TROJAN

MY SPACE MY TIME

S TA M I N A 3 1 0
TREADMILL

TREADMILL CARE AND INSTRUCTIONS

AND ASSEMBLY MANUAL

CAUTION
READ ALL PRECAUTIONS AND
INSTRUCTIONS IN THIS MANUAL
BEFORE USING THIS EQUIPMENT
KEEP THIS MANUAL FOR
CALL
6 1 YEAR nty
1SOUTH AFRICA’S

# HOME
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 INDEX PAGE
1. SAFETY INSTRUCTIONS 3

2. PRE ASSEMBLY CHECK LIST 4

3. HARDWARE LIST 5

4. ASSEMBLY STEPS 6

5.. FOLDING INSTRUCTIONS 7

6. MAINTENANCE 8

7. GROUNDING INSTRUCTIONS 9

8. COMPUTER FUNCTIONS 10

9. FITNESS TIPS & TECHNIQUES 16

10. CONDITIONING GUIDELINES 17

11. WARM -UP AND COOL-DOWN 18

12. FREQUENTLY ASKED QUESTIONS 19

13. PARTS LIST 20

14. EXPLODED DRAWING 21

15. TROJAN 1 YEAR LIMITED WARRANTY 22

16. TROJAN REPAIRS PROCEDURE 24

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 1. SAFETY INSTRUCTIONS
WARNING :
To reduce the risk of serious injury, read the following safety instructions before using the TROJAN STAMINA 310
TREADMILL

IMPORTANT:THIS UNIT IS INTENDED FOR HOUSEHOLD USE ONLY

DANGER: To reduce the risk of electric shock, always unplug the treadmill from the electrical outlet immediately after
using and before cleaning.

1. Use the TROJAN STAMINA 310 TREADMILL only on a level surface

2. Keep children and pets away from this equipment at all times.
3. The TROJAN STAMINA 310 TREADMILL should not be used by persons weighing more than 120 kgs
4. The TROJAN STAMINA 310 TREADMILL should be used by only one person at a time.
5. Be careful to maintain your balance while using, mounting, dismounting, folding, unfolding or assembling the TROJAN
STAMINA 310 TREADMILL. Loss of balance may result in a fall and serious bodily injury.
6. Use the TROJAN STAMINA 310 TREADMILL only as described in the manual.
7. Before using this equipment to exercise, always do stretching exercises to properly warm up.
8. Always make sure all bolts and nuts are tightened prior to each use.
9. If dizziness, nausea, chest pains, or any other abnormal symptoms are experienced while using this equipment, STOP
the workout at once. CONSULT A PHYSICIAN IMMEDIATELY.
10. Never leave the TROJAN STAMINA 310 TREADMILL unattended when plugged in. Unplug from the power outlet
when not in use and before removing or replacing parts.
11. Never operate the TROJAN STAMINA 310 TREADMILL if it has a damaged cord or plug, if it is not working properly,
if it has been dropped and damaged, or exposed to water.
12. Do not pull the TROJAN STAMINA 310 TREADMILL by the power supply cord or use the cord as a handle. Keep
cord away from heated surfaces and open flames.
13. Handicapped individuals should have medical approval and close supervision when using the TROJAN STAMINA 310
TREADMILL
14. Always return the TROJAN STAMINA 310 TREADMILL to a slow speed to provide for safe dismount and low speed
restart.

WARNING
Before starting any exercise or conditioning program you should consult with your personal physician to see if you
require a complete physical exam. This is especially important if you are over the age of 35, have never exercised before,
are pregnant, or suffer from any illness.
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 2. PRE ASSEMBLY CHECK LIST
Thank you for choosing the TROJAN STAMINA 310 TREADMILL. We take great pride in producing this quality product
and hope it will provide many hours of quality exercise to make you feel better, look better and enjoy life to its fullest.

Yes, it is a proven fact that a regular exercise program can improve your physical and mental health. Too often, our busy
lifestyles limit our time and opportunity to exercise. The TROJAN STAMINA 310 TREADMILL provides a convenient and
simple method to begin your assault on getting your body in shape and achieving a healthier lifestyle.

Before reading further, please familiarise yourself with the parts that are labelled.

Read this manual carefully before using the TROJAN STAMINA 310 TREADMILL.

Consol

Safety Key

Handpulse

Handgrip Tube

Upright

Running Belt

Wheel Main Frame

Rear adjust box

Wheel
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 3. HARDWARE LIST

ITEM Description Qty

A Computer Consol 1
B Frame 1

ITEM Description Qty

a Allen Bolt M8 x p1.25 x 40 4
b Allen Bolt M8 x p1.25 x 15 6
c Safety Key/Clip 1
d SILICON 1
e Allen Wrench & Screwdriver 5mm (70mmx70mm) 1

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 4. ASSEMBLY STEPS
Two persons are
required to assemble the
Trojan Stamina 310.

STEP 01
- Unfold the Left and Right Uprights on the
Main Frame until they are in the upright
position.
- Secure the Left and Right Upright with
Allen Bolts (a&b).
- Raise the Handrails until they are horizontal,
then secure them with Allen Bolts (a).

STEP 02
- Connect the Control Wire in the Right
Upright (1) with the Computer Control Wire
(2)
- Attach the computer onto the Left and Right
Handrail , securing the them with Allen Bolts (b)

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 5. UNFOLDING / FOLDING / TRANSPORT
UNFOLDING
Hold the treadmill running board with your left hand.
Pull the locking knob with your right hand and slowly lower the
treadmill running board. Remove your right hand as you slowly lower
the running board to the floor.
(Figure 1)

FOLDING
Ensure the incline angle of the treadmill is at its lowest position.
Pull the locking knob until the treadmill running board can be lifted.
Lift the treadmill running board up until locking knob clicks securely
into the hole.
(Figure 2 and 3)

TRANSPORT
Place your right foot onto the right base foot tube.
With two hands holding the left and right handgrip tubes, pull the
treadmill toward you.
You can now easily move the treadmill to the desired position by
pushing it on its wheels.
(Figure 4)

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 6. MAINTENANCE
Your treadmill should require little maintenance other then
periodically applying lubricant. Lubricating under the running
belt will ensure superior performance and extend the
treadmill’s life expectancy.

HOW TO CHECK TREADBELT FOR PROPER

LUBRICATION
Lift one side of the treadbelt and feel the top surface of the
treadboard.
If the surface is slick to the touch, then no further lubrication
is required.
If the surface is dry to the touch, apply half the bottle of lubri-
cant to the surface beneath the belt. If the lubricant is finished
Dubbin can be used. No other lubricant should be used.

HOW TO APPLY LUBRICANT

Lift one side of running belt.
Pour one half of the lubricant bottle under the centre of the running belt on the top surface of the running deck.
Walk on the treadmill at a slow speed for 3 to 5 minutes to evenly distribute lubricant.
NOTE: DO NOT over lubricate running deck. Any excess lubricant that comes out should be wiped off.
NOTE: ONLY USE HALF THE BOTTLE OF LUBRICANT PER APPLICATION

LUBRICATION SCHEDULE.
1. Check the treadboard lubrication during installation. If it is necessary, lubricate the treadboard, using the full bottle of
lubricant provided, before using the treadmill for the first time.
2. If the treadmill is used on a regular basis, the running deck should be lubricated once a month.
3. If the treadmill is not used for two months or more, the treadmill must be lubricated before use.

BELT TRACKING ADJUSTMENT

If during use you notice that the running belt either shifts
to the right or the left of center, first remove “Safety Key”
and unplug equipment from AC power source. Using
Allen wrench (e) provided, turn left rear roller adjustment
clockwise no more the 1/4” of a turn. Remove Allen wrench,
insert “Safety Key” and insert AC power cord into AC outlet.
Turn on your treadmill and observe after running for a few
minutes to see if the problem has been corrected. This may
take several adjustments, so repeat the above procedure.

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 7. GROUNDING INSTRUCTIONS
This product must be grounded. If malfunction or breakdown occurs, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.

DANGER - improper connection of the equiment-grounding conductor can result in a risk of electric shock. Check with
a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify
the plug provided with the product - if it will not fit the outlet; have a proper outlet installed by a qualified electrician.

This product is for use on a nominal 220-240-volt circuit and has a grounding plug that looks like the plug illustrated in
the figure. Make sure that the product is connected to an outlet having the same configuration as the plug. No adaptor
should be used with this product.

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 8. COMPUTER FUNCTIONS

GETTING STARTED

1. Turn on the treadmill, using the switch located at the back of the treadmill.
2. Put the safety key in the recess of the consol.
3. A beep will sound and all windows will display values. These initial values are 0, and are not flashing, which means the
treadmill is in the START/READY mode. In the START/READY mode the user can hold the grip pulse sensor to
detect a heart rate reading.

Note:
** If safety key is not in place in the recess of the consol, the TIME window will display “----“.
The treadmill can not be operated without the safety key in place.

** During work out, if the safely key is pulled off, the beeper will sound a warning, then the treadmill will come to a stop.
If this happens put the safety key back in the recess of consol. The consol will activate and display all the initial set
up values.

** Under the START/READY condition, if you did not hold the grip pulse sensors, the PULSE window will display HP.
As soon as you hold both of the grip pulse sensors, the PULSE window will display the heart rate values.

** The PULSE value range is 40~240 Beats/min

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 8. COMPUTER FUNCTIONS
OPERATIONAL INSTRUCTION

1. Press to start the treadmill. The treadmill will start with a speed of 1.0km/hr. Press or to increase

or decrease speed (or press fast speed buttons to instantly choose the speed you want).

Press once to pause your workout (pressing once will pause all values on the treadmill, press the button for

a second time and the treadmill will start operating again. Pressing and holding it for 3 seconds will take the treadmill back

to the START/READY position.).

2. This treadmill also has incline adjustment functionality. Press or to control the incline angle. When you

press and hold the or the running deck will change angle accordingly. When the deck angle reaches the level

you want, release the or key and the incline/decline will stop.

3. On the Stamina 310 treadmill the running deck incline and speed can be controlled from the handrails. Pressing

the or button on the left handrail will control the incline angle. Press the or down button on

the right handrail will control the speed.

** When the SAFETY KEY is taken off and then replaced, the incline will not reposition itself to the incline level prior
to the safety key removal. You need to press the Start key to reposition the incline level.

** When the treadmill is powered on, it will not reposition the incline to the level prior to the powering off. You need
to press the Start key then reset the incline level.

** Under Start/Ready status, press and hold the stop key for 5 seconds, to reposition the incline to its previous level.

** During operation, if you press the stop key, the program will stop. If you wish to continue the program, press the
Start key or press the Stop key to leave the program and revert back to the Start/Ready status.

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 8. COMPUTER FUNCTIONS
2. MODE OPERATIONAL INSTRUCTION

In this mode there is 1 MANUAL program and 6 PRESET programs.

1. MANUAL: Under this mode, you can set up the time and distance to suit your needs

1.1. Press and the MANUAL LED light will start flashing. Press to enter into the MANUAL mode.

1.2. Press or to set up time. You can press to start exercising, or press to change to

distance. The Program pre-set value is 20 min and the time range is 5-99 min (Step is 1 min).

1.3. Press or to set distance. After setting distance you can press to start exercising, or

press to go back to option MODE. The Program pre-set value is 5km and the distance range is 1-99 min

(Step is 0.1km).

2. PROGRAM Under this mode there are 6 programs (P1 - P6)

2.1 Press and the MANUAL LED light will start flashing. Press or to choose P1 - P6 then

press to enter into the mode you have selected.

2.2 After entering the program, the LEVEL window begin to flash. In PROGRAM mode, P1 - P6 each have

3 LEVELS for you to select from.

2.3 Press or to choose the desired LEVEL, then press and the treadmill will begin to operate.

Alternatively press to enter the PROGRAM time setting.

2.4 Once in time setting, press or to set up the time. Now press and the treadmill will begin to

operate. Alternatively press to go back to MODE option again. Program pre-set value is 32 min and the

Time range is 5-99 min (Step is 1 min).

2.5 For reference to the preset values for P1 - P6, refer to the List1 - List 6 (PAGE 14):

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 8. COMPUTER FUNCTIONS
3. BODY FAT MODE.

Under START/READY condition, press . The Body Fat LED will start flashing.

When you choose this function, the program will require you to enter the following values.

Age: Pre-set value is 30 , range is 13 – 80 years and each step is 1. Press or to select the correct values then

press to set up the next value required.

Height: Pre-set value is 170 cm, range is 130 - 200 cm each step is 1cm. Press or to select the correct values

then press to set the next value required.

Sex: Pre-set value is 1 (male). Press or to change sex selection (1 - Male, 0 - Female). Now press to

set the next value required.

Weight: Pre-set value is 70 kg, range is 30 - 130 kg and each step is 1 kg. Press or to adjust. After choosing

the correct value, press and hold the grip pulse sensor with both hands for about 15 seconds. After 15 seconds the

Body Fat window will display your Body Fat value. At the same time, on the computer panel (left side) the LED light will

display the evaluation.

Male and Female bodies have different fat percentage ratios for Underweight, Normal weight, Overweight and Obese. The

consol will light up the relevant LED dot to indicate your Body Fat. Use this list as a reference:

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 Programs 1 – 6 Preset levels Programs 1 – 6 Preset levels
Program 1 Program 2

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 Programs 1 – 6 Preset levels Programs 1 – 6 Preset levels
Program 3 Program 4

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 9. FITNESS TIPS AND TECHNIQUES
AEROBIC EXERCISE
Aerobic exercise is any sustained activity that sends oxygen to your muscles via your heart and lungs. Aerobic exercise
improves the fitness of your lungs and heart - your body’s most important muscle. Aerobic exercise fitness is promoted
by any activity that uses your large muscles (arms, legs, or buttock, for example). Your heart beats quickly and you breathe
deeply. An aerobic exercise should be part of your entire exercise routine.

WEIGHT TRAINING
Along with aerobic exercising which helps get rid of and keep off the excess fat that our bodies can store, weight train-
ing is an essential part of the exercise routine process. Weight training helps tone, build and strengthen muscle. If you
are working above your target zone, you may want to do a lesser amount of reps. And as always consult your physician
before beginning any exercise program.

MUSCLE CHART
TREADMILL
The exercise routine that is performed on the treadmill will develop the lower body muscle group as well as condition
the circulatory system and provide a good aerobic workout . These muscle groups are highlighted on the muscle chart
below.

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 10. CONDITIONING GUIDELINES
How you begin your exercise program depends on your physical condition. If you have been inactive for several years, or
are severely overweight, you must start slowly and increase your time on the equipment; a few minutes per workout.

Initially, you may be able to exercise only for a few minutes in your target zone, however, your aerobic fitness will improve
over the next six to eight weeks. Don’t be discouraged if it takes longer. It’s important to work at your own pace. Ulti-
mately, you’ll be able to exercise continuously for 30 minutes. The better your aerobic fitness, the harder you will have to
work to stay in your target zone. Please remember these essentials :
• Have your doctor review your training and diet programs to advise you of a workout routine you should adopt.
• Begin your training program slowly with realistic goals that have been set by you and your doctor.
• Monitor your pulse frequently. Establish your target heart rate based on your age and condition.
• Set up your equipment on a flat, even surface at least 3 feet from walls and furniture.

EXERCISE INTENSITY
To maximize the benefits of exercising, it is important to exercise with the
proper intensity. The proper intensity level can be found by using your heart
rate as a guide. For effective aerobic exercise, your heart rate should be
maintained at a level between 65% and 85% of your maximum heart rate
as you exercise. This is known as your target zone. You can find your target
zone in the table below.

During the first few months of your exercise program, keep your heart rate near the low end of your target zone as you
exercise. After a few months, your heart rate can be increased gradually until it is near the middle of your target zone as
you exercise.

To measure your heart rate, stop exercising but continue moving your legs or walking around and place two fingers on
your wrist. Take a six-second heartbeat count and multiply the results by 10 to find your heart rate. For example, if your
six-second heartbeat count is 14, your heart rate is 140 beats per minute. (A six-seconds count is used because your
heart rate will drop rapidly when you stop exercising.)
Adjust the intensity of your exercise until your
heart rate is at the proper level.

For more information on dieting and

training visit www.trojanhealth.co.za

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 11. WARM-UP AND COOL-DOWN
WORKOUT GUIDELINES
Each workout should include the following three parts:
A warm-up, consisting of 5 to 10 minutes of stretching and light exercise. A proper warm-up increases your body tem-
perature, heart rate, and circulation in preparation for exercise.
Training zone exercise, consisting of 20 to 30 minutes of exercising with your heart rate in your training zone. (Note:
During the first few weeks of your exercise program, do not keep your heart rate in your training zone for longer than
20 minutes.)
A cool-down, with 5 to 10 minutes of stretching. This will increase the flexibility of your muscles and will help to prevent
post-exercise problems.

EXERCISE FREQUENCY
To maintain or improve your condition, plan three workouts each week, with at least one day of rest between workouts.
After a few months of regular exercise, you may complete up to five workouts each week, if desired. Remember, the key
to success is make exercise a regular and enjoyable part of your everyday life.

SUGGESTED STRETCHES
The correct form for several basic stretches is shown at the right. Move slowly as you
stretch, never bounce.

1. Toe Touch Stretch

Stand with your knees bent slightly and slowly bend forward from your hips. Allow
your back and shoulders to relax as you reach down toward your toes as far as pos-
sible. Hold for 15 counts, then relax. Repeat 3 times. Stretches: Hamstrings, back of
knees and back.

2. Hamstring Stretch
Sit with one leg extended. Bring the sole of the opposite foot toward you and rest it
against the inner thigh of your extended leg. Reach toward your toes as far as pos-
sible. Hold for 15 counts, then relax. Repeat 3 times for each leg. Stretches: Ham-
strings, lower back and groin.

3. Calf/Achilles Stretch
With one leg in front of the other, reach forward and place your hands against a
wall. Keep your back leg straight and your back foot flat on the floor. Bend your
front leg, lean forward and move your hips toward the wall. Hold for 15 counts, then
relax. Repeat 3 times for each leg. To cause further stretching of the achilles tendons,
bend your back leg as well. Stretches: Calves, achilles tendons and ankles.

4. Quadriceps Stretch
With one hand against a wall for balance, reach back and grasp one foot with your
other hand. Bring your heel as close to your buttocks as possible. Hold for 15 counts,
then relax. Repeat 3 times for each leg. Stretches: Quadriceps and hip muscles.

5. Inner Thigh Stretch

Sit with the soles of your feet together and your knees outward. Pull your feet
toward your groin area as far as possible. Hold for 15 counts, then relax. Repeat 3
times. Stretches: Quadriceps and hip muscles.

For more information on dieting and training visit www.trojanhealth.co.za

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 12. FREQUENTLY ASKED QUESTIONS
Q1. My consol is showing LS
• Treadmill has not received a speed signal for 8 seconds.
• Turn off computer, unplug, leave for 30 seconds, then restart the treadmill.
• If the error persists please contact our call centre on 0861 876 526 (0861 Trojan)

Q2. My consol is showing E1

• Memory of the consol is malfunctioning or the CPU is having accessing problems.
• Turn off computer, unplug, leave for 30 seconds, then restart the treadmill.
• If the error persists please contact our call centre on 0861 876 526 (0861 Trojan)

Q3. My computer consol is not working

1. Check that your power cord is in your power outlet and is on.
2. Check that you have a power supply to your home.
3. Ensure that the consol computer cables have been connected properly in the neckpiece when assembling the unit.

Q4. My consol is showing an “E2” error

1. This is an incline error.
2. Return incline to 0, and leave for 30 seconds
3. If the error continues, turn off computer, unplug, leave for 30 seconds, then restart the treadmill.
4. If the error persists, please contact our call centre on 0861 876 526

Q5.The consol cannot read the hand pulse signal

1. The hand pulse sensors will not operate correctly if your skin is extremely dry. Moisten your hands and try again.
2. Avoid moving your hands while exercising and hold the hands pulse sensors firmly while exercising. If you do
move your hands while exercising, give the computer a few seconds to resample and display your correct heart pulse rate.
3. Clean the hand pulse sensors to ensure good contact between your body and the pulse sensor.
4. If the error persists, please contact 0861 876 526

Q6. My LCD is dim

1. Check if unit is in direct sunlight, move if necessary.
2. If display does not improve, please contact 0861 876 526

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 13. PARTS LIST

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 14. EXPLODED DRAWING

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 15. TROJAN 1 YEAR LIMITED WARRANTY
Masstores (Pty)Ltd (“the Supplier”) hereby provides a limited warranty to the original purchaser of this product (“the
Consumer”) that this product will be free of manufacturing defects in materials and workmanship which under normal,
personal, family or household use (commercial use expressly excluded) manifest themselves within the following stipu-
lated periods from the date of purchase:

Exclusions
The warranty does not include and will not be construed to cover products damaged as a result of disaster, misuse,
commercial use, use not in accordance with the written instructions included with the product, abuse, and/or any
non-authorized modification of the product. It also does not cover replacement of the light bulbs and other expendables.
All demo models carry a 3 month warranty.

Waiver
The warranty provided herein and the obligations of the Supplier are in lieu of, and the Customer waives, all other war-
ranties, guarantees, conditions or liabilities, express or implied, arising by law or otherwise, including without limitation, any
obligation of the Supplier in respect of any injury , loss or damage (direct, indirect or consequential) arising out of the
use of, or inability to use, this product and whether or not occasioned by the Supplier’s negligence or any act or omission
on its part.

Claims under 1 Year Limited Warranty

Within 7 days of purchase:
The faulty product will be exchanged (provided that the product is in its original packaging with all accessories).

After 7 days but within 3 months of purchase:

The Supplier may in its sole discretion either replace or repair the product.

After 3 months but within 1 year of purchase:

The Supplier may in its sole discretion either replace or repair the product. The following shall not be covered:

• Treadmills: Running Decks, Running Belts, Rubber Arm Covers and all Cosmetics.

• Exercise Bikes/Spinners: Pedals, Cranks, Seats and Rubber Arm Covers.

• Cross Trainers/ Ellipticals/ Steppers: Foot Rests, Cranks, Shocks, and Rubber/Foam Arm Covers.

• Home Gyms: Pulleys, Cables, Seats, Padding and End Caps.

• Trampolines: Springs, Mats, and Covers.

• Rowers: Rowing Strap / Rope / Arms, Pulling Handle, Grip, Moveable Seat.

• Vibration Trainers. Platform /Rubber Arm Cover/ Resistance Bands.

Parts not mentioned in the above, are covered under warranty within the 1st year of purchase

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 Proof of Purchase
Any claim in terms of the warranty must be supported by a proof of purchase or a warranty number.
Warranty numbers can be issued through contacting our call centre on 0861 Trojan (0861 876 526),
or online at www.trojanhealth.co.za. If such proof is not available, then notwithstanding anything to the
contrary herein, the service agent’s prevailing charges for services/repairs including call-out and/or spares will
be payable by the Consumer upon collection or delivery of the repaired product.

The Consumer does not need to return the product to the store.
The Consumer shall phone the Trojan hotline on 0861 Trojan (0861 876 526) and the Supplier’s authorized agent will
at its discretion either repair the item at the Consumer’s residence or collect and repair the item at their premises.

During the warranty period the product may only be serviced and/or repaired by the Supplier’s duly
authorized agent(s).

Masstores (Pty) Ltd

16 Peltier Drive, Sunninghill
Sandton, Johannesburg, South Africa

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 16. TROJAN REPAIRS PROCEDURE
1. Procedure for repairs
Should you experience any faults or breakdowns on your Trojan equipment, please adhere to the following procedure
to have the fault rectified speedily and professionally.
• Do not return the product to the store*
• Call 0861 Trojan (0861 876526) to log the faulty product (under warranty or out of warranty)
• The operator or technical advisor will try identify the fault, and will book a service team call out.
• The service team will endeavour to fix the problem in your home on an agreed date and time.
• Only if the fault cannot be repaired in the convenience of your home, will the service team take the
faulty product back to the service centre.
• Items repaired in our service centre will be returned to your home on an agreed date and time.

* Note:
Should you live in an outlying area, it may be neccessary to return the product to the store nearest to you.Our service
operator will advise you of your repair procedure.

2. Cost of Repairs
2.1 Under warranty
• Any items still under warranty will be repaired free of charge, as long as it complies with the terms and
conditions of the warranty. (refer to “warranties” section in this manual)
• Any items that need to be repaired that are NOT covered in the warranty will be for the consumer’s
expense. A quote for the repair/replacement of these items will be provided to the consumer for
approval prior to repairs being conducted.

2.2 Out of Warranty

• Any items that need to be repaired once the warranty has expired will be for the consumer’s expense
including call out fees. A quote for the repair/replacement of these items will be provided to the
consumer for approval prior to repairs being conducted.

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