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Assignment 1

Heavenly Bites offers a variety of freshly baked cakes including chocolate moist cake, red velvet cake, and double chocolate cake. They sell cakes through an online group on Facebook, Instagram, and WhatsApp. Customers can order cakes and pay through the chat features on these platforms using methods like QRPay, bank transfer, or cash on delivery. Their target market includes students and working adults looking for affordable sweet treats.
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0% found this document useful (0 votes)
24 views4 pages

Assignment 1

Heavenly Bites offers a variety of freshly baked cakes including chocolate moist cake, red velvet cake, and double chocolate cake. They sell cakes through an online group on Facebook, Instagram, and WhatsApp. Customers can order cakes and pay through the chat features on these platforms using methods like QRPay, bank transfer, or cash on delivery. Their target market includes students and working adults looking for affordable sweet treats.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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heavenly bites

A SLICE OF HEAVEN IN EVERY BITE

Chocolate moist
cake

Red velvet moist


cake

Double chocolate
cake

Swiss roll cake

BACHELOR OF SPORTS SCIENCE

COURSE NAME/COURSE CODE

blablabla tulis guna font ni DIGITAL MARKETING (MKT558)


AHMAD BUKHARI BIN MOHAMAD OMAR
(2022782883)
MUHAMMAD MUNTAQQIN BIN AMIRRUDDIN
(2022736889)
MOHAMAD AL-FAQEH NASRULHAQ BIN MOHD ZULKIFLI
blablabla tulis guna font ni (2022748731)
NUR ANIS MARHA BINTI BARIR
(2022996965)
KHALISAH BARIAH BINTI KASSIM
(2022765505)
NURFILZAH BINTI HUSSEIN
(2022748789)
blablabla tulisNURUL
guna font ni NISYA BINTI MOHAMAD ZAILANI
(2022750673)
NUR DIANA FARISYA BINTI ROHAIZAT
(2022736931)
2.THE PROCESS OF SELLING

STEP 1 STEP 2

SIGN UP AND FORM GROUP

Provide details and price


update the sale everyday
promote via instagram,
facebook and whatsapp

group link

Acquire stocks from


Samudera Factory STEP 3

collect CUSTOMERS; ORDERS THRU


STEP 4 CHAT

receiving PAYMENT BY QRPAY


BANK TRANSFER AND CASH ON
DELIVERY (COD)

Happy New Year special promotion


for customers at all social media

STEP 5

making delivery and


receiving feedbacks

" We are regular customers of


Heavenly Bites because the price
of the cake sold is very
reasonable for the serving size "

" Student at
UiTM Puncak Alam "
" Cheap price with big cake size
and delicious taste is the main

attraction of customers!! "

3. REASON FOR SELECTING


A SPECIFIC CONSUMER

blablabla tulis guna font ni

blablabla tulis guna font ni


Instagram is the best Facebook is the world's WhatsApp is already used
social media platform for largest and most well- by over two billion people,
engagement and to known social media making it the most popular
connect with consumers. network, making it an instant messaging service.
. ideal starting point for
It's visually appealing, businesses looking to WhatsApp Business offers
simple and more
blablabla tulis guna font ni
develop our social media tools to automate, sort and
appealing to younger strategy. quickly respond to
generation. messages, which makes
Sponsored stories, video easy communicating with
Instagram for business ads, and carousel ads on customers.
users have access to Facebook are excellent
analytics, which means we ways to pique someone's Direct messaging is ideal
can see statistics and interest without being too for personalized offers
demographics on direct. and personalized
followers and likes. customer service. In a
Facebook's business tools secure, one-on-one chat,
We can target specific assist us in developing our we can send personal
demographics
blablabla tulisand
guna font ni online brand, connecting account credentials, order
locations, link directly to with customers and updates, and offer
our website or landing potential employees, and assistance.
page, and gather data. increasing overall
productivity.
4. 4PS INFORMATION

PRODUCT
Premium and freshly baked cakes
Made of high quality ingredients
Packed in plastic and aluminium
containers
Chocolate moist and red velvet as
best seller

PRICE
Varies based on flavour type and
size
Ranges from RM4-12

PLACE
Provides deliveries within
Klang Valley:
Shah Alam
Meru
klang

PROMOTION
Promotion buy 2 CAKES free 1 CHEESE TART
(only valid for specific time event)
products can be accessed in the fACEBOOK GROUPapps . 10% offer
for chocolate moist and red velvet moist in new year EVENT.
products are advertised on FACEBOOK,instagram and WHATAPPS
ALSO can be purchased online and cash on delivery.

5. PAYMENT INFORMATION
6.TARGET MARKET

It offers affordable prices, making


Male and female students who will
it suitable for everyone
most likely to nibble on desserts
regardless of different income
while studying to get a boost of
levels. Families from differing
energy. Working adults will also be
social class can enjoy sweet
interested in our product as a treat
treats and spend time together in
for them after a long hard day at
front of the TV.
work

Heavenly Bites offers simple but varied


cakes to entice their taste buds. People
from all walks of life from children to the
elderly can indulge in the delights
offered

7. competitors

Competition is at an all-time high from local bakery


independent operators, big brand bakery shops and chains. Easy
ways to make your bakery more enticing to customers and
differentiate yourself from the competition. There are two
categories of competitors which is direct and indirect. A direct
competitor will offer the same product to the same target
market as you. An indirect competitor will sell something
different but targets the same market. When you are ready to
conduct a competitive analysis, you will have to evaluate the
bakeries that pose an immediate threat. Examples of competitor
are Mamasab, Paul Bakery, Jaslyn Cakes, Secret Recipe and so
on.

PROS of buying our


product
Affordable price for customers.
Have many types of flavor.
Can ensure the cake quality.
Can deliver it by cash on delivery (COD).
Make it easier for customers to buy online.
No crowd no pressure.

8. experience selling the product


at consumer based online platform

We had a very exciting journey of making this product


happened. Based on this Digital Marketing subject we
learned on how to utilize various marketing technique
such as creating detailed product listings, utilizing
keywords, and offering promotions to drive sales. We
also actively engaged with customer feedback and
used it to improve my product and listings. Through
these efforts, We are able to consistently maintain a
high rating for our product and attract a steady
stream of repeat customers. Overall, it was a great
experience as we were able to learn about e-
commerce and how to effectively sell a product
online.

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