Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]
Organizational Behaviour Question with Answers i hope this might help you get ready for exam EJOY!
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1. Organisational behaviour is_______
a) A science
b) An art
c) A science as well as an art
d) None of the above
Answer: A science as well as an art
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2. Nowadays a lot of stress is being put on the __________ of the employee in the organization
a. Character
b. improvement
c. Behaviour
d. Rewards
Answer: Behaviour
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3. The term ‘psychology’ is derived from the word ‘psyche’, which means ‘soul’ or ‘spirit’_______
a) Latin
b) French
c) Greek
d) None of these
Answer: Greek
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4. The field of organisational behaviour is primarily concerned with _____
a) The behaviour of individual and groups.
b) How resources are effectively managed.
c) Control processes and interactions between organisations, external context.
d) Both a and c.
Answer: Both a and c.
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5. The____________ is based on the environment. Though____________ like thinking, expectations and
perception do exist, and they are not needed to manage or predict behaviour.
a) Behaviouristic approach, Cognitive processes,
b) cognitive processes, behaviouristic approach
c) Social cognitive, behaviouristic approach
d) Cognitive processes, social cognitive
Answer: Behaviouristic approach, Cognitive processes,
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6. Organisational Behaviour is the study of _____________ in the organisation
A. Human
B. Employer
C. Human Behaviour
D. Employees
Answer: Human Behaviour
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7. The Hawthorne experiment was conducted by________
a) William Gilbreth
b) Hendry Fayol
c) F.W.Taylor
d) Elton Mayo
Answer: Elton Mayo
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8. OB Helps to understand behaviour of human in ___________.
a) work place and Society
b) work place only
c) Society only
d) Department only
Answer: work place only
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9. OB does Not contributed to improve
a) Motivation
b) Efficiency
c) interpersonal relations
d) Communication
Answer: interpersonal relations
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10. Due to emphasis on productivity & efficiency, employee are not allowed to work with harmony with
one another is a limitation of_____
a) Organizational Cultural
b) Organizational Structure
c) Organizational Behaviour
d) Organisational Value
Answer: Organizational Behaviour
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11. Common uniform, canteen, office does not mean common treatment is a limitation of
a) Organizational Cultural
b) Organizational Structure
c) Organizational Behaviour
d) Organisational Value
Answer: Organizational Behaviour
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12. Which of the following is not a contributing discipline of OB
Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]
a) Anthropology
b) Psychology
c) physiology
d) sociology
Answer: physiology
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13. ____________ is a Study of individual Behaviour
a) Anthropology
b) Psychology
c) political science
d) sociology
Answer: Psychology
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14. __________ is a Study of Group Behaviour
a) Anthropology
b) Psychology
c) physiology
d) sociology
Answer: sociology
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15. ___________ is a Study of man, his work and Culture
a) Anthropology
b) Psychology
c) Social psychology
d) sociology
Answer: Anthropology
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16. _________ focuses on the influence of people on one another
a) Anthropology
b) Psychology
c) Social psychology
d) sociology
Answer: Social psychology
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17. Communication begins with _____
a. encoding
b. idea origination
c. decoding
d. channel selection
Answer: idea origination
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18. A study of the culture and practises in different societies is called _____
a) Personality
b) Anthropology
c) Perception
d) Attitudes
Answer: Anthropology
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19. Forces affecting organisational behaviour are _______
a) People
b) Environment
c) Technology
d) All of the above
Answer: All of the above
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20. ________ framework is based o the concept of Expectancy, demand and Intention of the human
being.
a) Behaviouristic
b) Expectancy
c) Cognitive
d) Social learning
Answer: Cognitive
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21. The study of organizational behaviour has certain basic assumptions. They are _____
a) An industrial enterprise is an organisation of people.
b) These people must be motivated to work effectively.
c) The goals of the employee and the employer may not necessarily coincide.
d) All of the above.
Answer: All of the above.
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22. “Leadership motivates the people to work and not the power of money”, this concept is related to
_______
a) Autocratic model
b) Custodial model
c) Supportive Model
d) Collegial Model
Answer: Custodial model
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23. Which of the following forms the basis for the autocratic model of OB?
a) Obedience
b) Authority
c) Power
d) Dependence on boss
Answer: Power
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24. Which of the following frameworks is used in the development of the overall model of OB?
a) The cognitive framework
b) The behaviouristic framework
c) The social learning framework
d) All of the above
Answer: All of the above
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25. Which of the following frameworks is based on the expectancy, demand and incentive concepts?
a) The cognitive framework
b) The behaviouristic framework
c) The social learning framework
d) The supportive framework
Answer: The cognitive framework
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26. “Might is right” is the motto of ______
a) Autocratic Model
b) Custodial Model
c) Supportive Mode
d) Collegial Model
Answer: Autocratic Model
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27. According to Edward Tolman, ______________ consists of the expectancy that a particular event will
lead to a particular consequence.
a) eventual
b) Behaviour
c) Learning
d) Attitude
Answer: Learning
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28. The 3 Theoretical Framework of OB are
a) Cognitive, Social and Technical
b) Cognitive, Behaviouristic, Social
c) leadership, attribution, motivation
d) attribution, Perception and motivation
Answer: Cognitive, Behaviouristic, Social
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29. ________ explains internal processes of choice among different behaviours
a) Equity Theory
b) Expectancy theory
c) Goal attain theory
d) Goal setting Theory
Answer: Expectancy theory
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30. __________ explains how and why people react when they feel unfairly treated
a) Equity Theory
b) Expectancy theory
c) Goal attain theory
d) Goal setting Theory
Answer: Equity Theory
Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]
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31. _________ focuses on how to set goals for people to reach
a) Equity Theory
b) Expectancy theory
c) Goal attain theory
d) Goal setting Theory
Answer: Goal attain theory
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32. Every individual set his goal and he also know the _____________ which will take him to achieve the
goal.
a) Process
b) Behaviour
c) Event
d) way
Answer: Behaviour
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33. _______ insist that it is advisable and fruitful to the study the behaviour of the human being which is
visible than studying the mind which is elusive in nature.
a) Ivan Pavlov and Jon B. Watson
b) Ivan Pavlov
c) Jon B. Watson Ivan Pavlov and A.Maslow
d) None of the above
Answer: Ivan Pavlov and Jon B. Watson
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34. __________ is the behaviour for a stimulus.
a) Stimulus
b) response
c) Perception
d) Attitude
Answer: Response
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35. Behavioural framework based on ______ behaviour and ___environmental variables.
a) Observable —- Non Observable
b) Observable —- Observable
c) Non Observable —- Observable
d) Non observable —- Non Observable
Answer: Observable —- Observable
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36. Human can project ____ behaviour for ____ stimulus and he exhibit a response depending on
environmental consequences.
a) different—– different
b) same——same
c) same———different
d) different—— same
Answer: different—— same
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37. As per _________ Behaviour is not the outcome of stimulus alone, but it is an outcome which also
depends on contingent environmental consequences of a behaviour
a) Behaviouristic Framework
b) Cognitive Framework
c) Sinner Framework
d) Behaviour Theory
Answer: Behaviouristic Framework
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38. ________ means the mental action or process of acquiring knowledge and understanding through
thought, experience, and the senses.
a) Learning
b) development
c) Cognition
d) Training
Answer: Cognition
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39. The social cognitive theory states that the person and the external situations are _________ with
each other along with the behaviour itself to determine the behaviour.
a) related
b) linked
c) interdependence
d) combined
Answer: interdependence
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40. __________ states that along with cognitive and external situation the experiences faced through
relevant past events determines what a person becomes and this will create an impact in subsequent
behaviour.
a) Behaviouristic Framework
b) Cognitive Framework
c) Social Cognitive Framework
d) Social Framework
Answer: Social Cognitive Framework
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41. ________ developed social learning theory into the more comprehensive social cognitive theory
(SCT).
a) Bandura
b) Luthans
c) Sinner
d) I Pavlo
Answer: Bandura
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42. _______have translated this SCT into the theoretical framework for organizational behavior.
a) Stajkovic and Luthans
b) Stajkovic and Sinner
c) Sinner and Luthans
d) Stajkovic and Pavlo
Answer: Stajkovic and Luthans
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43. Bandura identified _____ basic human capabilities as a part of SCT.
a) 4
b) 3
c) 5
d) 6
Answer: 5
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44. People process visual experiences into cognitive models. They help in future action is
a) Symbolizing
b) Forethought
c) Observational
d) Self Answer: Regulatory
Answer: Symbolizing
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45. Employees plan their actions is called as
a) Symbolizing
b) Forethought
c) Observational
d) Self-regulatory
Answer: Forethought
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46. Employees learn by observing the performance of the referent group (peers, supervisors and high
performers) and the consequences of their actions is referred as.
a) Symbolizing:
b) Forethought
c) Observational
d) Self-regulatory
Answer: Observational
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Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]
47. A major problem with a task force type of management is ______
a. there is no logical basis for task force information
b. its status is too inflexible
c. accountability
d. lack of planning
Answer: its status is too inflexible
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48. _____________ embodies a team concept, is based on the principle of mutual contribution by
employer and employees
a) Autocratic model
b) Custodial model
c) Supportive Model
d) Collegial Model
Answer: Collegial Model
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49. A manager with good ________________________ can make the work place more pleasant
a) Communication
b) knowledge
c) experience
d) Interpersonal Skills
Answer: Interpersonal Skills
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50. Groups created by managerial decision in order to accomplish stated goals of the organization are
called
a. formal groups
b. informal groups
c. task groups
d. interest groups
Answer: formal groups
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51. Continued membership in a group will usually require
a. supporting the group leader
b. conforming to group norms
c. encouraging cohesiveness in the group
d. developing a status system
Answer: conforming to group norms
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52. A lack of clarity concerning what will happen is referred to as
a. temporal
b. predisposition
c. uncertainty
d. negation
Answer: uncertainty
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53. Stereotyping generally affects the ________________________
a) Organization Structure
b) Behavior
c) Interpersonal Relations
d) Communication
Answer: Interpersonal Relations
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54. “Girls are not good at sports” is an example of
a) Perception
b) Halo effect
c) Stereotyping
d) Individual Personality
Answer: Stereotyping
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55. Organization structure primarily refers to ________
a. how activities are coordinated & controlled
b. how resources are allocated
c. the location of departments and office space
d. the policy statements developed by the firm
Answer: how activities are coordinated & controlled
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56. Scientist of OB recognize that organisations are not static but dynamic and _________________
a) Processing
b) systematic
c) ever changing
d) researching
Answer: ever changing
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57. Concerning organizational cultures,
a. a strong culture is a more productive environment
b. a weak culture is a more productive environment
c. the specific culture that contributes to positive effectiveness is well known
d. the stronger the culture, the more influential it is on employee behavior
Answer: the stronger the culture, the more influential it is on employee behavior
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58. Employees with relatively weak higher- order needs are _______ concerned with variety and
autonomy.
a. less
b. more
c. very
d. extremely
Answer: less
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59. Which of the following best explains why an employee behaves as s/he does?
a. The environment is the most important consideration in understanding individual employee behavior.
b. Both the environment and individual differences are important considerations in understanding
individual employee behavior.
c. Neither the environment nor individual differences are important considerations in understanding
individual employee behavior.
d. Employee personality and attitudes are primarily dictated by the environment.
Answer: Both the environment and individual differences are important considerations in understanding
individual employee behavior.
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60. What is the key word in understanding organization structure?
a. Control
b. Change
c. Process
d. Delegation
Answer: Control
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61. A program that asks managers to reconsider how work would be done and the organisation
structured if they were starting to develop the company from the beginning is
a) reengineering
b) MBO
c) TQM
Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]
d) Diversity training
Answer: reengineering
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62. Organization structures
a. affect group behavior more than individual behavior
b. change rapidly to meet environmental and market changes
c. contribute positively to organizational performance
d. can be defined simply as activities that occur regularly
Answer: can be defined simply as activities that occur regularly
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63. Shared organizational values are
a. unconscious, affective desires or wants that guide society’s behavior
b. influenced by international values
c. different for the various components of a diverse work force
d. a myth
Answer: different for the various components of a diverse work force
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64. The definition of communication implies that
a. communication is mostly verbal
b. communication is mostly written
c. most communication is in a vertical direction
d. understanding must occur to have communication
Answer: understanding must occur to have communication
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65. The Least used communication channel in an organization is usually
a. upward
b. downward
c. diagonal
d. Horizontal
Answer: Horizontal
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66. Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which type of power?
a. Legitimate
b. Reward
c. Expert
d. Charismatic
Answer: Expert
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67. If modern-day managers do not positively address and manage workforce diversity of the following
may become negative outcomes for an organisation except
a) more difficult communication
b) Increased creativity and innovation
c) more interpersonal conflicts
d) potential for higher employee turnover
Answer: Increased creativity and innovation
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68. The structure of an OB model includes 3 levels of analysis individual, group and organizational
systems. Issues that influence all 3 levels in various ways and thus affect behavioural dynamics are
a) change and stress
b) Organisational culture and commitment
c) Power and politics
d) work design and technology
Answer: change and stress
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69. Employees self regulate their actions by setting internal standards
a) Self-reflective
b) Forethought
c) Observational
d) Self-regulatory
Answer: Self-regulatory
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70. Employees reflect back on their actions (how did I do?) and perceptually determine how they believe
then can successfully accomplish the task in the future given the context
a) self- reflective
b) Forethought
c) Observational
d) Self-regulatory
Answer: self- reflective
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71. Expectancy theory is a theory comes under ___________ theory.
a) Process
b) Content
c) Attribution
d) perception
Answer: Process
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72. _________ contains the theories which gives an Idea about what employees wants or needs.
a) Expectancy theory
b) Maslow theory
c) Process Theory
d) Content Theory
Answer: Content Theory
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73. Which of the following is not an example of Content Theory?
a) Maslow Theory
b) Herzberg’s Theory
c) Expectancy theory
d) Alderfer’s ERG theory
Answer: Expectancy theory
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74. _________ theory emphasis that, Unsatisfied need can influence the behaviour satisfied one will not
act as a motivator.
a) Maslow Theory
b) Herzberg’s Theory
c) Expectancy theory
d) Alderfer’s ERG theory
Answer: Maslow Theory
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75. Which of the following is not a part of the hygiene factor of two-factor theory
a) Company policy
b) Administration
c) responsibilities
d) Interpersonal Relations
Answer: responsibilities
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76. The purpose of job enrichment is to ______
a. expand the number of tasks an individual can do
b. increase job efficiency
c. increase job effectiveness
Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]
95. The higher-order needs specified by Maslow is considered as____________ as per Herzberg.
a) Motivators
b) hygiene factors
c) improvement factors
d) advanced factors
Answer: Motivators
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96. _______ and fringe benefits are no longer employees first priority
a) Wages
b) bonus
c) rewards
d) promotions
Answer: Wages
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97. A satisfied employee will be a____
a) motivator to others
b) manager
c) High performer
d) Team Leader
Answer: High performer
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98. The success of each organization is depending upon the performance of
a) employer
b) management
c) vendor
d) employee
Answer: employee
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99. ____________ is not a capability of an employee having Positive attitude
a) Focus
b) creativity
c) Pessimism
d) Confidence
Answer: Pessimism
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100. Which one is not a benefit to employee which results through positive attitude of an employee
a) Promotion
b) Less stress
c) Job security
d) enjoying life
Answer: Promotion
