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Ares(2016)7048374 - 19/12/2016

Management Plan 2017

DG Justice and Consumers

 Contents

INTRODUCTION ............................................................................................... 3
PART 1. MAIN OUTPUTS FOR THE YEAR .............................................................. 4
PART 2. MAIN ORGANISATIONAL MANAGEMENT OUTPUTS FOR THE YEAR....................21
ANNEXES TO THE MANAGEMENT PLAN ..............................................................28
Annex 1. Tables [if not included in the body of the document] .......................29

2
INTRODUCTION

DG Justice and Consumers' (DG JUST) mission is to uphold the Union's common
values and make the lives of citizens and businesses easier and safer in a fairer
single market based on mutual trust.

- To uphold common values, DG JUST is ensuring and promoting respect of the

rule of law, the Charter of Fundamental Rights and specific rights such as data
protection, free movement, electoral rights and other EU citizen's rights, gender
equality, non-discrimination, rights of the child, consumer protection and rights
to a fair trial and of defence in criminal proceedings.

- To make the lives of citizens and businesses easier and safer, DG JUST is
working on the modernisation of insolvency, company and contract laws, fair
market conditions for consumers, the participation of women in the labour
market, social inclusion of vulnerable groups, including Roma, mutual recognition
and enforcement of judicial decisions, and the fight against money laundering
and fraud against EU financial interests, in particular through the establishment
of a European Public Prosecutor Office.

DG JUST's mission is directly linked to four of the Commission priorities: an area of

justice and fundamental rights based on mutual trust, a deeper and fairer internal
market, a connected digital single market and a Union of democratic change. It also
contributes to other priority areas such as a deeper and fairer EMU, a new boost for
jobs, growth and investment, and a more resilient Energy Union.

The different strands of DG JUST activities are interrelated. For example, seven
units from four directorates contribute in a coordinated manner to the European
Semester by providing country-specific and comparative expertise on the
effectiveness of national justice systems, the insolvency framework, the labour
market participation of women, Roma integration, company law and consumer
market conditions.

DG JUST's activities on legal enforcement are particularly important. DG JUST is

responsible for the implementation of an important number of EU legal
instruments. All directorates deal with infringements proceedings and complaints.
In 2017, the following new instruments will be applicable:

1) Regulation establishing a European Account Preservation Order (655/2014);

2) Regulation on promoting the free movement of citizens by simplifying the

requirements for presenting certain public documents (2016/1191);

3) Directive regarding the European Investigation Order in criminal matters

(2014/41/EU);

4) Regulation on information accompanying transfers of funds (2015/847);

5) Regulation on insolvency proceedings (2015/848);

6) Directive on the prevention of the use of the financial system for the purposes of
money laundering or terrorist financing (2015/849);
7) Regulation establishing a European Small Claims Procedure (2015/2421) and
regulation creating a European order for payment procedure (1896/2006).

In addition to ensuring the correct implementation of EU laws under its

responsibility, DG JUST also has a particular responsibility for improving the
enforcement and remedy capacities in Member States and to ensure adequate
cross-border and EU-level cooperation. This includes, in particular, DG JUST's work
on the effectiveness and efficiency of national justice systems and consumer law
enforcement, support for the work of data protection authorities, equality bodies,
human rights institutions and ADR bodies, and tools such as online dispute
resolution to facilitate access to redress for consumers.

DG JUST's output also includes monitoring reports, comparative information tools,

country specific recommendations, support for judicial networks and NGOs through
programmes, the monitoring of three agencies, support for judicial training,
awareness-raising activities, and mainstreaming of fundamental rights, equality
and consumers in other EU policy areas.

PART 1. MAIN OUTPUTS FOR THE YEAR

This management plan covers the activities of DG Justice and Consumers for 2017,
a year of intense political delivery and stepped-up implementation. It sets out the
policy ambitions for the year and DG JUST's contribution to the achievement of the
Commission priorities, in particular a connected digital single market, a deeper and
fairer internal market with a strengthened industrial base, an area of justice and
fundamental rights based on mutual trust and a Union of democratic change. It
also describes DG JUST's operational activities and how we take account of
resources at our disposal: people, budgets, IT infrastructure. Moreover, it sets out
our work on communication and better regulation.

General Objective “A Connected Digital Single

Market"
Specific objectives:

Highest level of protection of privacy and personal data

The negotiations of the data protection package, composed of the General Data
Protection Regulation and the Police Directive, were concluded in May 2016. The
General Data Protection Regulation entered into force on 24 May 2016 and shall
apply from 25 May 2018. It will modernise and strengthen EU data protection and
make the fundamental right of data protection more effective. At the same time, it
will put an end to the current patchwork implementation of EU data protection law,
giving business and public administrations a simplified, directly applicable
regulatory framework.

DG JUST will use the transition period to work with Member States, with the data
protection authorities, as well as with businesses and civil society, to ensure that
the rules are well understood and that they will be applied in a uniform way.
Member States must examine their existing laws and assess what must be
repealed, maintained, amended or introduced.

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In order to avoid that different standards of data protection apply inside and
outside the EU institutions, in 2017 DG JUST will draft a Commission proposal for
amended data protection rules for EU institutions, bodies, offices and agencies
(Regulation 45/2001), to bring it into line with the General Data Protection
Regulation.

Increased share of businesses and consumers engaging in online trade

cross-border, enhanced consumer and business confidence in buying and
selling online, as well as in accessing and making use of digital content

During 2017 DG JUST will work to advance the negotiations on the proposals for
two Directives, covering: (i) fully harmonised rules on conformity and remedies for
digital content (music, video, games etc.) and (ii) fully harmonised rules on
conformity and remedies for online and other distance sales of goods. These
proposals aim to do away with varying national legislation in the area of key
mandatory consumer contract law rules that have been identified as obstacles to
cross-border trade.

Following on the Communication on Digitising European industry (COM(2016)180

final) DG JUST will cooperate with other DGs, in particular CNECT and GROW, to
develop the main principles guiding a possible EU framework in the emerging areas
of data access and re-use rules and to explore the legal frameworks for
autonomous systems and IoT applications, in particular safety and liability rules. In
this context DG JUST will in particular analyse the legal challenges related to the
contractual transfer of/access to data and to liability in the context of the Internet
of Things.

During 2017 DG JUST will work to advance the negotiations on a proposal to

update and modernise the Consumer Protection Cooperation Regulation (CPC
Regulation 2006/2004). The objective is to strengthen the current cooperation
framework to make it more effective for online markets and to tackle malpractices
spreading across the EU in a simultaneous manner, affecting many consumers at
the same time. More equal enforcement of consumer legislation across the EU will
boost confidence in cross-border trade both for consumers and traders and will
permit a level playing field for businesses operating across borders. DG JUST will
continue using the existing CPC Regulation to develop coordinated enforcement
actions with the Member States so as to address illegal market behaviour infringing
consumer legislation.

Work with national authorities will also continue on: the screening of websites
("sweeps") to check the correct implementation of consumer legislation, the
monitoring of the implementation of the 2015 coordinated action on car rental and
frequent online issues such as unwanted subscriptions, or unfair contract terms.
The grants to be awarded to CPC authorities aim at strengthening cross-border
enforcement capacities in the Member States and at preparing action for the
modernisation of the functioning of the CPC regulation. They will notably bring
improvements of the efficiency of the CPC network when it comes to alert
gathering and sharing of enforcement plans and prioritisation, work with
representatives of various stakeholder groups such as other concerned authorities,
trade and consumer associations. Moreover, to tackle effectively infringements in
e-commerce, more investment in e-enforcement capacities in the Member States is
needed (such as for internet investigation laboratories).
General Objective “A Deeper and Fairer Internal
Market with a Strengthened Industrial Base"
Specific objectives:

Empowered energy consumers and enhanced competition through

improved and comparable information on billing and offers, and improved
tools for comparison and switching. A coherent framework to protect and
incentivise consumers to opt for smarter consumption modes and self
generation.

DG JUST will work with DG ENER on the Clean Energy for All Europeans Package1 to
provide evidence (including by means of studies on residential prosumers and on
billing), policy input and to reach out to consumer stakeholders in order to support
the upcoming negotiations with the Parliament and Council and the subsequent
implementation of the Package. The Package includes legislative proposals, as well
as actions on:

 Energy efficiency and energy performance of buildings;

 Renewables and bio-energy;
 Wholesale and retail electricity market design;
 A new governance system for the Energy Union;
 Energy efficient and more durable products (ecodesign/energy labelling).

Moreover, as recognised in the Clean Energy for All Europeans Package, many
consumers pay too much for their bills2 and are not aware of the possibility to
switch providers or how to save energy by improving the energy efficiency of their
homes and changing their energy consumption behaviour. Awareness of the issue
of energy poverty is now widespread at EU level and there is a clear mandate to
take more concrete action to alleviate it.

Furthermore, DG JUST will also continue to cooperate with other Commission

services (DG ENV, GROW, CLIMA, MOVE, JRC, DEVCO etc.) on Sustainable
Consumption/Green Economy initiatives planned in 2017, for example in the
context of the EU Action Plan on the Circular Economy or in specific sectors such as
transport (Low-Emission Mobility Strategy).

Consolidated and improved consumer rights in the internal market

Relevant and timely consumer evidence to inform key policy actions will be
developed for the REFIT Fitness Check of EU consumer and marketing law. In
addition, DG JUST will analyse areas such as marketing through social media,

1
https://ec.europa.eu/energy/en/news/commission-proposes-new-rules-consumer-centred-clean-energy-
transition
2
According to the Energy Prices and Costs in Europe report published in the Clean Energy for All
Europeans Package, the share of total expenditure on energy products is inversely proportional with
income; poorer-income households spend approx. 8% on energy products while high-income
households spend approx. 4%

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transparency of online platforms and personalised pricing and offers online. This
evidence will also inform enforcement activities.

The Fitness Check on EU consumer and marketing law aims at identifying excessive
regulatory burdens, overlaps, gaps, inconsistencies and obsolete measures which
may have appeared over time, as well as the cumulative impact of the relevant
instruments. It explores ways to improve the application of the current EU
legislation, and its results will determine whether there is a need for further
legislative action at EU level taking into account, in particular, legal "grey zone"
areas such as the collaborative economy or the need for more effective contractual
remedies for victims of misleading marketing. The data gathering and consultations
with stakeholders will continue in 2017, leading to the adoption of a Report in the
first half of 2017. In parallel, DG JUST is preparing the legally required evaluation
report on the implementation of the Consumer Rights Directive 2011/83/EU which
will be adopted at the same time. As mentioned in the Commission Work
Programme 2017, the Fitness Check will be followed up by an assessment on how
to modernise the current EU consumer law acquis, including a possible legislative
proposal.

In the first half of 2017, the Database on the Unfair Commercial Practices Directive
and the Consumer Law Compendium will be updated and merged in a new
Consumer Law Database which will become part of the e-Justice Portal in order to
disseminate knowledge about EU and national rules, case-law and administrative
practice in the field of consumer law. In 2017, the EU pilot project (sponsored by
the European Parliament) on training SMEs in the digital age in the field of
consumer law will deliver first training materials.

Throughout 2017, the Commission will assist Member States in the transposition of
the Directive 2015/2302/EU on package travel and linked travel arrangements by
means of workshops for national experts and supporting documents. In parallel,
the Commission will seek a negotiation authorisation from the Council for possible
EU accession to the Convention on the protection of tourists and tourism service
providers which the UNWTO (United Nations World Tourism Organisation) aims to
adopt at its General Assembly in September 2017. Together with the Member
States that are parties to the UNWTO, the Commission aims that the international
rules are largely inspired by the EU rules on package travel.

DG JUST will also provide input to the various initiatives planned in the area of
transport and passenger rights, including notably the Revision of Regulation
1371/2007 on rail passengers’ rights and obligations and the evaluation of
Regulation 1008/2008 on common rules for the operation of air services in the
Community.

Data from the Consumer Scoreboards and relevant studies will inform the Annual
Growth Survey and Country Reports under the European Semester, in areas such
as e-commerce, telecoms, energy, financial services.

In the field of financial services, which rank among the worst performing markets
for consumers according to the Consumer Markets Scoreboard, DG JUST will work
with DG FISMA to ensure that consumer interests are taken into account, notably in
initiatives to be adopted based on the results of the Green Paper on retail financial
services. In particular, the work with national authorities within the CPC network on
drafting common principles on creditworthiness assessment will be relevant.

The implementation of the Directive on Payment Accounts in 2016 provided all EU

consumers with a right to open a basic bank account and a simple and quick
procedure for switching bank accounts. In the future the transparency and
comparability of fees will also be enhanced. DG JUST will work on the Regulatory
Technical Standards and Implementing Technical Standards relating to the
transparency chapter of the Directive on the basis of drafts to be prepared by the
European Banking Authority by April 2017.

In order to enhance the consumer rights and put them at the centre of the internal
market DG JUST will continue to secure the engagement of the consumer
organisations. DG JUST will support EU level and national consumer organisations
via the consumer capacity building, education and awareness raising activities,
empowering and enabling actions.

Consolidated and enhanced product safety through effective market

surveillance in the Union

Ensuring that products are safe is a basic objective and a critical challenge. Our
policy supports a coordinated and coherent approach to safety across the EU and a
high degree of market surveillance: unsafe products have no place on the EU
market.

DG JUST will cooperate with DG GROW to develop a comprehensive set of actions

to further enhance efforts to keep non-compliant and unsafe products from the EU
market, notably by strengthening market surveillance, as set out in the Single
Market Strategy. In this context, DG JUST and DG GROW will jointly issue guidance
for market surveillance authorities to ensure effective enforcement of safety rules
regarding products sold online.

As part of the Single Market Strategy, the Commission is currently working on a

comprehensive set of actions to strengthen enforcement and compliance in the
single market for products. In particular, in 2017 the Commission wants to further
boost the use and impact of product safety alerts and make the EU's rapid alert
system faster and even more efficient.

As a big share of dangerous consumer products originate in third countries, DG

JUST will step up international cooperation, notably with the US and China. Given
that China's product safety system is undergoing certain changes at the moment,
DG JUST will co-operate to improve the safety of consumer products with the
competent Chinese authority.

Easier resolution of disputes and recovery of claims, including across

borders, for consumers and individuals

The revised Small Claims Regulation allows citizens and companies to recover
claims of a small amount on the basis of a uniform procedure throughout the EU.
The revision extends the scope of the procedure to the claims of a value up to EUR
5,000, promotes electronic service of documents and modernises the procedure
enhancing use of distance means of communication for the purpose of conducting

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hearings and taking evidence. This should make the European Small Claims
Procedure a faster and cheaper tool for the recovery of claims by consumers and
SME's. The Regulation will enter into application on 14 July 2017. Before entry into
application a delegated act on its implementation must be adopted.

In 2017 DG JUST will prepare an evaluation of the 2013 Recommendation on

Collective Redress.

In 2017 DG JUST will also continue to support the ODR platform, an EU-wide
platform to facilitate the out of court resolution of contractual disputes between EU
consumers and traders over domestic and cross-border purchases made online. In
particular, DG JUST will further raise the awareness of consumers and traders
about the platform, will monitor the implementation of the ADR & ODR legislation in
the Member States and assist ADR entities develop sectorial networks to facilitate
their cross border networking. DG JUST will produce a first report on the
functioning of the ODR platform.

The European Consumer Centres will continue to assist consumers who want to
take advantage of the Single market when travelling to other EU countries or
making online cross border purchases. In 2017, they will notably contribute to raise
awareness on ADR/ODR systems.

Less differences between national insolvency regimes with the aim of

increasing recovery rates and reducing time and costs of insolvency
proceedings; and giving honest but bankrupt individuals a second chance
in a reasonable time frame

Negotiations on a legislative proposal on preventive restructuring and second

chance frameworks, relating to business insolvency will start early 2017. The
objective of the Commission initiative is to offer to businesses an effective
restructuring framework and give bankrupt, but honest entrepreneurs a second
chance by discharging their debts in a reasonable time period. The legislative
proposal sets minimum standards focusing on specific aspects of insolvency based
on broad common principles. It covers early restructuring proceedings and second
chance issues, some procedural aspects of formal insolvency proceedings as well as
measures aimed at reducing the length and costs of all types of insolvency
proceedings.

More legal certainty for commercial and financial transactions in the

internal market (e.g. regarding the assignment of claims)

The law applicable to the assignment of claims is important for the functioning of
financial markets, in particular to ensure legal certainty of financial transactions
where claims are transferred or used as collateral.

Given the close relationship between the conflict-of-law rules concerning

insolvency, securities and financial claims DG JUST will co-ordinate the work on the
assignment of claims with the work on securities ownership led by DG FISMA. A
joint public consultation covering both the area of assignment of claims and
securities ownership will be launched in spring 2017 in order to prepare a
legislative initiative by the end of the year.
Better business environment for investors, stakeholders and companies in
the EU, in particular SMEs, more development/integration of the European
capital markets by developing efficient EU rules concerning the formation,
operation and transformation of companies and on the relationship
between a company's management, board, shareholders and other
stakeholders

As part of the Commission Work Programme 2017, DG JUST will prepare a

company law initiative to facilitate the use of digital technologies throughout a
company's lifecycle and cross-border mergers and divisions. This initiative aims to
reduce the high costs companies face in cross-border situations and to provide
legal certainty for all stakeholders involved. The initiative's focus is on setting out
EU-wide procedures, with appropriate safeguards, for cross-border mobility of
companies, like mergers, divisions and cross-border transfer of registered offices,
and an "end-to-end" online cross-border registration of companies. It also intends
to further streamline and provide digital solutions for filing and disclosure of
company information, including access to it at EU level, and to remove obstacles in
relation to cross-border mergers.

This company law package will also contain a proposal laying down efficient
conflict-of-law to support the cross-border operation of companies. This initiative
will determine which law applies to the formation, internal functioning and
operations of companies. The substantive law and private international law parts of
the company law package are complementary.

The proposal on the revision of the shareholder rights directive (tackling corporate
governance shortcomings relating to listed companies and their boards,
shareholders, intermediaries and proxy advisers) is in negotiations with a view to
formal adoption in early 2017. DG JUST will prepare necessary implementing acts
in the course of 2017.

The interconnection of business registers under Directive 2012/17/EU will allow

access via the European e-Justice portal to certain information on companies and
ensure that all EU business registers can communicate with each other
electronically in a safe and secure way. To this end, DG JUST will continue very
close cooperation with the Member States in 2017.

A proposal for amendments to the Capital Requirements Directive (CRD IV) and
Regulation (CRR), relating inter alia to revision of the remuneration rules and other
governance rules in order to take into account proportionality considerations, will
be examined by the co-legislators in 2017. DG JUST participates in the
negotiations.

In 2017 DG JUST will also follow up the public consultation on long-term and
sustainable investment (carried out in 2016) to assess how investors integrate
long-term factors, such as environmental, social and governance issues, into
investment decisions. This contributes to the strategy on sustainable finance,
announced in the 2017 Commission Work programme, to be developed with the
support of a high-level expert group.

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General Objective “An Area of Justice and
Fundamental Rights Based on Mutual Trust”
Specific objectives:

More effective national justice systems

Effective national justice systems are key for upholding rule of law, enforcing
Union's law and creating the necessary investment and business friendly
environment which contributes to economic growth. For this reason, the
Commission encourages Member States to improve the quality, independence and
efficiency of their national justice systems. In 2017, DG JUST will continue to
develop the EU justice Scoreboard which presents every year a comparative
overview of the effectiveness of Member States' justice systems. DG JUST will also
continue to closely monitor justice reforms, in particular in 14 Member States which
are facing particular challenges in this area. DG JUST provides individual country
assessments on shortcomings and improvements which are reflected in the
European Semester Country Reports and in country specific recommendations
(CSR). DG JUST will also ensure that European Structural and Investment Funds
support justice reforms in Member States.

Better EU financial markets with a sound framework to combat money

laundering and terrorist financing

The proposal to amend the 4th Anti Money Laundering Directive 2015/849 is in the
legislative negotiations with a view to formal adoption in early 2017. Council
Conclusions already point towards a short transposition period, which is expected
to be still in 2017. The Commission will have to assess the correct transposition of
this legislative instrument into national law.

As part of the implementation of Directive 2015/849, the Commission needs to

issue a report on supranational risk assessment. The Commission will also have to
adopt Regulatory Technical Standards (RTS) on additional measures in non-
equivalent third countries and on the appointment of central contact points by mid-
2017. The statistical collection foreseen in Directive 2015/849 will also be carried
out in 2017.

Furthermore, the Commission will reinforce the cooperation between Financial

Intelligence Units following the provisions of the Action Plan for strengthening the
fight against terrorist financing of February 2016.

In line with the 4th Anti-Money Laundering Directive, the list of high-risk third
countries with strategic deficiencies in the area of anti-money laundering or
countering terrorist financing will be reviewed at least three times in 2017 based on
latest available information sources to reflect progress made by those countries or
new threats.

The Action Plan for strengthening the fight against terrorist financing of February
2016 provides that "The European Commission will engage with the Egmont Group
of FIUs (financial intelligence units) in order to foster international cooperation in
the field". The Commission will adopt a Decision to authorise its participation as an
Observer to the Egmont Group in December 2016.
Finally, the Commission will adopt the necessary measures to enable the effective
implementation of the Funds Transfer Regulation (Regulation 2016/847). It will
have to issue a report on sanctions and monitoring and compliance measures based
on article 22 of this regulation. It will also have to adopt the necessary
Implementing Decision regarding article 355 TFEU countries.

In 2017 the Commission will start assessing the correct transposition of the
Members States measures concerning the Market Abuse Directive 2014/57/EU

Enhanced rights deriving from the citizenship of the Union

Enabling people to exercise their rights as EU citizens will help to enhance trust and
confidence in the EU. Enforcement of free movement rights – and tackling abuse of
those rights – will enable Member States and citizens to draw the full social and
economic benefits of free movement. Effective coordination and cooperation
measures among the Member States granting consular protection to unrepresented
EU citizens will reinforce the sense of identity attached to the EU citizenship.

EU citizenship should be an important element of the White Paper setting out a

vision for the future of the European Union to be presented in March 2017.

In 2017, DG JUST will follow up on the Citizenship Report by an EU wide

information awareness raising campaign on EU citizenship rights, including consular
protection and electoral rights ahead of the 2019 European elections. DG JUST will
also launch a study to analyse national schemes granting EU citizenship to
investors in the context of safeguarding the essence of EU citizenship and its
inherent values.

National authorities give effect to EU citizens' rights on the ground. Providing

national authorities with training contributes to the effective exercise of citizens'
rights. In this context, the use of the e-training tool for national administrations
"Welcoming EU citizens – an e-training on EU rules on free movement" will be
monitored and improved, where necessary.

DG JUST will also provide assistance to the Member States in the transposition of
Directive 2015/637 (Consular Protection). Moreover, DG JUST will assess how to
modernise the current rules on emergency travel documents (Decision
96/409/CFSP) for unrepresented EU citizens.

DG JUST will also finalise the study on EU policy options to improve the security of
identity cards and residence documents of EU citizens residing in another Member
State and of their non-EU family members. DG JUST will assess the next steps,
options and their impacts in view of a possible legislative initiative.

Enhanced rights enshrined in the EU Charter of Fundamental Rights,

including the rights of the child

The Commission will continue to mainstream the Charter of Fundamental Rights in

all EU actions. The annual report on the application of the EU Charter of
Fundamental Rights will continue to be the monitoring tool to measure
mainstreaming of the Charter. In addition, the Commission has invited the
Fundamental Rights Agency to give visibility to existing fundamental rights reports
in Europe in a one stop shop portal. The Annual Colloquium on Fundamental Rights

12
will bring together all stakeholders to improve cooperation and raise political
engagement for the promotion and protection of fundamental rights in Europe.

In 2017 in particular, DG JUST will work on assessing the need, legal feasibility and
the scope for horizontal or further sectorial action to strengthen the protection of
whistle-blowers in EU law, while fully respecting the principle of subsidiarity. To this
end, it will launch a public consultation and an impact assessment study that will
assess both regulatory and non-regulatory options.

DG JUST will continue to promote the protection of the rights of the child, both
inside the Commission and with external stakeholders with a main focus on
strengthening child protection systems. The situation of children in migration will
require continued specific efforts in 2017, following on from the outcome of the
2016 Forum on rights of the child.

DG JUST will continue on behalf of the Commission the dialogue with churches,
religious associations or communities and philosophical and non-confessional
organizations, under Article 17 TFEU.

DG JUST will prepare new proposals on the acceptance of accession to the 1980
Hague Convention on International Child Abduction of several third countries in
2017 to address the "backlog" of old accessions before the Court opinion 1/13.

A respected Rule of Law in the EU with any systemic threats addressed

The rule of law is one of the fundamental values upon which the European Union is
based and the Commission adopted in 2014 an EU Rule of Law Framework to
address systemic threats to the rule of law in any of the EU’s Member States. In
2017 DG JUST will continue to monitor developments related to the Rule of Law in
certain Member States. DG JUST will in particular continue to monitor the situation
regarding the rule of law in Poland which is currently subject to the EU Rule of Law
Framework. DG JUST will also promote the rule of law in EU, in particular in the
context of the follow-up to the EP Resolution on a new mechanism on rule of law,
democracy and fundamental rights and of the Council Rule of Law dialogue.

A more developed European area of Justice with more judicial cooperation

in civil and criminal matters

Regarding judicial cooperation in criminal matters, negotiations on the proposal on

strengthening the mutual recognition of confiscation and freezing orders to allow
Member States to freeze and confiscate criminal assets more effectively in cross-
border cases and thereby making sure that crime does not pay will start in 2017.

The Commission is also working on the follow-up of the 9 June 2016 Council
conclusions on improving criminal justice in cyberspace. Law enforcement and
judicial authorities need to obtain electronic evidence for their investigations, which
is increasingly often stored or processed by private sector service providers that
are located in another country than the investigating authority. The Commission
will present solutions which aim to streamline mutual legal assistance proceedings,
enhance direct cooperation with service providers and review rules on enforcement
of jurisdiction in cyberspace.
In 2017 DG JUST will focus on assisting Member States with the implementation of
the "Procedural Rights Package" (presumption of innocence, procedural safeguards
for children, legal aid). In the next years DG JUST will focus on assisting Member
States with the implementation and to monitor the transposition of the directives
into national legislation.

With over 10 000 applications per year, the European Arrest Warrant (EAW) is the
most successful EU instrument in criminal matters, but its application still raises
issues. In 2017 the Commission will publish a Handbook for Practitioners and focus
on monitoring the correctness of application of the Framework Decision in Member
States and will continue contributing to the case-law of the CJEU by providing its
opinions on preliminary ruling cases.

Regarding victims' rights, the EU has adopted an important body of legislation,

including the 2012 Victims' Rights Directive, the 2011 legislation on protection
orders in criminal and civil matters and 2004 Compensation Directive. All of these
acts are now applicable in Member States. In 2017 the Commission will focus on
monitoring their transposition and implementation and by assisting Member States
in the implementation and application of the EU rules. In addition DG JUST will
continue mainstreaming of victims' rights by ensuring the rights of specific groups
of victims (victims of domestic violence, hate crime, cyber-crime or terrorism). In
this regard, in 2017 DG JUST will notably contribute – in collaboration with DG
HOME - to assisting Member States in the correct implementation of the Counter-
terrorism Directive, which includes several provisions on protection, assistance and
support to victims of terrorism.

Improving prison conditions has become a political priority also at EU level because
they affect the efficient operation of EU mutual recognition instruments such as the
EAW, and because of the danger of radicalisation in prisons. Poor detention
conditions in many Member States are mostly the result of prison overcrowding and
a high proportion of pre-trial detainees. Alternatives to detention are not used
sufficiently or even do not exist in some Member States. In 2017 the Commission
will enhance its cooperation with the Council of Europe by the creation of an EU
network of national prison monitoring bodies and continuing its work on pre-trial
detention.

On improvement of the Electronic Criminal Records Information System (ECRIS)

with regard to third country nationals (TCN), the Council expects the Commission
to complement the draft directive proposed in January 2016 with a regulation
allowing for a central management of ECRIS-TCN. DG JUST is preparing a new
proposal that will also take account of the results of the High Level Expert Group on
information systems and interoperability expected in the first half of 2017. Internal
discussions on the best way forward are still going on.

DG JUST will take stock of the progress made in the training of judges and legal
practitioners since the adoption of the Communication on judicial training in 2011,
with the aim of developing a new strategy for the period beyond 2020. In the area
of e-Justice, DG JUST will continue towards making the European e-Justice Portal a
one-stop shop for information on European justice and access to judicial procedures
in the Member States, and start the preparation of a new Strategy for e-Justice for
the period 2019-2025.

14
The legislative negotiations on the proposal to revise the Brussels IIa Regulation
which is the cornerstone of international family law in the EU will continue
throughout 2017. This Regulation establishes uniform jurisdiction rules for divorce,
separation and the annulment of marriage as well as for disputes about parental
responsibility in a cross-border context. The review aims at simplifying the
procedures in the area of parental responsibility by reducing delays relating to the
return of the child, the placement decisions, cooperation between the Central
Authorities and eliminate unnecessary delays and costs related to the exequatur
requirement.

Implementation work on two regulations in the area of family covering matrimonial

property regimes (MPR) and property consequences of registered partnerships (RP)
will start in 2017.

Implementation work on the Public Documents Regulation will start in 2017. The
Regulation simplifies the administrative formalities required for the acceptance in
one Member State of a public document issued in another Member State and cuts
costs, thus facilitating free movement of citizens and companies in the Union.

The Commission will report on the application of the Regulation on the taking of
evidence in civil or commercial matters in 2017. The report will assess the practical
operation of the Regulation and evaluate its relevance and needs for improvements
in the changed environment, where the use of electronic distance means of
communication in the field of justice rapidly increased.

DG JUST will pursue the EU external policies to ensure due protection of citizens
and companies at the international level. In particular, DG JUST is involved in
negotiations of several international instruments aimed at support international
trade and investment, such as the world-wide recognition and enforcement of
judgments (at the Hague Conference of Private International Law) and the world-
wide enforcement of mediated settlement agreements (in Uncitral). These
negotiations will be at full speed in 2017.

A well-functioning European Judicial Network in civil and commercial

matters with adequate resources

The Network is a core tool for the effective implementation of the Union acquis in
the area of judicial cooperation in civil and commercial matters. The Network has
provided substantial support to efficient judicial cooperation between Member
States in civil and commercial matters and the full participation of its members is
an integral part of the day to day implementation of the Union acquis in civil justice
matters. The Commission concluded that no legislative intervention is needed;
however, the operation of the Network may be improved. In 2017 the focus will be
on improving the operations through the development of an electronic
communication and registration tool within the Network and gathering of data on
the operation of the civil justice instruments.

Less discrimination on the grounds of sex, racial or ethnic origin, religion

or belief, disability, age or sexual orientation and more Roma integration

Discrimination has no place in the Union. The EU policies to fight discrimination will
continue to include improving knowledge of discrimination by raising awareness
among the population of their rights and obligations and the benefits of diversity,
as well as, support for intermediary actors such as NGOs, social partners and
equality bodies to improve their capacity to combat discrimination. The Commission
will provide support to Member States to develop national policies and legislation
combatting discrimination on all grounds through the work of the High Level Group
on Non-Discrimination, Equality and Diversity.

DG JUST will continue to work towards the adoption of the Equal Treatment
Directive, to ensure that discrimination on the grounds of religion or belief, age,
disability and sexual orientation is prohibited in the same way is it is on grounds of
sex and race or ethnic origin.

The Commission and the Member States will pursue the implementation of the
2011 EU framework for National Roma Integration Strategies up to 2020 as well as
of the 2013 Council Recommendation on effective Roma integration measures in
the Member states. A mid-term assessment of the Roma framework will be carried
out in 2017. This will also aim to develop a longer term view on developing a post-
2020 strategic approach to Roma integration.

The Commission will continue to have bilateral dialogues with the relevant
authorities of some Member States regarding the implementation of their strategies
Furthermore, DG JUST will continue to support National Roma Contact Platforms.

The Commission has stepped up efforts to ensure the correct application of anti-
discrimination legislation towards Roma in EU Member States and has launched
infringement procedures due to discrimination of Roma children in education.
Further cases concerning discrimination of Roma both in education and in housing
are currently being assessed.

As far as sex discrimination is concerned, the Commission will continue to monitor

and enforce the implementation of the EU acquis on sex equality, including
regarding the transposition of Directives 2010/18 on parental leave, 2006/54 on
sex equality in employment, 2004/113 on sex equality in access to goods and
services, 92/85 on maternity leave and 79/7 on equal treatment between men and
women in social security, as well as monitoring the follow-up to the Pay
Transparency Recommendation3.

Less racism, xenophobia, homophobia, AntiSemitism, anti-Muslim hatred

and other related forms of intolerance

In 2017 DG JUST will continue to step up monitoring and enforcement of EU rules

to combat racism and xenophobia in the Member States by means of criminal law.
Particular priority will also be put on monitoring the progress of the Code of
Conduct on countering illegal hate speech online and to step up cooperation with IT
companies, civil society and member States in the High Level group on racism and
xenophobia on promoting counter and alternative narratives, as well as fostering
transparency.

3
Commission Recommendation of 7.3.2014 on strengthening the principle of equal pay between men and
women through transparency, C(2014) 1405 final.

16
The High Level group on racism, xenophobia and all other forms of intolerance will
be used as a platform for the drafting of best practice guidance to accompany the
practical implementation of the EU rules on the ground by member States. Work on
data collection and incidents recording will also continue. The Commission will also
devote specific efforts to preventing and countering all forms of racism, xenophobia
and intolerance (for instance homophobia and transphobia; antigypsism,
afrophobia, etc.)

Via the work of its dedicated Coordinators on respectively combating anti-Muslim

hatred and on combating Antisemitism, the Commission will continue to address
these two phenomena in close cooperation with the respective communities and
organisations.

More diversity in the workplace

In order to complement existing EU legislation on diversity and antidiscrimination

at the workplace (such as the Employment Equality Directive, the Racial Equality
Directive or the Directive on disclosure of non-financial and diversity
information), DG JUST will continue promoting diversity in the workplace through
inter alia, the EU Platform of Diversity Charters.

More support for EU Member States in key LGBTI-related areas and

improved social acceptance

The Commission has started the implementation of the 'List of Actions to advance
LGBTI Equality' published at the end of 2015 by launching an EU-campaign in this
area. Further actions, including activities to support national policies and legislation
targeting this group in the areas of non-discrimination, hate crime and hate speech,
education and health will be carried out.

No gender-based violence and more victim support

In 2017 negotiations on the Proposals for Council Decisions on the EU accession to

the Council of Europe Convention on Preventing and Combating Violence against
Women and Domestic Violence, the so-called Istanbul Convention will be continued.

The Commission will continue to enforce the Victim's rights Directive and laws on
European protection orders, in particular to ensure access to protection and support
for those exposed to gender-based violence.

2017 will be dedicated to focused actions to combat violence against women. These
actions will support and engage Member States, NGOs and professionals in
combatting violence against women.

DG JUST in cooperation with ESTAT, will improve the availability, quality and
reliability of data on gender-based violence, including in collaboration with EIGE
and FRA.

DG JUST will continue to implement the measures set out in the Communication
Towards the elimination of Female Genital Mutilation. The International Day of Zero
Tolerance for Female Genital Mutilation and the International Day for the
Elimination of Violence against Women will be marked with appropriate activities.
More safeguarding of the fundamental right to data protection in our
external relations

DG JUST will work on negotiations on the modernisation of Council of Europe

Convention for the protection of individuals with regard to automatic processing of
personal data ("Convention 108") and the conditions and modalities of accession of
the European Union to the modernised Convention. The modernised Convention
108 will ensure a high level of protection of fundamental rights and freedoms with
respect to the processing of personal data and guarantee the consistency of
Convention 108 with the EU data protection acquis, duly taking into account the
on-going reform of the EU data protection legislation, since all twenty-eight EU
Member States are Parties to the Convention 108.

DG JUST will intensify its work with international partners, at bilateral and
multilateral level, on enabling data flows for while ensuring a high level of
protection. This concerns data flows for both commercial and law enforcement
purposes. The Commission intends to make use of the various instruments for
international transfers as provided for in the GDPR and "Police Directive", including
the possible adoption of adequacy decisions.

An adequate protection of EU citizens' personal data by US government

and agencies

In 2017 the Commission will work with US authorities and national data protection
authorities to ensure the full implementation of the Privacy Shield and prepare the
first annual review.

The EU-U.S. data protection agreement in the police and criminal justice areas
("Umbrella Agreement") was concluded in December 2016. The adoption by the US
of the Judicial Redress Act, allowing EU citizens to seek judicial enforcement of their
privacy rights, was an important pre-requisite for the finalisation of the
negotiations and the Parties agreed that the exchange of formal notifications
triggering the agreement's entry into force would only be carried out once the US
Attorney-General has made all necessary designations (of the EU/MS as "covered
countries" and all the relevant US law enforcement agencies) under that Act. At the
time of conclusion, it was expected that this would still happen under the Obama
Administration. Once in force, this agreement will guarantee a high level of
protection of all personal data when transferred between law enforcement
authorities across the Atlantic.

Common data protection rules within the European Union in place

The negotiations of the "Police Directive" were concluded in May 2016 as part of
the data protection package. The Police Directive entered into force on 5 May 2016
and EU Member States have to transpose it into their national law by 6 May 2018.
It will ensure that the data of victims, witnesses, and suspects of crimes, are duly
protected in the context of a criminal investigation or a law enforcement action. At
the same time more harmonised laws will also facilitate cross-border cooperation of
police or prosecutors to combat crime and terrorism more effectively across
Europe.

18
DG JUST's focus in this two-year transition period will be to work with Member
States, with the data protections authorities as well as with businesses and civil
society to ensure that the rules are well understood and that they will be applied in
a uniform way.

A reduced gender pay gap

DG JUST will work to tackle the gender pay gap and gender pension gaps, working
closely with Member States to address the full range of its causes.

Key actions for this objective include: support for Member States’ efforts to address
the root causes of the gender pay and pension gaps, including through funding
opportunities; issuing country-specific recommendations in the European Semester
as appropriate; cooperating with equality bodies and supporting companies in their
efforts to ensure equal pay; continuing to mark European Equal Pay Day with
Europe-wide information activities and citizen outreach.

More equality between women and men in decision-making

DG JUST will continue to work on the pending proposal for a Directive on Gender
Balance on Company Boards. DG JUST will continue to monitor progress towards
gender equality in decision-making and to collect and disseminate further data on
the representation of women and men in high decision-making positions.

Increased availability of childcare services

The most recent Annual Growth Survey confirmed that the equality policy
objectives remain relevant for the European Semester exercise: the AGS text
mentions the social investment in childcare and care facilities. A continuous
monitoring and support for Member States in attaining the Barcelona targets on
childcare is required. In the context of the 2017 work-life balance package, DG
JUST will consider how to make the Barcelona targets more ambitious and reflect
on a more comprehensive approach covering, for instance, care of other
dependants, accessibility and quality.

Improved work-life balance for working parents and caregivers

The Commission will adopt a package of new legislative and non-legislative

initiatives to address the challenges of work-life balance for parents and caregivers,
with a view to improving women's participation in the labour market.

The most recent Annual Growth Survey confirmed that the equality policy
objectives remain relevant for the European Semester exercise: the AGS text
mentions the social investment in childcare; gender gap in terms of employment
rate, improving work-life balance, care facilities, leave and flexible working
arrangements as well as non-discriminatory tax system under the part on
"Fostering employment".
General Objective “A Union of Democratic Change”
Specific objective:

Enhanced EU citizens' democratic participation, including through cross-

border information and facilitated participation in the EP and local
elections, and increased legitimacy and accountability of EU decision-
making, including by building on the concept of "lead candidates"

In line with political guidelines to “bring the EU closer to its citizens” and “make it
more democratic” and in particular in the perspective of the 2019 EP elections,
actions to enhance the mobile EU citizens’ political rights and to enhance
democracy in the EU will be implemented.

Looking ahead to the 2019 EP elections, DG JUST will work towards increasing
legitimacy and accountability of EU decision-making and promote best practices
which help citizens vote and stand for EU elections. DG JUST will continue
supporting the proposals put forward by the European Parliament on reforming the
EP electoral procedure.

A number of actions specifically aimed at boosting participation in EP elections will

be carried out. DG JUST will follow up on the study on possibilities for remote
voting such as e-voting. A reflection on the implementation of EU law in local
elections to ensure that EU citizens can effectively exercise their voting rights will
take place in 2017.

DG JUST envisages organising events with OSCE, the EP and the Committee of the
Regions to gather ideas and exchange best practices to boost democratic
participation.

At the same time, DG JUST will work to ensure the full and correct application of
the existing EU rules guaranteeing the electoral rights attached to the status of EU
citizenship.

20
PART 2. MAIN ORGANISATIONAL MANAGEMENT OUTPUTS FOR THE YEAR

A. Human resource management

The HR Modernisation project implemented according to the Communication on

Synergies and Efficiencies of April 2016 makes changes to the way that HR services
are delivered. HR services will be delivered by an Account Management Centre
(AMC) inside DG HR. Each DG will have an HR Business Correspondent, responsible
for defining HR strategy and taking HR decisions, in consultation with the
management of the DG, as well as ensuring that the DG gets the HR service it
needs, in cooperation with the AMC.

DG JUST participated in the first pilot phase of HR Modernisation as from 15 July

2016. DG JUST is supported by AMC 5 which will serve the following group of DGs:
Collège, COMM, EPSC, HOME, IAS, JUST, OLAF, SG, SJ.

As highlighted in its 2016-2020 Strategic Plan (SP), DG JUST promotes a modern

human resource management based on actions regarding female representation in
middle management, internal communication, staff engagement or mobility with an
objective of having a highly-qualified and motivated staff performing in a
supportive and healthy environment. Internal communication actions foster a good
understanding of DG JUST priorities amongst staff, while sustaining engagement
and sense of belonging, facilitating internal mobility and ensuring a smooth flow of
information within the DG.

DG JUST has demonstrated a continued support and commitment to gender

representation. Overall, 53% of managers in DG JUST are women and at senior
management level, the situation of the DG is 57% (both well above the
Commission averages respectively 32 and 30%). At middle management level, the
female representation rate was 52% on the 1st of August 2016. Taking into
account the target of 50% assigned to DG JUST, it should be emphasized that DG
JUST has already exceeded its 2019 target. With those results, DG JUST
demonstrates its will to lead by example in the area of gender equality which is
directly under its mandate. The annual organisation of specific actions on 8 March
for International Women's Day is another concrete example of the commitment of
DG JUST in this domain.

The new Talent Management Strategy of the Commission has been translated in
the DG into a 2016 Talent Management Action Plan defining concrete priorities and
specific initiative. These actions aimed to address the output and concerns raised in
the 2014 staff survey which showed that the average satisfaction rate within the
Commission on career and mobility was very low (37% in the Commission) and the
results for DG JUST were even lower (only 32%). To support the development of a
mobility policy in DG JUST, a mobility questionnaire has been proposed to the staff
in order to evaluate the needs and wishes of mobility inside the DG. In the context
of the DG JUST reorganisation in October 2016, colleagues were invited to share
their views on the organisation fitness and on their expectations about their career
prospects via a specific functional mailbox (ShareYourViews). This participative and
inclusive approach allowed to foster staff satisfaction and engagement and helped
to better evaluate the career development needs and the understanding of DG
JUST priorities and challenges amongst staff.
To support an efficient management of human resources and in the specific context
of the reorganisation, DG JUST introduced a "Unit Management Plan" (UMP) as a
complement to the Annual Management Plan. The document gathers, at a Unit
level, all the HR information generally exchanged and discussed on an informal
basis in a more structured presentation, to improve transparency and to better
support decision-making at the level of the Management, either to align staff to
priorities or to adapt the structure of the DG in a context of decreasing resources.

In the context of the increasing workload, DG JUST initiated the organisation of a

Health Day on 14th June 2016. In that context, the Medical Service launched an
anonymous questionnaire to support the creation of better tailor-made health
projects and improve its offer to staff members. On that day, a team of doctors,
nurses and psychosocial team members from the Medical Service visited staff
members in their offices to answer their questions or offer one-to-one confidential
mini-consultations. On a voluntary basis, staff members could attend information
sessions about positive strategies for healthy lifestyle and disease prevention or
participate to activities such as blood pressure testing, body mass composition
measuring.

Objective: The DG deploys effectively its resources in support of the delivery of the
Commission's priorities and core business, has a competent and engaged workforce,
which is driven by an effective and gender-balanced management and which can deploy
its full potential within supportive and healthy working conditions.

Main outputs in 2017:

Output Indicator Target

Female representation in middle management

Monitoring of the evolution of Share of female representation in Maintain or increase the

the management population middle management positions current percentage of 47,8%
by gender and the female female representation in
representation in middle middle management of this
management selection percentage4
processes

Staff engagement

Awareness raising on the role Trainings participation rate and Improvement of the results
of the management in the staff feedback on the question "My manager
identification of the training helps me to identify my
and development needs of training and development
their staff needs?" in the next staff
survey (pm: 34% for DG
JUST in 2016)

Internal talent - Internal or external thematic - At least 1 thematic

management strategy that trainings on DG JUST's core training/internal
ensures current and files, lunchtime seminars by communication offer a
prospective alignment
JUST units on their activities month
between staff competence

4
SP Indicator n°1: Percentage of female representation in middle management

22
and service needs to ensure - Seminars for Newcomers (HR - Seminars for Newcomers
an internal mobility and matters, DG JUST policy (HR matters, DG JUST
engagement of staff matters) policy matters) twice a year
- Breakfast for Heads of Unit to - Breakfast for the Heads of
discuss their role as managers, Unit organised once a
foster best practices and allow a month with a participation
constructive dialogue on rate of at least 50%
difficult situations
- Coaching sessions from
another Director of the DG to
offer the opportunity to the
staff discuss any career
project inside the DG or in
the Commission
Second phase of "JUST Response rate on "JUST Share > 30% of staff
Share Your Views" survey Your Views" survey participation
to gather feed-back of
staff on DG JUST's
reorganisation of
1/10/2016

Staff well-being

Action plan to strengthen Internal offer for well-being > 50% of positive answers
well-being targeted to and fit@work initiatives: on questions related to
DG's staff needs Silence pauses/mindfulness well-being in the next staff
sessions for the staff, survey (pm: 52% for DG
breakfasts for the Heads of JUST in 2016)
Unit, pilates

B. Financial Management: Internal control and Risk management

Internal control is noted in the context of the Commission’s fundamental

budgetary principles and associated with sound financial management. Internal
Control is a process designed to provide reasonable assurance of achieving
objectives. The internal control process will be implemented as corporately defined
by BUDG, SG and OLAF in particular for what the antifraud strategy is concerned.

For what the legality and regularity of payments is concerned, it is ensured

through the controls throughout the management of transactions: negotiations,
contracting, payments etc.

Sound financial management is measured mainly through indicators defined in

the Financial Regulation and reported in the Annual Activity Report such as time-to-
inform, time-to-grant and time-to-pay. Already compliant in the previous years
(i.e. within the deadlines specified in the Financial Regulation), close monitoring will
be ensured in 2017 to keep the same level of performance.
Objective 1: Effective and reliable internal control system giving the necessary
guarantees concerning the legality and the regularity of the underlying
transactions.
Main outputs in 2017:
Output Indicator Target
Ex-post audits of Audit coverage for directly 10 %
directly management management grants
grants
Legality and regularity Error rate – direct Error rate below 2%
of direct management management: grants
expenditure
Error rate – direct
management: procurement Error rate below 2%

Error rate – indirect

management
Error rate below 2%

Objective 2: Effective and reliable internal control system in line with sound
financial management.
Main outputs in 2017:
Output Indicator Target
Correctness of Number of exceptions < 0.1 % of total transactions
transactions following
Ex-ante controls

Efficiency in the Time to inform (Art 128.2 a Respect FR deadlines

transaction processing FR)

Time-to-grant (Art 128.2 b

FR)

Time-to-pay (Art 92 FR)

Appropriateness and iCAT Survey Participation rate 65 % (staff and management)

satisfaction of the ICS
iCAT Survey Satisfaction rate 60 % (expressing good and
above judgement)

Objective 3: Minimisation of the risk of fraud through application of effective

anti-fraud measures, integrated in all activities of the DG, based on the DG's
anti-fraud strategy (AFS) aimed at the prevention, detection and reparation of
fraud.
Main outputs in 2017:
Output Indicator Target
Implementation of % of recommendations 100%
OLAF issued by OLAF
recommendations implemented/closed by DG
JUST within deadlines

24
Anti- fraud strategy Adoption of the updated AFS 2nd quarter 2017
updated on the basis of the updated
methodology provided by
OLAF.

Increased level of anti- Number of participants from 40

fraud awareness the DG in training sessions
on anti-fraud

C. Better Regulation

The main planned outputs linked to the Better Regulation objective in the Strategic
Plan are listed in Part 1 under the relevant specific objective. They are presented in
the tables under the headings “All new initiatives and REFIT initiatives from the
Commission Work Programme” and “other important items".

D. Information management aspects

The Commission adopted a new corporate strategy for data, knowledge and
information management in October 2016. The new strategy establishes a
corporate framework while leaving room for DGs to develop and implement their
own approaches tailored to their unique needs.

DG JUST complies with the document management policies of the Commission. The
local Document Management Officer team verifies the application of the eDomec
rules and helps implement them with the Document Management Correspondents.
DG JUST uses exclusively BASIS for managing briefing requests. The use of
collaborative spaces is encouraged. These elements are building blocks in preparing
and implementing a knowledge management strategy that will allow fast
dissemination of important information and time and consistency gains through re-
use of already created knowledge.

Objective: Information and knowledge in your DG is shared and reusable by

other DGs. Important documents are registered, filed and retrievable.
Main outputs in 2017:
Output Indicator Target
Better use of electronic Number of registered 70% of registered documents
workflows, to reduce documents with a fully approved in full electronic mode
errors caused by the approved e-signatory (no (without paper signatories
double circulation, to paper circulation in parallel). circulation).
improve circulation
speed, to reduce paper
storage and all
associated costs.

Knowledge Adoption of the new strategy Q4 2017

Management strategy by senior management, (in
is developed in line line with the new Data,
with the Information and Knowledge
Communication on management Steering Board)
Data, Information and
Knowledge
Management

E. External communication activities

Citizens perceive that our European core values and principles – freedom,
democracy, rule of law, equality, tolerance, and respect for human rights – are
under pressure. At the same time, the fast development of the (digital) single
market and the ever growing impact of globalisation requires citizens, as
entrepreneurs, as consumers or as workers to adapt faster and to know better their
rights and how to implement them.

DG JUST's external communication will therefore focus on what the EU does

concretely to ensure that our core values are respected and that citizens can
exercise their rights.

Efforts will concentrate on three main policy areas:

Digital Single Market: DG JUST will develop targeted information and awareness
activities for business, in particular for SMEs (such as factsheets, social media
actions, etc.) following the adoption of the Data Protection package.

Internal Market: DG JUST will develop an awareness-raising campaign to

empower consumers about their rights in the energy market. Major attention
will also be given to Product Safety and a continuation of the awareness-raising
for ADR/ODR.

Justice and Fundamental Rights: JUST will engage in the continuation of the
awareness-raising campaign for fighting violence against women. It will support
local campaigns from national authorities as well as civil society. DG JUST will
organise in close cooperation with FVP Timmermans the 3 rd Colloquium on
Fundamental Rights (topic still to be decided). Children's Rights will also be high
on the agenda, in particular in the framework of migration and refugees. DG JUST
will organise again a high level Children Rights Forum. Finally, DG JUST will carry
out a social media awareness-raising campaign to advance LGBTI equality.

In addition to the above activities DG JUST will continue to reach out to the media,
stakeholders and citizens by communicating concrete achievements.

Objective: Citizens perceive that the EU is working to improve their lives and
engage with the EU. They feel that their concerns are taken into consideration in
European decision making and they know about their rights in the EU.
Main outputs in 2017:
Output Indicator Target
Awareness raising on Social media (only Facebook)
Data Protection - estimated reach

26
Package 1,5 million

Awareness raising on Depending on outcome of ex-

energy consumer ante evaluation
rights

Awareness raising Social Media (twitter and facebook combined)

campaign ADR/ODR - number of views 1,5 million

Awareness raising Number of local campaigns 30

campaign fighting supported
violence against
women

Colloquium on Number of participants 200

Fundamental Rights

Childrens Rights Number of participants 200

Forum

Awareness raising Number of local campaigns 10

campaign for LGBTI supported in targeted
equality member states

Annual communication spending:

Baseline (2016) Estimated commitments (2017)
2 000 000 2 000 000 **
Source: spending programmes for Justice, Rights, Equality and Citizenship and
Consumers
**: Already earmarked for communication campaigns on political priorities

F. Example(s) of initiatives to improve economy and efficiency of financial

and non-financial activities of the DG

In order to speed-up and simplify the financial circuit, DG JUST is putting in place a
paperless procedure for financial de-commitments. The communication channel
between JUST and SRD for these type of transactions will improve.
ANNEXES TO THE MANAGEMENT PLAN

28
Annex 1. Tables

Relevant general objective(s): A Connected Digital Single Market

Specific objective: Highest level of Related to spending programme(s)
protection of privacy and personal Rights, Equality Citizenship
data

Main outputs in 2017:

All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target
Regulation on the protection Adoption of the January 2017
of individuals with regard to Regulation by the
the processing of personal College
data by the Union
institutions, bodies, offices
and agencies
Planning JUST/2014/032

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target

Relevant general objective(s): A Connected Digital Single Market

Specific objective: Increased share of businesses Related to
and consumers engaging in online trade cross- spending
border, enhanced consumer and business programme
confidence in buying and selling online, as well as
Rights, Equality
in accessing and making use of digital content
and Citizenship
Consumer
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Grants for joint actions to improve Publication of the call for Q1 2017
cooperation between national proposals
authorities responsible for the
enforcement of consumer
protection laws
Other important outputs
Output Indicator Target
Two Directives on the supply of Progress in the June
digital content and the online and negotiations at the 2017/December
other Distance Sales of Goods Council Working Groups 2017
organised by the MT and
EE presidencies.

Progress in negotiations May/June 2017

in the European
Parliament: vote in the
Committees on both
proposals.

Commission Communication on Adoption by Commission Q1 2017

the emerging issues in the data
economy

Planning 2016/CNECT+/001

Update and modernisation of the Adoption by Council and Mid 2017

CPC Regulation Parliament

Relevant general objective(s): A Deeper and Fairer Internal Market with a

Strengthened Industrial Base
Specific objective: Empowered energy consumers Related to
and enhanced competition through improved and spending
comparable information on billing and offers, and programme(s)
improved tools for comparison and switching,
Consumer
enabling them to select the most suitable supplier
and tariff, and thus reduce consumption and costs.
A coherent framework to protect and incentivise
consumers to opt for smarter consumption modes
and self-generation

Main outputs in 2017:

All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Awareness-raising action on Launch of the action Q2/Q3 2017
energy consumer rights such as
switching, and household energy
efficiency improvements aiming at
helping to reduce energy bills and
improve quality of life

30
Other important outputs
Output Indicator Target

Relevant general objective(s): A Deeper and Fairer Internal Market with a

Strengthened Industrial Base
Specific objective: Consolidated and improved Related to
consumer rights in the internal market spending
programme(s)
Consumer Rights,
Equality,
Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target
Fitness Check of EU consumer and Adoption by the Q2 2017
marketing law, covering Directive Commission of the final
2005/29/EC report on the Fitness
(Unfair Commercial Check
Practices Directive);
Directive 99/44/EC (Sales
and Guarantees Directive);
Directive 93/13/EEC (Unfair
Contract Terms Directive);
Directive 98/6/EC (Price
Indication Directive);
Directive 2006/114/EC
(Misleading and
Comparative Advertising
Directive); Directive
2009/22/EC (Injunctions
Directive).
Planning 2017/JUST/023
Follow-up of Fitness Check Adoption by the Q4 2017
(including a possible legislative Commission
proposal)
Planning 2017/JUST/063
Important items from work programmes/financing decisions/operational
programmes
Output Indicator Target
EU Pilot Project: SME training in Timely delivery by From Q3 2017
the field of consumer law contractor of
intermediate results of
acceptable quality
Consumer Law Database Full integration in and Q3 2017
accessibility via e-Justice
Portal
Capacity building of consumer Launch of the action Q2/Q3 2017
organisations (notably Consumer
Champion) through online training
modules, local training and best
practise exchange via the
community online platform.
Financial contribution to the Launch of the call Q1 2017
functioning of a Union-level
consumer organisation
representing consumer interests
(Operating grant)
Enhancing consumer education Launch of the action Q2 and Q4 2017
(Consumer Classroom) including
the teachers' interactive on-line
platform on consumer education,
the development of education
measures and materials and
promotional activities
Other important outputs
Output Indicator Target
Evaluation of the Directive Transmission of report to Q2 2017
2011/83/EU on consumer rights the European Parliament
Planning 2017/JUST/001 and the Council
Negotiation authorisation for Adoption of a Council Q1 2017
possible EU accession to the UN Recommendation
World Tourism Organisation authorising the opening
(UNWTO) Convention on the of negotiation and
protection of tourists and the negotiating directives
rights and obligations of tourism
service providers
Planning 2015/JUST/056
Consumer Conditions Scoreboard Publication by the Q3 2017
Planning 2017/JUST/062 Commission
Relevant general objective(s): A Deeper and Fairer Internal Market with a
Strengthened Industrial Base
Specific objective: Consolidated and enhanced Related to
product safety through effective market spending
surveillance in the Union programme(s)
Consumer
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Commission (implementing) Adoption by the 2017
decisions under the General Commission
Product Safety Directive
2001/95/EC on safety
requirements to be met by
European standards, on the

32
publication of references of
certain standards, on
standardisation requests to
the European Committee
for Standardisation
RAPEX related IT tools Services for the No disruption of
maintenance of and RAPEX IT systems
upgrades to and necessary
the IT systems for RAPEX maintenance and
financed under the upgrades
2017 annual work
programme
Grants in support of cooperation Number of product 3-4 product specific
and uniform application of EU specific joint enforcement joint actions, and
consumer product safety actions under the 2017 66% of Member
legislation including international annual work programme States participating
aspects and number of Member in overall joint
States participating enforcement
actions
Support to the exchanges of EU Number of Member 30
Member States and EFTA/EEA States' officials
enforcement officials in the area of participating in funded
consumer safety (Directive exchange of officials
2001/95/EC) under the 2017
Educational campaign to Launch of the action Q3 2017
children/young people/parents on
the correct and safe use of certain
products such as child care
products or other consumer
products where misuse would
entail specific risks.
Other important outputs
Output Indicator Target
Cooperation and uniform Number of product 3-4 product specific
application of EU consumer specific joint enforcement
joint actions,
product safety legislation actions under the 2017
and 66% of
including international annual work programme
Member States
aspects and number of Member
participating in
States participating
overall joint
enforcement actions
Relevant general objective(s): A Deeper and Fairer Internal Market with a
Strengthened Industrial Base
Specific objective: Easier resolution of disputes and Related to
recovery of claims, including across borders, for spending
consumers and individuals programme(s)
Rights, Equality,
Citizenship
Consumer
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target
Important items from work programmes/financing decisions/operational
programmes
Output Indicator Target
Support for the Online Dispute Implementation of the Throughout the
Resolution Platform including for Agreement for translation year 2017
translation work and hosting of concluded between DG
the platform
JUST and the Translation
Centre for Performing the
translations of all ADR
outcomes;
Financial contributions for joint Conclusion of the grant Q4 2017
actions with bodies constituting agreements with each
the European Consumer Centres ECC host
Network – ECC Net
Capacity building activities in Conclusion of 1-2 service Q1 and Q3 2017
support of the European contracts
Consumer Centres; increasing the
visibility and quality of services of
European Consumer Centres.
Other important outputs
Output Indicator Target
Delegated Act on the European Adoption by the Q2 2017
Small Claims Procedure Commission
Report on collective redress Adoption by the Q2-3 2017
Planning 2016/PLAN/405 Commission

Report on the functioning of the Adoption by the Mid 2017

ODR platform Commission
Relevant general objective(s): A Deeper and Fairer Internal Market with a
Strengthened Industrial Base
Specific objective: Less differences between Related to
national insolvency regimes with the aim of spending
increasing recovery rates and reducing time and programme(s)
costs of insolvency proceedings; and giving honest
Justice
but bankrupt individuals a second chance in a
reasonable time frame

Main outputs in 2017:

All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

34
Output Indicator Target
Proposal on preventive Progress in the June /December
restructuring and second chance negotiations at the 2017
frameworks Council Working Groups
organised by the MT and
EE presidencies

Progress in negotiations December 2017

in the European
Parliament: vote in the
Committee
Specific objective: More legal certainty for Related to
commercial and financial transactions in the internal spending
market (e.g. regarding the assignment of claims) programme(s)
Justice
Other important outputs
Output Indicator Target

Proposal on assignment of claims Adoption Q4 2017

Planning 2017/JUST/015

Relevant general objective(s): A Deeper and Fairer Internal Market with a

Strengthened Industrial Base
Specific objective: Better business environment for Related to
investors, stakeholders and companies in the EU, in spending
particular SMEs, more development/integration of programme(s)
the European capital markets by developing
Justice
efficient EU rules concerning the formation,
operation and transformation of companies and on
the relationship between a company's
management, board, shareholders and other
stakeholders

Main outputs in 2017:

All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target
Company Law Package, including Adoption of the legislative Q4 2017
initiatives to facilitate the use of proposal
digital technologies throughout a
company's lifecycle, and cross-
border mergers, divisions and
conversion (the transfer of
registered office)
Planning 2017/JUST/011
Proposal on the law applicable to Adoption of the Q4 2017
companies (linked to company law legislative proposal
package)
Planning 2017/JUST/007
Important items from work programmes/financing decisions/operational
programmes
Output Indicator Target

Other important outputs

Output Indicator Target

Setting up the Business Registers Business Registers June 2017

Interconnection in line with interconnection goes live
Directive 2012/17/EU
Negotiations on the amendment of Adoption of the Q1-2 2017
the Shareholders' Rights Directive amendment by the co-
legislators
Negotiations on the amendments Progress in the Q4 2017
to the Capital Requirements negotiations at the EP
Regulation and Directive, rules on and in the Council
remuneration and governance in
financial institutions
Follow-up on public Contribution to the Q3-4 2017
consultation and on the work of Strategy on sustainable
the High-level group on long-term finance as regards
and sustainable governance issues
investment in view of contribution
to the Strategy on sustainable
finance
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: More effective national justice Related to
systems spending
programme(s)
Justice
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target
st
The 2017 EU Justice Scoreboard. On-time adoption (1 Adoption of the EU
Communication from the quarter each year) of the Justice Scoreboard:
Commission to the European annual EU Justice March/April 2017
Parliament, the Council, the Scoreboard
European Central Bank, the
European Economic and Social
Committee and the Committee of
the Regions.

Justice reforms Country Reports On-time delivery to SG of - Q1

36
and Country Specific
JUST contributions on - Q2
Recommendation (European- country reports(Q1)
Semester) - country specific
recommendations in the
context of the European
Semester
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: Better EU financial markets with Related to
a sound framework to combat money laundering spending
and terrorist financing programme(s)
Justice

Main outputs in 2017:

All new initiatives and REFIT initiatives from the Commission Work
Programme

Important items from work programmes/financing decisions/operational

programmes

Other important outputs

Output Indicator Target
Adoption of the proposal for a Adoption of the Directive June 2017
directive COM(2016)450 by co-legislators

Adoption of a report on Adoption of a report June 2017

Supranational Risk Assessment
according to Article 7 of Directive
2015/849

Adoption of Regulatory Technical Adoption of Regulatory June 2017

Standards (RTS) on additional Technical Standards
measures in non-equivalent third
countries and on the appointment
of central contact points

Reinforcing the cooperation Decision on appropriate June 2017

between FIUs through appropriate measures
measures
Adoption of an March, July,
Delegated acts on high risk amendment to the November 2017
countries delegated acts

Last quarter of 2017

Adopt a report on sanctions and Adoption of a report

monitoring and compliance
measures based on article 22 of
The Last quarter of 2017
Funds Transfer Regulation
(Regulation 2016/847)

Adopt an Implementing Decision Adoption of an

regarding article 355 TFEU implementing decision
countries based on article 22 of
The Funds Transfer Regulation
(Regulation 2016/847)
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: Enhanced rights deriving from Related to
the citizenship of the Union spending
programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target
Contribution to the White Paper Contribution Q1 2017
setting out a vision for the future
of the European Union (March
2017)

Enhancing the security features of Impact assessment study Q3 2017

ID cards and residence cards
Planning 2016/JUST/050

Emergency travel documents for Assessment of Q4 2017

unrepresented citizens modernisation of rules
Planning 2017/JUST/017

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Awareness raising campaign on EU Launch of the campaign Q4 2017

citizenship rights

Support to stakeholders: Foster Number of grant 4

the successful inclusion and agreements signed in
participation of mobile citizens in 2017
the host EU country's civic and
political life

Network of academics on Union Signature of the contract 2017

Citizenship

Other important outputs

Output Indicator Target

Relevant general objective(s): An Area of Justice and Fundamental Rights

Based on Mutual Trust
Specific objective: Enhanced rights enshrined in the Related to

38
EU Charter of Fundamental Rights, including the spending
rights of the child programme(s)
Rights, Equality
and Citizenship
Justice
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Support to stakeholders: Support Number of action and 22
integrated and multidisciplinary operating grant
child-centred approaches to child agreements signed in
victims of violence, 2017
as well as capacity building on
rights of the child and child
protection for professionals in
asylum and migration
Support to stakeholders: Number of action grant 6
promoting the awareness of the agreements signed in
EU Charter on Fundamental Rights 2017
among judges and practitioners

Other important outputs

Output Indicator Target
Whistleblowing initiative (assess Publication of the impact Q2 2017
the scope for horizontal or further assessment study
sectorial action at EU level to
protect whistle-blowers who
expose illegal conduct)

Planning PLAN/2016/271

Proposals on the acceptance of Adoption of 4 proposals Q3-Q4 2017

third states' accession to the 1980 by the Commission
Convention on International Child
Abduction

Mainstreaming EU Charter of Input in EC impact Continuous

Fundamental Rights assessments and
legislative
proposals/explanations in
explanatory memo
Report on the Application of the Annual report May 2017
EU Charter of Fundamental Rights

Recommendations on the Outcome of the 2016 Q2 2017

protection of children in Forum on the Rights of
migration/list of actions the Child
Adoption by Council and EP of Progress made in Council 2017
COM decision on the Multiannual WG/EP to express
Framework of the Fundamental consent
Rights Agency
External evaluation of the FRA Annual Report 2017
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: A respected Rule of Law in the Related to
EU with any systemic threats addressed spending
programme(s)
Justice
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target
Addressing systemic threats to the Application of the Rule of n/a (crisis
Rule of Law in a Member State Law Framework mechanism)
Follow-up to EP and Council Inclusion of rule of law Q1
initiatives on rule of law (EP aspects in COM policy
resolution on a new mechanism (mainstreaming)
and Council Rule of Law dialogue)
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: A more developed European area Related to
of Justice with more judicial cooperation in civil and spending
criminal matters programme(s)
Justice
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target
Proposal on mutual recognition of Timely start of Beginning of 2017
freezing and confiscation orders negotiations
Planning 2016/JUST/024
Important items from work programmes/financing decisions/operational
programmes
Output Indicator Target
Annual report on European judicial Cumulative number of 490.000
training legal professionals
receiving training on EU
law or law of another
Member State since 2011
Support to stakeholders: support Number of action and 25

40
for national and transnational operating grants
projects to foster judicial agreements signed in
cooperation in civil matters 2017
Support to stakeholders: support Number of action and 24
for national and transnational operating grants
projects and European networks agreements signed in
to foster judicial cooperation in 2017
criminal matters, procedural rights
and victims' rights
Support to stakeholders: support Number of grants 12
for national or transnational e- agreements signed in
Justice projects 2017
Support to stakeholders: support Number of grants 19
for transnational projects on agreements signed in
judicial training covering civil law, 2017
criminal law or fundamental rights

Support to stakeholders: use of Annual growth in the use Annual growth rate
the European e-Justice Portal of the European e-Justice at 20% since 2016
Portal
Operating grant to the EJTN Number of judges and 3700
prosecutors trained in
2017 by EJTN
Other important outputs
Output Indicator Target
Initiative on access to electronic Timely delivery in line June 2017
evidence with Council conclusions
of June 2016
Planning 2017/JUST+/018
Revision of the Brussels IIa Progress in the General approach
Regulation negotiations at the EP Q4 2017
and the Council

Public Documents Regulation Publication of the Q42017-1Q 2018

multilingual forms

Regulations on matrimonial Set up the committee Q2-3/2017

property regimes and property
consequences of registered Adoption of implementing
partnerships act

World-wide recognition and Progress in the Q4/2017

enforcement of judgments and the negotiations towards (finalisation 2018)
enforcement of mediated finalisation
settlement agreements February 2017
Participation in the
Special Commission in
The Hague and Uncitral
Working Group III
Communication on a new strategy Outcome of conference Q4/2017
for European judicial training on European judicial
training in Q3 2017
Relevant general objective(s): An Area of Justice
and Fundamental Rights Based on Mutual Trust

Specific objective: A well-functioning European Related to

Judicial Network in civil and commercial matters spending
with adequate resources programme(s)
Justice

Main outputs in 2017:

All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target
Improving the operation of the Adoption by the March 2017
network Commission of the
implementing regulation
for the IMI pilot
2017
Data gathering
mechanism

Relevant general objective(s): An Area of Justice and Fundamental Rights

Based on Mutual Trust
Specific objective: Less discrimination on the Related to
grounds of sex, racial or ethnic origin, religion or spending
belief, disability, age or sexual orientation and programme(s)
more Roma integration
Rights, Equality,
Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Support to stakeholders: activities Number of action and 32
tackling non-discrimination of operating grant
groups at risk including Roma and agreements signed in
LGBTI people, as well as 2017
supporting National Roma
platforms.

42
Other important outputs
Output Indicator Target
Setting up of National Roma Number of National Roma 20
Platform where action by all key Platforms set up
stakeholders are co-ordinated

Mutual learning seminars between Number of seminars 2

MS (under the HL Group on Non-
Discrimination, Diversity and
Equality)

Equal Treatment Directive Progress made towards 28

(Proposal for a Directive on adoption (Increased
implementing the principle of support by MS at the
equal treatment between persons Council. Currently 26 MS)
irrespective of religion or belief,
disability, age or sexual
orientation)
Training of legal practitioners in Number of practitioners 600
sex equality and anti- trained
discrimination law

Assess the prohibition of Number of: 39

discrimination on the grounds of - country fiche on MS
sex, racial or ethnic origin, religion legislation
or belief, disability, age or sexual - Thematic reports
orientation throughout the
European Union
Two seminars on mutual learning Number of MS attending 14
organised with the MS
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: Less racism, xenophobia, Related to
homophobia, antisemitism, anti-Muslim hatred and spending
other related forms of intolerance programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Support to stakeholders: Support Number of action and 21
dialogue and exchange of best operating grant
practice in fostering tolerance and agreements signed in
mutual respect, as well as support 2017
to Member States’ authorities in
the identification and exchange of
good practices to ensure correct
and full implementation of the EU
Framework Decision on
combatting racism and
xenophobia by means of criminal
law
Other important outputs
Output Indicator Target

Relevant general objective(s): An Area of Justice and Fundamental Rights

Based on Mutual Trust
Specific objective: More diversity in the workplace Related to
spending
programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target
Engage further Member States Total number of Diversity 19
and businesses in diversity charters signed
management through their
adhesion to national Diversity
Charters
Annual Diversity Charters' Forum Number of Diversity 20
charters attending the
Forum
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: More support for EU Member Related to
States in key LGBTI-related areas and improved spending
social acceptance programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

44
Important items from work programmes/financing decisions/operational
programmes
Output Indicator Target

Other important outputs

Output Indicator Target
Awareness raising activities in the Number of MS involved 14
MS

Relevant general objective(s): An Area of Justice and Fundamental Rights

Based on Mutual Trust
Specific objective: No gender-based violence and Related to
more victim support spending
programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Awareness-raising of stakeholders Contract for the EU-level Q4 2017
through 2017 focused actions umbrella campaign
carried out
In the context of the 2017 focused Number of action and 23
actions, support and engage operating grant
Member States and NGOs agreements signed in
2017

Awareness-raising of stakeholders EU Presidency conference February 2017

on gender-based violence
Other important outputs
Output Indicator Target
EU accession to the Istanbul Progress in the Political agreement
Convention negotiations with Council on the signing
on the signing and decision in Q1 2017
conclusion decisions and
Favourable EP
in Parliament regarding
resolution
its consent to the
conclusion
Annual report on equality between Publication by the Q1 2017
women and men Commission
Exchanges of good practice on Number of exchanges 2 exchanges
combatting violence against
women
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: More safeguarding of the Related to
fundamental right to data protection in our external spending
relations programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target
Strategy on exchanging and Adoption by the College January 2017
protecting personal data in a
globalised world (Communication)
Planning PLAN/2016/271

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target
Possible adoption of adequacy Adoption by the College Q4 2017
decisions
Conclusion of Council of Europe Adoption of the text of Q2 2017
Convention 108 (as modified) the modernised
convention by the
Committee of Ministers of
the Council of Europe and
opening for signature
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: An adequate protection of EU Related to
citizens' personal data by US government and spending
agencies programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target

46
First annual review of the privacy Meeting with US September 2017
shield authorities
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: Common data protection rules Related to
within the European Union in place spending
programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Support to stakeholders: training Number of grant 8
activities on the data protection agreements signed in
reform 2017
Other important outputs
Output Indicator Target

Relevant general objective(s): An Area of Justice and Fundamental Rights

Based on Mutual Trust
Specific objective: A reduced gender pay gap Related to
spending
programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target

European Equal Pay Day 2017 Press releases and media Q4 2017
coverage
Contributions to the Commission’s Contributions sent to Q1 2017
Annual Growth Survey (AGS), JUST/C1 and EMPL in (for CSRs)
country reports and definition of time for AGS and CSRs Q3 2017
country-specific recommendations (for AGS
(CSRs) and county report)
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: More equality between women Related to
and men in decision-making spending
programme(s)
Rights , Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target
Directive on improving the gender Adoption by the co- 2017
balance on boards of listed legislators
companies
Regular update of the Commission online periodical throughout
database on women and men in publication
decision-making
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: Increased availability of Related to
childcare services spending
programme(s)
Rights, Equality
and Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target
Annual report on equality between Publication by the Q1 2017
women and men Commission

Contributions to the Commission’s Contributions sent to Q1 2017

Annual Growth Survey (AGS), JUST/C1 and EMPL in (for CSRs)
country reports and definition of time for AGS and CSRs Q3 2017
country-specific recommendations (for AGS

48
(CSRs) and country repots)
Relevant general objective(s): An Area of Justice and Fundamental Rights
Based on Mutual Trust
Specific objective: Improved work-life balance for Related to
working parents and caregivers spending
programme(s)
Rights, Equality,
Citizenship
Main outputs in 2017:
All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target

Other important outputs

Output Indicator Target
Initiative to address the Adoption by the Q1 2017
challenges of work-life balance Commission
faced by working families
(package of legislative and non-
legislative measures)
Planning 2015/JUST/012

Relevant general objective(s): A Union of Democratic Change

Specific objective: Enhanced EU citizens' Related to
democratic participation, including through cross- spending
border information and facilitated participation in programme(s)
the EP and local elections, and increased Rights, Equality
legitimacy and accountability of EU decision- and Citizenship
making, including by building on the concept of
"lead candidates"

Main outputs in 2017:

All new initiatives and REFIT initiatives from the Commission Work
Programme
Output Indicator Target

Important items from work programmes/financing decisions/operational

programmes
Output Indicator Target
Follow up of the EP pilot project on Number of grant 3
e-voting agreements signed in
2017
 Activities on democratic Grant agreements 4
participation ahead of the 2019 EP
elections (follow up of the 2015
elections report)

Other important outputs

Output Indicator Target

Awareness raising campaign on EU Launch of the campaign Q 4 2017

electoral rights

Electronically signed on 19/12/2016 11:15 (UTC+01) in accordance with article 4.2 (Validity
50 of electronic documents) of Commission Decision 2004/563