YASH AGGARWAL
Senior Analyst | New Delhi, India | +91-7982794636
yashaggarwal0302@gmail.com | https://linkedin.com/in/yash-aggarwal-985460183
PROFILE SUMMARY
To work in an organization that allows me to learn and contribute towards organizational growth.
SKILL SET
Tools and Software: MS Excel, MS Word, MS PowerPoint, Oracle Seibel, Citrix, Benefit Workstation, BPM, Connect,
Linux Command, VMware Horizon, SQL Developer.
EMPLOYMENT HISTORY
Conduent Business Services India LLP, Noida, IN
Senior Analyst April’22-Present
● Learned to work on various internal tools and helped the team deliver some of the best quality work
for various clients, resulting in being a key contributor in the team.
● Validating paper and processed QDRO’s for the client.
● Working on various work type as well like, Divorce Decree, QDRO, etc.
Lifework India Pvt Ltd (Previously Morneau Shepell), Noida, IN
Senior Analyst Mar’20 – April’22
● Learned to work on various internal tools and helped the team deliver some of the best quality work
for various clients, resulting in being a key contributor in the team.
● Help team for creating Services Requests as per the client request.
● Validating paper and processed payment for the client.
● Working on various work type as well like, form request, demographics, clericals, etc.
● Working on Manual Calculation, Deferred Ltd, Web Calculation, etc.
● Working on Manual Payment, PR Payment, Beneficiary Payment and Normal Payment and Death
Processing.
● Working on some Monthly processes as well like Bankbook, Payment Confirmation Letters and
Levelling letters.
● Working as a Quality Checker for team.
● Trained new Joiners about Process, Procedure, Team Responsibility, TAT, Achievements and Customer
Satisfaction.
Mercer Consulting India Pvt Ltd, Noida, IN
Senior Analyst Sep’19 – Mar’20
● Learned to work on various internal tools and helped the team deliver some of the best quality work
for various clients, resulting in being a key contributor in the team.
● Help team for creating Services Requests as per the client request.
● Validating paper and processed payment for the client.
Concentrix Pvt Ltd, Gurgaon, IN
Customer Support Associate De’18 - Sep’19
● Learned to work on various internal tools and helped the team deliver some of the best quality work
for our client Comcast, resulting in being a key contributor in the team.
EDUCATIONAL QUALIFICATIONS
Bachelor of Arts
University of Delhi, Delhi (IN) Jul’15-
Computer Hardware and Networking Diploma May’2018
Oxford Software, Delhi (IN) Jun’15-
Senior Secondary Aug’2016
CBSE Board, Delhi (IN) Apr’14-
Mar’15
SOCIAL LINKS
LinkedIn : https://linkedin.com/in/yash-aggarwal-985460183
ACHIEVEMENTS
● Won "Best Performance Award" twice by our Comcast client team.
● Won "Coffee with Manager" at Mercer.
● Won "Superstar Award" twice at Lifeworks (Previously Morneau Shepell).
● Won "Bravo Award" at Lifeworks (Previously Morneau Shepell).