i . easytvet.com 2920/302 . MANAGEM! INFORMATION SYSTEMS July 2017 ‘Time: 3 hours THE KENYA NATIONAL EXAMINATIONS COUNCIL, DIPLOMA IN INFORMATION COMMUNICATION TECHNOLOGY MODULE IL MANAGEMENT INFORMATION SYSTEMS: 3 hours INSTRUCTION TO CANDIDATI This paper consists of EIGHT questions. Anywer any FIVE of the EIGHT questions in the answer booklet provided. Candidates should answer the questions in English ‘This paper consists of 5 printed pages. Candidates should check the question paper to ascertain that all the pages are printed as indicated and that no questions are missing. £2047 The Kenya National Examinations Council. Turn over. easytvet.com 1. @)_—_ Outline three approaches used in classifying Information Systems in an organisation G marks) (b) The ICT manager of HeavyTee Company is required to tatk to new recruits on ethical issues related (o using a modern information system, Explain three points that the manager should include in the tatk (6 marks) :) A hospital intends to implement a new information system, Explain three types of information system plans that should be formulated at the strategic fevel. (6 marks) (@) A certain organisation is in the process of acquiring a new information system. (i) Outline two Eictors that could influence the choice af the systam to be acquired. 2 marks) (i) Qutline three reasons that would lead to acquisition failure of this information system. (3 marks) 2. (a)_ Explain two causes leading to maintenance of an information (4inarks) (6) Gi) Outline four problems that ICT managers may free while undertaking their roles in their organisations. {4 wrarks) (ii) Outtine four impacts cansed by implementation of information systems in organisations. (4 marks) (©) Placet Company intends to commence on a new information systern project, Explain two planning methodologies that the company could use. (4 rmarks) (d)— Waops Company uses information systems in ifs transportation business. Describe twa types of systems thal could be ideal for the company, . é4 marks} 3. (@)__Explain two application areas of iniormation societies in developing counties (4 marks) (>) G) Explain two circumstances that woukd lead an organisation to make decisions of a semi structured nature. (4 marks) Gi) Connet Ventures Ltd intends to establisin an cfizctive decision making process in their business. Explain three characteristics that these decisions should possess (6 marks} (©) Nowadays organisations are using clouk-computing technologies for their business processes. Outline two advantages that these organisations accrue from this eben) - oe aden 2 marks} (d) Distinguish betwoon knowledge bayell iyormation Sy¥em and office automation VMCHE eee 7 a used in snanagement information systems. maths) errs, “LD 6) Faplain eo sees that cold wffet the cast of mainwsning information systems, (4 marks) (OY Many organisations that use inforroation systems at thet initia tages iploment ‘modules that support their transaction operations. Explain ¢hree functions performed by these systems (6 marks) 2920/302 2 July 2017easytvet.com . KEY Figyte (if Re-draw the network diagram clearly indicating the Eurfiest Start Fimes (ES) and Latest Start Times (LS). : (4 marks) wy List in aveending order the (our last activities that must be conipleted for the project to be deemed complete. (4 marks) ® 7. (a) (i) Outline two conflicting factors that would affect Information systems projects. (2 marks) (ii) State two application software that may be used for project management (2 marks) (hb) FutareTec Company specialises in resource management information systems, Explain two reasons that would influence an organisation to seck the company’s services (4 marks) (c) Explain three techniques that an organisation may use o prevent computer crimes. (6 marks) : ®) The planning phase of an information system is important if success is to be realised. Explain three challenges that are encountered by the stakeholders during this phase. (6 marks} 8. (4), Explain the reason for ervating dummy activities in project management network v diagrams. (2 marks) (b) (J OfiTine four qualities of information generated by a good information system. (4 marks) (iL, Explain three uses of information generated using information system, {6 marks) 2920/302 4 July 2017. easytvet:com (©) Differentiate between most likely and opsimistic times assumption in Program Evaluation Review Technique (PERT) project-management method, (4 marks) (d) Assume you have been hired as a system administrator in a newly established company, Outline four responsibilities that you would expect other employees in the company to have to ensure security of information systems. (4 marks) ‘THIS IS THE LAST PRINTED PAGE. 2920/302 5 July 2017