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Manage Workplace Information PDF

This module aims to enable students to effectively use information and information systems to carry out organizational functions and enhance workplace performance. The module will explain the importance of ICT tools in promoting productivity, describe how ICT tools can improve workplace performance, and apply information skills to increase productivity. Students will learn topics like documentation procedures, interpreting manuals and regulations, data collection techniques, and conducting performance evaluations. Assessment includes multiple choice tests, oral questioning, and evaluation of students' use of information management skills in the workplace.

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Lakindu Pathiarana
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266 views3 pages

Manage Workplace Information PDF

This module aims to enable students to effectively use information and information systems to carry out organizational functions and enhance workplace performance. The module will explain the importance of ICT tools in promoting productivity, describe how ICT tools can improve workplace performance, and apply information skills to increase productivity. Students will learn topics like documentation procedures, interpreting manuals and regulations, data collection techniques, and conducting performance evaluations. Assessment includes multiple choice tests, oral questioning, and evaluation of students' use of information management skills in the workplace.

Uploaded by

Lakindu Pathiarana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Module Title Manage workplace information

Module Code EMPM01

Module Type Compulsory

Related Unit/s EMPU01

Pre-Requisites None

Module Aim(s) To enable the students to:


• Make use of information and information systems to carry out organizational
functions
• Make use of information and information systems to enhance workplace
performance

Learning Outcomes The student will be able to:


• Explain the importance of ICT tools in promoting the productivity of the
organization
• Describes the purpose of establishing ICT tools and strategies in enhancing the
performance at workplace
• Apply Information skills to enhance the productivity of the organization

Learning Content / • Identification of documentation requirements


Topics • Selecting and/or collecting required documentation
• Documentation procedures and methods
• Completing /perfecting documentation
• Reading, interpreting and using equipment/system manuals and specifications
• Interpretation of all applicable laws, policies and procedures relevant to
enterprise
• Computer and information system usage
•
• Mathematical Modelling
• Data Collection Techniques for Market Research
• The range of analytical techniques appropriate for analysis of information
• The influence of human factors on information analysis
• Conducting and recording of performance evaluations
Resources: Equipment, Occupational Tools, Instruments, Equipment, material
Tools & Materials
• Documents on Company policies and procedures
• Calculator
• Computer
• MIS resources
• Software used for information purposes
• Equipment/system manuals and specifications
• Safety signs
• Safety procedures
• Forecasting Software
• Variety of forms, formats used in the organization

Instructional Tools, Instruments, Equipment, material


• Multimedia projector
• Screen
• Flash cards
• Flip charts

• Permanent and white board markers


• Overhead projector
• Printer
• Transparencies
• Colour Printer and scanner
• Safety manuals
• Safety illustrations

Prescribed Texts & / or


References

Teaching/Learning • Discuss/ explain and provide essential theoretical inputs.


Activities • Emphasize the importance of a valid information system in promoting customer
relations - make reference to following - Identification of customer needs.
- Measurement of customer needs and satisfaction.
- Obtaining feedback from customers.
- Recognition and understanding of customer problems and resolution or
timely referral of problem in a manner satisfactory to the customer.
• Application of enterprise policies in satisfying customer needs
• Identifying enterprise Protocols associated with “Customer Services”
• Discuss “Satisfying customer complaints” using information sources available

Assessment and
Type Topic / Activity Weighting
Weighting

30%
Multiple Choice Test Items/ Knowledge on various
Matching and Completion aspects of information
test items and structured management skills at work
essay type questions place

Oral questioning during class 10%


Knowledge on various
room presentations
aspects of information
management skills at work
place
Viva voce 10%
knowledge on application
of information management
skills

Continuous assessment at Use of ICT Tools, Software 50%


work place applications, application of
information management
skills

Duration 50 Hours

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