LaJaynees Singleton
Lsingleton2143@att.net
121 Cantera Way, Pike Road, AL 36064
(334) 467-1474
Objective: Obtain a senior leadership position within the Department of Veterans Affairs, enabling the
utilization of advanced knowledge, skills, evidence-based practice, and excellent customer service to
improve patient-centered, safe, and quality care delivery to our Veterans, their caregivers, employees, and
the facility.
Education
Jacksonville State University
Jacksonville, Alabama
Doctor of Nursing Practice
Graduated August 2023
University of South Alabama
Mobile, Alabama
Master of Science in Nursing – Executive Nursing Administration
Graduated July 2009
Troy University
Montgomery, Alabama
Bachelor of Science in Nursing
Graduated May 2006
Bishop State Community College
Mobile, Alabama
Associate Degree in Nursing
Graduated December 1997
University of South Alabama
Mobile, Alabama
Bachelor of Arts Degree in Communications – Minor in Sociology
Graduated December 1988
Lurleen B. Wallace State Junior College
Andalusia, Alabama
Associate of Arts Degree – Liberal Arts
Graduated March 1985
Licensure, Certifications & Affiliations
State of Alabama Board of Nursing, Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS),
American Nurses Association (ANA) and Alabama State Nurses Association (ASNA)
EMPLOYMENT HISTORY
Associate Chief Nurse, Nursing Operations November 2021 – Present
Acting, Associate Chief Nurse, Nursing Operations December 2019 – Present
Department of Veterans Affairs
Central Alabama Veterans Health Care System
215 Perry Hill Road, Montgomery, Alabama 36109
Supervisor: Laundrena LaPradd-Bradley (334) 272-4670 x34421
Responsible for oversight of all nursing staff and related operations/processes in the Nursing
Operations Service Line (Bed Management, Clinical Support and Caregiver Support).
Provide leadership in the management and evaluation of patient care programs that promote quality
nursing care and effective utilization of staff within assigned areas.
Participate in service executive-level decision-making such as strategic planning, human and fiscal
resource management, and establishment and continuity of standards.
Facilitate and implement practices to support organizational mission, values and vision.
Collaborate with Human Resources and Nursing Operations Managers to review, update and develop
functional statements for nursing staff.
Supervise the staff in the following: Nursing Officers of the Day, Utilization Management
Coordinators, Transfer Coordinators, Caregiver Support Nurse Case Managers, Infection
Preventionists, Multi-Drug Resistant Coordinator, Wound Ostomy Continence Nurse, Safe Patient
Handling & Mobility Coordinator, Bar Code Medication Administration Nurse, Patient Escorts and
the temporary COVID Nursing Assistants.
Represents Nursing service at the medical center and care line committees as well as program
planning, analyzing data, and writing formal reports for the care lines, VISN, and National level.
Ensure program management is consistent with the requirements of review organizations and
accrediting bodies.
Ensure the appropriate use of evidence-based protocols to deliver effective, efficient, and consistent
health care.
Serve as a mentor for employees.
Serve as a preceptor for employees in nursing school.
Assist Incident Command with any COVID needs.
Participate in weekly meetings with Human Resources to update and correct Strength Report.
Participate in biweekly meetings with Human Resources to address any staff performance or conduct
issues.
Work with Quality Management to close delinquent Root Cause Analysis Actions as well as Office
of Inspector General Recommendations.
Serve as a member of the Peer Review Committee.
Serve as a member of the Patient Flow Committee.
Work with VISN Transfer Coordinator Lead to help improve Bed Management Metrics.
Assist with the setup and maintenance of the COVID Screening stations for facility entry points.
Assist and collaborate with Human Resources for the hiring of staff to work the COVID Screening
Stations
Collaborate with private facilities to help resolve issues that involve Veterans transferred there from
this facility.
Visit facilities as needed to perform investigations related to allegations of maltreatment of Veterans.
Ensure staff has necessary personal protective equipment for use during COVID.
Educate staff and reinforce COVID policies and procedures to staff.
Bed Management Coordinator April 2018 – Present
Department of Veterans Affairs
Central Alabama Veterans Health Care System
215 Perry Hill Road, Montgomery, Alabama 36109
Supervisor: Laundrena LaPradd-Bradley (334) 272-4670 x34421
Provides oversight and leadership as the Program Manager responsible for the supervision of two
utilization management nurses, two transfer coordinators, and eight nursing officers of the day
(NODs).
Actively participate in organizational committees that involve patient flow.
Serve as facility lead for the Bed Management Software.
Responsible for tracking, trending, and analyzing data related to patient flow and actively
participating in patient flow processes with the organization resulting in improved patient flow
outcomes.
Monitor and resolve quality of care issues related to the transfer of acute care patients.
Responsible for the development, implementation, sustainment, and associated policies of the Bed
Management Program.
Responsible for the orientation, training, and professional development of registered nurses in the
Bed Management Program.
Work to improve the Bed Management Program by routinely collaborating with Information
Technology keeping them updated on additions or changes to the software.
Work as Nursing Officer of Day when needed due to staff callouts.
Responsible for tracking, trending, analyzing, and providing daily COVID Bed Management reports
to the VISN.
Collaborate effectively with Physicians to ensure the best care for patients.
Maintenance of records for transfers and admissions daily.
Responsible for interpreting policies and procedures for staff in order to provide patient care
consistent with the standards of care.
Adjunct Clinical Instructor August 2019 – December 2020
Tuskegee University
1200 W Montgomery Road
Tuskegee, Alabama 36088
Supervisor: Dr. Tracey Shannon (334) 419-3735
Responsible for assisting medical-surgical students in preparation for clinical by assisting in the skills
lab and providing checkoffs.
Responsible for coordinating the students’ assignments at the clinical site.
Responsible for the oversight of the student’s assessments, documentation and medication passes
during clinical.
Serve as a mentor for nursing students.
Guide nursing students to the utilization of their critical thinking skills.
Provided on-the-spot feedback to students as needed during clinical.
Responsible for review and grading of the clinical paperwork including care maps and care plans.
Nursing Officer of the Day (NOD) July 2015 – April 2018
Department of Veterans Affairs
Central Alabama Veterans Health Care System
215 Perry Hill Road, Montgomery, Alabama 36109
Supervisor: Laundrena LaPradd-Bradley (334) 272-4670 x34421
Assume the patient care leadership role in the absence of the Associate Director for Patient Care
Services, Nurse Executive, and Nurse Manager
Performed leadership role to ensure quality nursing care as reflected by assessing, planning,
implementing, and evaluating the delivery of nursing care.
Responsible for interpreting policies and procedures for staff to provide patient care consistent with
the standards of care.
Responsible for modifying and evaluating the units’ total nursing care program, staffing, and the
developmental needs of the staff members.
Responsible for the supervision of nursing personnel, coordinating staffing needs during the tour of
duty, and coordinating staffing for the following tour of duty.
Safe Patient Handling (SPH) & Falls Coordinator February 2009 – July 2015
Department of Veterans Affairs
Central Alabama Veterans Health Care System
215 Perry Hill Road, Montgomery, Alabama 36109
Supervisor: Laundrena LaPradd-Bradley (334) 272-4670 x34421
Responsible for developing and implementing the Safe Patient Handling & Mobility policy.
Responsible for developing and implementing the Falls Charter and Committee.
Collaborate effectively with interdisciplinary groups, vendors, managers, facilities management, and
logistics verbally and in written form.
Worked collaboratively with logistics to set up an equipment fair for staff to provide input on new
equipment to purchase.
Responsible for performing a debriefing after patient fall events.
Responsible for home visits and home assessments of patients who experienced falls.
Responsible for monitoring staff’s safe patient handling and equipment use.
Responsible for management of SPH budget of more than $500,000.
Serve as the Contracting Officers’ Representative for SPH.
Responsible for setting up training for staff on new SPH equipment.
Operating Room Nurse January 2008 - February 2009
Department of Veterans Affairs
Central Alabama Veterans Health Care System
215 Perry Hill Road, Montgomery, Alabama 36109
Supervisor: Mary Dorsey
Worked as a circulator and scrub nurse in the operator room suite.
Prepped patients for surgery.
Assisted with staffing in the recovery room.
Monitor patients during the holding room phase, induction, operative and post-operative phases.
Intensive Care Unit January 2005 - January 2008
Department of Veterans Affairs
Central Alabama Veterans Health Care System
215 Perry Hill Road, Montgomery, Alabama 36109
Supervisor: Natalie Warren
Responsible for the assessment and care of patients.
Responsible for the documentation of care, patient education, and coordination of care of the patients.
Assist the Physician with bedside procedures such as central line placement.
Responsible for providing excellent customer service skills by taking care of customer complaints at
the lowest level when they arise.
Community Living Center Dementia Unit May 2004 - January 2005
Department of Veterans Affairs
Central Alabama Veterans Health Care System
215 Perry Hill Road, Montgomery, Alabama 36109
Supervisor: Sonya Wilson
Served as Charge nurse of the Dementia unit
Supervised staff (licensed practical nurses, nursing assistants and registered nurses)
Managed patient care and provided education to patients and their families
Participated in Interdisciplinary Team Meetings.
PROFESSIONAL SUMMARY
Successful completion of Comprehensive Human Resource Supervisory Training
Served as Acting, Associate Chief Nurse of Nursing Operations
Serve as the Program Manager for the AcuStaf Staffing Program
Serve as the Contracting Officer Representative for the $2.6 million Vocera communications project
Serve as an All Employee Survey Coordinator
Effectively initiates Heads Up Messaging when appropriate for issues that warrant immediate
notification and appropriately follow with required Issue Brief.
Mentor staff, provide guidance and serve as a preceptor for staff who are aspiring leaders.
Participate in the formulation of organizational policies to include Safe Patient Handling, Falls and
Transfer
Advanced knowledge of computer databases inclusive of obtaining data and exporting to appropriate
reports
Exhibit leadership of ICARE values through interaction with staff, Veterans and other stakeholders
while serving as a role model for staff
Identify and provide Just In Time training on the spot and during staff meetings
Partnered with t Chief of Social Work to complete short recruitment suspense mandated for VACO
for Caregiver Support Program nursing staff.
Assist staff in identifying appropriate action plans for areas of improvement based on the All
Employee Survey
Assisted with the set up of COVID screening stations for both main facility campuses.
Served as preceptor and mentor for (1) MSN student in Fall and Spring 2019
Served on Nurse Week Committee
Serve on Strategic Analytics for Improvement and Learning (SAIL) Team to help improve facility
metrics related to patient flow metrics
Implemented cross-training of Bed Management and Clinical Support Staff
Serve as a point of contact for surveyors and staff during Office of Inspector General surveys.
Work with staff facility-wide through Patient Flow Committee to close Office of Inspector General
Recommendations regarding Physician Utilization Management Advisor (PUMA) review
completions and attendance of Patient Flow Committee Members
Educated and work with nursing staff to improve Bed Management emergency icon use from a low
percentage to more than 95%
Collaborated with Acting Associate Director for Patient Care Services to implement an automated
staffing summary that gives a quick visual for managers to view staffing shortages/overages as
compared to leave use
Work with Emergency Management to perform emergency disaster drills as it relates to Bed
Management and patient transfers
Collaborated with VISN Lead and Environment Management Services to improve the bed cleaning
rates
Assist staff at other VA facilities outside the VISN with assistance on running reports in VSSC
Credentials and Certifications
Critical Care Course 2005
Comprehensive Human Resource Supervisory Training 2021
Community Service
Usher for Klondike Baptist Church, assist with medical emergencies as needed
