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Zudio

The students are conducting a study on customer satisfaction towards the brand Zudio for their academic project. They request the recipient to fill out a 15 question questionnaire about their experience with and opinions of Zudio. The questions cover demographics, product usage history, awareness and usage of the Zudio website, perceptions of pricing and quality, and assessment of competitor brands. Participation is voluntary and responses will remain confidential.

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Sonia Dann Kuruvilla
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4K views5 pages

Zudio

The students are conducting a study on customer satisfaction towards the brand Zudio for their academic project. They request the recipient to fill out a 15 question questionnaire about their experience with and opinions of Zudio. The questions cover demographics, product usage history, awareness and usage of the Zudio website, perceptions of pricing and quality, and assessment of competitor brands. Participation is voluntary and responses will remain confidential.

Uploaded by

Sonia Dann Kuruvilla
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Respected Sir,

We, BBA students in the UG department of Girideepam Institute Of Advanced Learning,


Kottayam, as a part of Our academic project are conducting a study On the customer
satisfaction towards the brand Zudio. We kindly Request you to spend some of your
valuable time and Fill the questionnaire. We assure you that the data provided will be highly
Confidential and is for academic purpose only.

Thanking you.
QUESTIONNAIRE

1. Name

2. Gender

a. Male

b. Female

c. Prefer not to say

3. Age

a. Below 20:

b. 20-30:

c Above 30:

4. Family income level

a. Below 20, 000:

b. 20,000-40,000:

c.40,000-60,000:

d. Above 60,000:
5. Are you an earning member

Yes:

No:

6. How long you have been using the products of Zudio?

a. Below 6 months:

b. 1 years:

c. 2 years

d. Above 2 years

7. How did you come to know about the brand Zudio?

a. Word of mouth

b. Magazine

c. Printed Advertisement

d. Electronic media

8. How did you find the Variety and quality of products at Zudio?

a. Excellent

b. Good

c. Average

d. Bad
9. Is the price reasonable?

Yes

No

10. Are you aware about the online website of Zudio?

Yes

No

11. Are you satisfied about the information provided in the website?

Yes

No

12. For what purpose do you use the website?

a. To know about the New offers

b. To know about new Model product

c. To order products

d. Other

13. Who do you think is the closest competitor of Zudio?

a. Max

b. Pantaloons

c. Westside

d. Trends
14. Have you used the Product of competition?

Yes

No

15. Mark your satisfaction?

(Tick only one option)

Options Highly satisfied Satisfied Neutral Dissatisfied

Information
provided

Product quality

Reasonable
price

Product worth
buying

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