TRAVELLING

2008
IN EUROPE

European Union
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This Travelling in Europe 2008 leaflet

is also published on the internet in an
extended version, which provides links
to more detailed information on the
subjects covered:
europa.eu/abc/travel
You can find this leaflet and other short,
clear explanations about the EU online
at ec.europa.eu/publications

European Commission
Directorate-General for Communication
Publications
B-1049 Brussels
Manuscript completed in December 2007
© European Communities, 2008
Reproduction is authorised.
Cover illustrations: © Image Select, © Corbis,
© Van Parys Media
ISBN 978-92-79-07152-2
NA-80-07-172-EN-C

9 789279 071522
 TRAVELLING
IN EUROPE 2008
The European Union stretches
over the continent of Europe
from Lapland in the north to
the Mediterranean sea, and
from the west coast of Ireland
to the shores of Cyprus: a
rich tapestry of landscapes
from rocky coastlines to
lect

sandy beaches, from fertile

© Image Se

pastureland to arid plains,

from lakes and forests to
arctic tundra.
The peoples of Europe with their diverse tradi-
tions, cultures and languages make up over 7% of the world’s
population. Their historic heritage is charted in prehistoric cave
paintings, Greek and Roman antiquities, Moorish architecture,
medieval fortresses, renaissance palaces and baroque churches.
The modern Europe too attracts the traveller with its vibrant cit-
ies, colourful cultural festivities, winter and summer sports and
varied cuisine.
Most tourists in the EU are from the EU. Life has become much
easier for the traveller in the EU with the removal of most pass-
port and baggage formalities. Fifteen EU countries share the
same currency, the euro, which makes price comparisons easy
and removes the cost and inconvenience of changing money.
The creation of a single market now approaching 500 million
people has brought wider choice and lower prices. In fact most
Europeans find it as easy to travel within the EU as to travel in
their home country.
 DOCUMENTS
YOU WILL NEED

 For EU citizens
 Passport or identity card
There are no longer any frontier controls at the borders between
22 EU countries. This is thanks to the Schengen Agreement
which is part of EU law. The Schengen rules remove all internal
border controls but put in place effective controls at the external
borders of the EU and introduce a common visa policy. The full
Schengen members are Austria, Belgium, the Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary,
Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands,
Poland, Portugal, Slovakia, Slovenia, Spain, Sweden (but not
Ireland and the United Kingdom) plus Iceland and Norway
(which are not EU members).
Cyprus, which joined the EU in 2004, and Bulgaria and Romania,
which joined in 2007, do not yet fully participate in Schengen.
You will therefore need a valid passport or ID card to travel to
those countries and to Ireland and the United Kingdom.
When entering or leaving the EU at the external borders you will
need a valid passport or an ID card.
It is best to have your passport or ID card when travelling in the
EU because you may be required to prove your identity. If public
order or national security so require, checks at the internal bor-
ders may be carried out for limited periods.
Make sure that any children travelling with you either have their
own passport or ID card or are registered on your passport.
Agreements with Iceland, Liechtenstein, Norway and Switzerland
enable their nationals to be treated in the same way as EU citi-
zens and to travel with just an ID card or passport in the EU.

 Visa
You will not need a visa for travelling within the EU.

 For non-EU citizens

 Passport
You will need a valid passport.
 Visa
There are 28 countries whose nationals do not need a visa to visit
the EU for three months or less. These include Croatia (but not
Turkey, both candidates for EU membership) as well as Australia,
Canada, Japan, New Zealand and the United States. The list of coun-
tries whose nationals require visas to travel to the United Kingdom
or Ireland differs slightly from other EU countries. If in doubt, check
with the nearest consulate of any EU country.
If your visa is from a country fully applying the Schengen rules, it
automatically allows you to travel to the other Schengen countries
as well. Moreover, if you have a valid residence permit from one of
those Schengen countries, it is equivalent to a visa. You may need a
national visa to visit non-Schengen countries.
 MONEY

 The euro
The euro is the legal tender for more than 315 million people in
15 EU countries. The symbol for the euro is €.

EU countries using the euro from January 2008: Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy,
Luxembourg, Malta, the Netherlands, Portugal, Slovenia and Spain.

EU countries not using the euro.

The euro notes are identical in all

countries but each country issues
its own coins with one common
side and one side displaying a
distinctive national emblem. All
the notes and coins can be used
in all EU countries that have
adopted the euro, including
many of their overseas entities,
such as the Azores, the Canary
Islands, Ceuta-Melilla, French
ages

Guiana, Guadeloupe, Madeira,

© Getty Im

Martinique, Mayotte, Réunion,

and Saint Pierre and Miquelon.
Monaco, San Marino and Vatican City have
adopted the euro as their national currency, which also gives them
the right to issue a certain number of euro coins with their own
national sides. A number of countries and territories use the euro as
their de facto currency such as Andorra, Kosovo and Montenegro.
Denmark, Sweden and the United Kingdom do not currently use
the euro. Cyprus and Malta joined the euro area in January 2008
and the nine other countries that have entered the EU since
2004 are committed to adopting the euro when they are ready.
 Exchange rates
Rates will vary, but in January 2008 one euro bought approxi-
mately:

1.95
BG Bulgarian lev 26.8
CZ Czech koruna 7.45
DK Danish krone 16
EST Estonian kroon 0.69
g
GB British pound sterlin 251
H Hu ng ari an for int
3.45
LT Lithuanian litas 0.70
LV Latvian lats 3.63
PL Polish zloty 3.34
RO Romanian leu 9.17
S Swedish krona 33
SK Slovak koruna
10.7
an
CN Chinese renminbi-yu 56.6
IND Ind ian rup ee 165
JP Japanese yen 35.5
RU Russian rouble 1.44
USA US dollar

In European countries outside the euro area, many hotels, shops and
restaurants, particularly in tourist areas, accept payment in euro as
well as the national currency, although they are not legally obliged
to do so.

 Postage stamps
Postage stamps can only be used in the country in which you buy
them, even when priced in euro.

 Withdrawing money
Thanks to EU rules, withdrawing euro from a cash machine, mak-
ing a card payment or a bank transfer in euro (up to € 50 000)
now costs you the same anywhere in the EU as it would cost you
in your own country. These rules also apply to transactions on
euro accounts in countries outside the euro area.
 SHOPPING

 Within the EU
There are no limits on what you can buy and
take with you when you travel between EU
countries, as long as it is for personal use and
not for resale. Taxes (VAT and excise duties)
are included in the price you pay and no
further payment of tax can be due in any
other EU country.

 Tobacco and alcohol

To determine whether tobacco and alco-
hol are for personal use, each country
can set guide levels. In other words, if
you carry a larger quantity of these goods, you
may be asked to prove that they are intended for personal
use and to justify their purchase. The guide levels may not be
lower than:

800 cigarettes
400 cigarillos
200 cigars
1 kg of tobacco
10 litres of spiri
ts
20 litres of fortifi
ed wine (such as
90 litres of wine po
(of which, a max rt or sherry)
of sparkling win imum of 60 litre
e) s
110 litres of beer

For a limited period, some countries (Austria, Belgium, Denmark,

Finland, France, Germany, Ireland, Sweden and the United
Kingdom) are maintaining limits on cigarettes brought back
from six of the countries that joined the EU in 2004 (Estonia,
Hungary, Latvia, Lithuania, Poland and Slovakia). Some countries
(Denmark, Germany, Hungary, Sweden and the UK) are also
restricting travellers from Bulgaria and Romania to 200 ciga-
rettes until the end of 2009.
 Coming from outside
If you enter the EU from outside, you can bring with you goods
free of VAT and excise duties for personal use within the limits
set out below. The same applies if you come from the Canary
Islands, the Channel Islands, Gibraltar or other territories where
EU rules on VAT and excise do not apply.

Tobacco prod
ucts
• 200 cigarettes
or 100 cigarillos
• 50 cigars or or
• 250 grams of to
bacco
Alcoholic drin
ks
• 1 litre of spirits
ov
• 2 litres of fortifi er 22% vol. or
ed or sparkling
• 2 litres of still wine
wine
Perfume
• 50 grams
Eau de toilett
e
• 250 ml
Other goods
Up to a value of
€
lower limit of € 175. Some member states appl
90 for travellers ya
under 15.

 Consumer protection
As a consumer, you are protected by basic laws no matter where
you are in the EU.
• EU laws on food labelling enable you to check what you are
buying. Look for details of ingredients, including genetically
modified ingredients, colourings, preservatives, sweeteners
and other chemical additives. There are regulations about
what products can be called ‘organic’ and new rules on the
use of nutrition and health claims on foods.
• The unit price of products — the price per kilo or per litre —
must be given by supermarkets to make it easier to compare
prices.
• Cosmetic products have to indicate how long they can
be used after opening. Look out for the open jar symbol.
Sunscreen products must have additional information about
their correct use and about how best to protect skin from
the sun.
• EU law offers protection on package holidays and timeshare
property schemes.

 Look for the flower

Look for the flower, the EU eco-label, on everyday consumer
goods from detergents to shoes and clothes to help you find
greener products. For a list of eco-labelled products, visit
www.eco-label.com. You can also use the flower to find
an environmentally friendly hotel, bed-and-breakfast,
youth hostel or campsite. The flower tells you that the
accommodation limits its energy and water consumption,
reduces waste, and makes use of renewable energy sources.
 BY ROAD

 Driving licence
A valid driving licence issued in an EU country is valid through-
out the EU. In some countries, in addition to carrying a valid
driving licence, you will need to have your vehicle registration
document with you.
Remember that, in most countries, the minimum age for driving a
car is 18. Minimum age limits for hiring a car are not fixed at EU
level and generally vary between 20 and 23. There may also be
maximum age limits and these can vary between 65 and 75.

 Motor insurance
Wherever you are travelling in the EU, your car insurance policy
will automatically provide the minimum cover (third party liabil-
ity) required by law. This also applies to Iceland, Norway and
Switzerland. If you have comprehensive insurance at home, check
that the cover extends to travelling in other countries.
A green card is not obligatory when travelling in the EU, but it
serves as internationally recognised proof of insurance and it
makes it easier to settle claims arising from an accident. If you do
not take a green card with you, you should carry your certificate
of insurance.
Your insurer can give you a European accident statement form, a
standard document that makes it easier to make a declaration on
the spot if you have an accident in another country.
EU rules make it easier for road accident victims outside their
own country to get speedy compensation and for drivers to get a
quick settlement of claims.

 Driving safely
In all EU countries, seat belts must now be worn in all vehicles,
including tourist coaches and minibuses. Children must also have
appropriate child restraints in cars and lorries and, where pos-
sible, in other vehicles as well.
Remember to drive on the left side of the road in Cyprus,
Ireland, Malta and the United Kingdom and remember that in
some countries, such as Belgium, France, the Netherlands and
Portugal, you normally have to give way to traffic coming from
your right.
The speed limit on motorways is generally 110, 120 or 130 km/h
and the limit in built-up areas is 50 or sometimes 60 km/h. Keep
an eye on the signs to make sure of the exact limits and any
special conditions that apply.
Using a mobile phone while driving greatly increases the risk of
an accident and it is either explicitly or implicitly forbidden in all
EU countries.
The maximum permitted blood alcohol level varies between
0.2 mg/ml and 0.8 mg/ml although some countries do not allow
any alcohol in the blood while driving.
 BY AIR
Creating a single European market in air transport has meant
lower fares and a wider choice of carriers and services for pas-
sengers. The EU has also created a set of rights to ensure air
passengers are treated fairly.

 Air passenger rights

As an air passenger, you have certain rights when it comes to
information about flights and reservations, damage to baggage,
delays and cancellations, denied boarding, compensation in
the case of accident or difficulties with package holidays. These
rights apply to scheduled and chartered flights, both domestic
and international, from an EU airport or to an EU airport from
one outside the EU, when operated by an EU airline. The EU also
maintains a list of airlines banned from operating in the EU and
using EU airports. For disabled passengers or those with reduced
mobility, rules are being introduced by July 2008 to ensure free
and effective assistance on aircraft and in EU airports as well as
fair and non-discriminatory treatment.
If you have a complaint, contact the airline or organiser of the
package holiday. If they fail to fulfil their obligations then you
should complain to your national enforcement body. Call the
Europe Direct freephone 00 800 6 7 8 9 10 11 to get details of
the relevant authority.

 Security
Avoid the delay and inconvenience of having something confis-
cated by airport security by checking that you do not have any
prohibited articles with you. There is an agreed EU list of items
that are not allowed in the cabin on flights from EU airports and
a list of articles banned from the baggage hold. Look out for
these lists displayed in the check-in area. Check also on the latest
regulations on carrying liquids and on size of baggage.
 BY RAIL

The EU has 210 000 km of railways with extensive international

passenger services. There are 5 000 km of high-speed lines in sev-
eral countries with trains reaching speeds of up to 320 km/h and
the network is being extended with new links in Belgium, France,
Germany, Italy, the Netherlands, Spain and the United Kingdom.
Huge financial support is going into trans-European projects such
as the rail links from Lyon to Poland’s border with the Ukraine,
from Berlin to Palermo, from Paris to Bratislava and from Warsaw
to Helsinki.
One way to explore Europe by rail is to get an international rail pass
and set off to discover the places and countries that attract you.
Seven European high-speed rail operators have joined forces under
the name Railteam to make travel across the European rail network
as seamless as possible.

STAYING HEALTHY

 Access to healthcare
As an EU national, you can get free or reduced-cost healthcare
if you are suddenly taken ill or have an accident during a tem-
porary visit to any EU country, Iceland, Liechtenstein, Norway or
Switzerland. Only publicly funded health treatment is included in
this scheme and each country has its own rules for public medical
provision. In some, treatment is
free, in some you pay part of the
cost, in others you have to pay the
full cost and then claim a refund.
So keep all your bills, prescrip-
tions and receipts.
A European health insurance
card has now been introduced
to facilitate access to publicly
funded healthcare in the EU
© Image Select

and to speed up the reimburse-

ment of costs. Over 150 million
EU citizens are already carrying
the card. Some countries are
incorporating the European
card on the reverse side of a national card and others are
issuing separate cards. Get your card from your local social secu-
rity or sickness insurance office.
 Medicines
Take your prescription with you if you are carrying prescribed
medicines. Do not exceed the quantities needed for your personal
use during your trip, as large quantities of drugs can create sus-
picion.
 Travel insurance
You may want to take out travel insurance, since only some EU
countries pay the full cost of medical treatment. Illness or an acci-
dent abroad may mean extra travel, accommodation and repatria-
tion costs, for which you may want to be insured.
 Immunisation
There are, in general, no immunisation requirements when travel-
ling in the EU. However, there are requirements or recommenda-
tions for certain of the EU’s overseas territories. Check with your
doctor before you go.
 Bathing water
Strict standards are set for bathing water throughout the EU. An
annual European Commission report gives useful water quality
information for holiday-makers on both coastal and inland waters
across the EU. New EU rules are introducing more sophisticated
monitoring and classification of bathing water as well as better
public information.
If you see a Blue Flag on a beach or at a marina, you can be
assured that it has reached specific standards on water quality,
safety, services, environmental management and information.
Over 2 800 beaches and marinas in the EU were awarded a Blue
Flag in 2007. This voluntary scheme is run by the Foundation for
Environmental Education.

THINGS TO DO

The enlargement of the EU, the greater mobility of

its population and new trade ties have led to more
contact between cultures, religions, and ethnic
and language groups. Against this multicultural
backdrop, 2008 has been designated European
Year of Intercultural Dialogue to promote cultural
diversity and reinforce solidarity across the EU.
The EU supports and contributes to many other
cultural projects and events across Europe
every year. One of these is to designate a
cultural capital of Europe. Liverpool in the
UK and Stavanger in Norway share the
title in 2008. Liverpool’s programme has
many highlights, including concerts, exhibi-
tions, festivals and premieres across all cultural genres.
Stavanger has projects in architecture, film, cultural heritage, music,
literature, and the visual and performing arts.
Europe’s calendar is crowded with festivals, performances and exhi-
bitions of music, art, theatre, dance, film and sport. Don’t forget the
Euro 2008 football tournament with the first match in Switzerland
on 7 June and the final match in Austria on 29 June 2008.
 CHOOSING A TIME
TO TRAVEL

 Weather
Europe’s weather is generally temperate. This table shows aver-
age minimum January temperatures and average maximum July
temperatures in the capitals of the EU countries.

Average min. Average max.

January July
ºC ºC
A Vienna – 4 25
B Brussels – 1 23
BG Sofia – 4 27
CY Nicosia 5 37
CZ Prague – 5 23
D Berlin – 3 24
DK Copenha gen – 2 22
E Madrid 2 31
EST Tallinn – 10 20
F Paris 1 25
FIN Helsinki – 9 22
GB London 2 22
GR Athens 6 33
H Budapest – 4 28
I Rome 5 30
IRL Dublin 1 20
L Luxembourg – 1 23
LT Vilnius – 11 23
LV Riga – 10 22
M Valletta 10 29
NL Amsterdam – 1 22
P Lisbon 8 27
PL Warsaw – 6 24
RO Bucharest – 7 30
S Stockholm – 5 22
SK Bratislava – 3 26
SLO Ljubljana – 4 27
 Time zones

 Summer time
Daylight saving time begins across the EU on 30 March 2008 when
clocks are moved forward an hour and it ends on 26 October 2008
when clocks are put back an hour. The dates for 2009 are 29 March
and 25 October.

PETS

Travelling with a cat or dog is now much easier with the new EU pet
passport available from any vet. All cats and dogs must have a passport
containing details of a valid rabies vaccination. Until July 2008, Ireland,
Malta, Sweden and the United Kingdom also require proof that the vac-
cination has been effective. Check for requirements after that date.
In addition, treatment for ticks and tapeworm is required for entry into
Ireland, Malta and the United Kingdom. Finland and Sweden require
a tapeworm treatment.
An animal has to be identified by an electronic microchip. A clearly
readable tattoo is also acceptable until July 2011, except if you are
taking your animal to Ireland, Malta and the United Kingdom where a
microchip is already required.

IF THINGS GO WRONG

 Single European emergency number: 112

To contact the emergency services in any EU country (except Bulgaria for
the moment) from any phone, fixed or mobile, dial 112.
 Loss or theft
Report any theft to the local police. You will need to enclose the
police report when making your insurance or compensation claim.
Cancel any lost or stolen credit cards immediately. If your passport
has been stolen, report it to your country’s consulate or embassy as
well as to the police. Remember that if you are outside the EU you
can get help from the consulate or embassy of any other EU country
if yours is not represented.
 COMMUNICATING TOURIST INFORMATION
„ Languages For further information on any EU country you are thinking of
visiting, here are the websites of their official national tourist
Europe is rich in languages. The main language families in the organisations.
EU include Germanic, Romance, Slav, Baltic and Celtic. The EU
institutions have 23 official languages but there are many other
lesser-spoken ones. European Union member states

Many Europeans speak at least one other language as well as their

mother tongue but, during your travels in Europe, try using a few
phrases of the local language when talking to local people. Start
with a good morning:

Ä www.austria.info om
s.c
A Austria
Ä www.visitflander
B Belgium www.opt.be
vel.org
Italian Buongiorno Ä www.bulgariatra .cy
Bulgarian Dobro utro Latvian Labrīt Bulgaria www.visitcyprus
.o rg
Czech Dobré ráno BG
us Ä ou ris m .com
Lithuanian Labas rytas Cy pr www.czec ht
Republic Ä
God morgen CY ur ism.de
Danish L-Għodwa t-Tajba Cz ec h www. ge rm an y- to
Goedemorgen Maltese CZ Ä k. com
Dutch Dzień dobry Germ an y www.visitdenm ar
Good morning Polish D Ä
English De nm ark ai n. in fo
Portuguese Bom dia DK Ä www.sp
Estonian Tere hommikust Romanian Bună dimineaţa Spain www.visitestonia. m
com
Hyvää huomenta E
a Ä de .co
Finnish Slovak Dobré ráno EST Esto ni www.franc eg ui
Bonjour ce Ä la nd .co m
French Slovene Dobro jutro Fr an www. vi sit fin
n Guten Morgen
F
d Ä in .co m
Germa Spanis h Buenos días FIN Finlan www.visitbrita
Ä
Greek Kalimera
Swedish God morgon United Kingdom www.visitgreece
.gr
GB Ä
Hungarian Jó reggelt Gr ee ce ww w. hu ng ar y.c om
Dia dhuit
GR Ä
Irish Hungary www.enit.it
H Ä land.com Europe in the world
I Italy
Ä www.discoverire
bo urg.lu
IRL Ireland
g Ä www.visitluxem Candidate countries
xe m bo ur l.l t
Lu www.trave
The 27

Mobile phones L Ä .lv

European Union
„ Lithuania www.latviatourism
countries together
LT Ä ta .co m China
Latvia www.visitmal
You can use your mobile LV Ä
Malta www.holland.com m
Poranesna Jugoslovenska

phone anywhere in Europe M Ä

Republika Makedonija

lands al.co The former Yugoslav

er www.visitportug
Russia
Ne th Republic of Macedonia

and in many other parts NL

rt ug al Ä .tr av el
of the world thanks to the P Po
Ä www.poland
Po la nd ro m an ia to ur ism.com
EU’s GSM technical stand- PL Ä www. m
Roman ia en .co
www.visitswed
express wealth. PPS, purchasing
ard. Before travelling, check RO
ed en Ä ki at ou ris m .sk
The value of 1 PPS unit corresponds
dia

Sw www.slo va
with your network provider S Ä
© Van Parys Me

Sl ov ak ia w. slo ve ni a. in fo
that your phone is enabled SK Ä ww
SLO Slovenia
for international roaming.
Using your mobile phone
while abroad has become sub-
stantially cheaper thanks to a new EU regulation
l ti which
hi h sets
t
limits or ‘Eurotariffs’ on international roaming rates.
The abbreviations for countries are those used on nationality
plates on cars.
Average charge
summer 2006 Summer 2008 Summer 2009
Mobile calls
made abroad 110 cents 46 cents 43 cents

Mobile calls
received abroad 58 cents 22 cents 19 cents Other information on the
Eurotariff maximum per minute roaming charge in euro
European Union EU member state

Candidate country

(without VAT)
Go online
Operators are free to offer cheaper rates so look out for better Information in all the official languages of the European
Union is available on the Europa website: europa.eu
deals. You are also entitled to receive information on roaming
prices when you travel in the EU. Your operator must send you by
Visit us
SMS basic roaming price information and must also provide you All over Europe there are hundreds of local EU information
with a contact number where you can get more information. centres. You can find the address of the centre nearest you
on this website: europedirect.europa.eu
An EU website (ec.europa.eu/roaming) lists the Eurotariff offered by
operators in all 27 EU countries and has links to their websites. Call or write to us
Europe Direct is a service which answers your questions
about the European Union. You can contact this service by
„ Telephone freephone: 00 800 6 7 8 9 10 11, or by payphone from
outside the EU: (32-2) 299 96 96, or by electronic mail via
Published December 2007 by
European Commission
europedirect.europa.eu Directorate General for Communication
There is just one prefix for making international telephone calls Publications
B-1049 Brussels
anywhere in the EU. It is 00. Read about Europe
Publications about the EU are only a click away on the EU Office for Official Publications of the
European Communities
The countryy codes are: Bookshop website: bookshop.europa.eu L-2985 Luxembourg
bookshop.europa.eu

You can also obtain information and booklets in English about the Map originally created by Lovell Johns,
www.lovelljohns.com
European Union from:
I Italy 39
A Austria 43 353 EUROPEAN COMMISSION EUROPEAN PARLIAMENT
m 32 IRL Ireland REPRESENTATIONS OFFICES
B Belgiu Luxembourg 352 © European Communities, 2007
359 L
BG Bulgaria 370 „ Representation in Ireland
357 LT Lithuania „ Office in Ireland
CY Cyprus 371 18 Dawson Street, Dublin 2 European Union House
Rep ubl ic 420 LV Latvia Tel. (353-1) 634 11 11
CZ Cze ch 356 43 Molesworth Street
49 M Malta Fax (353-1) 634 11 12 Dublin 2
D Germany 31
45 NL Netherlands Internet: ec.europa.eu/ireland/welcome/index_en.htm Tel. (353-1) 605 79 00
DK Denmark Portugal 351 E-mail: eu-ie-info-request@ec.europa.eu Fax (353-1) 605 79 99
34 P Internet: www.europarl.ie
E Spain 48 „ Representation in the United Kingdom
372 PL Poland E-mail: epdublin@europarl.europa.eu
EST Estonia 40 8 Storey’s Gate, London SW1P 3AT
33 RO Romania Tel. (44-20) 79 73 19 92 „ United Kingdom Office
F France Sweden 46
358 S Fax (44-20) 79 73 19 00/10 2 Queen Anne’s Gate
FIN Finland 421
SK Slovakia Internet: www.ec.europa.eu/uk London SW1H 9AA
GB United Kingdom 44 386 Tel. (44-20) 72 27 43 00
30 SLO Slovenia „ Representation in Wales
GR Greece Fax (44-20) 72 27 43 02
H Hungary 36 2 Caspian Point, Caspian Way Internet: www.europarl.org.uk
Cardiff CF10 4QQ E-mail: eplondon@europarl.europa.eu
Tel. (44-29) 20 89 50 20
Fax (44-29) 20 89 50 35 „ Office in Scotland
Internet: www.ec.europa.eu/uk The Tun
4 Jackson’s Entry
„ The internet „ Representation in Scotland Holyrood Road
Edinburgh EH8 8PJ
9 Alva Street, Edinburgh EH2 4PH
Internet access is available at internet cafes and in many hotels Tel. (44-131) 225 20 58 Tel. (44-131) 557 78 66
Fax (44-131) 226 41 05 Fax (44-131) 557 49 77
which have internet plug sockets in the rooms. Wi-Fi wireless net- Internet: www.ec.europa.eu/uk Internet: www.europarl.org.uk
works can be used at airports, railway stations, hotels and other E-mail: epedinburgh@europarl.europa.eu
locations. Wi-Fi zones (hotspots) are usually clearly indicated. „ Representation in Northern Ireland
There is often a charge for access and your PC will need to be fitted Windsor House, 9/15 Bedford Street
Belfast BT2 7EG
with a wireless network card. Tel. (44-28) 90 24 07 08 There are European Commission and Parliament
Fax (44-28) 90 24 82 41 representations and offices in all the countries of
Internet: www.ec.europa.eu/uk the European Union. The European Commission
„ Electricity „ Information services in the United States
also has delegations in other parts of the world.

All Europe has 220–240 volt, 50 cycle alternating current. Cyprus, 2300 M Street, NW — 3rd floor
Washington DC 20037
Ireland, Malta and the United Kingdom have square three-pin plugs Tel. (202) 862 95 00
but, in general, all other EU countries have two-pin plugs. These Fax (202) 429 17 66
may vary but you should be able to use your appliances, such as Internet: www.eurunion.org

hairdryers and shavers, anywhere. Adaptors can usually be bought 222 East 41st Street, 20th floor
New York, NY 10017
in airports and tourist resorts. Tel. (212) 371 38 04
Fax (212) 688 10 13
Internet: www.eurunion.org

am802393EN.indd 2 25/02/08 13:53:38

Operators are free to offer cheaper rates so look out for better
deals. You are also entitled to receive information on roaming
prices when you travel in the EU. Your operator must send you by
SMS basic roaming price information and must also provide you
with a contact number where you can get more information.
An EU website (ec.europa.eu/roaming) lists the Eurotariff offered by
operators in all 27 EU countries and has links to their websites.

 Telephone
There is just one prefix for making international telephone calls
anywhere in the EU. It is 00.
The country codes are:

I Italy 39
A Austria 43 353
32 IRL Ireland
B Belgium L Luxembourg 352
BG Bul gar ia 359 370
357 LT Lithuania
CY Cyprus LV Latvia 371
CZ Czech Rep ubl ic 420 356
ny 49 M Malta
D Ger ma 31
45 NL Netherlands
DK Denmark P Portugal 351
E Spa in 34 48
372 PL Poland
EST Estonia RO Romania 40
F France 33 46
d 358 S Sweden
FIN Fin lan 421
SK Slovakia
GB United Kingdom 44 SLO Slovenia 386
GR Greece 30
H Hu nga ry 36

 The internet
Internet access is available at internet cafes and in many hotels
which have internet plug sockets in the rooms. Wi-Fi wireless net-
works can be used at airports, railway stations, hotels and other
locations. Wi-Fi zones (hotspots) are usually clearly indicated.
There is often a charge for access and your PC will need to be fitted
with a wireless network card.

 Electricity
All Europe has 220–240 volt, 50 cycle alternating current. Cyprus,
Ireland, Malta and the United Kingdom have square three-pin plugs
but, in general, all other EU countries have two-pin plugs. These
may vary but you should be able to use your appliances, such as
hairdryers and shavers, anywhere. Adaptors can usually be bought
in airports and tourist resorts.
 TOURIST INFORMATION
For further information on any EU country you are thinking of
visiting, here are the websites of their official national tourist
organisations.

stria.info
 www.au
A Au st ria
ww w.vi sit flanders.com
iu m 
B Belg www.opt.be
travel.org
 www.bulgaria
Bulgar ia cyprus.org.cy
BG
us  www.visit ourism.com
CY Cy pr www.czecht
Cz ec h Re public  any-tourism.de
CZ  www.germ
Germ an y denmark.com
D
nm ar k  www.visit info
De ai n.
DK  www.sp
Sp ai n w.vi sit estonia.com
E  ww
Esto ni a nceguide.com
EST
ce  www.fra land.com
F Fr an www. fin in.com
vi sit
d 
Finlan visitbrita
FIN  www.
GB United Kingdom w w w. visitgreece.gr

Gr ee ce ngary.com
GR
ng ar y  ww hu w.
H Hu w w w. en it.it
 m
I Italy w w w. di scoverireland.co
 bo urg. lu
Ireland luxem
IRL  www.visit l.lt
L Luxembourg w w w. tra ve

Lithuania iatourism.lv
LT
ia  www.latv alta.com
Latv m
LV  www.visit nd.com
M Malta w w w. ho lla

Netherlands portugal.com
NL
rt ug al  www.visit .travel
Po land
P  www.po m
PL Poland w w w. ro maniatourism.co
ia  en .co m
Roman swed
RO  www.visit kiatourism.sk
S Sweden w w w. slo va

Slovakia venia.info
SK
en ia  www.slo
SLO Slov

The abbreviations for countries are those used on nationality

plates on cars.
 Other information on the
European Union
Go online
Information in all the official languages of the European
Union is available on the Europa website: europa.eu

Visit us
All over Europe there are hundreds of local EU information
centres. You can find the address of the centre nearest you
on this website: europedirect.europa.eu

Call or write to us
Europe Direct is a service which answers your questions
about the European Union. You can contact this service by
freephone: 00 800 6 7 8 9 10 11, or by payphone from
outside the EU: (32-2) 299 96 96, or by electronic mail via
europedirect.europa.eu

Read about Europe

Publications about the EU are only a click away on the EU
Bookshop website: bookshop.europa.eu

You can also obtain information and booklets in English about the
European Union from:
EUROPEAN COMMISSION EUROPEAN PARLIAMENT
REPRESENTATIONS OFFICES
 Representation in Ireland  Office in Ireland
18 Dawson Street, Dublin 2 European Union House
Tel. (353-1) 634 11 11 43 Molesworth Street
Fax (353-1) 634 11 12 Dublin 2
Internet: ec.europa.eu/ireland/welcome/index_en.htm Tel. (353-1) 605 79 00
E-mail: eu-ie-info-request@ec.europa.eu Fax (353-1) 605 79 99
 Representation in the United Kingdom Internet: www.europarl.ie
E-mail: epdublin@europarl.europa.eu
8 Storey’s Gate, London SW1P 3AT
Tel. (44-20) 79 73 19 92  United Kingdom Office
Fax (44-20) 79 73 19 00/10 2 Queen Anne’s Gate
Internet: www.ec.europa.eu/uk London SW1H 9AA
Tel. (44-20) 72 27 43 00
 Representation in Wales Fax (44-20) 72 27 43 02
2 Caspian Point, Caspian Way Internet: www.europarl.org.uk
Cardiff CF10 4QQ E-mail: eplondon@europarl.europa.eu
Tel. (44-29) 20 89 50 20
Fax (44-29) 20 89 50 35  Office in Scotland
Internet: www.ec.europa.eu/uk The Tun
4 Jackson’s Entry
 Representation in Scotland Holyrood Road
9 Alva Street, Edinburgh EH2 4PH Edinburgh EH8 8PJ
Tel. (44-131) 225 20 58 Tel. (44-131) 557 78 66
Fax (44-131) 226 41 05 Fax (44-131) 557 49 77
Internet: www.ec.europa.eu/uk Internet: www.europarl.org.uk
E-mail: epedinburgh@europarl.europa.eu
 Representation in Northern Ireland
Windsor House, 9/15 Bedford Street
Belfast BT2 7EG
Tel. (44-28) 90 24 07 08 There are European Commission and Parliament
Fax (44-28) 90 24 82 41 representations and offices in all the countries of
Internet: www.ec.europa.eu/uk the European Union. The European Commission
also has delegations in other parts of the world.
 Information services in the United States
2300 M Street, NW — 3rd floor
Washington DC 20037
Tel. (202) 862 95 00
Fax (202) 429 17 66
Internet: www.eurunion.org
222 East 41st Street, 20th floor
New York, NY 10017
Tel. (212) 371 38 04
Fax (212) 688 10 13
Internet: www.eurunion.org
 COMMUNICATING TOURIST INFORMATION
„ Languages For further information on any EU country you are thinking of
visiting, here are the websites of their official national tourist
Europe is rich in languages. The main language families in the organisations.
EU include Germanic, Romance, Slav, Baltic and Celtic. The EU
institutions have 23 official languages but there are many other
lesser-spoken ones. European Union member states

Many Europeans speak at least one other language as well as their

mother tongue but, during your travels in Europe, try using a few
phrases of the local language when talking to local people. Start
with a good morning:

Ä www.austria.info om
s.c
A Austria
Ä www.visitflander
B Belgium www.opt.be
vel.org
Italian Buongiorno Ä www.bulgariatra .cy
Bulgarian Dobro utro Latvian Labrīt Bulgaria www.visitcyprus
.o rg
Czech Dobré ráno BG
us Ä ou ris m .com
Lithuanian Labas rytas Cy pr www.czec ht
Republic Ä
God morgen CY ur ism.de
Danish L-Għodwa t-Tajba Cz ec h www. ge rm an y- to
Goedemorgen Maltese CZ Ä k. com
Dutch Dzień dobry Germ an y www.visitdenm ar
Good morning Polish D Ä
English De nm ark n. in fo
Portuguese Bom dia DK Ä www.sp ai
Estonian Tere hommikust Romanian Bună dimineaţa Spain www.visitestonia. m
com
Hyvää huomenta E
a Ä de .co
Finnish Slovak Dobré ráno EST Esto ni www.franceg ui
Bonjour ce Ä la nd .co m
French Slovene Dobro jutro Fr an www. vi sit fin
n Guten Morgen F
d Ä in .co m
Germa Spanis h Buenos días FIN Finlan www.visitbrita
Ä
Greek Kalimera
Swedish God morgon United Kingdom www.visitgreece
.gr
GB Ä
Hungarian Jó reggelt Gr ee ce ww w.hu ng ar y.c om
Dia dhuit
GR Ä
Irish Hungary www.enit.it
H Ä land.com Europe in the world
I Italy
Ä www.discoverire
bo urg.lu
IRL Ireland
g Ä www.visitluxem Candidate countries
xe m bo ur l.l t
Lu www.trave
The 27

Mobile phones L Ä .lv

European Union
„ Lithuania www.latviatourism
countries together
LT Ä ta .co m China
Latvia www.visitmal
You can use your mobile LV Ä
Malta www.holland.com m
Poranesna Jugoslovenska

phone anywhere in Europe M Ä

Republika Makedonija

lands al.co The former Yugoslav

er www.visitportug
Russia
Ne th Republic of Macedonia

and in many other parts NL

rt ug al Ä .tr av el
of the world thanks to the P Po
Ä www.poland
Po la nd ro m an ia to ur ism.com
EU’s GSM technical stand- PL Ä www. m
Roman ia en .co
www.visitswed
express wealth. PPS, purchasing
ard. Before travelling, check RO
ed en Ä ki at ou ris m .sk
The value of 1 PPS unit corresponds
dia

with your network provider S Sw

Ä www.slova
© Van Parys Me

Sl ov ak ia w. slo ve ni a. in fo
that your phone is enabled SK Ä ww
SLO Slovenia
for international roaming.
Using your mobile phone
while abroad has become sub-
stantially cheaper thanks to a new EU regulation
l ti which
hi h sets
t
limits or ‘Eurotariffs’ on international roaming rates.
The abbreviations for countries are those used on nationality
plates on cars.
Average charge
summer 2006 Summer 2008 Summer 2009
Mobile calls
made abroad 110 cents 46 cents 43 cents

Mobile calls
received abroad 58 cents 22 cents 19 cents Other information on the
Eurotariff maximum per minute roaming charge in euro
European Union EU member state

Candidate country

(without VAT)
Go online
Operators are free to offer cheaper rates so look out for better Information in all the official languages of the European
Union is available on the Europa website: europa.eu
deals. You are also entitled to receive information on roaming
prices when you travel in the EU. Your operator must send you by
Visit us
SMS basic roaming price information and must also provide you All over Europe there are hundreds of local EU information
with a contact number where you can get more information. centres. You can find the address of the centre nearest you
on this website: europedirect.europa.eu
An EU website (ec.europa.eu/roaming) lists the Eurotariff offered by
operators in all 27 EU countries and has links to their websites. Call or write to us
Europe Direct is a service which answers your questions
about the European Union. You can contact this service by
„ Telephone freephone: 00 800 6 7 8 9 10 11, or by payphone from
outside the EU: (32-2) 299 96 96, or by electronic mail via
Published December 2007 by
European Commission
europedirect.europa.eu Directorate General for Communication
There is just one prefix for making international telephone calls Publications
B-1049 Brussels
anywhere in the EU. It is 00. Read about Europe
Publications about the EU are only a click away on the EU Office for Official Publications of the
European Communities
The countryy codes are: Bookshop website: bookshop.europa.eu L-2985 Luxembourg
bookshop.europa.eu

You can also obtain information and booklets in English about the Map originally created by Lovell Johns,
www.lovelljohns.com
European Union from:
I Italy 39
A Austria 43 353 EUROPEAN COMMISSION EUROPEAN PARLIAMENT
m 32 IRL Ireland REPRESENTATIONS OFFICES
B Belgiu Luxembourg 352 © European Communities, 2007
359 L
BG Bulgaria 370 „ Representation in Ireland
357 LT Lithuania „ Office in Ireland
CY Cyprus 371 18 Dawson Street, Dublin 2 European Union House
Rep ubl ic 420 LV Latvia Tel. (353-1) 634 11 11
CZ Cze ch 356 43 Molesworth Street
49 M Malta Fax (353-1) 634 11 12 Dublin 2
D Germany 31
45 NL Netherlands Internet: ec.europa.eu/ireland/welcome/index_en.htm Tel. (353-1) 605 79 00
DK Denmark Portugal 351 E-mail: eu-ie-info-request@ec.europa.eu Fax (353-1) 605 79 99
34 P Internet: www.europarl.ie
E Spain 48 „ Representation in the United Kingdom
372 PL Poland E-mail: epdublin@europarl.europa.eu
EST Estonia 40 8 Storey’s Gate, London SW1P 3AT
33 RO Romania Tel. (44-20) 79 73 19 92 „ United Kingdom Office
F France Sweden 46
358 S Fax (44-20) 79 73 19 00/10 2 Queen Anne’s Gate
FIN Finland 421
SK Slovakia Internet: www.ec.europa.eu/uk London SW1H 9AA
GB United Kingdom 44 386 Tel. (44-20) 72 27 43 00
30 SLO Slovenia „ Representation in Wales
GR Greece Fax (44-20) 72 27 43 02
H Hungary 36 2 Caspian Point, Caspian Way Internet: www.europarl.org.uk
Cardiff CF10 4QQ E-mail: eplondon@europarl.europa.eu
Tel. (44-29) 20 89 50 20
Fax (44-29) 20 89 50 35 „ Office in Scotland
Internet: www.ec.europa.eu/uk The Tun
4 Jackson’s Entry
„ The internet „ Representation in Scotland Holyrood Road
Edinburgh EH8 8PJ
9 Alva Street, Edinburgh EH2 4PH
Internet access is available at internet cafes and in many hotels Tel. (44-131) 225 20 58 Tel. (44-131) 557 78 66
Fax (44-131) 226 41 05 Fax (44-131) 557 49 77
which have internet plug sockets in the rooms. Wi-Fi wireless net- Internet: www.ec.europa.eu/uk Internet: www.europarl.org.uk
works can be used at airports, railway stations, hotels and other E-mail: epedinburgh@europarl.europa.eu
locations. Wi-Fi zones (hotspots) are usually clearly indicated. „ Representation in Northern Ireland
There is often a charge for access and your PC will need to be fitted Windsor House, 9/15 Bedford Street
Belfast BT2 7EG
with a wireless network card. Tel. (44-28) 90 24 07 08 There are European Commission and Parliament
Fax (44-28) 90 24 82 41 representations and offices in all the countries of
Internet: www.ec.europa.eu/uk the European Union. The European Commission
„ Electricity „ Information services in the United States
also has delegations in other parts of the world.

All Europe has 220–240 volt, 50 cycle alternating current. Cyprus, 2300 M Street, NW — 3rd floor
Washington DC 20037
Ireland, Malta and the United Kingdom have square three-pin plugs Tel. (202) 862 95 00
but, in general, all other EU countries have two-pin plugs. These Fax (202) 429 17 66
may vary but you should be able to use your appliances, such as Internet: www.eurunion.org

hairdryers and shavers, anywhere. Adaptors can usually be bought 222 East 41st Street, 20th floor
New York, NY 10017
in airports and tourist resorts. Tel. (212) 371 38 04
Fax (212) 688 10 13
Internet: www.eurunion.org

am802393EN.indd 2 25/02/08 13:53:38