Scribd
Upload
92 views3 pages

CR-WO Ticket Summary

This document summarizes a work order ticket for a wireless network issue at a site in Quezon City, Philippines. The ticket was created on March 24, 2023 and is currently in the "Running" status. It involves hardware work on network elements at the QCYG6157 site to address a minor service affecting fault. The implementation work is planned to start on March 28 and end on April 26.

Uploaded by

Jerby Torres
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
92 views3 pages

CR-WO Ticket Summary

This document summarizes a work order ticket for a wireless network issue at a site in Quezon City, Philippines. The ticket was created on March 24, 2023 and is currently in the "Running" status. It involves hardware work on network elements at the QCYG6157 site to address a minor service affecting fault. The implementation work is planned to start on March 28 and end on April 26.

Uploaded by

Jerby Torres
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

4/14/23, 2:13 PM WO-20230324-00410

CR-WO Ticket Summary

CR-WO Ticket ID WO-20230324-00410

Last Update Time 2023-03-24 11:50:25

Ticket Status Running

Business Status WIP

Current Phase Process WO

Processor NSO_NOC_BIS

CR-WO Workflow Details

Create WO

WO Creator System

WO Create Date and Time 2023-03-24 11:50:24

Next Phase Handle WO

Next Phase Processor NSO_NOC_BIS

Title IBS | HUAWEI | GMM_G6157 G6100| SA | G6157

Fixed/Wireless Wireless

Planned Start Date & Time 2023-03-28 07:00:00

Planned End Date & time 2023-04-26 16:00:00

Project Definition

Duration Downtime 16.0

Fault Severity Level Minor

Service Affecting Yes

Affected Services

NE/Devices TAISHAN_LUZON:QCYG6157HUB3001

Affected Cell

Site ID G6157

Site Name QUEZON CITY-WALTERMART E. Rodriguez Q.C.

Longitude 121.0195

Latitude 14.6214

Site Address Brgy. Kalusugan, Quezon City, Metro Manila

City Quezon City

Area Metro Manila

Region NCR

Fault Recovery Time -

Domain RAN

Technology B3

https://ows.esa.smart.com.ph:31943/portal-web/portal/homepage.html#ExportCR_WO 1/3
4/14/23, 2:13 PM WO-20230324-00410

Band

Site Maintainer Group NFS_NORTHMM_WFS2

Task Type Creation-Construction

Sub Task Type Hardware

Affected Service IDs

Impacted Services

Affected NE(s) TAISHAN_LUZON:QCYG6157HUB3001,TAISHAN_LUZON:QCYG6157HULT001,TAISHAN_LUZON:QCYG6157


ZON:QCYG6157HUNB001,TAISHAN_LUZON:QCYG6157HUNB001

Affected Domain

Affected Technology B3

Affected Band

Affected NE Services

CR Requestor LOMERIO, Joemer B.

Task Description

Task Requirements

Cause of Outage

Sub-Cause 1

Sub-Cause 2

Sub-Cause 3

Fault Solution Type

Attachment Implementation Report and MOP v2 .xlsx

Assign To NSO_NOC_BIS

Copy To

Category

Sub Category

Secondary Cable

Secondary Pair#

Detailed Description

Remarks

Handle WO

Operator System

Operate Date and Time 2023-03-24 11:50:25

Next Phase Process WO

Next Phase Processor NSO_NOC_BIS

Action Accept

Assign To NSO_NOC_BIS

Remarks Auto Accepted By System

https://ows.esa.smart.com.ph:31943/portal-web/portal/homepage.html#ExportCR_WO 2/3
4/14/23, 2:13 PM WO-20230324-00410

CR-WO Attachments

Attachment Upload Phase Upload By Upload

Implementation Report and MOP v2 .xlsx Create WO System 2023-0

CR-WO Associated Tickets


Ticket ID Title Create Time Dependent Relationship Ticket Current Current Site ID Domain Technology Fault First Fault KQI
Type Status Phase Processor Occurrence Recovery Occurre
Time Time Time

CR- IBS | HUAWEI | 2023-03-23 Yes Sub Process Running Implement NSO_NOC_ - - - - - -
20230323- GMM_G6157 14:56:24 (Parent) CR CNCC
00133 G6100| SA

https://ows.esa.smart.com.ph:31943/portal-web/portal/homepage.html#ExportCR_WO 3/3

You might also like