Porter’s 5 Forces framework helps us evaluate the competitive environment in an industry.

The
use of this tool is broad in range and strategic in nature. The results of the analysis lay a solid
foundation for making the right strategic decisions. Let’s find out how it works in practice!
For simplicity, we split the whole process into four stages:
Stage 1: Define area of interest
Stage 2: Collect data
Stage 3: Analyze the data
Stage 4: Draw conclusions and recommendations
Stage 1: Define Area of Interest
Suppose that you are a Strategy Manager at Walmart. The dynamics of today’s business
environment are constantly changing, especially in the retail industry. Competing against big
players like Amazon, Costco Wholesale, and Target requires regular industry analysis. To assess
Walmart’s competitive position, you decide to conduct Porter’s 5 Forces analysis.
In reality, many business professionals analyze a whole industry rather than an individual
organization. Mostly, threats and opportunities within an industry will coincide with those of a
specific company. But not always! At the end of the day, it all comes down to the type of
information you need.
Here, we shall focus on Walmart in particular.
Stage 2: Collect Data
This stage is all about data collection. You look for valuable information about the retail
industry, focusing on Walmart’s competitors, buyers, suppliers, newcomers, and substitutes. We
use this data to evaluate each of the factors that make up the five forces. Feel free to look up
Walmart’s Annual Reports as well.
Below, you can find a handy table that shows you the most prominent points to look for when
collecting industry-specific information for each of the forces in Porter’s model:
You can follow these pointers to help you organize your findings better. Of course, the list is not
exhaustive. If there is anything you feel will make a big difference for Walmart’s competitive
position, write it down even though it isn’t included in this table!
Stage 3: Analyze the Data
This is the information you have gathered after carefully examining Walmart’s Annual Reports
and other relevant business data:

Threat of New Entrants (Very Low)

Walmart is a giant in the retail industry. As such, it invests a lot in sales and marketing,
distribution, and product development. If another party wants to join the industry, they should
put down a huge amount of initial capital to compete against existing players. After all, all
retailers strive for the same number of buyers, while offering somewhat similar products.
Overall, severe retaliation makes it hard to survive in the retail business. On top of that, Walmart
sustains a great relationship with suppliers and sells to a great number of customers. So,
economies of scale surely work in its favor. Because of its well-designed distribution systems
and range, we observe reduced sunk costs, too.
Knowing all this, we can say that the risk of new joiners seems mitigated. As a result, the threat
to new entrants is ranked very low.
Bargaining Power of Buyers (Medium-to-Low)
Walmart deals with many small buyers on a daily basis, which disseminates the purchasing
power of those buyers. Contrary to popular belief, those customers exert moderate-to-low power
over the retail giant. That’s because the store’s low-price approach and convenience are difficult
to find anywhere else. As a result, the company does not feel much pressure from customers
when it comes to pricing. At the same time, the constant need for specific new brands that are
currently not in stock weakens Walmart’s power as a buyer and strengthens the power of its
customers. Besides, switching costs are low – anyone can do purchases at a different store.
However, buyers are highly sensitive to price changes, thus they mostly find Walmart to be the
best choice to satisfy their needs. As for substitutes, Walmart is too big to worry about that- its
product variety, low prices, and location advantages can hardly be beaten.
That’s why the bargaining power of buyers is evaluated as medium-to-low.
Bargaining Power of Suppliers (Very Low)
The store chain purchases products from different suppliers. For those producers, Walmart is a
buyer, one of the main players to supply products or services to. With the large purchasing
volumes and broad customer reach, Walmart thus appears to be a buyer of high power. That’s
why its suppliers make sure they cater to its needs at all times. They even build their operational
centers adjacent to the store locations, simply to meet Walmart’s demands. And if a supplier isn’t
able to accommodate its requests, Walmart is confident enough to just switch to a different one.
All this weakens the power of suppliers. Of course, companies like Coca Cola are some of the
very few that can overpower Walmart, as they are equally strong and can supply the end
customers by themselves. What’s more, Walmart employs a Supplier Diversity Program as part
of its Corporate Social Responsibility outlook. This further mitigates its dependency on a single
distributor.
In short, Walmart is a strong buyer whose suppliers exert extremely low power.
Threat of Substitutes (Low)
Walmart offers a great variety of products and item categories – from groceries to household
appliances. It is unlikely that a product isn’t available in Walmart but available somewhere else.
With its broad range, the retailer fights no strong substitution. A product and all its substitutes
will probably be available at Walmart. The retail giant should only worry about industry rivals
like Target that, in turn, may attract people by offering comparable product diversity. Yet, this
has to do with industry rivalry, and not product substitution.
Since almost all product variations are easily found on the store shelves of Walmart, there is no
real threat of substitutes to consider. Hence, it is irrelevant in the analysis.
Industry Rivalry (Medium)
With a stable 4% industry growth and nearly 5 trillion US dollars market size, the US retail
industry maintains high competition. When it comes to Walmart, however, the department store
chain meets no challenges from small contenders like Sears. The competitive advantage
economies of scale and price strategy bring to Walmart can hardly be found elsewhere. There are
a few rivals the company must keep a vigilant eye on Costco, Target, The Kroger, and Amazon.
Still, their distribution channels and pricing strategies are yet to outperform Walmart’s.
Broadly speaking, the retail giant scores medium industry rivalry present in the US retail
business.
Stage 4: Draw conclusions and recommendations
The whole purpose of Porter’s 5 Forces analysis is to identify which areas companies should
focus on when making strategic decisions. For Walmart, this is the industry rivalry, as it is the
only one that exerts medium power to its competitive position. That’s why the retailer must
continuously strengthen its capacity in relation to existing players. To do that, the company
should further invest in:
1. Automation of internal processes for supply chain management
 2. Human resource development
Why so? With improved supply chain operations, Walmart can live up to its mission and vision
to be a cost-effective organization. As for human resource development, skilled employees and
executives will inevitably bring fresh strategic ideas to the table of how to overcome industry
threats while benefiting from any business opportunities.
The bottom line is that these strategic approaches may contribute to better efficiency and
business growth. As a result, Walmart can remain persistent in beating the competition.
What’s Next?
Porter’s 5 Forces model is a valuable tool for competitive analysis, however, analysts often
employ other approaches in conjunction. Next, we recommend you take a look at the principles
of industry concentration as a factor on pricing power and price competition.