Sales Promotion - Jaisat Packaging
Sales Promotion - Jaisat Packaging
ON SALES PROMOTION
Jaisat Packaging
Submitted for the partial fulfillment For the award of the Degree in
Master of Business Administration (MBA)
Session : 2021-2023
I, Man Mohan is a student of the JCBUST, Faridabad hereby declare that the report entitled
“Sales Promotion ” is an original work and same has not been submitted to any other institute for
the award of any other degree. The suggestions given by the faculty were duly incorporated.
[Man Mohan]
ACKNOWLEDGEMENT
company.
through her benevolent guidance has enabled me accomplish my project. She has been
great source of inspiration to me, all the way. Without her keen interest, incessant,
encouragement and invaluable suggestions this report could not have attained its present
I would also like to extend my thanks to the entire staff members who have been very
[Man Mohan]
PREFACE
The report involves the exposure of the student to get an insight of the real life business
situation. This practical training gives ample opportunity to apply one’s academic
knowledge in the field subtended by one’s personality, initiative and lesion capabilities.
Marketing or consumer research is a method by which one can feel the nature of the
market. It is used to find out the attitude of consumer towards the product. It helps in
explaining the fact that how consumer makes decision in favor of certain brands.
PROMOTION ”.
TABLE OF CONTENTS
CHAPTER 1 : Introduction
Appendix
Bibliography
Questionnaire
INTRODUCTION
INTRODUCTION
SALES PROMOTION
While advertising explains the logics behind buying, sales promotion offers can incentives to
At the level of consumer it is called consumer promotion e.g. free gifts, samples and price
offs.
At the level of dealers and distributors, it is allied trade promoting e.g. free goods display
At the level of sale person it is called sales force promotion e.g. salesmen’s contest, benches,
sales rallies.
expenses so far accounted for more then 60% of the total promotional budget.
Today sales promotion are rising rapidly with more and more bands flooding the market, the
pressure to occupy display space at retail outlet is more and retailers thus demand more sales
PROFILE
COMPANY PROFILE
JAISAT PACKAGING is a professionally managed company lead by Our Director Mr. Jaipal Singh with
Dedicated operational, committed, skilled techno-crafts as a production team. Ensures the efficient
implementation and execution of the project. Specialised in manufacturing Bottling Plants, for Soft Drinks,
Breweries, Distilleries, Pharmaceuticals and other products using Bottle as a Packing material.
We have already installed numbers of High-speed turnkey basis soft drink lines running @ 450 BPM In India
And Abroad.
Our Mission
Constantly source, manufacture and distribute quality for Value products.
Establish a wide marketing and distribution network through our own office, joint ventures, dealers
and agents.
To integrate into manufacturing whenever possible.
Strive for excellence in Operations, Customer Service and Business relations.
Our company believes in offering an unmatchable assortment of engineering goods at highly economical
prices to the huge manufacturing fraternity. Your company has expertise in doing the job as per the
customer’s requirement and specification. Furthermore, our consistency in delivering world class products
coupled with our transparent trade practices has helped us to carve a special niche for ourselves in today’s
cut-throat business scenario. We procure our range from renowned manufacturers, who are identified in the
market for their quality approved products. We have appointed a team of strict quality examiners to check all
the sourced products and assure that no damage has taken place in them during transits and loading &
unloading process. These experts check all the sourced products on the sound quality examining unit with
the use of latest instruments and technology. Moreover, along with paying attention towards the quality of
offered products, these professionals, lay stress towards the fairness of the policies and methodologies that
PET Bottle
Silent Features
Intelligent Machine PLC control with Colour touch Screen 7/10 Inch for Data logging.
Introducing the Ultra valve with Snifts used for Pre evacuation thus extremely hygienic design for
extended life of the product.
CSD valve capable of filling Beer/Soft drinks/Carbonated Pulpy Juices too as there is no mesh.
All Machine moving parts Like Rinser Bracket/Lift cylinder handling the PET Bottle neck Run are
Water Lubricated.
Interactive intelligence by means of a huge TFT Colour touch screen with all necessary alerts via real
time clock & troubleshooting.
Bottles are neck handled with extremely smooth transfer without scratches even at high speeds.
Cleaning in position (CIP) is by special CIP bottles. State of the art latest design cap elevator cum
oriental system.
The Filling valves work on the gravity principle, the product is supplied to the filling bowl by a centrifugal
pump, and the product level in the tank is controlled. The bottles are raised to the filling nozzle by positive lift
cylinder, if the bottle is not delivered the valve does not open. The lift cylinders operate on positive cam lift-
off principle and do not use compressed air or spring load. Lift cylinder cam is made of stainless steel and
machined to a fine finish and have simple harmonic motion profile to lift bottles smoothly to filling valve. The
product will be filled to preset level and the bottle is lowered. The tank and all rubber components are deigned
to work at high temperatures.
The machine also incorporates a product Recirculation System to ensure that the product in the tank
does not cool if the machine is turned off for any reason. (* Optional at an extra charge.)
The filling valve is designed with a wide mouth arrangement that it may also be used for filling
products with natural pulp/sacs in the liquid.
The product is dropped down directly instead of flowing along the sides of the bottle, this prevents and
shrinkage and warping in the bottle.
We are leading Supplier, exporter and manufacturers of juice filling machine or small juice filling machine or
fruit juice filling and packaging machine in Faridabad, Delhi/NCR, Calcutta, Guwahati, Kerala, Bangalore,
Goa, Jaipur, Bhopal, Indore, Ludhiana, Rohtak, Hisar, Sonipat, Panipat, Patna, Agra, Lucknow, Kanpur,
Banaras, Varanasi, Meerut, Rudrapur, Bareilly, Gorakhpur, Dehradun, Haridwar, Baddi, paonta sahib, Simla,
Pune, Ambala, Jaisalmer.
Auto Rinser/Filler /Capper to fill Water/Natural Water/Flavored Water RTD Products at room temperature
with a high level of accuracy. The valve consists of the latest technology with a bottom close design to attain
the perfect filling level. SPEEDS RANGE FROM 30 BPM TO 400 BPM
4, 8 & 12 Head Rotary Jar Filling & Capping Machine 20 liter Machine is 100% stainless Steel with all
Air conveyors are used to convey the empty, blown PET/HDPE bottles directly from the blowing machine
without any manual intervention the bottles are conveyed on a neck liner by means of positive air pressure
Fully Automatic Labelling machine with Nordson make glue pump controlled by Motion Controller can label
TECHNICAL SPECIFICATIONS:
Capacity: 20 BPM to 300 BPM.
Label Cutting: Servo Based Control By Motion Controller Trio Make Made in UK.
Conveyor Height: Adjustable 900 mm to 1050 mm at conveyor table top.
Conveyor Length: Single conveyor extends from infeed to discharge – 3.00 meter. Length in total. Electrical
Requirements:440 V/3 Phase, 3 HP AC Drive.
Air Requirements:- 80 PSI, 3 cm, ½” NP Pipe.
Tunnel Type very efficient heat transfer system to cool the bottles back to ambient temperature so that they
can be packed immediately. The unit incorporates a plate heat exchanger with systematic piping which
reduces energy consumption.
Sleeve Applicator
We are the prominent manufacturer, exporter and supplier of Automatic Sticker Labelling Machine. The
machine is suitable for pharmaceuticals, food products, beverage, fertilizer and pesticides having bigger
label height and length. The machine incorporates latest microprocessor control label dispensing system with
a user-friendly sensing system for label and product. Our client can avail these machines at very reasonable
syrup + CO2 In line with very high accuracy of Brix control +/- 0.01 By Dozing Pump BRIX Models range
DEAERATION:
Removes the air from the treated water to keep the beverage DO level down.
The decoration is done with vacuum as well with the forced CO2 method.
2 Stage SS water tank with continuous water circulation under vacuum condition for duration.
Water ring type vacuum pump is used to create a vacuum.
Pipes & Joints with high welding quality.
CHILLING:
The row beverage after mixing is chilled through a plate heat exchanger (PHE)
He beverage output temperature is controlled by controlling the coolant with pneumatic proportional
valve and PID controller.
CARBONATION:
The CO2 is mixed chilled beverage by online venture system by measuring CO2 flow. The CO2 is
controlled by manual vernier graded valves.
STORAGE:
The ready chilled beverage is stored in an insulated SS tank.
The tank is equipped with pressure control and level control system.
The tank is equipped with high pressure safety valve.
PERFORMANCE GUARANTEE:
Maximum carbonation: 12 grams/ liter.
Carbonation accuracy: +/- 0.1 GV
Duration efficiency: 75%
BBeverage Temperature: 2 Deg. C @ incoming water temp. 35 deg. C.
Temperature accuracy: +/- 1 deg. C.
Beverage temp. Drop: Max. 1 Deg. C. / 10 min. storage
CIP flow: 10% higher than rated mixer capacity
CONSTRUCTION:
All 3 tanks (Deaeration, Carbonation and Buffer tank) made of SS 304.
Hygienic construction concept.
Machine Piping SS 304.
Piping fabrication by purging orbital welded.
Pneumatic controls by genetics.
Main electrical panel made of SS 304.
All electrical hardware by Schneider.
Automation system from Siemens.
Services:
“Customer service is the experience we deliver to our customers. It’s the promise we keep to the
customer. It’s how we follow through for the customer. It’s how we make them feel when they do
Training
Training of the customer and customer’s personnel is imparted at the testing & trial period at our factory and
also at the customers place during the erection time of the plant by our engineers. We have facility for
accommodation in our guest house during Training period in our Unit. We have dedicated Training Room and
Manuals for training on our machine Operation, Maintenance, and Troubleshooting.
Manual
Our product manuals are delivered to the customers with the plant. This manual includes information on the
electrical circuit diagram, pneumatic circuit diagram, lubrication chart, major operational instructions, part
lists, all details about bringing out items like an electric motor, gear boxes etc. would be available on demand.
Turnkey Project
JSP has in house manufacturing unit of Reverse Osmosis Plant, Rinsing, Filling, Capping Machine, BOPP
Labeller, Processing Plant (For Soft Drink& Juice), Beverage Mixer, Shrink Wrap, Chiller, Conveyors, etc.
We will be honoured to take Bottling project on Turnkey basis as Complete End to End Solution.
Service Network
In order to provide prompt services, we have Authorized Dealers & Service Representatives in many areas &
are in the process of appointing additional Dealers throughout the Country. To become our service partner,
please Contact us.
Quality
Quality is our highest priority and we develop these products with the help of high-quality raw materials.
Further, we use supreme technology and work in accordance with international quality standards. Our
supremely advanced quality control department keeps on randomly checking the products in various stages of
production. Further, these are checked on various parameters and standards of energy, ability, durability,
functional capability and reliability. Furthermore, our quality control professionals have enough industry
exposure and assure excellent quality of bottling machinery to our esteemed clients.
Client Satisfaction
Our topmost motto has always been customer satisfaction and we adhere to industry leading demands.
Our professionals maintain cordial links with clients’ and they are offered to forward their drawings and
instructions during the manufacturing procedures. We have also started a 24/7 helpline for customer queries.
Further, we are responsible for maintenance and regular checking of the products.
Clients:
REVIEW
OF
LITERATURE
REVIEW OF LITERATURE
SALES PROMOTION & ADVERTISING
SALES PROMOTION
While advertising explains the logics behind buying, sales promotion offers can incentives to
At the level of consumer it is called consumer promotion e.g. free gifts, samples and price
offs.
At the level of dealers and distributors, it is allied trade promoting e.g. free goods display
At the level of sale person it is called sales force promotion e.g. salesmen’s contest, benches,
sales rallies.
expenses so far accounted for more then 60% of the total promotional budget.
Today sales promotion are rising rapidly with more and more bands flooding the market, the
pressure to occupy display space at retail outlet is more and retailers thus demand more sales
The 3A’s, namely, availability, affordability and acceptability has its focus on the customers
Availability:
arm’s reach of desire”. That’s plans to do with improved or innovative new packaging,
Affordability:
a price affordable to the consumers. This is done by continually focusing on making the
Acceptability:
ADVERTISING
‘As defined by the American Marketing Association (AMA), Advertising is ay from of non-
personal presentation of goods, services or ideas for action, openly paid for by an identified
sponsor.’
many advertisers use advertisements for many purposes with many different possible effects.
Advertising are most commonly associated with the mass media of newspapers, magazines,
cinema, television, and radio, although they frequently flourish in the other forms such as
billboards, poster, and direct mail as well and finally advertisements are overwhelmingly
used with persuasive intend. That is the advertisers are striving to alter our behavior and or
levels of awareness, knowledge and attitude, and so on in a manner that would be beneficial
to them.
2. It is a matter of record.
written and printed work and pictures so that people may be induced to act upon it.
WHO’S INVOLVED
Advertising is a key part of marketing, but far from being (as is often assumed) the sum of it.
Advertising is the use of media to inform consumers about something and or to persuade
them to do something in effect; it brings product and consumers together, and then
WHAT IS ADVERTISING
It is a mass communication of information intended to persuade buyer to buy product wit a
It makes mass production possible. (Helps the company reach economics of scale).
It is a non-personal communication.
It is a commercial communication.
It is speedy communication.
For many firms advertising is the dominant element of the promotional mix – particulars for
those manufacturers who produce convenience goods such as detergent, non – prescription
drugs, cosmetics, soft drinks and grocery products. Advertising is also used extensively by
maters of automobiles, home appliances, etc, to introduce new product and new product
Advertising can also help to convince potential buyers that a firms product or service is
superior to competitors product in make in quality, in price etc. it can create brand image
and reduce the likelihood of brand switching even when competitors lower their prices or
iii) When a product is new and incorporates technological advance not strong and.
Promotion of sales
Education of people.
TYPES OF ADVERTISING
Broadly speaking, advertising may be classified into two categories viz., product and
institutional advertising.
a) Product Advertising
The main purpose of such advertising is to inform and stimulate the market about the
advertisers products of services and to sell these. Thus type of advertising usually promote
specific, trended products in such a manner as to make the brands seam more desirable. It is
promote the uses features, images and benefits of their services and products. Product
advertising is sub-divided into direct action and indirect action advertising, Direct action
product advertising wages the buyer to take action at once, ice he seeks a quick response to
the advertisement which may be to order the product by mail, or mailing a coupon, or he
may promptly purchase in a retail store in response to prince reduction during clearance
sale.
Product advertising is sub-divided into direct & indirect action advertising & product
advertising aims at informing persons about what a products is what it does, how it is used
and where it can be purchased. On the other hand selective advertising is made to meet the
b) Institutional Advertising :
It is designed to create a proper attitude towards the sellers to build company image
or goodwill rather than to sell specific product or service. Its purpose is to create a frame of
mind and to implant feeling favourable to the advertisers company. Its assignment is to make
It is sub-divided into three categories : patronage, public, relations and public service
institutional advertising.
customer about himself his policies and lives personnel. The appeals to the patronage
motivation of buyers. If successful, he convince buyers that his operation entitles him
ii) Public relations institutional advertising is used to create a favourable image of the
c) Other Types :
i) Consumer advertising
The long term objectives of advertising are broad and general, and concern the contribution
advertising should make to the achievement of overall company objectives. Most companies
regard advertisingly main objective as hat of proving support to personal selling and other
forms of promotion. But advertising is a highly versatile communications tools and may
therefore by used for achieving various short and long term objectives. Among these
2. To introduce a new product (by building brand awareness among potential buyers).
4. To build brand preference 9by making it more difficult for middleman to sell
substitutes).
6. To publicize some change in marketing strategy (e.g., a price change, a new model or
9. To improve the moral of dealers and/or sales people (by showing that the company is
10. To acquaint buyers and prospects with the new uses of the product (to extend the
PLC).
BENEFITS
The functions of advertisement, and that purpose its ethics, may be discussion below :
1. It leads o cheaper prices. "No advertiser could live in the highly competitive arena of
modern business if his methods of selling were more costly than those of his rivals."
2. It acquaints the public with the features of the goods and advantages which buyers
will enjoy.
Advertising :
on sales promotion staff, and quicker and wider distribution leads to diminishing of
5. It ensures the consumers better quality of goods. A good name is the breath of the life
to an advertiser.
6. By paying the way for large scale production and increased industrialization,
advertising contributes its quota to the profit of the companies the prosperity of the
shareholder the uplifts of the wage earners and the solution of he unemployment
problem.
7. It raises the standard of living of the general public by impelling it to use to articles of
modern types which may add to his material well being. "Modern advertising has
creative force in business. It makes two blades of grass grow in the business world
8. It establishes the goodwill of the concern for the test articles produced by it and in
course of time they sell like not cakes consumer search for satisfaction of their needs
when they purchase goods what they want from its beauty, superiority, economy,
on. The manufactures therefore tries to improve this goodwill and reputation by
Advertising as a tool to marketing not only reaches those who buy , but also those whose
opinions or authority is counted for example a manufacturer of marble tiles and building
boards advertises not only to people who intend to build houses but also to architect and
things which it does not sell but which when sold stimulates the sales of its own product.
There are concerns like electric heaters, iron etc. because the use of these increases the
Advertising should be used only when it promises to bring good result more economically
and efficiently as compared to other means of selling. There are goods for which much time
and efforts are required in creating a demand by sending salesman to prospective buyers
than by simply advertising them. In the early days of the cash register in America it was sold
by specially trained salesman who called on the prospective users and had the difficult task
of convincing them that they could no longer carry on with the old methods, and that they
urgently needed a cash register. In our country certain publishers have found it less costly to
sell their books by sending salesman from house to house among prospective buyers than to
advertise them. In these two examples the cost of creating demand would be too high if
attempted by advertising alone under such circumstances advertising is used to make the
salesman acceptable to the people they call upon to increase the confidence of the public in
the house. Naturals when there are good profits competitors will be attracted and they
should be kicked out as and when sufficient capital is available by advertising on a large
scale. Immediate result may not justify the increased expenditure but it will no doubt secure
future sales.
DESIGNING ADVERTISING CAMPAIGN:
Advertising is an organized series of advertising messages. It has been defined as "a planned,
co-ordinate series of promotional efforts built around a central theme and designed to reach
specified goals." In other words, it is an orderly planned effort consisting of related but self –
contained and independent advertisements. The campaign may appear in one more media. It
has single theme or keynote idea and a single objective or goal. Thus, "a unified theme of
content provides psychological continuity throughout the campaign while visual and oral
similarity provides physical continuity. In short run, all campaign want pre-determined
psychological reaction in the long run, practically all campaigns have sales goal.
The series of advertisements used in the campaign must be integrated with the sales
Campaigns vary in length some may run only for a few days, other for weeks, yet other for a
season or the entire year. Usually a range of 3 to 6 months includes many campaigns. Many
factors influences campaign length such as competitors advertising media, policies, and
seasonal falls curves of the product involved the size of the advertising funds, campaign
The advertising campaign, especially those connected with the consumers aims at achieving
these objectives:
The institutional advertising campaigns on the other hand, have these objectives.
the advertising agencies, which work an behalf of their clients who manufacture
product or service enterprises, which have services to sell. The word campaign is used
because advertising agencies approach their task with a sum Blanca of military
fanfare in which one frequently hears words like target audience logistics, zero in and
in relation to the product. This requires the services of statistical trained in survey
techniques and of others trained in social psychology. Statisticians select samples for
survey which are done by trained interviewers who visits individuals, included in the
sample and ask question to find out about their taste and habits.
This enquiry often leads to a change in a familiar product. For instance bathing soap
may come in several new colours or cigarette in a new packet or talcum powder in
another size.
Such interviews are often quite essential to find out the appeal of advertising message
which women are interested when they buy a face cream. The largest preference as
dryness, "is a complete beauty treatment, recommended by skin doctors" makes skin
look younger' contains estrogenic hormones, pasteurized for purity, prevent skin
form aging, smooth our wrinkles ogilvy concludes, form this voting come one of
Helena Rutinsteins most successful face creams. We christened it deep cleanser, thus,
After getting the data the account executive puts together the essential elements of his
clients brief, interprets the research findings and draws up what he calls the
"advertising strategy".
Several steps are required to developed an advertising campaign the number of stages and
exact order in which they are carried out may vary according to an organisations resources,
the nature of its product and the types of audiences to be reached. The major stages/step are
Under this step it is to decided as to whom is the firm trying to reach with the message. The
advertising target is the group of people towards which advertisements are aimed at four this
purpose complete information about the market target i.e. the location and geographical
location of the people, the distribution of age, income, sex, educational level, and consumers
attitudes regarding purchase and use both of the advertising product and competing
products is needed with better knowledge of market target, effective advertising campaign
can be developed on the other hand, if the advertising target is not properly identified and
The objectives of advertisement must be specifically and clearly defined in measurable terms
such as "to communicate specific qualities about a particulars product to gain a certain
degree of penetration in a definite audience of a given size during a given period of time",
i) Create a favourable company image by acquainting the public with the services
information about the types of products sold; providing information about the
products etc.
iv) It secures action by the reader through associating ideas, repetition of the same
An advertising platform consists of the basic issues or selling points that an advertiser
campaign may contain one or more issues in the platform. A motorcycle producers
advertising platform should contain issues which are of importance to consumers filling and
such issues also be those which the competitive product do not posses.
allocates. For advertising for a specific time period. Determining the campaign budget
involves estimating now much it will cost to achieve the campaigns objectives. If the
campaign objectives are profit relating and stated quantitatively, then the amount of
company image, then there is little basis for predicting either the campaigns
Media selection is an important since it costs time space and money various factors
influence this selection, the most fundamental being the nature of the target market
segment, the type of the product and the cost involved. The distinctive characteristics
of various media are also important. Therefore management should focus its attention on
Media Form
Advertising is used to build up a long term image for a product in order to trigger quick
Radio
Television
Dealer Boards
Stickers
Banners
Newspapers
Magazines
Exhibitions
Street Lighting
Out of these Dealer boards, Banners, Exhibitions, bottles under the supervision of the
company do Street lighting etc. where as other forms of advertising in the mass media are
METHODOLOGY
OBJECTIVE OF THE STUDY
2. To know what are the products and services offered by the company and its competitors.
In the present scenario day by day there is rising trend in various factors like urbanization,
products and various investments. These factors add importance to the customer’s attention,
so that the customer’s attentions are not far from the various sales promotion activities.
These activities have great importance on the mind of existing and potential customers. The
customers will become awarded about this activities offering to him and the possible returns
This research is confirmed to Faridabad which is one of the industrialist areas in Haryana in
which there is lot of potential customers to make their contribution in the various sales
promotion activities. The sample size of the study is 100 customers which are representing
the whole Faridabad. The different areas covered of Faridabad in this research.
The research includes covering the Faridabad which was completed by me with the help of
my Area Manger & Regional Manager. For this survey questionnaire was designed to know
RESEARCH METHODOLOGY
INTRODUCTION
Research in common parlance refers to a search for knowledge. Once can also define
research as a scientific search for pertinent information on a specific topic. In fact, research
lays down the meaning of research as “a careful investigation or inquiry especially through
research for new facts in any branch of knowledge.” Redman and Mory define research as
discovery. We all possess the vital instinct of inquisitiveness for, when the unknown
confront us, we wonder and our inquisitiveness makes us probe and attain full and fuller
MEANING OF RESEARCH
solutions; collecting, organizing and evaluating data; making deductions and reaching
conclusions; and at last carefully testing the conclusion to determine whether they fit the
formulating hypothesis.
1. Descriptive Research
Descriptive research includes surveys and fact-finding enquiries of different kinds. The major
purpose of descriptive research is description of the state of affairs as it exists at present. The main
characteristic of this method is that the researcher has no control over the variables; he can only
The formidable problems that follows the task of defining the research problem project,
popularly known as the Research Design. “Research Design is the arrangement of conditions for
collections and analysis of data in a manner that aims to combine relevance to the research
Sample Design is a definite plan for obtaining a sample from a given population. It refers to the
technique or the procedures the researcher would adopt in selecting items for the sample. Sample
Design may as well lay down the number of items to be included in the sample i.e., the size of the
sample. Sample design is determine before data are collected. There are many sample designs
from which a researcher can choose. Some designs are relatively more precise and easier to apply
than others.
DATA COLLECTION
The task of data collection begins after a research problem has been defined and research
design/plan chalked out. While deciding about the method of data collection to de used for the
study, the researcher should keep in mind two types of data viz., primary and secondary. The
primary data are those which are collected a fresh and for the first time and thus happen to be
original in character. The secondary data, on the other hand, arte those which have already been
collected by someone else and which have already been passed through the statistical process. The
researcher would have to decide which sort of data he would be using for his study and
accordingly he will have to select one or the other method of data collection. The methods of
collecting primary and secondary data differ since primary data are to be originally collected,
while in case of secondary data the nature of data collection work is merely that of compilation.
Secondary data means data are already available i.e., they refer to the data, which have already
been collected and analyzed by someone else. When the researcher utilizes secondary data, then he
has to look into various sources from where he can obtain them. Secondary data may either be
organization.
5. Reports and publications of various associations connected with business and industry, banks,
stock exchanges.
4. It also may be available with scholars and research workers, trade associations, labors bureaus
We collect primary data during the course of doing experiments in an experimental research but
in case4 we do research of the descriptive type and perform surveys, whether sample surveys on
census surveys, then we can obtain primary data either through observation or through direct
communication with respondents in one form or another or through personal interviews. There
are several methods of collecting primary data, particularly in surveys and descriptive
researchers. Important ones are observation method, interview method, questionnaires method,
schedules method and other method which include warranty cards; distributor audits; pantry
audits; consumer panels; using mechanical devices; through project live techniques; depth
METHOD OF ANALYSIS
SAMPLE UNIT:
Sample unit for this research was the individual’s persons in the Faridabad district
SAMPLE SIZE:
SAMPLING PLAN:
The sampling method adopted for this project is convenience & judgments sampling. In the
Faridabad, with the help of conveyance provided by Manager Visits were in various areas and
other branch in Faridabad where customers are available. In few of areas referred sampling was
used for interview purpose in which reference of some influential customers was taken for
interview.
Limitations of the Study
Though the present study aimed to achieve the above mentioned objectives in full earnest and
accuracy. It was hampered due to certain limitations. Some of the limitations of this study may
be summarized as follows:
1. As the working time is rigid, we don’t get enough time for the project work.
2. Being new to the place it is difficult to find a place for consultation of books and reference
material.
3. The sale promotion strategies changes very frequently due to this stiff competition so, it is
&
INTERPRETATION
DATA ANALYSIS & INTERPRETATION
The analysis of the data is one as per the survey findings. The data is represented graphically
percentage. The views on the various aspects of training were analyzed through questionnaire.
Each question was weighed on certain aspect. The opinion of the respondents was totaled under
their respective heads and this totaling was further used fort calculating the percentage of
people expressing their views on various aspects. The % of people and their opinion were
analyzed and expressed in the form of graphs and have been in the next pages.
The data is being with the help of Pie & Bar Graph.
1) Whether the customer aware about your service?
Attributes Percentage
Yes 90%
No 10%
N o, 10%
Y es
No
Yes,
90%
Interpretation
Survey shows that 90% respondents says customer aware about the service of
Attributes Percentage
70%
60%
60%
50%
40%
40%
30%
20%
10%
0%
E x is t in g C u s t o m e r s S a le s p r o m o t io n A c t iv it y
Interpretation
Survey shows that 60% respondents says customer aware about the service of
Attributes Percentage
Advertisement 35%
Personal selling 5%
Personal
Tele calling
Cold calling
selling
Interpretation
Survey shows that 35% advertisement & 35% cold calling tools used by the
Attributes Percentage
Yes 90%
No 10%
N o, 10%
Y es
No
Yes,
90%
Interpretation
Survey shows that 90% respondents say customer would be attracted by the sales
promotion activity
5) Whether the sales promotion activity makes any benefit for you?
Attributes Percentage
Yes 90%
No 10%
No ,
10%
Y es
No
Yes ,
90%
Interpretation
Survey shows that 90% respondents say sales promotion activity make a benefit
Attributes Percentage
Yes 85%
No 15%
No ,
15%
Y es
No
Y es ,
85%
Interpretation
Survey shows that 85% respondents says customers are satisfied with the
Attributes Percentage
Yes 95%
No 5%
N o, 5%
Y es
No
Yes,
95%
Interpretation
Survey shows that 95% respondents say RM have full knowledge about the all the
Attributes Percentage
Yes 90%
No 10%
N o, 10%
Y es
No
Yes,
90%
s
Interpretation
Survey shows that 90% respondents say that they wanted to use any other tool
&
RECOMMENDATIONS
CONCLUSION & SUGGESTIONS
1. 79% of the respondents surveyed were this company users. Remaining was divided amongst
others. This is a sufficient indication of this being market leader in Faridabad market.
2. The decision making criteria of the consumers were also studied. The results of the same were as
follows.
3. 72% of the respondents find Brand Name to be very important buying criteria.
4. 73% of the respondents rated quality action to be very important buying criteria.
6. As per the survey, price is perceived to be an important criterion by only 61% of the
respondents.
7. The research also establishes that consumer perceive the timely sales promotions offered by the
company as an important buying criterion with over 29% respondents considering this as an
important factor.
8. Surveyed conclude that as our company is new it has more growth as compared to other
companies.
9. The research showed that over 82% of the respondents find TV as the major source of
information about our company. Despite of this only 26 respondents were able to correctly recall
any other advertisement seen on TV. This finding points towards the reduced recall of
10. The research showed that the consumer perception about this company is by-large every good.
ON
1) Yes 2) No
Q2. Which factor makes awareness among the customer about your service?
1) Existing customers
Q3. What are the tools of sales promotion activity used by you?
1) Advertisement
2) Tele calling
3) Cold calling
4) Personal selling
Q4. Whether the customers are attracted by your sales promotion activity?
1) Yes 2) No
Q5. Whether the sales promotion activity makes any benefit for you?
1) Yes 2) No
1) Yes 2) No
Q7. Whether you’re RM have full knowledge about the service offered by you?
1) Yes 2) NO
Q8. Are you wanted using any other tools o sales promotion activity?
1) Yes 2) No
BIBLIOGRAPHY
www.jaisatpackaging.com
www.salepromotion.com
www.google.com