Privacy Policy
FBS Markets Inc.
2118, Guava Street
Belize Belama Phaze 1, Belize
Privacy Policy
TABLE OF CONTENT
1. INTRODUCTION ......................................................................................................................... 2
2. WHO WE ARE ............................................................................................................................ 2
3. PERSONAL DATA ..................................................................................................................... 2
3.1. Information We Collect ................................................................................................. 2
3.2. KYC .................................................................................................................................... 3
3.3. How We Acquire Your Data ......................................................................................... 3
3.4. Purposes .......................................................................................................................... 3
4. DISCLOSURE OF INFORMATION ............................................................................................ 4
4.1. To Whom We Disclose Information ........................................................................... 4
4.2. Third-Party Sites............................................................................................................. 6
4.3. Payment Providers ........................................................................................................ 6
4.4. International Transfers ................................................................................................. 6
5. CONSENT ................................................................................................................................... 6
6. YOUR LEGAL RIGHTS .............................................................................................................. 7
7. SECURITY .................................................................................................................................. 7
7.1. Retention of Records .................................................................................................... 7
7.2. Security Measures ......................................................................................................... 8
8. GENERAL ................................................................................................................................... 8
8.1. Changes to the Privacy Policy.................................................................................... 8
8.2. Compliance with Applicable Legislation ................................................................. 8
8.3. Prevailing Language...................................................................................................... 8
8.4. Questions, Problems, or Complaints........................................................................ 8
Address: 2118, Guava Street, Belize Belama Phase 1,
FBS Markets Inc. Belize
www.fbs.com
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Privacy Policy
Last Revised: February 2023
1. INTRODUCTION
FBS Markets Inc. (hereinafter the “Company”, “we”, “our”, or “us”) is incorporated in Belize with
Certificate of Incorporation No. 000001317.
The Company’s Business office is at 2118, Guava Street, Belize Belama Phase 1, Belize.
The protection of the security and privacy of your Personal Data is important to us and to the way we
conduct our business in compliance with the laws on privacy, data protection, and data security.
This Privacy Policy, together with our Terms and Conditions applicable to you and any additional
provisions that may be incorporated by reference into the terms apply to your use of our services, our
site accessible from https://fbs.com (“Website”), and any of the services accessible through the Website
and our products (collectively referred to as “Service”).
The purpose of this Privacy Policy is to outline what information the Company may collect, how it uses
and safeguards that information, and with whom we may share it.
2. WHO WE ARE
FBS Markets Inc. is the data controller and is responsible for your Personal Data.
Our full details are as follows:
• Postal address: 2118, Guava Street, Belize Belama Phase 1, Belize
• Email address: support@fbs.com
3. PERSONAL DATA
3.1. Information We Collect
1. We will collect the following personally identifiable information (“Personal Data” ):
• full name (patronymic name if applicable)
• password
• phone number
• country of residence
• email
• tax identification numbers
• financial information
• IP address, geolocation
• browser type/version
• operating system
2. Account/Personal Area passwords are stored in the system and are not public information for
employees of the Company who do not need it for the purpose of providing services to the Client.
3. Through its Website (s), the Company will not collect any Personal Data unless you voluntarily
choose to provide it (e.g., by registration, email inquiry, survey, etc.). If you do not want your
Personal Data to be collected, please do not submit it.
4. We will process your Personal Data legally and fairly and will not use it outside the purposes of
which we have informed you, including selling it individually or in the aggregate for commercial
use.
Address: 2118, Guava Street, Belize Belama Phase 1,
FBS Markets Inc. Belize
www.fbs.com
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Privacy Policy
5. We retain Personal Data in an identifiable format for the least amount of time necessary to fulfill
our legal or regulatory obligations and for our business purposes. We may retain Personal Data
for longer periods than required by law if it is in our legitimate business interests and is not directly
prohibited by the applicable law. If your account is deleted, we may take steps to mask Personal
Data and other Data, but we reserve our right to retain and access the data for as long as required
to comply with applicable laws. We will continue to use and disclose such Personal Data in
accordance with this Policy.
6. We also collect, use, and share aggregated data, such as statistical or demographic data, for any
purpose (“Aggregated Data”). Aggregated Data could be derived from your Personal Data but
is not considered Personal Data by the law as this data will not directly or indirectly reveal your
identity. For example, we may aggregate your usage data to calculate the percentage of users
accessing a specific software feature. However, if we combine or connect Aggregated Data with
your Personal Data so that it can directly or indirectly identify you, we treat the combined data as
Personal Data which will be used in accordance with this Privacy Policy.
7. We do not collect any special categories of Personal Data about you. This includes details about
your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, or data about your health.
3.2. KYC
During the Know Your Client (KYC) process, we are also required by law to collect certain
documentation in order to verify your true identity, which may include, but is not limited to, proof
of identity in the form of Identity documents, proof of your permanent residential address in the
form of a utility bill, as well as your credit card details (we request both sides of the bank card.
The front side must contain the first 6 digits and the last 4 digits of the card number, the
cardholder’s name, expiry date, and signature. For security purposes, we request clients cover
the CVC/CVV codes on the back side). User’s card data is not stored in our systems since we
do not have a PCI DSS certificate. For all that information, we rely on our Payment Providers,
who are duly certified.
3.3. How We Acquire Your Data
1. Information may come from the following sources:
• directly from you (from our communication and/or forms that you filled in)
• cookies stored in your browser by our Website
• IP-address
• other sources, including third parties and publicly available sources
2. We may combine that with information we collect via our services.
3.4. Purposes
We collect Personal Data for the following purposes:
1. to authenticate your access to an account;
2. to manage your account and keep you updated on all matters that concern your account;
3. to provide the services that you have requested, including processing transactions;
4. to respond to your requests, for example, to contact you about a question you submitted to our
customer service team;
5. to provide the functionality of our products;
6. to inform you about changes in our services, our service offering, and other important service-
related notices;
7. to protect our rights and interests, as well as the rights and interests of our users and any other
person;
Address: 2118, Guava Street, Belize Belama Phase 1,
FBS Markets Inc. Belize
www.fbs.com
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Privacy Policy
8. to carry out any actions for which we have received your consent;
9. to perform research and analysis about your use of, or interest in, our products, services, or
content, or products, services, or content offered by others;
10. to comply with applicable legal or regulatory obligations, including complying with requests from
law enforcement or other governmental authorities or in legal proceedings;
11. to fulfill our contractual obligations;
12. to communicate with you, either directly or through one of our partners, including for customer
service, to provide you with updates and other information relating to the Website, and for
marketing and promotional purposes;
13. to tailor the Website or other service we provide to you relating to your needs and interests;
14. to create anonymous statistical data;
15. to prevent and investigate fraudulent or other criminal activity.
4. DISCLOSURE OF INFORMATION
4.1. To Whom We Disclose Information
1. Your Personal Data may be disclosed to different recipients. The list below provides some of the
types of recipients and reasons for sharing your Personal Data.
Category of recipient Examples or Share purpose
explanation
Our affiliates Any legal entity • Providing the basic services under
affiliated with the the Terms and Conditions;
Company • Organizing the work of customer
support service;
• Any other purpose deemed
necessary by the Company.
Financial institutions and Any such • Providing the basic services under
other similar organizations that the Terms and Conditions;
organizations the Company deals • Complying with our legal obligations
with in the course imposed by applicable laws (in
of its business certain cases provided by law).
Partner (Introducing Those who had • Providing the basic services under
Broker Program been contracted to the Company’s legal agreements;
participant) provide us with • Notifying the Partner that someone
administrative, has registered using their Partner
financial, IDs or other identification tools or
insurance, has unsubscribed from the Partner.
research, and/or In this case, we can give your name
other services. and contact information to the
Partner;
• Communicating with you through
one of our Partners, including for
customer service, to provide you
with updates and other information
relating to the Website and for
marketing and promotional
purposes.
Address: 2118, Guava Street, Belize Belama Phase 1,
FBS Markets Inc. Belize
www.fbs.com
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Privacy Policy
Auditors, lawyers, and Any entity Complying with our legal obligations
other examination conducting an audit imposed by applicable laws (in certain cases
organizations or other provided by law).
legal/financial
check
Third-party service Web hosting, Providing the basic services under the
providers whose information Terms and Conditions.
activities are required to technology
perform the service providers
Payment partners Enabling purchase opportunities within our
services. These payment processors are
responsible for the processing of your
Personal Data and may use your Personal
Data for their own purposes in accordance
with their Privacy Policies.
Data aggregation, Google Analytics, • Creating and utilizing analytics on
analytics, and market Google Ads our services and audience;
research services • Conducting advertising and
marketing activity;
• Conducting surveys and research;
• Personalizing our services for you.
Advertising partners Any partners • Conducting advertising and
marketing activity;
• Personalizing our services for you.
Relevant parties in the As our business develops, we may sell or
event of a change in buy businesses or assets. In the event of a
control, merger, or corporate sale, merger, reorganization,
acquisition dissolution, or similar event, Personal Data
may be part of the transferred assets.
Authorities and parties Any authority Compliance with our legal obligations
where relevant for imposed by applicable laws.
compliance with various
laws
2. Please note that we will never sell the Client’s Personal Data.
3. In general, we require that any third-party service provider that we share any Personal Data with
undertakes to respect any individual’s right to privacy and comply with the Data Protection
Principles. These third-party service providers may keep a record of any searches they performed
on our behalf, and they may use the search details to assist other companies in performing their
searches. This Privacy Policy does not cover the practices of third parties.
4. In cases where the Client is attached to a Partner, such Partner may have access to the Client’s
information. Hence, the Client hereby consents to share information with such Partner. We
provide Partners only the minimum necessary data required for the purpose of the Partner
Agreement.
Address: 2118, Guava Street, Belize Belama Phase 1,
FBS Markets Inc. Belize
www.fbs.com
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Privacy Policy
4.2. Third-Party Sites
Please be notified that FBS Markets Inc. cannot be held responsible for the privacy practices of
other websites. We advise all visitors to be aware and read the privacy statements of every
Website that collects personal identity information.
4.3. Payment Providers
In accordance with the recommendations of the Payment Card Industry Security Standards
Council, customer card details are protected using Transport Layer encryption – TLS 1.2 and
application layer with algorithm AES and key length 256 bit.
4.4. International Transfers
1. We operate all over the world, and therefore we may transfer your data to our counterparties
(partners, affiliates, etc.) in different countries, including those which are located outside the
country in which you are based. We take all necessary steps, including those imposed on us by
applicable law, to ensure an adequate level of Personal Data protection in each case. However,
we would like you to consider that the countries to which we transfer your data may not have the
same data protection laws as your jurisdiction.
2. To facilitate our global operations, the Company may transfer, store, and process your operations
with our partners and service providers based outside of the country in which you are based.
Laws in those countries may differ from the laws applicable to your country of residence. Where
we transfer, store, and process your Personal Data outside of the country where you are based,
we will ensure that the appropriate safeguards are in place to ensure an adequate level of
protection. Further details regarding the relevant safeguards can be obtained from us upon
request.
5. CONSENT
1. BY SUBMITTING INFORMATION, INCLUDING PERSONAL DATA, YOU ARE EXPRESSLY
AND VOLUNTARILY ACCEPTING THE TERMS AND CONDITIONS OF THIS PRIVACY
POLICY. YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT AND USE OF YOUR
INFORMATION BY CHANGING YOUR ACCOUNT SETTINGS OR CLOSING YOUR
ACCOUNT, BUT YOUR WITHDRAWAL OF CONSENT WILL NOT BE RETROACTIVE.
2. You should also be aware that we do not sell, rent, or disclose your Personal Data in exchange
for money or other valuable consideration to any third parties, and we shall not incorporate such
practice in our business unless providing you with a clear and explicit way to exercise your opt-
out right and before introducing appropriate changes to this Policy.
3. You consent to transfer your Personal Data to third parties as described in Section 4.1. of this
Privacy Policy, and as described in this Privacy Policy, including to carry out your instructions or
to provide our services, for the purpose of notifying a Partner of a client’s detachment unless
otherwise compelled by law or as necessary to enforce our Terms and Conditions or to protect
the rights or property of the Company or its users or the public. We may provide Aggregated Data
about the usage of our Services to third parties for purposes that we deem, in our sole discretion,
to be appropriate.
4. We will display the Personal Data you select on your profile page and elsewhere according to
the preferences you select in your account settings. This Personal Data may be made available
for public viewing to other Clients.
Address: 2118, Guava Street, Belize Belama Phase 1,
FBS Markets Inc. Belize
www.fbs.com
6
Privacy Policy
Marketing mailings
1. If you provide us with your email address and agree to this Privacy Policy, our partners and we
may send you emails regarding the products we offer. You can choose to opt out of receiving
emails from us at any time. If you wish to opt out with respect to more than one email address,
you must provide a separate request for each email address. Every email sent from us will include
appropriate unsubscribe instructions. To opt out of all email marketing messages from us, you
should follow the instructions provided with each email.
2. If you provide us with your telephone number and agree to this Privacy Policy, our partners and
we may send you texts or call you regarding the products we offer. You can choose to opt out of
receiving texts or calls from us at any time by emailing us.
6. YOUR LEGAL RIGHTS
In accordance with applicable law, you may have the right to:
1. access Personal Data about you;
2. request correction of your Personal Data where it is inaccurate, incomplete, or outdated;
3. request deletion, anonymization, or blocking of your Personal Data;
4. request restriction of or object to our processing of your Personal Data;
5. withdraw your consent to our processing of your Personal Data;
6. request data portability and receive an electronic copy of the Personal Data that you have
provided to us;
7. be informed about third parties with which your Personal Data has been shared;
8. request the review of decisions taken exclusively based on automated processing if that
could affect data subject rights.
7. SECURITY
7.1. Retention of Records
1. We may be requested to retain and use your Personal Data to meet our legal obligations for data
security purposes and as we believe to be fit and necessary or appropriate for purposes that
include, but are not limited to,
a. compliance with our requirements under applicable laws and regulations;
b. responding to requests from courts and/or other public and governmental authorities;
c. monitoring through compliance and anti-money laundering processes.
2. We will not keep your information for any longer than the time required. In many cases,
information must be kept for considerable periods of time. Retention periods will be decided,
considering the type of information that is collected and the purpose for which it is collected,
bearing in mind the requirements applicable to the situation and the need to destroy outdated,
unused information at the earliest reasonable time. Under applicable regulations, we will keep
records containing Personal Data, trading information, account opening and verification
documents, communication, and anything else that is relative to the Client for a maximum of
seven (7) years after the termination of the Agreement between you and our Company. In any
event, we will keep your information for a minimum duration as provided in the applicable
Limitation of Actions Law.
Address: 2118, Guava Street, Belize Belama Phase 1,
FBS Markets Inc. Belize
www.fbs.com
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Privacy Policy
7.2. Security Measures
1. The Company takes precautions to ensure the security of your Personal Data and strives to keep
it accurate.
2. We act with care to protect the Client’s Personal Data from loss, destruction, falsification,
manipulation, and unauthorized access or unauthorized disclosure. To do so, we have developed
and will maintain security procedures to safeguard Personal Data against loss, theft, copying,
and unauthorized disclosure, use, and/or modification.
3. Access to Personal Data is limited to the company employees and authorized service providers
who require to receive it in order to perform their work.
4. While we will use all reasonable efforts to safeguard the Client’s information, the Client
acknowledges that the use of the Internet is not entirely secure, and therefore, we cannot provide
any guarantee concerning the security or integrity of any Personal Data transferred from or to the
Client with the use of the Internet.
8. GENERAL
8.1. Changes to the Privacy Policy
This Privacy Policy may be modified from time to time, thus, check back often. To help you be
aware if changes have been made, we will adjust the “Last Revised” date or “Date of publication”
at the beginning of this document. The new Policy may be displayed on-screen, and you may be
required to read it to continue using the Service, Product, or Website. Continued use of our
products and services by you will constitute your acceptance of any changes or revisions to this
Policy.
8.2. Compliance with Applicable Legislation
We are committed to complying with applicable privacy and data protection laws and regulations
designed to protect your Personal Data, including the Data Protection Bill, 2021, and other
applicable current or future regional and state privacy and data protection laws and regulations
worldwide as they become effective.
8.3. Prevailing Language
This document, as well as the Company’s other legally-binding documents, is drawn up in
English. Any other version is provided as a translation. In the event of a conflict between the
translation and English versions, the English version will prevail. To get acquainted with the
English version of the document, go to https://cdn.fbs.com/docs/privacy_policy_en.pdf.
8.4. Questions, Problems, or Complaints
1. You can contact us at support@fbs.com if you have any questions, problems, or complaints
regarding this Privacy Policy.
2. Contact Details of DPO:
• Email address: dpo@fbs.com
• Postal address: 2118, Guava Street, Belize Belama Phase 1, Belize City, Belize
Address: 2118, Guava Street, Belize Belama Phase 1,
FBS Markets Inc. Belize
www.fbs.com
