HW_4_ TEC 5333_SUMMER _2023

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The following 25 questions (multiple choice, Multiple select, TRUE or FALSE) are 4
points each one.
A) Choose the correct answer by HIGHLIGHTING AND BOLDING the correct
choice (1 point)
B) Explain in Two to three lines the WHY, the WHO, the HOW etc., the
reasoning of your choice, including why the other options do not fit! (2
Points)
C) Tell me the page and paragraph of the textbook where you found the
answer (1 point) BE SPECIFIC! i.e., “PAGE 25, SECOND PARAGRAPH”
OR where the answer can be derived from (i.e., The explicit answer is not
there but it can be inferred from a paragraph)
(Google searches or web references will NOT be accepted although, I encourage to
explore then if you have time, but no credit will be given, this will be for your own
learning)
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1. ______ is a plan of action to create an organization’s IT capabilities for maximum and
sustainable value in the organization, goals, and objectives and specifies the necessary
financial requirements, budgets, and resources.

a. IT strategy
b. Business strategy
c. Business–IT alignment
d. The Value Chain Model

2. ______ refers to applying IT in an appropriate and timely way that is consistent with business
strategies, goals, and needs.

a. IT strategy
b. Business strategy
c. Business–IT alignment
d. The Value Chain Model
3. “Think strategically and make good decisions under pressure” describes which of these CIO
skills to improve business-IT alignment?

a. Political savvy
b. Influence, leadership, and power
c. Resourcefulness
d. Leading employees

4. Skills of CIOs needed to improve IT–business alignment and governance include all of the
following except ________.

a. Negotiating SaaS or other cloud service contracts.

b. Having political savvy.
c. Inspiring a shared vision and influencing subordinates and superiors.
d. Thinking strategically and making good decisions under pressure

5. According to the Five Forces Model developed by Michael Porter, all of the following are
major factors that determine a company’s standing in an industry, except:

a. Competitive rivalry among firms existing in the industry.

b. Bargaining power of suppliers
c. Bargaining power of customers or buyers
d. Technological (IT) superiority

6. According to the value chain model, which of the following is a support activity?

a. Inbound logistics, or acquiring and receiving of raw materials and other inputs.
b. Human Resources, including hiring, compensation and negotiating labor
disputes.
c. Outbound logistics, which includes packaging, storage, delivery, and distribution.
d. Marketing and sales

7. Which of the following is not one of the objectives of IT strategic plans?

a. Improve management’s understanding of IT opportunities and limitations.

b. Clarify the level of investment required.
c. Assess past performance .
d. Identify capacity and human resource requirements.
8. Which of the following is NOT a general type of business value driver?
a. Operational
b. Financial
c. Sustainability
d. Marketing

9. Factors that impact cash flow and the cash generation ability through increased efficiency or
growth describes which general type of business value driver?
a. Operational
b. Financial
c. Sustainability
d. Marketing

10. The _____ IT plan more closely aligns with managerial or administrative level business
planning.

a. medium-term
b. financial
c. tactical
d. long-range

11. The Balanced Scorecard can be used to translate strategic plans and mission statements
into a set of business objectives and performance metrics that ____________.

a. Are subjective and objective.

b. Can be quantified and measured.
c. Are financial and reported to the SEC.
d. Focus on cash flows and market share.

12. Examples of the Balanced Scorecard’s internal business processes measurement criteria are
___________.

a. Asset utilization and cash flow

b. Brand image and reputation
c. Cycle times and defect rates
d. Employee morale and IT capabilities
13. Which of the following characteristics of cloud strategy and services is false?

a. Cloud computing is a way for companies to procure technology as a

service.
b. IT departments no longer have to make major capital investment or rely
on employing highly skilled IT developers to get access to an IT resource.
c. IT capabilities can be sourced, scaled on, and delivered on demand
without physical location, labor, or capital restrictions.
d. Cloud is being adopted across more of the enterprise as full replacements
for on-premises systems.

14. ______ transforms business requirements into a specific technological solution by

identifying all physical servers and major technical components that will be used to support
the desired business outcome.

a. Logical design
b. Plunge conversion.
c. Physical design
d. Phased model

15. Which systems development methodology was the first to be widely used?

a. Object Oriented Analysis and Design

b. Agile Development
c. Waterfall Development
d. Use Case Model

16. If a software project is being developed in a rapidly changing environment, including

frequent changes in systems requirements and even the project staff, which would be the
best methodology to use?

a. Object Oriented Analysis and Design

b. Agile Development
c. Waterfall Development
d. Use Case Model
17. ________ is a framework that consists of small self-organizing, cross-functional teams who
work together to produce small pieces of a system iteratively and incrementally in sprints to
maximize opportunities for feedback.

a. Scrum
b. Kanban
c. Waterfall Development
d. Extreme Programming

18.________ is a team-oriented technique used in the planning and analysis stages of the SDLC
to collect business requirements.

a. JAD
b. RAD
c. Prototyping
d. CASE tools

18. ________ include diagram, chart, and report generators such as VISIO, SmartDraw, and
EDGE Diagrammer.

a. Lower CASE tools

b. RAD
c. Integrated CASE tools
d. Upper CASE tools

19. Which of these describes group of unrelated programs within an organization that are
managed holistically to achieve strategic goals?

a. Joint Application Development (JAD)

b. Scrum
c. Sprint
d. Portfolio

20. ________ management occurs at the tactical level of an organization.

a. Program
b. Project
c. Portfolio
d. Strategic
21. Leadership, communication, and conflict resolution skills are most essential for which of
these managers?

a. Program
b. Project
c. Portfolio
d. All of these.

22. Enterprises face the challenge of deciding which investments to make and how to allocate
scarce resources to competing projects. Typically, a senior manager composes a(n)
________ that outlines the justification for the start-up and funding of a project.

a. Project portfolio
b. Business case
c. ROI analysis
d. Business impact statement

23. The ________ identifies all work or activities that need to be performed, the schedule of
work, and who will perform the work.

a. Business case
b. Project plan review
c. Statement of work
d. Work breakdown structure

24. ______ is a method for evaluating project performance, identifying lessons learned, and
making recommendations for future projects.

a. Budgeting
b. Executing
c. Postmortem
d. Scoping

25. Project ________ depends on prompt and candid feedback from the project team, while
________ depends on systems and decision rules for managing variances between the
project’s scope, cost, and schedule.

a. Monitoring; control
b. Management; monitoring
c. Critical path; scope creep
d. Timeline; baseline