E-commerce as shopping of business information maintaining business
relationship and conducting business transactions by means of
telecommunication networks.
E-Commerce encompasses one or more of the
followings:-
EDI (Electronic Data Interchange)
E-mail
Shopping on world wide web
Product sales and services on the web
Outsourced customer and employee core operations.
Electronic commerce operates in all four of the major
market segments
1. B2B
2. B2C
3. C2C
4. C2B
2.E COMMERCE WORK FLOW
3.TRADE CYCLE
General Trade Cycle
1. Pre- sales (finding a supplier and agreeing the terms)
2. Execution (selecting goods and taking delivery)
3. Settlement (Invoice if any and payment)
4. After-Sales (following up complaints or providing maintenance)
Electronic Data Interchange
1. Search
2. Negotiate
3. Order
4. Delivery
5. Invoice
6. Payment
7. After-Sales
4.E-MARKET
The E-marketplace is a virtual marketplace where buyer and suppliers
meet to exchange information about product and service offers, and to
negotiate and carry out business transaction.
5.INTERNET COMMERCE
1. Commercial activities associated with the internet.
2. Transplanted real world business models.
6.E-VISIBILITY (INCREASE IDEAS)
1. Increasing traffic.
2. Easy URL
3. Add icons of social networks
4. Advertising
5. Social empire optimization
7.SEARCH ENGINES
Search engines are classified into two categories.
Crawler Based Search Engine
These search engine called robot or bat generally index sites based on the
content and links to your website
Example- GOOGLE AND ALTA
Human Powered Directories
These are actually compiled by human reviewers who examine and
evaluate description of websites and the they rate the contents.(normally
paid search engine)
8.TYPES OF ELECTRONIC PAYMENT
SYSTEM
9. HOW CAN E-COMMERCE PORTAL
MAKES SHOPPING SECURE?
There are two level for securing information over the internet
1. DIGITAL CERTIFICATES
2. SSL
DIGITAL CERTIFICATES are electronic files that are used to uniquely
identify people and resources over the internet . A CA is a trusted entity
whose main responsibility is certifying the authenticity of users
SERVER CERTIFICATES
PERSONAL CERTIFICATES
PUBLISHER CERTIFICATES
CERTIFICATE INFORMATION
Digital certificate one based on public key cryptography
......................................................................................................................................................
...................................
SSL allows the client and server to communicate with each other in a
way that prevents the tampering of data that is begin transmitted.
SSL requires all information sent between a client and a server be
encrypted (by the server) and when sent and decrypted (by the client)
when received.
SSL CERTIFICATES
40 bit encryption
128 bit encryption
10.WORKING OF SSL
11.EDI
Electronic Data Interchange (EDI) is the computer to computer exchange
of business document in a standard electronic format between business
partners.
Many business document can be exchanges using EDI like:-
PURCHASE ORDER
INVOICE
CUSTOMER DOCUMENTS
INVENTORY DOCUMENT
PAYMENT DOCUMENT
ADVANCE SHIP NOTICE
ITS USED FOR B2B
Processing of PO in the era of EDI (in figure)
EDI ARCHITECTURE
EDI STANDARDS
1. ANSI X12
POPULAR IN NORTH AMERICAN REGION.
ORDER PROCESSING, MATERIAL HANDLING ,
WAREHOUSING SERVICE, MANUFACTURING SERVICES.
2. EDIFACT
ELECTRONIC DATA INTERCHANGE FOR ADMINISTRATION
COMMERCE AND TRANSPORT.
Transplanted Real-World Business
Models
These are business models or activities which exist in the real-world and
have been transplanted into the Internet environment
The mail-order model
The mail-order model is typified by enterprises such as Amazon.com
where a Web site shop front is employed to sell physical goods which are
then posted or delivered. While goods are advertised and payment is
made via the Internet these enterprises are very much based in the real-
world and are really traditional retail operations with a Web-based shop
front.
The advertising based model
The advertising based model accounts for the success of many search
engine companies such as GOOGLE and also supports many other free
Web sites. This model is similar to that used by commercial television and
free print publications, where advertising revenues support the operation
of a free service.
The subscription model
The subscription model is well suited for combination with digital delivery.
Typically a user will subscribe for access to a database of digital products
for a specified period of time.
The free trial model
The free trial model for software is similar to the "30 days free trial"
retail model.
The direct marketing model
The direct marketing model. The use of electronic mail direct marketing
(known as spam).Spam is probably the most dramatic example of a real-
world business model being crudely transplanted on to the Internet.
The real estate model
The real estate model. Some enterprises apply this model by selling Web
space, domain names and e-mail addresses.
Business to Business
Business to Business. The aforementioned models concentrate on the
consumer market, but there's a large amount of business transacted
between corporate entities via the Internet.
Native Internet Business Models
It is rarely acknowledged that most of the business that takes place on
the Internet does not involve money. Much of the software that underpins
the Internet and the World Wide Web is freeware or shareware.
The library model
The library model. The Internet and the Web in particular are sources of
free information.
The freeware model
The freeware model is used extensively by the Internet software
community. Much software, including popular Web browsers such as
Netscape Navigator and Communicator are available for free download
The information barter model
The information barter model is very common. It usually involves some
sort of exchange of information over the Internet between individuals and
organisations.
Digital products and the digital delivery model
Digital products and the digital delivery model These products include
images, movies, animation, audio, text, certificates and software. Digital
delivery may take place when products are purchased or where
information is bartered
Web site hosting and other Internet services
Web site hosting and other Internet services. Many ISPs and other Web-
based enterprises provide services such as hosting Web servers, electronic
mail and URL and e-mail re-direction services.
