Pro-C751 FSM en Final 220811
Pro-C751 FSM en Final 220811
                            July 2011
Safety, Symbols, Trademarks
Conventions
Bushing
C-ring
Connector
E-ring
Gear
Harness clamp
                                                                                                         1
        Symbol                                             What it means
Pivot screw
Shoulder screw
Spring
Standoff
Stud screw
Timing belt
    The notations "SEF" and "LEF" describe the direction of paper feed. The arrows indicate the direction of
    paper feed.
2
In this manual "Main Scan" means "Horizontal" and "Sub Scan" means "Vertical", both relative to the
direction of paper feed.
In this manual, the following important symbols and notations are used.
 • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in
   death or serious injury.
 • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in
   minor or moderate injury or damage to the machine or other property.
 • Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable
   data and to prevent damage to the machine
• This information provides tips and advice about how to best service the machine.
Here is a list of commonly used terms and abbreviations that are used throughout the Field Service
Manual and Appendices.
Terms Meaning
                                                                                                      3
         Terms                                            Meaning
JG Junction Gate
LE Leading Edge
PFU Paper Feed Unit (for Tray 1 and Tray 2: Pickup and feed rollers, sensors, solenoids)
TE Trailing Edge
4
   Terms                                              Meaning
              Toner Mark sensors, the three sensors of the ITB sensor array. They detect MUSIC
 TM           patterns on the ITB. In this manual, these are the ID/MUSIC sensors, but you may see
              "TM" in the SP mode.
              "Toner Mark/Photo"-sensor. The “P” refers to the center sensor of the ITB sensor array. In
 TM/P         this manual, "ID/MUSIC sensors" is used. However, you may see "TM/P" in the SP
              mode.
VTU Vertical Transport Unit (paper feed between paper banks and right drawer)
For your safety, please read this manual carefully before you use this product. Keep this manual handy
for future reference.
Safety Information
Always obey the following safety precautions when using this product.
Safety During Operation
In this manual, the following important symbols and notations are used.
                                                                                                           5
    Responsibilities of the Customer Engineer
Customer Engineer
    Maintenance shall be done only by trained customer engineers who have completed service training for
    the machine and all optional devices designed for use with the machine.
     • Maintenance shall be done using the special tools and procedures prescribed for maintenance of
       the machine described in the reference materials (service manuals, technical bulletins, operating
       instructions, and safety guidelines for customer engineers).
     • Use only consumable supplies and replacement parts designed for use with the machine.
     • Work carefully when lifting or moving the machine. If the machine is heavy, two or more customer
       engineers may be required to prevent injuries (muscle strains, spinal injuries, etc.) or damage to the
       machine if it is dropped or tipped over.
     • Personnel moving or working around the machine should always wear proper clothing and
       footwear. Never wear loose fitting clothing or accessories (neckties, loose sweaters, bracelets,
       etc. ) or casual footwear (slippers, sandals, etc.) when lifting or moving the machine.
     • Always unplug the power cord from the power source before you move the machine. Before you
       move the product, arrange the power cord so it will not fall under the machine.
Power
     • Always disconnect the power plug before doing any maintenance procedure. After switching off
       the machine, power is still supplied to the main machine and other devices. To prevent electrical
       shock, switch the machine off, wait for a few seconds, then unplug the machine from the power
       source.
     • Before you do any checks or adjustments after turning the machine off, work carefully to avoid
       injury. After removing covers or opening the machine to do checks or adjustments, never touch
       electrical components or moving parts (gears, timing belts, etc.).
6
 • After turning the machine on with any cover removed, keep your hands away from electrical
   components and moving parts. Never touch the cover of the fusing unit, gears, timing belts, etc.
 • After installation, maintenance, or adjustment, always check the operation of the machine to make
   sure that it is operating normally. This ensures that all shipping materials, protective materials, wires
   and tags, metal brackets, etc., removed for installation, have been removed and that no tools
   remain inside the machine. This also ensures that all release interlock switches have been restored
   to normal operation.
 • Never use your fingers to check moving parts causing spurious noise. Never use your fingers to
   lubricate moving parts while the machine is operating.
Special Tools
During Maintenance
General
 • Before you begin a maintenance procedure: 1) Switch the machine off, 2) Disconnect the power
   plug from the power source, 3) Allow the machine to cool for at least 10 minutes.
 • Avoid touching the components inside the machine that are labeled as hot surfaces.
Safety Devices
 • Never remove any safety device unless it requires replacement. Always replace safety devices
   immediately.
 • Never do any procedure that defeats the function of any safety device. Modification or removal of
   a safety device (fuse, switch, etc.) could lead to a fire and personal injury. Always test the
                                                                                                               7
        operation of the machine to ensure that it is operating normally and safely after removal and
        replacement of any safety device.
     • For replacements use only the correct fuses or circuit breakers rated for use with the machine. Using
       replacement devices not designed for use with the machine could lead to a fire and personal
       injuries.
Organic Cleaners
     • During preventive maintenance, never use any organic cleaners (alcohol, etc.) other than those
       described in the service manual.
     • Make sure the room is well ventilated before using any organic cleaner. Use organic solvents in
       small amounts to avoid breathing the fumes and becoming nauseous.
     • Switch the machine off, unplug it, and allow it to cool before doing preventive maintenance. To
       avoid fire or explosion, never use an organic cleaner near any part that generates heat.
     • Wash your hands thoroughly after cleaning parts with an organic cleaner to prevent contamination
       of food, drinks, etc. which could cause illness.
     • Clean the floor completely after accidental spillage to prevent slippery surfaces that could cause
       accidents leading to hand or leg injuries. Use dry rags to soak up spills.
Lithium Batteries
     • Always replace a lithium battery on a PCB with the same type of battery prescribed for use on that
       board. Replacing a lithium battery with any type other than the one prescribed for use on the board
       could lead to an explosion or damage to the PCB.
     • Never discard used batteries by mixing them with other trash. Remove them from the work site and
       dispose of them in accordance with local laws and regulations regarding the disposal of such
       items.
Ozone Filters
     • Always replace ozone filters as soon as their service life expires (as described in the service
       manual).
     • An excessive amount of ozone can build up around machines that use ozone filters if they are not
       replaced at the prescribed time. Excessive ozone could cause personnel working around the
       machine to feel unwell.
8
 • To avoid possible accumulation of ozone in the work area, locate the machine in a large well
   ventilated room that has an air turnover rate of more than 50 m3/hr/person.
 • Before servicing the machine (especially when responding to a service call), always make sure that
   the power plug has been inserted completely into the power source. A partially inserted plug could
   lead to heat generation (due to a power surge caused by high resistance) and cause a fire or other
   problems.
 • Always check the power plug and make sure that it is free of dust and lint. Clean it if necessary. A
   dirty plug can generate heat which could cause a fire.
 • Inspect the length of the power cord for cuts or other damage. Replace the power cord if
   necessary. A frayed or otherwise damaged power cord can cause a short circuit which could lead
   to a fire or personal injury from electrical shock.
 • Check the length of the power cord between the machine and power supply. Make sure the power
   cord is not coiled or wrapped around any object such as a table leg. Coiling the power cord can
   cause excessive heat to build up and could cause a fire.
 • Make sure that the area around the power source is free of obstacles so the power cord can be
   removed quickly in case of an emergency.
 • Make sure that the power cord is grounded (earthed) at the power source with the ground wire on
   the plug.
 • Connect the power cord directly into the power source. Never use an extension cord.
 • When you disconnect the power plug from the power source, always pull on the plug, not the
   cable.
                                                                                                          9
       • Always dispose of used items (developer, toner, toner cartridges, OPC drums, etc.) in accordance
         with the local laws and regulations regarding the disposal of such items.
       • To protect the environment, never dispose of this product or any kind of waste from consumables at
         a household waste collection point. Dispose of these items at one of our dealers or at an
         authorized collection site.
       • Return used drums to the service center for handling in accordance with company policy regarding
         the recycling or disposal of such items.
       • The development unit cooling system circulates propylene glycol from a sealed tank through hoses
         that pass behind cooling plates on the sides of each development unit.
       • The coolant tank is located at the bottom of the cooling box on the back of the main machine.
       • Always obey local laws and regulations if you need to dispose of a tank or the propylene glycol
         coolant.
       • The tank must never be emptied directly into a local drainage system, river, pond, or lake.
       • Contact a professional industrial waste disposal organization and ask them to dispose of the tank.
     At the end of installation or a service call, instruct the user about use of the machine. Emphasize the
     following points.
       • Show operators how to remove jammed paper and troubleshoot other minor problems by
         following the procedures described in the operating instructions.
       • Point out the parts inside the machine that they should never touch or attempt to remove.
       • Confirm that operators know how to store and dispose of consumables.
       • Make sure that all operators have access to an operating instruction manual for the machine.
       • Confirm that operators have read and understand all the safety instructions described in the
         operating instructions.
       • Demonstrate how to turn off the power and disconnect the power plug (by pulling the plug, not the
         cord) if any of the following events occur: 1) something has spilled into the product, 2) service or
         repair of the product is necessary, 3) the product cover has been damaged.
       • Caution operators about removing paper fasteners around the machine. They should never allow
         paper clips, staples, or any other small metallic objects to fall into the machine.
10
Special Safety Instructions for Toner
 • Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling
   toner on clothing or the hands.
 • If toner is inhaled, immediately gargle with large amounts of cold water and move to a well
   ventilated location. If there are signs of irritation or other problems, seek medical attention.
 • If toner gets on the skin, wash immediately with soap and cold running water.
 • If toner gets into the eyes, flush the eyes with cold running water or eye wash. If there are signs of
   irritation or other problems, seek medical attention.
 • If toner is swallowed, drink a large amount of cold water to dilute the ingested toner. If there are
   signs of any problem, seek medical attention.
 • If toner spills on clothing, wash the affected area immediately with soap and cold water. Never use
   hot water! Hot water can cause toner to set and permanently stain fabric.
 • Always store toner and developer supplies such as toner and developer packages, cartridges, and
   bottles (including used toner and empty bottles and cartridges) out of the reach of children.
 • Always store fresh toner supplies or empty bottles or cartridges in a cool, dry location that is not
   exposed to direct sunlight.
Toner Disposal
 • Never attempt to incinerate toner, used toner, or empty toner containers (bottles or cartridges).
   Burning toner can explode and scatter, causing serious burns.
 • Always wrap used toner and empty toner bottles and cartridges in plastic bags to avoid spillage.
   Follow the local laws and regulations regarding the disposal of such items.
                                                                                                            11
      • Dispose of used toner and toner cartridges at one of our dealers or at an authorized collection site.
        Always dispose of used toner cartridges and toner bottles in accordance with the local laws and
        regulations regarding the disposal of such items.
      1. Before disassembling or assembling parts of the machine and peripherals, make sure that the
         machine and peripheral power cords are unplugged.
      2. The plug should be near the machine and easily accessible.
      3. Note that some components of the machine and the paper tray unit are supplied with electrical
         voltage even if the main power switch is turned off.
      4. If any adjustment or operation check has to be made with exterior covers off or open while the
         main switch is turned on, keep hands away from electrified or mechanically driven components.
      5. If the [Start] key is pressed before the machine completes the warm-up period (the [Start] key starts
         blinking red and green), keep hands away from the mechanical and the electrical components,
         because the machine starts making copies as soon as the warm-up period is completed.
      6. The inside and the metal parts of the fusing unit become extremely hot while the machine is
         operating. Be careful to avoid touching those components with your bare hands.
      • To avoid the danger of fire or explosion, keep the machine away from flammable liquids, gases,
        and aerosols.
      1. The machine and its peripherals must be installed and maintained by a customer service
         representative who has completed the training course on those models.
12
 2. The NVRAM on the system control board has a lithium battery which can explode if replaced
    incorrectly. Replace the NVRAM only with an identical one. The manufacturer recommends
    replacing the entire NVRAM. Do not recharge or burn this battery. Used NVRAM must be handled
    in accordance with local regulations.
 1. Never incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an
    open flame.
 2. Dispose of used toner, developer, and organic photoconductors in accordance with local
    regulations. (These are non-toxic supplies.)
 3. Dispose of replaced parts in accordance with local regulations.
 4. When keeping used lithium batteries in order to dispose of them later, do not put more than 100
    batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical
    reactions and heat build-up.
Laser Safety
 1. The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical
    units in the field.
 2. The optical housing unit can only be repaired in a factory or at a location with the requisite
    equipment.
 3. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
 4. The laser chassis is not repairable in the field.
 5. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory
    or service depot when replacement of the optical subsystem is required.
                                                                                                          13
      • Use of controls, or adjustment, or performance of procedures other than those specified in this
        manual may result in hazardous radiation exposure.
      • Turn off the main switch before attempting any of the procedures in the Laser Unit section. Laser
        beams can seriously damage your eyes.
Fuse
      • The Fiery controller uses a double pole fuse. If this fuse blows, be sure to replace it with an identical
        fuse.
Batteries
      • Always replace a battery with the same type of battery prescribed for use with the Fiery controller
        unit. Replacing a battery with any type other than the one prescribed for use could cause an
        explosion.
      • Never discard used batteries by mixing them with other batteries or other refuse.
      • Always remove used batteries from the work site and dispose of them in accordance with local
        laws and regulations regarding the disposal of such items.
Trademarks
      • Microsoft®, and Windows® are registered trademarks of Microsoft Corporation in the United
        States and /or other countries.
      • PostScript® is a registered trademark of Adobe Systems, Incorporated.
      • PCL® is a registered trademark of Hewlett-Packard Company.
      • Ethernet® is a registered trademark of Xerox Corporation.
      • PowerPC® is a registered trademark of International Business Machines Corporation.
      • Fiery is a registered trademark of Electronics for Imaging (EFI), Inc.
      • Other product names used herein are for identification purposes only and may be trademarks of
        their respective companies. We disclaim any and all rights involved with those marks.
14
New Features
Main Machines
The "Production No." numbers in the 2nd column of the table below are used exclusively in the manuals
to refer to different machines. The names in the 1st and 3rd columns are not used in the service manuals.
Base Machine
D074/D075
(1) ARDF
                                                                                                            15
      No.                      Copier D074 (65 ppm)/D075 (75 ppm)
M044
16
Base Configuration
D074/D075
                                                                                                      17
     M044
18
Full System
D074/D075
(2) Decurler Unit (D544) Inside the left side of the main machine.
   (6)      Buffer Pass Unit (D548)               Not shown. This is a cooling unit, recommended for
                                                  use with the Multi Folding Unit.
(7) Cover Interposer Tray (D518) Feeds covers from two trays
(9) Ring Binder (D519) Ring binding with 50/100 sheet plastic rings
(10) High Capacity Stacker (D515) Stacking capacity: 2500 to 5000 sheets
 • The illustration above does not show the Buffer Pass Unit and the Decurler Unit.
 • A later section ("Main Machine and Peripherals") gives more information about system peripherals
   and configurations.
 • The two tone color scheme, dark and light gray, with rounded corners and soft lines are distinctive
   features of these machines.
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      • Most screws are recessed or hidden with easily removed plastic covers to enhance the overall
        smooth appearance of the main machine and peripheral units.
M044
(2) Decurler Unit (D544) Inside the left side of the main machine.
        (5)     Buffer Pass Unit (D548)               Not shown. This is a cooling unit, recommended for
                                                      use with the Multi Folding Unit.
(6) Cover Interposer Tray (D518) Feeds covers from two trays
(8) Ring Binder (D519) Ring binding with 50/100 sheet plastic rings
(9) High Capacity Stacker (D515) Stacking capacity: 2500 to 5000 sheets
20
    No.                      Unit                                           Comment
 • A later section ("Main Machine and Peripherals") gives more information about system peripherals
   and configurations.
 • The two tone color scheme, dark and light gray, with rounded corners and soft lines is a distinctive
   features of this machine.
 • Most screws are recessed or hidden with easily removed plastic covers to enhance the overall
   smooth appearance of the main machine and peripheral units.
New Features
New Toner
This machine uses new toner (SPR-Ce ). This toner is an extremely fine oil-less chemical toner of uniform
particle size. This enables a smoother toner surface after fusing, and good adhesion to thick paper. A
grain of toner, approximately 5 µm in diameter, is comprised of [1] wax, [2] polyester resin, and [3]
colorant.
 • This new toner has a low melting point. Less energy is consumed by the fusing unit and image
   quality is improved.
 • No lubrication oil is required in the fusing unit.
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      • The new toner also allows printing on a wider range of media, including cotton and linen texture
        paper.
     Thicker Print Media
     The machine automatically adjusts the printing speed for heavy stock paper (paper thicker than 220
     g/m2). The printing speed can be slowed down by as much as 30% for some types of thick paper.
     Better Paper Folding
     The optional Multi Folding Unit can be used with this machine. It can fold paper in the range 64 to 105
     g/m2, including coated paper. Multiple page folding with up to three sheets can be done with paper in
     the range 64 to 80 g/m2. The Multi Folding Unit performs six types of folds, including Z-folding.
     Wide Range of Peripheral Units
     The lineup of main peripheral units available for this machine includes:
      • Decurl Unit
      • A3/DLT LCIT
      • Buffer Pass Unit
      • Multi Bypass Tray
      • Cover Interposer Tray
      • Multi Folding Unit
      • Ring Binder
      • High Capacity Stacker
      • Finisher
      • Trimmer Unit
     These peripheral units are available with earlier machines. However, for this machine they have
     rounded covers to match those of the main machine, and some of them have been modified slightly to
     improve their performance. ( p.57)
     Fiery Base Controller
22
The base controller of this machine is the Fiery standard controller [1] (Color Controller E-41A), with
FACI [2] available as an option. (The FACI Kit allows the operator to manage jobs more efficiently near
the machine.)
 • Although this machine also has the GW controller, there are no GW printer applications. All
   printing features are provided by the Fiery E-41A external controller.
 • The D074/D075 is equipped with both GW and Fiery scanner functions. Both features are
   available at any time when the GW and Fiery controllers are connected via the same network.
 • However, @Remote can acquire only a limited amount of information via the Fiery controller
   network port. For full functionality with @Remote, the system must be connected via the GW
   controller network as well. (This means the machine needs two IP addresses for full function support
   with @Remote.)
GW Controller
The Data Overwrite Security and Data Encryption applications will be provided together from the
factory on one SD card. The machine will be shipped with this SD card in Slot 1 (application slot).
New Drum Design
The drums have been enhanced to improve performance and lengthen service life (1200K for the D074
and 1350 K for the D075/M044). The external layer of the drum is composed of durable material that
is resistant to wear. Its electrostatic properties have also been improved to promote stable charging
during long print jobs.
Single Direction Development
The development unit uses "trickle developing" where toner in each toner bottle is pre-mixed with a small
amount of developer. In the single-direction development system, the function of the development auger
is split between a development auger and a recovery auger. The recovery auger collects developer of
reduced characteristics to prevent its re-use. Recovered developer is delivered to the agitator auger
directly. This system prevents density fluctuation during high color coverage and large volume printing.
Drum Drive Control
This machine uses a continuous feedback system to adjust the rotation speed of each drum motor. A
drum drive sensor mounted on the drive shaft and inside the motor casing [1] of the development motor
monitors fluctuation in drum speed and feeds this information back to the machine. The machine adjusts
                                                                                                            23
     for any deviation from the prescribed speed to maintain the correct drum speed. This system minimizes
     color registration errors. This motor casing should never be disassembled.
     Decurl Unit
     A decurl unit (available as an option) fits compactly into the left side of the main machine. The decurl unit
     has no purge tray (the purge tray is built into the main machine). The decurl unit is designed to correct
     both convex and concave curling, a common problem with thin paper, and prints with high toner
     coverage. The decurl unit has two paper paths. The lower paper path [1] corrects face curling (concave
     curling), and the upper path [2] corrects back curling (convex curling). The decurl unit is raised and
     lowered with an operator setting to select the paper path, depending on which type of correction is
     needed.
     Improved Fusing
     The fusing unit is compact. Although the fusing unit is relatively light at 17 kg (37 lb.), it is capable of
     exerting enough pressure for printing on thick and heavily textured paper. The fusing unit can be lifted
     and carried easily by one service technician. The fusing unit has a web cleaning mechanism to clean the
     fusing belt.. There is no oil lubrication system for the fusing belt.
     Improved Paper Path
24
To support printing on 300 g/m2 paper and duplex printing on paper up to 256 g/m2, the arcs in the
curvature of the paper path are wider at three critical turning points:
  • [1] Paper feed (2nd tray, 1st tray, and duplex path junction where these paths merge)
  • [2] Paper entrance from LCIT and paper registration
  • [3] Inverter/duplex path. The number of shift rollers has been increased from two to four to
    accommodate postcards and large-size thick paper.
Purge Tray
After a jam occurs, paper in the paper path that has not yet exited the main machine is shunted to the
purge tray on the left side of the main machine. This eliminates the time consuming task of searching for
every sheet remaining in the main machine or LCIT after a jam occurs downstream. The operator can
remove the paper at the jam point as instructed and then collect other sheets from the purge tray by
opening the left front door. The purge tray is behind the left front door and next to the used toner bottle.
                                                                                                               25
     New ITB/PTR Separation Mechanism
     There is a new motor in the ITB unit that functions as a PTR separation mechanism.
     When the right drawer is closed, a strong spring below the PTR unit rotates two cams up that lock the
     PTR [1] in the up position against the bias roller [2] of the ITB unit above.
     The ITB [3] and paper pass between the bias roller above and PTR below.
     The bias roller rotates freely around the cam shaft [4]. When the PTR separation motor [5] turns on, the
     belt [6] turns the cam shaft counter-clockwise until the actuator [7] of the PTR separation sensor [8]
     rotates out of the sensor gap (this stops the motor). At this point, the front [9] and rear [10] cams are
     pushing down on the front [11] and rear [12] collars of the PTR. This separates the PTR from the bias
     roller. When the machine switches on the separation motor again, it rotates the cam shaft and cams
     clockwise and up. This releases the pressure of the cams on the PTR below, and the PTR and bias roller
     come together.
     The cams are rotated down to separate the bias roller and the PTR at the following times:
      • Ready mode. After the machine enters Ready mode. This keeps the PTR separated from the bias
        roller. If the rollers were to remain in contact while the machine is idle, the hard surface of the PTR
        would deform the shape of the soft bias roller.
      • Thick Paper. Just before thick paper enters the nip of the bias roller and PTR, the cams are rotated
        down briefly to widen the nip for the thicker paper, and then rotated up again to close the nip. This
        action eliminates "shock jitter" which can occur when the leading edge of thick paper enters a
        narrow nip.
      • Belt Lubrication Mode. The cams are rotated down to open the nip for lubrication of the belt after
        the ITB has been replaced, for example.
     The cams remain up and the rollers pressed together in all other cases, for color and monochrome
     printing, process control, and MUSIC adjustments, and so on. This mechanism is unique in that the
     mechanism that separates the rollers has been moved from the PTR unit to the ITB unit. The PTR
     separation motor, PTR separation sensor, and cam shaft are in the ITB unit. The PTR separation motor
26
and separation sensor are on the front of the ITB unit. In previous machines, this mechanism consisted of
a PTR lift motor in the PTR unit below the ITB unit.
Ease of Use
Paper Library
The Paper Library presents paper settings that can be set up easily and then saved as profiles for future
use. For more about this feature, please refer to the Operation Instructions.
Operation Panel
The operation panel features an easy-to-access design with a 10.4 inch LCD and touch-panel. The tilt
and angle of the operation panel can be easily adjusted by the operator to reduce glare on the LCD.
The standard position of the operation panel can be extended and tilted down so that the machine can
be operated with the operator seated. This special adjustment must be done by a service technician.
Toner Bottles
The toner bottles are designed for easy handling and replacement. The large knob handles on the ends
of the toner bottles make them easy to grip for removal. They can be replaced by the operator from a
seated position.
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     Maximized Operation Time
     All five paper trays, the two trays of the main machine [1] and three trays of the LCIT [2], have LEDs that
     light and remain on while the tray is feeding paper. This alerts the operator about which tray is being
     used. If an indicator is on, the tray cannot be opened as long as paper is feeding from that tray. The
     operators can re-fill any tray that is not in use while the machine is printing.
     Attention Light
28
To minimize down time in a high-volume printing environment, the attention light alerts operators
immediately when a problem occurs so they can respond quickly. The attention light is slightly higher,
making it easier to see from any direction. The attention light is standard (not an option).
TCRU (Trained Customer Replaceable Units)
The TCRU system is designed to allow trained operators to replace key components of the machine that
are designated as "TCRU units" without the assistance of a service technician. This greatly reduces down
time if a key component requires replacement. A total of eight units can be replaced by TCRU trained
operators:
 • Drum cleaning unit (PCDU)
 • OPC Drum (PCDU)
 • Charge roller unit (PCDU)
 • Fusing unit
 • Fusing cleaning unit
 • Paper transfer roller unit
 • ITB cleaning unit
 • Paper feed roller sets (two sets, one for each tray of the main machine, three sets, one for the each
   tray of the LCIT, and one set for the bypass tray on top of the LCIT)
Liquid Cooling System
In addition to the air cooling ducts and fans, this machine is equipped with a liquid cooling system that
keeps the temperature of the developer in the PCDUs at the correct level for optimum performance.
Liquid coolant is pumped from a tank [1] and circulated across the cooling jackets of each development
                                                                                                            29
     unit through two hoses [2]. The coolant keeps the toner/developer at optimum temperature. This system
     has two advantages over a circulating air cooling system.
       • First, the liquid cooling system requires much less space.
       • Second, the liquid cooling system maximizes operation time because the machine does not need to
         halt operation temporarily for a PCDU to cool if temperature exceeds the upper limit.
     The liquid cooling unit is a robust design. Its tubing is guaranteed for 20 years of use at 70°C (158°F).
     Rate of evaporation of coolant:
       • 150 cc/7 years at 32°C (90°F) running 24 hours/day with FC duplexing.
       • 86 cc/7 years at 25°C (77°F) running 24 hours/day with FC duplexing.
     Non-Interruptive Toner Replenishment
     An empty toner bottle [1] can be replaced while the machine is printing. After the machine signals toner
     end for a bottle, there is still enough toner in the sub hopper [2] for the machine to print 480 sheets (A4
     LT @ 5% coverage). The gives the operator sufficient time to replace an empty bottle without shutting
     down the machine.
     Non-Interruptive Used Toner Bottle Replacement
30
After the used toner bottle [1] becomes full, it can be removed and replaced with an empty bottle while
the machine is operating. The reservoir [2] above the bottle can continue to receive and hold used toner
while the bottle is out of the machine. (A spring loaded stopper tightly seals the toner port between the
reservoir and bottle when the bottle is removed.) The bottle replacement is done by the service
technician (or operator if an empty toner bottle is available). However, the service technician must
remove the full bottle and empty it at the service center. A full toner bottle will not be emptied at the work
site.
@Remote
This machine supports @Remote. Both the embedded @Remote function (Cumin) or external device (such
as Basil) are available for this machine. Either can be enabled (or installed) at the work site. @Remote
monitors information about the machine and relays this data (counters, supply levels, device status,
device failures, etc.) via the @Remote Gateway to a remote service center. This information is used to
optimize servicing.
Laser Unit
The skew motor in the laser unit adjusts the position of the mirrors to correct color registration. This is a
new motor. In previous machines, a small motor attached to the BTL did this adjustment. The new VCSEL
technology also improves mechanical performance by reducing the number of revolutions of the
polygon motors. This extends the service life of the motors and also reduces motor noise.
Only two SP settings are required after a laser unit is replaced. There are no service parts inside the laser
unit. If a problem occurs in the field, the laser unit is replaced.
                                                                                                                 31
     Process Control
     New toner control technology samples MUSIC patterns rapidly at specified intervals. Increasing the
     number of samples from the patterns ensures even density in filled areas. (In previous machines, patterns
     were sampled during process control after each printed sheet.)
     New Boards
      • TDRB (Transfer Drive Relay Board) [A]. This is a new board located in the center of the ITB unit that
        controls operation of the ITB components.
32
 • TDCU. (Transfer Drive Control Unit) [A]. Located on the back of the machine, controls operation of
   the fusing motor, drum motors, development motor, PTR motor, and transfer timing motor. Also
   controls the following via the TDRB: ITB sensor, ITU set sensor, and ITB motor.
 • Power Packs. Three power packs for processes around the drum are arranged across the back of
   the machine for easier access: (1) CB Power Pack (CK) [charge and development bias for C and
   K], (2) Potential Sensor Power pack (x4 one above each drum), and (3) CB Power Pack (YM)
   [charge and development bias for Y and M].
 • IOB [A]/ BCU [B]. The BCU is mounted behind the IOB. The IOB swings down so that the BCU can
   be checked and serviced without removing the IOB.
New Sensor
                                                                                                        33
     • 2nd Tray Motor Sensor. In the ITB unit, in addition to the 2nd tray lift motor sensor 1 (above the
       2nd tray lift motor), a 2nd Lift Motor (K) Sensor 2 has been added at the rear right corner of the
       ITB unit.
34
TABLE OF CONTENTS
Safety, Symbols, Trademarks............................................................................................................................1
    Conventions....................................................................................................................................................1
    Warnings, Cautions, Notes...........................................................................................................................3
    Commonly Used Terms and Abbreviations..................................................................................................3
    General Safety Instructions............................................................................................................................5
    Responsibilities of the Customer Engineer....................................................................................................6
    Before Installation, Maintenance..................................................................................................................6
    During Maintenance......................................................................................................................................7
    After Installation, Servicing............................................................................................................................9
    Special Safety Instructions for Toner..........................................................................................................11
    Safety Instructions for the Machine............................................................................................................12
    Safety Instructions for the Fiery Controller.................................................................................................14
    Trademarks...................................................................................................................................................14
New Features...................................................................................................................................................15
    Main Machines............................................................................................................................................15
    Full System....................................................................................................................................................19
    New Features...............................................................................................................................................21
1. Product Information
Specifications....................................................................................................................................................51
Main Machine and Peripherals......................................................................................................................52
    Main Peripherals..........................................................................................................................................52
    Other Options (Not Shown Above)...........................................................................................................55
Guidance for Those Who Are Familiar with Predecessor Products.............................................................57
    Main Machine Specifications ....................................................................................................................57
    Peripherals....................................................................................................................................................67
Overview..........................................................................................................................................................83
    Machine Layout...........................................................................................................................................83
    Paper Paths...................................................................................................................................................85
    Main Motors ...............................................................................................................................................87
2. Installation
Installation Requirements.................................................................................................................................91
    Operating Environment...............................................................................................................................91
    Power Requirements....................................................................................................................................92
                                                                                                                                                                        35
        Machine Level..............................................................................................................................................93
        Space Requirements....................................................................................................................................94
        Switching the System On/Off.....................................................................................................................97
     Main Machine..................................................................................................................................................99
        Accessories...................................................................................................................................................99
        Installation Flow.........................................................................................................................................100
        Installation: Power Off...............................................................................................................................101
        Installation: Power On...............................................................................................................................129
        Fiery Controller Connection and Setup...................................................................................................130
        Fiery Controller Setup...............................................................................................................................133
        Paper Library Data Installation.................................................................................................................137
        Paper Trays................................................................................................................................................138
        Printing an SMC Report............................................................................................................................139
        Test Color Print (D074/D075)................................................................................................................139
        ACC Adjustment (D074/D075)..............................................................................................................140
        MUSIC Color Registration Adjustment....................................................................................................142
        Checking the Print Quality........................................................................................................................143
        TCRU Setting..............................................................................................................................................160
        Tray Heaters..............................................................................................................................................161
        Moving the Machine.................................................................................................................................162
     A3/11"x17" Tray Unit (B331-14)..............................................................................................................175
        Accessories................................................................................................................................................175
        Installation..................................................................................................................................................175
     Decurler Unit (D544)....................................................................................................................................180
        Accessories................................................................................................................................................180
        Installation..................................................................................................................................................181
        Curl Correction..........................................................................................................................................192
     A3/DLT LCIT (D516)....................................................................................................................................194
        Accessories................................................................................................................................................194
        Installation..................................................................................................................................................195
        LCIT (D516) Tray Heaters........................................................................................................................210
     Multi Bypass Tray (D517).............................................................................................................................216
        Accessories................................................................................................................................................216
36
   Installation..................................................................................................................................................216
Buffer Pass Unit Type 5010 (D548)............................................................................................................234
   Accessory Check.......................................................................................................................................234
   Installation..................................................................................................................................................235
Cover Interposer Tray (D518)......................................................................................................................245
   Accessories................................................................................................................................................245
   Installation..................................................................................................................................................246
Multi Folding Unit (D521).............................................................................................................................256
   Accessories................................................................................................................................................256
   Installation..................................................................................................................................................257
Ring Binder (D519).......................................................................................................................................266
   Accessories................................................................................................................................................266
   Before You Begin.......................................................................................................................................267
   Installation Procedure................................................................................................................................268
   Centering Paper in the Paper Path...........................................................................................................275
   After Installation.........................................................................................................................................280
High Capacity Stacker (D515)....................................................................................................................282
   Accessories................................................................................................................................................282
   Installation..................................................................................................................................................283
Finishers (D512/D513)................................................................................................................................294
   Accessories................................................................................................................................................294
   Installation..................................................................................................................................................295
   Punch Unit PU5020 NA, EU, SC (D449-17, -27, -28)........................................................................305
   Installation..................................................................................................................................................306
Trimmer Unit (D520).....................................................................................................................................315
   Accessories................................................................................................................................................315
   Installation..................................................................................................................................................316
Common Adjustments....................................................................................................................................322
   Height and Level Adjustment....................................................................................................................322
   Skew and Side-to-Side Registration........................................................................................................324
GW Controller Options................................................................................................................................335
   Overview....................................................................................................................................................335
   VM Card Type R (D554) D074/D075..................................................................................................337
                                                                                                                                                                       37
     3. Preventive Maintenance
     PM Counter Display......................................................................................................................................339
        Opening the PM Counter.........................................................................................................................339
        PM Parts Screen Details............................................................................................................................340
     PM Tables for Main Machines.....................................................................................................................343
        PM Parts List Key........................................................................................................................................343
        Optics (D074/D075)..............................................................................................................................343
        Development..............................................................................................................................................344
        Around the Drum.......................................................................................................................................344
        Image Transfer Unit...................................................................................................................................346
        Paper Transfer Unit....................................................................................................................................346
        Fusing Unit..................................................................................................................................................347
        Filters...........................................................................................................................................................348
        Main Paper Feed.......................................................................................................................................348
        Main Paper Transport...............................................................................................................................349
        Inverter, Exit...............................................................................................................................................350
        Duplexer.....................................................................................................................................................351
        ARDF (D074/D075)................................................................................................................................351
     PM Tables for Peripherals.............................................................................................................................355
        LCIT (D516)...............................................................................................................................................355
        Multi-Bypass Tray (D517)........................................................................................................................356
        Decurler Unit (D544)................................................................................................................................356
        Cover Interposer Tray (D518).................................................................................................................356
        Multi-Folding Unit (D521)........................................................................................................................357
        Ring Binder (D519)...................................................................................................................................357
        High Capacity Stacker (D515)................................................................................................................358
        Booklet Finisher (D512/D513)...............................................................................................................359
        Trimmer Unit (D520).................................................................................................................................360
     Lubrication Points...........................................................................................................................................361
        Fusing Unit Main Drive Gears..................................................................................................................361
        Cleaning, Lubrication Around Fusing Unit Heating Roller.....................................................................361
        Cleaning and Lubrication Around Pressure Roller..................................................................................363
        Lubrication Around Hot Roller..................................................................................................................365
38
Cleaning Points..............................................................................................................................................367
   Overview....................................................................................................................................................367
   Inspection and Cleaning...........................................................................................................................367
4. Replacement and Adjustments
General Cautions..........................................................................................................................................393
   Rear Boxes.................................................................................................................................................393
   Drum...........................................................................................................................................................393
   PCDU..........................................................................................................................................................394
   ITB Unit.......................................................................................................................................................394
   Scanner Unit (D074/D075)....................................................................................................................395
   Laser Unit....................................................................................................................................................395
   Development..............................................................................................................................................395
   Cleaning.....................................................................................................................................................396
   Fusing Unit..................................................................................................................................................396
   Paper Feed.................................................................................................................................................396
   Used Toner.................................................................................................................................................396
   Fiery Controller..........................................................................................................................................396
   Liquid Coolant Disposal............................................................................................................................397
Special Tools and Lubricants........................................................................................................................398
   Special Tools..............................................................................................................................................398
   Lubricants...................................................................................................................................................398
Common Procedures.....................................................................................................................................399
   Turning the Machine On/Off...................................................................................................................399
   Opening the Rear Boxes...........................................................................................................................400
   Removing Doors, Covers..........................................................................................................................401
   Pulling Out and Closing the Left Drawer.................................................................................................407
   Removing the Right Drawer......................................................................................................................408
   Pulling Out the ITB Unit.............................................................................................................................410
   Removing the Canopy Cover...................................................................................................................415
   Removing PCDUs......................................................................................................................................426
   Removing the ITB Cleaning Unit ..............................................................................................................430
   Removing the PTR Unit..............................................................................................................................432
   Removing the Fusing Unit, Fusing Cleaning Unit, Covers......................................................................433
                                                                                                                                                                        39
         Removing the PTB Unit..............................................................................................................................438
         Removing the Left Drawer.........................................................................................................................440
         Removing the Paper Feed Units (PFU).....................................................................................................441
         Removing the Vertical Transport Unit (VTU)............................................................................................444
     Operation Panel............................................................................................................................................452
         Changing the Operation Panel Position..................................................................................................452
         Operation Panel PCBs, Touch Panel Unit................................................................................................456
         Touch Panel Position Adjustment..............................................................................................................460
     ARDF...............................................................................................................................................................461
         ARDF Covers..............................................................................................................................................461
         Original Feed Unit.....................................................................................................................................463
         Feed Belt, Pickup Roller............................................................................................................................464
         Bottom Plate Position Sensor.....................................................................................................................465
         Interval, Original Width, Skew Correction Separation Sensors...........................................................466
         Original Length Sensors............................................................................................................................467
         Cover Open, Original Set, Bottom Plate, Pickup Roller HP, Feed-Out Sensors..................................468
         ARDF Position Sensor, APS Start Sensor.................................................................................................469
         Original Registration Sensor Exit Sensors...............................................................................................470
         ARDF Separation Roller............................................................................................................................471
         ARDF Transport Belt..................................................................................................................................472
         ARDF Control Board.................................................................................................................................477
         ARDF Bottom Plate Lift Motor...................................................................................................................478
         ARDF Feed Motor, ARDF Transport Motor.............................................................................................478
         ARDF Pick-up Roller Lift Motor.................................................................................................................479
     Scanner Unit...................................................................................................................................................480
         Exposure Glass..........................................................................................................................................480
         Right, Left Plate Covers..............................................................................................................................481
         Lens Block, Paper Size Sensors................................................................................................................483
         Exposure Lamp..........................................................................................................................................484
         Scanner Motor...........................................................................................................................................485
         Scanner HP Sensor....................................................................................................................................486
         Scanner Interface Board (SIOB)..............................................................................................................486
         Scanner Wire.............................................................................................................................................487
40
    Scanner Unit Cooling Fan........................................................................................................................488
    Lamp Regulator Board and Fan...............................................................................................................489
    Wire Re-installation, Scanner Position Adjustment.................................................................................493
Laser Unit........................................................................................................................................................495
    Laser Units..................................................................................................................................................495
    YM Laser Unit Removal: D074/D075....................................................................................................495
    YM Laser Unit Removal: M044...............................................................................................................505
    Removing the CK Laser Unit: D074/D075/M044...............................................................................508
    Toner Shield Glass....................................................................................................................................515
Toner Supply..................................................................................................................................................517
    Toner Bottle Port Cleaning........................................................................................................................517
    Toner Supply Unit Removal......................................................................................................................518
    Toner Supply Clutch..................................................................................................................................524
    Toner Pump Clutch....................................................................................................................................526
    Toner End Sensor......................................................................................................................................527
    RFID Boards, RFID CPU............................................................................................................................528
    Toner Bottle Motors...................................................................................................................................530
    Toner Supply Motor..................................................................................................................................534
Used Toner Collection...................................................................................................................................536
    Used Toner Bottle......................................................................................................................................536
    Used Toner Transport Motor, Sensor, Timing Belt..................................................................................537
    Used Toner Bottle Motor...........................................................................................................................540
    Used Toner Bottle Sensors, Bottle Set Switch..........................................................................................542
Photoconductor Development Unit (PCDU).................................................................................................547
    PCDU Replacement...................................................................................................................................547
    Vent Filter....................................................................................................................................................550
    Drum Charge Unit.....................................................................................................................................551
    Drum Cleaning Unit...................................................................................................................................552
    Drum Replacement....................................................................................................................................553
    Development Unit Replacement...............................................................................................................558
    Replacing Developer................................................................................................................................559
    PCDU Parts Replacement..........................................................................................................................567
    Drum Cleaning Unit Gears.......................................................................................................................569
                                                                                                                                                                         41
        Drum Cleaning Blade................................................................................................................................570
        Drum Lubrication Blade.............................................................................................................................573
        Drum Lubrication Bar.................................................................................................................................575
        Drum Lubrication Roller.............................................................................................................................577
        Drum Cleaning Motors, Development Motors, Drum Motors...............................................................579
        Liquid Cooling Unit....................................................................................................................................583
        Drum Cooling Unit Fan Replacement......................................................................................................585
        Charge Roller Cleaning Roller Solenoids................................................................................................586
        Potential Sensors (YMCK).........................................................................................................................588
        TD Sensor...................................................................................................................................................590
     Image Transfer Belt (ITB) Unit.......................................................................................................................592
        ITB Cleaning Unit.......................................................................................................................................592
        ITB Cleaning Unit Removal.......................................................................................................................593
        Cleaning Blade..........................................................................................................................................594
        Lubrication Roller.......................................................................................................................................595
        Lubrication Bar...........................................................................................................................................596
        Lubrication Blade.......................................................................................................................................598
        Transfer Belt Replacement........................................................................................................................599
        After Transfer Belt Replacement...............................................................................................................607
        ITB Unit Cover Plates.................................................................................................................................608
        ID/MUSIC Sensor Fan.............................................................................................................................609
        PTR Separation Motor...............................................................................................................................610
        1st Lift Motor (YMC)..................................................................................................................................611
        Transfer Belt Drive Motor..........................................................................................................................612
        2nd Lift Motor (K)......................................................................................................................................613
        Belt Centering Motor.................................................................................................................................616
        PTR/ITB Cleaning Unit Motor..................................................................................................................617
        ID Sensor/MUSIC Sensors......................................................................................................................619
        PTR Separation Sensor..............................................................................................................................621
        1st Lift Motor Sensor (YMC).....................................................................................................................621
        Belt Centering Roller HP Sensor...............................................................................................................622
        Belt Centering Sensor................................................................................................................................623
        2nd Lift Motor Sensor 1 (K)......................................................................................................................626
42
   2nd Lift Motor Sensor 2 (K)......................................................................................................................627
   Transfer Belt Speed Sensor.......................................................................................................................627
   Front Overrun Sensor................................................................................................................................629
   Rear Overrun Sensor.................................................................................................................................630
   Image Transfer Rollers...............................................................................................................................631
   ITB Bias Roller............................................................................................................................................633
   ITB Transfer Power Pack............................................................................................................................635
   TDRB...........................................................................................................................................................640
   ITB Cleaning Unit Cover Set Switch.........................................................................................................641
   ITB Cleaning Unit Set Switch....................................................................................................................643
   Right Anti-Condensation Heater..............................................................................................................644
   Left Anti-Condensation Heater.................................................................................................................645
   ITB Unit Thermostat....................................................................................................................................645
Paper Feed.....................................................................................................................................................647
   Main Machine Tray Removal...................................................................................................................647
   PFU Pick-up, Feed, Separation Rollers....................................................................................................649
   Paper End Sensor......................................................................................................................................650
   Pickup Roller Lift Sensor............................................................................................................................650
   Paper Feed Sensor....................................................................................................................................651
   Pickup Roller Solenoid..............................................................................................................................651
   Separation Roller Solenoid......................................................................................................................653
   Tray 1 Rear Fence Return Sensor (Left Tandem Tray)............................................................................654
   Tray 1 Rear Fence HP Sensor (Left Tandem Tray)..................................................................................655
   Tray 1 Right Tray Paper Sensor (Right Tandem Tray)............................................................................655
   Bottom Plate Lift Wire................................................................................................................................656
   Paper Feed Motors, Grip Motors............................................................................................................658
   Lift Motors (Tray 1, Tray 2).......................................................................................................................664
   Tray 1 Solenoids.......................................................................................................................................667
Vertical Transport Unit...................................................................................................................................670
   Bank Exit Motor.........................................................................................................................................670
   Vertical Transport Motor...........................................................................................................................671
   Main Relay Sensor 1................................................................................................................................672
   Bank Exit Sensor........................................................................................................................................673
                                                                                                                                                                        43
        1st Transport Sensor..................................................................................................................................674
        Vertical Transport Sensor..........................................................................................................................675
        2nd Transport Sensor................................................................................................................................676
     Right Drawer..................................................................................................................................................677
        Right Drawer Front Cover.........................................................................................................................677
        Shift Unit ....................................................................................................................................................677
        Registration Entrance Motor.....................................................................................................................680
        Registration Timing Motor.........................................................................................................................683
        Registration Gate Motor...........................................................................................................................684
        Shift Roller Motor.......................................................................................................................................686
        Shift Unit Motor .........................................................................................................................................688
        Shift Timing Motor.....................................................................................................................................690
        CIS Fan.......................................................................................................................................................690
        Main Relay Sensor 2................................................................................................................................691
        Main Relay Sensor 3................................................................................................................................692
        LCIT Relay Sensor 2..................................................................................................................................693
        Double-Feed Sensor 1 (LED)....................................................................................................................693
        Double-Feed Sensor 2 (Receptor)...........................................................................................................694
        Shift Unit Sensor.........................................................................................................................................695
        Registration Gate Sensor..........................................................................................................................695
        CIS..............................................................................................................................................................696
        Transfer Timing Sensor..............................................................................................................................697
        Duplex Transport Sensor 4.......................................................................................................................698
        Duplex Transport Sensor 5.......................................................................................................................699
        DRB.............................................................................................................................................................700
        Separation Power Pack.............................................................................................................................702
     Paper Transfer Roller (PTR) Unit....................................................................................................................708
        PM Parts List: Replacement.......................................................................................................................708
        PTR Servicing SP Codes............................................................................................................................708
        Cleaning.....................................................................................................................................................709
        Separation Plate........................................................................................................................................710
        Lubrication Bar...........................................................................................................................................710
        Lubrication Blade.......................................................................................................................................712
44
    Lubrication Roller.......................................................................................................................................713
    PTR (Paper Transfer Roller).......................................................................................................................714
    Cleaning Roller..........................................................................................................................................716
    PTR/ITB Cleaning Unit Motor..................................................................................................................717
    Paper Separation Power Pack..................................................................................................................719
Paper Transport Belt (PTB) Unit.....................................................................................................................720
    Paper Transport Belts................................................................................................................................720
    PTB Sensor.................................................................................................................................................720
    PTB Fans.....................................................................................................................................................721
    Pressure Roller Fan....................................................................................................................................721
    Belt Cooling Fan........................................................................................................................................722
Fusing Unit......................................................................................................................................................724
    Before You Begin.......................................................................................................................................724
    Periodic Cleaning......................................................................................................................................726
    Periodic Lubrication...................................................................................................................................728
    Heating Roller Fusing Lamps....................................................................................................................728
    Heating Roller............................................................................................................................................741
    Hot Roller, Fusing Belt...............................................................................................................................744
    Pressure Roller Fusing Lamps, Pressure Roller.........................................................................................751
    Hot Roller Thermistor (Front).....................................................................................................................761
    Hot Roller NC Sensor (Center).................................................................................................................762
    Heating Roller NC Sensors.......................................................................................................................763
    Heating Roller Rear Thermistor.................................................................................................................765
    Heating Roller Thermostats.......................................................................................................................768
    Heating Roller Thermostat (Center)..........................................................................................................769
    Pressure Roller Sensors (Front and Rear).................................................................................................771
    Fusing Motor, Pressure Roller Lift Motor..................................................................................................772
Fusing Cleaning Unit......................................................................................................................................777
    Fusing Cleaning Unit PM Parts.................................................................................................................777
    Web Supply Roller....................................................................................................................................777
    Web Contact Roller...................................................................................................................................783
    Brake..........................................................................................................................................................784
    Web End Sensor.......................................................................................................................................785
                                                                                                                                                                         45
         Web Motor................................................................................................................................................787
     Left Drawer.....................................................................................................................................................789
         Exit Relay Motor........................................................................................................................................789
         Invert Exit Motor........................................................................................................................................790
         Duplex Transport Motor 1........................................................................................................................793
         Web Motor................................................................................................................................................794
         Belt Cooling Fan........................................................................................................................................795
         Exit Motor...................................................................................................................................................796
         Duplex Inverter Motor...............................................................................................................................798
         Exit Unit Entrance Sensor..........................................................................................................................800
         Exit JG Sensor............................................................................................................................................800
         Duplex Transport Sensor 1.......................................................................................................................801
         Duplex Transport Sensor 2.......................................................................................................................802
         Duplex Transport Sensor 3.......................................................................................................................802
         Exit Relay Sensor.......................................................................................................................................803
         Purge Relay Sensor...................................................................................................................................803
         Duplex Invert Sensor.................................................................................................................................804
         Exit Sensor..................................................................................................................................................804
         Web End Sensor.......................................................................................................................................805
         Purged Paper Sensor.................................................................................................................................805
     Duplex Motors and Rollers...........................................................................................................................807
     Main Boards, HDD Units..............................................................................................................................808
         CB Power Pack (CK).................................................................................................................................808
         CB Power Pack (YM).................................................................................................................................810
         Potential Sensor Power Pack....................................................................................................................812
         AC Drive Board.........................................................................................................................................814
         PSU 2, PSU 2 Fans....................................................................................................................................816
         Relay Board (RYB).....................................................................................................................................821
         TDCU..........................................................................................................................................................823
         PSU 1, PSU 1 Fans....................................................................................................................................826
         IOB/BCU...................................................................................................................................................830
         Controller Board (GW), NVRAM, Controller Board Fan......................................................................833
         IPU..............................................................................................................................................................836
46
   HDD Units..................................................................................................................................................837
   Controller Box Fans...................................................................................................................................840
Fans and Filters..............................................................................................................................................843
   Before You Refer to This Section..............................................................................................................843
   Fan Layout..................................................................................................................................................844
   Ozone Exhaust Fans (YMCK), Ozone Collection Fan...........................................................................848
   Toner Supply Cooling Fan........................................................................................................................852
   Heat Sink Intake Fan.................................................................................................................................854
   Heat Sink Exhaust Fan...............................................................................................................................856
   Fusing Exit Exhaust Fan.............................................................................................................................857
   Drive Exhaust Fan......................................................................................................................................860
   Belt Cleaning Exhaust Fan........................................................................................................................862
   Stray Toner Exhaust Fan...........................................................................................................................865
   Paper Cooling Intake Fan.........................................................................................................................867
   Paper Cooling Exhaust Fan......................................................................................................................869
   Fusing Unit Transport Exhaust Fan...........................................................................................................870
   Duplex Exhaust Fans.................................................................................................................................871
   Used Toner Intake Fan..............................................................................................................................873
   ITB Intake Fan............................................................................................................................................875
   Cooling Box Fans......................................................................................................................................877
   Ozone Filter, Air Filters.............................................................................................................................883
   Air Filter......................................................................................................................................................884
   Control Box Filter.......................................................................................................................................884
   ITB Area Filters...........................................................................................................................................885
   Paper Exit Fans..........................................................................................................................................885
Firmware Update...........................................................................................................................................887
   Before You Begin.......................................................................................................................................887
   Firmware Update Procedure....................................................................................................................887
   Verifying the Firmware Update................................................................................................................889
   Fiery Controller System Update...............................................................................................................891
5. System Maintenance
Service Program Mode.................................................................................................................................897
                                                                                                                                                                         47
     6. Troubleshooting
     SC Table Key.................................................................................................................................................899
     SC Tables.......................................................................................................................................................901
         SC100: Scanning 1..................................................................................................................................901
         SC200: Image Writing.............................................................................................................................904
         SC300: Development...............................................................................................................................914
         SC400: Around the Drum.........................................................................................................................923
         SC500: Paper Feed, Transport, Duplexing............................................................................................936
         SC600: Communications.........................................................................................................................955
         SC700: Peripherals...................................................................................................................................961
         SC 800: Firmware..................................................................................................................................1004
         SC900: Other.........................................................................................................................................1014
     Special Troubleshooting Procedures.........................................................................................................1020
         Clearing SC471, SC475 or SC476....................................................................................................1020
         SP3812 001 (Development Fill) Errors................................................................................................1022
         Process Control Troubleshooting...........................................................................................................1022
         MUSIC Adjustment Result.......................................................................................................................1031
     Troubleshooting for Image Quality Problems...........................................................................................1032
         Development-related Troubleshooting..................................................................................................1032
         Color Toner Spotting/Staining..............................................................................................................1035
         Toner Scatter...........................................................................................................................................1043
         Color Loss................................................................................................................................................1046
         Density Problems.....................................................................................................................................1052
         Gloss Problems........................................................................................................................................1072
         Fusing-related Troubleshooting.............................................................................................................1073
     Troubleshooting for Paper Delivery Problems...........................................................................................1077
         Frequent Paper Misfeeds........................................................................................................................1077
         Messages Reporting Paper Misfeeds....................................................................................................1079
         Paper Skew.............................................................................................................................................1086
         Wrong Detection of Skew......................................................................................................................1088
         Double Feeding.......................................................................................................................................1088
         Wrong Detection of Double Feeding....................................................................................................1090
         Paper Misfeeding....................................................................................................................................1091
48
    Paper Feed Problems Affecting Image Quality....................................................................................1093
    Attaching the Tab Sheet Holder.............................................................................................................1105
    Cleaning the Paper Feed Path...............................................................................................................1107
    No Error Message at Initializing of the Double Feed Sensors............................................................1114
    Efficient SP for Paper Jam Analyzing.....................................................................................................1114
Troubleshooting for Options.......................................................................................................................1115
    Finisher SR5030/ Booklet Finisher SR5040........................................................................................1115
    Multi-Folding Unit...................................................................................................................................1127
    Buffer Pass Unit........................................................................................................................................1138
    High Capacity Stacker...........................................................................................................................1139
    LCIT RT5060...........................................................................................................................................1144
    Cover Interposer Tray CI5020..............................................................................................................1149
    Multi Bypass Tray BY5010....................................................................................................................1150
Troubleshooting for Throughput.................................................................................................................1152
    Reducing the Waiting Time Prior to Printing..........................................................................................1152
    Throughput When Printing on Paper with a Thickness Equivalent to Paper Weight 6 or 7..............1152
    Throughput when Printing Black-and-White Jobs and Color Jobs.....................................................1153
Fuses.............................................................................................................................................................1155
    Blown Fuse Conditions...........................................................................................................................1155
Jam Codes...................................................................................................................................................1157
    Paper Late Jams: Main Machine...........................................................................................................1157
    Paper Lag Jams: Main Machine............................................................................................................1159
    Finisher Jams (D512/D513) Jam Code Table....................................................................................1161
    Cover Interposer Tray CI5020 (D518) Jam Code Table...................................................................1162
    Trimmer Unit TR5040 (D520) Jam Code Table...................................................................................1163
    Multi Folding Unit FD5010 (D521) Jam Code Table.........................................................................1164
    High Capacity Stacker SK5020 (D515) Jam Code Table.................................................................1165
    Ring Binder RB5010 (D519) Jam Code Table....................................................................................1166
    Buffer Pass Unit Type (5010 D548) Jam Code Table.........................................................................1167
    ARDF Jam Code Table...........................................................................................................................1168
    D074/D075, M044 Jam Displays......................................................................................................1169
                                                                                                                                                                         49
50
1. Product Information
Specifications                                     1
See "Appendices" for the following information:
 • Main Specifications
 • Peripheral Specifications
                                                  51
     1. Product Information
1 Main Peripherals
D074/D075
52
                                                                                  Main Machine and Peripherals
  (5)    Buffer Pass Unit (D548)*1                    Cools paper with 8 fans before it goes to down-
                                                      stream peripherals. This option is recommended
                                                      for use with the High Capacity Stacker.                     1
  (6)    Cover Interposer Tray (D518) *1              Feeds covers from two trays
(8) Ring Binder (D519) *1 Ring binding with 50/100 sheet plastic rings
(9) High Capacity Stacker (D515) *1 Stacking capacity: 2500 to 5000 sheets
*1: These peripherals are released at the same as the Pro C751 (M044) launch.
Notes:
 • If the Trimmer Unit (11) is not installed, the booklet tray for the Booklet Finisher (D512) must be
   installed to hold stapled booklets. (The booklet tray must be removed in order to install the Trimmer
   Unit.)
 • The Trimmer Unit (11) cannot be installed with the Finisher (D513) (13). This finisher performs only
   corner and flat stapling (no booklet stapling). The Trimmer Unit processes booklet-stapled stacks
   only.
 • If the Multi Folding Unit (7) is installed, the Booklet Finisher (10) or Finisher (13) must also be
   installed.
                                                                                                                 53
     1. Product Information
M044
        (5)      Buffer Pass Unit (D548)        Cools paper with 8 fans before it goes to down-
                                                stream peripherals. This option is recommended
                                                for use with the High Capacity Stacker.
(6) Cover Interposer Tray (D518) Feeds covers from two trays
54
                                                                                  Main Machine and Peripherals
(8) Ring Binder (D519) Ring binding with 50/100 sheet plastic rings
  (9)    High Capacity Stacker (D515)                 Stacking capacity: 2500 to 5000 sheets                      1
 (10)    Booklet Finisher (D512)                      Booklet stapling with Trimmer Unit.
Notes:
 • If the Trimmer Unit (11) is not installed, the booklet tray for the Booklet Finisher (D512) must be
   installed to hold stapled booklets. (The booklet tray must be removed in order to install the Trimmer
   Unit.)
 • The Trimmer Unit (11) cannot be installed with the Finisher (D513) (13). This finisher performs only
   corner and flat stapling (no booklet stapling). The Trimmer Unit processes booklet-stapled stacks
   only.
 • If the Multi Folding Unit (7) is installed, the Booklet Finisher (10) or Finisher (13) must also be
   installed.
@Remote Basil/UZ-A1
                                                                                                                 55
     1. Product Information
     Notes
       • The USB Host and Cumin-N (for @Remote) are standard (no installation required).
       • Cumin-M and File Format Converter are not available.
1
56
                                                     Guidance for Those Who Are Familiar with Predecessor Products
The maximum printing area is 320 x 480 (12.6 x 18.9 in.). Length can be expanded up to 630 mm
(24.8 in.) with SP 5150-1. This allows full-bleed printing with A3 (11 x 17 in.) to preserve crop marks
and borders.
Warm-up Time
Warm-up time: 300 sec. This is longer than many previous machines, such as the D014/D015 which
has a warm-up time of less than 90/75 sec.)
ARDF
The ARDF on the D074/D075 is basically the same as that used with the D014/D015. However, there
are some minor differences:
 • Design changes in the front cover, rear cover, feed cover, and handles.
 • Color of the external covers has changed.
 • Shoulder screws are rounded.
 • Harness routing has changed.
 • Length and color of the interface cable have changed.
 • Speed is faster (426 mm/s), compared to D014/D015 (394 mm/s)
                                                                                                                     57
     1. Product Information
     Laser Unit
1    The machine automatically "reads" a new laser unit and only two SP code settings are required. With
     previous machines when a laser unit was replaced, the technician had to set several SP codes for the
     new laser unit. With older machines, the SP settings that had to be entered were printed on a label
     attached to the new unit. This procedure has been eliminated.
ITB Unit
       • This machine uses two motors that raise and lower the ITB. One motor operates the left tray (YMC)
         and one motor operates the right tray (K).
       • A belt speed sensor [1] reads an encoder strip under the front edge of the ITB [2] to monitor the
         speed of the belt. (The photo above shows a top view of the sensor with the ITB removed. The red
         dotted line represents the front edge of the ITB.) This is not a new mechanism. But in previous
         machines, the encoder strip was on the back edge of the belt and the encoder sensor was at the
         left rear corner of the ITB unit. In this machine, the encoder strip is on the front edge of the belt and
         the encoder sensor is at the front right corner of the ITB unit. The ITB must be installed with the
         encoder strip at the front edge of the belt. The image transfer belts of some previous machines
         could be installed in either direction because there was no encoder strip on either edge of the belt.
       • In the D016, the belt centering sensor was comprised of a photosensor mounted above the belt
         and above a free-swinging actuator touching the edge of the belt. The sensor detected belt
         deviation from center by measuring the angle of reflection from the top of the actuator.
58
                                                     Guidance for Those Who Are Familiar with Predecessor Products
   The belt centering sensor for this machine is simpler. A small CIS inside the cover (shown above
   with the ITB removed) is below the rear edge of the belt. It monitors the position of the belt directly.
   The pendulum actuator mechanism has been replaced with this new detection mechanism.
• This machine uses the same steering control mechanism used in the D016 that checks and corrects
  the positioning of the ITB to keep it centered to prevent color offset in images. An ITB feedback
  sensor (a photosensor), located at the right upper corner [1] of the ITB unit constantly monitors the
  position of the ITB. If the ITB shifts forward or backward, the steering control motor [2] (located on
  the left front of the ITB unit) corrects the position of the belt with the steering control mechanism [3].
  This system eliminates physical wear on the edge of the belt that would be caused by an ITB guide
  fence.
                                                                                                                     59
     1. Product Information
       • The location of the ITB sensor array (ID and MUSIC sensors) has changed. In previous machines,
         the ITB sensor array [A] is located farther downstream and below the ITB. In this machine, the ITB
         sensor array [B] is located above the ITB on the right end of the ITB unit below the K_PCDU.
1
     Paper: Trays, Transport, etc.
       • Skew correction. The paper pauses very briefly in the registration unit, as its leading edge hits a
         raised registration gate [1] to buckle the paper and align it.
       • Side-to-side adjustment. After the registration gate lowers, the paper passes through the shift roller
         unit. In this unit, a CIS [2] detects the paper’s front edge to determine if the paper has shifted
         forward or back. If adjustment is needed, the shift roller unit [3] holds the paper and moves
         forward or back to adjust the paper position before the paper feeds to the paper transfer roller.
60
                                                     Guidance for Those Who Are Familiar with Predecessor Products
The combination of laser VCSEL technology and double paper registration correction ensures that paper
is always precisely positioned in the paper path. Paper registration is done once in the main machine.
There is no paper registration correction mechanism in the optional LCIT.
Shift Unit
                                                                                                                      1
The visible springs at the top of the shift unit were weak in previous machines. These springs have been
replaced with stronger springs. The photo above shows the old springs. The new springs are black.
Heaters
There are two heater switches on the front of the machine. The left switch controls the operation of the
paper bank heaters of the main machine and the LCIT heaters. The right switch controls the operation of
the ITB heaters.
  • When these switches are set to ON, the heaters switch on when the main machine is switched off
    (or enters energy save mode), and then switch off when the main machine is switched on again (or
    leaves energy save mode).
                                                                                                                     61
     1. Product Information
       • When these switches are set to OFF, the heaters do not switch on when the main machine is
         switched off (or enters energy save mode). Both heaters are switched OFF before the machine
         leaves the factory.
1 • When these switches are set to ON and SP5965-1 is set to "1", the heaters always remain on.
One basic cleaning and lubrication mechanism is used in key components of the machine.
     A cleaning blade [1], lubrication bar [2], lubrication roller [3], and lubrication blade [4] comprise the
     cleaning mechanisms (with some variation) in the following units:
       • [A] Drum cleaning unit
       • [B] ITB cleaning unit
       • [C] PTR cleaning unit
       • Only the PTR cleaning unit has a cleaning brush roller (5).
     All of these units use a dry lubricant (Zinc Stearate) supplied by a lubrication bar and lubrication roller.
     As in previous machines, this machine employs mechanisms to separate important parts subject to
     pressure and wear during normal operation. These mechanisms reduce wear on parts and prolong
     service life of important components.
       • ITB and OPC drum separation mechanism
62
                                                      Guidance for Those Who Are Familiar with Predecessor Products
The 1st lift motor (1) raises and lowers the 1st tray (2). The tray is raised against the bottoms of the YMC
drums for full color printing. The tray is lowered for black and white printing, and remains down while
the machine is idle. This prevents wear on the drums and the ITB and prevents deformation of the ITB
bias rollers below the drums.
The 2nd lift motor (1) raises and lowers tray 2 (2). The tray is raised against the bottom of the black
drum only while the machine is operating. The tray remains down while the machine is idle. This reduces
wear on the ITB and prevents deformation of the ITB bias roller below the drum.
  • ITB and PTR separation
                                                                                                                      63
     1. Product Information
           A PTR separation motor (1) raises and lowers the ITB bias roller (2). The roller remains down
           against the PTR roller below to transfer the toner image from the ITB to the paper between the
           rollers. While the machine is idle, the motor rotates two cams to raise the ITB bias roller away from
           the PTR below. This prevents deformation of the soft ITB bias roller. In this machine, the ITB bias
           roller is raised and lowered. In previous machines, the PTR was raised and lowered to separate the
           rollers.
       • Pressure and hot roller separation
     A pressure roller lift motor (1) rotates large cams (2) that raise and lower the pressure roller lift arm (3).
     The lift arm applies pressure to the pressure roller (4) below the stationary hot roller (5) above. During a
     job, this mechanism can vary the pressure applied to the paper and fusing belt between the nip of the
64
                                                    Guidance for Those Who Are Familiar with Predecessor Products
pressure roller and hot roller. When the machine is idle, the cams are rotated down to prevent the
deformation of the soft sponge surface of the hot roller.
 • There is a charge roller cleaning roller [A] above each charge roller [B] in each PCDU. This
   cleaning roller is lowered to clean the charge roller every 1,000 prints. The solenoids [C] that
   operate these rollers are mounted behind the laser units.
Drum Cleaning Unit
 • Mylars [A] have been added above the used toner transport coil [B] in each PCDU. The slight
   vibration set up by the auger turning against the mylar prevents used toner from clumping when it is
   transported out of the back of the unit.
                                                                                                                    65
     1. Product Information
       • The brush cleaning roller in the drum cleaning unit has been eliminated. The drum cleaning unit is
         comprised of the drum cleaning blade, lubrication bar, lubrication roller, and lubrication blade.
       • The fusing cleaning unit of previous machines had a fusing belt cleaning roller between the fusing
         belt below and the cleaning fabric above. The roller scavenged toner, dust, etc. from the surface of
         the fusing belt. In this machine the cleaning roller has been eliminated. The cleaning fabric touches
         the surface of the fusing belt directly.
       • There is no oil supply mechanism for lubricating the fusing belt in this machine.
GW Controller Options
     The base controller for this machine is the Fiery controller. However, the GW controller is still provided.
       • Data Overwrite and HDD Encryption will be provided with the machine in Slot 1. Both must be
         enabled with User Tools.
       • A VM card option will also be available.
       • The GW controller is still required for @Remote because the functionality of the Fiery controller with
         @Remote is limited.
Process Control
       • The number of sensors in the ITB sensor array has been reduced. The D016, for example, had
         seven sensors as shown above: three MUSIC sensors and four ID sensors. This machine has only
         three sensors. Only the middle sensor functions as an ID sensor, but all three sensors function as
         MUSIC sensors.
       • There are two temperature/humidity sensors used during process control. One is located on the
         left, below the used toner bottle motor. Another is on the right near the K_PCDU. In previous
         machines, the left sensor was higher and near the Y_PCDU.
66
                                                    Guidance for Those Who Are Familiar with Predecessor Products
This machine uses RFID (Radio Frequency IDentification) technology. Each reader PCB [A] is paired with
a tag PCB [B] on top of each toner bottle. The tag PCBs are the toner bottle ID chips. The reader PCBs
can read/write data to/from the ID chips.
Peripherals
General
 • The covers of all peripheral units have been re-designed to match the shape and color of the main
   machine.
 • The breaker switches have been removed from all peripheral units (with the exception of the Ring
   Binder which still has a breaker switch). The only breaker switches in the system are on the main
   machine and the Ring Binder.
Decurl Unit
• The Decurl Unit is inside the left side of the main machine.
                                                                                                                    67
     1. Product Information
LCIT
The illustration above shows the LCIT without the Multi Bypass Unit installed on top.
68
                                                      Guidance for Those Who Are Familiar with Predecessor Products
There is a new mechanism at the paper exit to retract the exit idle roller from the paper. This releases the
paper for side-to-side registration in the main machine. The mechanism consists of a retractor motor [A]
on the back of the unit and the idle roller HP sensor [B] at the LCIT paper exit.
Jam release lever
The LCIT jam release mechanism has been re-designed for "one-action" removal.
Rollers
                                                                                                                      69
     1. Product Information
     The LCIT rollers are black but their construction and shape are the same as the previous model.
     Coated Paper
     The LCIT can handle coated paper without replacement of the pick-up rollers, feed rollers, and
     separation rollers.
70
                                                      Guidance for Those Who Are Familiar with Predecessor Products
The Bypass Tray lift motor has been replaced with a new motor.
Installed on the left side of the main unit, this option provides a paper path that allows paper and toner
to cool before it is fed to downstream peripherals. This prevents toner from sticking to other sheets of
paper after stacking. It has a total of 8 fans. The DC motor is slightly slower than the motor of the
previous model. This option is recommended for use with the Multi Folding Unit.
                                                                                                                      71
     1. Product Information
     Paper Path
     The CIT is taller than the previous model. The paper feed path is 20 mm longer but there are no added
     rollers.
     Installation
       • The black mylar is no longer required for connection to the next peripheral unit downstream.
       • The separate joint brackets (x2) for docking have been replaced with a T-bar just like all the other
         peripherals.
     Lift Motor
72
                                                    Guidance for Those Who Are Familiar with Predecessor Products
The lift motor has been replaced with a new type of motor.
General Changes
 • Glossy paper mode (half speed). 1st fold motor, crease motor have been replaced by motors
   capable of slower speeds to accommodate half-speed mode for glossy paper.
 • Elimination of stripe tracks at the leading edges of folded coated paper. The ribs of the gate-fold
   guide plate have been removed and replaced with a smooth surface.
 • Up to 3 sheets of paper can now be folded (64 to 80 g/m2)
 • Coated paper can be folded.
 • The relay guide is now the same as other peripheral units.
 • Two accessories have been discarded (proof tray auxiliary trays).
Modifications to Improve Performance
                                                                                                                    73
     1. Product Information
             Roller marks on coated paper. The exit roller has been replaced with the same type of roller
      [1]
             used in the High Capacity Stacker to reduce roller marks on coated paper.
             Gate folded (FM6) cloth coated paper fold position. The gap before and after the guide plate
      [2]
             of the 2nd stopper has been widened to accommodate cloth coated paper for gate folding.
74
                                                    Guidance for Those Who Are Familiar with Predecessor Products
      Improved feed-out of small Z-folded paper. An extra drive roller [A] above the exit roller [B] at
[3]
      the top tray exit has been added to improve feed-out of small Z-Folded (FM1) paper.
      Improvement in multiple folding. The entrance roller [A] and other transport rollers are driven
[4]   independently. This allows effective control of the line speed while paper is fed from the main
      machine.
                                                                                                                    75
     1. Product Information
             Elimination of roller marks during multiple folding. The movement of the TE stop pawl [A] raises
      [5]    and lowers the paper for registration. At the same time, the transport rollers stop rotating to
             prevent the rollers from marking the paper.
             Elimination of possible damage to leading edges of paper. Above the 1st feed roller [A], the
      [6]    guide plate [B] above the nip has been lengthened, and the width of the path has been
             narrowed to prevent distortion of the leading edges of paper.
76
                                                  Guidance for Those Who Are Familiar with Predecessor Products
      Improved folding for coated paper. The guide plate [A] can be moved to widen the space in the
[7]
      turn of the transport path for easier folding with the fold plate.
      Elimination of roller marks when two sheets are folded. When two sheets are folded at the same
[8]
      time, the 2nd fold roller [A] pulls away to widen the 2nd nip [B].
                                                                                                                  77
     1. Product Information
             Elimination of wrinkling in gate-folded large paper sizes. The shape of the FM6 pawl [A] has
      [9]
             been changed [B] to prevent the wrinkling of large paper sizes during FM6 (gate) folding.
               Early top tray full alert with FM1 folding large paper sizes. An auxiliary tray [A] is provided to
      [10]     keep Z-folded paper (FM1) flat in the tray so that a trailing edge does not trigger an early
               tray-full alert in the top tray.
78
                                                     Guidance for Those Who Are Familiar with Predecessor Products
         Early top tray full alert with FM3 folding. The trailing edge of a multi-folded sheet can
         occasionally open and trigger an early top tray alert. A flexible fold depressor [A] is provided
 [11]
         as an accessory to prevent folded paper (especially FM3 Letter Fold-out sheets) from
         triggering an early tray full alert in the top tray.
                                                                                                                      1
Ring Binder
• The surge PCB [A] has been removed and a noise filter [B] has been added.
                                                                                                                     79
     1. Product Information
80
                                                    Guidance for Those Who Are Familiar with Predecessor Products
Trimmer Unit
Minor changes:
                                                                                                                    81
     1. Product Information
       • Transport belt. The color of the transport belt was changed to white. This prevents dirty images on
         A3 Full-bleed paper.
       • Entrance guide. The shape of the movable entrance guide has been modified to prevent pages
1 from slipping.
       • New sensor. A new sensor has been added inside the booklet tray. The new sensor detects when
         the end stopper is installed or removed for limitless output on the tray.
82
                                                                Overview
Overview
Machine Layout                                                              1
                                                                           83
     1. Product Information
       • Attention Light. Provided with the machine (not an option) but requires installation.
1      • Operation Panel. Requires installation. Standard installation for operating the machine while
         standing, or easy-access installation for operating the machine from a sitting position.
       • ARDF. Standard auto reverse document feeder (D074/D074).
       • Toner Bank. Holds four toner bottles, one for each color (YMCK).
       • Scanner Unit. Color or black-and-white scanning (D074/D075).
       • Laser Units. There are two laser units. Each laser unit handles two colors (YM, CK).
       • PCDUs. Photoconductor development units. One for each color (YMCK). Each unit contains the
         drum (and charge unit), development unit, and cleaning unit.
       • ITB Unit. Image Transfer Belt Unit. The image is transferred from the drum to the ITB and then
         transferred from the ITB to the paper.
       • Right Drawer. Holds the paper registration unit, PTR (Paper Transfer Roller) unit, and the right-half
         of the duplex path.
       • Left Drawer. Holds the PTB (Paper Transport Belt), fusing unit, paper cooling unit, exit unit, and the
         left half of the duplex path.
       • Vertical Transport Unit. Feeds paper from the paper bank (Tray 1, Tray 2) to the registration unit
         above.
       • PFU (Tray 1). Paper Feed Unit for Tray 1. Contains the pickup roller, feed rollers, separation roller,
         and grip rollers that feed paper from Tray 1.
       • Tray 1 (Tandem Tray). Contains a left tray and a right tray. When paper runs out in the right tray,
         the left stack is shifted to the right tray to continue feeding paper when a large job is in progress.
         Tray 1 can be opened to replenish the left tray while paper continues to feed from the locked right
         tray. Feeds LT/A4 paper.
       • PFU (Tray 2). Paper Feed Unit for Tray 2. Contains the pickup roller, feed rollers, separation roller,
         and grip rollers that feed paper from Tray 2.
       • Tray 2 (Universal Tray). Adapts to a variety of paper sizes. The inner tray can be easily removed.
         Automatic paper size detection.
       • Used Toner Bottle. Holds used toner transported from the PCDU development units, PCDU cleaning
         units, ITB cleaning unit, and PTR cleaning unit. The machine can continue to print while the bottle is
         removed.
84
                                                                                              Overview
Paper Paths
D074/D075
2 Paper Bank Tray 1 (Tandem: 2,000 sheets), Tray 2 (Universal: 500 sheets)
 3    Vertical Paper Path       Path for paper from where paper from the paper bank and duplex
                                path converge.
 7    Paper Registration Unit   Corrects paper skew and side-to-side registration for all paper
                                (including paper fed from the LCIT/Multi Bypass Unit)
 9    Transport Belt            Transports paper between paper transfer roller and fusing unit.
                                Three fans hold the paper in the paper path. Fans (not rollers) are
                                used to hold the paper in the paper path because the toner is not
                                yet fused.
                                                                                                         85
     1. Product Information
1      11     Paper Cooling             Cools paper to reduce curl before it exits or descends to the
                                        duplex paper path
       13     Inverter/Exit Tray        Paper is fed into this tray, and reverse fed to invert it for face-down
                                        output.
       14     Purge Tray                Bottom of the inverter/exit tray. All paper in the paper path of the
                                        main machine is shunted here when a jam occurs downstream.
       15     Paper Invert/Switchback   Paper is stopped and reverse fed here to feed it into the duplex
                                        paper path for printing the 2nd side of the sheet.
       16     Duplex Paper Path         Transports paper back to the upper horizontal feed path for paper
                                        registration and printing on the second side.
M044
1 Paper Bank Tray 1 (Tandem: 2,000 sheets), Tray 2 (Universal: 500 sheets)
86
                                                                                                     Overview
  2     Vertical Paper Path          Path for paper from where paper from the paper bank and duplex
                                     path converge.
                                                                                                                 1
  3     LCIT                         Tray 3 (1,000 sheets), Tray 4 (2,000 sheets), Tray 5 (1,000
                                     sheets)
  6     Paper Registration Unit      Corrects paper skew and side-to-side registration for all paper
                                     (including paper fed from the LCIT/Multi Bypass Unit)
  8     Transport Belt               Transports paper between paper transfer roller and fusing unit.
                                     Three fans hold the paper in the paper path. Fans (not rollers) are
                                     used to hold the paper in the paper path because the toner is not
                                     yet fused.
 10     Paper Cooling                Cools paper to reduce curl before it exits or descends to the
                                     duplex paper path
 12     Inverter/Exit Tray           Paper is fed into this tray, and reverse fed to invert it for face-down
                                     output.
 13     Purge Tray                   Bottom of the inverter/exit tray. All paper in the paper path of the
                                     main machine is shunted here when a jam occurs downstream.
 14     Paper Invert, Switchback     Paper is stopped and reverse fed here to feed it into the duplex
                                     paper path for printing the 2nd side of the sheet.
 15     Duplex Paper Path            Transports paper back to the upper horizontal feed path for paper
                                     registration and printing on the second side.
Main Motors
Here is a list of the main motors inside the machine. This list is not complete, but this perspective drawing
shows you the approximate location of the main motors viewed from the back of the machine.
                                                                                                                87
     1. Product Information
No. Name
Development Motors
Drum Motors
Exit Motor
Fusing Motor
PTR Motor
     Notes:
       • There is a drum cleaning motor, development motor, and drum motor for each PCDU (YMCK).
88
                                                                                          Overview
• To access most of these motors for servicing, both rear doors must be opened. Some boards and
  air ducts may also require removal.
                                                                                                     89
     1. Product Information
90
2. Installation
Installation Requirements
Operating Environment                                                            2
Item Details
                                                                                91
          2. Installation
            • If the machine is installed in a location where the ambient temperature is more than 30°C (86°F),
              do not run full color printing longer than 2 hours, and never turn the main power switch off
              immediately after a long print job. Leave the machine on so that the fans can expel the hot air from
              the machine and cool the electronic components.
            • If this machine is to be used in a location where both temperature and humidity are high, the tray
2             heaters should be turned on. The tray heaters for the paper bank are built in. Just open the 1st and
              2nd tray and turn them on.
            1. If the installation site has air-conditioners or heaters, put the machine in a location that agrees with
               these conditions:
                   • Where there are no sudden temperature changes from low to high, or high to low.
                   • Where the machine will not be directly exposed to cool air from an air conditioner in the
                     summer.
                   • Where the machine will not be directly exposed to reflected heat from a heater in the winter
            2. Do not put the machine where it will be exposed to gases like ammonia that can cause corrosion.
            3. Put the machine on a strong level surface. The front and rear of the machine must be level ±2.5 mm
               (0.1").
            4. Never put the machine where it can be subjected to strong vibration.
            5. Never connect the machine to a power source shared with other electrical devices.
            6. The machine can generate an electromagnetic field which can cause interference with radio or
               television reception.
    RTB 38
    New information added at the end of this section.
Power Requirements
92
                                                                                     Installation Requirements
Breaker Switch
The machine is equipped with a breaker switch located at the rear, lower right corner. Inspect and test           2
the breaker switch at least once a year.
• If the breaker switch appears dirty and covered with soot, it probably requires replacement.
Machine Level
D074/D075
                                                                                                                 93
     2. Installation
M044
The machine feet can be rotated to raise and lower each corner of the machine until it is level.
Space Requirements
     Put the mainframe near the power source. Consideration should be given not only to machine operation,
     but servicing the machine as well, with front doors and rear boxes fully open.
94
                                                                                         Installation Requirements
The illustration above is a top view of the main machine. This illustration is not drawn to scale.
Measurements are rounded up slightly, but they will allow you to estimate how much space will required
to work around the machine and service the machine without moving it.
 • Approximately 670 mm (26.5 in.) clearance required behind the machine with both rear boxes
   open.
 • Approximately 630 mm (25 in.) at the front of the machine with both front doors open.
Left Drawer Slides open to the front for servicing (fusing unit, etc.)
Right Drawer Slides open to the front for servicing (registration unit, etc.)
 • The rear boxes (cooling box and controller box) are on hinges and can be swung open to the rear
   in order to service parts on the back of the machine (motors, sensors, etc.).
 • The front doors swing open to the front, and then the left drawer or right drawer (or the ITB unit as
   well) can be pulled out the front of the machine on their rails for servicing.
                                                                                                                     95
     2. Installation
8 Finisher 990 39
96
                                                                                         Installation Requirements
• This switch should always be turned off before servicing the machine.
Operation Switch
The operation switch is located on the operation panel. This is the switch that the operator uses to turn
the machine on and off and the beginning and end of each work day.
  • Never turn off the main power switch when its power LED is lit or flashing.
  • To prevent damage to the hard disk or memory, push the operation switch to turn the power off,
    wait for the power LED to go off, and then turn the main power switch off.
  • Never turn off the main power switch of the mainframe before shutting down the Fiery controller.
                                                                                                                     97
     2. Installation
The correct shut down procedure for the Fiery controller is described below.
              • Never turn off the main power switch when the power LED is lit or flashing.
       3. After the power LED goes off, open the left front door.
       4. Turn the main power switch off.
98
                                                Main Machine
Main Machine
Accessories
D074/D075/M044
                                                                2
1. Operation Panel 1
3. Arm Cover 1
                                                               99
      2. Installation
5. Attention Light 1
                6. Arm                                           1
2               7. Rear Cover - Convex                           1
20. Wrench 1
21. Shoes 4
Installation Flow
Procedure
100
                                                                                            Main Machine
Procedure
Unpack
Installation: Power On
• The unit must be connected to a power source that is close to the unit and easily accessible.
                                                                                                           101
      2. Installation
        • Make sure that the main machine is switched off and that its power cord is disconnected before
          doing the following procedures.
Right Side
102
                                                                    Main Machine
Unpack
                                                                                   103
      2. Installation
104
                                                             Main Machine
10. Attach the ITB lever [A] to the tip of the bare shaft.
11. Rotate the lever up [B] to lock the ITB in place.
     Right Drawer
                                                                            105
      2. Installation
      17. The Factory Settings Sheet is stored at the factory under the used toner bottle.
      18. Remove the sheet and keep it in a safe place.
       RTB 20
       Peel off and remove the bottom Mylar from the PTR entrance guide plate when making new customer site installations
106
                                                                                                  Main Machine
Attention Light
1. The attention light is installed on the top rear edge [A] with accessory screws ( x3 M4x6).
      • The three screws must be removed from their holes (these screws are not accessories).
 2. Connect the light [B] (     x1,    x2).
 3. Set the base of the light [A] in the socket so that the back of the socket [B] fits into the knockout.
 4. Fasten the base to the main machine (       x3).
                                                                                                                 107
      2. Installation
There are four possible ways to configure the operation panel when it is installed.
Config. Description
                        Standard. The support arm is perpendicular to the right side of the machine and the
                1
                        operation panel is recessed from the front of the machine.
                        Standard Diagonal. The support arm is set at an angle so that the operation panel is
                2
                        flush with the front of the machine.
                        Easy Access (Sitting Position). This is the same as Configuration 3 but the operation
                4       panel is removed and re-hung on lower hooks so it is lower. This allows access to the
                        operation panel from a sitting position.
        • This installation procedure describes how to install the operation panel with Configuration 1 or 4.
        • For more about how to install the operation panel with Configuration 2 or 3, refer to the
          Replacement and Adjustment section. ( p.452)
108
                                                                                             Main Machine
 2. Set the arm on the machine and route the harness [A] down through the hole.
 3. Reach inside the right side of the machine and pull the harness down to take up all of the slack.
 4. Set the base of the arm [B] on the shoulder screws.
                                                                                                            109
      2. Installation
        5. Make sure that the base of the arm [A] is flat and that the wide ends of the keyholes on both sides
           are centered on the shoulder screws.
        6. Push the base of the arm [B] to the left to lock the narrow ends of the keyholes onto the shoulder
           screws.
        7. Make sure that the three screw holes in the base are aligned with the three holes below.
110
                                                                                            Main Machine
 9. Set the back of the operation panel [A] in front of the mounting plate [B].
      • There are four cutouts on the back of the operation panel [A] and two hooks on the mounting
        plate [B]
      • The bottom cutouts ,         in the operation panel [A] are attached to the two hooks   ,   on
        the mounting plate [B].
      • The other two cutouts on the back of the operation panel [A] (marked blue in the photo
        above) are not used.
10. Attach the operation panel to the mounting plate as shown on the right.
11. At the back of the operation panel, make sure that both hooks are connected securely.
12. Connect the harnesses at [B] (     x2).
                                                                                                           111
      2. Installation
      13. Fasten the back of the operation panel [A] to the mounting bracket [B] (     x4 M4x6). You will
          need a short screwdriver to attach the screw at .
               • You must use the M4x6 screws to fasten the operation panel at this step. If you use the longer
                 screws (M4x8) they could touch and damage the operation panel board.
14. Attach the convex rear cover to the back of the operation panel ( x2).
112
                                                                Main Machine
15. Attach the flat rear cover above the lower cover ( x2).
                                                                               113
      2. Installation
      17. Attach the screw covers on the top of the support arm, small screw cover at [A] and large cover at
          [B].
      18. On the right side of the machine where the right cover was removed:
             [A] Fasten the nylon clamp (    x1).
             [B] Connect the operation panel harnesses (    x2).
      19. Re-attach the right cover (       x7).
      Follow this procedure to install the operation panel for easy access so it can be used from a sitting
      position.
        1. Do Steps 1 to 4 of the previous procedure for the standard installation.
114
                                                                                        Main Machine
3. Remove shoulder screw [A] and re-fasten it at the lower hole (   x1).
4. Remove shoulder screw [B] and re-fasten it at the upper hole (   x1). The screws should now be
   diagonally opposite one another as shown above.
                                                                                                       115
      2. Installation
        6. Make sure the base of the arm is flat against the top of the machine.
        7. Push the support arm to the right to lock the base onto the shoulder screws. You can see the three
           holes of the base aligned with the holes below.
      10. At the bottom of the base [A], open the clamp and pull a short length of the harness out of the hole
          to create some slack in the harness ( x1).
      11. Slowly push the arm [B] to the left to extend it.
116
                                                                                                 Main Machine
12. Push the arm [A] to the left until the holes on the top of the arm are aligned with the four holes
    below.
13. At [A] re-attach the screws you removed in Step 9 (      x4).
                                                                                                                117
      2. Installation
        3. Position the back of the operation panel near the mounting plate.
        4. Connect the operation panel harness [B] (      x2).
        5. Raise the operation panel and hang the cutouts [C] (marked with red dotted lines) on the hooks
           (also marked with red dotted lines) .
               • You must hang the operation panel using the cutouts [C]. Do not use the cutouts closest to the
                 mounting plate (marked with blue squares).
        6. Check the hooks at       and    to make sure that the operation panel [A] is hung correctly on the
           mounting plate [B].
        7. Fasten the operation panel and mounting plate together (      x4 M4x6). (You will need a short
           screwdriver to attach screw [C]).
               • You must use the M4x6 screws to fasten the operation panel at this step. If you use the longer
                 screws (M4x8) they could touch and damage the operation panel board.
118
                                                                                          Main Machine
8. Fasten the harness cover to the back of the operation panel ( x1).
9. Loosen the swivel screw so that you have the full range of horizontal movement for adjusting the
   position of the operation panel. Do not remove this screw!
   Cover Attachment
                                                                                                         119
      2. Installation
               • In Configurations 1, 2, 3, the convex plate [A] is attached below, and the flat plate [B] is
                 attached above.
               • For this installation (Configuration 4), the positions of these plates are reversed as shown
                 above. (The convex plate is attached above and the flat plate below.)
120
                                                                                       Main Machine
6. On the right side of the machine where the right cover was removed:
   [A] Fasten the nylon clamp (    x1).
   [B] Connect the operation panel harnesses (   x2).
7. Re-attach the right cover (    x7).
   Opening the Toner Bank Door
     • With the operation panel [A] fully depressed, the toner bank door [B] cannot be opened.
     • To open the toner bank door, swing the operation panel up, and then open the door.
                                                                                                      121
      2. Installation
1. Connect the ARDF I/F cable on the right side of the machine.
      This knob can be attached as shown and rotated by hand to feed jammed paper out of the fusing unit.
      This knob is stored in a holder that must be attached to the inside surface of the left front door.
      (Procedure described below.)
122
                                                                                             Main Machine
3. Peel the strip from the back of the holder to expose its adhesive surface.
                                                                                                            123
      2. Installation
      The machine must be leveled front-to-rear and side-to-side within ±2.5 mm/1000 mm.
        1. Install the leveling shoes, one at each corner of the main machine. Adjust the height of the legs so
           that the machine is level left-to-right.
        2. Adjust the height of the legs so that the machine is level front-to-back.
               • These leveling adjustments are critical. The level of all the peripheral options (LCIT, Finisher,
                 etc.) must be adjusted to match the level adjustment of the main machine.
124
                                                                                               Main Machine
The breaker switch is at the bottom corner of the rear right side of the machine. The optional ring binder
also has a breaker switch.
The breaker switches should be tested at installation and after that at least once a year:
  • After prolonged use, if the breaker switch is covered with soot, this could indicate that the switch
    has malfunctioned or been damaged.
  • To prevent damage to the breaker switch, installation of a voltage stabilizer (constant voltage
    transformer) is recommended for work sites where there is significant fluctuation in the AC power
    source.
To test the breaker switch:
 1. Plug the power cord into its power source.
• Do not turn on the main machine. The main machine must be off.
                                                                                                              125
      2. Installation
               • Use the tip of a small screwdriver or pen to push the breaker test button. The breaker switch
                 should flip to the "O" position [2]. This indicates that the breaker switch is operating normally.
               • If the breaker switch does not flip to the "O" position, the switch must be replaced.
               • Push the switch up to the "|" position [3] for normal operation.
2              • The main machine will not turn on if the breaker switch is not returned to the "|" position as
                 shown at [1].
126
                                                                                                 Main Machine
     • The front end of each toner bottle has protrusions that fit snugly into grooves in each color
       holder. These grooves are arranged in a unique pattern to prevent installation of a toner bottle
       accidentally in the wrong position.
                                                                                                                  2
     • If a bottle does not slide easily into the holder, make sure that the green RFID chip is facing up
       and the protrusions on the front end of the bottle match the pattern of the cutouts around the
       mouth of the holder.
6. Push the bottle in until you hear it click and lock.
7. Repeat Steps 2 to 6 to install the other toner bottles from left to right in this order: Y, M, C, K. Be
   sure to rock each toner bottle along its length before you insert it.
  RTB 71
  Lubricate the drum cleaning blade after installing a new machine.
                                                                                                                127
      2. Installation
Attach Decals
D074/D075
128
                                                                                                     Main Machine
M044
Installation: Power On
            1. Connect the power cord of the main machine to the power source.
            2. Turn on the main power switch.
                     • The main power switch is behind the open left front door.
            3. Watch the operation panel. The operation panel LED will light red, and you will see the "Door
               Open" alert on the operation panel.
RTB 31
Change this part
            1. Execute SP3051-1.
            2. Watch the operation panel.
                                                                                                                    129
      2. Installation
        3. When you see "Complete", this means the machine has filled the sub hoppers of the toner supply
           unit.
             Initial check results of SP3025 & SP3031
             RTB 58
      Initialize Process Control
        • Refer to the Fiery controller service manual for more details about the installation requirements for
          the controller.
        1. Make sure the main power switch behind the left front door is off.
        2. Set the Fiery controller box on the floor.
130
                                                                                             Main Machine
3. Connect the shielded cable to the lower network cable slot of the Fiery Controller box.
     • You must use the shielded cable provided with the accessories to connect the Fiery Controller
       box and the main machine.
4. Connect the other end of the shielded cable to the controller box of the main machine. The correct
   connection point is marked "External CTL".
5. Connect the cable from the client network to the upper network cable slot.
                                                                                                            131
      2. Installation
132
                                                                                                Main Machine
3. Press and turn on the switch on the front of the Fiery Controller box.
If the operator wants to use a language other than English to operate the Fiery controller, the language
selection must be done first. To select a different language, the Fiery system must be re-installed. For
details, the Field Service Manual for the Color Controller: E-41A.
You must do the Fiery controller settings immediately after you turn the machine on for the first time.
  • Make sure that that the Activity light on the Controller LCD is flashing green and then go to the
    machine's operation panel.
 1. Wait for the "Please wait" message to go off.
 2. Press the "Fiery" tab on the LCD after the Fiery operating menu has appeared.
 3. Press the "Setup" button on the operation panel.
 4. The "Login" screen appears.
 5. Press the "Password" button to open the soft keyboard.
                                                                                                               133
      2. Installation
        6. Enter "Fiery. 1" with the soft keyboard, and then press the "OK" button.
               • Password entry is case sensitive (the machine distinguishes between lower case and upper
                 case letters).
               • Use the "Shift" button to enter a capital letter.
        7. The setup screen appears after you enter the password correctly.
9. Press the "Use WINS" button to disable this function then "Save".
134
                                                                                           Main Machine
11. Press "Get DNS address automatically" to disable this function, and then press "Save". The button
    color turns gray to indicate that this button is disabled.
                                                                                                          135
      2. Installation
136
                                                                                               Main Machine
                                                                                                              137
      2. Installation
        9. When the machine displays "Completed" and prompts you to re-boot, touch [Exit] to leave the SP
           mode.
      10. Turn off the machine and remove the SD card from SD card Slot 2.
      11. Turn on the machine.
      12. Check the Paper Library data version with SP5-711-201 (Flash ROM) to confirm that the Paper
          Library data has been updated.
Paper Trays
138
                                                                                                                Main Machine
5. Fill Tray 1 and Tray 2 with paper with the A4/LT paper provided with the machine.
3. Select the paper type and paper weight for each tray.
                          • The paper type and paper weight for the paper provided with the machine should be set to
                            "Plain Paper" and "Weight 2".
                   Print the SMC report. This is a complete list of all SP settings and defaults.
                    1. Go into the SP mode.
                    2. Do SP5990-6 to print a list of the non-default SP code settings for future reference.
                          • The SP5990-1 (All) printout is about 140 pages single-sided.
                          • SP5990-6 (non-default) requires only about 5 sheets.
                    3. Keep the SMC report in a safe location with the factory setting sheet under the used toner bottle.
                    1. Make sure that A3 or DLT paper is in one of the trays. Use the same type of paper that the customer
                       normally uses for color output.
                                                                                                                               139
      2. Installation
2            -or
             If the quality of the color is not satisfactory, do the ACC adjustment described in the next section.
      Automatic color calibration (ACC) is done at the factory with the procedure below.
        • Do this procedure only if the color quality is not satisfactory.
        • If you do this procedure at installation, use the A4/LT paper provided with the machine.
        1. Make sure that you have a copy of the C4 Color Chart before you begin, and write "Before ACC
           adjustment" in the Memo box.
        2. Push [User Tools].
        3. To print a color pattern, select "Maintenance"> "Auto Color Calibration".
        4. Touch [Start].
              Now self-checking.
              Test pattern will be printed.
              Please wait.
140
                                                                                             Main Machine
The machine does process control, and then it prints a test pattern.
 6. Remove the C-4 test chart placed on the exposure glass during the previous procedure.
 7. Place the color test pattern face-down that you made in Step 4 and 10 sheets of blank paper on
    the color test pattern.
 8. Make sure that the arrow and notation on the color test pattern ("Face down and align the arrow
    with the rear left corner of the exposure glass.") is at the rear left corner.
 9. Touch [Start Scanning] on the display. The machine scans the pattern once.
      • If you see this message the "Scanning failed..." message after you press [Start Scanning],
        check the position of the pattern on the exposure glass.
      • Make sure that the arrow on the test pattern is in the upper left corner of the exposure glass.
10. Remove the pattern from the exposure glass and replace it with the C-4 Color Chart.
11. Touch [Exit] three times to return to the Copy mode screen.
12. Make another Full Color copy of the C4 Color Chart, and write "After ACC adjustment" in the
    Memo box..
                                                                                                            141
      2. Installation
      13. Compare the results of the first copy marked "Before ACC adjustment" and the and the second
          copy marked "After ACC adjustment".
             If the results of the second copy after ACC adjustment are better than the results of the copy before
             adjustment, you are finished.
             -or-
             If the results of the second copy are worse than the results of the first copy:
               • Push the [User Tools] key.
               • Touch "Maintenance"> "Auto Color Calibration"> "Previous Setting".
      14. If the operator is satisfied with neither the first nor second copy:
               • Enter the SP mode and do SP3011-2 to execute process control.
               • Do this procedure again from Step 2.
142
                                                                                                 Main Machine
The print quality must be checked after installation before the customer starts to use the machine. Here is
a list of the points that must be checked and adjusted if necessary.
  • Color Image Check. Make sure that the PS test page has solid colors without imperfections (no
    blotches, no scratches). Confirm that the density differences in the PS test pattern are clearly visible.
  • Color Registration Check. Make sure that the grid lines on the test pattern are superimposed                  2
    correctly.
  • Ruled Line Check. Make sure that the grid lines on the test pattern are not scratched.
  • Image Shift Check between 1st and 2nd Pages. Print a test pattern and fold it in half vertically and
    horizontally. Make sure that the vertical and horizontal center lines on the printed test pattern are
    not shifted with respect to the fold lines.
  • Image Skew Check. Make sure the distance between the image edge and paper edge at two
    points in the main-scan direction and two points in the sub-scan direction are the same.
  • Front and Rear Image Density Check. Check printing density on the front and back of pages by
    checking another test print.
The procedures for each of these checks are described below.
Request Regarding Reference Print Samples
RTB 18a
Color Image Check
                                                                                                                143
      2. Installation
        5. Confirm that each 100% pattern [A] has a solid color without imperfections (no blotches, no
           scratches).
        6. Make sure that the difference in the density between the 60% [B] and 50% [C] patterns is clearly
           obvious.
      Recovery
      Do one or both of these procedures if you see a problem on the printout.
        1. If you detected a solid color problem in the 100% patterns, enter the SP mode, and then execute
           process control manually with SP3011-2 (Density Adjustment).
        2. If you could not see any difference between the 50% and 60% patterns, execute color calibration
           with the "Fiery Controller".
               • Make sure that the "Full Color" mode is selected. Otherwise, the color registration check
                 cannot be done correctly.
144
                                                                                             Main Machine
       • Do not use the [Print] button on the LCD to print the test pattern. Only a black and white image
         will be output if you use the [Print] button on the LCD. The color registration check requires a
         color image output.
       • Make sure that the test page has black, red, green, and blue colors.
Recovery
Do this procedure if you see the lines do not overlap correctly.
 1. Exit from SP2109-3 and then select SP3011-4 (Full MUSIC).
 2. Do SP2109-3 to print out Grip Pattern Large and then check the test pattern again.
                                                                                                            145
      2. Installation
        4. Select the Pattern No. 8 (Grid Pattern Large), and then touch [OK].
        5. Print out the grid pattern sample for each single color with SP2109-5.
        6. Do SP5070-1 (Switching Print Application), select "3" (Copy), and then touch "COPY Window".
        7. Select a paper Tray and print mode (simplex or duplex).
        8. Select the "Full Color" mode.
               • Make sure that the "Full Color" mode is selected. Otherwise, the color registration check
                 cannot be done correctly.
        9. Press the [Start] key on the operation panel. A grid pattern prints for the selected color.
      10. Repeat this procedure for each color (2: C, 3: M, 4: Y, 5: K).
146
                                                                                                     Main Machine
11. Check that the grid lines for each single color test pattern are not scratchy.
Recovery
Do this procedure if you see any scratches in the lines.
 1. Enter the SP mode and execute SP3011-2 (Density Adjustment).
 2. Repeat the Ruled Line Check.
Procedure for Printer (M044)
 1. Turn on the main power switch.
 2. Enter the SP mode and then select SP2109-3.
 3. Select Pattern 8 (Grid Pattern Large), and then touch [OK].
 4. Print out the grid pattern sample for each color with SP2109-5.
 5. Press the "APL Window" button at the top of the LCD.
 6. Select a paper tray and print mode (simplex or duplex).
 7. Prepare the PC for printing.
 8. Print a test page with the Fiery printer driver. A grid pattern prints for the selected color.
 9. Repeat this procedure for each color (2:C, 3:M, 4:6, 5:K).
                                                                                                                    147
      2. Installation
10. Confirm that the grid lines for each color test pattern are not scratched.
               • Do not use the [Print] button on the LCD to print the test pattern. Only a black and white image
                 will be output if you use the [Print] button on the LCD. The color registration check requires a
                 color image output.
2     Recovery
               • Make sure that the color is correct for each test pattern.
148
                                                                                Main Machine
• The information [A] indicates the paper size and side (1st or 2nd).
8. Fold the printed test pattern in half vertically [A] and horizontally [B].
                                                                                               149
      2. Installation
        9. Check the vertical and horizontal center lines [A] on the 1st page of the printed test pattern (shown
           as solid lines in the above diagram).
               • Make sure these lines are not shifted away from the fold lines [B] (shown as dotted lines in the
                 above diagram).
               • Acceptable shift range:     1 mm
               • The diagram on the left above shows no image shift.
               • The diagram on the right shows a test pattern where the lines have shifted.
      10. Check the 2nd side of the test pattern to see if the lines have or have not shifted as on the 1st page.
          Acceptable shift range: 1 mm
      Before You Begin Adjustment
        • Adjustments for sub-scan shift and main-scan shift are required at machine installation.
        • To adjust the sub-scan shift and main-scan shift, use the user program mode or SP mode described
          below.
        • The adjustment for sub-scan shift can be done for each paper weight.
        • The adjustment for main-scan shift can be done for each paper tray.
      Adjustment
150
                                                                                                 Main Machine
 1. Adjust the sub-scan shift [A] on the 1st page with "0101:Adjust Image Position With Feed
    Direction" of the UP Skilled Operators mode or SP1001-001 to -007.
 2. To adjust the sub scan shift [A]:
    Use "0101: Adjust Image Position With Feed Direction" on the Skilled Operators mode to adjust
    the sub scan shift.
    -or-
    Execute SP1001-1 to 7.
      • Enter a minus (-) value to shift the image towards the leading edge.
      • Enter a plus (+) value to shift the image towards the trailing edge.
 3. To adjust the main-san shift [B] on the 1st and 2nd pages:
    Use "0102:Adjust Image Position Across Feed Direction" in the Skilled Operators mode
    -or-
    Execute SP1003-1 to 7.
      • Enter a minus (-) value to shift the image towards the front edge.
      • Enter a plus (+) value to shift the image towards the rear edge.
 4. Print out the test pattern in the User Tools mode and then check the printed test pattern.
      • Side 1 and Side 2 can be adjusted together in the Skilled Operator mode with this machine.
      • If fine adjustment is needed, we recommend using the Custom Paper Profile.
      • Side 1 and Side 2 can be fine adjusted separately (main scan, sub scan, magnification) with
        the Custom Paper Profile feature described below.
Adjustment with Custom Paper Profile
                                                                                                                151
      2. Installation
      The main does not use the Custom Paper Profile when it prints the pattern above.
      Tray image adjustment is done using the Custom Paper Profile after image shift is checked in the
      customer print job, and then adjustment is done in Advanced Settings.
      The frame and crop mark data are printed on both sides of the paper when a print job is done to check
      the amount of shift between the front and back of the paper
      Procedure
        1. Before you start, check the content of the duplex printed paper of the tray for which the adjustment
           is to be done.
        2. On the operation panel touch [User Tools] > [Login], and then after logging in touch [Admin] >
           [Paper Setting].
152
                                                                                                Main Machine
               Adj Image Position ofSide1 With         Adjust the horizontal position of the image to be
                                                                                                                 2
       08
               Feed                                    printed on the side 1 of the paper.
               Adj Image Position ofSide2 With         Adjust the horizontal position of the image to be
       09
               Feed                                    printed on the side 2 of the paper.
               Adj Image Position ofSide1 Across       Adjust the vertical position of the image to be
       10
               Feed                                    printed on the side 1 of the paper.
               Adj Image Position ofSide2 Across       Adjust the vertical position of the image to be
       11
               Feed                                    printed on the side 2 of the paper.
 5. Touch [OK] after you change a setting to save it and return to the Profile screen.
 6. Do a test print and check the results.
                                                                                                               153
      2. Installation
                                                                              RTB 54
      Procedure: Measurement Using the "Adjustment Printing" Test Pattern     This procedure was modified
        6. Measure the distance in the main scan direction between the image edge and paper edge at
           points [A1] and [A2] shown above.
             Acceptable range: [A1] - [A2] < ±0.5 mm (A4 or LT SEF or more)
                                                                                       RTB 54
      Procedure: Measurement Using "Trimming Area" Test Pattern                        This procedure was modified
        1. Turn on the main power switch.
        2. Open SP5070-1 (Switching Print Application), and then select "6" (Printer) (D074/D075).
        3. Do SP2109-3 and select Pattern 14 (Trimming Area), and then touch [OK].
        4. Touch "COPY Window" (D074/D075) or "APL Window" (M044) at the top of the display.
        5. Select a tray and the duplex mode.
        6. Touch [Print] to print the Trimming Area test pattern.
        7. Measure the distance in the main scan direction between the image edge and paper edge at
           points [A1] and [A2] shown above.
             Acceptable range: [A1] - [A2] < ±0.5 mm (A4 or LT SEF or more)
154
                                                                                        Main Machine
Procedure: Adjustment
 1. After checking the gap between [A1] and [A2] described above, turn off the power of the machine,
    and then pull out the power cord.
 2. Pull out the right drawer until it stops.
                                                                                                       155
      2. Installation
               • If [A1] < [A2] move the adjustor to the right to compensate for the size of the gap (A2 - A1).
                 One notch on the scale = 0.15 mm
               • If [A1] > [A2] move the adjustor to the left to compensate for the size of the gap (A1 - A2).
                 One notch on the scale = 0.15 mm
156
                                                                                               Main Machine
10. Tighten the screws on the adjustor, and then re-assemble the machine.
11. Re-connect the power cord, and then turn on the machine.
12. Check the image skew again.
 5. Print out the solid image for each single color with SP2109-005: 2:Cyan, 3:Magenta, 4:Yellow,
    5:Black.
       • Do not select "1: Full Color" when a solid image is printed out. Too much toner coverage can
         cause the fusing unit to malfunction.
 6. Do SP5070-1 (Switching Print Application), select "3" (Copy), and then touch "COPY Window".
 7. Select a paper Tray and print mode (simplex or duplex).
 8. Select the "Full Color" mode.
                                                                                                              157
      2. Installation
               • Make sure that the "Full Color" mode is selected. Otherwise, the color registration check
                 cannot be done correctly.
        9. Press the [Start] key on the operation panel.
      10. Confirm that there is no difference in the density of the solid image on the front and rear for each
2         color.
      Procedure for M044
        1. Turn on the main power switch.
        2. Enter the SP mode and open SP2109-3.
        3. Select Pattern No. 26 (Full Dot Pattern), and then touch [OK].
        4. Print out the solid image for each color with SP2109-5 (2:Cyan, 3:Magenta, 4:Yellow, 5:Black).
               • Do not select "1: full Color" when a solid image is printed out. Too much toner coverage can
                 cause the fusing unit to malfunction.
        5. Touch "APL Window" at the top of the LCD.
        6. Select a paper tray and print mode (simplex or duplex),
        7. Prepare the PC for printing.
        8. Print a test page with the Fiery printer driver. A solid image prints for the selected color.
        9. Confirm that there is no difference in the density of the solid image on the front and rear for each
           color.
               • Do not use the [Print] button on the LCD to print the test pattern. Only a black and white image
                 will be output if you use the [Print] button on the LCD. The color registration check requires a
                 color image output.
               • Make sure that the color is correct for each test pattern.
      Recovery
      If there is a problem in the test, do these SP codes.
        • SP2113-001 (K)
        • SP2113-002 (C)
        • SP2113-003 (M)
        • SP2113-004 (Y)
158
                                                                                                Main Machine
In the illustration above the black arrow shows direction of feed and:
[C] Top
[C] Bottom
                                                                                                               159
      2. Installation
      For example, if you do the test prints with the settings below, the two colors of the C and Y toner will
      create full-green coverage.
        • Select SP2109-003 "No.26 (Full Dot Pattern)".
        • Select SP2109-005 "1" (Full Color)
        • Open SP2109-006 (Density: K) and -008 (Density: M), and then change both settings from "15"
          to "0".
        • Open SP2109-007 (Density: C) and -009 (Density: Y), and then make sure that both settings are
          set to "15" (default settings).
TCRU Setting
      If the client is participating in the TCRU program, the TCRU feature must be initialized so the TCRU
      setting menus can be displayed.
        1. Go into the SP mode.
        2. Execute SP5185-001 (TCRU: Set Machine).
160
                                                                                                Main Machine
Tray Heaters
                                                                                                               161
      2. Installation
               • Set SP5965-1 to "1" if you want to have the heaters on at all times. Use this setting only if the
                 work area is extremely humid or exceptionally cold.
      The machine is extremely heavy. When it is necessary to move the machine even a short distance to re-
2     locate it, apply pressure only on the areas that are marked with red squares in the illustrations below.
[A] Front
[D] Rear
162
                                                                                       Main Machine
If the machine cannot fit through a door, the cooling box and controller box   can be removed.
With both boxes removed the machine is 750 mm (30 in.) wide.
Cooling Box
                                                                                                      163
      2. Installation
2. Remove the screws on the flat edge of the cooling box door [1] ( x3).
164
                                                                         Main Machine
4. On top of the box, remove the screw covers (x4) and screws ( x4).
                                                                                        165
      2. Installation
        6. On the open side of the box [1], remove the screws (     x2).
        7. On the hinged side of the box [2], remove the screws (    x3).
        8. On the back of the cooling box [1], remove the screws (     x8).
        9. Remove the cooling box cover.
166
                                                                                         Main Machine
11. Depress the release buttons [1] on both coolant hoses to disconnect them.
12. Use a cloth to soak up any fluid leakage from the hoses.
                                                                                                        167
      2. Installation
      13. On the inside panel, release the hose conduit band at [1] (   x1).
      14. Pull the hose conduit [2] away from the box.
      15. Slowly pull the hose conduit and hoses [1] out of the cooling box.
      16. Stow the conduit [2] inside the machine.
168
                                                       Main Machine
                                                                      169
      2. Installation
1. Remove the screws from the flat edge of the controller box door ( x3).
170
                                                                           Main Machine
3. On top of the box, remove the screw covers (x4) and screws ( x4).
5. On the hinged side of the box [1], remove the screws (    x3).
6. On the open side of the box [2], remove the screws (     x2).
                                                                                          171
      2. Installation
        7. On the back of the controller box [1], remove the screws (     x8).
        8. Remove the controller box cover.
        9. Swing the controller box open.
• The fan harness is thin and much smaller than the other harnesses. Be sure to disconnect it.
172
                                                                                            Main Machine
12. Disconnect:
     [3] Harnesses (    x5,     x8) and the ground clamp (          x1).
     [4] HDD connectors and ground wires (          x4,     x2,     x4).
     [5] Harnesses, ground wire, clamps (         x2,     x1,     x3).
     [6] Harnesses, clamps (        x6,   x4)
     [7] Harness (     x1,    x3)                                                                            2
      • There are 7 fan harness connectors at [6]. They can be re-connected in any order.
13. At [7], disconnect the harness (      x1,     x4).
                                                                                                           173
      2. Installation
174
                                                                                A3/11"x17" Tray Unit (B331-14)
Check the quantity and condition of the accessories in the box against the following illustration and list.
1. A3/DLT Tray 1
3. Short Connector 1
4. Pin Bracket 1
5. Screw 2
Installation
  • The unit must be connected to a power source that is close to the unit and easily accessible.
  • Make sure that the main machine is switched off and that its power cord is disconnected before
    doing the following procedures.
                                                                                                                 175
      2. Installation
176
                                                                         A3/11"x17" Tray Unit (B331-14)
10. From the left tandem tray, remove the front cover [A] (       x3).
11. Pull out the right tandem tray [B] then remove it (   x2).
                                                                                                          177
      2. Installation
12. Insert the short connector [A] into the socket inside the machine [B].
13. Using the screw removed in Step 9, attach the pin bracket [A] to the center rail.
178
                                                                             A3/11"x17" Tray Unit (B331-14)
14. Using the screws removed in Steps 11 for the right rail and screws provided in the accessories for
    the left rail, install the tray [B] on the right rail [C], center rail [D], and left rail [E].
       • Make sure that three screw holes [F] are visible before tightening the tray.
       • If one of the three screw holes is not visible [G], the paper tray cannot be opened after the
         paper tray is closed.
       • Tighten the screw holes indicated by triangle marks.
       • Make sure that the pin on the bracket [C] is put through the hole in the bottom plate of the
         tray.
                                                                                                              179
      2. Installation
      Check the quantity and condition of the accessories in the box against the following illustration and list.
2
4. Screw (M4×8) 12
5. Clamp (Black) 1
6. Clamp (White) 2
8. Safety plate 1
180
                                                                                          Decurler Unit (D544)
Installation 2
 • The unit must be connected to a power source that is close to the unit and easily accessible.
 • Make sure that the main machine is switched off and that its power cord is disconnected before
   doing the following procedures.
        • Do not lay the Decurler Unit on the floor with the entrance gate of the decurler unit facing
          downward. Otherwise, the mylars [C] on the entrance gate may be bent or folded.
                                                                                                                 181
      2. Installation
               • Support the cover with your hand when you remove the last screw, to prevent the cover from
                 falling.
        4. Remove:
             [A] Bracket (     x4).
             [B] Side stay (    x4).
             [C] Guide plate (        x2).
182
                                                                    Decurler Unit (D544)
                                                                                           183
      2. Installation
               • The connectors at [A] have the same shape. Connect the white connector on the left (white-to-
                 white) and the red connector on the right (red-to-red) as shown above.
      10. Connect accessory harness B at [B] (       x1).
11. Align the safety plate [A] with the embossed guide and fasten it ( x2).
12. Install the Decurler Unit [A] on the left side of the main machine ( x4).
      13. Route accessory harness A [A] (for the motor) through the white clamp, and close the clamp (
          x1).
184
                                                                                       Decurler Unit (D544)
14. Route accessory harness B [B] (for the sensor) through the black clamp and the white clamp, and
    close the clamps ( x2).
15. On the front side at both ends of the connection bracket of the first downstream unit, remove the
    screws and replace them with the accessory screws provided ( x2 M4x8).
                                                                                                              185
      2. Installation
17. Align the bracket [A] of the board unit with the embossed guide and fasten it ( x4).
               • There must be no slack in harness B at [G]. This prevents the harness from interfering with the
                 left drawer when it is pulled out.
186
                                                                                        Decurler Unit (D544)
23. Release the unconnected harnesses at [A] and [B] from the main machine ( x2).
      • Do not remove the heavy tape at [C] This tape prevents the harnesses from interfering with re-
        installation of the left cover.
24. Close the clamps again around the connected fan harnesses.
25. Connect the harnesses [A] and [B] to the board (    x2).
26. Clamp the harness at [C] (   x1).
27. Check the following:
      • Make sure that the sealed band on the harness [C] is positioned above the clamp as shown
        above.
                                                                                                               187
      2. Installation
               • The taped portion of the harness [D] should be positioned away from the right cover screw
                 hole as shown. This prevents the harness from interfering with re-installation of the cover.
Ring Binder A
1. If the Buffer Pass Unit is to be installed, skip this section and go to the next section.
        2. Remove the guide plate from the right side of the downstream unit (         x2). Keep these screws in a
           safe place!
188
                                                                                            Decurler Unit (D544)
 3. Select the correct guide plate ("A" or "C") for the peripheral unit. The guide plate in the illustration
    above is marked "A" (for Multi Folding Unit, Ring Binder, or Cover Interposer Tray).
                                                                                                                     2
SP Settings
 2. Refer to the accessory sheet and enter the settings for SP1927 and SP1928.
 3. Exit SP mode and turn off the main machine.
                                                                                                                   189
      2. Installation
Docking
               • If either door is open when you execute SP5804-210, the machine will issue SC593.
               • In this occurs, execute SP5804-209, make sure both doors are closed, then cycle the
                 machine off/on and execute SP4804-210 again.
        6. Turn off the main machine.
        7. Check if the upper path of the decurler unit is positioned as the default paper path.
               • Two procedures are described below. Do the procedure for whichever peripheral unit you
                 are installing.
             Guide Plate A
             Follow this procedure if plate "A" is installed for:
               • Multi Folding Unit
               • Ring Binder
               • Cover Interposer Tray
190
                                                                                         Decurler Unit (D544)
1. Look down between the machine and unit and locate the red reference points.
     • [A] is the red reference point on the downstream unit.
     • [B] is the red reference point on the Decurler Unit.
2. Remove the rear cover of the peripheral unit.
3. Adjust the leveling bolts on the left side of the main machine (front and rear corners) until reference
   points [A] and [B] are at the same height.
   Guide Plate C
   Follow this procedure if plate "C" is installed for:
     • High Capacity Stacker
     • Finisher (D512 or D513)
1. Look between the machine and unit and locate the reference points.
     • [A] is the cutout on guide plate C attached to the main machine.
     • [B] is the red reference point on the on the Decurler Unit.
                                                                                                                191
      2. Installation
      Curl Correction
2
      SP Mode Adjustments
Turn on the machine and do some test prints and check for excessive curling.
192
                                                                                              Decurler Unit (D544)
Tray Heaters
                                                                                                                     193
      2. Installation
      Check the quantity and condition of the accessories in the box against the following illustration and list.
2
1. Rear Cover 1
2. Side Cover 1
3. Top Cover 1
7. Tab Fences 3
8. Front Cover 1
9. Washer 1
194
                                                                                       A3/DLT LCIT (D516)
Installation
 • The unit must be connected to a power source that is close to the unit and easily accessible.
 • Make sure that the main machine is switched off and that its power cord is disconnected before
   doing the following procedures.
Tapes, Retainers
                                                                                                            195
      2. Installation
Covers
1. Locate the positioning pins at the front [A] and rear [B].
        2. Position the holes on the bottom of the frame with the positioning pins at the front and back, and set
           the frame [A] on the left side of the unit.
196
                                                                                               A3/DLT LCIT (D516)
3. Make sure that the holes and positioning pins [B] are engaged at the front and back.
                                                                                                                    197
      2. Installation
• Next, set the claws on the left side of the right cover [B] into the holes in the frame.
        7. Check the left side under the top of the frame [A], and make sure that the claws and holes are
           matched correctly and that the right cover is flat against the right side of the frame.
        8. Fasten the right cover [B] to the frame (     x2 M4x8).
198
                                                                       A3/DLT LCIT (D516)
10. Make sure the top cover is flat against the frame.
11. Fasten the top cover at the front [A] and rear [B] ( x2 M4x8).
                                                                                            199
      2. Installation
      13. Hang the keyholes in the bracket on the back of the front cover [A] onto the shoulder screws of the
          front frame plate [B].
      14. Slide front cover [C] down until the top is flat and level with the top of the top cover [D].
200
                                                                                      A3/DLT LCIT (D516)
18. Hang the keyholes in the bracket on the back of the rear cover [A] onto the shoulder screws of the
    rear frame plate [B].
19. Slide the cover [C] down so that the cover joints are at the same level.
                                                                                                           201
      2. Installation
202
                                                                                          A3/DLT LCIT (D516)
22. Peel the tape from the back of the sponge strip.
23. Attach the sponge strip [A] to the top left edge of the unit.
Docking
 • If you are going to install the Multi Bypass Tray or the LCIT tray heaters (or both), do this now             2
   before you dock the LCIT to the right side of the main machine.
 • (     p.216)
Ground Plate
1. At the base of the left side of the unit, remove the ground plate ( x2). Keep these screws.
 2. Turn the plate over so that the tines [A] are pointing down.
 3. Re-attach the plate [B] at the same holes, using the screws that you just removed (     x2).
     Covers, Joint Brackets
                                                                                                               203
      2. Installation
        4. Use the tip of a small screwdriver [A] to remove the six snap-off cover plates from the left side of the
           main machine.
        5. The heater connection point cover [B] requires removal of one screw (       x1).
6. Attach the two joint pins with the grooved heads to the top two holes.
204
                                                                                          A3/DLT LCIT (D516)
7. Attach the two joint pins with the smooth heads to the bottom two holes.
   Ground Wire
     • If the LCIT tray heaters are to be installed, follow steps from 8 to 12. If not, skip these steps.
                                                                                                               205
      2. Installation
      10. Attach the ground wire [A] with the washer [B] to the base of the main machine (ground screw;
          x1).
               • The ground screw is provided with the accessories of the LCIT. It has a wide flat head and one
                 washer permanently attached.
      11. Locate the ground wire [A] between the main machine and LCIT.
      12. Push it into the base of the LCIT [B] and confirm that it is straight.
               • In order prevent damage to the ground wire, make sure that it is straight so that it will not be
                 pinched between the main machine and LCIT after they are pushed together.
             Docking
206
                                                                                          A3/DLT LCIT (D516)
16. Push the LCIT close to the right side of the main machine.
17. On the left side of the main machine [A], check the height of the LCIT paper exit [B].
18. Move the main machine entrance plate [C] up and down and confirm that it does not contact the
    paper exit of the LCIT.
                                                                                                               207
      2. Installation
      19. If the main machine entrance plate does touch the LCIT exit, adjust the height of the LCIT. (   p.
          322)
      20. Line up the joint brackets on the main machine with the holes in the LCIT.
      21. Slowly push the LCIT against the main machine. You will hear the lock bar of the LCIT lock onto the
          upper joint pins on the right side of the main machine.
208
                                                                                      A3/DLT LCIT (D516)
       • Three tab fences are provided, but only one can be stored inside the LCIT. Give the remaining
         two tab fences to the operator for safekeeping.
     I/F Cable Connection
25. Attach the LCIT I/F cable to the right side of the machine.
One tray number decal is provided for each tray. Follow this procedure to attach each decal.
                                                                                                           209
      2. Installation
Top 3
Middle 4
       Bottom                            5
2
Accessories
210
                                                                          A3/DLT LCIT (D516)
1. Cover Plate 1
3. Screws (M4x6) 7
• The accessory kit contains items for this and other LCIT units.
• Only the items shown below are required for this LCIT.
                                                                                               211
      2. Installation
Installation
        • Make sure that the main machine is switched off and that its power cord is disconnected before
          doing the following procedure.
        1. If there is paper in the paper trays, open each tray and remove the paper.
2
        2. If the LCIT is already installed, disconnect it and pull it about 30 cm (12 in.) away from the side of
           the main machine.
        3. Disconnect ground wire [A].
        4. Disconnect the LCIT I/F connector [B].
        5. Pull out the top drawer. (This makes it easier to remove the right cover of the LCIT.)
        6. Remove the screws from the right cover of the LCIT (     x6).
        7. Hold the bottom of the right cover, push it to the left to disconnect the hooks at the top edge of the
           cover, and pull it away.
212
                                                                                          A3/DLT LCIT (D516)
 9. Pull out the middle tray and bottom tray [A] until they stop.
10. Look into the right side of the LCIT and locate the holes [B] where the heaters will be installed.
                                                                                                               213
      2. Installation
               • Be sure to use the correct type of clamps. On the left use type [A], and on the right use type
                 [B].
      19. Set the harnesses in the clamps, then close them (      x4).
214
                                                                                              A3/DLT LCIT (D516)
• Confirm that the relay harness and the ground wire are not pinched between the mainframe and
  the LCIT.
• Be sure to pull out the top tray before you try to re-install the right cover. (It is easier to re-install the
  cover with the top tray open.)
                                                                                                                   215
      2. Installation
      Check the quantity and condition of the accessories in the box against the following illustration and list.
2
2. Sponge Strip 1
3. Bracket 1
4. End Fence 1
5. Decal (Tray 6) 1
6. Screws (M4x8) 2
7. Screws (M4x6) 4
8. Left Cover 1
9. Joint Pins 2
Installation
• The unit must be connected to a power source that is close to the unit and easily accessible.
216
                                                                                      Multi Bypass Tray (D517)
  • Make sure that the main machine is switched off and that its power cord is disconnected before
    doing the following procedures.
  • The Multi Bypass Unit must be installed on the LCIT before the LCIT is docked to the mainframe.
  • If the LCIT is already installed, it must be disconnected from the mainframe before installation of the        2
    Multi Bypass Unit.
Skip to the next section if you are installing the LCIT and bypass tray together.
 1. If the LCIT is connected to the machine, disconnect it.
 2. To prevent damage to the connectors and ground wire, before pulling the LCIT away from the
    mainframe:
       • Pull the LCIT about 20 cm (8") away from the main machine.
       • Disconnect the connectors and the ground wire (        x1 M4x8)
       • Pull the LCIT completely away from the machine.
 3. Remove the sheet metal frame on the left top edge of the LCIT, and its covers:
                                                                                                                 217
      2. Installation
• Do not remove the sponge strip from the left side of the frame.
Unpacking
Flat Covers
218
                                                                                        Multi Bypass Tray (D517)
2. Disconnect the right top cover [A] (     x2 M4x8). Keep these screws! You need them to attach the
   next cover.
3. Slide the cover to the right to disconnect the claws under the right edge, then lift it off.
4. Attach the top cover [A] with the screws removed from the previous flat cover (         x2 M4x8).
     • This large cover is provided with the LCIT accessories.
     • This large cover (like the previous cover) has three large claws under the right edge. Make
       sure these claws engage in the holes in the LCIT frame.
                                                                                                                   219
      2. Installation
220
                                                                                     Multi Bypass Tray (D517)
     • Two thin vertical lines [A] on the bypass unit (one on the front, one on the rear).
     • Two arrows on the LCIT frame cover [A] at the front, [B] at the rear.
     • These lines and arrows must be aligned correctly when you mount the bypass tray on top of
       the LCIT.
     • The bypass unit weights 20 kg (44 lb.). You may need assistance to set the bypass unit on top
       of the LCIT.
                                                                                                                  2
3. Pick up the bypass unit on its left side [A] and right side [B].
4. Set the bypass unit on top of the LCIT. Align the thin lines on the front [A] and rear [B] of the bypass
   covers with the arrows on the front and rear sides of the LCIT frame.
     • Aligning these points ensures that the holes on the bottom of the bypass unit will slip easily
       over the vertical joint pins on the LCIT.
                                                                                                                221
      2. Installation
222
                                                                Multi Bypass Tray (D517)
                                                                                           223
      2. Installation
Bypass Covers
1. Set the left cover [A]. Make sure that the claws are set correctly in their holes.
3. Re-attach:
224
                                                                                  Multi Bypass Tray (D517)
LCIT Covers
• The frame, covers, screws and sponge strip in this section are provided with the LCIT accessories.
                                                                                                             225
      2. Installation
        2. Position the holes on the bottom of the frame with the positioning pins at the front and back, and set
           the frame [A] on the left side of the unit.
        3. Make sure that the holes and positioning pins are engaged at the front and back.
226
                                                                                     Multi Bypass Tray (D517)
                                                                                                                227
      2. Installation
228
                                                                                  Multi Bypass Tray (D517)
14. Hang the keyholes in the bracket on the back of the rear cover [A] onto the shoulder screws of the
    rear frame plate [B].
15. Slide the cover [A] down so that the cover joints are at the same level.
16. Fasten the rear cover (   x2 M4x8).
                                                                                                             229
      2. Installation
      18. Peel the tape from the back of the sponge strip if the sponge strip has not been attached to the LCIT.
      19. Attach the sponge strip [A] to the left edge of the frame.
      20. Close the bypass unit [B].
230
                                                                                  Multi Bypass Tray (D517)
2. Store the tab sheet fence [A] as shown. Also store the end fence [B] here if the customer does not
   need to use it at this time.
                                                                                                             231
      2. Installation
1. Attach the number decals to the front of the unit as shown above.
232
                                                                                        Multi Bypass Tray (D517)
Follow the procedures in the LCIT installation section to complete this installation.
  • Docking (     p.203)
  • Height adjustment (      p.322)
                                                                                                                   233
      2. Installation
      Check the quantity and condition of the accessories in the box against the following list:
2
1. Screws 6
2. Leveling Shoes 4
5. Mylars 4
234
                                                                            Buffer Pass Unit Type 5010 (D548)
Installation
 • The unit must be connected to a power source that is close to the unit and easily accessible.
 • Make sure that the main machine is switched off and that its power cord is disconnected before
   doing the following procedures.
 • The buffer pass unit is unstable and can fall over easily. To avoid personal injury or damage to the
                                                                                                                  2
   unit, use caution when you pull out the buffer pass unit drawer until the unit has been docked to the
   main machine.
 • The power cord that comes with the buffer pass unit is for use with this equipment only. Do not use it
   with other appliances. Doing so could result in fire or electric shock.
Unpacking
                                                                                                                235
      2. Installation
      This procedure describes how to attach two mylars to the entrance guide of the Buffer Unit.
        1. Check the main machine and determine if the Decurler Unit option is installed.
               • If the Decurler Unit option is installed, do not install the mylars. Re-attach the right cover, and
                 go to ‘Docking the Unit’.
               • If the Decurler Unit is not installed, follow this procedure to attach two mylars to the entrance
                 guide of the Buffer Unit.
236
                                                                            Buffer Pass Unit Type 5010 (D548)
2. On the right side of the Buffer Unit, remove the entrance guide [A] ( x2).
3. One mylar is attached to the underside of the upper plate of the Buffer Unit entrance guide [A].
     • Select one mylar      and remove the tape.
     • Position the mylar as shown      and attach it to the underside of the upper plate.
4. One mylar is attached to the topside of the bottom plate of the Buffer Unit entrance guide [B].
     • Select one mylar      and remove the tape.
     • Position the mylar as shown      and attach it to the topside of the lower plate.
5. Re-attach the entrance guide, and then re-attach the right cover.
                                                                                                                237
      2. Installation
Sponges
        1. Remove the tape from each sponge strip and attach them to the right side of the unit as shown
           above.
               • The two yellow sponge strips in the illustration are provided as accessories with the main
                 machine. The other strips are accessories provided with this peripheral unit.
        2. After attaching all sponges, use a sharp cutter to cut the sponge on the corner at [A].
Joint Brackets
238
                                                         Buffer Pass Unit Type 5010 (D548)
                                                                                             239
      2. Installation
3. Push in the lock lever and fasten it with the screw just removed ( x 1).
4. Connect the I/F cable of the buffer pass unit to the socket of the main machine.
240
                                                      Buffer Pass Unit Type 5010 (D548)
                                                                                          241
      2. Installation
               • Work carefully! The unit is unstable with the drawer pulled out and can tip over easily before
                 it is docked to the main machine.
        4. Remove the clamp bracket [B] (      x 2).
Connection Bracket
        1. Attach the docking bracket provided with the downstream peripheral to the left side [A] of the
           buffer pass unit ( x4).
             Downstream Unit Mylars
               • Two mylars must be attached to the upper and lower plates on the entrance guide of the
                 downstream unit.
        1. Remove the entrance guide of the downstream unit (       x2).
242
                                                                             Buffer Pass Unit Type 5010 (D548)
 2. One mylar is attached to the underside of the upper plate of the downstream unit entrance guide
    [A].
      • Select one mylar      and remove the tape.
      • Position the mylar as shown      and attach it to the underside of the upper plate.
 3. One mylar is attached to the topside of the bottom plate of the downstream entrance guide [B].
      • Select one mylar      and remove the tape.
      • Position the mylar as shown      and attach it to the topside of the lower plate.
 4. Re-attach the entrance guide, and then re-attach the right cover.
 5. Re-attach the entrance guide to the downstream unit (     x2).
 1. Connect the power cord to the buffer pass unit and connect the other end of the cord to a power
    outlet.
                                                                                                                 243
      2. Installation
        2. Approximately 30 mm (1 in.) from the plug, attach the caution decal [A] for multi power sources to
           power plug [B] (NA) or [C] (EU) of the main machine.
        1. Set the leveling shoes and adjust the height of the unit. (   p.322)
        2. Load some B4 paper in the 2nd tray of the main machine, and make several copies.
        3. Check paper skew and side-to-side registration and correct if necessary. (   p.324)
244
                                                                                     Cover Interposer Tray (D518)
Check the quantity and condition of the accessories in the box against the following illustration and list.
                                                                                                                      2
2. Front Cover 1
3. Spacer 1
6. Sponge Strip 1
7. Leveling Shoes 4
8. Joint Bracket 1
9. Screw (M4x8) 4
                                                                                                                    245
      2. Installation
Installation
        • The unit must be connected to a power source that is close to the unit and easily accessible.
        • Make sure that the main machine is switched off and that its power cord is disconnected before
          doing the following procedures.
Tapes
1. Remove all the tape and shipping materials from the tray unit [A].
246
                                                                                  Cover Interposer Tray (D518)
 2. Remove all tape and shipping material [B] from the transport unit [C].
 3. Remove tape and covers from both connectors [D].
 1. Peel the tape from the back of the sponge strip [A] and attach it as shown.
 2. Attach the relay guide plate [B] (   x2).
 3. Remove the ground plate [C] from the bottom cross-piece (        x2).
 4. Turn the ground plate over.
 5. Reattach the ground plate with the same screws as shown (        x2).
    Procedure 2
 1. Attach the relay guide plate and ground plate as described in "Procedure 1" above.
                                                                                                                 247
      2. Installation
        2. Remove the tape from each sponge strip and attach them to the right side of the unit as shown
           above.
               • The two yellow sponge strips in the illustration are provided as accessories with the main
                 machine. The horizontal sponge strip is provided with the Cover Interposer Tray.
        3. After attaching all sponges, use a sharp cutter to cut the sponge on the corner at [A].
Docking
248
                                                                                  Cover Interposer Tray (D518)
1. If the upstream unit is the main machine, remove the interface connector cover.
2. Attach the joint bracket [A] to the upstream unit (   x4).
                                                                                                                 249
      2. Installation
        • Never attempt to mount the tray unit of the cover interposer tray until the next downstream
          peripheral unit has been docked to the transport unit (base) of the cover interposer tray.
        • To prevent bending the frame of the tray unit and damaging its alignment, always remove the tray
          unit from the cover interposer tray transport unit at the following times: 1) Before disconnecting
          either the cover interposer tray or the next downstream peripheral unit, or 2) Before doing any
          maintenance on either the cover interposer tray or the next downstream peripheral unit.
250
                                                                                 Cover Interposer Tray (D518)
                                                                                                                251
      2. Installation
        7. Remove the front inner cover [A] from the tray unit (     x2).
        8. Fasten the tray unit to the top of the transport unit with the knob screws [B] (   x2).
        9. Attach the base cover [C] (Flat knob screw;       x1).
               • Make sure the holes in the cover match the positions of the reference pins.
      10. Use the two "L" hinges to attach the door [D] to the front inner cover [A].
               • It is easier to connect the door to the front inner cover before re-attaching the cover to the tray
                 unit.
      11. Re-attach the front inner cover [A] (with door attached) (        x2).
      12. If the Buffer Pass Unit is installed, remove its rear cover.
252
                                                                                Cover Interposer Tray (D518)
14. With the rear covers of both the buffer pass unit and cover interposer unit removed, use a short
    screwdriver to loosen bracket [A] ( x2).
15. Fasten the bracket to the buffer pass unit at [B] (   x1).
16. Tighten the screws (     x3).
17. Re-attach the rear covers.
                                                                                                               253
      2. Installation
18. Attach the shoulder screws to the front of the unit ( x2).
254
                                                                                 Cover Interposer Tray (D518)
 1. Set the leveling shoes and adjust the height of the unit. (   p.322)
 2. Load some B4 paper in the 2nd tray of the main machine, and make several copies.
 3. Check paper skew and side-to-side registration and correct if necessary. (    p.324)
                                                                                                                255
      2. Installation
      Check the quantity and condition of the accessories in the box against the following illustration and list.
2
1. Joint Bracket 1
2. Paper Guide 1
4. Ground Plate 1
5. Screws M3x6 2
6. Screws M3x6 2
7. Screws M4x14 4
8. Leveling Shoes 5
9. Power Cord*1 1
*1: In China, do not use the power cord provided with this unit. Contact your supervisor and use the
256
                                                                                        Multi Folding Unit (D521)
Installation
 • The unit must be connected to a power source that is close to the unit and easily accessible.
 • Make sure that the main machine is switched off and that its power cord is disconnected before
   doing the following procedures.
                                                                                                                      2
Tapes
1. Remove all tape and packing material from the front, left, rear, and right sides.
                                                                                                                    257
      2. Installation
258
                                                                                      Multi Folding Unit (D521)
4. Remove the tape from each sponge strip and attach them to the right side of the unit as shown
   above.
                                                                                                                  259
      2. Installation
               • The two yellow sponge strips in the illustration are provided as accessories with the main
                 machine. The horizontal sponge strip is provided with the Multi Folding Unit.
        5. After attaching all sponges, use a sharp cutter to cut the sponge on the corner at [A].
2 Ground Plate
1. Attach the ground plate [A] to the lower right edge of the unit ( x2 M3x6).
260
                                                                                        Multi Folding Unit (D521)
Docking
1. Fasten the joint bracket [A] to the left side of the upstream unit ( x4 M4x14).
                                                                                                                    261
      2. Installation
8. Connect the I/F cable [E] to the upstream unit (or main machine).
               • If you are docking to the main machine, you must first remove the plastic cap at the I/F cable
                 connection point.
        9. Remove:
             [A] Rear upper cover (   x4)
             [B] Rear lower cover (   x3)
262
                                                                                     Multi Folding Unit (D521)
Three parts must be removed before the tray unit of the cover interposer tray can be mounted on top of
the Multi Folding Unit.                                                                                            2
 1. Open the front door.
       • The following parts require removal only if the upstream unit is the Cover Interposer Tray
         (D518).
       • These parts must be removed so that the tray unit of the Cover Interposer Tray will fit on top of
         the Multi Folding Unit.
 2. Remove:
     [A] Bracket (   x1)
     [B] Cross-piece (     x2)
     [C] Metal plate from the door (    x2)
 3. After removing [B] and [C], reattach [A].
                                                                                                                 263
      2. Installation
Power Cord
1. Insert the power cord socket [A] into the power connection point.
               • In China, do not use this power cord provided with this unit. Contact your supervisor and use
                 the power cord specified for use in China.
        2. Connect the power supply cord plug to a power outlet.
1. Set the leveling shoes and adjust the height of the unit. ( p.322)
264
                                                                                    Multi Folding Unit (D521)
 2. Load some B4 paper in the 2nd tray of the main machine, and make several copies.
 3. Check paper skew and side-to-side registration and correct if necessary. (     p.324)
5. Attach the mylar to the top of the downstream paper guide as shown above (top view).
1. Set the auxiliary tray [A] or flexible page depressor [B] when required.
                                                                                                                265
      2. Installation
      Check each accessory against the list below to make sure that you have everything.
2
        No.                                       Item                                     Q'ty
1. Docking Bracket 1
3. Sponge Strip 1
4. Power Cord 1
5. Ring Opener 1
9. Leveling Shoes 4
266
                                                                                        Ring Binder (D519)
                                                                                                             267
      2. Installation
Installation Procedure
        • The unit must be connected to a power source that is close to the unit and easily accessible.
        • Make sure that the main machine is switched off and that its power cord is disconnected before
        1. Remove all visible tapes, cushion, two accessory boxes, and wrapping material attached to the
           outside of the unit.
        2. Remove:
             [A] Brace x1 (   x4)
             [B] Brace x1 (   x4)
               • Do not discard these braces. They must be reattached to the unit before it is moved or shipped
                 to another location.
268
                                                              Ring Binder (D519)
6. Pull the binder unit [A] out of the unit until it stops.
7. Remove the tape [B] on top of the unit.
8. Pull down the ring cartridge handle and cover [C].
9. Pull the ring cartridge out and remove the cushion [D].
                                                                                   269
      2. Installation
270
                                                                                          Ring Binder (D519)
 2. Remove the tape from each sponge strip and attach them to the right side of the unit as shown
    above.
      • The two yellow sponge strips in the illustration are provided as accessories with the main
        machine. The horizontal sponge strip is provided with the Ring Binder.
 3. After attaching all sponges, use a sharp cutter to cut the sponge on the corner at [A].
                                                                                                               271
      2. Installation
272
                                                                            Ring Binder (D519)
 1. Set the leveling shoes (x4) under the feet of the unit.
 2. Open the right front door and left front door.
 3. Place a level on the frame.
 4. Use a wrench to turn the nut at each foot until the machine is level.
                                                                                                 273
      2. Installation
4. Set the ring supply level indicator [1] behind the tabs on the side of the ring supply cartridge [2].
               • The breaker switch is at the bottom of the left rear corner near the power cord. When it is set
                 to the right, you should see a straight line (-).
        3. Connect the power cord to the finisher, then connect the other end to a power supply outlet.
        4. Use the sharp point of a pen [B] or similar tool to push in the breaker switch until it snaps to the off
           position. (You should see "0".)
        5. If the breaker does not snap to the off position:
               • Check that the power cord is correctly connected to the finisher and power supply.
               • Push the breaker switch again to see if it snaps to the off position.
               • If the breaker switch does not snap to the off position, it must be replaced.
        6. Be sure to reset the breaker switch to the on (-) position.
274
                                                                                              Ring Binder (D519)
At installation you must confirm that the paper is exiting the ring binder correctly and do the necessary
correction if required. There are two checks:
  • The paper should be centered in the paper path.
  • The paper should feed straight out of the ring binder.
                                                                                                                     2
Checking and Correcting Side-to-Side Registration
 4. During the run, each sheet of paper briefly protrudes about 5 to 10 mm before it switches back into
    the ring binder and feeds to the punch unit, as shown above.
       • There are two scales on the left side of the ring binder below the paper exit.
       • The rear scale [1] is for LT-size paper and the front scale [2] is for A4-size paper. Be sure to
         read the correct scale for the paper size in use.
 5. Check the position of the paper on the scale to determine if the paper is centered.
       • Read the rear scale for LT-size paper and the front scale for A4-size paper.
       • The scale lines are spaced 1 mm apart.
       • The edges of the paper should be at the center line and not deviate more than ±2 mm.
                                                                                                                   275
      2. Installation
[B] Leading/trailing edges offset to the rear more than 2 mm. Adjustment required.
[C] Leading/trailing edges offset to the front more than 2 mm. Adjustment required.
        6. If the edge of the paper is on the scale at the center [A], no adjustment is required.
             -or-
             If the edge of the paper is ±2 mm off the center line on the scale, adjustment is required. Do the
             procedure in the next section.
      Correcting Side-to-Side Registration: Bracket Adjustment
        1. Disconnect the ring binder from the upstream unit.
2. On the docking bracket attached to the upstream unit, loosen screws , , , and .
276
                                                                                              Ring Binder (D519)
 3. Remove bracket [A] ( x1), rotate it 90 degrees, and re-fasten the screw. Changing the position
    of this bracket aligns the oval cut-out horizontally and frees the joint bracket so it can slide side-to-
    side.
 4. Look at the scale [B].
 5. Slide the bracket to the left or right and tighten the screw.
     If the deviation from center was toward the front, slide the bracket to the rear and tighten the screw
     (1).                                                                                                             2
     -or-
     If the deviation from center was toward the rear, side the bracket to the front and tighten screw          .
 6. Tighten screws     ,     , and   .
 7. Do another test run to check the results of the adjustment.
 4. During the run, each sheet of paper exits the side of the ring binder, as shown above.
       • There are two scales on the left side of the ring binder below the paper exit.
       • The rear scale [1] is for DLT-size paper and the front scale [2] is for A3-size paper. Be sure to
         read the correct scale for the paper size in use.
 5. Check the position of the paper on the scale to determine if the paper skews as it exits.
                                                                                                                    277
      2. Installation
               • Read the rear scale for DLT-size paper and front scale for A3-size paper.
               • The scale lines are spaced 1 mm apart.
               • The paper must not deviate more than ±2 mm on the scale.
[B] Trailing edge skew to the front, total skew more than ±2 mm. Adjustment required.
[C] Trailing edge skew to the rear, total skew more than ±2 mm. Adjustment required.
      Correcting Skew
        1. Disconnect the ring binder from the upstream unit.
278
                                                                                              Ring Binder (D519)
2. Remove the spacers from the right side of the ring binder at the base ( x2).
3. On the docking bracket attached to the upstream unit, loosen the screws.
4. Insert a spacer and tighten the screws.
   If the trailing edge is skewing toward the front of the machine, insert a spacer [A] under the rear
   end of the bracket and tighten the screws.
   -or-
   If the trailing edge is skewing toward the rear of the machine, insert a spacer [B] under the front
   end of the bracket and tighten the screws.
5. To another run to check the adjustment. If skew is still present, insert another spacer.
                                                                                                                   279
      2. Installation
After Installation
               • Always grip handle Mc8 when pulling out or pushing in the binder unit.
               • Never touch any other surface of the binder unit when it is moving on its rails.
               • To avoid injury to the fingers, never push on the top of the binder unit to slide it back into the
                 finisher as shown above.
280
                                                                                         Ring Binder (D519)
• Never store paper, extra rings, manuals or any other material below the output tray. Obstacles in
  this area (shown in red in the illustration below) will interfere with the raising and lowering of the
  tray and cause an error.
                                                                                                              281
      2. Installation
      Check the quantity and condition of the accessories in the box against the following illustrations and lists.
2     High Capacity Stacker (D515)
1. Power Cord*1 1
2. Leveling Shoes 4
3. Ground Plate 1
6. Joint Bracket 1
7. Sponge Strip 1
8. Paper Guide 1
9. Screws M4x8 2
282
                                                                                 High Capacity Stacker (D515)
*1: In China, do not use this power cord provided with this unit's accessories. Contact your supervisor
and use the power cord specified for use in China.
*2: A lock is not provided.
1. Paper Tray 1
4. Screws M10x25 2
Installation
 • The unit must be connected to a power source that is close to the unit and easily accessible.
 • Make sure that the main machine is switched off and that its power cord is disconnected before
   doing the following procedure.
                                                                                                                283
      2. Installation
Shipping Tapes
1. Remove all visible tape from the front [A] and back [B].
        2. Open the front panel [A] and remove all visible tapes.
        3. Open the front door [B] and remove all visible tapes.
284
                                                                                 High Capacity Stacker (D515)
1. Remove the tape from the sponge strip [A] and attach the strip to the top right edge of the unit.
      • The sponge strip closes the gap between the High Capacity Stacker and the upstream unit to
        prevent paper or other objects from falling between the units.
 2. Fasten the paper guide [B] to the right side of the unit (   x2).
                                                                                                                285
      2. Installation
3. Attach the ground plate [A] to the bottom right edge of the unit ( x2 M3x6).
               • If the High Capacity Stacker will be docked to the left side of the main machine, more sponge
                 strips must be attached.
             Procedure 2
        1. Attach the paper guide and ground plate as described in "Procedure 1" above.
        2. Remove the tape from each sponge strip and attach them to the right side of the unit as shown
           above.
286
                                                                                  High Capacity Stacker (D515)
      • The two yellow sponge strips in the illustration are provided as accessories with the main
        machine. The horizontal sponge strip is provided with the High Capacity Stacker.
 3. After attaching all sponges, use a sharp cutter to cut the sponge on the corner at [A].
Docking 2
      • If this unit is to be installed on the left side of the Multi Folding Unit, use three M4x20 screws
        and one M4x14 screw.
      • The screw [B] (front-lower) must be "M4x14". The other three screws must be "M4x20".
        Otherwise, these screws may interfere with the upstream unit.
      • M4x20 screws are provided with the Multi Folding Unit.
 2. Open the front door.
                                                                                                                 287
      2. Installation
        4. At the front right corner, remove the screw of the lock bar [A] (   x1 M3x6). Keep this screw.
        5. Pull the lock bar toward you until it stops.
        6. Slowly push the unit [B] against the left side of the upstream unit (or main machine) so that the lock
           bar is directly and squarely under the arms of the joint bracket [C].
        7. Push the lock bar in completely so that it slides up into the notches in the arms on both ends of the
           joint bracket.
        8. Fasten the lock bar by re-attaching the screw removed in Step 4. (      x1).
288
                                                              High Capacity Stacker (D515)
                                                                                             289
      2. Installation
Lock Hasps
Height Adjustment
290
                                                                                 High Capacity Stacker (D515)
      • In China, do not use this power cord provided with this unit's accessories. Contact your
        supervisor and use the power cord specified for use in China.
 2. Set the leveling shoes and adjust the height of the unit. (       p.322)
 3. Load some B4 paper in the 2nd tray of the main machine, and make several copies.
 4. Check paper skew and side-to-side registration and correct if necessary. (     p.324)                         2
Docking: Downstream
                                                                                                                291
      2. Installation
        1. Align the holes in the brackets of the paper tray [A] with the studs on the tray base [B].
        2. Set the holes over the studs.
        3. Set the paper press lever [C] into the recessed cut-out in the paper tray.
        4. Insert the ends of the tray cart handle [D] into the handle holes. One end of the handle passes
           through the paper press lever on the paper tray.
292
                                                               High Capacity Stacker (D515)
                                                                                              293
      2. Installation
      Finishers (D512/D513)
      Accessories
      Check the quantity and condition of the accessories in the box against the following illustration and list.
2
5. Leveling Shoes 4
294
                                                                                      Finishers (D512/D513)
6. Ground Plate 1
7. Power Cord*1 1
8. Joint Bracket 1
      9. Sponge Strip                                                    1                                      2
    10. Paper Guide                                                      1
*1: In China, do not use this power cord provided with this unit's accessories. Contact your supervisor
Installation
 • The unit must be connected to a power source that is close to the unit and easily accessible.
 • Make sure that the main machine is switched off and that its power cord is disconnected before
   doing the following procedure.
 • The shipping plates prevent the staple unit from moving during transport. The plates should be kept
   and re-attached before the unit is transported to another location.
                                                                                                              295
      2. Installation
1. Remove all tapes and packing material from the external coves.
296
                                                                                     Finishers (D512/D513)
• This prevents the unit from tipping over when you pull out the staple unit.
7. Grip handle [A] and slowly pull the staple unit out until it stops.
8. Remove:
   [B] All tapes, retainers
   [C] Tag, wire, shipping plate (    x2)
                                                                                                             297
      2. Installation
      10. Remove:
             [A] Tapes, retainer
             [B] Tapes
298
                                                                                       Finishers (D512/D513)
1. Attach the ground plate [A] to the bottom right edge of the unit ( x2 M3x6).
                                                                                                               299
      2. Installation
        2. Remove the tape from each sponge strip and attach them to the right side of the unit as shown
           above.
               • The two yellow sponge strips in the illustration are provided as accessories with the main
                 machine. The horizontal sponge strip is provided with the Finisher.
        3. After attaching all sponges, use a sharp cutter to cut the sponge on the corner at [A].
300
                                                                              Finishers (D512/D513)
 1. Attach the booklet tray [A] to the notch in the left cover (no screws).
 2. Attach the shift tray [B] to the left side of the unit (   x4 M3x8).
Docking
                                                                                                      301
      2. Installation
302
                                                                                       Finishers (D512/D513)
11. Push the finisher against the side of the upstream unit.
12. Push the lock bar in completely so that it slides up into the notches in the arms on both ends of the
    joint bracket.
13. Fasten the lock bar by re-attaching the screw removed in Step 3. (      x1)
14. Remove:
     [A] Rear upper cover (Capsx2,       x5)
     [B] Rear lower cover (    x4)
                                                                                                               303
      2. Installation
Auxiliary Trays
        1. Instruct the operator about when to use these auxiliary trays, as explained below.
2
               • Before feeding glossy paper, pull out the extension [A] of the shift tray and mount the glossy
                 paper auxiliary tray [B].
               • Before feeding Z-folded paper from the Multi Folding Unit, set the Z-fold auxiliary tray [C] on
                 the shift tray.
               • Before feeding coated thin paper from the Multi Folding Unit, set the coated thin paper
                 auxiliary tray [D].
               • In China, do not use this power cord provided with this unit's accessories. Contact your
                 supervisor and use the power cord specified for use in China.
        2. Set the leveling shoes and adjust the height of the unit. (   p.322)
        3. Load some B4 paper in the 2nd tray of the main machine, and make several copies.
        4. Check paper skew and side-to-side registration and correct if necessary. (     p.324)
304
                                                                                        Finishers (D512/D513)
Accessories
Check the quantity and condition of the accessories in the box against the following illustration and list.
2. Punch Unit 1
6. Punch-out Hopper 1
7. Harness: Long 1
9. Spring 1
 RTB 109
 Notes for installing the punch unit.
                                                                                                                305
      2. Installation
Installation
        • Make sure that the main machine is switched off and that its power cord is disconnected before
          doing the following procedure.
2 Shipping Materials
      Rear Cover
                                                          PU5020 RTB 1
                                                          It may be necessary to replace a bracket at installation. See the
                                                          RTB for details.
306
                                                     Finishers (D512/D513)
                                                                             307
      2. Installation
308
                                                                           Finishers (D512/D513)
Sensor Arm
                                                                                                   309
      2. Installation
                                                                                                        D059 RTB 99
                                                                                                        Modified
        2. Attach the punch mechanism [A] to the rails of the punch unit (      x1).
               • If you are installing the punch unit for Europe [1], connect the harness [B] (   x1,     x2).
               • The punch unit for North America [2] has no punch switching motor, so this harness is not
                 required.
310
                                                                                      Finishers (D512/D513)
3. At the front, insert the punch unit [A] into the finisher and fasten it (   x4).
4. Remove the shoulder screw with red tag [B], and detach the tag and wire.
5. After removing the screw from hole        , re-attach it at hole   .
6. At the front, slide the punch-out hopper [A] into the finisher.
                                                                                                              311
      2. Installation
        7. Route the harnesses from the CIS unit [A] through the hole.
        8. Connect the harnesses at      and     (    x2).
        9. If you are installing the punch unit for Scandinavia, fasten the extra connector (not used) at   (
           x1).
312
                                                                                  Finishers (D512/D513)
Final Connection
                                                                                                          313
      2. Installation
314
                                                                                           Trimmer Unit (D520)
• The Trimmer Unit can be installed only with the Booklet Finisher (D512) (not the Finisher D513).
Accessories                                                                                                        2
Check the quantity and condition of the accessories in the box against the following illustration and list.
1. Output Tray*1 1
4. Ground Plate 1
5. Sponges 2
8. Leveling Shoes 4
9. Power Cord 1
*1: Screws (x2) for the output tray are attached to the left side of the unit.
                                                                                                                 315
      2. Installation
Installation
        • The unit must be connected to a power source that is close to the unit and easily accessible.
        • Make sure that the main machine is switched off and that its power cord is disconnected before
        1. Remove the tape on the right side to free the I/F cable [A].
        2. Remove the tape from the left side [B].
• Keep the stopper plate. It should be re-installed before transporting the unit to a new location.
316
                                                            Trimmer Unit (D520)
Output Tray
                                                                                  317
      2. Installation
               • Do not remove this sheet [C] of paper before connecting the output tray to the trimmer unit.
        7. Reattach the left lower cover and left upper cover.
      Ground Plate
2
1. Attach the ground plate [A] to the right bottom edge ( x2 M3x6).
318
                                                                           Trimmer Unit (D520)
                                                                                                 319
      2. Installation
Docking
        1. Attach:
             [A] Left joint bracket, marked "L" (    x2, M4x10)
             [B] Right joint bracket, marked "R" (    x2, M4x10)
        2. Peel the tape from the back of the sponges and attach sponges   and   .
320
                                                                                             Trimmer Unit (D520)
 4. Loosen screw       and lower the plate so that you can see the lock bar [B].
 5. Remove the lock bar screw        (   x1 M3x6). Keep this screw.
 6. Push the lock bar [B] until it is unlocked.
 7. Slowly push the unit [C] against the left side of the finisher so that the lock bar is directly and
    squarely under the arms of the joint brackets.
 8. At the rear, pull the lock bar [B] toward you so that it slides up into the notches in the arms of the
    joint brackets.
                                                                                                                     2
 9. Fasten the lock bar by re-attaching the screw removed in Step 5. (        x1).
10. Connect the unit I/F cable [D] to the finisher.
11. Connect the plug of the power cord to the power source.
 1. Set the leveling shoes and adjust the height of the unit. (    p.322)
 2. Load some B4 paper in the 2nd tray of the main machine, and make several copies.
 3. Check paper skew and side-to-side registration and correct if necessary. (         p.324)
                                                                                                                   321
      2. Installation
      Common Adjustments
      Height and Level Adjustment
        • The main machine should be installed first and adjusted to level front-to-back, and side-to-side.
        • Note the settings on the leveling gauge. Due to the length of the paper path with optional
          peripheral units installed, it is extremely important that every unit be leveled to match the front-to-
          back and side-to-side measurements of the main machine.
        • The height and level of each peripheral unit must be adjusted at installation.
        • The height and level of each unit must be adjusted before testing for the presence of skew and
          checking that side-to-side registration is correct.
               • The upper bold is spot-welded to the frame and does not move.
        2. Set a leveling shoe below the bolt.
322
                                                                                          Common Adjustments
3. Continue to turn the lower nut until it stops against the shoe.
4. Set a level on the front, rear, and side edges to determine if the unit is level.
5. Adjust the height at each corner until the unit is level.
                                                                                                               323
      2. Installation
               • Make sure that the plate at the paper exit on the left side of the main machine [A] moves freely
                 and is not bent. It must be able to move to handle thick paper.
               • Between the right side of the main machine and the LCIT, make sure that the LCIT guide plate
                 moves freely and does not interfere with the main machine guide plate.
Overview
      The paper feed path is extremely long when many peripheral units are installed. In such a long path, the
      cumulative effect of paper skew or deviation in side-to-side registration may require adjustment.
        • Skew [A] occurs when the trailing edge of the paper rotates away from the direction of paper feed.
        • If side-to-side registration shift [B] occurs, the sheet remains straight but shifts left or right away from
          center of the paper path.
• Before adjusting skew manually, be sure to enter the SP mode and set SP1206 to "2" (OFF).
324
                                                                                        Common Adjustments
Scales
 • Skew and side-to-side registration are checked with graduated scales (shown above) where paper
   exits the units.
 • The scales are provided so that you can visually check and measure the amount of skew or
   deviation in side-to-side registration.
 • A scale for detecting skew and checking side-to-side registration ("S-to-S") is provided on the
   following peripheral units.
 • Correction for both skew and side-to-side registration are possible.
                                                                                                             325
      2. Installation
      Use either the rear scale or front scale, depending on the type of paper used in your area:
        • Rear [A]: DLT SEF (LT LEF for Ring Binder)
        • Front [B]: A3 SEF (A4 LEF for Ring Binder)
      The illustrations below show where the scale for each peripheral unit is located:
326
                                                                                       Common Adjustments
• The RED lines indicate the single-piece brackets where adjustments can be done to eliminate skew
  and to correct side-to-side registration.
• The GREEN lines indicated 2-piece joint brackets where adjustment is not possible between the
  finisher and trimmer unit.
[1] LCIT
   Note: The Trimmer Unit [9] does not have the single bracket for the upstream unit that allows side-
   to-side adjustment with shims (described below).
                                                                                                            327
      2. Installation
      Here are some general rules for testing and adjusting for paper skew or a shift in side-to-side
      registration.
        1. After installation of each peripheral device, do some test prints and check for the presence of skew,
           and check that side-to-side registration is correct.
        2. When you detect a problem with skew or side-to-side registration, do the adjustment on the joint
           bracket attached to the peripheral unit upstream of the unit where the problem occurred.
2       3. Side-to-side registration is corrected by shifting the upstream joint bracket left or right. (See the next
           procedure.)
        4. Skew is eliminated by inserting spacers (shims) under the rear or front end of the joint bracket.
           These attached by screws to the peripheral units before they leave the factory.
      Do this procedure to confirm that the paper is centered in the paper path.
        1. Make sure that the I/F cable of the unit is connected to the upstream unit.
        2. Disconnect the unit to the left of the unit to be tested.
        3. Execute a run by feeding paper from Tray 2 of the host machine.
               • If you are testing the Ring Binder, execute the run by feeding paper (A4 or LT LEF) from Tray 2
                 of the host machine (punching only, no ring binding). (The Ring Binder cannot accept a larger
                 paper size.) Feed A3 SEF for other units.
        4. When each sheet exits, check the position of the paper on the scale to see if the paper is centered.
               • Read the rear scale for DLT-size paper.
               • Read the front scale for A3-size paper.
               • If you are testing the ring binder, read the rear scale for LT LEF paper and the front scale for
                 A4 LEF paper. With the Ring Binder, the paper does not exit. It will switch back and feed to
                 the punch unit.
               • The scale lines are spaced 2 mm apart.
        5. The paper must not deviate more than ±2 mm on the scale.
328
                                                                                          Common Adjustments
[B] Leading/trailing edges offset to the rear by more than 2 mm. Adjustment required.
[C] Leading/trailing edges offset to the front by more than 2 mm. Adjustment required.
     If the edge of the paper is on the scale at the center [A], no adjustment is required.
     -or-
     If the edge of the paper is ±2 mm off the center line on the scale, adjustment is required. Do the
     procedure in the next section.
Each peripheral unit for this machine has the same single-piece connection bracket shown below. This
adjustment can be done for every unit on the connection bracket attached to the upstream unit
 1. Enter the SP mode and set SP1206 to "2" (OFF).
 2. Disconnect the peripheral unit from the upstream unit.
                                                                                                               329
      2. Installation
        3. On the joint bracket attached to the upstream unit, loosen screws       ,   ,   , and   .
        4. Remove bracket [A] ( x1), rotate it 90 degrees, and re-fasten the screw. Changing the position
           of this bracket aligns the oval cut-out horizontally and frees the joint bracket so it can slide from
           side to side.
        5. Look at the scale [B].
        6. Slide the bracket to the left or right and tighten the screw.
        7. If the deviation from center was toward the front, slide the bracket to the rear and tighten screw      .
             -or-
             If the deviation from center was toward the rear, side the bracket to the front and tighten screw     .
        8. Tighten screws      ,    , and
        9. Do another test run, so that you can check the results of the adjustment.
      10. When you are finished, enter the SP mode and re-set SP1206 to "1".
330
                                                                                      Common Adjustments
[B] Trailing edge skew to the front, total skew more than ±2 mm. Adjustment required.
[C] Trailing edge skew to the rear, total skew more than ±2 mm. Adjustment required.
Correcting Skew
                                                                                                           331
      2. Installation
332
                                                                                     Common Adjustments
Finisher (D512/D513)
Inserting Spacers
 1. Loosen the screws ( x4) of the joint bracket attached to the peripheral upstream of the unit where
    the problem occurred.
                                                                                                          333
      2. Installation
334
                                                                                   GW Controller Options
GW Controller Options
Overview
Available Options                                                                                            2
The VM Card (an SD card) is the only option available for this machine.
 • The Security & Encryption SD card contains both the HDD Encryption and Data Overwrite Security
   applications. This SD card is shipped with the machine in SD card Slot 1.
                                                                                                           335
      2. Installation
2 Application Move
      “Move Exec” (SP5873-1) moves one application program from the original SD card to another SD
      card. The application program is moved from Slot 2 to Slot 1.
        1. Turn off the main power switch.
        2. Remove the SD card slot cover (      x1).
        3. Insert the original SD card with the application in Slot 2.
        4. Insert the SD card to receive the application in Slot 1.
        5. Turn on the main power switch.
        6. Enter the SP mode and do SP5873-1 “Move Exec”.
        7. Follow the messages on the operation panel to complete the procedure.
        8. Exit the SP mode.
        9. Turn off the main power switch.
      10. Remove the original SD card from Slot 2.
      11. Leave the other SD card in Slot 1.
      12. Turn on the main power switch.
      13. Check that the application program runs normally.
      14. Tell the customer to store the original SD card in a safe place.
Undo Exec
      “Undo Exec” (SP5873-2) restores an application to its original SD card. The application is moved from
      Slot 2 to Slot 1.
        1. Turn off the main power switch.
        2. Remove the SD card slot cover (      x1).
        3. Insert the SD card that currently holds the application in Slot 2.
        4. Insert the original SD card to receive the restored application in Slot 1.
        5. Turn on the main power switch.
        6. Enter the SP mode and do SP5873-2 “Undo Exec”.
        7. Follow the messages on the operation panel to complete the procedure.
336
                                                                                       GW Controller Options
The VM card application cannot be moved to another SD card. However, other applications can be
moved onto the VM card.
 1. Turn off the machine.
                                                                                                               337
      2. Installation
        6. On the operation panel, remove the bottom blank keytop [3] and replace it with the keytop
           provided [4].
        7. For NA and AA models, attach the decal [5] to the copier.
338
3. Preventive Maintenance
PM Counter Display
The PM Counter main menu and submenu allows you to review the PM counts for both units and
individual components.
All PM Parts List. Displays all PM items (all PM items, not only PM units). Lists all PM items regardless of
PM yield indicator settings.
Parts list for PM yield indicator. Displays on the items with their PM yield indicator settings set to "Yes".
                                                                                                                339
             3. Preventive Maintenance
             Clear all PM settings. Resets all PM counter settings to "0" at the same time. PM items can be reset one
             by one with the [Clear] button.
             Counter list print out. Prints the PM counter on paper.
RTB 36
Units Used for PM Counter Display
             [A]: Number buttons. Pressing a number button opens a submenu.
             [B]: Descriptions. The # mark denotes a "unit" (not individual item).
             [C]: PM yield buttons. Function is the same as the "PM yield indicator settings" button.
             [D]: Current PM counter value.
             [E]: Target PM interval. This can be changed by pressing a number button [A].
             [F]: PM counter clear button. Function is the same as the [Clear current counter] button.
             Press any number button to open the submenu for a part. In the example below, the number button
             [001] #Development Unit was pressed.
     340
                                                                                             PM Counter Display
[A]: Clear current counter. Press to reset the selected PM counter (in this example 001 #Development
Unit) to "0". You can also clear the settings by pressing the [Clear] button on the right side of the PM
Counter Main Menu ([F] in the previous section).
[B]: Change target yield. Press the change the target PM yield. To change the setting:
  • Press [Change target yield]
  • Enter the number for the new target with the 10-key pad.
  • Press [#] on the operation panel.
[C]: PM yield indicator settings. [Yes] is the default. Press [No] to remove the current item from the "Parts
list for PM yield indicator".
  • When set to "Yes", items marked with the # mark (# = a unit) will not have their individual items
    displayed automatically in the "Parts list for PM yield indicator list".
  • When set to "No", items marked with the # mark (# = a unit) only the individual components will
    appear in the list (the units will not appear).
[D]: PM counter history. This is a summary of the most recent counts
  • Latest 1. The latest PM count since the unit (or part) was replaced.
  • Latest 2. The previous PM count since the unit (or part) was replaced.
  • Latest 3. The previous but one PM count since the unit (or part) was replaced.
This list shows the PM Parts Main Menu with only items set to "Yes" displayed.
                                                                                                                  341
      3. Preventive Maintenance
3
      Note the following:
        • The # mark denotes a unit.
        • Items without the # (for example, 065 ITB) denote individual components.
        • An asterisk (*) will appear in the Exceed column [A] to show items that have exceeded their target
          PM yields.
342
                                                                               PM Tables for Main Machines
C Clean
L Lubricate
R Replace
Optics (D074/D075)
                                                                                                             343
      3. Preventive Maintenance
                                                                                                   Alcohol damp
       Guide Rail (2-level both ends)               S              600K             I/C
                                                                                                   cloth
Development
D075/M044 S 900K R
Gears S 300K C
344
                                                                                               PM Tables for Main Machines
                        TCRU qualified operators can replace these units. Service Technicians can replace the unit and
                 *1:
                        also disassemble the unit and replace individual parts.
                     The PM life of these parts is calculated by referring to the rotations of the drum. The PM Parts
                     Replacement message is displayed when the drum rotations reach the timing equal to 300K
                 *2: sheets outputs with 25 P/J, A4 LEF (LT LEF) and simplex mode. As a result, the timing of the PM
                     Parts Replacement message may be different from the PM counter (number of outputs) of the
                     drum.
                RTB 75
                Note added to bottom of PM table
                                                                                                                             345
      3. Preventive Maintenance
ITB S 1600K R
               TCRU qualified operators can replace this unit. Service Technicians can replace the unit and
        *1:
               also disassemble the unit and replace individual parts.
D075/M044 S 500K R
PTR S 300K R
346
                                                                                              PM Tables for Main Machines
                    TCRU qualified operators can replace this unit and clean paper sensors. Service Technicians
              *1:
                    can replace the unit and also disassemble the unit and replace individual parts.
                                                                                                                              3
RTB 129      Fusing Unit
This table
was
changed      Part                                         By           At         Action             Comments
Fusing Unit*1 T
                                                                                                                            347
      3. Preventive Maintenance
              TCRU qualified operator can replace these units. Service Technician can replace the unit and
        *1:
              also disassemble the unit to clean and replace individual parts.
      Filters
3
       Part                                       By              At            Action        Comments
D075/M044 S 1350K R
348
                                                                                     PM Tables for Main Machines
Registration Timing Idle Roller (x1) S, U 100K I/C Water damp cloth
                                                                                                                   349
      3. Preventive Maintenance
Inverter, Exit
350
                                                                    PM Tables for Main Machines
Duplexer
ARDF (D074/D075)
Interval Sensor
Registration Sensor
                                             S    120K     C      Blower brush
Paper Exit Sensor
Separation Sensor
                                                                                                  351
      3. Preventive Maintenance
Grip Roller
3      Transport Rollers
                                                                      Alcohol or water, dry
       Scanner Rollers (Entrance/Exit)          S     120K     C
                                                                      cloth
       Exit Rollers
352
                     PM Tables for Main Machines
SP Setting Summary
                                                   353
      3. Preventive Maintenance
      This is a quick reference table that tells you which SP codes to execute for PM part and unit
      replacements.
354
                                                                                                          PM Tables for Peripherals
                     ***K      Interval for checking, cleaning,     Example: 300K where K = 1000, or 300,000
                               replacement                          printed sheets. (Recorded in Log Counter)
                                                                        I         Inspect
                                                                                                                                        3
                                                                       C          Clean
L Lubricate
R Replace
LCIT (D516)
The PM interval is for the number of sheets that have been fed.
                 1. At 300K, display the PM Counts for the pick-up, feed, and separation rollers.
                 2. Replace if "Target" has been exceeded.
                 *
                 1     These rollers can be replaced by a TCRU trained operator for each tray.
                                                                                                                                      355
      3. Preventive Maintenance
The PM interval is for the number of sheets that have been fed.
        • At 1000K, display the PM Counts for the pick-up, feed, and separation rollers.
        • Replace if "Target" has been exceeded.
       *
       1    These rollers can be replaced by a TCRU trained operator for each tray.
       Decurler rollers (drive, idle roller                        I/C      Clean with damp (alcohol or
       Transport rollers (drive, idle roller)                      I/C      water) cloth
The PM interval is for the number of sheets that have been fed.
356
                                                                                          PM Tables for Peripherals
Drive rollers C
Idle rollers C
Separation roller R
 Pick-up roller                        R
                                                                                                                        3
 Sensors                                             C                Blower brush.
Periodically inspect and clean the parts listed in the table below.
Item Action
                                                                                                                      357
      3. Preventive Maintenance
Item Action
Switchback Unit
Binder Unit
358
                                                                                     PM Tables for Peripherals
Main
 • At 25000K, display the PM Counts for the alignment brush roller, positioning roller, and drag
   sponge roller.
 • Replace if "Target" has been exceeded.
Punch Unit
Part 20000K
Staplers
                                                                                                                 359
      3. Preventive Maintenance
Part PM Visit
360
                                                                                 Lubrication Points
Lubrication Points
Fusing Unit Main Drive Gears
                                                                                                      361
      3. Preventive Maintenance
3
       1. Use a dry cloth to remove toner and paper dust from the surface of the thermistors:
           [A] Front
           [B] Rear
       2. Rotate the races to make sure the contact surfaces of the bearings and race turn freely. If the races
          do not rotate freely, they must be replaced.
       3. Insert the heating roller at the front end of the unit.
362
                                                                                             Lubrication Points
 4. The flanges must be set so that both edges of the fusing belt rim overlap the collar of the flanges.
                                                                                                                    3
5. Re-attach the bearing races at the front [A] and rear [B].
                                                                                                                  363
      3. Preventive Maintenance
1. Use a dry cloth to remove toner and paper dust from the sensitive surface of the thermistor.
2. Use a small brush to apply FLUROTRIBO MG Grease to the pressure roller bearing races.
364
                                                                                Lubrication Points
 1. Use a small brush to apply FLUOTRIBO MG grease to the front bearing race:
    [A] Inner surface of bearing race
    [B] Set bearing race and apply to outer surface
                                                                                                     365
      3. Preventive Maintenance
       3. Use a small brush to apply FLUOTRIBO MG grease to the rear bearing race:
           [A] Inner surface of bearing race
           [B] Set rear bearing race and apply to outer surface
366
                                                                                                Cleaning Points
Cleaning Points
Overview
This section describes how to clean the rollers and sensors in the paper path with minimal disassembly.
Four units comprise the paper path.
Right Drawer Paper registration, PTR unit, 2nd half of duplex path
Left Drawer PTB, fusing unit, paper cooling unit, 1st half of duplex path
Here are some rules to follow for cleaning rollers and sensors.
Roller Cleaning
                                                                                                                  367
      3. Preventive Maintenance
       1. Turn the machine off and disconnect it from its power source.
       2. Allow the machine to cool for at least 20 minutes.
               • Make sure that the main machine is switched off and that its power cord is disconnected
                 before doing the following procedures.
368
                                                                                               Cleaning Points
                                                                                                                   3
 1. Remove the right half of Tray 1. This will allow you to see the rollers of Tray 2 and Tray 1. (   p.
    647)
 2. Clean the rollers with a dry cloth.
 3. Blower brush: 2nd paper end sensor [1] and 2nd paper feed sensor [2].
 4. Blower brush: 1st paper end sensor [3] and 1st paper feed sensor [4].
                                                                                                                 369
      3. Preventive Maintenance
       3. Blower brush:
             [1] 2nd Transport sensor
             [2] Vertical transport sensor
370
                                                              Cleaning Points
4. Dry cloth:
   [1] Lower transport drive rollers
   [2] Upper transport drive rollers
5. Turn the knob as you hold the cloth against the rollers.
6. Dry cloth:
   [1] Lower transport idle rollers
   [2] Upper transport idle rollers
   [3] 2nd Vertical plate
   [4] 1st Vertical plate
                                                                                371
      3. Preventive Maintenance
       7. Blower brush:
           [1] Bank exit sensor
           [2] Main relay sensor 1
       8. Dry cloth:
           [1] Bank exit drive rollers
           [2] Bank exit idle rollers
372
                                                                                          Cleaning Points
Right Drawer
                                                                                                            373
      3. Preventive Maintenance
       1. Lower the lever [1] and pull out the right drawer [2] until it stops.
3
2. On the right side of the drawer, lower lever [1] to release the plates [2].
       3. Hold the dry cloth against the relay drive rollers [1].
       4. At the right lower corner of the drawer, slowly rotate the roller shaft [2].
374
                                                                                           Cleaning Points
5. Disconnect main relay sensor 1 bracket [1] and turn it over so that you can see the sensor (    x1).
6. Blower brush: main relay sensor 1 [2].
                                                                                                             375
      3. Preventive Maintenance
      10. Disconnect main relay sensor 3 bracket [1] and turn it over so that you can see the main relay
          sensor ( x1).
      11. Blower brush: Main relay sensor 3 [2]
      12. Open the plate on the top right of the drawer so that you can see the LCT relay drive rollers [1] and
          LCT relay idle rollers [2].
      13. Turn knob [3].
      14. Hold a dry cloth between the plates and the rollers to clean both idle and drive rollers as they
          rotate [4].
376
                                                                                            Cleaning Points
                                                                                                                3
15. Disconnect the LCT relay sensor 1 bracket [1] and turn it over so that you can see the sensor (
    x1).
16. Blower brush: LCT relay sensor 1 [2].
17. Disconnect the LCT relay sensor 2 bracket [1] and turn it over so that you can see the sensor (
    x2).
18. Blower brush: LCT relay sensor 2 [2].
                                                                                                              377
      3. Preventive Maintenance
      19. Remove the double-feed sensor bracket [1] and turn it over so that you can see the top sensor (
          x1).
      20. Blower brush: Double-feed sensor (receptor) [2].
      21. Blower brush: Double-feed sensor (LED) [3].
      25. Disconnect the registration timing sensor bracket [1] and turn it over so that you can see the sensor.
      26. Blower brush: Registration timing sensor [2].
378
                                                    Cleaning Points
                                                                      379
      3. Preventive Maintenance
3
      30. If there is any paper dust in the tray, empty it into a waste bin.
      31. Use a dry cloth to wipe the tray clean.
      32. Disconnect the CIS bracket [1] and turn it over so that you can see the clear surface of the CIS (
          x2).
      33. Use a damp cloth and then a dry cloth to wipe the surface [2] clean.
34. While slowly turning the roller gear at the rear, clean the PTR with a dry cloth.
380
                                                                                              Cleaning Points
                                                                                                                  3
35. Disconnect the PTR unit [1] support arms (     x2).
36. Push both disconnected arms toward the center [2] until they stop.
37. Remove the PTR unit [3].
41. Disconnect the transfer timing sensor bracket [1] and turn it over so that you can see the sensor (
    x1).
                                                                                                                381
      3. Preventive Maintenance
      43. At the front right corner of the drawer, lower the duplex transport path plate (Z4) [1].
      44. Rotate the duplex transport roller knob [2].
45. Under the right drawer, clean the rollers (as you rotate the knob) and sensors.
382
                                                                                   Cleaning Points
Left Drawer
                                                                                                     383
      3. Preventive Maintenance
1. Lower handle [1] and pull out the left drawer [2].
384
                                                Cleaning Points
                                                                  385
      3. Preventive Maintenance
386
                                   Cleaning Points
                                                     387
      3. Preventive Maintenance
388
                                                      Cleaning Points
                                                                        389
      3. Preventive Maintenance
3
      25. Blower brush:
           [1] Exit relay sensor
           [2] Duplex/invert sensor
26. Use a hand-held vacuum cleaner to clean the anti-static brush near the exit rollers.
27. Release and lower the duplex transport path plate (Z4) [1].
390
                                                                  Cleaning Points
                                                                                    391
      3. Preventive Maintenance
392
4. Replacement and Adjustments
General Cautions
 • This machine has a Fiery controller (server type). The Fiery controller must be shut down before
   turning off the power supply to the main machine.
 • Always turn off the Fiery controller first on the Fiery operation panel before turning off the main
   power switch of the machine.
 • To prevent damage to the ITB, drum, or development unit when removing them or putting them
   back into the machine, never switch off the main power switch or operation power switch while the       4
   machine is operating.
Rear Boxes
Exercise caution when operating the machine with the rear boxes open, especially the cooling box:
 • This machine has many fans and ventilation ducts to expel ozone, paper dust, and hot air from
   around the PCDUs and other areas inside the machine.
 • If you service the machine and then check printing operation with the rear boxes open, dust or
   gases may adhere to the OPC drums and cause problems with image output (white block patterns
   for example).
 • Normally, process control can handle such minor problems, but if you want to recover the print
   quality as soon as possible, print several sheets with solid color images.
Drum
The organic photoconductor (OPC) drums are very sensitive to light and ammonia gas. When handling
an OPC drum:
 1. Never expose a drum to direct sunlight.
 2. Never expose a drum to direct light of more than 1,000 lux for more than a minute.
 3. Never touch a drum surface with bare hands. If the drum surface is touched or becomes dirty, wipe
    it with a dry cloth or clean it with a damp cotton ball. Wipe with a dry cloth after cleaning with
    damp cotton.
 4. Never use alcohol to clean a drum. Alcohol can dissolve the drum surface and damage it
    permanently.
 5. Store drums in a cool, dry place.
                                                                                                         393
      4. Replacement and Adjustments
       6. The photo-conductive layer of a drum is very thin and scratches easily. Always handle a drum with
          care.
       7. Never expose a drum to corrosive gases such as ammonia.
       8. Always dispose of used drums in accordance with local laws and regulations.
PCDU
       1. To prevent scratching a drum or the ITB, always lower the ITB before you remove a PCDU or pull
          out the ITB unit.
       2. The charge rollers should always be replaced together as a set.
       3. Before you push the PCDU into the machine, you must confirm:
              • Charge unit lock lever [1] is down and locked
              • Cleaning unit lever [2] is up and locked.
ITB Unit
       1. Never touch the surface of the ITB surface with bare hands.
       2. Pull the ITB unit out of the machine only when it is absolutely necessary.
       3. Always work carefully around the ITB (to avoid dropping tools, screws, etc.) when it is pulled out of
          the machine.
       4. Before installing a new ITB, clean all the rollers and the inner surface of the ITB unit with a dry cloth
          to prevent the new belt from slipping.
394
                                                                                          General Cautions
 1. When installing a new exposure glass, always make sure that the white paint mark is at the rear left
    corner.
 2. Clean the exposure glass with alcohol or glass cleaner to reduce the amount of static electricity on
    the glass surface.
 3. Use a cotton pad dampened with water or a blower brush to clean the scanner optics.
 4. Never bend or twist the exposure lamp cables.
 5. Never disassemble a lens unit. Attempting to disassemble a lens unit will throw the lens and the
    copy image out of focus.
 6. Never attempt to adjust a CCD positioning screw. Doing so will throw the CCD out of position.
                                                                                                               4
Laser Unit
1. Never open the laser unit. The laser units are replaced as units in the field.
Development
                                                                                                             395
      4. Replacement and Adjustments
Cleaning
       1. When servicing cleaning unit components, avoid nicking the edges of the cleaning blades.
       2. Never touch the edges or surfaces of a cleaning blade with bare hands.
       3. Before disassembling a cleaning unit, place a sheet of paper under it to catch stray toner or dry
          lubricant.
Fusing Unit
4      2. Make sure that the fusing lamps are positioned correctly and do not touch the inner surface of the
          rollers.
Paper Feed
      When replacing the pick-up, feed, and separation rollers in tray 1 or 2 of the main machine, trays 3, 4,
      5 of the LCIT, or tray 6 (bypass tray):
        • Use only rollers specified for use with this machine or peripheral unit.
        • When handling the new rollers, avoid touching the surfaces of the rollers.
Used Toner
       1. Check the level of the used toner in the used toner bottle at every service visit.
       2. Always dispose of used toner in accordance with local laws and regulations.
       3. Never attempt to incinerate used toner.
Fiery Controller
       1. Use the "Shut Down" button on the operation panel to turn off the Fiery controller.
       2. Never turn off the main power switch of the mainframe before shutting down the Fiery controller.
          Here is the correct shut down sequence for the Fiery and the main machine:
           On the Fiery controller operation panel:
              • Press the [Fiery] tab.
              • Press the [Restart Fiery] button.
              • Press the [Shut Down" button.
396
                                                                                         General Cautions
 • The coolant tank is located at the bottom of the cooling box on the back of the main machine.
 • The coolant tank holds the propylene glycol coolant that circulates from the tank through hoses that
   pass behind the cooling plates on the sides of the four development units.
 • Always obey local laws and regulations if you need to dispose of a tank or coolant.                        4
 • The tank must never be emptied directly into a local drainage system, river, pond, or lake.
 • Contact a professional industrial waste disposal organization and ask them to dispose of the tank.
                                                                                                            397
      4. Replacement and Adjustments
D074/D075
B6455010 SD Card
M044
B6455010 SD Card
Lubricants
398
                                                                                       Common Procedures
Common Procedures
This section describes important procedures that are referenced in other replacement and adjustment
procedures. Service technicians must be familiar with the basic procedures before servicing the machine.
       • Never turn off the main power switch when the power LED is lit or flashing.
 3. After the power LED goes off, open the left front door.
 4. Turn the main power switch off.
                                                                                                           399
      4. Replacement and Adjustments
4
       1. On the right edge of the controller box [A] and the left edge of the cooling box [B], remove the top,
          middle, and bottom screws ( x6).
400
                                                                                  Common Procedures
                                                                                                      401
      4. Replacement and Adjustments
Left Cover
       1. On the left edge of the cooling box [A], remove the top, middle, and bottom screws (   x3).
       2. Swing the cooling box open.
402
                                                                                      Common Procedures
3. Use the tip of a small screwdriver to remove the screw covers (x4) on the top of the cooling box
   [A].
4. Remove the screws where the covers were removed (       x4).
5. Remove the top of the cooling box.                                                                       4
6. Disconnect:
   [A] Left side (    x2)
   [B] Back (    x8)
   [C] Right side (    x3)
                                                                                                          403
      4. Replacement and Adjustments
       1. On the side of the main machine, disconnect the ARDF [A] on the D0704/D075 (         x1).
       2. On the right edge of the controller box [B], remove the top, middle, and bottom screws (    x3).
       3. Swing the controller box open.
404
                                                                                       Common Procedures
4. Use the tip of a small screw driver to remove the screw covers (x4) on the top of the controller box
   [A].
5. Remove the screws where the covers were removed (        x4).                                             4
6. Remove the top of the controller box.
7. Disconnect:
   [A] Right side (    x2)
   [B] Back (    x8)
   [C] Left side (    x3)
                                                                                                           405
      4. Replacement and Adjustments
Right Cover
406
                                                                                       Common Procedures
 1. Make sure that the system is off and confirm that the machine power cord is disconnected from the
    power source.
 2. Spread a drop cloth or some paper in front of the machine.
 3. Prepare a flat clean surface where you can place the fusing unit after it has been removed.
 4. Open both front doors.
                                                                                                           407
      4. Replacement and Adjustments
The rear fusing unit handle is spring loaded to keep it down and completely flat when not in use.
       1. Push the left drawer [A] slowly into the machine until it locks in place.
              • The left drawer should move smoothly into the machine.
              • Never force the left drawer into the machine if you feel any resistance.
              • If you feel resistance, stop pushing and pull the left drawer out again. Check the wire handle
                at the back of the fusing unit, and make sure that this handle is down completely.
408
                                                                                 Common Procedures
                                                                                                     409
      4. Replacement and Adjustments
       8. Remove:
4          [A] Screw on the left rail (    x1)
           [B] Screw on the right rail (    x1)
9. With one person on each side of the unit, lift it off the rails as shown above.
              • The unit is extremely heavy. Two persons are required to lift the unit off the rails (and to re-
                install it).
        • At job end or when the machine is switched off, both sides of the ITB unit are lowered and
          separated from the drums.
410
                                                                                            Common Procedures
• However, after a power failure or accidental disconnection of the power cord, or after the machine
  issues an SC code after a malfunction, both or one side of the ITB may remain up against the
  drums.
• To avoid damage to the ITB and drums, both sides of the ITB must be checked and lowered before
  the ITB unit and PCDUs can be pulled out of the unit
1. Always check the front edge of the ITB at two points [A] before you pull the ITB unit out of the
   machine.
2. If you see either white cap [B] (or both), this means the ITB lift motors have failed to lower the belt
   when the machine was powered off.
     • If you see the belt up as shown at [B], the ITB must be lowered manually before the ITB unit is
       pulled out of the machine.
3. To lower the left half of the ITB unit, turn the gear until the left side of the belt is down and you no
   longer see the left white cap.
                                                                                                                411
      4. Replacement and Adjustments
4      4. To lower the right half of the ITB unit, remove cover [A] (   x2).
       5. Turn screw [B] until the right half of the ITB is down and you no longer see the right white cap.
412
                                                      Common Procedures
                                                                          413
      4. Replacement and Adjustments
4      5. Disconnect:
           [A] Left end of ITB unit (    x1)
           [B] Right end of ITB unit (    x1)
6. Grip both handles of the ITB unit [A] and pull it out until it stops. This is the first stop position.
       1. Depress the rail release levers [B] on both sides of the ITB unit tray and pull it out until it stops. This is
          the second stop position.
              • Never leave the ITB unit out and fully extended longer than necessary.
           Re-installation
414
                                                                                         Common Procedures
The procedure for removal of the canopy cover for the D074/D075 is different from the procedure for
the M044.
 • D074/D075. The ARDF and some covers around the exposure glass on the left side of the
   machine must be removed.
 • M044. Only three plastic covers need to be removed on the left side of the machine.
In addition, the toner bank door, attention light, operation panel, and toner bank cover must be
removed for all models.
Before you can remove the canopy cover, you must remove the ARDF and some plates around the
exposure glass.
ARDF
                                                                                                             415
      4. Replacement and Adjustments
4
       1. On the right side of the machine, disconnect the ARDF [A] (   x1). (Press in at [1] to release then
          pull out [2].)
       2. Raise the ARDF [B].
416
                                                                                       Common Procedures
      • Confirm that the ARDF cable has been disconnected from the right side of the machine before
        you lift the ARDF off the machine.
 4. Grip the base of the ARDF [A] on both sides.
 5. Pull the ARDF toward you to free the shoulder screws [B] and [C] from the keyholes of the plates.
 6. Lift the ARDF off the machine and set it down.
    Around the Exposure Glass
                                                                                                           417
      4. Replacement and Adjustments
      The M044 has no ARDF or exposure glass. You need to remove only three plastic covers before you
      can remove the canopy cover.
       1. Confirm that the machine is switched off and disconnected from the power source.
           Rear Cover
       2. Use the tip of a small screwdriver to remove the three screw hole covers [A].
       3. Disconnect cover [B] and remove it (    x3).
           Center Cover
418
                                                                                         Common Procedures
                                                                                                             419
      4. Replacement and Adjustments
420
                                                                              Common Procedures
                                                                                                    4
 9. Use the tip of a small screwdriver to remove screw cover [A].
10. Remove arm cover [B] (        x2).
                                                                                                  421
      4. Replacement and Adjustments
4
      14. Pull the operation panel harness out of the hole.
      15. Lift the operation panel off the machine and set it down.
           Canopy Cover
      16. Use the tip of a small screwdriver to remove the screw covers.
      17. Remove the screws where the covers were removed (           x4).
422
                                                                         Common Procedures
22. At the rear [A], disconnect the attention light harness ( x3).
                                                                                             423
      4. Replacement and Adjustments
      27. Push the toner bottle release lever [A] of each bottle to the left. Each bottle will pop out as it is
          released.
      28. Remove each bottle.
424
                                                                               Common Procedures
                                                                                                   425
      4. Replacement and Adjustments
Removing PCDUs
        • At job end or when the machine is switched off, both sides of the ITB unit are lowered and
          separated from the drums.
        • However, after a power failure or accidental disconnection of the power cord, or after a the
          machine issues an SC code after a malfunction, both or one side of the ITB may remain up against
          the drums.
        • To avoid damage to the ITB and drums, both sides of the ITB must be checked and lowered before
          the ITB unit and PCDUs can be pulled out of the unit
426
                                                                                        Common Procedures
4. Lower the ITB release lever. (This separates the ITB from the bottoms of the drums so that the surface
   of the ITB or drum will not be scratched when a PCU is removed.)
   To Remove the Y_PCDU or M_PCDU Lock Screw
                                                                                                              4
5. Remove the PCDU lock screw.
   To Remove the C_PCDU or K_PCDU Lock Screw
6. A plate must be removed before you can remove the two PCDUs on the right.
                                                                                                            427
      4. Replacement and Adjustments
      10. Depress the PCDU lock lever [A] and pull the PCDU out slowly until it stops.
      11. Remove lock screw [B] (      x1).
      12. Lift the PCDU [C] off the rails and then lay the PCDU on the prepared surface.
428
                                                                                       Common Procedures
1. Always check the left side of the PCDU before you push it back into the machine. (This is the shield
   plate that conducts heat away from the development unit.)
2. If you see any toner on the plate, wipe it off with a clean dry cloth.
                                                                                                             4
     • To prevent toner scatter or gear damage, never apply excessive force on the PCDU when you
       push it into the machine.
3. After you push the PCDU into the machine, make sure that PCDU is locked correctly.
• When the PCDU is locked correctly, the top of the lock lever is straight as shown above.
                                                                                                           429
      4. Replacement and Adjustments
4
              • If the PCDU is not locked correctly, the top of the lock lever is slanted slightly down to the left
                as shown above.
       4. If the PCDU lock lever is not locked correctly, pull the PCDU out about 30 mm (1.5 in.) and push it
          in again so the top of the lock lever is level.
       1. Make sure that the system is off and confirm that the machine power cord is disconnected from the
          power source.
       2. Spread a drop cloth or some paper in front of the machine.
       3. Open both front doors.
430
                                                                                           Common Procedures
                                                                                                                 4
5. Remove the two screws and cover [A].
6. Raise both levers [B].
7. Remove screw [C].
8. There is a tab release on the left side of the ITB cleaning unit. Pull the cleaning unit [A] about half
   way out.
9. Press tab release [B] to the right.
                                                                                                               431
      4. Replacement and Adjustments
4
      Removing the PTR Unit
       1. Make sure that the system is off and confirm that the machine power cord is disconnected from the
          power source.
       2. Spread a drop cloth or some paper in front of the machine.
       3. Open both front doors.
5. Lower lever [A] and pull out the right drawer [B] completely until it stops.
432
                                                                                       Common Procedures
9. Rotate the unit toward you to disconnect it from the shaft below and remove it.
Preparation
 1. Make sure that the system is off and confirm that the machine power cord is disconnected from the
    power source.
 2. Spread a drop cloth or some paper in front of the machine.
 3. Prepare a flat clean surface where you can place the fusing unit after it has been removed.
 4. Open both front doors.
                                                                                                           433
      4. Replacement and Adjustments
434
                                                                                      Common Procedures
 1. Position the fusing unit so that the fusing cleaning unit [A] is facing you.
 2. Remove screw [B].
                                                                                                          435
      4. Replacement and Adjustments
       5. Push the unit [A] slightly to the left to disconnect the shafts on the right, then pull it out of the fusing
          unit.
Cover Removal
The fusing unit covers must be removed to service thermistors and sensors in the fusing unit
436
                                                                                   Common Procedures
                                                                                                         4
1. Remove the fusing unit from the machine and place it on a flat clean surface.
2. Remove:
   [A] Separation unit cover (    x1,   x1)
   [B] Top cover (   x1,    x2)
                                                                                                       437
      4. Replacement and Adjustments
       3. Remove:
           [A] Rear harness cover (           x1)
           [B] Rear cover (      x3)
438
                                             Common Procedures
                                                                 439
      4. Replacement and Adjustments
        • The left drawer is heavy. Two people are required for this procedure.
       1. Open the front doors.
       2. Pull the left drawer out until it stops.
       3. Remove the fusing unit (           p.433)
440
                                                                                           Common Procedures
 5. With one person on the left side and one on the right as shown, lift the left drawer off its rails and       4
    set it on a flat surface.
                                                                                                               441
      4. Replacement and Adjustments
4
       3. Remove cover [1] (           x2).
442
                                                         Common Procedures
                                                                             443
      4. Replacement and Adjustments
444
                                                                                           Common Procedures
1. The vertical transport unit is located at the lower right corner of the main machine.
2. Open the right door.
3. If the LCIT is connected, disconnect it and pull it away from the machine.
4. Remove the right cover of the main machine (      x7).
5. Open Tray 1 and remove the right tandem tray (       x2).
6. Open the right drawer.
7. Remove:
   [1] Knob (    x1)
   [2] Lever (   x1)
                                                                                                               445
      4. Replacement and Adjustments
11. Where you removed the cover in the previous step, remove the drive gear bracket [A] ( x2).
446
                                        Common Procedures
                                                              4
12. Remove the funnel holder (   x1).
                                                            447
      4. Replacement and Adjustments
14. On the right side of the machine, remove the lower cover [2] ( x7, x1).
4
      15. Pull the lower cover to the side. You do not need to disconnect the harness.
16. Disconnect the top bracket [1] of the vertical transport unit. ( x3)
448
                                                                                     Common Procedures
18. Remove the rear bracket top screw [1] and bottom screw [2] ( x2). These screws are difficult to
    see but they are at the same height as the front bracket screws.
                                                                                                         449
      4. Replacement and Adjustments
4
      19. Disconnect the unit (        x2).
      20. Pull out the right drawer until it stops.
      21. Slide the unit slightly to the right and remove it.
           Re-installation
       1. Make sure that the right drawer is open.
450
                                                                                             Common Procedures
                                                                                                                   4
2. Hang the top bracket of the vertical transport unit [1] on the machine frame.
3. Hold the unit level and insert the front guide pin [1] into the hole in the main frame [2].
     • There are two of these pins, one at the front (shown above) and one at the rear.
     • Check the top bracket and make sure that the front and rear ends of the bracket are flat
       against the frame.
     • If the rear end of the bracket is not flat, the rear pin is not inserted correctly.
     • Repeat the procedure and hold the unit as level as possible when you insert the front pin.
                                                                                                                 451
      4. Replacement and Adjustments
      Operation Panel
      Changing the Operation Panel Position
There are four possible ways to configure the operation panel when it is installed.
Config. Description
                          Standard. The support arm is perpendicular to the right side of the machine and the
              1           operation panel is recessed from the front of the machine. This procedure is
                          described in the Installation section.
                          Standard Diagonal. The support arm is set at an angle so that the operation panel is
              2
                          flush with the front of the machine. Described in this section.
                          Easy Access (Sitting Position). This is the same as Configuration 3 but the operation
                          panel is removed and re-hung on lower hooks so it is lower. This allows access to the
              4
                          operation panel from a sitting position. This procedure is described in the Installation
                          section.
• The installation procedure describes how to install the operation panel with Configuration 1 or 4.
452
                                                                                           Operation Panel
• Refer to this section if you need to remove the operation panel and re-install it with Configuration 2
  or 3.
                                                                                                             453
      4. Replacement and Adjustments
4
       5. Lift the base off the shoulder screws and set it a short distance from the hole, as shown.
              • The harness is connected below. Pull the support arm away only a very short distance.
       6. Remove shoulder screw [A] and re-fasten it at the lower hole (      x1).
       7. Remove shoulder screw [B] and re-fasten it at the upper hole (      x1).
           The screws should now be diagonally opposite one another as shown above.
       8. Set the base of the support arm [A] onto the shoulder screws.
       9. Make sure the base is flat against the top of the machine.
      10. Push the support arm to the right to lock the base onto the shoulder screws. You can see the three
          holes of the base aligned with the holes below.
      11. Re-attach the base screws [B] (    x3).
454
                                                                                           Operation Panel
12. This completes the adjustment for Configuration 2. Re-attach the cover.
    -or-
    Do the next procedure if you want to extend the arm for Configuration 3.
    To Extend the Support Arm
1. Remove the screws on top of the support arm [A] ( x4). Keep these screws .
 2. At the bottom of the base [A], open the clamp and pull a short length of the harness out of the hole
    to create some slack in the harness ( x1).
 3. Slowly push the support arm [B] to the left to extend it.
                                                                                                             455
      4. Replacement and Adjustments
       4. Push the arm [A] to the left until the holes on the top of the arm are aligned with the four holes
4         below.
       5. Re-attach the screws you removed in Step 1 (       x4).
       6. Push the harness [B] into the hole, and then clamp it (    x1).
456
                                                                      Operation Panel
3. Disconnect and remove the OPU ( x3, FFC Thin x1, x5)
                                                                                        457
      4. Replacement and Adjustments
4
       5. Disconnect and remove the sub keys PCB [A] (   x1,   x2)
           Main Keys PCB
458
                                                                                         Operation Panel
     • When you re-attach the PCB cover [A], fasten the screws as shown (        x10).
     • Do not fasten screws at      and     . These holes are for rear cover screws.
                                                                                                           459
      4. Replacement and Adjustments
        • Do not use items [2] to [9] on the Self-Diagnostic Menu. These items are for design use only.
       1. Press [Reset], press [1] [9] [9] [3], and then press [Clear] 5 times to open the Self-Diagnostics
          menu.
4
       2. On the touch screen press "Touch Screen Adjust" (or press "1").
       3. Use a pointed (not sharp) tool to press the upper left mark     .
460
                                                                    ARDF
ARDF
ARDF Covers
2. Remove the screws on the top edge of the front cover ( x2).
                                                                           461
      4. Replacement and Adjustments
3. Press down on the right end of the cover to release the tab and remove the cover.
       4. Remove screw [1] on the top edge of the rear cover (       x1).
       5. Remove screw [2] on the back of the rear cover (    x1).
462
                                                                            ARDF
                                                                                   463
      4. Replacement and Adjustments
       1. Remove
              • Original feed unit (         p.463)
              • [A] E-ring (      x1)
              • [B] Cover
              • [C] Slide out (        x2)
              • At re-assembly, make sure that the tab   on the front guide plate is above the pick-up roller
                unit.
2. Slowly remove:
464
                                                                         ARDF
                                                                                  4
 3. Remove the ARDF pickup roller [A].
 1. Remove:
      • Front cover (      p.461)
      • Original feed unit (      p.463)
 2. Remove the pivot screw [A] (        x1)
 3. Raise the bottom plate [B].
 4. Remove the bottom plate position sensor [C] (         x1,     x3).
                                                                                465
      4. Replacement and Adjustments
       3. Remove
           [A] Width sensor assembly (       x2)
           [B] Original width sensors (      x5)
466
                                                          ARDF
                                                                 467
      4. Replacement and Adjustments
Cover Open, Original Set, Bottom Plate, Pickup Roller HP, Feed-Out Sensors
468
                                                    ARDF
                                                             4
 3. Disconnect and remove
    [A] Original set sensor (     x1,     x1)
    [B] Upper inverter sensor (     x1,       x1)
    [C] Feed cover sensor (       x1)
    [D] Pickup roller HP sensor (       x1)
    [E] Bottom plate position sensor (        x1)
                                                           469
      4. Replacement and Adjustments
       1. Remove
              • Front and rear covers, feed cover (    p.461)
              • Original feed unit (     p.463)
       2. Rotate the inverter guide [A] 180 degrees.
       3. Remove the original guide plate [B] (   x4).
       4. Remove
           [A] Assembly (       x1)
470
                                                ARDF
 5. Remove:
    [A] Assembly (    x1)
    [B] Original exit sensor (   x1)
                                                       471
      4. Replacement and Adjustments
       3. Remove:
           [A] Separation roller cover. Use the tip of a small flathead screwdriver.
           [B] Separation roller (     x 1)
           [C] Torque limiter
472
                                                                                                   ARDF
• At re-installation, attach the timing belt as shown then insert the pin screw [D].
                                                                                                          473
      4. Replacement and Adjustments
       5. Grip the roller in the center [E] then squeeze the belt to bring the rollers together.
       6. While squeezing the belt and rollers together in the center, tighten screws [C] and [D]. This
          compresses the spring and releases tension on the belt.
              • To avoid stripping the threads of the screws, do not apply excessive force to these screws!
       7. Release the belt.
       8. Make sure that the belt is loose and that the rollers do not move.
       9. Repeat Steps 5 and 6 if the rollers expand and tighten the belt.
474
                                                                                                         ARDF
19. Make sure that studs on the underside of the belt [H] are aligned with the grooves of the Teflon               4
    rollers on each end of the shaft below.
      • The special tool [B] is attached to the front side plate. It is used to adjust the tension on the belt
        on both ends of the shaft.
                                                                                                                 475
      4. Replacement and Adjustments
4
       3. Fit the special tool onto the front [A].
       4. Slowly loosen the front lock screw [1] until you see the tip of the shaft (   aligned with the hole   ,
          then tighten the screw.
              • To avoid stripping the threads of the screws, do not apply excessive force to these screws!
       5. Remove the special tool and fit it onto the rear [B].
       6. If the Teflon sleeve has been reattached at [2], remove it. Do not reattach the sleeve until after
          adjusting the belt tension. (The special tool does not fit over the rear end with the Teflon sleeve
          attached.)
       7. Slowly loosen the rear lock screw [3] until you see the tip of the shaft (    aligned with the hole
          then tighten the screw.
       8. Re-install the Teflon sleeve.
       9. Re-install the front and rear plastic cover.
      10. Reinstall the transport belt assembly in the ARDF.
476
                                                                                                     ARDF
                                                                                                              4
 1. With its white side down, set the cover [A] on the exposure glass.
 2. Make sure the upper left corner is aligned with the arrow at the corner of the exposure glass.
 3. Close the ARDF [B] on top of the cover.
                                                                                                            477
      4. Replacement and Adjustments
478
                                                                                                            ARDF
      • Re-installation is easier if you first set the spring tension with the screws and then fasten the
        motor bracket with screws.
                                                                                                                     4
                                                                                                                   479
      4. Replacement and Adjustments
      Scanner Unit
      Exposure Glass
480
                                                                                              Scanner Unit
 3. Carefully slide the right rear corner out of the groove at [1] and then remove the exposure glass.         4
Right, Left Plate Covers
Remove these covers to allow easier access to the plates of the scanner unit below.
                                                                                                             481
      4. Replacement and Adjustments
482
                                                                                             Scanner Unit
                                                                                                              4
 1. Before you remove the lens block, note the settings of the following SP codes that are used for ADF
    density adjustments for R, G, B.
      • SP4609-2
      • SP4610-2
      • SP4611-2
 2. Remove the exposure glass. (     p.480)
    [A] Lens cover (   x9)
    [B] Lens block (   x4,    x4)
 3. Remove the lens block carefully to avoid damaging the attached PCB.
 4. Do not touch the paint-locked screws on the lens block.
    [A] Original width sensor (     x1,   x1)
    [B] Original length sensors x2 (No screws,     x1 each)
 5. After replacing the lens block, do the following SP codes.
                                                                                                            483
      4. Replacement and Adjustments
       6. After lens block replacement, do some copy samples with the ADF. Check these points:
              • Do the copies have background?
              • Is the copy output of the ADF and platen mode different?
           If these problems occur, restore the following SP codes to their previous settings (noted in Step 1),
           or adjust these SP codes until the background is acceptable.
              • SP4609-2
              • SP4610-2
              • SP4611-2
4
      Exposure Lamp
              • Never touch the surface of the exposure lamp with bare fingers.
              • Work carefully to avoid damaging the relay plugs attached to the rear ends of the lamp.
484
                                                                                               Scanner Unit
Scanner Motor
                                                                                                                4
 1. Do the first two procedures in this section to remove the exposure glass and right and left covers.
 2. Remove:
    [A] Bracket (      x4)
    [B] Lens cover (     x9)
    [D] Right lens cover (     x5)
 3. Remove the scanner motor assembly [A] (       x1,     x2,    x1,     x3).
 4. Remove the scanner motor (       x2).
                                                                                                              485
      4. Replacement and Adjustments
Scanner HP Sensor
       1. Remove:
              • ADF
486
                                                              Scanner Unit
      • Exposure glass
      • Covers
      • Right stay, rear stay
      • Lens cover
 2. Remove the scanner interface board [A] (x8, x4).
Scanner Wire
                                                                             487
      4. Replacement and Adjustments
4
       1. Remove covers and exposure glass. (     p.480)
488
                                                                  Scanner Unit
                                                                                   4
 4. Remove the motor (       x2,      x1).
                                                                                 489
      4. Replacement and Adjustments
       4. Disconnect the right rear corner hinge [A] of the scanner unit (     x2).
       5. Open the clamps and free large harness [B] (       x2).
       6. At the left rear corner, disconnect the scanner heater [A] (     x1,    x1).
       7. Disconnect ground wire [B] (      x1).
       8. At the front of the machine, slowly push the scanner unit off the left hinge [A], then rotate the right
          side of the unit [B] slightly counter-clockwise and set it down.
       9. Make sure that the rubber grommet [C] does not come off its shaft and fall down into the machine.
              • If the rubber grommet comes off the shaft as shown above, remove it and re-attach it to the
                shaft of the scanner unit.
490
                                                                                              Scanner Unit
                                                                                                               4
10. At the rear, disconnect the right end of the lamp regulator board bracket (   x1,   x1,    x2).
13. Disconnect the left end of the lamp regulator board bracket ( x2).
                                                                                                             491
      4. Replacement and Adjustments
14. Remove the lamp regulator board bracket with the board and fan attached.
492
                                                                                                  Scanner Unit
 1. Place the bead [A] on the middle of the wire on the pulley openings.
 2. Wind the ball end of the wire [B] 4 times.
 3. Wind the other end of the wire [C] 5 times.
 4. Attach tape [D] across the pulley to temporarily hold the wires in place.
 5. Position the 1st scanner [A] so that its holes are aligned, and insert the positioning pins [B] (x4).
 6. Position the 2nd scanner [C] so that its holes are aligned, and insert the positioning pins [D].
 7. Attach the lock bracket [E] to fasten the wire to the 1st scanner.
 8. Tighten the screw of tension bracket.
                                                                                                                 493
      4. Replacement and Adjustments
494
                                                                                                                Laser Unit
            Laser Unit
            Laser Units
RTB 73
Additional procedure before replacing the laser unit
            Before You Begin
              • Turn off the main power switch and unplug the machine before performing any procedure in this
                section. Laser beams can seriously damage the eyes and cause permanent blindness.
                                                                                                                               4
              • An accidental static discharge could damage the laser diode board attached to the lens block unit.
              • Touch a metal surface to discharge any static electricity from your hands.
              • The polygon motors rotate at extremely high speed and continue to rotate after the machine has
                been turned off.
              • The scanner unit of the D074/D075 is very heavy and needs to be propped up with a support rod
                during servicing. Never remove the support rod during servicing.
              1. Confirm that the machine is switched off and disconnected from the power source.
              2. If the LCIT is installed, disconnect it and pull it away from the right side of the machine.
                 Attention Light
                                                                                                                             495
      4. Replacement and Adjustments
ARDF
496
                                                                                            Laser Unit
                                                                                                           4
5. Raise the ARDF.
6. Remove the base screws (       x2).
7. Grip the ARDF from behind, and pull it toward you to disengage the base plates from the shoulder
   screws on the left and right.
                                                                                                         497
      4. Replacement and Adjustments
4
      10. Remove the right cover plate (   x1).
498
                                                               Laser Unit
12. Remove:
    [A] ARDF base plate (      x4)                                            4
    [B] ARDF base plate (      x4)
    [C] Shield plate (   x4)
                                                                            499
      4. Replacement and Adjustments
20. Pull the arm off its base and pull the harness up through the plate.
500
                                                                                             Laser Unit
                                                                                                            4
22. Remove the four screw covers from the top of the canopy, and then remove the screws (   x4).
23. On the right side of the machine, remove the canopy side screws ( x2).
                                                                                                          501
      4. Replacement and Adjustments
      26. At the left rear corner of the canopy [A], remove the screw (   x1).
      27. Remove the toner bank canopy [B].
           Raising the Scanner Unit
502
                                                                               Laser Unit
29. Make sure both ARDF base plates have been removed (           x4 ea.).
30. At the front of the machine, disconnect the scanner unit at [B] (   x1).
31. Disconnect the scanner unit at [C] and [D] (    x2).
                                                                                            503
      4. Replacement and Adjustments
32. At the back of the machine, behind the scanner unit, remove the scanner unit support arm.
504
                                                                                            Laser Unit
                                                                                                           4
38. At the rear, disconnect the YM laser unit (     x6).
39. Remove the YM laser unit screws (      x4).
40. Grip the chain handles on either side, and lift the YM laser unit out of the machine.
 1. Confirm that the machine is switched off and disconnected from the power source.
     Rear Cover
 2. Use the tip of a small screwdriver to remove the three screw hole covers [A].
 3. Disconnect cover [B] and remove it (     x3).
     Center Cover
                                                                                                         505
      4. Replacement and Adjustments
506
                                                                                    Laser Unit
7. At the rear [A], disconnect the three metal cover plates on the right (   x3).
                                                                                                   4
                                                                                                 507
      4. Replacement and Adjustments
       1. Confirm that the machine is switched off and disconnected from the power source.
       2. Do the following:
           D074/D075
              • If you are removing the right laser unit from the D074/D075, do the procedure for D074/
                D075 YM Laser Unit removal as far as raising the scanner unit. (Raising the scanner unit is not
                required.)
           M044
              • If you are removing the right laser unit from the M044, do the procedure for M044 YM Laser
                Unit Removal as far as removing the three plastic covers. (The three metal covers do not need
                to be removed.)
           Toner Bank Door
508
                                                                       Laser Unit
                                                                                    509
      4. Replacement and Adjustments
8. Push each lever to unlock each toner bottle and remove all the toner bottles.
510
                                                                                Laser Unit
                                                                                               4
 9. At the front [A], disconnect the toner bottle cradles (   x4).
10. At the rear [B], disconnect the toner bottle cradles (    x4).
                                                                                             511
      4. Replacement and Adjustments
512
                                                                                                   Laser Unit
                                                                                                                  4
15. Grip the chain handles on either side, and lift the CK laser unit out of the machine.
 1. There are two mylars attached to each laser unit. After you re-install a laser unit, confirm that both
    these mylars are visible and pointing up at the bottom of the laser unit..
                                                                                                                513
      4. Replacement and Adjustments
4
       2. When you re-connect a laser unit, confirm that the rear cables are connected correctly. The gray
          cable [1] must be connected on the left, and the red cable [2] must be connected on the right.
              • The cable connectors have identical shapes. Do not reverse them when you re-connect a laser
                unit.
              • This rule applies to both laser units (gray on the left, red on the right).
      The illustration on the right shows how reversing the connection of the rear cables can adversely affect
      image reproduction.
      After the laser unit is replaced, two SP codes must be executed: SP2108-1 for the CK LD unit and
      SP2108-2 for the YM LD unit. These SP codes set the operation parameters for the laser unit (main scan
      registration, main scan magnification, shading, and bow skew adjustment).
       1. Enter the SP mode.
       2. Execute the SP codes in the table below.
514
                                                                                                            Laser Unit
No. Name
                                                                                                RTB 86
            • SP codes are written on an A5-size sheet of paper provided with the laser unit. No A5 sheet with the laser unit.
RTB 73
Additional procedure after replacing the laser unit
                                                                                                                         515
      4. Replacement and Adjustments
516
                                                                                           Toner Supply
Toner Supply
Toner Bottle Port Cleaning
 3. At the bottom edge of each toner bottle cradle, push back the spring-loaded nozzle cover to
    expose the plunger.
 4. Use a vacuum cleaner to pull away loose toner.
• To avoid toner scattering, never use a blower brush to clean these areas.
                                                                                                          517
      4. Replacement and Adjustments
4
        • You will need a large damp cloth and a clamp when you disconnect the toner hose from the toner
          sub hopper.
        • Spread some clean paper on a flat surface where you can set the PCDU after it has been removed.
        • Spread some paper on a flat surface to catch scattered toner.
           Covers
       1. Confirm that the machine is switched off and disconnected from the power source.
           D074/D075
518
                                                                                   Toner Supply
1. Use the tip of a small screwdriver to remove the three screw hole covers [A].
2. Disconnect cover [B] and remove it (    x3).                                                     4
   D074/D075/M044 Continued
1. Disconnect front cover [A] and remove it (     x3).
                                                                                                  519
      4. Replacement and Adjustments
520
                                                                                          Toner Supply
4. Lift the cover up [A] and then pull it toward you [B] to remove it.
   PCDU
     • There is a toner supply unit above each PCDU. To work on a toner supply unit, the PCDU
       below must be removed.
1. Depress the PCDU lock lever [A] and pull the PCDU out slowly until it stops.
2. Remove lock screw [B] (     x1).
3. Lift the PCDU [C] off the rails, and then lay the PCDU on the prepared surface.
                                                                                                         521
      4. Replacement and Adjustments
       1. At the upper left corner of the toner supply unit, disconnect the unit from the toner supply motor
          drive shaft:
           [A] Snap ring (      x1)
           [B] Bushing (      x1)
522
                                                                                             Toner Supply
                                                                                                              4
5. Slowly and very carefully tap the open mouth of the tube [A] until toner stops flowing.
6. Re-attach the clip [B] to close the mouth of the hose.
                                                                                                            523
      4. Replacement and Adjustments
9. Lift the unit [B] off its hooks and remove it.
      10. Set the toner supply unit on some paper or waste cloth.
      11. Tap the nozzle of the sub hopper nozzle until no more toner comes out.
              • Before servicing the unit, taping or plugging the nozzle is recommended to prevent toner
                scattering from the open nozzle.
           Re-installation
524
                                             Toner Supply
                                                            525
      4. Replacement and Adjustments
4
        • Make sure that the lock arm [A] of the clutch engages the pawl.
        • On the other side of the unit, you can look through the cut-out [B] to confirm that the lock arm and
          pawl are engaged.
526
                                                                                              Toner Supply
                                                                                                               4
 5. Remove the toner pump clutch.
    Re-installation
 • Make sure that the lock arm [A] of the clutch engages the pawl.
 • On the other side of the unit, you can look through the cut-out [B] to confirm that the lock arm and
   pawl are engaged.
                                                                                                             527
      4. Replacement and Adjustments
RFID Boards
1. Remove the canopy cover and toner bank cover plate. ( p.415)
RFID CPU
1. Remove: ( p.415)
528
                                                                                     Toner Supply
     • Canopy cover
     • Toner bank cover plate
     • Toner bottles and toner bottle cradles
The RFID CPU is behind the plate on the right side of the toner bank faceplate.
2. From the rear [A], disconnect the toner bottle frame (   x1,    x5).
3. Remove the frame [B].
                                                                                                    529
      4. Replacement and Adjustments
4
       4. Disconnect leaf springs [A] and [B].
       1. Remove: (       p.415)
              • Canopy cover
              • Toner bank cover plate
530
                                                                     Toner Supply
2. Remove the toner bottle cradle [A] for the motor to be removed. 4
                                                                                    531
      4. Replacement and Adjustments
       6. Rotate the motor mount [A] toward you and remove it.
       7. Set the motor mount upright on a flat surface.
       8. Release harness [B] (        x2).
532
                                              Toner Supply
                                                               4
 9. Disconnect:
    [A] Rear end of shaft (    x1,      x1)
    [B] Front end of shaft (   x1,      x1)
                                                             533
      4. Replacement and Adjustments
4
      12. Remove the toner bottle motor.
      The toner supply motor is on the left front corner of the machine. To access this motor, you must remove:
        • Left top cover.
        • Left cover.
           Toner Supply Motor
534
                                                                          Toner Supply
3. Outside the front left corner, disconnect the harnesses [A] (   x2).
4. Disconnect the motor [B] (     x4).
                                                                                         535
      4. Replacement and Adjustments
       1. The used toner bottle is located at the lower left corner of the main machine behind the left door.
          Just pull it out by its handle.
2. The cap of the used toner bottle has a reverse thread. Turn it clockwise to remove it.
536
                                                                                       Used Toner Collection
                                                                                                                 4
 3. After emptying the used toner bottle, check the auger inside the bottle and make sure that there are
    no clumps of used toner sticking to the auger.
 4. If you see any clumping on the auger, gently tab the sides of the bottle to shake them loose, then
    empty the bottle again.
Transport Motor
                                                                                                               537
      4. Replacement and Adjustments
538
                                               Used Toner Collection
                                                                       539
      4. Replacement and Adjustments
4
       1. Remove the used toner bottle at the front of the machine.
       2. Remove the AC drive board [1]. (       p.814)
       3. Open the two large clamps [1] and take out the harness, so that you can see the screw (     x2).
       4. Remove the screw [2] (       x1). You will need a short screwdriver to remove this screw.
540
                                                Used Toner Collection
                                                                          4
5. Disconnect the motor [1] (     x2,    x2).
6. Disconnect the plate [2] (     x2).
7. Remove the plate [3].
                                                                        541
      4. Replacement and Adjustments
4
      Used Toner Bottle Sensors, Bottle Set Switch
       2. At the rear, open the controller box and the cooling box. (   p.400)
       3. Remove the AC drive board [1]. (     p.814)
542
                                                                                         Used Toner Collection
4. Disconnect the toner bottle motor [1] (       x1,     x1). You do not need to remove the motor.
5. Disconnect connector [2] (      x1).
6. Open clamp [3] and pull away the harnesses (           x1).
                                                                                                                 543
      4. Replacement and Adjustments
4      9. Inside the used toner bottle well, unclamp the left drawer set sensor harness [1] (   x3).
      10. At the rear, slowly pull the disconnected harness [2] out of the machine.
11. Remove the rear plate [1] with the motor attached ( x3).
544
                                                                                        Used Toner Collection
 1. Use a pair of needle-nose pliers to pinch and release the base of the switch [1].
 2. Push the switch [2] out and disconnect it (   x1).
     Near Full, Full Sensors
                                                                                                                545
      4. Replacement and Adjustments
       1. Pinch the two prongs at the base of the bottle full sensor [1] (or the bottle near-full sensor [2]) to
          release and remove it.
       2. Disconnect the sensor (       x1).
           Toner Bottle Motor Sensor
546
                                                                                 Photoconductor Development Unit (PCDU)
RTB 80
           Photoconductor Development Unit (PCDU)
Notes on handling the PCDU
PCDU Replacement
2. Raise the drum bracket [1], and dust the exposed surface of the drum with the resin pad.
• Do not apply powder near the development unit entrance seal [3].
                                                                                                                          547
      4. Replacement and Adjustments
4      3. Rotate the drum slowly until the applied powder is no longer visible.
       4. The machine should be OFF.
       5. Open both front doors.
       6. Turn the main power switch ON.
       7. Enter the SP mode.
       8. Reset the counter for the replaced unit or unit part.
       9. Install the developer.
      10. Execute the SP code to fill the PCDU with the new developer.
Black SP3024-001(K)
548
                                                                          Photoconductor Development Unit (PCDU)
CMY development units replaced. 3030-02 (CMY) Color TD sensors only (CMY)
SP What It Does
 1. Always check the left side of the PCDU before you push it back into the machine. (This is the shield
    plate that conducts heat away from the development unit.)
 2. If you see any toner on the plate, wipe it off with a clean dry cloth.
      • To prevent toner scatter or gear damage, never apply excessive force on the PCDU when you
        push it into the machine.
 3. After you push the PCDU into the machine, make sure that PCDU is locked correctly.
                                                                                                                   549
      4. Replacement and Adjustments
4
              • When the PCDU is locked correctly, the top of the lock lever is straight as shown above.
              • If the PCDU is not locked correctly, the top of the lock lever is slanted slightly down to the left
                as shown above.
       4. If the PCDU lock lever is not locked correctly, pull the PCDU out about 30 mm (1.5 in.) and push it
          in again so the top of the lock lever is level.
Vent Filter
550
                                                                          Photoconductor Development Unit (PCDU)
                                                                                                                     4
Drum Charge Unit
 3. Press the drum charge unit lock lever to the rear [1] to unlock it and then raise it [2].
 4. Lift the front end of the charge unit [3] and remove it.
 5. Lay the charge unit on a clean surface with the roller side up.
                                                                                                                   551
      4. Replacement and Adjustments
SP What It Does
4
      Drum Cleaning Unit
552
                                                                                      Photoconductor Development Unit (PCDU)
RTB 71
                                                                                                                                 4
Lubricate the drum cleaning blade after installing a new drum cleaning unit.
              6. Roll the cleaning unit toward you [1] and lift it straight up [2].
RTB 101
Notes on re-installing the drum cleaning unit
Drum Replacement
Drum Removal
5. Grip both ends of the drum wing and lift the drum out.
                                                                                                                               553
      4. Replacement and Adjustments
6. Lay the drum on a flat clean surface and cover it with a piece of clean paper.
1. Stand the new drum on its end with the drive gear [1] up.
              • Always hold the drum steady by gripping it at the drum gear [1]. Never touch the surface of
                the drum.
554
                                                                     Photoconductor Development Unit (PCDU)
                                                                                                                4
2. While holding the frame [1] steady, depress the drum [2] slightly and separate it from the frame.
                                                                                                              555
      4. Replacement and Adjustments
       4. While holding the drum upright by the drive gear [1], use the resin pad [2] to dust the drum lightly.
       5. Turn the drum as you dust it to make sure that the entire surface is covered.
556
                                                                      Photoconductor Development Unit (PCDU)
7. While pressing down slightly on the drive-gear end of the drum [1], set the end of the frame [2]
   over the end of the drum.
8. Inspect the surface of the drum and make sure that there are no scratches, dirt, etc. on the surface
   of the drum.
                                                                                                               557
      4. Replacement and Adjustments
SP What It Does
558
                                                                  Photoconductor Development Unit (PCDU)
             Replacing Developer
RTB 102
Revised developer removal procedure
                                                                                                           559
      4. Replacement and Adjustments
560
                                                                       Photoconductor Development Unit (PCDU)
                                                                                                                   4
13. Lay the development unit flat.
14. Rotate the development roller [A] (counter-clockwise) to loosen the developer inside the sleeve.
15. Once again, hold the development unit [B] on end over the paper with the open port down, and
    dump the developer until you see what resembles curls of smoke.
                                                        RTB 98
16. Rotate the development roller [A] (clockwise).
                                                        A tool has been issued to help rotate the development roller.
17. As you continue to rotate the roller, use a vacuum cleaner to clean all the developer from the top of
    the sleeve. The illustration above shows the area to be cleaned. When this area is free of loose
    developer, you are finished.
18. Re-assemble the PCDU and install it in the machine.
                                                                                                                561
      4. Replacement and Adjustments
4     19. Before you push the PCDU into the machine, you must confirm:
              • Charge unit lock lever [1] is down and locked
              • Cleaning unit lever [2] is up and locked.
              • The main power switch is behind the open left front door.
       5. Watch the operation panel. The operation panel LED will light red, and you will see the "Please
          Wait" and then "Door Open" on the operation panel.
       6. Reset the PM counter for the developer(s) that you replaced.
562
                                                                       Photoconductor Development Unit (PCDU)
 7. Remove the developer funnel cover [1] from the right lower corner of the machine (       x1).
 8. Disconnect the funnel [2] from the back of the cover (    x2).
 9. Remove the developer port cap cover [1] on the front of the PCDU so that you can see the port cap
    [2].
                                                                                                                563
      4. Replacement and Adjustments
4
      12. Make sure that the inserted funnel is parallel with the top edge of the machine.
      13. Select the developer pack. Make sure the pack is the correct color for the PCDU.
      14. Shake the developer pack vigorously. This ensures that all the developer will flow through the
          funnel into the PCDU.
              • Make sure that you execute the correct SP code for the color of the developer that you are
                replacing!
564
                                                                       Photoconductor Development Unit (PCDU)
3024-003 M Magenta
3024-004 Y Yellow
19. Shake the developer pack gently to make sure that all the developer drains into the machine.
20. When the SP execution is finished, tap the edge of the pack to avoid spillage when the pack is
    removed.
21. Remove the emptied developer pack.                                                                            4
      • Check the pack to see if any developer remains. If a substantial amount of developer did not
        go into the PCDU, repeat the SP3024 execution.
      • The 30 sec. time interval for execution of SP3024 can be adjusted. If more time is needed to
        empty the power pack, increase the PCDU run time with SP3024-11.
22. Remove the funnel.
23. Re-attach the developer port cap.
24. Clean the funnel thoroughly before installing another developer pack or storing it in the machine.
25. Do SP3025-1 (Dev Fill OK? to confirm that developer installation succeeded.
     You will see a 4-digit number: 1111. Reading from left-to-right each number is a result code for the
     Y, M, C, K developer execution with SP3024. Check the results against the table below.
0 No execution Default
1 Succeeded No problems
         3         No developer entered        After execution, TD sensor output was below 1.5V (no
                                               developer present).
4 Used toner bottle full The used toner bottle was detected full.
                                                                                                                565
      4. Replacement and Adjustments
                 6       Used toner transport lock     One or both motors locked: Used Toner Transport Motor
                                                       or Used Toner Bottle Motor.
                 9       Forced abort                  Front doors were closed, machine was powered off, or
                                                       some other event interrupted execution.
• Be sure to select the correct number for the PCDU where the developer was replaced.
003 Execute: K
004 Execute: C
005 Execute: M
006 Execute: Y
              • Failure to initialize the TD sensor will cause incorrect readings of the toner density.
       3. Watch the operation panel. First, you will see "Complete" and then a four-digit number will
          appear.
       4. Do SP3031-001 to confirm successful TD sensor initialization.
              • A "1111" display indicates successful initialization of each development unit (YMCK).
566
                                                                        Photoconductor Development Unit (PCDU)
      • If a TD sensor fails to initialize, the machine will display an SC code. Follow the instructions
        under the indicated SC code to correct the problem.
    Initialize Process Control
 1. Leave the front doors closed.
 2. Execute SP3020-001 to start process control. (Process control sets the machine for optimum
    operation based on the conditions around the drums.)
 3. Watch the operation panel. When you see "Complete", the process control settings are done.
 4. Do SP3012-001 to confirm that initialization was successful.
    Exit SP Mode and Power Off
 1. Exit the SP mode.
 2. Push the operation power switch on the operation panel to switch the machine off.                              4
 3. Switch the main power switch off.
                                                                         RTB 80
                                                                         Notes on handling the PCDU
                                                                       PM Interval
                           Item
                                                            D074                     D075/M044
                                                                                                                 567
      4. Replacement and Adjustments
4
         1     Charge Roller
10 OPC Drum
PM Parts List
568
                                                                  Photoconductor Development Unit (PCDU)
3. Remove gears to .
                                                                                                           569
      4. Replacement and Adjustments
Gear (21Z)
Gear (21Z)
       1. Remove:
              • PCDU (       p.426)
              • Drum cleaning unit from the PCDU (     p.552)
              • Drum cleaning unit gears (    p.569)
570
                                                                      Photoconductor Development Unit (PCDU)
     • Place the drum cleaning unit on a sheet of paper, and then remove the rear plate. Used toner
       may spill out from the cleaning unit after removing the rear plate [A].
                                                                                                                 4
3. Vibration plate [A]
4. Separate the lubrication unit [B] and cleaning unit [C] (   x1).
                                                                                                               571
      4. Replacement and Adjustments
      When installing a new drum cleaning blade, side seals must be replaced with new parts. Follow the
      replacement procedure for the side seals as shown below.
       2. Clean the area [A] where the side seals were attached with alcohol and a cloth.
       3. Attach new side seals to both sides of the cleaning unit.
              • Align the edges [B] of the side seal with the edges [C] of the cleaning unit and cleaning blade,
                and then attach it.
              • Check that the drum cleaning blade does not hook the side seal when pressing the drum
                cleaning blade [D].
572
                                                                                       Photoconductor Development Unit (PCDU)
               3. Install the vibration plate [A] in the rear of the cleaning unit.
               4. Attach the rear plate [B] to the cleaning unit (     x1, hook).                                                 4
RTB 71
               5. Secure the cleaning unit [C] and lubrication unit [D] (       x1).
Lubricate the drum cleaning blade after installing a new drum cleaning blade.
               1. Remove:
               • PCDU (         p.426)
               • Drum cleaning unit from the PCDU (          p.552)
               • Drum cleaning unit gears (       p.569)
               • Separate the lubrication unit and cleaning unit. (       p.570)
                                                                                                                                573
      4. Replacement and Adjustments
      When installing a new lubrication blade, side seals must be replaced with new parts. Follow the
      replacement procedure for the side seals as shown below.
574
                                                                        Photoconductor Development Unit (PCDU)
 1. Clean the area [A] where the side seals were attached with alcohol and a cloth.
 2. Attach new side seals to both sides of the lubrication unit.
      • Align the edges [B] of the side seal with the edges [C] of the lubrication unit and lubrication
        blade, and then attach it.
      • Check that the lubrication blade does not hook the side seal when pressing the lubrication
        blade [D].
 1. Remove:
      • PCDU (      p.426)
      • Drum cleaning unit from the PCDU (        p.552)
      • Drum cleaning unit gears (      p.569)
      • Separate the lubrication unit and cleaning unit. (     p.570)
      • The lubrication bar must be removed before the lubrication roller, and re-installed after the
        lubrication roller.
                                                                                                                 575
      4. Replacement and Adjustments
       3. Raise the left and right ends of the lubrication bar base [1]. The spring arms will pop on both ends.
       4. Lift the bar [2] and place it flat on the table.
576
                                                                          Photoconductor Development Unit (PCDU)
       • Do not discard these springs and arms. They are not provided as service parts and must be re-
         attached to the new lubrication bar.
 2. Disconnect the rear end [A] of the roller (Coupling x1 19Z,        x1).
 3. To disconnect the front end of the roller, push the lock plate [B] off to release the end of the roller.
                                                                                                                   577
      4. Replacement and Adjustments
4       • Before pushing a PCDU into the machine, always make sure that the PCDU lock lever is down and
          locked.
        • Always push the PCDU in slowly and firmly until you hear it lock.
CMY cleaning units replaced. 3032-02 (CMY) Color units only (CMY)
578
                                                                         Photoconductor Development Unit (PCDU)
SP What It Does
                                                                                                                  579
      4. Replacement and Adjustments
4
       4. Remove the horizontal cooling duct.
Viewed from the rear, the sets of motors from left to right are KCMY
580
                                            Photoconductor Development Unit (PCDU)
                                                                                     581
      4. Replacement and Adjustments
Development Motor
Drum Motor
582
                                                                        Photoconductor Development Unit (PCDU)
 4. Disconnect the motor drive shaft [A] from the motor [B] and separate them (       x1).
                                                                                                                   4
      • Never disassemble the motor [B]. There are no serviceable parts inside the motor.
      • If the motor is taken apart, it is very difficult to re-assemble correctly because the parts are
        spring loaded.
                                                                                                                 583
      4. Replacement and Adjustments
              • Use a dry rag to soak up any coolant leakage around the open ends of the couplings [A] and
                [B].
              • There will be a small amount of leakage. If there is a large amount of leakage, re-connect the
                hoses and then disconnect them again.
       3. Pull the long tube [A] down and out of the duct.
       4. Disconnect the hose at [B] (    x1).
              • Press the blue release buttons on both sides of the coupling to disconnect.
              • Use a dry rag to soak up any coolant leakage around the open ends of the couplings.
              • There will be a small amount of leakage. If there is a large amount of leakage, re-connect the
                hoses and then disconnect them again.
584
                                                                       Photoconductor Development Unit (PCDU)
1. Set the keyholes [A] over the shoulder screws [B] to position the base of the tank correctly.
                                                                                                                585
      4. Replacement and Adjustments
      The four charge roller solenoids (one for each PCDU charge roller) are located on top of the machine
      below the laser units.
       1. Remove the laser unit for the solenoid that needs to be replaced. (    p.495)
              • The Y, M solenoids are behind laser unit 1 on the left.
              • The C, K, solenoids are behind laser unit 2 on the right
              • You will need a short screwdriver (or ratchet driver) to remove the screws of the solenoids
                below the raised scanner unit (Y, M solenoids)
           Y Charge Roller Cleaning Roller Solenoid
586
                                                                     Photoconductor Development Unit (PCDU)
                                                                                                              587
      4. Replacement and Adjustments
      The potential sensors are under the laser units and above the PCDUs.
        • There is one potential sensor for each PCDU.
        • Dirt or dust around or on the potential sensor probe or window can cause errors (SC405 to
          SC413).
       1. Remove the laser unit above the affected potential sensor. (     p.495)
588
                                                                       Photoconductor Development Unit (PCDU)
7. The sensor can be separated easily from the bracket (it is held in place by snap tabs) if it needs to
   be replaced.
                                                                                                                589
      4. Replacement and Adjustments
       8. The potential sensor probe and window should be cleaned with a blower brush and a clean dry
          cloth. (It does not need to be separated from the bracket for cleaning.)
TD Sensor
590
                                                                     Photoconductor Development Unit (PCDU)
7. Pry the sensor plate and sensor off the bottom of the development unit.
                                                                                                              591
      4. Replacement and Adjustments
PM Parts List
592
                                                                              Image Transfer Belt (ITB) Unit
 1. Spread some paper or a drop cloth on a table where you can place the ITB cleaning unit for
    disassembly.
 2. Remove the cleaning unit cover (   x2).
                                                                                                               593
      4. Replacement and Adjustments
Cleaning Blade
594
                                                                             Image Transfer Belt (ITB) Unit
       • When removing and re-installing blades, work carefully to avoid damaging the sponge seals
         [A] at the ends of the blade. These sponge seals cannot be replaced in the field.
 2. Remove the cleaning blade [B] (        x2).
Lubrication Roller
                                                                                                              595
      4. Replacement and Adjustments
4
       5. Remove the roller [A].
Lubrication Bar
596
                                                                             Image Transfer Belt (ITB) Unit
                                                                                                                4
4. Disconnect the spring from the arms [A] and [B] (   x1).
5. Remove the arms [C] and [D] (    x2).
     • Do not discard these springs and arms. They are not provided as service parts and must be re-
       attached to the new lubrication bar.
                                                                                                              597
      4. Replacement and Adjustments
Lubrication Blade
              • When removing and re-installing blades, work carefully to avoid damaging the sponge seals
                at the ends of the blade. These sponge seals cannot be replaced in the field.
       2. Remove the lubrication blade [A] (     x2).
      After Replacement
       1. Install the cleaning unit.
              • Keep the levers in the unlocked position.
              • Do not attach the cove yet.
       2. Make sure that the machine power is OFF.
       3. Remove the PTR unit.
       4. Turn the main power switch ON and close both front doors.
       5. Enter the SP mode.
598
                                                                                    Image Transfer Belt (ITB) Unit
 6. Reset the counter for the replaced unit or parts.    RTB 137: Wrong SP number
 7. Open the right front door and execute SP2301-1 (Force Lubricant - Belt Cleaning).
 8. Immediately after executing, close the right door to run the above SP
 9. Wait for about 5 minutes. When you see "Completed" displayed on the operation panel, you are
    ready to continue.
10. Re-install the PTR unit.
11. Rotate both levers of the ITB cleaning unit counter clockwise and re-install the front cover.
12. Execute these SP codes.
SP What It Does
1. Pull the ITB unit out to the 2nd stop position. ( p.410)
                                                                                                                     599
      4. Replacement and Adjustments
Right Handle
600
                                                                                    Image Transfer Belt (ITB) Unit
13. The plate will drop and be held by the small cable [B].
     Guide Plate
16. At the front edge of the ITB unit, remove the belt speed sensor bracket [A] ( x1).
                                                                                                                     601
      4. Replacement and Adjustments
              • Do not remove these springs. Let them hang free. They will not fall off.
      20. Disconnect the belt tension roller assembly [C] (    x1).
      21. Slowly lower the belt tension roller assembly [A], while you support the other end of the roller with
          your other hand [B] under the ITB unit.
      22. Remove the tension roller assembly [C] and tension roller.
602
                                                                                     Image Transfer Belt (ITB) Unit
                                                                                                                        4
23. Removal of the tension roller relieves tension on the transfer belt and it will sag.
       • You will see an encoding strip on the front edge of the transfer belt. The transfer belt must be
         re-installed with this strip on the front edge as shown above.
                                                                                                                      603
      4. Replacement and Adjustments
4
       1. Before re-installing the transfer belt, cover the top of the ITB unit with a long sheet of paper.
2. Confirm that the encoding strip is on the front edge of the belt [A].
604
                                                                                  Image Transfer Belt (ITB) Unit
3. Make sure that the front edge of the belt is parallel with the straight lines embossed on the plates at
   three locations [A]. This ensures correct alignment of the belt.
4. Re-attach the springs of the tension roller at the front [A] and rear [B] as shown above.
                                                                                                                   605
      4. Replacement and Adjustments
       6. Before you slide the ITB unit into the machine, turn the ITB lever [A] to confirm that the lift plate
          raises and lowers.
           The plate should move up and down smoothly.
           -or-
           If the action of the ITB lever is loose and the lift plate does not move, this means the right lift plate is
           in the up position.
              • Reach under the unit [B] and turn the white drive gears of the 2nd lift motor (K) to lower the lift
                plate until it is down.
              • Turn the ITB lever [A] again to confirm that the lift plate moves up and down smoothly.
              • Turn the ITB lever [A] to the down position so that the lift plate and transfer belt are down.
• Never push the ITB unit into the machine with the lift plate in the up position.
606
                                                                                                  Image Transfer Belt (ITB) Unit
RTB 100
                1. The machine power must be OFF.
Procedure was   2. Open both front doors.
modified
                3. Remove the front cover of the ITB cleaning unit.
                4. Rotate both levers of the ITB cleaning unit clockwise to retract the blades from the ITB.
                5. Remove the PTR unit. (    p.432)
                6. Turn the main power switch ON and close both front doors.
                7. Enter the SP mode.
                8. Reset the counter for the replaced ITB belt.
                9. Open the right front door and execute SP2310-1 (Force Lubricant - Belt Cleaning).                                 4
            10. Immediately after executing, close the right door to run the above SP.
            11. Wait for about 5 minutes. When you see "Completed" displayed on the operation panel, you are
                ready to continue.
                     • Do not open any door or remove the used toner bottle while lubrication is in progress.
            12. Re-install the PTR unit.
            13. Rotate both levers of the ITB cleaning unit counter-clockwise and re-install the front cover.
            14. Do SP2912-1. This SP adjusts the strength of the LED beam of the ITB feed-back sensors (main
                sensor and sub sensor).
            15. Do SP2914-1. This SP code resets the ITB feed-back sensors.
            After a new ITB has been installed, or the original belt re-installed, the physical condition of the belt
            should be checked. The three ID/MUSIC sensors (Rear, Center, Front) scan the belt to detect nicks and
            scratches.
            Belt Check
                1. First, execute SP2310-1 to clean and lubricate the belt.
                2. Do SP3011 to manually execute process control.
                3. Do SP3012-1 to confirm the successful initialization of process control.
                4. Do these SP codes to confirm the scan results:
                     • SP2112-15
                     • SP2112-16
                     • SP2112-17
                5. Each SP execution should return a "0". If an SP returns any value other than "0", do Steps 2, 3
                   again..
                                                                                                                                   607
      4. Replacement and Adjustments
       6. After repeated executions, if one or more of the SP codes continues to return any value other than
          "0", the belt is damaged and must be replaced.
      After the transfer belt has been removed, there are five plates on top of the ITB unit that must be removed
      for some procedures.
      Pull the ITB unit out to the 2nd stop position. (   p.410)
       1. Transfer belt (       p.599)
       2. Plate      (    x2)
       3. Plate      (    x3)
       4. Plate      (    x4)
       5. Plate      (    x4)
       6. Plate      (    x6)
           In order to remove the front screws, you must first disconnect the 1st lift motor (YMC) (   p.611)
608
                                                                        Image Transfer Belt (ITB) Unit
1. Pull the ITB unit out to the 1st stop position ( p.410)
                                                                                                           4
 2. Disconnect the right handle plate [A] (      x3).
 3. Swing the plate [B] slowly to the right.
 4. Disconnect the fan harness [C] (       x1) and remove the handle.
                                                                                                         609
      4. Replacement and Adjustments
1. Pull the ITB unit out to the 1st stop position. ( p.410)
610
                                                                     Image Transfer Belt (ITB) Unit
                                                                                                        4
 3. Remove the motor [A] (       x2).
1. Pull the ITB unit out to the 1st stop position. ( p.410)
                                                                                                      611
      4. Replacement and Adjustments
1. Pull the ITB unit out to the 2nd stop position. ( p.410)
2. At the top of the right rear corner of the ITB unit, disconnect the motor [A] ( x1, x2).
612
                                                                        Image Transfer Belt (ITB) Unit
3. Below the ITB unit, remove screw [A] and screw [B] ( x2).
                                                                                                           4
 4. Remove the transfer belt drive motor [A].
 1. Pull the ITB unit out to the 2nd stop position. (   p.410)
 2. Transfer belt (   p.599)
 3. ITB unit cover plate     (   p.608)
                                                                                                         613
      4. Replacement and Adjustments
4. Raise the lift assembly [A] so that you can see the 2nd lift motor [B].
4
       5. Disconnect the front end of the shaft [A] (   x1).
       6. Disconnect the rear end of the shaft [B] (    x1).
614
                                                                                       Image Transfer Belt (ITB) Unit
 9. Disconnect the motor harness [A] and the motor (          x1,    x2,     x1)
                                                                                                                          4
10. Push the shaft to the right to disconnect it at the front [B], lower it, and pull it out from below the ITB
    unit.
                                                                                                                        615
      4. Replacement and Adjustments
4
      13. Make sure the harness is disconnected at [A] (       x1).
      14. Remove the motor [B] (         x2)
       1. Pull the ITB unit out to the 2nd stop position. (   p.410)
       2. Transfer belt (     p.599)
       3. Below the ITB unit at the rear, disconnect the motor [A] (   x1,   x4).
       4. Remove the motor (           x1).
616
                                                                                     Image Transfer Belt (ITB) Unit
Re-installation 4
 1. Look down at the back of the ITB unit and check the spool [A].
 2. If the cable is free as shown above, wrap it once around the spool (counter-clockwise). [B] shows
    the cable wound on the spool correctly.
This motor has two functions. It drives the PTR and all the moving parts of the ITB cleaning unit.
 1. Open the cooling box and controller box. (       p.400)
                                                                                                                      617
      4. Replacement and Adjustments
              • These boards can be lowered on their bottom hinges after the top connectors and clamps are
                disconnected. You do not need to disconnect all clamps and connectors.
618
                                                                             Image Transfer Belt (ITB) Unit
6. After the boards are lowered, you can see the ITB cleaning unit motor.
ID Sensor/MUSIC Sensors
1. Pull the ITB unit out to the 1st stop position. ( p.410)
                                                                                                              619
      4. Replacement and Adjustments
5. Disconnect the plate [A] and remove it( x1, x1, x1).
620
                                                                                Image Transfer Belt (ITB) Unit
 3. Refer to the sheet provided with the new ID/MUSIC sensor set.
 4. Do the SP codes for D074/D075/M044 on the right side of the sheet (enclosed in the red box in
    the illustration above). The numbers on the left are for another machine.
 5. Next, do SP3011-1 (Manual Process Control).
 6. Do SP3012-1 to confirm successful complete of process control initialization.                                  4
PTR Separation Sensor
1. Pull the ITB unit out to the 1st stop position. ( p.410)
 2. Remove the PTR separation motor assembly [A] (          x1,   x1,   x1,   x2).
 3. Remove the sensor [B] (        x1,    x3).
1. Pull the ITB unit out to the 1st stop position. ( p.410)
                                                                                                                 621
      4. Replacement and Adjustments
1. Pull the ITB unit out to the 2nd stop position. ( p.410)
622
                                                                                    Image Transfer Belt (ITB) Unit
2. At the top of the left rear corner of the ITB unit [A], disconnect the sensor assembly ( x1, x2)
 1. Pull the ITB unit out to the 2nd stop position. (   p.410)
 2. Transfer belt (   p.599)
                                                                                                                     623
      4. Replacement and Adjustments
4 3. The belt centering sensor is located at the rear upper right corner [A] of the ITB unit.
       4. Disconnect the front end of the ITB drive roller [A] (     x1).
       5. Disconnect the rear end of the ITB drive roller [B] (    x1).
       6. Behind the ITB unit, disconnect the transfer belt drive motor and drive train [A] (   x3,   x3).
       7. Remove the drive train screws on the right [B] (    x2).
624
                                                                                  Image Transfer Belt (ITB) Unit
12. At the top, remove the belt centering sensor assembly [A] (     x1).
13. Remove cover [B] (     x2).
                                                                                                                   625
      4. Replacement and Adjustments
       1. Pull the ITB unit out to the 2nd stop position. (        p.410)
       2. Transfer belt (     p.599)
       3. ITB unit cover plate         and   (      p.608)
626
                                                                                     Image Transfer Belt (ITB) Unit
                                                                                                                        4
 1. Disconnect and slide the actuator [A] toward the rear.
 2. Re-connect and set the sensor [B] (          x1,    x3,   x3).
 1. Pull the ITB unit out to the 2nd stop position. (     p.410)
 2. Transfer belt (   p.599)
 3. ITB unit cover plate     (   p.608)
 4. At the top right rear corner of the ITB unit [A], remove the sensor assembly (     x2,      x1).
 5. Remove the sensor [B] (       x1,     x3).
1. Pull the ITB unit out to the 2nd stop position. ( p.410)
                                                                                                                      627
      4. Replacement and Adjustments
       4. Remove the belt speed sensor assembly [A] (   x1,   x1,   x3).
       5. Turn the sensor assembly [B] over.
628
                                                                                          Image Transfer Belt (ITB) Unit
RTB 77
               • SP2914-1
Notes on cleaning the speed sensors
         1. Pull the ITB unit out to the 2nd stop position. (   p.410)
         2. Transport belt (    p.599)
                                                                                                                           629
      4. Replacement and Adjustments
       1. Pull the ITB unit out to the 2nd stop position. (   p.410)
       2. Transport belt (      p.599)
       3. Disconnect the bottom cover plate [A] and lower the plate. The spring loaded cable retracts
          automatically to [B].
630
                                                                 Image Transfer Belt (ITB) Unit
 4. Behind the ITB unit [A], remove the sensor bracket screw.                                       4
 5. Remove the bracket [B] and lower it.
 1. Pull the ITB unit out to the 2nd stop position. (   p.410)
 2. Transport belt (    p.599)
                                                                                                  631
      4. Replacement and Adjustments
              • There are four image transfer rollers. The following procedure is the same for each image
                transfer roller.
              • The image transfer rollers should all be replaced together at 1800K.
632
                                                                                 Image Transfer Belt (ITB) Unit
                                                                                                                  633
      4. Replacement and Adjustments
       9. At the rear bottom edge of the ITB unit [A] (top view), remove the screws, but do not remove the
          black bracket ( x2).
              • If you pull out the black bracket at the rear, the bias roller will fall.
      10. Under the rear edge of the ITB unit [B], pull the rear end of the bias roller out and remove the roller.
634
                                                                                    Image Transfer Belt (ITB) Unit
11. Remove the coupling from the rear end [A] of the bias roller (   x1, Pin x1).
                                                                                                                       4
12. Pull the shaft out the front end of the bias roller.
 1. Pull the ITB unit out to the 2nd stop position. (      p.410)
 2. Transport belt (    p.599)
 3. ITB unit cover plate      and     (   p.608)
 4. Image transfer roller (     p.631)
                                                                                                                     635
      4. Replacement and Adjustments
       5. At the front edge [A] where you removed the two plates, free the harness [B] from the plate below
4         ( x3).
       6. Free the right heater harness at the center [C], remove the right heater plate, and then move the
          plate [D] to the left side ( x3, x2).
636
                                                                                Image Transfer Belt (ITB) Unit
                                                                                                                   4
 9. Disconnect the plate on the left side [A] (   x2).
10. Raise the lift arm [B] and disconnect the plate on the right [C] (   x2).
                                                                                                                 637
      4. Replacement and Adjustments
13. Disconnect the left side of the transfer power pack ( x7, x4).
638
                                                           Image Transfer Belt (ITB) Unit
                                                                                            639
      4. Replacement and Adjustments
17. Remove the transfer power pack from its bracket ( x6).
TDRB
       1. Pull the ITB unit out to the 2nd stop position. (   p.410)
       2. Transport belt (      p.599)
       3. Remove the ITB transfer power pack. (See the previous section.) The TDRB is under the transfer
          power pack.
640
                                                                 Image Transfer Belt (ITB) Unit
1. Pull the ITB unit out to the 2nd stop position. ( p.410)
                                                                                                  641
      4. Replacement and Adjustments
4
       3. The cleaning unit cover set switch [A] is on the front plate of the ITB unit.
       4. Behind the front plate and above the switch, remove the spring [B] (       x1).
642
                                                                                       Image Transfer Belt (ITB) Unit
 6. Use the flat tip of a small screwdriver to press in each side of the switch [A] to release it from its slot.          4
 7. Pull the switch [B] out the front and disconnect it (      x1).
 1. Pull the ITB unit out to the 2nd stop position. (   p.410)
 2. Transport belt (    p.599)
 3. The cleaning unit set switch [A] is on the inner side of the rear panel, just above the rear end of the
    bias roller.
 4. At the rear [B], disconnect the switch harness (        x2).
 5. Press in both sides of the switch to release it. (You can probably do this with your fingers.)
                                                                                                                        643
      4. Replacement and Adjustments
4
       6. Push the switch [A] through the hole.
       7. Disconnect the switch [B] (        x1).
       1. Pull the ITB unit out to the 2nd stop position. (   p.410)
       2. Transport belt (      p.599)
       3. ITB unit cover plate         and   (      p.608)
       4. Near the bottom of the right heater plate [A], disconnect the harness (   x3,   x1).
       5. Disconnect the right heater plate and turn it over (   x2).
       6. The heater is taped to the underside of the plate.
644
                                                                 Image Transfer Belt (ITB) Unit
 1. Pull the ITB unit out to the 2nd stop position. (   p.410)
 2. Transport belt (    p.599)
 3. ITB unit cover plate     (   p.608)
 1. Pull the ITB unit out to the 2nd stop position. (   p.410)
 2. Transport belt
 3. ITB unit cover plate     (   x4) (    p.608)
                                                                                                  645
      4. Replacement and Adjustments
646
                                                                                                     Paper Feed
Paper Feed
Main Machine Tray Removal
Tray 1
 1. Pull out Tray 1 [A] completely so that the right tandem tray [B] separates from the left side.
 2. Push the right tandem tray [B] into the machine.
                                                                                                                  647
      4. Replacement and Adjustments
5. Pull out the right tandem tray [A] and remove it ( x2).
              • Work carefully to avoid bending or damaging the mylar [B] on the side plate of the tray. This
                mylar prevents paper in the tray from hitting the reverse roller before it is ready to feed.
      Re-installation
        • When you re-install the right tandem tray, make sure that the wheels ride on slide rail [A].
        • Also, make sure that the tandem tray stopper [B] is set behind stopper [C] (inside the machine).
648
                                               Paper Feed
 2. Remove:
    [A] Pick-up roller (     x1)
    [B] Feed roller (      x1)
    [C] Separation roller (        x1)
                                                            649
      4. Replacement and Adjustments
              • The feed rollers of the main machine and LCIT are not interchangeable because they turn in
                different directions.
              • After replacing a feed roller in the main machine, make sure that it turns counter-clockwise in
                the direction of paper feed.
              • Avoid touching the surfaces of these rollers with bare hands.
       3. Reset the PM counter to zero for replaced rollers.
4 1. PFU ( p.441)
• The procedure below is the same for both tray 1 and tray 2 paper feed units.
1. PFU ( p.441)
• The procedure below is the same for both tray 1 and tray 2 paper feed units.
650
                                                                                       Paper Feed
1. PFU ( p.441)
• The procedure below is the same for both tray 1 and tray 2 paper feed units.
1. PFU ( p.441)
• The procedure below is the same for both tray 1 and tray 2 paper feed units.
                                                                                                    651
      4. Replacement and Adjustments
       1. When you re-install the pickup roller solenoid [1], raise the pickup roller [2] and then lower it after
          the solenoid is set. This ensures that the actuator is positioned correctly.
652
                                                                                                      Paper Feed
2. Depress the pickup roller and make sure that it bounces up and down.
      • If the actuator of the solenoid is not positioned correctly, the pickup roller will catch on the
        frame and jam the right tandem tray when the PFU is re-installed.
 3. After re-installing the PFU, set the right tandem tray on its rails without installing its screws. Then
    slowly push the right tray into the machine and then pull it out to make sure that it does not jam.
 1. PFU (    p.441)
                                                                                                                     4
      • The procedure below is the same for both tray 1 and tray 2 paper feed units.
                                                                                                                   653
      4. Replacement and Adjustments
654
                                                     Paper Feed
                                                                  655
      4. Replacement and Adjustments
              • When re-installing the side fences, make sure that they are positioned correctly (A4: Outer, LT:
                Inner)
       3. Remove:
           [A] Bottom plate (      x4)
           [B] Right tray paper sensor (        x1,   x1)
        • Before you remove the rear bottom plate lift wire, you must remove the front bottom plate lift wire.
        • The removal procedure is the same for both wires.
       1. Right tandem tray (          p.647)
       2. Remove the right tandem tray cover (        x2).
656
                                                                                                Paper Feed
                                                                                                             657
      4. Replacement and Adjustments
658
                                                                                           Paper Feed
     • The paper feed and grip motor pairs of each tray must be removed together (they are
       attached to one bracket).
     • The following steps describe removal of the Tray 1 motors. The procedure for removal of the
       Tray 2 motors is the same.
5. Disconnect the grip motor [1] and the paper feed motor [2] ( x2).
                                                                                                        659
      4. Replacement and Adjustments
       8. Disconnect:
           [1] Grip motor timing belt (   x1)
           [2] Paper feed timing belt (   x1)
           [3] Paper feed bracket spring (      x1)
           Paper Feed Motor
660
                                                                            Paper Feed
1. Disconnect the bracket on the left [1] and on the right [2] ( x3). 4
2. Disconnect the motor at the top [1] and the bottom [2] ( x2).
                                                                                         661
      4. Replacement and Adjustments
Grip Motor
662
                                                                          Paper Feed
3. Disconnect the motor at the bottom [1] and top [2] (    x2).
                                                                                         4
Timing Belts
1. Use the tip of a small screwdriver to remove the e-ring [2] ( x1).
                                                                                       663
      4. Replacement and Adjustments
       5.      is the tray lift motor for Tray 1, and     is the tray lift motor for tray 2.
            Tray 1 Lift Motor
664
                                       Paper Feed
                                                    665
      4. Replacement and Adjustments
666
                                                              Paper Feed
                                                                           667
      4. Replacement and Adjustments
668
                                                  Paper Feed
                                                                 4
1. Disconnect the solenoid [1] (   x1).
2. Disconnect the solenoid bracket [2] (   x1).
                                                               669
      4. Replacement and Adjustments
2. Disconnect and remove the motor bracket ( x1, x1, x3, x1).
670
                                                                            Vertical Transport Unit
2. Disconnect and remove the motor bracket ( x1, x1, x3, x1).
                                                                                                      671
      4. Replacement and Adjustments
4
      Main Relay Sensor 1
672
                                                                  Vertical Transport Unit
                                                                                            673
      4. Replacement and Adjustments
4
       1. Vertical transport unit (    p.444)
674
                                                                  Vertical Transport Unit
                                                                                              4
 1. Vertical transport unit (   p.444)
                                                                                            675
      4. Replacement and Adjustments
4
       1. Vertical transport unit (    p.444)
676
                                                       Right Drawer
Right Drawer
Right Drawer Front Cover
Shift Unit
 2. Remove:
    [1] Cover (       x3)
    [2] Dust tray (     x2)
                                                                      677
      4. Replacement and Adjustments
678
                               Right Drawer
                                              679
      4. Replacement and Adjustments
680
                                                                                      Right Drawer
2. Press the tab releases on the bottom [1] and top [2] and remove the motor cover. 4
                                                                                                     681
      4. Replacement and Adjustments
4
       4. Disconnect the motor (         x2,      x2).
682
                                                         Right Drawer
                                                                          4
 1. Right drawer (   p.408)
                                                                        683
      4. Replacement and Adjustments
684
                                                                Right Drawer
                                                                                 4
2. Press the tab releases [1] and remove the motor cover [2].
                                                                               685
      4. Replacement and Adjustments
686
                                                        Right Drawer
                                                                       687
      4. Replacement and Adjustments
4
       4. Separate the motor and the bracket (    x2).
688
                                                              Right Drawer
                                                                             689
      4. Replacement and Adjustments
CIS Fan
690
                                    Right Drawer
                                                   691
      4. Replacement and Adjustments
1. Open the front doors and pull out the right drawer until it stops.
2. Disconnect the sensor bracket and remove the sensor ( x1, x1, x1, x3).
4
      Main Relay Sensor 3
1. Open the front doors and pull out the right drawer until it stops.
2. Disconnect the sensor bracket and remove the sensor ( x2, x1, x1, x3).
692
                                                                         Right Drawer
1. Open the front doors and pull out the right drawer until it stops.
                                                                                          4
 2. Disconnect the sensor bracket [1] (       x2).
 3. Disconnect the sensor (    x1,     x1).
1. Open the front doors and pull out the right drawer until it stops.
                                                                                        693
      4. Replacement and Adjustments
5. Pull out the sensor bracket and disconnect the sensor ( x1, x1).
1. Open the front doors and pull out the right drawer until it stops.
694
                                                                                 Right Drawer
2. Disconnect the sensor bracket and remove the sensor ( x1, x1, x1).
2. Remove the sensor bracket and remove the sensor ( x3, x3).
 1. Remove:
       • Right drawer (      p.408)
       • Shift unit (    p.677)
Registration gate (     p.688)
                                                                                                695
              4. Replacement and Adjustments
     4
               1. Remove the sensor (          x1,    x1,   x3).
CIS
1. Open the front doors and pull out the right drawer until it stops.
RTB 59
Procedure modified
for adjusting the
CIS after
replacement
      696
                                                                                      Right Drawer
                                                                                                       4
 3. Remove the CIS assembly (       x2,    x1,    x1).
1. Open the front doors and pull out the right drawer until it stops.
2. Remove the sensor bracket and disconnect the sensor ( x1, x1, x1).
                                                                                                     697
      4. Replacement and Adjustments
1. Open the front doors and pull out the right drawer until it stops.
2. Duplex transport sensor 4 is on the left bottom edge of the drawer unit.
4. Pull out the sensor bracket and disconnect the sensor ( x1, x1).
698
                                                                                        Right Drawer
1. Open the front doors and pull out the right drawer until it stops.
2. Duplex Transport Sensor 5 is located at the bottom front edge of the drawer unit.
                                                                                                       699
      4. Replacement and Adjustments
DRB
       3. At the rear, press the tab releases and remove the cover of the registration entrance motor [1].
       4. Disconnect the harness [2] (        x4).
700
                                                    Right Drawer
                                                                     4
5. Disconnect the motor (     x2,      x1).
                                                                   701
      4. Replacement and Adjustments
702
                                                                        Right Drawer
5. While pressing both ends, raise the lever to the upright position.
                                                                                       703
      4. Replacement and Adjustments
7. Disconnect the transfer timing roller encoder [1] ( x2, Pins x4, x2).
Re-Installation
704
                                                                                             Right Drawer
     • When you re-install the stopper on the shaft, be sure to align the groove of the shaft with the
       tab of the stopper.
     • The small triangle on the stopper indicates the location of the tab.
                                                                                                              4
1. Remove the bracket (       x1,   x1).
2. Remove:
   [1] Gear (     x1)
   [2] Belt (    x1)
                                                                                                            705
      4. Replacement and Adjustments
706
                                                                           Right Drawer
                                                                                          707
      4. Replacement and Adjustments
                                                                        450K (D074)
           [2]      PTR Lubrication Bar
                                                                    500K (D075/M044)
      You must execute these SP codes after replacing and the PTR unit or replacing parts.
       1. The machine power must be OFF.
       2. Open both front doors.
708
                                                                                  Paper Transfer Roller (PTR) Unit
SP What It Does
Cleaning
                                                                                                                     709
      4. Replacement and Adjustments
Separation Plate
Lubrication Bar
710
                                                                                  Paper Transfer Roller (PTR) Unit
4. Release the bar on either end [A] and remove it [B] ( x2).
     • Do not remove the springs [C]. The springs must be positioned as shown above for re-
       installation. Do not lose them (they can easily fall out of the casing if it is handled carelessly).
5. After replacement, do the SP codes. (     p.708)
                                                                                                                     711
      4. Replacement and Adjustments
Lubrication Blade
        • When removing and re-installing blades, work carefully to avoid damaging the sponge seals [A]
          and [B] at the ends of the blade. These sponge seals are fragile and cannot be replaced in the
          field.
712
                                                                           Paper Transfer Roller (PTR) Unit
Lubrication Roller
4. At the front [A], disconnect and remove the lock plate [B]( x2).
5. Pull out the rear end of the shaft [A] and remove the roller [B].
                                                                                                              713
      4. Replacement and Adjustments
714
                                                              Paper Transfer Roller (PTR) Unit
7. Remove the ring bearing and bearing race from the shaft.
                                                                                                 715
      4. Replacement and Adjustments
Cleaning Roller
716
                                                                                   Paper Transfer Roller (PTR) Unit
                                                                                                                        4
 6. At the front, pull out the shaft [A] and remove the cleaning roller [B].
     Re-installation
 1. Attach the pawl [A] to the top of the metal bar base.
 2. Push the top of the bar [B] lightly. The spring should bounce up and down.
     If the bar does not bounce, make sure the springs under the lubrication bar are set correctly.
 3. After replacement, do the SP codes. (      p.708)
This motor has two functions. It drives the PTR and all the moving parts of the ITB cleaning unit.
                                                                                                                      717
      4. Replacement and Adjustments
              • Both of these boards can be lowered without removing all the connectors and removing the
                boards. Just remove the top edge connectors and enough of the harnesses that will allow you
                to lower the boards.
718
                                                                               Paper Transfer Roller (PTR) Unit
The paper separation power pack is located near the center of the right drawer. ( p.408)
                                                                                                                  719
      4. Replacement and Adjustments
1. PTB ( p.438)
       2. Pull the roller in the direction of the arrow to disconnect the belt from the roller.
       3. Repeat this procedure for each belt.
PTB Sensor
3. Remove the sensor bracket and disconnect the sensor ( x1, x1, x3).
720
                                                                                  Paper Transport Belt (PTB) Unit
PTB Fans
3. Remove the fan ( x1, x1, x2). The procedure is the same for each fan.
                                                                                                                    721
      4. Replacement and Adjustments
4
       3. Disconnect the fan and remove it:
           [1] Front (    x2)
           [2] Bottom (     x2,        x1)
722
                                                  Paper Transport Belt (PTB) Unit
                                                                                    723
      4. Replacement and Adjustments
      Fusing Unit
      Before You Begin...
        • The fusing unit can become very hot during normal operation.
        • Before removing the fusing unit, switch the machine off and wait at least 10 min. for the fusing unit
          to cool so it can removed and handled safely.
Pressure Roller
Hot Roller
Heating Roller
Specifications
Nip time 45 ms
724
                                                                                                 Fusing Unit
Interval
Heating Roller
Notes
 • Periodic Cleaning, Lubrication. This can be done by simply removing the fusing unit from the
   machine ( x1). Disassembly of the fusing unit is not required.
 • Fusing Unit. Full disassembly of the fusing unit is required at 650K. All these parts must be serviced
   together.
                                                                                                               725
      4. Replacement and Adjustments
Periodic Cleaning
      The following parts can be cleaned or lubricated without disassembling the fusing unit.
      Cleaning
4 Lubrication
1. Use a dry cloth to clean the stripper plate on the fusing belt.
726
                                                                          Fusing Unit
                                                                                          4
 1. Use a dry cloth to clean the stripper plate on the pressure roller.
                                                                                        727
      4. Replacement and Adjustments
Periodic Lubrication
728
                                                          Fusing Unit
                                                                          4
4. Remove the screws of the top cover [A] (   x1,   x2)
                                                                        729
      4. Replacement and Adjustments
730
                                                    Fusing Unit
                                                                    4
 9. Remove the rear cover [A] (   x3).
                                                                  731
      4. Replacement and Adjustments
732
                                                                           Fusing Unit
                                                                                           4
15. Press in on the sides of the connectors [A] and [B] to release them.
16. Pull the connectors up to disconnect them (     x2).
                                                                                         733
      4. Replacement and Adjustments
4
      19. Remove the rear frame.
734
                                                                   Fusing Unit
                                                                                   4
21. At the front, remove spring [A] (x1).
22. Remove lever [B].
                                                                                 735
      4. Replacement and Adjustments
736
                                                    Fusing Unit
                                                                  737
      4. Replacement and Adjustments
• These are ground connectors so they do not need to be re-connected in any particular order.
738
                                                                                            Fusing Unit
39. Mark these connectors 1 to 4 before you remove them. (The colors may be different than those in
    the photo.)
                                                                                                          739
      4. Replacement and Adjustments
      42. Note the positioning of the top      and bottom      fusing lamps. They must be re-installed as shown
          in the photo.
      43. Pull the fusing lamps [A] slowly out of the heating roller.
           Re-installation
        • When re-installing the heating roller fusing lamps, make sure that the sleeves of the dual lamps are
          inserted correctly as shown above.
740
                                                                                             Fusing Unit
 • The end of the lamp with the large projection [A] faces up toward the thermostats, and the lamp
   with the small projection [B] faces down.
 • This arrangement ensures that they are re-installed correctly.
Heating Roller
                                                                                                           741
      4. Replacement and Adjustments
742
                                                                                            Fusing Unit
                                                                                                            4
 9. Remove bearing race [A].
10. Remove flange [B].
11. Pull out the heating roller.
     Re-installation
     Always inspect and clean a heating roller for contamination by grease before re-installing it.
     Grease contamination can cause uneven heating on the surface of the roller and cause problems
     during fusing.
 1. Clean the entire surface of the heating roller with a dry cloth [A].
 2. Next, clean the entire surface with a cloth dampened with water (not alcohol) [B].
 3. Finally, clean the entire surface once more with a dry cloth.
                                                                                                          743
      4. Replacement and Adjustments
4
          No.           PM Part Name                    Service Life
744
                                                                      Fusing Unit
5. At the rear [A], remove the main fusing drive gear ( x1). 4
                                                                                    745
      4. Replacement and Adjustments
      10. Remove the hot roller and fusing belt [A] together.
      11. Pull the hot roller out of the belt.
           Before Hot Roller Re-installation
           Always inspect and clean a hot roller for contamination by grease before re-installing it. This is
           especially important for a removed roller that is to be re-installed.
              • Grease on the surface of the hot roller can cause the surface of the roller to peel.
              • If peeled particles reach the surface of the heating roller, this can cause glossy patches or
                streaks to appear on prints.
746
                                                                                            Fusing Unit
                                                                                                          747
      4. Replacement and Adjustments
6. Lower the spring arm for position [A] to [B] as shown above.
748
                                                                                                    Fusing Unit
      9. Wait a few moments for the pressure roller to move to the start position.
     10. Enter the SP mode.
             • Switch ON SP5805-102 (Output Check - Press Roller Lift Motor (Up)).
             • If you hear no belt noise, or if the belt makes noise and then goes off, switch ON
               SP5805-101 (Output Check - Press Roller Lift Motor (HP))
             • If the roller noise does not stop, switch ON SP5804-114 (Output Check - Fusing Motor: High
               Speed) and with SP5804-114 ON do SP5805-102 and then wait for the noise to stop.
             • Once the noise stops, switch SP5805-101 ON, switch SP5804-114 OFF, and then exit the
               SP mode.
             • After doing these SP codes, be sure the remove the cover and reassemble the fusing unit.
                                                                                                                    4
     Cleaning, Lubrication
      1. Use a dry cloth to remove toner and paper dust from the surface of the thermistors:
           [A] Front
           [B] Rear
RTB 128
Hot roller bearing lubrication
                                                                                                                  749
      4. Replacement and Adjustments
       2. Rotate the races to make sure the contact surfaces of the bearings and race turn freely. If the races
          do not rotate freely, they must be replaced.
750
                                                                                                  Fusing Unit
4. The flanges must be set so that both edges of the fusing belt rim overlap the collar of the flanges.
5. Re-attach the bearing races at the front [A] and rear [B].
                                                                                                                751
      4. Replacement and Adjustments
4
           PM Parts
752
                                                                                               Fusing Unit
     • These screws are different. Be sure to re-attach them at the correct location.
     • A horizontal hook at [B] also holds the sensor bracket.
6. Slide the sensor bracket [A] to the left to unfasten the hook.
7. Pull the bracket [B] away from the frame. It is not necessary to disconnect the harnesses
                                                                                                             753
      4. Replacement and Adjustments
754
                                                                    Fusing Unit
11. Remove the entrance lower guide plate cover [A] ( x2 M3x6).
                                                                                  755
      4. Replacement and Adjustments
13. Separate the guide plate [B] slightly at the front only. (Do not remove the guide.)
      14. At the front, locate coiled harness [A] and pull it out.
      15. Remove screw [B] (           x1).
756
                                                              Fusing Unit
20. At the rear [A], remove the fusing lamp holder ( x1).
                                                                            757
      4. Replacement and Adjustments
      21. Use a small rubber band to fasten the ends of the fusing lamps [A] together. This prevents these
4         fusing lamp connectors from catching during removal and re-installation.
      22. At the front [B], pull the fusing lamps out of the pressure roller.
23. Lay the pressure roller fusing lamp on a flat clean surface.
758
                                                                                                 Fusing Unit
26. At the rear [A], use a pair of spreaders to remove the C-ring of the pressure roller gear.
27. Remove the gear.
28. Disconnect:
     [A] Rear ring handle (   x2 M3x6).
                                                                                                               759
      4. Replacement and Adjustments
4
      29. Lift and remove the pressure roller, and then place it on a flat clean surface.
1. Use a dry cloth to remove toner and paper dust from the sensitive surface of the thermistor.
760
                                                                                                  Fusing Unit
RTB 128
Details concerning
lubricating the
bearings
                2. Use a small brush to apply FLUOTRIBO MG Grease to the pressure roller races.
   RTB 85
   Install the pressure roller bearings the correct way around
                                                                                                                761
      4. Replacement and Adjustments
       7. Disconnect:
           [1] Bracket (      x1)
           [2] Thermistor (     x1)
762
                                                                                      Fusing Unit
                                                                                                    763
      4. Replacement and Adjustments
4      3. Disconnect:
           [A] Heating Roller NC Sensor: Front (    x2)
           [B] Heating Roller NC Sensor: Center (    x2)
764
                                                                                              Fusing Unit
                                                                                                              4
    The thermostat harness [1] blocks the harness of the heating roller sensor.
 6. Disconnect the thermostat harnesses [2] (    x2).
 7. Pull both sensors and the harness free.
                                                                                                            765
      4. Replacement and Adjustments
766
                                                                                               Fusing Unit
 8. Use the tip of a small screwdriver to release the first harness connector [1].
 9. Press the edge of the connector [2] from below to remove it.
10. Follow the same procedure to release and remove the 2nd connector.
11. Remove the harnesses with the thermistors and NC sensors attached.
                                                                                                             767
      4. Replacement and Adjustments
768
                                              Fusing Unit
                                                              4
 4. Remove the front hot roller thermostat.
                                                            769
      4. Replacement and Adjustments
770
                                                                                                Fusing Unit
      • To prevent a fire, never attempt to reset a blown thermostat by manipulating the exposed
        edges of the black cover with a screwdriver, or by hitting it on a table.
      • A thermostat that has been reset manually could fail if the unit overheats and cause a fire.
      • Always replace a blown thermostat with a new one.
                                                                                                              771
      4. Replacement and Adjustments
Preparation
       1. The fusing motor and pressure roller lift motor are at the same location behind the TDCU.
       2. Open both rear boxes (       x3). (   p.400)
772
                                                                   Fusing Unit
3. Remove the center stay [1] and the TDCU [2]. ( TCDU) 4
Fusing Motor
                                                                                 773
      4. Replacement and Adjustments
774
                                                               Fusing Unit
                                                                             775
      4. Replacement and Adjustments
4
       4. Remove the motor from the drive bracket (   x4).
776
                                                                                Fusing Cleaning Unit
Interval
        Brake                                  450K                                                      4
Notes
 • Web Cleaning Unit. The web cleaning unit can be serviced at 450K. Remove the web cleaning
   unit and disassemble. Disassembly of the fusing unit is not required.
 2. Remove:
    [A] Screw (    x1)
                                                                                                       777
      4. Replacement and Adjustments
778
                                                         Fusing Cleaning Unit
                                                                                779
      4. Replacement and Adjustments
10. Disconnect stay 2 [A] at the front and remove it ( x2 M3x6, M3x8).
780
                                                                      Fusing Cleaning Unit
16. At the rear [A], disconnect the take-up roller ( x2, x1).
                                                                                             781
      4. Replacement and Adjustments
782
                                                                                         Fusing Cleaning Unit
       • Note carefully how the web is routed from the supply roller [1] under the actuator [2], and
         over the contact roller [3] to the take-up roller [4]. Make sure the unit is re-assembled this
         way.
                                                                                                                783
      4. Replacement and Adjustments
4      1. Remove the fusing unit cleaning web supply roller. (See the previous section)
       2. Release and remove tension springs [A] and [B] at either end of the roller.
Brake
784
                                                                                          Fusing Cleaning Unit
The web end sensor is mounted on the left drawer below the front left corner of the fusing unit.
 1. Fusing unit (   p.433)
                                                                                                                 785
      4. Replacement and Adjustments
4
       2. Locate the web end sensor cover [A] where you just removed the fusing unit.
       3. Remove the web end sensor cover [B] (    x1,     x1).
4. Disconnect the web end sensor at [A] and [B] ( x1, x1, x3).
786
                                                       Fusing Cleaning Unit
Web Motor
                                                                              787
      4. Replacement and Adjustments
788
                                                             Left Drawer
Left Drawer
Exit Relay Motor
                                                                           789
      4. Replacement and Adjustments
790
                                                                                              Left Drawer
3. Disconnect the drawer connector to the right of the motor, so that you can move it out of the way:
                                                                                                              4
   [1] Left (    x1)
   [2] Top, bottom (      x2)
   [3] Right (     x1)
                                                                                                            791
      4. Replacement and Adjustments
4
       5. Disconnect the motor harness (   x1).
792
                                                             Left Drawer
                                                                             4
 1. Left drawer (    p.440)
 2. The shaded area above shows the location of the motor.
                                                                           793
      4. Replacement and Adjustments
4 Web Motor
794
                                                                Left Drawer
                                                                              795
      4. Replacement and Adjustments
4 Exit Motor
796
                                      Left Drawer
                                                      4
3. Remove the duct (    x1,    x3).
                                                    797
      4. Replacement and Adjustments
798
                                                        Left Drawer
                                                                      799
      4. Replacement and Adjustments
4
      Exit Unit Entrance Sensor
Exit JG Sensor
800
                                                                          Left Drawer
                                                                                          4
 2. Disconnect the sensor bracket [1] (       x1,      x1).
 3. Disconnect the sensor [2] (       x1,     x3).
1. Pull out the left drawer until it stops and remove its front cover.
                                                                                        801
      4. Replacement and Adjustments
4 3. Pull the sensor bracket out of the left drawer unit and disconnect the sensor ( x1, x3).
2. Disconnect the sensor bracket and remove the sensor ( x1, x1, x1, x3).
802
                                                                                                 Left Drawer
 2. Disconnect the sensor bracket and remove the sensor (         x1,     x1,     x1,     x3).
                                                                                                                 4
Exit Relay Sensor
1. Open the front doors and pull out the left tray until it stops.
1. Open the front doors and pull out the left tray until it stops.
                                                                                                               803
      4. Replacement and Adjustments
2. Disconnect the sensor bracket and remove the sensor ( x1, x1, x3).
1. Open the front doors and pull out the left tray until it stops.
2. Under the left drawer unit, disconnect the sensor bracket and sensor ( x1, x1, x1, x3)
Exit Sensor
1. Open the front doors and pull out the left tray until it stops.
804
                                                                                      Left Drawer
2. Disconnect the sensor bracket and remove the sensor ( x1, x1, x3).
                                                                                                    805
      4. Replacement and Adjustments
806
                                                                                    Duplex Motors and Rollers
 • For a duplex component in the left drawer, see p.440 "Removing the Left Drawer".
 • For a duplex component in the right drawer, see p.408 "Removing the Right Drawer"
                                                                                                                807
      4. Replacement and Adjustments
       3. Under the power pack [1], open the clamps and free the harnesses (   x5).
       4. Disconnect the power pack bracket [2] (        x2).
       5. Slide the bracket [1] slightly to the left and lower it.
       6. Disconnect the power pack [2] (        x6,     x4)
808
                                                                                Main Boards, HDD Units
7. Place the bracket on a flat surface and remove the power pack (   x6).
   Re-installation
     • After re-installing the power pack, check the motor connections below and make sure that
       they are not loose or disconnected.
                                                                                                         809
      4. Replacement and Adjustments
       3. Under the power pack [1], open the clamps and free the harnesses (   x3).
       4. Disconnect the power pack bracket [2] (        x2).
       5. Slide the bracket [1] slightly to the left and lower it.
       6. Disconnect the power pack [2] (        x6,     x4).
810
                                                                                Main Boards, HDD Units
     • After re-installing the power pack, check the motor connections below and make sure that
       they are not loose or disconnected.
                                                                                                         811
      4. Replacement and Adjustments
       3. Under the power pack [1], open the clamps and free the harnesses (   x3).
       4. Disconnect the power pack bracket [2] (        x2).
812
                                                                 Main Boards, HDD Units
5. Slide the bracket [1] slightly to the left and lower it.
6. Disconnect the power pack [2] (         x3).
                                                                                            4
                                                                                          813
      4. Replacement and Adjustments
4
              • After re-installing the power pack, check the motor connection below and make sure that it is
                not loose or disconnected.
AC Drive Board
814
                                                         Main Boards, HDD Units
                                                                                    4
3. Disconnect the board (   x6,    x7).
                                                                                  815
      4. Replacement and Adjustments
5. Lay the bracket on a flat surface and remove the board ( x8).
816
                                                                              Main Boards, HDD Units
• The AC relay board [1] can be removed without removing PSU 2 ( x3, x2).
                                                                                                       817
      4. Replacement and Adjustments
818
                                              Main Boards, HDD Units
PSU 2 Fans
                                                                       819
      4. Replacement and Adjustments
4 • If you are replacing the board, be sure to install this plate over the new board.
3. There are four fuses on the left [1] and two fuses on the right [2].
820
                                                  Main Boards, HDD Units
                                                                           821
      4. Replacement and Adjustments
822
                                               Main Boards, HDD Units
TDCU
                                                                        823
      4. Replacement and Adjustments
4
       4. Disconnect the board (       x2,     x16).
824
                                                                                Main Boards, HDD Units
 7. On the back of the board, pull out the harness connector [1].
 8. Disconnect the harness from the back of the board [2] (   x2,   x1).
                                                                                                         825
      4. Replacement and Adjustments
4
       1. Open the controller box (     x6). (   p.400)
       2. Remove the controller box covers. (     p.404)
       3. PSU 1 is at the bottom of the controller box.
826
                                                      Main Boards, HDD Units
                                                                               827
      4. Replacement and Adjustments
4
       7. Remove the three bridge harnesses (   x6).
828
                                                                            Main Boards, HDD Units
1. At the base of the controller box, remove the fans ( x1, x2 each).
                                                                                                     829
      4. Replacement and Adjustments
IOB/BCU
830
                                                                                   Main Boards, HDD Units
5. Lower the IOB [1] to the horizontal position so that you can see the BCU [2].
                                                                                                            831
      4. Replacement and Adjustments
1. Disconnect harnesses [1] on the back of the IOB where the BCU was removed ( x3).
832
                                                                                    Main Boards, HDD Units
                                                                                                             833
      4. Replacement and Adjustments
4
       7. Disconnect the HDD unit at [1] (   x3).
       8. On the side of the controller box, disconnect the controller board bracket [2] (   x3).
834
                                                                     Main Boards, HDD Units
                                                                                              835
      4. Replacement and Adjustments
836
                                                                                Main Boards, HDD Units
                                                                                                           4
 3. On the other side of the controller box, remove shield plate [1] (   x2).
 4. Disconnect the IPU [2] (     x12).
5. On the other side of the controller box, remove the IPU ( x2, x8).
HDD Units
                                                                                                         837
      4. Replacement and Adjustments
838
                                                                                Main Boards, HDD Units
• Do not remove the four rubber grommets from the screw holes of the bracket.
                                                                                                         839
      4. Replacement and Adjustments
Re-installation
              • When you re-attach the HDD unit bracket, do not tighten the four screws.
              • These screws must remain up so the slide cover can be re-installed. Tighten these four screws
                after the slide cover has been re-attached.
840
                                                                                   Main Boards, HDD Units
     • At the corners [1] and [2], note that the cover is tucked behind the vertical frame. The cover
       must be re-attached in the same way.
                                                                                                            841
      4. Replacement and Adjustments
842
                                                                                           Fans and Filters
The removal procedures for the following fans are described in other sections of the Replacement and
Adjustment section of this manual.
Fan See
ITB Belt Cleaning Cooling Fan ( p.440 "Removing the Left Drawer")
                                                                                                              843
      4. Replacement and Adjustments
Fan See
Fan Layout
4 Left Drawer
844
                                                                            Fans and Filters
                                                                                               845
      4. Replacement and Adjustments
The removal procedures for the following fans are described in this section.
846
                                                                                             Fans and Filters
This drawing illustrates the back of the machine with the right and left covers removed and the rear
boxes open. Most of these fans are not visible because they are inside the ducts.
                                                                                                                847
      4. Replacement and Adjustments
This drawing illustrates the fans inside the cooling box with all covers removed.
848
                                                                                      Fans and Filters
     • The following procedure is the same for all four ozone exhaust fans (YMCK) mounted inside
       the duct.
                                                                                                         849
      4. Replacement and Adjustments
4
       1. Disconnect the fan [1] (     x1,   x1).
       2. Disconnect the fan bracket [2] (   x2).
850
                                                                     Fans and Filters
                                                                                          4
4. Remove the ozone exhaust fan.
   Ozone Collection Fan
1. On the end of the duct, disconnect the fan bracket [1] (   x2).
2. Turn over the duct and disconnect harness [2] (   x1,      x1).
                                                                                        851
      4. Replacement and Adjustments
4
       3. Remove the fan.
852
                                                                                        Fans and Filters
                                                                                                             4
3. Disconnect the duct at the top [1] and bottom [2] (   x2).
5. Release all the lock tabs around the seam where the top and bottom of the duct are connected.
                                                                                                           853
      4. Replacement and Adjustments
854
                                                                       Fans and Filters
                                                                                            4
3. Disconnect the duct bracket and disconnect the fan (   x1,   x1).
                                                                                          855
      4. Replacement and Adjustments
3. Disconnect the duct, fan harness, and fan ( x1, x1, x1).
856
                                                                                         Fans and Filters
 5. Release all the lock tabs around the seam where the top and bottom of the duct are connected.             4
 6. Raise the top of the duct [1].
 7. Remove the fan and bracket assembly [2] and then disconnect the fan [3] (   x2).
                                                                                                            857
      4. Replacement and Adjustments
858
                                              Fans and Filters
                                                                   4
7. Remove the fan from the bracket (   x2).
                                                                 859
      4. Replacement and Adjustments
860
                             Fans and Filters
                                                861
      4. Replacement and Adjustments
3. On the left, disconnect the duct bracket and fan ( x2, x1).
862
                                                                                        Fans and Filters
4. On the right, disconnect the duct bracket and remove the duct (   x2).
                                                                                                             4
6. Release all the lock tabs around the seam where the top and bottom of the duct are connected.
7. Separate the top and bottom.
                                                                                                           863
      4. Replacement and Adjustments
4
       8. Remove the fan bracket and fan.
864
                                                         Fans and Filters
                                                                              4
 1. Open the cooling box (      p.400)
                                                                            865
      4. Replacement and Adjustments
       4. Release all the lock tabs [2] around the seam where the top and bottom of the duct are connected.
       5. Open the duct.
866
                                                                           Fans and Filters
                                                                                                4
 1. Open the cooling box (    p.400).
2. Disconnect the fan and duct, and then remove the duct ( x1, x2).
                                                                                              867
      4. Replacement and Adjustments
       3. Remove:
           [1] Left (    x1)
           [2] Right (    x2).
           [3] Duct
4
       4. Release all the lock tabs [1] around the seam where the top and bottom of the duct are connected.
       5. Open the duct [2].
6. Remove the bracket and fan, and then remove the fan ( x2).
868
                                                         Fans and Filters
                                                                              4
 1. Open the cooling box (   p.400).
                                                                            869
      4. Replacement and Adjustments
4
       1. Open the cooling box (       p.400).
2. Disconnect the fan and bracket, and then remove the bracket ( x1, x1).
870
                                                                Fans and Filters
3. Free the harness and then remove the fan ( x1, x2).
                                                                                   871
      4. Replacement and Adjustments
4
       3. Behind the cooling box, disconnect the fan (   x1).
872
                                                            Fans and Filters
                                                                                 4
 1. Remove the left cover of the main machine(     x7).
                                                                               873
      4. Replacement and Adjustments
       5. Release all the lock tabs around the seam where the top and bottom of the duct are connected and
          open the duct.
874
                                  Fans and Filters
                                                       4
 6. Remove the bracket and fan.
                                                     875
      4. Replacement and Adjustments
4
       3. Lower the IOB [1] (          p.830).
       4. Disconnect the fan [2] (         x1).
5. On the right side of the machine, disconnect and remove the fan bracket ( x1).
876
                                            Fans and Filters
Preparation
                                                               877
      4. Replacement and Adjustments
878
                                                Fans and Filters
                                                                   879
      4. Replacement and Adjustments
880
                                                     Fans and Filters
                                                                          4
 1. The fan is behind the bottom "L" cover.
                                                                        881
      4. Replacement and Adjustments
4
       1. Remove the cover lock screw and remove the cover.
       2. Remove the filters and ozone filter.
882
                                                        Fans and Filters
                                                                             4
Ozone Filter, Air Filters
                                                                           883
      4. Replacement and Adjustments
Air Filter
       1. At the right bottom corner of the controller box, remove the intake filter cover [1].
       2. Vacuum clean the filter [2].
884
                                 Fans and Filters
                                                    885
      4. Replacement and Adjustments
886
                                                                                           Firmware Update
Firmware Update
Before You Begin...
                                                                                                             887
      4. Replacement and Adjustments
              • "NEW" tells you the module number and version of software on the SD card in Slot 2.
       8. Touch "Engine" or "OpePanel.xxx". The item that you select changes to dark gray.
              • You can select "Engine" and one "OpePanel" selection if you want to update both.
       9. Touch [Update] or push [#] on the 10-key pad to start the update.
           While the Update Is in Progress
              • Remain with the machine. Do not leave it unattended.
              • The [Start] key flashes RED during firmware update, and then lights GREEN when the update
                is finished.
              • When the [Start] key LED starts flashing rapidly, this means the update is almost finished.
4             • Never switch the machine off while the [Start] key is flashing RED.
              • If the machine is switched off or accidentally unplugged before the update is finished, do not
                remove the SD card. Just switch the machine on again. The firmware update should restart
                automatically. If the firmware update does not recover, obtain a new System SD card.
           The following screen sequence appears after selecting one "OpePanel" selected for update.
• When you see the 'update completed' message, the firmware update is complete.
888
                                                                                             Firmware Update
Engine Update
 • The middle bar tells you the name of the item that you are updating.
 • The bottom bar shows the progress of the update procedure.
                                                                                                                 4
 • The update is complete when you see the "Update done" message.
 • The update requires about xx minutes.
 1. When you see the update completed message, turn the machine off.
 2. Remove the SD card from the SD card slot.
 3. Switch the machine on.
 4. This completes the update procedure.
                                                                                                               889
      4. Replacement and Adjustments
       5. After the firmware is correctly updated, turn the main power switch off.
       6. Push the System SD card in a small distance to release it, then pull it out of the slot.
       7. Turn the main power switch on, and confirm that the machine operates correctly.
      If an error occurs during a download, an error message will be shown in the first line. The error code
      consists of the letter "E" and a number ("E20", for example).
      Error Message Table
21 Cannot access memory HDD connection not correct, or replace hard disk.
                 Cannot decompress compressed            The ROM data on the SD card is not correct, or data
       22
                 data                                    is damaged.
                 Error occurred when ROM update          Controller program defective. If the second attempt
       23
                 program started                         fails, replace the controller board.
                 Data incorrect for continuous           Install the SD card with the remaining data necessary
       31
                 download                                for the download, then re-start the procedure.
                 Data incorrect after download           Do the recovery procedure for the module, then
       32
                 interrupted                             repeat the installation procedure.
                 Module mismatch - Correct module        The data on the SD is not correct. Get the correct data
       34
                 is not on the SD card                   (Japan, Overseas, OEM, etc.) then install again.
890
                                                                                            Firmware Update
         Operation panel module download         Replace the data for the module on the SD card and
 42
         failed                                  try again, or replace the LCDC.
         Stamp data module download              Replace the data for the module on the SD card and
 43
         failed                                  try again, or replace the hard disk.                           4
                                                 Replace the data for the module on the SD card and
 44      Controller module download failed
                                                 tray again, or replace the controller board.
 • Notify the network administrator at the customer site that some archived jobs may no longer print
   after you install an updated version of system software.
                                                                                                              891
      4. Replacement and Adjustments
       1. If you have not yet done so, consider backing up configuration settings. The settings are deleted
          when you install system and user software (see "Backing up and restoring the Fiery Setup
          Configuration" in the "Installation and Service Guide").
       2. Allow the network administrator the opportunity to print the Job Log. Also, print the following (if
          possible):
              • Configuration page—lists any installed options and records the customer’s current Setup
                configuration.
              • Font List—lists the fonts currently on the HDD. In addition to the fonts provided in system
                software, the customer may have installed other fonts.
       3. Remove all USB storage devices and dongles (if any) that may be connected to any Fiery controller
          USB ports.
4
              • The system will hang up if USB storage devices or dongles are connected to Fiery controller
                USB ports during software installation.
       4. Insert the System Software DVD into the DVD/CD-RW drive.
              • If you installed a new HDD, power on the system, insert the System Software DVD, allow the
                system to boot, and then proceed to step 6.
       5. From the Fiery Control Panel or the copier/printer display panel (or the Start menu, if a monitor is
          connected), reboot the Fiery controller.
           Allow the system to shut down and reboot. Do not push any buttons during this time.
       6. At the message "All data will be deleted?", select Yes.
       7. When prompted, select a language.
           Wait as messages display describing the installation process.
892
                                                                                            Firmware Update
                                                                                                              893
      4. Replacement and Adjustments
894
                                                                                     Firmware Update
5. Wait until the Fiery controller comes to Idle and print the configuration page.
6. Verify that the System Updates Log section contains the patch number "********"
                                                                                                       895
      4. Replacement and Adjustments
896
5. System Maintenance
                                             897
      5. System Maintenance
898
6. Troubleshooting
SC Table Key
SC Code Table Key
      C
               These are SC codes are not shown on the           Recorded only. Do SP**** to                 6
               operation panel. They are logged internally.      display the SC error log.
Preliminary Instructions
  • After a Level A SC code is issued, the machine is disabled and cannot be used until it has been
    serviced by a qualified technician. Execute SP5810 to release the machine for servicing.
  • If the problem is in an electrical circuit board, disconnect then connect the board connectors again
    before you replace the PCB.
  • When a Level A or Level B SC error occurs while the machine is in the SP mode, the SC number will
    not be shown. If this occurs, check the SC number after the machine goes out of the SP mode.
  • Many SC codes contain more than one level (SC303-1, SC303-2, SC303-3, and others). Some
    SC codes may display a “-1”, even if there is only one level.
The following abbreviations are used in these SC tables:
  • (F) means "Front"
  • (R) means "Rear"
  • "GW" means "GW controller"; there is a problem with the controller.
                                                                                                           899
      6. Troubleshooting
        • At job end or when the machine is switched off, both sides of the ITB unit are lowered and
          separated from the drums.
        • However, after a power failure or accidental disconnection of the power cord, or after a machine
          issues an SC code after a malfunction, both or one side of the ITB may remain up against the
          drums.
        • To avoid damage to the ITB, both sides of the ITB must be checked and lowered before the ITB unit
          can be pulled out of the unit. ( p.410)
900
                                                                                         SC Tables
SC Tables
SC100: Scanning 1
              The white level peak did not reach the prescribed threshold when the white plate
              was scanned.
              The scanner home position sensor did not detect the home position (did not go
              OFF) after the scanner moved forward 20 mm..
                                                                                                     901
      6. Troubleshooting
                               The scanner home position sensor did not go ON after the scanner moved forward
                               6 mm and the feeler dropped into the HP sensor.
                               The black level value did not reach ±3 of the prescribed value for AGC (Automatic
                               Gain Control) that executed immediately after the scanner unit powered on.
6                               • SBU defective
                                • IPU defective
                                • BCU defective
                               The 2nd white level value did not reach the target range (-7 to 0) for AGC
                               (Automatic Gain Control) that executed immediately after the scanner unit
                               powered on.
902
                                                                                          SC Tables
              When the machine was switched on, or when the machine returned to full
              operation from the energy save mode, the machine could not access the SBU
              register, or the SBU register values are abnormal.
              Note: The ASIC IDs read during automatic adjustment of the SBU can be
              displayed with SP4600 (SBU Version Display).
                     An error occurred during the self-diagnostic test performed every time the
                     machine is powered on, or returns to full operation from energy save mode.
    SC161-1   D
                       • Harness between IPU and SBU disconnected or defective
                                                                                                        6
                       • Defective BCU board
                       • Defective IPU board
              The scanner unit exhaust fan did not switch on within 10 sec. after the CPU issued
              the ON signal.
                                                                                                      903
      6. Troubleshooting
                               The fan next to the lamp regulator board did not switch on within 10 sec. after the
                               CPU issued the ON signal.
                               The scanner unit exhaust fan did not switch on within 10 sec. after the CPU issued
                               the ON signal.
The 11-digit number registered for the machine serial number does not match.
                                • NVRAM defective
                                • BCU replaced without original NVRAM
                                • Check the serial number with SP5-811-002.
                                • If the stored serial number is incorrect, contact your supervisor.
904
                                                                                         SC Tables
            After the C K polygon motor turned on, or within 10 sec. after the rpm’s changed,
            the motor did not enter READY status.
            The C, K polygon motor lock signal (XSCRDY signal) failed to unlock (go HIGH)
            within 3 sec. after the C, K polygon motor went OFF.
            The C, K polygon motor left the lock status once the motor achieved normal
            rotation speed.
            After the Y,M polygon motor turned on, or within 10 sec. after the rpm’s changed,
            the motor did not achieve motor lock (READY) status.
                                                                                                     905
      6. Troubleshooting
                               The Y, M motor lock signal (XSCRDY signal) failed to unlock (go HIGH) within 3
                               sec. after the Y, M polygon motor went OFF.
                               The Y,M polygon motor left the lock status once after the motor achieved regular
                               rotation speed.
6 • IPU defective
                                • When the C main scan magnification rate was measured, there was no
                                  output for the trailing edge beam detection signal
                                • The C magnification rate could not be detected
                                • The detected C magnification rate was not within specification.
906
                                                                                              SC Tables
                      • When the M main scan magnification rate was measured, there was no
                        output for the trailing edge beam detection signal
                      • The M magnification rate could not be detected
                      • The detected M magnification rate was not within specification.
                      • When the Y main scan magnification rate was measured, there was no output
                        for the trailing edge beam detection signal
                      • The Y magnification rate could not be detected
                      • The detected Y magnification rate was not within specification.
SC22x
RTB 50   SC220   D   TE LD1 Laser Synchronization Detection Error (K)
                     A signal was not output from the K LSDB after more than 100 ms (100 ms x2) after
                     the LD fired.
SC22x
RTB 50   SC222   D   TE LD1 Laser Synchronization Detection Error (C)
                     A signal was not output from the C LSDB after more than 100 ms (100 ms x2) after
                     the LD fired.
SC22x
RTB 50   SC224   D   TE LD1 Laser Synchronization Detection Error (M)
                                                                                                          907
         6. Troubleshooting
                                  A signal was not output from the M LSDB after more than 100 ms (100 ms x2)
                                  after the LD fired.
SC22x
RTB 50    SC226               D   TE LD1 Laser Synchronization Detection Error (Y)
                                  A signal was not output from the Y LSDB after more than 100 ms (100 ms x2) after
                                  the LD fired.
                                  The K FGATE signal did not go ON within the prescribed time after printing started
  6                               and the STTRIG single went ON.
After the K FGATE signal went on, it failed to go OFF within the prescribed time.
   908
                                                                                         SC Tables
            The C FGATE signal did not go ON within the prescribed time after printing started
            and the STTRIG single went ON.
After the C FGATE signal went on, it failed to go OFF within the prescribed time.
            The M FGATE signal did not go ON within the prescribed time after printing
            started and the STTRIG signal went ON.
After the M FGATE signal went on, it failed to go OFF within the prescribed time.
                                                                                                     909
      6. Troubleshooting
                               The Y FGATE signal did not go ON within the prescribed time after printing started
                               and the STTRIG single went ON.
After the Y FGATE signal went on, it failed to go OFF within the prescribed time.
910
                                                                                                      SC Tables
SC26x
RTB 50    SC260   C   Laser Thermistor Error (CK)
 SC26x
 RTB 50   SC263   C   Laser Thermistor (Y) Error
                      The laser thermistor in the YM laser unit is not functioning properly because it is
                      disconnected or shorted out.
 SC26x
 RTB 50   SC265   C   Skew Control: Out of Range Error (C)
 RTB 81
                      The C skew control pulse total (SP2104-7) is not within range.
SC26x
RTB 50    SC266   C   Skew Control: Out of Range Error (M)
RTB 81
                      The M skew control pulse total (SP2104-8) is not within range.
                                                                                                                  911
         6. Troubleshooting
SC26x
RTB 50
RTB 81    SC267               C   Skew Control: Out of Range Error (Y)
The image data that the K LDB received generated a fatal error.
The image data that the M LDB received generated a fatal error.
  912
                                                                              SC Tables
The image data that the Y LDB received generated a fatal error.
                                                                                          913
         6. Troubleshooting
SC285
RTB 50    SC285               D   MUSIC Error
RTB 81
                                  The results of MUSIC pattern reading failed 4 times (SC496 issued 4 times).
SC300: Development
Charge, Development
 914
                                                                                             SC Tables
            The interrupt that checks the status of the PCU power pack every 10 ms detected a
            short at the high-voltage harness or charge leak at the charge roller. The high-
            voltage harness could be broken or defective, or the charge roller could be dirty.
              • Disconnect the high voltage cable from Terminal C of the power pack.
              • Attach a voltmeter to the terminal.
              • If there is no output from the terminal, replace the power pack.
            -or-
              • If there is output from the terminal, test the resistance between the high
                voltage cable and the ground.
              • If resistance is nearly "0", check the high-voltage harness for defects and
                replace it if necessary.
              • Test the conductivity between the PCU and the ground. If there is no
                conductivity between the PCU and ground, replace the PCU.
              • If there is no charge PWM signal, replace the harness and/or BCU.
            Just before beginning to print, the charge FB (feed-back) voltage was detected less
            than 0.3V for 50 consecutive readings within 400 ms.
                                                                                                         915
      6. Troubleshooting
                               The BCU detected an electrical short during development charge output for
                               K,C,M, or Y. Possible causes for this are:
                                 • IOB harness disconnected or defective
                                 • High-voltage cable defective
                                 • Power pack defective
                                 • Development unit defective
                                 • IOB defective
                                1. Disconnect the high voltage cable from Terminal B of the development power
                                   pack.
                                2. Attach a voltmeter to the terminal.
                                3. If there is no output from the terminal, replace the power pack.
                               -or-
                                1. If there is output from the terminal, test the resistance between the high-
                                   voltage cable and the ground.
6                               2. If resistance is "0" or nearly "0", check the high-voltage harness for defects
                                   and replace it if necessary.
                                3. If replacing the harness does not solve the problem, test the resistance
                                   between the development unit terminal and the ground.
                                4. If there is no resistance (0 ohms) between the development unit and the
                                   ground, replace the PCU.
                                5. If there is no development PWM signal, replace the IOB harness and/or
                                   IOB.
                               The development motor failed to start within the prescribed time or failed during
                               normal operation.
916
                                                                                          SC Tables
The machine detected that the toner supply motor was not operating.
            Before the TD sensor control voltage (Vcnt = 4.75V) is adjusted when the TD
            sensor is initialized (SP3-030), the development unit is always checked for the
            presence of developer. The check revealed that the K, C, M, or Y development
            unit did not have a sufficient amount of toner. Vt (the TD sensor output) was less
            than 0.7V
                                                                                                      917
      6. Troubleshooting
                               The toner supply pump motor failed to start within the prescribed time or failed
                               during normal operation.
                                • Amount of toner on the ID sensor pattern printed and read between sheets
                                  less than 0.100 (SP3300-1).
                                • Accumulated toner clutch ON time in the K sub hopper of the toner supply
                                  unit greater than 5000 (SP3301-41)
6      SC356               D   Toner Supply Error (C)
                                • Amount of toner on the ID sensor pattern printed and read between sheets
                                  less than 0.200 (SP3300-3).
                                • Accumulated toner clutch ON time in the C sub hopper of the toner supply
                                  unit greater than 5000 (SP3301-43)
                                • Amount of toner on the ID sensor pattern printed and read between sheets
                                  less than 0.200 (SP3300-3).
                                • Accumulated toner clutch ON time in the M sub hopper of the toner supply
                                  unit greater than 5000 (SP3301-43)
                                • Amount of toner on the ID sensor pattern printed and read between sheets
                                  less than 0.200 (SP3300-4).
                                • Accumulated toner clutch ON time in the Y sub hopper of the toner supply
                                  unit greater than 5000 (SP3301-43)
918
                                                                                                   SC Tables
                      A small rectangular wire attached to the shaft of an augur in each toner supply unit
                      scrapes the surface of the toner end sensor with each rotation of the augur. The
                      cleaning wire may be bent or the toner end sensor is defective. If the toner end
                      sensor is damaged or out of position, the toner end sensor will cease to function
                      normally.
SC36x
RTB 79    SC360   D   TD Sensor (Vt High) Error (K)
                      The TD sensor output for the K development unit was greater than 4.7V
                      (SP3210-1)
                      The TD sensor output for the C development unit was greater than 4.7V
                      (SP3210-2)
                      The TD sensor output for the C development unit was greater than 4.7V
                      (SP3210-4)
                      These SC codes are issued if the TD sensor output is greater than 4.7V after 20
                      consecutive readings.
 SC36x
 RTB 79   SC365   D   TD Sensor (Vt Low) Error (K)
The TD sensor output for the K development unit was less than 0.5V (SP3210-1)
The TD sensor output for the C development unit was less than 0.5V (SP3210-2)
The TD sensor output for the M development unit was less than 0.5V (SP3210-3)
                                                                                                               919
         6. Troubleshooting
SC36x
RTB 79    SC368               D   TD Sensor (Vt Low) Error (Y)
The TD sensor output for the Y development unit was less than 0.5V (SP3210-4)
                                  These SC codes are issued if the TD sensor output is less than 0.5V after 10
                                  consecutive readings.
  6                               The TD sensor of the affected development unit could not be initialized within
                                  2.9±0.2V.
                                  The voltage reading during process control for Vsg_reg was not within the correct
                                  range (4.0±0.5V). Vsg_reg is the voltage reading of the light reflected directly
                                  from the bare surface of the ITB.
  920
                                                                                         SC Tables
            ID sensor (PWM) value is greater than the threshold value (Ifsg > 27 mA) set by
            SP3320-15 (Default: 0) This can be caused by one or more of these conditions:
              • ID sensor dirty
              • ID sensor defective
              • ITB dirty
              • Clean the window of the ID sensor with a clean cloth moistened with alcohol.
                Do not use a dry cloth.
              • ITB belt dirty
              • ITB out of position
              • ID sensor defective
            Note:
              • This error can occur as a result of cleaning the sensors with a dry cloth, which
                can cause a static charge to build up on the sensor and attract particles of
                paper dust.                                                                            6
              • Always clean these with a clean cloth moistened with alcohol.
            The density of the Black reading in the ID sensor patterns created between pages
            (SP3300-1) is greater than the threshold value set by SP3301-21.
            The density of the Cyan reading in the ID sensor patterns created between pages
            (SP3300-2) is greater than the threshold value set by SP3301-22.
            The density of the Magenta reading in the ID sensor patterns created between
            pages (SP3300-3) is greater than the threshold value set by SP3301-22.
            The density of the Yellow reading in the ID sensor patterns created between pages
            (SP3300-4) is greater than the threshold value set by SP3301-22.
            -or-
            The ID sensor reading for the affected color was probably due to excessive toner.
                                                                                                     921
          6. Troubleshooting
                                   The density of the Black reading in the ID sensor patterns created between pages
                                   (SP3300-1) is less than the threshold value set by SP3301-23.
                                   The density of the Cyan reading in the ID sensor patterns created between pages
                                   (SP3300-2) is less than the threshold value set by SP3301-24.
                                   The density of the Magenta reading in the ID sensor patterns created between
                                   pages (SP3300-3) is less than the threshold value set by SP3301-24.
                                   The density of the Yellow reading in the ID sensor patterns created between pages
                                   (SP3300-4) is less than the threshold value set by SP3301-24.
                                   An error was detected at power on, when the affected motor started up, or during
                                   normal rotation of the motor. Excessive torque was detected on the motor, possibly
                                   caused by a jammed drum cleaning blade. A LOCK signal could not be detected
                                   after 1 sec.
                                    • Disassemble the PCDU and inspect the drum and cleaning blade for damage.
                                      Replace is necessary.
                                    • Execute SP7988 for whichever unit was affected.
                                    • Reset the counter with 7987 for whichever unit was affected.
SC39x
           SC395               D   Drum Motor Error (K)
RTB 71
RTB 72
           SC396               D   Drum Motor Error (C)
RTB 88
RTB 120
    922
                                                                                                     SC Tables
SC39x
RTB 71    SC397     D   Drum Motor Error (M)
RTB 72
RTB 88    SC398     D   Drum Motor Error (Y)
RTB 120
                        A lock signal could not be detected within one sec. after the motor start signal was
                        sent, or the LOCK signal was lost during normal operation of the motor.
                                                                                                                 923
            6. Troubleshooting
   6                                 The detected development start voltage was not within the range of ±150V.
                                     Process control error codes: 57, 58 (displayed with SP3012).
    924
                                                                                                       SC Tables
                        The reading of the potential sensor above the drum of the affected color is
                        incorrect. Specifically, Vd was out of range:
                        500    Vd (700)     -800
                        Process control error codes: 15, 16 (displayed with SP3012)
                        Note: Vd is the potential sensor reading of the unexposed surface of the OPC
                        drum (no laser applied to the drum). This is read during the potential process
                        control self-check.
                        Error Code 15
                          • Potential sensor probe dirty.
                          • Clean area around potential sensor with a blower brush
                          • Potential sensor defective
                        Error Code16
                          • Potential sensor board defective
SC415-418
RTB 131
            SC415   C   Potential Sensor Vd Adjustment Error (K)                                                     6
            SC416   C   Potential Sensor Vd Adjustment Error (C)
                        The DC bias charge could not be adjusted to the target voltage Vd±8V
                        Process control error code: 63 (displayed with SP3012).
                        Note: Vd is the potential sensor reading of the unexposed surface of the OPC
                        drum (no laser applied to this area of the drum). This is read during the potential
                        process control self-check. Vd is adjusted with the charge roller.
                        Error Code 63
                          • Charge roller dirty
                          • Charge roller defective
                                                                                                                   925
      6. Troubleshooting
                               Error Code 64
                                 • Charge roller dirty
                                 • Charge roller defective
                                 • OPC drum is worn and needs to be replaced
926
                                                                                                        SC Tables
                      The machine detected a problem with the image transfer power pack. An interrupt
                      checks the status of the power pack every 10 ms. This SC is issued if a problem
                      exists with 50 consecutive samplings (500 ms).
                      The 1st lift motor (YCM) was operating but the 1st lift motor sensor failed to detect
                      the position of the sensor feeler within the prescribed time.
                        • Sensor dirty
                        • Sensor harness disconnected or broken
                        • Sensor defective
                        • Motor defective
                      After the front door was closed, the ITB lift sensor (K) failed to detect the ITB at the
                      correct position.
                                                                                                                    927
          6. Troubleshooting
                                     • Sensor 1 or 2 dirty
                                     • Sensor harness disconnected or broken
                                     • Sensor 1 or 2 defective
                                     • 2nd lift motor (K) defective
SC452 D ITB Unit Transfer Power Pack Low Voltage Error (K)
           SC453               D   ITB Unit Transfer Power Pack Low Voltage Error (C)
 6         SC454               D   I ITB Unit Transfer Power Pack Low Voltage Error (M)
SC455 D ITB Unit Transfer Power Pack Low Voltage Error (Y)
                                   The machine detected a power pack voltage output at less than 0.1 kV due to a
                                   problem with the power pack power supply.
                                   The ITB cleaning unit motor failed to start within the prescribed time or failed
                                   during normal operation.
  928
                                                                                                       SC Tables
                      The machine detected that the electrical resistance of the roller exceeded the
                      allowed limit, indicating that the service life of the roller has expired or there could
                      be a problem with the transfer power pack.
The machine detected a voltage leak at the paper transfer power pack
                                                                                                                   929
          6. Troubleshooting
                                   The PTR separation motor was operating but the PTR separation sensor failed to
                                   detect the feeler that triggers detection of the PTR separation sensor.
                                     • Sensor dirty
                                     • Motor harness disconnected or broken
                                     • Sensor defective
                                     • Motor defective
SC467
RTB 135
           SC468               D   ITB Unit Power Pack Error: Low Output
                                   During the execution of bias feedback control, the machine detected that the
                                   output of the paper transfer power pack was less than 0.1 kV.
                                   The machine detected that the electrical resistance of the roller exceeded the
                                   allowed limit, indicating that the service life of the roller has expired or there could
                                   be a problem with the paper transfer power pack.
   930
                                                                                           SC Tables
            The machine could not center the belt correctly with 400 sec. after the ITB motor
            starting rotating the ITB.
              • Belt centering roller out of position
              • ITB encoder sensor defective
              • Belt centering roller sensor defective
              • Belt centering roller motor defective
            The belt centering roller sensor did not detect the belt centering roller at HP during
            initialization, or the belt centering roller sensor still detected the belt centering
            roller at HP after the belt centering roller motor switched on                               6
              • Belt centering roller sensor detective
              • Belt centering roller motor defective
                                                                                                       931
      6. Troubleshooting
                               The readings of the belt centering sensor dropped below one volt after 62
                               samples.
932
                                                                                           SC Tables
            The drum cleaning motor failed to start within the prescribed time or failed during
            normal operation.
            The used toner transport motor failed to start within the prescribed time or failed
            during normal operation.
                                                                                                         6
              • Physical obstruction is blocking motor or used toner transport path
              • Motor harness disconnected or broken
              • Motor defective
            The used toner bottle motor failed to start within the prescribed time or failed
            during normal operation.
                                                                                                       933
         6. Troubleshooting
                                  The TDCU (Transfer Drive Control Board) monitors the mechanisms. If the TDCU
                                  detects an impending failure in a system, it will notify the engine of the problem
                                  with an ASAP command. The main cause of such impending failures are:
                                    • Expiration of service life of components
                                    • Dirty sensors
SC496
          SC496               C   MUSIC Sensor Error
RTB 25
RTB 50
                                  This SC is issued if one or more of the following occurred:
                                    • MUSIC sensor sampling abnormal
                                    • Sensor LED adjustment abnormal
                                    • Number of patches abnormal
                                    • ITB scratched
                                    • Main scan registration abnormal
                                    • Sub scan registration abnormal
                                    • Main scan magnification abnormal
                                    • Main scan magnification error diffusion abnormal
                                    • Lens refraction abnormal
   934
                                                                                     SC Tables
            The machine detected one of these problems with the temperature/humidity sensor
            located under the rear end of the K PCDU:
             • The temperature sensor output was less than 0.5V or more than 2.8V three
               times in one minute, indicating a problem with the temperature detection.
             • The humidity sensor output was more than 2.4V for three times in one minute,
               indicating a problem with humidity detection.                                       6
             • Sensor harness disconnected or broken
             • Sensor has slipped out of position
             • Sensor defective
            The machine detected one of these problems with the temperature/humidity sensor
            located under the rear end of the K PCDU:
             • The temperature sensor output was less than 0.5V or more than 2.8V three
               times in one minute, indicating a problem with the temperature detection.
             • The humidity sensor output was more than 2.4V for three times in one minute,
               indicating a problem with humidity detection.
                                                                                                 935
         6. Troubleshooting
                                  The ITB sensor that reads the encoded film strip on the edge of the image transfer
                                  belt was not operating correctly. (The TDCU constantly monitors operation of the
                                  ITB with transfer feed-back control.)
   936
                                                                                                SC Tables
The tray lift motor, pick-up solenoid, or lift sensor did not operate correctly.
            The tray lift motor, pick-up solenoid, lift sensor, or lower limit sensor did not
            operate correctly.
                                                                                                            937
      6. Troubleshooting
The exit roller lift motor of lift motor sensor is not operating.
938
                                                                                           SC Tables
            The registration gate could not be detected on or off within the prescribed time.
            Specifically:
              • The registration gate HP sensor did not switch off within 500 ms after the gate
                retract motor switched on.
              • After the registration HP sensor switched off, the HP sensor did not switch on
                within 500 ms.
            The HP sensor did not go on or off within the prescribed time. Specifically:                 6
              • During normal homing operation, before the unit shift motor starting rotating
                clockwise, the unit was detected at the HP (on). Or, after the unit shift motor
                had rotated clockwise for 20 pulses, the unit could not be detected at the HP
                (on).
              • During homing operation with the unit out of HP, The unit could not be
                detected off or on within 1068 ms after the unit shift motor started rotating
                count-clockwise and the cam shaft had rotated twice.
            The CIS cleaning fan motor in the right drawer failed to start within the prescribed
            time or failed during normal operation.
                                                                                                       939
      6. Troubleshooting
                               A LOW motor LOCK signal was not detected after the motor switched off after 10
                               consecutive attempts.
                               The fusing motor failed to start within the prescribed time or failed during normal
                               operation.
                               The exit motor failed to start within the prescribed time or failed during normal
                               operation.
                               A transport motor of the optional cooling unit failed to switch on within the
                               prescribed time after startup.
940
                                                                                                 SC Tables
                          The fan stopped during operation. This alarm is issued if the fan lock sensor
                          detects that the fan has been off for 10 sec.
                            The fan stopped during operation. This alarm is issued if the fan lock
                            sensor detects that the fan has been off for 10 sec.
                The one of the fans in the heat sink duct stopped during operation. This alarm is
                issued if the fan lock sensor detects that the fan has been off for 5 sec.
                One of the fans in the paper cooling duct stopped during operation. This alarm is
                issued if the fan lock sensor detects that the fan has been off for 5 sec. The paper
                cooling duct surrounds the circular baffle at the back of the left drawer.
SC532-01 B 3rd Tray Front Blower Fan Error LCIT Top Tray: Front
SC532-02 B 3rd Tray Rear Blower Fan Error LCIT Top Tray: Rear
                                                                                                             941
      6. Troubleshooting
SC533-01 B 4th Tray Front Blower Fan Error LCIT Middle Tray: Front
SC533-02 B 4th Tray Rear Blower Fan Error LCIT Middle Tray: Rear
SC534-01 B 5th Tray Front Blower Fan Error LCIT Bottom Tray: Front
SC534-02 B 5th Tray Rear Blower Fan Error LCIT Bottom Tray: Rear
                                     The fan motor failed to start within the prescribed time or stopped during
                                     normal operation.
                                   This is the small fan to the left or the large pressure roller fan on the front of the
                                   left drawer.
                                   The fan motor failed to start within the prescribed time or stopped during normal
                                   operation. The drive exhaust fan is located near the upper left corner of the
                                   machine at the rear.
                                   The fan motor failed to start within the prescribed time or stopped during normal
                                   operation. The toner supply cooling fan is inside the duct at the upper right
                                   corner at the rear of the machine. It is inside the duct that runs past the YM laser
                                   unit and connects behind the toner supply units.
942
                                                                                              SC Tables
              One of the fans at the bottom edge of the controller box failed to start within the
              prescribed time or stopped during normal operation.
              One of the three large fans that cool the liquid coolant through the radiator
              failed to start within the prescribed time or stopped during normal operation.
              These fans are located in the cooling box at the back of the machine.
                                                                                                          943
      6. Troubleshooting
                               Temperature incorrect due to a TRIAC short or other problem with IOB or AC drive
                               board
                               Zero cross signals, generated from the AC power supply, are used to generate
                               trigger pulses to control the applied power accurately. When the main switch is
                               turned on, the machine checks how many zero-cross signals are generated within
                               a prescribed time. This SC code is issued if the number of zero-cross signals
                               detected is not within specification.
944
                                                                                       SC Tables
            Temperature incorrect due to a TRIAC short or other problem with IOB or AC drive
            board
            The fusing lamp reached the warm-up temperature and then attained fusing
            temperature (full power), but remained on after paper passed through the fusing
            unit (hot roller was not rotating)..
            At power-on the machine detected that the main power supply was unstable,
            probably due to electrical noise on the line.
                                                                                                   945
      6. Troubleshooting
                                 The fusing lamp reached the warm-up temperature and then attained fusing
                                 temperature (full power), but remained on after paper passed through the fusing
                                 unit (hot roller was not rotating).
                                 Note: Fusing lamp 4 is in the heating roller.
                                 This SC only occurs if SP1142 is on (Default: OFF), and paper jams occurred in
                                 the fusing unit for three consecutive feeds. With SP1142 set to "1" the machine
                                 operation can be restored only by the service technician after three consecutive
                                 jams occur.
946
                                                                                                 SC Tables
                      Temperature incorrect due to a TRIAC short or other problem with IOB or AC drive
                      board
                                                                                                             947
          6. Troubleshooting
                                   Temperature incorrect due to a TRIAC short or other problem with IOB or AC drive
                                   board
                                   Pressure roller lift motor not operating correctly. No signal to indicate completion
                                   of operation.
   948
                                                                                               SC Tables
                     Temperature incorrect due to a TRIAC short or other problem with IOB or AC drive
                     board
SC575
         SC575   A   Fusing Lamp 6 Error
RTB 65
                     The fusing lamp in the pressure roller reached the warm-up temperature and then
                     attained fusing temperature (full power), but remained on after paper passed
                     through the fusing unit (hot roller was not rotating)..
                                                                                                           949
      6. Troubleshooting
                               The hot roller NC sensor (infrared thermistor) on top of the fusing unit detected
                               temperature less than 0C for 75 sec.
                               Temperature incorrect due to a TRIAC short or other problem with IOB or AC drive
                               board
950
                                                                                              SC Tables
            The fan motor failed to start within the prescribed time or stopped and remained
            off for one sec. This motor is the blower fan mounted flat on the rear side of the
            machine on the right.
                                                                                                            6
SC582   D   Cooling Box Emission Exhaust, Cooling Box Heat Fan Error
            One of these fan motors failed to start within the prescribed time or stopped and
            remained off for one sec. These fans are inside the cooling box below the blower
            fan on the right.
            The fan motor failed to start within the prescribed time or stopped and remained
            off for one sec. This is the lower blower fan mounted at a right angle on the rear of
            the machine behind the cooling box.
                                                                                                          951
      6. Troubleshooting
                               The fan motor failed to start within the prescribed time or stopped and remained
                               off for one sec. This is the blower fan inside the "L" duct inside the cooling box and
                               below the air and ozone filters.
                               The fan motor failed to start within the prescribed time or stopped and remained
                               off for one sec. This is the small fan on the right end of the third duct from the top at
                               the rear side of the machine behind the cooling box.
                               The YM thermistor is inside the YM laser unit. One of the following occurred:
                                 • The YM thermistor registered a reading of less than -10°C, indicating a
                                   disconnection.
                                 • The YM thermistor registered a reading of more than 80°C, indicating an
                                   electrical short circuit
952
                                                                                                   SC Tables
                  One of these fan motors failed to start within the prescribed time or stopped and
                  remained off for one sec. These are the four large fans visible on the left side of the
                  machine with the left cover removed.
                  The fan motor failed to start within the prescribed time or stopped and remained
                  off for one sec. This is the small fan located at the upper rear corner on the left side
                  of the machine.
A stepper motor controlled by the DRB in the right drawer has failed.
                      A stepper motor controlled by the TDCU on the back of the machine has
                      failed.
A stepper motor controlled by the DDRB in the decurler unit has failed.
                                                                                                               953
         6. Troubleshooting
                                  The strength of the double-feed sensor LED light could not be calibrated within the
                                  prescribed range after three attempts.
                                  The over-limit sensor went on because the decurler unit has moved farther than the
                                  allowed distance (±13.85 mm).
The decurler unit was not detected at its home position within 6 sec.
SC595
RTB 42    SC595               D   TDCU Hardware Error
  954
                                                                                            SC Tables
             A command was received from the TDCU due to a stepper motor error, FPGA
             configuration error, or FPGA power source error.
             One or more of the four paper height sensors in Tray 1 of the main machine is not
             functioning correctly.
SC600: Communications
             No response from the ADF after connection to the main machine or an error
             occurred after connection.
                                                                                                        955
      6. Troubleshooting
There was no response to a frame sent from The Controller Board To the engine.
956
                                                                                              SC Tables
                  • If Cumin has already been installed, confirm that the NVRAM is compatible
                    for use with Cumin.
                  • If Cumin has just been installed, confirm that the NVRAM is compatible for
                    use with Cumin, clear the Cumin setting, set the common authentication, then
                    try again.
                One of the following problems exist with the ID2 stored in NVRAM:
                  • ID2 has less than 17 digits
                  • A non-printable character exists in ID2
                  • ID2 is all spaces                                                                       6
                  • ID2 is NULL
                  • Replace NVRAM.
                  • Clear the Cumin setting, set the common authentication, then try again.
After three re-tries there was still no response from the EEPROM on the BCU.
                 • Electrical noise
                 • Cycle machine off/on
                 • If problem persists, install a noise filter
                 The engine did not respond within 30s after power on, or the engine went down
                 suddenly at power on or during warm up because a communication reset
                 occurred between the BCU and the controller.
                                                                                                          957
         6. Troubleshooting
                                          The control board of the transport cooling unit detected that the power
                                          supply was off and not functioning.
RTB 28
          SC681               D       Toner Cartridge RFID Communication Error
SC681
                                      A communication error occurred when the RFID tried to communicate with the
                                      RFID receptor on the toner cartridge. This SC was issued after the third attempt to
                                      communicate failed.
SC682
RTB 87    SC682               D   RFID ID Chip Communication Error: PCU
   958
                                                                                                     SC Tables
                           RFID made three unsuccessful attempts to communicate with the ID chip on the
                           PCU.
                         The RFID unit communication check failed regardless of whether toner cartridges
                         have been installed or not.
                          • Electrical noise
                          • Cycle the machine off/on                                                               6
SC684
RTB 90   SC684   D       Fusing Unit ID Chip Error
                         The machine made three unsuccessful attempts to communicate with the fusing unit ID
                         chip.
                          • ID chip missing
                          • ID chip data corrupted
                          • ID chip disconnected or broken
                          • Electrical noise
PSU 2 failure.
                                                                                                                 959
      6. Troubleshooting
PSU 2 failure. A fuse has blown on PSU 2 on the back of the main machine.
                               The BICU did not receive a memory address command from the controller within
                               the prescribed time after the paper reached the registration sensor.
                               The machine cannot communicate (data read/write) normally with the K LDB
                               (laser control ASIC).
                               The machine cannot communicate (data read/write) normally with the C LDB
                               (laser control ASIC).
960
                                                                                            SC Tables
              The machine cannot communicate (data read/write) normally with the M LDB
              (laser control ASIC).
              The machine cannot communicate (data read/write) normally with the Y LDB
              (laser control ASIC).
SC700: Peripherals                                                                                        6
SC701     D   ADF original pickup operation error
              Even though the pickup motor is rotating clock-wise, the pickup roller home
              position sensor cannot detect the position of the pickup roller.
              The bottom plate HP sensor did not detect the home position of the bottom plate
              after the bottom plate lift motor switches on and lowers the bottom plate.
              The bottom plate position sensor does not detect the position of the plate after the
              lift motor switches on and raises the bottom plate.
                                                                                                        961
      6. Troubleshooting
The unit installed immediately to the left of the HCS failed to respond.
962
                                                                                   SC Tables
              The downstream Ring Binder (RB) failed to respond to communication from the
              main machine.
               • Check for and remove any physical obstructions around the motor and
                 timing belts
               • Motor harness or connector disconnected or defective
               • Motor defective
                                                                                               963
      6. Troubleshooting
                               One or both motors at the junction gates (stapler junction gate motor, proof
                               tray junction gate motor) stopped operating, due to a physical obstruction or
                               another problem.
                                • Check for and remove any physical obstructions around the motor and
                                  timing belt
                                • Motor harness or connector disconnected or defective
                                • Motor defective
                                • Finisher main board defective
                                 • Check for and remove any physical obstructions around the motor and
                                   timing belts
                                 • Motor harness or connector disconnected or defective
6                                • Motor defective
                                 • Finisher main board defective
                                • Check for and remove any physical obstructions around the motor and
                                  timing belts
                                • Motor harness or connector disconnected or defective
                                • Motor defective
                                • Finisher main board defective
964
                                                                                              SC Tables
                     The system did not detect the front jogger fence at its home position (or out of
                     its home position) within the prescribed time. The 1st occurrence causes a jam,
                     and the 2nd occurrence causes this SC code.
                       • Check for and remove any obstructions around the jogger fence
                       • Motor harness or connector disconnected or defective
                       • Front jogger fence HP sensor dirty
                       • Front jogger fence HP sensor harness or connector disconnected or
                         defective
                       • Front jogger fence HP sensor defective
                       • Front jogger fence motor defective
                       • Finisher main board defective
                     The system did not detect the rear jogger fence at its home position (or out of
                     its home position) within the prescribed time. The 1st occurrence causes a jam,        6
                     and the 2nd occurrence causes this SC code.
                       • Check for and remove any obstructions around the jogger fence
                       • Motor harness or connector disconnected or defective
                       • Rear jogger fence HP sensor dirty
                       • Rear jogger fence HP sensor harness or connector disconnected or
                         defective
                       • Rear jogger fence HP sensor defective
                       • Rear jogger fence motor defective
                       • Finisher main board defective
                                                                                                          965
      6. Troubleshooting
The motor that drives the rotation of the positioning sponge roller is not operating.
                               The motor that lowers and raises the positioning roller above the stapling tray not
                               operating.
6
                                 • Cycle the machine off/on
                                 • Check for and remove any obstruction that blocks the operation of the roller
                                   arm
                                 • Motor harness loose, defective
                                 • Positioning roller HP sensor dirty
                                 • Positioning roller HP sensor harness or connector disconnected or defective
                                 • Motor defective
                                 • Sensor defective
                                 • Finisher main board defective
966
                                                                                            SC Tables
            The motor that opens and closes the exit guide at the shift tray exit is not operating
            correctly.
            The drag roller arm with the sponge roller did not return to its home position within
            the prescribed time.
              The side fences at the exit of the finisher did not leave (or arrive at) their home
              positions within the prescribed time. The 1st occurrence causes a jam, and the
              2nd occurrence causes this SC code.
                                                                                                        967
      6. Troubleshooting
                               Motor drive board output abnormal, or short circuit detected on the board. The
                               1st failure issues this SC code.
                               The proof tray JG HP sensor did not detect the junction gate at (or out of) its
                               home position within 2 s.
968
                                                                                           SC Tables
            The stapler JG HP sensor did not detect the stapler junction gate at (or out of) its
            home position within the prescribed time. The 1st occurrence causes a jam, and
            the 2nd occurrence causes this SC code.
The pre-stack motor that moves the pre-stack roller is not operating.
              The pre-stack JG motor that operates the pre-stack junction gate is not
              operating. The pre-stack junction gate sensor did not detect the junction gate in
              (or out of) its home position within the prescribed time.
                                                                                                       969
      6. Troubleshooting
                                 The stapler motor did not switch off within the prescribed time. The 1st detection
                                 failure issues a jam error, and the 2nd failure issues this SC code.
6                              The stapler did not return to its home position (or did not leave its home position)
                               within the specified time. The 1st occurrence causes a jam, and the 2nd
                               occurrence causes this SC code.
970
                                                                                               SC Tables
                The stapler did not return to its home position (or leave its home position) within
                the specified time after stapling. The 1st occurrence causes a jam, and the 2nd
                occurrence causes this SC code.
                  The booklet stapler motor did not start stapling within the prescribed time. The
                  1st occurrence causes a jam, and the 2nd occurrence causes this SC code.
                  The stack feed-out belt HP sensor did not activate within the specified time after
                  the stack feed-out belt motor turned on. The 1st occurrence causes a jam, and
                  the 2nd occurrence causes this SC code.
                                                                                                           971
      6. Troubleshooting
                               The stack plate HP sensor (front) did not activate within the prescribed time after
                               the motor turned on. The 1st occurrence causes a jam, and the 2nd occurrence
                               causes this SC code.
                               The stack plate HP sensor (center) did not activate within the prescribed time after
6                              the motor turned on. The 1st occurrence causes a jam, and the 2nd occurrence
                               causes this SC code.
972
                                                                                                       SC Tables
                         The stack plate HP sensor (rear) did not activate within the prescribed time after
                         the motor turned on. The 1st occurrence causes a jam, and the 2nd occurrence
                         causes this SC code.
                         The shift tray paper height sensor did not change its status within the prescribed
                         time after the tray was raised or lowered. The 1st occurrence causes a jam, and             6
                         the 2nd occurrence causes this SC code.
                           The drag roller HP sensor did not detect the drag roller in (or out of) its home
                           position within the prescribed time. (The drag drive motor drives the timing belt
                           that rotates the drag roller at the shift tray exit.)
                                                                                                                   973
      6. Troubleshooting
                               The drag roller motor did not turn on. (The drag roller motor drives the shaft that
                               moves the drag roller left and right at the shift tray exit.)
                               The shift tray HP sensors did not detect the shift tray in (or out of) its home
                               position within the prescribed times. The 1st occurrence causes a jam, and the
                               2nd occurrence causes this SC code.
                               Note: In the Finisher SR5000 (B830), these sensors are the "half-turn" sensors.
974
                                                                                         SC Tables
            The punch HP sensor did not detect the punch movement motor in (or out) of its
            home position within the prescribed time. The 1st occurrence causes a jam, and
            the 2nd occurrence causes this SC code.
                                                                                                     975
      6. Troubleshooting
The punch switch motor failed to turn on within the specified time.
                               The punch movement HP sensor did not detect the punch at its home position
                               (or out of its home position) within the prescribed time. The 1st occurrence
                               causes a jam, and the 2nd occurrence causes this SC code.
                                 • Check for and remove any obstructions that block the movement of the
                                   punch unit
                                 • Punch movement HP sensor dirty
                                 • Sensor harness or connector disconnected or defective
6                                • Sensor defective
                                 • Motor defective
                               The system detected an error at the CIS (Contact Image Sensor) inside the
                               punch unit during paper registration for paper punching.
                                 • Check for and remove any obstructions that block the movement of the
                                   punch unit
                                 • Punch CIS unit harness or connectors disconnected or defective
                                 • CIS unit defective
                                 • Punch movement motor defective
976
                                                                                             SC Tables
                  The bottom fence in the booklet fold unit did not return to the home position
                  within the specified time.
The clamp roller did not return to the home position within the specified time.
                    The stack junction gate motor did not return to the home position within the
                    prescribed time.
                                                                                                         977
      6. Troubleshooting
                                    The stack transport unit HP sensor did not detect the stack transport unit at (or
                                    out of) its home position within the prescribed time. The 1st occurrence
                                    causes a jam, and the 2nd occurrence causes this SC code.
                                 • Lift motor, upper limit sensor, lower limit sensor harnesses, connectors
                                   disconnected or defective
                                 • Lift motor defective
                                 • Upper limit sensor defective
                                 • Lower limit sensor defective
978
                                                                                           SC Tables
              • Lift motor, upper limit sensor, lower limit sensor harnesses, connectors
                disconnected or defective
              • Lift motor defective
              • Upper limit sensor defective
              • Lower limit sensor defective
                                                                                                       979
      6. Troubleshooting
                                 The top fence HP sensor did not detect the top fence at (or out of) the home
                                 position within the prescribed time. The 1st occurrence causes a jam, and the
                                 2nd occurrence causes this SC code.
980
                                                                                         SC Tables
          The bottom fence HP senstor did not detect the bottom fence at (or out of) the
          home position within the prescribed time. The 1st occurrence causes a jam, and
          the 2nd occurrence causes this SC code.
                 The top tray JG HP sensor did not detect the top tray junction gate at (or out
                 of) its home position. The 1st occurrence causes a jam, and the 2nd
                 occurrence causes this SC code.
                                                                                                     981
      6. Troubleshooting
                                     The entrance junction gate HP sensor did not detect the entrance junction
                                     gate at (or out of) its home position. The 1st occurrence causes a jam, and
                                     the 2nd occurrence causes this SC code.
                                   The 1st stopper HP sensor did not detect the 1st stopper in (or out of) its home
                                   position within the prescribed time. The 1st occurrence causes a jam, and the
                                   2nd occurrence causes this SC code.
6                                    • 1st stopper HP sensor dirty
                                     • Sensor harness or connector disconnected or defective
                                     • 1st stopper motor harness or connector disconnected or defective
                                     • Sensor defective
                                     • Motor or motor drive board defective
                                     The 2nd stopper HP sensor did not detect the 2nd stopper in (or out of) its
                                     home position within the prescribed time. The 1st occurrence causes a jam,
                                     and the 2nd occurrence causes this SC code.
982
                                                                                    SC Tables
              The 3rd stopper HP sensor did not detect the 3rd stopper in (or out of) its
              home position within the prescribed time. The 1st occurrence causes a jam,
              and the 2nd occurrence causes this SC code.
                                                                                                  6
SC783-4   B   2nd Fold motor error                               Multi Folding Unit (D521)
SC783-7 B Reg. roller transport motor error Multi Folding Unit (D521)
                                                                                                983
      6. Troubleshooting
SC783-8 B Dynamic roller lift motor error Multi Folding Unit (D521)
                                   The dynamic roller HP sensor did not detect the dynamic roller in (or out of)
                                   its home position within the prescribed time. The 1st occurrence causes a
                                   jam, and the 2nd occurrence causes this SC code.
6
       SC783-9             B       Registration roller release motor error                Multi Folding Unit (D521)
                                   The registration roller HP sensor did not detect the registration roller in (or out
                                   of) its home position within the prescribed time. The 1st occurrence causes a
                                   jam, and the 2nd occurrence causes this SC code.
984
                                                                                         SC Tables
                The fold plate HP sensor did not detect the fold plate in (or out of) its home
                position within the prescribed time. The 1st occurrence causes a jam, and
                the 2nd occurrence causes this SC code.
                The jogger fence HP sensor did not detect the jogger fence in (or out of) its
                home position within the prescribed time. The 1st occurrence causes a jam,
                and the 2nd occurrence causes this SC code.
               The positioning roller HP sensor did not detect the positioning roller in (or out
               of) its home position within the prescribed time. The 1st occurrence causes a
               jam, and the 2nd occurrence causes this SC code.
                                                                                                     985
      6. Troubleshooting
                                    The direct-send JG HP sensor did not detect the direct-send JG in (or out of)
                                    its home position within the prescribed time. The 1st occurrence causes a
                                    jam, and the 2nd occurrence causes this SC code.
                                    The FM6 pawl HP sensor did not detect the FM6 pawl in (or out of) its
                                    home position. The 1st occurrence causes a jam, and the 2nd occurrence
                                    causes this SC code.
                                   The path junction gate that directs paper to the punch unit below is not
                                   operating correctly.
986
                                                                                            SC Tables
              The shift tray JG HP sensor did not detect the shift junction gate in (or out of) its
              home position. The 1st occurrence causes a jam, and the 2nd occurrence
              causes this SC code..
                                                                                                          6
SC787-3   B     Transport motor error                                              Stacker (D515)
               The proof tray JG HP sensor did not detect the proof tray junction gate in (or
               out of) its home position within the prescribed time. The 1st occurrence causes
               a jam, and the 2nd occurrence causes this SC code.
                                                                                                        987
      6. Troubleshooting
SC789 B Proof tray exit motor error Multi Folding Unit (D521)
                                   The motor drive PCB detected an error at the motor due to overload,
                                   overheating. Paper cannot exit at proof tray.
                                   The jogger fence HP sensor failed to detect the jogger fence at the home
                                   position within the specified time.
                                   The bottom fence failed to return to home position or failed to leave the home
                                   position within the prescribed time.
988
                                                                                       SC Tables
              Detected at HP after the time prescribed to leave the HP had elapsed (more
              than 36 pulses) (1 detection, jam, twice detected, SC error)
              -or-
              Not detected at HP after the time prescribed to arrive at the HP had elapsed
              (more than 22 pulses) (1 detection, jam, twice detected, SC error)
              Detected at HP after the time prescribed to leave the HP had elapsed (more
              than 400 pulses) (1st detection, jam, 2nd detection, SC error)
              -or-                                                                                   6
              Not detected at HP after the time prescribed to arrive at the HP had elapsed
              (more than 600 pulses) (1st detection, jam, 2nd detection, SC error)
                                                                                                   989
      6. Troubleshooting
                               Detected at HP after the time prescribed to leave the HP had elapsed (more
                               than 36 pulses) (1st detection, jam, 2nd detection, SC error)
                               -or-
                               Not detected at HP after the time prescribed to arrive at the HP had elapsed
                               (more than 22 pulses) (1st detection, jam, 2nd detection, SC error)
990
                                                                                       SC Tables
              Not detected at HP after the time prescribed to arrive at the HP had elapsed
              (more than 400 ms) (1st detection, jam, 2nd detection, SC error)
              -or-
              Detected at HP after the time prescribed to leave the HP had elapsed (more
              than 400 ms) (1st detection, jam, 2nd detection, SC error)
               Not detected at HP after the time prescribed to arrive at the HP had elapsed
               (more than 400 ms) (1st detection, jam, 2nd detection, SC error)
               -or-                                                                                  6
               Detected at HP after the time prescribed to leave the HP had elapsed (more
               than 400 ms) (1st detection, jam, 2nd detection, SC error)
                                                                                                   991
      6. Troubleshooting
                               Not detected at HP after the time prescribed to arrive at the HP had elapsed
                               (more than 400 ms) (1st detection, jam, 2nd detection, SC error)
                               -or-
                               Detected at HP after the time prescribed to leave the HP had elapsed (more
                               than 400 ms) (1st detection, jam, 2nd detection, SC error)
                               Not detected at HP after the time prescribed to arrive at the HP had elapsed
                               (more than 400 ms) (1st detection, jam, 2nd detection, SC error)
6                              -or-
                               Detected at HP after the time prescribed to leave the HP had elapsed (more
                               than 400 ms) (1st detection, jam, 2nd detection, SC error)
992
                                                                                          SC Tables
                   Not detected at HP after the time prescribed to arrive at the HP had elapsed
                   (more than 400 ms) (1st detection, jam, 2nd detection, SC error)
                   -or-
                   Detected at HP after the time prescribed to leave the HP had elapsed (more
                   than 400 ms) (1st detection, jam, 2nd detection, SC error)
                   Not detected at HP after the time prescribed to arrive at the HP had elapsed
                   (more than 400 ms) (1st detection, jam, 2nd detection, SC error)
                   -or-                                                                                 6
                   Detected at HP after the time prescribed to leave the HP had elapsed (more
                   than 400 ms) (1st detection, jam, 2nd detection, SC error)
                      50-sheet detection sensor (S606) went OFF during pre-bind jogging when
                      a 100-sheet thickness was detected. (1st detection jam, 2nd detection SC
                      error)
                      -or-
                      50-sheet detection sensor went OFF at initialization when the clamp moved
                      to the open position.
                                                                                                      993
      6. Troubleshooting
                               Not detected at HP after the time prescribed to arrive at the HP had elapsed
                               (more than 400 ms) (1st detection, jam, 2nd detection, SC error)
                               -or-
                               Detected at HP after the time prescribed to leave the HP had elapsed (more
                               than 400 ms) (1st detection, jam, 2nd detection, SC error)
6                              Not detected at HP after the time prescribed to arrive at the HP had elapsed
                               (more than 400 ms) (1st detection, jam, 2nd detection, SC error)
                               -or-
                               Detected at HP after the time prescribed to leave the HP had elapsed (more
                               than 400 ms) (1st detection, jam, 2nd detection, SC error)
994
                                                                                      SC Tables
                                                                                                  995
      6. Troubleshooting
                                At initialization or during ring binding, did not arrive at the home position
                                within the prescribed time (1500 ms) (1st detection: jam, 2nd detection: SC
                                error)
                                -or-
                                Detected at HP after the time prescribed to leave the HP had elapsed (more
                                than 1500 ms) (1st detection, jam, 2nd detection, SC error)
                                During pin alignment operation, the pin did not reach the up position or
6                               return to the home position within the prescribed time (400 ms), and one
                                retry failed within the same time limit.
996
                                                                                     SC Tables
               Detected at HP after the time prescribed to leave the HP had elapsed (more
               than 800 pulses) (1st detection, jam, 2nd detection, SC error)
               -or-
               Not detected at HP after the time prescribed to arrive at the HP had elapsed
               (more than 2300 pulses) (1st detection, jam, 2nd detection, SC error)
               Detected at HP after the time prescribed to leave the HP had elapsed (more
               than 200 pulses) (1st detection, jam, 2nd detection, SC error)                      6
               -or-
               Not detected at HP after the time prescribed to arrive at the HP had elapsed
               (more than 2125 pulses) (1st detection, jam, 2nd detection, SC error)
                                                                                                 997
      6. Troubleshooting
                                   Detected at HP after the time prescribed to leave the HP had elapsed (more
                                   than 200 pulses) (1st detection, jam, 2nd detection, SC error)
                                   -or-
                                   Not detected at HP after the time prescribed to arrive at the HP had elapsed
                                   (more than 3130 pulses) (1st detection, jam, 2nd detection, SC error)
998
                                                                                          SC Tables
              Although the stacker was full at the start and end of stacker operation with the
              stacker full (stacker sensors ON together), no documents were detected (also
              when documents were leaning)
              -or-
              Although the stacker was detected full with the stacker stopped, no
              documents were detected within 2 sec.
              (1st detection jam, 2nd detection SC error)
              The shift roller HP sensor did not detect the shift roller at (or out of) its home
                                                                                                        6
              position within the prescribed time. The 1st occurrence causes a jam, and the
              2nd occurrence causes this SC code.
                                                                                                      999
       6. Troubleshooting
                                The front jogger fence HP sensor did not detect the front jogger fence at (or
                                out of) its home position within the prescribed time. The 1st occurrence causes
                                a jam, and the 2nd occurrence causes this SC code.
                                The rear jogger fence HP sensor did not detect the rear jogger fence at (or out
                                of) its home position within the prescribed time. The 1st occurrence causes a
6                               jam, and the 2nd occurrence causes this SC code.
1000
                                                                                       SC Tables
              The jogger fence retraction HP sensor did not detect the jogger fences at (or
              out of) their home position within the prescribed time. The 1st occurrence
              causes a jam, and the 2nd occurrence causes this SC code.
              The sub jogger HP sensor did not detect the sub jogger fence at (or out of) its
              home position within the prescribed time. The 1st occurrence causes a jam,
              and the 2nd occurrence causes this SC code.                                             6
                • Sub jogger fence HP sensor dirty
                • Sensor harness or connector disconnected or defective
                • Check for and remove any obstructions that interfere with the operation
                  of the motor
                • Motor harness or connector disconnected or defective
                • Sensor defective
                • Motor or shift motor drive board defective
                                                                                                   1001
       6. Troubleshooting
                                The LE stopper HP sensor did not detect the leading edge stopper at (or out
                                of) its home position within the prescribed time. The 1st occurrence causes a
                                jam, and the 2nd occurrence causes this SC code.
                                When the tray was ascending (or descending), the state of the paper height
                                sensor did not change at the prescribed time to detect the height of the stack
6                               and adjust the height of the tray. The 1st occurrence causes a jam, and the
                                2nd occurrence causes this SC code.
                                  • Check for and remove any obstructions that interfere with the operation
                                    of the tray lift motor or paper height sensor actuator
                                  • Sensor actuator loose or broken
                                  • Sensor harness or connector disconnected or defective
                                  • Motor harness or connector disconnected or defective
                                  • Sensor defective
                                  • Motor defective
1002
                                                                                         SC Tables
               The trimming blade HP sensor did not detect the blade at (or out of) its home
               position within the prescribed time during trimming. The 1st detection causes
               a jam signal if the error occurred during cutting. The 2nd detection causes
               this SC code if the error occurred at the start or end of cutting.
                 • Check for and remove any obstacles (jammed paper scraps) around
                   the blade, motor, or sensor
                 • Trimming blade HP sensor dirty
                 • Sensor harness or connector disconnected or defective
                 • Trimming blade motor harness or connector disconnected or defective
                 • Motor defective
                 • Trimming unit main board defective
              The press roller HP sensor did not detect the press roller at (or out of) its home
              position within the prescribed time. The 1st occurrence causes a jam, and the
              2nd occurrence causes this SC code.
                                                                                                        6
                • Check for and remove any obstacles around the motor and sensor
                • Press roller motor HP sensor dirty
                • Sensor harness or connector disconnected or defective
                • Press roller motor harness or connector disconnected or defective
                • Motor defective
                • Trimming unit main board defective
              The cut position HP sensor did not detect the cut position stopper at (or out of)
              its home position within the prescribed time. The 1st occurrence causes a jam,
              and the 2nd occurrence causes this SC code.
                • Check for and remove any obstacles around the motor and sensor
                • Cut position HP sensor dirty
                • Sensor harness or connector disconnected or defective
                • Cut position motor harness or connector disconnected or defective
                • Motor defective
                • Trimming unit main board defective
                                                                                                     1003
       6. Troubleshooting
                                The press stopper HP sensor did not detect the press stopper at (or out of) its
                                home position within the prescribed time. The 1st occurrence causes a jam,
                                and the 2nd occurrence causes this SC code.
                                  • Check for and remove any obstacles around the motor and sensor
                                  • Press stopper HP sensor dirty
                                  • Sensor harness or connector disconnected or defective
                                  • Press stopper motor harness or connector disconnected or defective
                                  • Motor defective
                                  • Trimming unit main board defective
SC 800: Firmware
                                An error was detected in the signal from the ASIC (controller board) which
                                controls the STR (Suspend to RAM) function.
                                Note: STR is a feature of this machine that minimizes energy consumption while
                                the machine is in the energy saver mode.
                                                     SCS
                                SC816-5              Machine attempted to enter STR mode before engine
                                                     was OFF.
                                                     Sub System
                                SC816-39
                                                     Error occurred during system start up.
                                                     Hardware
                                SC816-50
                                                     Printer version only. Not used for this machine.
1004
                                                                                        SC Tables
                                  Sub System
            SC816-79
                                  Message mismatch.
                                  Hardware/System
            SC816-90
                                  A forced system reset (WDOG) occurred.
HDD Defective
                                                                                                    1005
       6. Troubleshooting
                                     Note: For more details about these SC code errors, execute SP5990 to print
                                     an SMC report so you can read the error code list. The error code is not
                                     displayed on the operation panel.
6                                    an SMC report so you can read the error code. The error code is not displayed
                                     on the operation panel.
                                     ASIC (Mandolin) for system control could not be detected. After the PCI
                0F30
                                     configuration, the device ID for the ASIC could not be checked.
                                     ASIC (Mandolin) for system control could not be detected. After the PCI
                0F31
                                     configuration, the device ID for the ASIC could not be checked.
                                     The read/write check done for resident RAM on the mother board could not
                0F41
                                     be done correctly.
1006
                                                                                            SC Tables
                 This SC can occur when the remote ROM and ROM is updated. SCS detected a
                 verify error when a module was written into NAND-Flash. After the second
                 attempt, the machine returns SC819 (Kernel Error).
                 Note: SCS is the "System Control Service" or Service Resource Manager that
                 performs processing between applications/ECS and the engine. It receives and
                 delivers information about the engine, engine status, and job processing. It also
                 exercises exclusive control of the operation panel and engine resources.
                The board that holds the wireless LAN card (Bluetooth) could be accessed, but the
                wireless LAN card could not be accessed while the machine was operating.
An error was detected for the wireless LAN card (802.11b or Bluetooth).
                                                                                                        1007
       6. Troubleshooting
0 Key Acquisition
                                 The key was acquired but the HDD could not be set.
                                  • Turn the machine power off/on several times.
                                  • Replace the controller board.
31 Other Error
                                 An unexpected error occurred while data was being converted. This error is the
                                 same as SC991. See SC991 below.
1008
                                                                                             SC Tables
                HDD is connected but a driver error is detected, or the driver did not respond with
                the status of the HDD within 30 s.
                At power on with the HDD detected, power supply to the HDD is interrupted, after
                the HDD is awakened from the sleep mode, the HDD is not ready within 30 s.
                                                                                                         1009
       6. Troubleshooting
                                    The data written to the HDD cannot be read normally, due to bad sectors
                                    generated during operation.
                                     • HDD defective
                                    Note: If the bad sectors are generated at the image partition, the bad sector
                                    information is written to NVRAM, and the next time the HDD is accessed, these
                                    bad sectors will not be accessed for read/write operation.
                                    During HDD operation, the HDD cannot respond to an CRC error query. Data
                                    transfer did not execute normally while data was being written to the HDD.
• HDD defective
                                    HDD responded to an error during operation for a condition other than those for
                                    SC863, 864.
• HDD defective.
1010
                                                                                       SC Tables
            The address book data cannot be read from the HDD or SD card where it is
            stored, or the data read from the media is defective.                                     6
             • Cycle the machine off/on.
             • Software defective.
             • Replace controller firmware.
             • HDD defective.
            More Details
             • Do SP5846-50 to reset all address book data.
             • Reset the user information with SP5832-6.
             • Replace the HDDs.
            An HDD error was detected immediately after power on, or the machine
            detected that the HDD was not operating correctly (data read or write) while
            receiving mail. The HDD may be defective or the machine was accidentally
            powered off while the HDD was being accessed.
                                                                                                   1011
       6. Troubleshooting
                                 An error was detected on the HDD immediately after the machine was turned on,
                                 or power was turned of while the machine was using the HDD.
                                 A data error was detected for the HDD/NVRAM after the Delete All option was
                                 used.
                                 Note: The source of this error is the Data Overwrite Security Unit running from an
                                 SD card.
                                   • Turn the main switch off/on and try the operation again.
                                   • Install the Data Overwrite Security Unit again..
6 • HDD defective
                                 An error occurred while the machine deleted data from the HDD.
                                 Note: The source of this error is the Data Overwrite Security Unit D377 running
                                 from an SD card.
1012
                                                                                     SC Tables
The system firmware could not be authenticated by the TMP security chip.
                                                                                                 1013
       6. Troubleshooting
       Trusted Platform Module. In computing, Trusted Platform Module (TPM) is both the name of a published
       specification detailing a secure cryptoprocessor that can store cryptographic keys that protect
       information, as well as the general name of implementations of that specification, often called the "TPM
       chip" or "TPM Security Device" (as designated in certain Dell BIOS settings).
SC900: Other
1014
                                                                                            SC Tables
                 When the printer application started, the specified font could not be found on the
                 SD card.
                                                                                                        1015
       6. Troubleshooting
Display Meaning
(-3) No label
1016
                                                                                                         SC Tables
 1. If the machine does not show one of the five HDD errors (SC860 to SC865), turn the machine
    power off and on.
 2. If this is not the solution for the problem, then initialize the NetFile partition on the HDD with
    SP5832-11 (HDD Formatting – Ridoc I/F).
    NetFiles: These are jobs printed from the document server using a PC and DeskTopBinder. Before
    you initialize the NetFile partition on the HDD, tell the customer:
      • Received faxes on the delivery server will be erased
      • All captured documents will be erased
      • Desk Top Binder/Print Job Manager/Desk Top Editor job history will be erased
      • Documents on the document server, and scanned documents, will not be erased.
      • The first time that the network gets access to the machine, the management information must
        be configured again (this will use a lot of time).
 3. Before you initialize the Netfile partition with SP5832-11, do these steps:
 4. Go into the User Tools mode and do “Delivery Settings” to print all received fax documents that
    are scheduled for delivery. Then erase them.
 5. In the User Tools mode, do Document Management> Batch Delete Transfer Documents.                                    6
 6. Do SP5832-11, and turn the machine off and on.
Procedure 3
 1. If “Procedure 2” is not the solution for the problem, do SP5832-1 (HDD Formatting – All)
 2. Cycle the machine off/on.
      • SP5832-001 erases all document and address book data on the hard disks. Consult with the
        customer before you do this SP code.
Procedure 4
If “Procedure 3” does not solve the problem, replace the HDD.
                                                                                                                     1017
       6. Troubleshooting
                                 An error not controlled by the system occurred (the error does not come under
                                 any other SC code).
                                   • Software defective
                                   • Turn the machine power off and on. The machine cannot be used until this
                                     error is corrected.
                                   • Re-install firmware
1018
                                                                                          SC Tables
             An error occurred because the number of records exceeded the limit for images
             managed in the service layer of the firmware. This can occur if there if there are
             too many application screens open on the operation panel.
               • No action required because this SC does not interfere with operation of the
                 machine.
               An application did not start after pressing the appropriate key on the operation
               panel.
                 • Software bug (change the firmware for the application that failed)
                 • A RAM or DIMM option required by the application is not installed or not
                   installed correctly.
               Register processing did not execute for an application within 60 sec. after the
                                                                                                         6
               machine was switched on. No applications start correctly, and all end
               abnormally.
                 • Software bug (change the firmware for the application that failed)
                 • A RAM or DIMM option required by the application is not installed or not
                   installed correctly.
SC995
RTB 39
                                                                                                      1019
       6. Troubleshooting
       The machine issues SC471, SC475, or SC476 when the ITB is out of position. If the countermeasures
       for these SC codes described in the SC tables do not correct the problem, the ITB is too far out of
       position for the machine to correct the problem automatically. Physical adjustment of the ITB is required.
1020
                                                                                 Special Troubleshooting Procedures
An ITB condition check is required after installing a new ITB or after doing the physical adjustment
described in the previous section. After the check, the detection time is stored in SP codes SP112-15,
-16, -17.
 1. Turn the machine on.
 2. Enter the SP mode and do SP3011-001 (Manual Procon: Exe) to execute manual process control.
 3. Do SP2112-001 to scan the surface of the belt with all three sensors to check for damage to the
    surface of the belt.
 4. Do the following three SP codes to check the results of the belt scan
       • SP2112-015 (Error Code: Front)
       • SP2112-016 (Error Code: Center)
       • SP2112-017 (Error Code: Rear)
 5. If the results of the three SP executions are all "0" the condition of the belt is satisfactory.
     -or-
     If any of these SP codes return any value other than "0", repeat Steps 2 and 3.
                                                                                                                      1021
       6. Troubleshooting
6. If any SP returns an error other than "0", the belt is damaged and must be replaced.
1111
       Reading from left to right, each "1" indicates the status of the PCDUs: YMCK.
       If you see any number other than a "1", this indicates an error.
       SP3025-1 Error Codes
0 No execution Default
       This is a list of SC codes that may occur during process control. For more, please refer to the process
       control tables on the following pages.
Pre-Processing Check
1022
                                                                             Special Troubleshooting Procedures
                        Vpp is not within the normal range (Vpp: the AC current applied to the charge
                        roller to compensate for changes in the ambient temperature and humidity).
 SC316 to SC319
                        Insufficient charge causes white spotting and too much charge causes toner to
                        film on the surface of the drum. Vpp must be > 2.8 kV.
Potential Control
                        The development gamma is out of range (not between 0.3 and 6.0) for a
 SC410 to SC413
                        color.
                        Vk is out of range (not within ±150V) for a color. If the development potential
 SC414 to SC417
                        is less than Vk, toner is not applied to the drum.
                                                                                                                     6
 SC420 to SC423         Vd cannot be adjusted to the target voltage for a drum.
                        The potential sensor detects that Vpl is not ±10V of the target Vpl after
 SC424 to SC427
                        exposure of the ID sensor patterns.
                        The development gamma for black, magenta, cyan, or yellow is not within
 SC410 to SC413
                        range (0.3 to 6.0).
                        The development start voltage (Vk) for black, magenta, cyan, or yellow PCDU
 SC414 to SC417
                        is not within range (±150V)
After the process control self-check is executed manually with SP3012-1 to 9, you can execute SP3012
to check the results of the self-check. The possible error codes are listed in the "Displayed Code" column
in the table below.
                                                                                                                  1023
       6. Troubleshooting
When you do SP3012, the normal display (no errors) will look like this:
10101010
10151010
Or if an ID sensor error (Code 21) (see table below) occurs in the Y PCDU:
10101021
6        • Noise and static electricity can damage the many sensors that are used during the process control
           self-check. Because of this, always turn the machine off before doing any procedure described
           below that requires disassembly.
       Normal
            Displayed Code                 Item                              Major Cause
10 Successful ---
1024
                                                                        Special Troubleshooting Procedures
Potential Sensors
  Displayed
                         Item                                  Major Cause
    Code
               Action:
      15        • Do SP3070 to check the function of the potential sensor.
                • Do SP3071 to check the Voffset readings. If Voffset is over 1V, the potential
                  sensor might be dirty due to scattered toner.
                • Remove the PCDU. Use a blower brush to clean the window of the potential
                  sensor probe, then check the sensor again with SP3070.
                • If normal operation cannot be restored, replace the potential sensor probe.
               Action:
                • Do SP3070 to check the function of the potential sensor.
 16
                • Do SP3017 to check the Vd reading..
                • Remove the malfunctioning PCDU with a functioning PCDU, turn the machine off
                  then on, then do the potential sensor check again.
                • If the replaced PCDU does not function normally, then the problem is on the
                  machine side, or the potential sensor relay board is malfunctioning.
                • If the replaced PCDU functions normally, then there may be a problem with the
                  drum or the charge unit. Replace the PCDU.
                                                                                                             1025
       6. Troubleshooting
       ID Sensors
          Displayed
                                      Item                                  Major Cause
            Code
                            Action:
              21             • Remove the ITB unit.
                             • Make sure the belt is mounted correctly.
                             • Clean the windows of the ID sensors with a cloth moistened with alcohol.
                             • Be sure to wipe the sensor apertures with a wet cloth. A dry cloth may generate
                               static which can attract dust.
                            Action:
              22             • Remove the ITB unit and check the ID sensors.
                             • Clean the windows of the ID sensors with alcohol and a clean cloth.
                             • Be sure to wipe the sensor apertures with a wet cloth. A dry cloth may generate
                               static which can attract dust.
                             • If the apertures are clean, then the LED of an ID sensor may have deteriorated.
                               Replace the ID sensor plate.
1026
                                                                         Special Troubleshooting Procedures
  Displayed
                        Item                                   Major Cause
    Code
                                                                                                              1027
       6. Troubleshooting
                            Development Gamma
                            Error 1                 Development gamma (SP3561) greater than 6.0 (mg/
                                                    cm2/-kV).
                            SP400 to SC403
                            Action:
              55
                             • Switch the machine off and on then do SP3011.
                             • Do SP3630 to confirm that development gamma is within the target range (-0.1
                               to +0.1)
                             • If not within the target range, do the procedure again.
1028
                                                                         Special Troubleshooting Procedures
Displayed
                      Item                                     Major Cause
  Code
   57       Action:
            Replace the developer.
                                                                                                                 6
                                     Vk (development start voltage) less than
                                     –150V.
            Vk Error 2                  • The window of the potential sensor probe is covered
                                          with toner.
                                        • Potential sensor damaged
            Action:
   58        1. Do SP3070 to check the function of the potential sensor.
             2. Do SP3071 to check the Voffset readings. If Voffset is over 1V, the potential
                sensor might be dirty due to scattered toner.
             3. Remove the PCDU. Use a blower brush to clean the window of the potential
                sensor probe, then check the sensor again with SP3070.
             4. If normal operation cannot be recovered, replace the potential sensor probe.
             5. If the Voffset reading is normal, replace the developer.
                                                                                                              1029
       6. Troubleshooting
       Potential Adjustment
          Displayed
                                       Item                                    Major Cause
            Code
                            Action:
                             1. Print the color test pattern to determine which color is abnormal.
                             2. Turn the machine off.
              61             3. Check the toner shield glass for the laser unit. (   p.495) > "Toner Shield Glass)
                             4. Reassemble the machine, switch the machine on, then do SP3011.
                            Notes:
6                             • The probes of the potential sensors of each PCDU are located at different
                                positions. This failure can be caused by installing a potential sensor at the
                                incorrect position. However, you can eliminate this as a cause if a new PCDU is
                                installed. (A guide ensures prevents a PCDU from being installed at the wrong
                                location.)
                              • If the machine fails to return SC240 to SC243, you can eliminate a defective LD
                                as the cause of the problem.
              62            Action:
                              • Open the front door, remove the toner supply unit, and check the toner shield
                                glass for dirt.
                              • Clean the glass then do SP3011.
                              • If this does not solve the problem, replace the drum.
1030
                                                                          Special Troubleshooting Procedures
  Displayed
                          Item                                  Major Cause
    Code
Abnormal End
  Displayed
                          Item                                  Major Cause
    Code
       99       Action:
                   • Make sure the machine is turned on.                                                          6
                   • Make sure the front door is closed completely.
2 Cannot detect patterns ID sensors have not detected the patterns for MUSIC.
        Fewer lines on the pattern than The patterns detected by the ID sensors are not complete
   3
        the target                      enough for MUSIC.
6 Belt damage Accurate detection is not possible due to damage to the ITB.
                                                                                                               1031
       6. Troubleshooting
• The dark arrow in each illustration indicates the direction of paper feed.
Development-related Troubleshooting
Problem:
       Vertical white line [A] appears on the output when a solid single color image is output.
       Cause:
         • Dust or dirt under the PCDU
         • Laser path interruption between the laser unit and the drum unit due to dust or dirt on the toner
           shield glass
         • Uneven developer supply due to a foreign substance stuck in the doctor gap in the development
           unit
       Solution:
        1. Print three full-page, solid-fill (SP2-109-003: "26") A3 or DLT sheets and 1 dot halftone
           (SP2-109-003: "11") A3 or DLT sheets for each of black, cyan, magenta, and green.
             To make a full-green coverage page
                • Select No.26 (Full Dot Pattern) with SP2-109-003.
                • Select "1" (Full Color) with SP2-109-5.
1032
                                                                                 Troubleshooting for Image Quality Problems
RTB 104
More details on cleaning the
doctor gap with the special
tool                                                                                                                             6
                                                                                                                              1033
       6. Troubleshooting
               • The PCDU's stations are placed as follows from the right; K (black), C (cyan), M (magenta)
                 and Y (yellow). For example, check the magenta PCDU if yellow and magenta has a vertical
                 line problem.
        2. Does dust or dirt adhere under the affected PCDU?
             Yes Pull out the affected PCDU, and then clean the bottom area [A] of the affected PCDU with a
             cloth and alcohol.
1034
                                                                      Troubleshooting for Image Quality Problems
                                                                                                                      6
Paper has toner spots of 0.5–1 mm (0.02–0.04 inches) in diameter.
Cause:
Toner fragments have slipped through the cleaning web.
This may occur in any of the following cases:
Duplex printing, printing on uncoated (especially rough-textured) paper, halftone printing, printing
another job after halftone printing, or printing another job after printing on many small-size sheets
  • To adjust the following settings, pre-register the type of paper in use as a custom paper. For details
    about registering custom papers, see "Registering a Custom Paper", Paper Settings Reference.
Solution:
 1. Increase the temperature by 5 °C in [44: Fusing Heat Roller Temperature Adj] in [Advanced
    Settings] or with SP1-984.
 2. Print 20 sheets of the image, then another 10. Does this eliminate the problem?
     Yes Finished!
     No Go to the next step.
 3. Increase the temperature by an additional 5°C in [44: Fusing Heat Roller Temperature Adj] or with
    SP1-984.
 4. Print 20 sheets of the image, then another 10. Does this eliminate the problem?
     Yes Finished!
                                                                                                                   1035
       6. Troubleshooting
6      10. Set [50: Adjust Cleaning Web Motor Interval] to -75% in [Advanced Settings] or with SP1-992 for
           the custom paper in use.
       11. If the problem persists, contact your supervisor.
         • Decreasing the value in [50: Adjust Cleaning Web Motor Interval] will shorten the replacement
           cycle of the cleaning unit for the fusing unit.
Colored Spots
1036
                                                                      Troubleshooting for Image Quality Problems
         • Do not use ethanol or any other organic solvent to clean the drum. Otherwise it may cause
           damage to the drum.
         • After cleaning the surface of the drum, dust the surface of the drum completely with Drum
           Powder B1329700.
 3. If the problem persists, contact your supervisor.
(b) Colored spots at 40 mm (1.6 inch) intervals
                                                                                                                   1037
       6. Troubleshooting
        1. To identify the affected color, print three full-page, solid-fill (SP2-109-003: "26") A3 or DLT sheets
           for each of white and black, and three full-page, halftone (SP2-109-003: "12") A3 or DLT sheets
           for each of cyan, magenta, and yellow.
        2. Detach the charge roller of the affected color and check its surface. Is the surface scratched?
             Yes Replace the charge roller. (   p.551)
             No Wipe the charge roller surface with a well-wrung-out damp cloth, wipe it with a dry rag until
             no moisture remains, and then reattach the roller.
               • Do not use ethanol or any other organic solvent to clean the charge roller. Otherwise it may
                 cause damage to the charge roller.
        3. If the problem persists, contact your supervisor.
1038
                                                                      Troubleshooting for Image Quality Problems
Cause:
  • The charge roller is stained.
  • The cleaning unit for PCU has worn out.
  • The drum surface is scratched.
Solution:
 1. To identify the affected color, print three full-page, solid-fill (SP2-109-003: "26") A3 or DLT sheets
    for white, and three full-page, halftone (SP2-109-003: "12") A3 or DLT sheets for each of cyan,
    magenta, and yellow.
 2. Detach the charge roller of the affected color and check its surface. Is the surface stained?
     Yes Wipe the charge roller with a dry rag to remove the stain. If the stain cannot be removed,
     replace the drum charge unit. ( p.551)
     Go to the next step.
     No Go to the next step.
 3. Detach the drum unit of the affected color and check the drum surface. Is the surface stained or
    scratched?
     Stained: Replace the drum cleaning unit. (   p.552)                                                              6
     Scratched: Replace the drum unit. (   p.553)
     Neither: Contact your supervisor.
 4. If the problem persists even if you replace the cleaning unit for PCU or drum unit, contact your
    supervisor.
Extended, blurred colored streaks parallel to the paper feed direction appear. The streaks also appear
randomly in the margins.
                                                                                                                   1039
       6. Troubleshooting
       Cause:
       If the temperature or humidity is low, remaining toner might be missed by the cleaning blade of the
       cleaning unit for the transfer belt or transfer unit, causing streaks to appear sporadically.
       Solution:
        1. To identify the affected color, print three full-page, solid-fill (SP2-109-003: "26") A3 or DLT sheets
           for each of cyan, yellow, magenta, and black.
        2. Which side is affected by the problem?
             Printed side (1st side): Proceed to Step 6.
             No image side (2nd side): Replace the PTR cleaning blade or lubrication bar. (      p.708)
        3. Print the image. Is the problem resolved?
             Yes Finished!
             No Go to the next step.
        4. Replace the paper transfer roller. (     p.708)
        5. Print the image. Is the problem resolved?
6            Yes Finished!
             No Check and clean other units (fusing unit or paper path).
        6. Replace the cleaning unit for the transfer belt or one of the following (   p.430)
                • ITB Cleaning Blade
                • ITB Lubrication Roller
                • ITB Lubrication Bar
                • ITB Lubrication Blade
        7. Print the image. Is the problem resolved?
             Yes Finished!
             No Go to the next step.
        8. Replace the transfer belt. (    p.599)
        9. Print the image. Is the problem resolved?
             Yes Finished!
             No Go to the next step.
       10. If the problem persists even if you replace the cleaning unit for the transfer belt, contact your
           supervisor.
1040
                                                                       Troubleshooting for Image Quality Problems
                                                                                                                    1041
       6. Troubleshooting
       Solution:
        1. If the paper edges are stained, carry out the procedure on p.1074 "Insufficient Toner Fusing".
Stained Background
1042
                                                                       Troubleshooting for Image Quality Problems
     No In the [Adjustment Settings for Skilled Operators] menu, execute [0302: Execute Process Initial
     Setting] or execute SP3-020-1 in the SP mode.
 4. Replace one of the following units, even if the service life of these parts has not reached the PM life.
         • Developer (     p.559)
         • Development unit (      p.558)
         • Drum unit (    p.553)
         • Drum charge unit (      p.551)
 5. If the problem persists, contact your supervisor.
Toner Scatter
Area Scatter
  • To adjust the following settings, pre-register the type of paper in use as a custom paper.
  • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
    Paper Settings Reference.
Solution:
 1. Check both sides of the paper for the problem. If it appears only on side 2 of the paper, skip to
    Step 3.
                                                                                                                    1043
       6. Troubleshooting
        2. Adjust the setting for side 1 of the paper. Configure the following settings in [Advanced Settings] for
           the custom paper in use.
             <Printing in black and white>
             Increase the absolute value of the negative current by 5% in [31: Paper Transfer Current: B&W] or
             with SP2-970.
             Example: If the present current is -40 A, change it to -42 A.
             <Printing in full color>
             Increase the absolute value of the negative current by 5% in [32: Paper Transfer Current: FC] or
             with SP2-971.
             Example: If the present current is -70 A, change it to -73 A.
        3. Adjust the setting for side 2 of the paper. Configure the following settings in [Advanced Settings] for
           the custom paper in use.
             <Printing in black and white>
             Increase the scaling factor by 5 percentage points in [33: Paper Transfer Current; Side 2: B&W] or
             with SP2-995.
6            Example: If the present value is 100%, change it to 105%
             <Printing in full color>
             Increase the scaling factor by 5 percentage points in [34: Paper Transfer Current; Side 2: FC] or
             with SP2-996.
             Example: If the present value is 100%, change it to 105%
        4. Print the image. Is the problem resolved?
             Yes Finished!
             No Repeat Steps 1 to 3. If the problem persists, contact your supervisor.
Line Scatter
1044
                                                                        Troubleshooting for Image Quality Problems
Parts of a line exhibit splatter. This may occur in a line 5 mm or less from the leading edge, or in a line
1.5 to 5 mm from an image element on the side of the element facing the trailing edge.
[A]: 5 mm (0.2 in.), [B]: 1.5 - 5 mm (0.06 - 0.2 in.)
Cause:
This may occur when printing lines on coated or other slippery paper.
  • To adjust the following settings, pre-register the type of paper in use as a custom paper.
  • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
    Paper Settings Reference.
Solution:
The solution depends on the area in which the line splatter occurs. If the splatter occurs 5 mm (0.2
inches) or less from the leading edge, follow Procedure (a) below; otherwise, follow Procedure (b)
below.
a) Line splatter that is 5 mm (0.2 inches) or less from the leading edge
Increase the leading edge margin to more than 5 mm (0.2 inches) using one of the following
procedures:                                                                                                             6
 1. Adjusting the shift image
     In [Advanced Settings] for the custom paper in use, specify [08: Adj Image
     Position of Side1 With Feed] for the side 1 of the paper and [09: Adj Image Position of Side2 With
     Feed] for the side 2.
 2. Adjusting the mask width at the leading edge
     In [Advanced Settings] for the custom paper in use, specify [13: Adjust Erase Margin of Leading
     Edge].
 3. Adjusting the file's leading edge margin
     Increase the leading edge margin in the print settings for the image to be printed.
For details about adjusting the shift image and adjusting the mask width at the leading edge, see
"Adjustment Item Menu Guide".
If you cannot increase the leading edge margin to more than 5 mm (0.2 inches), use another type of
paper.
b) Line splatter that is in an area more than 5 mm (0.2 inches) from the leading edge
 1. Configure the following settings in [Advanced Settings] for the custom paper in use.
     <Printing in black and white>
     Increase the absolute value of the current by 10 A in [26: Image Transfer Current: B&W] or with
     SP2-990.
     <Printing in full color>
                                                                                                                     1045
       6. Troubleshooting
             Increase the absolute value of the current by 10 A in [27: Image Transfer Current: FC: Black] or
             with SP2-991.
        2. Print the image. Is the problem resolved?
             Yes Finished!
             No Increase the value by 10 A.
        3. Repeat Step 2. If the problem persists even though you have set the current to 70 A (maximum),
           use another type of paper.
Color Loss
Colorless Spots
1046
                                                                         Troubleshooting for Image Quality Problems
White Dots/Lines
White dots or small lines appear, spaced at 189 mm (7.5 inch) [A] intervals in the direction of the paper
feed.
Cause:
The drum is stained.                                                                                                     6
Solution:
 1. To identify the affected color, print three full-page, solid-fill (SP2-109-003: "26") A3 or DLT sheets
    or each of cyan, magenta, black, and green.
     Because it is difficult to identify white spots on yellow, green is used instead of yellow.
 2. Detach the drum unit of the affected color and check the drum surface. Is the drum surface stained?
     Yes Carry out all of the following:
     (1) Wipe the drum surface with a clean, dry cloth to remove the stain.
     (2) After cleaning the surface of the drum, dust the surface of the drum completely with Drum
     Powder B1329700.
     (3) Replace the cleaning unit for PCU. (     p.552)
     (4) In the [Adjustment Settings for Skilled Operators] menu, set [0208: Photoconductor Special
     Mode] to [Special Mode] or set SP2-225-12 to 15 to "1: ON".
     No Replace the drum unit. (     p.553)
 3. If the problem persists, contact your supervisor.
                                                                                                                      1047
       6. Troubleshooting
1048
                                                                      Troubleshooting for Image Quality Problems
         • Do not use ethanol or any other organic solvent to clean the charge roller. Otherwise it may
           cause damage to the charge roller.
 3. If the problem persists, contact your supervisor.
White Spots
  • To adjust the following settings, pre-register the type of paper in use as a custom paper.
  • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
    Paper Settings Reference.
Solution:
 1. Check both sides of the paper for the problem. If it appears only on side 2 of the paper, skip to
    Step 3.
 2. Adjust the setting for side 1 of the paper. Configure the following settings in [Advanced Settings] for
    the custom paper in use.
     <Printing in black and white>
     Decrease the absolute value of the negative current by 5% in [31: Paper Transfer Current: B&W] or
     with SP2-970.
     Example: If the present current is -40 A, change it to -38 A.
     <Printing in full color>
                                                                                                                   1049
       6. Troubleshooting
             Decrease the absolute value of the negative current by 5% in [32: Paper Transfer Current: FC] or
             with SP2-971.
             Example: If the present current is -70 A, change it to -67 A.
        3. Adjust the setting for side 2 of the paper. Make the following settings in [Advanced Settings] for the
           custom paper in use.
             <Printing in black and white>
             Decrease the scaling factor by 5 percentage points in [33: Paper Transfer Current; Side 2: B&W]
             or with SP2-995.
             Example: If the present value is 100%, change it to 95%.
             <Printing in full color>
             Decrease the scaling factor by 5 percentage points in [34: Paper Transfer Current; Side 2: FC] or
             with SP2-996.
             Example: If the present value is 100%, change it to 95%.
        4. Print the image. Is the problem resolved?
             Yes Finished!
6            No Repeat Steps 1 to 4. If the problem persists, contact your supervisor.
       White spots 0.3–0.5 mm in diameter surrounded by denser spots (blister-like white spots) appear.
       Cause:
       This may occur if a solid image is printed on coated paper, if a solid image is printed during duplex
       printing, or if printing is done at low temperature.
       Solution:
       If blister-like white spots appear, carry out the procedure on p.1074 "Insufficient Toner Fusing".
1050
                                                                      Troubleshooting for Image Quality Problems
                     RTB 113
                     This section has been modified
Mottling
                                                                                                                      6
  • [A]: Normal
  • [B]: Mottled
Mottling occurs in solid-filled areas.
Cause:
This may occur if:
  • Using paper with a rough surface
  • Continuously printing solid fills covering small areas
  • Printing in a low humidity environment
  • Printing in a high humidity environment
  • If the problem occurs only if black is used when printing in full-color mode, carry out the procedure
    on p.1067 "Color (1): Black Faint During Full Color Printing".
Solution:
 1. If a message prompting replacement of a unit has appeared, replace the unit.
 2. To identify the affected color, print three full-page, solid-fill (SP2-109-003: "26") A3 or DLT sheets
    for each of cyan, yellow, magenta, and black.
 3. In the [Adjustment Settings for Skilled Operators] menu, execute [0201: Adjust Image Density] or
    with SP3-011-002.
                                                                                                                   1051
       6. Troubleshooting
1052
                                                                     Troubleshooting for Image Quality Problems
Affected area
Solution
                                                                                                                  1053
       6. Troubleshooting
Affected area
Solution
1054
                                                                        Troubleshooting for Image Quality Problems
Affected area
Solution
                                                                                                                     1055
       6. Troubleshooting
Affected area
Solution
Affected area
Solution
1056
                                                                     Troubleshooting for Image Quality Problems
Affected area
The area within 90 mm (3.5 inches) of the trailing edge is fainter or denser.
Solution
                                                                                                                  1057
       6. Troubleshooting
Affected area
Solution
Affected area
Wavy unevenness
Solution
1058
                                                                        Troubleshooting for Image Quality Problems
  1. Is there any part in the machine with its PM life ended?               RTB 114
                                                                            This procedure was modified
      Yes Replace the unit. If the problem persists, go to the next step.
      No Go to the next step.
  2. In the [Adjustment Settings for Skilled Operators] menu, execute [0201: Adjust Image Density] or
     SP3-011-002.
  3. Print the image. Is the problem resolved?
      Yes Finished!
  4. No If the problem persists, replace the development unit or developer. (         p.558) or (     p.559)
Affected area
Solution
  1. In the [Adjustment Settings for Skilled Operators] menu, execute [0201: Adjust Image Density] or
     execute SP3-011-002 in the SP mode.
  2. If the problem persists, see p.1066 "Periodic Density Fluctuation".
                                                                                                                     1059
       6. Troubleshooting
• You can adjust the density of halftone images, but not that of solid fills.
6      Cause:
       This may occur at high temperature or humidity.
       Solution:
        1. To identify the affected color, print three full-page, halftone (SP2-109-003: "12") A3 or DLT sheets
           for each of cyan, yellow, magenta, and black.
        2. In the [Adjustment Settings for Skilled Operators] menu, select [0205: Adjust Density Difference
           Across Feed Direction] or use SP2-113-001 to 004.
             Decreasing the value for the affected color makes the area above the centre denser and the area
             below fainter.
             Increasing the value for the affected color makes the area above the centre fainter and the area
             below denser.
        3. Turn off the power and the main power switch, and then turn the main power switch back on.
             The setting specified in step 2 takes effect.
        4. Print the image. Is the problem resolved?
             Yes Finished!
             No Go to the next step.
        5. Replace one of the following units:
                • Development unit (      p.558)
                • Drum unit (    p.553)
                • Drum charge unit (      p.551)
                • PTR unit (    p.432)
1060
                                                                        Troubleshooting for Image Quality Problems
  • To adjust the following settings, pre-register the type of paper in use as a custom paper.
  • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
    Paper Settings Reference.
  • This solution only works when the thickness of the paper is equivalent to Paper Weight 4 or above.
  • If the leading edge coefficient is set too high, this could cause paper separation after image
    transfer to deteriorate and lead to paper jams. This is particularly true with thickness settings of 3 or
    lower.
Solution:
 1. Make a note of the present value in the following setting in [Advanced Settings] for the custom
    paper in use.
                                                                                                                     1061
       6. Troubleshooting
1062
                                                                       Troubleshooting for Image Quality Problems
  • To adjust the following settings, pre-register the type of paper in use as a custom paper.
  • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
    Paper Settings Reference.
Solution:
 1. Measure in millimeters how far the fainter area extends from the trailing edge.
 2. Configure the following settings in [Advanced Settings] for the custom paper in use.
     <Printing in black and white>
     In [41: Ppr Transfer Current Trail Edg Dist: BW] or SP2-978, enter the value you measured in Step
     1 plus an additional 10 mm.
     <Printing in full color>
     In [42: Ppr Transfer Current Trail Edg Dist: FC] or SP2-979, enter the value you measured in Step 1
     plus an additional 10 mm.
 3. Make a note of the present value in the following setting in [Advanced Settings] for the custom
    paper in use.
     <Printing in black and white>
                                                                                                                       6
     [39: Paper Transfer Current; Trail Edge: B&W] or SP2-2-977
     <Printing in full color>
     [40: Paper Transfer Current; Trail Edge: FC] or SP2-977
 4. Increase the scaling factor in the above setting by 10 percentage points.
 5. Check test print. Printing recovered?
     Yes. Succeeded, go to 6
     No. Failed. Restore original setting, and then lower the trailing edge correction coefficient. Go to 9.
 6. Trailing edge margin satisfactory?
     Yes. Success. End
     No. Go to 7.
 7. Raise the value another 5%.
 8. Do a test print and check results. Image satisfactory?
     Yes. Succeeded, to 7 (as long as image is satisfactory, you can keep adding 5%).
     No. Failed. Restore original setting before it was raised 5%. No further adjustment is possible.
 9. Lower the setting 10% below its original value.
10. Do a test print, check the results. Printing satisfactory?
     Yes. Succeeded, go to 11.
     No. Failed. Restore original setting. No further adjustment is possible.
                                                                                                                    1063
       6. Troubleshooting
         • To adjust the following settings, pre-register the type of paper in use as a custom paper.
         • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
           Paper Settings Reference.
       Solution:
       The solution depends on whether the area within 90 mm (3.5 inches) of the trailing edge is denser or
       fainter.
       <If the area within 90 mm (3.5 inches) of the trailing edge is fainter>
        1. In [Advanced Settings] for the custom paper in use, select [20: Transfer Timing Roller Feed Speed
           Adj] or SP1-963.
        2. Check the present value. Is it higher than +0.5%?
             Yes Use another type of paper.
1064
                                                                           Troubleshooting for Image Quality Problems
                                                                                                                        1065
       6. Troubleshooting
                              Interval                                       Solution
6                                                      Replace the development unit.
        Approximately 12-18 mm (0.5-0.7 inches)
                                                       If the problem persists, contact your supervisor.
1066
                                                                      Troubleshooting for Image Quality Problems
  • [A]: Normal
  • [B]: Black is fainter.
Black is fainter than normal during full color printing.
Cause:                                                                                                                6
If black is used when printing in full color mode with black toner only, the printing may become faint.
  • To adjust the following settings, pre-register the type of paper in use as a custom paper.
  • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
    Paper Settings Reference.
Solution:
Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is
resolved.
Procedure 1: Increasing the image transfer current for black in full color mode
 1. In [Advanced Settings] for the custom paper in use, select [27: Image Transfer Current: FC: Black]
    or SP2-991.
 2. Increase the value by 10 A.
 3. Print the image. Is the problem resolved?
     Yes Finished!
     No Increase the value by 5 A.
 4. Repeat Step 3. If doing this adversely affects colors other than black, reduce the value by 5 A and
    carry out Procedure 2, "Executing image processing".
Procedure 2: Executing image processing
Do the following on the Command WorkStation (CWS).
                                                                                                                   1067
       6. Troubleshooting
1068
                                                                      Troubleshooting for Image Quality Problems
  • The machine is located somewhere very humid and has not been used for a while
Solution:
 1. In the [Adjustment Settings for Skilled Operators] menu, execute [0201: Adjust Image Density] or
    execute SP3-011-002 in the SP mode.
 2. Print the image. Is the problem resolved?
     Yes Finished!
     No Go to the next step.
 3. Increase/decrease the value by 1 for all colors in [0203: Adjust Maximum Image Density] or with
    SP3-620-011 to 014..
 4. Execute [0201: Adjust Image Density] or execute SP3-011-002 in the SP mode.
 5. Print the image. Is the problem resolved?
     Yes Finished!
     No Repeat Steps 3 to 5. If the problem persists even if you increase the value to 5, go to the next
     step.
 6. Execute the ACC (Automatic Color Calibration) Adjustment.
                                                                                                                      6
       • "ACC" is machine calibration for copier jobs.
       • For printer jobs, execute Fiery calibration.
 7. Print the image. Is the problem resolved?
     Yes Finished!
     No Go to the next step.
 8. Is there any defective part, SC issued, or a part with the PM life ended?
     Yes Replace the necessary part. If this does not solve the problem, contact your supervisor.
     No Contact your supervisor.
                                                                                                                   1069
       6. Troubleshooting
1070
                                                                        Troubleshooting for Image Quality Problems
                                                                                                                     1071
       6. Troubleshooting
             No Repeat Steps 3 to 5. If the problem persists even if you increase the value to 5, contact your
             supervisor.
Gloss Problems
Glossy Lines
         • To adjust the following settings, pre-register the type of paper in use as a custom paper.
         • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
           Paper Settings Reference.
         • If the glossy lines appear at irregular intervals, you cannot resolve the problem with this procedure.
           Contact your supervisor.
         • Decreasing the temperature may cause unsatisfactory fusing.
       Solution:
        1. In [Advanced Settings] for the custom paper in use, select [44: Fusing Heat Roller Temperature Adj]
           or select SP1-984 in the SP mode.
        2. Decrease the value by 10 °C. If the gloss of the entire image drops after this, decrease the value
           only by 5 °C instead of 10 °C.
        3. If the problem persists, contact your supervisor.
1072
                                                                        Troubleshooting for Image Quality Problems
Insufficient Gloss
Fusing-related Troubleshooting
Problem
The fusing temperature is normally adjusted for each paper type. As a result, down time of the machine
may be longer if the machine gets a sequence of jobs in which the paper type changes between jobs. If
                                                                                                                     1073
       6. Troubleshooting
       a customer considers that the productivity of the machine has more priority than print quality, do the
       procedure below.
       Solution
        1. Change the setting of SP1-131-001 from "0" to "1".
       This solution may get good results in the following cases:
         • Small difference in the target fusing temperature between two jobs
         • Same line speed between two jobs
       Side Effects
         • If paper weight is changed from light to heavy; a fusing problem may occur for several prints just
           after paper weight has been changed due to insufficient fusing temperature.
         • If paper weight is changed from heavy to light; a fusing problem (glossy lines) may occur for
           several prints just after paper weight has been changed due to too much fusing temperature.
         • Some troubleshooting by adjusting the heating roller temperature may not be effective after
           selecting the setting of SP1-131-001 to "1".
This section explains how to resolve the problem of insufficient toner fusing on printed copies.
         • To adjust the following settings, pre-register the type of paper in use as a custom paper.
         • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
           Paper Settings Reference.
       Solution:
       Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is
       resolved.
       Procedure 1: Changing the fusing temperature
        1. In [Advanced Settings] for the custom paper in use, select [44: Fusing Heat Roller Temperature Adj]
           or select SP1-984 in the SP mode, and then make a note of the currently selected temperature.
        2. Increase the temperature by 5 °C.
        3. Print the image and check toner fusion. Is the problem resolved?
             Yes Finished!
             No Increase the temperature another 5 °C.
        4. Repeat Step 3.
             If the problem persists even if you increase the temperature to 180 °C, return the temperature to
             the one you noted in Step 1, and then carry out Procedure 2, "Image processing 1".
       Procedure 2: Image processing 1
1074
                                                                       Troubleshooting for Image Quality Problems
                                                                                                                    1075
       6. Troubleshooting
1076
                                                                        Troubleshooting for Paper Delivery Problems
                                                                                                                      1077
       6. Troubleshooting
       For details about operating the anti-humidity heater, see "Anti-humidity Heater Switch", About This
       Machine.
       When using thick paper or slippery paper.
       Enable the Pickup Assist setting.
       <If custom paper is used>
        1. In [Advanced Settings] for the custom paper in use, set [03: Pickup Assist Setting] to [On] or set
           SP1-977 to "1: ON".
       <If custom paper is not used>
        1. In the [Adjustment Settings for Skilled Operators] menu, set [0115: Pickup Assist Setting] to [On] or
           by setting SP1-923-001 to 006 to "1: FORCE ON".
       The paper feed sensor is stained with paper dust.
       Clean the part of the paper feed sensor where the paper misfeed is detected.
       For details about cleaning the paper feed sensor, see the Replacement Guide.
       The paper feed performance is less sufficient because the paper transport roller is soiled with toner.
       Clean the part of the paper transport roller where the paper misfeed is detected.
6      For details about cleaning the paper transport roller, see the Replacement Guide.
       Frequent jam (J031 or J080 detected by the transfer timing sensor/ J028, J029 or J078 detected by
       the registration timing sensor) occurs due to the wrong operation of the transfer timing motor.
        1. Check the following points:
               • The harness of the transfer timing motor is correctly connected.
               • The encoder of the transfer timing roller is correctly installed.
               • No obstruction on the transfer timing roller exists.
        2. Replace the transfer timing motor.
1078
                                                                       Troubleshooting for Paper Delivery Problems
If (J032) Appears
Cause:
The edge of a sheet is jammed in the transfer belt or paper transfer roller.
Floppy paper is likely to cause paper misfeeding because it tends to stick to the intermediate transfer belt
and paper transfer roller.
  • To adjust the following settings, pre-register the type of paper in use as a custom paper.
  • For details about how to register Custom Paper settings, see "Registering a Custom Paper" in the
    Paper Settings Reference.
Solution:
<Color printing>
 1. In [Advanced Settings] for the custom paper in use, set [36: Paper Transfer Current; Lead Edge: FC]
    to "100%" or set SP2-973 to "100%".
 2. Print 25 sheets of the image. Is the problem resolved?
     Yes Finished!
     No Go to the next step.
                                                                                                                     1079
       6. Troubleshooting
        3. Set [36: Paper Transfer Current; Lead Edge: FC] to "80%" or set SP2-973 to "80%".
        4. Print 25 sheets of the image.
               • If paper misfeeding no longer occurs, the problem has been solved.
               • If the leading edge of the printed image becomes faint as a result of this, go to the next step.
               • If the paper misfeeding persists, skip to step 7.
        5. Set [38: Ppr Transfer Current Lead Edg Dist: FC] or set SP2-975 to "5 mm".
        6. Print 25 sheets of the image. Is the problem resolved?
             Yes Finished!
             No Contact your supervisor.
        7. Ask a customer to increase the leading edge margin in the print settings (10 mm) for the image to
           be printed.
        8. Set [36: Paper Transfer Current; Lead Edge: FC] to "0%" or set SP2-973 to "0%".
        9. Print 25 sheets of the image. Is the problem resolved?
             Yes Finished!
6            No Contact your supervisor.
       <Black-and-white printing>
        1. In [Advanced Settings] for the custom paper in use, set [35: Paper Transfer Current; Lead Edge:
           B&W] to "100%" or set SP2-972 to "100%".
        2. Print 25 sheets of the image. Is the problem resolved?
             Yes Finished!
             No Go to the next step.
        3. Set [35: Paper Transfer Current; Lead Edge: B&W] to "80%" or set SP2-972 to "80%".
        4. Print 25 sheets of the image.
               • If paper misfeeding no longer occurs, the problem has been solved.
               • If the leading edge of the printed image becomes faint as a result of this, go to the next step.
               • If the paper misfeeding persists, skip to step 7.
        5. Set [37: Ppr Transfer Current Lead Edg Dist: BW] to "5 mm" or set SP2-975 to "5 mm".
        6. Print the image. Is the problem resolved?
             Yes Finished!
             No Contact your supervisor.
        7. Ask a customer to increase the leading edge margin in the print settings (10 mm) for the image to
           be printed.
        8. Set [35: Paper Transfer Current; Lead Edge: B&W] to "0%" or set SP2-972 to "0%".
        9. Print 25 sheets of the image. Is the problem resolved?
1080
                                                                    Troubleshooting for Paper Delivery Problems
     Yes Finished!
     No Contact your supervisor.
  • If you cannot change the leading edge margin, paper misfeeding may be eliminated by reorienting
    the loaded paper according to its grain. For details about paper grain and orientation, see
    "Loading Paper", About This Machine.
If (J080) Appears
Cause:
The correct paper feed speed is not being maintained.
When using slippery paper, traction may be lost, reducing paper feed speed.
Solution:
 1. In [Advanced Settings] for the custom paper in use, set [07: Regist Jam Detection with Feed Dir] to
    [Off] or set SP1-958 to [Off].
 2. When you set this to [Off], the printed image may become misaligned at the leading edge.                         6
     Print the image. Is the problem resolved?
     Yes Finished!
     No Contact your supervisor.
If (J033) or (J083)Appears
                                                                                                                  1081
       6. Troubleshooting
       At installation the service technician executes machine position adjustment using. If the sub scan
       registration adjustment exceeds ±0.3 mm, the service technician should inform the operator about the
       amount of adjustment and then guide the operator through the user adjustment settings. The relevant
       settings are:
         • Side 1 image position adjustment: Direction of paper feed
         • Side 2 image adjustment: Direction of paper feed
       Cause:
       Paper is jammed in the fusing belt stripper plate.
       This is likely to occur if:
         • Thin or coated paper is used
         • A solid image that consumes a lot of toner is printed at the leading edge
         • The leading/trailing edge margin is too narrow
       Paper feed direction
       Leading-edge margin Trailing-edge margin
       Solution:
6      Increase the leading/trailing edge margin.
       By increasing the margin, paper can separate more easily from the fusing belt stripper plate.
       When printing on one side only
       <If it is acceptable for the image to be incompletely printed at its edge>
       Trim the image at its leading edge to increase the margin.
        1. In [Advanced Settings] for the custom paper in use, select [13: Adjust Erase Margin of Leading
           Edge] or select SP2-122.
        2. Increase the value by 0.5 mm.
        3. Print the image. Is the problem resolved?
             Yes Finished!
             No Keep increasing the value by 0.5 mm until the problem is resolved.
             If the problem persists even though the setting has reached its maximum value, contact your
             supervisor.
       <If it is not acceptable for the image to be incompletely printed at its edge>
        1. In [Advanced Settings] for the custom paper in use, select [08: Adj Image Position of Side1 With
           Feed] or select SP1-950.
        2. Increase the value by 0.5 mm.
        3. Print the image. Is the problem resolved?
             Yes Finished!
             No Keep increasing the value by 0.5 mm until the problem is resolved.
1082
                                                                        Troubleshooting for Paper Delivery Problems
     If the problem persists even though the setting has reached its maximum value, contact your
     supervisor.
When printing on both sides
<If it is acceptable for the image to be incompletely printed at its edge>
 1. In [Advanced Settings] for the custom paper in use, select [14: Adjust Erase Margin of Trailing
    Edge] or select SP2-123.
 2. Increase the value by 0.5 mm.
 3. Print the image. Is the problem resolved?
     Yes Finished!
     No Keep increasing the value by 0.5 mm until the problem is resolved.
     If the problem persists even though the setting has reached its maximum value, contact your
     supervisor.
<If it is not acceptable for the image to be incompletely printed at its edge>
 1. In [Advanced Settings] for the custom paper in use, select [08: Adj Image Position of Side1 With
    Feed] or select SP1-950.
 2. Increase the value by 0.5 mm.                                                                                        6
 3. Select [09: Adj Image Position of Side2 With Feed] or select SP1-951.
 4. Decrease the value by 0.5 mm.
 5. Print the image. Is the problem resolved?
     Yes Finished!
     No Keep increasing/decreasing the value by 0.5 mm until the problem is resolved.
     If the problem persists even though the setting has reached its maximum/minimum value, contact
     your supervisor.
If (J097) Appears
Cause:
Paper is skewed.
Solution:
Depending on the cause of the problem, do one the following:
The side fences in the paper trays are not positioned correctly.
Adjust the side fences to match the paper width.
For details about loading paper, see "Loading Paper", About This Machine.
The paper size/orientation/type is not specified correctly.
In tray paper settings, specify the size, orientation, and type of the paper in use.
                                                                                                                      1083
       6. Troubleshooting
       For details about tray paper settings, see "Changing Tray Paper Settings", Paper Settings Reference.
       Sheets of mixed type, thickness, or color are loaded in the paper tray.
       Load identical sheets in the paper tray. When printing from a tray containing sheets of mixed color, you
       can prevent paper mis-feeding by specifying the following settings.
       <If custom paper is used>
        1. In [Advanced Settings] for the custom paper in use, set [12: Deactivate Image Position Adjustment
           Across Feed Dir] to [On] or set the setting of SP1-957 to [1].
        2. In [Advanced Settings] for the custom paper in use, set [05: Skew Detection] to [Off] or set
           SP1-955 to [0].
             <If custom paper is not used>
        1. In the [Adjustment Settings for Skilled Operators] menu, set [0107: Deactivate Image Position.
           Adjustment Across Feed Dir] to [On] or set the setting of SP1-917-001 to -007 to [1].
        2. Set [0108: Skew Detection] to [Off] or SP1-021-001- to -007 to [0].
             An envelope is used.
             If an envelope with a beveled flap is fed with the flap open, the machine may detect it as a skew.
6            Disable the skew detection function.
             <If custom paper is used>
        1. In [Advanced Settings] for the custom paper in use, set [05: Skew Detection] to [Off] or set
           SP1-955 to [0].
             <If custom paper is not used>
        1. In the [Adjustment Settings for Skilled Operators] menu, set [0108: Skew Detection] to [Off] or set
           SP1-021-001 to -007 to [0].
             The skew detection level is too high.
             The skew detection level may be too high.
             <If custom paper is used>
        1. In [Advanced Settings] for the custom paper in use, set [05: Skew Detection] to [Off] or set
           SP1-955 to [0].
             <If custom paper is not used>
        1. Set [0108: Skew Detection] to [Off] or SP1-021-001- to -007 to [0].
               • If the skew detection level is reduced or the skew detection function is disabled, no misfeed
                 report will be displayed. However, this may result in paper skew feeding. If you do not want
                 this result, contact your supervisor.
               • If the machine wrongly detects skew, see p.1088 "Wrong Detection of Skew".
1084
                                                                        Troubleshooting for Paper Delivery Problems
If (J098) Appears
Cause:
Sheets cannot be positioned properly by image position adjustment.
Solution:
Depending on the cause of the problem, do one of the following:
The side fences in the paper trays are not positioned correctly.
Adjust the side fences to match the paper width.
For details about loading paper, see "Loading Paper", About This Machine.
The paper size/orientation/type is not specified correctly.
In tray paper settings, specify the size, orientation, and type of the paper in use.
For details about tray paper settings, see "Changing Tray Paper Settings", Paper Settings Reference.
Sheets of mixed type, thickness, or color are loaded in the paper tray.
Load identical sheets in the paper tray.
When printing from a tray containing sheets of mixed color, you can prevent paper misfeeding by
specifying the following settings:                                                                                       6
 1. In the [Adjustment Settings for Skilled Operators] menu, set [0107: Deactivate Image Position
    Adjustment Across Feed Dir] to [On] or set the setting of SP1-917-001 to -007 to [On].
 2. Set [0108: Skew Detection] or SP1-021-001- to -007 to [Off].
Colored paper or transparencies are loaded in the paper tray.
Paper edges may not have been detected correctly.
Adjust the color paper edge detection.
 1. Make a note of the present value in [06: Colour Paper Edge Detection Adjustment] in [Advanced
    Settings] or a note of the present value in SP1-962 in the SP mode for the custom paper in use.
 2. Increase the value in [06: Colour Paper Edge Detection Adjustment] or SP1-962.
 3. Print the image. Is the problem resolved?
     Yes Finished!
     No Keep increasing the value until the problem is resolved.
     If the problem persists even though the setting has reached its maximum value, restore the value
     noted in step 1 and go to the next step.
 4. Decrease the value in [06: Colour Paper Edge Detection Adjustment] or SP1-962.
 5. Print the image. Is the problem resolved?
     Yes Finished!
     No Keep decreasing the value until the problem is resolved.
                                                                                                                      1085
       6. Troubleshooting
             If the problem persists even though the setting has reached its minimum value, restore the value
             noted in step 1 and go to the next step.
        6. Set [12: Deactivate Image Position Adjustment] to [Activate] or set the setting of SP1-957 to
           [Active].
        7. Print the image. Is the problem resolved?
             Yes Finished!
             No Contact your supervisor.
If (J099) Appears
       Cause:
       Double feeding has occurred.
       Solution:
       Depending on the cause of the problem, do one of the following:
       Coated or another type of unsupported paper is loaded in the machine's tray.
6      Load paper not supported by the machine's paper tray (Trays 1 and 2) in the wide LCT (Trays 3–5) or
       another paper tray that supports the paper.
       For details about the size and type of paper that can be loaded in the paper trays, see "Recommended
       Paper Sizes and Types", About This Machine.
       Sheets are stuck to each other.
       Fan the paper before loading it to loosen the sheets.
       For details about fanning the paper, see "Fanning the Paper", About This Machine.
       The edges of the sheets are rough.
       Turn the sheets the other way up or smooth the edges before loading the paper.
       Wrong detection of double feeding
       The machine may have wrongly detected a double feed.
       For details, see p.1090 "Wrong Detection of Double Feeding".
Paper Skew
       The side fences in the paper tray are too far apart.
       If the side fences are too far apart, the paper may misfeed.
       Adjust the side fences to match the paper width.
       For details about loading paper, see "Loading Paper", About This Machine.
       A scrap of paper or some other small fragment is jammed in the paper feed path.
1086
                                                                      Troubleshooting for Paper Delivery Problems
                                                                                                                    1087
       6. Troubleshooting
       An envelope is used.
       If an envelope with its flap's edges cut at a bevel is fed, the machine may detect it as a skew.
       <If custom paper is used>
        1. In [Advanced Settings] for the custom paper in use, set [05: Skew Detection| to [Off] or set
           SP1-995 to [0].
       <If custom paper is not used>
        1. In the [Adjustment Settings for Skilled Operators] menu, set [0108: Skew Detection] to [Off] or set
           the setting of SP1-021-001 to -007 to [0].
         • Disabling the skew detection function will allow skewed printing. If this is not acceptable, contact
           your supervisor.
Double Feeding
1088
                                                                      Troubleshooting for Paper Delivery Problems
For details about cleaning the paper feed roller of each of the machine's trays (Trays 1 and 2), see the
Replacement Guide.
For details about cleaning the paper feed roller of the multi bypass tray (Tray 6), see p.1110 "Cleaning
the Paper Feed Path in the Multi Bypass Tray (Tray 6)".
For details about cleaning the paper feed roller of the interposer, see p.1113 "Cleaning the Paper Feed
Rollers and Paper Feed Belt in the Interposer".
Have you ruffled the paper sufficiently?
Double feeding may result if the paper is not ruffled properly.
Remove the paper, ruffle it, and reload it.
For details about ruffling the paper, see "Fanning the Paper", About This Machine.
Is the paper feed roller covered with paper dust?
Paper dust or the surface of coated paper may decrease the traction of the paper feed roller and result
in double feeding due to paper slippage or insufficient separation.
Cleaning the paper feed roller will restore traction and prevent double feeding.
For details about cleaning the paper feed roller of each of the machine's trays (Trays 1 and 2), see the
Replacement Guide.                                                                                                     6
For details about cleaning the paper feed roller of the wide LCT (Trays 3-5), see p.1107 "Cleaning the
Paper Feed Path in the Wide LCT (Trays 3-5)".
For details about cleaning the paper feed roller of the multi bypass tray (Tray 6), see p.1110 "Cleaning
the Paper Feed Path in the Multi Bypass Tray (Tray 6)".
For details about cleaning the paper feed roller of the interposer, see p.1113 "Cleaning the Paper Feed
Rollers and Paper Feed Belt in the Interposer"..
Is the Pickup Assist setting enabled?
If the Pickup Assist function operates too much, it may cause double feeding with coated paper.
By disabling the Pickup Assist setting, you can prevent double feeding.
<If custom paper is used>
 1. In [Advanced Settings] for the custom paper in use, set [03: Pickup Assist Setting] to [Off] or set the
    setting of SP1-977 to [0: OFF].
<If custom paper is not used>
 1. In the [Adjustment Settings for Skilled Operators] menu, set [0115: Pickup Assist Setting] to [Off], or
    set SP1-923-001 to 006 to [2: FORCE OFF].
Special or coated paper is used.
  • Is the airflow strong enough?
     The factory-set airflow of the wide LCT may not be strong enough to separate the sheets. Increase
     the airflow.
     <If custom paper is used>
                                                                                                                    1089
       6. Troubleshooting
               1. In [Advanced Settings] for the custom paper in use, increase the value in [02: Adjust Wide
                  LCT Fan Level] or with SP1-975.
             <If custom paper is not used>
               1. In the [Adjustment Settings for Skilled Operators] menu, increase the value in [0113: Adjust
                  Wide LCT Fan Level] or with SP1-920-001 to 003.
         • Is the tab sheet holder attached?
             By attaching the tab sheet holder, you can prevent air from leaking at the trailing edge of the paper
             and improve separation. See p.1105 "Attaching the Tab Sheet Holder".
         • Disabling double feed detection may reduce print image quality or cause blank sheets to be
           delivered.
       An envelope is being used.
       The seams of envelopes may cause double feeds to be erroneously detected.
       Disable the double feed detection.
       <If custom paper is used>
        1. In [Advanced Settings] for the custom paper in use, set [04: Double Feed Detect] to [Off] or set the
           setting of SP1-956 to [0: Off].
       <If custom paper is not used>
        1. In the [Adjustment Settings for Skilled Operators] menu, set [0105: Double Feed Detect] to [Off] or
           set SP1-302-001 to 006 to [0: Off].
         • Disabling double feed detection may reduce print image quality or cause blank sheets to be
           delivered.
1090
                                                                       Troubleshooting for Paper Delivery Problems
  • Changing one of these settings will affects other settings. Adjust all customer paper settings which a
    customer usually uses.
Paper Misfeeding
                                                                                                                     1091
       6. Troubleshooting
             Flatten the envelope and all its edges to eliminate air before loading. If the envelope is curled,
             decurl it before loading.
1092
                                                                      Troubleshooting for Paper Delivery Problems
  • [A]: Original
  • [B]: Output
                                                                                                                       6
Cause:
Depending on the paper thickness, floppiness, edge roughness, and curl, the image may become
positioned incorrectly.
Solution:
Adjust the image position.
<If custom paper is used>
 1. In [Advanced Settings] or SP mode for the custom paper in use, adjust the image position.
     The side 1 of paper
         • To adjust the position horizontally, change the value in [08: Adj Image Position of Side1 With
           Feed] or change the value in SP1-950.
         • To adjust the position vertically, change the value in [10: Adj Image Position of Side1 Across
           Feed] or change the value in SP1-952.
     The side 2 of paper
         • To adjust the position horizontally, change the value in [09: Adj Image Position of Side2 With
           Feed] or change the value in SP1-951.
         • To adjust the position vertically, change the value in [11: Adj Image Position of Side2 Across
           Feed] or change the value in SP1-953.
<If custom paper is not used>
 1. In the [Adjustment Settings for Skilled Operators] menu, adjust the image position.
                                                                                                                    1093
       6. Troubleshooting
         • For details about specifying settings in the [Adjustment Settings for Skilled Operators] menu, see the
           Adjustment Item Menu Guide.
         • [A]: Original
         • [B]: Output
       Cause:
       An image scaling error may occur because of expansion or contraction of the paper.
       Solution:
       Adjust the image scaling.
        1. In [Advanced Settings] for the custom paper in use, adjust the image scaling.
                • To adjust the horizontal scaling, change the value in [15: Adj Magnification of Side1 Across
                  Feed] or change the value in SP2-950.
                • To adjust the vertical scaling, change the value in [16: Adj Magnification of Side1 With Feed]
                  or change the value in SP2-951.
             Press [+] to increase the scaling and [-] to decrease it.
        2. Print the image. Is the problem resolved?
1094
                                                                      Troubleshooting for Paper Delivery Problems
     Yes Finished!
     No Contact your supervisor.
  • [A]: Original                                                                                                      6
  • [B]: Output side 1
  • [C]: Output side 2
Cause:
An image scaling error on the side 2 of the paper may occur because the paper expands or contracts
after the image on the side 1 of the paper has been fused.
Solution:
Adjust the scaling for the side 2 of the paper and minimize the difference in print size between the side 1
and the side 2.
 1. In [Advanced Settings] for the custom paper in use, adjust the image scaling.
         • To adjust the horizontal scaling, change the value in [17: Adj Magnification of Side2 Across
           Feed] or change the value in SP2-952.
         • To adjust the vertical scaling, change the value in [18: Adj Magnification of Side2 With Feed]
           or change the value in SP2-953.
     Press [+] to increase and [−] to decrease the scaling.
 2. Print the image. Is the problem resolved?
     Yes Finished!
     No Contact your supervisor.
                                                                                                                    1095
       6. Troubleshooting
Image Skewing
         • [A]: Original
         • [B]: Output
       Cause:
6      Depending on the machine's operating environment (levelness and temperature), the printed image may
       become vertically skewed.
       Solution:
       Adjust image skew.
        1. Print the image in black and white.
        2. Check the direction of the skew.
        3. In the [Adjustment Settings for Skilled Operators] menu, adjust the value in [0117: Perpendicularity
           Adjustment] or SP2-104-040.
             You can adjust the skew in steps of 16.5 m.
             Press [+] to skew the image counterclockwise or [-] to skew it clockwise.
        4. Print the image in black and white.
             Gradually increase the value and check the printed image.
                • If the problem is resolved, go to the next step.
                • If the problem persists even though the setting has reached its maximum value, contact your
                  supervisor.
        5. Execute color registration.
             In executing color registration, the black adjustment will also be applied to cyan, magenta, and
             yellow.
             For details about color registration, see "Adjusting the Color Registration" in the Troubleshooting
             guide supplied with the machine.
1096
                                                                     Troubleshooting for Paper Delivery Problems
  • You cannot skew paper with [0117: Perpendicularity Adjustment]. For details about adjusting
    paper skew, see p.1086 "Paper Skew".
White Spots
                                                                                                                      6
Cause:
Paper dust on the guide board and transfer timing roller may stick to the paper and produce white spots.
Some types of paper, such as recycled paper, roughly cut paper, and high-friction coated paper
produce a lot of paper dust, which will likely stick to the paper.
Solution:
Clean the paper feed path (dust catcher, transfer timing roller, guide board, and paper feed roller)
between the paper tray in use and the transfer unit's nip (where the images are transferred from the
intermediate transfer belt to the paper).
The paper feed paths between each paper tray and the nip are as follows:
                                                                                                                   1097
       6. Troubleshooting
         • For details about cleaning the dust catcher, transfer timing roller, and the machine's paper trays
           (Trays 1 and 2), see the Replacement Guide.
         • For details about cleaning the paper feed roller of the wide LCT (Trays 3-5), see p.1107
           "Cleaning the Paper Feed Path in the Wide LCT (Trays 3-5)".
         • For details about cleaning the paper feed roller of the multi bypass tray (Tray 6), see p.1110
           "Cleaning the Paper Feed Path in the Multi Bypass Tray (Tray 6)".
         • For details about periodic cleaning of the machine, see the Replacement Guide.
       Cause:
       The paper feed rollers or anti-static brushes are soiled.
       Solution:
       Depending on the cause of the problem, do one of the following:
       <The surface of the paper is dirty>
6       1. In [Advanced Settings] for the custom paper in use, select [20: Transfer Timing Roller Feed Speed
           Adj] and decrease the value by 0.5% or decrease the value by 0.5% in SP1-963.
        2. Print the image. Is the problem resolved?
             Yes Finished!
             No Keep decreasing the value by 0.5% until the problem is resolved.
             If the problem persists even though you have decreased the value by 0.5%, contact your
             supervisor.
       <The paper transport rollers are soiled.>
       Clean the paper transport rollers in the machine's left drawer.
       For details about cleaning the paper transport roller, see the Replacement Guide.
       <The anti-static brushes are soiled.>
       Clean the anti-static brushes in the exit transport and inverter transport of the machine's left drawer.
       Clean the anti-static brushes with a blower brush.
1098
                                                        Troubleshooting for Paper Delivery Problems
                                                                                                      1099
       6. Troubleshooting
6        • [A]: Original
         • [B]: Output
       The leading edge margin is too narrow and the image has shrunk lengthwise.
         • [A]: Original
         • [B]: Output
       The paper has creased and no print appears where the crease has occurred.
1100
                                                                   Troubleshooting for Paper Delivery Problems
Cause:
The paper feed speed of the transfer timing roller is too high.
Solution:
Decrease the feed speed of the transfer timing roller.
 1. In [Advanced Settings] for the custom paper in use, select [20: Transfer Timing Roller Feed Speed
    Adj] and decrease the value by 0.5% or decrease the value by 0.5% in SP1-963.
 2. Print the image. Is the problem resolved?
     Yes Finished!
     No Keep decreasing the value by 0.5% until the problem is resolved.
     If the problem persists even though you have decreased the value by 0.5%, contact your
     supervisor.
  • [A]: Original
  • [B]: Output
The leading edge margin is too wide and the image has stretched lengthwise.
Cause:
The paper feed speed of the transfer timing roller is too high.
Solution:
Increase the feed speed of the transfer timing roller.
 1. In [Advanced Settings] for the custom paper in use, select [20: Transfer Timing Roller Feed Speed
    Adj] and increase the value by 0.1% or increase the value by 0.1% in SP1-963.
                                                                                                                 1101
       6. Troubleshooting
       The paper feed speed of the exit motor, switchback entrance, or switchback exit is too high or too low.
       Solution:
       <If scratches or streaks appear on the side 2 of the paper>
        1. You can lessen the problem by decreasing the paper feed speed.
             In [Advanced Settings] for the custom paper in use, adjust the paper feed speed for delivery.
             Depending on the type of printing, specify one of the following:
               • For one-sided printing, decrease the value in [23: Exit Motor Feed Speed Adjustment] by
                 0.1% or decrease the value by 0.1% in SP1-964.
6              • For duplex printing, reduce the value in [24: Switchback Entrance Feed Speed Adj] by 0.1%
                 or decrease the value by 0.1% in SP1-965.
               • For one-sided printing (delivery of inverted paper), reduce the value in [25: Switchback Exit
                 Feed Speed Adj] by 0.1% or decrease the value by 0.1% in SP1-966.
        2. Print the image. Is the problem resolved?
             Yes Finished!
             No Keep decreasing the value by 0.1% until the problem is resolved.
             If the problem persists even though you have decreased the value by 1.0%, contact your
             supervisor.
       <If scratches or streaks appear on the side 1 of the paper>
       You can lessen the problem by increasing the paper feed speed.
        1. In [Advanced Settings] for the custom paper in use, adjust the paper feed speed for delivery.
             Depending on the type of printing, specify one of the following:
               • For one-sided printing, increase the value in [23: Exit Motor Feed Speed Adjustment] by 0.1%
                 or increase the value by 0.1% in SP1-964.
               • For duplex printing, increase the value in [24: Switchback Entrance Feed Speed Adj] by 0.1%
                 or increase the value by 0.1% in SP1-965.
               • For one-sided printing (delivery of inverted paper), decrease the value in [25: Switchback Exit
                 Feed Speed Adj] by 0.1% or increase the value by 0.1% in SP1-966.
        2. Print the image. Is the problem resolved?
             Yes Finished!
1102
                                                                        Troubleshooting for Paper Delivery Problems
Cause:
The paper feed speed of the decurler unit is too high or too low.
Solution:
<If scratches or streaks appear on the side 2 of the paper or continuous
noise results>
You can lessen the problem by decreasing the paper feed speed of the decurler unit.
 1. In the [Adjustment Settings for Skilled Operators] menu, check the present degree of decurling (Off,
    Weak, or Strong) in [0116: Adjust Paper Curl].
 2. In [Advanced Settings] for the custom paper in use, adjust the paper feed speed of the decurler
    unit.
         • If the degree of decurling is set to "Off", reduce the value in [51: Decurler Feed Speed Adj:                 6
           Curl Adj Off] by 0.5% or reduce the setting of SP1-959 by 0.5%.
         • If the degree of decurling is set to "Weak", reduce the value in [52: Decurler Feed Speed Adj:
           Curl Adj Weak] by 0.5% or reduce the setting of SP1-960 by 0.5%.
         • If the degree of decurling is set to "Strong", reduce the value in [53: Decurler Feed Speed Adj:
           Curl Adj Strg] by 0.5% or reduce the setting of SP1-961 by 0.5%.
 3. Print the image. Is the problem resolved?
     Yes Finished!
     No Keep decreasing the value by 0.5% until the problem is resolved.
     If the problem persists even though the setting has reached its minimum value, contact your
     supervisor.
<If scratches, streaks, or creases appear on the side 1 of the paper>
You can lessen the problem by increasing the paper feed speed of the decurler unit.
 1. In the [Adjustment Settings for Skilled Operators] menu, check the present degree of decurling (Off,
    Weak, or Strong) in [0116: Adjust Paper Curl].
 2. In [Advanced Settings] for the custom paper in use, adjust the paper feed speed of the decurler
    unit.
         • If the degree of decurling is set to "Off", increase the value in [51: Decurler Feed Speed Adj:
           Curl Adj Off] by 0.5% or increase the value by 0.5% in SP1-959.
         • If the degree of decurling is set to "Weak", increase the value in [52: Decurler Feed Speed
           Adj: Curl Adj Weak] by 0.5% or increase the value by 0.5% in SP1-960.
                                                                                                                      1103
       6. Troubleshooting
                • If the degree of decurling is set to "Strong", increase the value in [53: Decurler Feed Speed
                  Adj: Curl Adj Strg] by 0.5% or increase the value by 0.5% in SP1-961.
        3. Print the image. Is the problem resolved?
             Yes Finished!
             No Keep increasing the value by 0.5 mm until the problem is resolved.
             If the problem persists even though the value has reached its maximum value, contact your
             supervisor.
1104
                                                                       Troubleshooting for Paper Delivery Problems
     Yes Finished!
     No If this causes a paper jam in duplex printing, restore the previous setting.
 • The adjusted margin cannot be applied to masked images that are solid-filled or contain ruled lines
   at the leading/trailing edges.
 • Decreasing the leading/trailing edge margin may cause paper to jam in the fusing belt stripper
   plate.
Curling
To reduce curling without using the decurler unit, reduce the heat roller temperature.
Decreasing the temperature can cause the following side effects:
 • Unsatisfactory fusing
 • Reduced glossiness
 • A tendency for halftone images on uncoated paper to smear
 1. In [Advanced Settings] for the custom paper in use, select [44: Fusing Heat Roller Temperature Adj]                 6
    and decrease the value by 5°C or decrease the value by 5°C in SP1-984.
 2. Print a full-page solid-fill image (SP2109-011: "11"). Is the problem resolved?
     Yes Finished!
     No Keep decreasing the value by 5°C until the problem is solved.
     If the problem persists, contact your supervisor.
By attaching the tab sheet holder, you can prevent air from escaping at the trailing edge of the paper
and so improve separation.
This will prevent double feeding and misfeeding of special or coated paper loaded in the wide LCT
(Trays 3–5).
                                                                                                                     1105
       6. Troubleshooting
1. Unlock the end fence, and then slide it away from the paper.
1106
                                                                     Troubleshooting for Paper Delivery Problems
 3. Slide the end fence against the paper so that the tab sheet holder's clips [B] pass through the fence
    and click into place.
 • You can use the tab sheet holder for paper of the following sizes:
 • Paper with a width of 288.0–330.2 mm (11.34–13.00 inches) and a length of 182.0–487.7 mm
   (7.17–19.20 inches).
 • Paper with a width of 139.7–287.9 mm (5.50–11.33 inches) and a length of 335.5–487.7 mm
   (13.21–19.20 inches).
Clean the paper feed path if white spots appear because of paper dust sticking to
the paper, or if paper misfeeding or double feeding occurs.
Guide Board
Wipe the guide board with a well-wrung-out damp cloth. To reach the inmost recesses, the cloth should
be the size of your palm.                                                                                             6
Paper Feed Roller
Wipe the entire surface of the paper feed roller lengthwise with a well-wrung-out damp cloth, and then
with a dry, unused, lint-free cloth until no moisture remains.
Cleaning the Paper Feed Path in the Wide LCT (Trays 3-5)
Clean the guide board and paper feed rollers in the wide LCT.
The procedure is explained using Tray 3 as an example.
The procedure is the same for Trays 4 and 5.
 1. Open the wide LCT front cover.
                                                                                                                   1107
       6. Troubleshooting
2. Pull open the top tray (Tray 3) until it stops. If there is any paper in the tray, remove it.
4. Remove the two black screws on the side plate, and then remove the plate.
1108
                                                                 Troubleshooting for Paper Delivery Problems
5. Remove the two black screws on the paper feed unit U2, and then pull out the paper feed unit U2
   until it stops.
6. Clean the paper feed rollers.
   For details about detaching and reattaching the paper feed rollers, see the Replacement Guide.
                                                                                                                  6
                                                                                                               1109
       6. Troubleshooting
8. Open the guide board (U1), (U3), and (U5), and then clean the guide board interior [B].
• For details about the general and periodic cleaning of the machine, see the Replacement Guide.
Cleaning the Paper Feed Path in the Multi Bypass Tray (Tray 6)
       Clean the guide board and paper feed rollers in the multi bypass tray (Tray 6).
       Wipe the guide board with a well-wrung-out damp cloth. To reach the inmost recesses, the cloth should
       be the size of your palm.
        1. Remove the loaded paper.
1110
                                  Troubleshooting for Paper Delivery Problems
                                                                                1111
       6. Troubleshooting
6 For details about detaching and reattaching the paper feed rollers, see the Replacement Guide.
1112
                                                                        Troubleshooting for Paper Delivery Problems
 • For details about the general and periodic cleaning of the machine, see the Replacement Guide.
                                                                                                                         6
Cleaning the Paper Feed Rollers and Paper Feed Belt in the Interposer
Clean the paper feed belt and paper feed rollers in the interposer.
The procedure is explained using the interposer upper tray. The procedure is the same for the lower tray.
 1. Remove the loaded paper.
 2. Open the upper cover [A], and then detach the paper feed unit [B].
     Pull out the paper feed unit slightly, release the metal shaft, and then detach it.
                                                                                                                      1113
       6. Troubleshooting
        3. Clean the paper feed belt and pick-up roller in the detached paper feed unit.
        4. After cleaning, restore the machine to its operational state.
       This machine has the paper jam purge system to purge jammed paper in the paper path if possible.
       However, this may disturb the paper jam analyzing correctly because you are not sure where jammed
       paper is stuck.
       If you want to know where jammed paper is stuck, change the setting of SP1-909-001 from "1" to "0"
       (no paper purge).
1114
                                                                                  Troubleshooting for Options
Solution:
Depending on the cause of the problem, do one of the following:
Coated paper is being used.
If coated paper is being used, attach the auxiliary tray for thin coated paper.
For details about attaching the auxiliary tray for thin coated paper, see "When Coated Paper Is Not
Properly Aligned" in the Troubleshooting supplied with the machine.
There is a draft in the room.
Minimize drafts. For instance, turn the air conditioner off.
Printed sheets are curled.                                                                                         6
<If the decurler unit is attached>
 1. In the [Adjustment Settings for Skilled Operators] menu, adjust the degree of decurling in [0116:
    Adjust Paper Curl].
      To correct curls facing up, specify "Adjust     Curl".
      To correct curls facing down, specify "Adjust      Curl".
      Select "Strong" or "Weak" as the degree of decurling as required.
<If the decurler unit is not attached>
 1. Load the sheets the other way up.
There are too many stacked sheets.
To keep the number of stacked sheets within reason, pause printing once in a while, remove the sheets
and resume printing.
For details about pausing printing, see "Pausing Print When Using Finisher SR5030 or Booklet Finisher
SR5040" in the Troubleshooting supplied with the machine.
Cause:
When using large-size or coated paper that produces considerable inter-sheet friction, problems such
as one sheet pushing out another or a sheet becoming kinked occur.
This is likely to occur if:
                                                                                                                1115
       6. Troubleshooting
1116
                                                                                     Troubleshooting for Options
                                                                                                                   1117
       6. Troubleshooting
1118
                                                                                         Troubleshooting for Options
  • For details about attaching the Z-fold support tray, see "When Z-folded Paper Is Not Properly
    Aligned" in the Troubleshooting supplied with the machine.
  • If the Z-fold support tray is attached, the problem of the trailing edge being too near the paper exit
    can be reduced, but the stapled sheets may not be stacked properly.
Cause:
When the sheets are fed to the staple unit inside the finisher, they may be overlaid, resulting in their
becoming misaligned by ±5 mm relative to each other after stapling.
When using coated or other paper producing considerable inter-sheet friction, the paper edge stop may
fail to ensure correct positioning, resulting in misaligned stapling.
                                                                                                                       1119
       6. Troubleshooting
         • Reducing the number of sheets causes the machine to take longer for sheet alignment, reducing
           throughput.
6
       Creases on Stapled Paper Stack
       When a few sheets [A] of paper are stapled, creases [B] may occur on the stapled paper stack. This is
       because the gap [C] between the bottom fence [D] and corner stapler unit [E] causes creases on the
       paper stack. To prevent this problem, follow the procedure below.
1120
                                                  Troubleshooting for Options
                                                                                1121
       6. Troubleshooting
5. Turn the corner stapler unit [A] counterclockwise, and then remove it.
6. Remove the corner stapler base [A] from the corner stapler unit ( x4).
1122
                                                                                  Troubleshooting for Options
 7. Attach washers at the screw holes on the bottom of the corner stapler unit [A].
       • Measure the gap between the bottom fence and corner stapler unit, and then calculate haw
         many washers are necessary (adjustable limit: 2.0 mm or less). The thickness of each washer
         is 0.5 mm.
 8. Reattach the corner stapler base [B] to the corner stapler unit (
 9. Reinstall the corner stapler unit in the finisher.
                                                                        x4).
                                                                                                                   6
10. Reassemble the finisher.
When a few sheets [A] of paper are stapled, miss-stapling may occur on the stapled paper stack. This is
because the gap [B] between the bottom fence [C] and corner stapler unit [D] makes paper buckle on
the paper stack which causes the miss-stapling. To prevent this problem, follow the procedure below.
                                                                                                                1123
       6. Troubleshooting
        1. Remove the corner stapler unit (see "Creases on Stapled Paper Stack").
        2. Attach washers on the bottom of the corner stapler unit.
               • Refer to the "Creases on Stapled Paper Stack" described above.
        3. Go to next step if attaching washers does not solve the problem.
        4. Mark the current position between corner stapler base and corner stapler unit.
6
        5. Remove the positioning screw [A].
        6. Remove other three screws [B].
        7. Slide the corner stapler base [C] down (relatively corner stapler unit up).
               • Do not slide either of the corner stapler base beyond 2.0 mm. Otherwise, corner stapler unit
                 may interrupt other parts when the corner stapler unit moves.
        8. Secure the two units (     x3).
        9. Reinstall the corner stapler unit in the finisher.
       10. Reassemble the finisher.
       When some conditions are met, booklet stack is not properly fed out to the booklet tray.
         • 10 sheets or more to be stapled
         • High coverage image
         • Plain paper or recycle paper
       This is because the friction coefficient between sheets of paper is low.
       To prevent this problem, follow the procedure below.
        1. Remove the booklet unit (see "Field Service Manual" for the Finisher D512/D513).
1124
                                                            Troubleshooting for Options
                                                                                          1125
            6. Troubleshooting
RTB 133
Corrected
             5. Remove four screws on the both sides of the booklet unit, and then move the guide plate [A] to the
                arrow direction.
             6. Remove the fold plate holder [A] (    x3).
             7. The fold plate [B] is removed.
             8. Install a new modified fold plate.
                    • Ask your supervisor about the new modified fold plate.
             9. Reassemble the finisher.
   1126
                                                                                    Troubleshooting for Options
Multi-Folding Unit
Cause:
Depending on how floppy the paper is, folds may shift out of true. This is referred to as folding deviation.
Solution:
Adjust the folding position by adjusting the position of the paper edge stopper for folding.
  • For multi-sheet folding, adjust the folding position by means of the following settings:
     0601: Half Fold Position (Multi-sheet Fold)
     0602: Letter Fold-out Position 1 (Multi-sheet Fold)
     0603: Letter Fold-out Position 2 (Multi-sheet Fold)
     0604: Letter Fold-in Position 1 (Multi-sheet Fold)
     0605: Letter Fold-in Position 2 (Multi-sheet Fold)
  • For single-sheet folding, adjust the folding position by means of the following settings:                        6
     54: Adjust Z-fold Position 1
     55: Adjust Z-fold Position 2
     56: Half Fold Position: Single-sheet Fold
     57: Letter Fold-out Posn 1: Single-sheet Fld
     58: Letter Fold-out Posn 2: Single-sheet Fld
     59: Letter Fold-in Position 1: Single-sheet Fold
     60: Letter Fold-in Position 2: Single-sheet Fold
     61: Double Parallel Fold Position 1
     62: Double Parallel Fold Position 2
     63: Adjust Gate Fold Position 1
     64: Adjust Gate Fold Position 2
     65: Adjust Gate Fold Position 3
  • For details about specifying settings in the [Adjustment Settings for Skilled Operators] menu, see the
    Adjustment Item Menu Guide.
Folding Deviation
Cause:
                                                                                                                  1127
       6. Troubleshooting
       Depending on the paper floppiness, folding deviation (skewed folding) may occur.
       Deviation refers to the difference in edge dimension of the parts between folds.
       For example, in the following illustration, the dimensional difference between the top (L2[2]) and bottom
       (L2[1]) edges is the deviation.
       <Folding deviation sample of L2 for Z-fold>
6
       Solution:
       Adjust the deviation.
       The multi-folding unit has three adjusting screws (L1, L2, and L3) with which to adjust deviation.
       L1
1128
                               Troubleshooting for Options
                                                             1129
       6. Troubleshooting
Half Fold
1130
                  Troubleshooting for Options
Letter Fold-in
Letter Fold-out
Double Parallel
                                                1131
       6. Troubleshooting
Gate Fold
1132
                                                                                     Troubleshooting for Options
 • For multi-sheet folding, the folding deviation of the sheet in the center is adjusted.
 • If the deviation is large, the paper may be skewed. In that case, see Paper Skew.
Cause:
If multi-sheet folding is performed after a large number of z-folds have been performed, the tip of the
blade used for the multi-sheet folding may be soiled, in turn soiling the paper.
                                                                                                                   1133
       6. Troubleshooting
       This will produce soiling 1-3 cm (0.4-1.2 inches) in width (equal to the width of the blade) in the fold [A]
       of the center sheet.
       Solution:
       Clean the blade.
6       1. Open the front cover of the multi-folding unit.
1134
                                                                                 Troubleshooting for Options
3. Turn the N11 dial [B] counterclockwise until the blade appears.
   The blade is located in the right part of the multi-folding unit.
4. Wipe the tip and top of the blade with a soft dry cloth.
   Be careful not to damage the blade.
5. After cleaning, restore the machine to its operational state.
   The soiling will be removed by printing between three and five copies with multi-sheet fold.
                                                                                                               1135
       6. Troubleshooting
       When letter folding multiple sheets, the edge of the inner flap may become bent.
       Solution:
        1. Load the paper the other side up.
6       2. Print the image. Is the problem resolved?
             Yes Finished!
             No Go to the next step.
        3. In the [Adjustment Settings for Skilled Operators] menu, set [0604: Letter Fold-in Position 1 (Multi-
           sheet Fold)] to "0.0 mm".
        4. In [General Features] in [System Settings], set [Letter Fold-in Position] to "7 mm".
        5. Print the image. Is the problem resolved?
             Yes Finished!
             No Contact your supervisor.
         • Upward curl (radius 4 cm [1.6 in.] or less) [A] at leading edge of delivered paper.
       Cause:
1136
                                                                                    Troubleshooting for Options
Because the paper is curled, its leading edge catches on the guide board, leaving it in the wrong
position to be folded properly.
Solution:
 1. Load the sheets the other way up.
 2. Print the image. Is the problem resolved?
      Yes Finished!
      No Move to the next step.
      To carry out the following steps, the decurler unit must be attached.
 3. In the [Adjustment Settings for Skilled Operators] menu, set [0116: Adjust Paper Curl] to [Adjust
    Curl: Weak].
 4. Print the image. Is the problem resolved?
      Yes Finished!
      No Contact your supervisor.
  • This folding error will not occur when using uncurled sheets or sheets that curl downward.                       6
Folded Sheets Are Not Stacked Properly
Cause:
If a large number of half-folded multi-sheet bundles have been delivered, the spines of the delivered
bundles form a bulge. If a subsequently delivered bundle catches on this bulge, it may flip over in the
output tray.
This is likely to occur if:
  • Thick, relatively stiff paper is used.
      As a bundle is delivered, its folded edge droops and catches on the stacked bundles, causing the
      delivered bundle to flip over.
                                                                                                                  1137
       6. Troubleshooting
Solution:
         • The flipping over of delivered sheets during other types of folding operations (such as letter-fold
           and gate-fold) cannot be prevented by the Z-fold support tray for the multi-folding unit.
       You can change the buffer pass unit fan activation setting according to the type of paper and ambient
       temperature.
        1. In the [Adjustment Settings for Skilled Operators] menu, change the value in [0118: Buffer Pass
           Unit Fan Activation Setting].
         • Depending on the setting, blocking (heat and pressure causing toner particles on stacked copies to
           form clumps which then detach) may occur.
1138
                                                                                  Troubleshooting for Options
Cause:
Sheets with downward curls rub too much at their leading edges. This can cause a sheet to stop short
with its trailing edge still in the paper exit.
Subsequently delivered sheets may become bent as they slip under the trailing edge of the partially
delivered sheet.
This is likely to occur if:
  • A4 or larger coated paper weighing up to 135 g/m2 (50 lb. Cover) is used.
<How the problem occurs>
  • (1) Downward curled paper is delivered to the stacker tray.
                                                                                                                1139
       6. Troubleshooting
1140
                                                                                    Troubleshooting for Options
Cause:
When delivering sheets to the stacker tray, because of the friction between the sheets, the paddle fails to
drag the trailing edge back into the front guide, resulting in misalignment.
                                                                                                                  1141
       6. Troubleshooting
       The paper edge stopper also fails to push back the protruding leading edge.
       This is likely to occur if:
         • Thick (280 g/m2 [105 lb. Cover] or heavier), uncurled A3 or larger paper is used.
       <How the problem occurs>
         • (1) An uncurled sheet is delivered to the stacker shift tray.
1142
                                                                                  Troubleshooting for Options
  • (3) The paper edge stopper fails to push back the protruding leading edge and align the sheet that
    way.
                                                                                                                1143
       6. Troubleshooting
LCIT RT5060
       Misfeeding from the LCT tray may occur on the paper which has strong resistance against bending
       strength.
         • For the paper feed unit in the top tray or middle tray, remove the inner upper cover.
         • For the paper feed unit in the bottom tray, remove the inner lower cover.
        1. Pull out the top, middle or bottom tray.
        1. Open the front door.
        2. Pull out the top and middle trays.
1144
                                           Troubleshooting for Options
                                                                         1145
       6. Troubleshooting
9. Pull out the paper feed unit [A] fully, and then lift it.
       10. Note the default position of the paper lift sensor bracket by referring to the scale [A] on the frame.
               • The scale on the frame is divided into units of 1 mm.
1146
                                                                                    Troubleshooting for Options
11. Loosen the screw on the paper lift sensor bracket [B].
12. Move the bracket 0.5 mm in the arrow direction as shown above.
13. Tighten the screw on the paper lift sensor bracket [B].
       • To return the upper limit position to the default position, move the paper lift sensor bracket 0.5
         mm to the opposite side.
       • Return the upper limit position to the default if a paper jam occurs at the paper feed sensor in
         the LCT.
                                                                                                                     6
14. This adjustment raises the upper limit position by 0.8 mm.
       • [A]: Paper stack before adjustment
       • [B]: Paper stack after adjustment
Changing the upper limit of the paper stack in the LCT tray
Changing the upper limit of the paper stack in the LCT tray can prevent paper double feeding or
misfeeding from the LCT tray.
                                                                                                                  1147
       6. Troubleshooting
        1. Pull the paper feed unit of the LCT unit (see "Misfeeding due to the Paper Character").
        2. Note the default position of the paper lift sensor bracket by referring to the scale [A] on the frame.
               • The scale on the frame is divided into units of 1 mm.
        3. Loosen the screw on the paper lift sensor bracket [B].
6       4. Move the bracket 0.5 mm in the arrow direction as shown above.
        5. Tighten the screw on the paper lift sensor bracket [B].
               • To return the upper limit position to the default position, move the paper lift sensor bracket 0.5
                 mm to the opposite side.
               • Return the upper limit position to the default if a paper jam occurs at the paper feed sensor in
                 the LCT.
1148
                                                         Troubleshooting for Options
Cause:
  • Paper in use is not supported for this unit.
  • Paper in use is low friction coefficient.
Solution:
                                                                                       1149
       6. Troubleshooting
        7. Check if no gap [A] between the pressure block and cork pad after the top of the stack in the tray
           pushes up the feed belt unit.
       Misfeeding from the bypass tray may occur on the coated paper which has strong smoothness in the low
       temperature and low humidity condition.
1150
                                                                                   Troubleshooting for Options
2. Note the default position of the paper lift sensor bracket [A] by referring to the scale on the frame.
     • The scale on the frame is divided into units of 1 mm.
3. Loosen the screw on the paper lift sensor bracket [A].
4. Move the bracket 0.5 mm in the arrow direction as shown above.
5. Tighten the screw on the paper lift sensor bracket [B].
     • To return the upper limit position to the default position, move the paper lift sensor bracket 0.5
       mm to the opposite side.
     • Return the upper limit position to the default if a paper jam occurs at the paper feed sensor in
       the Multi Bypass Unit.
                                                                                                                 1151
       6. Troubleshooting
       After receiving a print job, the machine usually stops to let the fusing temperature reach an appropriate
       level for printing.
       The waiting time for the fusing unit to cool down may be quite long, especially before printing on thin
       paper. By decreasing the fusing temperature during standby, you can reduce the waiting time.
        1. In the [Adjustment Settings for Skilled Operators] menu, decrease the temperature by 10°C in
           [0206: Adjust Fusing Temperature on Standby] or decrease the settings of SP1-107-001, 003,
           and 007.
             Decrease the value in "Temperature on Standby Mode", "Temperature on Panel Off Mode", and
             "Temperature Before Performing a Process" by 10°C.
         • When printing on paper other than thin paper, we recommend leaving the above settings
6          unchanged.
       When printing on paper with a thickness equivalent to Paper Weight 6 or 7, the machine's copy/print
       speed must be reduced to 70% of full speed so that the degree of toner fixation can be enhanced.
       However, depending on the type of paper in use and printed image, you can have the machine print at
       full copy/print speed.
       The following are requirements for improving throughput when using paper with a thickness equivalent
       to Paper Weight 6 or 7:
         • Uncoated paper
         • Printing in black-and-white mode
         • Room temperature
        1. In [Advanced Settings] for the custom paper in use, increase the value in [19: Process Speed
           Setting] by one step or increase the value of SP1-986 by 1 step.
             The settings for the Advanced Settings and the SP settings correspond to one another as shown in
             the table below.
1152
                                                                               Troubleshooting for Throughput
When printing intermixed black-and-white and color print jobs, switching from full-color mode to black-
and-white mode takes time, causing loss of throughput each time the mode is switched.
When the machine prints a full-color print job followed by a black-and-white job, you can improve
throughput by adjusting the number of black-and-white sheets the machine prints in full-color mode
before switching to black-and-white mode.
 1. In the [Adjustment Settings for Skilled Operators] menu, change the value in [0207: Auto Colour
    Selection Setting] or change the value in SP2-907-001.
Specify the appropriate number of sheets for your operating environment.
                                                                                                                1153
       6. Troubleshooting
                                          The machine will switch to the black-and-white mode for all black-
                                          and-white printing.
        1 (Minimum)                       This does not improve throughput, but prevents the cyan, magenta,
                                          and yellow development units from working when printing black-
                                          and-white sheets.
         • If you print black-and-white sheets in full-color mode, the cyan, magenta, and yellow development
           units will work during the black-and-white printing, resulting in a shorter replacement cycle for the
           drum unit.
         • When the machine prints a black-and-white print job followed by a full-color job, it will always
6          switch to full-color mode, as color printing is impossible in black-and-white mode.
1154
                                                                                          Fuses
Fuses
Blown Fuse Conditions
AC Fuses
AC drive board
                   Rating
       Fuse                                        Symptom at Power On
                 200V - 240V
FU101 10A The machine stops during warming-up and SC547 is issued.
FU102 10A The machine stops during warming-up and SC547 is issued.
DC Fuses
                   Rating
       Fuse                                        Symptom at Power On
                 200V - 240V
                                                                                                  1155
       6. Troubleshooting
                                   Rating
              Fuse                                                Symptom at Power On
                                 200V - 240V
PSU 1 AZ250041
6                                  Rating
              Fuse                                                Symptom at Power On
                                 200V - 240V
1156
                                                                                              Jam Codes
Jam Codes
These are lists of jam codes for the main machine and peripheral devices. Please note:
 • Late jam. The paper has failed to arrive within the prescribed time due to a jam that has occurred
   upstream of the referenced sensor.
 • Lag jam. The paper has failed to leave the location of the referenced sensor within the prescribed
   time due to a jam downstream of the referenced sensor.
                                                                                                          1157
       6. Troubleshooting
J037 -
1158
                                                      Jam Codes
J067 -
                                                                  1159
       6. Troubleshooting
1160
                                                         Jam Codes
J099 Double-Feed
J111 Output
                                                                     1161
       6. Troubleshooting
1162
                                                             Jam Codes
                                                                         1163
       6. Troubleshooting
1164
                                                              Jam Codes
                                                                          1165
       6. Troubleshooting
1166
                                                           Jam Codes
                                                                       1167
       6. Troubleshooting
002 Reserved
1168
                                                        Jam Codes
B Registration Sensor
C Transport Thermistor
                                                                    1169
       6. Troubleshooting
D4 Exit JG Sensor
D4 Exit Sensor
1170
                                                           Jam Codes
                                                                       1171
       6. Troubleshooting
L6 Shift JG Motor
L6 Shift Motor
1172
                                                       Jam Codes
                                                                   1173
       6. Troubleshooting
1174
                                                             Jam Codes
Rb10 to 17 Output
                                                                         1175
       6. Troubleshooting
1176
                                   Jam Codes
                                               1177
       MEMO
1178
Pro C651EX/Pro C751EX/Pro C751
 Machine Code: D074/D075/M044
Appendices
                        August 2011
TABLE OF CONTENTS
1. Appendix: Specifications
Main Specifications............................................................................................................................................3
   General Specifications: Copier and Printer.................................................................................................3
   Weight Distribution.........................................................................................................................................7
   Copy Specifications.......................................................................................................................................8
   Scanner Specifications (D074/D075)......................................................................................................10
   Local Storage Specifications.......................................................................................................................13
   Main Unit......................................................................................................................................................13
   System Function Specifications...................................................................................................................15
   ARDF.............................................................................................................................................................23
   Main Machine Options...............................................................................................................................24
Peripheral Specifications.................................................................................................................................25
   LCIT RT5060 (D516)..................................................................................................................................25
   Multi-Bypass Tray BY5010 (D517)...........................................................................................................26
   Decurler Unit DU5000 Unit (D544)..........................................................................................................27
   Multi-Folding Unit FD5010 (D521)...........................................................................................................28
   Booklet Finisher SR5040/5030 (D512/D513)......................................................................................35
2. Appendix: Service Program Mode Tables
Group 1000.....................................................................................................................................................41
Group 2000.....................................................................................................................................................77
Group 3000..................................................................................................................................................136
Group 4000..................................................................................................................................................166
Group 5000..................................................................................................................................................180
Group 6000..................................................................................................................................................293
Group 7000..................................................................................................................................................335
Group 8000..................................................................................................................................................373
                                                                                                                                                                         1
2
1. Appendix: Specifications
Main Specifications                                                                        1
General Specifications: Copier and Printer
Configuration Console
Color Copy Process 4-drum dry, electrostatic transfer with transfer belt
                                                                      ppm
   Machine             Thickness    Range (g/m2)
                                                             B/W              FC
                                                                                           3
    1. Appendix: Specifications
        Main 1st Tray                    52.3 – 300 g/m2              Normal, Recycled, Used, Letterhead,
                                   14 lb. Bond – 110 lb. Cover        Punched
        Main 2nd Tray                    52.3 – 256 g/m2              Normal, Recycled, Used, Letterhead,
                                   14 lb. Bond – 95 lb. Cover         Punched, Index
        LCIT 1st Tray                    52.3 – 256 g/m2              Normal, Recycled, Used, Letterhead,
                                   14 lb. Bond – 95 lb. Cover         Punched, Gloss, Matte, Index, OHP,
                                                                      Trace, Envelopes
4
                                                                                                   Main Specifications
              LCIT 2nd Tray                   52.3 – 300 g/m2             Normal, Recycled, Used, Letterhead,
                                         14 lb. Bond – 110 lb. Cover      Punched, Gloss, Matte, Labels, Index,
                                                                          OHP, Trace, Envelopes
              LCIT 3rd Tray                   52.3 – 256 g/m2             Normal, Recycled, Used, Letterhead,            1
                                          14 lb. Bond – 95 lb. Cover      Punched, Gloss, Matte, Index, OHP,
                                                                          Trace, Envelopes
                Main 1st Tray (Tandem – A3 Kit)      Std.         A3 SEF, B4 SEF, A4 SEF/LEF, DLT SEF, LG
                                                                  SEF, LT SEF/LEF
                Main 2nd Tray                        Std.         13"x 18" SEF; SRA3 SEF, 12 x 18" SEF, SRA4
                                                                  SEF/LEF; A3 SEF, A4 SEF/LEF, A5 SEF/LEF,
                                                                  B4 SEF, B5 SEF/LEF; DLT SEF, LG SEF,
                                                                  8.5"x13" SEF, LT SEF/LEF, 8.25 x 14" SEF,
                                                                  8.25 x 13" SEF , 8 x 13" SEF, Executive SEF/
                                                                  LEF, HLT SEF/LEF, Line Slider 1 LEF, Line Slider
                                                                  2 SEF; 8-Kai SEF, 16-Kai SEF/LEF;
                                                                  11"x15" SEF, 11"x14" SEF, 10"x15" SEF
                                                                                                                         5
    1. Appendix: Specifications
6
                                                                                          Main Specifications
Memory
HDD 320 GB
Dimensions
Weight
*1: The rear boxes can be removed. With the controller box and cooling box removed, the main body
will fit through a space (narrow door or elevator door) about 750 mm (30 in.) wide.
Weight Distribution
The main machine is heavy. Apply these numbers as reference points because the distribution of weight
will differ, depending on how the machine is leveled at the four corners (a, b, c, d) in the illustration
below.
                                                                                                                7
    1. Appendix: Specifications
1 d+c 261.9
2 a+b 299.3
3 b+c 289.7
4 a+d 271.5
5 a+b+c+d 561.2
Copy Specifications
8
                                                                            Main Specifications
A3 A4 11
B4 B5 10
A4 A5 8.5
B5 --- 8
A5 --- 5.5
A3 A4 17
B4 B5 14
--- --- 11
A4 A5 10
B5 --- 8.5
A5 --- 8
                                                                                                  9
     1. Appendix: Specifications
Enlarge/Reduction Rates
General
RAM 2.5GB
10
                                                                         Main Specifications
TWAIN
Scan-to-Document
ADF Throughput              B/W     More than 75 sheets/min. at 200 dpi (A4 LEF with
                                    MH Compression
                                                                                               11
     1. Appendix: Specifications
      Performance                  B/W       More than 77 sheets/min. at 200 dpi (A4 LEF with
                                             MH Compression
12
                                                                             Main Specifications
Document Handling              Paper Output (Includes Test Output, Password Output, File
                               Merge Output), Client PC Sending
Main Unit
Engine
Image Writing Laser Raster System, 1200 x 4800 dpi, PWM, 1/48 dot
Drive System
                                                                                                   13
     1. Appendix: Specifications
Drums 60 mm dia.
14
                                                                                   Main Specifications
Fusing
Printer/Scanner
                                                                                                         15
     1. Appendix: Specifications
Duplexing
1 Paper Weight 60.0 to 256 g/m2 (16 lb. Bond to 95 lb. Cover)
                                        Note: Only Thick 1, 4, 5 are available for the Bypass Unit (on
                                        top of the LCIT). One can be selected with a key on the Bypass
                                        Unit.
16
                                                                                  Main Specifications
Utilities                            • Windsor
                                     • Acacia
                                     • @Remote
                                     • Email Detection for TX/RX
Copying
                                                                                                        17
     1. Appendix: Specifications
APS Detection
Photo
Generation
Pale
Map
Highlight Pen
Inkjet Output
Density
Enlarge/Reduction Rates
Finisher (D512/D513)
18
                                                                                  Main Specifications
Paper Punch
Folds
                                                                                                        19
     1. Appendix: Specifications
Paper/Size NA EU/AP
A3 SEF 297x420 mm X
B4 SEF 257x364 mm X X
A4 SEF 210x297 mm X
A4 LEF 297x210 mm X
B5 SEF 182x257 mm X X
B5 LEF 257x182 mm X X
A5 SEF 148x210 mm X X
A5 LEF 210x148 mm X X X
B6 SEF 128x182 mm X X X
B6 LEF 182x128 mm X X X
LG SEF 8.5"x14" X X
LT SEF 8.5"x11" X
LT LEF 11"x8.5" X
F SEF 8"x13" X X
20
                                                                                            Main Specifications
Paper/Size NA EU/AP
Key
       and         Sizes can be switched between the two settings where you see matching numbers. The
                   default is .
                   For sizes smaller than B5, one of two SP values for SP4303 can be selected: "A5" and
                   "Unknown Document Size". Default: "Unknown Document Size"
               Sets the minimum size of the original that the will be detected by APS (Auto Paper Select –
               with original width sensors) of the exposure glass of the flatbed scanner.
               [0 to 2/1]
               [*0: Unknown Document Size]
               [1 A5-Lengthwise (HLT Lengthwise]
               [2 A5 Sideways HLT Sideways]
                                                                                                                  21
     1. Appendix: Specifications
16-Kai LEF Switch to A4, A5, B5 LEF (However, no switching for individual sizes)
GW Controller
Main Memory
Capacity 2.5 GB
BIOS ROM 1 MB
EEPROM 1 KB
NVRAM 512 KB
22
                                                                                                   Main Specifications
                                                                                                                         23
     1. Appendix: Specifications
24
                                                                                              Peripheral Specifications
             Peripheral Specifications
             LCIT RT5060 (D516)                                                                                            1
             Operating Environment    Ranges of temperature and humidity: Same as main machine.
Paper Level Detection: Tray 4 5 Step: 1750, 1250, 750, 75, tray end
Bypass Tray (Option) The Multi-Bypass Tray (B833) can be installed on this LCIT (D516).
                                                                                                                          25
     1. Appendix: Specifications
                                     Feed possible from all Tray. Requires installation of tab sheet fence.
      Tab Sheet
                                     Note: Only A4 LEF, 8½" x 11" LEF tab sheets can be fed.
                                                                                          System
                                     Mode           Stand-alone
                                                                             A              B            C
      Noise Level
                                     Operation             < 73 dB       < 78 dB       < 80 dB        < 83 dB
26
                                                                              Peripheral Specifications
Paper Size Switching Operator adjustable side fences accommodate different paper sizes
Heater None
Tab Sheets A4 LEF, 8½" x 11" LEF (requires attachment of tab fence)
                                                                          System
                        Mode             Alone
                                                              A              B                C
Noise Level
                        Operation         < 73 dB         < 78 dB         < 80 dB         < 83 dB
General
                                                                                                          27
     1. Appendix: Specifications
General
28
                                                                            Peripheral Specifications
Paper Sizes & Weight (Folding) FM1 A3, B4, DLT, LG, A4, LT, 12x18", 8-kai
FM3
FM4 A3, B4, DLT, LG, A4, LT, B5, 12x18", 8-kai
FM6
                                   FM5
                                             Not allowed
                                   FM6
                                                                                                        29
     1. Appendix: Specifications
                         1 Sheet: Same as main machine as far as 3rd Stopper. At 3rd stopper feeds 50 mm at
                         100 mm/sec.
                FM6
                         350 mm/sec. to top tray (paper < 420 mm long)
                         250 mm/sec. to top tray (paper < 420 mm long)
30
                                                                                        Peripheral Specifications
Tray Capacity
                                                                                                                     1
The capacity of the tray on top of the unit for folded paper is determined by these variables:
 • Folding Methods (FM1 to FM6)
 • Paper size
 • Paper weight
Folding Mode FM1
8-kai 35 20
12x18" 35 20
A3 SEF 35 20
DLT 35 20
B4 SEF 35 20
LG SEF 35 20
A4 SEF 30 20
LT SEF 30 20
                                                                                                                    31
     1. Appendix: Specifications
1 13x19.2" 40 25
13x19" 40 25
12.6x19.2" 40 25
12.6x18.5" 40 25
13x18" 40 25
226x310 mm 40 25
310x432 mm 40 25
8-kai 40 25
12x18" 40 25
A3 SEF 40 25
DLT 40 25
B4 SEF 40 25
LG SEF 40 25
A4 SEF 50 50
LT SEF 50 50
B5 SEF 50 50
32
                                                 Peripheral Specifications
8-kai                     30                20
                                                                              1
12x18"                    30                20
A3 SEF 30 20
DLT 30 20
B4 SEF 30 20
LG SEF 30 20
A4 SEF 40 30
LT SEF 40 30
B5 SEF 40 30
8-kai 40 20
12x18" 40 20
A3 SEF 40 20
DLT 40 20
B4 SEF 40 20
LG SEF 40 20
A4 SEF 50 40
LT SEF 50 40
                                                                             33
     1. Appendix: Specifications
1 B5 SEF 50 40
8-kai 30 20
12x18" 30 20
A3 SEF 30 20
DLT 30 20
B4 SEF 30 20
LG SEF 30 20
A4 SEF 30 30
LT SEF 30 30
B5 SEF 30 30
34
                                                                         Peripheral Specifications
8-kai                             50                                20
                                                                                                      1
12x18"                            50                                20
A3 SEF 50 20
DLT 50 20
B4 SEF 50 20
LG SEF 50 20
A4 SEF 30 30
LT SEF 30 30
B5 SEF 30 30
General
                                                                                                     35
     1. Appendix: Specifications
1 Shift Tray
Z-Folded Paper 30
Proof Tray
36
                                                                                  Peripheral Specifications
Corner Stapling
                                                                                                               1
                                                               2 to 100 A4, B5, LT (80g/m2)
                               Unfolded Paper
                                                                2 to 50 A3, B4, DLT, LG
10
Combined Stack
Z-Folded Unfolded
1 1 to 90
2 0 to 80
Z-Folded Paper 4 0 to 60
5 0 to 50
6 0 to 40
7 0 to 30
8 0 to 20
9 0 to 10
10 0
                                                                                                              37
     1. Appendix: Specifications
1                                          20 to 100         50 to 30*2
                                                                           A4 LEF, B5 LEF, LT LEF
                                            10 to 19         200 to 105
No Folding 2 to 9 150
                                           10 to 100          150 to 15
                                                                           A4 SEF, B5 SEF, LT SEF
                                             2 to 9             150
                                            10 to 50          150 to 30
                                                                           A3, B4, DLT, LG
                                             2 to 9             150
     *1: D512
     *2: D513
                                                                           A3/A4 LEF
           No Folding, Mixed Sizes                                         B4/B5 LEF
                                             2 to 50             30
                                                                           DLT/LT LEF
                                                                           8-Kai/16-Kai
                                                                           A3 Z-fold/A4
               Z-Folded, Mixed with
                          Unfolded                                         B4 Z-fold/B5
                                             1 to 10           30 to 3
                                                                           DLT Z-fold/LT
                                                                           8-Kai/16-Kai
38
                                                                                          Peripheral Specifications
                             D512 RTB 3
Booklet Stapling             New information added to the specifications
                                                 15 80 to 90 g/m2                                                      1
                                            13x19.2", 13x19", 12.6x19.2", 12.6x18.5", 13x18",
 Paper Size                                 SRA3 (320x450 mm), 12x18", A3, B4, SRA4 (320 x 225
                                            mm), 226x310 mm, 310 x 432 mm, A4, B5, DLT, LG, LT
2 to 5 30
16 to 20 5
This punch unit is not pre-installed in the finisher. The punch unit must be installed.
Scandinavia 4 hole
                                                                                                                      39
     1. Appendix: Specifications
Holes Weight
2 Holes
                                   EU 4 Holes
                                                 52 to 209 g/m2
                                   Scn 4 Holes
40
2. Appendix: Service Program Mode
Tables
Group 1000
                                                                                                             2
1001   Lead Edge Reg
       Adjusts the printing leading edge registration using the trimming area pattern SP2109-3
       (Pattern No. 14)
       Fine adjusts leading edge registration for thick paper trace paper and thick paper (Thick 2,
       Thick 3)
         Adjusts printing side-to-side registration for each feed station, using the test pattern printed
         with SP2109-3 (Pattern No. 14) These SP's should be adjusted after replacing the laser
         synchronization detector or the laser optical unit.
                                                                                                            41
     2. Appendix: Service Program Mode Tables
2 Tray2
3 Dupx Tray
              4 A3LCT Tray3
2             5 A3LCT Tray4
6 A3LCT Tray5
7 Bypass Tray
                  Adjusts the registration motor timing. This timing determines the amount of paper buckle at
                  registration. (A higher setting causes more buckling.)
2 Dupx Tray
                  Adjusts the registration motor timing for thick paper only. This timing determines the amount
                  of paper buckle at registration. (A higher setting causes more buckling.)
                        Fine adjusts the speed of the transfer timing roller for the paper type and weight. The
                        transfer timing roller drives the transfer timing rollers that feed paper from the
                        registration unit to the PTR unit.
                            • If the paper is late, the machine speeds the rollers up.
                            • If the paper is early, the machine slows the rollers down.
42
                                                                                                  Group 1000
8 to 13 Matte: Weight 2 to 7
23 OHP
                 Changes the speed of the exit relay motor to adjust the speed of the invert entrance
                 rollers. The invert entrance rollers are the first rollers in the paper path below the exit
                 junction where paper is fed into the vertical path in the left drawer for inverting and
                 duplexing.
                                                                                                               43
     2. Appendix: Service Program Mode Tables
                          Changes the speed of the invert/exit motor to adjust the speed of the first pair of
                          invert exit rollers. The invert exit rollers are the first rollers in the vertical paper path
                          above the invert junction gate on the far side of the left drawer where paper starts to
                          exit the machine.
                          Changes the speed of the duplex/invert motor to adjust the speed of the duplex
                          invert rollers. The duplex invert rollers feed the paper up into the first set of rollers in
                          the duplex tray.
44
                                                                                            Group 1000
Fine adjusts the speed of the motors for high speed mode (352.8 mm/s).
5 to 8 K, C, M, Y Dev Motor
13 ITB Motor
29 Fusing Motor
Fine adjusts the speed of the motors for middle speed mode (246.96 mm/s).
5 to 8 K, C, M, Y Dev Motor
13 ITB Motor
29 Fusing Motor
                                                                                                         45
     2. Appendix: Service Program Mode Tables
2 Fine adjusts the speed of the motors for low speed mode (246.96 mm/s).
5 to 8 K, C, M, Y Dev Motor
13 ITB Motor
29 Fusing Motor
                             Fine adjusts the speed of exit motor for the type of weight of the paper. The exit
                             motor drives the drives the rollers in the paper cooling unit, the second pair of
                             invert exit rollers, and the exit rollers.
46
                                                                                                Group 1000
8 to 13 Matte: Weight 2 to 7
14 to 19 Glossy: Weight 2 to 7
20 to 22 Envelope: Weight 5 to 7
              23 OHP
                                                                                                              2
1020      Adjust Air DUTY
          Adjusts the strength of the air flow of the fans in the LCIT. The side and front fans are used
          to assist paper separation by blowing air across the surface of the first sheet in the stack of
          paper in the tray.
2 Side Air
3 Front Air
          This SP switches skew detection off/on for each paper feed station in the system and the
          duplex tray.
2 Tray2
3 Dupx Tray
4 A3LCT Tray3
5 A3LCT Tray4
6 A3LCT Tray5
7 Bypass Tray
            Sets the timing for opening and closing the nip of the bias roller and PTR (Paper Transfer
            Roller). When thick paper is fed the PTR separation motor raises the bias roller away
            from the PTR so the paper can feed easily into the gap between the rollers. This
            operation minimizes the "shock jitter" effect with thick paper sizes.
                                                                                                             47
     2. Appendix: Service Program Mode Tables
2                    Switches the shock jitter mode off and on. When the machine is in shock-jitter mode, the
                     PTR separation motor opens the nip between the bias roller above the paper and the
                     paper transfer roller below to allow thick paper to feed between these rollers.
                     [0 to 1/1/1]
                     1: ON, 0: OFF
48
                                                                                           Group 1000
            [0 to 1/1/1]
            0: Metal Core Temp Detection On                                                              2
            1: Metal Core Tempt Detection Off
                 Adjusts the start timing of paper feed. Once the machine grants permission for the
                 start timing, it checks the temperature once again to determine the actual start
                 timing.
                                                                                                        49
     2. Appendix: Service Program Mode Tables
50
                                                                           Group 1000
                                                                                        51
     2. Appendix: Service Program Mode Tables
                     Displays the present fusing temperature at different locations on the heating roller,
                     pressure roller, hot roller, and hot roller core.
7 Hot Roller
Sets the target standby temperature for the modes listed below.
                  Sets the target temperature for immediately after reload temperature has been achieved or
                  paper has been fed. "Center" is the center of the heating roller, and "Press" is the pressure
                  roller.
52
                                                                                            Group 1000
Sets the threshold for fusing temperature correction to compensate for ambient conditions.
          Sets the threshold for fusing temperature correction to compensate for heat accumulated on
          the pressure roller.
            Corrects the temperature based on the difference in the target temperatures of the center
            and end of the hot roller.
                                                                                                         53
     2. Appendix: Service Program Mode Tables
Sets the amount of skew correction for paper fed from each paper source.
                2 Tray2
2               3 Dupx Tray
4 A3LCT Tray3
5 A3LCT Tray4
6 A3LCT Tray5
7 Bypass Tray
4 Temp: A: End 1
5 Temp:A:Center2
6 Temp: A: End 3
7 Temp:B:Center1
8 Temp: B: End 1
9 Temp:B:Center2
54
                                                                                         Group 1000
16 Temp.: D: End 1
17 Temp.: D: Center 2
   121 to 127 Category 3: Weight 1 to 7                  The default settings are displayed to the
   131 to 137 Category 4: Weight 1 to 7                  right of "Initial" on the screen.
           Adjusts the start timing from the standard trigger time for operation mode and paper
           type.
                                                                                                      55
     2. Appendix: Service Program Mode Tables
Adjusts fusing temperature for the core temperature of the hot roller.
Sets the time interval for the shift from reload temperature to standby temperature.
56
                                                                                                Group 1000
          Sets the interval between fusing roller idle rotations during standby. Idling the rollers helps
          to maintain and even fusing temperature.
Sets the speed for the rotation fusing rollers during idling before paper starts to feed.
          Sets the temperature differential used to calculate CPM down for low and high
          temperatures. Also, sets the interval for temperature checks for CPM down.
                                                                                                             57
     2. Appendix: Service Program Mode Tables
58
                                                                                      Group 1000
           [0 to 1/1/1 step]
           0: Fixed Duty
           1: Power Control
3 Manual Offset
           [0 to 4/4/1 step]
           0: -400 W 1: -300 W 2: -200 W 3: -100 W 4: 0
12 Judgment Voltage
                                                                                                   59
     2. Appendix: Service Program Mode Tables
60
                                                                                              Group 1000
         SC Display
         [0 to 1/0/1 Step]
         0: OFF
         1: On
           Switches on the mode that adjusts the length of time pressure is increased on the fusing
           roller by the pressure roller. The setting is adjusted with the "position" settings that
           determine the length of time that the pressure is increased (the longer the time the more
           pressure).
Checks and adjusts the nip of the hot roller and pressure roller.
1 Execute
                                                                                                           61
     2. Appendix: Service Program Mode Tables
                     Use a sheet of OHP to execute this SP. Feed the sheet through fusing unit and between
                     the hot roller and pressure roller. The sheet will stop and remain between the rollers for
                     30 s and is then feed out. Use a scale to measure the width of the band on the sheet.
                     [0 to 1/1/1 ]
                     0: ON
2 1: OFF
                     Sets the temperature at which the pressure roller cooling fan starts to operate. The
                     pressure roller cooling fan is the large blower fan at the front of the left drawer under the
                     fusing unit.
Sets the start time and duration of hot roller rotation in the standby (Ready) mode.
62
                                                                                            Group 1000
       Determines the operation cycles of the take-up roller which pulls fabric off the web supply
       roller in the fusing belt cleaning unt.
2 Hot Roller
3 Pressure Roller
1 Tray 1
       2 Tray 2
                                              [ 0 to 1 / 1 / 1 ]
       3 A3LCT Tray3
                                              0:OFF
       4 A3LCT Tray4
                                              1:ON
       5 A3LCT Tray5
6 Bypass Tray
                                                                                                         63
     2. Appendix: Service Program Mode Tables
1 Tray 1
               2 Tray 2
                                                        [ 0 to 1 / 1 / 1 ]
               3 A3LCT Tray3
                                                        0:JAM
               4 A3LCT Tray4
                                                        1:Purge Tray
2              5 A3LCT Tray5
6 Bypass Tray
                  Adjusts the threshold for the translucence of the paper to trigger a double-feed detection
                  based on the type of paper.
1 Plain [0 to 100/30/1 %]
2 Translucent
3 OHP [0 to 100/5/1 %]
                         Displays the threshold values for paper that triggered a double-feed detection by
                         paper feed station for the past 5 feeds.
1 to 5 Tray1:LAST1 to 5
6 to 9 Tray2:LAST to 5
11 to 15 A3LCT Tray3:LAST to 5
16 to 20 A3LCT Tray4:LAST to 5
21 to 25 A3LCT Tray5:LAST to 5
26 to 30 Bypass Tray:LAST to 5
                Adjusts the strength of the light emitted from the double-feed sensor LED. The double feed
                sensors are a pair. The sensor below emits an LED, and the sensor above receives the light.
64
                                                                   Group 1000
2 Translucent
3 OHP
2 Fusing Unit
3 Fusing Unit
4 Tray1
5 Tray1
6 Tray1
7 Tray2
8 Tray2
9 Tray2
10 A3LCT Tray3
11 A3LCT Tray3
12 A3LCT Tray3
13 A3LCT Tray4
14 A3LCT Tray4
15 A3LCT Tray4
16 A3LCT Tray5
17 A3LCT Tray5
18 A3LCT Tray5
                                                                                65
     2. Appendix: Service Program Mode Tables
19 Bypass Tray
20 Bypass Tray
21 Bypass Tray
2 Fusing Unit
3 Fusing Unit
2 Tray1
3 Tray1
4 Tray2
5 Tray2
6 Tray2
7 A3LCT Tray3
8 A3LCT Tray3
9 A3LCT Tray3
10 A3LCT Tray4
11 A3LCT Tray4
12 A3LCT Tray4
13 A3LCT Tray5
14 A3LCT Tray5
15 A3LCT Tray5
16 Bypass Tray
17 Bypass Tray
66
                                                                                                              Group 1000
                      18 Bypass Tray
RTB 22
SP1501 added
                         This SP controls the operation of the fusing cleaning unit inside the fusing unit. The cleaning
                         unit employs a web suspended between a supply roller and take-up roller. Between these
                         rollers, a web contact roller keeps the web pressed against the fusing belt to take-up paper       2
                         dust, toner, etc. from the surface of the belt.
                         Changes the amount of time that the web motor operates to pull fresh fabric from the supply
                         roller.
Changes the web consumption ratio at which web near end is displayed.
                                                                                                                           67
     2. Appendix: Service Program Mode Tables
Records and stores for display information about fusing cleaning unit web consumtion.
                  Selects the paper path in the decurl unit (upper or lower) for the paper depending on the
                  paper feed source.
Forces paper to drop into the purged paper path. Used for testing.
                  Displays the current temperature and humidity readings for the paper trays inside the main
                  machine.
1 Temperature Reading
2 Humidity Reading
68
                                                                                               Group 1000
          Adjust the power level of the CIS that is used to adjust paper registration in the paper
          registration unit inside the right drawer.
          [EXECUTE]
        Displays the result of the adjustment to adjust the level of the CIS LED power (done with            2
        SP1912).
PWM Duty
          Used to disable side-to-side registration in the paper registration unit for a selected paper
          feed source.
1 Tray1 [0 to 1/0/1]
2 Tray2
3 Dupx Tray
4 A3 LCT Tray3
5 A3 LCT Tray4
6 A3 LCT Tray5
7 Bypass Tray
          These SP codes adjust the force of the air blown by the fans during paper separation in the
          LCIT trays.
                                                                                                            69
     2. Appendix: Service Program Mode Tables
2 A3LCT Tray4
3 A3LCT Tray5
These SP codes adjust the start timing of the fans during paper separation with the LCIT.
2 A3LCT Tray4
3 A3LCT Tray5
                  These SP codes adjust the start timing of the fans used for paper separation in the LCIT
                  trays.
3 A3LCT Tray5
These SP codes switch the air assist function in the LCIT paper trays off/on.
1 Tray1 [0 to 2/0/1]
2 Tray2 0 : AUTO
3 A3LCT Tray3 1 : ON
5 A3LCT Tray5
6 Tray6
70
                                                                                                  Group 1000
        Selects the default position of the decurl roller for the lower path.
        [-3 to 3/0/0.1 mm]
        Selects the default position of the decurl roller for the upper path.
        [-3 to 3/0/0.1 mm]
                                                                                                                2
[-2.5 to +12.5/1/0.5%]
[-2.5 to +12.5/4/0.5%]
[-2.5 to +12.5/5/0.5%]
          Sets the length of time for the fans to operate in the unit after the unit returns to standby
          mode.
                                                                                                               71
             2. Appendix: Service Program Mode Tables
14 Stop Temperature
                    15 Recovery Temperature
RTB 4c (D074, ver 1.58:04)
SP1945-016 to -018 added
              1950             Image Pos: Sub: Side1
     72
                                                                                  Group 1000
                                                                                               73
     2. Appendix: Service Program Mode Tables
                                                                        [ 0 to 1/ 0 / 1 ]
            1 to 100 Custom Paper 001 to 100                            0:OFF
2                                                                       1:ON
                                                                        [ 0 to 1 / 0 / 1 ]
            1 to 100 Custom Paper 001 to 100                            0:OFF
                                                                        1:ON
                            [0 to 2/*/1]
                            The default settings are displayed to the right of "Initial" on the screen.
74
                                                                                              Group 1000
                [-10 to +10/*/0.1%]
                The default settings (*) are displayed to the right of "Initial" on the screen.
                [1 to 3/2/1]
                The default settings (*) are displayed to the right of "Initial" on the screen.
              These SP codes set the threshold for triggering CPM down mode based on media
              and weight.
                                                                                                           75
     2. Appendix: Service Program Mode Tables
This SP sets the web feed intervals for different types of paper and weight.
125 OHP
76
                                                                                    Group 2000
Group 2000
2101             Reg Col Interval
                                                                                                 77
     2. Appendix: Service Program Mode Tables
                  Adjusts the value for the standard speed of the rate of magnification for K in the main scan
                  direction.
4 Main Mag.: C
7 Main Mag.: M
10 Main Mag.: Y
78
                                                                                              Group 2000
Adjusts the white space at the leading and trailing edge, left and right edge of the paper.
   4 Right                                                                                                  2
2104      Skew Adjustment
3 Manual M
4 Manual Y
21 Phase pattern C
22 Phase pattern M
23 Phase pattern Y
31 Clear Revision C
32 Clear Revision M
33 Clear Revision Y
                                                                                                           79
     2. Appendix: Service Program Mode Tables
41 Manual K User
2 Adjusts the value of the beam pitch adjustment for black in the main scan direction.
80
                                                                                             Group 2000
3 Pattern Selection
                                                                                                          81
     2. Appendix: Service Program Mode Tables
                                                            [1 to 5/1/1 step]
                                                            1: Full Color
                                                            2: Cyan
             5 Color Selection
                                                            3: Magenta
                                                            4: Yellow
                                                            5: Black
7 Density: C
8 Density: M
9 Density: Y
1 Mode a [0 to 1/0/1]
2 Mode b
3 Mode c
4 Mode d
                  These SP codes are used to test the TM sensors (Toner Mark or MUSIC sensors) and P-
                  sensor (ID sensor), and check for damage on the surface of the image transfer belt (ITB).
82
                                                                                               Group 2000
1 Execute [0 to 1/0/1]
10 General [0 to 9999/0/1]
            Adjusts in the main scan direction the amount of laser light to create the image for each
            color so the density is uniform on the left and right sides of the image.
1 K [-5 to +5/0/1]
2 C
3 M
4 Y
                                                                                                            83
     2. Appendix: Service Program Mode Tables
125 OHP
125 OHP
                  These SP modes adjust the magnification parameters in the sub scan direction for each
                  color.
84
                                                       Group 2000
                                                                    85
     2. Appendix: Service Program Mode Tables
86
                                                                                                Group 2000
           These SP codes test the belt background data, ID sensor, reflectivity of the belt and
           averages them for different areas of the image transfer belt. (The "P-sensor" is the ID
           sensor.)
1 Average [0 to 5.5/0/0.01V]
5 Average: Front
6 Average: Center
7 Average: Rear
             These SP codes test the belt background data, ID sensor, reflectivity of the belt and
             determine the maximum value at different areas of the image transfer belt. (The "P-
             sensor" is the ID sensor.)
1 Maximum [0 to 5.5/0/0.01V]
5 Maximum: Front
6 Maximum :Center
7 Maximum: Rear
                                                                                                             87
     2. Appendix: Service Program Mode Tables
                     These SP codes test the belt background data, ID sensor, reflectivity of the belt and
                     determine the minimum value at different areas of the image transfer belt. (The "P-sensor"
                     is the ID sensor.)
1 Minimum [0 to 5.5/0/0.01V]
                5 Minimum: Front
2               6 Minimum: Center
7 Minimum: Rear
                     These SP codes test the belt background data, ID sensor, reflectivity of the belt and
                     determine the simple maximum value at different areas of the image transfer belt. (The "P-
                     sensor" is the ID sensor.)
1 Maximum 2 [0 to 5.5/0/0.01V]
5 Maximum 2: Front
6 Maximum 2: Center
7 Maximum 2: Rear
                     These SP codes test the belt background data, ID sensor, reflectivity of the belt and
                     determine the simple minimum value at different areas of the image transfer belt. (The "P-
                     sensor" is the ID sensor.)
1 Minimum 2 [0 to 5.5/0/0.01V]
5 Minimum 2:Front
6 Minimum 2:Center
7 Minimum 2:Rear
                  This SP sets the number of tests done to check the belt background data, TM sensor, and
                  front edge of the belt. ("TM sensor" means "MUSIC sensor". Here, it refers to the front
                  MUSIC sensor.)
88
                                                                                            Group 2000
                  Defines the initial setting for each area of the MUSIC pattern for Bow Skew testing
                  and adjustment.
                                                                                                         89
     2. Appendix: Service Program Mode Tables
                          Sets the adjust coefficient for exposure shading for each color in each area of the
                          MUSIC pattern.
3 Initialization
4 During Data In
5 Writing
90
                                                                                     Group 2000
13 Filter QF [0 to 3 /3/1]
                                                                                                  91
     2. Appendix: Service Program Mode Tables
92
                                                                                  Group 2000
2 ch 0: 2nd
3 ch 0: 3rd
4 ch 0: 4th
5 ch 1: 1st
       6 ch 1: 2nd                                                                              2
       7 ch 1: 3rd
8 ch 1: 4th
9 ch 2: 1st
10 ch 2: 2nd
11 ch 2: 3rd
12 ch 2: 4th
3 Lens Temp: M
10 Previous Temp: K
12 Previous Temp: M
1 General [0 to 9999999/0/1]
                                                                                               93
     2. Appendix: Service Program Mode Tables
94
                                                                                           Group 2000
42 Skew Amt: C
43 Skew Amt: M
       44 Skew Amt: Y
                                                                                                         2
2183    Main Scan Length Detection
These SP codes set and execute the standard speed of 2-dot measurement for each color.
1 Execute : K [0 to 1/0/1]
4 Execute : C
7 Execute : M
10 Execute : Y
          These SP codes retrieve the results of 2-dot measurement for each color and display the
          counts.
1 Execute: K [0 to 1/0/1]
2 Execute: C
3 Execute: M
4 Execute: Y
7 Count Value: C
8 Count Value: M
9 Count Value: Y
                                                                                                        95
     2. Appendix: Service Program Mode Tables
                This SP selects the amount of magnification in the main scan direction for the color registration
                method.
2          1 Partial Mag: K                                   [0 to 1/1/1]
2 Partial Mag: C
3 Partial Mag: M
4 Partial Mag: Y
2192 LD Control
                                                [ 0 to 40 / 0 / 1]
                1 LD On : K
                                                K : LD1 to 40 : ON/OFF
                                                [ 0 to 40 / 0 / 1]
                2 LD On : C
                                                C : LD1 to 40 : ON/OFF
                                                [ 0 to 40 / 0 / 1]
                3 LD On : M
                                                M : LD1 to 40 : ON/OFF
                                                [ 0 to 40 / 0 / 1]
                4 LD On : Y
                                                Y : LD1 to 40 : ON/OFF
2193 PD Control
96
                                                                                            Group 2000
9 N umber of Failure
11 Error Result: C
12 Error Result: Y
             These SP codes set the DC bias. However, these settings are enabled only when
             SP3-600-001 is selected and enabled as the method to control process control electrical
             potential.
1 K [-999 to -250/-560/1 V\
2 C
                                                                                                         97
     2. Appendix: Service Program Mode Tables
3 M
4 Y
2                 This SP setting determines the fixed electrical potential setting when AC electrical potential
                  adjustment is off.
2 AC Bias :C
3 AC Bias :M
4 AC Bias :Y
Sets the target value for the AC electrical potential charge adjustment.
16 to 19 Norm:MH:Target: K, C, M, Y
21 to 24 Norm:HH:Target:K, C, M, Y
41 to 44 Mid:MH:Target:K, C
46 to 47 Mid:HH:Target: M, Y
48 to 49 Mid:HH:Target:M, Y
98
                                                                                            Group 2000
66 to 69 Low:MH:Target:K, C, M, Y
71 to 72 Low:HH:Target:K, C
73 to 74 Low:HH:Target:M, Y
1 Select [0 to 1/0/1]
6 Previous Temp:Col
       These SP codes set the LD power level for each laser unit. These settings take effect only when
       SP3600-001 is selected and set to "0" (ON).
1 K [80 to 170/100/1 %]
2 C
3 M
                                                                                                         99
      2. Appendix: Service Program Mode Tables
4 Y
                 These SP codes set the DC bias for each color. These settings take effect only when
                 SP3600-001 is selected and set to "0" (ON).
2           1         K        [-900 to 0/-450/1 V]
2 C
3 M
4 Y
This SP sets the operation timing of the charge roller cleaning roller.
These SP codes set up the parameters for the operation of the charge roller cleaning roller.
2 Execution Interval: C
3 Execution Interval: M
4 Execution Interval: Y
6 Distance: C
7 Distance: M
8 Distance: Y
100
                                                                                             Group 2000
        This SP triggers forced manual cleaning of the charge roller with the charge roller cleaning
        roller. Cleaning can be done for charge roller independently or all at once together.
1 All [EXECUTE]
2 K
3 C
4 M
5 Y
Sets the power level of the quenching lamps which eliminate residual charge on the drums.
2 Norm Margin
4 Mid Margin
6 Low Margin
          These SP codes adjust the speed of the cleaning brush rollers relative to the speed of the
          drums.
                                                                                                          101
      2. Appendix: Service Program Mode Tables
11 Distance Coefficient3
2 Side1:ITB C
3 Side1:ITB M
4 Side1:ITB Y
102
                                                                                             Group 2000
12 Side2:ITB C
13 Side2:ITB M
14 Side2:ITB Y
1 Side1:ITB K [0 to 70/0/0.1uA]
8 Side1:SepDC [0 to 10/0/0.1uA]
9 Side1:SepAC [8 to 12/10/0.1kV]
11 Side2:ITB K [0 to 70/0/0.1uA]
18 Side2:SepDC [0 to 10/0/0.1uA]
19 Side2:SepAC [8 to 12/10/0.1kV]
          These SP codes control the forced application of lubricant to the ITB and display the
          histories of executed cleanings.
                                                                                                          103
      2. Appendix: Service Program Mode Tables
11 ITB K [0 to 6/3/1]
12 ITB C
             13 ITB M
2            14 ITB Y
17 PTR
2 ITB C
3 ITB M
4 ITB Y
14 Meas PTR
2 BW
3 Counter:BW
104
                                                      Group 2000
                                                                   105
      2. Appendix: Service Program Mode Tables
106
                                                                    Group 2000
5 FC [0 to 70/33/0.1 uA]
15 BK [0 to 70/34/0.1 uA]
15 100%:BK
21 100%:Non Image
                                                                                 107
      2. Appendix: Service Program Mode Tables
15 70%:BK
21 70%:Non Image
15 50%:BK
21 50%:Non Image
2 LLL:Bk:Side2
3 LLL:FC:Side1
4 LLL:FC:Side2
5 LLL:Non Image
11 LL:Bk:Side1
12 LL:Bk:Side2
13 LL:FC:Side1
14 LL:FC:Side2
15 LL:Non Image
21 ML:Bk:Side1
22 ML:Bk:Side2
23 ML:FC:Side1
24 ML:FC:Side2
25 ML:Non Image
31 MM:Bk:Side1
32 MM:Bk:Side2
108
                                                      Group 2000
33 MM:FC:Side1
34 MM:FC:Side2
35 MM:Non Image
41 MH:Bk:Side1
       42 MH:Bk:Side2                                                2
       43 MH:FC:Side1
44 MH:FC:Side2
45 MH:Non Image
51 HH:Bk:Side1
52 HH:Bk:Side2
53 HH:FC:Side1
54 HH:FC:Side2
55 HH:Non Image
2 LLL:FC:Side2
3 LLL:Non Image
11 LL:FC:Side1
12 LL:FC:Side2
13 LL:Non Image
21 ML:FC:Side1
22 ML:FC:Side2
23 ML:Non Image
31 MM:FC:Side1
32 MM:FC:Side2
                                                                   109
      2. Appendix: Service Program Mode Tables
33 MM:Non Image
41 MH:FC:Side1
42 MH:FC:Side2
              43 MH:Non Image
2             51 HH:FC:Side1
52 HH:FC:Side2
53 HH:Non Image
R0 [50 to 250/136/1%]
5 FC [0 to 70/34/0.1uA]
110
                                                          Group 2000
5 FC [0 to 70/36/0.1 uA]
21 100%:Non Image
21 70%:Non Image
21 50%:Non Image
2665 Set:SepDC:Standard
2667 Set:SepAC:Standard
                                                                       111
      2. Appendix: Service Program Mode Tables
2 LLL:Bk:Side2
3 LLL:FC:Side1
4 LLL:FC:Side2
11 LL:Bk:Side1
12 LL:Bk:Side2
13 LL:FC:Side1
14 LL:FC:Side2
21 ML:Bk:Side1
22 ML:Bk:Side2
23 ML:FC:Side1
24 ML:FC:Side2
31 MM:Bk:Side1
32 MM:Bk:Side2
33 MM:FC:Side1
34 MM:FC:Side2
41 MH:Bk:Side1
42 MH:Bk:Side2
43 MH:FC:Side1
112
                                                Group 2000
44 MH:FC:Side2
51 HH:Bk:Side1
52 HH:Bk:Side2
53 HH:FC:Side1
  54 HH:FC:Side2                                               2
2670 Set:SepAC:Env Coeff
2 LLL:Bk:Side2
3 LLL:FC:Side1
4 LLL:FC:Side2
11 LL:Bk:Side1
12 LL:Bk:Side2
13 LL:FC:Side1
14 LL:FC:Side2
21 ML:Bk:Side1
22 ML:Bk:Side2
23 ML:FC:Side1
24 ML:FC:Side2
31 MM:Bk:Side1
32 MM:Bk:Side2
33 MM:FC:Side1
34 MM:FC:Side2
41 MH:Bk:Side1
42 MH:Bk:Side2
43 MH:FC:Side1
                                                             113
      2. Appendix: Service Program Mode Tables
44 MH:FC:Side2
51 HH:Bk:Side1
52 HH:Bk:Side2
             53 HH:FC:Side1
2            54 HH:FC:Side2
2 Side2
2 Side2
R0 [50 to 250/136/1%]
R0 [50 to 250/124/1%]
114
                                                              Group 2000
2690 Set:PTR:Standard
3 R0 [50 to 300/160/1]
                                                                           115
      2. Appendix: Service Program Mode Tables
116
                                                                                    Group 2000
1 AC [0 to 12/8/0.1 kV]
                                                                                                 117
      2. Appendix: Service Program Mode Tables
118
                                                                      Group 2000
                                                                                   119
      2. Appendix: Service Program Mode Tables
120
                                                                        Group 2000
                                                                                     121
      2. Appendix: Service Program Mode Tables
122
                                                                                    Group 2000
                                                                                                 123
      2. Appendix: Service Program Mode Tables
2840 SepDC:1st
2841 SepDC:2nd
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
7 256.1 - 300.0
124
                                                                            Group 2000
2844 SepDC:LEdge:Coeff
2845 SepDC:TEdge:Coeff
2846 SepAC:LEdge:Coeff
2847 SepAC:TEdge:Coeff
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
7 256.1 - 300.0
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
                                                                                         125
      2. Appendix: Service Program Mode Tables
7 256.1 - 300.0
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
7 256.1 - 300.0
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
7 256.1 - 300.0
126
                                                                          Group 2000
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
7 256.1 - 300.0
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
7 256.1 - 300.0
                                                                                       127
      2. Appendix: Service Program Mode Tables
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
7 256.1 - 300.0
2 63.1 - 80.0
3 80.1 - 105.0
4 105.1 - 163.0
5 163.1 - 220.0
6 220.1 - 256.0
7 256.1 - 300.0
128
                                                                                             Group 2000
       Do this SP to create a pattern on the drum at prescribed intervals to prevent the cleaning
       blade from bending.
                                                                                                          129
      2. Appendix: Service Program Mode Tables
                 Do this SP to set the upper limit for level of used toner in the used toner bottle to trigger a
                 bottle full alert.
The SP code sets the stop/reverse action of the ITB driver motor.
This SP sets the threshold for the number of continuous black prints to ACS switching.
                   This SP affects the operation of ITB Lift Motor 2, the motor that lifts the right end of the ITB
                   against the bottom of the K drum.
130
                                                                                                      Group 2000
                     This SP adjusts the strength of the LED beam of the ITB feed-back sensors (main sensor and
                     sub sensor).
This SP displays the averaged values for the analog output from the ITB feed-back sensors.
                                                                                                                   131
      2. Appendix: Service Program Mode Tables
                   These SP codes enables the scaled feed-back control and displays information about
                   SC499. SC499 is issued when the ITB sensor that reads the encoded film strip on the front
                   edge of the image transfer belt does not operate correctly. (The TDCU constantly monitors
                   operation of the ITB with transfer feed-back control.)
                 This SP switches the banner display on the operation panel for the for the failure prediction
                 feature. Default: Off
1 Code 01 [0 to 1/0/1]
5 Code 05
6 Code 99
                 This SP must be executed after replacing the ITB. This SP initializes the position of the new belt
                 on the rollers.
132
                                                                                           Group 2000
               These SP codes set or adjust the magnification rate for Face (Recto right or odd
               numbered pages) and Verso (reverse or left pages even numbered pages) in the main
               scan and sub scan directions.
                                                                                                        133
      2. Appendix: Service Program Mode Tables
134
                                                                Group 2000
                                                                             135
      2. Appendix: Service Program Mode Tables
      Group 3000
       3011        Manual ProCon :Exe
2 Density Adjustment
4 Full MUSIC
5 Normal MUSIC
Confirms that the previous execution manual process control ended successfully,.
2 History:Last 2
3 History:Last 3
4 History:Last 4
5 History:Last 5
6 History:Last 6
7 History:Last 7
8 History:Last 8
9 History:Last 9
10 History:Last 10
                   Execute this SP at installation after all the PCDU units, toner bottles, and developer for each
                   unit have been installed. This SP code confirms that developer/toner is in the PCDU,
                   initializes drum cleaning, initializes the TD sensor, and executes process control to initialize
                   toner density for each color.
136
                                                                                          Group 3000
          Fills the PCDU with developer/toner from the developer pack. This SP must be executed at
          installation for all PCDU units and after developer has been replaced in a PCDU.
       1 Execute: K                            [0 to 1/0/1]
                                                                                                         2
       2 Execute: C
3 Execute: M
4 Execute: Y
          These SP codes initialize the TD sensors mounted on the side of each PCDU. Adjustment of
          the Vt target settings is also possible. (Vt is the current output of the TD sensor.)
2 Execute: COL
3 Execute: K
4 Execute: C
5 Execute: M
6 Execute: Y
31 Vt Target:K [0 to 5/2.7/0.01 V]
                                                                                                       137
      2. Appendix: Service Program Mode Tables
32 Vt Target:C
33 Vt Target:M
34 Vt Target:Y
2 Execute: COL
3 Execute: K
4 Execute: C
5 Execute: M
6 Execute: Y
                     Force supplies toner to the sub hoppers of the selected color. You can also specify the
                     amount of toner to be supplied.
2 Execute: COL
3 Execute: K
4 Execute: C
5 Execute: M
6 Execute: Y
138
                                                                                                Group 3000
22 Supply Quantity: C
23 Supply Quantity: M
       24 Supply Quantity: Y
                                                                                                               2
3051      Manual Toner Fill :Exe
Execute:ALL [0 to 1/0/1]
            This SP checks the condition of each of the four potential sensors after installation at the
            factory. Use in the field to check the condition of the sensors.
           Displays the results of the potential sensor check executed with SP3070.
             • Vd is the reading of the unexposed surface of the drum by the potential sensor
             • Vr is residual voltage, the slight trace of voltage that remains on the drum after the QL
               quenches the surface of the drum.
1 Vd:K [0 to 999/0/1 V]
2 Vd:C
3 Vd:M
4 Vd:Y
11 Vr:K
12 Vr:C
13 Vr:M
14 Vr:Y
21 Voffset:K
                                                                                                             139
      2. Appendix: Service Program Mode Tables
22 Voffset:C
23 Voffset:M
24 Voffset:Y
                   Checks the condition of the TD sensors attached to the side of each PCDU. Executed at the
                   factory after assembly. Use in the field to check the condition of the TD sensors.
1 Vt:K [0 to 1/0/0.01 V]
2 Vt:C [0 to 5/0/0.01 V]
3 Vt:M
4 Vt:Y
ON/OFF [0 to 1/0/1]
                   Displays the amount of toner remaining for each color. Uses a descending 10-step scale:
                   10: Full, 2: Almost near-toner end, 1: Almost toner-end, 0: Toner end
1 K [0 to 10/10/1]
2 C
3 M
4 Y
140
                                                                                   Group 3000
Sets the toner remain display to show the amount toner remaining as a percentage.
1 % Remains:K [0 to 100/0/1 %]
2 % Remains:C
3 % Remains:M
 4 % Remains:Y                                                                                    2
11 mg Remains:K                    [0 to 999 999/0/0.1 mg]
12 mg Remains:C
13 mg Remains:M
14 mg Remains:Y
22 Tnr mg(NewBtl):C
23 Tnr mg(NewBtl):M
24 Tnr mg(NewBtl):Y
32 ImgArea:C
33 ImgArea:M
34 ImgArea:Y
41 TnrRemainsCoef:K [0 to 2.55/1.1/0.1 ]
42 TnrRemainsCoef:C [0 to 2.55/1.13/0.1 ]
43 TnrRemainsCoef:M [0 to 2.55/1.05/0.1 ]
44 TnrRemainsCoef:Y [0 to 2.55/1.06/0.1 ]
52 Feed Counter:C
53 Feed Counter:M
54 Feed Counter:Y
                                                                                                141
      2. Appendix: Service Program Mode Tables
                    This setting determines whether Step 1 for toner near-end is displayed, and allows you to
                    select the percentage to trigger the display.
                1 OFF/ON                             [0 to 1/10/1]
                                                                                 SP3110-11 to -14
2             11 Disp Timing:K                       [10 to 100/10/1%]           RTB 108: Default changed
12 Disp Timing:C
13 Disp Timing:M
14 Disp Timing:Y
                   This setting determines whether Step 2 for toner near-end is displayed, and allows you to
                   select the percentage to trigger the display.
12 Cnt:C
13 Cnt:M
14 Cnt:Y
                      This SP code allows you to set how long the machine can continue to operated after the
                      toner near-end alert appears. This can be set to limit the number of prints by number of
                      sheets, pixel count, or paper feed count.
12 Page Cnt:C
13 Page Cnt:M
14 Page Cnt:Y
142
                                                                                           Group 3000
32 Pxl Cnt:C
33 Pxl Cnt:M
       34 Pxl Cnt:Y                                                                                       2
       41 Set Feed Cnt                        [0 to 99 999 999/0/1 msec]
51 Feed Cnt:K
52 Feed Cnt:C
53 Feed Cnt:M
54 Feed Cnt:Y
This SP sets up how the machine samples for toner-end sensor readings.
          This SP setting sets up on the toner pump clutch operates. (The toner pump clutch engages
          the toner pump to pump toner into the sub hopper.)
2 Off Time
11 Cnt:K
12 Cnt:C
13 Cnt:M
14 Cnt:Y
                                                                                                        143
      2. Appendix: Service Program Mode Tables
1 K [0 to 25.5/0/0.1 wt%]
                 2           C
2                3           M
4 Y
This SP sets the upper limit and lower limit of the range (wt%) for toner density control.
This SP code displays the TD sensor outputs for all the items below.
2 Current: C
3 Current: M
4 Current: Y
                     These SP codes display and allow setting of the current electrical potential of the TD
                     sensors for each color. Vcnt is the gain value is calculated during TD sensor initialization. It
                     is used to adjust the TD sensor output (Vt). A large gain increases Vt, and a small gain
                     decreases Vt. Vcnt is also used to calibrate the TD sensor output (Vt) during TD sensor
                     initialization.
1 Current: K [2 to 5/3.72/0.01V]
2 Current: C
3 Current: M
4 Current: Y
144
                                                                                                 Group 3000
11 Initial: K
12 Initial: C
13 Initial: M
   14 Initial: Y
                                                                                                                2
3230      Vtref :Disp/Set
          These SP codes display and allow settings of the target reference voltage of the TD sensor.
          (Vtref is the control reference voltage.)
1 Current: K [0 to 5/2.7/0.01V]
2 Current: C
3 Current: M
4 Current: Y
11 Initial: K [0 to 5/0/0.01V]
12 Initial: C
13 Initial: M
14 Initial: Y
This SP sets the upper limit for the target voltage of Vtref (control reference voltage).
1 Upper:K [0 to 5/4/0.01V]
2 Upper:C
3 Upper:M
4 Upper:Y
11 Lower:K [0 to 5/2/0.01V]
12 Lower:C
13 Lower:M
14 Lower:Y
                                                                                                              145
      2. Appendix: Service Program Mode Tables
Displays the amount of image surface area of the most recent page for the selected color.
               2 ImgArea:C
2              3 ImgArea:M
4 ImgArea:Y
                     These SP codes display the percentage of the total area on the sheet used by the image
                     for the most recent print, DC average, and total page information.
1 DotCoverage:K [0 to 100/0/0.01%]
2 DotCoverage:C
3 DotCoverage:M
4 DotCoverage:Y
11 DC Avg.:S:K [0 to 100/5/0.01%]
12 DC Avg.:S:C
13 DC Avg.:S:M
14 DC Avg.:S:Y
21 DC Avg.:M:K
22 DC Avg.:M:C
23 DC Avg.:M:M
24 DC Avg.:M:Y
31 DC Avg.:L:K
32 DC Avg.:L:C
33 DC Avg.:L:M
34 DC Avg.:L:Y
146
                                                                                          Group 3000
4 Environ:Recent [0 to 9/0/1]
3261 Temp/Humid(Body)
          These SP codes display the temperature and humidity readings for the present conditions in
          the main machine.
                                                                                                       147
      2. Appendix: Service Program Mode Tables
These SP codes set the thresholds for humidity readings around the PCDUs.
These SP codes set the thresholds for humidity readings inside the main machine.
                 Displays the amount of toner on the drum at the ID sensor pattern created between sheets.
                 M/A is the mass per area, or mass/unit area (mg/cm2). This is calculated based on the ID
                 sensor output value (Vsp). M/A is calculated for each grade of color.
2 M/A(Latest):C
3 M/A(Latest):M
148
                                                                                            Group 3000
4 M/A(Latest):Y
           These SP codes set up how ID sensor patterns are created on the drum between sheets of
           paper. As shown below, the intervals can be set up as prints, page counts, fluctuations in
           M/A, feed counts, and so on.
2 Create Intrvl:C
3 Create Intrvl:M
4 Create Intrvl:Y
12 Page Cnt:C
13 Page Cnt:M
14 Page Cnt:Y
                                                                                                         149
      2. Appendix: Service Program Mode Tables
73 Voffset TM(Center)
74 Voffset TM(Rear)
                   Displays the amount of voltage used to light the ID sensor LED to create the ID sensor
                   pattern on the drum.
11 V_Offset Dif
21 V_Offset TM Front
22 V_Offset TM Center
23 V_Offset TM Rear
Displays the Vmin output for black used in the gradation pattern.
Vmin_K [0 to 5/0/0.01 V]
ALL [0 to 1/1/1]
150
                                                                                            Group 3000
            Adjusts Vsg for B&W and the TM sensors. Vsg is the voltage measurement of the
            reflectivity of the bare transfer belt (ITB). There are three TM sensors mounted on the
            sensor array above the ITB. The front and rear sensors are MUSIC sensors. The middle
            sensor is also a MUSIC sensor but it also functions as the ID sensor. Throughout the
            service manuals these sensors are referred to as the rear MUSIC sensor, (middle) ID/
            MUSIC sensor, and front MUSIC sensor.
Displays the reading of the ID sensor LED where the current was adjusted.
1 Latest [0 to 999/0/1]
2 Latest 1
3 Latest 2
4 Latest 3
5 Latest 4
6 Latest 5
7 Latest 6
                                                                                                         151
      2. Appendix: Service Program Mode Tables
8 Latest 7
9 Latest 8
10 Latest 9
1 K2(Latest) [0 to 5/3.24/0.0001]
2 K5(Latest) [0 to 5/2.56/0.0001]
3 M
4 Y
This SP sets the toner supply rate for the Fixed Supply Mode.
1 Fixed Rate : K
                2 Fixed Rate : C
                                                           [ 0 to 100 / 5 / 1 %]
                3 Fixed Rate : M
4 Fixed Rate : Y
These SP codes switch off and on the process control and MUSIC functions.
152
                                                                                            Group 3000
1 ALL [0 to 1/0/1]
2 ProCon
3 MUSIC
       4 Init TD Sensor
                                                                                                           2
3520      ImgQltyAdj :Interval
These SP codes display the last time the drums were used.
These SP codes display the temperature and humidity around the drum when last used.
These SP codes are used to determine when process control executes automatically.
                                                                                                         153
      2. Appendix: Service Program Mode Tables
2 Environ Corr
                 These SP codes set the conditions that trigger automatic execution of process control when
                 the machine is switched on for a cold start.
6 Interval:FC
7 Page Cnt:BW
8 Page Cnt:FC
                 These SP codes set the conditions that trigger automatic execution of process control while
                 the machine remains idle in standby mode.
154
                                                                                            Group 3000
       These SP codes set the conditions that trigger automatic execution of process control when
       the machine receives a new job.
       These SP codes set the conditions that trigger automatic execution of process control while
       the machine is printing.
3 Corr(Short): BW [0 to 1/0/5/0.01]
4 Corr(Mid): BW [0 to 1/1/0.01]
13 Corr(Short): FC [0 to 1/0.5/0.01]
14 Corr(Mid): FC [0 to 1/1/0.01]
       These SP codes set the conditions that trigger automatic execution of process control at job
       end.
3 Corr(Short): BW [0 to 1/0.75/0.01]
4 Corr(Mid): BW [0 to 1/1/0.01]
                                                                                                         155
      2. Appendix: Service Program Mode Tables
13 Corr(Short): FC [0 to 1/0.75/0.01]
14 Corr(Mid): FC [0 to 1/1/0.01]
                 These SP codes set up the parameters that determine how the developer/toner is agitated in
                 the development units.
These SP codes set the parameters for the expel toner function.
2 LD Control
156
                                                                                           Group 3000
These SP codes the AC control value that has been selected for potential AC control.
2 Std Speed: C
3 Std Speed: M
4 Std Speed: Y
           These SP codes display the DC drum charge bias determined for process control for the
           color and speed.
Mode Speed
2 Std Speed: C
                                                                                                        157
      2. Appendix: Service Program Mode Tables
4 Std Speed: Y
              12 Mid Speed: C
2             13 Mid Speed: M                    [300 to 1000/550/1 –V]
14 Mid Speed: Y
22 Low Speed: C
24 Low Speed: Y
                    These SP codes display the DC development charge bias determined for process control
                    for the color and speed
Mode Speed
2 Std Speed: C
4 Std Speed: Y
12 Mid Speed: C
14 Mid Speed: Y
158
                                                                                        Group 3000
22 Low Speed: C
       24 Low Speed: Y
                                                                                                       2
3613      LD Power Control
          These SP codes display the LD power determined for process control for standard speed
          (352.8 mm/s),
2 Maximum M/A:C
3 Maximum M/A:M
4 Maximum M/A:Y
                                                                                                     159
      2. Appendix: Service Program Mode Tables
1 K [0 to 800/0/1 V]
                2 C
2               3 M
4 Y
52 UpperLimit:C
53 UpperLimit:M
54 UpperLimit:Y
62 LowerLimit (C)
63 LowerLimit (M)
64 LowerLimit (Y)
                    These SP codes set background potential for the four colors. The default is 100 V. If this
                    setting is set too large, the carrier will not adhere.
160
                                                                                         Group 3000
       These SP codes set the parameters for the range (upper and lower limits) for target gamma
       adjustment for process control toner density adjustment.
These SP codes display information about the most recent development gamma settings.
2 Current:C
3 Current:M
4 Current:Y
12 Target:C
13 Target:M
14 Target:Y
22 Initial:C
23 Initial:M
                                                                                                      161
      2. Appendix: Service Program Mode Tables
24 Initial:Y
32 TC Cor.(ON/OFF)
52 TnrDensity Corr:C
53 TnrDensity Corr:M
54 TnrDensity Corr:Y
62 TnrDensity:C
63 TnrDensity:M
64 TnrDensity:Y
78 Environ Corr8:K
162
                                                                                           Group 3000
93 TC Corr Threshold:M
94 TC Corr Threshold:Y
3631 Vk :Disp
           These SP codes display the most recent development start voltages. Vk is the development
           start voltage. (One for each color.)
2 C
3 M
4 Y
           These SP codes display the values for OPC drum charge potential around the drum for:
             • Averaged values for each color (with offset exposure)
             • Maximum and minimum values
             • Correction coefficients
2 Average:C
3 Average:M
4 Average:Y
11 Max:K
12 Max:C
                                                                                                        163
      2. Appendix: Service Program Mode Tables
13 Max:M
14 Max:Y
21 Min:K
             22 Min:C
2            23 Min:M
24 Min:Y
32 Corr Coef:C
33 Corr Coef:M
34 Corr Coef:Y
                   These SP codes display the residual potential for each drum. (Vr is the residual voltage, the
                   slight trace of voltage that may remain after the drum is quenched by the QL.)
1 K [0 to 999/0/1]
2 C
3 M
4 Y
                   These SP codes display the value of the drum potential after maximum laser exposure by
                   reading the white patches of the potential sensor patterns of KCMY.
1 Vl (P5): K
2 Vl (P5): C
3 Vl (P5): M
4 Vl (P5): Y
164
                                                                                        Group 3000
           These SP modes set the parameters for operation of the toner refresh mode:
             • Image area threshold value.
             • Amount of coverage
                                                                                                       2
             • Maximum between patterns
             • Maximum job end pattern
12 C Amount
13 M Amount
14 Y Amount
                                                                                                     165
      2. Appendix: Service Program Mode Tables
Group 4000
• These SP codes are for the D074/D075 only. They are unavailable for the M044.
[-1 to +1/0/0.1%]
                 Adjusts the leading edge registration by changing the scanning start timing in the sub-scan
                 direction.
                 Adjusts the side-to-side registration by changing the scanning start timing in the main scan
                 direction.
                 Note: This adjustment is done for the ADF with SP6006 (ADF Reg. Adj.).
                 These settings adjust the margins (erase margins) of the scanned area on the sheet. The
                 leading, trailing, right, and left margins can be set independently.
2 Book:Sub TEdge
3 Book:Main:LEdge
4 Book:Main:TEdge
5 ADF:Sub:LEdge
7 ADF:Main:LEdge
8 ADF:Main:TEdge
166
                                                                                               Group 4000
       Performs the scanner free run with the exposure lamp on or off for full-color, full size (A3 or
       DLT).
Touch [Execute] to execute one scanning operation with the scanner at the home position.
[0 to 1/4/1]
       This feature checks the ADF exposure glass for dust that can cause black lines in copies. If
       dust is detected, a message is displayed, but the process does not stop.
       Issues a warning if there is dust on the narrow scanning glass of the ADF when the original
       size is detected before a job starts. This function can detect dust on the white plate above the
       scanning glass, as well as dust on the glass. Sensitivity of the level of detection is adjusted
       with SP4020-002.
       Note: Always clean the ADF scanning glass and the white plate above the scanning glass
       before you switch this setting on.
       Adjusts the sensitivity for dust detection on the ADF scanning glass. This SP is available only
       after SP4020-001 is switched on.
       0: Off. No dust warning.
       0> 4: Lower > Normal sensitivity
       4> 8: Normal > High sensitivity
         • If you see black streaks in copies when no warning has been issued, raise the setting to
           increase the level of sensitivity.
         • If warnings are issued when you see no black streaks in copies, lower the setting.
         • Dust that triggers a warning could move be removed from the glass by the originals in
           the feed path. If the dust is removed by passing originals, this is not detected and the
           warning remains on.
                                                                                                            167
      2. Appendix: Service Program Mode Tables
                 Sets the level for vertical line correction (the black vertical lines caused by dust on the ADF
                 exposure glass).
                 0: No vertical line correction.
                 1-4: Enables and sets the level for vertical line correction.
2                If you select a higher number, this can decrease unwanted lines caused by dust but can also
                 erase thin vertical lines of the original.
[0 to 255/0/1]
                 Sets the minimum size of the original that the will be detected by APS (Auto Paper Select –
                 with original width sensors) of the exposure glass of the flatbed scanner.
                 [0 to 2/0/1]
                 0: Unknown Document Size
                 1: A5 SEF (HLT SEF)
                 2: A5 LEF (HLT LEF)
                   This SP sets the mask area to remove shadows when scanning originals from the exposure
                   glass in Book mode.
                   Note: "LE" denotes "leading edge" and "TE" denotes "trailing edge".
168
                                                                                           Group 4000
2 Book:Sub:TEdge
3 Book:Main:LEdge
4 Book:Main:Tedge
5 ADF:Sub:LEdge
       7 ADF:Main:LEdge                                                                                   2
       8 ADF:Main:TEdge
12 Color Patch 16 64
These SP codes switch the operation of black reduction and shading correction off/on.
                                                                                                        169
      2. Appendix: Service Program Mode Tables
2 SH ON/OFF [0 to 1/1/1]
                 This setting determines the lower limit for level of background to be skipped for the AE
                 function. The higher the setting, the more background will be ignored.
This setting determines the level of background to be output for the AE function.
1 RED [0 to 1/0/1]
2 GREEN
3 BLUE
                 This SP sets the target density for the ACC adjustment for machines connected with the Copier
                 Connection Kit.
1 Copy:K:Text [0 to 10/5/1]
2 Copy:C:Text
3 Copy:M:Text
4 Copy:Y:Text
5 Copy:K:Photo
6 Copy:C:Photo
7 Copy:M:Photo
170
                                                                                           Group 4000
8 Copy:Y:Photo
3 Master:M
4 Master:Y
5 Slave:K
6 Slave:C
7 Slave:M
8 Slave:Y
2 Master:C
3 Master:M
4 Master:Y
5 Slave:K
6 Slave:C
7 Slave:M
8 Slave:Y
         This SP corrects printer coverage of 12 hues (RY, YR, YG, etc. x 4 Colors (K, C, M, Y) for a
         total of 48 parameters.
                                                                                                        171
      2. Appendix: Service Program Mode Tables
3rd <x>Phase<y>
             4th <x>Phase<y>
2           055 BLACK G                                 [-256 to +255/8/1]
                   Sets the MTF level (Modulation Transfer Function) designed to improve image contrast. Set
                   higher for stronger effect, lower for weaker effect.
Set higher for more contrast, set lower for less contrast.
172
                                                                                              Group 4000
             Use to remove individual dots in the background if they appear. Set higher for removal of
             more background.
           These SP codes display the readings of four ID codes read during automatic adjustment of
                                                                                                             2
           the SBU every time the machine is turned on. An incorrect ID reading issues SC144.
1 SBU_ ID [0 to 255/0/1]
2 GASBU-N_ID [0 to 255/0/1]
3 VSP_F_ID [0 to 255/0/1]
4 VSP_L_ID [0 to 255/0/1]
             These SP codes display the reference voltages stored in NVRAM at the factory for Red,
             Green, and Blue before the machine was shipped. The SBU acquires these settings every
             time the machine is switched on.
             Book Scan
       1
             [0 to 1023 / 512 / 1 Step]
             DF Scan
       2
             [0 to 255 / 97 / 1 Step]
                                                                                                           173
      2. Appendix: Service Program Mode Tables
                   When switched on, this SP displays the current range for the E (EVEN) or O (ODD) in the
                   ASCI on the SBU after white level adjustment every time the machine is switched on.
                   When switched on, this SP displays the current range for E (EVEN) or O (ODD) gain of
                   GREEN or B/W in the ASCI on the SBU after white level adjustment every time the
                   machine is switched on.
                   When switched on, this SP displays the current range for E (EVEN) or O (ODD) gain of
                   GREEN or B/W in the ASCI on the SBU after white level adjustment every time the
                   machine is switched on.
2 Adj ON/OFF
174
                                         Group 4000
                                                      175
      2. Appendix: Service Program Mode Tables
                   When switched on, these SP codes display the settings done at the factory for Red (Green,
                   Blue) O (ODD) and E (EVEN) gain in the ASIC on the SBU after white level adjustment
                   every time the machine is switched on.
                   When switched on, these SP codes display E (EVEN) or O (ODD) for the white level peak
                   Red (Green, Blue) data after white level detection (AGC) after the machine is switched on.
                   When switched on, these SP codes display E (EVEN) or O (ODD) for the black level check
                   done in the SBU for RED after the machine is switched on.
176
                                                                                                Group 4000
4 Grid Pattern
4 Grid Pattern
          This SP sets the scanner in the free run mode for testing. The free run can be set with the
          exposure lamp off or on.
2 DF mode :Lamp On
[0 to 1/0/1]
                                                                                                             177
      2. Appendix: Service Program Mode Tables
                   This SP outputs the final data read at the end of ACC execution. A zero is returned if there
                   was an error reading the data.
1 Offset:Highlight [0 to 30/15/1]
2 Offset:Middle
3 Offset:Shadow
4 Offset:IDmax
5 Option:Highlight [0 to 255/0/1]
6 Option:Middle [0 to 12/0/1]
7 Option:Shadow [0 to 255/0/1]
8 Option:IDmax
                   Use this SP to calibrate the scanner gamma on each machine connected with the Copier
                   Connection Kit.
178
                                                                                          Group 4000
          Use this SP to use the 10-key pad to enter the number to determine the image path.
                                                                                                         2
            IPU    [0 to 11/2/1]
6 Shading data
                                                                                                       179
      2. Appendix: Service Program Mode Tables
      Group 5000
                  mm/inch Display Selection                                                                   CTL
       5024
                  [0 to 1/0/1] 0: Europe/Asia (mm) 1: North America (inch)
                    Counter method
                    [0 to 6/ * / - ]
                1 Note:
                      • For the D074/D075 the default is "0 Developments"
                      • For M044 the default is 1: Prints
0: Developments
1: Prints
                    2: Coverage
                    There are 5 counters for this selection: (1) Color Total, (2) Color 1, (3) Color 2, (4) Color
                    3, (5) B&W Total.
                      • Color 1, 2, 3 total the counts for KCMY.
                      • Color 1 totals 0 to 5% coverage, Color 2 5% to 20% coverage, Color 3 more than
                        20% coverage.
                      • Color 1 and Color 2 can be adjusted with SP7855.
3: Not used
4: Not used
180
                                                                                          Group 5000
         Switches the banner display of the IP address off and on. (Default: *Off)
         [OFF] ON
5055     For example, if this SP is switched on, the IP address will be displayed below "Ready"
         while the printer is in standby mode:
         Ready
         169.254.187.055
5056      This SP switches the counter list for the system administrator on/off.
          [0 to 1/0/1] 0: On 1: Off
                                                                                                        181
      2. Appendix: Service Program Mode Tables
2 1 to 118 [0 to 1/0/1]
       5071           This SP determines whether long paper can be fed from the bypass tray. Even if "1" is
                      selected only paper up to 432 mm can be used.
                      [0 to 1 / 0 / 1] 0: Disable 1: Enable
                    Specifies whether the counter is double clicked for A3/DLT size prints.
                    When you have to change this SP, ask your supervisor.
                    Note: This SP cannot be changed if "5" or "6" is selected for SP5045.
                1 [0 to 2 / 0 / 1 /step]
                    0: NO (Normal count)
                    1: YES (Double count)
                    2: YES except By-pass (Normal count for unknown size)
182
                                                                                            Group 5000
          [0 to 12/0/1]
          Selects the type of counter:
          0: None
          1: Key Card (RK3, 4) Japan Only
       1 2: Key Card Down                                                                                  2
          3: Pre-paid Card
          4: Coin Rack
          5: MF Key Card
          11: Exp Key Card (Add)
          12: Exp Key Card (Deduct)
          Enables the SDK application. This lets you select a number for the external device for user
          access control.
          Note: “SDK” refers to software on an SD card.
       2 [0 to 3/0/1]
          0: None
          1: Expansion Device 1
          2: Expansion Device 2
          3: Expansion Device 3
                                                                                                         183
      2. Appendix: Service Program Mode Tables
                     For a machine that has a counting device, this SP sets the next action when a copy job
                     stops because the card is removed, the card is expired, or if the paper supply runs out.
                     Japan Only
                     [0 to 2/0/1 step]
                     0: Yes
                     1: Stand-by
                     2: No
                    Determines whether the optional key counter counts up at paper feed-in or at paper exit.
                    [0 to 1/1/1]
                    0: Feed count
                    1: No feed count
                    This SP can be used to switch APS (Auto Paper Select) off while a coin lock or pre-paid
                    key card device is connected to the machine.
                    [0 to 1/0/1] 0: On 1: Off
184
                                                                                         Group 5000
       Selects the paper size type (for originals and copy paper). (Only needs to be adjusted if
       the optional printer controller is installed)
       [0 to 2/1]
       0: DOM (Japan)
       1: NA (North America)
       2: EU (Europe)                                                                                   2
       After changing the value, turn the main power switch off and on.
            [0 to 1 / 0 / 1 /-]
            0: OFF: Enables up to the standard 480mm
            1: ON: Enables up to 630mm
              • Purpose. To switch the paper feeding control for paper sizes larger than the
                often used standard paper sizes(487.7mm in sub-scan direction)
              • Basic Control.
                    <Target Paper Size(sub-scan direction)>
                    Paper sizes (Lp) of 487.7mm - 630mm.
        1           <Target Feed Tray>
                    Multi By-pass Tray ONLY
            Notes:
              • Paper must be set one sheet at a time on the feed tray because the end-fence
                can not support these paper sizes.
              • Automatic duplexing must be disabled
              • Only face-up stacking is possible
              • The purge function for jams will be disabled
              • Side-to-side registration correction will be disabled
        Determines if the application screen changes with a hardware switch or a software switch.
        [0 to 1/0/1] 0: Soft Key Set 1: Hard Key Set
                                                                                                      185
      2. Appendix: Service Program Mode Tables
                    This SP enables and disables the CE log in mode. With this SP enabled, the machine is in
                    the CE (Customer Engineer/Service Technician) login mode.
                    In the CE login mode:
                      • The machine power can be turned off and on in the SP mode, and it will remain in
                        the SP mode after power is restored.
2                     • This SP is automatically reset to "0" (disabled) after the service technician closes the
                        SP mode with the [Exit] soft button or after the log out timer expires.
                    Note: The Auto Logout Timer is in the "System Settings" of User Tools.
                    [0 to 1/0/1]
                    0: Disable, 1: Enable
                    0: CE login mode disabled.
                    1: CE login mode enabled.
                   This SP code sets up the machine for the TCRU program. Default: OFF
                   [0 to 1/0/1] 0:OFF 1:ON
                   Note: The machine must be cycled on after changing this SP setting.
5186 RK4
                   This setting determines whether jam removal operation is enabled or disabled for RK4.
                   [0 to 1/0/1] 0: Disable 1: Enable
                    This SP displays the NVRAM version to determine whether the NVRAM has been
                    initialized. Used during debugging.
                    This SP determines whether counter reference values for the PM counter are set in the
                    operator adjust mode or super operator adjust mode. The settings are used for display.
                    [0 to 1/0/1] 0:Enable 1:Disable
186
                                                                                             Group 5000
       This SP selects the controller type. This setting needs to be done if an external controller is
       installed in the machine.
       [0 to 6/0/1]
       0: No external controller installed
       1: EFI controller
       2: Ratio controller                                                                                  2
       3: Egret controller
       4: GJ
       5: Creo
       6: QX-100
       This SP selects the paper feed mode by switching between "productivity priority" (0) and
       "tray priority (1). This SP operates only if the operator has selected "Auto Paper Select".
       [0 to 1 / 0 / 1]
       0: Productivity priority. Switches from the current feed tray to the priority tray as soon as
       the machine detects the priority tray, even if paper still remains in the current feed tray.
       1: Tray priority. Switches the feed tray only after the paper in the tray current tray runs out
       of paper.
       This SP determines whether a machine that normally cannot continue to output paper if
       staple supply runs can continue to operate.
       [0 to 1 / 0 / 1]
       0: OFF. Paper cannot exit if no staples are available.
       1: ON. Paper can exit with no staples.
       This program adjusts the position of the second side page numbers.
         • A "– value" moves the page number positions to the left edge or leading edge (high
           position).
         • A "+ value" moves the page number positions to the right edge or trailing edge (low
           position).
                                                                                                          187
      2. Appendix: Service Program Mode Tables
                      This SP code switches the job page number entry display on/off so you can enter a
                      starting page number.
                      [0 to 1/0/1] 0: Disable 1: Enable
                      This SP code restricts the number of digits that can be entered in the job page number
                      entry display. The default is 9 digits.
                      [2 to 9/9/1]
                      This SP code determines whether initial zeros are displayed for one and two digit
                      numbers.
                      [0 to 1/0/1]
                      0: Do not suppress "0"
                      1: Suppress "0"
188
                                                                                             Group 5000
        Sets the time clock for the local time. This setting is done at the factory before delivery.
        The setting is GMT expressed in minutes.
        [–1440 to 1440/1 min.]
        AS: +480 (Hong Kong)
5302    CH: +480 (Peking)                                                                                   2
        EU: +60 (Paris)
        JA: +540 (Tokyo)
        KO: +540 (Korea)
        NA: -300 (NY)
        TW: +480 (Taipei)
       Lets you set the machine to adjust its date and time automatically with the change to
       Daylight Savings time in the spring, and back to normal time in the fall. This SP lets you set
       these items:
         • Day and time to go forward automatically in April
         • Day and time to go back automatically in October
         • Set the length of time to go forward and back automatically
         • The settings for 2 and 3 are done with 8-digit numbers
Digits Meaning
                    Month. 4: April, 10: October (for months 1 to 9, the first digit of 0 cannot be
       1st, 2nd
                    input, so the eight-digit setting for 2 or 3 becomes a seven-digit setting)
                    The number of the week for the day selected at the 3rd digit. If “0” is
       4th          selected for “Sunday”, for example, and the selected Sunday is the start of
                    the 2nd week, then input a “2” for this digit.
                                                                                                          189
      2. Appendix: Service Program Mode Tables
                                   If the time change is not a whole number (1.5 hours for example), digit 8
                     8th
                                   should be 3 (30 minutes).
Setting
                    These SP's store settings that limit uses access to SDK (Software Development Kit)
                    application data.
190
                                                                                           Group 5000
6 Detail Options
          Lockout On/Off
          Switches on/off the lock on the local address book account.
       1 [0 to 1/0/1]
          0: Off
          1: On
          Lockout Threshold
       2 Sets a limit on the frequency of lockouts for account lockouts.
          [1 to 10/5/1]
                                                                                                        191
      2. Appendix: Service Program Mode Tables
                        Cancellation On/Off
                        Determines whether the system waits the prescribed time for input of a correct user ID
                        and password after an account lockout has occurred.
                   3
                        [0 to 1/0/1]
                        0: Off (no wait time, lockout not cancelled)
2                       1: On (system waits, cancels lockout if correct user ID and password are entered.
                        Cancellation Time
                     Determines the length of time that the system waits for correct input of the user ID and
                   4 password after a lockout has occurred. This setting is used only if SP5413-3 is set to "1"
                     (on).
                        [1 to 999/60/1 min.]
1 Mitigation On/Off
                          Switches on/off masking of continuously used IDs and passwords that are identical.
                          [0 to 1/0/1]
                          0: Off
                          1: On
2 Mitigation Time
                          Sets the length of time for excluding continuous access for identical user IDs and
                          passwords.
                          [0 to 60/15/1 min.]
1 Permissible Number
                          Sets the number of attempts to attack the system with random passwords to gain
                          illegal access to the system.
                          [0 to 100/30/1 attempt]
2 Detect Time
                          Sets the time limit to stop a password attack once such an attack has been detected.
                          [1 to 10/5/1 sec.]
192
                                                                                        Group 5000
          Limits the number of users used by the access exclusion and password attack
          detection functions.
          [50 to 200/200/1 users]
                                                                                                       2
       2 Access Password Max Number
          Limits the number of passwords used by the access exclusion and password attack
          detection functions.
          [50 to 200/200/1 passwords]
3 Monitor Interval
          Sets the processing time interval for referencing user ID and password information.
          [1 to 10/3/1 sec.]
          Sets a limit on access attempts when an excessive number of attempts are detected
          for MFP features.
          [0 to 500/100/1]
          Sets the length of time for monitoring the frequency of access to MFP features.
          [10 to 30/10/1 sec.]
          Sets the wait time to slow down the speed of certification when an excessive number
          of access attempts have been detected.
          [0 to 9/3/1 sec.]
          Sets a limit on the number of requests received for certification in order to slow down
          the certification speed when an excessive number of access attempts have been
          detected.
          [50 to 200/200/1 attempt]
                                                                                                     193
      2. Appendix: Service Program Mode Tables
                      1 Copy
2
                          Determines whether certification is required before a user can use the copy
                          applications.
                          [0 to 1/0/1]
                          0: On
                          1: Off
                          2: Color Security Setting
2 2-Color 6 ---
                          Document Server
                          Determines whether certification is required before a user can use the document
                          server.
                    11
                          [0 to 1/0/1]
                          0: On
                          1: Off
                          Scanner
                          Determines whether certification is required before a user can use the scan
                          applications.
                    31
                          [0 to 1/0/1]
                          0: On
                          1: Off
194
                                                                                              Group 5000
                 Printer
                 Determines whether certification is required before a user can use the printer
                 applications.
           41
                 [0 to 1/0/1]
                 0: On
                 1: Off                                                                                      2
           51 SDK1
                                  [0 or 1/ 0 / 1] 0: ON. 1: OFF
           61 SDK2                Determines whether certification is required before a user can use
                                  the SDK application.
           71 SDK3
[0 to 1 / 0 / 1]
Touch [EXECUTE].
3 Message Text ID
10 Tag
11 Entry
12 Group
20 Mail
32 Folder
33 Protect Code
34 SMTP Auth
35 LDAP Auth
37 Acnt Acl
                                                                                                           195
      2. Appendix: Service Program Mode Tables
38 Document Acl
40 Cert Crypt
                     Determines whether an error code appears in the system log after a user authentication
                     failure occurs.
                     [0 to 1/0/1]
                     0: Off
                     1: On
2 Panel Disp
                     Determines whether an error code appears on the operation panel after a user
                     authentication failure occurs.
                     [0 to 1/1/1]
                     1: On
                     0: Off
1 PM Alarm Level
196
                                                                                            Group 5000
          [0 to 9999 / 0 / 1 step]
          0: Alarm off
          1 to 9999: Alarm goes off when Value (1 to 9999) > PM counter
          [0 to 1/0/1]
                                                                                                             2
          0: No alarm sounds
          1: Alarm sounds after the number of originals passing through the ARDF > 10,000
          Sets the alarm to sound for the specified jam level (document misfeeds are not included).
          [0 to 3 / 3 / 1 step]
5504      0: Zero (Off)
          1: Low (2.5K jams)
          2: Medium (3K jams)
          3: High (6K jams)
                                                                                                           197
      2. Appendix: Service Program Mode Tables
                     This SP determines whether the machine issues a supply alarm when the finisher runs out
                     of staples.
                     [0 to 1/0/1]
                     This SP determines whether the machine issues a supply alarm when the toner bottle is full.
                     [0 to 1/0/0] 0: No, 1: Yes
                     Note: The “Interval nn" SP's below specify the paper control call interval for the
                     referenced paper sizes.
133 Interval: A4
134 Interval: A5
141 Interval: B4
142 Interval: B5
164 Interval: LG
166 Interval: LT
198
                                                                                              Group 5000
           Sets the length of time to determine the length of an unattended paper jam.                       2
           [3 to 30/10/1]
           This setting is enabled only when SP5508-4 is enabled (set to 1).
           Sets the length of time the remains opens to determine when to initiate a call.
           [3 to 30/10/1]
           This setting is enabled only when SP5508-4 is enabled (set to 1).
This SP sets the level for the alarm to sound for the PM parts listed under SP7617-1.
2 DF
1 Normal
          Turns on or off the parts replacement alarm for the number of paper.
          [0 or 1 / 1 / -] 0: OFF, 1: ON
2 DF
                                                                                                           199
      2. Appendix: Service Program Mode Tables
                   Turns on or off the parts replacement alarm for the number of scanned originals.
                   [0 or 1 / 0 / -] 0: OFF, 1: ON
                    Determines whether an SC call is issued when an SC error occurs while either CSS (Japan)
2                   or @Remote is enabled:
       5515
                    [0 to 1/1/1]
                    1: An SC call is issued when an SC error occurs.
                    0: An SC call is not issued when an SC error occurs.
1 SC Call
                    Determines whether an SC call is issued when an SC error occurs while either CSS or
                    @Remote is enabled:
                    [0 to 1/1/1]
                    1: An SC call is issued when an SC error occurs.
                    0: An SC call is not issued when an SC error occurs.
4 User Call
8 Alarm Notice
200
                                                                                           Group 5000
          An imminent failure warning is issued whenever the machine issues a report at the number
          of printed pages prescribed by SP8581-1 (Total Counter). The number of pages can also
          be set with SP5517-2 below.
2 Alarm Interval
1 B-C [0 to 128/100/1]
2 B-M
3 G-C
4 G-Y
5 R-M [0 to 128/0/1]
6 R-Y
                                                                                                        201
      2. Appendix: Service Program Mode Tables
                        This SP switches the color display for the operation panel LCD.
                        [0 or 1 / 1 / -]
                        0: Domestic Japan
                        1: Overseas (Outside Japan)
                 The Paper Library must be installed when the machine is installed. These files (library.mqp
                 and user.mqp) are available from the Firmware Download Center. A new function has been
                 added to allow customers to backup the Saved Paper Library data onto an SD card with
                 DOS (Data Overwrite Security). The files are located in the MQP folder and copied to
                 the /mnt/usb3/mqp folder in flash memory.
This SP displays the version of Library.mqp (Paper Library) on the Flash ROM
                           This SP checks the type of machine to determine whether these paper sizes are
                           supported. (These SP codes may appear even if the machine does not support these
                           paper types.)
202
                                                                                         Group 5000
                  This SP checks the type of machine to determine whether these paper sizes are
                  supported. (These SP codes may appear even if the machine does not support
                  these paper types.)
                                                                                                          2
       1 to 100 ID1 to ID100
                  This SP checks the type of machine to determine whether these paper sizes are
                  supported. (These SP codes may appear even if the machine does not support
                  these paper types.)
                                                                                                        203
      2. Appendix: Service Program Mode Tables
                     Memory Clear
       5801          Resets NVRAM data to the default settings. Before executing any of these SP's, print an
                     SMC Report.
1 All Clear
2 Engine
Initializes all registration settings for the engine and copy process settings.
3 SCS/SRM
                     Initializes default system settings, SCS (System Control Service) settings, operation
                     display coordinates, and ROM update information.
5 MCS
6 Copier Application
8 Printer Application
                     Initializes the printer defaults, programs registered, the printer SP bit switches, and the
                     printer CSS counter.
9 Scanner Application
Initializes the defaults for the scanner and all the scanner SP modes.
10 Web Service
                     Deletes the Netfile (NFA) management files and thumbnails, and initializes the Job login
                     ID.
                     Netfiles: Jobs to be printed from the document server using a PC and the Desk Top Binder
                     software
11 NCS
204
                                                                                              Group 5000
           Initializes the system defaults and intersection settings (IP addresses also), the Smart Net
           Monitor for Admin settings, Web Status Monitor settings, and the TELNET settings.
           (NCS: Network Control Service)
16 MIRS Setting
17 CCS
20 Web Uapli
21 ECS
Bit Component 0 1
                                                                                                           205
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
Paper Feed 2 3 2nd Tray Transport Sensor Paper Present Paper Out
Bit Component 0 1
206
                                                                                   Group 5000
Bit Component 0 1
                                                                                    Paper
                   5    Right Tray Paper Sensor           No Paper
                                                                                   Present
Bit Component 0 1
                                                                                                207
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
5 Not Used
6 Not Used
7 Not Used
Bit Component 0 1
208
                                                                              Group 5000
Bit Component 0 1
Bit Component 0 1
                                                                                           209
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
Bit Component 0 1
210
                                                                            Group 5000
Bit Component 0 1
Bit Component 0 1
                                                                                         211
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
Bit Component 0 1
212
                                                                              Group 5000
Bit Component 0 1
Bit Component 0 1
                                                                                           213
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
Bit Component 0 1
214
                                                                               Group 5000
Bit Component 0 1
Bit Component 0 1
                                                                                            215
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
Bit Component 0 1
216
                                                                         Group 5000
Bit Component 0 1
Bit Component 0 1
                                                                                      217
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
                                                                             Not
                              0      Key Counter Feedback                                Present
                                                                           Present
Bit Component 0 1
218
                                                                                              Group 5000
Bit Component 0 1
                                                                                                           219
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
                                   0 to FFFFh
                  ITB Thermistor Temp.: Hexadecimal Data
                                   Example: Hex. Data/100 = C°
Bit Component 0 1
220
                                                                      Group 5000
Bit Component 0 1
Bit Component 0 1
                                                                                   221
      2. Appendix: Service Program Mode Tables
0 SW002-1 ON OFF
1 SW002-2 ON OFF
2 SW002-3 ON OFF
                                       3         SW002-4            ON                   OFF
2      LlCT
                                       4         SW002-5            ON                   OFF
5 SW002-6 ON OFF
6 SW002-7 ON OFF
7 SW002-8 ON OFF
Bit Component 0 1
Bit Component 0 1
222
                                                                                  Group 5000
Bit Component 0 1
Bit Component 0 1
                                                                                               223
      2. Appendix: Service Program Mode Tables
Bit Component 0 1
5803-90 ** Reading
Bit Component 0 1
224
                                                                           Group 5000
Bit Component 0 1
Bit Component 0 1
                                                                                        225
      2. Appendix: Service Program Mode Tables
5803-93 ** Reading
Bit Component 0 1
Bit Component 0 1
226
                                                                          Group 5000
Bit Component 0 1
0 7th Tray Lower Limit Sensor At Low Limit Not Low Limit
                                                      Paper
          1      7th Tray Paper End Sensor                             No Paper
                                                     Present
LCT                                                   Paper
          3      7th Tray Feed Sensor                                  No Paper
                                                     Present
5803-96 ** Reading
Bit Component 0 1
                                                                                       227
      2. Appendix: Service Program Mode Tables
                                                                                                   Not Upper
                          3         7th Tray Upper Limit Sensor 2             At Upper Limit
2      **                                                                                            Limit
Bit Component 0 1
5803-141 ** Reading
Bit Component 0 1
228
                                                                                        Group 5000
5803-142 ** Reading
Bit Component 0 1
5803-143 ** Reading
Bit Component 0 1
                                                                                                     229
      2. Appendix: Service Program Mode Tables
5803-144 ** Reading
Bit Component 0 1
5803-145 ** Reading
Bit Component 0 1
230
                                                                                  Group 5000
Bit Component 0 1
5803-202 ** Reading
Bit Component 0 1
                                                                                               231
      2. Appendix: Service Program Mode Tables
232
                                                     Group 5000
                                                                  233
      2. Appendix: Service Program Mode Tables
67 Relay SOL 1
68 Relay SOL 1
70 Exit JG SOL
234
                                     Group 5000
71 Inverter JG SOL
72 Exit/Inverter JG SOL
73 Lock SOL
74 Connect SOL
80 Polygon Motor: KC
81 Polygon Motor: MY
                                                  235
      2. Appendix: Service Program Mode Tables
236
                                              Group 5000
                                                           237
      2. Appendix: Service Program Mode Tables
238
                                            Group 5000
                                                         239
      2. Appendix: Service Program Mode Tables
8 Paper Fan NS
9 Paper Fan HS
240
                                       Group 5000
29 Ozone Fan: Y
30 Ozone Fan: M
31 Ozone Fan: C
32 Ozone Fan:K
37 P-sensor Fan
38 PT Fan: Front
39 PT Fan: Center
40 PT Fan: Rear
48 PSU Fan
                                                    241
      2. Appendix: Service Program Mode Tables
80 QL (K)
81 QL (C)
82 QL (M)
83 QL (Y)
242
                                   Group 5000
                                                243
      2. Appendix: Service Program Mode Tables
141 Separation DC
                   This SP is used for validation and testing of the RFIDs. After one of these SP codes is
                   switched ON, a communication count will run until switched OFF.
244
                                                                                              Group 5000
1 TIMES [0 to 65535/0/1times]
2 NOT 0 [0 to 65535/0/1times]
3 RET. [0 to 65535/0/1times]
4 EXE.ALL [0 to 1/0/1]
       5 EXE.K                    [0 to 1/0/1]                                                               2
       6 EXE.M                    [0 to 1/0/1]
7 EXE.C [0 to 1/1/1]
8 EXE.Y [0 to 1/0/1]
          Sets the machine for the geographical area where it will be used.
          [1 to 3/2/1] 1:DOM (Japan) 2:NA 3:EU
5810 SC Reset
          When the machine issues a "Level A" SC code, this indicates a serious problem in the fusing
          unit (SC542 to SC546, for example).
           • As soon as the Level A SC code is issued, the machine is disabled immediately.
           • The operator cannot reset the SC because the machine requires servicing immediately.
           • The machine cannot be used until the machine has been service.
          Touch [EXECUTE] to release the machine for servicing.
          This SP presents the screen used to enter the 11-digit number of the machine. The allowed
          entries are "A" to "Z" and "0" to "9". The setting is done at the factory, and should not be
          changed in the field.
2 Display
                                                                                                           245
      2. Appendix: Service Program Mode Tables
                  Use these SP modes to input service and support telephone numbers. Enter the number and
       5812       press
                  Press the [./*] key to input a pause. Press the “Clear modes” key to delete the telephone
                  number.
2             1 Service                Service representative telephone number.
I/F Setting
                  CE Call
              2 Lets the operator engineer start or end of the remote machine check with CSS or @Remote;
                to do this, push the center report key
Function Flag
              4 This SP issues a test call from a GW machine to determine whether it can communicate
                successfully with the call center after it has been set up for NRS. Successful return will be in
                the range 0 to 99.
246
                                                                                             Group 5000
     Controls if the item for initial setting of the screen for the NRS device-information
     notification-call is shown.
 5
     [0 to 1/1]
     0: Enabled. Item initial setting not shown.
     1: Disable. Item for initial setting shown.                                                            2
     SSL Disable
     Controls if RCG (Remote Communication Gate) confirmation is done by SSL during an RCG
     send for the @Remote over a network intersection.
 7
     [0 to 1/0/1]
     0: Yes. SSL not used.
     1: No. SSL used.
 8 Sets the length of time (seconds) for the time-out when the RCG (Remote Communication
   Gate) connects during a call via the @Remote network.
     [1 to 90/30/1 sec.]
 9 Sets the length of time (seconds) for the time-out when sent data is written to the RCG during
   a call over the @Remote network.
     [0 to 100/60/1 sec.]
10 Sets the length of time (seconds) for the timeout when sent data is written from the RCG
   during a call over the @Remote network.
     [0 to 100/60/1 sec.]
Port 80 Enable
     Controls if permission is given to get access to the SOAP method over Port 80 on the
     @Remote network.
11
     [0 to 1/0/1]
     0: No. Access denied
     1: Yes. Access granted.
                                                                                                          247
      2. Appendix: Service Program Mode Tables
RFU Timing
                  This SP determines how the machine receives forum (RFU: @Remote Forum Updates)
                  updates.
            13
                  [0 to 1 / 1/ 1]
                  0: All forum updates
2                 1: Energy status update only
RCG – C Registed
                  Use Proxy
            62 This SP setting determines if the proxy server is used when the machine communicates with
               the service center.
Proxy Host
            63 This is the address of the HTTP proxy server used to effect communication between
               Embedded RC Gate-M and the Gateway. The length of the address is limited to 127
               characters (characters beyond the 127th character are ignored).
            64 This is the port number of the HTTP proxy used to effect communication between Embedded
               RC Gate-N and the Gateway.
                  [0 to 0xffff/0/1]
248
                                                                                              Group 5000
          Proxy Password
     66 This is the certification password of the HTTP proxy. The length of the password is limited to
        31 characters (characters beyond the 31st character are ignored).
Note: The proxy number, user name, and password comprise proprietary operator information required
by the service technician to do the necessary settings for Embedded RC Gate-N. To prevent
unauthorized access this information, these SP settings do not appear in the SMC report.
                                                                                                             2
                                                                                                           249
      2. Appendix: Service Program Mode Tables
CERT: Up State
                      Displays the state of the certification update used for Embedded RC Gate. If Embedded
                      RC Gate has not been set up, These SP settings are done automatically as soon as
                      Embedded RC Gate is set up.
                                 The certification update is completed and the CTL URL is being notified of the
                      2
                                 successful update.
                                 The certification update failed, and the CTL URL is being notified of the failed
                      3
                                 update.
                                 The period of the certification has expired and new request for an update is
                      4
                                 being sent to the CTL URL.
                                 A rescue update for certification has been issued and a rescue certification
                      11
                                 setting is in progress for the rescue CTL connection.
                67               The rescue certification setting is completed and the CTL URL is being notified
                      12
                                 of the certification update request.
                                 The notification of the certification request has been received from the rescue
                      14
                                 CTL URL, and the certification is being stored.
                                 The certification has been s to red, and the CTL URL is being notified of the
                      15
                                 successful completion of this event.
                                 The storing of the certification has failed, and the CTL URL is being notified of
                      16
                                 the failure of this event.
                                 The certification update request has been received from the CTL URL, the CTL
                                 URL was notified of the results of the update after it was completed, but a
                      17
                                 certification error has been received, and the rescue certification is being
                                 recorded.
                                 The rescue certification of No. 17 has been recorded, and the CTL URL is
                      18
                                 being notified of the failure of the certification update.
250
                                                                                      Group 5000
CERT: Error
     Displays a number code that describes the reason for the notification requesting the
     certification update.
     CERT: Up ID
69
     The ID of the request for certification.
     Firm Up Status
83
     Displays the status of the firmware update.
   This SP setting determines if the operator can check the previous version of the firmware
85 before the firmware update execution. If the option to check the previous version is
   selected, a notification is sent to the system manager and the firmware update is done
   with the firmware files from the URL.
     Firmware Size
86 Allows the service technician to check the size of the firmware data files during the
   firmware update execution.
                                                                                                   251
      2. Appendix: Service Program Mode Tables
CERT: Subject
2               90 Displays the common name of the @Remote certification subject. CN = the following 17
                   bytes. Spaces are displayed as underscores (_). Asterisks (****) indicate that no DESS
                   exists.
                      CERT: Issuer
                92 Displays the common name of the issuer of the @Remote certification. CN = the following
                   30 bytes. Asterisks (****) indicate that no DESS exists.
                      GW Host DFU
                96
                      This is a design debugging tool. Not used.
252
                                                                                          Group 5000
      Used only for Embedded RC Gate-M to determine whether the dial-up line is for manual
      rotary or push-button tone dialing.
        • The status of the execution of this SP (dialing in progress, success, failure) is written
151       to SP5816-152.
        • If the check succeeds, the number (dial or push number) written to SP5816-153
          can be used
        • If the check succeeds, the number of the carrier line written to SP816-154 can be
          used.
0 Success
1 Currently dialing
2 Line abnormal
                                                                                                       253
      2. Appendix: Service Program Mode Tables
4 Line disconnected
              153 Used only for Embedded RC Gate-M to set the telephone number of the dial-up access
                  point of the line checked with SP5816-151. If a number is entered, use that number. If a
                  number is not displayed, use the pre-set value for that country.
                  Used only for Embedded RC Gate-M to set the number of the PSTN number to dial out
              154 where Embedded RC Gate-M is used with a PBX system. If a number is set here, the
                  number will be replaced by the number returned by the successful execution of
                  SP5816-151.
                  This is the user name for dialing at the access point where Embedded RC Gate-M is
              156 used.
                      Note: Numbers with spaces or # marks appear enclosed with quotation marks in the
                      user name.
              157 This is the password for dialing at the access point where Embedded RC Gate-M is used.
                  Note: Numbers with spaces or # marks appear enclosed with quotation marks in the
                  user name.
254
                                                                                    Group 5000
    When the Call Center calls out to the access point where Embedded RC Gate-M is used,
    the ID tone (*#1#) is sent repeatedly. This SP sets the amount of time to elapse for ID
162
    tone output.
      [0 to 24/1/1 pause count]
      1 pause count = 2 sec.                                                                       2
      Access Point DFU
163 This is the dial-up telephone line number of the access point connected to Embedded RC
    Gate-M. If a number is entered here that number is used. If no number is entered here
    then the pre-set country setting is used.
      This SP code should be set for the customer using Embedded RC Gate-M, depending on
      the line usage (whether line is shared with a fax or not).
164
      [0 to 1/0/1]
      0: Line shared with facsimile
      1: Line not shared with facsimile
      This SP is used with SP5816-164 for users who are using a line shared with a facsimile
      unit.
187 [0 to 1/0/1]
    0: Disabled. Embedded RC Gate-M continues to operate if a fax transmission starts on
    the same line.
      1: Enabled. Fax transmissions have priority. Embedded RC Gate-M will shut down when
      a fax transmission begins.
                                                                                                 255
      2. Appendix: Service Program Mode Tables
Manual Polling
              200 Executes manual polling. Embedded RC Gate periodically polls the @Remote Gateway
                  by HTTPS. This is called "center polling". Use this SP at any time to poll the @Remote
                  supply center.
                      Regist: Status
2                     Displays a number that indicates the status of the @Remote service device.
0 Neither the @Remote device nor Embedded RC Gate device are set.
                              The Embedded RC Gate device is being set. Only Box registration is completed.
                        1
                              In this status the Basil unit cannot answer a polling request.
              201
                              The Embedded RC Gate device is set. In this status the Basil unit cannot answer a
                        2
                              polling request.
                              The @Remote device is being set. In this status the Embedded RC Gate device
                        3
                              cannot be set.
                      Letter Number
              202
                      Allows entry of the number of the request needed for the Embedded RC Gate device.
                      Confirm Execute
              203
                      Executes the inquiry request to the @Remote CTL URL.
256
                                                                                       Group 5000
Confirm Result
Displays a number that indicates the result of the inquiry executed with SP5816 203.
0 Succeeded
         2     Registration in progress                                                               2
         3     Proxy error (proxy enabled)
204
         4     Proxy error (proxy disabled)
6 Communication error
8 Other error
9 Inquiry executing
      Confirm Place
205 Displays the result of the notification sent to the device from the CTL URL in answer to the
    inquiry request. Displayed only when the result is registered at the CTL URL.
      Register Execute
206
      Executes Embedded RC Gate Registration.
                                                                                                    257
      2. Appendix: Service Program Mode Tables
Register Result
0 Succeeded
                        2      Registration in progress
2                       3      Proxy error (proxy enabled)
6 Communication error
8 Other error
9 Registration executing
258
                                                                                     Group 5000
Error Code
      Displays a number that describes the error code that was issued when either SP5816
      204 or SP5816 207 was executed.
                                                                                                  259
      2. Appendix: Service Program Mode Tables
                  This SP sets the IP address for RCG (Remote Communication Gate) for processing calls to
                  the @Remote service center.
                        Uploads the UP and SP mode data (except for counters and the serial number) from
                        NVRAM on the control board to an SD card inserted in Slot 2.
       5824              1. Remove the SD card slot cover on the back of the machine.
                         2. Insert a blank SD card in Slot 2.
                         3. Open this SP and touch [EXECUTE].
                         4. When you see "Completed", remove the SD card from Slot 2.
                        Downloads the content of an SD card in Slot 2 to the NVRAM on the control board.
                          • Remove the SD card slot cover on the back of the machine.
       5825
                          • Insert a blank SD card in Slot 2.
                          • Open this SP and touch [EXECUTE].
                          • When you see "Completed", remove the SD card from Slot 2.
                        This SP allows you to check and reset the IPv4 address for Ethernet and wireless LAN
                        (802.11): aaa.bbb.ccc.ddd
                        This SP allows you to check and reset the IPv4 subnet mask for Ethernet and wireless
                        LAN (802.11): aaa.bbb.ccc.ddd
260
                                                                                Group 5000
    This SP allows you to check and reset the IPv4 default gateway used by the network
    for Ethernet and wireless LAN (802.11): aaa.bbb.ccc.ddd
    This SP code allows you check and change the setting that determines whether the IP
    address is used with DHCP on an Ethernet or wireless (802.11) LAN network.
    [0 to 1 / 1 / 1]                                                                           2
    0: Not used (manual setting)
    1: Used
    This SP allows you to check the IPv4 address that was used when the machine started
    up with DHCP.
    This SP allows you to check the IPv4 subnet mask setting that was used when the
    machine started up with DHCP.
    This SP allows you to check the IPv4 default gateway setting that was used when the
    machine started up with DHCP.
52 ECP (Centro)
    Disables and enables the ECP feature (1284 Mode) for data transfer.
    [0 to 1 / 1 / 1]
    0: Disabled, 1: Enabled
65 Job Spool
                                                                                             261
      2. Appendix: Service Program Mode Tables
                        This SP determines whether the job interrupted at power off is resumed at the next
                        power on. This SP operates only when SP5828065 is set to 1.
                        [0 to 1/1/1]
                        1: Resumes printing spooled jog.
2                       0: Clears spooled job.
69 Spooling (Protocol)
                        This SP 8etermines whether job spooling is enabled or disabled for each pro to col.
                        This is a 8-bit setting.
                        Disables or enables Telnet operation. If this SP is disabled, the Telnet port is closed.
                        [0 to 1/1/1]
                        0: Disable
                        1: Enable
                        This is the IPv6 local address referenced on the Ethernet or wireless LAN (802.11b) in
                        the format:
                        "Link-Local address" + "Prefix Length"
                        The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each.
                        These notations can be abbreviated. See "Note: IPV6 Addresses " below this table.
262
                                                                                                  Group 5000
                 SP codes 147 to 155 are the IPv6 stateless addresses (1 to 5) referenced on the                 2
                 Ethernet or wireless LAN (802.11b) in the format:
                 "Stateless Address" + "Prefix Length"
                 The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each.
                 This SP is the IPv6 manually set address referenced on the Ethernet or wireless LAN
                 (802.11b) in the format:
                 "Manual Set Address" + "Prefix Length"
                 The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each.
                 These notations can be abbreviated. See "Note: IPV6 Addresses" below this table.
                 This SP is the IPv6 gateway address referenced on the Ethernet or wireless LAN
                 (802.11b). The IPv6 address consists of a total 128 bits configured in 8 blocks of 16
                 bits each. These notations can be abbreviated. See "Note: IPV6 Addresses " below this
                 table.
                 Sets the machine to reference the stateless auto setting for Ethernet and wireless LAN
                 operation.
                 [0 to 1 / 1 / 1]
                 0: Disable
                 1: Enable
Ethernet and the Wireless LAN (802.11b) reference the IPV6 "Link-Local address + Prefix Length". The
IPV6 address consists of 128 bits divided into 8 blocks of 16 bits:
aaaa:bbbb:cccc:dddd:eeee:ffff:gggg:hhhh:
The prefix length is inserted at the 17th byte (Prefix Range: 0x0 to 0x80). The initial setting is 0x40(64).
For example, the data:
2001123456789012abcdef012345678940h
                                                                                                               263
      2. Appendix: Service Program Mode Tables
      is expressed:
      2001:1234:5678:9012:abcd:ef01:2345:6789: prefixlen 64
      However, the actual IPV6 address display is abbreviated according to the following rules.
      Rules for Abbreviating IPV6 Addresses
       1. The IPV6 address is expressed in hexadecimal delmited by colons (:) with the following characters:
2          0123456789abcdefABCDEF
       2. A colon is inserted as a delimiter every 4th hexadecimal character.
           fe80:0000:0000:0000:0207:40ff:0000:340e
       3. The notations can be abbreviated by eliminating zeros where the MSB and digits following the
          MSB are zero. The example in "2" above, then, becomes:
           fe80:0:0:0207:40ff:0:340e
       4. Sections where only zeros exist can be abbreviated with double colons (::). This abbreviation can
          be done also where succeeding sections contain only zeros (but this can be done only at one point
          in the address). The example in "2" and "3" above then becomes: fe80::207:40ff:0:340e (only the
          first null sets zero digits are abbreviated as "::")
           -or-
           fe80:0:0:0:207:40ff::340e (only the last null set before "340e" is abbreviated as "::")
                      Displays or does not display the link to Net RICOH on the top page and link page of
                  237 the web system.
                        [0 to 1 / 1 / 1]
                        0: Not display, 1:Display
264
                                                                                                Group 5000
           Displays or does not display the link to Consumable Supplier on the top page and link
       238 page of the web system.
             [0 to 1 / 1 / 1]
             0: Not display, 1:Display
             Displays or does not display the link to URL1 on the top page of the web system.
       241
             [0 to 1 / 1 / 1]
             0: Not display, 1:Display
             HDD                                                                                      CTL
5832         Enter the SP number for the partition to initialize, then press #. When the execution
             ends, turn the machine power off and on.
                                                                                                             265
      2. Appendix: Service Program Mode Tables
                   7 Mail RX Data
2                  8 Mail TX Data
Channel MAX
              6 Sets the maximum range of the bandwidth for the wireless LAN. This bandwidth setting
                varies for different countries.
                  [1 to 14/14/1]
Channel MIN
              7 Sets the minimum range of the bandwidth for operation of the wireless LAN. This bandwidth
                setting varies for different countries.
                  [1 to 14/1/1]
Transmission Speed
266
                                                                                                Group 5000
42 Fragment Thresh
                                                                                                              267
      2. Appendix: Service Program Mode Tables
Setting 1
Bit Groups
                                                              1     Capture related
2                 This is a debugging tool. It sets the
                1 debugging output mode of each Net           2     Certification related
                  File process.
                                                              3     Address book related
                    Bit SW 0011 1111
                                                              4     Machine management related
6 Repository related
Setting 2 Bit
1 Transfer Rate
2 Vendor ID DFU
3 Product ID DFU
268
                                                                                       Group 5000
     Sets the device release number of the BCD (binary coded decimal) display.
     [0000 to 9999/100/1]
     Enter as a decimal number. NCS converts the number to hexadecimal number recognized
     as the BCD.
     This SP standardizes for common use the model name and serial number for USB PnP (Plug
                                                                                                      2
     & Play). It determines whether the driver requires re-installation.
     [0 to 2 / 0 / 4]
     0: Off
     1: Level 1
     2: Level 2
     This SP sets the model name to be used by the USB PnP when "Function Enable (Level 2) is
     set so the USB Serial No. can have a common name (SP5844-5).
     Default: Laser Printer (up to 20 characters allowed).
     This SP sets the serial number to be used by the USB PnP when "Function Enable (Level 2) is
     set so the USB Serial No. can have a common name (SP5844-5).
     Default: None (up to 12 characters allowed for entry).
       • Make sure that this entry is the same as the serial number in use.
       • At initialization the serial number generated from the model name is used, not the
         setting of this SP code.
       • At times other than initialization, the value set for this SP code is used.
                                                                                                    269
      2. Appendix: Service Program Mode Tables
                  This SP determines whether an alert message appears on the control panel when a a USB
                  device (unsupported device) that cannot use an A-connector is connected.
                  [0 to 1/1/1]
                  0: Function enable
                  1: Function disable
2                   • An unsupported device is a device that cannot use the functions of the USB device. For
                      example, a USB mouse cannot be used even if it connected.
                    • If the PictBridge option is not mounted, even if a digital camera is connected it cannot
                      be used because it is an unsupported device.
                  Specifies the IP address assigned to the computer designated to function as the secondary
                  delivery server of Scan Router. This SP allows only the setting of the IP address without
                  reference to the DNS setting.
                  Allows changing the model of the delivery server registered by the I/O device.
                  0: Unknown
                  1: SG1 Provided
                  2: SG1 Package
                  3: SG2 Provided
                  4: SG2 Package
270
                                                                                         Group 5000
     Changes the capability of the registered that the I/O device registered.
     [0 to 255 / 0 / 1]
     (7) [0000 0000] (1)
11 These settings are for future use. They will let you increase the number of registered devices
   (in addition to those registered for SP5845-10).
     There are eight bits (Bit 0 to Bit 7). All are unused at this time.
                                                                                                      271
      2. Appendix: Service Program Mode Tables
                  UCS (User Control Service) is the software that manages user codes and the address books
                  for scan-to-email and scan-to-folder.
                  Displays the unique device ID in use by the delivery server directory. The value is only
                  displayed and cannot be changed.
                  This ID is created from the NIC MAC or IEEE 1394 EUI.
              1 The ID is displayed as either 6-byle or 8-byte binary.
                  6-byte
                  %02X.%02X.%02X.%02X.%02X.%02X
                  8-byte
                  %02X.%02X.%02X.%02X.%02X.%02X.%02X.%02X
              2 Clears the unique ID of the device used as the name in the file transfer directory. Execute this
                SP if the connection of the device to the delivery server is unstable. After clearing the ID, the
                ID will be established again automatically by cycling the machine off and on.
Maximum Entries
                  If a value smaller than the present value is set, the UCS managed data is cleared, and the
                  data (excluding user code information) is displayed.
272
                                                                                           Group 5000
   Sets the interval for retry attempts when the delivery server fails to acquire the delivery
 6 server address book.
     [0 to 255/0/1 sec.]
     0: No retries
 8 Lets you set the maximum number of account entries and information about the users of the
   delivery server controlled by UCS.
     [2000 to 20000/2000/1]
10 Sets the length of the time-out for the search of the LDAP server.
[1 to 255/60/1]
   WSD (Web Services on Devices) is the Microsoft standard for connectivity to web-service
20 enabled devices.
     [50 to 250/250/1]
     Default: 250
   This SP determines whether the user login information (Login User name and Password) or
   address (destination setting in the address book for Scan-to-SMB) is used to permit folder
21 access. The machine must be cycled off/on for this setting to take effect if it is changed.
     [0 to 1 / 0 / 1]
     0: Uses operator login information (initial value of main machine)
     1: Uses address authorization information
                                                                                                        273
      2. Appendix: Service Program Mode Tables
                  This SP moves the address book data from an SD card to the HDD. You must turn the
                  machine power off and on after executing this SP.
                    1. Turn the machine off.
                    2. Install the HDD.
2                   3. Insert the SD card with the address book data in SD card Slot C3.
                    4. Turn the machine on.
                    5. Do SP5846-40.
            40      6. Turn the machine off.
                    7. Remove the SD card from SD card Slot C3.
                    8. Turn the machine on.
                  Notes:
                    • Executing this SP overwrites any address book data already on the HDD with the data
                      from the SD card.
                    • We recommend that you back up all directory information to an SD card with
                      SP5846-51 before you execute this SP.
                    • After the address book data is copied to HDD, all the address book data is deleted
                      from the source SD card. If the operation fails, the data is not erased from the SD card.
                  This SP must be executed immediately after installation of an HDD unit in a basic machine
                  that previously had no HDD. The first time the machine is powered on with the new HDD
                  installed, the system automatically takes the address book from the NVRAM and writes it to
                  the new HDD. However, the new address book on the HDD can be accessed only by the
                  system administrator at this stage. Executing this SP by the service technician immediately
                  after power on grants full address book access to all users.
                  Procedure
            41
                    1. Turn the machine off.
                    2. Install the new HDD.
                    3. Turn the machine on.
                    4. The address book and its initial data are created on the HDD automatically. However,
                       at this point the address book can be accessed by only the system administrator or key
                       operator.
                    5. Enter the SP mode and do SP5846-41. After this SP executes successfully, any user
                       can access the address book.
274
                                                                                         Group 5000
     This SP displays the media where the address book currently in use is stored.
     [0 to 30 / 0 /1]
   0: Unconfirmed
43 1: SD Slot 1
     2: SD Slot 2
                                                                                                        2
     4: USB Flash ROM
     20: HDD
     30: Nothing
                                                                                                      275
      2. Appendix: Service Program Mode Tables
               Deletes the address book uploaded from the SD card in the slot. Deletes only the files
            53 uploaded for that machine. This feature does not work if the card is write-protected.
                  Note: After you do this SP, go out of the SP mode, turn the power off. Do not remove the SD
                  card until the Power LED stops flashing.
2                 Search Option
This SP uses bit switches to set up the fuzzy search options for the UCS local address book.
Bit Meaning
60 2 Japan Only
Complexity Option 1
                  Use this SP to set the conditions for password entry to access the local address book.
                  Specifically, this SP limits the password entry to upper case and sets the length of the
                  password.
            62 [0 to 32/0/1]
                  Note:
                  This SP does not normally require adjustment.
                  This SP is enabled only after the system administrator has set up a group password policy to
                  control access to the address book.
276
                                                                                           Group 5000
Complexity Option 2
     Use this SP to set the conditions for password entry to access the local address book.
     Specifically, this SP limits the password entry to lower case and defines the length of the
     password.
63 [0 to 32/0/1]
     Note:                                                                                                2
     This SP does not normally require adjustment.
     This SP is enabled only after the system administrator has set up a group password policy to
     control access to the address book.
Complexity Option 3
     Use this SP to set the conditions for password entry to access the local address book.
     Specifically, this SP limits the password entry to numbers and defines the length of the
     password.
64 [0 to 32/0/1]
     Note:
     This SP does not normally require adjustment.
     This SP is enabled only after the system administrator has set up a group password policy to
     control access to the address book.
Complexity Option 4
     Use this SP to set the conditions for password entry to access the local address book.
     Specifically, this SP limits the password entry to symbols and defines the length of the
     password.
65 [0 to 32/0/1]
     Note:
     This SP does not normally require adjustment.
     This SP is enabled only after the system administrator has set up a group password policy to
     control access to the address book.
91 Sets the FTP port to get the delivery server address book that is used in the individual
   authorization mode.
     [0 to 65535/3671/1]
                                                                                                        277
      2. Appendix: Service Program Mode Tables
                   Encryption Stat
            94
                   Shows the status of the encryption function of the address book on the LDAP server.
2                   These SP's change the default settings of image data sent externally by the Net File page
                    reference function. [0 to 2/1]
       5847         Note:
                      • “NetFile” refers to jobs to be printed from the document server with a PC and the
                        DeskTopBinder software.
                      • This SP is available only after the File Format Converter (B609) has been installed.
              21 Sets the default value for the quality of JPEG images sent as NetFile pages. This function is
                 available only with the MLB (Media Link Board) option installed.
                    [5 to 95/50/1]
       5848        5847 2 sets the 4-bit switch assignment for the access control setting. Setting of 5848 1 has
                   no effect on access and delivery from Scan Router. 5847 100 sets the maximum size of
                   images that can be downloaded. The default is equal to 1 gigabyte.
278
                                                                                         Group 5000
  9 Acc. Ctrl.: Job Control (Lower 4 Bits)                         Switches access control on and
                                                                   off.
 11 Acc. Ctrl: Device Management (Lower 4 Bits)                    0000: OFF, 0001: ON
 21 Acc. Ctrl: Delivery (Lower 4 Bits)                                                                  2
 22 Acc. Ctrl: User Administration (Lower 4 Bits)
                                                                                                      279
      2. Appendix: Service Program Mode Tables
                  Setting: Start Time DFU                             Note: These SP's are for display only; they
          215                                                         cannot be changed.
                  [0 to 0xFFFFFFFF/0/1]
                  [0 to 2/0/1]
          217 0: Transmission off
                  1: Transmission 1 by 1
                  2: Periodic transmission
                    Display
                1 Displays the installation date. The installation date is set automatically after test copies are
                  done at the installation site.
280
                                                                                                Group 5000
Switch to Print
            Determines whether the installation date or total count is printed on the total counter
            printout.
       2
            [0 to 1/0/1]
            0: Off. No Print
            1: On. Print                                                                                       2
            Total Counter
       3
            Displays the total count starting from the installation date (SP5849-1).
           Sets the operation mode for the Bluetooth Unit. Press either key.
5851
           [0 to 1/0/1]
           [0:Public] [1: Private]
             Push [Execute] to download the fixed stamp data from the machine ROM onto the hard
             disk so that these stamps can be used by the system. The customer will not be able to use
             these stamps (“Confidential”, “Secret”, etc.) until this SP has been executed.
             Note:
               • This SP must always be executed after the HDD has been reformatted or replaced.
               • Always switch the machine off and on after executing this SP.
              When set to “1” allows reception of firmware data via the local port (IEEE 1284) during
              a remote ROM update. This setting is reset to zero after the machine is cycled off and
              on.
              [0 to 1 / 0 / 1]
              0: Not allowed
              1: Allowed
                                                                                                             281
      2. Appendix: Service Program Mode Tables
                      Switches on the debug log feature. The debug log cannot be captured until this feature
                      is switched on.
                  1
                      [0 to 1/0/1]
                      0: OFF
2                     1: ON
                      Selects the destination where the debugging information generated by the event
                      selected by SP5858 will be s to red if an error is generated
                  2
                      [2 to 3 /2/1]
                      2: HDD
                      3: SD Card
                      Save to HDD
                  5
                      Specifies the decimal key number of the log to be written to the hard disk.
                      Save to SD Card
                  6
                      Specifies the decimal key number of the log to be written to the SD Card.
                    Takes the most recent 4 MB of the log written to the hard disk and copies them to the SD
                  9 Card. A unique file name is generated to avoid overwriting existing file names on the SD
                    Card. Up to 4MB can be copied to an SD Card. 4 MB segments can be copied one by
                    one to each SD Card.
                   Takes the log of the specified key from the log on the hard disk and copies it to the SD
                10 Card. A unique file name is generated to avoid overwriting existing file names on the SD
                   Card. Up to 4 MB can be copied to an SD Card. 4 MB segments can be copied one by
                   one to each SD Card. This SP does not execute if there is no log on the HDD with no key
                   specified.
282
                                                                                                Group 5000
              Erases all debug logs on the SD Card. If the card contains only debugging files
           12 generated by an event specified by SP5858, the files are erased when SP5857-10 or
              -11 is executed.
                to enable this SP, the machine must be cycled off and on.
                Make SD Debug
           17
                This SP creates a 4 MB file to store a log on an SD card.
[0 to 1/0/1]
[0 to 1/0/1]
            Any SC Error
       3
            0:OFF 1:ON
                                                                                                              283
      2. Appendix: Service Program Mode Tables
[0 to 1/0/1]
1 to 10 Key 1 to Key 10
                  [1 to 168/72/1]
            20
                  Sets the amount of time to wait before saving a mail that breaks up during reception. The
                  received mail is discarded if the remaining portion of the mail is not received during this
                  prescribed time.
                  0: No
                  1: Yes
                  Determines whether the FROM item of the mail header is switched to the validated account
                  after the SMTP server is validated.
            22
                  [0 to 1/0/1]
                  0: No. “From” item not switched.
                  1: Yes. “From” item switched.
284
                                                                                                 Group 5000
           Occasionally, all SMTP certifications may fail with SP5860-6 set to "2" to enable
           encryption during SMTP certification for the SMTP server. This can occur if the SMTP server
           does not meet RFC standards. In such cases you can use this SP to set the SMTP certification
           method directly. However, this SP can be used only after SP5860-3 has been set to "1"
   25
           (On).
           Bit0: LOGIN
                                                                                                                2
           Bit1: PLAIN
           Bit2: CRAM_MD5
           Bit3: DIGEST_MD5
           Bit4 to Bit 7: Not Used
           This SP determines the standard type of header for e-mails sent with S/MIME.
           [0 to 1 / 0 / 1]
   26
           0: Microsoft Outlook Express
           1: Internet Draft
           2: RFC
Report Validity
           0: Enable
           1: Disable
           This SP adds the current date to the date field of an email alert that informs the operator that
           an error has occurred.
       5
           [0 to 1/0/1]
           0: Date not added
           1: Date added
                                                                                                              285
      2. Appendix: Service Program Mode Tables
              1 Writing
                                     Note: These SP's are for future use and currently are not used.
2             3 Initialize
1 Reboot Setting
2 Reboot Type
286
                                                                                       Group 5000
       2 HDD Encryption
                                                                                                      2
          This SP enables the HDD Encryption option.
          Note:
             • Before execution the SD card must be in SD Card Slot 1 (option slot).
             • The SD card can be removed after execution.
                                                                                                    287
      2. Appendix: Service Program Mode Tables
50 DocSvr Format
2 51 DocSvr Trans
                   Determines whether the scanned documents with the WIM are encrypted when they are
                   transmitted by an e-mail.
                   [0 to 1 / 0 / 1]
                   0: Not encrypted, 1:Encryption
                   This SP determines how Web Image Monitor memory leaks are handled. A "1" setting
                   enables the function.
288
                                                                                                Group 5000
          This SP sets the length of time for session timeout. The default is 30 min. The time can be
          reduced to shorten the time between memory leak detections.
          [1 to 255 / 30 / 1 min.]
           After you touch [EXECUTE] this SP sends a text file to an SD card inserted in SD card Slot           2
           2. The file is stored in a folder created in the root directory of the SD card called
           SD_COUNTER. The file is saved as a text file (*.txt) prefixed with the number of the
           machine.
             • Insert the SD card in SD card Slot 1 (lower slot).
             • Select SP5887 then touch [EXECUTE].
             • Touch [EXECUTE] in the message when you are prompted.
1 to 6 SDK1 to SDK-6
                                                                                                              289
      2. Appendix: Service Program Mode Tables
                 [0 to 2/0/1]
                 0: Standard
                 1: Extension A
                 2: Extension B
                    Selects the brand name and the production name for Windows Plug & Play. This
                    information is stored in the NVRAM. If the NVRAM is defective, these names should be
       5907
                    registered again.
                      • After selecting, press the “Original Type” key and “#” key at the same time.
                      • When the setting is completed, the beeper sounds five times.
                      Sets the length of time to elapse before allowing another application to take control of
                      the display when the application currently controlling the display is not operating
                      because a key has not been pressed.
                      [3 to 30/3/1 s]
                  Tray 1 (tandem tray) and the LCT do not have automatic paper size detection. Use these SP
                  codes to set the paper size for Tray 1 and the optional LCT when it is installed.
                  The following paper sizes can be set. If the A3 DLT kit is not installed, you can only use
                  settings 0 and 1
             1
                  [0 to 1/0/1]
                  0: A4
                  1: 8.5x11
290
                                                                                                    Group 5000
The 1st Tray accepts the paper sizes below after the A3 Kit has been installed.
0: A4 5: 11x17
4:A4 SEF
Sets the custom paper size for the A3/DLT option installed in Tray 1.
5965 Dehum-Heat on
             Sets the anti-condensation heaters to remain on at all times. Normally, the heaters switch
             on only after the machine has been switched off.
             [0 to1/0/1] 0:OFF/1:ON
            Disables and enables the document server. This is a security measure that prevents image
            data from being left in the temporary file sector of the HDD. After changing this setting,
            switch the main switch off and on to enable the new setting.
            [0 to 1/0/1] 0: Enable 1: Disable
               Selects which version of the Scan Router application program, “Light” or “Full
               (Professional)”, is installed.
               [0 to 1 / 0 / 1 /step]
               0: Light version
               1: Full version
 SP5977
 RTB 76: When creating saddle-stitched booklets using custom size paper in a print job run on the
 Fiery controller, set SP5977-001 to “1”.
                                                                                                                 291
      2. Appendix: Service Program Mode Tables
                    The NIC and USB support features are built into the CTL controller. Use this SP to enable
                    and disable these features. In order to use the NIC and USB functions built into the
                    controller board, these SP's must be set to "1".
                    [0 to 2/0/1]
2                   0: Disable 1: Enable 2: Enable for @Remote
3 User Program
4 Logging Data
5 Diagnostic Report
                6 Non-Default                            Prints all of the system parameter lists for the item
                                                         selected.
                7 NIB Summary
                                                         Input the number for the item that you want to print,
                8 Capture Log                            and then press [1]: “Execute” on the touch panel.
22 Scanner SP
24 SDK/J Summary
292
                                                                                                Group 6000
Group 6000
6006      ADF Reg Adj                                                                    D0704/D075
          Adjusts the roller timing at the skew correction sensor/entrance roller. A higher setting
          causes more buckling.
These settings adjust the erase margin for the trailing edges for the rear.
This SP is used to eliminate shadows that may appear at the trailing edge of copies.
2 ADF Group 2
3 ADF Group 3
                                                                               Reading
                              Description
                                                                         0                  1
                                                                                                             293
      2. Appendix: Service Program Mode Tables
                   Turns on the selected ARDF motor (forward or reverse) or solenoid. You will hear a motor
                   running, or you will a solenoid click. This confirms that the motor or solenoid is operating
                   correctly.
294
                                                                                              Group 6000
1 Simplex [0 to 1/0/1]
2 Duplex
          ADF Original Size Detection Priority. Allows selection of alternate settings for automatic
          original size detection.
[0 to 255/0/1]
[-1 to 1/0/0.1%]
                                                                                                           295
      2. Appendix: Service Program Mode Tables
                   If the original is small (B6, A5, HLT), the delay sensor detects the leading edge of the sheet
                   and delays the original at the entrance roller for the prescribed number of pulses to buckle
                   the leading edge and correct skew.
                   [0 to 1/1]
                   0: Delay skew correction only for small originals
2                  1: Delay skew correction for all originals, regardless of size. (May reduce the scanning
                   speed of the ADF)
                   This SP corrects the stapling position of the booklet stapler when paper is staple and folded
                   by the Booklet Finisher (D513)..
2 B4 SEF
3 A4 SEF
4 B5 SEF
5 12x18
6 13x19
7 DLT SEF
8 LG SEF
9 LT SEF
11 Other
                   This SP corrects the folding position when paper is stapled and folded by the Booklet
                   Finisher (D513)
296
                                                                                              Group 6000
2 B4 SEF
3 A4 SEF
4 B5 SEF
5 12x18
       6 13x19                                                                                               2
       7 DLT SEF
8 LG SEF
9 LT SEF
11 Other
         This SP adjusts the distance between the jogger fences and the sides of the stack on the
         finisher stapling tray in the Booklet Finisher. The adjustment is done perpendicular to the
         direction of paper feed.
4 B5 SEF
5 12x18
6 13x19
7 DLT SEF
8 LG SEF
9 LT SEF
11 Other
                                                                                                           297
      2. Appendix: Service Program Mode Tables
                   This SP sets the number of times the folding rollers are driven forward and reverse to
                   sharpen the crease of a folded booklet before it exits the folding unit. When set at the
                   default (0):
                     • The folding blade pushes the center of the stack into the nip of the folding roller.
                     • The folding rollers rotated ccw to crease the booklet, reverse cw, then rotate ccw
                       again crease the booklet fold twice before feeding to the folding unit exit rollers.
2
                   [-1 to 9/0/ step]
2 B4 SEF
3 A4 SEF
4 B5 SEF
5 12x18
6 13x19
7 DLT SEF
8 LG SEF
9 LT SEF
11 Other
2 B4 SEF
3 A4 SEF
4 A4 LEF
5 B5 SEF
6 B5 LEF
298
                                                                                           Group 6000
7 DLT SEF
8 LG SEF
9 LT SEF
10 LT LEF
   11 8-Kai SEF                                                                                           2
   12 16-Kai SEF
13 16-Kai LEF
14 Other
2 3-Hole NA
3 4-Hole EU
4 4-Hole Scandinavia
5 2-Hole Scandinavia
This SP adjusts the punch position (front-to-back) in the main scan direction.
2 3-Hole NA
3 4-Hole EU
4 4-Hole Scandinavia
5 2-Hole NA
                                                                                                        299
      2. Appendix: Service Program Mode Tables
2 B4 SEF
3 A4 SEF
4 A4 LEF
               5 B5 SEF
2              6 B5 LEF
7 DLT SEF
8 LG SEF
9 LT SEF
10 LT LEF
11 8-Kai SEF
12 16-Kai SEF
13 16-Kai LEF
14 Other
                   This SP corrects the distance between the output jogger fences and the sides of the stack
                   when the output jogger unit attached to the side of the machine jogs sheets as they exit the
                   finisher.
2 B4 SEF
4 A4 LEF
5 A5 SEF
6 A5 LEF
8 B5 LEF
300
                                                                                             Group 6000
10 LG SEF
13 HLT SEF
   14 HLT LEF                                                                                               2
6213     Pre Stack Adjustment
         This SP sets the number of sheets sent to the pre-stack tray. With this SP set to the
         default:Normally with standard paper sizes 5 sheets are sent to the pre-stack tray. When
         the 6th sheet feeds, the 6th sheet and 5 sheets from the pre-stack tray are sent to the
         stapling tray together.
         Note:
           • You may need to adjust this setting or switch it off when feeding thick or slick paper.
           • In the settings below "mai" means "sheets".
2 B4 SEF
4 A4 LEF
5 B5 SEF
6 B5 LEF
8 LG SEF
10 LT LEF
13 16-Kai LEF
14 Other
                                                                                                          301
      2. Appendix: Service Program Mode Tables
2 B4 SEF
               3 A4 SEF
2              4 A4 LEF
5 B5 SEF
6 B5 LEF
7 DLT SEF
8 LG SEF
9 LT SEF
10 LT LEF
11 8-Kai SEF
12 16-Kai SEF
13 16-Kai LEF
15 Other
                   Touch [1:+1 Time] to have the jogger fences press against the sides of the stack on the
                   staple tray one more time to align the stack for corner stapling.
                   [0:Default] [1:+1 Time]
                   [0 to 6/0/1]
                   0:Yes, 1:No, 2:-10, 3:-5, 4:+5, 5:+10
[0 to 1/0/1]
302
                                    Group 6000
5 Stack JG HP Sensor
12 Punch Switch
                                                 303
      2. Appendix: Service Program Mode Tables
30 Self-Limit Sensor
35 Stack JG HP Sensor
304
                                          Group 6000
70 Punch Type 1
71 Punch Type 2
74 Reserved
[0 to 1/0/1]
1 Entrance Motor
2 Registration Motor
                                                       305
      2. Appendix: Service Program Mode Tables
5 Pre-stack Motor
                 6 Shift JG Motor
2                7 Stapler JG Motor
27 Shutter Solenoid
306
                                                                   Group 6000
30 Stack JG Motor
32 Reserved
37 Bklet Stplr Mt
41 Shift Motor
                                                                                307
      2. Appendix: Service Program Mode Tables
2 A5 SEF
3 A5 LEF
               4 B5 LEF
2              5 LT LEF
6 HLT SEF
7 HLT LEF
8 Other
                   [0 to 2/0/1]
                   0: Default
                   1: Thin Paper
                   2: Thick Paper
2 Entrance JG HP Sensor
4 Registration Sensor
308
                                                               Group 6000
       16 Direct-Send JG HP Sensor                                            2
       17 FM6 Pawl HP Sensor
7 Entrance JG Motor
                                                                            309
      2. Appendix: Service Program Mode Tables
20 Crease Motor
21 Bypass JG Solenoid
22 Exit JG Solenoid
25 Reverse JG Solenoid
1 Free Run 1
2 Free Run 2
                    Free run for durability testing. All motors and solenoids operate to simulate full staple
                    mode run for durability testing.
3 Free Run 3
4 Free Run 4
                    Shift free run. A4 LEF at 90 ppm with simulated output jogging with the shift jogger unit
                    mounted on the side of the finisher.
310
                                                            Group 6000
2 B4 SEF
3 A4 SEF
       4 DLT SEF                                                           2
       5 LG SEF
6 LT SEF
7 12x18
8 8-Kai
9 B5T
19 Other
2 B4 SEF
3 A4 SEF
4 DLT SEF
5 LG SEF
6 LT SEF
7 12x18
8 8-Kai
9 B5T
19 Other
                                                                         311
      2. Appendix: Service Program Mode Tables
                   [0 to 1/0/1]
                   0: Buckle Control ON
                   1: Buckle Control OFF
7 Output Sensor
8 Entrance Sensor
9 Exit Sensor
312
                                                           Group 6000
                                                                        313
      2. Appendix: Service Program Mode Tables
2 LT LEF
2 LT LEF
2 LT LEF
2 LT LEF
2 LT LEF
2 LT LEF
314
                                                            Group 6000
2 Transport Sensor
3 Exit Sensor
6 Path JG HP Sensor
9 Punch HP Sensor
14 Full Sensor
21 Stack HP Sensor
                                                                         315
      2. Appendix: Service Program Mode Tables
33 Shutter HP Sensor
43 Binder HP Sensor
316
                                               Group 6000
2 Transport Motor
3 Exit Motor
4 Path JG Motor
15 De-curler Motor
16 Shutter Motor
21 Clamp Motor
23 Roller Motor
                                                            317
      2. Appendix: Service Program Mode Tables
5 Transport Sensor
14 LE Stopper HP Sensor
26 Down Button
318
                                                              Group 6000
27 Jam Button
28 Top Door SW
29 Front Door SW
2 Entrance Motor
5 Transport Motor
6 Shift JG Motor
8 Shift Motor
13 LE Stopper Motor
17 Fan Motor
21 Error LED
                                                                           319
      2. Appendix: Service Program Mode Tables
2 B4 SEF
3 A4 SEF
                 4 A4 LEF
2                5 A5 SEF
6 A5 LEF
7 B5 SEF
8 B5 LEF
9 DLT SEF
10 LG SEF
11 LT SEF
12 LT LEF
13 HLT SEF
14 HLT LEF
15 Other
2 B4 SEF
3 A4 SEF
4 A4 LEF
5 A5 SEF
6 A5 LEF
7 B5 SEF
8 B5 LEF
9 DLT SEF
320
                                                                             Group 6000
10 LG SEF
11 LT SEF
12 LT LEF
13 HLT SEF
       14 HLT LEF                                                                           2
       15 Other
2 B4 SEF
9 DLT SEF
10 LG SEF
15 Other
2 Stopper Sensor
3 Exit Sensor
4 Booklet Sensor 1
5 Booklet Sensor 2
6 Booklet Sensor 3
                                                                                          321
      2. Appendix: Service Program Mode Tables
             13 Door Switch
2
       6651        SHINJIKO Output Check                   Trimmer Unit TR5040 (D520)
2 Exit Motor
6 Tray Motor
1 A3 SEF
2 B4 SEF
3 A4 SEF
4 B5 SEF
                5 12x18
                                                              [ -1 to 1 / 0 / 0.2 mm]
                6 13x19
7 DLT
8 LG
9 LT SEF
10 Other
322
                                                                          Group 6000
1 A3 SEF
2 B4 SEF
3 A4 SEF
4 B5 SEF
        5 12x18                                                                          2
                                                [ -1 to 1 / 0 / 0.2 mm]
        6 13x19
7 DLT
8 LG
9 LT SEF
10 Other
1 A3 SEF
2 B4 SEF
3 A4 SEF
4 A4 LEF
5 B5 SEF
6 B5 LEF
           7 DLT
                                                [ -1 to 1 / 0 / 0.5 mm]
           8 LG
9 LT SEF
10 LT LEF
11 8kai SEF
12 16kai SEF
13 16kai LEF
14 Other
                                                                                       323
      2. Appendix: Service Program Mode Tables
1 2-Hole EU/JPN
2 3-Hole NA
5 2-Hole NA
1 2-Hole EU/JPN
2 3-Hole NA
4 4-Hole Scandinavia
5 2-Hole NA
1 A3 SEF
2 B4 SEF
3 A4 SEF
4 B5 SEF
                     5 12x18
                                                           [ -0.5 to 0.5 / 0 / 0.1 mm]
                     6 13x19
7 DLT
8 LG
9 LT SEF
10 Other
324
                                                                   Group 6000
1 A3 SEF
2 B4 SEF
3 A4 SEF
4 B5 SEF
        5 12x18                                                                   2
                                         [ -2 to 2 / 0 / 0.2 mm]
        6 13x19
7 DLT
8 LG
9 LT SEF
10 Other
1 A3 SEF
2 B4 SEF
3 A4 SEF
4 A4 LEF
5 B5 SEF
6 B5 LEF
        7 DLT
                                         [ -1 to 1 / 0 / 0.5 mm]
        8 LG
9 LT SEF
10 LT LEF
11 8kai SEF
12 16kai SEF
13 16kai LEF
14 Other
                                                                                325
      2. Appendix: Service Program Mode Tables
1 A3 SEF
2 B4 SEF
                     3 A4 SEF
2                    4 A4 LEF
5 A5 SEF
6 A5 LEF
7 B5 SEF
9 DLT
10 LG
11 LT SEF
12 LT LEF
13 HLT SEF
14 HLT LEF
15 Other
326
                                                                              Group 6000
1 A3 SEF
2 B4 SEF
3 A4 SEF
4 A4 LEF
        5 B5 SEF                                                                             2
        6 B5 LEF
        7 DLT
                                                [ -2.5 to 2.5 / 0 / 0.5 mm]
        8 LG
9 LT SEF
10 LT LEF
11 8kai SEF
12 16kai SEF
13 16kai LEF
14 Other
1 A4 LEF
2 A5 SEF
3 A5 LEF
        4 B5 LEF
                                                [ -1 to 1 / 0 / 0.5 mm]
        5 LT LEF
6 HLT SEF
7 HLT LEF
8 Other
                                                                                           327
      2. Appendix: Service Program Mode Tables
1 A3 SEF
2 B4 SEF
3 A4 SEF
                     4 A4 LEF
2                    5 A5 SEF
6 A5 LEF
7 B5 SEF
9 DLT
10 LG
11 LT SEF
12 LT LEF
13 HLT SEF
14 HLT LEF
15 Other
328
                                                                     Group 6000
1 A3 SEF
2 B4 SEF
3 A4 SEF
4 A4 LEF
        5 A5 SEF                                                                    2
        6 A5 LEF
7 B5 SEF
9 DLT
10 LG
11 LT SEF
12 LT LEF
13 HLT SEF
14 HLT LEF
15 Other
1 A3 SEF
2 B4 SEF
10 LG
15 Other
                                                                                  329
      2. Appendix: Service Program Mode Tables
                                      [ 0 to 3 / 0 / 1]
                                      0:100%
                1 -                   1:75%
                                      2:50%
                                      3:25%
2
       6752               FM2 Equal 1/2:FineAdjFld(D521)
101 A3 SEF
102 B4 SEF
103 A4 SEF
                  105 LG SEF
                                                           [ -4 to 4 / 0 / 0.2 mm]
                  106 LT SEF
107 12x18
108 8kai
109 B5 SEF
110 13x19
111 Other
330
                                                                      Group 6000
101 B4 SEF
102 A4 SEF
       104 LT SEF                                                                    2
       107 B5 SEF
108 Other
101 B4 SEF
102 A4 SEF
104 LT SEF
107 B5 SEF
108 Other
                                                                                   331
      2. Appendix: Service Program Mode Tables
101 A3 SEF
102 B4 SEF
                  103 A4 SEF
2                 104 DLT SEF
106 LT SEF
107 12x18
108 8kai
109 B5 SEF
110 Other
101 A3 SEF
102 B4 SEF
103 A4 SEF
106 LT SEF
107 12x18
108 8kai
109 B5 SEF
110 Other
[0 to 1 /0/1]
332
                                                                                             Group 6000
[0 to 250/0/1]
           [1 to 3/3/1]
                                                                                                             2
           This SP code enables punch operation in Z-fold mode. Normally punch operation is
           disabled in Z-fold mode, but this feature can be enabled by the service technician. The
           machine calculates one sheet of paper as three sheets of plain paper by default.
           [1 to 3 / 3 / 1]
           1: 1 sheet
           2: 2 sheets
           3: 3 sheets
           Selects the count type for binding the thick paper. The machine calculates one sheet of
           thick paper as three sheets of plain paper by default.
           [1 to 3 / 3 /1 ]
           1: 1 sheet
           2: 2 sheets
           3: 3 sheets
           More than the standard number of corner staples can be loaded. This SP recognizes the
           maximum number of staples (This Setting + Standard Number).
             • If the number of the maximum for staples is increased, and the mechanical warranty
               of the unit can be guaranteed, then the setting can take effect without changing the
               controller software.
             • However, assurance that mechanical performance can be guaranteed is required
               before changing the setting to increase the staple load for more than the maximum in
               the feed/exit specifications. Raising this setting without quality assurance could
               damage the machine.
           0 to 50 (Initial: 0)
       1
           [0 to 50 / 0 /1]
                                                                                                           333
      2. Appendix: Service Program Mode Tables
                    0 to 50 (Initial: 0)
                2
                    [0 to 50 / 0 /1]
                     Permission for punching thick (tab) paper is forbidden and it is up to the service
2                    technician to pass this on to the customer.
                     [0 or 1/ 0 / -]
                     0: Simultaneous use forbidden
                     1: Simultaneous use allowed
                     This SP setting determines whether the bottom plate lift motor of the of the ADF switches
                     on when the original is set in the ADF original tray, or when the [Start] key is pressed.
                     The ADF bottom plate lift motor raises the bottom plate that pushes up the original tray
                     and raises it to the optimum feed position.
                     [0 to 1 /0/1]
                     0: At Original Set
                     1: At Start
334
                                                                 Group 7000
Group 7000
7001      Engine Drive Distance Counter
[0 to 99 999 999/0/1 m]
1 At Power On
                                                                              335
      2. Appendix: Service Program Mode Tables
336
                                                 Group 7000
                                                              337
      2. Appendix: Service Program Mode Tables
338
                                                   Group 7000
97 Over Skew
98 Over Shift
 99 Double-Feed                                                   2
101 Entrance: Late Error (D512/D513)
                                                                339
      2. Appendix: Service Program Mode Tables
340
                                                    Group 7000
1 At Power On
                                                                 341
      2. Appendix: Service Program Mode Tables
3 Separation Sn Late
5 A4 LEF
6 A5 LEF
14 B5 LEF
38 LT LEF
44 HLT LEF
132 A3 SEF
133 A4 SEF
134 A5 SEF
141 B4 SEF
342
                                                                                            Group 7000
142 B5 SEF
164 LG SEF
166 LT SEF
1 Latest
2 Latest 1
         3 Latest 2
                                   Displays the following items for the last 10 copy paper jams:
         4 Latest 3
                                   1) Jam code
         5 Latest 4                2) Paper size
9 Latest 8
10 Latest 9
                                                                                                         343
      2. Appendix: Service Program Mode Tables
1 Original Latest
2 Latest 1
                 3 Latest 2
                                                 Displays the following items for the Latest 10 original jams:
                 4 Latest 3
                                                 1) Jam code
2                5 Latest 4                      2) Paper size
9 Latest 8
10 Latest 9
344
                                                    Group 7000
                                                                 345
      2. Appendix: Service Program Mode Tables
346
                                                                                             Group 7000
2 DF Japan Only
1 Normal
Push [Execute] to clear the parts replacement alarm counter for the main machine.
2 DF
                                                                                                          347
      2. Appendix: Service Program Mode Tables
Push [Execute] to clear the parts replacement alarm counter for the ADF.
7621 PM Counter
7622 Reset
1 #K_Development Unit
2 K_Developer
3 K_Dev Filter
4 #C_Development Unit
5 C_Developer
6 C_Dev Filter
7 #M_Development Unit
8 M_Developer
9 M_Dev Filter
10 #Y_Development Unit
11 Y_Developer
12 Y_Dev Filter
14 K_Cleaning Blade
15 K_Lubricant Brush
16 K_Lubricant Bar
17 K_Lubricant Blade
18 K_Joint
19 K_Gears
348
                           Group 7000
21 C_Cleaning Blade
22 C_Lubricant Brush
23 C_Lubricant Bar
24 C_Lubricant Blade
25 C_Joint                                2
26 C_Gears
28 M_Cleaning Blade
29 M_Lubricant Brush
30 M_Lubricant Bar
31 M_Lubricant Blade
32 M_Joint
33 M_Gears
35 Y_Cleaning Blade
36 Y_Lubricant Brush
37 Y_Lubricant Bar
38 Y_Lubricant Blade
39 Y_Joint
40 Y_Gears
41 #K_Charge Unit
42 #C_Charge Unit
43 #M_Charge Unit
44 #Y_Charge Unit
45 #K_Drum Unit
46 K_Drum
                                        349
      2. Appendix: Service Program Mode Tables
47 #C_Drum Unit
48 C_Drum
49 #M_Drum Unit
                50 M_Drum
2               51 #Y_Drum Unit
52 Y_Drum
54 ITB
63 Separation PP
64 PTR
65 #Fusing Unit
66 Fusing Belt
67 Hot Roller
68 Pressure Roller
71 Cleaning Web
350
                                   Group 7000
80 Ozone Filter 1
81 Ozone Filter 2
82 #ADF
                                                351
      2. Appendix: Service Program Mode Tables
2 K_Developer
3 K_Dev Filter
352
                           Group 7000
4 #C_Development Unit
5 C_Developer
6 C_Dev Filter
7 #M_Development Unit
 8 M_Developer                            2
 9 M_Dev Filter
10 #Y_Development Unit
11 Y_Developer
12 Y_Dev Filter
14 K_Cleaning Blade
15 K_Lubricant Brush
16 K_Lubricant Bar
17 K_Lubricant Blade
18 K_Joint
19 K_Gears
21 C_Cleaning Blade
22 C_Lubricant Brush
23 C_Lubricant Bar
24 C_Lubricant Blade
25 C_Joint
26 C_Gears
28 M_Cleaning Blade
29 M_Lubricant Brush
                                        353
      2. Appendix: Service Program Mode Tables
30 M_Lubricant Bar
31 M_Lubricant Blade
32 M_Joint
              33 M_Gears
2             34 #Y_Drum Cleaning Unit
35 Y_Cleaning Blade
36 Y_Lubricant Brush
37 Y_Lubricant Bar
38 Y_Lubricant Blade
39 Y_Joint
40 Y_Gears
41 #K_Charge Unit
42 #C_Charge Unit
43 #M_Charge Unit
44 #Y_Charge Unit
45 #K_Drum Unit
46 K_Drum
47 #C_Drum Unit
48 C_Drum
49 #M_Drum Unit
50 M_Drum
51 #Y_Drum Unit
52 Y_Drum
54 ITB
354
                                   Group 7000
63 Separation PP
64 PTR
65 #Fusing Unit
66 Fusing Belt
67 Hot Roller
68 Pressure Roller
71 Cleaning Web
80 Ozone Filter 1
81 Ozone Filter 2
                                                355
      2. Appendix: Service Program Mode Tables
82 #ADF
356
                                                                                            Group 7000
Clears PM Counters.
Do this SP to clear all PM counts, including those that have not exceeded their limits.
Displays the serial number and the ROM version for each unit or peripheral.
                                                                                                          357
      2. Appendix: Service Program Mode Tables
1 Error Total
                     A request for the count total failed at power on. This error will occur if the device is
                     installed but disconnected.
2 Error Staple
                     The request for a staple count failed at power on. This error will occur if the device is
                     installed but disconnected.
Push [#] to display a list of error codes. Nothing is displayed if no errors have occurred.
1 Copy ACC
2 Printer ACC
358
                                                                                          Group 7000
            Displays the count for the number of times the machine has detected dust on the ARDF
            scanning glass at the beginning of copy jobs. This SP operates only after SP4020 1 has
            been turned on
         2 Clear Counter
                                                                                                         2
7855        Coverage Range DFU
            Note:
              • If Coverage Range 1 is less than Coverage Range 2, coverage is controlled by the
                firmware.
              • If Coverage Range 1 is greater than or equal to Range 2, the value cannot be
                entered.
1 File Name
003 Locations
3 Brand ID [0 to 255/0/1]
4 Area ID [0 to 255/0/1]
5 Product ID [0 to 255/0/1]
                                                                                                       359
      2. Appendix: Service Program Mode Tables
6 Color ID [0 to 255/0/1]
7 Maintenance ID [0 to 255/0/1]
11 SerialNo. [0 to 1/0/1]
1 SerialNo. [0 to 1/0/1]
11 SerialNo. [0 to 1/0/1]
360
                                                                          Group 7000
21 SerialNo. [0 to 1/0/1]
31 SerialNo. [0 to 1/0/1]
41 SerialNo. [0 to 1/0/1]
2 K_Developer
3 K_Dev Filter
4 #C_Development Unit
5 C_Developer
6 C_Dev Filter
7 #M_Development Unit
                                                                                       361
      2. Appendix: Service Program Mode Tables
8 M_Developer
9 M_Dev Filter
10 #Y_Development Unit
                   11 Y_Developer
2                  12 Y_Dev Filter
14 K_Cleaning Blade
15 K_Lubricant Brush
16 K_Lubricant Bar
17 K_Lubricant Blade
18 K_Joint
19 K_Gears
21 C_Cleaning Blade
22 C_Lubricant Brush
23 C_Lubricant Bar
24 C_Lubricant Blade
25 C_Joint
26 C_Gears
28 M_Cleaning Blade
29 M_Lubricant Brush
30 M_Lubricant Bar
31 M_Lubricant Blade
32 M_Joint
33 M_Gears
362
                           Group 7000
35 Y_Cleaning Blade
36 Y_Lubricant Brush
37 Y_Lubricant Bar
38 Y_Lubricant Blade                      2
39 Y_Joint
40 Y_Gears
41 #K_Charge Unit
42 #C_Charge Unit
43 #M_Charge Unit
44 #Y_Charge Unit
45 #K_Drum Unit
46 K_Drum
47 #C_Drum Unit
48 C_Drum
49 #M_Drum Unit
50 M_Drum
51 #Y_Drum Unit
52 Y_Drum
54 ITB
                                        363
      2. Appendix: Service Program Mode Tables
                   63 Separation PP
2                  64 PTR
65 #Fusing Unit
66 Fusing Belt
67 Hot Roller
68 Pressure Roller
71 Cleaning Web
7954 Pg Counter(%)
                         This SP displays the current usage (listed as percent of usage) of the components
                         listed below: Current Usage/Standard Usage Service Life x 100
2 K_Developer
3 K_Dev Filter
4 #C_Development Unit
5 C_Developer
6 C_Dev Filter
7 #M_Development Unit
8 M_Developer
364
                           Group 7000
9 M_Dev Filter
10 #Y_Development Unit
11 Y_Developer
12 Y_Dev Filter
15 K_Lubricant Brush
16 K_Lubricant Bar
17 K_Lubricant Blade
18 K_Joint
19 K_Gears
21 C_Cleaning Blade
22 C_Lubricant Brush
23 C_Lubricant Bar
24 C_Lubricant Blade
25 C_Joint
26 C_Gears
28 M_Cleaning Blade
29 M_Lubricant Brush
30 M_Lubricant Bar
31 M_Lubricant Blade
32 M_Joint
33 M_Gears
                                        365
      2. Appendix: Service Program Mode Tables
35 Y_Cleaning Blade
36 Y_Lubricant Brush
37 Y_Lubricant Bar
                   38 Y_Lubricant Blade
2                  39 Y_Joint
40 Y_Gears
41 #K_Charge Unit
42 #C_Charge Unit
43 #M_Charge Unit
44 #Y_Charge Unit
45 #K_Drum Unit
46 K_Drum
47 #C_Drum Unit
48 C_Drum
49 #M_Drum Unit
50 M_Drum
51 #Y_Drum Unit
52 Y_Drum
54 ITB
366
                                   Group 7000
63 Separation PP
64 PTR
65 #Fusing Unit                                   2
66 Fusing Belt
67 Hot Roller
68 Pressure Roller
71 Cleaning Web
80 Ozone Filter 1
81 Ozone Filter 2
82 #ADF
                                                367
      2. Appendix: Service Program Mode Tables
368
                                                           Group 7000
                                                                        369
      2. Appendix: Service Program Mode Tables
                       This SP displays the distance traveled by the K PCDU drum so the engine can
                       acclimate operation for the ambient temperature and humidity.
2 Temp<=5: 30<=Hum<55
3 Temp<=5: 55<=Hum<80
4 Temp<=5: 80<=Hum<100
5 5<Temp<=15: 0<=Hum<30
6 5<Temp<=15: 30<=Hum<55
7 5<Temp<=15: 55<=Hum<80
370
                                                                               Group 7000
8 5<Temp<=15: 80<=Hum<100
9 15<=Temp<25: 0<=Hum<30
10 15<=Temp<25: 30<=Hum<55
11 15<=Temp<25: 55<=Hum<80
       12 15<=Temp<25: 80<=Hum<100                                                            2
       13 25<=Temp<30: 0<=Hum<30
14 25<=Temp<30: 30<=Hum<55
15 25<=Temp<30: 55<=Hum<80
16 25<=Temp<30: 80<=Hum<100
17 30<=Temp: 0<=Hum<30
18 30<=Temp: 30<=Hum<55
19 30<=Temp: 55<=Hum<80
20 30<=Temp: 80<=Hum<100
Drum motor lock condition counts for the four drum motors.
1 Drum Motor K [0 to 3/ 0 / 1]
2 Drum Motor C
3 Drum Motor M
4 Drum Motor Y
Clears the motor lock condition counts for the four drum motors.
1 Drum Motor K
                                                                                            371
      2. Appendix: Service Program Mode Tables
2 Drum Motor C
3 Drum Motor M
4 Drum Motor Y
                         Displays the count for the number of cuts performed by the trimmer unit cutting
                         blade.
[0 to 99 999 999/100/1
372
                                                                                                Group 8000
Group 8000
These new SP counters are provided for MFP, LP, and Wide Format machines that employ GW
Architecture. These SP codes have been created in response to requests by customers, sales personnel
and customer engineers, and R&D staff for a standardized set of counters that can be used to log more
detailed information about machine operation.
These SP codes are absolutely essential to provide more detailed counters and job logs to match similar        2
features that are being developed by competitors.
Current Status of the SP8xxx Counters
Many of these counters are provided for features that are currently not available, such as sending color
faxes, and so on. However, here are some Group 8 codes that when used in combination with others,
can provide useful information.
SP8401 to SP8406 The number of pages printed from the document server
SP8691 to SP8696 The number of pages sent from the document server
Prefixes Meaning
 C:             Copy application.
                                             Totals (pages, jobs, etc.) executed for each application
 P:             Print application.
                                             when the job was not stored on the document server
 S:             Scan application.
                                                                                                             373
      2. Appendix: Service Program Mode Tables
Prefixes Meaning
      The Group 8 SP codes are limited to 17 characters, forced by the necessity of displaying them on the
      small LCDs of printers and faxes that also use these SPs.
        • The C (Copy application) and S (Scan application) functions appear in the SP code displays for the
          D074/D075 only. They do not appear in the M044 SP code displays.
      Read over the list of abbreviations below and refer to it again if you see the name of an SP that you do
      not understand.
Apl Application
Bk Black
C Cyan
374
                                                                                           Group 8000
Comb Combine
Comp Compression
Deliv Delivery
                     Designated Application. The application (Copy, Fax, Scan, Print) used to store       2
DesApl
                     the job on the document server, for example.
Emul Emulation
FC Full Color
                     Get Print Counter. For jobs 10 pages or less, this counter does not count up.
GPC                  For jobs larger than 10 pages, this counter counts up by the number that is in
                     excess of 10 (e.g., for an 11-page job, the counter counts up 11-10 =1)
                     Image Edit performed on the original with the copier GUI, e.g. border
ImgEdt
                     removal, adding stamps, page numbers, etc.
K Black (YMCK)
Mag Magnification
                                                                                                        375
      2. Appendix: Service Program Mode Tables
                                 Print Job Manager/Desk Top Editor: A pair of utilities that allows print jobs to
       Palm 2                    be distributed evenly among the printers on the network, and allows files to
                                 moved around, combined, and converted to different formats.
       PC                        Personal Computer
2                                Pages. A page is the total scanned surface of the original. Duplex pages count
       PGS                       as two pages, and A3 simplex count as two pages if the A3/DLT counter SP is
                                 switched ON.
Ppr Paper
                                 Red (Toner Remaining). Applies to the wide format model A2 only. This
       R
                                 machine is under development and currently not available.
Rez Resolution
Scn Scan
S-to-Email Scan-to-E-mail
                                 SMC report printed with SP5990. All of the Group 8 counters are recorded in
       SMC
                                 the SMC report.
Svr Server
Note: All of the Group 8 SPs are reset with SP5801 1 Memory All Clear, or the Counter Reset SP7808.
376
                                                                                               Group 8000
8011 T:Jobs/LS
 8012      C:Jobs/LS          These SPs count the number of jobs stored to the document server by
                              each application, to reveal how local storage is being used for input.
 8014      P:Jobs/LS
                              [0to9999999/ 1]
 8015      S:Jobs/LS
                              The L: counter counts the number of jobs stored from within the document
 8016      L:Jobs/LS          server mode screen at the operation panel.
8017 O:Jobs/LS
 • When a scan job is sent to the document server, the S: counter increments. When you enter
   document server mode and then scan an original, the L: counter increments.
                                                                                                            377
      2. Appendix: Service Program Mode Tables
        • When a print job is sent to the document server, the P: counter increments.
        • When a network application sends data to the document server, the O: counter increments.
        • When an image from Palm 2 is stored on the document server, the O: counter increments.
8021 T:Pjob/LS
2      8022        C:Pjob/LS           These SPs reveal how files printed from the document server were stored
                                       on the document server originally.
       8024        P:Pjob/LS
                                       [0 to 9999999/ 1]
       8025        S:Pjob/LS
                                       The L: counter counts the number of jobs stored from within the document
       8026        L:Pjob/LS           server mode screen at the operation panel.
8027 O:Pjob/LS
        • When a copy job stored on the document server is printed with another application, the C: counter
          increments.
        • When an application like DeskTopBinder merges a copy job that was stored on the document
          server with a print job that was stored on the document server, the C: and P: counters both
          increment.
        • When a job already on the document server is printed with another application, the L: counter
          increments.
        • When a scanner job stored on the document server is printed with another application, the S:
          counter increments. If the original was scanned from within document server mode, then the L:
          counter increments.
        • When images stored on the document server by a network application (including Palm 2), are
          printed with another application, the O: counter increments.
        • When a copy job stored on the document server is printed with a network application (Web Image
          Monitor, for example), the C: counter increments.
8031 T:Pjob/DesApl
       8032          C:Pjob/DesApl               These SPs reveal what applications were used to output documents
                                                 from the document server.
       8034          P:Pjob/DesApl
                                                 [0 to 9999999/ 1]
       8035          S:Pjob/DesApl
                                                 The L: counter counts the number of jobs printed from within the
       8036          L:Pjob/DesApl               document server mode screen at the operation panel.
8037 O:Pjob/DesApl
378
                                                                                               Group 8000
• When documents already stored on the document server are printed, the count for the application
  that started the print job is incremented.
• When the print job is started from a network application (Desk Top Binder, Web Image Monitor,
  etc.) the L: counter increments.
• When a stored copy job is sent from the document server, the C: counter increments.
• When images stored on the document server by a network application or Palm2 are sent as an e-
  mail, the O: counter increments.
• If the send is started from Desk Top Binder or Web Image Monitor, for example, then the O:
  counter increments.
             These SPs total the finishing methods. The finishing method is specified by the
             application.
                                                                                                            379
      2. Appendix: Service Program Mode Tables
2      8065             These SPs total finishing methods for scan jobs only. The finishing method is specified
                        by the application.
                        Note: Finishing features for scan jobs are not available at this time.
       8066             These SPs total finishing methods for jobs output from within the document server mode
                        screen at the operation panel. The finishing method is specified from the print window
                        within document server mode.
806x 11 Four Fold Double Parallel Fold (FM5) (Multi Fold Unit)
380
                                                                                       Group 8000
          T:Jobs/PGS        [0 to 9999999/ 1]
                                                                                                      2
8071      These SPs count the number of jobs broken down by the number of pages in the job,
          regardless of which application was used.
          C:Jobs/PGS        [0 to 9999999/ 1]
8072      These SPs count and calculate the number of copy jobs by size based on the number of
          pages in the job.
          P:Jobs/PGS        [0 to 9999999/ 1]
8074      These SPs count and calculate the number of print jobs by size based on the number of
          pages in the job.
          S:Jobs/PGS        [0 to 9999999/ 1]
8075      These SPs count and calculate the number of scan jobs by size based on the number of
          pages in the job.
          L:Jobs/PGS        [0 to 9999999/ 1]
8076      These SPs count and calculate the number of jobs printed from within the document
          server mode window at the operation panel, by the number of pages in the job.
          O:Jobs/PGS        [0 to 9999999/ 1]
8077      These SPs count and calculate the number of "Other" application jobs (Web Image
          Monitor, Palm 2, etc.) by size based on the number of pages in the job.
                                                                                                    381
      2. Appendix: Service Program Mode Tables
        • For example: When a copy job stored on the document server is printed in document server mode,
          the appropriate L: counter (SP8076 0xx) increments.
        • Interrupted jobs (paper jam, etc.) are counted, even though they do not finish.
                  S:S-to-Email Jobs
       8135       These SPs count the number of jobs scanned and attached to an e-mail, without storing the
                  original on the document server.
382
                                                                                              Group 8000
8151         These SPs count the total number of jobs scanned and sent to a folder on a PC (Scan-to-
             PC).
             Note: At the present time, 8151 and 8155 perform identical counts.
                                                                                                            383
      2. Appendix: Service Program Mode Tables
                       S:Deliv Jobs/PC
       8155
                       These SPs count the total number of jobs scanned and sent with Scan-to-PC.
1 B/W
2 Color
3 ACS
       8192          C:Total Scan PGS                        These SPs count the pages scanned by each
                                                             application that uses the scanner to scan images.
       8195          S:Total Scan PGS                        [0 to 9999999/ 1]
       8196          L:Total Scan PGS
        • SP 8191 to 8196 count the number of scanned sides of pages, not the number of physical pages.
        • These counters do not count reading user stamp data, or reading color charts to adjust color.
        • Previews done with a scanner driver are not counted.
        • A count is done only after all images of a job have been scanned.
        • Scans made in SP mode are not counted.
384
                                                                                                Group 8000
Examples
 • If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored, the S: count
   is 4.
 • If both sides of 3 A4 sheets are copied and stored to the document server using the Store File
   button in the Copy mode window, the C: count is 6 and the L: count is 6.
 • If both sides of 3 A4 sheets are copied but not stored, the C: count is 6.
 • If you enter document server mode then scan 6 pages, the L: count is 6.
                                                                                                               2
              T:LSize Scan PGS                                  [0 to 9999999/ 1]
8201          This SP counts the total number of large pages input with the scanner for scan and copy
              jobs.
              Note: These counters are displayed in the SMC Report, and in the User Tools display.
8205          This SP counts the total number of large pages input with the scanner for scan jobs only
              Note: These counters are displayed in the SMC Report, and in the User Tools display..
8211           T:Scan PGS/LS            These SPs count the number of pages scanned into the
                                        document server .
8212           C:Scan PGS/LS
                                        [0 to 9999999/ 1]
8215           S:Scan PGS/LS            The L: counter counts the number of pages stored from within
                                        the document server mode screen at the operation panel, and
8216           L:Scan PGS/LS            with the Store File button from within the Copy mode screen
8221       [0 to 9999999/ 0 / 1]
           These SPs count the number of pages fed through the ADF for front and back side scanning.
                                                                                                             385
      2. Appendix: Service Program Mode Tables
        • When 1 sheet is fed for duplex scanning the Front count is 1 and the Back count is 1.
        • If a jam occurs during the job, recovery processing is not counted to avoid double counting. Also,
          the pages are not counted if the jam occurs before the first sheet is output.
Scan PGS/Mode
       8231        [0 to 9999999/ 0 / 1]
                   These SPs count the number of pages scanned by each ADF mode to determine the work
                   load on the ADF.
6 Mixed 1side/2side
        • If the scan mode is changed during the job, for example, if the user switches from ADF to Platen
          mode, the count is done for the last selected mode.
        • If the user selects "Mixed Sizes" for copying in the platen mode, the Mixed Size count is enabled.
        • In the SADF mode if the user copies 1 page in platen mode and then copies 2 pages with SADF,
          the Platen count is 1 and the SADF count is 3.
386
                                                                                           Group 8000
8246     These SPs count the number of pages scanned and stored from within the document server
         mode screen at the operation panel, and with the Store File button from within the Copy
         mode screen
• If the scan mode is changed during the job, for example, if the user switches from ADF to Platen
  mode, the count is done for the last selected mode.
                                                                                                        387
      2. Appendix: Service Program Mode Tables
       8251          T:Scan PGS/ImgEdt                These SPs show how many times Image Edit features
                                                      have been selected at the operation panel for each
       8252          C:Scan PGS/ImgEdt                application. Some examples of these editing features
       8255          S:Scan PGS/ImgEdt                are:
                                                      Erase> Border
       8256          L:Scan PGS/ImgEdt
                                                      Erase> Center
2                                                     Image Repeat
                                                      Centering
                                                      Positive/Negative
       8257          O:Scan PGS/ImgEdt
                                                      [0 to 9999999/ 1]
                                                      Note: The count totals the number of times the edit
                                                      features have been used. A detailed breakdown of
                                                      exactly which features have been used is not given.
        • The L: counter counts the number of pages stored from within the document server mode screen at
          the operation panel, and with the Store File button from within the Copy mode screen.
8261 3 Background
8261 4 Other
        • These counters are enabled only for MFP machines that support color. The wide format machines
          do not support the "Background" or "Other" counters.
388
                                                                                       Group 8000
8281   T:Scan PGS/TWAIN            These SPs count the number of pages scanned using a
                                   TWAIN driver. These counters reveal how the TWAIN driver
                                   is used for delivery functions.
8301          These SPs count by size the total number of pages scanned by all applications.
              Use these totals to compare original page size (scanning) and output (printing)
              page size [SP 8-441].
8302          These SPs count by size the total number of pages scanned by the Copy
              application. Use these totals to compare original page size (scanning) and output
              (printing) page size [SP 8-442].
8305          These SPs count by size the total number of pages scanned by the Scan
              application. Use these totals to compare original page size (scanning) and output
              page size [SP 8-445].
              These SPs count by size the total number of pages scanned and stored from within
8306          the document server mode screen at the operation panel, and with the Store File
              button from within the Copy mode screen. Use these totals to compare original
              page size (scanning) and output page size [SP 8-446].
                                                                                                    389
      2. Appendix: Service Program Mode Tables
830x 1 A3
830x 2 A4
830x 3 A5
                  830x 4 B4
2                 830x 5 B5
830x 6 DLT
830x 7 LG
830x 8 LT
830x 9 HLT
       8315              These SPs count by resolution setting the total number of pages scanned by
                         applications that can specify resolution settings.
                         Note: At the present time, 8311 and 8315 perform identical counts.
831x 5 to 199dpi
390
                                                                                              Group 8000
8381             T:Total PrtPGS                       These SPs count the number of pages printed by
                                                      the customer. The counter for the application
8382             C:Total PrtPGS                       used for storing the pages increments.
8384             P:Total PrtPGS                       [0 to 9999999/ 1]
                                                      The L: counter counts the number of pages
8385             S:Total PrtPGS                       stored from within the document server mode
8386             L:Total PrtPGS                       screen at the operation panel. Pages stored with       2
                                                      the Store File button from within the Copy mode
8387             O:Total PrtPGS                       screen go to the C: counter.
• When the A3/DLT double count function is switched on with SP5104, 1 A3/DLT page is counted
  as 2.
• When several documents are merged for a print job, the number of pages stored are counted for
  the application that stored them.
• These counters are used primarily to calculate charges on use of the machine, so the following
  pages are not counted as printed pages:
• Blank pages in a duplex printing job.
• Blank pages inserted as document covers, chapter title sheets, and slip sheets.
• Reports printed to confirm counts.
• All reports done in the service mode (service summaries, engine maintenance reports, etc.)
• Test prints for machine image adjustment.
• Error notification reports.
• Partially printed pages as the result of a copier jam.
8391        These SPs count pages printed on paper sizes A3/DLT and larger.
            Note: In addition to being displayed in the SMC Report, these counters are also
            displayed in the User Tools display on the copy machine.
8401        T:PrtPGS/LS
                                       These SPs count the number of pages printed from the
8402        C:PrtPGS/LS                document server. The counter for the application used to print
                                       the pages is incremented.
8404        P:PrtPGS/LS                The L: counter counts the number of jobs stored from within the
8405        S:PrtPGS/LS                document server mode screen at the operation panel.
                                       [0 to 9999999/ 1]
8406        L:PrtPGS/LS
                                                                                                           391
      2. Appendix: Service Program Mode Tables
• Print jobs done with Web Image Monitor and Desk Top Binder are added to the L: count.
       8426             These SPs count by binding and combine, and n-Up settings the number of pages
                        processed for printing from within the document server mode window at the operation
                        panel.
392
                                                                                           Group 8000
842x 12 Booklet
842x 13 Magazine
• These counts (SP8421 to SP8427) are especially useful for customers who need to improve their
  compliance with ISO standards for the reduction of paper consumption.
• Pages that are only partially printed with the n-Up functions are counted as 1 page.
• Here is a summary of how the counters work for Booklet and Magazine modes:
Booklet Magazine
1 1 1 1
2 2 2 2
3 2 3 2
4 2 4 2
5 3 5 4
6 4 6 4
7 4 7 4
8 4 8 4
             T:PrtPGS/ImgEdt                       [0 to 9999999/ 1]
8431         These SPs count the total number of pages output with the three features below,
             regardless of which application was used.
                                                                                                        393
      2. Appendix: Service Program Mode Tables
                      C:PrtPGS/ImgEdt                       [0 to 9999999/ 1]
       8432           These SPs count the total number of pages output with the three features below with the
                      copy application.
P:PrtPGS/ImgEdt [0 to 9999999/ 1]
2      8434           These SPs count the total number of pages output with the three features below with the
                      print application.
                      L:PrtPGS/ImgEdt                       [0 to 9999999/ 1]
       8436           These SPs count the total number of pages output from within the document server mode
                      window t the operation panel with the three features below.
                      O:PrtPGS/ImgEdt                       [0 to 9999999/ 1]
       8437           These SPs count the total number of pages output with the three features below with
                      Other applications.
394
                                                                                             Group 8000
844x 2 A4
844x 3 A5
844x 4 B4
844x 5 B5
844x 6 DLT
844x 7 LG
844x 8 LT
844x 9 HLT
2 Tray 1 Copier
3 Tray 2 Copier
                                                                                                          395
      2. Appendix: Service Program Mode Tables
               9 Tray 8
2            10 Tray 9
11 Tray 10
12 Tray 11
13 Tray 12
14 Tray 13
15 Tray 14
16 Tray 15
                         These SPs count by paper type the number pages printed by all applications.
                         These counters are not the same as the PM counter. The PM counter is based on feed
       8461              timing to accurately measure the service life of the feed rollers. However, these counts
                         are based on output timing.
                         Blank sheets (covers, chapter covers, slip sheets) are also counted.
                         During duplex printing, pages printed on both sides count as 1, and a page printed
                         on one side counts as 1.
846x 1 Normal
396
                                                                                             Group 8000
846x 2 Recycled
846x 3 Special
846x 4 Thick
846x 8 Other
          PrtPGS/Mag                                            [0 to 9999999/ 1]
8471
          These SPs count by magnification rate the number of pages printed.
1 to 49%
2 50% to 99%
3 100%
4 101% to 200%
5 201% to
• Counts are done for magnification adjusted for pages, not only on the operation panel but
  performed remotely with an external network application capable of performing magnification
  adjustment as well.
• Magnification adjustments done with printer drivers with PC applications such as Excel are also
  counted.
• Magnification adjustments done for adjustments after they have been stored on the document
  server are not counted.
• Magnification adjustments performed automatically during Auto Reduce/Enlarge copying are
  counted.
• The magnification rates of blank cover sheets, slip sheets, etc. are automatically assigned a rate of
  100%.
                                                                                                          397
      2. Appendix: Service Program Mode Tables
       8481          T:PrtPGS/TonSave            These SPs count the number of pages printed with the Toner
                                                 Save feature switched on.
                                                 Note: These SPs return the same results as this SP is limited to
       8484          P:PrtPGS/TonSave            the Print application.
                                                 [0 to 9999999/ 1]
2
                     T:PrtPGS/Col Mode                                 [0 to 9999999/ 1]
       8491          These SPs count by color mode the total number of pages output by the Copy, document
                     server, and Fax applications.
849x 1 B/W
398
                                                                                            Group 8000
1 B/W
• At the present time, 8501 and 8504 perform identical counts, because they are both limited to the
  Print application.
             T:PrtPGS/Emul                                   [0 to 9999999/ 1]
8511
             These SPs count by printer emulation mode the total number of pages printed.
             P:PrtPGS/Emul                                   [0 to 9999999/ 1]
8514
             These SPs count by printer emulation mode the total number of pages printed.
                                                                                                         399
      2. Appendix: Service Program Mode Tables
851x 1 RPCS
851x 2 RPDL
851x 3 PS3
            851x 4 R98
2           851x 5 R16
851x 6 GL/GL2
851x 7 R55
851x 8 RTIFF
851x 9 PDF
851x 10 PCL5e/5c
851x 11 PCL XL
851x 12 IPDL-C
851x 14 Other
851x 15 IPDS
        • SP8511 and SP8514 return the same results as they are both limited to the Print application.
        • Print jobs output to the document server are not counted.
                         T:PrtPGS/FIN                                   [0 to 9999999/ 1]
       8521              These SPs count by finishing mode the total number of pages printed by all
                         applications.
                         C:PrtPGS/FIN                                   [0 to 9999999/ 1]
       8522              These SPs count by finishing mode the total number of pages printed by the Copy
                         application.
                         P:PrtPGS/FIN                                   [0 to 9999999/ 1]
       8524              These SPs count by finishing mode the total number of pages printed by the Print
                         application.
400
                                                                                                 Group 8000
                S:PrtPGS/FIN                                      [0 to 9999999/ 1]
 8525           These SPs count by finishing mode the total number of pages printed by the Scanner
                application.
                L:PrtPGS/FIN                                      [0 to 9999999/ 1]
 8526           These SPs count by finishing mode the total number of pages printed from within the
                document server mode window at the operation panel.
                                                                                                                2
        852x 1 Sort
852x 2 Stack
852x 3 Staple
852x 4 Booklet
852x 5 Z-Fold
852x 6 Punch
852x 7 Other
806x 11 Four Fold Double Parallel Fold (FM5) (Multi Fold Unit)
Note:
 • If stapling is selected for finishing and the stack is too large for stapling, the unstapled pages are
   still counted.
 • The counts for staple finishing are based on output to the staple tray, so jam recoveries are
   counted.
                                                                                                              401
      2. Appendix: Service Program Mode Tables
8551 T: PrtBooks/FIN
8552 O: PrtBooks/FIN
8554 P: PrtBooks/FIN
       8556           L: PrtBooks/FIN
2                 1 Perfect-Bind                 Not Used
2 Ring-Bind
T:Counter [0 to 9999999/ 1]
                       These SPs count the total output broken down by color output, regardless of the
       8581            application used. In addition to being displayed in the SMC Report, these counters are
                       also displayed in the User Tools display on the copy machine.
                       Note: These SPs are supported by color MFP and LP machines only.
1 Total
3 B&W/Single Color
4 Development: CMY
5 Development: K
6 Copy: Color
7 Copy: B/W
8 Print: Color
9 Print: B/W
10 Total: Color
11 Total: B/W
12 Full Color: A3
402
                                                                                        Group 8000
29 Development: K (A3)
C:Counter [0 to 9999999/ 1]
           These SPs count the total output broken down by color output for the Copy application
           only.
8582
           Note: These SPs are supported by color copy MFP machines only.
           These counters are displayed in the SMC Report, and in the User Tools display on the
           copy machine.
1 B/W
2 Single Color
3 Two Color
4 Full Color
P:Counter [0 to 9999999/ 1]
           These SPs count the total output broken down by color output for the Print application
8584       only. These counters are displayed in the SMC Report, and in the User Tools display on
           the copy machine.
           Note: These SPs are supported by color MFP and LP machines only.
1 B/W
                                                                                                     403
      2. Appendix: Service Program Mode Tables
2 Mono Color
3 Full Color
4 Single Color
                   5 Two Color
2
                       L:Counter                                       [0 to 9999999/ 1]
                       These SPs count the total output broken down by color for output from within the
       8586            document server mode window at the operation panel. These counters are displayed in
                       the SMC Report, and in the User Tools display on the copy machine.
                       Note: These SPs are supported only by color copy MFP machines only with the fax
                       application installed.
                         O:Counter                                     [0 to 9999999/ 1]
       8591              These SPs count the totals for A3/DLT paper use, number of duplex pages printed,
                         and the number of staples used. These totals are for Other (O:) applications only.
1 A3/DLT
2 Duplex
1 B/W
2 Color
21 Coverage Counter 1
404
                                                                                          Group 8000
22 Coverage Counter 2
23 Coverage Counter 3
                1 SDK-1
                                                                                                         2
                2 SDK-2
3 SDK-3
4 SDK-4
5 SDK-5
6 SDK-6
1 B/W
1 B/W
Notes
 • The count for B/W and Color pages is done after the document is stored on the HDD. If the job is
   cancelled before it is stored, the pages are not counted.
 • If Scan-to-Email is used to send a 10-page document to 5 addresses, the count is 10 (the pages
   are sent to the same SMTP server together).
                                                                                                       405
      2. Appendix: Service Program Mode Tables
        • If Scan-to-PC is used to send a 10-page document to 5 folders, the count is 50 (the document is
          sent to each destination of the SMB/FTP server).
        • Due to restrictions on some devices, if Scan-to-Email is used to send a 10-page document to a
          large number of destinations, the count may be divided and counted separately. For example, if a
          10-page document is sent to 200 addresses, the count is 10 for the first 100 destinations and the
          count is also 10 for the second 100 destinations, for a total of 20.).
2                      T:Deliv PGS/Svr                                 [0 to 9999999/ 1]
       8661            These SPs count by color mode the total number of pages sent to a Scan Router server
                       by both Scan and LS applications.
1 B/W
1 B/W
      Notes
        • The B/W and Color counts are done after the document is stored on the HDD of the Scan Router
          server.
        • If the job is canceled before storage on the Scan Router server finishes, the counts are not done.
        • The count is executed even if regardless of confirmation of the arrival at the Scan Router server.
1 B/W
1 B/W
406
                                                                                             Group 8000
8691         T:TX PGS/LS            These SPs count the number of pages sent from the document
                                    server. The counter for the application that was used to store the
8692         C:TX PGS/LS            pages is incremented.
8694         P:TX PGS/LS            [0 to 9999999/ 1]
                                    The L: counter counts the number of pages stored from within the
                                                                                                            2
8695         S:TX PGS/LS            document server mode screen at the operation panel. Pages
                                    stored with the Store File button from within the Copy mode
8696         L:TX PGS/LS            screen go to the C: counter.
Notes
 • Print jobs done with Web Image Monitor and Desk Top Binder are added to the count.
 • If several documents are merged for sending, the number of pages stored are counted for the
   application that stored them
TX PGS/Port [0 to 9999999/ 1]
8701         These SPs count the number of pages sent by the physical port used to send them. For
             example, if a 3-page original is sent to 4 destinations via ISDN G4, the count for ISDN
             (G3, G4) is 12.
1 PSTN-1
2 PSTN-2
3 PSTN-3
4 ISDN (G3,G4)
5 Network
1 JPEG/JPEG2000
2 TIFF (Multi/Single)
3 PDF
4 Other
                                                                                                          407
      2. Appendix: Service Program Mode Tables
5 PDF/Comp
2 TIFF (Multi/Single)
3 PDF
4 Other
5 PDF/Comp
1 B/W
2 Color
                       RX PGS/Port                                    [0 to 9999999/ 1]
       8741            These SPs count the number of pages received by the physical port used to receive
                       them.
1 PSTN-1
2 PSTN-2
3 PSTN-3
4 ISDN (G3,G4)
5 Network
408
                                                                                          Group 8000
          These SPs count the frequency of use (number of rotations of the development rollers)
8771      for black and other color toners.
          Note: For machines that do not support color, the Black toner count is the same as the
          Total count.
3 Y Yellow toner
4 M Magenta toner
5 C Cyan toner
1 BK Black toner
2 Y Yellow toner
3 M Magenta toner
4 C Cyan toner
             This SP displays the percent of space available on the document server for storing
             documents.
             [0 to 100/ 1]
                                                                                                       409
      2. Appendix: Service Program Mode Tables
                         This SP displays the percent of toner remaining for each color. This SP allows the user
       8801              to check the toner supply at any time.
                         Note: This precise method of measuring remaining toner supply (1% steps) is better
                         than other machines in the market that can only measure in increments of 10 (10%
2                        steps).
2 Y Yellow
4 C Cyan
11 0-2%: BK
12 0-2%: Y
13 0-2%: M
14 0-2%: C
21 3-4%: BK
22 3-4%: Y
23 3-4%: M
24 3-4%: C
31 5-7%: BK
32 5-7%: Y
33 5-7%: M
34 5-7%: C
41 8-10%: BK
42 8-10%: Y
410
                                                                                             Group 8000
43 8-10%: M
44 8-10%: C
1 BK Black toner
2 Y Yellow toner
3 M Magenta toner
4 C Cyan toner
1 Coverage (%): BK
2 Coverage (%): Y
3 Coverage (%): M
4 Coverage (%): C
11 Coverage/P: BK
12 Coverage/P: Y
13 Coverage/P: M
14 Coverage/P: C
                                                                                                          411
      2. Appendix: Service Program Mode Tables
       8941         These SPs count the amount of time the machine spends in each operation mode. These
                    SPs are useful for customers who need to investigate machine operation for improvement in
                    their compliance with ISO Standards.
                    AddBook Register
       8951
                    These SPs count the number of events when the machine manages data registration.
412
                                                                                          Group 8000
1 Total
3 Copy: BW
7 Printer: BW
10 Fax Print: BW
                                                                                                       413
      2. Appendix: Service Program Mode Tables
12 A3/DLT
13 Duplex
414
MEMO
       415
      MEMO
416 EN