|Y|- | Pest jam Jam=Piease —_| exit sensor Clear Paper Path E030 | Other paper [Paper Jamin Power-ON jam -|-7Y/Y - P8110 jam Printer - Please Clear Paper | Path, EET | Other paper [Paper Jamin |Ineowrectpaper | - | - /¥| VY) - | Bei jam Printer- Please | size setting for Clear Paper the 1st drawer Path. EG | Other paper Paper Jamin |incowect paper | - [-| VY | ¥ | - | Rei jam Printer - Please | size setting for Clear Paper | 2nd drawer Path, EGS | Other paper |PaperJamin — |incorectpaper | - | -|Y|)¥]| - | Pett jam Printer - Please | size setting for ClearPaper | 3rd drawer Path E64 | Other paper [Paper Jamin |Incorectpapar | - | -|Y|¥|- | Pett jam Printer - Please | size setting for Clear Paper | PFP lower Path drawer L_| (©2018 TOSHIBA TEC CORPORATION Al rghis reserved |e STUnoasisaciaorsAcisst6ACisISACIEOHSAC ERROR CODE AND TROUBLESHOOTINGror code display medi Error | classification | Message Contents | ae a F065 | Other paper |PaperJamin | Incorectpaper | - | -|Y|Y | - | Rett jam Printer Please | size setting for Clear Paper —_| bypass tray Patt, | E090 [Otherpaper |PaperJamin | Imagedatadelay | - | - | Y | Y | - | Pett jam Printer- Please | jam Clear Paper Patt, E0aT [Otherpaper | Paper Jamin |MotorONtme- | - | -|Y|¥Y| - | Pett jam Printer -Please | out jam Clear Paper Path. EOAO | Other paper |Paper Jamin |imagetransport | - | - | Y|Y | - | Retz | jam Printer - Please | ready time-out | Clear Paper | jam I Path. | [Ero [Paper Paper Insertion [ADUmistesding | - | -|¥ | VY | - | Pee misfeeding |Jam-Please | (Paper not ClearPaper | reaching the Path registration sensor) 120 | Paper Paper Insertion | Bypass >f-TyTy]~ | Pee misfeeding | Jam-Please | misfeeding Clear Paper | (paper not Path, reaching the bypass feed sensor) E130 | Paper Paperinsertion | tstdrawer | - |-|Y|¥| - | P68 misfeeding | Jam-Please —_| misfeeding Clear Paper —_| (Paper not Path reaching the | transport sensor) E140 | Paper Paper Insertion | Paper TTS TV TV Bees misfeeding | Jam-Please | misfeeding in the Clear Paper | 2nd drawer Path (paper not reaching the 2nd drawer feed sensor) E180 | Paper Paper Insertion | PFP upper -;-;y¥;y{- | eee misfeeding | Jam-Please | drawer Clear Paper —_| misfeeding Path, (Paper not reaching the PFP i upper drawer feed sensor) E160 | Paper Paper Insertion | PFP lower >[-P¥[y|~ | Bese misfeeding |Jam-Please | drawer Clear Paper —_| misfeeding Path. (Paper not reaching the PFP lower drawer feed sensor) ‘ STUDIORS SACIROISACRSISACIASISACISOISAC ERROR CODE AND TROUBLESHOOTING (©2018 TOSHIBA TEC CORPORATION Al ghis resendError Error code dleplay media _| Troubles Error | classification | Message Contents a Taos] hooting E190_| Paper Paperlnsertion |LOFmisteeding | - |-|Y|Y| - | P89 misfeeding | Jam-Please | (Paper not Clear Paper | reachingthe LCF Path, transport sensor) £200 | Paper PaperJamin|tstdrawer | - |- | V¥|Y|- | R697 transport jam | Printer - Please | transport jam Clear Paper —_| (not reaching the Path. registration sensor) E310 | Paper Paper Jamin | 2nd drawer Te P¥]y] > | Peer transport jam | Printer- Please | transport jam Clear Paper —_| (not reaching the Path registration sensor) 220 | Paper Paper Jamin | 2nd drawer ~T-TY{y]- | Pee transport jam | Printer - Please | transport jam Clear Paper —_| (not reaching the Path, feed sensor) €270 | Paper Paper Insertion | Bypasstranspot | - | - | Y|Y| - | R897 transportjam |Jam-Please jam (not reaching ClearPaper _| the registration Path, sensor) 300 | Paper Paper Jamin | PFP upper ~[-}¥|¥ | | Peer transport jam | Printer - Please | drawer transport Clear Paper —_| jarm(notreaching Path the registration sensor) E310 | Paper Paper Jamin | PEP upper ~T- TY] y¥] > | Peer transport jam | Printer -Please | drawer transport Clear Paper —_| jamn(notreaching Path, the transport sensor) 320" | Paper Paper Jamin | PFP upper >). T¥{y¥]- | Pes transport jam | Printer Please | drawer transport Clear Paper —_| jam(not reaching Path, the 2nd drawer paper feed sensor) E330 | Paper Paper Jam in PFP lower reer reece ean transport jam | Printer Please | drawer transport Clear Paper | jam(notreaching Path. the registration sensor) E340 | Paper Paper Jamin | PFP lower >To yyy | - | hese transportjam | Printer - Please | drawer transport ClearPaper —_|jam(notreaching Path, the feed sensor) 350 | Paper Paper Jamin | PFP lower [Te Py Ty] | Pee transport jam | Printer -Please | drawer transport ClearPaper | jamn(notreaching Path. the 2nd drawer l feed sensor) | e-STUDIORSssACIaOssACIBSteACMEISACIBOISAC ‘ERROR CODE AND TROUBLESHOOTING {©2018 TOSHIBA TEC CORPORATION Al gtsError Error code diaplay media _| Troubles Error | classification | Message Contents been a a eT CSV hooting E360 | Paper Paper Jamin | PFP lower ~T-[¥Tyy - | pew transport jam | Printer - Please | drawer transport | Clear Paper —_| jam (not reaching | Patt, the PFP upper drawer feed sensor) ECO | Paper PaperJamin [LCFtanspon [> ]-|¥|Y| - | Pee transport jam | Printer - Please |jam (not reaching ClearPaper | the registration | Path sensor) E300 [Paper PaperJamin [LCFtranspon | - |-|Y|Y| - | Rese transport jam | Priter- Please |jam (not reaching | Clear Paper the feed sensor) Path ERED [Paper PaperJamin _[UCFianspot | - | -|V¥{¥|- | Pew transport jam | Printer - Please | jam (not reaching | ClearPaper the 2nd drawer | Path paper feed sensor) | f EI [Cover open |PaperJamin | Frontcoveropen | = | > | Pete jam | Priter- Please | jam | Clear Paper Path £420 | Gover open | PaperJamn |PFP ale cover | > | > TV] ¥] > | Peat | jam Printer Please | open jam | Clear Paper Path #0 | Cover open [Paper Jamin [ADUopenjam | - |-]¥|¥] - | Reve jam Printer- Please | Clear Paper | Path J EXO | Cover open | Paper Jamin [Jam access ~T=[¥Ty] = | Pere jam Printer Please | cover open jam Clear Paper Path E450 | Cover open [Paper Jamin [LCF side cover | - [-]|V]¥| - | BOTT jam Printer Please | open jam Clear Paper | Path | €480 | Cover open [Paper Jamin [Bridge unitopen | - | = >) Petr jam Printer Please | jam | Clear Paper | Path, #80 [Cover open [Paper Jamin [Job separator | Y >| Rete jam Printer - Please | cover open jam Clear Paper Path E510 [Paper | Paper Jamin [ADUtanspot | - | -|Y|¥ | - | Bec transport jam | Automatic jam Duplexing Unit - | Please Clear | Paper Path, | esTuoiasisrcrostercastsacisrsacsorsAc {©2018 TOSHIBA TEC CORPORATION A heed ERROR CODE aNd TROUBLESHOOTINGeas Error code display media_| Troubles Error | classification | Message Contants ee ee] hosts 520 | Paper Paper Jamin | Stopjaminthe | - | -|Y|¥ | - | Pett transport jam | Automatic ‘ADU Duplexing Unit - Please Clear Paper Path, ©550 | Other paper [Paper Jam inthe |Papervemaining | - | - | V| ¥ | - | Petts jam engine. Please | jam on the clear paper path _| transport path E654 [Other paper [Paper Jam inthe |Paperremaining | - | - | Y | Y | - | Peta jam engine. Please | jamon the clear paper path | transport path (when a service call occurs) 552 | Other paper | Paper Jaminthe |Paperremaining | - | - [VY] ¥| - | Pet jam engine. Please | jam on the clear paper path | transport path (when the cover | is closed) E570 | Paper Paper Jamin | Jamnotreaching | - [| - | Y]Y | - | Peto transport jam | Printer-Please | the reverse Clear Paper —_| sensor Path, ©6580 | Paper Paper Jamin | Stopjamatihe | - | -|V|¥| - | Pet08 transport jam |Printer-Please | reverse sensor Clear Paper Path, | E72 [SOF jam [Paper Jamin | Jamnotreaching| - | -|V|¥| - | Pete ‘Automatic the DSDF Document registration Feeder Please | sensor RADFjam—|ClearParer | jamnotreaching| = |= | Y | Y | - | Reve Path the original registration sensor E714 |DSDFjam [Paper Jamin |Feed signal > ]=y¥[y] ~ [Pee ‘Automatic reception jam RADF jam) Document Feed signal >T=pyPy] =] be | Feeder- Please | reception jam | Clear Paper Path, E717 |DSDFjam |PaperJamin | Originalnot. | - | -|Y|Y | - | P6120 ‘Automatic reaching the Document DSOF original Feeder- Please | feed sensor jam Clear Paper Path E716 |DSDF jam [Paper Jamin |Orginalselting | - | -|V|Y| - | Reta ‘Automatic jam / Original Document tray tt Feeder-Please | abnormality Clear Paper Path | | (©2018 TOSHIBA TEC CORPORATION At ight e-STUDORS SACIOTEACISIEACHSISACHONSAC ‘ERROR CODE AND TROUBLESHOOTINGnor T splay media EE [este | tame | omen eR |e E72t |DSDF jam [Paper Jamin | Orginal not =~-T¥>y] - | pete ‘Automatic reaching the | Document DSDF read-in | | Feeder - Please | sensor-1 jam RADFjam |ClearPaper | Jamnotreaching| - | - | Y| ¥ | - | P8122 | Path. the read sensor £722 |DSDF jam — |Paper Jamin |Originalnot | - | - |Y|Y| - | Pei ‘Automatic reaching the Document DSOF exit | | Feeder -Please | sensor jam | RADEjam|ClearPaper | Jamnotreaching] - | - | YY] > | Rete Path the original exit’ | reverse sensor (during scanning) E724 |DSDFjam | Paper Jamin | Original stopping | - | - | | V| >] R&T Automatic at the DSDF | Document registration Feeder -Please | sensor jam RADF jam | Clear Paper Stopjamatthe | - [- | ¥]Y | - | Re124 Path registration | sensor | E725 [DSDFjem | PaperJamin | Original stopping | - | - | Y| Y | - | P62 | ‘Automatic at the DSDF Document read-in sensor Feeder- Please | jam RADFjam |ClearPaper | Stopjamatthe [- | - |¥|Y¥ | - | Pet Path. [read sensor E726 |DSDF jam | Paper Jamin | Exit signal STV es | Automatic | reception jam RADF jam | Document Transporiext | - | -|Y|Y | - | &e2 | Feeder Please | signal weveption | Clear Paper jam Patt E727 | DSDF jam | Paper Jamin | Original not >T=)¥py|~ | ear ‘Automatic reaching the Document DSOF read-in Feeder -Please | sensor-2 jam Clear Paper Path £728 |DSOFjam [Paper Jamin | Orginal stopping | - | - | Y| Y | - | P6128 ‘Automatic at the DSDF Document readin sensor-2 Feeder -Please | jam | Clear Paper Path E72A |DSDF jam [Paper Jamin |DSDF orginal [- | -|Y|Y | - | Rez ‘Automatic scanning start Document time-out jam Feeder - Please Clear Paper Path -STUDIOZSISACIRD:SACISYEACHSISACISDHEAC (2010 TOSHIBA TEC CORPORATION Al hts tered ERROR CODE AND TROUBLESHOOTINGError Error code dieplay media _| Troubles code | Cisseifcation | Message Contents | Pani[ JL | ML |Nofi] CSV] hooting E731 |DSDF jam |PaperJamin | Originalstoppingat | - | - | Y | ¥ | - | P8120 ‘Automatic the DSOF ext Document sensor jam RADFjam |Feeder-Please [Original stopping | - | - | VY] ¥ | - | Pe Clear Paper | atthe original Pat, exitreverse sensor jam ®782 |DSDFjam [Paper Jamin | Original TT Ty ty] | ee | Automatic remaining at the Document osoF Feeder Please | registration Clear Paper —_| sensor jam Path, £763 [DSF jam | Paper Jamin | Original TTeP¥]¥ | > | Ret ‘Automatic remaining at the Document DSOF feed Feeder Please | sensor jam | Clear Paper Path, E770 |DSBF jam [Paper Jamin | Original TT Tv] y] | Bea ‘Automatic remaining at the Document DSOF original | Feeder Please | width sensor-1 Clear Paper —_| jam Path ETT |DSOFjam [Paper Jamin | Onginal >PeP¥]y | > | eet «| Automatic | remaining at the Document DSDF original Feeder- Please | width sensor-2 Clear Paper | jam Path, | E774 |DSOF jam [Paper Jamin | Orginal =T¥TY [|= | Peri ‘Automatic remaining at the Document DSDF read-in Feeder Please | sensor-t jam Clear Paper Patt, E776 [DSDF jam [Paper Jamin | Original Spe Py Ty] = [Pes Automatic remaining at the Document DSOF read-in | Feeder- Please | sensor-2 jam Clear Paper Path, E77 (DSDFjam [Paper Jamin | Orginal TT [¥] vy] [eee ‘Automatic remaining at the ) Document DSOF ext Feeder - Please | sensor jam Clear Paper Path | _ (© 2018 TOSHIBA TEC CORPORATION Al igh rserved STUDIOS SACIanISACIASISACHSYSACIOISAC {ERROR CODE AND TROUBLESHOOTINGError Error code display media _| Troubles code | C#ssifcation | Message Contents [Pani| JL | ML [Noti[ CSV hooting £860 |RADF jam | Paper Jam in RADFjam | -|-|¥Y|Y] - | Peta2 Automatic access cover Document ‘open jam | Feeder - Please | Clear Paper Path, E880 OSDF jam [Paper Jamin | DSDF orginaljam | - | - Y | > | Rat Automatic access cover open Document | jams DSDF Feeder - Please | shading sheet HP Clear Paper | sensor abnormal Path, E870 |RADFjam [Paper Jamin |RADFopenjam | - | - | ¥|V| - | Ret Automatic Document Feeder - Please Clear Paper | Path, | E510 |Finisherjam | Paper Jamin | Paper not Y[>-|¥fy¥ | - | Bet (Bridge unit) | Printer- Please | reaching the Clear Paper — | bridge unit | | Path, transport sensor- | ‘iam | €920 |Finisherjam [Paper Jamin |Paper stopping | Y | - |Y|¥ | - | P66 (Bridge unit | Printer-Please | at the bridge unit section) Clear Paper —_| transport sensor- Patt, jam \ 590 [Finisher jam | Paper Jamin | Paper not YT-|¥Ty | - | ber (Bridge unit | Printer -Please | reaching the section) ClearPaper | bridge unit Path transport sensor- 2 jam 840 |Finisherjam |Paper Jamin |Paperstopping | Y | - | Y|¥ | - | P&t7 (Bridge unit | Printer- Please | at the bridge unit section) Clear Paper | transport sensor- Path. 2am 850 | Job separator | Paper Jamin | Jamnotreaching| Y | - |Y|Y | - | P63 jam Printer -Please | the JSP feed CleerPaper —_| sensor Patt, E961 | Job separator | Paper Jamin |Stopjamatthe | Y|-|Y|Y| - | Pet jam Printer -Please | JSP feed sensor Clear Paper Patt ESFO |Finisherjam |Hole Punch Unit |Punchingjam | Y|-|Y|Y | - | Rete (Punch Jam in Finisher - | section) Please Clear Hole Punch, EAAO |Finisherjam [Paper Jamin _|Papertranspot | Y | - | ¥| ¥ | - | 26439 | (Finisher —_| Finisher - Please | delay jam section) Clear Paper Path. |esTuDIozs sacnaisacastsAcHsYsAciso1sAC (©2018 TOSHIBA TEC CORPORATION Al hts rested ERROR CODE AND TROUBLESHOOTING8.2.2 Service call Error ; Error code display media_| Troubles | Sega | Classification | Massage Contents | Sr aT ML | Nof[ CSV hooting Drive system |FatalEror- __|Developerdrve [2nd - | Y | Y | - | Pie related Please Contact | motor service call | Service abnormality Technician. ‘040 | Paperfeeding | Printer Input | PFP motor ¥{-Tv{[y] - | eee system Error abnormality related service call Gia |Paperfeeding [Printer input | ‘stdrawertay | Y | -|¥|¥] - | P8179 system Error. abnormality related service call Paperfeeding | Printer Input |2nddrawertray | Y | -|Y]Y | - | Pete system Error, abnormality related service call ‘C150 | Paper feeding | Printer Input | PFP upper Y{-|¥ty¥ | | 610 system Error drawer tray related abnormality service call 160 | Paperfeeding | Printer input | PFP lower Y{-TY¥|¥| - | eee | system Error. drawer tray related abnormality service call C780_|Paperfeeding | Printer Input | LCF tray-up Y{-|¥|¥| - | Pete system Error. motor related abnormality service call _| CHAD |Paperfeeding |Printer Input |LOFendfence | |-|Y|Y | - | Pete system Error motor related abnormality service call C180 |Paperfeeding [Printer Input |LCFtranspot | Y | -[Y|Y| - | Pet8 system Error motor related abnormality service call 260 | Scanning |FatalEror- _ |Peakdetection [nd - | Y|Y | - | P6404 system Please Contact | error related Service service call_| Technician. C2Z_| Scanning |FatalError- [Communication [2nd| - | Y | ¥ | - | P8166 system Please Contact | error related Service service call _| Technician. C270 Scanning [Fatal Error- _|Cariagehome | Y|-[Y)¥| - | Pete system Please Contact | position sensor related Service not turned OFF service call_| Technician. within a specified | | time |e-STUDIORStEACROYSACIISISACIESISACISOTEAC Enon CODE AND TROUBLESHOOTING (©2018 TOSHIBA TEC CORPORATION Allright servedError Error code display media_| Troubles | Error | Classification | Message Contents a NniT Cav" hooting 7280 | Scanning | Fatal Ero Taniagehome | Y |= TY] Y | ~ | Pete system | Please Contact _| position sensor related Service not turning ON service call | Technician, within a spectiod lel period of time 280 | Scanning | FatalError- | Scannerfuse | 2nd|- | Y | Y | - | P.6-160 system Please Contact | blowout related Service service call _| Technician 7370 | Copy process | Fatal Error- | Transferbetunit |2nd{- | Y | Y | - | P8260 related Please Contact | abnormality service call | Service | Technician, | 360] Copy process | Fatal Error- | Auto-toner td} | ¥ || - | Peet related Please Contact | sensor-K service call | Service abnormality Technician, (upper limit) ‘C381 | Copy process | Fatal Errcr- | Auto-toner Jandy = TY] ] - | P6262 related Please Contact | sensor-K | . service call | Service abnormality Technician (lower lit) ©380 | Copy process | Fatal Eror- | Auto-toner andy |¥|Y | - | Pez related Please Contact | sensor-C service call | Service abnormality Technician, (upper limit) ‘381 | Copy process |Fatal Error- | Auto-toner andt- |Y]Y | - | Pe264 | related Please Contact | sensor-C | service call | Service abnormality | Technician, (lower imit) ‘C3A0 | Copy process [Fatal Eror- | Auto-toner and} =| ¥] ¥ | - | Pez related Please Contact | sensor-M service call | Service abnormality | Technician, (upper limit) ‘GBAT | Copy process [Fatal Error- | Auto-toner and} - | ¥ | ¥ PERS related Please Contact | sensor-M service call | Service abnormality la] Technician. (lower limit) ‘C380 Copy process | Fatal Error - ‘Auto-toner [andl > 7 Y | > | P8267 related Please Contact | sensor-Y ! | | service call | Service abnormality | {| Technician, (upper limit) 381 | Copy process [Fatal Error- | Aulo-toner and] - | ¥] ¥ | - | Rez related Please Contact | sensor-Y service call | Service abnormality Technician, (ower iit) a G3ET | Copy process [Fatal Error- __|Drumicleaner? [nd] - | VY] Y | - | P6269 related Please Contact | charger unit service call | Service replacement Technician, (old-new) detection L abnormality (©2018 TOSHIBA TEC CORPORATION A rhs eserves ‘| STUDIO2S1EACROISACISISACHSISACISOISAC TERROR CODE AND TROUBLESHOOTINGError Error code display media _| Troubles Error | classification | Message Contents Feary IL [WC [Not] CSV] hooting Céad [Fuser unit | FatalEmor- | Heater Y{-|Y|Y]- | Pet related Please Contact | abnormality after | service call | Service abnormality Technician. judgment (temperature abnormality at printing status) ‘C445 [Fuser unit |FatalEnor- | Fusing Y]-l¥|Y|- | Pei related Please Contact | temperature service call | Service abnormality after Technician, ‘abnormality judgment (pre- running end temperature abnormality) Ci46 [Fuser unit |FatalError- | Fusing YT-l¥|¥] - | Pet related Please Contact | temperature service call | Service abnormality after Technician, ‘abnormality judgment (pre- running end temperature abnormality) aa? [Fuser unit | FatalError- | Fusing Y{-Ty¥{¥]- | 26 related Please Contact | temperature service call | Service abnormality after Technician. abnormality e judgment i (temperature abnormality at ready status / during printing) ‘ Cage |Fuserunit |FatalError- | Fusing YP-T¥Py] | pete related Please Contact | temperature service call | Service abnormalty after Technician, abnormality judgment (high temperature abnormality) Cari Fuser unt |FatelError- | IH board rs a related Please Contact _| initialization service call | Service abnormality Technician, Ca72 |Fuserunt’ |FataiEwor- [Powersupply | Y|-|Y|¥]| - | Pet related Please Contact | abnormality service call_| Service Technician, C273 [Fuser unt’ | FatalError- | Powervoltage | 2nd[ - | Y | ¥ | - | P6192 related Please Contact | upper limit service call | Service abnormality Technician, —_| fe STUDIOZSYEAGIROIEACASTSACHSIEACIEDIEAC (©2018 TOSHIBA TEC CORPORATION A his cared ERROR CODE AND TROUBLESHOOTINGError code display media | Trout ose | Casslcation | Message — | Contonts | ot] CSV | hooting | C474 [Fuser unit | Fatal Error- Powervoltage [and] - | Y | Y | - | P6192 related Please Contact | lower limit service call Service j abnormality Technician, C480 Fuser unit | Fatal Error - IGBT high and| = [Y | y¥ | - | Pete related Please Contact | temperature service call | Service abnormality } Technician, (C480 [Fuser unit | Fatal Error- Status counter. [Y [-[Y|Y | - | Peta related Please Contact | abnormality | service call | Service Technician C481 |Fuserunit | Fatal Eror- | Fuser unit 2nd | - Y]- | heres related Please Contact | voltage judament service call | Service abnormality Technician ‘C482 | Fuser unit Fatal Error- 1H firmware - P8198 related Please Contact | combination service call | Service error Technician CACO |Fuser unit |FatalError- | Fuserunitold’ | and] - | ¥ | Y | - | Peto related Please Contact | new detection service call | Service fuse abnormality | Technician, | ‘C4E0 | Fuser unit | Fatal Error- Pressurerolier | 2nd|- | Y¥ | Y | - | P6194 related Please Contact | release service call | Service abnormality | Technician J) CaEt | Fuser unit [Fatal Evor- mal | ¥]¥ | - | bate related Please Contact | contact/semi- | | service call | Service contact | Technician, abnormally | C4E2 |Fuserunit | FatalError- | Fuser belt andy = | Y | Y | - | P6198 related Please Contact | rotationdetection service call | Service sensor Technician, abnormality | DSOF service |FatalEror- [Communication |2nd/- | ¥ | Y | - | P&t87 call Please Contact | error between [RADF senice | Service the scanner and [ang = [¥] ¥ | - | Peter call Technician DF 0551 |DSDFsenice |FatalEvor- _|DFmodel [2nd] - | Y|Y | - | Pe20i call | Please Contact | detection error RADF service | Service call | Technician. (C852 | DSDF/RADF | Fatal Error - DF abnormality | 2nd) - | Y | Y | - | P8201 service call | Please Contact Service | | Technician. 0553 |DSDF service [Fatal Eror- |DSDFCCD- [and] - | YY | Y | - | P6202 call | Please Contact | module Peak | | Service detection error [ Technician. (©2018 TOSHIBA TEC CORPORATION Al ghts esered ‘ STUDIONS 5ACIR0TSACIDETEACHSTSACIEOYEAC {ERROR CODE ANO TROUBLESHOOTINGError ] Errorcode dieplay media _| Troubles Error | Classification | Message Contents aT CSV] hooting 0554 |DSDF service [Fatal Error- | AFE znd} bY] ¥] - | Pens call Please Contact | communication Service error Technician 850 | Oplionrelated [Fatal Error- [Communication |2nd[- | Y) Y | - | Pe-196 service call | Please Contact | error between Service the engine and Technician, cPU C580 | Oplionrelated |FatalEror- [Communication [2nd [= | ¥[Y | = | P6108 service call | Please Contact | errorbetween Service the LGC board Technician and the finisher EAD | Circuirelated |FatalEror- [EEPROMnot | Y[-|¥|¥| - | P6207 service call | Please Contact | connected (LGC Service board) ‘Technician. GBAT | Ciroubrelated |FatalEror- |EEPROMdata | Y[- | Y[Y¥ | - | P8207 service call | Please Contact | abnormality Service (LGC board) Technician C730. | BSDF service [Automatic DSDF EEPROM [2naf = [VY | VY] - | R620 call Document writing error Feeder Error Please Contact, Service | Technician C780 | DSDF service | Automatic Tniialtime-out | 2ndf = | V | Y | > | P6204 call Document error ¢ Feeder Error : Please Contact Service is Technician ‘G8CO | DSDF service | Automatic DsoF readin |2ndf- | V | VY] - | R62 call Document sensor-1 Feeder Error- | automatic Please Contact | adjustment error Service Technician (8E0 | DSDF/RADF | Automatic DSDFIRADF [andf- [Y |v | - | R620 service call | Document control Feeder Error- | abnormality Please Contact | (communication Service protocol Technician, abnormality) B00 | Circuit related | Fatal Error- | Connection error [2nd |= | Y [¥ | - | P8207 service call | Please Contact | betweenthe SYS Service board and the Technician LGC board cart | Toner Failed to access | Tonercaridge | - | - | Y)Y | - | P8208 cartridge | tothe toner IC | PC board access related chip abnormality (K) | service call l e-STUDIOZSISACISOISACRSISACIUEIEACISOISAC ‘ERROR CODE AND TROUBLESHOOTING (©2018 TOSHIBA TEC CORPORATION Alright rservedError Error code display media_| Troubles code | Classification Message Ga Pani | JL | ML | Noti] CSV | hooting Biz |Toner | Failedto access |Tonercarndge | - | - | ¥|Y| - | R208 cartdge |tothetonerIC | PC board access related chip abnormality (C) | service call C913 | Toner Failed to access |Tonercartidge | - | - | Y|Y¥ | - | P8208 cartridge |tothetoner!C | PC board access related chip abnormality (M) service call C914 [Toner Failedto access |Tonercartidge | - | - | Y/Y | - | P8208 cartridge [tothe tonerIC | PC board access related chip abnormality (Y) service call | C816 |Circuitrelated [Fatal Error- | Sub-CPUaccess| - | - | Y| Y | - | 6209 service call | Please Contact | abnormality Service | Technician. | ‘CoO | Circuitrelated |FatalEmor- __|Engine-CPU [2nd] - | Y | Y | - | P6200 service call | Please Contact | abnormality Service | Technician. | ‘C862 | Circuitrelated [Fatal Ewor- _|LGCboardiD | Y | -|VY|¥| - | P6200 service call | Please Contact | abnormality Service | Technician. | 86S | Circuitrelated | [Error] Printer | Connection | 2nd ~ | V | ¥ PERO service call | Needs Attention: | detection error | Call for service | betweenthe SYS | | board and the | | LGC board | | C864 | Circuitrelated [Error] Printer |LGCboardboot | Y | - |¥ | Y | - | P8270 | service cali | Needs Attention: | process L Gallfor service | abnormality C870 [Process [Fatal Etror- | High-voltage YT-f¥fy¥]- | P6270 related Please Contact | transformer service cali | Service abnormality Technician, ‘G8ED | Circuitrelated | Scanner Enror- | Connectioneror| Y | - | ¥|¥ | - | Peat service call |Please Contact | between the Service scanner CPU Technician, and the system cpu AOD | image control | Fatal Error- | Colorregiatration [2nd] - | ¥ | ¥ | ~ | Be2a related Please Contact | abnormality service call | Service “Technician. GAi0 |Laseroptical [Fatal Error- | Polygonalmotor | Y | - |Y| ¥ | - | Peat2 unit related | Please Contact | abnormality service call | Service “Technician. R20 |Taseroptical [Fatal Error- | H-Synodetection| Y | - | Y|Y| - | Peaia unit related | Please Contact | error (K, Y) service call | Service | Technician. | (©2018 TOSHIBA TEC CORPORATION Al hls reserved oSTUDIOZSACONIEACOSIEACHEISACIENSAC {ERROR CODE ANO TROUBLESHOOTINGError | Troubles Error | Classification | Message Contents ee | hocene cant [Laser optical [Fatal Error- | H-Syncdetection | Y [-]Y|¥ | - | Rez2 unitrelated | Please Contact | error (k) service call | Service Technician, ‘Az | Laser optical [Fatal Error- |HSynedetection| Y|- | Y|¥| - | Peat unitretated | Please Contact | error (¥) service call | Service Technician, i ‘AGO | Laser optical |FatalEnor- |LSUthemistor-t | Y | - | Y| Y | - | R621 unit related | Please Contact | error service call | Service Technicia ‘CABT | Laser optical | Fatal Error- | LSUthermisior2 | V Y[v | - | pea unit related | Please Contact| error service call | Service Technician ‘B00 [Finisher |FatalEvor- |Finishernot and} - | ¥|Y | - | P82i related Please Contact} connected | service call | Service Technician, | | BOT | Finisher | Fatal Error- | Finisher and) YY | - | Reais | related Please Contact | communication | service call | Service error Technician ‘BIO [Finisher (Fatal Eor- [Entrance motor [2nd | Y| ¥ | - | P6216 related Please Contact | abnormality servics call | Service : Technician, cart [Finisher | FatalEwor- | Buffertray guide |and|- | Y | Y| - | P26 related Please Contact | motor service call | Service abnormality y Technician, ‘Bia | Finisher [Fatal Eror- | Finisherext [2nd] - | Y| Y | - | P6216 related Please Contact | motor service call | Service abnormality Technician, cBt4 [Finisher | Fatal Error- __[Paperholding [2nd - | ¥| ¥ | - | Pe2i7 related Please Contact | arm motor service call | Service abnormality Technician CBIS [Finisher | Fatal Ercor- | Catching motor related Please Contact | abnormality | service call | Service Technician C880 [Finisher | Printer Output [MJ-T043) and[- | ¥]¥ | - | Pei related Error. Movable tray service call shift motor abnormality Pero [Mu-1109/1110), Movable tray shift motor abnormality | | STUDIOZSISACIODIGACIOSISACHSTEACIEOHEAC ERROR CODE AND TROUSLESHOOTING. (©2018 TOSHIBA TEC CORPORATION Al ght teredError Error code display media_| Troubles Error | Classification | Message Contents | ST Nall] CSV | hooting GDA | Copy process |FatalEror- | Wastetonerbox | - | - | Y | Y | - | P8270 rotated Please Contact | full error service call | Service Technician ‘GOED [Finisher [Printer Output [Paddle motor [and[- |Y |Y | = | P6237 related Error. abnormality service call [GEO [Finisher [Fatal Eror- [Communication [2nd] - | Y|Y | - | P6238 related Please Contact | errorbetween service call | Service the finisher and Technician the punch unit CEO | Image control |FatalError- _|Image quality | 2nd{- | Y|Y | - | P@28 related Please Contact | sensor service call | Service abnormality ) Technician, (OFF level) GE20 [Image control |Fatal Error- _|Image quality 2nd) - | Y|Y | - | P8248 related Please Contact | sensor service call | Service abnormality (no Technician, pattern level) GEA [Image control |FatalEmor- [Image quality | 2nd] - | ¥ | Y | - | P8261 related Please Contact | control test service call | Service pattern Technician abnormality ‘GEAT | Image control [Fatal Error- {Image quality | 2nd/- |Y|Y | - | P6255 related Please Contact | TRC control test service call | Service pattern ‘Technician. abnormality CES0 | image control | Fatal Error - | Temperature? andt- |y|y¥| - | R826 related Please Contact | humidity sensor service call | Service abnormality Technician CETO | image control | Fatal Error-___| Drum drive and] | ¥ [| - | ez related Please Contact | switching service call | Service abnormality Technician EBD [image contfol [Fatal Error- __|Drumthermistor [2nd | - ['Y| ¥ [= | P8260 related Please Contact | abnormality service call | Service Technician CFO | Finisher Printer Output | Communication [2nd] - | Y| Y | - | R626 related Error module writing service call failure F040 | Communicati | Fatal Error- Option YT-[¥|Y] - | Pete on related | Please Contact _| installation error service call | Service Technician, F070 |Communicali [Fatal Evor- [Communication | 2nd) - | YY] Y | = | P6198 onrelated | Please Contact | error between service call | Service the system-CPU Technician, and the engine- cPU i |-STUDIORSTSACIIOISACASTSACIUSHEACIDISAC ERROR CODE AND TROUBLESHOOTING (©2018 TOSHIBA TEC CORPORATION Al ight oxeresEror | classification | Message | Contents| -Ewotcodeclenay media _| Troubles Fort | Communicati | Fatal Eror- | Communication | and] - | Y | ¥ P6200 onrelated | Please Contact | intilization error || | service call | Service between the Technician, system-CPU and the engine-CPU Fora Fatal Error- | Communication | 2nd) - [Y | Y | - | P6200 Please Contact | error between | Service the System-CPU Technician. and the Engine- | CPU (Engine | CPU response abnormality) | F080 | Circuit related | Fatal Error - ‘SRAM Ty]-[¥/y] - [rez service call | Please Contact | abnormality on Service the SYS board Technician. F100_| Other service | Fatal Eror- | HDDformatertor| Y | - | Y[Y | - | P6271 0” | cal Please Contact | (Operationtailure Service ofkeydata) | 2 Technician | F100_| Other service | Fatal Eror- [HDD formateror| Y | - | Y | Y | - | P8277 1 | call Please Contact | (HDD encryption Service key data Technician ‘damaged - one board) F100__| Other service [Fatal Enror- _|HDDformaterror| Y | - |Y] Y | - | P6272 | 2~ | call | Please Contact| (HDD encryption | | Service | key data Technician, damaged - both boards) F100_| Other service | Fatal Error - ‘Serial number Yo-;YTY] = 3 | call Please Contact | value error | Service Technician, F100_| Otherservice |FatelEror- __|Hashcheckeror | Y | - | Y| Y | - | Pears 4” | cal Please Contact | of encryption Service partition key | Technician. FH01_ | Other service [Fatal Error- [HDD connection | Y |= | v.| ¥ | - | P@274 0 | call Please Contact | error (HDD Service connection Technician, cannot be detected) Fi0i_| Other service [Fatal Eror- Root pain | Y |- | Y|¥| - | P62 17 | cal Please Contact | mount error Service (HOD formatting Technician, failure) FA0i_ | Other service |FatalEror- | Partitionmount | Y | - | Y|Y | - | P6274 2” | call Please Contact | error Service Technician. | 4 (©2018 TOSHIBA TEC CORPORATION lol rexerved STUDIORSACROISACEISACHSISACIOISAC ERROR CODE AND TROUBLESHOOTINGError Error code display media_| Troubles Eror | Classification | Message Contents Se cav| hooting Fi0i_ | Other service |FatalEror- _[Paritionmount | Y |- | Y|Y | - | P6274 37 | call Please Contact || error Service Technician F101_ | Other service | Fatal Error - Partitionmount | - [- | - | - | - | P8276 47 | call Please Contact | error Service Technician, [Fatal Eror- [Partition mount | - | - | -|- | - | P6276 Please Contact | error Service Technician, FAOT_ | Other service [Fatal Eror- __|Pariitionmount | - |- | -|- | - | P8277 8 | call Please Contact | error Service Technician, \ - Figi_ | Other service [Fatal Error- __|Parfitionmount | - | - | - | - | - | P6278 7 | call Please Contact | error Service Technician FIOT_ | Other service |FatalEmor- | Parttionmount | - | - | - | - | - | P6278 8 | cal Please Contact | error Service Technician FiO‘_ | Other service |FatalEror- __jPartiionmount | - | - | -| - | - | P6280 9 | call Please Contact | error Service Technician | FIO1_| Other'service Fatal Eror- _|Partiionmount | - | - |- | - | - | P6281 10” | call Please Contact | error Service Technician. FIO1_ | Other service [Fatal rror- __|Partitionmount | - | - | - | - | - | P6275 127 | call Please Contact | error Service Technician Fi01_ [Other service | Fatal Emor- [Error due to Eales ora pr peat 137 | call Please Contact | damage to file Service Technician, | Fi02 [Other service |FatalError- [HDD starteror [and] - | V|Y | - | R628 call Please Contact | Service Technician. F103 | Other service | Fatal Error - HDD transfer and = TY | YY] - | P8263 call Please Contact | time-out Service Technician, Fi04 | Other service | Fatal Eror- | HDD data error =)¥|¥}- | Bez call Please Contact Service Technician |-STUDIOZSISACIIOISACISISACHSTSACIEDIEAC ERROR CODE AND TROUBLESHOOTING (©2018 TOSHIBA TEC CORPORATION At rigs restedError Error code diaplay media | Troubles Error | Ciessiication | Message Contents Say hootne F106 | Other service |FatalEnror- |HODetherenor [and|- | Y | Y | - | P8265 call Please Contact Service Technician FIO6_ | Other service HDD error aap [>] |e) eS 9 call (Secure HOD Exchange to Normal HDD) F106_ | Other service HDDerror(HDD | 2nd; - |- | - | - | 26284 1” | call type detection | error) FAG6_ | Other service | HDD error Bap = Ps = | | Pee 2 | call (Secure HOD | | encryption key download operation eror) FA06_ | Other service HDD error Bp se ps fe eB 3° | call | (Secure HDD | ‘authentication Admin Password generation error) F106_ | Other service HDD error 2nd} - | - | - - P. 8-285 4” | call (Authentication random number | generation error) Fi06_ | Otherservice | HDD error: 2nd} - | -] - ~ P8288 5 | call | (Authentication | data transmission error) _| F706 | Other service HDD eror(Eror fond | = | | = | > | P6287 6 | call caused by reason other than F106_0t0 8 errors) | F706__| Other service HDD ervor Eror [2nd] - | - | - | - | ROaa7 7 | call caused by reason other than F106_0 105 errors) Fi06_ | Other sence THD error Ewor [Bad > [= [> [| hear 8 | call caused by reason other than F108_0 105 errors) F406_ | Other service HDD error (Error | 2nd| - | - | - = P. 8-267 10 | call caused by reason other than F106_0 to 5 errors) FI06_| License License damaged [2nd| = [= [= | = | P6287 11 | Management (HDD and SRAM) ‘©2018 TOSHIBA TEC CORPORATION Alright resoned e-sTuDoatisacnorekcnstsustsacorsAC ‘ERROR CODE AND TROUBLE’ SHOOTING